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PETERBOROUGH, Customer Service Associates

Req #: CNX00034983
Location: Peterborough, ON CA
Job Category: Agents

WE’RE HIRING!!!

 

 

At Concentrix we are fanatical about our staff and clients.   We are tenacious in our pursuit of excellence and of high quality service.  We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up.  We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX.  Join us and BE the Difference for the world’s best brands!

 

We are looking for Customer Technical Service Advisors. Earn between $27,000-$36,000 per year! We have more great things to offer too; paid training,benefits after 6 months, vacation entitlement in the first year, free parking and transit accessible, pension plans, overtime hours available, monthly incentives and career opportunities! Some extras: Employee events, corporate discounts on everything from tickets and dining to shoes and travel for you and your family!

 

How would you like to work with the latest and coolest technology and earn some great money at the same time? You could be providing support for one of the biggest brands in the world. As long as you like working in close-knit teams, you can handle a fast-paced, fun environment and you’re eager to help people, we want to talk to you!


We answer incoming calls from product users who are having trouble with their device and need someone to lean on. Calls are generally of an informational nature, but you will have to do some listening to understand what’s going on, some basic troubleshooting or conduct research – pretty cool stuff! Need more challenge? We also have many opportunities for advancement. Since you will be supporting one of the top technology brands in the world, we use a database to help with problem tracking and resolution. But don’t worry, we will teach you all of that.

So what do you need?

  • 1 year of solid customer service experience  (like a retail store, restaurant, call center)
  • Strong customer service skills - We want someone who can make customers feel better.
  • Good writing and typing skills. 

 
Apply online at www.concentrix.com  
Concentrix is an equal opportunity employer. We thank all applicants.  Only those that qualify will be contacted

 

 

 

 

 

 

 


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