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MONCTON Bilingual Customer Service

Req #: CNX00040722
Location: Riverview, NB CA
Job Category: Agents

 

TITLE:  Client Services Representatives

Job Type:  Full Time

Location: 720 Coverdale Road, Riverview NB

At Concentrix we are fanatical about our staff and clients.   We are tenacious in our pursuit of excellence and of high quality service.  We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up.  We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX.  Join us and BE the Difference for the world’s best brands!

 

Job Type:  Full Time

Career Description/Summary:  We are currently looking for bold and tenacious Client Services Representatives to join our next training class.  As an agent, you will respond to inbound calls for a leading Canadian credit card company. You’re focus in this role is to provide an excellent customer service experience – there are not requirements to upsell or cross sell. You will be required to answer questions on a wide number of situations, review credit card statements and transactions, make decisions to waive fees and lower interest rates and problem solve

What we are looking for:

·         High school diploma or equivalent

·         Shift flexibility

·         Ability to pass client background check requirements

 

What we offer:

Concentrix provides our associates with:

·         Career Pathing and Advancement Opportunities

·         Competitive salary

·         Quarterly performance incentives

·         Paid training

·         Benefit package including health, dental, vision, life insurance and pension plan

·         Discounted Bus fees

 

 

 

 

 

The Company:

Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.

Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy

 

 

 

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