Job Title:
Technical Customer Support with German
Job Description
Your responsibilities:
- Support customers for security cameras and system uses (pre and after-sales)
- Assisting our customers via inbound & outbound calls and via chats/emails
- Collaborating with other departments to ensure customer satisfaction and resolution of issues
- Handling inquiries, resolving complaints, and troubleshooting technical issues
Our requirements:
- Knowledge of German min. B2 and English min. B2
- Excellent communication and interpersonal skills
- Previous experience in customer support or related field
- Strong attention to detail and ability to multitask efficiently
- Previous experience working in technical environment or in interest in new technologies.
What we offer:
- Attractive salary based on a employment contract,
- Modern workplace in the heart of Katowice,
- Fully paid training (you will get the salary for participation in the training)
- Possibility to Refer a Friend,
- Team-building events,
- Team leader support at every stage of cooperation,
- Coaching, mentoring to improve your qualifications
Location:
POL Katowice - Global Office Park-Bldg C Flrs 2 & 3
Language Requirements:
Time Type:
Full time
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