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C1 level and English - B1\/B2 level;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Basic computer skills (Windows environment);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Problem-solving and communication skills;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Ability to learn quickly and memorize technical information.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcb5 Salary: 7 500 PLN + performance bonus;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83c\udfe0 Hybrid work model: The first month in the office, then hybrid work (50% in the office, 50% remote);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\uddd1&zwj;\ud83c\udfeb Training: 2 weeks of comprehensive in-office training;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2139\ufe0f Benefits package: private LuxMed healthcare, MyBenefit with a monthly budget, life insurance, MultiSport, fruit on Wednesdays, and Pizza Days! \ud83c\udf55<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udd10 Employment contract with a 3-month trial period;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcc8 Development opportunities through coaching and skill development sessions;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\udd1d Supportive team environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2678822688\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-10T10:02:06.089+02:00\",\"created_at\":\"2026-04-10T09:38:26.827+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"798\",\"source\":\"Talkpush\",\"id\":317,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1719365\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As an <b>Inside Partner Sales Representative (IPSR)<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>a healthy sales pipeline, supporting account planning and ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>reporting and funnel management.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive partner engagement through proactive outreach,<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and events, while ensuring a strong post-sales experience.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><p>- Proficient or bilingual in French plus advanced English<\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong sales and negotiation skills, with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and drive revenue growth.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Excellent communication, relationship-building, and organizational skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Customer-focused mindset with strong listening and problem-solving abilities.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to manage multiple priorities,<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>pipeline accuracy, and work towards targets and KPIs.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 21.100 \u20ac gross\/year &#43; up to 7.400 in performance bonus\u00a0<\/span><\/span><span><span>&#43; private medical insurance<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1720185<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1720185\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:19:48.969+02:00\",\"created_at\":\"2026-04-09T18:18:47.770+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\/apply\",\"job_requisition_id\":\"R1720185\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720185\",\"wid\":\"f11da311a85a1023040566e9ff800000\",\"descriptor\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"352\",\"source\":\"Talkpush\",\"id\":1812,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1720178\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great location office in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1720154\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Remote IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0(remote)<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in <span>Czech and Slovak <\/span>with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.600\u00a0 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work anywhere in Spain<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Sales Representative in Barcelona<\/b>\u00a0(hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>Sales Representative<\/b>\u00a0in our team, you will:<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails<br \/>- Detect High Business Opportunities<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns<br \/>- Process callout campaign based on a predefined list of resellers<br \/>- Process specific marketing on products and services<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are proficient or native in French plus an advanced level of English<br \/>- Have outstanding communication skills (verbal and written)<br \/>- Have previous B2B sales experience<br \/>- Are positive, goal and target orientated<br \/>- Are comfortable speaking with business users at all levels<br \/>- Are a strong individual contributor as well as a team player<br \/>- Can handle project tasks with minimal direction and supervision<br \/>- Are highly organized and detail oriented<br \/>- Can prioritize workload.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00<\/p><p>- Salary 20 000 euros gross\/year &#43; up to 7 500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative in\u00a0Barcelona (Hybrid),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an\u00a0<b>Inside Sales Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in French and advanced level of English<br \/>- Have a solid sales background and\u00a0previous\u00a0experience in Sales B2B\u00a0<br \/>- Have\u00a0strong communication\u00a0skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have\u00a0previous\u00a0experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0Full-time\u00a0contract,\u00a039\u00a0hours\/week:\u00a0Monday to Friday 9:00 to 18:00<br \/>- Salary offer: on-target earnings\u00a021,600 euros gross\/year\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Great office location in\u00a0Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) - Barcelona (on-site) IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0in Barcelona office based<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Czech and Slovak with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.623,94 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work from our Barcelona office<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Slovak\",\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368039\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovak---speaking----Barcelona--on-site--IN02_R1720995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovak---speaking----Barcelona--on-site--IN02_R1720995\/apply\",\"job_requisition_id\":\"R1720995\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720995\",\"wid\":\"12547b2425a31023a71a2bd76da70000\",\"descriptor\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Barcelona (on-site) IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"341\",\"source\":\"Talkpush\",\"id\":1817,\"_score\":1},{\"campaign_title\":\"Sr. Project Manager (TCF) R1720727\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Project Manager (Delivery Manager)\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Senior Technical Project Manager, Delivery Manager<\/b><\/p><p><b>Location: Bellevue, WA (5 Days Onsite)<\/b><\/p><p><\/p><p><b>Overview:<\/b> We are seeking a Project Manager who will serve as Delivery Manager for our solutioning teams. This role involves coordinating discussions, documenting processes, and tracking the status of capabilities throughout our intake and solutioning cycles.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Drive strategically important programs and manage them from inception to completion.<\/p><\/li><li><p>Plan, estimate, budget, and control costs to ensure project completion within the approved budget.<\/p><\/li><li><p>Track project revenue by monitoring as-sold and as-delivered margins.<\/p><\/li><li><p>Analyze program needs, provide business-justified recommendations, and lead approved programs.<\/p><\/li><li><p>Apply Agile-certified Scrum processes and exhibit Scrum Master traits, holding certification such as ASM or CSM.<\/p><\/li><li><p>Develop project timelines and report progress within the project environment.<\/p><\/li><li><p>Identify stakeholders, analyze their expectations, and develop strategies to engage them in project decisions and execution.<\/p><\/li><\/ul><p><\/p><p><b>Key Qualifications:<\/b><\/p><ul><li><p><b>Experience:<\/b>\u00a0Over 10 years in the IT industry, with at least 5 years in project management handling end-to-end projects.<\/p><\/li><li><p><b>Education:<\/b>\u00a0A project management-related certification such as PMI-ACP, PMP, Prince 2, or PSM II is desirable.<\/p><\/li><li><p><b>Skills:<\/b>\u00a0Proficient in Microsoft Excel (formulas, data cleansing, data manipulation), and hands-on experience with project management tools like JIRA or MS Project.<\/p><\/li><li><p>Agile Experience - ability to size projects<\/p><\/li><\/ul><p><\/p><p><b>Skills &amp; Abilities:<\/b><\/p><ul><li><p>Demonstrated ability to think big-picture while maintaining attention to detail.<\/p><\/li><li><p>Quick learner with the capability to handle both internal and external relationships.<\/p><\/li><li><p>Proficient in working with senior executives and showcasing strategic understanding of business needs.<\/p><\/li><li><p>Excellent soft skills and the ability to communicate effectively.<\/p><\/li><\/ul><p><\/p><p><b>Work Environment:<\/b> This role requires the ability to learn quickly, manage relationships adeptly, and work effectively with senior executives. Candidates should possess strong coordination, documentation, and tracking abilities to ensure project success.<\/p><p><\/p><p>The base salary range for this position is $92,250\u00a0-\u00a0$131,786, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 04\/11\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#WAH<\/p><p>#LI-BellevueWA<\/p><p>#Concentrix<\/p>\",\"ats_external_id\":\"R1720727\",\"location\":\"USA, Washington\",\"job_type\":\"full_time\",\"salary\":\"130000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:18:46.682+08:00\",\"created_at\":\"2026-04-10T00:17:41.156+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98501\",\"primary_location\":{\"id\":\"US-WAH-WASHI-00\",\"wid\":\"b67da9176e3d1062f9deed698e5bbe41\",\"descriptor\":\"USA WA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367895\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Project-Manager--Delivery-Manager-_R1720727\/apply\",\"job_requisition_id\":\"R1720727\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Software Engineering Lead\/Principal\/Manager<\/b><\/p><p><b>Location: Omaha, NE - 5 days onsite\/week<\/b><\/p><p><\/p><p><b>Required skills and experience<\/b><\/p><p><\/p><p>Concentrix is looking for a Software Engineering Lead with 12&#43; yrs of experience.<\/p><ul><li>At least 3 years of experience in a Development Manager or Engineering Manager type role, across multiple software development teams including web, mobile, backend, DevOps, would be very suitable.<\/li><li>Must have Prior experience in a software development \/ programming role, before a leadership or managerial role.<\/li><li>E<span>xperience in the Microsoft .NET tech stack, along with strong experience in Azure for cloud<\/span><\/li><li>At least 2 years of hands-on experience designing and architecting, and\/or leading the team\/projects hosted on MS Azure cloud provider.<\/li><li>Strong knowledge &amp; experience with Cloud native applications, services, DevOps, Test Automation and Mobile app development.<\/li><li>Experience creating a software delivery and release plan for products, aligned with product management.<\/li><li>Strong knowledge of web application and services development including micro services development, Event-based architecture, IoT systems.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Knowledge and experience, securing cloud-native applications, APIs, services, to be compliant with organizational security standards, such as SOC2, etc.<\/li><li>Knowledge and experience using AI-coding assistants, such as GitHub Copilot, Claude Code, etc.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Proven experience leading a team of software development and DevOps teams and delivering high-quality software products, with industry standard DevOps practices.<\/li><li>Strong interpersonal and communication skills, with the ability to work effectively with cross-functional teams.<\/li><li>Ability to mentor and provide technical guidance to team members, directing and moderating conversations in the decision-making process.<\/li><li>Software development and delivery experience in a client-services consulting role, directly managing the software development process for client product teams.<\/li><li>Bachelor&#39;s or Master&#39;s degree in Computer Science, Software Engineering, or a related field.<\/li><\/ul><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Ensure the delivery of software products meet business requirements and are delivered as planned.<\/li><li>Lead technical personnel (Development Team Leads, Developers, Testers and DevOps), and clearly translate business priorities and objectives into technical solutions.<\/li><li>Implement and maintain best practices for software development, including coding standards, code reviews, testing, and continuous integration and deployment.<\/li><li>Mentor and provide technical guidance to team members, helping them to grow their skills and achieve their career goals.<\/li><li>Work closely with stakeholders, including product owners and business analysts, to gather requirements and ensure the software product meets their needs.<\/li><li>Provide oversight for DevOps teams, to ensure seamless integration and deployment of software products.<\/li><\/ul><p><\/p><p>The base salary range for this position is <span>$<span>110,238 - $141,000<\/span><\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 04\/13\/2026.<i> <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Senior Database Administrator (DBA) - Oracle and DB2<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Overview:<\/b><\/p><p>We are looking for an experienced Senior Database Administrator skilled in managing Oracle and DB2 databases. This role involves optimizing database performance and ensuring data security and availability.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Manage and maintain Oracle and DB2 databases.<\/p><\/li><li><p>Optimize database performance and resolve technical issues.<\/p><\/li><li><p>Implement backups and recovery strategies.<\/p><\/li><li><p>Automate database deployments using Liquibase.<\/p><\/li><\/ul><p><b>Must-Have Skills:<\/b><\/p><ul><li><p>Expertise in\u00a0DB2, Oracle, SQL, and Liquibase.<\/p><\/li><li><p>Strong knowledge of\u00a0DBA fundamentals\u00a0and\u00a0data structures.<\/p><\/li><li><p>7-15 years of experience in database administration.<\/p><\/li><\/ul><p><b>Good-to-Have Skills:<\/b><\/p><ul><li><p>Familiarity with\u00a0SQL&#43;,\u00a0Data Analytics,\u00a0Java 17, and\u00a0COBOL.<\/p><\/li><li><p>Understanding of\u00a0Agile methodologies.<\/p><\/li><\/ul><p><b>Desired Attributes:<\/b><\/p><ul><li><p>Excellent problem-solving and communication skills.<\/p><\/li><li><p>Commitment to delivering high-quality, defect-free projects.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $<span>92,250<\/span> to $98,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/12\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p><b>Job Title: Infrastructure Analyst (FCC\/RF Licensing and RF Path)<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><b>Job Description:<\/b><\/p><p><b>Overview:<\/b> We are seeking a skilled and detail-oriented FCC\/RF Licensing and RF Path Analyst to join our dynamic team. This role primarily focuses on FCC\/RF licensing activities while offering growth opportunities in RF path analysis and design.<\/p><p><b>Primary Responsibilities:<\/b><\/p><ul><li>Support FCC-related licensing, renewals, modifications, and regulatory documentation.<\/li><li>Assist with spectrum coordination and compliance activities for wireless and microwave systems.<\/li><li>Interface with internal engineering, legal teams, and external vendors as necessary.<\/li><li>Support project coordination activities, including asset and installation tracking.<\/li><li>Act as a technical coordination point between engineering and field technicians during deployment activities.<\/li><li>Facilitate execution and issue resolution through clear communication and cross-team coordination.<\/li><\/ul><p><b>Secondary\/Growth Responsibilities:<\/b><\/p><ul><li>Learn and assist with RF path analysis (microwave\/point-to-point).<\/li><li>Support path feasibility reviews, basic link budgets, and design validation.<\/li><li>Contribute to documentation and engineering artifacts as skills develop.<\/li><\/ul><p><b>Required Skillsets:<\/b><\/p><ul><li>Experience with FCC\/RF licensing and regulatory processes.<\/li><li>Background in telecom, wireless, or microwave network environments.<\/li><li>Strong documentation skills, attention to detail, and regulatory rigor.<\/li><\/ul><p><b>Preferred\/Nice-to-Have:<\/b><\/p><ul><li>Exposure to RF path analysis or microwave design tools.<\/li><li>Willingness and aptitude to learn RF path engineering concepts.<\/li><li>Experience working with cross-functional engineering teams.<\/li><\/ul><p>We are looking for someone who is eager to apply their knowledge of FCC and RF licensing in a supportive and growth-oriented environment. If you have a passion for telecommunications and are interested in expanding your skills in RF path analysis, we encourage you to apply.<\/p><p><\/p><p>The base salary range for this position is$36.64\/hr - $59.5\/hr plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Location: Onsite 5 days a week- Orlando, Florida area<\/b><\/p><p><\/p><p>The Senior Analyst plays a crucial role in providing strategic business analysis services to our partners. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Senior Analyst partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Senior Analyst is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><b>Responsibilities:<\/b><\/p><p><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<\/li><li>Primarily responsible for maintaining internal stakeholder relationships and data driven insights<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<\/li><li>Ability to strategically and efficiently conduct studies focused on operational improvements and performance lifts<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><li>Critical thinking to go beyond the data, leverage available technologies and analytic approaches, and efficiently conduct analyses<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related and Analysis Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<\/li><li>Package findings into a streamlined and visually impactful presentation including recommendations, findings, impact, and expected uplift<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li><i>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/i><\/li><\/ul><p><\/p><p>T<span>he base hourly range for this position<\/span> is <span>$35.00- $45.00 Per hour- (pay rate will not be below applicable minimum wage)\u202f<\/span> plus incentives that align with individual and company performance. Actual compensation will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 4\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This role involves partnering with leadership to create policies and programs that drive organizational success.<\/span><\/p><p><span><b>Key Responsibilities:<\/b><\/span><\/p><ul><li><p><span><span><b>Local Point of Contact:<\/b>\u00a0Serve as the primary HR contact for employees and line managers in the Operations team to enhance organizational growth, workplace environment, and retention.<\/span><\/span><\/p><\/li><li><p><span><span><b>Expert Guidance:<\/b>\u00a0Provide high-level advice and support across various HR disciplines such as grievance and disciplinary actions, absence management, and employee well-being.<\/span><\/span><\/p><\/li><li><p><span><span><b>Employee Experience Optimization:<\/b>\u00a0Propose enhancements to the employee journey to foster an open and transparent culture.<\/span><\/span><\/p><\/li><li><p><span><span><b>Data Monitoring &amp; Analysis:<\/b>\u00a0Track and analyze people data (e.g., absence, attrition, engagement) to identify trends and develop solutions.<\/span><\/span><\/p><\/li><li><p><span><span><b>Performance Reviews:<\/b>\u00a0Participate and support the performance evaluation process.<\/span><\/span><\/p><\/li><li><p><span><span><b>Onboarding Process &amp; Reintegration Maternity Leave<\/b><\/span><\/span><\/p><\/li><li><p><span><span><b>Compliance:<\/b>\u00a0Ensure adherence to company policies and HR procedures.<\/span><\/span><\/p><\/li><li><p><span><span><b>Offboarding process:\u00a0<\/b><\/span><br \/><span>\u00b7\u00a0 will be involved for the retention of employees and will conduct exit interviews.<\/span><\/span><\/p><\/li><\/ul><p><span><b>Candidate Requirements:<\/b><\/span><\/p><ul><li><p><span><span><b>Education:<\/b>\u00a0Bachelor\u2019s degree in Human Resources, Psychology, Law, or related fields.<\/span><\/span><\/p><\/li><li><p><span><span><b>Experience:<\/b>\u00a0\u00a0In-depth knowledge of HR, HR Generalist, Talent Acquisition, Training or HR Business Partner and substantial experience in a similar role.<\/span><\/span><\/p><\/li><li><p><span><span><b>Language Skills:<\/b>\u00a0Proficiency in English (B2\/C1) and Romanian, both spoken and written.<\/span><\/span><\/p><\/li><li><p><span><span><b>Interpersonal Skills:<\/b>\u00a0Exceptional people management abilities with an empathic, approachable, and open personality.<\/span><\/span><\/p><\/li><li><p><span><span><b>Confidentiality:<\/b>\u00a0Capable of managing sensitive cases with discretion.<\/span><\/span><\/p><\/li><li><p><span><span><b>Adaptability:<\/b>\u00a0Demonstrate a change-oriented mindset.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><h2><span><span>Candidate Profile\u00a0<\/span><\/span><\/h2><ul><li><p><span><span>2 - 4 Years of Experience<\/span><\/span><\/p><\/li><li><p><span><span>University Degree Preferred<\/span><\/span><\/p><\/li><li><p><span><span>Experience with Workday preferred<\/span><\/span><\/p><\/li><li><p><span><span>Working knowledge of labor relations<\/span><\/span><\/p><\/li><li><p><span><span>Strong communication skills, both written and verbal<\/span><\/span><\/p><\/li><li><p><span><span>Proficient Microsoft Office skills<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/span><\/span><\/p><\/li><li><p><span><span>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/span><\/span><\/p><\/li><li><p><span><span>Strong attention to detail<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><h2><span><span><b>Disclaimer\u00a0\u00a0<\/b><\/span><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720962\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:18:06.786+08:00\",\"created_at\":\"2026-04-10T00:17:01.446+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 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Dann ist diese Stelle genau das Richtige f\u00fcr dich.\u00a0<\/p><p><\/p><p>In dieser Position als\u00a0<b>Data Privacy\u00a0Specialist\u00a0(m\/w\/d)<\/b>\u00a0bist du zentraler Ansprechpartner f\u00fcr datenschutzrechtliche Themen innerhalb der DACH-Region und weiterer zugeordneter L\u00e4nder. Du unterst\u00fctzt mit deiner Expertise interne wie externe Stakeholder, gestaltest Prozesse mit und sorgst f\u00fcr die Einhaltung gesetzlicher Vorgaben.\u00a0<\/p><p><\/p><p>Wir bieten folgende Rahmenbedingungen:\u00a0<\/p><p><b>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch &amp; Englisch |\u00a0unbefristet<\/b>\u00a0<\/p><p><\/p><p>Du suchst eine Position mit Wirkung und Verantwortung? Perfekt \u2013 dann lies weiter und entdecke, warum\u00a0Concentrix\u00a0f\u00fcr \u00fcber 440.000 Menschen weltweit der Arbeitgeber der Wahl ist.\u00a0<\/p><p><\/p><p><b>Als\u00a0<\/b><b>Data\u00a0Privacy Specialist\u00a0<\/b><b>(m\/w\/d) in unserem Team wirst du:<\/b>\u00a0<\/p><ul><li>Die Einhaltung der geltenden\u00a0<b>Datenschutzgesetze und interner Richtlinien<\/b>\u00a0sicherstellen\u00a0sowie\u00a0entsprechende Aktivit\u00e4ten dokumentieren.\u00a0<\/li><\/ul><ul><li>Datenschutzma\u00dfnahmen operativ begleiten, z.\u202fB. im Rahmen von\u00a0\u201e<b>Privacy\u00a0by\u00a0Design<\/b>\u201c\u00a0und\u00a0\u201e<b>Privacy\u00a0by\u00a0Defaul<\/b>t\u201c\u00a0bei IT-Entwicklungen auf nationaler und internationaler Ebene.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Folgenabsch\u00e4tzungen<\/b>\u00a0gem\u00e4\u00df DSGVO\/GDPR\u00a0(DPIAs) erstellen und interne Prozesse zu Richtlinien, Verst\u00f6\u00dfen und neuen Anwendungen dokumentieren.\u00a0<\/li><\/ul><ul><li><b>Interne und externe Audits<\/b>\u00a0vorbereiten, begleiten und nachbereiten sowie Ma\u00dfnahmenpl\u00e4ne zur Behebung identifizierter Risiken erstellen und umsetzen.\u00a0<\/li><\/ul><ul><li>Prozesse, Richtlinien sowie\u00a0<b>Compliance- und Risikokontrollen<\/b>\u00a0weiterentwickeln.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Schulungen und Awareness-Ma\u00dfnahmen<\/b>\u00a0konzipieren und durchf\u00fchren.\u00a0<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0passt perfekt zu dir, wenn du:<\/b>\u00a0<\/p><ul><li>Mehrere\u00a0Jahre Erfahrung im Datenschutz in der EU oder UK mit<b>\u00a0Fokus auf Deutschland<\/b>\u00a0mitbringst.\u00a0<\/li><\/ul><ul><li>\u00dcber fundierte Kenntnisse relevanter Datenschutzgesetze\u00a0verf\u00fcgst\u00a0(<b>DSGVO, BDSG-neu, TMG<\/b>\u00a0etc.).\u00a0<\/li><\/ul><ul><li><b>Sehr gute Deutschkenntnisse<\/b>\u00a0(C2, verhandlungssicher\/muttersprachlich) und gute bis sehr\u00a0<b>gute Englischkenntnisse<\/b>\u00a0(mind. B2) mitbringst.\u00a0Diese sind zwingend erforderlich.\u00a0<\/li><\/ul><ul><li>Erfahren im Stakeholdermanagement, insbesondere\u00a0in der\u00a0<b>Zusammenarbeit\u00a0mit Betriebsr\u00e4ten<\/b>, bist.\u00a0<\/li><\/ul><ul><li>Ein abgeschlossenes\u00a0<b>Studium im Wirtschaftsrecht<\/b>\u00a0oder eine vergleichbare Qualifikation besitzt \u2013 idealerweise erg\u00e4nzt durch eine Zertifizierung im Datenschutz (z.\u202fB.\u00a0<b>CIPP\/E, DSB-T\u00dcV,\u00a0GDDcert<\/b>).\u00a0<\/li><\/ul><ul><li>Ein grunds\u00e4tzliches IT-Verst\u00e4ndnis\u00a0mitbringst\u00a0und stark im\u00a0<b>Changemanagement\u00a0<\/b>sowie in der\u00a0<b>Prozessgestaltung\u00a0<\/b>bist.\u00a0<\/li><\/ul><ul><li>Kommunikationstalent besitzt und dich in\u00a0<b>Projektgruppen, auch international<\/b>, sicher bewegst.\u00a0<\/li><\/ul><ul><li>Gerne\u00a0<b>eigenverantwortlich\u00a0<\/b>arbeitest\u00a0und\u00a0<b>unternehmerisch\u00a0<\/b>denkst.\u00a0<\/li><\/ul><ul><li>In einem\u00a0<b>dynamischen Umfeld den \u00dcberblick\u00a0beh\u00e4ltst,\u00a0<\/b>eigeninitiativ agierst und analytisch stark bist.\u00a0<\/li><\/ul><ul><li><b>Reisebereit\u00a0<\/b>bist\u00a0(ca. 2 Tage alle 2\u20133 Monate).\u00a0<\/li><\/ul><p><\/p><p><b>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/b>\u00a0<\/p><ul><li>Ein\u00a0<b>unbefristeter Arbeitsvertrag<\/b>\u00a0mit Perspektive auf langfristige Zusammenarbeit.\u00a0<\/li><\/ul><ul><li>Eine spannende\u00a0<b>Zusammenarbeit mit internationalen Teams<\/b>\u00a0(EMEA) und viel Gestaltungsfreiraum mit direkter Linie ins Management.\u00a0<\/li><\/ul><ul><li>Flexible Arbeitszeiten im\u00a0<b>Homeoffice<\/b>, 30 Urlaubstage sowie\u00a0<b>Vertrauensarbeitszeit\u00a0<\/b>f\u00fcr zus\u00e4tzliche Flexibilit\u00e4t.\u00a0<\/li><\/ul><ul><li>Zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<b>betriebliche Altersvorsorge.<\/b>\u00a0<\/li><\/ul><ul><li>Regelm\u00e4\u00dfige Fort- und Weiterbildungen \u2013 intern wie extern.\u00a0Erhalte au\u00dferdem einen<b>\u00a0kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0und Zugang zu innovativen Technologien.\u00a0<\/li><li>Eine Vielzahl an\u00a0<b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr\u00a0Concentrix\u00a0Mitarbeiter\u00a0sowie\u00a0einegef\u00f6rderte\u00a0Mitgliedschaft\u00a0bei\u00a0Wellhub\u00a0und ausgew\u00e4hlten Fitnessstudios.\u00a0<\/li><li>Eine strukturierte Einarbeitung und kontinuierliche Unterst\u00fctzung bei deiner Weiterentwicklung.\u00a0<\/li><\/ul><p><\/p><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/b>\u00a0<br \/>Bewirb dich jetzt direkt \u00fcber unser Online-Formular!\u00a0<\/p><p><b>Du hast noch Fragen?<\/b>\u00a0<br \/>Bei R\u00fcckfragen steht dir\u00a0Annette von Prittwitz unter annette.prittwitz&#64;concentrix.com gerne zur Verf\u00fcgung.\u00a0<\/p><p><b>Das sind wir:<\/b>\u00a0<br \/>Concentrix\u00a0ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. 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Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nWe are seeking a technically strong and product-minded Data Scientist to join our CX Analytics team supporting the VoxMiner practice at Concentrix.\\nThis role goes beyond traditional analytics. You will design, build, and productionize scalable data science solutions, combining machine learning, NLP, automation, software engineering and business intelligence best practices to power the delivery of insight focused solutions and services.\\n\\nResponsibilities:\\n\u2022\\tDesign and build scalable Python-based data applications and services.\\n\u2022\\tDevelop and maintain web scrapers and API integrations.\\n\u2022\\tBuild and maintain automated data pipelines (ETL\/ELT).\\n\u2022\\tPackage models into deployable solutions (APIs, scheduled jobs, etc).\\n\u2022\\tBuild predictive models (churn risk, conversion drivers, sentiment shifts, operational performance).\\n\u2022\\tParticipate in code reviews and contribute to team knowledge sharing.\\n\u2022\\tRun and optimize Brandwatch queries to extract structured social listening data.\\n\u2022\\tDesign and develop advanced Power BI dashboards (data modeling, DAX, performance optimization).\\n\u2022\\tDesign and develop Microsoft Power Suite automations.\\n\u2022\\tStay updated with emerging trends and technologies.\\n\\nPreferred Qualifications:\\n\u2022\\tBachelor's Degree in Computer Science, Engineering, or related field.\\n\u2022\\t3-5 years\u2019 experience in Data Science or Software Engineering\\n\u2022\\tAdvanced proficiency in Python (pandas, numpy, scikit-learn, NLP libraries).\\n\u2022\\tHands-on experience implementing Generative AI solutions, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.\\n\u2022\\tFamiliarity with RESTful APIs and web services.\\n\u2022\\tProficient understanding of code versioning tools, such as Git.\\n\u2022\\tExperience with Azure Databricks.\\n\u2022\\tKnowledge of SQL and NoSQL databases.\\n\u2022\\tProven ability to organize and prioritize projects in fast-paced environments.\\n\u2022\\tExcellent problem-solving skills and attention to detail.\\n\u2022\\tStrong communication and teamwork abilities.\\n\\nNice to have:\\n\u2022\\tProficiency in .NET framework and C# programming.\\n\u2022\\tExperience with React.js and front-end development.\\n\u2022\\tExperience with Microsoft Power Platform.\",\"long_description\":\"<p>Job Description:<\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/><br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are seeking a technically strong and product-minded <b>Data Scientist<\/b> to join our CX Analytics team supporting the VoxMiner practice at Concentrix.<\/p><p>This role goes beyond traditional analytics. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Requirements and Responsibilities<\/b><\/span><\/p><ul><li><p><span>Engage with relevant stakeholders and users to understand data flow and usage across applications.<\/span><\/p><\/li><li><p><span>Provide support in requirements gathering and solution consulting\/design.<\/span><\/p><\/li><li><p><span>Ability to communicate effectively throughout the development phase.<\/span><\/p><\/li><li><p><span>Lead and conduct UAT testing, as well as perform troubleshooting and issue resolution.<\/span><\/p><\/li><li><p><span>Participate in communication and training activities for end users.<\/span><\/p><\/li><li><p><span>At least 1 year of experience in data analysis and data preparation, 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright<\/span><\/li><li><span>Take an active role in reviewing user behaviours as well as ensuring the rules of the Social Media areas<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Italian (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright;<\/span><\/li><li><span>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in German (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support, you will:<\/p><ul><li>Give customer support by handling customers\u2019 issues and inquiries\u00a0<\/li><li>Use different platforms and tools<\/li><li>Investigate and collect information to provide to customer<\/li><li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have an advanced level of Portuguese (written and oral) (C1) and good level of English<\/li><li>Have prior knowledge in online payment methods and transactions<\/li><li>Have proven computer skills and diligent worker<\/li><li>Have high attention to detail and a problem-solving mindset<\/li><li>Have the ability to communicate, both written and verbally effectively<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (Work at Home)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Portugal (Remote)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Payment Collections Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Payment Collections Specialist, you will:<\/p><ul><li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li><li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li><li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li><li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li><li>Maintain accurate records of customer contacts and billing information.<\/li><li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li><li>Have at least 2 years of experience in Collections\u00a0for\u00a0Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li><li>Have strong problem-solving abilities\u00a0\u2013 are efficient in identifying and resolving customer issues<\/li><li>Are empathetic, resilient, and customer-centric \u2013 make proof of patience and professionalism<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruises packages<\/li><li>Cross-Sell or Upsell cruises packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>Spanish<\/b><\/span><span><b> (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work on site in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/span><\/p><p><\/p><p><\/p><p><span>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le a Braga, Portugal (Poste en Hybride)<\/b>, tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/span><\/p><p><\/p><p><\/p><p><span><b>D\u00e9veloppement professionnel et personnel<\/b><\/span><\/p><p><span>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/span><\/p><p><\/p><p><\/p><p><span><b>Ce que tu feras dans ce r\u00f4le<\/b><\/span><\/p><p><span>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/span><\/p><ul><li><span>R\u00e9pondre aux demandes de nos clients par t\u00e9l\u00e9phone, sur l\u2019utilisation de leur carte et application\u00a0;<\/span><\/li><li><span>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/span><\/li><li><span>D\u00e9velopper une relation durable et de qualit\u00e9 pour enrichir le portefeuille Clients dans le cadre de notre enjeu d\u2019Excellence relationnelle,<\/span><\/li><li><span>G\u00e9rer les dossiers confi\u00e9s dans le respect des proc\u00e9dures et des r\u00e8gles de s\u00e9curit\u00e9, en d\u00e9montrant un comportement exemplaire notamment en mati\u00e8re de rigueur et d\u2019int\u00e9grit\u00e9.<\/span><\/li><\/ul><p><\/p><p><span><b>Tes qualifications<\/b><\/span><\/p><p><span>Concentrix te conviendra parfaitement si :<\/span><\/p><ul><li><span>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)\u00a0<\/span><\/li><li><span>T&#39;as une bonne capacit\u00e9 d&#39;analyse<\/span><\/li><li><span>T&#39;as des excellentes comp\u00e9tences en communication, associ\u00e9es \u00e0 une position formelle et diplomatique<\/span><\/li><li><span>T&#39;as des bonnes comp\u00e9tences en organisation, gestion du temps et planification.<\/span><\/li><\/ul><p><\/p><p><span>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/span><\/p><p><\/p><p><\/p><p><span><b>Quels sont tes avantages<\/b><\/span><\/p><p><span>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/span><\/p><ul><li><span>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/span><\/li><li><span>Salaire comp\u00e9titif et prime de performance<\/span><\/li><li><span>Localisation centrale \u00e1 Braga avec poste en Hybride, Portugal<\/span><\/li><li><span>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/span><\/li><li><span>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/span><\/li><li><span>Programmes de d\u00e9veloppement de carri\u00e8re<\/span><\/li><\/ul><p><\/p><p><span>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/span><\/p><p><\/p><p><\/p><p><span><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/span><\/p><p><span><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/span><\/p><p><\/p><p><\/p><p><span><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/span><\/p><p><span>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/span><\/p>\",\"ats_external_id\":\"R1721298\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.482+08:00\",\"created_at\":\"2026-04-10T00:08:39.259+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Conseiller-Clientle--Francophone----Cartes-interactives---Poste-en-Hybride_R1721298\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<span>\u00a0<\/span><b>Customer Advisor in Portugal (Remote)<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Advisor, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Braga, Portugal (On-Site),<\/b>\u00a0you will ensure that performance goals are met across all operations. 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At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Manage supplier invoices in the internal system<\/li><li>Enlighten suppliers concerning invoice doubts.<\/li><li>Answer suppliers through outgoing and incoming calls and emails<\/li><li>Evaluate the need for escalation<\/li><li>Put suppliers in contact with the client in case of necessity<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of<b> French (C2 - written and oral)\u00a0and a good level of English (B2)<\/b><\/li><li>Have strong analytical and problem-solving skills.<\/li><li>Have proficiency in Excel and good communication skills<\/li><li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li><li>Are responsible, flexible, dynamic, and resilient.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1720630\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:48.314+08:00\",\"created_at\":\"2026-04-10T00:08:37.678+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-BRA-LARGO-01\",\"wid\":\"740544c0a47f01e68fb6598e1f116962\",\"descriptor\":\"PRT Braga\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367764\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\/apply\",\"job_requisition_id\":\"R1720630\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720630\",\"wid\":\"f11da311a85a1023632decee4dda0000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Leader Retail Brand - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"31012\",\"source\":\"Talkpush\",\"id\":536,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1720556\",\"campaign_type\":\"job_application\",\"job_title\":\"Candidatures externes VILLERS \u2013 Import TALKPUSH\",\"street\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"address\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"postal_code\":\"2600\",\"region\":null,\"country\":\"France\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1720556\",\"location\":\"Villers-Cotter\u00eats\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:06:47.349+08:00\",\"created_at\":\"2026-04-10T00:05:45.352+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"organization_reference_id\":\"WFR29\"},\"location\":{\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"FR-VIL-BOURS-01\",\"wid\":\"d400e09d53be101d47a1cde9c3080000\",\"descriptor\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"valentin.dauchelle@concentrix.com\"},\"first_name\":\"Dauchelle, Valentin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103146275\",\"wid\":\"a4ec10fba0a1101727453e6ae1f20000\",\"descriptor\":\"Valentin Dauchelle (103146275)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"job_requisition_id\":\"R1720556\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR29\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadia.bendjelti@concentrix.com\"},\"first_name\":\"Nadia Bendjelti (102562460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720556\",\"wid\":\"5830d3f3381a10235a090910b2350000\",\"descriptor\":\"Candidatures externes VILLERS \u2013 Import TALKPUSH\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"30488\",\"source\":\"Talkpush\",\"id\":537,\"_score\":1},{\"campaign_title\":\"GTM - Jaecoo Omoda - Sheffield\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Executive\",\"street\":\"2 Nunnery Court, Sheffield \",\"address\":\"2 Nunnery Court, Sheffield \",\"city\":\"Sheffield\",\"state\":\"\",\"postal_code\":\"S2 5DG\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor&rsquo;s to join our team working for our client, at their Chiswick site. If you've got a passion for high quality cars and a knack for delivering top-notch service, then we&rsquo;re looking for you.<\/p>\\n<ul>\\n<li><strong>Salary<\/strong> of &pound;26,520<\/li>\\n<li><strong>Location<\/strong> &ndash; 2 Nunnery Court, Sheffield S2 5DG<\/li>\\n<li><strong>Hours of work<\/strong> &ndash; 40 hours paid production. Must be fully flexible between Monday to Saturday 8.30am to 6.00pm. Potential for Sunday work in the near future.<\/li>\\n<\/ul>\\n<p><strong>Role of Game Changer will include:<\/strong><\/p>\\n<ul>\\n<li>Inbound &amp; outbound customer contact management (phone, chat, form\/email, social).<\/li>\\n<li>Dealing with inbound calls\/emails from customers, supporting multiple queries ranging from general car queries to car orders.<\/li>\\n<li>Provide dealer support.<\/li>\\n<li>Reporting on activities through inputs into AWS and DMS database systems.<\/li>\\n<li>Outbound lead follow up.<\/li>\\n<li>Providing responses to web\/online form.<\/li>\\n<li>Manage technical queries from customer and assist them where possible.<\/li>\\n<li>Complete satisfaction survey calls and emails.<\/li>\\n<li>Manage complaints about product, offers and dealers from customers.<\/li>\\n<li>Sales Complaints, gathering facts and managing interaction with dealers and customers to support a quick, professional and organized turnaround of sales-based cases for Omoda, Jaecoo and Chery brands<\/li>\\n<li>Ensure accurate reporting and update case activity as needed.<\/li>\\n<\/ul>\\n<p><strong>Game changing benefits:<\/strong><\/p>\\n<ul>\\n<li>28 days of vacation.<\/li>\\n<li>Pension Scheme: auto enrolment after 92 days employment (if eligible).<\/li>\\n<li><strong>Employee Assist Program:<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>PUREGYM<\/strong>: Discount &amp; 0% joining fee.<\/li>\\n<li><strong>UNUM Dental cover:<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Employee Stock Purchase Plan<\/strong>: offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).<\/li>\\n<li>Refer a Friend incentive<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<ul>\\n<li>Excellent customer service experience. 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Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. 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Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>HPE Aruba Sales Support (m\/w\/d) <\/strong>wirst du:<\/p>\\n<ul>\\n<li>Als <strong>Ansprechpartner die zentrale Schnittstelle<\/strong> f&uuml;r vertriebliche Anliegen, f&uuml;r Au&szlig;endienstmitarbeiter (Field Sales) und interne Fachabteilungen sein.<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Anfragen bearbeiten<\/strong><strong>, individuelle Angebote erstellen<\/strong> und bestehende oder notwendige <strong>Konfigurationen vornehmen<\/strong> und offene Prozesse aktiv nachfassen.<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Die Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers <strong>pflegen und erstellen<\/strong>.&nbsp;<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden <strong>begleiten,<\/strong> sowie <strong>Endkundenverifizierungen<\/strong> <strong>koordinieren<\/strong>.&nbsp;<\/span><\/li>\\n<li>An <strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen teilnehmen.&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen Bereich<\/strong> (beispielsweise im Gro&szlig;- und Au&szlig;enhandel, als Industriekaufmann (m\/w\/d) oder als Kaufmann oder Kauffrau im Einzelhandel) absolviert hast.<\/li>\\n<li>Eine <strong>gro&szlig;e Zuverl&auml;ssigkeit, Genauigkeit<\/strong> und ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li><strong>Sehr gute Deutsch- sowie gute Englischkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li><strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel) hast.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC <\/strong>bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits <strong>Erfahrung im Vertriebsinnendienst, IT-Segment, Netzwerkumfeld <\/strong>oder <strong>Betreuung von Businesskunden.<\/strong><\/li>\\n<li>Eine <strong>Vertriebsaffinit&auml;t<\/strong>.<\/li>\\n<li>Eine Vorliebe f&uuml;r <strong>IT-Themen.<\/strong><\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 08:00 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, erg&auml;nzt durch ein attraktives Bonusmodell auf Basis deiner Leistung. Es winken somit <strong>bis zu 3.400 &euro; Brutto\/Monat*!<\/strong><\/li>\\n<li>Mit&nbsp;<strong>bis zu&nbsp;26&nbsp;Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge <\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt <\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du <\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Homeoffice &ndash; deutschlandweit<\/p>\\n<p>und<\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<br \/><br \/><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1721286<br \/><br \/><\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein&nbsp;<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<br \/><br \/><\/p>\\n<p><strong>Arbeitserlaubnis&nbsp;<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"309867998\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T11:03:57.787+02:00\",\"created_at\":\"2026-04-09T11:35:18.374+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"829\",\"source\":\"Talkpush\",\"id\":1886,\"_score\":1},{\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2220785690\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:03:20.770+03:00\",\"created_at\":\"2026-04-09T11:05:47.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4605\",\"source\":\"Talkpush\",\"id\":427,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1572321331\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:11.023Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2179\",\"source\":\"Talkpush\",\"id\":450,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Customer Service - River NA\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>In this role, you&rsquo;ll be working on an exciting international campaign as the customer&rsquo;s first point of contact. We want candidates who can be proactive in problem-solving while remaining empathetic to the customer&rsquo;s concerns or queries.<\/p>\\n<p>Take up the challenge and put those communication skills to the test by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Required experience<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 months of customer service experience within a contact centre environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Required qualifications<\/strong><br \/><strong>Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Matric<\/p>\\n<\/li>\\n<li>\\n<p>Clear criminal and credit record<\/p>\\n<\/li>\\n<li>\\n<p>English Proficiency, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>High willingness to help customers, self-motivated, self-starting and self-assured<\/p>\\n<\/li>\\n<li>\\n<p>Good multitasking skills and the ability to work in a fast-paced environment<\/p>\\n<\/li>\\n<li>\\n<p>Excellent knowledge of effective customer service processes<\/p>\\n<\/li>\\n<li>\\n<p>Understanding of the Call Centre industry<\/p>\\n<\/li>\\n<li>\\n<p>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/p>\\n<\/li>\\n<li>\\n<p>Attention to Detail<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work shifts in a 24\/7 environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Monthly Basic salary of <strong>R6500<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member\/ Medical Insurance for the main member (employee) and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Provident\/Pension Fund<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure timely and accurate resolution of customers&rsquo; concerns at the first point of contact within agreed service levels, targets and objectives<\/p>\\n<\/li>\\n<li>\\n<p>Accountable to close the customer query and ensuring a resolution or feedback<\/p>\\n<\/li>\\n<li>\\n<p>Check to ensure that appropriate changes were made to resolve customers' concerns<\/p>\\n<\/li>\\n<li>\\n<p>Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.<\/p>\\n<\/li>\\n<li>\\n<p>Promotes client products, services and solutions at all times<\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer queries related to:&nbsp;<br \/>Payment queries<br \/>Incorrect orders<br \/>Missing transactions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with South Africa&rsquo;s law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4146483488\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T09:24:45.277Z\",\"created_at\":\"2026-04-08T14:39:03.980Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2178\",\"source\":\"Talkpush\",\"id\":451,\"_score\":1},{\"campaign_title\":\"GTM - BYTEDANCE - AZERBAIJANI\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - Azerbaijani\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Karyeran\u0131za bu g\u00fcn Concentrix-d\u0259 ba\u015flay\u0131n!\",\"long_description\":\"<div>\\n<h2>Concentrix Haqq\u0131nda<\/h2>\\n<h3>\u0130nqilabi karyeran\u0131n g&uuml;c&uuml;n&uuml; ya\u015fay\u0131n<\/h3>\\n<p>N&ouml;vb\u0259ti add\u0131m\u0131 axtar\u0131rs\u0131n\u0131z? Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"785344777\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:01:21.174+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4604\",\"source\":\"Talkpush\",\"id\":428,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Customer Service - Kaizen \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Back Office\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Back Office Customer Service Advisor working on an internationally innovative campaign with a base salary of <strong>R7500 plus a campaign-specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of 8 months call centre experience\/Back office (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong> <strong>(essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Clear Credit and Criminal Record<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work shifts aligned to United States business hours, including nights and weekends.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and analytical thinking<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service orientation with a focus on customer trust and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic computer skills, including MS Office or Google Suite<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Previously dealing with payments, finance, or back-office operations is an advantage<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R7500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collect and analyze key information in accordance with the regulations of the competent auditing authority<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help customers with the client&rsquo;s procedure<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Approve withdrawals as far as the documents are concerned<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Improve past data entries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate with other departments, following pending issues related to the customer's identification or withdrawal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with team\/shift leader &amp; colleagues from various departments<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure appropriate and confidential handling\/sharing of sensitive information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure compliance with all AML laws and regulations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Update customer database.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"451562217\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.991Z\",\"created_at\":\"2026-04-08T11:20:55.710Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2177\",\"source\":\"Talkpush\",\"id\":452,\"_score\":1},{\"campaign_title\":\"R1720686 Work-at-Home - Bilingual Sales Automotive FR Michelin\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Le\/la repr&eacute;sentant(e) des ventes internes &ndash; t&eacute;l&eacute;travail (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; assurer le service &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les candidatures pour ce poste sont accept&eacute;es en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance chez Concentrix est fait pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de l'autre, unis par la volont&eacute; d'innover. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; une exp&eacute;rience client exceptionnelle et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre vision&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous serez amen&eacute;(e) &agrave; :<\/p>\\n<ul>\\n<li>Assurer le soutien &agrave; la client&egrave;le (appels entrants et sortants)<\/li>\\n<li>Utiliser un guide de flux d'appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Conclure des ventes, prospecter, n&eacute;gocier, pr&eacute;senter des offres et mettre en pratique vos comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser vos connaissances des produits, d&eacute;velopper des relations clients et trouver de nouvelles fa&ccedil;ons de fid&eacute;liser la client&egrave;le<\/li>\\n<li>Faire preuve de rigueur et de minutie dans la vente de produits et services<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services compl&eacute;mentaires &agrave; chaque vente<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/li>\\n<li>Au moins un an d'exp&eacute;rience confirm&eacute;e en vente (atteinte des objectifs, r&eacute;mun&eacute;ration &agrave; la commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de la relation client, de la communication, des techniques de n&eacute;gociation et de la conclusion de contrats<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment dans un environnement dynamique<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion internet. Un ordinateur professionnel pourrait &ecirc;tre fourni selon le poste propos&eacute;, mais ce n'est pas garanti (un recruteur en discutera plus en d&eacute;tail).<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 20,00&nbsp;$ et 24,00&nbsp;$ de l'heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour vous soutenir dans votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de travailler &agrave; domicile.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si cela correspond &agrave; l'&eacute;tape id&eacute;ale pour votre parcours professionnel, contactez-nous. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde ont choisi Concentrix comme employeur de r&eacute;f&eacute;rence.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI :<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances <\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Inside Sales Rep &ndash; Remote (Automotive, Bilingual: English \/ French)&nbsp;works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis.&nbsp;Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support<\/li>\\n<li>using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to speak fluent French and English<\/li>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20.00-$24.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><\/p>\\n<p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1720686\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.802-04:00\",\"created_at\":\"2026-04-07T12:33:41.895-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"683\",\"source\":\"Talkpush\",\"id\":152,\"_score\":1},{\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"930679591\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:09.975+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4603\",\"source\":\"Talkpush\",\"id\":429,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ MUN \/ BMW \/ 3rd Level-Support (BM)\",\"campaign_type\":\"job_application\",\"job_title\":\"Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile\",\"street\":\"Frankenthaler Str. 20a\",\"address\":\"Frankenthaler Str. 20a\",\"city\":\"M\u00fcnchen\",\"state\":null,\"postal_code\":\"81539\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnchen!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort M&uuml;nchen, Hybrid m&ouml;glich | Kernarbeitszeit: Montag - Freitag von 07:45 - 18:00 Uhr | 2.900&euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p>Als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile<\/strong>&nbsp;in unserem 3rd Level-Team wirst du:<\/p>\\n<ul>\\n<li>Die technischen <strong>Supportanfragen mittels Ticketsystem entgegennehmen<\/strong> und bearbeiten.<\/li>\\n<li><strong>Dich speziell um die Fehleranalyse<\/strong>, Konfigurationen der Fahrersysteme, Einstellungen der Navigationssysteme <strong>und andere technische Anliegen der Kunden k&uuml;mmern<\/strong><\/li>\\n<li>Das Anliegen bearbeiten und den Kunden <strong>bis zur fachlichen L&ouml;sung<\/strong> seines Anliegens begleiten.<\/li>\\n<li><strong>Der zentrale Ansprechpartner<\/strong> f&uuml;r Endkunden der Premium Automarke im Bereich <strong>Connected Drive<\/strong> sein.<\/li>\\n<li>Telefonisch <strong>mit dem Endkunden in Kontakt treten<\/strong> &ndash; stets mit dem Ziel, ein erstklassiges Kundenerlebnis zu schaffen.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine Leidenschaft f&uuml;r Autos hast und <strong>dich sehr gut<\/strong> <strong>mit KFZ-Technik auskennst<\/strong>.<\/li>\\n<li>Ein <strong>hohes Qualit&auml;tsbewusstsein<\/strong> und eine ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li>Wohnhaft in Deutschland bist und die <strong>Anforderungen an einen Remote-Arbeitsplatz <\/strong>erf&uuml;llen kannst.<\/li>\\n<li>Bereit bist zu Events, Schulungen und Veranstaltungen <strong>an den Standort in M&uuml;nchen zu reisen<\/strong>.<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC.<\/strong><\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im<\/strong> Umgang mit anspruchsvollen Kunden oder einem <strong>gehobenen Premium-Kundenservice<\/strong>.<\/li>\\n<li>Bereits Erfahrung <strong>in einem technischen Beruf<\/strong>, in der IT oder als Elektroniker.<\/li>\\n<li>Eine Ausbildung im Bereich der <strong>Automobilbranche, als Mechatroniker<\/strong> oder als KFZ-Mechaniker.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 07:45 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Mit&nbsp;<strong>bis zu 24 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt<\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Frankenthaler Str. 20a, 81539 M&uuml;nchen<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1720527<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4090261031\",\"location\":\"M\u00fcnchen, Bayern\",\"job_type\":\"full_time\",\"salary\":\"2900\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-07T13:03:40.344+02:00\",\"created_at\":\"2026-04-07T11:34:52.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"827\",\"source\":\"Talkpush\",\"id\":1887,\"_score\":1},{\"campaign_title\":\"Perfect-World\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian<\/strong> language&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2154870564\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T03:59:09.622+04:00\",\"created_at\":\"2026-04-03T18:29:28.788+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"44\",\"source\":\"Talkpush\",\"id\":1943,\"_score\":1},{\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2840949032\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-08T03:59:10.444+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"43\",\"source\":\"Talkpush\",\"id\":1944,\"_score\":1},{\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1889830261\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-03T18:23:01.958+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"42\",\"source\":\"Talkpush\",\"id\":1945,\"_score\":1},{\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"695358864\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T03:59:09.613+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"41\",\"source\":\"Talkpush\",\"id\":1946,\"_score\":1},{\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1 i komunikuje si\u0119 po angielsku (B2) \ud83c\udf0d<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"2959865484\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-03T13:44:39.608+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"773\",\"source\":\"Talkpush\",\"id\":318,\"_score\":1},{\"campaign_title\":\"Altroconsumo\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Outbound Servizio Call Back - Part Time\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Siamo alla ricerca di Operatori Outbound per una nostra azienda cliente, numero uno in Italia nell'informazione e&nbsp;tutela dei consumatori.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALE SARA' IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/p>\\n<ul>\\n<li>Attivit&agrave; di call back: contatto telefonico di potenziali clienti che hanno richiesto maggiori informazioni;&nbsp;<\/li>\\n<li>Consulenza e guida del cliente nel processo di acquisto e attivazione dei servizi offerti;&nbsp;<\/li>\\n<li>Possibile utilizzo liste di cold calling.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Pregressa esperienza outbound, in attivit&agrave; di Sales\/Call Back;&nbsp;<\/li>\\n<li>Capacit&agrave; di lavorare per obiettivi;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; 5 gg alla settimana, Lun - Ven, su fascia &nbsp;9.00 - 19.30 e Sab 9.00-15.30.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Lavoro in modalit&agrave; ibrida;<\/li>\\n<li>Bonus al raggiungimento degli obiettivi;<\/li>\\n<li>Contratto di Collaborazione part-time (30h) con fisso di 8,65&euro; l&rsquo;ora;<\/li>\\n<li>Formazione iniziale retribuita.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1690710788\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T14:03:39.708+02:00\",\"created_at\":\"2026-04-03T12:29:06.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"137\",\"source\":\"Talkpush\",\"id\":1796,\"_score\":1},{\"campaign_title\":\"EasyJet CDD \/ Italian\/ Iasi \",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Customer Support, On Site, Iasi, May-September Contract\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you want to learn new things and also to have an income during the summer THIS is the perfect match for you!<\/p>\\n<p>Join our adventurous project in <strong>Iasi<\/strong> as<strong style=\\\"font-style: italic;\\\"> Customer Agent with Italian <\/strong>and you will be part of our team of game-changers offering support for one of the top players in the travel industry.&nbsp;<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Agent with Italian<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li><strong>Availability to work from our headquarters in Iasi<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time or part-time role<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><strong>Please note that this role involves a fixed-term contract - 4 months period! (End of May- End of September)<\/strong><\/p>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3674727526\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T02:59:05.819+03:00\",\"created_at\":\"2026-04-02T17:40:32.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"227\",\"source\":\"Talkpush\",\"id\":387,\"_score\":1},{\"campaign_title\":\"GTM -  HRO - Seller Operations Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Operations Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 1 year of experience preferably in supply chain, operations<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good command of English<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Communicate well with sellers and coordinate all operational processes<\/li>\\n<li>Coordinate with the sellers to assure orders arrive to customer within the deadline<\/li>\\n<li>Prepare operational quality metrics reports and arrange meeting with sellers<\/li>\\n<li>Follow up seller operation quality improvement points &amp; leading projects<\/li>\\n<li>Coordinate operational processes for new countries<\/li>\\n<li>Resolving tickets received from sellers<\/li>\\n<li>Supporting realated teams to enable Otif requirements<\/li>\\n<\/ul>\",\"ats_external_id\":\"4256454527\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T13:35:44.383+03:00\",\"created_at\":\"2026-04-02T15:22:55.381+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4602\",\"source\":\"Talkpush\",\"id\":430,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718528\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative in Barcelona(On-site),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>electric cars<\/span><span>.<\/span><span>\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure contractual SLA is maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide cover for other Agents in their absence, either within the same team or across teams<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>U<\/span><span>nderstand and comply with administrative duties including holiday, sickness and overtime<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>W<\/span><span>ork on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are<span>\u00a0<\/span><\/span><span>proficient<\/span><span><span>\u00a0<\/span>or<span>\u00a0<\/span><\/span><span>bilingual<\/span><span><span>\u00a0<\/span>in<span>\u00a0Dutch <\/span><\/span><\/span><span><span>and are fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have 1 year working experience in Customer Service<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can take ownership and progress calls to resolution or to escalate call to resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience in the automotive industry<\/span><\/span><br \/><span><span>- Have working experience with electric vehicles or possess your own<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time 39<\/span><\/span><span><span><span>\u00a0<\/span>hours\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday<span>\u00a0<\/span><\/span><span>rotative<span>\u00a0<\/span><\/span><span>08:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>21 700 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>&#43; up to<span>\u00a0<\/span><\/span><\/span><span><span>2000 euros<\/span><\/span><span><span><span>\u00a0<\/span>gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Central location in<span>\u00a0<\/span><\/span><\/span><span><span>Barcelona<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><br \/><span>R1718528<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1718528\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:19:47.267+02:00\",\"created_at\":\"2026-04-01T14:10:16.460+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1718533\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description\\n\\nExperience the power of a game-changing career\u202f\u202f \\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f \\n\\nIf you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f \\n\\n\\nCareer growth and personal development\u202f\u202f \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f \\n\\n\\nWhat you will do in this role\u202f\u202f \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f \\n\\nAs a Customer Service Representative on our team, you will:\u202f\u202f \\n\\n- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers \\n- Ensure contractual SLA is maintained \\n- Provide cover for other Agents in their absence, either within the same team or across teams \\n\\n\\n\\nYour qualifications\u202f\u202f\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f \\n\\n \\nConcentrix is a great match if you:\u202f\u202f \\n\\n- Are proficient or bilingual in Danish and are fluent in English \\n- Have 1 year working experience in Customer Service \\n- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration \\n- Have good disposition to work in a customer service environment \\n- Can take ownership and progress calls to resolution or to escalate call to resolution \\n- Experience in the automotive industry\\n- Have working experience with electric vehicles or possess your own \\n\\n \\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f \\n\\n \\nWhat\u2019s in it for you\u202f\u202f \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f \\n\\n\\nIn this role, we offer benefits that help support your unique lifestyle:\u202f\u202f \\n\\n- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00 \\n- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus \\n- Central location in Barcelona\\n- Bring-a-friend (referral) bonus opportunities \\n- Full paid training on the company and the project you'll be working on \\n- Career development programs and specialized courses \\n\\n \\nExperience the best version of you!\u202f\u202f \\n\\nAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f \\n\\n \\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f \\n\\n\\nConcentrix is an equal opportunity employer\u202f\u202f \\n\\nWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f\",\"long_description\":\"<p>Experience the power of a game-changing career\u202f\u202f\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/p><p><br \/>Career growth and personal development\u202f\u202f\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><br \/>What you will do in this role\u202f\u202f\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p>As a Customer Service Representative on our team, you will:\u202f\u202f\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><p>Your qualifications\u202f\u202f<br \/>\u00a0<br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>Concentrix is a great match if you:\u202f\u202f\u00a0<\/p><p>- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p>\u00a0<br \/>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>What\u2019s in it for you\u202f\u202f\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00\u00a0<br \/>- Salary 21 700 euros gross\/year &#43; up to 2000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<br \/>Experience the best version of you!\u202f\u202f\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u202f\u202f\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f<\/p><p><span>R1718533\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1718533\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:45.819+02:00\",\"created_at\":\"2026-04-01T14:10:15.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission<\/b><\/p><p>Le ROM rel\u00e8vera directement du GOM (Global Operations Manager) et l\u2019assistera dans la supervision de la prestation sur l\u2019ensemble de son p\u00e9rim\u00e8tre.<br \/>Le ROM sera responsable d\u2019un p\u00e9rim\u00e8tre d\u00e9fini, qui pourra correspondre \u00e0 une partie ou \u00e0 la totalit\u00e9 du p\u00e9rim\u00e8tre du compte (\u00e0 confirmer par le GOM et \u00e0 r\u00e9\u00e9valuer selon la mont\u00e9e en comp\u00e9tences du ROM).<\/p><p>Conform\u00e9ment au contrat, le ROM soutiendra le GOM dans la supervision des op\u00e9rations quotidiennes du compte \u201cClient\u201d. Ce r\u00f4le consiste \u00e0 coordonner et appuyer les efforts du GOM et du directeur de site afin de stimuler la performance globale et les r\u00e9sultats op\u00e9rationnels.<\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Communiquer efficacement avec les diff\u00e9rentes \u00e9quipes transversales au sein de l\u2019organisation ;<\/li><li>Garantir la coh\u00e9rence entre le \u00ab Fournisseur \u00bb et le \u00ab Client \u00bb ;<\/li><li>Assurer le suivi et la communication r\u00e9guli\u00e8re avec les \u00e9quipes, la r\u00e9solution de probl\u00e8mes, et le respect des indicateurs clients ainsi que des accords de niveau de service (SLA) ;<\/li><li>Contribuer de mani\u00e8re significative aux activit\u00e9s li\u00e9es \u00e0 la satisfaction client, \u00e0 la gestion de la relation client et \u00e0 la gestion de programmes ;<\/li><li>S\u2019assurer que les objectifs op\u00e9rationnels sont atteints, voire d\u00e9pass\u00e9s (ex. : indicateurs du tableau de bord \u00e9quilibr\u00e9 \/ balanced scorecard) ;<\/li><li>Collaborer avec les autres responsables des op\u00e9rations pour anticiper les besoins du client et agir de mani\u00e8re proactive ;<\/li><li>Soutenir les <b>revues de performance<\/b> entre le fournisseur et le client, et <b>mettre en \u0153uvre les plans d\u2019action<\/b> qui en d\u00e9coulent ;<\/li><li>Servir de <b>point de contact principal pour les escalades<\/b>.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/17.30).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! 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Then <span>a<\/span> Manager position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Manager, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Manager, you will:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Manager role include:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>MUST reside in Nashville, TN area<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$25.00-$31.63\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: <span>Insert Date<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service\/Technical Support Representative (Onsite)\",\"long_description\":\"<p>The Technical Support Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a\/an Technical Support Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.&nbsp;&nbsp;<\/li>\\n<li>Help customers resolve technical issues.&nbsp;<\/li>\\n<li>Assist in correcting billing concerns.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>18 years or older with a High School Diploma or GED<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18- $22.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716761\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.128-05:00\",\"created_at\":\"2026-03-31T16:53:36.622-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\/apply\",\"job_requisition_id\":\"R1716761\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"valen.mckellian@concentrix.com\"},\"first_name\":\"Valen McKellian (100692005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716761\",\"wid\":\"734d0c07caf4101ec8de8803cce00000\",\"descriptor\":\"Customer Service\/Technical Support Representative (Onsite)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1505\",\"source\":\"Talkpush\",\"id\":134,\"_score\":1},{\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:55.869+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - ByteDance - 980009378\",\"reference_id\":\"980009378\",\"custom_reference_id\":\"980009378\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4f356d603062103eaaa08c0774dc0000\",\"descriptor\":\"W100O3 ByteDance CS - 980009378\",\"reference_id\":\"W100O3\",\"custom_reference_id\":\"W100O3\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roberto.herbert@concentrix.com\"},\"first_name\":\"Roberto Herbert Alonso (102192121)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715832\",\"wid\":\"3ca17bac56fa10214930a68c50250000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16471\",\"source\":\"Talkpush\",\"id\":1131,\"_score\":1},{\"campaign_title\":\"Associate, WFM Real Time Management R1718375\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management (Aspiring to be 100%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate , Real Time Management is responsible for managing the intraday performance of one program or line of business within a\\nCall Center environment. This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. 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Then an Automotive Buy Back Lead position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.<\/li>\\n<li>Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications.<\/li>\\n<li>Identify discrepancies, document findings, and work with relevant departments to resolve issues.<\/li>\\n<li>Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics.<\/li>\\n<li>Prepare comprehensive audit reports with actionable insights and recommendations for process improvements.<\/li>\\n<li>Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners.<\/li>\\n<li>Stay updated with industry regulations and standards to ensure ongoing compliance.<\/li>\\n<li>Accesses and updates secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times.<\/li>\\n<li>Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.<\/li>\\n<li>Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines.<\/li>\\n<li>Demonstrate a keen understanding of the following processes:\\n<ul>\\n<li>Interpreting Guest finance contracts<\/li>\\n<li>Interpreting State Lemon Law guidelines<\/li>\\n<\/ul>\\n<\/li>\\n<li>Understands the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include:&nbsp;<\/p>\\n<ul>\\n<li>Minimum 4 Years of experience in Automotive Claims Adjustor with experiance in Lemon Law and Buyback practices<\/li>\\n<li>Experience working with Automotive Dealerships is an asset<\/li>\\n<li>Luxury Automotive\/White Glove administration experience will be a significant asset<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook<\/li>\\n<li>Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li>\\n<li>Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $33.00-$41.25\/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u200b<strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1718685\",\"location\":\"Fountain Valley, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.115-05:00\",\"created_at\":\"2026-03-31T08:48:22.051-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fountain Valley\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92708\",\"primary_location\":{\"id\":\"US-FOU-CLIEN-01\",\"wid\":\"44701f84f8281004e54ded8f40cc0000\",\"descriptor\":\"USA Fountain Valley - Hyundai HQ:10550 Talbert Avenue\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0632\",\"wid\":\"f9af6d726098016af9ce05fd4f06b7e2\",\"descriptor\":\"Sr. Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367438\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\/apply\",\"job_requisition_id\":\"R1718685\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc01858756bc8d0e1ae24d\",\"address\":\"clayton.dodge@concentrix.com\"},\"last_name\":\"Dodge\",\"first_name\":\"Clayton\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718685\",\"wid\":\"71e4607c1d321020f248fa9d73900000\",\"descriptor\":\"R1718685 Automotive Buy Back Lead (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1503\",\"source\":\"Talkpush\",\"id\":135,\"_score\":1},{\"campaign_title\":\"GTM - Primark Belfast - Czech Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Czech Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"1197849309\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-02T23:59:10.833Z\",\"created_at\":\"2026-03-31T11:33:21.957Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz\/apply?\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2163\",\"source\":\"Talkpush\",\"id\":453,\"_score\":1},{\"campaign_title\":\"GTM - Primark Belfast - Slovenian Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Slovenian Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Provide and helpful information to others across the organisation and encourage the open expression of diverse ideas and opinions<\/p><\/li><li><p>Design and deliver induction and refresher team to the STAR Compliance Team.<\/p><\/li><li><p>Engage in SOP review and maintenance<\/p><\/li><li><p>Any other additional duties as may be required<\/p><\/li><\/ul><p><\/p><p><i><b>What you&#39;ll bring to the role<\/b><\/i><\/p><ul><li><p><span>Hebrew C1 and English C1<\/span><\/p><\/li><li><p>Experience with AML, CTF, KYC<\/p><\/li><li><p>Substantive knowledge of applicable compliance issues and requirements<\/p><\/li><li><p>Experience with payments products, services, and operations<\/p><\/li><li><p>Support with the detection of non-obvious patterns and design solutions for complex issues directly affecting the customer experience<\/p><\/li><li><p>Sharing of knowledge in a global team environment<\/p><\/li><li><p>Program Management experience<\/p><\/li><li><p>1&#43; years of experience either overseeing or directly contributing to operational compliance programs<\/p><\/li><\/ul><p><\/p><p><i><b>Working Model:<\/b><\/i><\/p><ul><li><p>Location: On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p>Schedule: Monday to Friday, 09:00 AM - 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Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p>As part of the Core Engineering Services team, we are seeking an experienced <b>Sr Integrations Engineer<\/b> to join our team and drive the design, development, and maintenance of robust integration solutions across our distributed systems landscape.<\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718401\",\"location\":\"Mexico 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and maintaining SSIS jobs\/packages.<\/p><\/li><li><p>Platform Support<\/p><\/li><li><p>Troubleshooting and root cause analysis of issues with existing applications and production transaction processing<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p>Minimum Qualifications<\/p><ul><li><p>3&#43; years of combined, hands-on experience with software development in one or more the following areas: o \u00a0\u00a0\u00a0\u00a0\u00a0 SnapLogic integration platform experience o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Real-Time Middleware tools (BizTalk, MuleSoft, Boomi, etc.) o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 SSIS or other batch based ETL development<\/p><\/li><li><p>Experience with RDBMS, Microsoft SQL Server\/Oracle<\/p><\/li><li><p>Familiarity with XML, XSL, XPath, XSD<\/p><\/li><li><p>Familiarity with C#\/.Net<\/p><\/li><li><p>Familiarity with PowerShell<\/p><\/li><li><p>Production support experience along with strong debugging 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SnapLogic<\/p><\/li><li><p>Experience with Microsoft SQL Server Integration Services (SSIS)<\/p><\/li><li><p>Experience developing enterprise integration solutions leveraging messaging and enterprise services \u00a0<\/p><\/li><li><p>Experience in the snow sports or hospitality industry<\/p><\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16408\",\"source\":\"Talkpush\",\"id\":1136,\"_score\":1},{\"campaign_title\":\"Sr. Data Engineer, Global Analytic (TCF) R1718397\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Engineer\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b>Data Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>As part of the Core Engineering Services team, we are seeking a <b>Data Engineer<\/b> to support the design, development, and maintenance of scalable data pipelines and cloud-based data solutions. We are looking for a hands-on specialist focused on building, optimizing, and supporting data workflows within our <b>Azure and Databricks<\/b> environment.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Data Pipeline Engineering &amp; Orchestration<\/b><\/p><ul><li><b>Pipeline Development: <\/b>Build and maintain robust data pipelines for ingesting, transforming, and loading data into the Azure data lake.<\/li><li><b>Workflow Management: <\/b>Develop and support orchestration and workflow monitoring solutions to ensure reliable data delivery.<\/li><li><b>Performance Tuning: <\/b>Write and optimize complex SQL queries; improve data performance via advanced query tuning and indexing.<\/li><\/ul><p><b>2. Backend &amp; API Integration<\/b><\/p><ul><li><b>API Development: <\/b>Develop backend data APIs and support API management configurations for seamless data exchange.<\/li><li><b>External Integration: <\/b>Integrate with external systems and REST APIs to facilitate diverse data flows.<\/li><li><b>Streaming &amp; Events: <\/b>Manage the ingestion of streaming or event-based data (e.g., Event Hubs) into the ecosystem.<\/li><\/ul><p><b>3. Infrastructure, DevOps &amp; Quality<\/b><\/p><ul><li><b>Infrastructure as Code: <\/b>Implement and maintain Azure resources using Terraform and YAML-based configurations.<\/li><li><b>CI\/CD &amp; Versioning: <\/b>Contribute to CI\/CD pipelines using Azure DevOps and maintain strict version control, logging, and monitoring.<\/li><li><b>Data Governance: <\/b>Support rigorous data quality checks, validation processes, and adhere to engineering best practices through code reviews.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><b>Education: <\/b>Bachelor\u2019s degree in Computer Science, Information Systems, or a related field.<\/li><li><b>Experience: 3<\/b>&#43; years of hands-on experience in data engineering roles.<\/li><li><b>Language: <\/b>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery: <\/b>Proficiency in Python (processing scripts\/utilities) and SQL (transformation\/analysis).<\/li><li><b>Cloud Ecosystem: <\/b>Practical experience with Azure and Databricks; familiarity with Lakehouse architectures.<\/li><li><b>Data Modeling: <\/b>Strong understanding of relational data models (Star\/Snowflake, Kimball) and ETL\/ELT concepts.<\/li><li><b>Big Data Tools: <\/b>Experience working with Spark or similar big data technologies.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Technical Problem-Solver: <\/b>Strong troubleshooting skills related to pipelines, jobs, and cloud components.<\/li><li><b>Collaborative Engineer: <\/b>Experience working in Agile environments (Jira\/GitHub), partnering with technical teams to translate requirements into solutions.<\/li><li><b>Self-Directed: <\/b>Ability to work independently with minimal oversight, meeting deadlines across multiple simultaneous projects.