Work At Home US: Customer Service Representative
(Full-time, Work at Home)
Here at Concentrix, we are fanatical about our staff and as well as our clients. We would describe ourselves as tenacious in our pursuit of excellence, not afraid to be bold and even
disruptive in the marketplace. We like shaking things up! Our values, we take seriously - they are threaded and woven into everything we do. We have a large global footprint but
we are one Concentrix Team.
Join us and Be the Difference for the world’s best brands.
We are diligently searching for dynamicCustomer Service Representatives to establish an instant rapport with customersand provide a premium experience to every customer on every call.
As a Representative, you would handle inbound phone calls from customers, assisting them with account information,with purchasing information, specific content or account authorization. You would
also process refund requests, provide promotion song and video codes troubleshooting and resolve advanced technical issues while supporting one of the largest technology companies in the world.
Does this describe you?
You have a knack, a real flair for customer service exhibited in your courteous telephone etiquette and phone presence. You value your authentic affinity for customers and your talent for listening.
You possess a sense of ownership for the total experience of customers including persistence to find a resolution to their complex issues. You are not timid when it comes to learning new
troubleshooting methods and an eagerness to pursue and master new challenges. Your verbal skills allow you to communicate, adapt and simplify complex technical resolutions to each customer.
If you answered positively, Concentrix could be your next career move.
What we are looking for:
What you bring:
What we offer:
**New competitive starting wage**
Are you ready to join this amazingTeam?
Concentrix is a high-value global business services company. With more than 100,000 staff in 40 countries, we focus on customer engagement and all that supports it. We do so in partnership
with clients to improve the customer experience and business outcomes. For information, recent news and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube,
visit www.concentrix.com. Concentrix - A Synnex Corporation Company (NYSE: SNX) is an equal employment opportunity employer M/F/D/V and committed to the Quality Policy.