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Program Coordinator

Req #: CNX00045913
Location: Irvine, CA US
Job Category: Marketing Operations
The Program Coordinator manages auxiliary programs, program-related deliverables and special projects assigned by program managers and management team. Responsible for executing, coordinating, researching and tracking project activities from concept to completion.
 
SPECIFIC RESPONSIBILITIES
 
  • Formulate and deliver project-related specifications including: quoting requirements, design and strategy documents, and imaging and production requirements.
  • Use listening skills to translate various communications to detailed and concise dissemination of project-related information (agendas, minutes, action register updates, conference notes, next steps).
  • Identify and escalate at-risk deliverables and action items to the appropriate level.
  • Problem solves to reach workable solutions with little or no reinforcement (collecting, reviewing and routing information through proper channels).
  • Coordinate all project-related activities with a high level of accuracy; delivery must be on time and on target (project schedules, spec documents, quotes, approvals).
  • Lead end to end management and execution of elements of services within the base OEM program
  • Document processes and procedures to maximize success in the project execution phase.
  • Track key performance indicators to determine budget to actuals on internal and external costs to maintain quoted gross margins
  • Prioritize multi-program deliverables and mobilize teams to action; monitor and document progress and compromises while providing timely updates to management, program managers and team members.
  • Analyze existing processes and procedures and identify deficiencies; participate in process improvement efforts.
  • Review and update documentation to represent current state of the program; track changes and assess benefit or risk factors.
  • Monitor deliverables from all resources for accuracy, efficiency and validity.
  • Provides support to Program Managers and Product Development teams
  • May accompany Sales and Account Management on external client appointments and/or presentations to evaluate customer business requirements and clarify Minacs service offerings
  • Regularly contribute ideas, thoughts and solutions during client calls
  • May lead client calls and/or in person client meetings
  • Travel is required (up to 20%)
  • Other duties as assigned.
 
 

ESSENTIAL QUALIFICATIONS

 
Education/Knowledge:  
 
Bachelor’s degree (BA or BS) from an accredited four year college or university required.  
 
 
 
 
 
Experience:
                                      
One to two years of related experience required.  An equivalent combination of experience and education may be considered.  Microsoft Office specifically including: Word, Excel, PowerPoint, Outlook, Access required. 
 
Skills:
 
  • Ability to define problems, collect data, establish facts and structure analysis for complex business issues.
  • Apply precise and professional written and verbal communication skills in daily interactions with client, team members and internal departments.
  • Ability to navigate through an environment of constant change and redirection
  • Able to assess urgency of projects and adjust priorities to meet project deliverables and delivery dates.
  • Ability to read, analyze and interpret general business periodicals and professional journals
  • Able to write reports and business correspondence
  • Must have the ability to present formal and informal training and make professional presentations to any size or type of group, including upper management
  • Able to effectively and positively respond to challenging inquires or complaints as necessary
  • Must be able to consistently work with all levels and backgrounds in a diverse workforce
  • Strong verbal, written and presentations skills
 
Attributes:
  • Takes initiative, doesn’t wait to be asked and plans efficiently
  • Ability to take concise direction and work independently
  • Exhibit a great degree of creativity, latitude and willingness to make decisions.
  • Recognize the need to enact change or corrective action process.
  • Accept and welcome change; take ownership of program elements and champion new direction
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