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages: <\/b>Python, SQL<\/li><li><b>Platforms: <\/b>Azure, Databricks, Azure Data Lake<\/li><li><b>Orchestration\/DevOps:<\/b> Azure DevOps, Terraform, GitHub, YAML<\/li><li><b>Data\/Messaging: <\/b>Spark, Event Hubs, RESTful APIs<\/li><li><b>Architecture: <\/b>Lakehouse, Star\/Snowflake Schema<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718397\",\"location\":\"Mexico 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 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kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"2892444296\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T10:20:05.583+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"816\",\"source\":\"Talkpush\",\"id\":1888,\"_score\":1},{\"campaign_title\":\"ACI\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk e Assistenza Clienti - Soccorso Stradale\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Hai voglia di metterti in gioco in un ambiente dinamico e stimolante?<\/strong><\/p>\\n<p>Se cerchi un&rsquo;opportunit&agrave; concreta per crescere, imparare e fare la differenza nel mondo dell&rsquo;<strong>Assistenza Clienti<\/strong>, questa posizione &egrave; fatta per te!<\/p>\\n<p>Siamo alla ricerca di persone energiche, curiose e orientate al problem solving, pronte a entrare in un team che lavora ogni giorno per offrire supporto di qualit&agrave;.<\/p>\\n<p>Anche se non l'hai mai fatto non preoccuparti,&nbsp;<strong>ci sar&agrave; una formazione iniziale!<\/strong><\/p>\\n<p><strong>Cosa farai concretamente:<\/strong><\/p>\\n<ul>\\n<li>Gestirai richieste e segnalazioni dei clienti tramite&nbsp;<strong>canali back-office<\/strong>&nbsp;e&nbsp;<strong>chiamate inbound<\/strong>.<\/li>\\n<li>Ti occuperai della&nbsp;gestione operativa delle prestazioni di assistenza, garantendo un servizio rapido ed efficace.<\/li>\\n<li>Utilizzerai strumenti digitali per fornire supporto in ambito&nbsp;mobilit&agrave; (es. invio carro attrezzi).<\/li>\\n<\/ul>\\n<p><strong>Chi cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone con passione per il cliente, spirito collaborativo e voglia di imparare.<\/li>\\n<li>Diploma di scuola superiore (minimo richiesto).<\/li>\\n<li>Buona conoscenza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su&nbsp;<strong>turni H24<\/strong>, 5 giorni su 7 (il servizio &egrave; attivo tutto l&rsquo;anno). Nel caso abbia turno di notte si lavorer&agrave; da casa.<\/li>\\n<li>Possibilit&agrave; di raggiungere autonomamente la sede di lavoro:&nbsp;<strong>Pescara, Via Conte Di Ruvo 74<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Contratto 2 liv.&nbsp; <strong>CCNL Telecomunicazioni, di 4 mesi iniziali<\/strong>.<\/li>\\n<li>Impegno&nbsp;<strong>part-time 30h<\/strong>, con possibilit&agrave; di ore supplementari.<\/li>\\n<li>Un ambiente inclusivo, dove il tuo contributo conta davvero.<\/li>\\n<li>Accesso illimitato a Linkedin Learning<\/li>\\n<li>Accesso alla piattaforma di scontistiche<\/li>\\n<li><strong>Formazione iniziale<\/strong><\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"245949376\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T01:59:11.332+02:00\",\"created_at\":\"2026-03-31T09:24:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"130\",\"source\":\"Talkpush\",\"id\":1799,\"_score\":1},{\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l).<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki.<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek.<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog.<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong> biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak.<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"811871923\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:58:44.038+02:00\",\"created_at\":\"2026-03-31T08:37:20.712+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"815\",\"source\":\"Talkpush\",\"id\":1889,\"_score\":1},{\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer Kundenberater (m\/w\/d)&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\"><strong>100% Homeoffice<\/strong><\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1147479386\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-10T01:59:13.057+02:00\",\"created_at\":\"2026-03-31T08:24:10.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"814\",\"source\":\"Talkpush\",\"id\":1890,\"_score\":1},{\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz most P\u00e9csre!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>&Uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tork&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | P&eacute;cs &ndash; hibrid-modell megoldhat&oacute; | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Szeretettel &uuml;dv&ouml;zl&uuml;nk! 3 h&oacute;nap munkaviszony ut&aacute;n&nbsp;<strong>egyszeri, brutt&oacute; 190 000 Ft-os b&oacute;nuszt<\/strong> kapsz!<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtu&aacute;lis asszisztens&uuml;nk, Dot a WhatsAppon a&nbsp;<span class=\\\"hidden-contact\\\">Kapcsolat a munkaad&oacute;val<\/span>-os sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3541241988\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:21:19.744+02:00\",\"created_at\":\"2026-03-31T08:05:08.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"813\",\"source\":\"Talkpush\",\"id\":1891,\"_score\":1},{\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3807724650\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:25:01.030+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"455\",\"source\":\"Talkpush\",\"id\":230,\"_score\":1},{\"campaign_title\":\"R1718748 Automotive Customer Service Representative\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Representative\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":\"MI\",\"country\":\"United States of America\",\"short_description\":\"The Automotive Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Automotive Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive inbound calls and\/or requests from dealerships, regions, clients and other external contacts<\/li>\\n<li>Respond to customer concerns via email and phone using professionalism, problem solving skills and exemplary customer service second to none!&nbsp;<\/li>\\n<li>Access and update secured or sensitive data in internal and external databases<\/li>\\n<li>Maintains professional relationships with customers and business partners (both internal and external)<\/li>\\n<li>Processes, approves or denies claims in accordance with OEM program guidelines<\/li>\\n<li>Ability to keep all Personally Identifiable Information (PII) secured at all times<\/li>\\n<li>Tracks the status of claim documentation received and processed<\/li>\\n<li>Provides information, data, and direction as required<\/li>\\n<li>Requires an understanding of the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Escalates appropriate problems to Team Lead\/ Sr. Team Lead.<\/li>\\n<li>Performs follow-up on existing claims and closes claim as appropriate<\/li>\\n<li>Performs tasks as requested by TL.<\/li>\\n<li>Able to navigate computer programs through multiple screens.<\/li>\\n<li>Understands and applies policies and procedures associated within the department<\/li>\\n<li>Required to meet specific performance standards<\/li>\\n<li>May perform some outbound follow up as required<\/li>\\n<li>Reads and researches relevant materials and resources to stay current with program knowledge<\/li>\\n<li>Able to complete detailed report proofing in a timely manner<\/li>\\n<li>Performs general administrative duties of the department<\/li>\\n<li>This position requires strict adherence to the company tardiness and absenteeism policy<\/li>\\n<li>This position is required to maintain a high level of confidentiality in all duties<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p>\\n<ul>\\n<li><strong>Must be located near the Farmington Hills, MI site<\/strong><\/li>\\n<li>Minimum 3 Year experience in customer relations. Experience working with Automotive\/Dealerships is preferred<\/li>\\n<li>Intermediate in Microsoft Office specifically including Word, Excel, Outlook<\/li>\\n<li>Problem-solving skills, detail oriented, ability to work independently and under pressure. Must be self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel and Outlook.<\/li>\\n<li>Strong analytical and problem-solving skills to review and trouble shoot data, reporting and incentive claim processing and payment history.&nbsp;<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possesses strong customer service and communication (written and verbal) skills.<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure.&nbsp; Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1718748\",\"location\":\"Farmington Hills, MI\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.101-05:00\",\"created_at\":\"2026-03-30T16:37:20.304-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\/apply\",\"job_requisition_id\":\"R1718748\"}],\"organizations\":[{\"wid\":\"df2f068c35b10116bf8b361250103df2\",\"descriptor\":\"W0Z9F7 Automotive Remarketing Service\",\"reference_id\":\"W0Z9F7\",\"custom_reference_id\":\"W0Z9F7\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801581935567f3f063dd2\",\"descriptor\":\"3134 - Ford - 12620\",\"reference_id\":\"12620\",\"custom_reference_id\":\"12620\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kyle.burton@concentrix.com\"},\"first_name\":\"Kyle Burton (123737)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718748\",\"wid\":\"3ca17bac56fa1020fde401946f190000\",\"descriptor\":\"Automotive Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1502\",\"source\":\"Talkpush\",\"id\":136,\"_score\":1},{\"campaign_title\":\"R1717475 Insurance Agent Licensed Personal Lines, Property and Casualty Bilingual Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish\/English) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C, Spanish\/English) - Remote works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1717475\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.086-05:00\",\"created_at\":\"2026-03-30T15:40:40.717-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\/apply\",\"job_requisition_id\":\"R1717475\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717475\",\"wid\":\"8df85f95811d101f7e824966dcfb0000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1501\",\"source\":\"Talkpush\",\"id\":137,\"_score\":1},{\"campaign_title\":\"R1714885 Insurance Agent (Licensed Personal Lines, Property and Casualty) - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Insurance Agent (Licensed Personal Lines, P&amp;C) (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. 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Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Spanish\/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Spanish\/English Bilingual Licensed Insurance Sales Agent,&nbsp;you&rsquo;ll&nbsp;join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,&nbsp;we&rsquo;re&nbsp;looking for more talented&nbsp;game-changers&nbsp;to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Spanish\/English Bilingual Licensed Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo;&nbsp;That&rsquo;s&nbsp;why we significantly invest in our&nbsp;game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And&nbsp;we&rsquo;ll&nbsp;invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $19-$20&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/p>\\n<\/li>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715767\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.056-05:00\",\"created_at\":\"2026-03-30T15:03:34.239-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\/apply\",\"job_requisition_id\":\"R1715767\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715767\",\"wid\":\"b766ea11f892101d4a3ebe7c3ffe0000\",\"descriptor\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1498\",\"source\":\"Talkpush\",\"id\":139,\"_score\":1},{\"campaign_title\":\"R1715762 Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Licensed Insurance Sales Agent, P&C (Remote)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Licensed Insurance- Sales Agent, &nbsp;P&amp;C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Licensed Property &amp; Casualty Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $18&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1715762\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T18:59:09.040-05:00\",\"created_at\":\"2026-03-30T14:41:01.543-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\/apply\",\"job_requisition_id\":\"R1715762\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715762\",\"wid\":\"5c6dcf8b448d101d494d055a42970000\",\"descriptor\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1497\",\"source\":\"Talkpush\",\"id\":140,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Marketing Solutions R1717197\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Coordinator\",\"street\":\"USA WI Work-at-Home\",\"address\":\"USA WI Work-at-Home\",\"city\":\"USA\",\"state\":\"Wisconsin\",\"postal_code\":\"53701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Senior Account Coordinator is the subject matter expert for assigned accounts and manages auxiliary programs, program-related deliverables and special projects assigned by Account Executives and\/or management team. Responsible for executing, coordinating, researching and tracking project activities from concept to completion.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><div><ul><li><span>Delegate tasks across internal teams (Creative, IT, Account Coordinators) and external vendors while maintaining scope, timelines, and quality expectations. <\/span><\/li><li><span>Act as the subject matter expert for assigned accounts, supporting internal teams and clients through documentation, fiscal tracking, communication, and consistent weekly client\/internal meetings. <\/span><\/li><li><span>Manage and coordinate end\u2011to\u2011end program and project execution\u2014including planning, analysis, delivery, and production support\u2014across diverse and frequently changing initiatives.<\/span><\/li><li><span>Develop and deliver project specifications such as quotes, design\/strategy documents, seasonal project requirements, and production needs, often balancing a high volume of quote documentation.<\/span><\/li><li><span>Pull, analyze, interpret, and package data from IT reporting tools to create meaningful insights for clients and internal marketing\/consultant teams. <\/span><\/li><li><span>Lead and participate in recurring internal meetings to align on program updates, troubleshoot issues, and ensure all cross\u2011functional teams remain informed and connected. <\/span><\/li><li><span>Independently problem\u2011solve, gather and route information appropriately, and ensure accuracy in project schedules, approvals, and deliverables. <\/span><\/li><li><span>Track KPIs, budgets, and costs to maintain margins, assess program performance, and recommend adjustments when needed. <\/span><\/li><li><span>Identify process gaps, update program documentation, and contribute to continuous improvement of workflows and procedures. <\/span><\/li><li><span>Communicate clearly with clients and internal stakeholders\u2014leading calls\/meetings, documenting action items, and supporting Account Executives and Solutions teams.<\/span><\/li><\/ul><p><\/p><p><span><b>Candidate Profile<\/b>: <\/span><\/p><ul><li><b><span>Bachelor\u2019s degree<\/span><\/b><span>\u00a0in Marketing, Business, Communications, or a related field<\/span><\/li><li><b><span>2\u20133 years of experience<\/span><\/b><span>\u00a0in account management, project coordination, or project management within a fast\u2011paced, client\u2011support or operations environment.<\/span><\/li><li><b><span>Quick learner<\/span><\/b><span>\u00a0with the ability to adapt to changing priorities, programs, and client requirements.<\/span><\/li><li><span>Demonstrated ability to<span>\u00a0<\/span><b>work independently<\/b>, manage multiple tasks, and take ownership of assigned workstreams.<\/span><\/li><li><span>Strong problem\u2011solving skills with the ability to<span>\u00a0<\/span><b>define issues, evaluate options, and propose effective solutions<\/b>.<\/span><\/li><li><span>Experience acting as an<span>\u00a0<\/span><b>internal team support resource<\/b>\u2014coordinating deliverables, supporting Account Executives, and assisting with ongoing operational tasks.<\/span><\/li><li><span>Capable of managing<span>\u00a0<\/span><b>specific reporting tasks<\/b>, including gathering data from IT, analyzing information, and creating useful summaries and one\u2011page insights for internal teams and clients.<\/span><\/li><li><span>Proficient with<span>\u00a0<\/span><b>Microsoft Office tools<\/b>, especially Excel; comfortable working in<span>\u00a0<\/span><b>Salesforce<\/b>, with exposure to Adobe products considered an asset.<\/span><\/li><li><span>Strong communication, organization, and meeting\u2011support skills\u2014able to attend, digest, and translate client meeting discussions into actionable next steps.<\/span><\/li><\/ul><p><\/p><p>The base salary range for this position is $54,000 - $65,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 15, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><\/div>\",\"ats_external_id\":\"R1717197\",\"location\":\"USA, Wisconsin\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:17:41.427+08:00\",\"created_at\":\"2026-03-31T02:04:27.357+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Wisconsin\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"53701\",\"primary_location\":{\"id\":\"US-WAH-WISCO-00\",\"wid\":\"b67da9176e3d1062f9def39afb93be4b\",\"descriptor\":\"USA WI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2347\",\"descriptor\":\"Sr. Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366807\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Account-Coordinator_R1717197\/apply\",\"job_requisition_id\":\"R1717197\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801db0504ab1d3c06eac0\",\"descriptor\":\"COGS (REGION) PMG PMO (DIRECT)\",\"reference_id\":\"MMSPMO-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.sager@concentrix.com\"},\"first_name\":\"Danielle Trepasso (295687)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1717197\",\"wid\":\"45309a8bc6491020f72ac4e362a20000\",\"descriptor\":\"Senior Account Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16387\",\"source\":\"Talkpush\",\"id\":1139,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1718411\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<br \/>\u2022\u00a0\u00a0 \u00a0Design, Deploy, Review and Assess the health of the infrastructure<br \/>\u2022\u00a0\u00a0 \u00a0Upgrade and maintain deployments<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshoot issues with infrastructure and agents<br \/>\u2022\u00a0\u00a0 \u00a0Tune and optimize for performance<br \/>\u2022\u00a0\u00a0 \u00a0Assist with reporting and visualizations<br \/>\u2022\u00a0\u00a0 \u00a0Implement new management packs<br \/>\u2022\u00a0\u00a0 \u00a0Assist in the development of custom management packs<br \/>\u2022\u00a0\u00a0 \u00a0Provide training in all areas of Azure Monitor to ensure customer goals are met<\/p><p><br \/>Ideal candidate experience:<br \/>- 15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<br \/>- Ability to present to multiple levels of customer leadership.<br \/>- Ability to act as a consultant and architect for multiple customers.<br \/>- Broad knowledge across multiple monitoring scenarios:<br \/>\u00b7\u00a0\u00a0 \u00a0Windows and Linux Operating Systems<br \/>\u00b7\u00a0\u00a0 \u00a0Azure Monitor<br \/>\u00b7\u00a0\u00a0 \u00a0KQL Kusto Query language advanced level<br \/>\u00b7\u00a0\u00a0 \u00a0URL, Network monitoring<br \/>\u00b7\u00a0\u00a0 \u00a0Connecting to ITSM systems<br \/>\u00b7\u00a0\u00a0 \u00a0Dashboards, Reporting, and Visualizations<br \/>\u00b7\u00a0\u00a0 \u00a0PowerShell scripting<br \/>- Deep level knowledge in at least 3 of the above categories<\/p><p>- Advanced level of Dutch and English<\/p><p>\u2003<br \/>Technical Skills Requirements: \u00a0Azure Monitor:<br \/>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<br \/>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)\u00a0<br \/>Strong knowledge of:\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Log Analytics workspaces<br \/>\u2022\u00a0\u00a0 \u00a0Azure Monitor Metrics<br \/>\u2022\u00a0\u00a0 \u00a0Diagnostic settings<br \/>\u2022\u00a0\u00a0 \u00a0Resource level vs platform level telemetry<br \/>- Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third party tools.<\/p><p><\/p><p>Additionally, be able to ;<br \/>\u2022\u00a0\u00a0 \u00a0Write complex KQL queries across multiple tables<br \/>\u2022\u00a0\u00a0 \u00a0Use:\u00a0<br \/>o\u00a0\u00a0 \u00a0parse, extend, mv-expand<br \/>o\u00a0\u00a0 \u00a0joins, time series, summarize patterns<br \/>o\u00a0\u00a0 \u00a0performance optimized queries<br \/>\u2022\u00a0\u00a0 \u00a0Build:\u00a0<br \/>o\u00a0\u00a0 \u00a0reusable queries<br \/>o\u00a0\u00a0 \u00a0functions<br \/>o\u00a0\u00a0 \u00a0summary rules for cost &amp; performance optimization<br \/>\u2022\u00a0\u00a0 \u00a0Debug slow or expensive queries<\/p><p><b>Tools<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<br \/>Report Development<br \/>Network Monitoring<br \/>URL Monitoring<br \/>Related Skills:<br \/>\u2022\u00a0\u00a0 \u00a0System Center Orchestrator<br \/>\u2022\u00a0\u00a0 \u00a0System Center Data Protection Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Virtual Machine Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Service Manager<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1718411\",\"location\":\"NLD, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><\/div><div>The AVD \/ W365 Customer Engineer will work directly with customers, as a consultant and technical advisor to:<br \/>\u00a0<\/div><div><b>Architectural Design &amp; Strategy<\/b><\/div><ul><li><b>Design for Resilience:<\/b><span>\u00a0<\/span>Lead architectural design sessions to build scalable, secure, and resilient virtual desktop solutions with strong focus on BCDR strategies for mission-critical environments.<\/li><li><b>Modernization:<\/b>\u00a0Guide customers from legacy on-premises VDI (Citrix\/VMware) to cloud-native solutions like AVD and Windows 365.<\/li><li><b>Trusted Advisor:<\/b>\u00a0Act as the primary technical point of contact for customer IT executives and architects, bridging the gap between business goals and technical implementation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Technical Implementation &amp; Engineering<\/b><\/div><ul><li><b>Image &amp; Profile Management:<\/b>\u00a0Design and implement automated image creation solutions (i.e. Azure Image Builder) and robust profile management strategies using FSLogix containers.<\/li><li><b>Endpoint Management:<\/b><span>\u00a0<\/span>Drive the integration of Microsoft Intune for managing physical and virtual endpoints.<\/li><li><b>Application Strategy:<\/b><span>\u00a0<\/span>Advise on application delivery and packaging, specifically modern formats like MSIX and App Attach to decouple applications from base images.<\/li><li><b>Automation:<\/b>\u00a0Utilize PowerShell, Azure CLI, ARM or Biceps to automate deployment, scaling, and monitoring tasks, reducing manual operational overhead.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Operational Excellence &amp; Troubleshooting<\/b><\/div><ul><li><b>Deep Dive Troubleshooting:<\/b>\u00a0Apply a methodical, analytical approach to resolve complex performance issues (latency, login times, resource contention) in large-scale environments.<\/li><li><b>Monitoring:<\/b>\u00a0Implement Azure Monitor and Log Analytics to provide proactive insights into host pool health and user experience.<\/li><\/ul><div><\/div><div><\/div><div><b>Ideal candidate experience:<\/b><\/div><div>Minimum of 5 years working as a depth expert and technology owner or consultant for AVD \/ W365.<br \/>Minimum of 10-15 years of experience of working with Windows Client Environments, ideally also Azure environments<\/div><div><\/div><div><b>Required Hard Skills<\/b><\/div><ul><li><b>Core Virtualization:<\/b><span>\u00a0<\/span>Deep, hands-on expertise in Azure Virtual Desktop and\/or Windows 365. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>iX is a key part of our growth portfolio. This is an opportunity to lead and build a global marketing function for a high-priority AI product set, while gaining exposure to enterprise scale and complexity.<\/p><p>We are not looking for a caretaker. We are looking for a builder and leader with a scale-up mindset.<\/p><p>You will act as a true business partner to the Global Product Organisation, shaping positioning, launches and commercial strategy from the inside. You will fight for every user, every subscription and every dollar of revenue.<\/p><p>You operate with urgency, ownership and clarity. You know when to leverage the strength of a global marketing organisation and when to move fast and get things done yourself.<\/p><p>The mandate is clear: Build momentum. Drive adoption. Win market share.<\/p><p>This is a global role, working across regions, functions and partners, with responsibility for setting direction, leading others and raising the bar for how product marketing is done.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Strategic Business Partner to Product<\/b><\/p><ul><li>Partner closely with the Global Product Organisation to shape positioning, messaging and go-to-market strategy.<\/li><li>Translate complex AI capabilities into clear, differentiated and commercially compelling value propositions.<\/li><li>Influence roadmap discussions with market insight, customer feedback and competitive intelligence.<\/li><\/ul><ul><li>Ensure launches are commercially sharp, competitive and execution-ready across all regions.<\/li><\/ul><p><\/p><p><b>Own the End-to-End Marketing Strategy<\/b><\/p><ul><li>Define and execute the global marketing strategy for iX AI products across awareness, acquisition and retention.<\/li><li>Identify priority segments, use cases and commercial opportunities with precision.<\/li><li>Build positioning that clearly differentiates iX in competitive and fast-moving AI markets.<\/li><li>Establish a clear point of view on trust, responsible AI, data privacy and governance as part of the iX narrative.<\/li><\/ul><p><b>Drive Growth, Adoption and Revenue<\/b><\/p><ul><li>Develop demand generation initiatives that drive user acquisition, activation and subscription growth.<\/li><li>Optimise the full funnel from awareness through conversion, usage and retention.<\/li><li>Test, iterate and refine messaging, channels and offers based on performance data.<\/li><li>Track impact rigorously and tie marketing activity directly to revenue and product usage outcomes.<\/li><\/ul><p><\/p><p><b>Lead and Build Capability<\/b><\/p><ul><li>Act as a leader of others, setting direction, expectations and a strong bias for action.<\/li><li>Build and scale the right mix of skills across product marketing, growth, PLG and enablement over time.<\/li><li>Attract, develop and inspire high-performing talent with a builder mentality.<\/li><li>Create clarity and momentum in an environment where speed and prioritisation matter.<\/li><\/ul><p><b>Product-Led Growth and Community<\/b><\/p><ul><li>Strengthen product-led growth (PLG) motions, including activation, adoption and expansion.<\/li><li>Help build and scale user communities, advocacy and feedback loops that accelerate learning and growth.<\/li><li>Partner with Product and Engineering to improve onboarding, usage and self-serve experiences.<\/li><\/ul><p><\/p><p><b>Partner and Ecosystem Marketing<\/b><\/p><ul><li>Develop and execute partner and ecosystem marketing strategies, including co-marketing with platforms such as Microsoft, AWS and other strategic partners.<\/li><li>Leverage partnerships to accelerate credibility, reach and adoption in the AI market.<\/li><li>Work closely with alliances and sales teams to turn ecosystem relationships into growth engines.<\/li><\/ul><p><\/p><p><b>Operate as a Full-Stack, High-Ownership Marketer<\/b><\/p><ul><li>Lead or directly execute across product marketing, launches, digital campaigns and sales enablement.<\/li><li>Know when to leverage central marketing expertise such as brand, content, creative and performance.<\/li><li>Know when speed matters more than process and take ownership to deliver.<\/li><li>Balance strategic clarity with hands-on execution.<\/li><\/ul><p><\/p><p><b>Compete Relentlessly<\/b><\/p><ul><li>Develop clear competitive positioning, narratives and battlecards.<\/li><li>Ensure iX shows up with confidence and clarity against established and emerging AI players.<\/li><li>Drive bold messaging that reflects a challenger mindset.<\/li><\/ul><p><\/p><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in product adoption and subscription revenue.<\/li><li>Improved activation, conversion and retention across the funnel.<\/li><li>Clear differentiation and leadership in trust, AI credibility and positioning.<\/li><li>Successful, high-impact global product launches.<\/li><li>Marketing contribution directly linked to revenue and usage outcomes.<\/li><li>Strong, effective collaboration between Product, Marketing, Sales and Partners.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li>Proven experience in a start-up or scale-up AI, SaaS or technology environment.<\/li><li>Strong track record driving user acquisition, adoption and subscription growth.<\/li><li>Deep expertise in product marketing, positioning, competitive strategy and demand generation.<\/li><li>Experience acting as a close commercial partner to Product teams.<\/li><li>Demonstrated ability to lead others, set direction and scale capability.<\/li><li>Comfortable operating in ambiguity and building structure, momentum and clarity from the ground up.<\/li><li>Commercial mindset with strong analytical capability and ownership of results.<\/li><li>Willingness to execute directly and operate hands-on when required.<\/li><\/ul><p><b>Highly Desirable<\/b><\/p><ul><li>Direct experience marketing AI or machine-learning-driven products.<\/li><li>Strong AI fluency, including the ability to speak credibly about trust, responsible AI, data privacy and governance.<\/li><li>Experience with product-led growth (PLG) motions and community-driven adoption.<\/li><li>Experience building or scaling partner and ecosystem marketing programmes.<\/li><li>Experience competing against well-funded or category-leading technology players.<\/li><li>Exposure to subscription, usage-based or hybrid pricing models.<\/li><\/ul><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Challenger, builder and growth-oriented mindset.<\/li><li>Commercially disciplined and performance-driven.<\/li><li>High ownership with a strong bias toward action.<\/li><li>Credible leader who can influence across product, sales and partners.<\/li><li>Comfortable navigating enterprise complexity while operating at scale-up speed.<\/li><\/ul><ul><li>Resilient, competitive and outcome-focused.<\/li><li><\/li><\/ul><p><b>Working Model &amp; Travel<\/b><\/p><ul><li>Global remit, working closely with Product, Sales, Partners and central Marketing.<\/li><li>High autonomy with clear accountability for growth and revenue outcomes.<\/li><li>Travel as required to support launches, partners and customer engagement.<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Ireland\",\"short_description\":\"We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.\\nSocial is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.\\nThis role exists to make sure we show up with confidence, clarity, and impact.\\nYou will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.\\nThe mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.\\n________________________________________\\nKey Responsibilities\\nLead Global Social Media Strategy\\n\u2022\\tDefine and deliver a global social media strategy across corporate, regional, local and executive channels.\\n\u2022\\tTranslate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.\\n\u2022\\tEstablish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.\\n\u2022\\tSet standards for how Concentrix shows up with confidence, credibility, human, and distinctive.\\nBuild Influence at Scale\\n\u2022\\tLead executive and ambassador social programs that build authentic visibility and thought leadership.\\n\u2022\\tPartner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.\\n\u2022\\tEnsure social content strengthens brand credibility with buyers, partners, and talent.\\nDrive Performance and Insight\\n\u2022\\tOwn social listening, insights, and performance reporting across the global ecosystem.\\n\u2022\\tMove beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.\\n\u2022\\tUse insight to continuously refine strategy, content formats, and channel focus.\\nCreate a Scalable Global Operating Model\\n\u2022\\tEvolve governance, playbooks, and operating systems that enable speed without sacrificing quality.\\n\u2022\\tAlign more than 200 global handles under a shared strategic framework.\\n\u2022\\tCollaborate with regional teams to balance global consistency with local relevance.\\nPush Creative and Cultural Relevance\\n\u2022\\tMonitor emerging platforms, formats, and cultural trends, and act early.\\n\u2022\\tEncourage experimentation, innovation, and smart risk-taking.\\n\u2022\\tEnsure social content reflects a challenger mindset and earns attention in crowded feeds.\\nBuild and Lead the Team\\n\u2022\\tBuild, lead, and develop a high-performing global social media team.\\n\u2022\\tPartner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.\\n\u2022\\tSet a high bar for originality, quality, and impact.\\n________________________________________\\nObjectives & Measures of Success\\n\u2022\\tConcentrix is recognized as one of the most distinctive and credible B2B  challenger brands on social.\\n\u2022\\tSocial content is shared, referenced, and discussed, not ignored.\\n\u2022\\tSenior leaders are visible, authentic, and influential online.\\n\u2022\\tGlobal social channels operate with clarity, confidence, and consistency.\\n\u2022\\tSocial activity demonstrably supports brand growth, reputation, and commercial outcomes.\\n\u2022\\tA scalable, future-ready global social media operating model is in place.\\n________________________________________\\nQualifications & Experience\\nEssential\\n\u2022\\tNative English speaker with exceptional editorial standards.\\nSignificant experience leading social media strategy within a global enterprise organization.\\n\u2022\\tStrong understanding of B2B technology, services, or intelligent solutions environments.\\n\u2022\\tProven track record of building and scaling complex, multi-market social ecosystems.\\n\u2022\\tExperience working closely with senior executives and influencing at leadership level.\\n\u2022\\tStrong analytical mindset with the ability to connect insight to action.\\n\u2022\\tComfortable operating in global, matrixed organization.\\n\u2022\\tDeep understanding of social formats, culture, pacing, and tone.\\nNice to Have\\n\u2022\\tExperience across both B2B and consumer or agency environments.\\n\u2022\\tExposure to executive thought leadership or ambassador programs at scale.\\n\u2022\\tExperience evolving governance models in large, decentralized organizations.\\n\u2022\\tInternational experience and strong cultural fluency.\\n________________________________________\\nCore Competencies & Leadership Capabilities\\n\u2022\\tStrategic and commercially grounded.\\n\u2022\\tCreatively ambitious with strong editorial judgement.\\n\u2022\\tConfident influencing senior stakeholders.\\n\u2022\\tDisciplined builder of systems and standards.\\n\u2022\\tCurious, culturally fluent, and trend aware.\\n\u2022\\tComfortable challenging conventional B2B approaches.\\n\u2022\\tHigh standards for quality, originality, and impact.\",\"long_description\":\"<p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.<br \/>Social is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.<br \/>This role exists to make sure we show up with confidence, clarity, and impact.<br \/>You will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.<br \/>The mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><br \/><b>Lead Global Social Media Strategy<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Define and deliver a global social media strategy across corporate, regional, local and executive channels.<br \/>\u2022\u00a0\u00a0 \u00a0Translate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.<br \/>\u2022\u00a0\u00a0 \u00a0Establish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.<br \/>\u2022\u00a0\u00a0 \u00a0Set standards for how Concentrix shows up with confidence, credibility, human, and distinctive.<br \/><b>Build Influence at Scale<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Lead executive and ambassador social programs that build authentic visibility and thought leadership.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content strengthens brand credibility with buyers, partners, and talent.<br \/><b>Drive Performance and Insight<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Own social listening, insights, and performance reporting across the global ecosystem.<br \/>\u2022\u00a0\u00a0 \u00a0Move beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0Use insight to continuously refine strategy, content formats, and channel focus.<br \/><b>Create a Scalable Global Operating Model<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Evolve governance, playbooks, and operating systems that enable speed without sacrificing quality.<br \/>\u2022\u00a0\u00a0 \u00a0Align more than 200 global handles under a shared strategic framework.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with regional teams to balance global consistency with local relevance.<br \/><b>Push Creative and Cultural Relevance<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Monitor emerging platforms, formats, and cultural trends, and act early.<br \/>\u2022\u00a0\u00a0 \u00a0Encourage experimentation, innovation, and smart risk-taking.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content reflects a challenger mindset and earns attention in crowded feeds.<br \/><b>Build and Lead the Team<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Build, lead, and develop a high-performing global social media team.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.<br \/>\u2022\u00a0\u00a0 \u00a0Set a high bar for originality, quality, and impact.<br \/><br \/><b>Objectives &amp; Measures of Success<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Concentrix is recognized as one of the most distinctive and credible B2B \u00a0challenger brands on social.<br \/>\u2022\u00a0\u00a0 \u00a0Social content is shared, referenced, and discussed, not ignored.<br \/>\u2022\u00a0\u00a0 \u00a0Senior leaders are visible, authentic, and influential online.<br \/>\u2022\u00a0\u00a0 \u00a0Global social channels operate with clarity, confidence, and consistency.<br \/>\u2022\u00a0\u00a0 \u00a0Social activity demonstrably supports brand growth, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0A scalable, future-ready global social media operating model is in place.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><br \/>Essential<br \/>\u2022\u00a0\u00a0 \u00a0Native English speaker with exceptional editorial standards.<br \/>Significant experience leading social media strategy within a global enterprise organization.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of B2B technology, services, or intelligent solutions environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven track record of building and scaling complex, multi-market social ecosystems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience working closely with senior executives and influencing at leadership level.<br \/>\u2022\u00a0\u00a0 \u00a0Strong analytical mindset with the ability to connect insight to action.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable operating in global, matrixed organization.<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding of social formats, culture, pacing, and tone.<\/p><p><br \/>Nice to Have<br \/>\u2022\u00a0\u00a0 \u00a0Experience across both B2B and consumer or agency environments.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to executive thought leadership or ambassador programs at scale.<br \/>\u2022\u00a0\u00a0 \u00a0Experience evolving governance models in large, decentralized organizations.<br \/>\u2022\u00a0\u00a0 \u00a0International experience and strong cultural fluency.<br \/><br \/>Core Competencies &amp; Leadership Capabilities<br \/>\u2022\u00a0\u00a0 \u00a0Strategic and commercially grounded.<br \/>\u2022\u00a0\u00a0 \u00a0Creatively ambitious with strong editorial judgement.<br \/>\u2022\u00a0\u00a0 \u00a0Confident influencing senior stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Disciplined builder of systems and standards.<br \/>\u2022\u00a0\u00a0 \u00a0Curious, culturally fluent, and trend aware.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable challenging conventional B2B approaches.<br \/>\u2022\u00a0\u00a0 \u00a0High standards for quality, originality, and impact.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716455\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T00:18:25.026+08:00\",\"created_at\":\"2026-03-31T00:04:59.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"job_requisition_id\":\"R1716455\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716455\",\"wid\":\"9439aa4c7b481020f1c2f915e3e60000\",\"descriptor\":\"Director, Social Media\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16371\",\"source\":\"Talkpush\",\"id\":1147,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1717515\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><ul><li>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/li><li>Ability to present to multiple levels of customer leadership.<\/li><li>Ability to act as a consultant and architect for multiple customers.<\/li><li>Broad knowledge across multiple monitoring scenarios:<\/li><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><b>Technical Skills Requirements: \u00a0<\/b><\/p><p>Azure Monitor:<\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/p><p>Strong knowledge of:<\/p><p>Log Analytics workspaces<br \/>Azure Monitor Metrics<br \/>Diagnostic settings<br \/>Resource\u2011level vs platform\u2011level telemetry<br \/>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/p><p>Additionally, be able to ;<\/p><p>Write complex KQL queries across multiple tables<br \/>Use:<br \/>parse, extend, mv-expand<br \/>joins, time series, summarize patterns<br \/>performance\u2011optimized queries<br \/>Build:<br \/>reusable queries<br \/>functions<br \/>summary rules for cost &amp; 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in Flemish and French<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. 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10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Are you an enthusiastic leader with a passion for coaching and developing teams? Concentrix is looking for a Collections Team Leader who is ready to make a difference and drive performance. If you are looking for an opportunity to grow in a dynamic environment, we want to hear from you! \\n\\nBased on site at our contact centre in Cape Town, Foreshore, you'll be working Monday to Friday from 10:00 to 19:00\\n\\nConcentrix is a global leader in customer experience solutions and technology, serving some of the world\u2019s best brands. We specialize in crafting engaging experiences and driving digital transformation to deliver exceptional results for our clients. With a presence in multiple countries, our diverse and talented team is dedicated to innovation, growth, and delivering high-quality services.\",\"long_description\":\"<h2><\/h2><div><p><b><span><span>\u00a0<\/span>Essential Functions\/Core Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Supervision &amp; Monitoring:<\/span><\/b><span><span><span>\u00a0<\/span>Oversee daily operations of a team of call center associates, ensuring compliance with organizational policies and legal requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Coaching &amp; Performance:<\/span><\/b><span><span><span>\u00a0<\/span>Provide effective coaching to direct reports regularly to meet performance metrics, conducting evaluations at least weekly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Performance Management:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Identify<\/span><span><span>\u00a0<\/span>performance issues, develop improvement plans, and execute corrective actions, including potential terminations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Customer Service Excellence:<\/span><\/b><span><span><span>\u00a0<\/span>Ensure service delivery meets contractual Key Performance Indicators (KPIs) and financial targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Communication &amp; Updates:<\/span><\/b><span><span><span>\u00a0<\/span>Clearly communicate expectations and provide<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>updates to employees.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Subject Matter Expertise:<\/span><\/b><span><span><span>\u00a0<\/span>Handle escalated customer calls, offering expert solutions and guidance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Team Meetings &amp; Activities:<\/span><\/b><span><span><span>\u00a0<\/span>Conduct team meetings to share information and gather feedback, organizing team activities for engagement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Continuous Learning:<\/span><\/b><span><span><span>\u00a0<\/span>Stay updated on internal processes, policies, and procedures. 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Concentrix evaluates qualified applicants without regard to race,\u00a0colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/i><\/span><\/p><\/div>\",\"ats_external_id\":\"R1717881\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"21000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-04-10T00:17:04.862+08:00\",\"created_at\":\"2026-03-30T20:06:26.472+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 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Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired,&nbsp;as a<em> <strong>KYC Analyst with Hebrew and English - Bucharest (on-site)<\/strong><\/em>,&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>KYC Analyst<\/strong><\/em><em><strong>&nbsp;with Hebrew &amp; English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Perform customer due diligence (CDD) and enhanced due diligence (EDD) as part of KYC processes<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Review and verify client documentation in line with regulatory requirements<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Conduct ongoing monitoring of client accounts and transactions<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Identify and escalate suspicious activities in line with AML policies<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Support AML investigations and contribute to transaction monitoring activities<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Ensure compliance with internal policies and external regulations<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Maintain accurate and up-to-date client records<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in <em><strong>Hebrew<\/strong><\/em><strong>&nbsp;<\/strong>and<strong> English<\/strong><\/li>\\n<li><strong>Prior experience in KYC, with exposure to AML processes<\/strong><\/li>\\n<li>Solid <strong>financial background<\/strong><\/li>\\n<li>Understanding of <strong>AML regulation<\/strong>s and <strong>compliance frameworks<\/strong><\/li>\\n<li><span data-offset-key=\\\"657190b0-0-0\\\"><span data-text=\\\"true\\\"><strong>Bachelor&rsquo;s degree<\/strong> (Finance, Law, or related field) &ndash; considered a strong <strong>advantage<\/strong><\/span><\/span><\/li>\\n<li><strong>Experience with customer risk assessments and transaction monitoring<\/strong><\/li>\\n<li><span data-offset-key=\\\"1b1ac4e4-0-0\\\"><span data-text=\\\"true\\\">Attention to detail, critical thinking, and ability to meet deadlines<\/span><\/span><\/li>\\n<li>Good communication and organizational abilities<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. 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Today.\\n\\nAt Concentrix, we aim to find and grow exceptional people like you! \\n\\nImagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.\\n\\nWe are Concentrix's B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:<\/b> VOC Reporting\/Insights Analyst<\/p><p><b>Location:<\/b> Fountain Valley, CA\u00a0 <span>(5 days - Onsite)<\/span><\/p><p><\/p><p><\/p><p><b>Position Overview:<\/b><\/p><p>We are seeking a proactive, storytelling\u2011driven VOC Reporting &amp; Insights Analyst who can own insights end\u2011to\u2011end \u2014 from data extraction to executive\u2011ready narratives. This role goes beyond reporting: you will shape how the organization understands customer voice and influence strategic decisions at the highest levels.<\/p><p><br \/>You\u2019ll thrive here if you\u2019re a self\u2011starter who enjoys building structure, owning processes, and driving innovation in a fast\u2011paced and evolving tech landscape.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p><\/p><ul><li>Own end\u2011to\u2011end insight generation, from data discovery to narrative creation and executive presentation.<\/li><\/ul><ul><li>Transform complex data into compelling stories that influence decision-making.<\/li><\/ul><ul><li>Identify and drive process improvements, bringing forward\u00a0innovative solutions that enhance speed, automation, and data quality.<\/li><\/ul><ul><li>Take initiative to explore new trends, analytical techniques, and tools that elevate how VOC insights are produced and consumed.<\/li><\/ul><ul><li>Operate independently in a fast\u2011moving environment, managing shifting priorities with a strong sense of ownership.<\/li><\/ul><ul><li>Analyze both structured and unstructured data to identify trends, opportunities, and areas for improvement.<\/li><li>Develop and maintain dashboards and reports using Tableau to monitor business performance and key performance indicators (KPIs).<\/li><li>Extract, clean, and prepare data for analysis using SQL and Alteryx, ensuring accuracy and consistency.<\/li><li>Utilize Python for automation, data processing, and advanced analytics.<\/li><li>Communicate insights from Voice of the Customer (VoC) data, particularly from call center sources, to drive business decisions.<\/li><li>Collaborate with cross-functional teams to translate business needs into analytical solutions.<\/li><li>Manage multiple projects effectively in a fast-paced, evolving technological environment.<\/li><li>This is an on-site role based in Irvine, California, with potential for technical growth as the company transitions to new tech suppliers.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Data Analytics, Statistics, Computer Science, Business, or a related field.<\/li><li>2-4 years of experience in a data analytics or business intelligence role.<\/li><li>Proficiency in SQL, Python, Tableau, and Alteryx, with an ability to adapt to new technologies as needed.<\/li><li>Strong analytical and problem-solving skills, with a keen attention to detail.<\/li><li>Excellent organizational skills and the ability to work both independently and collaboratively.<\/li><li>Strong communication skills, with the ability to effectively present data insights to both technical and non-technical audiences.<\/li><\/ul><p><b>Preferred Experience:<\/b><\/p><ul><li>Prior experience in VoC and call center environments, with a deep understanding of related metrics and business processes.<\/li><li>Familiarity with Salesforce, including report building and data comprehension.<\/li><li>Experience in strategic storytelling, capable of presenting data insights and actionable plans to executive teams.<\/li><\/ul><p><\/p><p>The base salary range for this position is $ 38.56 to $45.50 hourly plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/09\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Irvine<\/p><p>#California<\/p>\",\"ats_external_id\":\"R1718326\",\"location\":\"Irvine, NA\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:17:27.717+08:00\",\"created_at\":\"2026-03-28T04:04:19.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Irvine\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92618\",\"primary_location\":{\"id\":\"US-IRV-PETER-01\",\"wid\":\"740544c0a47f0159a81e218d1f112960\",\"descriptor\":\"USA Irvine CA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0475\",\"descriptor\":\"Data Miner, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"job_requisition_id\":\"R1718326\"}],\"organizations\":[{\"wid\":\"df2f068c35b1017b9d3b42615010c530\",\"descriptor\":\"W0Z9LR Hyundai Motor\",\"reference_id\":\"W0Z9LR\",\"custom_reference_id\":\"W0Z9LR\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d7260980146872def243e06bf1b\",\"descriptor\":\"0903 - Hyundai - HYUNDAIMOTOR\",\"reference_id\":\"HYUNDAIMOTOR\",\"custom_reference_id\":\"HYUNDAIMOTOR\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"stuart.teel@concentrix.com\"},\"first_name\":\"Stu Teel (102012416)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1718326\",\"wid\":\"e47cf9af7937102010a85fb81f5e0000\",\"descriptor\":\"VOC Reporting\/Insights Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16308\",\"source\":\"Talkpush\",\"id\":1155,\"_score\":1},{\"campaign_title\":\"Associate, Workplace Health &amp; Safety R1708159\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Workplace Health & Safety - Unilingual\",\"street\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"address\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Principais responsabilidades:<\/span><\/b><\/p><ul><li>Respons\u00e1vel por promover a seguran\u00e7a e a sa\u00fade dos colaboradores no ambiente de trabalho.<\/li><li>Atua na identifica\u00e7\u00e3o de riscos, na implementa\u00e7\u00e3o de medidas preventivas e no cumprimento das normas de seguran\u00e7a e sa\u00fade ocupacional.<\/li><li>Entre suas atividades est\u00e3o orientar os funcion\u00e1rios sobre pr\u00e1ticas seguras, realizar inspe\u00e7\u00f5es no local de trabalho, acompanhar o uso de equipamentos de prote\u00e7\u00e3o individual (EPIs), investigar acidentes e colaborar na elabora\u00e7\u00e3o de programas de preven\u00e7\u00e3o.<\/li><li>Orientar e coordenar o sistema de seguran\u00e7a do trabalho, investigando riscos e causas de acidentes, analisando esquemas de preven\u00e7\u00e3o.<\/li><li>Inspecionar locais, instala\u00e7\u00f5es e equipamentos da empresa e determinar fatores de riscos de acidentes.<\/li><li>Propor normas e dispositivos de seguran\u00e7a, sugerindo eventuais modifica\u00e7\u00f5es nos equipamentos e instala\u00e7\u00f5es e verificando sua observ\u00e2ncia, para prevenir acidentes.<\/li><li>Inspecionar os postos de combate a inc\u00eandios, examinando as mangueiras, hidrantes, extintores e equipamentos de prote\u00e7\u00e3o contra inc\u00eandios.<\/li><li>Comunicar os resultados de suas inspe\u00e7\u00f5es, elaborando relat\u00f3rios e entre outras atividades relacionada ao cargo.<\/li><li>Esse profissional tamb\u00e9m apoia a empresa no atendimento \u00e0s legisla\u00e7\u00f5es vigentes, contribuindo para um ambiente de trabalho mais seguro e saud\u00e1vel para todos.<\/li><\/ul><p><\/p><p><i><b>Requisitos:<\/b><\/i><\/p><ul><li><p>Experi\u00eancia na \u00e1rea ser\u00e1 um diferencial;<\/p><\/li><li><p>Diferencial Excel Intermedi\u00e1rio;\u00a0<\/p><\/li><li><p><span class=\\\"emphasis-3\\\"><i><b>Obrigat\u00f3rio ter o Curso em T\u00e9cnico de Seguran\u00e7a do Trabalho;<\/b><\/i><\/span><\/p><\/li><li><p><span class=\\\"emphasis-3\\\"><i><b>Obrigat\u00f3rio ter o Certificado de forma\u00e7\u00e3o em T\u00e9cnico de Seguran\u00e7a do Trabalho registrado no minist\u00e9rio do trabalho;<\/b><\/i><\/span><\/p><\/li><\/ul><p><\/p><p><b>O que n\u00f3s oferecemos:\u00a0<\/b><\/p><ul><li><p>Oportunidade de carreira e desenvolvimento;\u00a0<\/p><\/li><li><p>Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<\/p><\/li><li><p>Vale transporte;\u00a0<\/p><\/li><li><p>Vale refei\u00e7\u00e3o;\u00a0<\/p><\/li><li><p>Seguro de Vida;\u00a0<\/p><\/li><li><p>Assist\u00eancia M\u00e9dica;\u00a0<\/p><\/li><li><p>Assist\u00eancia Odontol\u00f3gica;\u00a0<\/p><\/li><li><p>Aux\u00edlio creche;\u00a0<\/p><\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p>Vaga presencial para o Site de Curitiba em modelo Presencial 100%<\/p><p>Escala de trabalho: 5x2 - 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Process Collaboration<\/b><\/span><\/h3><ul><li><span>Analyze performance and quality data to develop strategic sales plays and best practices by client or territory<\/span><\/li><li><span>Partner with internal and external stakeholders to enhance sales processes, tools, and CRM usage<\/span><\/li><li><span>Collaborate with Quality, Operations, and Client teams to support continuous improvement initiatives<\/span><\/li><li><span>Maintain strong working relationships to ensure client needs and business goals are clearly understood and supported<\/span><\/li><li><span>Stay current on client products, services, and market changes to ensure training relevance and effectiveness<\/span><\/li><\/ul><h2><span><b>Candidate Profile<\/b><\/span><\/h2><h3><span><b>Experience &amp; Background<\/b><\/span><\/h3><ul><li><span>Bachelor\u2019s degree or equivalent professional experience preferred<\/span><\/li><li><span>Experience in training, coaching, or quality-related roles<\/span><\/li><li><span>B2B Sales Experience <\/span><\/li><li><span>Recognized subject matter expert with the ability to influence and coach peers<\/span><\/li><li><span>Experience in high-volume calling or sales environments preferred<\/span><\/li><li><span>Prior exposure to quality evaluation or performance coaching strongly preferred<\/span><\/li><\/ul><h3><span><b>Skills &amp; 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This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>Essential Functions\/Core Responsibilities:<\/b><\/span><\/span><\/p><p><span><span>Automation of reports from internal and client systems and distribute reports to relevant stakeholders.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers\u2019 needs.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Add and enhance existing reporting solutions making report modifications.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Identifies key issues and patterns from partial\/conflicting data.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Reconcile databases and resolve any discrepancies.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Develop and maintain efficient performance reporting processes, databases and structure integrity.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b><u>Requirements:<\/u><\/b><\/span><\/span><\/p><p><span><span>-\u00a0At least 2 years of Sales B2B experience and proven experience as RTA\/WFM\/Data Analyst\/BI analyst is required.\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0At least 6 months of experience in Concentrix<\/span><\/span><\/p><p><span><span>-\u00a0Primary and Secondary KPIs on target in the past 6 months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0No PIP or written warnings in the past 6 Months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0Absenteeism record will also be taken into account as part of the recruitment process.<\/span><\/span><\/p><p><span><span>- Bachelor&#39;s Degree preferred<\/span><\/span><\/p><p><span><span>- Excellent communication skills, both written and verbal in English (C1)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/span><\/span><\/p><p><span><span>- Self-starter, strong sense of urgency, and works well under pressure.<\/span><\/span><\/p><p><span><span>- Excellent attention to detail.<\/span><\/span><\/p><p><span><span>- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required<\/span><\/span><\/p><p><span><span>- Knowledge of M Language, T-SQL, SQL is preferred.<\/span><\/span><\/p><p><span><span>- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/span><\/span><\/p><p><span><span>- Strong attention to analytics and data management.<\/span><\/span><\/p><p><span><span>- Sense of professionalism and ability to develop relationships.<\/span><\/span><\/p><p><span><span>- Willingness to work in a hybrid model from out office in Sofia. <\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718264\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:14:03.742+08:00\",\"created_at\":\"2026-03-28T00:05:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3040\",\"descriptor\":\"BI Associate\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"job_requisition_id\":\"R1718264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.hallam@concentrix.com\"},\"first_name\":\"Stephen Hallam (021943)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718264\",\"wid\":\"6eb7d6c864b11008cdce691c73160000\",\"descriptor\":\"BI Associate with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16286\",\"source\":\"Talkpush\",\"id\":1158,\"_score\":1},{\"campaign_title\":\"Advisor II, Sales - Bilingual R1718217\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (English-speaking) - Hybrid HG03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative\u00a0in Barcelona <\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Qualify data via outbound calling activity, profiling a predefined list of prospects and enriching the sales lead pipeline<\/p><p>- Qualify inbound leads (LV\/MV) coming from various sources such as telephone, form submissions, and live chat, and pass qualified leads to EU Account Managers (EUAMs)<\/p><p>- Provide administrative support for the Lead Assign Tool (LV Latex) by assigning leads and ensuring up-to-date results are accurately reflected in the CRM (HPD)<\/p><p>- Support funnel management by collaborating with EUAMs and Partner - Business Managers (PBMs) to ensure MV and LV opportunity statuses are regularly updated in HPD<\/p><p>- Maintain IB accounts by managing the database and creating detailed asset records<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are an advanced user of the Windows environment and have strong Excel skills<\/p><p>- Have experience with CRM management and data handling<\/p><p>- Possess excellent organizational skills and attention to detail<\/p><p>- Are available to travel and attend in-person events such as trade shows when required<\/p><p>- Bring an empathetic and enthusiastic personality to your interactions<\/p><p>- Are a strong and attentive listener<\/p><p>- Are highly self-motivated and proactive in your approach<\/p><p>- Think strategically and approach problems with a solutions-focused mindset<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>permanent <\/b>contract: Monday to Friday 9:00 to 18:00<br \/>- Salary package: Base salary of 20.000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0&#43; hybrid work model after 2 months<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><\/p><p>R1718217\u00a0<\/p><div><\/div>\",\"ats_external_id\":\"R1718217\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:48.664+02:00\",\"created_at\":\"2026-03-27T15:08:12.913+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Overview<\/span><\/span><\/p><p><span><b><i><span>\u00a0<\/span><\/i><\/b><\/span><\/p><p><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. <\/span><br \/><br \/><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><br \/><br \/><span>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><br \/><br \/><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><br \/><br \/><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><\/p><p><span><i><span>\u00a0<\/span><\/i><\/span>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers\u2019 security &amp; AI transformation. This is a customer-facing role, owning the technical relationship between the customer and the client, helping customers to leverage their investments through architecture, implementation, and operational health engagements.<\/p><p><\/p><p><span>Responsibilities<\/span><\/p><ul><li><span>You will drive positive Customer Satisfaction and become a trusted advisor and provide\u00a0feedback and insights from customers\/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<\/span><\/li><li><span>You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID &#43; Access Management and Cloud Security.<\/span><\/li><\/ul><ul><li><span>You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.<\/span><\/li><li><span>You will deliver technical presentations &amp; demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment &amp; customer adoption Identify cross sell\/upsell\/Unified opportunities through customer engagement.<\/span><\/li><li><span>You will a<\/span><span>lign your individual skilling to team\/area demands and Customer Success goals<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>accelerate customer outcomes -\u00a0Share expertise, contribute to IP creation &amp; re-use to\u00a0accelerate customer outcomes.\u00a0<\/span><\/li><\/ul><ul><li><span>Run Architectural Design Session to build a plan for implementing the solution \u2013 governing design in line with customer business goals and their technical environment.\u00a0 Outcome is consensus on solution design and next steps toward production.<\/span><\/li><li><span>Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 15&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<ul><li>OR Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6&#43; years experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/li><li>OR equivalent experience<\/li><\/ul><\/li><li>4&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>4&#43; years experience working on technical projects<\/li><\/ul><p><\/p><p><b><span>Required Technical skills:<\/span><\/b><\/p><ul><li><span>Active Directory<\/span><\/li><li><span>Entra ID<\/span><\/li><li><span>Certificate Services (PKI)<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1717949\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-01T14:58:11.464+08:00\",\"created_at\":\"2026-03-27T22:07:55.869+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Technical Expertise:<\/b><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose an architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.389+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Senior Azure Backup &amp; Storage Engineer <\/b><span><b>(German-speaking) \u2013 Work-at-home<\/b>\u200b<\/span><b> <\/b>with strong, hands-on expertise in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> at an advanced level (300\u2013400). This role focuses on designing, implementing, and operating <b>secure, scalable backup and storage solutions<\/b> for <b>hybrid environments<\/b>.<\/p><p>You will play a key role in ensuring <b>data protection, resiliency, and recovery<\/b> across cloud and on-premises workloads.<\/p><p><\/p><p><i><b>Note: German and English are both m<\/b><\/i><b><i>andatory requirements for this role. <\/i><\/b><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design and implement <b>backup strategies<\/b> for Azure and hybrid workloads (Azure VMs, on-premises servers)<\/p><\/li><li><p>Configure and manage <b>Azure Backup vaults<\/b>, policies (schedule, retention), and restore procedures<\/p><\/li><li><p>Monitor backup operations, troubleshoot failures, and execute recovery scenarios (file, VM, application-consistent restores)<\/p><\/li><li><p>Design and manage <b>Azure Storage solutions<\/b>, including:<\/p><ul><li><p>Storage accounts (Blob, File)<\/p><\/li><li><p>Redundancy and performance optimization<\/p><\/li><li><p>Lifecycle management and archival strategies<\/p><\/li><\/ul><\/li><li><p>Implement <b>security and networking controls<\/b>:<\/p><ul><li><p>RBAC and access control<\/p><\/li><li><p>Shared Access Signatures (SAS) \/ Managed Identities<\/p><\/li><li><p>Encryption and private endpoints<\/p><\/li><\/ul><\/li><li><p>Integrate Azure Storage with <b>backup and hybrid workloads<\/b><\/p><\/li><li><p>Support <b>Azure Update Manager<\/b> for patching and compliance across hybrid machines<\/p><\/li><li><p>Understand VM dependencies related to <b>backup, restore, and availability.<\/b><\/p><\/li><\/ul><p><\/p><h3><span><b>Required Qualifications<\/b><\/span><\/h3><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Backup<\/b> (design, implementation, troubleshooting)<\/p><\/li><li><p><b>Azure Storage<\/b> (accounts, services, redundancy, lifecycle)<\/p><\/li><\/ul><\/li><li><p>Experience supporting <b>hybrid environments<\/b> (Azure &#43; on-prem)<\/p><\/li><li><p>Advanced knowledge of <b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><li><p>Solid experience with virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>VMware<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local (basic to intermediate acceptable)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting skills across <b>backup, storage, and recovery scenarios.<\/b><\/p><\/li><\/ul><p><\/p><h3><span><b>Nice to Have<\/b><\/span><\/h3><ul><li><p>Familiarity with <b>Azure Local (Azure Stack HCI)<\/b> concepts (SDN, S2D, Network ATC)<\/p><\/li><li><p>Exposure to <b>Azure Arc<\/b> (onboarding, policies, extensions)<\/p><\/li><li><p>Knowledge of <b>Azure Virtual Desktop (AVD)<\/b><\/p><\/li><li><p>Experience working with <b>hybrid identity and governance models<\/b><\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717625\",\"location\":\"Berlin, 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>CSA GD Job Description<\/p><p>Use for creation of job descriptions to be used for technical screening by partner suppliers and technical screeners.<\/p><p><\/p><p>Title<br \/><i>Azure Local CSA<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Role type<\/p><p><i>As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/i><\/p><p>Relevant MIP\/VBD Titles<\/p><p><i>Azure Local Workshop<\/i><\/p><p><i>On Demand Assessment \u2013 Hyper-V<\/i><\/p><p><i>On Demand Assessment \u2013 Windows Server<\/i><\/p><p><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/p><p><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/p><p><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Skills Required (Primary)<\/p><p>We are looking for a candidate with strong, hands-on primary skills in<span>\u00a0<\/span><b>Azure Local<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Azure Arc<\/b><span>\u00a0<\/span>(300\u2013400 level). The candidate should be able to design, deploy, configure, and troubleshoot end-to-end hybrid infrastructure solutions.<\/p><p><b>Azure Local (Azure Stack HCI) \u2013 deployment, configuration, and operations<\/b><\/p><ul><li>Software Defined Networking (SDN): plan and implement SDN components, configure logical networks, and troubleshoot connectivity and policy issues.<\/li><\/ul><ul><li>Network ATC: design and apply intent-based networking, validate NIC teaming\/RDMA settings, and remediate configuration drift.<\/li><\/ul><ul><li>Storage Spaces Direct (S2D): deploy and configure clustered storage, capacity planning, performance tuning, and troubleshooting resiliency\/health issues.<\/li><\/ul><ul><li>Storage provisioning and management: create\/expand volumes and shares, manage tiering\/resiliency settings, and operate using Windows Admin Center\/PowerShell.<\/li><\/ul><ul><li><b>Azure Arc (primary)<\/b>: onboard servers and Azure Local resources, manage policies and extensions, enable monitoring\/governance, and troubleshoot connectivity\/agent issues.<\/li><\/ul><ul><li>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/li><\/ul><ul><li>Virtual machines: create and manage VM workloads on Azure Local, including sizing, availability, and troubleshooting of compute and storage dependencies.<\/li><\/ul><ul><li>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/li><\/ul><p><\/p><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/p><ul><li>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/li><\/ul><ul><li>System Center Virtual Machine Manager - 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C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager (French-speaking) on-site HS03\",\"long_description\":\"<div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Focus on SMB sales, mainly outbound activities to a set of SMB customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales plan<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate client feedback to appropriate parties for follow up and resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of<span>\u00a0French <\/span><\/span><span>with an advanced English level<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have a solid Sales Background (outbound environment)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented<\/span><span><span>\u00a0<\/span>and motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>s<\/span><span>trong communication<\/span><span><span>\u00a0<\/span><\/span><span>and good computer<span>\u00a0<\/span><\/span><span>skills<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have pipeline management and forecasting experience<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>It would be a plus if you have<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday-Friday 9-18h<\/span><\/span><br \/><span><span>- Salary <\/span>21,376\u00a0<span>euros gross\/year &#43; up to <\/span>5500<span> euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Job Posting Title Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\",\"long_description\":\"<div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Business Developer<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Generate consistent sales opportunities for the field Sales Representatives<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify and qualify prospects and deciders in the targeted companies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify leads and conduct lead management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Successful execution of permanent and segment specific telemarketing campaigns<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Are proficient or bilingual in Dutch\/Flemish and advanced in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good knowledge in IT and preferably storage environments<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have very good knowledge of telemarketing \/ sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have outbound experience \/ sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can identify new sales chances<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have transparent work habits<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are very good self-organization, punctual, loyal, reliable, high social competence and a team worker<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><\/span><span><span><span>\u00a0<\/span>meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><\/b><b><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><\/span><span><span>That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span>Full time 39 hours\/week contract: <\/span>Monday - Friday 09:00 to 18:00<\/span><br \/><span><span>- Salary <\/span>25.376\u20ac\u00a0<span>euros gross\/year &#43; up to <\/span>4.000\u20ac\u00a0<span>euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona (hybrid)<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><\/span><span><span>game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><\/i><i><span><span>\u00a0<\/span>proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>About the Role<\/b><\/p><p>We are looking for an Entra ID Customer Engineer to work directly with customer teams, providing expert advisory services across Microsoft identity technologies. In this role, you\u2019ll use structured Microsoft Intellectual Property (MIP) and VBD engagements to build trusted relationships, guide customers through complex identity challenges, and help them achieve a secure, healthy, and well\u2011architected environment.<\/p><p>This is a hands\u2011on advisory position where you\u2019ll influence strategy, lead technical conversations, and support customers through workshops, assessments, and solution guidance.<\/p><p><\/p><p><b>Relevant MIP \/ VBD Engagements<\/b><\/p><ul><li>On-Demand Assessment \u2013 Entra ID<\/li><li>WorkshopPLUS \u2013 Microsoft Azure: Hybrid Identity<\/li><li>WorkshopPLUS \u2013 Microsoft Entra: Identity Fundamentals<\/li><li>Activate Azure with Multi-Factor Authentication and Conditional Access<\/li><li>Onboarding Accelerator \u2013 Migrate Single Sign-On Applications to Entra<\/li><li>Onboarding Accelerator \u2013 Azure Active Directory: Features Deployment<\/li><li>Onboarding Accelerator \u2013 Entra Permissions 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At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of <b>Arabic <\/b>and advanced level of <b>English<\/b><\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b><b>The Concentrix Advantage<\/b><\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b><b>Drive Revenue Through Digital Advertising<\/b><\/b><\/p><p><\/p><p>As an <b><b>Ad Sales Specialist<\/b><\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b><b>Your Responsibilities<\/b><\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b><b>What You Bring<\/b><\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Excellent communication skills in English (at least C1)<\/p><p><\/p><p><b><b>Bonus Points If You Have<\/b><\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b><b>Competencies for Success<\/b><\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b><b>Revenue Ownership<\/b><\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b><b>Consultative Selling<\/b><\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b><b>Pipeline &amp; Sales Execution<\/b><\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b><b>Data-Driven Decision Making<\/b><\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b><b>Resilience &amp; Adaptability<\/b><\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b><b>Why Join Concentrix?<\/b><\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701746\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-06T01:59:08.658+02:00\",\"created_at\":\"2026-03-27T02:03:57.468+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-01T09:01:17.863+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager\u00a0\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Sales Development Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise \u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies \u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies \u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers \u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25.000\u00a0euros gross per year &#43;\u00a0 4.800\u00a0euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1706464<\/span><\/p>\",\"ats_external_id\":\"R1706464\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.769+02:00\",\"created_at\":\"2026-03-27T02:03:54.549+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1706464\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1706464\/apply\",\"job_requisition_id\":\"R1706464\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.vedde@concentrix.com\"},\"first_name\":\"Christian Vedde (102540521)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706464\",\"wid\":\"241cb70e74061013100272a4902c0000\",\"descriptor\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"303\",\"source\":\"Talkpush\",\"id\":1828,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715922\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!<\/p><p><\/p><p>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling<\/p><p><\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.<\/p><p><\/p><p>Hos Concentrix erbjuder vi:<\/p><p><\/p><p>- Attraktiva l\u00f6nevillkor<\/p><p>- Fullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet<\/p><p>- Tills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00<\/p><p>- Betalt under utbildning<\/p><p>- Betald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*<\/p><p>- Ett stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners<\/p><p>- En fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden<\/p><p>- Ett modernt kontor med \u00f6ppen och trevlig planl\u00f6sning<\/p><p>- Flyttst\u00f6d i f\u00f6rekommande fall<\/p><p><\/p><p><\/p><p>Vad du kommer att uppleva hos Concentrix<\/p><p><\/p><p>Som en del av det Specsavers team kommer du att:<\/p><p><\/p><p>- Hantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.<\/p><p>- Hj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande<\/p><p>- Hantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet<\/p><p>- N\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email<\/p><p>- Ha fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet<\/p><p>- Arbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l<\/p><p><\/p><p>Vem vi skulle vilja ha med i laget<\/p><p><\/p><p>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.<\/p><p><\/p><p>Vi letar efter dig som:<\/p><p><\/p><p>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem<\/p><p>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer<\/p><p>- Har god erfarenhet av att arbeta med dator<\/p><p>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt<\/p><p>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6<\/p><p>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.<\/p><p><\/p><p>Det skulle vara toppen om du dessutom:<\/p><p><\/p><p>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt<\/p><p>- Har erfarenhet av att arbeta B2C<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.<\/p><p><\/p><p>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!<\/p><p><\/p><p><\/p><p>Concentrix is an equal-opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.<\/p><p><b><span>R1715922<\/span><\/b><\/p>\",\"ats_external_id\":\"R1715922\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.628+02:00\",\"created_at\":\"2026-03-27T02:03:53.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 08:00 to 17:00<\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday, 09:00 - 18:00<br \/>- Salary package: <span>\u20ac20,500 gross\/year &#43; up to \u20ac2,000 gross\/year in bonus<\/span><br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) On-site MA05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"295\",\"source\":\"Talkpush\",\"id\":1831,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-01T09:01:16.163+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Diyarbak\u0131r - M\u00fc\u015fteri Dan\u0131\u015fman\u0131\",\"street\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"address\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-29T19:38:51.557+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4561\",\"source\":\"Talkpush\",\"id\":432,\"_score\":1},{\"campaign_title\":\"Recruiter II R1714390\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter (Onsite)\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Recruiter II ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a\u00a0 Recruiter II position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Recruiter II , you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Recruiter II , you will:<\/p><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Recruiter II role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>At least two years of relevant experience<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18.50- $20.00 USD. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: April 14, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><\/li><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1714390\",\"location\":\"Farmington Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"37440\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T08:04:13.918+08:00\",\"created_at\":\"2026-03-27T08:58:56.970+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\/apply\",\"job_requisition_id\":\"R1714390\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.\\nYou bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.\\nThis is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.\\nThe mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.<br \/>We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.<br \/>You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.<\/p><p><\/p><p>This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.<br \/>The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Identify and Activate New Logo and Project Wins<\/b><\/p><p>\u2022 Partner with Sellers and Account Managers to identify new logo wins and significant project milestones.<br \/>\u2022 Assess opportunities for website announcements, news releases and coordinated communications.<br \/>\u2022 Work with PR and Communications teams to amplify client stories appropriately.<br \/>\u2022 Engage clients professionally and positively to secure approvals and participation.<\/p><p><b>Build High-Impact Case Studies and Client Stories<\/b><\/p><p>\u2022 Proactively identify strong case study and reference opportunities across services and product engagements.<br \/>\u2022 Develop written, video and presentation-ready client stories.<br \/>\u2022 Ensure stories are commercially relevant and aligned to priority industries and propositions.<br \/>\u2022 Maintain a structured pipeline of publishable and referenceable content.<\/p><p><b>Develop and Manage Customer Advocacy Programmes<\/b><\/p><p>\u2022 Build and scale a structured client reference programme that supports Sales and Marketing.<br \/>\u2022 Recruit and nurture client advocates for speaking engagements, events and PR opportunities.<br \/>\u2022 Develop Customer Advisory Boards or similar engagement forums where appropriate.<br \/>\u2022 Track reference usage and ensure a positive, professional client experience throughout.<\/p><p><b>Work Cross-Functionally with Commercial Teams<\/b><\/p><p>\u2022 Build strong relationships with Sellers, Account Managers and Delivery teams.<br \/>\u2022 Educate internal teams on how and when to surface client stories.<br \/>\u2022 Balance commercial ambition with client relationship sensitivity.<\/p><p><b>Support Awards and Industry Recognition<\/b><\/p><p>\u2022 Identify opportunities for joint client awards and industry recognition programmes.<br \/>\u2022 Partner with PR and Marketing to manage submissions.<br \/>\u2022 Ensure client success is visible in the right forums.<\/p><div><\/div><p><b>Objectives &amp; Measures of Success<\/b><\/p><p>\u2022 Increased volume and quality of referenceable client stories.<br \/>\u2022 Growth in published case studies aligned to strategic industries and growth areas.<br \/>\u2022 Increased availability and responsiveness of client references for Sales.<br \/>\u2022 Successful coordination of client announcements and milestone communications.<br \/>\u2022 Strong internal feedback from Sellers and Account Managers.<br \/>\u2022 Positive feedback from clients participating in advocacy programmes.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><p>\u2022 Fluent English speaker<\/p><p>Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.<br \/>\u2022 Experience working in enterprise services, SaaS or technology environments.<br \/>\u2022 Demonstrable track record building and managing client case study and reference programmes.<br \/>\u2022 Experience working directly with Sales and Account Management teams.<br \/>\u2022 Strong stakeholder management skills, including navigating client approvals and sensitivities.<br \/>\u2022 Excellent written communication skills with strong commercial judgement.<br \/>\u2022 Professional presence and confident client-facing communication style.