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WARREN- GM Customer Assistance Representative

Req #: CNX00033548
Location: Warren, MI US
Job Category: Agents

Helping others is a rewarding career, especially when itĀ“ssupporting one of the biggest automotive manufacturers in the world.

We are looking for energetic and outgoing customer-focusedindividuals to provide stellar service and support to General Motors (GM)Customer Assistance Center customers.

Agents are responsible for front-line customer facing(Retail Customer, Dealer, & Customer Wholesale) case management &inbound telephone, web, and correspondence activities. Agents will provideappropriate resolution to inbound customer questions and concerns while

 establishing rapport and remaining customer focused and will also need strongability to establish rapport cross functionally with dealers and fieldrepresentatives. As well as utilize various databases to achieve customerresolution and ensure proper documentation We will

 provide you with the besttraining and latest technology to ensure you are successful. You could alsoearn some great REWARDS for having high quality in service!

In addition you get to work with caring leaders and join aclose-knit team that will support you throughout your career.

 

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