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OSHAWA - Customer Service Advisor

Req #: CNX00051400
Location: Oshawa, ON CA
Job Category: CRM

Customer Service Associate

As a Customer Service Advisor supporting the OnStar account you will be responsible for helping people every single day. Dependent of the program, you could handle a variety of inbound calls; assisting customers with navigation support, road side assistance, emergency calls, education & selling of products and concierge services. OnStar consists of many departments offering room for advancement and an extra earning potential of up to $6000 in monthly incentives.

You will participate in an interactive paid training; in which you will learn everything to be successful on the job. You will join a fabulous team, a phenomenal work environment, and a management team who truly cares.

  • Greet customers in a courteous, friendly, and professional manner
  • Listen attentively to customer needs and concerns; demonstrate empathy while improving the chance to create rapport with the customer
  • Maintain basic knowledge of client products and/or services
  • Participate in activities designed to improve customer satisfaction and business performance
What we are looking for:
  • A minimum High School Graduate or GED
  • Basic computer proficiency (including knowledge of windows-based applications)
  • Customer service experience
What we offer:
  • Lucrative monthly incentive programs allow you to earn more on top of your regular earnings. Early this year our top Advisor earned an extra $6000 in monthly incentives!
  • Career advancement
  • Competitive salary
  • Interactive training and encouraging environment
  • Medical, Vision, Dental Benefits, Life Insurance and Pension Plan
  • Free Parking and Transit accessible
  • Shift flexibility; full-time and part-time opportunities
The Company:

Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit #cnxjobs


Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Opportunity, Affirmative Action Employer. We thank all applicants however, only those under consideration will be notified.



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