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Pay-per-Click Marketing Specialist, MMS

Req #: CNX00048393
Location: Milwaukee, WI US
Job Category: Marketing Operations

At Concentrix we are fanatical about our staff and clients. We have a fun and engaging atmosphere with hands on training. We encourage continued learning and development and strive to promote from within. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up with progressive new projects. Join us and BE the Difference for the world’s best brands!



INTERACTIVE MARKETING ASSOCIATE

The Interactive Marketing Associate (IMA) works directly with the other internal teams and their clients to deliver our suite of Digital Marketing Services, primarily on search and display advertising, with some social media marketing. The IMA is the platform expert and will collaborate across internal teams to share performance information and expertise.

 

The Interactive Marketing Associate role involves working with internal teams and external clients to consult, strategize, and manage online marketing campaigns through publishers like Google, Bing, and Facebook. The IMA is responsible for day-to-day management of accounts, including analyzing/troubleshooting issues, monitoring campaign performance, and collaborating with all levels of the Concentrix organization.  They will also help clients by building rapport and fostering relationships in order to increase retention and upsell opportunities.

 

SPECIFIC RESPONSIBILITIES

 

SALES/Communication Skills

  • Effectively communicate benefits and return on investment (ROI) of solution
  • Must be willing to be authority figure when necessary
  • Must excel at explaining and simplifying complex concepts (by phone, e-mail and webinar)
  • Must be comfortable speaking to clients about their campaigns and marketing needs and pursue upselling opportunities

 

Analytical Thinking

  • Capable of systematically sorting through an issue and finding the right answer
  • Intellectually Curious - interested in being a knowledgeable resource for the sales team and advertisers
  • Analyze data and make recommendations to improve performance of advertising campaigns

 

Tech Savvy

  • Must be very comfortable on the internet with major sites and tools including social media sites such as Twitter, Facebook and Google for advertising purposes
  • Must pick up technological concepts quickly and have wiliness to learn
  • Must be liaison between the client and the advertiser

 

A Winning Attitude

  • Must be positive and enjoy helping our employees and clients solve advertising and technology-related issues
  • Must work with integrity and care for colleagues

 

ESSENTIAL QUALIFICATIONS

 

Education/Knowledge:            

College Diploma or equivalent experience required; strong verbal and written communication skills; familiarity with internet applications like Twitter, Facebook and Google. Knowledge building or managing Google pay-per-click campaigns is strongly desired.

 

 

Experience/Skill:

Excellent people skills; able to multi-task; strong organizational skills; must be able to work in a fast-paced environment.  Automotive industry and/or retail experience is preferred.

 

reporting structure

The Interactive Marketing Associate reports to the Digital Team Lead.

 

competencies

Communication (Verbal and/or Written)—Able to clearly present information through the spoken and/or written word, influence or persuade others through oral presentation in positive or negative circumstances, listens well, able to write clearly in a variety of communication settings and styles.

 

Customer Focus (Internal and External)—Dedicated to meeting and strives to exceed the needs of internal and external customers by delivering high quality services. Acts with customers in mind, establishes and maintains effective relationship with customers and gains their trust and respect. Communicates with customers in a warm, helpful and professional manner while simultaneously building credibility and rapport.

 

Adaptability—Able and willing to adapt to changing priorities and responsibilities.  Able to adjust personal style to changing environment.  Maintains focus and intensity and remains calm, optimistic and persistent, even under adversity. 

 

Job Knowledge—Knows, understands and appropriately applies the technical /soft skills, methods and processes required for the position. Able to learn, retain and apply information to the job. Keeps current with new and/or updated program information, trends and developments in field.

 

Teamwork—Able to work effectively with others to generate a positive, productive and informed work environment.  Is united in the collective purpose.

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