Job Title: Fiat Chrysler Automobile Support Specialists
Status: Permanent, Full Time 40 hours a Week
Location: Chatham, Ontario
Hours: Sunday - Saturday 7am - 12am
Training Hours: Monday - Friday 8am -4pm
What we offer:
The Universal Consumer Relations Representative will provide exclusive one touch consumer interface with Chrysler vehicle owners, receiving inbound calls relating to service campaigns, vehicle recalls, component coverage inquiries, warranty or extended service contracts, and dealer or regional assistance issues, following a call from file initiation to conclusion. Representatives deal with a wide range of call activity ranging from informational requests to advising and acting on requests for reimbursements and/or warranty cancellations. Coding and data accuracy are crucial elements to this role.
At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. Join us and BE the Difference for the world’s best brands!
Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.
HOW TO APPLY
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180 Keil Drive South, Chatham
Job Type: Full-time
Salary: $14.25 /hour