At Concentrix we are fanatical about our staff and clients. We have a fun and engaging atmosphere with hands on training. We encourage continued learning and development and strive to promote from within. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up with progressive new projects. Join us and BE the Difference for the world’s best brands!
INTERACTIVE MARKETING ASSOCIATE
The Interactive Marketing Associate (IMA) works directly with the other internal teams and their clients to deliver our suite of Digital Marketing Services, primarily on search and display advertising, with some social media marketing. The IMA is the platform expert and will collaborate across internal teams to share performance information and expertise.
The Interactive Marketing Associate role involves working with internal teams and external clients to consult, strategize, and manage online marketing campaigns through publishers like Google, Bing, and Facebook. The IMA is responsible for day-to-day management of accounts, including analyzing/troubleshooting issues, monitoring campaign performance, and collaborating with all levels of the Concentrix organization. They will also help clients by building rapport and fostering relationships in order to increase retention and upsell opportunities.
A Winning Attitude
College Diploma or equivalent experience required; strong verbal and written communication skills; familiarity with internet applications like Twitter, Facebook and Google. Knowledge building or managing Google pay-per-click campaigns is strongly desired.
Excellent people skills; able to multi-task; strong organizational skills; must be able to work in a fast-paced environment. Automotive industry and/or retail experience is preferred.
The Interactive Marketing Associate reports to the Digital Team Lead.
Communication (Verbal and/or Written)—Able to clearly present information through the spoken and/or written word, influence or persuade others through oral presentation in positive or negative circumstances, listens well, able to write clearly in a variety of communication settings and styles.
Customer Focus (Internal and External)—Dedicated to meeting and strives to exceed the needs of internal and external customers by delivering high quality services. Acts with customers in mind, establishes and maintains effective relationship with customers and gains their trust and respect. Communicates with customers in a warm, helpful and professional manner while simultaneously building credibility and rapport.
Adaptability—Able and willing to adapt to changing priorities and responsibilities. Able to adjust personal style to changing environment. Maintains focus and intensity and remains calm, optimistic and persistent, even under adversity.
Job Knowledge—Knows, understands and appropriately applies the technical /soft skills, methods and processes required for the position. Able to learn, retain and apply information to the job. Keeps current with new and/or updated program information, trends and developments in field.
Teamwork—Able to work effectively with others to generate a positive, productive and informed work environment. Is united in the collective purpose.