<\/p><p><b>Highly Desirable<\/b><\/p><p>\u2022 Experience in both services and product-led environments.<br \/>\u2022 Exposure to enterprise PR and communications processes.<br \/>\u2022 Experience establishing or managing Customer Advisory Boards.<br \/>\u2022 Familiarity with CRM systems and reference tracking tools.<\/p><div><\/div><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><p>\u2022 Positive, client-friendly energy.<br \/>\u2022 Commercially aware and relationship-focused.<br \/>\u2022 Confident engaging senior client stakeholders.<br \/>\u2022 Highly organised and process-oriented.<br \/>\u2022 Proactive and opportunity-driven.<br \/>\u2022 Trusted partner to Sales and Account teams.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716470\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T02:04:42.514+08:00\",\"created_at\":\"2026-03-27T08:58:53.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0408\",\"descriptor\":\"Professional II, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368094\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"job_requisition_id\":\"R1716470\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716470\",\"wid\":\"070d817d0052101f5a10a46a37d10000\",\"descriptor\":\"Customer Marketing Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16191\",\"source\":\"Talkpush\",\"id\":1168,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1716085\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Local Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><p>Azure Local Deployment and configuration:<\/p><ul><li><p>Software Defined Networking Deployments and Configuration\u00a0<\/p><\/li><li><p>Network ATC\u00a0<\/p><\/li><li><p>Storage Spaces Direct Deployments and Configuration\u00a0<\/p><\/li><li><p>Storage Provisioning<\/p><\/li><li><p>Azure ARC for Servers\u00a0<\/p><\/li><li><p>Azure Virtual Desktop\u00a0<\/p><\/li><li><p>Virtual Machines\u00a0<\/p><\/li><li><p>Azure Update Manager\u00a0<\/p><\/li><li><p>Azure Monitor\u00a0<\/p><\/li><\/ul><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level):<\/p><ul><li><p>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/p><\/li><li><p>System Center Virtual Machine Manager - SCVMM<\/p><\/li><\/ul><p><\/p><p>Azure Hybrid Services:<\/p><ul><li><p>Azure Backup and Site Recovery\u00a0<\/p><\/li><li><p>Azure Migrate<\/p><\/li><li><p>Azure ARC<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Virtual Machine - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Azure IaaS Customer Engineer will advise on architecture, consulting, and support to help customers drive solutions and resolutions.<\/p><p><\/p><p><b>Technical skills required:<\/b><\/p><p><\/p><p>Broad knowledge of Azure infrastructure with deep understanding of the following:<\/p><ul><li><p>Azure virtual machines<\/p><\/li><li><p>Azure Arc<\/p><\/li><li><p>Azure Backup<\/p><\/li><li><p>Azure Site Recovery<\/p><\/li><li><p>Azure Networking<\/p><\/li><li><p>Azure Storage<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Insights<\/p><\/li><li><p>Azure Policy<\/p><\/li><li><p>Well architected framework (and implementation of concepts)<\/p><\/li><li><p>Cloud adoption 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(102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716186\",\"wid\":\"75d6cbbe39ac101ec54cbd11ce210000\",\"descriptor\":\"Azure IaaS Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"16176\",\"source\":\"Talkpush\",\"id\":1170,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1716245\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle.\\n\\nSuccess in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close.\",\"long_description\":\"<p><b>JOB RESPONSIBILITIES<\/b><\/p><p><b>Pipeline &amp; Customer Engagement<\/b><\/p><ul><li><p>Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.<\/p><\/li><li><p>Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.<\/p><\/li><li><p>Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.<\/p><\/li><\/ul><p><\/p><p><b>Sales Execution &amp; Performance<\/b><\/p><ul><li><p>Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.<\/p><\/li><li><p>Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.<\/p><\/li><li><p>Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.<\/p><\/li><\/ul><p><\/p><p><b>Collaboration &amp; Customer Experience<\/b><\/p><ul><li><p>Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.<\/p><\/li><li><p>Uphold a high standard of professionalism, responsiveness, and customer-centric communication.<\/p><\/li><\/ul><p><\/p><p><b>Product Knowledge &amp; Market Awareness<\/b><\/p><ul><li><p>Stay up to date on the product functionality, new feature releases, and real-world use cases.<\/p><\/li><li><p>Understand AI\/ML market trends and competitive dynamics to position the product effectively during customer conversations.<\/p><\/li><li><p>Stay flexible and able to be agile in an ever changing landscape<\/p><\/li><li><p>Ad hoc tasks given<\/p><\/li><\/ul><p><\/p><p><b>REQUIREMENTS<\/b><\/p><p><b>Experience &amp; Skills<\/b><\/p><ul><li><p><b>3\u20135 years of inside sales or closing experience in SaaS<\/b>, preferably in a high-velocity or SMB sales environment.<\/p><\/li><li><p>Proven track record of meeting or exceeding pipeline and revenue targets.<\/p><\/li><li><p>Strong verbal and written communication skills with an ability to build credibility quickly.<\/p><\/li><li><p>Skilled in consultative selling and discovery frameworks (e.g., BANT, MEDDICC\u2026).<\/p><\/li><li><p>Comfortable running structured sales calls, handling objections, and proposing tailored solutions.<\/p><\/li><li><p>Proficiency in both English and Korean is required to effectively manage client engagements in South Korea and Southeast Asia. This role necessitates strong communication skills to cater to our diverse client base and ensure seamless interactions across these regions.<\/p><\/li><\/ul><p><\/p><p><b>Tools &amp; Operating Rigor<\/b><\/p><ul><li><p>Proficiency with\u00a0<b>Salesforce<\/b>\u00a0or other CRMs. Strong commitment to pipeline accuracy and data hygiene.<\/p><\/li><li><p>Familiarity with sales engagement tools and workflows (e.g., call cadences, email sequencing)<\/p><\/li><\/ul><p><\/p><p><b>Mindset &amp; Behaviors<\/b><\/p><ul><li><p>Highly motivated, competitive, and performance-driven.<\/p><\/li><li><p>Organized and reliable in managing multiple prospects and follow-up cycles.<\/p><\/li><li><p>Customer-obsessed, solution-oriented, and eager to contribute to a rapidly evolving AI business.<\/p><\/li><\/ul><p><\/p><p><b>OTHER INFORMATIONS<\/b><\/p><ul><li><p>Permanent position<\/p><\/li><li><p>Working Arrangement: Fully on-site<\/p><\/li><li><p>Working Hours: Monday-Friday<\/p><\/li><li><p>Office Location: 80 Pasir Panjang Rd, #15-83 Mapletree Business City II, Singapore 117372<\/p><\/li><\/ul><p><\/p><p><b>This client is one of the most influential AI organizations in the world \u2014 the team behind the breakthrough technology that changed how billions interact with AI. Working here puts you at the center of global innovation in generative AI, with unmatched career exposure. <\/b><\/p><p><\/p><p><b>Privacy and Information security<\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><i>*Only shortlisted candidates will be contacted<\/i><\/p>\",\"ats_external_id\":\"R1716245\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"72114\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-04-10T00:17:03.548+08:00\",\"created_at\":\"2026-03-27T08:58:24.783+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Sr-Specialist--Customer-Acquisition_R1716245\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Unilingue\",\"street\":\"COL Bogota - Calle 63 #24 - 80\",\"address\":\"COL Bogota - Calle 63 #24 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"111221\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Analista de servisios contables apoyar\u00e1 procesos clave en tesorer\u00eda, planeaci\u00f3n financiera, contabilidad y auditor\u00eda, participando en la elaboraci\u00f3n de estados financieros, conciliaciones bancarias y asegurando el cumplimiento de procesos contables.\",\"long_description\":\"<p><b>Responsabilidades<\/b><\/p><p><\/p><ul><li><p>Revisi\u00f3n\u00a0y\u00a0descargue\u00a0de\u00a0registros\u00a0contables.<\/p><\/li><li><p>Documentaci\u00f3n\u00a0y\u00a0seguimiento\u00a0de\u00a0controles\u00a0internos.<\/p><\/li><li><p>Revisi\u00f3n\u00a0de\u00a0evidencias\u00a0m\u00ednimas\u00a0en\u00a0registros\u00a0contables.<\/p><\/li><li><p>Ejecuci\u00f3n\u00a0de\u00a0conciliaciones\u00a0bancarias.<\/p><\/li><li><p>Elaboraci\u00f3n\u00a0y\u00a0an\u00e1lisis\u00a0de\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Preparaci\u00f3n\u00a0de\u00a0informes\u00a0y\u00a0seguimiento\u00a0de\u00a0calendarios\u00a0de\u00a0cierre.<\/p><\/li><li><p>Asegurar\u00a0integridad\u00a0y\u00a0orientaci\u00f3n\u00a0al\u00a0detalle\u00a0en\u00a0cada\u00a0proceso.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><p><\/p><ul><li><p>Profesional\u00a0o\u00a0pr\u00f3ximo\u00a0a\u00a0graduarse\u00a0en\u00a0Contadur\u00eda\u00a0P\u00fablica,\u00a0Administraci\u00f3n\u00a0de\u00a0Empresas\u00a0o\u00a0carreras\u00a0afines.<\/p><\/li><li><p>Experiencia\u00a0m\u00ednima\u00a0de\u00a02\u00a0a\u00f1os\u00a0en\u00a0\u00e1reas\u00a0contables,\u00a0con\u00a0\u00e9nfasis\u00a0en\u00a0conciliaciones\u00a0bancarias\u00a0y\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Conocimientos\u00a0en\u00a0modulos\u00a0contables\u00a0y\u00a0financieros\u00a0de\u00a0SAP<\/p><\/li><li><p>Prefiblemente\u00a0conocimiento\u00a0en\u00a0ley\u00a0SOX<\/p><\/li><li><p>Manejo\u00a0de\u00a0Excel<\/p><\/li><li><p>Buena\u00a0actitud,\u00a0trabajo\u00a0en\u00a0equipo.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712740\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-10T00:14:10.648+08:00\",\"created_at\":\"2026-03-27T08:53:47.986+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\/apply\",\"head_count\":3,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"111221\u00a0\",\"primary_location\":{\"id\":\"CO-BOG-CANAP-01\",\"wid\":\"d400e09d53be101d47a3562d24f70000\",\"descriptor\":\"COL Bogota - 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Avianca Holding - WHONELINK008\",\"reference_id\":\"WHONELINK008\",\"custom_reference_id\":\"WHONELINK008\",\"company_reference_id\":null},{\"wid\":\"768ad69afb371012aad724eb31560000\",\"descriptor\":\"W0ZYHV Avianca BPO Financiero CO SP\",\"reference_id\":\"W0ZYHV\",\"custom_reference_id\":\"W0ZYHV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dora.giraldo@concentrix.com\"},\"first_name\":\"Dora Giraldo Gallo (102600580)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712740\",\"wid\":\"6718611de01d101b6558ef4260420000\",\"descriptor\":\"Analista de Servicios Contables - Unilingue\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"15582\",\"source\":\"Talkpush\",\"id\":1184,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1707942\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations - Unilingual\",\"street\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\",\"address\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\",\"city\":\"Londrina\",\"state\":\"Paran\u00e1\",\"postal_code\":\"86071-020\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"O L\u00edder de Equipe, Opera\u00e7\u00f5es \u00e9 respons\u00e1vel pela supervis\u00e3o di\u00e1ria de um grupo de associados de call center. Esta posi\u00e7\u00e3o garante que as m\u00e9tricas de desempenho sejam alcan\u00e7adas ao fornecer treinamento, motiva\u00e7\u00e3o e responsabilidade adequados.\",\"long_description\":\"<p><i><b>Principais Responsabilidades:<\/b><\/i><\/p><ul><li><p>Respons\u00e1vel pela supervis\u00e3o di\u00e1ria dos agentes de servi\u00e7o;<\/p><\/li><li><p>Garantir que as metas e m\u00e9tricas de desempenho do servi\u00e7o sejam cumpridas;<\/p><\/li><li><p>An\u00e1lise de relat\u00f3rios de indicadores;<\/p><\/li><li><p>Desenvolver a\u00e7\u00f5es para melhoria de indicadores;<\/p><\/li><li><p>Condu\u00e7\u00e3o de reuni\u00f5es de equipe;<\/p><\/li><li><p>Promover os valores da Concentrix atrav\u00e9s de comportamentos e atitudes.<\/p><\/li><\/ul><p><\/p><p><i><b>Requisitos:<\/b><\/i><\/p><ul><li><p>Experi\u00eancia em lideran\u00e7a de equipes de call center, cobran\u00e7a, opera\u00e7\u00f5es financeiras\/banc\u00e1rias ou similares, com foco em organiza\u00e7\u00e3o, gest\u00e3o de time, comunica\u00e7\u00e3o eficaz, flexibilidade para ajustes, atua\u00e7\u00e3o sob press\u00e3o, gerenciamento de conflitos, acompanhamento de KPIs.<\/p><\/li><li><p>Excelente comunica\u00e7\u00e3o (oral e escrita)<\/p><\/li><li><p>Excel intermedi\u00e1rio (tabelas din\u00e2micas, f\u00f3rmulas, gr\u00e1ficos, etc).<\/p><\/li><li><p>Superior completo ou cursando ser\u00e1 um diferencial<\/p><\/li><\/ul><p><\/p><p><b>O que n\u00f3s oferecemos:\u00a0<\/b><\/p><ul><li><p>Oportunidade de carreira e desenvolvimento;\u00a0<\/p><\/li><li><p>Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<\/p><\/li><li><p>Vale transporte;\u00a0<\/p><\/li><li><p>Vale refei\u00e7\u00e3o;\u00a0<\/p><\/li><li><p>Seguro de Vida;\u00a0<\/p><\/li><li><p>Assist\u00eancia M\u00e9dica;\u00a0<\/p><\/li><li><p>Assist\u00eancia Odontol\u00f3gica;\u00a0<\/p><\/li><li><p>Aux\u00edlio creche;\u00a0<\/p><\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p>Vaga para o Site de Londrina em modelo 100% Presencial<\/p><p>Escala de trabalho: 6x1 com folgas alternadas aos finais de semana - Hor\u00e1rio de Trabalho das 12h00 \u00e0s 20h20<\/p>\",\"ats_external_id\":\"R1707942\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-28T06:04:00.536+08:00\",\"created_at\":\"2026-03-27T08:53:23.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Londrina\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"86071-020\",\"primary_location\":{\"id\":\"BR-LON-CAMBE-01\",\"wid\":\"bf982863280b1036fa7b148620e80000\",\"descriptor\":\"BRA Londrina - 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Description:<\/b>\u00a0<\/p><p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; 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By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.<\/i><\/span><\/span><br \/>\u00a0<\/p><p><span><span>Relevant MIP\/VBD Titles<\/span><\/span><\/p><p><span><span><i>Azure Local Workshop<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Hyper-V<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Windows Server<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Skills Required (Primary)<\/span><\/span><\/p><p><\/p><p><span><span>We are looking for a candidate with strong, hands-on primary skills in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> (300\u2013400 level). The candidate should be able to design, implement, operate, and troubleshoot backup and storage solutions for hybrid workloads.<\/span><\/span><\/p><p><span><span><b>Azure Backup &amp; Azure Storage \u2013 design, implementation, and operations<\/b><\/span><\/span><\/p><ul><li><p><span><span><b>Azure Backup<\/b>: design and implement backup for Azure\/hybrid workloads (Azure VMs, on-prem\/hybrid servers), define policies (schedule, retention), configure vaults, and validate restore procedures.<\/span><\/span><\/p><\/li><li><p><span><span>Backup operations and troubleshooting: monitor jobs, handle failures, perform test restores, and support recovery scenarios (file\/folder, VM, and application-consistent restores where applicable).<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Storage<\/b>: strong understanding of storage accounts, blob\/file services, redundancy options, lifecycle management, and performance considerations.<\/span><\/span><\/p><\/li><li><p><span><span>Security and networking: implement RBAC, shared access signatures\/managed identity patterns, encryption options, and private connectivity (e.g., private endpoints) where needed.<\/span><\/span><\/p><\/li><li><p><span><span>Integration patterns: use Azure Storage for backup\/archival scenarios and integrate storage with hybrid services and workloads as required.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/span><\/span><\/p><\/li><li><p><span><span>Virtual machines (general): understand VM workload requirements and recovery dependencies, including sizing, availability, and backup\/restore implications.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/span><\/span><\/p><\/li><li><p><span><span>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/span><\/span><\/p><\/li><li><p><span><span>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)<\/span><\/span><\/p><\/li><li><p><span><span>System Center Virtual Machine Manager - SCVMM<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span>Secondary Skills (Nice to Have)<\/span><\/span><\/p><p><span><span>Working knowledge and implementation experience in the following areas is beneficial (secondary):<\/span><\/span><\/p><ul><li><p><span><span><b>Azure Local (Azure Stack HCI)<\/b>: familiarity with deployment and operations concepts (SDN, Network ATC, S2D), and using Windows Admin Center\/PowerShell for day-to-day management.<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Arc<\/b>: familiarity with onboarding hybrid servers\/resources, policy and extensions, and troubleshooting common agent\/connectivity issues.<\/span><\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717565\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:58.999+08:00\",\"created_at\":\"2026-03-27T08:04:19.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"job_requisition_id\":\"R1717565\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717565\",\"wid\":\"9263e4a2b7ed101f6638440ab8a70000\",\"descriptor\":\"Customer Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"15294\",\"source\":\"Talkpush\",\"id\":1193,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1714528\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714528\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T08:04:13.333+08:00\",\"created_at\":\"2026-03-27T08:04:18.926+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"head_count\":2,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"job_requisition_id\":\"R1714528\"}],\"organizations\":[{\"wid\":\"0e5f30e68253103d6fdcaee7c6e20000\",\"descriptor\":\"W100L3 Siman\",\"reference_id\":\"W100L3\",\"custom_reference_id\":\"W100L3\",\"company_reference_id\":null},{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"e62c362a2ce6103ce0f1d056ee5b0000\",\"descriptor\":\"26013 - Siman - 980009336\",\"reference_id\":\"980009336\",\"custom_reference_id\":\"980009336\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jose.melarablanco@concentrix.com\"},\"first_name\":\"Manny Melara Blanco (248396)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714528\",\"wid\":\"f1e248cab2c6101edc87178785aa0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"15293\",\"source\":\"Talkpush\",\"id\":1194,\"_score\":1},{\"campaign_title\":\"Advisor I, B2B Sales R1705841\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Live Expert in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- To be a face of our client on social platforms and marketing videos \u00a0<br \/>- Demonstrate products and features via inbound video calls \u00a0<br \/>- Increase sales and market share through your interactions \u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently \u00a0<br \/>- Maintain an expert understanding of products \u00a0<br \/>- Merchandising, maintaining, and reporting on inventory \u00a0<br \/>- Scriptwriting and translations, presenting training content, support for filming tasks \u00a0<br \/>- Sales chat, answering questions on the website\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French and advanced English<br \/>- Have previous customer service and\/or sales experience \u00a0<br \/>- Have passion or previous work experience within technology \u00a0<br \/>- Are friendly and have an engaging personality \u00a0<br \/>- Are comfortable working in a training and sales environment \u00a0<br \/>- Are comfortable working in front of camera \u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player \u00a0<br \/>- Eager to tackle challenges and changes \u00a0<br \/>- Have strong communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19 376 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<br \/><span><b><u><span>R1705841\u00a0<\/span><\/u><\/b><\/span><\/p>\",\"ats_external_id\":\"R1705841\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-02T01:59:10.050+02:00\",\"created_at\":\"2026-03-27T01:02:38.175+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1707978\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:12.879-06:00\",\"created_at\":\"2026-03-26T17:57:00.047-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.riverairigoyen@concentrix.com\"},\"first_name\":\"Rivera Irigoyen, Karen Eloisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101007805\",\"wid\":\"650241275f72100c45d3fc6b65a392c1\",\"descriptor\":\"Karen Rivera Irigoyen (101007805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361232\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\/apply\",\"job_requisition_id\":\"R1707978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"diego.castillo1@concentrix.com\"},\"first_name\":\"Diego Castillo Brenes (920068)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707978\",\"wid\":\"09ef53328614101507c3b5e86d3b0000\",\"descriptor\":\"Customer Service-Pavas-Advance Eng\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-costarica\",\"campaign_id\":\"302\",\"source\":\"Talkpush\",\"id\":59,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1562387\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with French and English\",\"street\":\"GEO Work-at-home\",\"address\":\"GEO Work-at-home\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":null,\"country\":\"Georgia\",\"short_description\":null,\"long_description\":\"<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!\u00a0<\/p><p><\/p><p><b>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?<\/b> You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.<\/p><p><\/p><p><b>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally? <\/b>Join one of the world\u2019s leading organizations that helps customers find the right music or podcast for every moment!<\/p><p><\/p><p><b>What you need to have is: <\/b><\/p><ul><li><p>Strong communication skills<\/p><\/li><li><p>Excellent <b>French<\/b> language skills (C1)<\/p><\/li><li><p>Advanced level of <b>English<\/b> (B2)<\/p><\/li><li><p>Work experience in a customer experience center is an advantage<\/p><\/li><li><p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p><\/li><li><p>Be organized, have decision-making and analytical skills<\/p><\/li><li><p>Readiness to work on shifts Monday to Sunday<\/p><\/li><li><p>Team player with a great positive attitude and strong interpersonal skill<\/p><\/li><li><p>High school education<\/p><\/li><\/ul><p>\u202f<\/p><p><b>What do you get from us? <\/b><\/p><ul><li><p>Competitive salary<\/p><\/li><li><p>Permanent Work at Home<\/p><\/li><li><p>Fully paid training<\/p><\/li><li><p>Medical insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>Performance bonus<\/p><\/li><li><p>Internet allowance<\/p><\/li><li><p>Meal vouchers<\/p><\/li><li><p>Various career development opportunities<\/p><\/li><li><p>Holiday pay<\/p><\/li><li><p>Team and Concentrix events<\/p><\/li><li><p>Getting a free premium account after the 3rd month<\/p><\/li><\/ul><p><\/p><p><b>Who are we? <\/b><\/p><p>With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world\u2019s biggest and best companies.<\/p><p><\/p><p>We\u2019re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p><p><\/p><p>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"R1562387\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-10T03:59:09.614+04:00\",\"created_at\":\"2026-03-27T03:55:19.717+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"39\",\"source\":\"Talkpush\",\"id\":1948,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.851+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"154\",\"source\":\"Talkpush\",\"id\":488,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1708887\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><span><span><span><span>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0Dutch Customer Service Advisor on an internationally innovative campaign, with a salary of <b>R20\u00a0749.<\/b><\/span><br \/><br \/><span>You will be working on-site from our vibrant Cape Town office, where creativity meets innovative technology. All the while, you will become part of a community of like-minded individuals who become friends for life.<\/span><\/span><\/span><\/span><\/p><p><\/p><p><\/p><p><b><span><span><span><span>This\u00a0Customer Service Advisor role at Concentrix is a great match if you:<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>Have a minimum of <b>6 months<\/b> international Call Centre experience\u00a0<b>(essential)<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Passed Grade 12<b>(essential)<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Ability to work shifts aligned to UK business hours<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proficient in Dutch verbal communication<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Are self-motivated and highly responsible<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span><span>What is in it for you?<\/span><\/span><\/span><\/span><\/b><br \/><b><span><span><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>A monthly salary of <b>R20\u00a0749<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Pension Fund<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Subsidised transport<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Group life cover<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Fantastic Employee Assistance Programme (EAP)<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Access to financial well-being sessions, will writing sessions and stress management sessions<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Team building and upskill training opportunities<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Interactive and inclusive company culture<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><p><br \/><span><span><span><b><span>What you will do in this role:<\/span><\/b><\/span><\/span><\/span><b><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>Taking ownership of high-profile, escalated cases from beginning to resolution<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Manage work orders within business SLA&#39;s<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proactively offer solutions to any issues or concerns that customers might face<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Consistently applying agreed behavioural and compliance standards<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Sharing knowledge and skills with other members of the team<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Developing and maintaining current knowledge of the campaign<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Ensuring first contact resolution at all times<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Providing excellent customer experiences at all times<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Verifying and updating customer information<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proactively offer solutions to any issues or concerns that customers might face<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Your qualifications and experience<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><ul><\/ul><ul><\/ul><p><\/p><p><span><span><span><span>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/span><\/span><\/span><\/span><\/p><p><\/p><p><span><span><span><span>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/span><\/span><\/span><\/span><\/p><p><br \/><span><span><span><span><b>Eligibility to work<\/b><\/span><\/span><\/span><\/span><br \/><span><span><span><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span><b>Disclaimer\u00a0<\/b><\/span><\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>\u00a0<\/span><\/span><\/span><\/h2>\",\"ats_external_id\":\"R1708887\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.914Z\",\"created_at\":\"2026-03-26T23:54:52.685Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2125\",\"source\":\"Talkpush\",\"id\":457,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1709190\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestionnaire Administratif Back Office KYC (H\/F)\",\"street\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\",\"address\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\",\"city\":\"La Motte Servolex\",\"state\":null,\"postal_code\":\"73291\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p>Dans le cadre d\u2019un remplacement de cong\u00e9 maternit\u00e9, au sein de l&#39;\u00e9quipe op\u00e9rationnelle des paiements KYC, nous recherchons un(e) Gestionnaire KYC \/ Back Office dans le cadre d\u2019un CDD de 4 mois minimum dont les missions principales seront les suivantes :<\/p><ul><li>Assurer la mise \u00e0 jour de la connaissance client<\/li><li>Identifier les clients concern\u00e9s par la mise \u00e0 jour<\/li><li>R\u00e9cup\u00e9rer les documents sur les plateformes d\u00e9di\u00e9es<\/li><li>Contacter les clients par email pour obtenir les informations et documents manquants<\/li><li>Tenir et partager des reportings<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><br \/>Une exp\u00e9rience en gestion, administratif et\/ou finance serait appr\u00e9ci\u00e9<br \/>A l&#39;aise avec les outils informatiques (Excel, Word, Outlook...)<br \/>Vous \u00eates une personne rigoureuse, organis\u00e9e et autonome.<\/p><p>Vous aimez le travail en \u00e9quipe, avez un bon sens du relationnel et prenez des initiatives<\/p><p><\/p><p><b>Informations li\u00e9es au poste<\/b><br \/>CDD temps plein (38,75h \/ semaine) de 4 mois mimimum \u00e0 pourvoir \u00e0 partir d&#39;avril<br \/>Acquisition de RTT<br \/>Bas\u00e9 \u00e0 La Motte-Servolex (Savoie)<br \/>R\u00e9mun\u00e9ration selon profil &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Indemnit\u00e9s de transport &#43; PEE<\/p>\",\"ats_external_id\":\"R1709190\",\"location\":\"La Motte Servolex\",\"job_type\":\"full_time\",\"salary\":\"1970\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T00:54:53.587+08:00\",\"created_at\":\"2026-03-27T07:50:54.722+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"La Motte Servolex\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"73291\",\"primary_location\":{\"id\":\"FR-LAM-FELIX-01\",\"wid\":\"abb4c0410095101d47a312754e1d0000\",\"descriptor\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366871\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\/apply\",\"job_requisition_id\":\"R1709190\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101eebe79c69b1040000\",\"descriptor\":\"21160 - Market Places - WHWPS3\",\"reference_id\":\"WHWPS3\",\"custom_reference_id\":\"WHWPS3\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"399e513c0e2b101efbe1483b16920000\",\"descriptor\":\"W0ZO9B P_Market Places\",\"reference_id\":\"W0ZO9B\",\"custom_reference_id\":\"W0ZO9B\",\"company_reference_id\":null},{\"wid\":\"8ae8356077c3104adad4523debd80000\",\"descriptor\":\"COGS (SITE) KYC WPS DIRECT\",\"reference_id\":\"WHWPSKYC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonia.guimet@concentrix.com\"},\"first_name\":\"Sonia Guimet (102578943)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709190\",\"wid\":\"459290201758101712ed0d7e12a50000\",\"descriptor\":\"Gestionnaire Administratif Back Office KYC (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"29292\",\"source\":\"Talkpush\",\"id\":541,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1699124\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestionnaire KYC (H\/F)\",\"street\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"address\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"city\":\"Chambery\",\"state\":null,\"postal_code\":\"73190\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p>Dans le cadre d\u2019un remplacement, au sein de l&#39;\u00e9quipe op\u00e9rationnelle des paiements KYC, nous recherchons un(e) Gestionnaire KYC \/ Back Office dans le cadre d\u2019un CDD de 4 mois minimum dont les missions principales seront les suivantes :<\/p><ul><li>Assurer la mise \u00e0 jour de la connaissance client<\/li><li>Identifier les clients concern\u00e9s par la mise \u00e0 jour<\/li><li>R\u00e9cup\u00e9rer les documents sur les plateformes d\u00e9di\u00e9es<\/li><li>Contacter les clients par email pour obtenir les informations et documents manquants<\/li><li>Tenir et partager des reportings<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><br \/>Une exp\u00e9rience en gestion, administratif et\/ou finance serait appr\u00e9ci\u00e9<br \/>A l&#39;aise avec les outils informatiques (Excel, Word, Outlook...)<br \/>Vous \u00eates une personne rigoureuse, organis\u00e9e et autonome.<\/p><p>Vous aimez le travail en \u00e9quipe, avez un bon sens du relationnel et prenez des initiatives<\/p><p><\/p><p><b>Informations li\u00e9es au poste<\/b><br \/>CDD temps plein (38,75h \/ semaine) de 4 mois \u00e0 pourvoir en avril<br \/>Acquisition de RTT<br \/>Bas\u00e9 \u00e0 Challes les Eaux (Savoie)<br \/>R\u00e9mun\u00e9ration selon profil &#43; 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We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals<\/p><p>- Focus on driving profitability through proactive management<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"254\",\"source\":\"Talkpush\",\"id\":1834,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1701394\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The ideal candidate will be adept at transforming raw information into actionable insights by processing data from various sources, including call recordings and chat logs. They will proactively assess programs to identify projects that boost operational efficiency and financial performance. The Sr. Analyst is expected to focus on delivering results across multiple domains, applying process improvement principles to streamline workflows and develop solutions for revenue enhancement opportunities.\\nIn this position, the Senior Analyst will work closely with cross-functional teams to integrate insights into business strategies, ensuring that the analytics efforts align with the organization's goals. 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Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":null,\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p><p><\/p><p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p><p><\/p><p>Welcome to our virtual world! Concentrix digitizes the entire application and selection process and offers you 100% online onboarding. Your new workplace will also be at home, but you will work virtually together with your team!<\/p><p><\/p><p>If you want to go through the virtual selection adventure with us and want to experience the benefits of working from home and work as a Customer Service Agent through various media such as phone, email or chat, then we are looking for you!<\/p><p><\/p><p><b>All that we expect from you<\/b><b>:<\/b><\/p><ul><li>Excellent customer service, focused on all enquiries and provided services<\/li><li>Finding the right solution for each individual problem<\/li><li>Providing all necessary information for new products and promotions<\/li><\/ul><p><\/p><p><b>You have the necessary skills that we are looking for!<\/b><\/p><ul><li>Good communication skills<\/li><li>Excellent written and spoken Ukrainian<\/li><li><span><span>Advanced<\/span><\/span><span><span><span>\u00a0<\/span>level of English<\/span><\/span><\/li><li>High school diploma<\/li><li>Problem-solving skills to find the right solution for any issue<\/li><li>Solid computer skills<\/li><li>Flexibility and positive attitude<\/li><\/ul><p><\/p><p><b>Concentrix offers:<\/b><\/p><ul><li>Remote work from home, guaranteeing a healthy environment<\/li><li>Flexible working hours, ensuring a good work-life balance<\/li><li>Competitive salary<\/li><li>Medical insurance<\/li><li>Life insurance<\/li><li>Performance bonus<\/li><li>Internet allowance<\/li><li>Meal vouchers<\/li><li>Various career development opportunities<\/li><li>Holiday pay<\/li><li>Team and Concentrix events<\/li><\/ul>\",\"ats_external_id\":\"R1630747\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-10T03:59:09.605+04:00\",\"created_at\":\"2026-03-27T03:37:54.329+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"37\",\"source\":\"Talkpush\",\"id\":1949,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1543394\",\"campaign_type\":\"job_application\",\"job_title\":\"Servicemedewerker voor de praktijklijn van een Medisch Contactcentrum (Jagernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p>Heb jij affiniteit met zowel de gezondheidszorg, cultuurverschillen alsook met telefonische dienstverlening? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX<\/b> Suriname is op zoek naar fulltime Servicemedewerkers voor de praktijklijn van een Medisch Contactcentrum (MCC).<\/p><p><\/p><p>Het MCC zorgt voor goede zorg voor alle asielzoekers (vluchtelingen uit andere landen) in Nederland. Hierbij besteden ze extra aandacht aan taal- en cultuurverschillen, de asielprocedure, de leefsituatie en de zorgbehoefte van asielzoekers. Dit doen zij vanuit de kernwaarden: vertrouwen, professioneel en maatschappelijk.<br \/>Als Servicemedewerker dien je het MCC zo goed mogelijk te representeren door op een empathische manier telefonische ondersteuning te verlenen.<br \/>\u00a0<\/p><p><\/p><p><\/p><h1><b>Een greep uit je dagelijkse werkzaamheden:<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Telefonische ondersteuning, in- en outbound (reactief);<\/p><\/li><li><p>Het te woord staan van asielzoekers, COA-medewerkers en (GZA-) zorgverleners (evt. met tolk) m.b.t.:<\/p><\/li><li><p>- Afspraken maken n.a.v. doorverwijzingen van de huisarts of andere zorgverleners<\/p><\/li><li><p>- Afspraken in het ziekenhuis, fysiotherapie etc.<\/p><\/li><li><p>Deze afspraken worden zelf gemaakt, waarbij rekening wordt gehouden met de verzekeringsvoorwaarden voor de asielzoeker (RMA)<\/p><\/li><li><p>- Afspraken maken m.b.t. tandklachten;<\/p><\/li><li><p>Triage van pijnklachten en beoordeling of het een spoedafspraak is of een reguliere afspraak;<\/p><\/li><li><p>Afspraak inplannen bij gecontracteerde tandarts en indien noodzakelijk ongecontracteerde tandarts;<\/p><\/li><li><p>Afspraak inplannen bij tandartsbus op locatie in tandarts applicatie;<\/p><\/li><li><p>Afspraak maken bij specialistische partijen voor tandklachten zoals kindtandarts, kaakchirurg etc;<\/p><\/li><li><p>Beantwoorden van verzekeringsvragen;<\/p><\/li><li><p>Boeken van zorgtaxi\u2019s;<\/p><\/li><li><p>O.b.v. geldende voorwaarden (type COA-locatie en indicatie pati\u00ebnt);<\/p><\/li><li><p>Overige vragen zoals het doorverbinden naar locaties.<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Minimale leeftijd van 20 jaar;<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p><\/li><li><p>Goede beheersing van zowel de Nederlandse als de Engelse taal;<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Empathisch vermogen;<\/p><\/li><li><p>Je weet effectief om te gaan met cultuurverschillen. Je kent de verschillen in communicatiestijlen en weet je daarop aan te passen;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de gezondheidszorg en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Assertiviteit (onder andere de regie nemen in een gesprek op een beleefde en correcte manier);<\/p><\/li><li><p>Uitstekende computervaardigheden (je zult met diverse computersystemen werken);<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de cli\u00ebnten\/pati\u00ebnten;<\/p><\/li><li><p>Stressbestendig zijn;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><b>Werktijden<\/b><\/h1><h1><\/h1><ul><li><p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week producttraining van maandag t\/m vrijdag van 03:30 tot 12:00uur<\/p><\/li><li><p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van <b>maandag t\/m vrijdag tussen 03:30AM en 12:00PM<\/b> <i>(wanneer de wintertijd in oktober 2024 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:30AM tot 13:00PM).<\/i><\/p><\/li><li><p>Elke dag vanaf 03:30AM beschikbaar zijn\u00a0<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><\/h1><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Een full-time basistraining en een producttraining <i>(betaald training)<\/i><\/p><\/li><li><p>Doorlopend coaching<\/p><\/li><li><p>Een uitstekend salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Taaltoeslag (omdat 80% van de gesprekken in het Engels gevoerd dienen te worden)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Referralbonus<\/p><\/li><li><p>Vakantiegeld (uitbetaling in de maand juli)<\/p><\/li><li><p>Doorgroeimogelijkheden<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Solliciteren<\/b><\/h1><p><\/p><p><b>Spreekt het bovenstaande je aan?<\/b><\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1543394\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.868+02:00\",\"created_at\":\"2026-03-27T00:37:51.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"144\",\"source\":\"Talkpush\",\"id\":489,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1568277\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Site based\",\"street\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"address\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"city\":\"Rotherham\",\"state\":\"South Yorkshire\",\"postal_code\":\"S63 5NB\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<div>!<b>Take steps towards a new career today!<\/b><\/div><div><div><p><\/p><p><b>About us\u2026<\/b><\/p><p><\/p><p><i><b>Working with us is more than just a job. It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p><p><\/p><p><b>Benefits of being an Inbound Sales Advisor:<\/b><\/p><ul><li>Full training<\/li><li>Fantastic<span>\u00a0<\/span><b>Career Development<\/b><span>\u00a0<\/span>opportunities and access to our fantastic<span>\u00a0<\/span><b>Concentrix University<\/b><span>\u00a0<\/span>portal<\/li><li>Exclusive discounts on sim only plans up to 80% for<span>\u00a0<\/span><b>you &amp; up to 4 for family and friends!<\/b><\/li><li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li><\/ul><p>family &amp; friends deals&#34;<\/p><p><\/p><p><b>What you\u2019ll need\u2026<\/b><\/p><ul><li>Individuals with excellent interpersonal and communication skills.<\/li><li>Computer literate, with the ability to navigate multiple systems efficiently.<\/li><li>Proficient in English, both oral and written.<\/li><li>Clear criminal and credit records<\/li><li>Ability to provide reference within last 3 years of employment.<\/li><li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li><li>An ability to work as part of a great team<\/li><li><\/li><\/ul><p><i><b>What are you waiting for?<\/b><\/i><\/p><p><\/p><p><i><b>We are\u2026One Team. One Company. One Concentrix<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/b><\/i><\/p><p><\/p><p><\/p><\/div><div><p>Job Types: Full-time, Permanent<\/p><\/div><div><p>Pay: \u00a325,480 per year<\/p><\/div><div><p>Additional pay:<\/p><p><\/p><ul><li>Bonus scheme<\/li><\/ul><p><\/p><p>Benefits:<\/p><p><\/p><ul><li>Company pension<\/li><li>Employee discount<\/li><li>Sick pay<\/li><li>Store discount<\/li><\/ul><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1568277\",\"location\":\"Rotherham, South Yorkshire\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.902Z\",\"created_at\":\"2026-03-26T23:37:48.047Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2118\",\"source\":\"Talkpush\",\"id\":458,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1703535\",\"campaign_type\":\"job_application\",\"job_title\":\"German Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.885Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"2097\",\"source\":\"Talkpush\",\"id\":459,\"_score\":1},{\"campaign_title\":\" Advisor I, Customer Service R1645312\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix Barra Funda - Possu\u00edmos localidades diferentes no local, ser\u00e1 informado durante a entrevista!<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645312\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.417-03:00\",\"created_at\":\"2026-03-26T20:37:19.729-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\/apply\",\"job_requisition_id\":\"R1645312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645312\",\"wid\":\"a4d54eb47e46101874c9772280bc0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"413\",\"source\":\"Talkpush\",\"id\":1,\"_score\":1},{\"campaign_title\":\" Advisor I, Customer Service R1631675\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<div><p>Temos uma vaga super interessante para quem gosta de atuar no atendimento ao cliente, vendas e agendamento de consultas. O trabalho \u00e9 presencial durante o per\u00edodo de experi\u00eancia, mas, ap\u00f3s essa fase, voc\u00ea poder\u00e1 trabalhar em home office, com mais autonomia e conforto. Venha fazer parte do nosso time e aproveite essa oportunidade de crescimento e flexibilidade!<\/p><p><br \/>Benef\u00edcios e jornada:<\/p><p><br \/>\u2022 Remunera\u00e7\u00e3o: R$1.518,00 &#43; comiss\u00e3o de Vendas que pode chegar a R$ 300,00.<br \/>\u2022 Escala de trabalho 6x1, com folgas alternadas aos finais de semana.<br \/>\u2022 Hor\u00e1rio de Trabalho: Tarde 14h20 \u00e0s 20h40<br \/>\u2022 Local de Trabalho: Concentrix BF4<br \/>\u2022 Fica na Rua Tagipuru, 906 - Barra Funda, S\u00e3o Paulo<br \/>\u2022 Vaga Presencial com possibilidade de Home Office ap\u00f3s a experi\u00eancia<br \/>\u2022 Treinamento Remunerado. 5x2 das 9h \u00e0s 17h12<\/p><p><\/p><p><\/p><p>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/p><p><\/p><p>Benef\u00edcios:<\/p><p><\/p><p>\u2022 Vale Refei\u00e7\u00e3o\/Alimenta\u00e7\u00e3o flex\u00edvel (sem desconto em folha)<br \/>\u2022 Seguro de Vida;<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade;<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia;<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o;<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida;<br \/>\u2022 We Care: Linha 24hrs de atendimento para orienta\u00e7\u00e3o Psicol\u00f3gica, Financeira e Jur\u00eddica;<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais;<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade!!<\/p><p><\/p><p><\/p><p>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.\u00a0<\/p><p><\/p><p><\/p><p>O que voc\u00ea precisa para brilhar aqui:<\/p><p><\/p><p>\u2022 Ensino m\u00e9dio completo;\u00a0<br \/>\u2022 Maior de 18 anos;\u00a0<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);\u00a0<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;\u00a0<br \/>\u2022 Familiaridade com pacote office;\u00a0<br \/>\u2022 Precisa ter experi\u00eancia em vendas e suporte ao cliente;\u00a0<br \/>\u2022 Comprometimento;\u00a0<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!\u00a0<\/p><p><\/p><p><\/p><p>Nosso processo seletivo:<\/p><p><\/p><p>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<\/p><p><\/p><p><\/p><p>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente! Vaga afirmativa para PCD.<br \/>\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1631675\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.406-03:00\",\"created_at\":\"2026-03-26T20:37:18.733-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thiago.silva5@concentrix.com\"},\"first_name\":\"Alves, Thiago\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101948013\",\"wid\":\"8afd8dc6a203010e41cec335b9800000\",\"descriptor\":\"Thiago Alves (101948013)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"102859434\",\"wid\":\"2a9a4fcc7fc210248c542fa1c9750000\",\"descriptor\":\"Melissa Machado (102859434)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-323637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\/apply\",\"job_requisition_id\":\"R1631675\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1631675\",\"wid\":\"6112e0dcebd3100ca477b861d4800000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"410\",\"source\":\"Talkpush\",\"id\":2,\"_score\":1},{\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:05.394-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - 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Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. 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Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<br \/><br \/>O que voc\u00ea precisa para brilhar aqui:<br \/><br \/>\u2022 Ensino m\u00e9dio completo;<br \/>\u2022 Maior de 18 anos;<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;<br \/>\u2022 Familiaridade com pacote office;<br \/>\u2022 Autonomia;<br \/>\u2022 Comprometimento;<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<br \/><br \/>Nosso processo seletivo:<br \/><br \/>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<br \/><br \/>Venha fazer parte de algo especial. 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Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leslie.avelar@concentrix.com\"},\"first_name\":\"Avelar, Leslie Calisto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102844431\",\"wid\":\"f087cb32845e1004228b494c37df0000\",\"descriptor\":\"Leslie Calisto Avelar (102844431)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"101693347\",\"wid\":\"46537175376e0187d00426c45a23437a\",\"descriptor\":\"Igor Gomes (101693347)\"},{\"id\":\"103171268\",\"wid\":\"fc45aaff054a101f76d68946755c0000\",\"descriptor\":\"Daniele Silva (103171268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-320690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\/apply\",\"job_requisition_id\":\"R1608106\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1608106\",\"wid\":\"6cd6b30264061032bddcb719875a0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"357\",\"source\":\"Talkpush\",\"id\":5,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:42.054+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - 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\uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - 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Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:41.587+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"26343\",\"source\":\"Talkpush\",\"id\":545,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1664363\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC EN\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T18:59:06.021-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div><p>We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.<\/p><p><\/p><\/div><p>Are you willing to get a strong experience in the inside sales? Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T01:45:08.376+01:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"705\",\"source\":\"Talkpush\",\"id\":320,\"_score\":1},{\"campaign_title\":\"Advisor I, B2B Sales R1717769\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual German with advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 23,000 euros gross\/year &#43; up to 6,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Uniling\u00fce .\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\\nDuraci\u00f3n del proyecto: 8 meses. \\nSin embargo, hay grandes posibilidades de quedar como parte del equipo permanente.\",\"long_description\":\"<p>En Concentrix estamos buscando L\u00edder de Proyecto SAP para una migraci\u00f3n a S4 HANA mediante Brownfield.<\/p><p><\/p><p>M\u00f3dulos fucionales: FI, CO, MM, SD, BCS, PM, PS.<br \/>\u00a0<\/p><p>Responsabilidades:<\/p><ul><li><p>Liderar el proyecto.<\/p><\/li><li><p><span>Gestionar el equipo, <\/span><\/p><\/li><li><p><span>Seguimiento y control de avance, <\/span><\/p><\/li><li><p><span>Gesti\u00f3n de riesgos e issues<\/span><\/p><\/li><li><p><span>Gesti\u00f3n de la relaci\u00f3n con el cliente desde la vista de delivery.<\/span><\/p><\/li><\/ul><p><\/p><p><span>Requerimiento:<\/span><\/p><ul><li><p><span>Al menos 5 a\u00f1os como l\u00edder de proyecto SAP.<\/span><\/p><\/li><li><p><span>Manejo de metodolog\u00eda Activate para migraci\u00f3n a S4 HANA.<\/span><\/p><\/li><\/ul><p><\/p><p>Deseable:<\/p><ul><li><p><span>Experiencia en liderazgo de proyectos de upgrade ya sea en S4 HANA o ECC.<\/span><\/p><\/li><li><p><span>Ingl\u00e9s fluido ser\u00eda visto como un plus.<\/span><\/p><\/li><li><p><span>Certificaci\u00f3n SAP Activate.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716454\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6255000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:10.965+08:00\",\"created_at\":\"2026-03-27T04:04:52.014+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0402\",\"descriptor\":\"Manager, Business Systems Analysis (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\/apply\",\"job_requisition_id\":\"R1716454\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0yes, Level 2 (approved security clearance preferred, at least willingness to start the approval process for security clearance)<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0flexible, in the area of Cologne\/Bonn or Hamburg or Berlin (or between those locations) preferred<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>Skype for Business:<\/b>\u00a0<\/p><ul><li><b><span>Unified Communications (UC)<\/span><\/b><span>: Deep understanding of UC concepts, protocols, and standards. Knowledge of SIP (Session Initiation Protocol\/SDP). Familiarity with codecs, signalling, and media negotiation.<\/span>\u00a0<\/li><li><b><span>Skype for Business Deployment and Administration<\/span><\/b><span>: Proficiency in deploying, configuring, and managing Skype for Business Server (Level 300-400), Expertise in user provisioning, policies, and security settings. Troubleshooting skills for server, client, and network issues.<\/span><\/li><li><b><span>Networking<\/span><\/b><span>: Understanding of LAN, WAN, and VPN technologies., Knowledge of DNS, DHCP, and firewall rules, Ability to troubleshoot network connectivity problems.<\/span><\/li><li><b><span>Voice over IP (VoIP)<\/span><\/b><span>: Experience with VoIP architecture, call routing, and quality of service (QoS), Familiarity with gateways\/SBCs, PSTN connectivity, and E911 services.<\/span><\/li><li><b><span>Active Directory (AD)<\/span><\/b><span>: Proficiency in AD design, user management, and group policies, Integration of Skype for Business with AD for authentication and user synchronization.<\/span><\/li><li><b><span>Microsoft SQL Server:\u00a0<\/span><\/b><span>Ability to perform basic troubleshooting tasks on the MS SQL Backend, Ability to extract information from the databases, Knowledge how Skype for Business relates on MS SQL Server<\/span><\/li><li><b><span>Security and Compliance<\/span><\/b><span>: Awareness of security best practices for Skype for Business, Knowledge of compliance features, archiving, and eDiscovery.<\/span><\/li><\/ul><p><\/p><p><b>Microsoft Teams<\/b><\/p><ul><li>Deep technical knowledge of\u00a0<b>Microsoft Teams architecture, features and functionalities<\/b><\/li><li>Proven experience with\u00a0<b>Teams administration and architecture<\/b>\u00a0including user management, policies, and compliance as well as Teams Phone<\/li><li><b><span>Microsoft Teams Integration<\/span><\/b><span>: Understanding of how Teams and Skype for Business coexist, Knowledge of migration strategies from Skype for Business to Teams.<\/span><\/li><li><b>Ability to diagnose and resolve issues related to Microsoft Teams<\/b>\u00a0clients, meetings, calls, and integrations.\u00a0<\/li><li><b>Knowledge of third-party applications and integrations<\/b>\u00a0that enhance Microsoft Teams capabilities.\u00a0<\/li><\/ul><p><\/p><p><b>Additional 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plus)<\/li><\/ul>\",\"ats_external_id\":\"R1710328\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.514+08:00\",\"created_at\":\"2026-03-27T04:01:05.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global 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Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Technical Skills \u2013 Solution Area:<\/span><\/b><span>\u00a0AI Business Solutions, SharePoint on premise and M365 SPO<\/span><\/p><p><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><\/p><ul><li><span>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0required (Level 2); someone with active Security Clearance preferred, at least willingness to obtain a security clearance<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0near Cologne \u2013 Bonn preferred to reduce travel time<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>SharePoint On Premise (focus area)<\/b><\/p><ul><li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<\/li><li>SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<\/li><\/ul><p><b>SharePoint Online Administration:<\/b>\u00a0<\/p><ul><li>Manage site collections at the tenant level.\u00a0<\/li><li>Design and implement hub site\u00a0architecture.\u00a0<\/li><li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<\/li><li>Oversee tenant-level external sharing and prevent oversharing.\u00a0<\/li><li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<\/li><li>Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<\/li><li>Implement data loss prevention, data retention, and sensitivity labels\u00a0for SPO\/ODFB.\u00a0<\/li><li>Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<\/li><li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<\/li><li>Classic\u00a0and\u00a0Modern\u00a0Search\u00a0\u00a0<\/li><li>Understanding\u00a0of the\u00a0latest\u00a0updates and\u00a0changes to\u00a0SharePoint\u00a0Online\u00a0<\/li><\/ul><p><\/p><p><b>OneDrive for Business Administration:<\/b>\u00a0<\/p><ul><li>Understand GPO\/Intune settings for managing\u00a0the OneDrive\u00a0for Business sync client.\u00a0<\/li><li>Migrate from on-premises home drives to OneDrive for Business.\u00a0<\/li><li>Apply best practices for the OneDrive for Business sync client.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li>Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online\u00a0, Configuring SharePoint Online deployments and configurations\u00a0, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<\/li><li>Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; other data sources<\/li><li>Power Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents<\/li><li>Developing custom solutions using modern developer stack\u00a0<\/li><li>SharePoint PowerShell scripting for online (&amp; on premises environments)<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710331\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"8.65\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.281+08:00\",\"created_at\":\"2026-03-27T04:01:05.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1710331\/apply\",\"job_requisition_id\":\"R1710331\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710331\",\"wid\":\"645ee6037d1c1018547c0d8434c70000\",\"descriptor\":\"SharePoint CSA (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14791\",\"source\":\"Talkpush\",\"id\":1200,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1710349\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Role Overview\\n\\nWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.\\n\\nKey Responsibilities\\n\\nDesign, implement, and support Microsoft Teams solutions across the organisation.\\n\\nLead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.\\n\\nIntegrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.\\n\\nManage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.\\n\\nSupport and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.\\n\\nProvide guidance on Skype for Business Server coexistence and migration strategies.\\n\\nCollaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.\\n\\nDocument configurations, procedures, and best practices.\\n\\nConsult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.\\n\\nDeliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.\\n\\nAct as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.\\n\\nRequired Skills and Experience\\n\\nProven experience with Microsoft Teams administration and architecture including Teams Phone.\\n\\nStrong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).\\n\\nExperience with Exchange Online, SharePoint Online, and Entra ID.\\n\\nFamiliarity with Teams Hybrid deployments and migration from Skype for Business.\\n\\nUnderstanding of Microsoft 365 security, compliance, and governance features.\\n\\nAbility to troubleshoot complex Teams and voice-related issues.\\n\\nExcellent communication and documentation skills.\\n\\nPreferred Qualifications\\n\\nMicrosoft certifications such as MS-700, MS-720, or MS-102.\\n\\nExperience with PowerShell scripting for automation and administration.\\n\\nKnowledge of networking fundamentals related to VoIP and real-time communications.\\n\\nExperience working in regulated or enterprise environments.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><p><b>Key Responsibilities<\/b><\/p><p>Design, implement, and support Microsoft Teams solutions across the organisation.<\/p><p>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/p><p>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/p><p>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/p><p>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/p><p>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/p><p>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/p><p>Document configurations, procedures, and best practices.<\/p><p>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/p><p>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/p><p>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/p><p><b>Required Skills and Experience<\/b><\/p><p>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/p><p>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/p><p>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/p><p>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/p><p>Understanding of Microsoft 365 security, compliance, and governance features.<\/p><p>Ability to troubleshoot complex Teams and 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City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Advisor I, Customer Service interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position requires broad knowledge of client products and\/or services to resolve non-standard or escalated customer issues.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and\/or escalated issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions independent of decision-support tools; including handling escalated calls from other customer support associatesservice advisor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems or offer solutions that are that are generally unstructured and require extensive clarification<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain in-depth knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Adhere to shift schedules and maintain acceptable attendance. Provide required notification of absence according to company policy<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with one year of customer service experience preferred<\/p><p>\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn; including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong organizational skills with the ability to juggle multiple tasks; adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May mentor Entry, Intermediate or Senior level agents<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1711767\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:07:30.735+08:00\",\"created_at\":\"2026-03-27T03:56:33.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-BARAN-01\",\"wid\":\"34a27d1141f301f23544a4fc0708cda0\",\"descriptor\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0568\",\"descriptor\":\"Sr. Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367380\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"job_requisition_id\":\"R1711767\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1b29b9f623d3100d25c7ff57b9f60000\",\"descriptor\":\"11438 - Google - 980002940\",\"reference_id\":\"980002940\",\"custom_reference_id\":\"980002940\",\"company_reference_id\":null},{\"wid\":\"8d21f50d5aa4100d26076a4cce0d0000\",\"descriptor\":\"W0ZKUV Google Accessibility\",\"reference_id\":\"W0ZKUV\",\"custom_reference_id\":\"W0ZKUV\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lara.lorenzo@concentrix.com\"},\"first_name\":\"Lara Lorenzo-Watson (898214)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711767\",\"wid\":\"765f7d98c7d6101935fa04d9254e0000\",\"descriptor\":\"QA Tester\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22935\",\"source\":\"Talkpush\",\"id\":546,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1703386\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Malaga (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0Danish and English<\/span><\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 08:00\/ 08:30 to 17:0<\/span><\/span><span><span>0\/17:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span><\/span><span><span>21,600 euros gross\/yea<\/span><\/span><span><span>r<\/span><\/span><span><span>\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0<\/span><\/span><\/span><span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1703386<\/span><\/p><\/div>\",\"ats_external_id\":\"R1703386\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T14:56:45.394+02:00\",\"created_at\":\"2026-03-26T20:49:53.037+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"Norwegian\",\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363226\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\/apply\",\"job_requisition_id\":\"R1703386\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703386\",\"wid\":\"e7be842c3d2e10105fb1b8a3b4bd0000\",\"descriptor\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"250\",\"source\":\"Talkpush\",\"id\":1838,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1710638\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Italian-speaking) - Hybrid- Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u00a0in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u00a0in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have native or bilingual level of Italian and advanced level of English<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- A base salary of 25,000 euros gross\/year &#43; a bonus up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract: 39h\/week, Monday to Thursday, from 09.00 to 17.30, Friday from 09:00 to 16:30<\/p><p>- We also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix,<\/b>\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Customer Success Manager in Malaga\u00a0(Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Success Manager in Malaga<\/span><\/b><b><span><span>\u00a0<\/span>(Hybrid),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <b>Customer Success Manager<\/b> on our team, you will:\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Accelerate cloud consumption and identify additional cloud cross-sell \/ upsell opportunities for nominated Corporate customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Involve direct outreach (email, calls) to nominated customers by reacting to digital signals generated via TSI marketing and trigger outreach to drive cloud consumption, customer retention, and expansion<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide technical product overview and insights pertinent to customer need and usage scenarios<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in English<\/span><\/span><br \/><span><span>- Have 3&#43; years sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can explain complex technical solutions to technical and non-technical audiences<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u202f\u202f<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract: Monday to Thursday<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 17:30<\/span><\/span><span><span><span>\u00a0<\/span>Fridays<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 16:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>27,250<\/span><\/span><span><span> euros gross\/year &#43; up to 4.000 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>in bonus<\/span><\/span><span><span>\u00a0&#43; private medical insurance<\/span><\/span><br \/><span><span>- Great office location in\u202fMalaga<\/span><\/span><span><span>\u00a0with hybrid work model after 2 months<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, language classes and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside<\/b> <b>Sales Representative<\/b> <b>in Barcelona<\/b> <b>(Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Inside Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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At Concentrix, our experience design and engineering team reimagines customer experience through strategy, talent, and technology.<\/p><p><\/p><p>Within our Marketing Solutions team, we deliver performance-based, omni-channel marketing strategies for leading global brands; leveraging data, creativity, and technology across email, search, programmatic, and social platforms.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Specialist, Digital Planning in Barcelona, you will play a key role in shaping and optimizing digital campaigns that drive real business impact.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>- Support the development of digital media strategies across Programmatic Display, Social, and Search, collaborating with senior stakeholders and cross-functional teams.<br \/>- Build and document digital communication plans, contributing innovative ideas to go-to-market strategies.<br \/>- Execute and optimize campaigns in partnership with operations teams, ensuring high-quality delivery and performance consistency.<br \/>- Monitor campaign performance and provide data-driven insights and optimization recommendations on a regular basis (real-time and periodic).<br \/>- Stay up to date with industry trends, tools, and partners, identifying opportunities to enhance capabilities and innovation.<br \/>- Collaborate across teams to ensure alignment between digital and non-digital planning, supporting integrated marketing strategies.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b>\u00a0<\/p><p><\/p><p>- 1\u20133 years of experience in digital media, marketing strategy, or campaign management.<br \/>- Strong analytical and problem-solving skills, with the ability to interpret data and generate actionable insights.<br \/>- Excellent communication and presentation skills, with the ability to adapt messaging to different audiences and stakeholders.<br \/>- Experience or familiarity with Programmatic, Social, Search, or digital marketing platforms.<br \/>- Ability to manage multiple projects, prioritize tasks, and work effectively in a fast-paced environment.<br \/>- Proactive, detail-oriented, and innovative mindset, with the ability to drive ideas and contribute to business initiatives.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Hybrid work model<br \/>- Full-time 39 hours\/week \u2013 permanent contract<br \/>- Competitive Salary<br \/>- Great location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company<br \/>- Career development programs and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and help shape the future of digital marketing with Concentrix.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1717958\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-02T01:59:10.032+02:00\",\"created_at\":\"2026-03-26T17:04:56.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366284\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\/apply\",\"job_requisition_id\":\"R1717958\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717958\",\"wid\":\"2a25163032c8101fb7d081f772c70000\",\"descriptor\":\"Marketing Specialist - Digital Paid Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"241\",\"source\":\"Talkpush\",\"id\":1843,\"_score\":1},{\"campaign_title\":\"Solution Architect (TCF) R1717936\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. 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Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Italian and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2876927563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.810+03:00\",\"created_at\":\"2026-03-26T17:07:47.735+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"617\",\"source\":\"Talkpush\",\"id\":170,\"_score\":1},{\"campaign_title\":\"LI Revive \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Specialist in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Sales Development Specialist <\/b>on our team, you will:\u202f\u202f\u00a0\u00a0<\/p><p><\/p><p>- Achieve specific sales targets and maximizing sale opportunities on each and every call\u00a0<\/p><p>- Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs\u00a0<\/p><p>- Maintain broad knowledge of products, pricing, promotions, and procedures\u00a0<\/p><p>- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)\u00a0<\/p><p>- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures\u00a0<\/p><p>- Prepare complete and accurate work including appropriately notating accounts as required\u00a0<\/p><p>- Participate in activities designed to improve customer satisfaction and sales performance\u00a0<\/p><p>\u00a0- Answer billing questions by talking through components of customer accounts\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian plus advanced English \u00a0<br \/>- Have strong communication skills \u00a0<br \/>- Have solid Sales Background \u00a0<br \/>- Are achievement and goal oriented \u00a0<br \/>- Have good computer skills\u00a0\u00a0<\/p><p>- Are motivated and self-starter\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:30 to 18:30 \u00a0<br \/>- Base salary of 20.000 euros gross\/year &#43; up to 4.500 gross\/year<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in German and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1561830068\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.652+03:00\",\"created_at\":\"2026-03-26T15:18:52.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"613\",\"source\":\"Talkpush\",\"id\":173,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1717846\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant de la client\u00e8le - Solutions pour sites web\",\"street\":\"PRT Lisbon - Av. 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Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Conseiller Client a Lisbonne, Portugal (Sur Site),<span>\u00a0<\/span><\/b>tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que Conseiller Client au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Fournir un service \u00e0 la client\u00e8le exceptionnel aux utilisateurs par le biais du chat, du courrier \u00e9lectronique et du t\u00e9l\u00e9phone.<\/li><li>D\u00e9panner les probl\u00e8mes rencontr\u00e9s par les utilisateurs avec la plateforme, en proposant des conseils et des solutions.<\/li><li>Former les utilisateurs aux fonctionnalit\u00e9s de la plateforme et les aider \u00e0 tirer le meilleur parti de leurs sites web.<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes charg\u00e9es des produits et du d\u00e9veloppement pour r\u00e9soudre des probl\u00e8mes techniques complexes.<\/li><li>Se tenir au courant des nouvelles fonctionnalit\u00e9s du programme et des mises \u00e0 jour afin de fournir une assistance pr\u00e9cise.<\/li><li>Recueillir et transmettre les commentaires des utilisateurs afin d&#39;am\u00e9liorer l&#39;exp\u00e9rience globale des utilisateurs.<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as de l&#39;exp\u00e9rience dans le service \u00e0 la client\u00e8le, l&#39;assistance technique ou un r\u00f4le similaire.<\/li><li>T&#39;as de solides comp\u00e9tences en communication, tant \u00e0 l&#39;oral qu&#39;\u00e0 l&#39;\u00e9crit.<\/li><li>T&#39;es \u00e0 l&#39;aise avec la technologie et avez la capacit\u00e9 d&#39;apprendre rapidement de nouveaux logiciels et outils.<\/li><li>T&#39;as d&#39;excellentes comp\u00e9tences en mati\u00e8re de r\u00e9solution de probl\u00e8mes<\/li><li>T&#39;as de l&#39;exp\u00e9rience des constructeurs de sites web ou des syst\u00e8mes de gestion de contenu est un plus.<\/li><\/ul><p><\/p><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Lisbonne, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Package de relocalisation et logement garanti (pour 12 mois)<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Summary<\/b><\/p><p><\/p><p>As an<span>\u00a0<\/span><b>Azure IaaS Customer Architect<\/b>, you act as a trusted technical advisor, architect, and problem solver for enterprise and government customers. You help customers<span>\u00a0<\/span><b>design, deploy, operate, and optimize hybrid and cloud infrastructure solutions<\/b>, with a strong focus on<span>\u00a0<\/span><b>Azure Arc\u2013enabled hybrid environments, Azure Storage, and Azure Backup \/ disaster recovery strategies<\/b>.<\/p><p>This is an<span>\u00a0<\/span><b>advisory role<\/b>, combining architecture guidance, deep technical troubleshooting, and strategic consulting to help customers achieve resilient, secure, and well\u2011architected solutions on Azure.<\/p><div><\/div><p><b>Core Technical Skills (Required)<\/b><\/p><p><b>Azure Infrastructure &amp; Hybrid Expertise<\/b><\/p><p>Broad and deep knowledge of Azure infrastructure, with<span>\u00a0<\/span><b>expert\u2011level focus on the following technologies<\/b>:<\/p><ul><li><b>Azure Arc<\/b><ul><li>Arc\u2011enabled servers, Kubernetes, and data services<\/li><li>Hybrid and multi\u2011cloud management, governance, and monitoring<\/li><li>Policy, security, and 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Danish (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have previous experience in Customer Service or as a tourism\/travel representative<\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><span><b>Concentrix is an equal-opportunity employer<\/b><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos uma empresa global, l\u00edder em tecnologia e servi\u00e7os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg\u00f3cios atrav\u00e9s da tecnologia e de solu\u00e7\u00f5es integradas, em mais de 70 pa\u00edses. E orgulhamo-nos de ser reconhecidos com pr\u00e9mios como &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; e &#34;Best Company Culture,&#34; ano ap\u00f3s ano.<\/span><\/p><p><\/p><p><span>Se procuras crescimento e inspira\u00e7\u00e3o, enquanto <b>Representante do Servi\u00e7o de Apoio ao Cliente em Braga, Portugal (On-Site<\/b>), connosco os teus objetivos s\u00e3o alcan\u00e7ados. A tua miss\u00e3o ser\u00e1 garantir que alcan\u00e7amos os objetivos de desempenho em todas as opera\u00e7\u00f5es. E que respondemos \u00e0s expectativas dos nossos clientes, atingindo a excel\u00eancia operacional ao n\u00edvel da qualidade, efici\u00eancia e melhoria da jornada do cliente.<\/span><\/p><p><\/p><p><span><b>Crescimento profissional e pessoal<\/b><\/span><\/p><p><\/p><p><span>Damos-te toda a forma\u00e7\u00e3o, tecnologias de ponta e o apoio cont\u00ednuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l\u00edderes foram promovidos internamente! \u00c9 por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran\u00e7a, criados para te colocar no caminho certo para constru\u00edres a carreira que sempre imaginaste.<\/span><\/p><p><\/p><p><span><b>O que vais fazer diariamente?<\/b><\/span><\/p><p><span>Enquanto\u00a0Representante do Servi\u00e7o de Apoio ao Cliente vais :<\/span><\/p><ul><li><span>Ajudar os clientes no processo p\u00f3s-venda, respondendo a quest\u00f5es\u00a0atrav\u00e9sde chamada telef\u00f3nica (inbound)<\/span><\/li><li><span>Manter registos das intera\u00e7\u00f5es ou transa\u00e7\u00f5es dos clientes, registando as quest\u00f5es, reclama\u00e7\u00f5es, ou coment\u00e1rios, bem como as a\u00e7\u00f5es tomadas.<\/span><\/li><li><span>Prestar um excelente servi\u00e7o ao cliente, gerindo as expectativas e reclama\u00e7\u00f5es de uma forma muito positiva, educada e diplom\u00e1tica.<\/span><\/li><li><span>Tratar os pedidos de informa\u00e7\u00e3o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/span><\/li><li><span>Assegurar que o grau de satisfa\u00e7\u00e3o est\u00e1 de acordo com as necessidades do cliente e da empresa<\/span><\/li><\/ul><p><\/p><p><span><b>As tuas qualifica\u00e7\u00f5es :<\/b><\/span><\/p><ul><li><span>Tens um excelente n\u00edvel de Portugu\u00eas (escrito e oral)\u00a0e bom nivel de Ingl\u00eas (B2)<\/span><\/li><li><span>Tens familiaridade\/aptid\u00e3o com\u00a0<i>smart devices<\/i>, nomeadamente\u00a0applica\u00e7\u00f5es para smartphones<\/span><\/li><li><span>Tens excelentes capacidades de comunica\u00e7\u00e3o aliadas \u00e0 empatia e ao esp\u00edrito de equipa<\/span><\/li><li><span>Adoras identificar as necessidades dos clientes e propor solu\u00e7\u00f5es r\u00e1pidas\u00a0<\/span><\/li><li><span>\u00c9s proficiente na utiliza\u00e7\u00e3o de programas inform\u00e1ticos<\/span><\/li><\/ul><p><\/p><p><span>Mesmo que n\u00e3o tenhas todas as qualifica\u00e7\u00f5es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/span><\/p><p><\/p><p><span><b>O que te oferecemos<\/b><\/span><\/p><p><span>Nesta fun\u00e7\u00e3o, oferecemos benef\u00edcios que apoiam o teu estilo de vida \u00fanico:<\/span><\/p><ul><li><span>A tempo inteiro com contratos por tempo indeterminado (negoci\u00e1veis em fun\u00e7\u00e3o da tua experi\u00eancia e das necessidades do nosso cliente)<\/span><\/li><li><span>Sal\u00e1rio competitivo e b\u00f3nus de performance<\/span><\/li><li><span>Localiza\u00e7\u00e3o privilegiada em Braga, Portugal<\/span><\/li><li><span>Oportunidades de b\u00f3nus com o programa Refer a Friend (refer\u00eancia)<\/span><\/li><li><span>Forma\u00e7\u00e3o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/span><\/li><li><span>Programas de desenvolvimento de carreira<\/span><\/li><\/ul><p><\/p><p><span><b>Vive a tua melhor vers\u00e3o!<\/b><\/span><\/p><p><\/p><p><span>Se tudo isto te parece incr\u00edvel e queres dar o pr\u00f3ximo passo na tua carreira profissional, ent\u00e3o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de &#34;empregador de refer\u00eancia&#34;.<\/span><\/p><p><\/p><p><span><b>Concentrix \u00e9 uma empresa que promove a igualdade de oportunidades<\/b><\/span><\/p><p><\/p><p><span><i>Estamos orgulhosamente unidos enquanto uma s\u00f3 equipa, uma \u00fanica empresa, a n\u00edvel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina\u00e7\u00e3o e ass\u00e9dio. Todas as nossas pr\u00e1ticas de recrutamento s\u00e3o baseadas nas necessidades de neg\u00f3cio, requisitos do trabalho e qualifica\u00e7\u00f5es profissionais, sem considerar a ra\u00e7a, a idade, a identidade de g\u00e9nero, a orienta\u00e7\u00e3o sexual, a religi\u00e3o, a etnia, o estado familiar ou parental, a nacionalidade, defici\u00eancia ou qualquer outra classifica\u00e7\u00e3o protegida pelas leis nacionais aplic\u00e1veis.<\/i><\/span><\/p><p><\/p><p><span><b>Elegibilidade para trabalhar<\/b><\/span><\/p><p><\/p><p><span>De acordo com a legisla\u00e7\u00e3o portuguesa, s\u00f3 ser\u00e3o considerados para esta posi\u00e7\u00e3o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/span><\/p>\",\"ats_external_id\":\"R1717802\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:12.830+08:00\",\"created_at\":\"2026-03-26T20:12:45.196+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Representante-de-Apoio-ao-Cliente---Em-Portugus---App-de-Mobilidade_R1717802\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Customer Service Sales Representative in<span>\u00a0Valencia <\/span><\/span><span>(<\/span><span>Hybrid<\/span><span>), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fast and effective reply to inbound queries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls when necessary to solve issues with customers and different internal business units<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensuring personal knowledge of the Store portfolio and Post sales<span>\u00a0<\/span><\/span><span>process\u00b4s<\/span><span><span>\u00a0<\/span>are maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have minimum of 1 year relevant experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Knowledge of sales techniques (up-\/cross-selling, objection handling,<span>\u00a0<\/span><\/span><span>etc<\/span><span>)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are customer driven and motivation to work in sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and target oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have IT knowledge and technical understanding<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong personal interest &amp; curiosity in IT products and applications<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Real capability to listen to customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Exceptional customer facing and customer care skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday to Friday 09-18h<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><b>19623,94<\/b><span><span> euros gross\/year &#43; up to <\/span><\/span><b>3000<\/b><span><span> euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0Valencia<\/span><\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Finnish? If so, then join us<span>\u00a0<\/span><\/span><\/span><b><span>in Malaga as a<\/span><\/b><span><span><span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. 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In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Answer customer inquiries via email and telephone in an efficient,<span>\u00a0<\/span><\/span><span>professional<\/span><span><span>\u00a0<\/span>and friendly manner.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Make customers feel safe and welcome when they are in contact with us.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Follow the guidelines and processes set up by the bank.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of Finnish and advanced level of English<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have an open and positive mindset that helps to provide the best customer service experience\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in<span>\u00a0<\/span><\/span><span>customers<\/span><span><span>\u00a0<\/span>service<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>good communication<\/span><span>, written and listening skills\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It would be a plus if:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in invoicing, bank or collection industry is good to have, but not<span>\u00a0<\/span><\/span><span>a must<\/span><span><span>\u00a0<\/span>- as you will get relevant training in the field<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we encourage you to apply anyway.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help you support your<span>\u00a0<\/span><\/span><\/span><b><span>unique lifestyle:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00<\/span><\/span><span>\u00a0\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Great team<\/span><span><span>\u00a0<\/span>and working environment in a modern centrally placed office in Benalmadena<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Aveiro, Portugal (sur site<\/b><\/span>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b><span>D\u00e9veloppement professionnel et personnel<\/span><\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b><span>Ce que tu feras dans ce r\u00f4le<\/span><\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><p><\/p><ul><li>Contacter les clients et les clients potentiels par appel sortant de mani\u00e8re proactive, pr\u00e9senter les solutions de chauffage et conclure des ventes<\/li><li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr\u00e9senter et expliquer les services et produits de l\u2019entreprise<\/li><li>Fournir des informations techniques et tarifaires sur les \u00e9quipements et services de chauffage<\/li><li>R\u00e9pondre aux questions des clients concernant l\u2019installation, l\u2019entretien et les aides financi\u00e8res \u00e9ventuelles<\/li><li>G\u00e9rer les r\u00e9clamations et r\u00e9soudre les \u00e9ventuels probl\u00e8mes techniques ou administratifs<\/li><\/ul><p><\/p><p><b><span>Tes qualifications<\/span><\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><p><\/p><ul><li>T&#39;as une excellente ma\u00eetrise du fran\u00e7ais (oral et \u00e9crit) pour une communication claire et persuasive<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T\u2019as de l\u2019exp\u00e9rience en appels sortants et en prospection commerciale, id\u00e9alement dans le secteur de l\u2019\u00e9nergie ou des services (pr\u00e9f\u00e9rable)<\/li><li>T&#39;as des bonnes Comp\u00e9tences en n\u00e9gociation et en persuasion pour convertir les prospects en clients<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. 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Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b><span>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/span><\/b><\/p><p><i><span>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. 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E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. 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Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"1204275053\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.951+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4354\",\"source\":\"Talkpush\",\"id\":433,\"_score\":1},{\"campaign_title\":\"NL - Vattenfall - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Word Innovatieve Klantenservicemedewerker bij Vattenfall\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Help klanten met energieadvies bij Vattenfall!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Klantenservice&nbsp;Vattenfall<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word je ge&iuml;nspireerd door nieuwe uitdagingen?&nbsp;Concentrix, wereldleider in technologie en diensten, versterkt 's werelds beste merken. Omarm je volgende stap als klantenservicemedewerker voor&nbsp;Vattenfall&nbsp;en werk met ons aan duurzaam gedreven toekomst.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat je gaat doen?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;Energie Expert&nbsp;ondersteun je klanten over&nbsp;het afnemen van energiecontracten en diensten. Je gaat klanten spreken die vragen hebben over een huidig energiecontract of over klant worden bij&nbsp;Vattenfall.&nbsp;Je&nbsp;beantwoord klanten via telefoon&nbsp;en\/of mail&nbsp;en&nbsp;geeft ze creatieve tips om te verduurzamen. Je past jouw&nbsp;expertise&nbsp;toe als je een contract afsluit om te zorgen dat de klant een goed beeld heeft van het contract en de voorwaarden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat wij bieden<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een salaris van&nbsp;&euro;15,28 bruto per uur (vanaf 21 jaar), inclusief vakantiegeld en goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een goed bereikbare werkplek in Groningen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Toegang tot onze&nbsp;Concentrix&nbsp;University om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Groeimogelijkheden binnen het team en bedrijf.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:57,&quot;335559737&quot;:57,&quot;335559739&quot;:120}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93 Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\u23f0 Flexibel met werktijden; beschikbaar van maandag tot en met vrijdag van 08:00 tot en met 15:00 uur.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udde3\ufe0f Je spreekt en schrijft vloeiend Nederlands.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83c\udf1f Je bent gedreven en zet klanten altijd op de eerste plaats.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udc42 Een scherp luisterend oor en snel in het herkennen van klantbehoeften.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udcbb Goede technologische vaardigheden en moeiteloos werken met computersystemen.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udd04&nbsp;Multitasken&nbsp;zit in je bloed en je bent gedreven om die extra stap te zetten.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer Vandaag!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om een verschil te maken?&nbsp;Solliciteer meteen via de knop hieronder of neem voor meer informatie contact op met Maria&nbsp;Kerrebijn:&nbsp;<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">maria.kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;- 0612874456. We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2096922712\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T01:59:09.519+02:00\",\"created_at\":\"2026-03-26T09:16:45.175+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"102\",\"source\":\"Talkpush\",\"id\":491,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1717736\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SQL Server)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. 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data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. 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NetSuite.<\/li>\\n<li>Assisting in the documentation and maintenance of process guides, training materials, and best practices.<\/li>\\n<li>Supporting month end, quarter-end and year-end close activities by prioritizing high-impact deals and collaborating across departments to meet deadlines.<\/li>\\n<li><strong>Working hours - Mon - Fr \/09:00 - 18:00<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of <strong>English language&nbsp; <\/strong>&ndash; both written and spoken&nbsp;<\/p>\\n<\/li>\\n<li>1-year experience in Back Office (Processing\/Invoicing) roles, Account Management and Sales Support<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer literacy and experience working with CRM systems (SalesForce \/ Microsoft Dynamics preferred)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u0410bility to effectively communicate with while developing positive customer relationships \u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong problem-solving skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"689351005\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:31.331+03:00\",\"created_at\":\"2026-03-25T18:20:08.800+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"612\",\"source\":\"Talkpush\",\"id\":174,\"_score\":1},{\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714983\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol - Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol\",\"long_description\":\"<div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>. Ayudamos a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>-las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda- a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>Representante<\/span><span><span>\u00a0<\/span>de Ventas -<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>Valencia (<\/span><span>presencial<\/span><span>),<span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>impulsan<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><b><span><span>Crecimiento<span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span>personal<\/span><\/span><\/b><\/p><\/div><div><p><span><span>Estaes<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>gran<span>\u00a0<\/span><\/span><span>oportunidad<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>experimentar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>poder<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollar<\/span><span><span>\u00a0<\/span>\u00abamigos para<span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>vida<\/span><span>\u00bb al<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span>.<span>\u00a0<\/span><\/span><span>Te<\/span><span><span>\u00a0<\/span><\/span><span>daremos<\/span><span><span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>formaci\u00f3n<\/span><span>, las<span>\u00a0<\/span><\/span><span>tecnolog\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>avanzadas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>apoyo<\/span><span><span>\u00a0<\/span>continuo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>necesitar\u00e1<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>triunfar<\/span><span>.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>har\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>este<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span>,<span>\u00a0<\/span><\/span><span>creemos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>hacer<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>correcto<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>y para las personas:<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>, sus<span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span>comunidad y<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>planeta<\/span><span>.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Como<span>\u00a0<\/span><\/span><span>Representante<\/span><span><span>\u00a0<\/span>de Ventas<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span><\/span><span>llamadas<\/span><span><span>\u00a0<\/span><\/span><span>salientes<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>partir<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>potenciales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Actuar<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>embajador<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>promocionar<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>productos<\/span><span><span>\u00a0<\/span>disponibles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ser<span>\u00a0<\/span><\/span><span>proactivo<\/span><span><span>\u00a0<\/span>a la hora de<span>\u00a0<\/span><\/span><span>identificar<\/span><span><span>\u00a0<\/span><\/span><span>nuevas<\/span><span><span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de negocios<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Actualizar<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>informaci\u00f3n<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>la base de<span>\u00a0<\/span><\/span><span>datos<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>conservar<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>datos<\/span><span><span>\u00a0<\/span><\/span><span>pertinentes<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>llamadas<\/span><span><span>\u00a0<\/span>y las ventas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Garantizar<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>servicio<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Tus<span>\u00a0<\/span><\/span><span>competencias<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>brazos<\/span><span><span>\u00a0<\/span><\/span><span>abiertos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego, personas de<span>\u00a0<\/span><\/span><span>or\u00edgenes<\/span><span><span>\u00a0<\/span><\/span><span>diversos<\/span><span>,<span>\u00a0<\/span><\/span><span>curiosas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>dispuestas<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span>. Tu<span>\u00a0<\/span><\/span><span>talento<\/span><span><span>\u00a0<\/span>natural para<span>\u00a0<\/span><\/span><span>ayudar<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>dem\u00e1s<\/span><span><span>\u00a0<\/span>e<span>\u00a0<\/span><\/span><span>ir<\/span><span><span>\u00a0<\/span>un paso<span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>all\u00e1<\/span><span><span>\u00a0<\/span>del WOW para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>encajar\u00e1<\/span><span><span>\u00a0<\/span><\/span><span>perfectamente<\/span><span><span>\u00a0<\/span>con lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span><span>\u00a0<\/span>y lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>somos<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>biling\u00fce<span>\u00a0<\/span>de <\/span>Catalan y Espanol \/ Valenciano<span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>sector de Ventas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>excelentes<\/span><span><span>\u00a0<\/span>dotes de comunicaci\u00f3n<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>buena<\/span><span><span>\u00a0<\/span><\/span><span>capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span><span>\u00a0<\/span>al detalle<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>buenas<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span><\/span><span>inform\u00e1ticas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>r\u00e1pido<\/span><span><span>\u00a0<\/span><\/span><span>aprendizaje<\/span><span><span>\u00a0<\/span>de herramientas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><b><span>\u00bfNo<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><\/b><span><b>? <\/b>Nos<span>\u00a0<\/span><\/span><span>dedicamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>crear<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>lugar<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>diverso<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusivo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>aut\u00e9ntico<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>puedan<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollarse<\/span><span><span>\u00a0<\/span><\/span><span>profesionalmente<\/span><span>. Si<span>\u00a0<\/span><\/span><span>crees<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>no<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>descripci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span>,<span>\u00a0<\/span><\/span><span>te<\/span><span><span>\u00a0<\/span><\/span><span>animamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>presentes<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>candidatura<\/span><span>.<span>\u00a0<\/span><\/span><span>Haremos<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>posible<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>encontrar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span><\/span><span>adecuado<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>ti<\/span><span>,<span>\u00a0<\/span><\/span><span>ya<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>\u00e9ste<\/span><span><span>\u00a0<\/span>o un<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span><\/span><span>futuro<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Desafiamos<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>convenciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>resultados<\/span><span><span>\u00a0<\/span><\/span><span>inimaginables<\/span><span><span>\u00a0<\/span><\/span><span>creando<\/span><span><span>\u00a0<\/span><\/span><span>experiencias<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>cliente<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>superan<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>WOW. Por<span>\u00a0<\/span><\/span><span>eso<\/span><span>,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>significativamente<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span>personal,<span>\u00a0<\/span><\/span><span>infraestructura<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>capacidades<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9xito<\/span><span><span>\u00a0<\/span>a largo<span>\u00a0<\/span><\/span><span>plazo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>equipos<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>y de TI.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>este<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span>,<span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>beneficios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>te<\/span><span><span>\u00a0<\/span><\/span><span>ayudaran<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>apoyar<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>estilo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>vida<\/span><span><span>\u00a0<\/span><\/span><span>\u00fanico<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0de<\/span><span><span>\u00a0<\/span>30h con horario<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span>14:00 to 20:00 - 30 hours work , after 6 months:\u00a009:00 to 15:00 and 12:00 to 18:00\u00a0<\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Valencia<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario anual:<span>\u00a0<\/span><\/span>19623,94<span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>1486,32<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o\u00a0<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>y sus<span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>prosperan<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso perfecto<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>alrededor<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span>\u00ab<\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>\u00bb.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/span><\/span><\/p><p><span>R1714983<\/span><\/p><\/div>\",\"ats_external_id\":\"R1714983\",\"location\":\"Valencia, Catalunya\",\"job_type\":\"part_time\",\"salary\":\"1257.9\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T01:59:11.398+02:00\",\"created_at\":\"2026-03-25T17:05:18.239+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Catalan\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367964\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas-LG-SCC-Valencia_R1714983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas-LG-SCC-Valencia_R1714983\/apply\",\"job_requisition_id\":\"R1714983\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714983\",\"wid\":\"b766ea11f892101ce00dacdd2b3f0000\",\"descriptor\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol - Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"229\",\"source\":\"Talkpush\",\"id\":1848,\"_score\":1},{\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714969\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte t\u00e9cnico\u00a0- Mercado\u00a0Catalan y Espanol\u2013 Presencial LL01\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Agente de soporte t\u00e9cnico telef\u00f3nico - Mercado Catalan y Espanol\",\"long_description\":\"<div><p><b><span><span>Experimenta una carrera que redefine reglas del juego<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si buscas crecer, como<span>\u00a0<\/span><\/span><span>Agente de Soporte t\u00e9cnico<\/span><span><span>\u00a0<\/span>en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Lo que har\u00e1s en este puesto<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><\/p><p><\/p><\/div><div><p><span><span>Como Agente de Soporte t\u00e9cnico en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Proporcionar soporte al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional al utilizar nuestros productos<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Realizar un diagn\u00f3stico inicial de incidencias para identificar posibles fallos funcionales y determinar la mejor soluci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gestionar y dar seguimiento a las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario para asegurar una resoluci\u00f3n eficiente de los problemas<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-\u00a0<span>\u00a0<\/span><\/span><span>Colaborar en la mejora continua de la satisfacci\u00f3n del cliente, recopilando<span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y proponiendo mejoras en procesos y servicio<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Formaremos un buen equipo si t\u00fa tienes:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de castellano<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>buena<\/span><span><span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y escrita<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>orientado<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>emp\u00e1tico<\/span><span>, y flexible<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Te<\/span><span><span>\u00a0<\/span><\/span><span>gusta<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cuentas<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>habilidad<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>trabajar<\/span><span><span>\u00a0<\/span><\/span><span>ordenadamente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span>motivaci\u00f3n<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Seguridad<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>s\u00ed<\/span><span><span>\u00a0<\/span>mismo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Conocimiento<\/span><span><span>\u00a0<\/span>IT \u2013 Nivel<span>\u00a0<\/span><\/span><span>muy<\/span><span><span>\u00a0<\/span>avanzado<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Lo que ofrecemos<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0de<\/span><span><span>\u00a0<\/span>3<\/span><span>0<\/span><span>h con horario de lunes a viernes de 12:00 a 18:00<\/span><\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en<span>\u00a0<\/span><\/span><span>Valencia<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span><\/span> <span>15.699,072<\/span> <span><span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>1.486,32<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><\/i><\/p><p><b><span>R1714969<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1714969\",\"location\":\"Valencia, 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You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><u>Hard skills<\/u><\/p><ul><li>In-depth expertise in Teams Telephony architecture, configuration, and operations<\/li><li>Proven experience with global telecom services, including number management, regulatory compliance and other country-specific requirements, across ~160 countries<\/li><li>Strong knowledge of legacy and modern network and security technologies, aligned with Microsoft best practices and tailored to customer requirements and legal compliance across ~160 countries, to help driving the global network Architecture.<\/li><li>Several years\u2019 experience designing and deploying complex global environments with elevated security requirements (government)<\/li><li>Experienced in migrating Skype for Business (including UCMA) to Teams in complex, secure, primarily on premises\/hybrid environments<\/li><li>Good understanding of business and fulfillment (IMAC) processes to define system specifications for a multi-organization service provisioning system<\/li><li>Skilled in producing system architecture specifications, migration\/operations concepts, and other formal documentation, following architectural frameworks such as TOGAF and HERMES<\/li><\/ul><p><u>Soft skills<\/u><\/p><ul><li>Experienced in managing and presenting multiple stakeholders and partners, from field service up to C-level<\/li><li>Fluent in German and English<\/li><li>Excellent communication skills and the ability to manage difficult stakeholder and project members.<\/li><li>Available to work on-site (Bern) at least 1 day per week, occasionally up to 3 days a week.<\/li><li>Eligible for Swiss government security clearance<\/li><\/ul>\",\"ats_external_id\":\"R1717466\",\"location\":\"Zug, Zug\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:58:39.890+08:00\",\"created_at\":\"2026-03-25T22:04:06.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Zug\",\"state\":\"Zug\",\"country\":{\"wid\":\"187134fccb084a0ea9b4b95f23890dbe\",\"iso2\":\"CH\",\"iso3\":\"CHE\",\"descriptor\":\"Switzerland\",\"iso_numeric\":\"756\"},\"postal_code\":\"6302\",\"primary_location\":{\"id\":\"CH-WAH-SWITZ-00\",\"wid\":\"740544c0a47f0101c56b1a791f11145a\",\"descriptor\":\"CHE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366064\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\/apply\",\"job_requisition_id\":\"R1717466\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717466\",\"wid\":\"fb5ab2f95d68101f60323b3a1a650000\",\"descriptor\":\"Microsoft Customer Engineer - Microsoft Teams Phone\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14641\",\"source\":\"Talkpush\",\"id\":1224,\"_score\":1},{\"campaign_title\":\"Sr. Copywriter (TCF) R1716819\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, 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<\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement 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Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial 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strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716812\",\"location\":\"Laguna, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>We are seeking a<span>\u00a0<\/span><b>Principal Customer Engineer<\/b><span>\u00a0<\/span>who serves as a<span>\u00a0<\/span><b>technical authority and trusted advisor<\/b><span>\u00a0<\/span>for enterprise and public sector customers adopting and optimizing<span>\u00a0<\/span><b>Azure Virtual Desktop, Windows 365, and Azure IaaS\u2013based virtualization platforms<\/b>.<\/p><p>This role operates at a<span>\u00a0<\/span><b>strategic and architectural level<\/b>, combining deep technical expertise with executive engagement. The Principal Customer Engineer drives complex modernization initiatives, influences customer technology strategy, and ensures successful outcomes across hybrid and cloud environments.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as the<span>\u00a0<\/span><b>primary technical authority<\/b><span>\u00a0<\/span>for Azure Virtual Desktop, Windows 365, and Azure IaaS virtualization scenarios<\/li><li>Lead<span>\u00a0<\/span><b>end-to-end architecture design<\/b><span>\u00a0<\/span>for large-scale, mission-critical hybrid and cloud environments<\/li><li>Advise customers on<span>\u00a0<\/span><b>enterprise virtualization strategy<\/b>, including modernization and migration from legacy and VMware-based platforms<\/li><li>Partner with<span>\u00a0<\/span><b>C-level executives, enterprise architects, and senior IT leadership<\/b><span>\u00a0<\/span>to align technical solutions with business objectives<\/li><li>Drive<span>\u00a0<\/span><b>complex architectural decisions<\/b>, 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Dutch<\/b><\/li><\/ul><div><\/div><p><b>Leadership &amp; Customer Impact<\/b><\/p><ul><li>Operates with a<span>\u00a0<\/span><b>high degree of autonomy and ownership<\/b><\/li><li>Trusted advisor to<span>\u00a0<\/span><b>senior technical leaders and executives<\/b><\/li><li>Exceptional ability to translate<span>\u00a0<\/span><b>business strategy into technical architecture<\/b><\/li><li>Strong executive communication, influencing decisions at the organizational level<\/li><li>Recognized for<span>\u00a0<\/span><b>technical depth, judgment, and customer advocacy<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1717069\",\"location\":\"NLD, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) in our client&#39;s Global Delivery<\/b>, you will provide deep technical expertise in<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b>, supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions.<\/p><p>You will work closely with customers and internal delivery teams to resolve complex<span>\u00a0<\/span><b>end\u2011user computing (EUC)<\/b><span>\u00a0<\/span>challenges across<span>\u00a0<\/span><b>cloud and hybrid environments<\/b>, ensuring secure, scalable, and high\u2011performance virtual desktop experiences aligned with Microsoft best practices.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b><span>\u00a0<\/span>and Windows virtual desktop architectures<\/li><li>Design, deploy, and troubleshoot<span>\u00a0<\/span><b>Azure Virtual Desktop environments<\/b>, including:<ul><li>Host pools (pooled and personal)<\/li><li>Windows 10\/11 multi\u2011session<\/li><li>Session host scaling and availability<\/li><\/ul><\/li><li>Diagnose and resolve issues related to:<ul><li><b>User connectivity and session performance<\/b><\/li><li><b>FSLogix profile containers<\/b><\/li><li><b>User profile and data management<\/b><\/li><li><b>Application delivery and compatibility<\/b><\/li><\/ul><\/li><li>Support identity and access integration using:<ul><li><b><span>Microsoft Entra ID (Azure AD)<\/span><\/b><\/li><li>Hybrid identity scenarios (on\u2011prem AD &#43; Entra ID)<\/li><li>Conditional Access and 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b> in Microsoft <b>Global Delivery<\/b>, you will provide deep technical expertise across <b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for <b>Enterprise SharePoint 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey toward greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers\u2019 AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. <\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Responsibilities<\/span><\/b><\/p><ul><li><span><b>Be a trusted advisor and drive business value through AI Transformation<\/b>: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes.<\/span><\/li><li><span><b>Drive Customer Success<\/b>: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.<\/span><\/li><li><span><b>Leverage Agentic AI<\/b>: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.<\/span><\/li><li><span><b>Explore growth opportunities:<\/b> Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.<\/span><\/li><li><span><b>Accelerate Customer AI Transformation Journey<\/b>: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.<\/span><\/li><li><span><b>Learn-it-all:\u00a0<\/b>Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Required Qualifications:<\/b><\/span><\/p><ul><li><span><b>Language:<\/b> <b>Fluent in German and English<\/b>, with strong written and verbal communication skills in both.<\/span><\/li><li><span><b>Customer Facing Skills:<\/b> Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and drive adoption of messaging and collaboration solutions. Strong advisory skills to translate business requirements into technical Exchange solutions that deliver value.<\/span><\/li><li><span><b>Enterprise Environment Experience:<\/b> Proven success working in <b>large enterprise environments<\/b> with complex organizational structures and compliance requirements. Ability to navigate and deliver results in matrixed organizations and to manage multiple stakeholders\u2019 expectations.<\/span><\/li><li><span>Bachelor&#39;s degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4&#43; years&#39; experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<\/span><\/li><li><span>\u00a0<b>Copilot Expertise:<\/b> Proven experience designing, implementing, and optimizing <b>Microsoft 365 Copilot<\/b>, <b>Copilot Chat<\/b>, and related AI-powered productivity solutions across enterprise customers.<\/span><\/li><li><span><b>Agent Expertise:<\/b> Hands-on experience designing and deploying <b>AI agents<\/b> that extend Copilot&#39;s functionality by acting as specialized AI assistants tailored to specific business domains \u2014 applying organizational knowledge and automation to streamline business processes, enhance decision-making, and improve efficiency.\u00a0<\/span><\/li><li><span><b>Technical Depth:<\/b> Deep expertise (level 300&#43;) in <b>AI solution architecture<\/b><\/span><\/li><li><span>Practical experience with both <b>declarative agents<\/b> (which utilize Copilot&#39;s AI infrastructure and orchestrator) and <b>custom engine agents<\/b> (which require custom orchestration, model selection, and external hosting).\u00a0<\/span><\/li><li><span><b>Customer Change Management Skills:<\/b> Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and <b>drive adoption of Copilot and AI solutions<\/b>.<\/span><\/li><li><span>Strong advisory skills to <b>accelerate AI adoption and change management by creating business value and ROI<\/b> \u2014 translating customer business challenges into actionable AI solutions and guiding stakeholders through organizational and cultural transformation.<\/span><\/li><li><span>Experience with continuous, self-directed learning in areas such as <b>Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management<\/b>, and ability to build and maintain technical readiness aligned to <b>Customer Success Unit (CSU) priorities<\/b> and corporate initiatives.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Preferred Qualifications (PQs)<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><b>AI Solution Development Experience<\/b><\/span><\/li><li><span><b>Programming &amp; Automation<\/b><\/span><\/li><li><span><b>Troubleshooting &amp; Optimization:<\/b> Strong troubleshooting capabilities in <b>Copilot and AI agent<\/b> deployments, including diagnosing integration errors, unexpected AI behavior, and performance bottlenecks.<\/span><\/li><li><span><b>Security &amp; Responsible AI:<\/b> Solid understanding of <b>security, compliance, and Responsible AI (RAI)<\/b> practices for cloud-based AI solutions.<\/span><\/li><li><span><b>Ecosystem Integration:<\/b> Experience integrating Copilot and AI agents with the broader <b>Microsoft 365 ecosystem<\/b> and third-party systems.<\/span><\/li><li><span><b>Additional Certifications\/Skills:<\/b> Relevant Microsoft certifications in AI and cloud technologies (e.g. <b>AZ-305<\/b> for solution architects, <b>Microsoft 365 Certified: Administrator Expert<\/b>, or Azure AI and security certifications) are a plus. 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It&rsquo;s work you can feel proud of!<\/strong><\/em><\/p>\\n<p>Are you ready to take on a support role working on a global medical technology campaign dedicated to driving a healthier world? We are looking for a&nbsp;<strong>Service Operations Specialist<\/strong>&nbsp;to play a key role in maintaining and servicing high-end lifesaving medical equipment.<\/p>\\n<ul>\\n<li>Competitive salary of&nbsp;<strong>&pound;26,520&nbsp;<\/strong>plus accessto a generous employee discount portal, saving you up to&nbsp;<strong>&pound;1,000<\/strong>&nbsp;annually on groceries, shopping, entertainment and travel<\/li>\\n<li>Hybrid working (Cardinal Business Centre 10 Nottingham Road DE1 3QT)<\/li>\\n<\/ul>\\n<p>As a&nbsp;<strong>Service Operations Specialist<\/strong>&nbsp;you will be collaborating with customers (doctors, radiographers, medical tech staff, etc.) and field service engineers to address equipment status, maintenance and repair needs. You will be coordinating and resolving internal customer issues related to parts, tools, logistics and providing first class customer service including accurate billing and cost management<\/p>\\n<p><strong>Benefits of being a Service Operations Specialist<\/strong><\/p>\\n<ul>\\n<li>A furry friend perk &ndash; a subscription to Tails.com for your beloved canine companion<\/li>\\n<li>Well-being support through employee access programs for the mind, body and soul<\/li>\\n<li>Comprehensive dental plan and priority access to a private GP<\/li>\\n<\/ul>\\n<p><strong>What you&rsquo;ll need<\/strong><\/p>\\n<ul>\\n<li>Minimum 6 months experience in Workforce management, Facilities management or purchasing<\/li>\\n<li>Experience in a fast-paced customer-focused environment prioritising customer satisfaction<\/li>\\n<li>Strong stakeholder management and relationship-building skills<\/li>\\n<li>Billing, contracts administration, engineer service scheduling and logistics experience preferred<\/li>\\n<li>Strong IT skills, including Excel and data management<\/li>\\n<li>Strong problem-solving skills with a creative approach to finding solutions<\/li>\\n<li>Confidence and a willingness to learn and grow<\/li>\\n<li>Excellent organisational and multitasking abilities.<\/li>\\n<\/ul>\\n<p>Apply now for an opportunity to use your skills and passion to make a difference.<\/p>\\n<p>What are you waiting for?<\/p>\\n<p>We are&hellip;One Team. One Company. One Concentrix<\/p>\\n<p>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/p>\\n<\/div>\\n<\/div>\\n<div class=\\\"jd-section-job-type\\\">\\n<p class=\\\"jd-description-text\\\">Job Type: Full-time<\/p>\\n<\/div>\\n<div class=\\\"jd-section-job-taxonomy-attributes\\\">\\n<p class=\\\"jd-header-text\\\">Benefits:<\/p>\\n<ul>\\n<li>Company pension<\/li>\\n<li>Employee discount<\/li>\\n<li>Sick pay<\/li>\\n<li>Store discount<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"jd-section-job-work-location\\\">\\n<p class=\\\"jd-description-text\\\">Work Location: Hybrid remote in Derby DE24 8RF<\/p>\\n<\/div>\",\"ats_external_id\":\"1484009335\",\"location\":\"Derby , Derbyshire\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-07T23:59:12.287Z\",\"created_at\":\"2026-03-25T12:45:56.347Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTAz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTAz\/apply?\",\"head_count\":2,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1903\",\"source\":\"Talkpush\",\"id\":460,\"_score\":1},{\"campaign_title\":\"GTM GE Health Care\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Operations Specialist\",\"street\":\"1 Centro Place\",\"address\":\"1 Centro Place\",\"city\":\"Derby\",\"state\":null,\"postal_code\":\"DE24 8RF\",\"region\":\"Derbyshire\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today\",\"long_description\":\"<div class=\\\"jd-section-employer\\\">\\n<div class=\\\"jd-description-text\\\">\\n<p>!<strong>Take steps towards a new career today!<\/strong><\/p>\\n<p><strong>About us&hellip;<\/strong><\/p>\\n<p><em><strong>Working with us is more than just a job. 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One Company. One Concentrix<\/p>\\n<p>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. 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Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder - dem du bruger hver dag - ved at forbedre deres forretning med ny, innovativ teknologi og l&oslash;sninger.&nbsp;<\/p>\\n<p>Hvis du &oslash;nsker at vokse i din professionelle rolle og blive inspireret, inviterer vi dig til at s&oslash;ge dette job som kundeservicemedarbejder for velkendt streaming tjeneste p&aring; kontoret i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands indenfor blandt andet tech, rejsebranchen, mode og sundhed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karriere og personlig udvikling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r den rette uddannelse, moderne udstyr og l&oslash;bende support, for at du kan lykkes i din nye rolle. Hos Concentrix er der ogs&aring; karrieremuligheder - cirka 80% af vores ledere er blevet forfremmet internt! Derudover tilbyder vi adgang til karriereudviklingsprogrammer helt gratis for at hj&aelig;lpe dig med at n&aring; dine karrierem&aring;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong>&nbsp;<\/p>\\n<p>&bull; Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om indhold, &aelig;ndring af adgangskoder, problemer med login, opsigelser og teknisk support.<\/p>\\n<p>&bull; Mulighed for en pr&aelig;stationsbaseret bonus.&nbsp;<\/p>\\n<p>&bull; Betalt tr&aelig;ningsforl&oslash;b og tr&aelig;ning, s&aring; du f&aring;r de rette betingelser for stillingen!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong>&nbsp;<\/p>\\n<p>Du er et godt match, hvis du:&nbsp;<\/p>\\n<p>o Taler og skriver dansk (C1) og engelsk (B2)&nbsp;<\/p>\\n<p>o Har en god indstilling til at l&aelig;re og udvikle sig som person&nbsp;<\/p>\\n<p>o Har en fornemmelse af, hvad god kundeservice er og lyst til at praktisere netop det&nbsp;<\/p>\\n<p>o Har interesse for kundeservice og for at finde de bedste l&oslash;sninger for kunden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Vi tilbyder fastans&aelig;ttelse, med 3 m&aring;neders pr&oslash;vetid&nbsp;<\/li>\\n<li>Mulighed for at f&aring; erfaring og viden inden for kundeservice&nbsp;<\/li>\\n<li>Teamaktiviteter b&aring;de p&aring; og uden for arbejdet for at g&oslash;re arbejdet mere behageligt&nbsp;<\/li>\\n<li>Kontinuerlig coaching til at st&oslash;tte dig i din rolle&nbsp;<\/li>\\n<li>Gode karriereudviklingsmuligheder og mulighed for at tage del i vores interne karriereforl&oslash;b&nbsp;<\/li>\\n<li>Et &aring;bent og socialt kontor med et samment&oslash;mret team<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Opstart<\/strong>: 20. april 2026.<\/p>\\n<p><strong>Ans&aelig;ttelsesform:<\/strong> Fast ans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid.<\/p>\\n<p><strong>Arbejdstid:<\/strong>&nbsp;Varieret i &aring;bningstiden man-s&oslash;n 09.00-24.00. 25-37 timer om ugen. Vi bestr&aelig;ber os p&aring; at tilpasse dine vagter efter dine&nbsp;&oslash;nsker.<\/p>\\n<p><strong>Arbejdsplads: <\/strong>Borgmester Christiansens Gade 50, 2450 K&oslash;benhavn SV.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Vi vil gerne h&oslash;re fra dig, hvis dette f&oslash;les som det rigtige skridt for dig i din karriere. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an I<b>nside Sales Representative in Malaga (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an Inside Sales Representative on our team, you will:\u00a0\u00a0<\/p><p>-\u00a0 Do identification and qualification of prospects and deciders in the targeted companies\u00a0<\/p><p>- Handle inside sales activity\u00a0<\/p><p>- Carry out inbound and outbound calls\u00a0<\/p><p>- Cross sell and Upsell\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are bilingual or proficient in <b>English and French<\/b><\/p><p>- Have good knowledge in IT and preferably cloud \/ hosting solutions\u00a0<\/p><p>- Have good sales B2B knowledge\u00a0\u00a0\u00a0<\/p><p>- Have outbound experience \/ sales experience\u00a0<\/p><p>- Can identify new sales chances\u00a0<\/p><p>- Are punctual, loyal, reliable\u00a0<\/p><p>- Have authenticity and self-confidence\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full-time, permanent, Spanish contract, 39h\/week: Monday to Friday from 09:00 to 18:00<\/p><p>- A base salary of 19,600\u20ac year\/gross plus up to 4,800\u20ac year\/gross in bonus\u00a0<\/p><p>- Full paid training for the company and the products you will be working on\u00a0<\/p><p>-A modern centrally placed office in Benalmadena, right next to the beach area\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. \u00a0<\/span><\/b><\/p><p><b><span>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona\/Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/span><\/b><\/p><p><br \/><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand partner market and competition and evaluate reseller interest<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create partner loyalty and drive partner competencies and certification in BU products<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure partners are taking advantage of promotions, events &amp; programs<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- May attend country partner events for meeting key partners\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in German and English<\/span><\/span><br \/><span><span>- Have two years of related technical sales experience preferred<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are familiar with channel programs<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can establish an individual course of action to accomplish goals while using appropriate<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It would be a plus if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have experience in working in Channel environment, knowledge of partners and distributors<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week contract: Monday - Friday 9-18<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary <\/span>23400<span> euros gross\/year &#43; up to <\/span>7200<span> euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Central location in Barcelona or Valencia<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Cloud Solution Architect (CSA) \u2013 Identity &amp; Microsoft Entra ID<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>This is more than a customer service role\u2014it\u2019s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/b><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Manage inbound calls, as well as real-time\u202fchat,\u00a0email\u202fsupport,\u00a0and social media,\u00a0ensuring every interaction feels like a professional and friendly greeting.\u00a0<\/li><\/ul><ul><li>Act as the primary liaison for members. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Customer Service Representative for Bank Norwegian\",\"long_description\":\"<p>Experience the power of a game-changing career<span>\u00a0 <\/span><\/p><p><span>\u00a0<\/span><\/p><p>We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<span>\u00a0\u00a0 <\/span><\/p><p><span>\u00a0<\/span><\/p><p>Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<span>\u00a0 <\/span><\/p><p><span>\u00a0<\/span><\/p><p>What\u2019s in it for you<span>\u00a0 <\/span><\/p><p><span>\u00a0<\/span><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<span>\u00a0 <\/span><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00<\/p><p>- Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<span>\u00a0 <\/span><\/p><p><span>\u00a0 <\/span><\/p><p>Experience the best version of you!<span>\u00a0 <\/span><\/p><p><span>\u00a0<\/span><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>Concentrix Catalyst is searching for a talented CX Strategy &amp; Analytics Sr. Analyst to support customer experience transformation projects for large clients. You will analyze customer journeys, develop insights from Voice of Customer data, and create recommendations that improve customer experiences. This role requires strong analytical capabilities, customer empathy, attention to detail, and the ability to work independently on consulting projects under managerial guidance.<\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Analyze customer journeys and feedback data to identify friction points and improvement opportunities<\/li><li>Conduct Voice of Customer research including survey analysis, interviews, and customer insight synthesis<\/li><li>Develop consulting deliverables including journey maps, ROI analysis, strategic assessments, and data visualizations<\/li><li>Support customer experience strategy projects through data analysis and insight generation<\/li><li>Present findings and recommendations to project teams and stakeholders<\/li><li>Execute project workstreams independently with manager oversight<\/li><li>Lead project teams through planning, discovery, analysis, and reporting<\/li><\/ul><p><b>Candidate Background &amp; Profile<\/b><\/p><ul><li>Bachelor&#39;s degree and 4-6 years of consulting, customer analytics, or customer insights experience<\/li><li>Experience with Voice of Customer methodologies and CX metrics (NPS, CSAT, CES)<\/li><li>Strong analytical and quantitative skills with ability to work with large datasets<\/li><li>Experience developing customer journey maps and strategic assessments<\/li><li>Proficient in Microsoft Office, especially Excel and PowerPoint<\/li><li>Familiarity with customer journey mapping tools (Smaply, Miro, Lucidchart) preferred<\/li><li>Experience in contact centers and self-service channels is a plus<\/li><li>Strong communicator with ability to present to senior stakeholders<\/li><li>Team-oriented with focus on contributing to larger project goals<\/li><li>Initiative-driven, detail-oriented, and comfortable working in ambiguous situations<\/li><\/ul>\",\"ats_external_id\":\"R1716432\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T00:15:55.723+08:00\",\"created_at\":\"2026-03-25T16:05:09.838+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-Y0\",\"wid\":\"b67da9176e3d1062f9dc69f25d58bbb5\",\"descriptor\":\"IND Bangalore - Divyasree\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"103384020\",\"wid\":\"eb33a95325bc1025cac55bf4d0e50000\",\"descriptor\":\"Simran Gupta (103384020)\"},{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"},{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.<\/p><\/li><li><p>4&#43; years development related development experience with Visual Studio and .Net applications (.Net Framework or .Net Core) for on-premises, hybrid, or Azure production environments.<\/p><\/li><li><p>1&#43; years\u2019 experience using Azure DevOps or GitHub.<\/p><\/li><li><p>2&#43; Customer-facing experience collaborating with stakeholders, management, teams, or developers.<\/p><\/li><li><p>Proven record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and\/or cloud applications.<\/p><\/li><li><p>Experience that demonstrates excellent customer service skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Large scale or N-Tier application development Experience.<\/p><\/li><li><p>Web application, Web Services\/API, or Microservices Development Experience<\/p><\/li><li><p>Cloud PAAS, IAAS, IAAS Experience.<\/p><\/li><li><p>Application Development Environment and Pipeline Development Experience. TFS, Azure DevOps, GitHub use and experience as well as understanding CI\/CD lifecycle.<\/p><\/li><li><p>Containerization of applications using Kubernetes or Windows Containers.<\/p><\/li><li><p>Working knowledge additional languages such as Python, Angular, or C&#43;&#43; in addition to C#.<\/p><\/li><li><p>Production debugging experience.<\/p><\/li><li><p>Background in application monitoring of applications using Application Insights or running on IIS.<\/p><\/li><li><p>Knowledge and\/or experience in resilient application architecture.\u00a0<\/p><\/li><li><p>Experience building secure and resilient applications.<\/p><\/li><li><p>IIS and\/or Kestrel<\/p><\/li><li><p>Containers and Orchestration (Kubernetes, Docker)<\/p><\/li><li><p>Application Monitoring and Telemetry (Azure Monitoring and Application Insights)<\/p><\/li><li><p>Applications Languages (Angular, C&#43;&#43;, Java, Python)<\/p><\/li><li><p>Infrastructure as Code (ARM Templates, Bicep, Terraform)<\/p><\/li><\/ul><ul><li><p>Low or No code Experience. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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repos, PR workflows, branching strategies; automation with GitHub Actions (where applicable)<\/p><\/li><li><p>DevOps operating model: release management, environment promotion, policy &amp; approval gates, quality controls, auditability<\/p><\/li><\/ul><p><\/p><p><b>Scripting &amp; Engineering<\/b><\/p><ul><li><p>PowerShell: advanced automation for Windows &#43; Azure operations, diagnostics, deployment, and configuration<\/p><\/li><li><p>C# \/ .NET: building automation utilities, integration components, and platform tooling (e.g., operational helpers, validation tooling, orchestration extensions)<\/p><\/li><\/ul><p><\/p><p><b>Infrastructure as Code (DevOps-enabled delivery)<\/b><\/p><ul><li><p>Standardized deployments through IaC &#43; DevOps practices (ARM\/Bicep\/Terraform as engagement requires), enabling repeatable rollout and controlled changes<\/p><\/li><\/ul><p><\/p><p><b>Key Responsibilities \/ Impact<\/b><\/p><ul><li><p>Lead end\u2011to\u2011end architecture for large-scale 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You\u2019ll move beyond activity targets to strategically qualify leads, engage decision-makers, and tailor outreach toindustry and customer needs. Your role will combine outbound prospecting, inbound qualification, and close collaboration with account executivesto ensure the pipeline is healthy and aligned with business goals. You\u2019ll be trusted to use AI and data-driven tools to sharpen targeting, personalize outreach, and improve conversion rates. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Sales Development Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;gamechangers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Sales Development Representative, you will:<\/p>\\n<ul>\\n<li>Manage a personal pipeline of prospects from initial outreach through qualification.<\/li>\\n<li>Execute outbound prospecting strategies using phone, email, social media, and events.<\/li>\\n<li>Respond to inbound leads with urgency, conducting deeper qualification conversations.<\/li>\\n<li>Research accounts to understand key stakeholders, challenges, and buying signals.<\/li>\\n<li>Collaborate with account executives to develop account-specific entry strategies.<\/li>\\n<li>Schedule and participate in prospect meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/li>\\n<li>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/li>\\n<li>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback to marketing on lead quality and campaign performance.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/p>\\n<ul>\\n<li>Ability to commute to and work in our Nashville, TN office.<\/li>\\n<li>A bachelor&rsquo;s degree preferred.<\/li>\\n<li>(2+ years) experience in sales development, lead generation, or inside sales.<\/li>\\n<li>Track record of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/li>\\n<li>Familiarity with account-based marketing (ABM) strategies.<br \/>Representatives.<\/li>\\n<li>You Have: Strong communication and discovery skills, with experience engaging prospects across multiple channels.<\/li>\\n<li>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/li>\\n<li>A growing proficiency in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/li>\\n<li>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/li>\\n<li>Strong organizational and time management skills to balance prospecting volume with quality.<\/li>\\n<li>Ability to collaborate effectively with account executives and marketing teams<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Competencies for Success:<\/strong><\/p>\\n<ul>\\n<li>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/li>\\n<li>Effective Communication (Proficient): Craft persuasive outreach and discovery conversations.<\/li>\\n<li>Customer Focus (Competent): Align qualification with prospect needs and sales objectives.<\/li>\\n<li>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/li>\\n<li>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/li>\\n<li>Diagnostic Information Gathering (Competent): Conduct deeper discovery to uncover buying signals.<\/li>\\n<li>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/li>\\n<li>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive efficiency.<\/li>\\n<li>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/li>\\n<li>outreach effectively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.35 - $18.56\/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.&nbsp; The deadline to apply for this position is: April 15, 2026.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Customer Engineer for Dynamics 365 Finance and Operations<\/b><\/p><p>An ideal candidate will play a key role in design, development and optimization of Dynamics AX deployments as well as assisting in migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).\u00a0<\/p><p><b>Required Skills:<\/b><\/p><ul><li>Proven experience as a Dynamics AX\/F&amp;O engineer, architect, or similar role\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>Knowledge of D365 F&amp;O development best practices<\/li><li>Extensive knowledge of Dynamics 365 Finance and Operations architecture<\/li><li>Proficiency in diagnosing and resolving performance 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Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:58:36.976+08:00\",\"created_at\":\"2026-03-25T00:08:37.411+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer-for-Dynamics-365-Finance-and-Operations_R1716022\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global 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floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific KPIs and maximizing sale opportunities<br \/>\u00a0<\/p><p>\u2022 Provide administrative and operational support to the sales team<br \/>\u00a0<\/p><p>\u2022 Prepare quotes, maintain and update CRM systems, customers records<br \/>\u00a0<\/p><p>\u2022 Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge, Excel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with high attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712597\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"40500\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-26T21:30:49.275+01:00\",\"created_at\":\"2026-03-24T17:08:27.926+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc\/apply?\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"637\",\"source\":\"Talkpush\",\"id\":321,\"_score\":1},{\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker met Nederlands (Relocatie naar Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Verhuis naar Sofia en start je professionele carri&egrave;re bij <strong>Concentrix<\/strong> in een hybride functie met Nederlands.<\/p>\\n<p>Sluit je aan bij ons team als <strong>Customer Advisor<\/strong> en geef je soft skills de kans om de wereld een betere plek te maken.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Communiceren met klanten door telefoontjes te behandelen over openstaande saldi, automatische incasso&rsquo;s en aanpassingen van regelingen<\/li>\\n<li>Schriftelijke verzoeken van klanten beheren en zorg dragen voor een soepel verloop van automatische incasso&rsquo;s<\/li>\\n<li>Uitstekende service bieden terwijl je de administratieve taken volgens de standaarden uitvoert<\/li>\\n<li><strong>Vereisten:<\/strong><\/li>\\n<li>Vloeiend Nederlands (C1 &ndash; mondeling en schriftelijk) en goede kennis van Engels (B1)<\/li>\\n<\/ul>\\n<ul>\\n<li>Sterke communicatieve vaardigheden en oog voor detail<\/li>\\n<\/ul>\\n<ul>\\n<li>Computervaardigheden, inclusief het werken met verschillende software en tools<\/li>\\n<\/ul>\\n<ul>\\n<li>Goede analytische en organisatorische vaardigheden<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Werktijden<\/strong><\/p>\\n<p>Maandag &ndash; Vrijdag: 09:30 &ndash; 18:00 (1 uur pauze)<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Competitief salaris &ndash; <strong>2045,17 euro bruto<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>Welkomstbonus &ndash;<strong>800 euro bruto<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Relocatiepakket (2 weken accommodatie, vooruitbetaling en meer)<\/li>\\n<\/ul>\\n<ul>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<\/ul>\\n<ul>\\n<li>Trainingen voor professionele ontwikkeling en carri&egrave;replanning<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<\/ul>\\n<p><strong>Extra voordelen:<\/strong><\/p>\\n<p>Ziekte- en levensverzekering<\/p>\\n<ul>\\n<li>Multisportkaart<\/li>\\n<\/ul>\\n<ul>\\n<li>Transportvergoeding<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus voor belangrijke levensgebeurtenissen<\/li>\\n<\/ul>\\n<ul>\\n<li>Extra betaald verlof voor onderwijs<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfskortingen<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfsevenementen en nog veel meer<\/li>\\n<\/ul>\\n<p>\uf0b7&nbsp; <strong>Locatie<\/strong><\/p>\\n<p>Een handig gelegen kantoor, dichtbij bushaltes en de metro.<\/p>\\n<p>Je respecteert onze waarden van <strong>erkenning, integriteit, eenheid en betrokkenheid<\/strong>, en je bent enthousiast om ook het &ldquo;wow&rdquo;-effect te cre&euml;ren. Meer dan je achtergrond zijn het je <strong>motivatie en persoonlijkheid<\/strong> die ervoor zorgen dat je deel wordt van onze leuke en energieke community.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Let op: <strong>niet-EU-ingezetene moeten een geldige werkvergunning in Bulgarije hebben<\/strong> om in aanmerking te komen voor deze functie.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> is een werkgever die gelijke kansen biedt.<\/p>\\n<p>Concentrix beschouwt diversiteit als een fundamentele waarde en biedt iedereen toegang tot werkgelegenheid, ongeacht geslacht, leeftijd, religie, etniciteit of andere classificaties die worden beschermd door de toepasselijke nationale wetgeving.<\/p>\\n<p>Ken je iemand die perfect is voor deze functie? <strong>Verwijs een vriend<\/strong> en ontvang een mooie beloning wanneer hij of zij ons team komt versterken!<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"3038098790\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:05.279+03:00\",\"created_at\":\"2026-03-24T16:36:37.523+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"611\",\"source\":\"Talkpush\",\"id\":175,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1715947\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Cloud Solution Architect (CSA) \u2013 Azure Core & Identity\",\"street\":\"BEL Work-at-Home\",\"address\":\"BEL Work-at-Home\",\"city\":\"Brussels\",\"state\":null,\"postal_code\":\"1000\",\"region\":null,\"country\":\"Belgium\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Partner Cloud Solution Architect (CSA) \u2013<br \/>Azure Core &amp; Identity<\/b><\/p><p><b>Location:<\/b><span>\u00a0<\/span>Belgium\/Europe<\/p><p><b>Language:<\/b><span>\u00a0<\/span>English, Dutch \u2013 other languages advantage<br \/><b>Work Model:<\/b><span>\u00a0<\/span>Onsite 20% \/ Remote 80% (with potential for increased flexibility over time)<br \/><b>Contract Type:<\/b><span>\u00a0<\/span>Full-time (MOSA)<\/p><p><b>Security Clearance:<\/b><span>\u00a0<\/span>NATO Secret \u2013 holding or open to apply for<\/p><p><b>Role Summary<\/b><\/p><p>As a Partner Cloud Solution Architect (CSA) \u2013 Azure Core &amp; Identity, you will help Microsoft customers design, secure, and operate modern cloud and hybrid environments with a strong focus on<span>\u00a0<\/span><b>identity as the security control plane<\/b>.<\/p><p>You will act as a trusted advisor, combining deep expertise in<span>\u00a0<\/span><b>Microsoft Entra ID (Azure AD)<\/b><span>\u00a0<\/span>and identity security with solid<span>\u00a0<\/span><b>Azure Core and infrastructure architecture knowledge<\/b>. This role requires flexibility to support both<span>\u00a0<\/span><b>Identity-led engagements<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Azure infrastructure scenarios<\/b>, ensuring solutions are secure, scalable, and aligned with Microsoft best practices and the Well-Architected Framework.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><b>Customer Enablement &amp; Delivery Support:<\/b><br \/>Guide customers in designing and implementing secure identity and access architectures using Microsoft Entra ID, including Conditional Access, Identity Protection, Hybrid Identity, and integration with Azure Core platforms and workloads.<\/li><li><b>Identity &amp; Security Architecture Leadership:<\/b><br \/>Lead architecture design sessions, technical workshops, and reviews covering authentication and authorization models, Enterprise Applications, SAML and OAuth\/OIDC integrations, federation scenarios, and Zero Trust identity principles.<\/li><li><b>Hybrid Identity &amp; Threat Protection:<\/b><br \/>Support customers in hybrid identity deployments, including Entra Connect, federation, legacy authentication modernization, and identity security solutions such as Microsoft Defender for Identity.<\/li><li><b>Azure Core &amp; Infrastructure Engagements:<\/b><br \/>Contribute to Azure Core architecture discussions, including Landing Zones, governance, networking, and hybrid connectivity, ensuring identity is properly integrated into Azure infrastructure designs.<\/li><li><b>Cloud Adoption &amp; Optimization:<\/b><br \/>Advise customers on best practices across security, reliability, and operational excellence, aligning identity and infrastructure solutions with the Microsoft Well-Architected Framework.<\/li><li><b>Field Collaboration:<\/b><br \/>Collaborate closely with CSAMs, CSAs, and engineering stakeholders to align identity and Azure infrastructure solutions with customer business, security, and compliance requirements.<\/li><\/ul><p><b>Required 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F&ouml;rs&auml;ljning &auml;r en naturlig del av varje samtal, det skapar f&ouml;ruts&auml;ttningar att skr&auml;ddarsy anpassade l&ouml;sningar utifr&aring;n varje kunds behov.&nbsp;<\/p>\\n<p>P&aring; Bonnier f&aring;r du m&ouml;jlighet att utvecklas inom f&ouml;rs&auml;ljning och har chansen att p&aring;verka din egen l&ouml;n.&nbsp;Det finns inget tak p&aring; provisionen, det inneb&auml;r att du kan tj&auml;na riktigt bra &ndash; ut&ouml;ver din grundl&ouml;n!&nbsp;I denna tj&auml;nst erbjuder vi anst&auml;llning med placering p&aring; kontoret i &Ouml;stersund.&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som<br \/><br \/><\/strong>Har en stark servicek&auml;nsla, &auml;r ut&aring;triktad, vill ge b&auml;sta t&auml;nkbara kundupplevelsen, &auml;r m&aring;lmedveten och &auml;lskar s&auml;lj. Du &auml;r en lagspelare som vill bidra till positiva resultat och bra st&auml;mning, som brinner b&aring;de f&ouml;r att l&ouml;sa det som kunden har behov att f&aring; hj&auml;lp med och att samtidigt ha fokus p&aring; f&ouml;rs&auml;ljning. Du &auml;r &auml;rlig, &ouml;dmjuk och lyssnar p&aring; kunden och kundens behov. Du &auml;r ocks&aring; en motiverande, lojal och hj&auml;lpsam person som st&auml;ller upp f&ouml;r andra och l&ouml;ser de problem som uppst&aring;r p&aring; ett effektivt s&auml;tt.<\/p>\\n<p>Sammantaget ska du p&aring; b&auml;sta t&auml;nkbara s&auml;tt l&ouml;sa kundens &auml;rende och leverera en kundupplevelse i v&auml;rldsklass.<br \/><br \/><\/p>\\n<p><strong>Vi vill att du uppfyller f&ouml;ljande<\/strong>:<\/p>\\n<ul>\\n<li>Flytande svenska i tal och skrift<\/li>\\n<li>Grundl&auml;ggande datorkunskaper<\/li>\\n<li>Godk&auml;nda gymnasiebetyg i svenska A eller 1 och engelska A eller 5<\/li>\\n<li>Har du tidigare erfarenhet av service och f&ouml;rs&auml;ljning ser vi detta som meriterande<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder dig<\/strong><\/p>\\n<p>D&aring; Concentrix v&auml;xer i en snabb takt finns det, f&ouml;r dig med r&auml;tt drivkraft, goda chanser till utveckling med interna karri&auml;rm&ouml;jligheter. Vi &auml;r idag en av de st&ouml;rsta leverant&ouml;rerna av kundservice i v&auml;rlden men vi siktar p&aring; att n&aring; toppen, och det g&ouml;r vi g&auml;rna tillsammans med dig! I denna roll har du &auml;ven m&ouml;jlighet att tj&auml;na obegr&auml;nsad provision, f&aring;r ett friskv&aring;rdsbidrag om gener&ouml;sa 3500:-\/&aring;r, arbetar p&aring; en kollektivavtalsansluten arbetsplats och f&aring;r hela utbildningsperioden betald. Join us!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong> 2026-05-11<\/p>\\n<p><strong>PLACERINGSORT:<\/strong> &Ouml;stersund&nbsp;<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:<\/strong> Heltidsanst&auml;llning. 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Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. 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Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>2 years of customer service experience required<br \/>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<br \/>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<br \/>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses. Work assigned accounts (as determined by the client) while handling inbound and outbound call volume servicing Car\/Van accounts. Discuss and make arrangements for qualifying customers when needed. Be a consultant to our customers while providing them an exceptional customer experience. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses. Work assigned accounts (as determined by the client) while handling inbound and outbound call volume servicing Car\/Van accounts. Discuss and make arrangements for qualifying customers when needed. Be a consultant to our customers while providing them an exceptional customer experience. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Collections Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Collections Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a Collections Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Collect delinquent payments from customers via phone pay, web payment, and mail, while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.&nbsp;<\/li>\\n<li>Provide superior customer experience to both external and internal customers with phone courtesy providing appropriate follow-up, ensuring a consultative collections approach is taken.<\/li>\\n<li>Ability to offer short- and long-term solutions to customers.<\/li>\\n<li>Ability to offer payment arrangements to customers.<\/li>\\n<li>Provide consultative collections experience to customers.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must be 18 years of age.<\/li>\\n<li>College student or graduate preferred, High School Diploma or GED required.<\/li>\\n<li>1 year of experience each in general business, collections and customer service required.<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence.<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18.50 - $23.13\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU! &nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<div>\\n<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>1 years of customer service experience required<br \/>Preferred experience with retail.<\/li>\\n<li>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/li>\\n<li>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15.00 - $18.75\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p>The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>2 years of customer service experience required<br \/>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<br \/>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<br \/>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Technical Support Advisor in Malaga (On Site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Technical Support Advisor in Malaga (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email\u00a0<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions\u00a0<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems\u00a0<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered\u00a0<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Have a proficient or bilingual level of Danish and advanced level of English\u00a0<br \/>- Have a completed ICT training\u00a0<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)\u00a0<br \/>- Have a good understanding of the MS Office environment is essential\u00a0<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette\u00a0<\/p><p><\/p><p><u>It will be a plus if you have:\u00a0<\/u><\/p><p>- A strong technical affinity, experience in technical field\u00a0<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Schedule \u00a009:00-18:00 Monday-Friday<br \/>- Salary 21.428 euros gross\/year &#43; up to 1.800 euros gross\/year in bonus\u00a0<br \/>- Central office location in <b>Benalmadena<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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verbal and written) and good knowledge of English (B1)<\/li>\\n<li>Great communication skills and sharp eye on details<\/li>\\n<li>Computer skills including software's and tools<\/li>\\n<li>Good analytical and organizational skills<\/li>\\n<li>Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary - <strong>2045,17 Euro Gross<\/strong><\/li>\\n<li>Welcome Bonus -<strong> 800 Euro Gross<\/strong><\/li>\\n<li>Relocation Package Support (2 weeks of accommodation, advanced payment and more)<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? 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Somos un l&iacute;der global en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas reconocidas que usas todos los d&iacute;as a mejorar sus operaciones en m&aacute;s de 70 pa&iacute;ses con soluciones tecnol&oacute;gicas e integradas. Y estamos orgullosos de ser reconocidos cada a&ntilde;o con premios como &ldquo;Los Mejores Lugares para Trabajar&rdquo;, &ldquo;La Mejor Empresa para el Desarrollo Profesional&rdquo; y &ldquo;La Mejor Cultura Empresarial&rdquo;.<\/p>\\n<p>Si quieres crecer e inspirarte, como Representante de Atenci&oacute;n al Cliente en modalidad homeoffice ser&aacute;s parte del equipo que impulsa a marcas del sector tecnol&oacute;gico, financiero, viajes, moda, salud y m&aacute;s.<\/p>\\n<hr \/>\\n<h2><strong>Lo que har&aacute;s en este rol<\/strong><\/h2>\\n<p>Como Representante de Atenci&oacute;n al Cliente en nuestro equipo, deber&aacute;s:<\/p>\\n<ul>\\n<li>Revisar las solicitudes y expectativas de los clientes y responder seg&uacute;n sus necesidades y situaci&oacute;n<\/li>\\n<li>Gestionar interacciones a trav&eacute;s de diversos canales (por ejemplo, voz, correo electr&oacute;nico, redes sociales o chat) y garantizar una experiencia de cliente coherente<\/li>\\n<li>Aprender a utilizar soluciones de software que mejoran la vida de las personas y desarrollar tus habilidades<\/li>\\n<li>Ofrecer mejores experiencias de marca a nuestros clientes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Tus cualificaciones<\/strong><\/h2>\\n<p>Concentrix es ideal para ti si cuentas con lo siguiente:<\/p>\\n<ul>\\n<li>Hablas <strong>espa&ntilde;ol con fluidez<\/strong><\/li>\\n<li>Eres proactivo, motivado y orientado a la soluci&oacute;n<\/li>\\n<li>Puedes trabajar en turnos rotativos y los fines de semana<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Lo que te ofrecemos<\/strong><\/h2>\\n<p>En este rol te brindamos beneficios que apoyan tu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato indefinido a tiempo completo o parcial (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Posibilidad de trabajar desde casa<\/li>\\n<li>Programa de recomendaci&oacute;n (bono por referir amigos)<\/li>\\n<li>Formaci&oacute;n completamente remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional, cursos especiales y clases de idiomas<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix es un empleador de igualdad de oportunidades<\/strong><\/h2>\\n<p>Estamos orgullosamente unidos como un solo equipo y una sola empresa en todo el mundo. Garantizamos igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades del puesto, requisitos del trabajo y cualificaciones profesionales, sin importar raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, origen &eacute;tnico, estado familiar o parental, nacionalidad, discapacidad u otra categor&iacute;a protegida por la ley.<\/p>\\n<hr \/>\\n<h2><strong>Elegibilidad laboral<\/strong><\/h2>\\n<p>De acuerdo con la legislaci&oacute;n turca, solo los candidatos legalmente autorizados para trabajar en Turqu&iacute;a ser&aacute;n considerados para este puesto.<\/p>\\n<p><strong>Ubicaci&oacute;n:<\/strong> Turqu&iacute;a<\/p>\",\"ats_external_id\":\"619624089\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.923+03:00\",\"created_at\":\"2026-03-23T00:18:01.737+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4349\",\"source\":\"Talkpush\",\"id\":434,\"_score\":1},{\"campaign_title\":\"GTM - INTERNATIONAL - FRENCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Faites partie de Concentrix d\u00e8s aujourd\u2019hui !\",\"long_description\":\"<p>&Agrave; propos de Concentrix<\/p>\\n<p>Vivez la puissance d'une carri&egrave;re r&eacute;volutionnaire<\/p>\\n<p>&Agrave; la recherche de quelque chose d'extraordinaire ? Nous sommes un leader mondial des technologies et services qui renforcent les marques de demain. Nous aidons les marques renomm&eacute;es que vous utilisez au quotidien &agrave; d&eacute;velopper leurs activit&eacute;s dans plus de 70 pays avec des solutions technologiques et int&eacute;gr&eacute;es. Et nous sommes fiers d'&ecirc;tre reconnus chaque jour de l'ann&eacute;e par des prix tels que \\\"Les meilleurs lieux de travail du monde\\\", \\\"Les meilleures entreprises pour le d&eacute;veloppement de carri&egrave;re\\\" et \\\"La meilleure culture d'entreprise\\\".<\/p>\\n<p>Si vous cherchez &agrave; grandir et &agrave; vous inspirer, en tant que repr&eacute;sentant du service client&egrave;le en t&eacute;l&eacute;travail, vous ferez partie de notre &eacute;quipe qui renforce les marques dans les secteurs de la technologie, des finances, du voyage, de la mode, de la sant&eacute; et bien plus encore.<\/p>\\n<p>Que ferez-vous dans ce r&ocirc;le ?<\/p>\\n<p>En tant que repr&eacute;sentant du service client&egrave;le au sein de notre &eacute;quipe, vous ferez ce qui suit :<\/p>\\n<ul>\\n<li>&nbsp;Examiner et r&eacute;pondre aux demandes et attentes des clients en fonction de leurs besoins et situations<\/li>\\n<li>G&eacute;rer les interactions &agrave; travers divers canaux (par exemple, voix, e-mail, m&eacute;dias sociaux ou chat) et offrir une exp&eacute;rience client coh&eacute;rente<\/li>\\n<li>Apprendre &agrave; utiliser des solutions logicielles qui am&eacute;liorent la vie des gens et d&eacute;velopper vos comp&eacute;tences<\/li>\\n<li>Offrir de meilleures exp&eacute;riences de marque &agrave; nos clients<\/li>\\n<\/ul>\\n<p>Vos qualifications<\/p>\\n<p>Concentrix vous conviendrait parfaitement si vous avez les qualit&eacute;s suivantes :<\/p>\\n<ul>\\n<li>Parlez couramment fran&ccedil;ais<\/li>\\n<li>&Ecirc;tes proactif, motiv&eacute; et ax&eacute; sur les solutions<\/li>\\n<li>Pouvez travailler en rotation et pendant les week-ends<\/li>\\n<\/ul>\\n<p>Ce que nous offrons<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui soutiendront votre style de vie unique :<\/p>\\n<ul>\\n<li>Contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e &agrave; temps plein ou &agrave; temps partiel (n&eacute;gociables en fonction de votre exp&eacute;rience et des besoins de nos clients)<\/li>\\n<li>Salaire comp&eacute;titif et primes de performance<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travail<\/li>\\n<li>Opportunit&eacute;s de primes de r&eacute;f&eacute;rence<\/li>\\n<li>Formation compl&egrave;te sur l'entreprise et le projet sur lequel vous travaillerez<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re, cours sp&eacute;ciaux et cours de langues<\/li>\\n<\/ul>\\n<p>Concentrix est un employeur offrant des chances &eacute;gales<\/p>\\n<p>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise dans le monde entier. Nous nous engageons &agrave; offrir des opportunit&eacute;s d'emploi &eacute;gales pour tous et un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins professionnels, les exigences du poste et les qualifications professionnelles, sans distinction de race, d'&acirc;ge, d'identit&eacute; de genre, d'orientation sexuelle, de religion, d'origine ethnique, de situation familiale ou parentale, d'origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales applicables.<\/p>\\n<p>Admissibilit&eacute; &agrave; travailler<\/p>\\n<p>Conform&eacute;ment aux lois turques, seuls les candidats autoris&eacute;s &agrave; travailler l&eacute;galement en Turquie seront consid&eacute;r&eacute;s pour ce poste.<\/p>\",\"ats_external_id\":\"2390712202\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.908+03:00\",\"created_at\":\"2026-03-23T00:11:37.136+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4348\",\"source\":\"Talkpush\",\"id\":435,\"_score\":1},{\"campaign_title\":\"GTM - INTERNATIONAL - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>About Concentrix<\/strong><\/p>\\n<p>Experience the power of a revolutionary career<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.<\/p>\\n<p><strong><br \/>What Will You Do in This Role<\/strong><\/p>\\n<p><strong>As a Customer Service Representative on our team, you will:<\/strong><\/p>\\n<p>&bull; Review customer requests and expectations and respond according to their needs and situations<\/p>\\n<p>&bull; Manage interactions across multiple channels (e.g., voice, email, social media, or chat) while ensuring a consistent customer experience<\/p>\\n<p>&bull; Learn to use software solutions that improve people&rsquo;s lives and continue to develop your skills<\/p>\\n<p>&bull; Deliver better brand experiences for our clients<br \/><br \/><\/p>\\n<p><strong>Your Qualifications<\/strong><\/p>\\n<p>&bull;Have strong written and verbal English language skills<\/p>\\n<p>&bull;Are proactive, highly motivated, and solution-oriented<\/p>\\n<p>&bull;Have strong time management and empathy skills<\/p>\\n<p>&bull;Proficient in basic computer use and interested in technology<\/p>\\n<p>&bull;Suitable to work in the flexible working hours and shifts<\/p>\\n<p>&bull;Hold at least a high school diploma or an equivalent qualification<\/p>\\n<p><strong><br \/>What We Offer You<\/strong><\/p>\\n<p><strong>In this role, we provide benefits designed to support your unique lifestyle:<\/strong><\/p>\\n<p>&bull; Full-time or part-time permanent contracts (negotiable based on your experience and our clients&rsquo; needs)<\/p>\\n<p>&bull; Competitive salary and performance-based bonuses<\/p>\\n<p>&bull; Work-from-home opportunity<\/p>\\n<p>&bull; Employee referral bonus opportunities<\/p>\\n<p>&bull; Fully paid training about the company and the project you will be working on<\/p>\\n<p>&bull; Career development programs, specialized courses, and language classes<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer<\/p>\\n<p>We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work eligibility<\/strong><\/p>\\n<p>In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.<\/p>\",\"ats_external_id\":\"1672692803\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.894+03:00\",\"created_at\":\"2026-03-22T23:56:08.700+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4347\",\"source\":\"Talkpush\",\"id\":436,\"_score\":1},{\"campaign_title\":\"GTM - INTERNATIONAL - DUTCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantadviseur Thuiskantoor - Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Maak vandaag nog deel uit van Concentrix!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Over Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ontdek de kracht van een baan die jouw carri&egrave;re naar een hoger niveau tilt.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Op zoek naar iets buitengewoons? Wij zijn een toonaangevend technologie- en dienstverleningsbedrijf dat de merken van de toekomst versterkt. In meer dan 70 landen helpen we gerenommeerde merken om hun bedrijf te laten groeien met technologie en ge&iuml;ntegreerde oplossingen. Elk jaar worden we erkend met prijzen zoals \\\"Werelds Beste Werkgevers\\\", \\\"Beste Bedrijven voor Carri&egrave;reontwikkeling\\\" en \\\"Beste Bedrijfscultuur\\\".<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als je wilt groeien en ge&iuml;nspireerd wilt worden, kun je vanuit huis werken als Klantenservicemedewerker en deel uitmaken van ons team dat merken ondersteunt in technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zoeken Klantadviseurs voor Verkoop en Oplossingenmanagement voor onze partner, een wereldberoemd meubelmerk!<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat ga je in deze rol doen?<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Klantenservicemedewerker in ons team ga je:<\/p>\\n<ul>\\n<li>&nbsp;Mogelijkheid om als klantendienstmedewerker te werken bij een wereldberoemd merk in de meubel sector!<\/li>\\n<li>Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraphCxSpLast\\\">Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Interacties beheren via verschillende kanalen (bijvoorbeeld telefoon, e-mail, sociale media of chat) en zorgen voor een consistente klantervaring.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Software-oplossingen leren en jouw vaardigheden verbeteren om het leven van mensen beter te maken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Klanten een verbeterde merkbeleving bieden.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong><br \/>Wat we van je verwachten voor deze functie:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Behandel de klachten en annuleringsverzoeken op basis van klantverzoeken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vorm een brug tussen klanten, transportbedrijven en winkels.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Rond de communicatie af door klantinteracties te documenteren wanneer de klant tevreden is.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Analyseer klantbehoeften en geef de juiste antwoorden op basis van de situatie.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Communiceer via verschillende kanalen (telefoon, e-mail of chat) om de beste klantervaring te bieden.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Verwerf uitgebreide productkennis en gebruik je deze effectief in verkoopgesprekken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bied individuele productadvies aan klanten en zorg je ervoor dat hun echte behoeften worden vervuld, niet alleen hun bestellingen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ondersteun klanten bij het voltooien van hun bestelling wanneer ze tevreden zijn.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Om succesvol te zijn bij Concentrix:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Beheers je de Nederlandse taal uitstekend, zowel schriftelijk als mondeling.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Heb je uitstekende communicatieve vaardigheden, ben je klantgericht en kun je respectvol met klanten communiceren.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Geniet je van verkopen en kun je jouw overtuigingskracht op een vriendelijke manier inzetten.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je flexibel en beschikbaar om te werken in wisselende diensten van 9 uur, maandag tot en met zaterdag tussen 09:00 en 22:00 uur.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je vaardig in het gebruik van gegevens en comfortabel met computergebruik.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Woon je in Turkije.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Voldoe je aan de vereisten voor thuiswerken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sta je open voor voortdurende ontwikkeling.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Jouw Profiel<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Concentrix bij jou past, beschik je over:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vloeiende kennis van de Nederlandse taal.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Een proactieve, zelfgemotiveerde en oplossingsgerichte houding.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bij voorkeur ervaring in klantenservice, met een focus op verkoop.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bereidheid om in ploegendiensten en in het weekend te werken.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat wij bieden<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">In deze rol bieden we voordelen die jouw unieke levensstijl ondersteunen:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Fulltime of parttime arbeidsovereenkomsten voor onbepaalde tijd (onderhandelbaar afhankelijk van jouw ervaring en de eisen van onze klanten).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Competitief salaris en prestatiebonussen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Mogelijkheden voor vriendenbonus (aanbevelingsbonus).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Betaalde trainingen over het bedrijf en project waarin je gaat werken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Carri&egrave;reontwikkelingsprogramma's, gespecialiseerde cursussen en taallessen.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Gelijke Kansen bij Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zijn &eacute;&eacute;n wereldwijd team, trots op onze gezamenlijke inspanningen als &eacute;&eacute;n bedrijf. We zetten ons in voor het bieden van gelijke kansen aan alle kandidaten en zorgen voor een werkomgeving zonder discriminatie of intimidatie. Al onze wervingsbeslissingen zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderstatus, nationale afkomst, handicap of andere wettelijk beschermde kenmerken.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Werkvergunning<\/strong><\/p>\\n<p>Volgens de Turkse wetgeving worden alleen kandidaten in aanmerking genomen die legaal in Turkije mogen werken.<\/p>\",\"ats_external_id\":\"3374493008\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T12:59:20.144+03:00\",\"created_at\":\"2026-03-22T23:47:01.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4346\",\"source\":\"Talkpush\",\"id\":437,\"_score\":1},{\"campaign_title\":\"GTM - INTERNATIONAL - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Werden Sie noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>&Uuml;ber Concentrix<\/strong><\/p>\\n<p><strong>Erleben Sie die Kraft einer revolution&auml;ren Karriere<\/strong><\/p>\\n<p>Suchen Sie nach dem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Servicedienstleister, der die Marken der Zukunft st&auml;rkt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen in mehr als 70 L&auml;ndern weiterzuentwickeln. Zudem sind wir stolz darauf, das ganze Jahr &uuml;ber mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; anerkannt zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als Customer Service Representative im Homeoffice Teil unseres Teams, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p><strong>Als Customer Service Representative in unserem Team werden Sie:<\/strong><\/p>\\n<p>&bull; Kundenanfragen und -erwartungen pr&uuml;fen und entsprechend ihren Bed&uuml;rfnissen und Situationen reagieren<\/p>\\n<p>&bull; Interaktionen &uuml;ber verschiedene Kan&auml;le hinweg steuern (z. B. Telefon, E-Mail, soziale Medien oder Chat) und ein konsistentes Kundenerlebnis sicherstellen<\/p>\\n<p>&bull; Den Umgang mit Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und dabei Ihre F&auml;higkeiten weiterentwickeln<\/p>\\n<p>&bull; F&uuml;r unsere Kunden ein besseres Markenerlebnis schaffen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p><strong>Concentrix passt hervorragend zu Ihnen, wenn Sie:<\/strong><\/p>\\n<p>&bull; &Uuml;ber sehr gute schriftliche und m&uuml;ndliche Deutschkenntnisse verf&uuml;gen<\/p>\\n<p>&bull; Proaktiv, hoch motiviert und l&ouml;sungsorientiert sind<\/p>\\n<p>&bull; &Uuml;ber gute Zeitmanagement- und Empathief&auml;higkeiten verf&uuml;gen<\/p>\\n<p>&bull; Sicher im Umgang mit dem Computer sind und Interesse an Technologie haben<\/p>\\n<p>&bull; Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/p>\\n<p>&bull; Mindestens einen Schulabschluss oder einen gleichwertigen Abschluss besitzen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p><strong>In dieser Rolle bieten wir Ihnen Leistungen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/strong><\/p>\\n<p>&bull; Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge (verhandelbar je nach Erfahrung und Kundenbedarf)<\/p>\\n<p>&bull; Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Boni<\/p>\\n<p>&bull; M&ouml;glichkeit zum Arbeiten im Homeoffice<\/p>\\n<p>&bull; &bdquo;Mitarbeiter-werben-Mitarbeiter&ldquo;-Bonusprogramme<\/p>\\n<p>&bull; Voll bezahlte Schulungen zum Unternehmen und zu dem Projekt, an dem Sie arbeiten werden<\/p>\\n<p>&bull; Karriereentwicklungsprogramme, spezielle Schulungen und Sprachkurse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind weltweit stolz darauf, als ein Team und ein Unternehmen vereint zu sein. 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Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von ethnischer Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Herkunft, Familien- oder Elternstatus, Nationalit&auml;t, Behinderung oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>Gem&auml;&szlig; den t&uuml;rkischen Gesetzen werden f&uuml;r diese Position ausschlie&szlig;lich Bewerber ber&uuml;cksichtigt, die in der T&uuml;rkei rechtlich zur Arbeit berechtigt sind.<\/p>\",\"ats_external_id\":\"3990982692\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T12:59:48.439+03:00\",\"created_at\":\"2026-03-22T23:35:05.510+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4345\",\"source\":\"Talkpush\",\"id\":438,\"_score\":1},{\"campaign_title\":\"Associate, WFM Real Time Management R1716012\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, WFM Real Time Management Onsite\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Associate - Real-Time Management is a key member of the Workforce Management team in a BPO environment, responsible for real-time monitoring and management of staffing levels, queue performance, and service level adherence across multiple client programs. The role focuses on maximizing operational efficiency, ensuring optimal agent productivity, and delivering on client SLAs in a dynamic, multi-channel contact center setting. This individual plays a crucial role in identifying system issues, coordinating with IT and operations teams, and escalating problems to ensure minimal disruption to service delivery.\",\"long_description\":\"<p><b><u>Key Responsibilities<\/u><\/b><\/p><ul><li><p><b><u>Real-Time Queue Monitoring<\/u><\/b><i>: Monitor Line Adherence, intraday call volumes, queue performance, and agent availability across voice, chat, email and other channels to ensure service levels are met.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Incident Management<\/u><\/b><i>: Provide Tier 1 and Tier 2 troubleshooting support for real-time operational and system issues; initiate and participate in rapid escalation processes to minimize impact on client operations.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Traffic Routing &amp; Adjustments<\/u><\/b><i>: Monitor and manage call routing, DNIS settings, overflow strategies, and media campaign configurations across various platforms and client accounts.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Downtime Coordination<\/u><\/b><i>: Support coordination during system outages or tool downtimes by documenting incidents, notifying stakeholders, and maintaining regular communication with operations and clients.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Performance Reporting<\/u><\/b><i>: Analyze real-time performance metrics, staffing gaps, shrinkage trends, and forecast deviations; recommend corrective actions to meet intraday goals.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>WFM Collaboration<\/u><\/b><i>: Work closely with WFM scheduling and forecasting teams to ensure staffing aligns with intraday trends and client expectations.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Stakeholder Communication<\/u><\/b><i>: Maintain regular updates with operations managers and clients regarding real-time status, issue resolutions, and potential risks to SLA delivery.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Platform &amp; Tool Utilization<\/u><\/b><i>: Utilize WFM platforms, ACD systems, and service management tools to execute real-time activities and log incidents accurately.<\/i><\/p><\/li><\/ul><ul><li><p><b><u>Process Improvements<\/u><\/b><i>: Recommend real-time process enhancements to improve workforce utilization, adherence, and overall service performance.<\/i>\u200b<\/p><\/li><\/ul><p><\/p><p><b><u>Candidate profile:<\/u><\/b><\/p><ul><li><p>Minimum of 1-2 years of call center experience a requirement<\/p><\/li><li><p>Workforce management experience required.<\/p><\/li><li><p>Strong computer and analytical and MS Excel skills is a requirement.<\/p><\/li><li><p>Experience with CMS and NICE IEX\u00a0software is a requirement.<\/p><\/li><li><p>Comfortable working in a fast paced environment<\/p><\/li><li><p>Strong communication skills<\/p><\/li><li><p>Ability to make decisions in time sensitive ambiguous situations<\/p><\/li><li><p>Ability to simplify complex operations into repeatable processes.<\/p><\/li><\/ul><p><\/p><p><b><span>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/span> <\/b><\/p><p><\/p><p>The base salary range for this position is $18- $20 hourly pay (pay rate will not be below applicable minimum wage) , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14566\",\"source\":\"Talkpush\",\"id\":1256,\"_score\":1},{\"campaign_title\":\"R1716497 WAH - Customer Service Travel Hopper\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Remote (Travel Enthusiast, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Bilingual Customer Service Rep (Travel Enthusiast, English \/ French) Remote\",\"long_description\":\"<p><span class=\\\"emphasis-3\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<p><span class=\\\"emphasis-3\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; fournir un soutien &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de tous, unis par la fiert&eacute; d'&ecirc;tre des acteurs du changement. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le en utilisant un guide de flux d&rsquo;appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Vendre des h&ocirc;tels, des vols, des voitures et des produits de voyage compl&eacute;mentaires<\/li>\\n<li>&Eacute;tablir de solides relations avec la client&egrave;le<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/strong><\/li>\\n<li>1 an d'exp&eacute;rience minimum en service &agrave; la client&egrave;le<\/li>\\n<li>1 an d'exp&eacute;rience minimum avec un GDS (un atout)<\/li>\\n<li>Exp&eacute;rience en agence de voyages ou en vente (un plus&nbsp;!)<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches en m&ecirc;me temps<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Solides comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Permis de travail (portable ou fixe) pour les tests informatiques et de connexion Internet ; un ordinateur professionnel peut &ecirc;tre fourni selon le poste offert (&agrave; discuter avec un recruteur)<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 23,00&nbsp;$ et 24,35&nbsp;$ de l'heure (le salaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme d'aide aux employ&eacute;s (PAE) complet, un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s. Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour soutenir votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travailler.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si c'est l'&eacute;tape id&eacute;ale pour votre parcours professionnel, on veut vous conna&icirc;tre. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde, qui font bouger les choses, ont choisi Concentrix comme employeur de choix.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>---<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Travel Enthusiast, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Sell hotel, air, car, and ancillary travel products<\/li>\\n<li>Build strong customer relationships<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li><strong>The ability to speak fluent French and English<\/strong><\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>1+ year of GDS experience (preferred)<\/li>\\n<li>Travel agent or sales experience is a plus!<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23.00-$24.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<h1><br \/>Equal Opportunity Statement<\/h1>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716497\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.656-04:00\",\"created_at\":\"2026-03-20T19:25:21.837-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\/apply\",\"job_requisition_id\":\"R1716497\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716497\",\"wid\":\"8a4883d8fc1c101df065608551200000\",\"descriptor\":\"R1716497 Customer Service Rep \u2013 Remote (Travel Enthusiast, Bilingual: English \/ French) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"523\",\"source\":\"Talkpush\",\"id\":153,\"_score\":1},{\"campaign_title\":\"R1716494 Work-at-Home - Sales Automotive GM MLT, GM BBWC, Michelin ISAM, Michelin ISR\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"long_description\":\"<p>The Inside Sales Rep &ndash; Automotive (Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; Automotive, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; Automotive working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support using a call flow guide<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; Automotive (Remote) role include:<\/p>\\n<ul>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17-$25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716494\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.642-04:00\",\"created_at\":\"2026-03-20T19:20:31.614-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367035\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\/apply\",\"job_requisition_id\":\"R1716494\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716494\",\"wid\":\"b766ea11f892101df021261be5820000\",\"descriptor\":\"R1716494 Inside Sales Rep \u2013 Automotive (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"520\",\"source\":\"Talkpush\",\"id\":154,\"_score\":1},{\"campaign_title\":\"R1716484 WAH - General Bilingual ESP AARP\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Remote (Bilingual: English \/ Spanish)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Bilingual: English \/ Spanish) - Remote\",\"long_description\":\"<p><span style=\\\"background-color: #fbeeb8;\\\"><strong><span class=\\\"emphasis\\\">* MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY *<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPCI&Oacute;N DEL TRABAJO<\/strong><\/p>\\n<p>El Representante de Servicio al Cliente Remoto (Biling&uuml;e: Espa&ntilde;ol e Ingl&eacute;s) trabaja desde casa e interact&uacute;a con los clientes mediante llamadas entrantes y salientes o por internet. Este puesto proporciona soporte al cliente y resoluci&oacute;n de problemas y preguntas rutinarias sobre los productos o servicios del cliente. (Se anima a los veteranos militares a postularse).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNA NUEVA CARRERA IMPULSADA POR TI<\/strong><\/p>\\n<p>&iquest;Buscas un cambio de carrera teletrabajando en una organizaci&oacute;n global con visi&oacute;n de futuro que fomenta una cultura inclusiva que prioriza a las personas y un aut&eacute;ntico sentido de pertenencia? &iquest;Te gustar&iacute;a unirte a una empresa que cada a&ntilde;o recibe premios como \\\"<strong>Mejores Lugares para Trabajar del Mundo<\/strong>\\\", \\\"<strong>Empleados M&aacute;s Felices<\/strong>\\\" y \\\"<strong>Mejores Empresas para el Desarrollo Profesional<\/strong>\\\"? &iexcl;Entonces, un puesto remoto de Representante de Servicio al Cliente en Concentrix es justo lo que necesitas!<\/p>\\n<p>Como Representante de Servicio al Cliente remoto, te unir&aacute;s a un equipo diverso y org&aacute;nico, proveniente de m&aacute;s de 70 pa&iacute;ses, donde TODOS los miembros contribuyen y se apoyan mutuamente para el &eacute;xito y el bienestar, unidos con orgullo como \\\"innovadores\\\". Juntos, ayudamos a las marcas m&aacute;s reconocidas del mundo a mejorar sus negocios mediante experiencias de cliente excepcionales e innovaci&oacute;n tecnol&oacute;gica. Y debido a nuestro continuo crecimiento, buscamos m&aacute;s innovadores talentosos que se unan a nuestro prop&oacute;sito, personas tan apasionadas como nosotros por brindar experiencias de servicio al cliente excepcionales.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL<\/strong><\/p>\\n<p>Esta es una excelente oportunidad de teletrabajo que te permitir&aacute; reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitaci&oacute;n, las tecnolog&iacute;as y el apoyo continuo que necesitas para alcanzar el &eacute;xito. Adem&aacute;s, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, &iexcl;aproximadamente el 80 % de nuestros gerentes y l&iacute;deres han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, dise&ntilde;ados para guiarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>LO QUE HAR&Aacute;S EN ESTE ROL<\/strong><\/p>\\n<p>Como representante de servicio al cliente que trabaja desde casa, usted:<\/p>\\n<ul>\\n<li>Brindar soporte al cliente entrante utilizando una gu&iacute;a de flujo de llamadas en el idioma preferido del cliente<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos b&aacute;sicos<\/li>\\n<li>Rastrear, documentar y recuperar informaci&oacute;n en bases de datos<\/li>\\n<li>Ofrecer productos y\/o servicios adicionales<\/li>\\n<li>Ofrecer experiencias expertas al cliente&hellip;con una sonrisa<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>SUS CALIFICACIONES<\/strong><\/p>\\n<p>Sus habilidades, integridad, conocimiento y genuina compasi&oacute;n aportar&aacute;n valor y &eacute;xito en cada interacci&oacute;n con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (Remoto) incluyen:<\/p>\\n<ul>\\n<li>La capacidad de leer, escribir y hablar con fluidez tanto en espa&ntilde;ol como en ingl&eacute;s.<\/li>\\n<li>M&aacute;s de 1 a&ntilde;o de experiencia en atenci&oacute;n al cliente<\/li>\\n<li>Disponibilidad abierta<\/li>\\n<li>Un diploma de escuela secundaria o GED<\/li>\\n<li>Un entorno tranquilo y sin distracciones para trabajar en su casa.<\/li>\\n<li>Competencia en multitareas de ritmo r&aacute;pido<\/li>\\n<li>Af&aacute;n por aprender nuevas tecnolog&iacute;as<\/li>\\n<li>S&oacute;lidas habilidades de navegaci&oacute;n inform&aacute;tica y conocimiento de PC.<\/li>\\n<li>Una computadora de escritorio o port&aacute;til para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo seg&uacute;n el puesto ofrecido, pero no est&aacute; garantizada (se discutir&aacute; m&aacute;s a fondo con un reclutador)<\/li>\\n<li>Internet de alta velocidad (sin conexi&oacute;n inal&aacute;mbrica\/puntos de acceso ni sat&eacute;lite) y un tel&eacute;fono inteligente<\/li>\\n<li>Debe residir en los Estados Unidos y tener una direcci&oacute;n estadounidense v&aacute;lida para residir.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;QU&Eacute; HAY PARA TI?<\/strong><\/p>\\n<p>Una de las creencias culturales de nuestra empresa dice: &laquo;Defendemos a nuestra gente&raquo;. Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el &eacute;xito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:<\/p>\\n<ul>\\n<li>El salario base para este puesto es de $15 a $18 por hora (el salario no ser&aacute; inferior al salario m&iacute;nimo vigente). Los salarios reales variar&aacute;n seg&uacute;n el lugar de trabajo, las cualificaciones, las habilidades, la educaci&oacute;n, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro m&eacute;dico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilaci&oacute;n 401(k), d&iacute;as libres y festivos remunerados, y d&iacute;as de capacitaci&oacute;n remunerados. Aceptamos solicitudes para este puesto de forma continua.<\/li>\\n<li>Opci&oacute;n de inscripci&oacute;n a DailyPay para acceder al pago \\\"anticipado\\\" cuando lo desee<\/li>\\n<li>Capacitaci&oacute;n pagada e incentivos basados \u200b\u200ben el desempe&ntilde;o<\/li>\\n<li>Oportunidades lucrativas de bonificaci&oacute;n por recomendaci&oacute;n de empleados<\/li>\\n<li>Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad din&aacute;mica, mujeres en tecnolog&iacute;a, campeones de OneEarth y m&aacute;s<\/li>\\n<li>Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.<\/li>\\n<li>Programas de mentor&iacute;a que apoyan su gratificante trayectoria profesional.<\/li>\\n<li>Comodidad para trabajar desde casa<\/li>\\n<li>Programas y eventos que apoyan la diversidad, la equidad y la inclusi&oacute;n, as&iacute; como la ciudadan&iacute;a global, la sostenibilidad y el apoyo comunitario.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Celebraciones por el D&iacute;a de Concentrix, el D&iacute;a de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el D&iacute;a Mundial de la Limpieza, #MyOneEarthPromise y m&aacute;s<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iexcl;REIMAGINA LA MEJOR VERSI&Oacute;N DE TI!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Postula hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 personas innovadoras en todo el mundo consideran a Concentrix su \\\"empleador predilecto\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Disponibilidad del Puesto<\/strong><\/p>\\n<p>Aceptamos solicitudes para este puesto de manera continua. Actualmente corresponde a una vacante existente y de cobertura inmediata; sin embargo, tambi&eacute;n estamos considerando solicitudes para futuras oportunidades a medida que se presenten. Invitamos a todos los candidatos interesados a postularse.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Requisitos F&iacute;sicos y Mentales<\/strong><\/p>\\n<p>El empleado deber&aacute; operar de manera regular una computadora, teclado, tel&eacute;fono\/auriculares y\/u otros equipos de oficina como funciones esenciales de este puesto. El trabajo es generalmente de naturaleza sedentaria.<\/p>\\n<hr \/>\\n<p><strong>Igualdad de Oportunidades en el Empleo<\/strong><\/p>\\n<p>Concentrix es un empleador que ofrece igualdad de oportunidades y acci&oacute;n afirmativa (EEO-AA). Promovemos la igualdad de oportunidades para todas las personas calificadas y no discriminamos en ninguna fase del proceso de empleo por motivos de raza, color, religi&oacute;n, sexo, orientaci&oacute;n sexual, identidad de g&eacute;nero, origen nacional, edad, embarazo o condici&oacute;n relacionada, discapacidad, condici&oacute;n de veterano protegido u cualquier otra condici&oacute;n protegida por la ley.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre sus derechos EEO como solicitante, visite los siguientes sitios web:<br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">Ingl&eacute;s<\/a><br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Espa&ntilde;ol<\/a><\/p>\\n<hr \/>\\n<p><strong>Adaptaciones Razonables<\/strong><\/p>\\n<p>Concentrix da la bienvenida y fomenta las solicitudes de candidatos con discapacidades y est&aacute; comprometida a brindar un proceso de reclutamiento inclusivo. Si necesita una adaptaci&oacute;n razonable para participar en cualquier etapa del proceso de solicitud o entrevista, por favor inf&oacute;rmenos. Las solicitudes pueden realizarse contactando a <strong>app.acco@concentrix.com<\/strong>. Toda la informaci&oacute;n ser&aacute; tratada de manera confidencial y utilizada &uacute;nicamente para facilitar su participaci&oacute;n en el proceso de reclutamiento.<\/p>\\n<hr \/>\\n<p><strong>Inteligencia Artificial<\/strong><\/p>\\n<p>Como parte de nuestro proceso de reclutamiento, podemos utilizar herramientas de inteligencia artificial (IA) para ayudar en la selecci&oacute;n y\/o evaluaci&oacute;n de los solicitantes. Estas herramientas pueden utilizarse para evaluar curr&iacute;culums, solicitudes y otros materiales enviados con el fin de ayudarnos a identificar a los candidatos m&aacute;s adecuados para el puesto.<\/p>\\n<hr \/>\\n<p><strong>Autorizaci&oacute;n de Trabajo<\/strong><\/p>\\n<p>De conformidad con la ley federal, solo se considerar&aacute;n para este puesto los solicitantes que est&eacute;n legalmente autorizados para trabajar en los Estados Unidos. Deben residir en los Estados Unidos o contar con una direcci&oacute;n v&aacute;lida de residencia en EE.\u202fUU.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre los estados donde hay trabajo disponible y sobre Igualdad de Oportunidades en el Empleo como solicitante, haga clic <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>AQU&Iacute;<\/strong><\/a>.<\/p>\\n<\/div>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Bilingual: English \/ Spanish) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Bilingual: English \/ Spanish), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Bilingual: English \/ Spanish) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Help customers resolve basic technical issues<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Bilingual: English \/ Spanish) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to read, write and speak fluently both Spanish and English<\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716484\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.608-05:00\",\"created_at\":\"2026-03-20T18:07:21.400-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\/apply\",\"job_requisition_id\":\"R1716484\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716484\",\"wid\":\"163ec871ad23101def8fe8bfde3a0000\",\"descriptor\":\"R1716484 Customer Service Rep \u2013 Remote (Bilingual: English \/ Spanish) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1104\",\"source\":\"Talkpush\",\"id\":145,\"_score\":1},{\"campaign_title\":\"Sr. Consultant I, Pricing R1714054\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant I, Pricing\",\"street\":\"USA UT Work-at-Home\",\"address\":\"USA UT Work-at-Home\",\"city\":\"USA\",\"state\":\"Utah\",\"postal_code\":\"84101\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Consultant I, Pricing position works closely with sales engagement teams to develop financial models to support business expansion with new and existing clients. During this process they act as a financial consultant to the engagement team and help with developing strategies to win the business.  They take an active role in training and supporting junior-level pricers.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li>Works with solution architects, sales leads\/account managers, delivery leads, IT, TA, and other pursuit team members to prepare pricing and forward-looking financials for new business, business expansion, and renewal opportunities.<\/li><li>Designs and quantify strategies to close sales opportunities; models and bridges financial impacts of options to help teams make informed business decisions.<\/li><li>Serves as financial consultant when reviewing individual client proposals to assess client savings expectations against company financial objectives.<\/li><li>Presents pricing summaries to regional and executive leadership to gain approvals, this can include presenting the financial details of a pricing case to senior executive leadership and attending executive deal review calls to help present the financial view of the opportunity and answer questions.<\/li><li>Participates in contracting discussions on financial terms and conditions, highlighting the risks and advantages for the client and company.<\/li><li>Presents pricing assumptions to implementation team once the deal is won, identifying specific financial assumptions and terms the delivery team will need to manage to in order to be successful; correctly archives and records closed opportunities in internal databases and SFDC.<\/li><li>Ensures that the overall pricing processes is adhered to, including pricing delegation rules, corporate review clip levels, and all appropriate business controls surrounding the pricing process.<\/li><li>Communicates the impacts of foreign exchange and inflation on financial modeling.<\/li><li>Supports ad hoc projects, as required<\/li><li>Trains, mentors, and develops other pricers.<\/li><li>Develops areas of expertise to lead and advise the rest of the global team<\/li><li>Manage a large, complex opportunity that spans multiple regions, LOBs, and product types<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b>:<\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 10&#43; Years of Experience (with 2-4 years of Progressive Management Experience) preferred.<\/li><li>Demonstrated ability to comprehend, analyze, and interpret.<\/li><li>Solid understanding of the organization&#39;s business operations and industry.<span>\u00a0 <\/span>Demonstrated business acumen.<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.<\/li><li>Excellent attention to detail.<\/li><li>Demonstrates knowledge of accounting and financial planning processes, including an ability to analyze profit and loss statements.<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement.<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/li><li>Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/li><li>Advanced<span>\u00a0 <\/span>Microsoft Office skills.<\/li><li>Excellent communication skills, both written and verbal.<span>\u00a0 <\/span>Ability to effectively present information to internal and external associates.<\/li><\/ul><p><\/p><p>The base salary range for this position is USD $88K - $110K, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401 (k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is Apr. 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong><em>KYB Analyst with Chinese<\/em><\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. <strong>You don't have previous experience? No worries, if you know Chinese and you have willingness to learn and grow, we provide the training in order for you to be successfull in the role.<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <strong><em>KYB Analyst with Chinese<\/em><\/strong>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Perform <strong>KYB checks<\/strong> on new and existing corporate clients<\/li>\\n<li>Review and validate corporate documents (e.g., certificates of incorporation, shareholder registers, articles of association)<\/li>\\n<li>Conduct <strong>risk assessments<\/strong> based on jurisdiction, industry, and ownership structure<\/li>\\n<li>Escalate high-risk cases or suspicious activities to senior compliance teams<\/li>\\n<li>Maintain accurate and up-to-date records in internal systems<\/li>\\n<\/ul>\\n<p><strong>Your qualifications (mandatory)&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient in Chinese (C1) <strong>and<\/strong> English (B2) <strong>or<\/strong> Romanian (B2)<\/li>\\n<li>Have good PC Skills<\/li>\\n<li>Are available to work from our office in Iasi or availability to relocate in Iasi<\/li>\\n<li>Have your educational studies finalized<\/li>\\n<li>Available for a full-time program in shifts&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications (desirable)&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you have:<\/p>\\n<ul>\\n<li>Analytical mindset with strong attention to detail<\/li>\\n<li>Good communication and documentation skills<\/li>\\n<li>Proactivity, self-motivation and solution-orientation<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on <strong>(no previous experience needed)<\/strong><\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"201743296\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T17:17:52.709+03:00\",\"created_at\":\"2026-03-20T17:07:18.465+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"198\",\"source\":\"Talkpush\",\"id\":389,\"_score\":1},{\"campaign_title\":\"Sr. Manager, B2B Sales R1713837\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Cloud Solutions Sales Lead\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>About Concentrix:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Concentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70&#43; markets.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What the Role Looks Like:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>This is a\u00a0Senior Leader Role for an Industry leader in Cloud computing services<\/b>. The successful candidate will be expected to:<\/span><\/span><\/p><ul><li><span><span><b>Multi-Site\/Geo Engineering Oversight<\/b>:Oversee operations for multi-site\/multi geo engineering teams. This will include monitoring performance, identifying gaps, and supporting\/coaching staff and overseeing an environment of continuous professional development to ensure high quality performance.<\/span><\/span><\/li><li><span><span><b>Global Standardization<\/b>:Drive standardization\u00a0and global best practices\u00a0across\u00a0sites and Geo&#39;s globally.<\/span><\/span><\/li><li><span><span><b>Sales Support<\/b>:Drive\u00a0&amp; support\u00a0the\u00a0Regional\u00a0teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience<\/span><\/span><\/li><li><span><span><b>Leadership Development:<\/b>Provide strong, dynamic leadership that mentors, develops, and shares best practices with global delivery teams to efficiently and effectively drive performance and profitability.<\/span><\/span><\/li><li><span><span><b>Efficiency Testing:<\/b>Proactively test and identify opportunities for operational efficiencies and sales improvements across the wider Client teams, leveraging our Engineers to achieve the highest possible ROI for our our client<\/span><\/span><\/li><li><span><span><b>Culture of Improvement<\/b>:Drive a culture of continuous improvement by participating in and being an active driver of the Sales Industry Collaboration Community, encouraging a high performing virtual team where new ideas and solutions are encouraged, evaluated, quantified and implemented<\/span><\/span><\/li><li><span><span><b>Client Collaboration:<\/b>Strategically partner with Client Engineer Teams \/ Leaders to support strategic alignment across Vendor teams aiding Client to deliver their strategic objectives.<\/span><\/span><\/li><li><span><span><b>Technical Solutions Development:\u00a0<\/b>Develop strategies to resolve technical obstacles.\u00a0Architect client solutions to meet complex business and technical requirements.<\/span><\/span><\/li><li><span><span><b>Technical Sales Leadership:<\/b>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work<\/span><\/span><\/li><li><span><span><b>Problem Solving<\/b>:\u00a0Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities. Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution<\/span><\/span><\/li><li><span><span><b>Technical Expertise &amp; Training:\u00a0<\/b>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects<\/span><\/span><\/li><li><span><span><b>Team Mentorship:<\/b>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Work Arrangement<\/b><\/span><\/span><\/p><ul><li><span><span>The working hours for this role are\u00a0<b>M\/F from 09:00am till 17:30pm<\/b><\/span><\/span><\/li><li><span><span>The role is currently fully remote \u2013 however this arrangement will always be subject to continued client agreement\u00a0<b>(remote position)<\/b><\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Your Profile:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Expertise<\/b>: A proven track record in technical skills and management\/leadership experience.<\/span><\/span><\/li><li><span><span><b>Sales Experience<\/b>: At least 7&#43; years in Sales Management and 5&#43; years in a technical role, such as Technical Sales Engineer.<\/span><\/span><\/li><li><span><span><b>Leadership Skills<\/b>: Ability to significantly influence at all organizational levels with excellent\u00a0<b>English<\/b> communication skills.<\/span><\/span><\/li><li><span><span><b>Client Management<\/b>: Experience managing client relationships with a proactive, positive approach.<\/span><\/span><\/li><li><span><span><b>Dynamic and Independent<\/b>: High energy level, strong work ethic, independent work capability, and willingness to travel if needed.<\/span><\/span><\/li><li><span><span><b>Educational Background<\/b>: Bachelor&#39;s degree as a minimum requirement.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Technical Skills:<\/b><\/span><\/span><\/p><ul><li><span><span><b>Advanced Technologies:\u00a0<\/b>Your technical experience likely includes expertise with advanced technologies such as Big Data, PaaS, and IaaS. You should have hands-on experience in managing databases and advanced databases, including Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, and BigQuery.<\/span><\/span><\/li><li><span><span><b>Linux &amp; Web Development: Y<\/b>ou should have an advanced working knowledge of Linux and Web 2.0 development platforms. This includes understanding technologies such as HTTP, Basic\/NTLM authentication, cookies\/sessions, and XML\/XSLT\/XHTML\/HTML.<\/span><\/span><\/li><li><span><span><b>Development &amp; Integration:<\/b> Prior success and experience are needed in web application development and integration technologies like REST, SOAP, J2EE, CGI\/Java\/ASP servlets, and Python.<\/span><\/span><\/li><li><span><span><b>Development Platforms &amp; Solutions:<\/b> Experience with software development platforms and solutions is essential. This includes knowledge of Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies, and XML.<\/span><\/span><\/li><li><span><span><b>Enterprise Networking Concepts:<\/b> Familiarity with enterprise networking concepts such as DNS, TCP, Firewalls, Proxy Servers, and DMZ is crucial.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What We Offer:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Inclusive Environment<\/b>: Enjoy a friendly, multicultural, and multilingual setting that values diversity and inclusion.<\/span><\/span><\/li><li><span><span><b>Career Development<\/b>: Access comprehensive mentoring, training, and career development programs that support your professional growth.<\/span><\/span><\/li><li><span><span><b>Wellbeing &amp; Social Engagement:<\/b> Participate in happiness programs and internal social events that foster a sense of community and well-being.<\/span><\/span><\/li><li><span><span><b>Health &amp; Wellness:<\/b> Benefit from an additional health care package to support your overall health needs.<\/span><\/span><\/li><li><span><span><b>Exclusive Benefits &amp; Discounts<\/b>: Take advantage of food vouchers, a Multisport card, and other exclusive discounts designed to enhance your lifestyle.<\/span><\/span><\/li><li><span><span><b>Special Time Off:<\/b> Celebrate your special day with Birthday Time Off and contribute to your community with Volunteer Time Off.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1713837\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:03.634+08:00\",\"created_at\":\"2026-03-20T22:08:29.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - 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Cruise Line - Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Representative and Sales in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in <b>Italian (C1)<\/b>, both verbal and written<\/li><li>Have an advanced level of <b>English (B2)<\/b><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Are skilled in multi-tasking<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"221\",\"source\":\"Talkpush\",\"id\":1855,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1715766\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Danish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday 9:00 to 18:00, Friday 09:00\u00a0\u00a0to 16:30.<\/p><p>- Salary <span>34.000 euros gross\/year &#43; up to 5.000 euros gross\/year &#43; private medical insurance<\/span><\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Portuguese (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Banking Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As Banking Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Banking Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. 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And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<br \/>&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715707\",\"location\":\"Arnold, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.557-05:00\",\"created_at\":\"2026-03-19T12:53:10.075-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Arnold\",\"state\":\"Missouri\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"63010\",\"primary_location\":{\"id\":\"US-ARN-MEYER-Y0\",\"wid\":\"b67da9176e3d1062f9dcac6636d1bc2e\",\"descriptor\":\"USA Arnold MO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicholas.barbieri@concentrix.com\"},\"first_name\":\"Barbieri, Nicholas\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"103066000\",\"wid\":\"4e210a1e90b410019c8fb4e0a52e0000\",\"descriptor\":\"Nicholas Barbieri (103066000)\"},{\"id\":\"101502612\",\"wid\":\"6dbe6c9480f30131a0f779bf9b3f0762\",\"descriptor\":\"Melissa Brown (101502612)\"},{\"id\":\"100708873\",\"wid\":\"60219339f7a010649e3113332013ab14\",\"descriptor\":\"Mercedes Walker (100708873)\"},{\"id\":\"101242142\",\"wid\":\"76e05b2ea2fc01651f99819dc3626931\",\"descriptor\":\"Chaquitta Collins (101242142)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"},{\"id\":\"511623\",\"wid\":\"9f196ba80a87015ff069792008194023\",\"descriptor\":\"Malikka Fothergill (511623)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\/apply\",\"job_requisition_id\":\"R1715707\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"856c72a30fec100c3947fdc44b990000\",\"descriptor\":\"22850 - 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a\/an Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a\/an Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a\/an Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school diploma with six months of sales experience preferred<\/li>\\n<li>Demonstrated sales technique and product knowledge preferred<\/li>\\n<li>Courteous with strong customer service orientation<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16-$17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<h2>&nbsp;<\/h2>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715306\",\"location\":\"Hickory, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.540-05:00\",\"created_at\":\"2026-03-19T12:35:32.267-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"connie.birth@concentrix.com\"},\"first_name\":\"Birth, Connie Banks\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100844316\",\"wid\":\"60219339f7a01064a16aef49a7647055\",\"descriptor\":\"Connie Birth (100844316)\"},{\"id\":\"101053199\",\"wid\":\"50f62ea2240c103639746af3557d14af\",\"descriptor\":\"Kaila Reid (101053199)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\/apply\",\"job_requisition_id\":\"R1715306\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.henry@concentrix.com\"},\"first_name\":\"Lisa Henry (300072277)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715306\",\"wid\":\"65bce31c82a91005c7fbd0ee5d390000\",\"descriptor\":\"Customer Service\/ Inbound Sales Representative Onsite\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1091\",\"source\":\"Talkpush\",\"id\":147,\"_score\":1},{\"campaign_title\":\"R1715324 Customer Service Rep (Travel Card Services) - On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Travel Enthusiast) - On-Site\",\"street\":\"34115 W 12 Mile Rd\",\"address\":\"34115 W 12 Mile Rd\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Travel Card Services) - On-Site\",\"long_description\":\"<p>The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive incoming calls, chats, and emails, from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/li>\\n<li>Greet and converse with customers in a courteous, friendly, and professional manner.<\/li>\\n<li>Make recommendations based on the customer needs and preferences.<\/li>\\n<li>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/li>\\n<li>Research travel rates, destinations, options, accommodations, and packages for customers.<\/li>\\n<li>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/li>\\n<li>Read legal scripts verbatim while maintaining sales and quality standards.<\/li>\\n<li>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/li>\\n<li>Correctly answer general travel and site related questions from customers<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school degree or equivalent <em>(required)&nbsp;<\/em><\/li>\\n<li>Travel savvy: passion \/ experience with travel&nbsp;<\/li>\\n<li>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>At least 1 year of travel experience <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>Travel Agent Certification <em>(preferred)&nbsp;<\/em><\/li>\\n<li>Global Distribution Experience for Service Agents <em>(preferred)<\/em><\/li>\\n<li>Proficiency in a multi-system environment&nbsp;<\/li>\\n<li>Basic internet and web-based application skills&nbsp;<\/li>\\n<li>Typing 35 wpm as verified by a formal test&nbsp;<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331.<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.50 - $18.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training and performance-based incentives.<\/li>\\n<li>Lucrative employee referral bonus opportunities and shift differentials<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>Production schedules are as followed, and assigned by the Operations Team:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715324\",\"location\":\"Farmington Hills, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.525-05:00\",\"created_at\":\"2026-03-19T12:32:00.555-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.crockett@concentrix.com\"},\"first_name\":\"Crockett, Ivri Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100057712\",\"wid\":\"60219339f7a01064a5ddd2fcef2405a8\",\"descriptor\":\"Ivri Crockett (100057712)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\/apply\",\"job_requisition_id\":\"R1715324\"}],\"organizations\":[{\"wid\":\"61cac59c2992105b6ca3362c6f520000\",\"descriptor\":\"W0ZTKT Rocket Travel\",\"reference_id\":\"W0ZTKT\",\"custom_reference_id\":\"W0ZTKT\",\"company_reference_id\":null},{\"wid\":\"fdf32624a7d4105b6c0a4c7a0b910000\",\"descriptor\":\"22167 - Bookingcom - 980004020\",\"reference_id\":\"980004020\",\"custom_reference_id\":\"980004020\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715324\",\"wid\":\"8a4883d8fc1c101cfa824b3883d50000\",\"descriptor\":\"Customer Service Representative (Travel Enthusiast) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1090\",\"source\":\"Talkpush\",\"id\":148,\"_score\":1},{\"campaign_title\":\"R1715798 Charlotte - Automotive GM EMER\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":\"USA Charlotte NC - Client Site\",\"address\":\"USA Charlotte NC - Client Site\",\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Emergency Services Representative (On-Site)\",\"long_description\":\"<p>The Emergency Services Representative engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative:<\/p>\\n<ul>\\n<li>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/li>\\n<li>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/li>\\n<li>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>College 911 Communications\/Public Safety Diploma or course completion<\/li>\\n<li>Police, Fire, or Paramedic programs<\/li>\\n<li>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/li>\\n<li>Emergency Service Volunteer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU <\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $27.10 - $31.84\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715798\",\"location\":\"Charlotte, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.510-05:00\",\"created_at\":\"2026-03-19T11:44:34.975-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28262\",\"primary_location\":{\"id\":\"US-CHA-FREEM-Y0\",\"wid\":\"b67da9176e3d1062f9dd00b97452bccf\",\"descriptor\":\"USA Charlotte NC - Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\/apply\",\"job_requisition_id\":\"R1715798\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715798\",\"wid\":\"1722b2173b90101d5197831e1ece0000\",\"descriptor\":\"R1715798 Emergency Services Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1089\",\"source\":\"Talkpush\",\"id\":149,\"_score\":1},{\"campaign_title\":\"R1715795 Charlotte Customer Service Rep Spanish -On-Site \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: English\/Spanish)- On-Site\",\"street\":\"USA Charlotte NC - Client Site\",\"address\":\"USA Charlotte NC - Client Site\",\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Customer Service Rep (Spanish\/English) On-Site\",\"long_description\":\"<p>The Customer Service and Sales Representative (Bilingual: Spanish\/English) engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service and Sales Representative (Bilingual: Spanish\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a Bilingual Customer Service and Sales Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service and Sales Representative (Bilingual: Spanish\/English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Welcome customers to the brand and our variety of products<\/li>\\n<li>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/li>\\n<li>Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/li>\\n<li>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service and Sales Representative (Bilingual: Spanish\/English) role include:<\/p>\\n<ul>\\n<li>The ability to read, write, and speak Spanish and English Fluently<\/li>\\n<li>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial<\/li>\\n<li>A High School Diploma (or equivalent)<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Computer proficiency (including knowledge of windows-based application)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20 - $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis.<\/li>\\n<li>Paid training&nbsp;and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715795\",\"location\":\"Charlotte, USA\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:08.495-05:00\",\"created_at\":\"2026-03-19T11:37:51.392-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28262\",\"primary_location\":{\"id\":\"US-CHA-FREEM-Y0\",\"wid\":\"b67da9176e3d1062f9dd00b97452bccf\",\"descriptor\":\"USA Charlotte NC - Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367004\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Customer-Service-Rep--Bilingual--English-Spanish---On-Site_R1715795\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Customer-Service-Rep--Bilingual--English-Spanish---On-Site_R1715795\/apply\",\"job_requisition_id\":\"R1715795\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715795\",\"wid\":\"b766ea11f892101d5155e44ed6680000\",\"descriptor\":\"R1715795 Customer Service Rep (Bilingual: English\/Spanish)- On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1088\",\"source\":\"Talkpush\",\"id\":150,\"_score\":1},{\"campaign_title\":\"R1715619  WAH - Automotive Case Management (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Case Management (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support - Automotive Case Management (Remote)\",\"long_description\":\"<p>The Automotive Case Management Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) , you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Case Management (Remote) role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.00-$21.00\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp;<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1715619\",\"location\":\"Remote, CAN\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.627-04:00\",\"created_at\":\"2026-03-19T12:28:54.417-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"colleen.obrien@concentrix.com\"},\"first_name\":\"O'Brien, Colleen M\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"72581\",\"wid\":\"60219339f7a01064825ef21b9482711b\",\"descriptor\":\"Colleen O'Brien (72581)\"},{\"id\":\"101982443\",\"wid\":\"1dc2b25fd722011ee1aae2655b660000\",\"descriptor\":\"Isabela Saldanha (101982443)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366893\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1715619\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1715619\/apply\",\"job_requisition_id\":\"R1715619\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"scott.salkus@concentrix.com\"},\"first_name\":\"Scott Salkus (100055134)\"},\"category_groups\":[{\"id\":\"CF Operations 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America\",\"short_description\":\"Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Company Culture,&rdquo; and &ldquo;Best Companies for Career Growth&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High School Diploma<\/li>\\n<li>1 year customer service of experience preferred<\/li>\\n<li>Live within 40-Mile radius of our Valdosta site<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Strong PC knowlege andcomputer navigation skills<\/li>\\n<li>The ability to work various shifts as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00- $19.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715623\",\"location\":\"Valdosta, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-09T18:59:08.477-05:00\",\"created_at\":\"2026-03-19T11:20:39.949-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Valdosta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31605\",\"primary_location\":{\"id\":\"US-VAL-OAKST-Y0\",\"wid\":\"b67da9176e3d1062f9dcf36a029dbcb3\",\"descriptor\":\"USA Valdosta GA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367245\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\/apply\",\"job_requisition_id\":\"R1715623\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501f440a3c84f121a54bf\",\"address\":\"shannon.dudley@concentrix.com\"},\"last_name\":\"Dudley\",\"first_name\":\"Shannon\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715623\",\"wid\":\"504b4c2ae4fd101d38e861dc8fed0000\",\"descriptor\":\"R1715623 Customer Service Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},{\"email\":{\"wid\":\"824ec69828b9014812c2b4963918be02\",\"address\":\"eduardo.rojas1@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Eduardo\"},{\"email\":{\"wid\":\"aa96695f6521019d68dff41d0e1aec52\",\"address\":\"mizell.williams@concentrix.com\"},\"last_name\":\"Williams\",\"first_name\":\"Mizell\"},{\"email\":{\"wid\":\"9f196ba80a870144c9f7d94c0719db22\",\"address\":\"veronica.botello@concentrix.com\"},\"last_name\":\"Botello\",\"first_name\":\"Veronica\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-usa\",\"campaign_id\":\"1087\",\"source\":\"Talkpush\",\"id\":151,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1716037\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) \u2013 Airline Company - Part-time\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experience the power of a game-changing career<\/b><\/span><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site) in Part-time<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of French (C1) and English (B2) - written and oral <\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative <\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li>C<span><span>ompetitive salary (base and <\/span><span>additional<\/span><span> bonuses)<\/span><\/span><span>\u00a0<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>4 hours Part-time Schedules : 8a.m. to 12a.m., or 5p.m. to 9p.m..<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><span><b>Concentrix is an equal-opportunity employer<\/b><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site) in Part-time<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li><li>Assist clients via inbound\/outbound calls and email<\/li><li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li><li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li><li>Give real-time, accurate information that empowers the customer to make decisions.<\/li><li>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/li><li>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Spanish (C1) and English (B2) - written and oral<\/li><li>Have excellent communication skills coupled with empathy and team spirit<\/li><li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li><li>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>Competitive salary (base and additional bonuses)\u00a0<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>4 hours Part-time Schedules :\u00a0 8a.m. to 12a.m., or 5p.m. to 9p.m..<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Som un l\u00edder global en tecnologia i serveis que impulsa les marques del futur. Ajudem marques reconegudes \u2014 les que utilitzes cada dia \u2014 a millorar els seus negocis amb tecnologia i solucions integrades, en m\u00e9s de 70 pa\u00efsos. I estem orgullosos de ser reconeguts amb premis com \u201cWorld\u2019s Best Workplaces\u201d, \u201cBest Companies for Career Growth\u201d i \u201cBest Company Culture\u201d, any rere any.<\/p><p><\/p><p>Si vols cr\u00e9ixer i inspirar-te, com a Representant d\u2019Atenci\u00f3 al Client per a Audi a Portugal (remot), garantir\u00e0s que es compleixin els objectius de rendiment en totes les operacions. I que satisfem les expectatives del client relacionades amb l\u2019excel\u00b7l\u00e8ncia operativa: alts est\u00e0ndards de qualitat, efici\u00e8ncia i millora de l\u2019experi\u00e8ncia del client.<\/p><p><\/p><p><b>Creixement professional i desenvolupament personal<\/b><\/p><p>T\u2019oferirem tota la formaci\u00f3, tecnologies d\u2019avantguarda i el suport continu que necessitar\u00e0s per tenir \u00e8xit. A Concentrix, hi ha un veritable potencial de creixement professional i personal. Aproximadament el 80% dels nostres directius han estat promocionats internament! Per aix\u00f2 oferim una \u00e0mplia gamma de programes GRATU\u00cfTS d\u2019aprenentatge i desenvolupament de lideratge dissenyats per ajudar-te a construir la carrera que sempre has imaginat.<\/p><p><\/p><p><b>Qu\u00e8 far\u00e0s en aquest lloc<\/b><\/p><p>Com a Representant d\u2019Atenci\u00f3 al Client, haur\u00e0s de:<\/p><p><\/p><p>\u2022 Respondre a les consultes dels clients per tel\u00e8fon, xat i correu electr\u00f2nic, representant una marca automobil\u00edstica europea l\u00edder amb professionalitat i entusiasme. Mantenir una documentaci\u00f3 clara i precisa de les interaccions amb els clients, resolucions i seguiments al sistema CRM.<\/p><p>\u2022 Col\u00b7laborar amb els companys per millorar l\u2019experi\u00e8ncia global del client.<\/p><p>\u2022 Mantenir-te al dia sobre les \u00faltimes ofertes, pol\u00edtiques i serveis per proporcionar informaci\u00f3 precisa i puntual als clients.<\/p><p>\u2022 Mostrar calidesa i entusiasme en cada interacci\u00f3 amb el client.<\/p><p>\u2022 Utilitzar els teus coneixements sobre automoci\u00f3 i productes digitals per resoldre problemes de manera efectiva.<\/p><p><\/p><p><b>Els teus requisits<\/b><\/p><p>Concentrix \u00e9s una gran opci\u00f3 per a tu si:<\/p><p><\/p><p>\u2022 Tens un nivell alt de catal\u00e0 (C1 escrit i oral) i un bon nivell d\u2019angl\u00e8s (B2)<\/p><p>\u2022 Tens almenys 1 any d\u2019experi\u00e8ncia en un call center o en atenci\u00f3 al client, preferiblement en el sector de l\u2019automoci\u00f3<\/p><p>\u2022 T\u2019apassionen els temes relacionats amb l\u2019automoci\u00f3 i tens habilitats en tecnologia digital<\/p><p>\u2022 Tens gran atenci\u00f3 al detall i bones habilitats organitzatives<\/p><p>\u2022 Tens excel\u00b7lents habilitats per resoldre problemes i una mentalitat creativa orientada a solucions<\/p><p><\/p><p>Si creus que no compleixes tots els requisits, igualment t\u2019animem a presentar-te. Farem tot el possible per trobar el lloc adequat per a tu, sigui aquest o un altre.<\/p><p><\/p><p><b>Qu\u00e8 t\u2019oferim<\/b><\/p><p>En aquest lloc, oferim beneficis que s\u2019adapten al teu estil de vida:<\/p><p><\/p><p>\u2022 Treballar per a una marca reconeguda en el sector de l\u2019automoci\u00f3, coneguda pel seu comprom\u00eds amb la qualitat, la innovaci\u00f3 i la satisfacci\u00f3 del client<\/p><p>\u2022 Contracte indefinit a jornada completa (negociable segons la teva experi\u00e8ncia i les necessitats del client)<\/p><p>\u2022 Salari competitiu i bonus per rendiment<\/p><p>\u2022 Treball remot des del nord de Portugal<\/p><p>\u2022 Bonus per recomanar amics (programa de refer\u00e8ncies)<\/p><p>\u2022 Formaci\u00f3 totalment remunerada sobre l\u2019empresa i el projecte<\/p><p>\u2022 Programes de desenvolupament professional<\/p><p><\/p><p><b>Descobreix la millor versi\u00f3 de tu mateix\/a!<\/b><\/p><p>Si tot aix\u00f2 et sembla el seg\u00fcent pas perfecte en la teva carrera professional, volem saber de tu. Inscriu-t\u2019hi avui mateix i descobreix per qu\u00e8 m\u00e9s de 440.000 persones arreu del m\u00f3n consideren Concentrix el seu \u201clloc de treball ideal\u201d.<\/p><p><\/p><p><b>Concentrix \u00e9s un ocupador que promou la igualtat d\u2019oportunitats<\/b><\/p><p>Estem orgullosament units com un sol equip, una sola empresa, a escala global. Estem compromesos amb la igualtat d\u2019oportunitats per a tots els candidats i amb un entorn de treball lliure de discriminaci\u00f3 i assetjament. Tots els nostres processos de selecci\u00f3 es basen en les necessitats del negoci, els requisits del lloc i les qualificacions professionals, sense tenir en compte ra\u00e7a, edat, identitat de g\u00e8nere, orientaci\u00f3 sexual, religi\u00f3, \u00e8tnia, situaci\u00f3 familiar o parental, origen nacional, discapacitat o qualsevol altra classificaci\u00f3 protegida per la legislaci\u00f3 vigent.<\/p><p><\/p><p><b>Autoritzaci\u00f3 per treballar<\/b><\/p><p>D\u2019acord amb la legislaci\u00f3 portuguesa, nom\u00e9s es consideraran les candidatures de persones autoritzades legalment a treballar a Portugal.<\/p><p><\/p>\",\"ats_external_id\":\"R1716020\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:50.808+08:00\",\"created_at\":\"2026-03-20T00:08:56.484+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representant-de-Servei--catalanoparlant----Per-a-Audi---Remot_R1716020\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368066\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representant-de-Servei--catalanoparlant----Per-a-Audi---Remot_R1716020\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representant-de-Servei--catalanoparlant----Per-a-Audi---Remot_R1716020\/apply\",\"job_requisition_id\":\"R1716020\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716020\",\"wid\":\"5ce0d1f86d6d101d8e2533ca097b0000\",\"descriptor\":\"Representant de Servei (catalanoparlant) - Per a Audi - Remot\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22516\",\"source\":\"Talkpush\",\"id\":561,\"_score\":1},{\"campaign_title\":\"R1715794 Oshawa EMER (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (On-Site)\",\"long_description\":\"<p>The Emergency Services Representative engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Emergency Services Representative you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/li>\\n<li>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/li>\\n<li>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>College 911 Communications\/Public Safety Diploma or course completion<\/li>\\n<li>Police, Fire, or Paramedic programs<\/li>\\n<li>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/li>\\n<li>Emergency Service Volunteer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $31.84 - $36.79\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715794\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.613-04:00\",\"created_at\":\"2026-03-19T11:56:42.706-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Emergency-Services-Representative--On-Site-_R1715794\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Emergency-Services-Representative--On-Site-_R1715794\/apply\",\"job_requisition_id\":\"R1715794\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715794\",\"wid\":\"fe72e448495d10061c002f103f2d0000\",\"descriptor\":\"R1715794 Emergency Services Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"514\",\"source\":\"Talkpush\",\"id\":156,\"_score\":1},{\"campaign_title\":\"R1715792 Oshawa Customer Service Rep French On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"long_description\":\"<p>The Customer Service Rep (Bilingual: French\/English) engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Rep (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Welcome customers to the brand and our variety of products<\/li>\\n<li>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/li>\\n<li>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/li>\\n<li>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>The ability to read, write, and speak French and English Fluently<\/li>\\n<li>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/li>\\n<li>A High School Diploma (or equivalent)<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Computer proficiency (including knowledge of windows-based application)<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $24.56 - $30.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715792\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.535-04:00\",\"created_at\":\"2026-03-19T11:52:12.059-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\/apply\",\"job_requisition_id\":\"R1715792\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715792\",\"wid\":\"5ce0d1f86d6d101d50c634be90f50000\",\"descriptor\":\"R1715792 Customer Service Rep (Bilingual: French\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"513\",\"source\":\"Talkpush\",\"id\":157,\"_score\":1},{\"campaign_title\":\"R1715790 Oshawa Customer Service \/ Tech Support - Automotive French Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a&nbsp;remote Customer Service \/ Tech Support - Automotive (Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) working from home, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)<\/li>\\n<li>Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts<\/li>\\n<li>Handle contacts from Automotive dealerships across Canada &amp; the US<\/li>\\n<li>Track information and update cases<\/li>\\n<li>Perform follow ups on existing cases and close cases, as required<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>Class A Automotive License (310s - Red Seal)<\/li>\\n<li>Valid Driver&rsquo;s License<\/li>\\n<li>5 year automotive experience with repairs\/diagnostics<\/li>\\n<li>Strong aptitude for technical\/mechanical repairs<\/li>\\n<li>Effective diagnostic aptitude, with strong time management skills<\/li>\\n<li>Strong communication and computer software skills<\/li>\\n<li>Fluent in English and French<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $30 - $38\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715790\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.520-04:00\",\"created_at\":\"2026-03-19T11:48:11.156-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2952\",\"wid\":\"1a180cbcd07201fa4027a841ea172ab9\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366984\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\/apply\",\"job_requisition_id\":\"R1715790\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715790\",\"wid\":\"5b995f0599cb101d50945f132c4e0000\",\"descriptor\":\"R1715790 Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"512\",\"source\":\"Talkpush\",\"id\":158,\"_score\":1},{\"campaign_title\":\"R1715637 Missi - Content Moderator - Hebrew On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"street\":\" 6725 Airport Rd\",\"address\":\" 6725 Airport Rd\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"long_description\":\"<p>The Content Moderator interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Hebrew<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\">HERE<\/a>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715637\",\"location\":\"Mississauga, CAN\",\"job_type\":\"\",\"salary\":\"23\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-10T05:25:40.694-04:00\",\"created_at\":\"2026-03-19T11:43:02.741-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"recruiter\":{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC3044\",\"wid\":\"afaf9b26cfc00110171a067578b20000\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\/apply\",\"job_requisition_id\":\"R1710414\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710414\",\"wid\":\"9ebedc41d641101780bcd43912790000\",\"descriptor\":\"R1710414 Content Moderator (Bilingual: Hebrew\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"f6358e3b3d6d0148e5367719ff18ddd5\",\"address\":\"naga.annadanam@concentrix.com\"},\"last_name\":\"Annadanam\",\"first_name\":\"Naga\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"511\",\"source\":\"Talkpush\",\"id\":159,\"_score\":1},{\"campaign_title\":\"R1715570 Cape Customer Service Rep - Hopper\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep- Travel Enthusiast (On-Site)\",\"street\":\"95 Union St\",\"address\":\"95 Union St\",\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Rep - Travel Enthusiast (On-Site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Bewst Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/li>\\n<li>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/li>\\n<li>Greet and converse with customers in a courteous, friendly, and professional manner.<\/li>\\n<li>Make recommendations based on the customer needs and preferences.( air, hotel, car and ancillary travel products)<\/li>\\n<li>Research travel rates, destinations, options, and packages for customers.<\/li>\\n<li>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/li>\\n<li>Read legal scripts verbatim while maintaining sales and quality standards.<\/li>\\n<li>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/li>\\n<li>Correctly answer general travel and site related questions from customers<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school degree or equivalent (required)<\/li>\\n<li>Travel savvy: passion \/ experience with travel<\/li>\\n<li>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/li>\\n<li>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/li>\\n<li>TICO certification (preferred)<\/li>\\n<li>GDS experience for Service Agents (preferred<\/li>\\n<li>Proficiency in a multi-system environment<\/li>\\n<li>Exceptional verbal and written communication skills in English<\/li>\\n<li>Typing 35 wpm as verified by a formal test<\/li>\\n<li>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715570\",\"location\":\"Glace Bay, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.488-04:00\",\"created_at\":\"2026-03-19T11:34:20.777-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B1A 6B5\",\"primary_location\":{\"id\":\"CA-CAP-UNION-Y0\",\"wid\":\"b67da9176e3d1062f9dd520fee71bd62\",\"descriptor\":\"CAN Glace Bay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.sharpe@concentrix.com\"},\"first_name\":\"Sharpe, Michelle Belinda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101297165\",\"wid\":\"7f928ba0e7930162a5f783d14914f4bf\",\"descriptor\":\"Jennifer Timmerman (101297165)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366789\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep--Travel-Enthusiast--On-Site-_R1715570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep--Travel-Enthusiast--On-Site-_R1715570\/apply\",\"job_requisition_id\":\"R1715570\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"darren.macneil@concentrix.com\"},\"first_name\":\"Darren MacNeil (56367)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715570\",\"wid\":\"5b995f0599cb101d340bf17220d60000\",\"descriptor\":\"Customer Service Rep- Travel Enthusiast (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"510\",\"source\":\"Talkpush\",\"id\":160,\"_score\":1},{\"campaign_title\":\"R1715641 Belleville Customer Service\/Tech Support Rep -Bill \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/Tech Support Rep -Software (On-Site)\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep - Software (On-Site)\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Support Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Help customers with software related issues<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative role include:&nbsp;<\/p>\\n<ul>\\n<li>Excellent customer service<\/li>\\n<li>Banking and invoicing accounts receivable would be an asset.<\/li>\\n<li>Prior customer service experience required. (at least 1 year)<\/li>\\n<li>&nbsp;Strong listening skills to be able to understand, empathize and resolve cx issue.<\/li>\\n<li>Ability to effectively communicate, verbally.<\/li>\\n<li>Open availability to work weekdays between the hours 8am-12am Mon-Fri EST and weekends 9am-6pm<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training (11 days of classroom training and 10 days of on the job training) and performance-based incentives<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715641\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.473-04:00\",\"created_at\":\"2026-03-19T10:28:09.804-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\/apply\",\"job_requisition_id\":\"R1715641\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715641\",\"wid\":\"1722b2173b90101d3ab263d3cc6d0000\",\"descriptor\":\"Customer Service\/Tech Support Rep -Software (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"509\",\"source\":\"Talkpush\",\"id\":161,\"_score\":1},{\"campaign_title\":\"R1715599 Belleville Automotive Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep-Automotive (On-Site)\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep - Automotive (On-Site)\u00a0\",\"long_description\":\"<p>The Inside Sales Rep engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Inside Sales Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As an Inside Sales Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them<\/li>\\n<li>Upsell subscription services as they apply to customer needs and meet sales targets<\/li>\\n<li>Website navigation\/referring them to published materials, secondary sources. Assistance with the GPS Navigating system.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep role include:<\/p>\\n<ul>\\n<li>1+ years&rsquo; experience in&nbsp;a sales environment - Need to be comfortable in sales environment as there are sales targets<\/li>\\n<li>1+ years of call center experience preferred<\/li>\\n<li>Strong analytical, problem-solving skills and logical reasoning.&nbsp; Quick thinking<\/li>\\n<li>Ability to speak confidently\/ Good communication skills<\/li>\\n<li>Technical aptitude\/AI Comfortable &ndash; website navigation setting up GPS Navigating systems -able to use guiding language<\/li>\\n<li>Strong attention to detail and accuracy - will be communicating in written format with customers Via emails and SMS.&nbsp; Grammatical errors are a flag<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><br \/>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715599\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.458-04:00\",\"created_at\":\"2026-03-19T10:14:46.597-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0609\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366931\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Inside-Sales-Rep-Automotive--On-Site-_R1715599\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Inside-Sales-Rep-Automotive--On-Site-_R1715599\/apply\",\"job_requisition_id\":\"R1715599\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715599\",\"wid\":\"8a4883d8fc1c101d370978b8aea90000\",\"descriptor\":\"Inside Sales Rep-Automotive (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"508\",\"source\":\"Talkpush\",\"id\":162,\"_score\":1},{\"campaign_title\":\"Operations Manager I R1714263\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager\",\"street\":\"GBR Farnborough - Summit ONE, Summit Avenue\",\"address\":\"GBR Farnborough - Summit ONE, Summit Avenue\",\"city\":\"Farnborough\",\"state\":null,\"postal_code\":\"GU14 0FB\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/li><li>Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/li><li>Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/li><li>Create and maximize relationships with client partners<\/li><li>Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/li><li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/li><li>Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/li><li>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/li><li>Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/li><li>Attend business reviews with the client<\/li><li>Handle a team of team leaders<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Call center experience preferred<\/li><li>Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/li><li>Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/li><li>Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/i><\/p><p><\/p><p><b>Concentrix is an equal opportunity employer.<\/b>\u00a0<\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Account Manager in Malaga (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Want<\/span><span> to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as <\/span><span>a<\/span><span>n <\/span><\/span><b><span>Account Manager<\/span><span> in <\/span><span>Malaga<\/span><span> (Hybrid)<\/span><\/b><span><span>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the<\/span><span> tech <\/span><span>i<\/span><span>ndustry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Career growth and personal development\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>What <\/span><span>you\u2019ll<\/span><span> experience with us<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<\/span><span>n<\/span><\/span><b><span> Account Manager<\/span><\/b><span><span> in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Secure new customer wins for Cloud<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with local TCM on pipeline and partner introductions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Control main performance indicators and run rates of pipeline<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Establish a foundation for how technology and services can meet customer\/partner needs<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are native or proficient in Norwegian <\/span><span>plus fluent in English<\/span><\/span><br \/><span><span>- Have 3-6&#43; years of technology related sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have e<\/span><span>xperience working within a partner ecosystem and technical sales environment preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have b<\/span><span>road knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Fundamentals certification required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Major or minor in computer science, mathematics or engineering<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Proven track record of outstanding performance and achieving goals<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Exceptional interpersonal as well as verbal and written communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or <\/span><span>another role<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-Full-time contract: Monday to Thursday from 09:00 to 17.30, Friday from 9:00 to 16:30<\/span><\/span><br \/><span><span>- <\/span><\/span><span><span>Salary offer: 35 000 \u20ac<\/span><span>\u00a0gross<\/span><span>\/year\u00a0<span><span> <\/span><\/span>\u00a0&#43; up to 5000 in bonus gross\/year\u00a0&#43; Private Medical Insurance<\/span><\/span><br \/><span><span>-Great office location in Benalmadena <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Career development program<\/span><span>,<\/span><span> specialized courses<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, <\/span><span>we want<\/span><span> to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le au Portugal (T\u00e9l\u00e9travail<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre aux demandes des clients par le biais de plusieurs canaux, en mettant \u00e0 jour les syst\u00e8mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li><li>\u00c9tablir des relations solides avec les clients en traitant les demandes avec rapidit\u00e9 et professionnalisme.<\/li><li>Favoriser la r\u00e9tention et la fid\u00e9lisation des clients en soutenant les r\u00e9sultats positifs des demandes.<\/li><li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li><li>Collaborer efficacement avec les membres de l&#39;\u00e9quipe et la direction.<\/li><li>Fournir un retour d&#39;information sur les questions \u00e9mergentes et identifier les domaines d&#39;am\u00e9lioration de mani\u00e8re proactive.<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as\u00a0un haut niveau de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as\u00a01 an d&#39;exp\u00e9rience dans des fonctions techniques ou dans le service client automobile.<\/li><li>T&#39;es passionn\u00e9(e) par les sujets li\u00e9s \u00e0 l&#39;automobile et t&#39;as des comp\u00e9tences en technologie.<\/li><li>T&#39;es capable de comprendre les politiques, les proc\u00e9dures et les garanties et t&#39;es familier avec la g\u00e9ographie du march\u00e9.<\/li><li>T&#39;es capable de prendre des d\u00e9cisions ind\u00e9pendantes et\u00a0t&#39;as de solides comp\u00e9tences en mati\u00e8re de documentation.<\/li><li>T&#39;es capable de r\u00e9soudre des probl\u00e8mes et de fournir des solutions.<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>T\u00e9l\u00e9travail depuis le Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1715964\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.700+08:00\",\"created_at\":\"2026-03-19T22:04:10.279+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368086\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\/apply\",\"job_requisition_id\":\"R1715964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715964\",\"wid\":\"1c2d361fdab1101d86316b5eb57a0000\",\"descriptor\":\"Repr\u00e9sentant client\u00e8le (francophone) - Volkswagen - T\u00e9l\u00e9travail\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22515\",\"source\":\"Talkpush\",\"id\":562,\"_score\":1},{\"campaign_title\":\"R1715129 Niagara Falls Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"street\":\"6840 McLeod Road, Unit 5\",\"address\":\"6840 McLeod Road, Unit 5\",\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"postal_code\":\"L2G 3G6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 64km of the Niagara Falls site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Hamilton site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Halifax site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715114\",\"location\":\"Dartmouth, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:07.413-04:00\",\"created_at\":\"2026-03-19T09:45:48.271-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3B 0A9\",\"primary_location\":{\"id\":\"CA-DAR-STUBB-01\",\"wid\":\"740544c0a47f017c8601608f1f111f65\",\"descriptor\":\"CAN Dartmouth - Eileen Stubbs Ave\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jessica.chesley@concentrix.com\"},\"first_name\":\"Chesley, Jessica Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\/apply\",\"job_requisition_id\":\"R1715114\"}],\"organizations\":[{\"wid\":\"cf2977009b2901668d380142e403624d\",\"descriptor\":\"W0ZFJG Avalon L1 HFX\",\"reference_id\":\"W0ZFJG\",\"custom_reference_id\":\"W0ZFJG\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"matthew.haller@concentrix.com\"},\"first_name\":\"Matt Friedrich Haller (101488076)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1715114\",\"wid\":\"2fa8f0b091c1101ced8564db3b9f0000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"505\",\"source\":\"Talkpush\",\"id\":165,\"_score\":1},{\"campaign_title\":\"R1715635 Missi - Content Moderator Japanese\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"long_description\":\"<p>The Content Moderator interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Japanese<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715635\",\"location\":\"Mississauga, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-09T19:59:07.398-04:00\",\"created_at\":\"2026-03-19T09:28:55.778-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naga.annadanam@concentrix.com\"},\"first_name\":\"Annadanam, Naga\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"057280\",\"wid\":\"9f196ba80a8701c2434aea3907191ccc\",\"descriptor\":\"Crystal Bolohan (057280)\"},{\"id\":\"1048120\",\"wid\":\"f6358e3b3d6d015395767819ff18e4d5\",\"descriptor\":\"Naga Annadanam (1048120)\"},{\"id\":\"102143198\",\"wid\":\"1667f71e0f781001aef8dd32d6a60000\",\"descriptor\":\"Anna Anitha (102143198)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3044\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366943\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\/apply\",\"job_requisition_id\":\"R1715635\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715635\",\"wid\":\"5c6dcf8b448d101d39f073ce87910000\",\"descriptor\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"503\",\"source\":\"Talkpush\",\"id\":166,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1713297\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Writer \/ Catalogue Administrator - Intune\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><b>We&#39;re Concentrix.<\/b> The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled.<\/p><p><\/p><p>With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are seeking a highly skilled <\/span><b>Technical Writer \/ Catalogue Administrator<\/b><span> with <b>Intune<\/b> background for our Intune team. In this role, you will manage content quality, catalogue maintenance, and skilling initiatives across global delivery programs. With a strong technical background, you will engage hands-on in lab environments, standardize processes, and ensure accessibility compliance across workloads.<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Track and plan catalogue maintenance aligned to established timelines.<\/p><\/li><li><p>Support bug resolution related to IP by collaborating with IP owners on content updates\/fixes.<\/p><\/li><li><p>Ensure proper set-up and publishing of IP assets post-release.<\/p><\/li><li><p>Schedule timely content updates in line with product updates.<\/p><\/li><li><p>Maintain content quality, standards, and accessibility compliance.<\/p><\/li><li><p>Fix content\/lab issues, maintain scripts and VMs in LOD.<\/p><\/li><li><p>Standardize process and tracking for all labs.<\/p><\/li><li><p>Ensure product deprecations are flagged and managed with IP leads.<\/p><\/li><li><p>Coordinate localisation of content.<\/p><\/li><li><p>Assist with the creation and maintenance of readiness plans by workload (L100\u2013L400).<\/p><\/li><li><p>Maintain associated slide decks and secure IP Owner sign-off on updates.<\/p><\/li><li><p>Assist with the creation of monthly newsletters and announcements.<\/p><\/li><li><p>Support updates of the GD SharePoint Online pages for skilling and catalogue changes.<\/p><\/li><li><p>Keep stakeholder maps current and accurate.<\/p><\/li><li><p>Support delivery reporting and follow-up activities.<\/p><\/li><li><p>Create \u2018How to\u2019 guides, battlecards, and templates for tools and processes.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Have proven experience in technical writing and content management within a global organisation.<\/p><\/li><li><p>Possess strong organisational and project management skills.<\/p><\/li><li><p>Demonstrate excellent communication and stakeholder engagement abilities.<\/p><\/li><li><p>Can work collaboratively across multiple teams and time zones.<\/p><\/li><li><p>Have a keen attention to detail.<\/p><\/li><\/ul><p><\/p><p><b>Nice to have:<\/b><\/p><ul><li><p>Are skilled in Intune Administration, Governance and Security (L400).<\/p><\/li><li><p>Have experience with Configuration Manager (L300), Windows 365, and Azure Virtual Desktops (L300).<\/p><\/li><li><p>Have experience with Surface\/Mac OS (not required but nice to have).<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1713297\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-01T16:04:43.994+08:00\",\"created_at\":\"2026-03-19T20:04:47.512+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Bucuresti\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":null,\"primary_location\":{\"id\":\"RO-WAH-ROMAN-01\",\"wid\":\"caee893f0ff1010409ed122336100000\",\"descriptor\":\"RON Work- at -Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365304\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\/apply\",\"job_requisition_id\":\"R1713297\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713297\",\"wid\":\"8a4883d8fc1c101ce1acbaf0614a0000\",\"descriptor\":\"Technical Writer \/ Catalogue Administrator - Intune\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14540\",\"source\":\"Talkpush\",\"id\":1269,\"_score\":1},{\"campaign_title\":\"Recruiter II R1701807\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"LVA Daugavpils- Parades iela 1\",\"address\":\"LVA Daugavpils- Parades iela 1\",\"city\":\"Daugavpils\",\"state\":null,\"postal_code\":\"LV-5401\",\"region\":null,\"country\":\"Latvia\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b><span>About the role,<\/span><\/b><span>\u00a0as a Recruiter, you will be responsible for<\/span><\/p><ul><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate <u><span>hiring<\/span><\/u><\/p><\/li><li><p><span>Support with candidate sourcing, using different channels such as social media and job platforms<\/span> etc.<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p><span>Promote the Company image to candidates and external service providers <\/span><\/p><\/li><\/ul><p><\/p><p><b>To be a great fit for this role, you have<\/b>:<\/p><ul><li><p><span>Minimum 3 months experience in similar role<\/span><\/p><\/li><li><p>Strong communication skills, both written and verbal in Russian (Native) and English (<i>interviews are conducted in both languages \u200b\u200baccording to customer requirements<\/i>)<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><\/ul><p><\/p><p><b>We offer:<\/b><\/p><ul><li><p>A salary of 1167 \u2013 1622 Euros Gross \/ month depending on experience<\/p><\/li><li><p>A good health insurance which includes gym and dentistry<\/p><\/li><li><p>Supportive and fun coworkers (if we do say so ourselves)<\/p><\/li><li><p><span>Paid mobile phone bill for personal usage<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Agreement<\/span><\/b><span>: Fixed term, 1 year from start<\/span><\/p><p><b>Start date:\u00a0<\/b>ASAP<\/p><p><b>Working hours:\u00a0<\/b>Monday - Friday, from 09:00 to 17:30<\/p><p><b><span>Location:<\/span><\/b><span>\u00a0<\/span>Daugavpils, Parades iela 1, with the possibility to work periodically from home<\/p><p><\/p><p><b>Our\u00a0recruitment process<\/b>\u00a0consists of a short phone interview, and if we turn out to be a match, an interview and a background check. <span>Candidates also needs to have clear criminal background check, this will\u00a0 be requested if role will be offered.<\/span><\/p><p><\/p><p>-----<\/p><p><\/p><p><span><b>Izbaudi jaunu karjeras izaicin\u0101jumu!<\/b><\/span><\/p><p><span>Vai Tu mekl\u0113 savu n\u0101kamo karjeras izaicin\u0101jumu? M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis, kas nodro\u0161ina n\u0101kotnes z\u012bmolu att\u012bst\u012bbu. M\u0113s pal\u012bdzam labi zin\u0101miem z\u012bmoliem, tiem, kurus Tu izmanto katru dienu, uzlabot savu darb\u012bbu ar tehnolo\u0123ij\u0101m un integr\u0113tiem risin\u0101jumiem vair\u0101k nek\u0101 70 valst\u012bs.\u00a0Un m\u0113s lepojamies, ka gadu no gada esam atz\u012bti ar apbalvojumiem k\u0101 \u201c<i>World&#39;s Best Workplaces<\/i>&#34; \u201c<i>Best Companies for Career Growth<\/i>\u201d un \u201c<i>Best Company Culture<\/i>\u201d.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Darba apraksts<\/b><\/span><\/p><ul><li><span>Pilna cikla atlases procesa vad\u012b\u0161ana<\/span><\/li><li><span>Kl\u0101tienes un att\u0101lin\u0101tu interviju vad\u012b\u0161ana, izmantojot da\u017e\u0101dus atlases r\u012bkus un metodes<\/span><\/li><li><span>Sadarb\u012bba ar vad\u012bt\u0101jiem, kas piedal\u0101s atlases proces\u0101<\/span><\/li><li><span>Pal\u012bdz\u0113t ar kandit\u0101tu piesaiti, izmantojot da\u017e\u0101dus kan\u0101lus, k\u0101 piem\u0113ram, sludin\u0101jumu port\u0101lus un soci\u0101los t\u012bklus<\/span><\/li><li><span>Izmantot atlases (<i>CRM<\/i>) un person\u0101la da\u013cas (<i>HRIS<\/i>) sist\u0113mu, kas paredz\u0113ta kandid\u0101tu datu apstr\u0101dei un kandid\u0101tu pie\u0146em\u0161anai darb\u0101<\/span><\/li><li><span>Sekot l\u012bdzi atlases procesa vadl\u012bnij\u0101m un nodro\u0161in\u0101t vien\u0101dus standartus visiem kandid\u0101tiem<\/span><\/li><li><span>Str\u0101d\u0101t pie person\u0101la atlases procesa un darba dev\u0113ja z\u012bmola pilnveides<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>M\u016bsu pras\u012bbas<\/b><\/span><\/p><ul><li><span>Vismaz 3 m\u0113ne\u0161u pieredze l\u012bdz\u012bg\u0101 amat\u0101<\/span><\/li><li><span>\u013boti labas ang\u013cu un krievu valodas prasmes (intervijas tiek vad\u012btas min\u0113taj\u0101s valod\u0101s atbilsto\u0161i klientu pras\u012bb\u0101m)<\/span><\/li><li><span>Sp\u0113ja izv\u0113rt\u0113t priorit\u0101tes un patst\u0101v\u012bgi pl\u0101not savu darba laiku<\/span><\/li><li><span>Labas prasmes darb\u0101 ar MS Office r\u012bkiem<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>M\u0113s pied\u0101v\u0101jam<\/b><\/span><\/p><ul><li><span>Atalgojumu s\u0101kot no 1166,00 l\u012bdz 1622,58- Euro \/ bruto (atkar\u012bgs no kandid\u0101ta pieredzes)<\/span><\/li><li><span>Darbs no biroja, Daugavpil\u012b, bet ar iesp\u0113ju str\u0101d\u0101t no ar\u012b no m\u0101j\u0101m<\/span><\/li><li><span>Atmaks\u0101tu ikm\u0113ne\u0161a telefona r\u0113\u0137inu (gan darba, gan priv\u0101tais numurs)<\/span><\/li><li><span>Fantastiskus kol\u0113\u0123us un pieredzi glob\u0101l\u0101 uz\u0146\u0113mum\u0101<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Darba l\u012bgums<\/b>: Uz noteiktu laiku (l\u012bdz gadam)<\/span><\/p><p><span><b>Start date:\u00a0<\/b>P\u0113c iesp\u0113jas \u0101tr\u0101k \/ atkar\u012bgs no kandid\u0101ta pieejam\u012bbas<\/span><\/p><p><span><b>Working hours:\u00a0<\/b>Pirmdiena \u2013 piektdiena, no 09:00 l\u012bdz 17:30<\/span><\/p><p><span><b>Location:\u00a0<\/b>Par\u0101des iela 1,\u00a0Daugavpils<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>M\u016bsu atlases process: telefona intervija, intervija ar atlases komandas vad\u012bt\u0101ju (ang\u013cu valod\u0101) un rekomend\u0101cija iesnieg\u0161ana no iepriek\u0161\u0113j\u0101 darba dev\u0113ja. Ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101uzr\u0101da izzi\u0146a par nesod\u0101m\u012bbu.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1701807\",\"location\":\"Daugavpils\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:13.314+08:00\",\"created_at\":\"2026-03-19T20:04:44.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1121e5c7def2102173f74bceb2ea0000\",\"descriptor\":\"Concentrix Latvia SIA\",\"reference_id\":\"WLV02\",\"organization_reference_id\":\"WLV02\"},\"location\":{\"city\":\"Daugavpils\",\"state\":null,\"country\":{\"wid\":\"1c026f3b1b8640d8bdfcb95466663e4d\",\"iso2\":\"LV\",\"iso3\":\"LVA\",\"descriptor\":\"Latvia\",\"iso_numeric\":\"428\"},\"postal_code\":\"LV-5401\",\"primary_location\":{\"id\":\"LV-DAU-PARAD-01\",\"wid\":\"39905d3e72c510205d7d1c6c09dc0000\",\"descriptor\":\"LVA Daugavpils- Parades iela 1\"}},\"languages\":[\"Latvian\",\"English\",\"Russian\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\/apply\",\"job_requisition_id\":\"R1701807\"}],\"organizations\":[{\"wid\":\"5177aea6045b1039803a436ee2b00000\",\"descriptor\":\"W0ZNTL Nordics-Lv Recruitment\",\"reference_id\":\"W0ZNTL\",\"custom_reference_id\":\"W0ZNTL\",\"company_reference_id\":null},{\"wid\":\"abb4c0410095101e0a5d77becb0b0000\",\"descriptor\":\"COGS (SITE) LV - Recruitment 510120005\",\"reference_id\":\"WH510120005\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101eed3ce2b8e4b50000\",\"descriptor\":\"14672 - Opexother - WHNORDICVLREC\",\"reference_id\":\"WHNORDICVLREC\",\"custom_reference_id\":\"WHNORDICVLREC\",\"company_reference_id\":null},{\"wid\":\"1121e5c7def2102173f74bceb2ea0000\",\"descriptor\":\"Concentrix Latvia SIA\",\"reference_id\":\"WLV02\",\"custom_reference_id\":null,\"company_reference_id\":\"WLV02\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"erika.pjerne@concentrix.com\"},\"first_name\":\"Erika Pjerne (102384906)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1701807\",\"wid\":\"7c24bb32d488101b6f6279c3d9050000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14539\",\"source\":\"Talkpush\",\"id\":1270,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1715944\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Online Media Services\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Online<\/b><b> Media Services in Braga, Portugal (On-Site)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated and a great team player<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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V\u00e4x inom service & f\u00f6rs\u00e4ljning hos Concentrix! \",\"long_description\":\"<p><strong><span class=\\\"NormalTextRun SCXW97802257 BCX8\\\">Taggad p&aring; kundkontakt och att f&aring; erfarenhet inom f&ouml;rs&auml;ljning? <\/span>D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong><\/p>\\n<section class=\\\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)\\\" dir=\\\"auto\\\" data-turn-id=\\\"7829e466-0ed8-4aff-a7ec-ea54eb1fc61d\\\" data-testid=\\\"conversation-turn-1\\\" data-scroll-anchor=\\\"false\\\" data-turn=\\\"user\\\"><\/section>\\n<section class=\\\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\\\" dir=\\\"auto\\\" data-turn-id=\\\"request-WEB:9f5eafa1-b95e-4ac5-9625-ff215e05ea3c-0\\\" data-testid=\\\"conversation-turn-2\\\" data-scroll-anchor=\\\"true\\\" data-turn=\\\"assistant\\\">\\n<div class=\\\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\\\">\\n<div class=\\\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\\\">\\n<div class=\\\"flex max-w-full flex-col gap-4 grow\\\">\\n<div class=\\\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\\\" dir=\\\"auto\\\" tabindex=\\\"0\\\" data-message-author-role=\\\"assistant\\\" data-message-id=\\\"cefc5639-89e5-4e78-ab2a-a153f37e11d6\\\" data-message-model-slug=\\\"gpt-5-3\\\" data-turn-start-message=\\\"true\\\">\\n<div class=\\\"flex w-full flex-col gap-1 empty:hidden\\\">\\n<div class=\\\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\\\">\\n<p data-start=\\\"0\\\" data-end=\\\"226\\\">Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lk&auml;nda varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Just nu letar vi efter engagerade och m&aring;lmedvetna kundservicestj&auml;rnor som vill bli en del av v&aring;rt team i Norrk&ouml;ping!<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<p><strong>Om rollen:<\/strong> Som kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li>Supportera norska kunder &ouml;ver telefon genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. <em>Det finns inget krav p&aring; att tala flytande norska &ndash; en god f&ouml;rst&aring;else f&ouml;r spr&aring;ket &auml;r tillr&auml;cklig.<\/em><\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&nbsp;&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, St. Persgatan 19<\/li>\\n<li><strong>Har goda kunskaper i norska &auml;r en stor merit.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: 2026-05-18<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt moderna kontor i Norrk&ouml;ping, St. Persgatan 19<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? 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In addition, this role is responsible to develop the Training department, to align with the CNX standards and supports in mentoring and developing Supervisor \/Sr. Supervisor Training.<\/span><br \/><span>-Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/span><br \/><span>-Conduct Train-the-Trainer sessions<\/span><br \/><span>-Create and maintain advisor training schedule<\/span><br \/><span>-Accountable for achieving the training performance metrics incl. creating proactively actions plans. Using the training monitoring tools efficiently and self-reliantly. Strong analytical skills and experienced in root cause analysis tools. Able to bring client and CNX standards together and implement and evaluate CNX Standards (processes, tools, audits)\u00a0<\/span><br \/><span>-Coordinate with the Quality Leadership and Operations on consistency issues<\/span><br \/><span>-Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day formal interaction with clients incl. Business reviews.<\/span><br \/><span>-Recommend curriculum modifications to Training Manager or client on the basis of internal feedback and\/or Training Needs Analysis. May support internal\/external Instructional Design team in designing and developing training materials considering the CNX standard for various instructional delivery methods including computer-based training, classroom\/virtual training, and written job aids. Regular evaluations of the material, concept and Training duration.<\/span><br \/><span>-Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/span><br \/><span>-Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/span><br \/><span>Managing Transaction Monitoring for clients with multiple programs or lines of businesses within a single site. This position supervises all Quality staff members who support their assigned portfolio. He\/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.<\/span><br \/><span>-Supervise work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/span><br \/><span>-Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/span><br \/><span>-Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/span><br \/><span>-Develop strong working relationships with key Business stakeholders, internal and external<\/span><br \/><span>-Oversee audits of key support processes within each account and recommends changes<\/span><\/span><br \/>\u00a0<\/p><p><br \/><span><b><span>Candidate Profile:<\/span><\/b><\/span><br \/><span><span>-1 - 3 Years of Experience in a similar role (Quality\/Training Team Leader\/Supervisor\/Manager).<\/span><br \/><span>-BPO\/Contact Centre experience.<\/span><br \/><span>-Detail-oriented.<\/span><br \/><span>-Ability to multi-task and meet timelines on deliverables.<\/span><br \/><span>-Proficient in Microsoft Office.<\/span><br \/><span>-Effective communication skills, both written and verbal.<\/span><\/span><\/p><p><\/p><p><\/p><h2><b>Disclaimer:<\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1715908\",\"location\":\"Fredrikstad\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:40.032+08:00\",\"created_at\":\"2026-03-19T18:04:35.820+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fredrikstad\",\"state\":null,\"country\":{\"wid\":\"d07f8ca8625e4345b98a91d0558b872a\",\"iso2\":\"NO\",\"iso3\":\"NOR\",\"descriptor\":\"Norway\",\"iso_numeric\":\"578\"},\"postal_code\":\"1671\",\"primary_location\":{\"id\":\"NO-FRE-KRAKE-01\",\"wid\":\"6cb4db9d9751101dbe4451b8c4f50000\",\"descriptor\":\"NOR Fredrikstad  - 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Intuit QBO FRE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers (in English and French) through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Communicate, written and spoken, with callers in both English and French.<\/li>\\n<li>Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.<\/li>\\n<li>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Provide exceptional customer service to small businesses with their financial program.&nbsp;Provide Cross or Base-Up Sales when appropriate.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service\/Tech Support Rep role include:&nbsp;<\/p>\\n<ul>\\n<li>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/li>\\n<li>Must be 18 years of age or older<\/li>\\n<li>Must have a high school diploma or GED<\/li>\\n<li>Must have at least one year customer service experience<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (12 days of classroom product training)&nbsp;and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Hours of Operation Mon-Fri 9am-9pm EST<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715580\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-09T19:59:07.382-04:00\",\"created_at\":\"2026-03-18T17:02:36.344-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366921\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\/apply\",\"job_requisition_id\":\"R1715580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715580\",\"wid\":\"5b995f0599cb101d350719768a900000\",\"descriptor\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-canada\",\"campaign_id\":\"502\",\"source\":\"Talkpush\",\"id\":167,\"_score\":1},{\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1715781\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Secure AI Engineer (Portuguese Bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><p>We\u2019re looking for a<b> Cybersecurity Consultant \u2013 Azure &amp; AI Governance <\/b>with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><p><\/p><p><i><b>Note: This position requires fluency in both English and Portuguese.<\/b><\/i><\/p><p><b>What You\u2019ll Do:<\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/p><\/li><li><p>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/p><\/li><li><p>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.<\/p><\/li><li><p>Design approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity controls.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Top Skills &amp; Expertise:<\/b><\/p><ul><li><p>Cloud Security Architecture within the Microsoft ecosystem<\/p><\/li><li><p>AI Governance Framework Design and responsible AI deployment<\/p><\/li><li><p>Compliance &amp; Regulatory Alignment (GDPR, ISO\/IEC 42001, NIST AI RMF)<\/p><\/li><li><p>Microsoft Purview &amp; Fabric for data classification, labeling, and DLP<\/p><\/li><li><p>Consulting &amp; Executive Communication<\/p><\/li><li><p>Incident Response &amp; Monitoring Strategy<\/p><\/li><li><p>Program Delivery &amp; Stakeholder Engagement.<\/p><\/li><li><p>Portuguese lenguaje<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>5&#43; years in cloud security, compliance, or architecture, ideally in enterprise Microsoft environments<\/p><\/li><li><p>Experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Studio, AI Foundry)<\/p><\/li><li><p>Hands-on knowledge of Microsoft Entra, Defender for Cloud Apps, Azure Policy, Microsoft Purview, Microsoft Fabric, and M365 Administration<\/p><\/li><li><p>Strong understanding of responsible AI, privacy by design, and regulatory compliance<\/p><\/li><li><p>Excellent written and verbal communication skills for executive-level engagement.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience:<\/b><\/p><ul><li><p>Consulting or customer-facing experience at a major Microsoft partner<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning<\/p><\/li><li><p>Experience with RACI models, acceptable-use policies, or risk registers<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments.<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications (Nice to Have):<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.<\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1715781\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:59.718+08:00\",\"created_at\":\"2026-03-19T04:07:09.447+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Secure-AI-Engineer--Portuguese-Bilingual-_R1715781\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Cloud 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Business Developer in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Business Developer in Malaga (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Find and identify existing OEM accounts through research. \u00a0<br \/>- Gather and update details about current OEM accounts, including their industry, what they use our products for (use cases), past successful projects, platforms they use, and other relevant information\u00a0<br \/>- Develop ideas to get more partners to use the portal as their main source of information\u00a0<br \/>- Research and find key people who work in product management, R&amp;D, etc. at target accounts \u00a0<br \/>- Check leads to see if they&#39;re a good fit before giving them to our sales team (ISRs) or partner teams to follow up on\u00a0<br \/>- Use existing HP systems to confirm if accounts are a good match for us\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are proficient or bilingual in Dutch and French with intermediate English level\u00a0<br \/>- Have experience in researching and managing databases\u00a0<br \/>- Possess a strong ability to analyze information and solve problems \u00a0<br \/>- Have good communication and interpersonal skills to work well with others\u00a0<br \/>- Know how to use data management tools (like CRM) and Microsoft Office programs\u00a0<br \/>- Are able to work independently and also as part of a team\u00a0<br \/>- Have understanding of how B2B sales work\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time contract, 39 hours\/week: Monday to Thursday 09:00 to 18:00, Friday from 09:00 to 17:00\u00a0<br \/>- Salary offer: 21,600 euros gross\/year\u00a0&#43; up to 7,400 gross\/year in bonus &#43; private medical insurance<br \/>- Great office location in Malaga\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u200b in Malaga (Hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u200b in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Sales Development Representative<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Flemish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- A competitive salary package that you will live well on in Spain; base salary of 25,000 euros gross\/year &#43; up to 4,800 euros gross\/year in bonus and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At<b>\u00a0Concentrix<\/b>,\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1667208<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1667208\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:50.534+02:00\",\"created_at\":\"2026-03-18T17:08:39.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in French and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/p><p><\/p><p><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.<\/span><\/p><p><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We\u2019re seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Teams. In this customer-facing role, you will work closely with clients to empower their employees, maximize productivity, and drive the successful operation of clients Teams. Excellent communication skills are vital as you engage with both technical and non-technical contacts and leadership at customer organizations.<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Work directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support.<\/p><\/li><li><p>Deliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams.<\/p><\/li><li><p>Conduct technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft Teams.<\/p><\/li><li><p>Assist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs.<\/p><\/li><li><p>Document technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use.<\/p><\/li><li><p>Diagnose and resolve issues related to Microsoft Teams clients, meetings, calls, and integrations.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided.<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles related to systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar platforms.<\/p><\/li><li><p>BA\/BS in Information Technology, or a related field or equivalent experience.<\/p><\/li><li><p>Proven communication and interpersonal skills in customer-facing environments.<\/p><\/li><li><p>Advanced technical skills in Unified Communications, including Microsoft Teams architecture and telephony infrastructure.<\/p><\/li><li><p>Experience with Microsoft Teams administration, policies, and compliance.<\/p><\/li><li><p>Proficiency in Microsoft 365 suite 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Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14522\",\"source\":\"Talkpush\",\"id\":1275,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1713284\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Customer Engineer \u2013 Endpoint Management (Intune & SCCM)\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are seeking a dedicated Microsoft Customer Engineer specializing in Endpoint Management who is responsible for designing, implementing, and supporting enterprise device management solutions using Microsoft technologies. 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device lifecycle management including provisioning, configuration, updates, patching, and device retirement.<\/p><\/li><li><p>Monitor endpoint health, device compliance, and security posture.<\/p><\/li><li><p>Implement endpoint security policies including BitLocker, FileVault, Microsoft Defender, and device restrictions.<\/p><\/li><li><p>Automate administrative and deployment tasks using PowerShell and scripting.<\/p><\/li><li><p>Troubleshoot issues related to device enrollment, configuration profiles, application deployment, and compliance policies.<\/p><\/li><li><p>Provide technical support, documentation, and knowledge transfer to customers and internal teams.<\/p><\/li><li><p>Collaborate with stakeholders to design and implement modern device management strategies and migrations.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Hands-on experience with Microsoft Intune and Microsoft Endpoint Configuration Manager 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Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><b>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.<\/span><\/p><p><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are looking for <\/span><span>Microsoft Customer Engineer<\/span> <b>(Endpoint Management: SCCM &amp; Microsoft Intune)<\/b><span> to join the CSA Global Delivery (GD) organization, with a strong specialization in Endpoint Management, specifically Microsoft Configuration Manager (SCCM) and Microsoft Intune. <\/span><\/p><p><\/p><p><span>As part of Global Delivery, you will deliver high\u2011quality, scalable, and repeatable technical engagements for enterprise customers worldwide, helping them modernize, secure, and manage endpoint environments while accelerating adoption of Microsoft Cloud technologies. 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Global Delivery.<\/p><\/li><li><p>Collaborate with other CSAs, partners, and field teams to deliver consistent and repeatable solutions at scale.<\/p><\/li><li><p>Capture and share technical best practices, patterns, and lessons learned within the CSA community.<\/p><\/li><li><p>Contribute to internal enablement, knowledge sharing sessions, and community initiatives.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided.<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Deep hands\u2011on experience with:<\/p><\/li><li><p>Microsoft Configuration Manager (SCCM \/ ConfigMgr)<\/p><\/li><li><p>Microsoft Intune<\/p><\/li><li><p>Strong knowledge of:<\/p><\/li><li><p>Windows client management (Windows 10 \/ Windows 11)<\/p><\/li><li><p>Co\u2011management scenarios (SCCM &#43; Intune)<\/p><\/li><li><p>Windows 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (on-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have a proficient or bilingual level of Dutch\u00a0and advanced English, French is a plus!<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full time\u00a039 hours\/week\u00a0permanent contract: Monday to Friday from 08:00 to 17.00<\/p><p>- Salary:\u00a021 000\u00a0euros\u00a0gross\/year &#43; 4000 euros gross\/year in bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"214\",\"source\":\"Talkpush\",\"id\":1861,\"_score\":1},{\"campaign_title\":\"Group Manager, IT Service Delivery (TCF)  R1697910\",\"campaign_type\":\"job_application\",\"job_title\":\"Director of Global Delivery\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Global Delivery Director is a strategic leadership position responsible for overseeing the delivery of a Concentrix lead program with a Technology client. we are looking for someone who has experience with complex global services, ensuring operational excellence, and maximizing client satisfaction. Must have knowledge with Microsoft technologies, products and Azure.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Leadership &amp; Strategy: Lead and inspire a global team of delivery managers and professionals, setting strategic goals to enhance service delivery and client satisfaction.<\/p><\/li><li><p>Operational Excellence: Drive efficient and effective global delivery operations, ensuring alignment with business strategies and compliance with service level agreements (SLAs).<\/p><\/li><li><p>Stakeholder Engagement: Act as the primary interface with key global stakeholders, fostering strong partnerships and transparent communication across regions.<\/p><\/li><li><p>Performance Management: Monitor global delivery performance through KPIs and regular reviews, implementing improvements to meet and exceed targets.<\/p><\/li><li><p>Risk &amp; Issue Management: Proactively identify and resolve delivery issues and risks, ensuring alignment with client expectations and business objectives.<\/p><\/li><li><p>Continuous Improvement: Implement best practices and continuous improvement initiatives to enhance global delivery capabilities and operational scalability.<\/p><\/li><li><p>Cross-Functional Collaboration: Work closely with other departments such as HR, IT, and Finance to ensure seamless integration of delivery processes and alignment with organizational goals.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Education: Bachelor\u2019s degree in Business Administration, Operations Management, IT, or related field; Master\u2019s degree preferred.<\/p><\/li><li><p>Experience: 10&#43; years in Global Delivery Management, with a proven track record in leading large, diverse teams and managing complex projects in an IT or service delivery environment.<\/p><\/li><li><p>Skills: Strong leadership, strategic planning, and decision-making skills; excellent communication and interpersonal abilities with a knack for managing client relationships at the executive level.<\/p><\/li><li><p>Technical Acumen: Understanding of technical delivery and ability to work with technical teams to align delivery with business operations. Candidate needs experience in Azure, Microsoft Technology Stack and Microsoft Products.<\/p><\/li><li><p>Language Proficiency: Fluent in English mandatory- proficiency in multiple languages would be an advantage for global operations.<\/p><\/li><li>Managed $30-$35M portfolio and ~150 member team<\/li><li>Should be able to be hands on (when required)<\/li><li>Has financial acumen (Revenue\/Margins)<\/li><\/ul><p><\/p><p>The base salary for this position is $170,000-$220,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p><span>The deadline to apply for this position is: 4\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Team Leader position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Team Leader, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Team Leader, you will:<\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader role include:<\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><span>Prior management experience<\/span><\/li><li><span>Customer management experience preferred<\/span><\/li><li><span>Financial experience preferred<\/span><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$43,888 - $<\/span>46,000 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: April 10 , 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Bilingual R1549463\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>Career growth and personal development\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Solution Specialist\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating \u00a0<br \/>- Provide technical product overview and insights pertinent to customer need and usage scenarios\u00a0<br \/>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud\u00a0<br \/>- Audit and confirm implementation requirements and pricing calculations as required\u00a0<br \/>- Demonstrate aspects of the technical and business solution to customers over Teams\u00a0<br \/>- Act as the key technical contact for the SMB Vendor Tele team with potential customers\u00a0<br \/>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<br \/>- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><p>\u00a0- Are native or proficient in Dutch plus fluent in English<br \/>- Have a Bachelor\u2019s degree\u00a0<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>required<br \/>- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions<br \/>preferred<br \/>- Understand cloud deployment and adoption planning<br \/>- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Proven track record of outstanding performance and achieving goals<br \/>- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p><\/p><p>- Experience working within a technical sales or presales environment preferred\u00a0<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering\u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 36 000 euros gross\/year &#43; 6 000 euros gross\/year in bonus &#43;<\/p><p><span>&#43; Private medical insurance<\/span><br \/>- Relocation support*\u00a0<br \/>- Full paid training for the company and the products you will be working on\u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal<span>\u00a0<\/span><span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><\/div><div><div><div><div><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li><p>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><\/li><li><p>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><\/li><li><p>G\u00e9rer efficacement les r\u00e9clamations.<\/p><\/li><li><p>\u00catre un ambassadeur de la satisfaction client !<\/p><\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Une r\u00e9mun\u00e9ration variable attractive<\/p><\/li><li><p>Assurance sant\u00e9 avantageuse pour les salari\u00e9s<\/p><\/li><li><p>Gratuit\u00e9 du repas pour tous les Conseillers<\/p><\/li><li><p>Acc\u00e8s \u00e0 nos salles de sport, de repos, de jeux et de recueillement<\/p><\/li><\/ul><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><ul><li><p>Une formation initiale et continue.<\/p><\/li><li><p>Des opportunit\u00e9s d\u2019\u00e9volution professionnelle<\/p><\/li><li><p>Possibilit\u00e9 de T\u00e9l\u00e9travail apr\u00e8s la p\u00e9riode d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><p><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/p><\/li><li><p><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/p><\/li><li><p><b>Ma\u00eetrisent les outils digitaux<\/b> et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/p><\/li><li><p><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client.<\/p><\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1. Tests en ligne (1h) :<\/b> Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2. \u00c9change t\u00e9l\u00e9phonique :<\/b> Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>Job Description<\/span><\/p><p><span><b>Product Manager \u2013 Platform Services\u00a0<\/b><\/span><\/p><p><\/p><p><span><b>About the Role<\/b><\/span><\/p><p><span>Concentrix is building the next generation of platform services that power our global customer experience ecosystem \u2014 from secure identity management to intelligent data products. We\u2019re looking for a <b>Product Manager<\/b> who can help us take these foundational capabilities to the next level.<\/span><\/p><p><span>You\u2019ll join a collaborative, global team of product managers, designers, and engineers driving innovation across our internal developer platforms. 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Luxury retail and Call center\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714953\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:58:49.113+08:00\",\"created_at\":\"2026-03-17T16:11:06.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"289a66e9e81401031eaaed6baca70000\",\"descriptor\":\"Marsha Joseph (101923669)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"job_requisition_id\":\"R1714953\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.kothari@concentrix.com\"},\"first_name\":\"Trupti Kothari (985410)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714953\",\"wid\":\"1722b2173b90101cdaeb641cb6920000\",\"descriptor\":\"Operations Manager - Luxury retail and Call center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14502\",\"source\":\"Talkpush\",\"id\":1281,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1712554\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Lead, Operations (Insurance)\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1712554\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:58:07.647+08:00\",\"created_at\":\"2026-03-17T14:05:27.119+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Insurance-_R1712554-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prateek.yadav1@concentrix.com\"},\"first_name\":\"Yadav, Prateek\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280208\",\"wid\":\"457a3f9b13141007685bed9be5b30000\",\"descriptor\":\"Prateek Yadav (103280208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Insurance-_R1712554-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Insurance-_R1712554-1\/apply\",\"job_requisition_id\":\"R1712554\"}],\"organizations\":[{\"wid\":\"6515436433f31009ecb4ba621f3a0000\",\"descriptor\":\"W101AI HSBCinsurance\",\"reference_id\":\"W101AI\",\"custom_reference_id\":\"W101AI\",\"company_reference_id\":null},{\"wid\":\"2bd43e3f068d10193b4188892da40000\",\"descriptor\":\"26426 - HSBC - 980009922\",\"reference_id\":\"980009922\",\"custom_reference_id\":\"980009922\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li>Provides end user support across the organization\u2019s desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities. This position also regularly exercises discretion and judgment to determine priorities, appropriate action plans and is accountable from end to end to ensure the on-premises network is up and running correctly.<\/li><\/ul><p><\/p><p><\/p><ul><li>Active participation in Incident Management. In case of Sev1 incidents, validate from production floor all the artifacts and extract details like Ping\/Trace Route and initiate troubleshooting session with all platforms to isolate the problem.\u00a0<\/li><\/ul><ul><li>Ensure completion\/addition\/modification of Backup is managed &amp; monitored daily. Managing Tape inventory for Concentrix &amp; Customer owned Tapes and moving them weekly to off-site location. Catering to restoration of data on requests received from Business.\u00a0<\/li><\/ul><ul><li>Supporting new Transitions on Image &amp; Desktops Readiness.\u00a0<\/li><\/ul><ul><li>Ensuring all PCI, HIPPA accounts are IT security compliant as per PCI, HIPPA etc. guidelines.\u00a0\u00a0<\/li><\/ul><ul><li>All security controls are implemented starting with Active Directory group policy deployment on all production desktops.\u00a0<\/li><\/ul><ul><li>Support BCP test for IT infrastructure, links\/firewalls specific to all accounts. Documenting failover tests for Firewall, Network, Servers AD\/DNS\/DHCP services, PA &amp; BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.\u00a0<\/li><\/ul><ul><li>Ensuring compliance &amp; security for the site. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative<\/b>\u00a0<b>in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p>- Execute and achieve sales quota and targets.\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u202f\u00a0<br \/>- Pass the leads on to the country or reseller and follow-up the sales cycle\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/p><p><br \/>Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:\u00a000<br \/>- Salary 22,000 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona, Malaga or Valencia\u00a0with hybrid work model<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend customer meetings, conduct sales presentations, and deliver product\/service demonstrations in person and via phone<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide technical expertise in support of achieving selling goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prepare moderately complex technical proposals and presentations to support sales teams<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate proficient solution selling abilities and effective, proactive customer\/client communications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and analyze customer\/client needs and develop intermediate range strategies on how to competitively meet needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize technical expertise to develop and execute thorough trainings, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify areas to help streamline and improve sales processes - recommend improvements to management<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide consistent follow up on opportunities or inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Evaluate the client's customer needs and propose potential solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage external competitive pressures and effectively handle objections to help retain customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple stakeholders, building effective relationships with decision-makers at all levels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F from 09:00am till 18:00pm<\/strong> -Remote role<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>English<\/strong> and <strong>German<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Decent prior experience working in a customer service or sales capacity preferred.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement in individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience in high volume calling required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude to learn and optimize new technology and data. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of MS Office programs &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience working with&nbsp;<strong>Microsoft Dynamics<\/strong>,&nbsp;<strong>Salesforce<\/strong>&nbsp;or similar CRM required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven success in the management of multiple priorities effectively<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Help us<strong> G.R.O.W. <\/strong>Join us!&nbsp;<\/p>\",\"ats_external_id\":\"4027266351\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:31.096+03:00\",\"created_at\":\"2026-03-16T15:24:36.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"603\",\"source\":\"Talkpush\",\"id\":177,\"_score\":1},{\"campaign_title\":\"NL - BMW Customer Service - Rijswijk\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker BMW Customer Service - Rijswijk\",\"street\":null,\"address\":null,\"city\":\"Rijswijk\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ervaar de kracht van een game-changing carri&egrave;re<\/strong>&nbsp;<\/p>\\n<p>Als je wilt groeien en ge&iuml;nspireerd wilt worden, maak je als klantenservicemedewerker deel uit van ons team van game-changers die de merken van de toekomst mogelijk maken op het gebied van technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.&nbsp;<\/p>\\n<p><strong>Carri&egrave;re en persoonlijke ontwikkeling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Wij geven jou de training en de nieuwste technologie om ervoor te zorgen dat jij kan slagen in jouw werk. Bij Concentrix is er echt een mogelijkheid om door te groeien binnen ons bedrijf. Daarom hebben we een reeks GRATIS e-learnings ontwikkeld om jouw carri&egrave;re op weg te helpen die je altijd al voor ogen hebt gehad.&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou&nbsp;<\/strong>&nbsp;<\/p>\\n<p>In deze functie bieden we jou toffe voordelen die je helpen jouw leven verder vorm te geven:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>een\u202fsalaris\u202fvan &euro;15,36 per\u202fuur\u202fen\u202feen\u202fgoede\u202fpensioenregeling\u202fvan 6,2% en reiskostenvergoeding vanaf\u202f10km;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>de mogelijkheid om vanaf 24 uur tot 40 uur per week te werken binnen de openingstijden van 08:00 uur en 19:00 uur van maandag tot vrijdag en zaterdag en zondag tussen 10:00 uur en 18:00 uur;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>een professionele werkomgeving in-house bij de opdrachtgever in Rijswijk;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>volledig betaalde en gepersonaliseerde training;<\/p>\\n<\/li>\\n<li>\\n<p>doorgroeien naar een vaste aanstelling en ontwikkeling naar de financi&euml;le afdeling.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Wat je in deze functie gaat doen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Je bent het eerste aanspreekpunt voor alle vragen omtrent deze merken en specifieke diensten en producten zoals de Digital Services van BMW &amp; Mini.&nbsp;<\/p>\\n<p>Jij bent diegene die het verschil maakt in klantbeleving en klanten graag wil helpen met alle vragen! Daarnaast ben je verder verantwoordelijk voor de administratie en andere acties die daaruit voortkomen. Wij zijn zowel telefonisch als via de e-mail, chat en social media bereikbaar voor onze klanten.&nbsp;<\/p>\\n<p>Ben je een expert in je rol als Customer Support Specialist en toe aan uitbreiding van je werkzaamheden? Dan kan jij je verder specialiseren in de onderstaande onderdelen:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Controleren van voertuiggegevens en het aanmaken van certificaten, zoals COC of CVO&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Klachtafhandeling&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ondersteuning bij evenementen, zoals bijvoorbeeld activiteiten binnen het BMW Privileges Programma&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Updaten van digitale diensten&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<p><strong>Wat wij van jou vragen<\/strong>&nbsp;<\/p>\\n<p>Alle game-changers zijn bij ons welkom, wat voor achtergrond je ook hebt en de nieuwsgierigheid en bereidbaarheid hebt om te leren. Jouw talent om anderen te helpen en verder te gaan dan WOW past precies bij wat we doen en wie we zijn.&nbsp;&nbsp;<\/p>\\n<p>Concentrix is een geweldige match als je:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>vloeiend Nederlands en beheerst Engels kunt spreken, zodat je ook met buitenlandse collega&rsquo;s kunt schakelen.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>proactief, gemotiveerd en oplossingsgericht bent;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>2 avonden per week tot 19:00 beschikbaar en weekenddiensten kan draaien;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>1 jaar werkervaring als klantenservicemedewerker.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het is een pluspunt als je:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>goed met computer- en klantenservicesystemen kunt werken;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>kunt multitasken, accuraat bent en let op details. En in het bezit bent van een goede dosis empathie;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>op de hoogte van wat er gebeurt binnen de autobranche en kennis hebt over de automotive sector.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.&nbsp;<\/p>\\n<p><strong>Cre&euml;er de beste versie van jezelf!<\/strong>&nbsp;<\/p>\\n<p>Als dit voelt als de perfecte stap in je carri&egrave;re, dan horen we graag van je. Solliciteer vandaag nog en ontdek waarom meer dan 440.000 game-changers over de hele wereld Concentrix hun \\\"employer of choice\\\" noemen.&nbsp;<\/p>\\n<p><strong>Solliciteer direct!<\/strong>&nbsp;<\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn: maria.kerrebijn@concentrix.com - 0612874456.&nbsp;<\/p>\\n<p><strong>Concentrix is een werkgever die gelijke kansen biedt <\/strong>&nbsp;<\/p>\\n<p>We zijn trots op onze eenheid als &eacute;&eacute;n wereldwijd team, &eacute;&eacute;n bedrijf. We streven naar gelijke arbeidskansen voor alle kandidaten en een werkomgeving zonder discriminatie en intimidatie. 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Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>All that we expect from you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Excellent customer service, focused on all enquiries and provided services<\/p>\\n<\/li>\\n<li>\\n<p>Finding the right solution for each individual problem<\/p>\\n<\/li>\\n<li>\\n<p>Providing all necessary information for new products and promotions<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have the necessary skills that we are looking for!<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Good communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and spoken Ukrainian<\/p>\\n<\/li>\\n<li>\\n<p>Level of English B1<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma<\/p>\\n<\/li>\\n<li>\\n<p>Problem-solving skills to find the right solution for any issue<\/p>\\n<\/li>\\n<li>\\n<p>Solid computer skills<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility and positive attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix offers:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Flexible working hours, ensuring a good work-life balance<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2116127653\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-16T15:12:37.402+04:00\",\"created_at\":\"2026-03-16T14:31:47.299+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"28\",\"source\":\"Talkpush\",\"id\":1950,\"_score\":1},{\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) deutscher Bank Support - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r eine namhafte Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d) Bank Service<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1452099111\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T13:14:50.731+02:00\",\"created_at\":\"2026-03-16T07:29:41.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"594\",\"source\":\"Talkpush\",\"id\":1892,\"_score\":1},{\"campaign_title\":\"Associate Manager, B2B Sales R1714501\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We are looking for an Associate Manager - Business to Business Sales!\\n \\nAre you passionate about driving business growth and leading successful teams? As an Associate Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts . 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>We are seeking a <b>SAP ECC functional Analyst<\/b> with strong experience in <b>Material Master and logistics master data<\/b> to support an international client based in the U.S.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Create, extend, and maintain materials in SAP ECC across multiple environments.<\/li><li>Maintain and update Bills of Materials (BOMs), Routings, and Production Versions (PVs).<\/li><li>Perform mass data processing using tools like Winshuttle.<\/li><li>Support users by providing guidance on how to correctly fill out Material Master fields and related data.<\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li>At least 2 years of experience with SAP ECC in MM and PP modules.<\/li><li>Advanced English communication skills (spoken and 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Revised<\/b><\/p><p><\/p><p><b>Top Skills:<\/b><\/p><ul><li><b>Cloud Security Architecture (Microsoft Ecosystem)<\/b><ul><li>Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<\/li><li>Ability to design secure identity and access management for Copilot AI.<\/li><li>Ability to build a framework for data security focused on Copilot AI usage.<\/li><\/ul><\/li><\/ul><ul><li><b>Copilot AI Governance Framework Design<\/b><ul><li>Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<\/li><\/ul><\/li><li><b>Compliance &amp; Regulatory Alignment<\/b><ul><li>Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<\/li><\/ul><\/li><li><b>Microsoft Purview &amp; Fabric Mastery<\/b><ul><li>Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<\/li><\/ul><\/li><li><b>Consulting &amp; Executive Communication<\/b><ul><li>Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<\/li><\/ul><\/li><li><b>Incident Response &amp; Monitoring Strategy<\/b><ul><li>Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<\/li><\/ul><\/li><li><b>Responsible AI &amp; Risk Management<\/b><ul><li>Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<\/li><\/ul><\/li><li><b>Program Delivery &amp; Stakeholder Engagement<\/b><\/li><li><b>Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/b><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and 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At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<br \/><br \/>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.<br \/><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<br \/><br \/>Join us! &nbsp;<br \/><br \/><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Works within the dedicated territory for clients;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualifies leads from provided data base for sales opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Initiate outbound telephone calls as follow up to marketing campaigns and inbound 'leads' (from website, events, webinars, etc.) to understand audience interest and further the sales discussion;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Answers questions from and provides knowledgeable product and services information to call recipients;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gathers and records customer information;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide accurate weekly\/ monthly\/ quarterly sales forecast;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working time - M\/F 09:00 AM - 18:00 PM- Remote role in Bulgaria;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in&nbsp;<strong>English <\/strong>and <strong>Spanish languages <\/strong>&ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>At least 2-3 years of experience working in a customer service or sales environment preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (<strong>Salesforce<\/strong> or <strong>Microsoft Dynamics<\/strong>) is advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W<\/strong>. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Sales Development  Representative in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga or Valencia (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga or Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p><\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office at either our<b> Benalmadena or Valencia <\/b>location with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (hybrid)<\/b>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in tech<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an<b> Inbound Sales Representative <\/b>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Login all customer contacts in the CRM system in use at the time<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Give feedback on sales activity Skills for the Specialist<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify right contacts at customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage and report ongoing activity related to sales pipeline<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have one year of related sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can establish an individual course of action to accomplish goals while using appropriate<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Full time <\/span><span>39 hours<\/span><span>\/week permanent contract: Monday to Friday from 9:30 to 18:30<\/span><\/span><br \/><span><span>- Salary 19,623 euros gross\/year &#43; up to 4,500 euros gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"205\",\"source\":\"Talkpush\",\"id\":1867,\"_score\":1},{\"campaign_title\":\"R1595084 German - Speaking Customer Service Associate (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"German - Speaking Customer Service Associate\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":\"Western Cape\",\"country\":\"South Africa\",\"short_description\":\"German - Speaking Customer Service Associate\",\"long_description\":\"<p>Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p><p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p><p><\/p><p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer focused role, you will be required to actively working towards performance-based targets.<\/p><p><\/p><p><b>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/b><\/p><ul><li><p>Fluent in German (B2 level)<\/p><\/li><li><p>Have a minimum of 6 months international contact centre <span>experience\u00a0<\/span><\/p><\/li><li><p>Matric qualification<\/p><\/li><li><p>Ability to work rotation shifts (24hours)<\/p><\/li><li><p>Are self-motivated and highly responsible<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>PC Literate (Speed, accuracy and navigation)<\/p><\/li><\/ul><p><\/p><p><b>What is in it for you?<\/b><\/p><p><br \/><b>In this role, we offer benefits that help you support your unique lifestyle:<\/b><\/p><ul><li><p>A monthly salary of <b>R24\u00a0000.<\/b><\/p><\/li><li><p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p><\/li><li><p>Pension Fund<\/p><\/li><li><p>Subsidized transport<\/p><\/li><li><p>Fantastic Employee Assistance Programme (EAP)<\/p><\/li><li><p>Group life cover<\/p><\/li><li><p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p><\/li><li><p>Team building and upskill training opportunities<\/p><\/li><li><p>Interactive and inclusive company culture<\/p><\/li><li><p>Relocation package for candidates outside KZN on offer.<\/p><\/li><\/ul><p><\/p><p><b>Expectations<\/b>.<\/p><ul><li><p>Taking ownership of high profile, escalated cases from beginning to resolution<\/p><\/li><li><p>Manage work order within business SLA&#39;s<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Consistently applying agreed behavioural and compliance standards<\/p><\/li><li><p>Sharing knowledge and skills with other members of the team<\/p><\/li><li><p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p><\/li><li><p>Developing and maintaining current knowledge of the campaign<\/p><\/li><li><p>Ensuring first contact resolution at all times<\/p><\/li><li><p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p><\/li><li><p>Providing excellent customer experiences at all time<\/p><\/li><li><p>Verifying and updating customer information<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Your qualifications and experience<\/p><\/li><\/ul><p><\/p><p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p><p><\/p><p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><b>#ConcentrixSA<\/b><\/p>\",\"ats_external_id\":\"R1595084\",\"location\":\"Durban, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T23:59:10.739Z\",\"created_at\":\"2026-03-13T08:54:34.409Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1896\",\"source\":\"Talkpush\",\"id\":462,\"_score\":1},{\"campaign_title\":\"R1691497 Customer Service Associate (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Western Cape\",\"country\":\"South Africa\",\"short_description\":\"Customer Service Associate\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0Customer Service Advisor\u00a0working on an internationally innovative campaign.<\/p><p><br \/>You will be working on-site from our vibrant Cape Town office, where creativity meets innovative technology. All the while, you will become part of a community of like-minded individuals who become lifelong friends.<\/p><p><\/p><p><b>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/b><\/p><ul><li><p>Must have 12 months international contact centre <span>experience <b>(Essential)<\/b><\/span><\/p><\/li><li><p>12 months international contact centre experience in an airline environment (<b>Advantageous<\/b>)<\/p><\/li><li><p>Matric<\/p><\/li><li><p>Availability to work shifts between 07:00 and 01:00 (<b>Essential<\/b>)<\/p><\/li><li><p>Ability to soft sell and convert a call to a reservation<\/p><\/li><li><p>Proficient in English verbal communication<\/p><\/li><li><p>Are self-motivated and highly responsible<\/p><\/li><\/ul><p><\/p><p><b>What is in it for you?<\/b><\/p><p><br \/><b>In this role, we offer benefits that help you support your unique lifestyle:<\/b><\/p><ul><li><p>A monthly salary of <b>R8400<\/b><\/p><\/li><li><p>Incentives<\/p><\/li><li><p>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/p><\/li><li><p>Pension Fund<\/p><\/li><li><p>Subsidised transport<\/p><\/li><li><p>Group life cover<\/p><\/li><li><p>Fantastic Employee Assistance Programme (EAP)<\/p><\/li><li><p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p><\/li><li><p>Team building and upskill training opportunities<\/p><\/li><li><p>Interactive and inclusive company culture<\/p><\/li><\/ul><p><br \/><b>What you will do in this role<\/b><\/p><ul><li><p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p><\/li><li><p>Manage work orders within business SLA&#39;s<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Consistently applying agreed behavioural and compliance standards<\/p><\/li><li><p>Sharing knowledge and skills with other members of the team<\/p><\/li><li><p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p><\/li><li><p>Developing and maintaining current knowledge of the campaign<\/p><\/li><li><p>Ensuring first contact resolution at all times<\/p><\/li><li><p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p><\/li><li><p>Providing excellent customer experiences at all times<\/p><\/li><li><p>Verifying and updating customer information<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Your qualifications and experience<\/p><\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><\/p><p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer<\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1691497\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-09T23:59:10.716Z\",\"created_at\":\"2026-03-13T08:42:50.690Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1894\",\"source\":\"Talkpush\",\"id\":463,\"_score\":1},{\"campaign_title\":\"Samsung \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory s \u010desk\u00fd jazykem \u2013 hybridn\u00ed pr\u00e1ce\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude va&scaron;&iacute; n&aacute;pln&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky prost\u0159ednictv&iacute;m telefonu, e-mailu a&nbsp;chatu<\/li>\\n<li>Pomoc s&nbsp;technick&yacute;mi dotazy k&nbsp;elektronick&yacute;m za\u0159&iacute;zen&iacute;m (nap\u0159.&nbsp;telefony, tablety, TV, dom&aacute;c&iacute; spot\u0159ebi\u010de)<\/li>\\n<li>Diagnostika probl&eacute;m\u016f a&nbsp;hled&aacute;n&iacute; vhodn&eacute;ho \u0159e&scaron;en&iacute;<\/li>\\n<li>Evidence a&nbsp;spr&aacute;va z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v&nbsp;intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Sledov&aacute;n&iacute; pr\u016fb\u011bhu oprav a&nbsp;\u0159e&scaron;en&iacute; reklamac&iacute;<\/li>\\n<li>Vyu\u017e&iacute;v&aacute;n&iacute; n&aacute;stroj\u016f pro vzd&aacute;lenou diagnostiku za\u0159&iacute;zen&iacute;<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>V&yacute;born&aacute; znalost \u010de&scaron;tiny (slovem i p&iacute;smem)<\/li>\\n<li>angli\u010dtina v&yacute;hodou<\/li>\\n<li>Dobr&eacute; komunika\u010dn&iacute; schopnosti a&nbsp;proz&aacute;kaznick&yacute; p\u0159&iacute;stup<\/li>\\n<li>Z&aacute;jem o&nbsp;technologie a&nbsp;chu\u0165 u\u010dit se nov&eacute; v\u011bci<\/li>\\n<li>Schopnost \u0159e&scaron;it probl&eacute;my a&nbsp;pracovat s&nbsp;v&iacute;ce informacemi najednou<\/li>\\n<li>Z&aacute;kladn&iacute; orientace v&nbsp;pr&aacute;ci na po\u010d&iacute;ta\u010di<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory je v&yacute;hodou, nikoli podm&iacute;nkou<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Pln&yacute; &uacute;vazek (38,75 hodiny t&yacute;dn\u011b)<\/li>\\n<li>Hybridn&iacute; re\u017eim pr&aacute;ce (kombinace pr&aacute;ce z&nbsp;kancel&aacute;\u0159e a&nbsp;z domova)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; &ndash; 2 t&yacute;dny &scaron;kolen&iacute; + 1 t&yacute;den praxe s&nbsp;podporou t&yacute;mu<\/li>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v&nbsp;mezin&aacute;rodn&iacute; spole\u010dnosti<\/li>\\n<li>Stravenky a&nbsp;benefitn&iacute; body<\/li>\\n<li>Mo\u017enost profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<li>P\u0159&aacute;telsk&eacute; pracovn&iacute; prost\u0159ed&iacute; a&nbsp;t&yacute;movou podporu<\/li>\\n<li>25 dn&iacute; dovolen&eacute;<\/li>\\n<\/ul>\",\"ats_external_id\":\"4079524283\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-09T13:44:23.693+02:00\",\"created_at\":\"2026-03-13T09:41:44.264+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"635\",\"source\":\"Talkpush\",\"id\":322,\"_score\":1},{\"campaign_title\":\"Technical II, Infrastructure Operations &amp; Analysis (TCF) R1705559\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical II, Infrastructure Operations & Analysis (TCF)\",\"street\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><span><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><\/p><p><b>Role and Responsibilities<\/b><\/p><ul><li><p>PO analysis\u00a0<\/p><\/li><li><p>Dashboard reporting<\/p><\/li><li><p>Assist in the preparation and consolidation of the CAPEX and OPEX budget and forecast of worldwide IT departments\u00a0<\/p><\/li><li><p>Analysis of CAPEX and OPEX variance report (actuals vs forecast)\u00a0<\/p><\/li><li><p>Highlight un-forecasted, unexpected and overspent purchase orders to the top management and recommend ways to mitigate it\u00a0<\/p><\/li><li><p>Analyze actual spend, monitor variances; identify trends and recommend actions to management<\/p><\/li><li><p>Identify opportunity for cost savings\/reductions to meet financial budget &amp; target\u00a0<\/p><\/li><li><p>Review business case for large projects like new site fit out, site relocation and IT investment,\u00a0<\/p><\/li><li><p>Maintains database of all recurring and significant spending by entering, verifying, and backing up the data\u00a0<\/p><\/li><li><p>Increases productivity by developing automated accounting tracker\/tools and coordinating information requirements.\u00a0<\/p><\/li><li><p>Protects operations by keeping financial information confidential.\u00a0<\/p><\/li><li><p>Maintains technical knowledge by attending educational workshops\u00a0<\/p><\/li><li><p>Prepares monthly worldwide IT requisitions report with highlight of top spenders and above average unit cost per geo\u00a0<\/p><\/li><li><p>Maintain savings tracker &amp; new security investments<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1705559\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"650000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-30T22:05:09.632+08:00\",\"created_at\":\"2026-03-13T16:04:28.426+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/Technical-II--Infrastructure-Operations---Analysis--TCF-_R1705559\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Infrastructure Operations and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 8th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><h1><b>Position open to M\u00e9xico and Argentina, Work from Home.<\/b><\/h1><p><\/p><p>As a UX Designer, your primary focus is early stage UX work: understanding complex problems, uncovering user and business needs, and shaping product direction before solutions are defined. You will lead discovery efforts, define experience strategy, and partner closely with Product and Engineering to ensure we are solving the right problems in the healthcare space.\u00a0<\/p><p>This role is more about research, sensemaking, systems thinking, and experience definition. 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Collaboration Engineer (TCF) R1713690\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Engineer (bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Cloud Security Engineer\u00a0will be responsible for assessing and enhancing the security posture of client cloud environments, identifying vulnerabilities, and recommending remediation strategies. This role requires a strong focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures. 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Group\"}],\"job_requisition\":{\"id\":\"R1705493\",\"wid\":\"645ee6037d1c10197ee2dd82d8800000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14436\",\"source\":\"Talkpush\",\"id\":1303,\"_score\":1},{\"campaign_title\":\"Panacea | French | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with French and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and French (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist clients via inbound calls and e-mail by answering customers\u2019 inquiries and\/or attending to potential requests.<\/li><li>Become a specialist in our Client\u2019s products and services<\/li><li>Resolve product or service problems by clarifying the customer&#39;s complaints.<\/li><li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li><li>Give real-time, accurate information that empowers the customer to make decisions.<\/li><li>Listen to the customer&#39;s unique situations and acknowledge their needs.<\/li><li>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li><li>Previous experience in Customer Service is highly valued<\/li><li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li><li>Knowledge of MS Office package.<\/li><li>Familiarity with Pet-related stuff is highly valued<\/li><li>Have a positive and can-do attitude<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Remote work in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners\u2019 products and services by incoming calls or emails.<\/li><li>Review requests, make appropriate decisions, and process accordingly<\/li><li>Demonstrate the ability to analyze information and solve problems<\/li><li>Work on continuous improvement for customer satisfaction<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li><li>Have excellent writing and communication skills coupled with empathy and team spirit\u00a0<\/li><li>Love to identify the customers\u2019 needs and propose fast solutions\u00a0<\/li><li>Are proactive, results-driven, self-motivated, and a great team player<\/li><li>Having previous customer experience is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and German (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"274704268\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-13T11:55:08.591+01:00\",\"created_at\":\"2026-03-11T13:08:37.001+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"633\",\"source\":\"Talkpush\",\"id\":324,\"_score\":1},{\"campaign_title\":\"Specialist, TA Support R1688026\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Marketing Specialist (English & Spanish - speaking) - Hybrid\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b><b>Are you a marketing expert with the heart of a recruiter? Are you passionate about building employer brands that make an impact?<\/b><\/b><\/p><p><\/p><p>At <b><b>Concentrix,<\/b><\/b>\u00a0we are transforming how we connect with top talent in the BPO sector. We aren&#39;t just looking for someone to post vacancies; we are looking for a storyteller, a data-driven strategist, and a brand builder who can turn candidates into our best ambassadors.<\/p><p><\/p><p>If you thrive in an agile, creative, and fast-paced environment where your strategy directly fuels our growth, we want to meet you!<\/p><p><\/p><p><b><b>Your Impact<\/b><\/b><\/p><ul><li><p><b><b>Brand Architect:<\/b><\/b>\u00a0You will develop and execute <i><i>Employer Branding<\/i><\/i>\u00a0campaigns that reflect our true culture. From creating engaging video content and employee stories to managing our social presence, you will define how the world sees us.<\/p><\/li><li><p><b><b>Attraction Strategist:<\/b><\/b>\u00a0You will plan and manage multi-channel hiring campaigns (Paid Media, LinkedIn, Google Ads). You\u2019ll be the one analysing the data to optimize every cent of our budget and drive high-quality applications.<\/p><\/li><li><p><b><b>Market Insight:<\/b><\/b>\u00a0You will keep your finger on the pulse of the BPO sector, conducting competitor research and salary benchmarking to ensure our value proposition remains competitive and irresistible.<\/p><\/li><li><p><b><b>Talent Partnership:<\/b><\/b>\u00a0You will work hand-in-hand with Talent Acquisition and Operations to turn complex role requirements into compelling, candidate-friendly content. You will also coordinate job fairs, university partnerships, and open days.<\/p><\/li><\/ul><p><\/p><p><b><b>What We\u2019re Looking For<\/b><\/b><\/p><ul><li><p><b><b>Experience:<\/b><\/b>\u00a01\u20133 years in <i><i>Recruitment Marketing<\/i><\/i>, <i><i>Employer Branding<\/i><\/i>, or Digital Marketing. Experience in a BPO or high-volume environment is a major plus.<\/p><\/li><li><p><b><b>Creative &amp; Analytical Mindset:<\/b><\/b>\u00a0You possess the &#34;magic mix&#34;, you are just as comfortable designing a high-impact graphic in Canva\/Adobe as you are diving into KPIs to optimize a campaign.<\/p><\/li><li><p><b><b>Digital Fluency:<\/b><\/b>\u00a0You have a deep understanding of social platforms and know exactly how to target the right audience to get results. <b><b>Communication:<\/b><\/b>\u00a0Excellent English proficiency is a must. You know how to adapt your tone of voice to resonate with different audiences.<\/p><\/li><li><p><b><b>Project Management:<\/b><\/b>\u00a0You are organized, detail-oriented, and capable of juggling multiple tasks\u2014from coordinating events to managing invoicing, without losing focus.<\/p><\/li><\/ul><p><\/p><p><b><b>Why Join Us?<\/b><\/b><\/p><ul><li><p><b><b>Dynamic Growth:<\/b><\/b>\u00a0No two days are the same. Your creativity will have a direct impact on the revenue engine of our business.<\/p><\/li><li><p><b><b>Autonomy:<\/b><\/b>\u00a0We value initiative. You will have the freedom to propose, test, learn, and lead your own recruitment marketing strategies.<\/p><\/li><li><p><b><b>Collaborative Culture:<\/b><\/b>\u00a0You will be part of a passionate, global team that supports professional development and innovative thinking.<\/p><\/li><\/ul><p><\/p><p><b>What&#39;s in it for you:<\/b><\/p><p>- Full time (39h\/week) permanent contract<\/p><p>- Monday to Friday 09:00 - 18:00 schedule<\/p><p>- Hybrid work model (2 days from home)<\/p><p>- <span>A dynamic, multicultural environment with real career development opportunities<\/span><\/p><p><\/p><p><span><span><i>Concentrix is an equal opportunity employer<\/i><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span>R1688026<\/span><\/p>\",\"ats_external_id\":\"R1688026\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:50.840+08:00\",\"created_at\":\"2026-03-11T20:07:52.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Recruitment-Marketing-Specialist--English---Spanish---speaking----Hybrid_R1688026\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) - Hybrid\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14423\",\"source\":\"Talkpush\",\"id\":1306,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Content Translation R1713359\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Content Translation(F\/M) - Cotonou - Fran\u00e7ais\/Anglais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"The Sr. Specialist Content Translation is responsible for leading and analyzing the translation of  English language content according to all relevant standards and guidelines, using target-group-specific tone and style. This position creates effective learning and development content from one spoken or written language to another, while managing overall project plans.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities<\/b>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Accurately translates English-language eLearning, instructor led training, video narration, and email communications for non-English-Speaking audiences at an average rate of 9&#43; words per minute.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Conducts quality analysis of translations completed by internal staff and vendors to ensure accuracy and appropriateness of words used; provides constructive feedback to original translator to highlight and resolve existing errors as well as to assist in the prevention of similar errors in the future.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates non-English subtitle files for use with eLearning and video content and coordinates with design team to ensure translated subtitle files are implemented correctly.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Records and edits audio narration for non-English-speaking audiences\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates, maintains, and follows project plans for multi-stage translation efforts and proactively keeps stakeholders, project participants, and their direct supervisor apprised of project status.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Directly manages end-user SharePoint site translation efforts for target language -- Building and maintaining non-English versions of key pages, articles, and sites for assigned projects within the on- and off-premise SharePoint servers.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Participates in project activities\/meetings as requested for updates\/metrics\/evaluation purposes\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Mentors and facilitates best-practice learning sessions for peers and translation volunteers; coordinates and leads volunteers\/interns assisting with high-volume work.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Supports translation efforts for other teams\/initiatives when needed\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Candidate Profile<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Bachelor&#39;s Degree Preferred in related field from a four-year college or university with 3 - 5 Years of Experience preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Sense of professionalism and ability to develop relationships.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong attention to detail.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Self-starter, sense of urgency, and works well under pressure, ability to take initiative\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Proficient in \u00a0Microsoft Office.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong communication skills, both written and verbal.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Additional Requirements<\/b>\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Degree in Linguistics, Translation, or equivalent preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with Computer Aided Translation (CAT) required\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Basic knowledge of SharePoint site page design\/development, preferred\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><div><b>Career Framework Role<\/b><\/div><p>\u25cf Has developed professional expertise and has a number of years of work experience; Proficient in applying company policies and procedures to resolve a variety of issues<br \/>\u25cf Exercises judgement and reviews a variety of factors to analyze situations or data and recommend solutions to complex problems.<br \/>\u25cf Combines information with growing experience and functional knowledge to recommend ways of improving current processes.\u00a0<br \/>\u25cf Uses subject matter knowledge to recommend solutions to a variety of problems.\u00a0<br \/>\u25cf Often works independently; receives minimal guidance&#34;\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What we offer<\/b>\u00a0<br \/>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution.<br \/>\u00a0<br \/><b>Compensation and benefits<\/b>:<br \/>\u2022 \u00a0 \u00a0Benefits<br \/>\u2022 \u00a0 \u00a0An attractive package<br \/>\u2022 \u00a0 \u00a0Optimal working conditions<br \/>\u2022 \u00a0 \u00a0Health insurance benefit<br \/>\u2022 \u00a0 \u00a0A pleasant working environment and career development opportunities facilitated by Concentrix&#39;s investment in continuing education<br \/>\u00a0<br \/>\u2022 \u00a0 <b>\u00a0Ready to take on this challenge?<\/b> Join the Concentrix adventure, where innovation and customer satisfaction meet!<\/p><p>\u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0\u00a0 \u00a0<\/p>\",\"ats_external_id\":\"R1713359\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:43.982+08:00\",\"created_at\":\"2026-03-11T20:07:46.855+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Learning and Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - 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Cotonou - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14420\",\"source\":\"Talkpush\",\"id\":1307,\"_score\":1},{\"campaign_title\":\"Advisor II, Sales - Bilingual R1687044\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Business Development Specialist (English & German - Speaking) \u2013 Hybrid - HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inside Business Development Specialist\u00a0in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career!<\/b><\/p><p><br \/>We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, join us as an <b>Inside Business Development Specialist\u00a0in Barcelona (Hybrid)<\/b>. You\u2019ll be part of a team of game-changers driving the future of tech.<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>This role focuses on driving new business opportunities, building strong client relationships, and promoting innovative solutions. You\u2019ll receive full training, cutting-edge tools, and continuous support to help you succeed and thrive.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Provide expert assistance to clients and partners using a consultative approach.<\/p><\/li><li><p>Create the business environment for sustained growth and maintain visibility of strategy, plans, and competitor activity.<\/p><\/li><li><p>Identify and qualify new prospects through outbound calls, emails, and digital outreach. Maintain a structured hunting list and CRM records.<\/p><\/li><li><p>Build and nurture relationships with potential customers and partners. Collaborate with sales teams and channel partners to move opportunities from first contact to closure.<\/p><\/li><li><p>Promote our solutions and highlight value propositions. Provide technical and commercial information to accelerate decision-making.<\/p><\/li><li><p>Prepare commercial and technical proposals, execute and achieve sales quotas and targets, and track\/manage\/report pipeline activity.<\/p><\/li><li><p>Work closely with category managers, GBU leads, and supervisors to ensure consistent messaging. Represent our brand at events, webinars, and tradeshows.<\/p><\/li><li><p>Respond promptly to customer or partner inquiries and ensure smooth onboarding for new accounts.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>We welcome game-changers from diverse backgrounds who are curious and eager to learn.<\/b><\/p><p><b>You\u2019ll thrive if you:<\/b><\/p><ul><li><p>Are bilingual or proficient in English and advanced in German<\/p><\/li><li><p>Have a solid B2B sales background and strong hunting mindset.<\/p><\/li><li><p>Are achievement-oriented, motivated, and a self-starter.<\/p><\/li><li><p>Possess excellent communication and relationship-building skills.<\/p><\/li><li><p>Are dynamic, energetic, and eager to learn.<\/p><\/li><li><p>Have a technical background to assist with configurations and answer basic technical questions.<\/p><\/li><li><p>Are proficient in Excel, PowerPoint, and reporting dashboards.<\/p><\/li><\/ul><p><\/p><p>\u200bDon\u2019t meet every requirement? No worries! We\u2019re committed to creating a diverse, inclusive, and authentic workplace. If you feel you don\u2019t check every box, we still encourage you to apply.<\/p><p><\/p><p><b>What\u2019s In It For You<\/b><\/p><ul><li><p>Full-time, permanent contract (39 hours\/week, Mon\u2013Fri 09:00\u201318:00).<\/p><\/li><li><p>Competitive salary: \u20ac21,000 gross\/year &#43; \u20ac7,400 bonus gross\/year &#43; private medical insurance<\/p><\/li><li><p>Great office location in Barcelona with hybrid flexibility.<\/p><\/li><li><p>Full paid training and career development programs.<\/p><\/li><li><p>Opportunities for international mobility.<\/p><\/li><\/ul><p><\/p><p><b>Experience the best version of you! <\/b>\u00a0\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer <\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Speaking) \u2013 Hybrid - HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"197\",\"source\":\"Talkpush\",\"id\":1869,\"_score\":1},{\"campaign_title\":\"Sr. Advisor I, Sales - Bilingual R1712224\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generator (German - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Lead Generator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Lead Generator in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Lead Generator<\/b> on our team, you will:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Work on accounts (from the prioritized RAD quadrant) for MM\/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A &#43; MM accounts)\u00a0<br \/>- Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales\u00a0<br \/>- Support leads generation: Run local promotional offers \u2013 including stock cleaning promo, bundle offering, new products, etc.\u00a0<br \/>- Profiling contact details for customers \u2013 MM\/ CEP- improving the quality of data in the system\u2013 its linked with the whole profiling (improving segmentation data) as in point\u00a0<br \/>- Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads\u00a0<br \/>- Cooperate with country marketing team members to support marketing lead generation post \u2013 activities (customer contact details update, etc.)\u00a0<br \/>- Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs\/telesales\u00a0<br \/>- Cooperate with the telesales\/sales team for lead hand overs and follow up into opportunities\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German and have an advanced level of English<br \/>- Have sales process knowledge\/background\u00a0<br \/>- Are passionate for sales and technology\u00a0<br \/>- Have IT literacy skills\u00a0<br \/>- Are reliable and able to work toward objectives and keep commitments<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00<br \/>- Salary offer: base salary of 21,376 &#43; bonus up to 3,600 euros gross\/year &#43; private medical insurance<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative (Remote),<\/span><\/b><span> you will<\/span><b><span> <\/span><\/b>act as a point of contact for\u00a0our banking company clients and provide product\/services information, answer questions, and resolve any emerging problems that our customers might face, with accuracy and efficiency. \u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Manage incoming phone calls<\/span><\/li><li><span>Identify and assess customers\u2019 needs to achieve satisfaction<\/span><\/li><li><span>Build sustainable relationships and trust with customer through open and interactive communication<\/span><\/li><li><span>Provide accurate, valid and complete information by using the right tools<\/span><\/li><li><span>Follow clients\u2019 communication procedures and guidelines<\/span><\/li><li><span>Take the extra mile to engage customers<\/span><\/li><li>Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Have a high level of German (written and oral) (C1)<\/span><\/li><li><span>Good communication in English (B2)<\/span><\/li><li><span>Excellent communication skills<\/span><\/li><li><span>Strong phone contact handling skills and active listening<\/span><\/li><li><span>Customer orientation and ability to adapt\/respond to different types of characters<\/span><\/li><li><span>Ability to \u00a0help customers, patient, empathetic, and passionately\u202fcommunicative<\/span><\/li><li><span>Problem-solving Mindset and be confident at troubleshooting and investigation<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona, <\/b>formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal<\/b>\u00a0<\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto<\/b>\u00a0<\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas entrantes de clientes (a trav\u00e9s de tel\u00e9fono, email, email de voz, b\u00edper u otras alertas) y solucionar las demandas de los usuarios\u00a0<br \/>- Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas para proporcionar una respuesta y una resoluci\u00f3n dentro del ANS\u00a0<br \/>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales\u00a0<br \/>- Intensificar las cuestiones de servicio potencial inicialmente con el Mentor\u00a0<br \/>- Asegurar el mantenimiento del ANS contractual.\u00a0<\/p><p><\/p><p><b>Tus competencias<\/b>\u00a0<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p>Formaremos un buen equipo si t\u00fa:\u00a0<\/p><p><\/p><p>- Tienes un nivel biling\u00fce de\u00a0<b> portug\u00e9s<\/b> y un nivel avanzado de <b>espa\u00f1ol<\/b> y <b>ingl\u00e9s\u00a0<\/b><br \/>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas\u00a0<br \/>- Estas habituado a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM\u00a0<br \/>- Eres emp\u00e1tico y tienes ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<br \/>- Eres responsable, \u00e1gil y perfeccionista\u00a0<br \/>- Cuentas con muy buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres entusiasta, amable, orientada a cliente, flexible y proactivo\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos<\/b>\u00a0<\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato\u00a0indefinido de <b>15h<\/b> con horario <b>rotativo<\/b>: Sabado - Domingo entre 06:30 - 22:30<br \/>- Salario: 6,714 euros brutos &#43; hasta 552 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<\/p><p>- Ubicacion excelente en Barcelona<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n<\/b>\u00a0<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0<\/i>\u00a0<\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). Det er en heltidsstilling men for ret person er vi \u00e5bne for deltid efter opl\u00e6rningsprocessen om det f\u00f8les relevant.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>LOKATION: Benalm\u00e1dena, Malaga\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bonnier Publications inkluderer magasinerne: G\u00f8r Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle,\u00a0 Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, Wype\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bogserier: Historie \u00c5rbog, Illustreret Videnskabs \u00c5rsbog, Europa i Flammer, Historiens St\u00f8rste G\u00e5der, Bil Revyen, Brugte Dr\u00f8mmebiler, \u00c5rets Biler, MC Revyen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Digitale produkter: Historie Digitalt, G\u00f8r Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, samt Wype.<\/p><p>R1712083<\/p>\",\"ats_external_id\":\"R1712083\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T17:40:26.940+02:00\",\"created_at\":\"2026-03-10T17:07:46.370+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQ\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Malaga (Hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Account Manager<\/b>\u00a0on our team, you will: \u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate \u00a0<br \/>- Understand partner market and competition and evaluate reseller interest \u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products \u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs \u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods \u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary \u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction \u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI \u00a0<br \/>- May attend country partner events for meeting key partners\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Swedish or Danish or Norwegian plus advanced in English<br \/>- Have two years of related technical sales experience preferred \u00a0<br \/>- Are familiar with channel programs \u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills \u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize \u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions \u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Training Monday to Thursday from 9:00 to 18:00 and Friday from 9:00 to 17:00 after training Monday to Thursday from 8:30 to 17:30 and Friday from 8:30 to 16:30<br \/>- Salary 23,400 euros gross\/year &#43; up to 7,200 euros gross\/year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Central office location in Malaga with hybrid work model<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/><b>\u00a0<\/b><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentri<\/b>x, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Lead Generator in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Lead Generator<\/b> on our team, you will:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Work on accounts (from the prioritized RAD quadrant) for MM\/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A &#43; MM accounts)\u00a0<br \/>- Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales\u00a0<br \/>- Support leads generation: Run local promotional offers \u2013 including stock cleaning promo, bundle offering, new products, etc.\u00a0<br \/>- Profiling contact details for customers \u2013 MM\/ CEP- improving the quality of data in the system\u2013 its linked with the whole profiling (improving segmentation data) as in point\u00a0<br \/>- Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads\u00a0<br \/>- Cooperate with country marketing team members to support marketing lead generation post \u2013 activities (customer contact details update, etc.)\u00a0<br \/>- Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs\/telesales\u00a0<br \/>- Cooperate with the telesales\/sales team for lead hand overs and follow up into opportunities\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in English<br \/>- Have sales process knowledge\/background\u00a0<br \/>- Are passionate for sales and technology\u00a0<br \/>- Have IT literacy skills\u00a0<br \/>- Are reliable and able to work toward objectives and keep commitments<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00<br \/>- Salary offer: base salary of 21,376 &#43; bonus up to 3,600 euros gross\/year &#43; private medical insurance<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1712242(US Market)\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generator (English-speaking) - Hybrid - US Market HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Lead Generator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Lead Generator in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Lead Generator<\/b> on our team, you will:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Work on accounts (from the prioritized RAD quadrant) for MM\/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A &#43; MM accounts)\u00a0<br \/>- Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales\u00a0<br \/>- Support leads generation: Run local promotional offers \u2013 including stock cleaning promo, bundle offering, new products, etc.\u00a0<br \/>- Profiling contact details for customers \u2013 MM\/ CEP- improving the quality of data in the system\u2013 its linked with the whole profiling (improving segmentation data) as in point\u00a0<br \/>- Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads\u00a0<br \/>- Cooperate with country marketing team members to support marketing lead generation post \u2013 activities (customer contact details update, etc.)\u00a0<br \/>- Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs\/telesales\u00a0<br \/>- Cooperate with the telesales\/sales team for lead hand overs and follow up into opportunities\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in English<br \/>- Have sales process knowledge\/background\u00a0<br \/>- Are passionate for sales and technology\u00a0<br \/>- Have IT literacy skills\u00a0<br \/>- Are reliable and able to work toward objectives and keep commitments<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Thursday: 15:00 to 24:00, Friday from 15:00 to 23:00<br \/>- Salary offer: base salary of 24,376 &#43; bonus up to 3,600 euros gross\/year &#43; private medical insurance<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (On-site)\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Want to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a<\/span><span>n<\/span><span> <\/span><span><b>Account Manager in Malaga<\/b><b> <\/b><\/span><span><b>(On-site)<\/b>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the Hospitality Industry.\u00a0<\/span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Career growth and personal <span><span>development\u00a0\u00a0<\/span><\/span><\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<\/span><span>n<\/span><span> <\/span><b><span>Account Manager<\/span><\/b><span> on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Use CRM to contact, qualify accounts and generate opportunities<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure daily, <\/span><span>weekly<\/span><span> and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Update CRM with all communication and as per standards expected.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Follow up on accounts and ensure regular communication is <\/span><span>maintained<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Participate<\/span><span> in sales activities (call storms, industry focus, hotel focus etc.)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure all opportunities (meetings &amp; events and group accommodation) are qualified and followed up as per standards, both with clients and hotels<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have an upselling approach when dealing with clients. <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide chain wide discounts based on client requirements and follow up on usage by client<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Offer alternative solutions upon no availability of hotels<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assist with business travel queries as well as individual queries when required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work on external lists when <\/span><span>required<\/span><span> on other platforms as provide<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Your <span><span>qualifications\u00a0\u00a0<\/span><\/span><\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Italian <\/span><span>and advanced in English<\/span><\/span><br \/><span><span>- <\/span><span>Have great organization and communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have positive work attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have experience in using office programs (Word, Excel, Outlook, PowerPoint)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have sales background<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have hospitality background (beneficial but not mandatory)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have experience in using CRMs (beneficial but not mandatory)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Share our values of commitment, unity, integrity, recognition, and WOW<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your <b>unique <span><span>lifestyle:\u00a0\u00a0<\/span><\/span><\/b><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time <\/span><span>39 hours<\/span><span>\/week with a permanent contract Monday - Friday, from 09:00-18:00<\/span><\/span><br \/><span><span>- Salary 20.000 euros gross\/year &#43; up to 4.800 euros gross\/ in bonus, private medical insurance<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Great office location<\/span><span> in <\/span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on\u00a0 <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0 <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Experience the best version of you<\/span><span>!\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>At <b>Concentrix<\/b>, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><p><\/p><div><p><i><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\"}},\"languages\":[\"Italian\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\/apply\",\"job_requisition_id\":\"R1697047\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc6d595ef11b00000\",\"descriptor\":\"20049 - Jinjiang Internationala\u00a0 - WHSBTSPAIN172\",\"reference_id\":\"WHSBTSPAIN172\",\"custom_reference_id\":\"WHSBTSPAIN172\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101fc8a5962489b70000\",\"descriptor\":\"W0ZQCN P_Sbt_Spain_Radisson\",\"reference_id\":\"W0ZQCN\",\"custom_reference_id\":\"W0ZQCN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"savin.sorin@concentrix.com\"},\"first_name\":\"Sorin Savin (102540050)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697047\",\"wid\":\"8308baaaaaa31009ec5ee32684f00000\",\"descriptor\":\"Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"189\",\"source\":\"Talkpush\",\"id\":1876,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1712904\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Spanish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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Operando en m\u00e1s de 70 pa\u00edses, ayudamos a las marcas que conoces y amas a crecer, innovar y tener \u00e9xito.<\/p><p><\/p><p>Ahora buscamos un\/a <b>Payroll Intern<\/b> <b>en Barcelona<\/b> para unirse a nuestro equipo de game-changers y adquirir experiencia pr\u00e1ctica en procesos de n\u00f3mina y gesti\u00f3n con la Seguridad Social.<\/p><p><\/p><p><b>\u00bfPor qu\u00e9 unirte a nosotros?<\/b><\/p><ul><li><p>Crecimiento y aprendizaje: \u00a1El 80% de nuestros managers y l\u00edderes han sido promovidos internamente! Tendr\u00e1s la oportunidad de aprender directamente de profesionales del \u00e1rea de n\u00f3mina y adquirir experiencia real en el sector.<\/p><\/li><li><p>Impacto global: Forma parte de una compa\u00f1\u00eda internacional que colabora con algunas de las marcas m\u00e1s importantes del mundo.<\/p><\/li><li><p>Cultura de trabajo colaborativa: Trabaja en un entorno diverso, inclusivo y din\u00e1mico donde el aprendizaje y el desarrollo profesional son una prioridad.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 har\u00e1s?<\/b><\/p><ul><li><p>Gesti\u00f3n de embargos: Tramitaci\u00f3n y seguimiento administrativo de embargos salariales, garantizando el cumplimiento de la normativa vigente.<\/p><\/li><li><p>Gesti\u00f3n de datos de Seguridad Social: Mantenimiento y actualizaci\u00f3n de los datos de afiliaci\u00f3n y cotizaci\u00f3n de los empleados en los portales oficiales.<\/p><\/li><li><p>Gesti\u00f3n de bajas m\u00e9dicas (IT): Control y seguimiento de los partes de baja, alta y confirmaci\u00f3n, asegurando la correcta comunicaci\u00f3n con los organismos competentes.<\/p><\/li><li><p>Aprendizaje y desarrollo: Participaci\u00f3n progresiva en tareas m\u00e1s complejas dentro del ciclo completo de n\u00f3mina a medida que avances en tu formaci\u00f3n dentro del equipo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Idiomas: Espa\u00f1ol nativo e ingl\u00e9s nivel intermedio.<\/p><\/li><li><p>Formaci\u00f3n: Estudiante de grado en Finanzas, ADE (Administraci\u00f3n y Direcci\u00f3n de Empresas) o un Ciclo Formativo de Grado Superior en Administraci\u00f3n y Finanzas.<\/p><\/li><li><p>Comunicaci\u00f3n: Excelentes habilidades de comunicaci\u00f3n escrita y verbal.<\/p><\/li><li><p>Herramientas: Dominio del paquete Microsoft Office (Word, Excel, PowerPoint).<\/p><\/li><li><p>Actitud: Persona proactiva, motivada y con muchas ganas de aprender.<\/p><\/li><li><p>Organizaci\u00f3n: Altamente organizado\/a y con gran atenci\u00f3n al detalle.<\/p><\/li><li><p>Autonom\u00eda: Capacidad para trabajar tanto en equipo como de forma independiente.<\/p><\/li><li><p>Perfil: Pensamiento creativo y pasi\u00f3n por el mundo de la n\u00f3mina (payroll).<\/p><\/li><li><p>Condiciones necesarias: * Es imprescindible contar con convenio de pr\u00e1cticas con la universidad o centro de estudios.<\/p><\/li><li><p>Pr\u00e1cticas no remuneradas.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 ofrecemos?<\/b><\/p><ul><li><p>Pr\u00e1cticas no remuneradas a jornada completa (39 horas semanales, lunes a viernes de 09:00 a 18:00)<\/p><\/li><li><p><b>Convenio de pr\u00e1cticas obligatorio con universidad o centro de estudios<\/b><\/p><\/li><li><p>Excelente ubicaci\u00f3n de oficina en Barcelona<\/p><\/li><li><p>Experiencia pr\u00e1ctica trabajando con un equipo profesional de n\u00f3mina<\/p><\/li><li><p>Estas pr\u00e1cticas est\u00e1n dise\u00f1adas para ofrecer a estudiantes experiencia real y aprendizaje en procesos de payroll<\/p><\/li><\/ul><p><\/p><p><b>\u00a1Descubre la mejor versi\u00f3n de ti!<\/b><\/p><p>En Concentrix, invertimos en nuestro talento porque cuando t\u00fa creces, nosotros tambi\u00e9n. \u00danete a los m\u00e1s de 440.000 game-changers en todo el mundo que consideran a Concentrix su employer of choice.<\/p><p><\/p><p><i><b>Concentrix es un empleador que ofrece igualdad de oportunidades<\/b><\/i><\/p><p><i>Estamos orgullosamente unidos como un solo equipo, una sola compa\u00f1\u00eda a nivel global. 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speaking) - Hybrid  HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<br \/>- Salary package: base salary of 27,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus &#43; private medical insurance and restaurant card<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. We\u2019re passionate about helping businesses, bloggers, and creatives build their websites, grow their brands, and succeed online.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><\/div>\",\"ats_external_id\":\"R1682870\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:40:27.223+08:00\",\"created_at\":\"2026-03-09T18:06:10.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"job_requisition_id\":\"R1682870\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682870\",\"wid\":\"a4e7d20ee6a3103affd6830250ec0001\",\"descriptor\":\"CYBERWEST ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22489\",\"source\":\"Talkpush\",\"id\":575,\"_score\":1},{\"campaign_title\":\"JTI | Kazakh | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Communication and Sales Support Specialist with Kazakh\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p>Do you enjoy talking to people and building strong relationships? Do you want to work in a dynamic environment and have a real impact on the customer&rsquo;s experience?<\/p>\\n<p>Join our team and develop your skills in customer service and sales.<br \/><br \/><strong>Your future responsibilities:<\/strong><\/p>\\n<p>&bull; Handling incoming calls, emails, and chats from customers<\/p>\\n<p>&bull; Building positive customer relationships through professional communication<\/p>\\n<p>&bull; Preparing offers tailored to customer needs<\/p>\\n<p>&bull; Entering data into the system and ensuring its accuracy<\/p>\\n<p>&bull; Active sales support and high-quality customer service<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us if:<\/strong><\/p>\\n<p>&bull; You have a very good command of spoken and written Kazakh (C1 level or higher)<\/p>\\n<p>&bull; You have a command of English (B2 level)<\/p>\\n<p>&bull; You are customer-focused and want to help others<\/p>\\n<p>&bull; You have sales skills and the ability to communicate with customers<\/p>\\n<p>&bull; You have experience in customer service and a willingness to learn quickly<\/p>\\n<p>&bull; You are an active listener<\/p>\\n<p>&bull; You meticulously complete your tasks (data entry) and are well-organized<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we want to offer you is:<\/strong><\/p>\\n<p>&bull; Work on a global brand project &mdash; collaboration with a leader in the tobacco industry<\/p>\\n<p>&bull; Flexible schedule to suit your needs<\/p>\\n<p>&bull; Comfortable and modern office in the center of Katowice<\/p>\\n<p>&bull; Comprehensive training to prepare you for work<\/p>\\n<p>&bull; Talent Development Program &ndash; real opportunities for growth and advancement<\/p>\\n<p>&bull; Employee referral program<\/p>\\n<p>&bull; Language training to develop your skills<\/p>\",\"ats_external_id\":\"4166889566\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.154+01:00\",\"created_at\":\"2026-03-09T10:07:49.788+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"631\",\"source\":\"Talkpush\",\"id\":325,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1712132\",\"campaign_type\":\"job_application\",\"job_title\":\"MOSA Partner for Converged Communications\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<div><p><b>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>KYC Representative with English - Iasi (on-site), <\/strong><\/em>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <em><strong>KYC Representative with English<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Conduct different verifications of customers in accordance with client&rsquo;s internal guidelines and leveraging its database resources;<\/li>\\n<li>Verify the legitimacy of a company or business entity by obtaining and reviewing relevant legal documents, such as business licenses, registration certificates, and articles of incorporation.<\/li>\\n<li>Collect different documents<\/li>\\n<li>Review cases and escalate in accordance with the established escalation procedures.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are<strong> proficient in English (C1 level)<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Have <strong>good PC Skills<\/strong><\/li>\\n<li>Are available to <strong>work from our office in Iasi Monday - Friday (business hours)<\/strong><\/li>\\n<li>Nice to have: previous experience in KYC or KYB<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2326106086\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T18:01:06.695+03:00\",\"created_at\":\"2026-03-06T17:39:22.709+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"195\",\"source\":\"Talkpush\",\"id\":391,\"_score\":1},{\"campaign_title\":\"Allente \/ Nordic Languages \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Talar du danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 08.00-19.00 samt l&ouml;r-s&ouml;n 10:00-19:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Kalmar!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"797729726\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:38.093+02:00\",\"created_at\":\"2026-03-06T14:40:20.352+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"211\",\"source\":\"Talkpush\",\"id\":300,\"_score\":1},{\"campaign_title\":\"Allente \/ Nordic Languages \/ Norrk\u00f6ping\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Talar du ocks\u00e5 danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Norrk&ouml;ping!<\/p>\",\"ats_external_id\":\"1535993943\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:38.037+02:00\",\"created_at\":\"2026-03-06T14:32:10.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"210\",\"source\":\"Talkpush\",\"id\":301,\"_score\":1},{\"campaign_title\":\"Advisor II, B2B Sales R1706995\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Dutch -speaking) Hybrid HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Account Manager <b>in Malaga<\/b> <b>(On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Account Manager <\/b>in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<br \/>- Are native or bilingual in Dutch and advanced in English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09:00 to 18:00<br \/>- Salary 23,400 EUR gross\/year &#43; up to 7,200 EUR bonus \/year<br \/>- Great office location in Benalmadena<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside<\/b> <b>Sales Representative<\/b> <b>in Malaga<\/b> <b>(hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Inside Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<br \/>- Are native or bilingual in Dutch and advanced in English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09:00 to 18:00<br \/>- Salary 21,100 EUR gross\/year &#43; up to 7,400 EUR bonus \/year<br \/>- Great office location in Benalmadena<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Engage prospects, drive cloud sales, and share key customer insights.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 09:00 to 18:00<\/p><p>- Base salary of 25,250 euros gross\/year &#43; a bonus of up to 4,000 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1670785<\/p>\",\"ats_external_id\":\"R1710998\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T01:27:19.749+01:00\",\"created_at\":\"2026-03-06T13:09:49.286+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Executive,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Location at either our <b>Barcelona, Malaga or Valencia<\/b> office, or <b>remote from Spain, <\/b>if you are not based at one of these locations (except Canary Islands)<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1711104<\/p>\",\"ats_external_id\":\"R1711104\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T08:45:55.655+02:00\",\"created_at\":\"2026-03-06T13:09:48.984+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363348\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\/apply\",\"job_requisition_id\":\"R1711104\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annika.tscheuschner@concentrix.com\"},\"first_name\":\"Annika Tscheuschner (102538781)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711104\",\"wid\":\"6b8797fcc4271018df66966dd6ee0000\",\"descriptor\":\"Account Manager Executive (German - speaking)  High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"185\",\"source\":\"Talkpush\",\"id\":1880,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1712111\",\"campaign_type\":\"job_application\",\"job_title\":\"Tartalomszerkeszt\u0151 (anyanyelvi magyar) \u2013 Glob\u00e1lis e-kereskedelem \u2013 1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t<\/b><\/p><p>A k\u00f6vetkez\u0151 l\u00e9p\u00e9sre k\u00e9sz\u00fcl? Mi egy glob\u00e1lis technol\u00f3giai \u00e9s szolg\u00e1ltat\u00e1si vezet\u0151 v\u00e1llalat vagyunk, amely a j\u00f6v\u0151 m\u00e1rk\u00e1it t\u00e1mogatja. Seg\u00edt\u00fcnk a j\u00f3l ismert m\u00e1rk\u00e1knak \u2013 azoknak, amelyeket \u00d6n is mindennap haszn\u00e1l \u2013 technol\u00f3giai \u00e9s integr\u00e1lt megold\u00e1sokkal fejleszteni \u00fczleti tev\u00e9kenys\u00e9g\u00fcket t\u00f6bb mint 70 orsz\u00e1gban. B\u00fcszk\u00e9k vagyunk arra, hogy olyan d\u00edjakkal t\u00fcntettek ki minket, mint a \u201eVil\u00e1g legjobb munkahelyei\u201d, \u201eA legjobb v\u00e1llalatok a karrier\u00e9p\u00edt\u00e9shez\u201d \u00e9s \u201eA legjobb v\u00e1llalati kult\u00fara\u201d d\u00edjakat.<\/p><p><\/p><p>Ha fejl\u0151dni szeretne \u00e9s inspir\u00e1ci\u00f3ra v\u00e1gyik, akkor<b> a portug\u00e1liai Lisszabonban (helysz\u00edni) tartalom-moder\u00e1tork\u00e9nt<\/b> kamatoztathatja k\u00e9pess\u00e9geit, t\u00e1mogatva \u00fcgyfeleink k\u00fcl\u00f6nb\u00f6z\u0151 k\u00f6z\u00f6ss\u00e9gi m\u00e9dia ter\u00fcleteit. Akt\u00edv szerepet v\u00e1llalhat a k\u00f6z\u00f6ss\u00e9gi ir\u00e1nyelvek \u00e9rv\u00e9nyes\u00edt\u00e9s\u00e9ben, a biztons\u00e1gos onine k\u00f6rnyezet n\u00e9pszer\u0171s\u00edt\u00e9s\u00e9ben, valamint k\u00f6zvetlen visszajelz\u00e9seivel seg\u00edtheti a felhaszn\u00e1l\u00f3i szolg\u00e1ltat\u00e1sok fejleszt\u00e9s\u00e9t.<\/p><p><\/p><p><b>Karrier\u00e9p\u00edt\u00e9s \u00e9s szem\u00e9lyes fejl\u0151d\u00e9s<\/b><\/p><p>Minden sz\u00fcks\u00e9ges k\u00e9pz\u00e9st, a legmodernebb technol\u00f3gi\u00e1kat \u00e9s folyamatos t\u00e1mogat\u00e1st biztos\u00edtunk a sikerhez. A Concentrixn\u00e9l val\u00f3di karrier \u00e9s szem\u00e9lyes fejl\u0151d\u00e9si lehet\u0151s\u00e9gek v\u00e1rnak r\u00e1d. Menedzsereink \u00e9s vezet\u0151ink k\u00f6r\u00fclbel\u00fcl 80%-a bels\u0151 el\u0151l\u00e9ptet\u00e9ssel ker\u00fclt poz\u00edci\u00f3j\u00e1ba! Ez\u00e9rt k\u00edn\u00e1lunk sz\u00e1mos INGYENES tanul\u00e1si \u00e9s vezet\u0151i fejleszt\u00e9si programot, amelyek c\u00e9lja, hogy elind\u00edtsanak az \u00e1ltalad mindig is elk\u00e9pzelt karrier fel\u00e9 vezet\u0151 \u00faton.<\/p><p><\/p><p><b>Feladatod ebben a poz\u00edci\u00f3ban<\/b><\/p><p>Tartalom-moder\u00e1tork\u00e9nt az al\u00e1bbi feladatokat fogja ell\u00e1tni:<\/p><ul><li>A tartalmak \u00e1ttekint\u00e9se a meg\u00e1llapodott k\u00e9sleltet\u00e9si szolg\u00e1ltat\u00e1si szintek \u00e9s min\u0151s\u00e9gi szabv\u00e1nyok szerint.<\/li><li>A bejelentett probl\u00e9m\u00e1k \u00e1ttekint\u00e9se a meg\u00e1llapodott \u00e1tfut\u00e1si id\u0151k \u00e9s min\u0151s\u00e9gi szabv\u00e1nyok szerint.<\/li><li>A probl\u00e9m\u00e1k tov\u00e1bb\u00edt\u00e1sa \u00fcgyfel\u00fcnknek az MSA \u00e9s a tud\u00e1sb\u00e1zisra vonatkoz\u00f3 SOW szerint.<\/li><li>A felhaszn\u00e1l\u00f3i viselked\u00e9s figyelemmel k\u00eds\u00e9r\u00e9se \u00e9s a szab\u00e1lyok hat\u00e9kony \u00e9rv\u00e9nyes\u00edt\u00e9se.<\/li><li>Az ir\u00e1nyelvek k\u00f6vetkezetes alkalmaz\u00e1sa k\u00fcl\u00f6nb\u00f6z\u0151 tartalmi helyzetekben.<\/li><li>Az \u00e9rz\u00e9keny k\u00e9rd\u00e9sek \u00f6n\u00e1ll\u00f3 kezel\u00e9se a platform szabv\u00e1nyainak betart\u00e1sa mellett.<\/li><li>A titoktart\u00e1s \u00e9s a professzionalizmus fenntart\u00e1sa minden interakci\u00f3 sor\u00e1n.<\/li><li>A k\u00f6vetelm\u00e9nyek<\/li><\/ul><p><\/p><p><b>A Concentrix kiv\u00e1l\u00f3 v\u00e1laszt\u00e1s, ha:<\/b><\/p><ul><li>Foly\u00e9konyan besz\u00e9l \u00e9s \u00edr magyarul (C1)<\/li><li>Foly\u00e9konyan besz\u00e9l \u00e9s \u00edr angolul (B2)<\/li><li>Legal\u00e1bb f\u0151iskolai diplom\u00e1val vagy azzal egyen\u00e9rt\u00e9k\u0171 v\u00e9gzetts\u00e9ggel rendelkezik<\/li><li>J\u00f3l ismeri az e-kereskedelmet<\/li><li>Van tapasztalata a moder\u00e1ci\u00f3s szolg\u00e1ltat\u00f3iparban<\/li><li>24\/7 rot\u00e1ci\u00f3s m\u0171szakban tud dolgozni<\/li><li>Er\u0151s moder\u00e1ci\u00f3s k\u00e9szs\u00e9gekkel \u00e9s racion\u00e1lis d\u00f6nt\u00e9shozatali k\u00e9pess\u00e9ggel rendelkezik, valamint ismeri a helyi piacot<\/li><li>Foly\u00e9konyan haszn\u00e1lja a k\u00f6z\u00f6ss\u00e9gi m\u00e9dia term\u00e9keit, \u00e9s alapvet\u0151 ismeretekkel rendelkezik a digit\u00e1lis rekl\u00e1moz\u00e1s ter\u00e9n<\/li><\/ul><p>Ha \u00fagy \u00e9rzi, hogy nem felel meg minden k\u00f6vetelm\u00e9nynek, akkor is b\u00e1tran jelentkezzen. Mindent megtesz\u00fcnk, hogy megtal\u00e1ljuk az \u00d6nnek legink\u00e1bb megfelel\u0151 \u00e1ll\u00e1st, legyen az ez vagy egy m\u00e1sik poz\u00edci\u00f3.<\/p><p><\/p><p><b>Mit nyerhetsz ezzel?<\/b><\/p><p>Olyan juttat\u00e1si csomagot k\u00edn\u00e1lunk, amely marad\u00e9ktalan\u00fal illeszkedik az \u00d6n egyedi \u00e9letst\u00edlus\u00e1hoz:<\/p><ul><li>Versenyk\u00e9pes fizet\u00e9s (alapfizet\u00e9s \u00e9s tov\u00e1bbi b\u00f3nuszok)<\/li><li>1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz<\/li><li>K\u00f6zponti elhelyezked\u00e9s Lisszabonban, Portug\u00e1li\u00e1ban<\/li><li>Kiemelt b\u00f3nuszlehet\u0151s\u00e9gek \u00faj koll\u00e9g\u00e1k aj\u00e1nl\u00e1sa eset\u00e9n.<\/li><li>Teljes k\u00f6r\u0171en fizetett k\u00e9pz\u00e9s, amely sor\u00e1n r\u00e9szletesen bemutatjuk v\u00e1llalatunkat \u00e9s a leend\u0151 projektet.<\/li><li>Karrierfejleszt\u00e9si programok<\/li><li>L\u00e9pjen szintet a karrierj\u00e9ben: legyen a tartalom \u00e9s a biztons\u00e1g szak\u00e9rt\u0151je!<\/li><\/ul><p><\/p><p>Ha mindez a karriered k\u00f6vetkez\u0151 t\u00f6k\u00e9letes l\u00e9p\u00e9s\u00e9nek t\u0171nik, akkor szeretn\u00e9nk hallani r\u00f3lad. Jelentkezz m\u00e9g ma, \u00e9s fedezd fel, mi\u00e9rt nevezi t\u00f6bb mint 440 000 j\u00e1t\u00e9kos vil\u00e1gszerte a Concentrixet \u201ekedvenc munkaad\u00f3j\u00e1nak\u201d.<\/p><p><\/p><p><b>A Concentrix egyenl\u0151 es\u00e9lyeket biztos\u00edt\u00f3 munkaad\u00f3<\/b><\/p><p>B\u00fcszk\u00e9n \u00e1llunk \u00f6ssze egy csapatk\u00e9nt, egy v\u00e1llalatk\u00e9nt, glob\u00e1lisan. Elk\u00f6telezettek vagyunk az egyenl\u0151 foglalkoztat\u00e1si lehet\u0151s\u00e9gek ir\u00e1nt minden jel\u00f6lt sz\u00e1m\u00e1ra, valamint a diszkrimin\u00e1ci\u00f3 \u00e9s zaklat\u00e1s mentes munkak\u00f6rnyezet ir\u00e1nt. Minden toborz\u00e1si gyakorlatunk az \u00fczleti ig\u00e9nyek, a munkak\u00f6vetelm\u00e9nyek \u00e9s a szakmai k\u00e9pes\u00edt\u00e9sek alapj\u00e1n t\u00f6rt\u00e9nik, tekintet n\u00e9lk\u00fcl a fajra, \u00e9letkorra, nemi identit\u00e1sra, szexu\u00e1lis ir\u00e1nyults\u00e1gra, vall\u00e1sra, etnikai hovatartoz\u00e1sra, csal\u00e1di vagy sz\u00fcl\u0151i \u00e1llapotra, nemzetis\u00e9gre, fogyat\u00e9koss\u00e1gra vagy b\u00e1rmely m\u00e1s, az alkalmazand\u00f3 nemzeti t\u00f6rv\u00e9nyek \u00e1ltal v\u00e9dett besorol\u00e1sra.<\/p><p><\/p><p><b>Munkav\u00e1llal\u00e1si jogosults\u00e1g<\/b><\/p><p>A portug\u00e1l t\u00f6rv\u00e9nyek szerint csak azok a jelentkez\u0151k ker\u00fclnek figyelembev\u00e9telre erre a poz\u00edci\u00f3ra, akik jogilag jogosultak Portug\u00e1li\u00e1ban dolgozni.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712111\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:39.694+08:00\",\"created_at\":\"2026-03-06T20:09:47.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\/apply\",\"job_requisition_id\":\"R1712111\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712111\",\"wid\":\"765f7d98c7d61019828af22b644f0000\",\"descriptor\":\"Tartalomszerkeszt\u0151 (anyanyelvi magyar) \u2013 Glob\u00e1lis e-kereskedelem \u2013 1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22487\",\"source\":\"Talkpush\",\"id\":576,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1712149\",\"campaign_type\":\"job_application\",\"job_title\":\"Szolg\u00e1ltat\u00e1si k\u00e9pvisel\u0151 (magyar anyanyelv\u0171) \u2013 Volkswagen \u2013 T\u00e1voli munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1b\u00f3l\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t!<\/b><\/p><p>A k\u00f6vetkez\u0151 l\u00e9p\u00e9sre k\u00e9sz\u00fcl? Mi egy glob\u00e1lis technol\u00f3giai \u00e9s szolg\u00e1ltat\u00e1si vezet\u0151 v\u00e1llalat vagyunk, amely a j\u00f6v\u0151 m\u00e1rk\u00e1it t\u00e1mogatja. Seg\u00edt\u00fcnk a j\u00f3l ismert m\u00e1rk\u00e1knak \u2013 azoknak, amelyeket \u00d6n is mindennap haszn\u00e1l \u2013 technol\u00f3giai \u00e9s integr\u00e1lt megold\u00e1sokkal fejleszteni \u00fczleti tev\u00e9kenys\u00e9g\u00fcket t\u00f6bb mint 70 orsz\u00e1gban. B\u00fcszk\u00e9k vagyunk arra, hogy olyan d\u00edjakkal t\u00fcntettek ki minket, mint a \u201eVil\u00e1g legjobb munkahelyei\u201d, \u201eA legjobb v\u00e1llalatok a karrier\u00e9p\u00edt\u00e9shez\u201d \u00e9s \u201eA legjobb v\u00e1llalati kult\u00fara\u201d d\u00edjakat.<\/p><p><\/p><p>Amennyiben fejl\u0151d\u00e9sre \u00e9s inspir\u00e1ci\u00f3ra v\u00e1gyik, <b>a Volkswagen portug\u00e1liai \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rsak\u00e9nt (t\u00e1vmunk\u00e1ban) <\/b>kulcsszerepe lesz abban, hogy minden folyamatunk megfeleljen a kit\u0171z\u00f6tt teljes\u00edtm\u00e9nymutat\u00f3knak. C\u00e9lunk a kiv\u00e1l\u00f3s\u00e1g: magas elv\u00e1r\u00e1sokat t\u00e1masztunk a min\u0151s\u00e9g, hat\u00e9konys\u00e1g \u00e9s az \u00fcgyf\u00e9l\u00e9lm\u00e9ny folyamatos fejleszt\u00e9se ter\u00e9n.<\/p><p><\/p><p><b>Karrierfejl\u0151d\u00e9s \u00e9s szem\u00e9lyes fejl\u0151d\u00e9s<\/b><\/p><p>Minden sz\u00fcks\u00e9ges k\u00e9pz\u00e9st, a legmodernebb technol\u00f3gi\u00e1kat \u00e9s folyamatos t\u00e1mogat\u00e1st megadunk \u00d6nnek a sikerhez. A Concentrixn\u00e9l val\u00f3di karrier \u00e9s szem\u00e9lyes fejl\u0151d\u00e9si lehet\u0151s\u00e9gek v\u00e1rnak \u00d6nre. Menedzsereink \u00e9s vezet\u0151ink k\u00f6r\u00fclbel\u00fcl 80%-a bels\u0151 el\u0151l\u00e9ptet\u00e9ssel ker\u00fclt poz\u00edci\u00f3j\u00e1ba! Ez\u00e9rt k\u00edn\u00e1lunk sz\u00e1mos INGYENES tanul\u00e1si \u00e9s vezet\u0151i fejleszt\u00e9si programot, amelyek c\u00e9lja, hogy elind\u00edts\u00e1k \u00d6nt az \u00e1ltala mindig is elk\u00e9pzelt karrier fel\u00e9.<\/p><p><\/p><p><b>A munkak\u00f6rben bet\u00f6lt\u00f6tt feladatok<\/b><\/p><p>\u00dcgyf\u00e9lszolg\u00e1lati k\u00e9pvisel\u0151k\u00e9nt az al\u00e1bbi feladatokat l\u00e1tja el:<\/p><ul><li>Telefonon, cseveg\u0151n (chat-en) \u00e9s e-mailben v\u00e1laszol az \u00fcgyfelek k\u00e9rd\u00e9seire, professzion\u00e1lis \u00e9s lelkes hozz\u00e1\u00e1ll\u00e1ssal k\u00e9pviselve a Volkswagen Csoportot. A CRM rendszerben vil\u00e1gos \u00e9s pontos dokument\u00e1ci\u00f3t vezet az \u00fcgyfelekkel val\u00f3 interakci\u00f3kr\u00f3l, a megold\u00e1sokr\u00f3l \u00e9s a nyomon k\u00f6vet\u00e9sekr\u0151l.<\/li><li>Egy\u00fcttm\u0171k\u00f6dik koll\u00e9g\u00e1ival az \u00e1ltal\u00e1nos \u00fcgyf\u00e9l\u00e9lm\u00e9ny jav\u00edt\u00e1sa \u00e9rdek\u00e9ben.<\/li><li>Naprak\u00e9sz inform\u00e1ci\u00f3kkal rendelkezik a Volkswagen Csoport leg\u00fajabb aj\u00e1nlatair\u00f3l, ir\u00e1nyelveir\u0151l \u00e9s szolg\u00e1ltat\u00e1sair\u00f3l, hogy pontos \u00e9s id\u0151szer\u0171 inform\u00e1ci\u00f3kat tudjon ny\u00fajtani az \u00fcgyfeleknek.<\/li><li>Munk\u00e1ja sor\u00e1n minden \u00fcgyf\u00e9llel szemben empatikus \u00e9s elk\u00f6telezett attit\u00e1d\u00f6t k\u00e9pvisel.<\/li><li>Aut\u00f3ipari \u00e9s digit\u00e1lis term\u00e9kekkel kapcsolatos ismereteit felhaszn\u00e1lva hat\u00e9konyan megoldja a probl\u00e9m\u00e1kat.<\/li><\/ul><p><\/p><p><b>A k\u00f6vetelm\u00e9nyek<\/b><\/p><p>A Concentrix kiv\u00e1l\u00f3 v\u00e1laszt\u00e1s, ha:<\/p><ul><li>Magas szint\u0171 magyar nyelvtud\u00e1ssal (C1 \u00edr\u00e1sban \u00e9s sz\u00f3ban) \u00e9s j\u00f3 szint\u0171 angol nyelvtud\u00e1ssal (B2) rendelkezik.<\/li><li>1 \u00e9v tapasztalattal rendelkezik call centerben vagy \u00fcgyf\u00e9lszolg\u00e1lati poz\u00edci\u00f3ban, lehet\u0151leg az aut\u00f3iparban.<\/li><li>Lelkesed\u00e9ssel viszonyul az aut\u00f3ipari t\u00e9m\u00e1khoz \u00e9s j\u00e1rtas a digit\u00e1lis technol\u00f3gi\u00e1kban.<\/li><li>Er\u0151s a figyelme a r\u00e9szletekre \u00e9s j\u00f3 a szervez\u0151k\u00e9szs\u00e9ge.<\/li><li>Kiv\u00e1l\u00f3 probl\u00e9mamegold\u00f3 k\u00e9pess\u00e9ggel \u00e9s kreat\u00edv, megold\u00e1sorient\u00e1lt gondolkod\u00e1sm\u00f3ddal rendelkezik.<\/li><li>Lelkesedsz a folyamatos tanul\u00e1s\u00e9rt \u00e9s a Volkswagen Csoport \u00faj technol\u00f3gi\u00e1ihoz \u00e9s folyamataikhoz val\u00f3 alkalmazkod\u00e1s\u00e9rt.<\/li><\/ul><p><\/p><p>Ha \u00fagy \u00e9rzed, hogy nem felelsz meg minden k\u00f6vetelm\u00e9nynek, akkor is b\u00e1tran jelentkezz. Mindent megtesz\u00fcnk, hogy megtal\u00e1ljuk a sz\u00e1modra megfelel\u0151 \u00e1ll\u00e1st, legyen az ez vagy egy m\u00e1sik poz\u00edci\u00f3.<\/p><p><\/p><p><b>Mit nyerhet ezzel?<\/b><\/p><p>Olyan juttat\u00e1si csomagot k\u00edn\u00e1lunk, amely marad\u00e9ktalan\u00fal illeszkedik az \u00d6n egyedi \u00e9letst\u00edlus\u00e1hoz:<\/p><ul><li>T\u00e1mogassa a Volkswagen Csoportot, az aut\u00f3iparban elismert nevet, amely a min\u0151s\u00e9g, az innov\u00e1ci\u00f3 \u00e9s a vev\u0151i el\u00e9gedetts\u00e9g ir\u00e1nti elk\u00f6telezetts\u00e9g\u00e9r\u0151l ismert.<\/li><li>Teljes munkaid\u0151, hat\u00e1rozatlan idej\u0171 szerz\u0151d\u00e9ssel (t\u00e1rgyalhat\u00f3, az \u00d6n tapasztalat\u00e1t\u00f3l \u00e9s \u00fcgyfel\u00fcnk ig\u00e9nyeit\u0151l f\u00fcgg\u0151en).<\/li><li>Versenyk\u00e9pes fizet\u00e9s \u00e9s teljes\u00edtm\u00e9nyb\u00f3nusz.<\/li><li>Teljes m\u00e9rt\u00e9kben otthoni munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1ban.<\/li><li>Kiemelt b\u00f3nuszlehet\u0151s\u00e9gek \u00faj koll\u00e9g\u00e1k aj\u00e1nl\u00e1sa eset\u00e9n.<\/li><li>Teljes k\u00f6r\u0171en fizetett k\u00e9pz\u00e9s, amely sor\u00e1n r\u00e9szletesen bemutatjuk v\u00e1llalatunkat \u00e9s a leend\u0151 projektet.<\/li><li>Karrierfejleszt\u00e9si programok<\/li><\/ul><p><\/p><p><b>V\u00e1ltson sebess\u00e9get \u00e9s hozza ki mag\u00e1b\u00f3l a maximumot n\u00e1lunk!<\/b><\/p><p>Ha mindez a karriered k\u00f6vetkez\u0151 t\u00f6k\u00e9letes l\u00e9p\u00e9s\u00e9nek t\u0171nik, akkor szeretn\u00e9nk hallani fel\u0151led.<b> <\/b>Jelentkezz m\u00e9g ma, \u00e9s fedezd fel, mi\u00e9rt nevezi t\u00f6bb mint 440 000 j\u00e1t\u00e9kos vil\u00e1gszerte a Concentrixet a \u201ekedvenc munkaad\u00f3j\u00e1nak\u201d.<\/p><p><\/p><p><b>A Concentrix egyenl\u0151 es\u00e9lyeket biztos\u00edt\u00f3 munk\u00e1ltat\u00f3.<\/b><\/p><p>B\u00fcszk\u00e9n \u00e1llunk \u00f6ssze egy csapatk\u00e9nt, egy v\u00e1llalatk\u00e9nt, glob\u00e1lisan. Elk\u00f6telezettek vagyunk az egyenl\u0151 foglalkoztat\u00e1si lehet\u0151s\u00e9gek biztos\u00edt\u00e1sa ir\u00e1nt minden jel\u00f6lt sz\u00e1m\u00e1ra, valamint a diszkrimin\u00e1ci\u00f3 \u00e9s zaklat\u00e1s mentes munkak\u00f6rnyezet ir\u00e1nt. Minden toborz\u00e1si gyakorlatunk \u00fczleti ig\u00e9nyeken, munkak\u00f6vetelm\u00e9nyeken \u00e9s szakmai k\u00e9pes\u00edt\u00e9seken alapul, tekintet n\u00e9lk\u00fcl fajra, \u00e9letkorra, nemi identit\u00e1sra, szexu\u00e1lis ir\u00e1nyults\u00e1gra, vall\u00e1sra, etnikai hovatartoz\u00e1sra, csal\u00e1di vagy sz\u00fcl\u0151i \u00e1llapotra, nemzetis\u00e9gre, fogyat\u00e9koss\u00e1gra vagy b\u00e1rmely m\u00e1s, az alkalmazand\u00f3 nemzeti t\u00f6rv\u00e9nyek \u00e1ltal v\u00e9dett besorol\u00e1sra.<\/p><p><\/p><p><b>Munkav\u00e1llal\u00e1si jogosults\u00e1g<\/b><\/p><p><\/p><p>A portug\u00e1l t\u00f6rv\u00e9nyek szerint csak azok a jelentkez\u0151k ker\u00fclnek figyelembev\u00e9telre erre a poz\u00edci\u00f3ra, akik jogilag jogosultak Portug\u00e1li\u00e1ban dolgozni.<\/p>\",\"ats_external_id\":\"R1712149\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.034+08:00\",\"created_at\":\"2026-03-06T20:09:47.368+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368077\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\/apply\",\"job_requisition_id\":\"R1712149\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712149\",\"wid\":\"6b8797fcc4271019877aee3103270000\",\"descriptor\":\"Szolg\u00e1ltat\u00e1si k\u00e9pvisel\u0151 (magyar anyanyelv\u0171) \u2013 Volkswagen \u2013 T\u00e1voli munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1b\u00f3l\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22485\",\"source\":\"Talkpush\",\"id\":577,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1712103\",\"campaign_type\":\"job_application\",\"job_title\":\"\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1<\/b><\/p><p>\u03a8\u03ac\u03c7\u03bd\u03b5\u03b9\u03c2 \u03c4\u03bf \u03b5\u03c0\u03cc\u03bc\u03b5\u03bd\u03bf \u03b2\u03ae\u03bc\u03b1 \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c3\u03bf\u03c5; \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ad\u03bd\u03b1\u03c2 \u03c0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf\u03c2 \u03b7\u03b3\u03ad\u03c4\u03b7\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03c0\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03b5\u03b9 \u03c4\u03b1 brands \u03c4\u03bf\u03c5 \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd\u03c4\u03bf\u03c2. \u0392\u03bf\u03b7\u03b8\u03ac\u03bc\u03b5 \u03b3\u03bd\u03c9\u03c3\u03c4\u03ad\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b5\u03c2 \u2014 \u03b1\u03c5\u03c4\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b5\u03af\u03c2 \u03ba\u03b1\u03b8\u03b7\u03bc\u03b5\u03c1\u03b9\u03bd\u03ac \u2014 \u03bd\u03b1 \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03b9\u03c2 \u03b4\u03c1\u03b1\u03c3\u03c4\u03b7\u03c1\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03bc\u03b5 \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b5\u03c2 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2 \u03c3\u03b5 \u03c0\u03b5\u03c1\u03b9\u03c3\u03c3\u03cc\u03c4\u03b5\u03c1\u03b5\u03c2 \u03b1\u03c0\u03cc 70 \u03c7\u03ce\u03c1\u03b5\u03c2. \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03b5\u03c0\u03af\u03c3\u03b7\u03c2 \u03c0\u03b5\u03c1\u03ae\u03c6\u03b1\u03bd\u03bf\u03b9 \u03c0\u03bf\u03c5 \u03b1\u03bd\u03b1\u03b3\u03bd\u03c9\u03c1\u03b9\u03b6\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03c7\u03c1\u03cc\u03bd\u03bf \u03bc\u03b5 \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03b1 \u03cc\u03c0\u03c9\u03c2 \u00abWorld&#39;s Best Workplaces\u00bb, \u00abBest Companies for Career Growth\u00bb \u03ba\u03b1\u03b9 \u00abBest Company Culture\u00bb.<\/p><p><\/p><p>\u0391\u03bd \u03b8\u03ad\u03bb\u03b5\u03b9\u03c2 \u03bd\u03b1 \u03b5\u03be\u03b5\u03bb\u03b9\u03c7\u03b8\u03b5\u03af\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03bc\u03c0\u03bd\u03b5\u03c5\u03c3\u03c4\u03b5\u03af\u03c2, \u03c9\u03c2 <b>\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 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<b>\u0391\u03b3\u03b3\u03bb\u03b9\u03ba\u03ce\u03bd (<\/b><b>B<\/b><b>2)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03c4\u03bf\u03c5\u03bb\u03ac\u03c7\u03b9\u03c3\u03c4\u03bf\u03bd <b>\u03c0\u03c4\u03c5\u03c7\u03af\u03bf \u03ba\u03bf\u03bb\u03b5\u03b3\u03af\u03bf\u03c5 \u03ae \u03b9\u03c3\u03bf\u03b4\u03cd\u03bd\u03b1\u03bc\u03bf \u03b4\u03af\u03c0\u03bb\u03c9\u03bc\u03b1<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03bf\u03c5 <b>\u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03b5\u03bc\u03c0\u03bf\u03c1\u03af\u03bf\u03c5 (<\/b><b>e<\/b><b>-commerce<\/b><b>)<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b5\u03bc\u03c0\u03b5\u03b9\u03c1\u03af\u03b1 \u03c3\u03b5 <b>call<\/b><b> center<\/b><b> (\u03c6\u03c9\u03bd\u03b7\u03c4\u03b9\u03ba\u03ae 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\u03b5\u03be\u03bf\u03b9\u03ba\u03b5\u03b9\u03c9\u03bc\u03ad\u03bd\u03bf\u03c2\/\u03b7 \u03bc\u03b5 \u03c4\u03b7 \u03c7\u03c1\u03ae\u03c3\u03b7 social media \u03ba\u03b1\u03b9 \u03ad\u03c7\u03b5\u03b9\u03c2 \u03b2\u03b1\u03c3\u03b9\u03ba\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 <b>\u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ae\u03c2 \u03b4\u03b9\u03b1\u03c6\u03ae\u03bc\u03b9\u03c3\u03b7\u03c2<\/b><\/li><\/ul><p>\u0391\u03bd \u03bd\u03b9\u03ce\u03b8\u03b5\u03b9\u03c2 \u03cc\u03c4\u03b9 \u03b4\u03b5\u03bd \u03ba\u03b1\u03bb\u03cd\u03c0\u03c4\u03b5\u03b9\u03c2 \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03ba\u03c1\u03b9\u03c4\u03ae\u03c1\u03b9\u03b1, \u03c3\u03b5 \u03b5\u03bd\u03b8\u03b1\u03c1\u03c1\u03cd\u03bd\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u2019 \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03b1\u03af\u03c4\u03b7\u03c3\u03b7. \u0398\u03b1 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\u03c3\u03bf\u03c5:<\/p><ul><li>\u0391\u03bd\u03c4\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03c4\u03b9\u03ba\u03cc \u03c0\u03b1\u03ba\u03ad\u03c4\u03bf \u03b1\u03c0\u03bf\u03b4\u03bf\u03c7\u03ce\u03bd (\u03bc\u03b9\u03c3\u03b8\u03cc \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd bonus)<\/li><li>\u039a\u03b5\u03bd\u03c4\u03c1\u03b9\u03ba\u03ae \u03c4\u03bf\u03c0\u03bf\u03b8\u03b5\u03c3\u03af\u03b1 \u03c4\u03bf\u03c5 \u03b3\u03c1\u03b1\u03c6\u03b5\u03af\u03bf\u03c5 \u03c3\u03c4\u03b7 \u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1 \u03c4\u03b7\u03c2 \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1\u03c2<\/li><li>Bonus \u03c3\u03cd\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03c6\u03af\u03bb\u03c9\u03bd (referral program)<\/li><li>\u03a0\u03bb\u03ae\u03c1\u03c9\u03c2 \u03c0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b7 \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03bf project \u03c0\u03bf\u03c5 \u03b8\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2<\/li><li>\u03a0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7\u03c2<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712103\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:33.910+08:00\",\"created_at\":\"2026-03-06T18:09:38.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\/apply\",\"job_requisition_id\":\"R1712103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712103\",\"wid\":\"597f6e148014101980db81a785bf0000\",\"descriptor\":\"\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22484\",\"source\":\"Talkpush\",\"id\":578,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1712101\",\"campaign_type\":\"job_application\",\"job_title\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1<\/b><\/p><p>\u03a8\u03ac\u03c7\u03bd\u03b5\u03b9\u03c2 \u03c4\u03bf \u03b5\u03c0\u03cc\u03bc\u03b5\u03bd\u03bf \u03b2\u03ae\u03bc\u03b1 \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c3\u03bf\u03c5; \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ad\u03bd\u03b1\u03c2 \u03c0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf\u03c2 \u03b7\u03b3\u03ad\u03c4\u03b7\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 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<b>\u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1, \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1 (<\/b><b>On<\/b><b>-Site<\/b><b>)<\/b> \u03b8\u03b1 \u03b1\u03be\u03b9\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b9\u03c2 \u03b4\u03b5\u03be\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c3\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03bd\u03c4\u03b1\u03c2 \u03b4\u03b9\u03ac\u03c6\u03bf\u03c1\u03bf\u03c5\u03c2 \u03c4\u03bf\u03bc\u03b5\u03af\u03c2 \u03c4\u03c9\u03bd social media \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03bc\u03b1\u03c2. \u0398\u03b1 \u03c3\u03c5\u03bc\u03b2\u03ac\u03bb\u03b5\u03b9\u03c2 \u03b5\u03bd\u03b5\u03c1\u03b3\u03ac \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b1\u03c3\u03c6\u03ac\u03bb\u03b9\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c4\u03ae\u03c1\u03b7\u03c3\u03b7\u03c2 \u03c4\u03c9\u03bd \u03bf\u03b4\u03b7\u03b3\u03b9\u03ce\u03bd \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7, 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\u03b1\u03bd\u03b5\u03be\u03ac\u03c1\u03c4\u03b7\u03c4\u03b1, \u03c4\u03b7\u03c1\u03ce\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b1 \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03b1 \u03c4\u03b7\u03c2 \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1\u03c2<\/li><li>\u0394\u03b9\u03b1\u03c4\u03b7\u03c1\u03b5\u03af\u03c2 \u03b5\u03bc\u03c0\u03b9\u03c3\u03c4\u03b5\u03c5\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03c3\u03bc\u03cc \u03c3\u03b5 \u03cc\u03bb\u03b5\u03c2 \u03c4\u03b9\u03c2 \u03b1\u03bb\u03bb\u03b7\u03bb\u03b5\u03c0\u03b9\u03b4\u03c1\u03ac\u03c3\u03b5\u03b9\u03c2<\/li><\/ul><p><\/p><p><b>\u03a4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03cc\u03bd\u03c4\u03b1 \u03c3\u03bf\u03c5<\/b><\/p><p>\u0397 Concentrix \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03b7 \u03b5\u03c0\u03b9\u03bb\u03bf\u03b3\u03ae \u03b1\u03bd:<\/p><ul><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ce\u03bd (<\/b><b>C<\/b><b>1)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0391\u03b3\u03b3\u03bb\u03b9\u03ba\u03ce\u03bd (<\/b><b>B<\/b><b>2)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03c4\u03bf\u03c5\u03bb\u03ac\u03c7\u03b9\u03c3\u03c4\u03bf\u03bd <b>\u03c0\u03c4\u03c5\u03c7\u03af\u03bf \u03ba\u03bf\u03bb\u03b5\u03b3\u03af\u03bf\u03c5 \u03ae \u03b9\u03c3\u03bf\u03b4\u03cd\u03bd\u03b1\u03bc\u03bf \u03b4\u03af\u03c0\u03bb\u03c9\u03bc\u03b1<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03bf\u03c5 <b>\u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03b5\u03bc\u03c0\u03bf\u03c1\u03af\u03bf\u03c5 (<\/b><b>e<\/b><b>-commerce<\/b><b>)<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b5\u03bc\u03c0\u03b5\u03b9\u03c1\u03af\u03b1 \u03c3\u03c4\u03bf\u03bd \u03c4\u03bf\u03bc\u03ad\u03b1 <b>content<\/b><b> moderation<\/b><\/li><li>\u039c\u03c0\u03bf\u03c1\u03b5\u03af\u03c2 \u03bd\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2 \u03c3\u03b5 <b>24\/7 \u03ba\u03c5\u03bb\u03b9\u03cc\u03bc\u03b5\u03bd\u03b5\u03c2 \u03b2\u03ac\u03c1\u03b4\u03b9\u03b5\u03c2<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b9\u03c3\u03c7\u03c5\u03c1\u03ad\u03c2 \u03b4\u03b5\u03be\u03b9\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 moderation \u03ba\u03b1\u03b9 \u03bb\u03ae\u03c8\u03b7\u03c2 \u03bf\u03c1\u03b8\u03bf\u03bb\u03bf\u03b3\u03b9\u03ba\u03ce\u03bd \u03b1\u03c0\u03bf\u03c6\u03ac\u03c3\u03b5\u03c9\u03bd \u03bc\u03b5 \u03b3\u03bd\u03ce\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c4\u03bf\u03c0\u03b9\u03ba\u03ae\u03c2 \u03b1\u03b3\u03bf\u03c1\u03ac\u03c2<\/li><li>\u0395\u03af\u03c3\u03b1\u03b9 \u03b5\u03be\u03bf\u03b9\u03ba\u03b5\u03b9\u03c9\u03bc\u03ad\u03bd\u03bf\u03c2\/\u03b7 \u03bc\u03b5 \u03c4\u03b7 \u03c7\u03c1\u03ae\u03c3\u03b7 social media \u03ba\u03b1\u03b9 \u03ad\u03c7\u03b5\u03b9\u03c2 \u03b2\u03b1\u03c3\u03b9\u03ba\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 <b>\u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ae\u03c2 \u03b4\u03b9\u03b1\u03c6\u03ae\u03bc\u03b9\u03c3\u03b7\u03c2<\/b><\/li><\/ul><p>\u0391\u03bd \u03bd\u03b9\u03ce\u03b8\u03b5\u03b9\u03c2 \u03cc\u03c4\u03b9 \u03b4\u03b5\u03bd \u03ba\u03b1\u03bb\u03cd\u03c0\u03c4\u03b5\u03b9\u03c2 \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03ba\u03c1\u03b9\u03c4\u03ae\u03c1\u03b9\u03b1, \u03c3\u03b5 \u03b5\u03bd\u03b8\u03b1\u03c1\u03c1\u03cd\u03bd\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u2019 \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03b1\u03af\u03c4\u03b7\u03c3\u03b7. \u0398\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c0\u03b1\u03b8\u03ae\u03c3\u03bf\u03c5\u03bc\u03b5 \u03bd\u03b1 \u03c3\u03b5 \u03c4\u03b1\u03b9\u03c1\u03b9\u03ac\u03be\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b5 \u03c4\u03bf\u03bd \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03bf \u03c1\u03cc\u03bb\u03bf, \u03b5\u03af\u03c4\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03b5\u03af\u03c4\u03b5 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf\u03bd \u03ac\u03bb\u03bb\u03bf.<\/p><p><\/p><p><b>\u03a4\u03b9 \u03c3\u03bf\u03c5 \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5<\/b><\/p><p>\u03a3\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03c4\u03bf\u03bd \u03c1\u03cc\u03bb\u03bf \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u03bf\u03c7\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03c5\u03bd \u03c4\u03bf\u03bd \u03c4\u03c1\u03cc\u03c0\u03bf \u03b6\u03c9\u03ae\u03c2 \u03c3\u03bf\u03c5:<\/p><ul><li>\u0391\u03bd\u03c4\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03c4\u03b9\u03ba\u03cc \u03c0\u03b1\u03ba\u03ad\u03c4\u03bf \u03b1\u03c0\u03bf\u03b4\u03bf\u03c7\u03ce\u03bd (\u03bc\u03b9\u03c3\u03b8\u03cc \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd bonus)<\/li><li>\u039a\u03b5\u03bd\u03c4\u03c1\u03b9\u03ba\u03ae \u03c4\u03bf\u03c0\u03bf\u03b8\u03b5\u03c3\u03af\u03b1 \u03c4\u03bf\u03c5 \u03b3\u03c1\u03b1\u03c6\u03b5\u03af\u03bf\u03c5 \u03c3\u03c4\u03b7 \u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1 \u03c4\u03b7\u03c2 \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1\u03c2<\/li><li>Bonus \u03c3\u03cd\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03c6\u03af\u03bb\u03c9\u03bd (referral program)<\/li><li>\u03a0\u03bb\u03ae\u03c1\u03c9\u03c2 \u03c0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b7 \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03bf project \u03c0\u03bf\u03c5 \u03b8\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2<\/li><li>\u03a0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7\u03c2<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712101\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:31.243+08:00\",\"created_at\":\"2026-03-06T18:09:37.986+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363229\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\/apply\",\"job_requisition_id\":\"R1712101\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712101\",\"wid\":\"40410a4cce361019809f6155be640000\",\"descriptor\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22483\",\"source\":\"Talkpush\",\"id\":579,\"_score\":1},{\"campaign_title\":\"Maltese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Maltese Speaking Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Sales Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in <strong>Maltese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Promotion of commercial programs and services and sell products through outbound and inbound telephone communication.<\/li>\\n<li>Handle customer leads and recommendations coming from retail points.<\/li>\\n<li>Identify customer needs and provide personalized solutions and product recommendations.<\/li>\\n<li>Accurately record customer interactions and follow required procedures using internal systems.<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven sales experience&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Maltese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Excellent communication skills and understanding of customers&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Ability to collaborate effectively in a team environment<\/div>\\n<\/li>\\n<li>Absolute willingness to compete and win<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Integrity, responsibility and effective time management.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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muntlig og skriftlig.<\/li>\\n<\/ul>\\n<p>Hvordan vi jobber:&nbsp;Vi er et outsourcingselskap for forretningsprosesser, noe som i dette tilfellet betyr at vi driver kundeservicen for andre selskaper. Vi har over 440 000 kolleger i over 70 land, noe som gj&oslash;r oss til et multinasjonalt fellesskap som snakker &gt;95 % av alle spr&aring;k. Det betyr at det alltid er muligheter for selvutvikling og vekstmuligheter!<\/p>\\n<p><span data-teams=\\\"true\\\">Som kundebehandler p&aring; v&aring;rt kontor i Fredrikstad hos Concentrix vil du gi f&oslash;rsteklasses kundeservice og hjelpe kundene med alt fra tekniske utfordringer, leveringer, fakturasp&oslash;rsm&aring;l til reklamsjoner. Du vil ogs&aring; jobbe med &aring; oppn&aring; m&aring;l som inkluderer behandlingstid, kundetilfredshet og kvalitet.<\/span><\/p>\\n<p><strong>Ikke la oss vente p&aring; s&oslash;knaden din - s&oslash;k n&aring;!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START<\/strong>: 20.04.2026<\/p>\\n<p><strong>STED<\/strong>:&nbsp;Fredrikstad<\/p>\\n<p><strong>ANSETTELSESFORM<\/strong>: Sommervikariat (til 30.09.2026)<\/p>\\n<p><strong>ARBEIDSTIDER<\/strong>: Skift innenfor &aring;pningstider: 08-20 mandag-fredag (09-17 l&oslash;rdag)<\/p>\\n<p><strong>FRIST<\/strong>: Vi rekrutterer l&oslash;pende, men siste s&oslash;knadsfrist er 16.04.2026.&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2102097137\",\"location\":\"Fredrikstad, Norway\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:37.979+02:00\",\"created_at\":\"2026-03-05T14:46:12.811+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"209\",\"source\":\"Talkpush\",\"id\":302,\"_score\":1},{\"campaign_title\":\"R999999999999 TESTING REQ  (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Central Java\",\"state\":\"Surakarta City\",\"postal_code\":null,\"region\":\"Central Java\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan<\/li>\\n<li>Mendengarkan kebutuhan dan kekhawatiran pelanggan dengan saksama; Tunjukkan empati sambil memaksimalkan kesempatan untuk membangun hubungan baik dengan pelanggan.<\/li>\\n<li>Sambut pelanggan dengan sopan, ramah, dan profesional sesuai prosedur yang telah disepakati.<\/li>\\n<li>Pertahankan pengetahuan dasar tentang produk dan\/atau layanan klien.<\/li>\\n<li>Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika diperlukan.<\/li>\\n<li>Berpartisipasi dalam kegiatan yang dirancang untuk meningkatkan kepuasan pelanggan dan kinerja bisnis.<\/li>\\n<li>Menawarkan produk dan\/atau layanan tambahan.<\/li>\\n<li>Lacak, dokumentasikan, dan ambil informasi dalam basis data pelacakan panggilan.<\/li>\\n<li>Tanggapi pertanyaan pelanggan dengan merujuk mereka ke materi yang dipublikasikan, sumber sekunder, atau staf yang lebih senior.<\/li>\\n<\/ul>\\n<p><strong>Profil Kandidat.<\/strong><\/p>\\n<ul>\\n<li>Ijazah SMA dengan pengalaman relevan tiga hingga enam bulan lebih disukai.<\/li>\\n<li>Sopan dan memiliki orientasi layanan pelanggan yang kuat.<\/li>\\n<li>Keterampilan navigasi komputer yang kuat dan Pengetahuan PC.<\/li>\\n<li>Kemampuan berkomunikasi secara efektif, baik tertulis maupun lisan.<\/li>\\n<li>Dapat diandalkan dengan perhatian yang tinggi terhadap detail.<\/li>\\n<li>Terampil dalam multitasking. termasuk kemampuan untuk fleksibel dan beradaptasi dengan perubahan dengan cepat<\/li>\\n<li>Toleransi terhadap pekerjaan berulang dalam lingkungan kerja yang serba cepat dan berproduksi tinggi<\/li>\\n<li>Mampu bekerja sebagai anggota tim, maupun secara mandiri<\/li>\\n<li>Menunjukkan kesabaran dalam semua situasi kontak dengan pelanggan; termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. Concentrix mengevaluasi pelamar yang memenuhi syarat tanpa memandang ras, warna kulit, agama, jenis kelamin, asal kebangsaan, usia, orientasi seksual, identitas atau ekspresi gender, status veteran yang dilindungi, status disabilitas, atau karakteristik lain yang dilindungi secara hukum.<\/p>\",\"ats_external_id\":\"R9999999999999\",\"location\":\"Central Java, Central Java\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T06:59:03.739+07:00\",\"created_at\":\"2026-03-05T17:12:02.803+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Surakarta\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"primary_location\":{\"id\":\"ID-SUR-SOLOC-01\",\"wid\":\"fe2e368a330f101a5d18a6b8cc730000\",\"descriptor\":\"IDN Surakarta - 1st Floor Solo Center Point Jl Slamet Riyadi No.373\"}},\"recruiter\":{\"email\":{\"wid\":\"a9ad9c68d58f10176a1ccce3eebe0002\",\"address\":\"megatmuhammad.nazrin@concentrix.com\"},\"last_name\":\"Nazrin\",\"first_name\":\"Megat Muhammad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-296729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\/apply\",\"job_requisition_id\":\"R1573174\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1573174\",\"wid\":\"6d8e107ee0211016c756df95bf310001\",\"descriptor\":\"R1573174 Advisor I, Content Moderation \u2013 Indonesia Surakarta (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-indonesia\",\"campaign_id\":\"108\",\"source\":\"Talkpush\",\"id\":71,\"_score\":1},{\"campaign_title\":\"Signify\/ French\/ Sofia\/ 0.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with French - part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where&nbsp;<strong>Your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? Not a problem!<br \/><strong>Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong> Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in French, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>Part-time role<\/strong> with working shifts between 10:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2448880846\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:45.880+03:00\",\"created_at\":\"2026-03-05T11:17:42.988+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"597\",\"source\":\"Talkpush\",\"id\":181,\"_score\":1},{\"campaign_title\":\"Sr. Software Engineer (TCF) R1711633\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Extensibility-(Bilingual English)\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li><p>Establish yourself as a trusted advisor with key stakeholders at assigned customers<\/p><\/li><li><p>Develop and execute on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success<\/p><\/li><li><p>Work collaboratively with team members to contribute to their success in supporting their customers and leverage their expertise in support of your customers<\/p><\/li><li><p>Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed<\/p><\/li><li><p>Engage in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers<\/p><\/li><\/ul><p><\/p><p><b>Qualifications General:<\/b><\/p><ul><li><p>\u00a0Fluency in English<\/p><\/li><li><p>Effective communication skills to identify, engage, and interact with key stakeholders<\/p><\/li><li><p>Proficiency in delivering technical training<\/p><\/li><li><p>Consulting and customer facing role experience<\/p><\/li><li><p>Excellent problem-solving and troubleshooting skills<\/p><\/li><li><p>Ability to work collaboratively in a team environment<\/p><\/li><li><p>Deep technical acumen combined with a curiosity to continue learning<\/p><\/li><li><p>Excitement for modern engineering tools and practices Dynamics CRM<\/p><\/li><li><p>Enterprise level support and administration focused specifically with:<\/p><\/li><li><p>CRM infrastructure installation and configuration<\/p><\/li><li><p>CRM deployment configuration<\/p><\/li><li><p>CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)<\/p><\/li><li><p>CRM integration o CRM performance and tuning optimization<\/p><\/li><li><p>Dynamics CRM Cloud Migration<\/p><\/li><li><p>Knowledge in CRM 2015&#43; build versions and upgrade experience<\/p><\/li><li><p>Architectural experience for Dynamics CRM on-premises<\/p><\/li><li><p>Need a strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.<\/p><\/li><li><p>Environment health assessment experience<\/p><\/li><li><p>Data recovery planning Dynamics 365 Customer Engagement Online and Power Platform<\/p><\/li><li><p>Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules<\/p><\/li><li><p>Dynamics 365 Customer Service<\/p><\/li><li><p>Dynamics 365 Field Service<\/p><\/li><li><p>Dynamics 365 Customer Insights - 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En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas de clientes por tel&eacute;fono.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soluciones efectivas y registrar la informaci&oacute;n con precisi&oacute;n.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos internos y mantener una actitud emp&aacute;tica y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Peru!<\/p>\",\"ats_external_id\":\"863880989\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:05.724-05:00\",\"created_at\":\"2026-03-04T15:39:37.729-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - 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You will also be in charge of supervising and managing privacy compliance of the Concentrix EMEA Geo. \\nYou will be a specialist in all matters relating to data protection for internal and external enquiries and requests (including data subjects requests and complaints), using your expertise for the further development of processes, guidelines or internal training and ensure compliance with legal requirements and specifications.\\n\\nYou will report directly to the Concentrix Global Privacy Officer and will manage and be supported by a dedicated team (about 4 people) to endorse your role.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>As our Director of Concentrix Global Privacy Operations you will: <\/b><\/p><p><b>Manage global privacy compliance of Concentrix operations strategy, and more especially:<\/b><\/p><ul><li>Define and review Concentrix global privacy operation framework, policies and processes (e.g., data subjects\u2019 request maintenance of transfer risk assessment and register of third countries authorities access to personal data, guidance and escalation matrix for negotiations of data processing agreements);<\/li><li>Support Concentrix Global Privacy Officer to define, review and deploy Concentrix Group privacy compliance roadmap and framework. \u00a0<\/li><li>Be the Senior privacy support for escalated privacy operations related issues (e.g., complex data processing agreement, transfer risk assessment, complaints and litigations of data protection authorities, etc.);<\/li><\/ul><p><\/p><p><b>Be responsible for the EMEA Privacy Operations:<\/b><\/p><ul><li>Ensure compliance of EMEA privacy operations activities with the data protection laws, guidelines and processes;<\/li><li>Supervise and coordinate Privacy Operations in the EMEA, in particular:<ul><li>Review and negotiate Data Processing Agreement, together with our legal procurement team and legal commercial team.<\/li><li>Manage and coordinate data subjects\u2019 requests<\/li><li>Manage and coordinate litigations and complaints (from individuals and authorities)<\/li><li>Support for RFI\/RFP<\/li><li>Manage transfer implementation<\/li><li>Manage Personal Data Breaches<\/li><li>Prepare, monitor and follow-up regular external and internal audits as well as preparation of plans for the elimination of findings from the audits and their implementation are also part of your responsibilities<\/li><li>Provide privacy support for internal and external day-to-day queries (e.g., audits, data retention, product implementation, transfer impact assessments, etc.)<\/li><\/ul><\/li><\/ul><p><\/p><p>For these responsibilities, you will need to work in close coordination with the legal and compliance team, as well as with the business functions. You will be supported and will handle a dedicated team of privacy officers<\/p><p><\/p><p>This role will suit a data protection professional with relevant experience in privacy\/data protection gained in the EU\/UK, used to dealing with multiple stakeholders, and having excellent communication skills in English.<\/p><p><br \/>You will either have solid\u00a0<b>certification\u00a0<\/b>in privacy\/data protection and\/or a successfully completed\u00a0<b>business law studies<\/b>\u00a0<b>and experience<\/b>\u00a0or comparable qualification.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Proven experience (at least 6 years) in privacy\/data protection gained in the EU\/UK<\/li><li>Very good knowledge of the relevant data protection laws (GDPR, e-privacy Directive, one EU Member State privacy legislation, etc.)<\/li><li>You love to bring your excellent communication and presentation skills into national and international project groups<\/li><li>You have a confident appearance and enjoy the variety of divers professional challenges<\/li><li>Languages required (both are mandatory on the stated level): English B2 or above (very good)<\/li><li>Entrepreneurial thinking, decision-making strength and understanding of business processes<\/li><li>Great drive, composure, and focus in a fast-paced working environment with competing deadlines, strong autonomy and responsibility<\/li><li>Confident to work on your own initiative whilst demonstrating your analytical strengths<\/li><li>Occasional travel may be involved (e.g. 2 days every 2-3 months)<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1710285\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:52.930+08:00\",\"created_at\":\"2026-03-05T02:04:00.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Legal Counsel\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Legal Counsel\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0360\",\"descriptor\":\"Director, Legal Counsel\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"job_requisition_id\":\"R1710285\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801f557ef58113c0684b9\",\"descriptor\":\"(CORP) LEGAL COMPLIANCE\",\"reference_id\":\"CORPCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Cotonou - Fran\u00e7ais\/Anglais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><\/p><p><\/p><ul><li><b>Qui sommes-nous ?<\/b><\/li><\/ul><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><ul><li><b>Votre mission en tant que Charg\u00e9 de recrutement bilingue <\/b><\/li><\/ul><p><\/p><p>Votre mission principale consistera \u00e0 piloter l\u2019ensemble du processus de recrutement : identifier, s\u00e9lectionner et \u00e9valuer les talents pour l\u2019entreprise, tout en veillant \u00e0 maintenir une communication fluide afin d\u2019assurer une exp\u00e9rience candidat optimale et un processus de recrutement efficace. Vous aurez pour mission de\u00a0:<\/p><p><\/p><p><b>Marque employeur &amp; strat\u00e9gie RH<\/b><\/p><p><\/p><ul><li><b>R\u00e9diger et diffuser les offres d\u2019emploi<\/b>, tout en participant \u00e0 la conception, au d\u00e9veloppement et \u00e0 la promotion de la marque employeur afin d\u2019attirer des profils qualifi\u00e9s.<\/li><li><b>D\u00e9finir, piloter et optimiser les strat\u00e9gies d\u2019acquisition de talents<\/b> pour garantir un recrutement efficace et align\u00e9 avec les besoins de l\u2019entreprise.<\/li><li><b>Mettre en \u0153uvre une strat\u00e9gie d\u2019Impact Hiring<\/b>, int\u00e9grant les dimensions RSE, l\u2019inclusion et la diversit\u00e9.<\/li><li><b>D\u00e9velopper des partenariats avec les \u00e9tablissements scolaires<\/b> et participer \u00e0 divers \u00e9v\u00e9nements pour renforcer la visibilit\u00e9 et l\u2019attractivit\u00e9 de la marque employeur.<\/li><\/ul><p><\/p><p><b>Recrutement &amp; Talent Acquisition<\/b><\/p><p><\/p><ul><li>Rechercher, identifier et attirer les talents en ad\u00e9quation avec les besoins de l\u2019entreprise.<\/li><li>Assurer une gestion compl\u00e8te du processus de recrutement, en coh\u00e9rence avec la roadmap annuelle.<\/li><li>Mettre en place des strat\u00e9gies de sourcing adapt\u00e9es (jobboards, r\u00e9seaux sociaux, viviers internes, etc.).<\/li><li>R\u00e9diger et diffuser les offres d\u2019emploi sur les canaux les plus pertinents.<\/li><li>G\u00e9rer le tri des CV et r\u00e9aliser les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique.<\/li><li>Planifier et mener les entretiens individuels ou collectifs, ainsi que les tests de recrutement.<\/li><li>S\u00e9lectionner les candidats sur la base des r\u00e9sultats d\u2019entretiens et tests.<\/li><li>Constituer, organiser et entretenir un vivier de talents pour anticiper les besoins futurs.<\/li><\/ul><p><\/p><p><\/p><p><b>Mobilit\u00e9 interne &amp; gestion des talents<\/b><\/p><p><\/p><ul><li>Piloter les recrutements internes afin d\u2019assurer une vision crois\u00e9e des comp\u00e9tences disponibles.<\/li><li>G\u00e9rer les mobilit\u00e9s internes et interr\u00e9gionales.<\/li><\/ul><p><\/p><p><b>Int\u00e9gration &amp; suivi RH<\/b><\/p><p><\/p><ul><li>Assurer le suivi des int\u00e9grations et proposer les actions de remplacement si n\u00e9cessaire.<\/li><li>Enregistrer les embauches et mettre \u00e0 jour les informations dans le SIRH.<\/li><li>Suivre les mouvements du personnel et produire les tableaux de bord de recrutement.<\/li><\/ul><p><\/p><p><b>Reporting &amp; optimisation<\/b><\/p><p><\/p><ul><li>Suivre les indicateurs de performance du sourcing (taux de pr\u00e9s\u00e9lection, transformation par canal, efficacit\u00e9 des jobboards\u2026).<\/li><li>Identifier et recommander des m\u00e9thodes innovantes pour optimiser les recrutements en fonction des profils recherch\u00e9s et des moyens disponibles.<\/li><\/ul><p><\/p><p><\/p><ul><li><b>Le profil recherch\u00e9 <\/b><\/li><\/ul><p><\/p><ul><li>Vous avez un niveau Bac &#43; 3 minimum avec une sp\u00e9cialisation en gestion des Ressources Humaines.<\/li><li>Vous \u00eates parfaitement bilingue fran\u00e7ais\/anglais, avec un niveau C1 requis<\/li><li>Vous poss\u00e9dez au moins cinq (05) ann\u00e9es d&#39;exp\u00e9rience dans le recrutement.<\/li><li>Vous aimez le sourcing et la r\u00e9alisation d\u2019entretien en physique.<\/li><li>Vous avez le sens de l&#39;urgence et la capacit\u00e9 de travailler sous pression.<\/li><li>Vous \u00eates force de proposition, multit\u00e2che, rigoureux et aimez le challenge.<\/li><li>Vous ma\u00eetrisez les outils ATS et les syst\u00e8mes SIRH avec aisance<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution.<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Avantages<\/li><li>Un package attractif<\/li><li>Des conditions de travail optimales<\/li><li>Avantage : assurance sant\u00e9<\/li><li>Un environnement de travail agr\u00e9able et des perspectives d&#39;\u00e9volution facilit\u00e9es par l&#39;investissement de Concentrix dans la formation continue<\/li><\/ul><p><\/p><ul><li><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/li><\/ul>\",\"ats_external_id\":\"R1711569\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:43.931+08:00\",\"created_at\":\"2026-03-05T02:03:52.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"aicha.garba@concentrix.com\"},\"first_name\":\"Garba, Aicha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\/apply\",\"job_requisition_id\":\"R1711569\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1711569\",\"wid\":\"d77a2d3f28e41018fbe12ac7e4970000\",\"descriptor\":\"Charg\u00e9(e) de Recrutement Bilingue (F\/M) - Cotonou - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14294\",\"source\":\"Talkpush\",\"id\":1344,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1711566\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent  (Italian-speaking) - POS System Solutions\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support Agent in Porto, Portugal <\/span><\/b>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support Agent, you will:<\/p><ul><li>You are the voice of our company \u2013 the direct link to our customers<\/li><li>Take care of our Italian-speaking customers by phone, email, chat and social media\u00a0channels<\/li><li>Support competently our merchants for all questions and inquiries about our product\u00a0and service<\/li><li>Work on the optimisation of all processes related to our customers, to\u00a0<br \/>constantly increase the happiness of our merchants<\/li><li>Work with other departments together, for example, Sales and Marketing<\/li><li>You will be part of an international and multilingual team<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in<b> Italian<\/b><b> (C1) <\/b><\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Strong communication skills: approachable, patient and customer-oriented<\/li><li>High level of empathy: providing excellent, customer-friendly service is your top priority<\/li><li>Capable of managing escalation processes and resolving complex issues<\/li><li>Prior experience as customer support<\/li><li>Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once<\/li><li>Problem-solving mindset, curious and persistent in resolving issues<\/li><li>Well-organized and able to stay calm under pressure<\/li><li>Proficient in using a smartphone, tablet and computers<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support Agent in Portugal (Remote) <\/span><\/b>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support Agent, you will:<\/p><ul><li>You are the voice of our company \u2013 the direct link to our customers<\/li><li>Take care of our German-speaking customers by phone, email, chat and social media\u00a0channels<\/li><li>Support competently our merchants for all questions and inquiries about our product\u00a0and service<\/li><li>Work on the optimisation of all processes related to our customers, to\u00a0<br \/>constantly increase the happiness of our merchants<\/li><li>Work with other departments together, for example, Sales and Marketing<\/li><li>You will be part of an international and multilingual team<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>German (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Strong communication skills: approachable, patient and customer-oriented<\/li><li>High level of empathy: providing excellent, customer-friendly service is your top priority<\/li><li>Capable of managing escalation processes and resolving complex issues<\/li><li>Prior experience as customer support<\/li><li>Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once<\/li><li>Problem-solving mindset, curious and persistent in resolving issues<\/li><li>Well-organized and able to stay calm under pressure<\/li><li>Proficient in using a smartphone, tablet and computers<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Manage incoming phone calls<\/span><\/li><li><span>Identify and assess customers\u2019 needs to achieve satisfaction<\/span><\/li><li><span>Build sustainable relationships and trust with customer through open and interactive communication<\/span><\/li><li><span>Provide accurate, valid and complete information by using the right tools<\/span><\/li><li><span>Follow clients\u2019 communication procedures and guidelines<\/span><\/li><li><span>Take the extra mile to engage customers<\/span><\/li><li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li><li>Problem-solving<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in German (C1);\u00a0<\/span><\/li><li><span>Excellent communication skills;<\/span><span>\u00a0<\/span><\/li><li><span>Strong phone contact handling skills and active listening;<\/span><span>\u00a0<\/span><\/li><li><span>Customer orientation and ability to adapt\/respond to different types of characters.<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Braga, Portugal (Sur site<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre rapidement et professionnellement aux demandes des clients.<\/li><li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult\u00e9s avec la plateforme de gestion financi\u00e8re.<\/li><li>Aider les utilisateurs \u00e0 naviguer sur la plateforme, expliquer les fonctionnalit\u00e9s et s&#39;assurer qu&#39;ils peuvent maximiser l&#39;utilisation des outils financiers et des ressources disponibles.<\/li><li>Offrir des conseils sur les principes financiers de base, la budg\u00e9tisation et la planification financi\u00e8re aux utilisateurs qui peuvent avoir besoin d&#39;aide pour comprendre des caract\u00e9ristiques ou des fonctionnalit\u00e9s sp\u00e9cifiqu<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es patient(e) et passionn\u00e9(e) par le contact humain<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale Braga, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. 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Chcesz pracowa\u0107 w dynamicznym \u015brodowisku i mie\u0107 realny wp\u0142yw na do\u015bwiadczenie klienta?<br \/>Do\u0142\u0105cz do naszego zespo\u0142u i rozwijaj swoje kompetencje w obszarze obs\u0142ugi klienta i sprzeda\u017cy.<br \/><br \/><strong>Tw&oacute;j przysz\u0142y zakres obowi\u0105zk&oacute;w:<\/strong><br \/>&bull; Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w od klient&oacute;w&nbsp;<br \/>&bull; Budowanie pozytywnych relacji z klientami poprzez profesjonaln\u0105 komunikacj\u0119&nbsp;<br \/>&bull; Przygotowywanie ofert dopasowanych do potrzeb klienta&nbsp;<br \/>&bull; Wprowadzanie danych do systemu i dbanie o ich poprawno\u015b\u0107&nbsp;<br \/>&bull; Wysoka jako\u015b\u0107 obs\u0142ugi klienta&nbsp;<br \/><br \/><strong>Do\u0142\u0105cz do nas je\u015bli:<\/strong><br \/>&bull; Polski jest Twoim j\u0119zykiem ojczystym<br \/>&bull; Znasz j\u0119zyk angielski (poziom B2)<br \/>&bull; Jeste\u015b nastawiony\/na na klienta i chcesz pomaga\u0107 innym<br \/>&bull; Posiadasz umiej\u0119tno\u015bci komunikacyjne oraz swobod\u0119 w prowadzenia rozm&oacute;w z klientami&nbsp;<br \/>&bull; Masz do\u015bwiadczenie w obs\u0142udze klienta i gotowo\u015b\u0107 do szybkiego zdobycia wiedzy&nbsp;<br \/>&bull; Umiesz aktywnie s\u0142ucha\u0107&nbsp;<br \/>&bull; Skrupulatnie wype\u0142niasz swoje zadania (wprowadzanie danych) oraz dobrze organizujesz swoj\u0105 prac\u0119&nbsp;<br \/><br \/><strong>To co chcemy Ci zaoferowa\u0107 to:<\/strong><br \/>&bull; Prac\u0119 przy projekcie globalnej marki &mdash; wsp&oacute;\u0142prac\u0119 z liderem bran\u017cy tytoniowej&nbsp;<br \/>&bull; Zatrudnienie w pe\u0142nym wymiarze czasu pracy od poniedzia\u0142ku do pi\u0105tku (8:00&ndash;21:00) oraz czasami w weekendy (9:00&ndash;18:00)&nbsp;<br \/>&bull; Mo\u017cliwo\u015b\u0107 dopasowania grafiku do Twoich potrzeb&nbsp;<br \/>&bull; Komfortowe i nowoczesne biuro w centrum Katowic&nbsp;<br \/>&bull; Kompleksowe szkolenie przygotowuj\u0105ce do pracy&nbsp;<br \/>&bull; Program Talent Development &mdash; realna mo\u017cliwo\u015b\u0107 rozwoju i awansu&nbsp;<br \/>&bull; Program polece\u0144 pracowniczych&nbsp;<br \/>&bull; Szkolenia j\u0119zykowe rozwijaj\u0105ce Twoje kompetencje<\/p>\",\"ats_external_id\":\"2354887607\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-09T14:02:07.465+02:00\",\"created_at\":\"2026-03-04T16:40:02.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"630\",\"source\":\"Talkpush\",\"id\":326,\"_score\":1},{\"campaign_title\":\"GTM - German - Cairo(Copy - 03\/04\/26  6:47:25)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"619633178\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T03:59:09.263+04:00\",\"created_at\":\"2026-03-04T18:47:25.375+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUy\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2952\",\"source\":\"Talkpush\",\"id\":410,\"_score\":1},{\"campaign_title\":\"SU - Ayvens - Highway\",\"campaign_type\":\"job_application\",\"job_title\":\"Auto lease Company\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 1 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Heb jij affiniteit met klantcontact en autoverhuur? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime klantenservicemedewerkers, voor AYVENS, een bekende autoleasebedrijf. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<br \/>&nbsp;<\/p>\\n<p>Ayvens is de wereldwijde speler in mobiliteit. Zij herdefini&euml;ren de mobiliteit van morgen met oplossingen waar vandaag om vraagt. Zij zijn er voor iedere leaser, zakelijk of priv&eacute;, met voertuigen die vari&euml;ren van (elektrische) auto tot e-bike. Zo maken ze mobiliteit duurzamer, makkelijker en beter met elke kilometer.<\/p>\\n<p>Bij Ayvens in Nederland werken ruim 1100 collega&rsquo;s met veel passie en plezier. Als klantenservicemedewerker van Concentrix, zul je ook deel uitmaken van het enthousiaste klantenserviceteam.<\/p>\\n<p>Als klantenservice medewerker voor Ayvens, zal jij het aanspreekpunt zijn voor private lease klanten van Ayvens Nederland. Dit houdt in dat klanten die priv&eacute; een auto gehuurd hebben of wensen te huren, zullen bellen omtrent diverse vragen.<br \/>De ene klant belt bijvoorbeeld om algemene vragen en inlichtingen over de verhuurvoorwaarden, de andere klant belt omtrent info betreft het servicen van de leaseauto.<\/p>\\n<p>Om goed te weten hoe je de klant van dienst kunt zijn, zal je eerst een training van drie weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Je luistert goed en dringt snel door tot de kern;<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 200APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig en een goede teamplayer;<\/p>\\n<\/li>\\n<li>\\n<p>Affiniteit met auto&rsquo;s is een pre;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <\/strong><em><strong>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/strong>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>&middot;Eerst drie weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Na de training kun je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 03:00 AM en 12:30 PM <em>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:00 tot 13:30PM).<\/em><\/p>\\n<\/li>\\n<li>\\n<p>&middot;Elke dag vanaf 03:00uur beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>&middot;Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Een full-time basistraining en fulltime producttraining (betaald training)<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Doorlopend coaching<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p>\\n<\/li>\\n<li>\\n<p>&middot;20% onbelaste toelage op jouw uurloon<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Heb je reeds minimaal 6 maanden aantoonbare contactcenter ervaring? Dan wordt dit beloond met een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Volledige betaling van de ziektekostenverzekering<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op de link <strong>\\\"apply now\\\"<\/strong>. <em>Let op dat je alle verplichte velden invult, anders zul je jouw sollicitatie niet kunnen indienen. <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wil je eerst een beeld hebben van de meest gestelde vragen? Bekijk dan onderstaande link:<\/strong><\/h1>\\n<p><a title=\\\"\\\" href=\\\"https:\/\/www.ayvens.com\/nl-nl\/service-en-contact\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">https:\/\/www.ayvens.com\/nl-nl\/service-en-contact\/<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1465667098\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-12T13:38:27.950+01:00\",\"created_at\":\"2026-03-04T15:24:55.310+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"97\",\"source\":\"Talkpush\",\"id\":494,\"_score\":1},{\"campaign_title\":\"Quality Evaluator R1711449\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for a rental car<\/b><b> in Braga, Portugal (On-Site)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. 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Autat asiakkaita heid\u00e4n kysymyksiss\u00e4\u00e4n liittyen tilauksiin ja tuotteisiin, samalla mahdollistaen asiakasyrityksemme laatimien tavoitteiden saavuttamisen.\u00a0<\/p><p><\/p><p>Isona osana ty\u00f6t\u00e4si on varmistaa, ett\u00e4 asiakas saa maailmanluokan palvelua, sek\u00e4 sitoa pitk\u00e4aikaisia asiakassuhteita.\u00a0<\/p><p><\/p><p>Ty\u00f6skentelet uusissa tilavissa tiloissamme Benalm\u00e1dena-M\u00e1lagassa, jossa sinusta tulee osa Webhelp-perhett\u00e4mme. Uutena kolleganamme saat kokea ammattitaitoisen ty\u00f6ymp\u00e4rist\u00f6n, jonka keski\u00f6ss\u00e4 on yhten\u00e4isyys, kehitys ja monimuotoisuus.\u00a0<\/p><p><\/p><p><b>Ty\u00f6teht\u00e4v\u00e4t:<\/b>\u00a0<\/p><p><\/p><p>-\u00a0 Saapuviin puheluihin vastaaminen ja chat-kanavan yhteydenottoihin vastaaminen\u00a0<\/p><p>-\u00a0 Ylivuotopuheluiden k\u00e4sittely myym\u00e4l\u00f6ist\u00e4 sek\u00e4 asiakaskyselyiden l\u00e4hett\u00e4minen CRM-j\u00e4rjestelm\u00e4n kautta.\u00a0<\/p><p>- Keskitymme tarjoamaan erinomaisia asiakaskokemuksia jokaisessa asiakaskontaktissa - mukaan lukien asiakastyytyv\u00e4isyyden jatkuva parantaminen\u00a0<\/p><p>- Noudattaa hanketta varten luotuja prosesseja ja menettelyj\u00e4\u00a0<\/p><p>- Kyky k\u00e4sitell\u00e4 tulevaisuudessa sosiaalisen median ja s\u00e4hk\u00f6postin v\u00e4lityksell\u00e4 tulevia yhteydenottopyynt\u00f6j\u00e4\u00a0<\/p><p>- T\u00f6ihin saapuminen ajoissa ja t\u00f6iden aloitus sovittuna ajankohtana.\u00a0<\/p><p>- Tiimity\u00f6skentely ja asetettujen tavoitteiden saavuttaminen\u00a0<\/p><p><\/p><p><b>Tietoa sinusta:<\/b>\u00a0<\/p><p><\/p><p>- Puhut ja kirjoitat sujuvasti suomea ja englantia, koulutus on englanninkielinen\u00a0\u00a0<\/p><p>- Hyv\u00e4 kokemus tietokone- ja CRM-j\u00e4rjestelmien kanssa ty\u00f6skentelyst\u00e4 ja kyky hallita useita j\u00e4rjestelmi\u00e4 samanaikaisesti.\u00a0<\/p><p>- Kehit\u00e4t jatkuvasti tiet\u00e4myst\u00e4si Specsaverin palveluista, prosesseista ja tuotetarjonnasta.\u00a0<\/p><p>- Sinulla on hyv\u00e4t palvelutaidot, k\u00e4rsiv\u00e4llisyytt\u00e4 ja osaat k\u00e4sitell\u00e4 tyytym\u00e4tt\u00f6mi\u00e4 asiakkaita ammattimaisesti ja my\u00f6nteisesti.\u00a0<\/p><p>- Olet avoin jatkuvasti muuttuvalle ty\u00f6ymp\u00e4rist\u00f6lle\u00a0<\/p><p><\/p><p><b>Tarjoamme:<\/b>\u00a0<\/p><p><\/p><p>-\u00a0 Espanjalaisen ty\u00f6sopimksen, johon sis\u00e4ltyv\u00e4t kaikki edut. Ty\u00f6sopimus kattaa Espanjan sairausvakuutusj\u00e4rjestelm\u00e4n heti ty\u00f6nteon alkamisp\u00e4iv\u00e4st\u00e4 alkaen.\u00a0<\/p><p>- Eritt\u00e4in hyv\u00e4t mahdollisuudet urakehitykseen\u00a0<\/p><p>- Houkuttelevan bonusj\u00e4rjestelm\u00e4n\u00a0<\/p><p>- Vakituinen ty\u00f6suhde\u00a0<\/p><p>- Palkallinen koulutus\u00a0<\/p><p>- Palkalliset vapaap\u00e4iv\u00e4t (4 viikkoa &#43; 4 p\u00e4iv\u00e4\u00e4 \/ kalenterivuosi)\u00a0<\/p><p>- Moderni toimisto, jossa on avoin ja miellytt\u00e4v\u00e4 ilmapiiri\u00a0<\/p><p>- Ty\u00f6ajat: vaihtelevat ty\u00f6ajat maanantaista perjantaihin klo 08:00-16:00 v\u00e4lill\u00e4,<\/p><p>Jos tunnistat itsesi yll\u00e4 olevassa kuvauksessa ja haluat liitty\u00e4 tiimiimme, l\u00e4het\u00e4 CV:si jo t\u00e4n\u00e4\u00e4n!\u00a0<\/p><p><\/p><p><b>ALKU<\/b>:\u00a0 v\u00e4litt\u00f6m\u00e4sti\u00a0\u00a0\u00a0<\/p><p><b>SIJAINTI:<\/b>\u00a0\u00a0\u00a0 Malaga, Benalm\u00e1dena\u00a0<\/p><p><b>TY\u00d6PAIKAN TYYPPI<\/b>:\u00a0 kokoaikainen\u00a0<\/p><p><span>R1556376<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1556376\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.952+02:00\",\"created_at\":\"2026-03-04T13:04:46.835+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Widows365\/EndPoint<\/b> is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM<\/p><p><\/p><p><b>Responsibilities<\/b>:<\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !<span>\u00a0<\/span><\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b><span>\u00a0<\/span>Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b><span>\u00a0<\/span>Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b><span>\u00a0<\/span>Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b><span>\u00a0<\/span>Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b><span>\u00a0<\/span>:<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de performance motivantes.<\/li><li>Prime d&#39;assiduit\u00e9.<\/li><li><span>Des tickets restaurant <\/span> d\u00e9s le premier jour sans cotisation<\/li><li>Primes diverses (prime Ramadan, prime Aid Edhha, prime mariage , Prime de scolarit\u00e9\u2026)<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b><span>\u00a0<\/span>:<ul><li>Assurance sant\u00e9 avantageuse apr\u00e8s 9 mois.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b><span>\u00a0<\/span>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p><b>E<\/b><b>ntretien en pr\u00e9sentiel<\/b><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<span>\u00a0<\/span><b>&#x1f680;<\/b><\/p><p><\/p><p><\/p><h2><\/h2>\",\"ats_external_id\":\"R1711386\",\"location\":\"zone industril le kram, Tunis\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:42.985+08:00\",\"created_at\":\"2026-03-04T18:10:23.379+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Service-client---Franais_R1711386\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"zone industril le kram, Tunis\",\"state\":null,\"country\":{\"wid\":\"db69e508446c11de98360015c5e6daf6\",\"iso2\":\"TN\",\"iso3\":\"TUN\",\"descriptor\":\"Tunisia\",\"iso_numeric\":\"788\"},\"postal_code\":\"1053\",\"primary_location\":{\"id\":\"TN-TUN-LEKRA-01\",\"wid\":\"0e8b833101ca1023ee23cf631b9c0000\",\"descriptor\":\"TUN Le kram - 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Work on-site),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work on-site in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Dan is deze baan jou op het lijf geschreven!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>De details op een rij:<\/strong><\/h3>\\n<p>Zo snel mogelijk | Fulltime | Berlijn &ndash; Andreasstra&szlig;e 10 | Nederlands (C1) en Engels (B2) | Maandag t\/m vrijdag tussen 08:45 en 17:15 uur | &euro; 2.750,00 bruto per maand | Bonussen tot wel &euro; 687,00 per maand | Taalvergoeding: &euro; 300,00 per maand bovenop je salaris | Contract voor bepaalde tijd<\/p>\\n<p><strong>Past dit perfect in jouw dagelijks leven?<\/strong> Mooi! Dan is het nu aan ons: lees snel verder en laat je verrassen door wat wij jou te bieden hebben.<\/p>\\n<h3><br \/><strong>Wat ga je doen?<\/strong><\/h3>\\n<p>In de rol van <strong>Sales Agent (m\/v\/d)<\/strong> binnen ons team ga je:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bestaande klanten<\/strong> (bureaus of adverteerders) <strong>benaderen<\/strong> via telefoon, chat en e-mail.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verkoopkansen identificeren<\/strong> en je zakelijke contacten de beste oplossing bieden.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Marketingcampagnes analyseren<\/strong> namens je klanten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Digitale campagnes opzetten<\/strong> en het succes ervan nauwgezet monitoren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Campagnetrends herkennen<\/strong> en proactief inspelen op uitdagende ontwikkelingen.<\/p>\\n<\/li>\\n<li>\\n<p>De klantervaring verbeteren door te <strong>stimuleren het maximale uit het product te halen. <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h3><br \/><strong>Jouw profiel<\/strong><\/h3>\\n<p>Concentrix is de perfecte match voor jou als je:<\/p>\\n<ul>\\n<li>\\n<p>De Nederlandse taal vloeiend beheerst (minimaal C1) en een zeer goede kennis van het Engels hebt (minimaal B2).<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong>1 jaar ervaring in Sales<\/strong> hebt &ndash; je hebt een commerci&euml;le mindset, bent resultaatgericht en beschikt over ondernemersgeest en overtuigingskracht.<\/p>\\n<\/li>\\n<li>\\n<p>Een <strong>echte expert wilt worden<\/strong> in alle advertentie-oplossingen voor social media.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikt over <strong>sterke analytische, organisatorische en creatieve vaardigheden<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Uitstekende communicatieve en sociale skills<\/strong> hebt en altijd klantgericht bent.<\/p>\\n<\/li>\\n<li>\\n<p>In het bezit bent van een <strong>geldig fulltime werkvisum voor Duitsland<\/strong> (studentenvisa worden niet geaccepteerd).<\/p>\\n<\/li>\\n<\/ul>\\n<p>Bonuspunten: Je hebt al ervaring met social media en\/of digitale marketing.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Wat levert het jou op?<\/strong><\/h3>\\n<p>In deze rol bieden we arbeidsvoorwaarden die perfect passen bij jouw lifestyle:<\/p>\\n<ul>\\n<li>\\n<p><strong>Salaris:<\/strong> Een vast maandsalaris van &euro; 2.750,00 bruto.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Taalbonus:<\/strong> Profiteer van je talenkennis en verdien elke maand &euro; 300,00 extra.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Prestatiebeloning:<\/strong> Goede resultaten worden beloond &ndash; verhoog je inkomen met een bonus tot wel &euro; 687,00 per maand.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Work-life balance:<\/strong> Een fulltime werkweek (40 uur), maar de weekenden zijn volledig voor jou!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Extraatjes:<\/strong> Gebruik onze shopping card met een maandelijks tegoed van &euro; 40,00 voor jouw eigen aankopen!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kortingen:<\/strong> Geniet van flinke kortingen op je favoriete merken via ons speciale platform voor medewerkers.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fit &amp; Gezond:<\/strong> Work hard, play hard! Maak gebruik van ons sportaanbod en duik na het werk de gym in met een fijne korting op je lidmaatschap bij geselecteerde sportscholen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Je toekomstige werkplek<\/strong><\/p>\\n<p>Concentrix Global Services Gmbh&nbsp;<br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<p>Interne werk-ID:&nbsp;R1628790<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We drive cross-company alignment and execution, ensuring that we consistently exceed customers\u2019 expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft\u2019s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.<\/p><p><\/p><p>The Global Customer Success (GCS) organization, an organization within CE&amp;S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.<\/p><p><\/p><p>We are looking for a Cloud Solution Architect (CSA), specializing in AI Business solutions, who is passionate about driving our customers\u2019 AI transformation and enabling secure, AI-enhanced workplace experiences. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s AI Business solutions with focus on Exchange on premise and Exchange Online.<\/p><p>In line with our Flexible Work approach, for roles at Microsoft Germany, Austria, and Switzerland, we recommend spending at least two days per week in the office or at the customer site.<\/p><p><br \/>Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<\/p><p><\/p><div><\/div><p><b>\u00a0<\/b><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Be a trusted advisor and drive business value through AI Transformation:<\/b>\u00a0Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/li><li><b>Drive Customer Success:<\/b>\u00a0Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of M365, securing long-term customer success and renewal.<\/li><li><b>Explore growth opportunities:<\/b>\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.<\/li><li><b>Accelerate Customer Cloud and AI Business Solutions Journey:<\/b>\u00a0Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.<\/li><li><b>Embrace a growth mindset:<\/b>\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.<\/li><li><b>Learn-it-all:<\/b>\u00a0Demonstrate a self-learner mindset through continuous, self-directed learning, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required Qualifications (RQs)\u00a0<\/b><\/p><p><b>Education &amp; Experience:<\/b><\/p><p>Bachelor\u2019s Degree in Computer Science, Information Technology, Engineering, Business or related field <b>OR<\/b>\u00a0equivalent professional experience.<\/p><p><b>Language:<\/b><\/p><p><b>Fluent in German and English<\/b>, with strong written and verbal communication skills in both.<\/p><p><b>Work Authorization:<\/b><\/p><p><b>German citizenship or at least 5 years living in Germany<\/b>, with the ability to obtain a security clearance (required due to the nature of the role).<\/p><p><b>Exchange Expertise:<\/b><\/p><p>Proven experience designing,implementing and troubleshooting <b>Microsoft Exchange Server (on-premises) and Exchange Online<\/b>\u00a0solutions across enterprise customers. This includes planning and deploying hybrid Exchange environments and executing large-scale email platform migrations as well as general Messaging\u00a0 experience .<\/p><p><b>Technical Depth:<\/b><\/p><p>Deep expertise (level 300&#43;) in <b>Exchange architecture and administration<\/b>\u00a0\u2013 including mail flow configuration, recipient management, high availability (Database Availability Groups), backup\/disaster recovery, and Exchange security\/compliance features \u2013 with a track record of governance at scale in complex organizations.<\/p><p><b>Customer Facing Skills:<\/b><\/p><p>Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and drive adoption of messaging and collaboration solutions. Strong advisory skills to translate business requirements into technical Exchange solutions that deliver value.<\/p><p><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li><b>Hybrid &amp; Migration Experience:<\/b>\u00a0Hands-on experience planning, configuring, and managing <b>Hybrid Exchange deployments<\/b>\u00a0(Exchange Server integrated with Exchange Online) and executing mailbox migrations to Exchange Online. Familiarity with tools and best practices for staged or cutover migrations, and experience optimizing hybrid configurations (Hybrid Configuration Wizard, mail flow connectors, Free\/Busy federation).<\/li><li><b>Automation &amp; Scripting:<\/b>\u00a0Proficiency in PowerShell (Exchange Management Shell and Exchange Online PowerShell) and scripting for automation of Exchange administrative tasks, tenant configurations, and repeatable solution deployment. Ability to develop or customize scripts to create efficiencies and IP for customer engagements.<\/li><li><b>Troubleshooting Skills:<\/b>\u00a0Strong troubleshooting capabilities in Exchange and Exchange Online environments, including diagnosing mail flow issues, hybrid connectivity problems, performance bottlenecks, and client access issues. Experience with Exchange monitoring tools, message trace, and protocol logs to resolve complex issues.<\/li><li><b>Security &amp; Compliance Knowledge:<\/b>\u00a0Solid understanding of Microsoft 365 security and compliance as it relates to Exchange. Knowledge of Exchange Online Protection (EOP), Defender for Office (MDO), email authentication (DKIM\/DMARC), data loss prevention (DLP) for Exchange, retention policies, eDiscovery, and regulatory compliance requirements for messaging data.<\/li><li><b>Ecosystem Integration:<\/b>\u00a0Experience integrating Exchange\/Exchange Online with other Microsoft 365 services and enterprise IT systems. For example, knowledge of how Exchange interacts with <b>Azure AD\/Entra ID<\/b>\u00a0(identity and access management), Microsoft Teams (for calendaring and compliance), SharePoint\/OneDrive (for attachment storage or user profiles) and Microsoft Defender for Office (MDO).<\/li><li><b>Enterprise Environment Experience:<\/b>\u00a0Proven success working in <b>large enterprise environments<\/b>\u00a0with complex organizational structures and compliance requirements. Ability to navigate and deliver results in matrixed organizations and to manage multiple stakeholders\u2019 expectations.<\/li><li><b>Additional Certifications\/Skills:<\/b>\u00a0Relevant Microsoft certifications (e.g., <b>MS-203<\/b>\u00a0Messaging Administrator, <b>AZ-305\/AZ-300<\/b>\u00a0series for architects) or similar are a plus. Familiarity with modern workplace and AI-enablement concepts is beneficial, as is experience contributing to community events or publishing technical articles\/IP on Exchange.<\/li><\/ul><p>This role offers an exciting opportunity to shape the <b>Exchange Online journey<\/b>\u00a0for our customers, working at the cutting edge of Microsoft\u2019s cloud and AI-powered productivity services. 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Dein Weg. Dein n\u00e4chstes Kapitel.<\/span><\/span><\/b><span>\u00a0<\/span><\/h1><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir suchen f\u00fcr unseren Kunden, <\/span><span>einen der gr\u00f6\u00dften Finanzdienstleister der Welt<\/span><span>,<\/span><span> <\/span><span>engagierte Menschen<\/span><span> mit Hands-on-Mentalit\u00e4t<\/span><span>!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><b><span>Start:<\/span><\/b><span><span><span>\u00a0zum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><\/span><\/span> <span><span> | <b>Vollzeit <\/b>(<\/span><span>3<\/span><span>9<\/span><span> S<\/span><span>tunden pro Woche<\/span><span>) | unbefristet | <\/span><b><span>H<\/span><span>ybrid<\/span><span> <\/span><\/b><span>am Standort <\/span><b><span>Berlin<\/span><\/b><span><b> <\/b>| <\/span><span><b>Arbeitszeitrahmen<\/b>: Montag \u2013 Samstag zwischen 8-20 Uhr<\/span><span> | Sprachen: Deutsch (<\/span><span>C<\/span><span>1) und Englisch (<\/span><span>B1)\u00a0<\/span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran <\/span><span>\u2013<\/span><span> lies weiter und lass dich von uns <\/span><span>\u00fc<\/span><span>berzeugen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u202f<\/span><span>Customer Service Mitarbeiter (m\/w\/d<\/span><span>)<\/span><span>\u202fwirst<\/span><span> du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Kundenanfragen und -w\u00fcnsche bearbeiten<\/span><\/b><span><span>\u202fund je nach Bedarf und Situation<\/span><span> <\/span><span>darauf reagieren<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcber unterschiedliche Kan\u00e4le (z.B. per<\/span><\/span><span><span>\u202f<\/span><span>Telefon, Mail oder Chat<\/span><\/span><span><span>) mit den Kunden kommunizieren, um ein\u202f<\/span><\/span><b><span>optimales Kundenerlebnis<\/span><span> <\/span><\/b><span><span>zu gew\u00e4hrleisten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit deinem Engagement<\/span><span> und deiner professionellen Kommunikation<\/span><span> f\u00fcr eine <\/span><\/span><b><span>ausgezeichnete Kundenzufriedenheit<\/span><\/b><span><span> sorgen und enge<\/span><span> Beziehungen zu Kunden aufbauen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dabei unterst\u00fctzen, die <\/span><\/span><b><span>Zukunft des Bankings zu gestalten <\/span><\/b><span><span>und aktiv zum Wachstum <\/span><span>deines Arbeitgebers beitragen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Unser Auftraggeber<\/span><span> passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Sehr gute Deutschkenntnisse<\/span><\/b><span><span>\u202fin Wort und Schrift <\/span><span>mitbringst<\/span><span> und solide <\/span><\/span><b><span>Englischkenntnisse<\/span><\/b><span><span> hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein\u202f<\/span><\/span><b><span>Kommunikationstalent<\/span><\/b><span><span>\u202fmit Serviceorientierung <\/span><span>bist<\/span><span>, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Die\u202f<\/span><\/span><b><span>Servicezeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>(Montag \u2013 <\/span><span>Samstag<\/span><span> von <\/span><span>08<\/span><span>:<\/span><span>00<\/span><span> \u2013 <\/span><span>20<\/span><span>:<\/span><span>00<\/span><span>Uhr<\/span><span>),\u202fdie nach einem rotierenden Mehrschichtsystem besetzt werden,<\/span><\/span><b><span>\u202fflexibel abdecken\u202f<\/span><\/b><span><span>kannst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sicher<\/span><\/b><span><span>\u202fim Umgang\u202f<\/span><\/span><b><span>mit dem PC<\/span><\/b><span><span>\u202f<\/span><span>bist<\/span><span> und eine <\/span><\/span><b><span>Affinit\u00e4t f\u00fcr digitale Serviceangebote<\/span><\/b><span><span> hast.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Spa\u00df an kontinuierlicher <\/span><\/span><b><span>Weiterentwicklung<\/span><\/b><span><span> <\/span><span>hast<\/span><span>, <\/span><span>Ver\u00e4nderungen als Chance siehst und gerne aktiv mitgestaltest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Idealerweise hast du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Bereits Erfahrung im Kundenservice<\/span><span>.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>K<\/span><span>enntnisse aus der <\/span><\/span><b><span>Finanzbranche<\/span><\/b><span><span> oder dem <\/span><\/span><b><span>Bankwesen<\/span><span>.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine abgeschlossene <\/span><span>kaufm\u00e4nnische <\/span><span>Ausbildung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Quereinsteiger und Wiedereinsteiger <\/span><span>\u2013 Du erf\u00fcllst nicht alle Kriterien?<\/span><\/b><span><span> Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><ul><li><p><span><span>Unser Kunde m\u00f6chte<\/span><span> langfristig mit dir zusammenarbeiten, weshalb <\/span><span>du <\/span><span>einen\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><span>erh\u00e4ltst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flexible Arbeitsplatzgestaltung durch ein<\/span><span>\u202f<\/span><\/span><b><span>hybrides Arbeitsmodell<\/span><\/b><span><span>: Nach der Einarbeitung kannst du an\u202f<\/span><span>2<\/span><span>\u202fTagen pro Woche mobil von zu Hause <\/span><span>aus<\/span><span> <\/span><span>arbeiten<\/span><span> und<\/span><span> 3 Tage im <\/span><\/span><b><span>zentral<\/span><span> gelegenen<\/span><span> Office in Berlin-Mitte<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit\u202f<\/span><\/span><b><span>30 Urlaubstagen<\/span><\/b><span><span>\u202fund einem\u202f<\/span><\/span><span><span>flexiblem\u202fArbeitszeitkonto<\/span><\/span><span><span>\u202fsind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du bekommst <\/span><span>ein <\/span><\/span><b><span>attraktives Gehaltspaket<\/span><\/b><span><span> mit <\/span><\/span><b><span>14 Monatsgeh\u00e4ltern<\/span><span>, welches du an dein Leben anpassen kannst<\/span><span> \u2013<\/span><span> du hast die Wahl:<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>14 Geh\u00e4ltern, gleichm\u00e4\u00dfig aufgeteilt auf 12 Monate<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>12 Geh\u00e4lter plus <\/span><span>Weihnachts- und Urlaubsgeld<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Anteilige Einzahlung in ein Rentenpaket<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>O<\/span><span>der bis zu 10 zus\u00e4tzliche <\/span><span>Urlaubstage<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202fist f\u00fcr unseren Kunden selbstverst\u00e4ndlich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Dir steht ein <\/span><\/span><b><span>kostenloses Deutschlandticket<\/span><\/b><span><span> zur Verf\u00fcgung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von bis zu 5<\/span><span>.<\/span><span>000\u20ac<\/span><\/b><span><span>\u202ff\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Nutze das gef\u00f6rderte <\/span><\/span><b><span>Bike-Leasing<\/span><\/b><span><span> und komme klimafreundlich, fit und flexibel ans Ziel.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du startest mit einem\u202f<\/span><\/span><b><span>intensivem<\/span><\/b><b><span>\u202f<\/span><span>(Vollzeit-)<\/span><span>T<\/span><\/b><b><span>raining<\/span><\/b><span><span> und erh\u00e4ltst <\/span><span>zudem regelm\u00e4\u00dfige\u202f<\/span><\/span><b><span>Coachings<\/span><span>, Fresh-<\/span><span>Ups<\/span><span> und Aufbautrainings<\/span><\/b><span><span>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Du brauchst keinerlei Vorerfahrung.<\/span><\/b><span><span>\u202f<\/span><span>Dir wird<\/span><span> von Anfang an einen Mentor zur Seite<\/span><span> gestellt<\/span><span>, der dich unterst\u00fctzt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><b><span>Righthead<\/span><\/b><span><span> ist ein Personaldienstleister und steht f\u00fcr ausgezeichnetes Know-how und exzellente Kompetenz <\/span><span>rund um die Vermittlung von qualifiziertem Personal. Dabei profitieren wir von 40 Jahren Erfahrung und einem umfangreichen,<\/span><span> <\/span><span>attraktiven Kundenstamm aus den Branchen Versicherungen und Banken, Automotive und Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion und Lifestyle, u.v.m.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Bei dieser exklusiven Position handelt es sich um ein<\/span><\/span><span><span>e <\/span><span>Direktvermittlung in einen unbefristeten Vertrag<\/span><span>. Das hei\u00dft, dass Du bei Erfolg direkt bei unserem Auftraggeber eingestellt wirst und w<\/span><\/span><span><span>ir lediglich als Vermittler auftreten.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Unser Auftraggeber ist<\/span><\/span><span><span> <\/span><span>einer der gr\u00f6\u00dften Finanzdienstleister der Welt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Haben wir dein Interesse geweckt<\/span><span>?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Dann \u00fcberzeuge uns von <\/span><span>d<\/span><span>einer Pers\u00f6nlichkeit und sende uns <\/span><span>d<\/span><span>eine Bewerbungsunterlagen <\/span><span>\u00fcber unser Online-Formular <\/span><span>zu.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Ansprechpartner<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>RIGHTHEAD GmbH<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Tullnaustrasse<\/span><span> 20<\/span><span>, <\/span><span>90402 N\u00fcrnberg \/ Germany<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>karriere&#64;righthead.de<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>0911 9339 2000<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>#righthead<\/span><span> #talentor<\/span><span> #LI-DNI<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><span> setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir <\/span><span>und unsere Auftraggeber <\/span><span>verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur<\/span><span>\u00e4<\/span><span>umen<\/span><span>. <\/span><span>Alle unsere Einstellungspraktiken basieren auf den gesch<\/span><span>\u00e4<\/span><span>ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R<\/span><span>\u00fc<\/span><span>cksicht auf Herkunft, Alter, Geschlechtsidentit<\/span><span>\u00e4<\/span><span>t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch<\/span><span>\u00fc<\/span><span>tzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh<\/span><span>\u00f6<\/span><span>ren zu den gelebten Grundwerten bei <\/span><span>Righthead<\/span><span>.<\/span><span> Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr<\/span><span>\u00fc<\/span><span>cklich erw<\/span><span>\u00fc<\/span><span>nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1710955\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:57:38.341+08:00\",\"created_at\":\"2026-03-03T20:04:52.572+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"12099\",\"primary_location\":{\"id\":\"DE-BER-KOMTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc73e5e36dbbc8\",\"descriptor\":\"DEU Berlin\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102575259\",\"wid\":\"da7d7d2449a21010325c3a1055f40000\",\"descriptor\":\"Burak Kavakbasi (102575259)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102575717\",\"wid\":\"da7d7d2449a2101032521dd141e00000\",\"descriptor\":\"\u00d6zkan G\u00fcltekin (102575717)\"},{\"id\":\"102575215\",\"wid\":\"da7d7d2449a21010325d2e73c1d20000\",\"descriptor\":\"Mira Berg (102575215)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\/apply\",\"job_requisition_id\":\"R1710955\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"carolin.timmins@concentrix.com\"},\"first_name\":\"Carolin Timmins (102575142)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710955\",\"wid\":\"ccd8ef1ec0e5101899f57ad7f3140000\",\"descriptor\":\"Kundenservice Mitarbeiter (w\/m\/d) Bank Service Center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22455\",\"source\":\"Talkpush\",\"id\":589,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1710931\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor  (French-speaking)\u2013 Mobile Betting App\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Care Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Real-Time Management\",\"street\":\"CAN Glace Bay\",\"address\":\"CAN Glace Bay\",\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>The <b><u>Associate - Real-Time Management<\/u><\/b> is a key member of the Workforce Management team in a BPO environment, responsible for real-time monitoring and management of staffing levels, queue performance, and service level adherence across multiple client programs. The role focuses on maximizing operational efficiency, ensuring optimal agent productivity, and delivering on client SLAs in a dynamic, multi-channel contact center setting. This individual plays a crucial role in identifying system issues, coordinating with IT and operations teams, and escalating problems to ensure minimal disruption to service delivery.<\/p><p><b><u>Key Responsibilities<\/u><\/b><\/p><ul><li><b><u>Real-Time Queue Monitoring<\/u><\/b><i>: Monitor Line Adherence, intraday call volumes, queue performance, and agent availability across voice, chat, email and other channels to ensure service levels are met.<\/i><\/li><\/ul><ul><li><b><u>Incident Management<\/u><\/b><i>: Provide Tier 1 and Tier 2 troubleshooting support for real-time operational and system issues; initiate and participate in rapid escalation processes to minimize impact on client operations.<\/i><\/li><\/ul><ul><li><b><u>Traffic Routing &amp; Adjustments<\/u><\/b><i>: Monitor and manage call routing, DNIS settings, overflow strategies, and media campaign configurations across various platforms and client accounts.<\/i><\/li><\/ul><ul><li><b><u>Downtime Coordination<\/u><\/b><i>: Support coordination during system outages or tool downtimes by documenting incidents, notifying stakeholders, and maintaining regular communication with operations and clients.<\/i><\/li><\/ul><ul><li><b><u>Performance Reporting<\/u><\/b><i>: Analyze real-time performance metrics, staffing gaps, shrinkage trends, and forecast deviations; recommend corrective actions to meet intraday goals.<\/i><\/li><\/ul><ul><li><b><u>WFM Collaboration<\/u><\/b><i>: Work closely with WFM scheduling and forecasting teams to ensure staffing aligns with intraday trends and client expectations.<\/i><\/li><\/ul><ul><li><b><u>Stakeholder Communication<\/u><\/b><i>: Maintain regular updates with operations managers and clients regarding real-time status, issue resolutions, and potential risks to SLA delivery.<\/i><\/li><\/ul><ul><li><b><u>Platform &amp; Tool Utilization<\/u><\/b><i>: Utilize WFM platforms, ACD systems, and service management tools to execute real-time activities and log incidents accurately.<\/i><\/li><\/ul><ul><li><b><u>Process Improvements<\/u><\/b><i>: Recommend real-time process enhancements to improve workforce utilization, adherence, and overall service performance.<\/i>\u200b<\/li><\/ul><p><\/p><p><b><u>Candidate profile:<\/u><\/b><\/p><ul><li>Minimum of 1-2 years of call center experience a requirement<\/li><li>Workforce management experience required.<\/li><li>Strong computer and analytical and MS Excel skills is a requirement.<\/li><li>Experience with CMS and NICE IEX\u00a0software is a requirement.<\/li><li>Comfortable working in a fast paced environment<\/li><li>Strong communication skills<\/li><li>Ability to make decisions in time sensitive ambiguous situations<\/li><li>Ability to simplify complex operations into repeatable processes.<\/li><\/ul><p><\/p><p><i><b>Please note that this is an Onsite role at our Glace Bay location. <\/b><\/i><\/p><p><\/p><p>The base salary range for this position is $20- $21 hourly pay (pay rate will not be below applicable minimum wage) , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is April 20, 2026. <span>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements: <\/b><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement <\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant,<\/b><b> please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1708284\",\"location\":\"Glace Bay, Nova Scotia\",\"job_type\":\"full_time\",\"salary\":\"43076.8\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-03-27T08:53:37.633+08:00\",\"created_at\":\"2026-03-03T08:05:21.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Associate---Real-Time-Management_R1708284\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"organization_reference_id\":\"YCA02\"},\"location\":{\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B1A 6B5\",\"primary_location\":{\"id\":\"CA-CAP-UNION-Y0\",\"wid\":\"b67da9176e3d1062f9dd520fee71bd62\",\"descriptor\":\"CAN Glace Bay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1703\",\"descriptor\":\"Associate, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Associate---Real-Time-Management_R1708284\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Associate---Real-Time-Management_R1708284\/apply\",\"job_requisition_id\":\"R1708284\"}],\"organizations\":[{\"wid\":\"35e65f397f141008a2029f7541230000\",\"descriptor\":\"W100VZ Hopper RBC T1 ENG\",\"reference_id\":\"W100VZ\",\"custom_reference_id\":\"W100VZ\",\"company_reference_id\":null},{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"custom_reference_id\":null,\"company_reference_id\":\"YCA02\"},{\"wid\":\"503f4017cfd71019bcb3c2d357470000\",\"descriptor\":\"COGS (SITE) WFM Non Billable Direct\",\"reference_id\":\"SITWFMNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1228e62707261007bddefa6eb56c0000\",\"descriptor\":\"26181 - HOPPER - 980009520\",\"reference_id\":\"980009520\",\"custom_reference_id\":\"980009520\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kennethkyzack.david@concentrix.com\"},\"first_name\":\"Zack David (189432)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1708284\",\"wid\":\"0788e7da6979101730bb0e6e149f0000\",\"descriptor\":\"Associate - Real-Time Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14255\",\"source\":\"Talkpush\",\"id\":1356,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1697236\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Power your game-changing career<\/span><\/b><\/p><p><span>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In dieser Position als <b>Kundenberater (m\/w\/d) im B2B Vertragskundenservice<\/b><b> (deutschsprachiger Support)<\/b><b> <\/b>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><\/p><p><span>Start zu sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | P\u00e9cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch \u2013 C1 <\/span> | <b>190.000 HUF\/brutto Welcome-Bonus<\/b> | unbefristet<\/p><p><span>\u00a0<\/span><\/p><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Berufliche und pers\u00f6nliche Entwicklung<\/span><\/b><\/p><p><span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Deine Aufgaben<\/span><\/b><\/p><p><span>Als\u00a0Kundenberater (m\/w\/d)\u00a0in unserem Team wirst du:<\/span><\/p><ul><li><span>Erster Ansprechpartner<b> f\u00fcr Kleinunternehmen und Selbstst\u00e4ndige <\/b>unseres Auftraggebers im Service-Beeich.<\/span><\/li><li><b><span>Kundenanfragen und -w\u00fcnsche zu allen Vertr\u00e4gen, Tarifen und Rechnungen der Kunden bearbeiten <\/span><\/b><span>und je nach Bedarf und Situation darauf reagieren.<\/span><\/li><li><span>Kunden <b>aktiv<\/b> und bedarfsgerecht zu unseren <b>Produkten beraten<\/b> und <b>Verkaufsabschl\u00fcsse erzielen<\/b>.<\/span><\/li><li><span>Bei der Meldung von<b> St\u00f6rungen oder technischen Herausforderungen <\/b>erste Hilfestellungen geben oder<b> die Anliegen an den zust\u00e4ndigen Fachbereich weiterleiten.<\/b><\/span><\/li><li><span>Sobald der Kunde gl\u00fccklich ist, die Kommunikation in der <b>Kundendatenbank dokumentieren<\/b>.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Dein Profil<\/span><\/b><\/p><p><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/p><ul><li><b><span>Sehr gute Deutschkenntnisse (C1)<\/span><\/b><span> in Wort und Schrift mitbringst.<\/span><\/li><li><span>Ein <b>Kommunikationstalent mit Serviceorientierung<\/b> bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/span><\/li><li><b><span>Spa\u00df am Vertrieb<\/span><\/b><span>\u202f<\/span><span>hast und deine <\/span><span>\u00dc<\/span><span>berzeugungskraft dabei h<\/span><span>\u00f6<\/span><span>flich mit einflie<\/span><span>\u00df<\/span><span>en l<\/span><span>\u00e4<\/span><span>sst.<\/span><span>\u00a0<\/span><\/li><li><span>Bereit bist <b>am Standort in P\u00e9cs<\/b> zu arbeiten.<\/span><\/li><li><span>Die <b>Servicezeiten<\/b> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <b>flexibel abdecken kannst<\/b>.<\/span><\/li><li><b><span>Sicher<\/span><\/b><span> im Umgang <b>mit dem PC<\/b> bist.<\/span><\/li><li><span>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/span><\/li><\/ul><p><span>Idealerweise hast du:<\/span><\/p><ul><li><span>Bereits Erfahrung im Kundenservice, im Call Center, oder im Vertrieb.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Unsere Benefits<\/span><\/b><\/p><p><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/p><ul><li><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/span><\/li><li><span>Starte in<\/span><span>\u202f<\/span><b><span>Voll- oder Teilzeit<\/span><\/b><span>\u202f<\/span><span>(ab<\/span><span>\u202f<\/span><span>20<\/span><span>\u202f<\/span><span>Std.\/Woche) bei uns durch.<\/span><span> <\/span><\/li><li><span>Du bekommst einen\u00a0<b>festen Bruttostundenlohn<\/b>, welcher durch einen\u00a0<b>attraktiven Bonus<\/b>, Cafeteria, <b>Provision<\/b> und Fahrtkostenzusch\u00fcsse erg\u00e4nzt wird. <\/span><\/li><li>Wir hei\u00dfen dich herzlich willkommen! Erhalte einen <b>einmaligen Bonus in H\u00f6he von 190.000 HUF\/brutto<\/b> nach 3 Monaten Betriebszugeh\u00f6rigkeit!<\/li><li><span>Du startest mit einem <b>intensivem (Vollzeit-)Training an unserem Standort in P\u00e9cs<\/b>, das von zertifizierten Trainern durchgef\u00fchrt wird.<\/span><\/li><li><b><span>Du brauchst keinerlei Vorerfahrung<\/span><\/b><span>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst\u00fctzt.<\/span><\/li><li><span>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige <b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li><li><span>Wir legen viel Wert auf interne <b>Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/span><\/li><li><span>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d\u00fcrfen.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><\/p><p><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute \u00fcber unser Online-Formular<\/b>.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><span>\u00a0Dann sind wir nur einen Telefonanruf weit entfernt. Nutze dazu unsere Bewerberhotline von Montag - Freitag von 08:00 - 18:00 Uhr unter\u00a0<b>&#43;36 70 778 5272.<\/b>\u00a0Deine offenen Fragen beantworten wir gerne auch per Mail:\u00a0<\/span><span><a href=\\\"mailto:pecs&#64;concentrix.com\\\" target=\\\"_blank\\\"><b><span>pecs&#64;concentrix.com<\/span><\/b><\/a><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Internes Stellenk\u00fcrzel: R1697236<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><\/p><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><\/p><p><span>\u00a0<\/span><\/p><p><span>#EMEACNX<\/span><\/p><p><span>#AGENTCNX<\/span><\/p>\",\"ats_external_id\":\"R1697236\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:55.167+08:00\",\"created_at\":\"2026-03-03T04:20:32.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"organization_reference_id\":\"YHU01\"},\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"daniela.drees@concentrix.com\"},\"first_name\":\"Drees, Daniela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101307187\",\"wid\":\"d1bdd39f10af01c834482a072050be4f\",\"descriptor\":\"Sloboda Horvat Blanka (101307187)\"},{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"102575868\",\"wid\":\"da7d7d2449a21010325048f0a88a0000\",\"descriptor\":\"Daniela Drees (102575868)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"102575849\",\"wid\":\"da7d7d2449a2101032507c95be3a0001\",\"descriptor\":\"Carolin Rose (102575849)\"},{\"id\":\"102578609\",\"wid\":\"da7d7d2449a210103233f9a7b6590001\",\"descriptor\":\"Resmije Seferi Kadria (102578609)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365219\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"job_requisition_id\":\"R1697236\"}],\"organizations\":[{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"custom_reference_id\":null,\"company_reference_id\":\"YHU01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697236\",\"wid\":\"459b1d4dadb41009edd7382bffda0000\",\"descriptor\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22443\",\"source\":\"Talkpush\",\"id\":593,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1705403\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\",\"street\":\"DEU Stuttgart - Wankelstra\u00dfe 1\",\"address\":\"DEU Stuttgart - Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><p><b><span>Sales Development Representative (SDR)<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span><span>\u00a0<\/span>\u2013 B2B (HP Industrial)\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Power your game-changing c<\/span><span>areer.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/b><span><span><span>\u00a0<\/span>Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In d<\/span><span>ieser<\/span><span><span>\u00a0<\/span>Position als<\/span><\/span><b><span><span>\u00a0<\/span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>(SDR)<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span><span>\u00a0<\/span>bist du die erste Anlaufstelle f\u00fcr potenzielle Gesch\u00e4ftskunden im Bereich HP Industria<\/span><span>l<span>\u00a0<\/span><\/span><span>Printi<\/span><span>ng<\/span><span><span>\u00a0<\/span>(<\/span><span>HP Indi<\/span><span>go<\/span><span>\/<span>\u00a0<\/span><\/span><span>PageWi<\/span><span>de<\/span><span>).<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Du identifizierst neue Gesch\u00e4ftsm\u00f6glichkeiten, qualifizierst Leads strukturiert und \u00fcbergibst vertriebsreife Kontakte an die zust\u00e4ndigen Account Manager.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start<\/span><span>:<\/span><span><span>\u00a0<\/span><\/span><span>01<\/span><span>.06<\/span><span>.202<\/span><span>6 oder fr\u00fcher<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><span>Vollzeit<\/span><span><span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Standort Stuttgart<span>\u00a0<\/span><\/span><span>im<span>\u00a0<\/span><\/span><span>Hybrid-Modell<\/span><span>,<\/span><span><span>\u00a0<\/span><\/span><span>mit Reisebereitschaft innerhalb Deutschlands<\/span><span>|<span>\u00a0<\/span><\/span><span>Servicezeiten:<span>\u00a0<\/span><\/span><span>Montag -<span>\u00a0<\/span><\/span><span>Freitag<\/span><span><span>\u00a0<\/span>zwischen 0<\/span><span>9<\/span><span>:00<span>\u00a0<\/span><\/span><span>und<\/span><span><span>\u00a0<\/span><\/span><span>1<\/span><span>8<\/span><span>:<\/span><span>0<\/span><span>0 Uhr<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><span>S<\/span><span>u<\/span><span>pportsprache<\/span><span>n<\/span><span>:<\/span><span><span>\u00a0<\/span>Deutsch<\/span><span><span>\u00a0<\/span>und Englisch<\/span><span><span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>bis zu<span>\u00a0<\/span><\/span><span>42<\/span><span>.<\/span><span>000<\/span><span>\u20ac<span>\u00a0<\/span><\/span><span>B<\/span><span>rutto\/<\/span><span>Jahr*<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span><span><span>\u00a0<\/span>Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Berufliche und pers\u00f6nliche Entwicklung<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ob<span>\u00a0<\/span><\/span><\/span><b><span>Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 wir finden die richtige Stelle f\u00fcr dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst\u00fctzung, die du f\u00fcr deinen Erfolg brauchst.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Karriereerfolge kannst du direkt bei uns erleben \u2013 die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Deshalb bieten wir eine Reihe von<span>\u00a0<\/span><\/span><\/span><b><span>Programmen zur Spezialisierung oder F\u00fchrungskr\u00e4fteentwicklung<\/span><\/b><span><span><span>\u00a0<\/span>an, die dir den Weg zu der Art von Karriere erm\u00f6glichen, die deinen Vorstellungen entspricht.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Deine<\/span><span><span>\u00a0<\/span><\/span><span>Aufgaben<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Als S<\/span><span>ales Development Representative (SDR)<span>\u00a0<\/span><\/span><span>(m\/w\/d)<span>\u00a0<\/span><\/span><span>i<\/span><\/span><span><span>n unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>E<\/span><span>rste<\/span><span>r<\/span><\/span><b><span><span>\u00a0<\/span>Ansprechpartner<span>\u00a0<\/span><\/span><\/b><span><span>f\u00fcr<span>\u00a0<\/span><\/span><span>dir zugeordnete Account Manager, Vertriebspartner<\/span><span><span>\u00a0<\/span>und die internen Fachabteilungen unseres Auftraggebers<\/span><span><span>\u00a0<\/span>sein.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F\u00fcr das Thema r<\/span><span>elevante<\/span><span><span>\u00a0<\/span>Ansprechpartner in<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>Zielunternehmen<\/span><\/b><span><span><span>\u00a0<\/span>(Outbound &amp; Inbound)<\/span><span><span>\u00a0<\/span>aktiv<span>\u00a0<\/span><\/span><\/span><b><span>identifizieren und ansprechen.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Leads<span>\u00a0<\/span><\/span><\/b><span><span>nach klar<\/span><span><span>\u00a0<\/span>definierten<\/span><span><span>\u00a0<\/span>Kriterien<span>\u00a0<\/span><\/span><\/span><b><span>qualifizieren<span>\u00a0<\/span><\/span><\/b><span><span>(z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>E<\/span><span>ingehende<span>\u00a0<\/span><\/span><\/span><b><span>Anfragen<\/span><\/b><span><span><span>\u00a0<\/span>aus<span>\u00a0<\/span><\/span><\/span><b><span>Marketingkampagnen<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>sowie<span>\u00a0<\/span><\/span><span>Direktkontakte<\/span><span>S<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>bearbeiten<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Termin<\/span><span>e<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>f\u00fcr das Vertriebsteam auf Basis qualifizierter Leads<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>vereinbaren<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Neukunden<\/span><\/b><span><span>- und Interessentenkonten<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>aufbauen<span>\u00a0<\/span><\/span><\/b><span><span>und pflegen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Leads im<span>\u00a0<\/span><\/span><\/span><b><span>CRM-System<\/span><\/b><span><span><span>\u00a0<\/span>pflegen und steuern.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eng<\/span><span><span>\u00a0<\/span>mit<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>Account Managern<\/span><\/b><span><span><span>\u00a0<\/span>und Large-Format-Teams<\/span><span><span>\u00a0<\/span>zusammenarbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>W<\/span><span>eitere<span>\u00a0<\/span><\/span><\/span><b><span>v<\/span><span>ertriebsnahe Aufgaben<\/span><\/b><span><span><span>\u00a0<\/span>in Abstimmung mit Country-Teams<\/span><span><span>\u00a0<\/span>\u00fcbernehmen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Sehr gute Deutsch<\/span><span>- und Englisch<\/span><span>kenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>in Wort und Schrift mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Spa\u00df am Vertrieb<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>hast<\/span><span><span>\u00a0<\/span>und<span>\u00a0<\/span><\/span><span>mit<span>\u00a0<\/span><\/span><span>deiner<span>\u00a0<\/span><\/span><\/span><b><span>detailgetreuen Arbeitsweise<\/span><\/b><span><span><span>\u00a0<\/span>\u00fcberzeugst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><\/span><b><span>Organisationstalent<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span><\/span><span>und mit deiner<\/span><span>\u202f<\/span><\/span><b><span>eigenst\u00e4ndigen und verantwortungsbewussten Arbeitsweise<\/span><span><span>\u00a0<\/span>\u00fcberzeugst.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sicher im Umgang mit<span>\u00a0<\/span><\/span><span>dem<span>\u00a0<\/span><\/span><span>PC und dem<span>\u00a0<\/span><\/span><span>MS-Office<\/span><span>-<\/span><span>Paket<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Die<span>\u00a0<\/span><\/span><\/span><b><span>Servicezeiten<\/span><\/b><span><span><span>\u00a0<\/span>(<\/span><span>Montag<span>\u00a0<\/span><\/span><span>-<\/span><span><span>\u00a0<\/span><\/span><span>Freitag<\/span><span>, zwischen 0<\/span><span>9<\/span><span>:00 und<span>\u00a0<\/span><\/span><span>1<\/span><span>8<\/span><span>.<\/span><span>0<\/span><span>0 Uhr<\/span><span>)<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>flexibel<\/span><span><span>\u00a0<\/span><\/span><span>abdecken kannst<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bereit<span>\u00a0<\/span><\/span><span>bist<\/span><span>, dich kontinuierlich<span>\u00a0<\/span><\/span><\/span><b><span>weiterzuentwickeln<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine<span>\u00a0<\/span><\/span><\/span><b><span>abgeschlossene Ausbildung<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Idealerweise hast du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bereits<span>\u00a0<\/span><\/span><\/span><b><span>Erfahrung im Kundenservice<\/span><\/b><span><span>, im Call Center<\/span><span><span>\u00a0<\/span>oder<\/span><span><span>\u00a0<\/span><\/span><span>in der Kundenberatun<\/span><span>g<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erste<span>\u00a0<\/span><\/span><\/span><b><span>Er<\/span><span>fahrung<span>\u00a0<\/span><\/span><span>im Vertriebs<\/span><span>-<\/span><\/b><span><span>, im IT-Segment oder im Netzwerkumfeld<\/span><span><span>\u00a0<\/span>und<span>\u00a0<\/span><\/span><\/span><b><span>eine gewisse IT-Affinit\u00e4t.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span><span><span>\u00a0<\/span>Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten<span>\u00a0<\/span><\/span><span>\u2013<\/span><span><span>\u00a0<\/span>ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir<span>\u00a0<\/span><\/span><span>bieten<\/span><span><span>\u00a0<\/span><\/span><span>dir<\/span><span><span>\u00a0<\/span><\/span><span>ein<\/span><span>\u202f<\/span><\/span><b><span>h<\/span><span>ybrides<\/span><span><span>\u00a0<\/span><\/span><span>Arbeitsmodell<\/span><\/b><span><span>: Nach der<span>\u00a0<\/span><\/span><span>Einarbeitung<\/span><span><span>\u00a0<\/span><\/span><span>kannst<\/span><span><span>\u00a0<\/span>du<span>\u00a0<\/span><\/span><span>an<\/span><span><span>\u00a0<\/span>den<span>\u00a0<\/span><\/span><span>meisten<\/span><span><span>\u00a0<\/span>Tagen<\/span><span><span>\u00a0<\/span><\/span><span>im<\/span><span><span>\u00a0<\/span><\/span><span>Homeoffice<\/span><span><span>\u00a0<\/span><\/span><span>arbeiten<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Starte in<\/span><\/span><b><span><span>\u00a0<\/span><\/span><span>Vollzeit<\/span><\/b><b><span>\u202f<\/span><\/b><b><span>mit<\/span><span><span>\u00a0<\/span><\/span><span>4<\/span><span>0<\/span><\/b><b><span>\u202f<\/span><\/b><b><span>Std.\/Woche<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bei uns durch.<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>Die Wochenenden sind frei und geh\u00f6ren dir!<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du bekommst ein<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>monatliches Festgehalt<\/span><span><span>\u00a0<\/span>und eine halbj\u00e4hrliche leistungsorientierte Verg\u00fctung.<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>Es winken somit<\/span><\/span><b><span><span>\u00a0<\/span>bis zu<\/span><span><span>\u00a0<\/span><\/span><span>42<\/span><span>.<\/span><span>000<\/span><span>\u20ac<\/span><span><span>\u00a0<\/span>Brutto\/<\/span><span>Jahr*.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit<span>\u00a0<\/span><\/span><\/span><b><span>bis zu<span>\u00a0<\/span><\/span><span>30<\/span><span><span>\u00a0<\/span>Urlaubstagen<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du startest mit einem<span>\u00a0<\/span><\/span><\/span><b><span>intensivem <\/span><span>Training<\/span><\/b><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Zus\u00e4tzlich erh\u00e4ltst du<span>\u00a0<\/span><\/span><span>regelm\u00e4\u00dfige<span>\u00a0<\/span><\/span><\/span><b><span>Coachings<\/span><span>, Fresh-<\/span><span>Ups<\/span><span><span>\u00a0<\/span>und Aufbautrainings<\/span><\/b><span><span>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Je nach Dauer der Unternehmenszugeh\u00f6rigkeit erh\u00e4ltst du\u202f<\/span><\/span><b><span>Jubil\u00e4umszuwendungen<\/span><\/b><span><span>\u202fund zus\u00e4tzliche\u202f<\/span><\/span><b><span>Sonderurlaubstage.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<span>\u00a0<\/span><\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span><span>\u00a0<\/span>ist f\u00fcr uns selbstverst\u00e4ndlich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202ff\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<span>\u00a0<\/span><\/span><\/span><b><span>Online-Shopping-Rabatten<\/span><\/b><span><span>, speziell f\u00fcr<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>Mitarbeiter lassen<span>\u00a0<\/span><\/span><span>d<\/span><span>ich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Halte dich fit<span>\u00a0<\/span><\/span><span>und<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>n<\/span><span>utze<span>\u00a0<\/span><\/span><span>unsere<\/span><span><span>\u00a0<\/span>Sportangebot<\/span><span>e<\/span><span><span>\u00a0<\/span>mit einer von uns\u202f<\/span><\/span><b><span>gef\u00f6rderten Mitgliedschaft<span>\u00a0<\/span><\/span><span>in ausgew\u00e4hlten Fitnessstudios<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig<span>\u00a0<\/span><\/span><span>\u2013<\/span><span><span>\u00a0<\/span>erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202fund das sogar weltweit.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein<span>\u00a0<\/span><\/span><\/span><b><span>offenes und motiviertes Team<\/span><\/b><span><span>, das darauf brennt, dich auf Du-und-Du bei<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Dein Ansprechpartner: Max Fildebrandt<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Internes Stellenk\u00fcrzel: R1705403<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix<\/span><span><span>\u00a0<\/span>setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#AGENTCNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>*<\/span><\/span><i><span><span>\u00a0<\/span><\/span><\/i><i><span>Die Angabe bezieht sich auf ein Bruttojahreseinkommen bei Aus\u00fcbung einer Vollzeitt\u00e4tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Grundgehalt sowie einer individuellen<\/span><span>, vereinbarten<\/span><span><span>\u00a0<\/span>leistungsorientierten Verg\u00fctung oder einer individuell erwirtschafteten Provision. Du m\u00f6chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers\u00f6nlichen Bewerbungsgespr\u00e4ch.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1705403\",\"location\":\"Stuttgart\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:18.965+08:00\",\"created_at\":\"2026-03-03T04:19:38.131+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b625bed1320000\",\"descriptor\":\"Concentrix Germany GmbH\",\"reference_id\":\"WDE21\",\"organization_reference_id\":\"WDE21\"},\"location\":{\"city\":\"Stuttgart\",\"state\":null,\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"70563\",\"primary_location\":{\"id\":\"DE-STU-WANKE-01\",\"wid\":\"90cf9de41c12101d47a21b2c918c0000\",\"descriptor\":\"DEU Stuttgart - Wankelstra\u00dfe 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"max.fildebrandt@concentrix.com\"},\"first_name\":\"Fildebrandt, Max\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"102575626\",\"wid\":\"da7d7d2449a21010325394e9bc2f0000\",\"descriptor\":\"Max Fildebrandt (102575626)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\/apply\",\"job_requisition_id\":\"R1705403\"}],\"organizations\":[{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b625bed1320000\",\"descriptor\":\"Concentrix Germany GmbH\",\"reference_id\":\"WDE21\",\"custom_reference_id\":null,\"company_reference_id\":\"WDE21\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705403\",\"wid\":\"241cb70e7406101231d5f1cf6bd50000\",\"descriptor\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22434\",\"source\":\"Talkpush\",\"id\":594,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1570968\",\"campaign_type\":\"job_application\",\"job_title\":\"Initiativbewerbung zur Personalvermittlung\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h1><b>Initiativbewerbung zur Personalvermittlung mit Righthead by Concentrix<\/b><\/h1><p><br \/><b>Erfinde dich neu - besser als je zuvor!<\/b><br \/>Du bist bereit f\u00fcr eine neue berufliche Herausforderung und dem erfolgreichen Karriereeinstieg bei einem unserer f\u00fchrenden Kundenunternehmen? Dann bist du bei uns genau richtig - denn Righthead by Concentrix unterst\u00fctzt dich bei deiner Karriere durch eine erfolgreiche Vermittlung.<\/p><p><\/p><p><b>Karriere mit Righthead by Concentrix<\/b><br \/>Righthead by Concentrix steht f\u00fcr Know-how und Exzellenz in der Personaldienstleistung und Vermittlung. Wir profitieren von 40 Jahren Expertise und einem umfangreichen Kundenstamm u.a. aus den Bereichen Versicherungen &amp; Banken, Automotive &amp; Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion &amp; Lifestyle, u.v.m.<\/p><p>Bei uns findest du den Einstieg bei internationalen Konzernen, erfolgreichen Mittelst\u00e4ndlern oder aufsteigenden Startups, ob an einem Standort unserer Kunden in Deutschland oder komplett remote aus dem Homeoffice.<\/p><p>Wir bieten entweder die M\u00f6glichkeit zur Direktvermittlung (Direkte Anstellung bei unserem Kunden) oder den Einstieg \u00fcber eine zun\u00e4chst befristete Arbeitnehmer\u00fcberlassung mit der Option auf \u00dcbernahme und langfristige Weiterentwicklung bei unserem Partner.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><br \/>Unsere Aufgabenbereiche sind nicht nur vielf\u00e4ltig, sondern auch abwechslungsreich:\u00a0Customer Service, Sales, IT-Support, Human Resources sowie alle kaufm\u00e4nnischen Bereiche\u00a0- wir finden f\u00fcr jeden die passende Stelle.<\/p><p>Dich erwarten spannende Stellen\u00a0f\u00fcr gro\u00dfe und bekannte Kundenunternehmen - wir bieten dir den idealen Karriereeinstieg bei unseren Kunden mit der M\u00f6glichkeit dich dort langfristig weiterzuentwickeln.<\/p><p><\/p><p><b>Dein Profil<br \/>Du passt perfekt zu uns, wenn du:<\/b><\/p><ul><li><p>Ein Kommunikationstalent bist und Freude am Umgang mit Kunden hast.<\/p><\/li><li><p>Stets zuverl\u00e4ssig und flexibel bist.<\/p><\/li><li><p>Teamf\u00e4higkeit, Motivation und Lernbereitschaft mitbringst.<\/p><\/li><li><p>Idealerweise erste Erfahrung im kaufm\u00e4nnischen Umfeld, Sachbearbeitung, Kundenservice oder Vertrieb sammeln konntest.<\/p><\/li><\/ul><p>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><br \/>F\u00fcr uns und unsere Kunden steht stets das Wohlbefinden der vermittelten Mitarbeitenden im Vordergrund. Deshalb bieten wir je nach Position, Kundenunternehmen und Vertragsart:<\/p><ul><li><p>Wettbewerbsf\u00e4hige Verg\u00fctung nach Tarif oder \u00fcbertariflich zzgl. Je nach Funktion Schichtzulagen, Pr\u00e4mien oder Provisionen<\/p><\/li><li><p>Flexible Arbeitsmodelle mit 100% Homeoffice oder hybridem Homeoffice, Gleitzeit, Teilzeitmodelle sowie steigender Urlaubsanspruch mit Betriebszugeh\u00f6rigkeit und Sonderurlaubstage<\/p><\/li><li><p>Weihnachts- und Urlaubsgeld<\/p><\/li><li><p>Betriebliche Altersvorsorge und verm\u00f6genswirksame Leistungen<\/p><\/li><li><p>Jobticket, Jobrad oder Firmenparkplatz, Mitarbeiter-Rabatte und attraktive Gutscheine<\/p><\/li><li><p>Zuschuss zu Wellness- &amp; Sportangeboten, Gesundheitsangebote, sowie teilweise betriebliche Krankenversicherung<\/p><\/li><li><p>Kurse und Weiterentwicklungsprogramme im Bereich F\u00fchrung und Management, sowie fachliche Weiterbildung und Training z.B. in den Bereichen Fremdsprachen, Kommunikation, Softwarekenntnisse und Soft Skills<\/p><\/li><\/ul><p><\/p><p><b>Haben wir dein Interesse geweckt?<\/b><br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular!<\/p><p><br \/><b>Hast du noch Fragen?<\/b><br \/>Nutze dazu unsere Hotline unter\u00a0<b>0911 9339 2000<\/b>\u00a0oder kontaktiere uns per WhatsApp:\u00a0<b>0160 9060 3384<\/b><\/p><p><br \/><b>Righthead by Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><br \/>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<br \/>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.\u00a0<\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><br \/>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p><b><u>Ansprechpartner<\/u><\/b><br \/><span><b>RIGHTHEAD GmbH<\/b><\/span><br \/><span>Tullnaustrasse 20<\/span><br \/><span>90402 N\u00fcrnberg<\/span><br \/><span>Germany<\/span><br \/><span><span>karriere&#64;righthead.de<\/span><br \/>0911 9339 2000<br \/>#righthead<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1570968\",\"location\":\"DEU, 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The 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats\/day. <\/span><\/p><p><span>We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems.\u00a0 We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.<\/span><br \/>\u00a0<\/p><p><b><span>Our lines cover the US market. We are open <\/span><\/b><b><span>4<\/span><\/b><b><span>:00pm-1:00am local Bulgarian time, Monday to Friday.<\/span><\/b><\/p><p>\u00a0<br \/><b><u><span>Responsibilities<\/span><\/u><\/b><\/p><ul><li>Provide second line phone\/email consultation to independently debug complex security\/network problems.<\/li><li>Interface with Engineering and assist the customer with testing or troubleshooting.<\/li><li>Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams<\/li><li>Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.<\/li><li>Assist in developing on-going training programs for the department.<\/li><li>Promote a team environment by assisting and contributing to fellow their employees whenever necessary to enhance the professional development of everyone within the organization.<\/li><li>Ability to mentor other engineers on advanced troubleshooting, debugging and case management skills.<\/li><li>Understand the product direction and customer use-cases and provide input on product &amp; code changes through all points of the product cycle.<\/li><li>Other duties as assigned<\/li><\/ul><p><\/p><p><b><u><span>Requirements<\/span><\/u><\/b>\u00a0<\/p><p><\/p><ul><li>Minimum 4-year experience working as Support Engineer\/ Sr. Support Engineer supporting networking or web security <span>products.\u00a0\u00a0<\/span><\/li><li>Experience with operating systems such as Linux, Unix, and Free BSD.<\/li><li>Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Traceroute, MTR etc)<\/li><li>Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc<\/li><li>Working knowledge of Apache and IIS Web Server administration<\/li><li>Working Knowledge of networking and security products and enterprise Network Infrastructure<\/li><li>CCNA certificate is an advantage<\/li><li>Familiarity with:<\/li><li><\/li><\/ul><p><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 Network Protocol Analyzers (tcpdump, Wireshark)<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 Network Security (SSL\/TLS, VPNs, Firewall, IDS\/IPS)<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 authentication systems such as LDAP, MS AD etc<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 VPN technologies such as IPSec and VPN clients<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 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If you have a passion for sales, a talent for developing others, and are ready to lead, this is the perfect role to launch your management career. <span><span><span>.\u00a0<\/span>(Military veterans are encouraged to<span>\u00a0<\/span>apply.)<\/span>\u00a0<\/span><\/p><div><p><\/p><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>? Would you like to join a company that<span>\u00a0<\/span><\/span><span>earns<\/span><span><span>\u00a0<\/span><\/span><span>\u201c<\/span><\/span><b><span>World\u2019s<span>\u00a0<\/span><\/span><span>Best Work<\/span><span>places<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span><span>\u00a0<\/span><\/span><span>\u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>\u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year? Then<span>\u00a0<\/span><\/span><\/span><span><span>a<\/span><span>\/<\/span><span>a<\/span><span>n<\/span><span><span>\u00a0Associate Sales Manager<\/span><\/span><\/span><span><span><span>\u00a0<\/span>position at Concentrix is<span>\u00a0<\/span><\/span><span>just<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As <\/span><\/span><span><span>an<\/span><\/span><span><span><span>\u00a0Associate Sales Manager<\/span><\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join an<span>\u00a0<\/span><\/span><span>organically<\/span><span><span>\u00a0<\/span><\/span><span>diverse<\/span><span><span>\u00a0<\/span><\/span><span>team<\/span><span><span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>70&#43;<\/span><span><span>\u00a0<\/span>countries<span>\u00a0<\/span><\/span><span>where<span>\u00a0<\/span><\/span><span>ALL<\/span><span><span>\u00a0<\/span><\/span><span>members<span>\u00a0<\/span><\/span><span>contribute<span>\u00a0<\/span><\/span><span>and support each other\u2019s success<\/span><span><span>\u00a0<\/span>and well-being<\/span><span>,<span>\u00a0<\/span><\/span><span>proudly<span>\u00a0<\/span><\/span><span>united<\/span><span><span>\u00a0<\/span><\/span><span>as<\/span><span><span>\u00a0<\/span><\/span><span>\u201c<\/span><span>game-changers<\/span><span>.\u201d<span>\u00a0<\/span><\/span><span>Together, we help the world\u2019s best-known brands<span>\u00a0<\/span><\/span><span>power a world that works<\/span><span><span>\u00a0<\/span>through exceptional customer experiences<span>\u00a0<\/span><\/span><span>and tech-powered<\/span><span><span>\u00a0<\/span>innovation<\/span><span>. And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented people to join our purpose, people as passionate about providing<span>\u00a0<\/span><\/span><span>outstanding<\/span><span><span>\u00a0<\/span>customer<\/span><span><span>\u00a0<\/span><\/span><span>experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>continuing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range of<span>\u00a0<\/span><\/span><span>FREE<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>Learning and Leadership Development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><\/p><p><\/p><\/div><p><b>WHAT YOU WILL DO IN THIS ROLE:\u00a0<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><ul><li><p>Must be able to commute to our Nashville, TN office<\/p><\/li><li><p>A minimum of 3 years of proven experience in a sales leadership role (or similar).<\/p><\/li><li><p>A passion for customer experience and driving team results<\/p><\/li><li><p>Experience in operations and strategy building<\/p><\/li><li><p>Excellent Coaching history<\/p><\/li><li><p>A record of developing and retaining great employees<\/p><\/li><li><p>Experience maximizing revenue through best practices<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience finding solutions as a manager<\/p><\/li><li><p>Change Management skills<\/p><\/li><\/ul><div><div><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our<span>\u00a0<\/span><\/span><span>company\u2019s<span>\u00a0<\/span><\/span><span>Culture<span>\u00a0<\/span><\/span><span>Beliefs<\/span><span><span>\u00a0<\/span>says, \u201cWe<span>\u00a0<\/span><\/span><span>champion our people<\/span><span>.\u201d<\/span><span><span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why w<\/span><span>e<span>\u00a0<\/span><\/span><span>significantly<span>\u00a0<\/span><\/span><span>invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our<span>\u00a0<\/span><\/span><span>infrastructure, and<span>\u00a0<\/span><\/span><span>our capabilities<\/span><span><span>\u00a0<\/span>to ensure long-term success for<span>\u00a0<\/span><\/span><span>both<span>\u00a0<\/span><\/span><span>our<span>\u00a0<\/span><\/span><span>teams and our customers. And<span>\u00a0<\/span><\/span><span>we<\/span><span>\u2019<\/span><span>ll<\/span><span><span>\u00a0<\/span>invest in<span>\u00a0<\/span><\/span><span>YOU<\/span><span><span>\u00a0<\/span>to aid<span>\u00a0<\/span><\/span><span>in your c<\/span><span>areer<\/span><span><span>\u00a0<\/span><\/span><span>path<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>in<span>\u00a0<\/span><\/span><span>your<\/span><span><span>\u00a0<\/span>personal<\/span><span><span>\u00a0<\/span>development. In this role,<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ll<\/span><span><span>\u00a0<\/span>also<\/span><span><span>\u00a0<\/span>be provided with<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0<\/span><\/span><\/span><span><span>$19.71- $24.04<\/span><span>\/hr.<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program<\/span><span><span>\u00a0<\/span>(EAP)<\/span><span>,<span>\u00a0<\/span><\/span><\/span><span><span>401(k) retirement plan<\/span><\/span><span><span>, paid time off and holidays, and paid<span>\u00a0<\/span><\/span><span>training<\/span><span><span>\u00a0<\/span>days.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern,<span>\u00a0<\/span><\/span><span>state-of-the-art<\/span><span><span>\u00a0<\/span><\/span><span>office setting with<span>\u00a0<\/span><\/span><span>advanced technologies and<span>\u00a0<\/span><\/span><span>a great team<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over<span>\u00a0<\/span><\/span><span>4<\/span><span>4<\/span><span>0,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. \u00a0The deadline to apply for this position is: April 2, 2026<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Accommodation<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position.<span>\u00a0<\/span><\/span><\/span><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click<span>\u00a0<\/span><\/span><\/b><b><span>HERE<\/span><\/b><b><span>.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1708905\",\"location\":\"Nashville, Tennessee\",\"job_type\":\"full_time\",\"salary\":\"41800\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-28T06:04:03.543+08:00\",\"created_at\":\"2026-03-03T02:08:16.240+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Associate-Manager--B2B-Sales_R1708905-1\/apply\",\"head_count\":2,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 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You\u2019ll lead the design and implementation of automated CI\/CD pipelines, enforce enterprise-grade security and compliance standards, and drive reliability across the entire software delivery lifecycle. \\n\\nPartnering closely with development and operations teams, you\u2019ll define best practices, optimize deployment workflows, and ensure our applications are resilient, observable, and continuously improving. Your expertise will be key to accelerating innovation while maintaining the highest levels of quality and performance.\\n\\nAdditionally, you will be expected to extensively use and lead the group to adopt AI within the SRE role and domain. The ideal candidate will have a \\\"builder\\\" mindset with strong software engineering skills that can a be \\\"force-multiplier\\\" - you will generate automation and platform code daily, and always looking to improve and build upon what can be imagined, leveraging the latest tools to deliver faster, more efficient, more effective, and more autonomous solutions.\",\"long_description\":\"<p>About the Role<\/p><p>As a Lead Site Reliability Engineer, you will own the reliability and availability of our production systems. You will champion SRE principles across engineering teams \u2014 defining SLOs, managing error budgets, and leading a culture of blameless incident response. This is a hands-on leadership role where you will partner closely with product and engineering teams to balance the pace of innovation with the stability our customers depend on.<\/p><p>Key Responsibilities<\/p><p>Reliability Ownership<\/p><p>\u00b7 Define, implement, and own Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across critical services.<\/p><p>\u00b7 Use error budget policies to drive data-informed conversations between engineering and product on release velocity vs. reliability trade-offs.<\/p><p>\u00b7 Conduct capacity planning and proactive risk assessments to prevent incidents before they occur.<\/p><p>Incident Management<\/p><p>\u00b7 Lead incident response as incident commander \u2014 coordinating teams, driving resolution, and maintaining clear stakeholder communication during outages.<\/p><p>\u00b7 Facilitate thorough, blameless postmortems and ensure action items are tracked, prioritized, and resolved.<\/p><p>\u00b7 Develop and continuously improve runbooks, escalation paths, and on-call practices to reduce MTTD and MTTR.<\/p><p>Observability &amp; Monitoring<\/p><p>\u00b7 Design and maintain observability strategies using modern tooling (Prometheus, Grafana, OpenTelemetry, ELK) to ensure full visibility into system health.<\/p><p>\u00b7 Define intelligent alerting that is actionable and minimizes alert fatigue.<\/p><p>\u00b7 Drive adoption of distributed tracing and structured logging across services.<\/p><p>Toil Reduction &amp; Automation<\/p><p>\u00b7 Identify and measure toil across the engineering organization and lead initiatives to eliminate it through automation.<\/p><p>\u00b7 Build internal tooling and self-service capabilities that improve developer productivity and system reliability.<\/p><p>Infrastructure &amp; Platform Reliability<\/p><p>\u00b7 Collaborate with platform and infrastructure teams on cloud-native patterns for fault tolerance, auto-scaling, and disaster recovery.<\/p><p>\u00b7 Provide SRE input into CI\/CD pipelines and deployment strategies (e.g., canary releases, blue\/green deployments) to minimize production risk.<\/p><p>\u00b7 Manage infrastructure using IaC practices (Terraform or equivalent) with a focus on reliability and consistency.<\/p><p>Leadership &amp; Culture<\/p><p>\u00b7 Mentor and grow junior SREs, fostering a culture of ownership, curiosity, and continuous improvement.<\/p><p>\u00b7 Act as an SRE advocate across engineering \u2014 embedding reliability thinking into the software development lifecycle.<\/p><p>\u00b7 Partner with key stakeholders to align SRE strategy with broader organizational goals.<\/p><p>\u00b7 Conduct regular 1:1s with direct reports and participate in team rituals.<\/p><p><\/p><p>AI Expectations<\/p><p>As with all engineers at our organization, this role requires an AI-native mindset. Specifically, you will be expected to:<\/p><p>\u00b7 Embed AI tools and practices into how we build and run our platform \u2014 deploying AI-powered capabilities and shipping real AI features into production.<\/p><p>\u00b7 Support engagement and solutioning for AI-powered offerings, translating technical capabilities into tangible business value.<\/p><p>\u00b7 Collaborate with cross-functional partners \u2014 including Product, Data, Security, and Legal \u2014 to ensure AI is delivered safely, effectively, and in compliance with relevant standards.<\/p><p><\/p><p>What We&#39;re Looking For<\/p><p>Must-Haves<\/p><p>\u00b7 7&#43; years of experience in SRE, platform engineering, or a related discipline.<\/p><p>\u00b7 Proven experience defining and managing SLOs, SLIs, and error budgets in a production environment.<\/p><p>\u00b7 Strong incident management experience, including leading postmortems and driving reliability improvements.<\/p><p>\u00b7 Hands-on experience with observability tooling (Prometheus, Grafana, OpenTelemetry, or similar).<\/p><p>\u00b7 Solid understanding of cloud platforms (AWS, Azure, or GCP) and containerized environments (Kubernetes).<\/p><p>\u00b7 Proficiency in at least one scripting or programming language (Python, Go, or Bash).<\/p><p>Nice to Have<\/p><p>\u00b7 Experience with chaos engineering tools (e.g., Chaos Monkey, Gremlin, LitmusChaos).<\/p><p>\u00b7 Familiarity with IaC tooling such as Terraform or Pulumi.<\/p><p>\u00b7 Knowledge of DevSecOps practices and security tooling.<\/p><p>\u00b7 Experience with GitOps workflows and CI\/CD pipelines.<\/p><p>\u00b7 Bilingual proficiency (English &amp; Spanish).<\/p><h2><b>Complete all assigned, mandatory training within the timeframe provided.<\/b><\/h2><h2><b>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/b><\/h2>\",\"ats_external_id\":\"R1700168\",\"location\":\"IND, Andaman and Nicobar Islands\",\"job_type\":\"full_time\",\"salary\":\"3857992\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-03-27T04:01:24.998+08:00\",\"created_at\":\"2026-03-02T22:04:43.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Work-at-Home\/Lead-Site-Reliability-Engineer_R1700168\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Site Reliability Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"IND\",\"state\":\"Andaman and Nicobar Islands\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"IN-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfcc2c405ebfaa\",\"descriptor\":\"IND Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"priyalelvis.dsouza@concentrix.com\"},\"first_name\":\"DSouza, Priyal Elvis\"},\"categories\":[{\"descriptor\":\"CF Site Reliability Engineering\"}],\"recruiters\":[{\"id\":\"103184667\",\"wid\":\"af6f02addaa01024097b99268b030000\",\"descriptor\":\"Priyal Elvis DSouza (103184667)\"},{\"id\":\"103280017\",\"wid\":\"e74a8fb6ee9810075e73cc482d6a0000\",\"descriptor\":\"Vismitha K (103280017)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0278\",\"descriptor\":\"Lead Site Reliability Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Work-at-Home\/Lead-Site-Reliability-Engineer_R1700168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Work-at-Home\/Lead-Site-Reliability-Engineer_R1700168\/apply\",\"job_requisition_id\":\"R1700168\"}],\"organizations\":[{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"8c5793e46391101b455df9cd22d90000\",\"descriptor\":\"(CORP) BEST System Reliability\",\"reference_id\":\"BESTSYSRCORP\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. 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Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>F\u00fcr einen unserer <b>internationalen Kunden<\/b> suchen wir einen <b>Performance Analyst (m\/w\/d) Qualit\u00e4tskontrolle und Qualit\u00e4tssicherung<\/b> der mit tatkr\u00e4ftigem Einsatz dabei hilft, frische Ans\u00e4tze im <b>telefonischen Kundenservice <\/b>umzusetzen. In dieser Position analysierst und bewertest Du die Qualit\u00e4t der Kundeninteraktionen und arbeitest eng mit dem F\u00fchrungsteam zusammen, um Prozesse zu optimieren, die Effizienz zu steigern und das Kundenerlebnis zu verbessern.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Wir bieten folgende Rahmenbedingungen:<\/span><\/b><\/p><p><span>Start ab sofort | Vollzeit | Arbeitszeiten von Montag bis Freitag | Deutsch und Englisch | Standort Duisburg | unbefristet<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Als <\/span> <b><span>Performance Analyst<\/span><\/b><span><b><b> (m\/w<\/b>\/d) <\/b>wirst Du:<\/span><\/p><ul><li><p><b>Anrufe und schriftliche Anfragen<\/b> f\u00fcr den deutschen Markt nach den Vorgaben des Auftraggebers <b>bewerten<\/b>.<\/p><\/li><li><p>Die<b> Qualit\u00e4t unserer Dienstleistungen sicherstellen<\/b>, indem du Kundenanliegen (wie Anrufe, E-Mails, Chats) mit klaren <b>Monitoring-B\u00f6gen \u00fcberpr\u00fcfst<\/b> und unser Team tatkr\u00e4ftig unterst\u00fctzt.<\/p><\/li><li><p>Konstruktives und wertsch\u00e4tzendes <b>Feedback an unsere Kundenberater<\/b> weitergeben.<\/p><\/li><li><p>Mit deinen Analysen die Servicequalit\u00e4t und Vertriebsleistung aktiv verbessern.<\/p><\/li><li><p><b>Verbesserungspotenziale in den Qualit\u00e4tsprozessen<\/b> erkennen und kreative <b>L\u00f6sungen oder Ma\u00dfnahmen<\/b> vorschlagen.<\/p><\/li><li><p><b>Coaching-Pl\u00e4ne erstellen<\/b> und deren Umsetzung im Blick behalten.<\/p><\/li><li><p><span>An\u00a0<b>Kalibrierungen \u00a0<\/b>mit anderen Fachbereichen und dem Auftraggeber teilnehmen.<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><br \/><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/p><ul><li><p>Jede Menge<b> Erfahrung in der Qualit\u00e4tssicherung bzw. Quality Evaluation <\/b>im Call Center hast.<\/p><\/li><li><p>Dich im <b>B2B-Vertrieb<\/b> bestens auskennst.<\/p><\/li><li><p>Lust hast, an unserem <b>Standort in Duisburg<\/b> durchzustarten.<\/p><\/li><li><p>Auf <b>Deutsch und Englisch<\/b> in B2B-Situationen <b>klar und effektiv kommunizierst<\/b>.<\/p><\/li><li><p>Dich in einem <b>internationalen Umfeld<\/b> zu Hause f\u00fchlst und gleichzeitig die Flexibilit\u00e4t eines Start-ups lebst.<\/p><\/li><li><p>Entscheidungen klar und nachvollziehbar vermittelst und auch in stressigen Situationen einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/p><ul><li><p><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/span><\/p><\/li><li><p><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/span><\/p><\/li><li><p><b><span>Veranstaltungen wie\u00a0Standortfeiern, Spieleabende und Grillevents<\/span><\/b><span>\u00a0sorgen f\u00fcr\u00a0Abwechslung und\u00a0echtes\u00a0<b>Teambuilding<\/b>.\u00a0<\/span><\/p><\/li><li><p><span>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/span><\/p><\/li><li><p><span>Halte dich fit \u2013 nutze unsere <b>Sportangebote<\/b> mit einer von uns<\/span><span>\u202f<\/span><span>gef\u00f6rderten <b>Mitgliedschaft in ausgew\u00e4hlten Fitnessstudios<\/b>.<\/span><\/p><\/li><li><p><span>Wir legen viel Wert auf <b>interne Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/span><\/p><\/li><li><p><span>Deine fachliche und pers\u00f6nliche Entwicklung ist uns wichtig \u2013 erhalte \u00fcber uns kostenlosen Zugang zu <b>LinkedIn Learning<\/b>.\u00a0<\/span><\/p><\/li><li><p><span>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/span><\/p><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><\/p><p><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><\/p><p><span>Bei Fragen steht dir Annett Herklotz gerne unter\u00a0<a href=\\\"mailto:annett.herklotz&#64;concentrix.com\\\" target=\\\"_blank\\\">annett.herklotz&#64;concentrix.com<\/a>\u00a0zur Verf\u00fcgung.<\/span><\/p><p><br \/><span><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/span><\/p><p><span>Concentrix Duisburg<\/span><\/p><p><span>Neudorfer Str. 43<\/span><\/p><p><span>47057 Duisburg<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Internes Stellenk\u00fcrzel:<\/span> <span>R1710547<\/span><\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<br \/><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Experience the power of a game-changing career<\/span><\/b><\/p><p><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><\/p><p><b><span>What you will do in this role<\/span><\/b><\/p><p><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><p><\/p><ul><li>Provide assistance through phone, email, chat, or social media platforms.<\/li><li>Answer questions about features, functionality, and account setup.<\/li><li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li><li>Guide users through the account creation or identity verification process.<\/li><li>Build and maintain a positive customer experience by being empathetic and professional.<\/li><li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li><\/ul><p><\/p><p><b><span>Your qualifications<\/span><\/b><\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><p><\/p><ul><li>Have a High level of English (Oral and written - C2)<\/li><li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li><li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li><li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li><li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><\/p><p><b><span>What you will do in this role<\/span><\/b><\/p><p><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><p><\/p><ul><li>Provide assistance through phone, email, chat, or social media platforms.<\/li><li>Answer questions about features, functionality, and account setup.<\/li><li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li><li>Guide users through the account creation or identity verification process.<\/li><li>Build and maintain a positive customer experience by being empathetic and professional.<\/li><li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li><\/ul><p><\/p><p><b><span>Your qualifications<\/span><\/b><\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><p><\/p><ul><li>Have a High level of Spanish (Oral and written) and are fluent in English (C1)<\/li><li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li><li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li><li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li><li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><b><span>What\u2019s in it for you<\/span><\/b><\/p><p><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><\/p><p><b><span>Experience the best version of you!<\/span><\/b><\/p><p><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><\/p><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><\/p><p><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer\u00a0Representative in Lisbon Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Support customers with booking management, cancellations, and billing issues.<\/li><li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer&#39;s needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral) and are fluent in English (B2)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactivity, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for <\/span><span>what\u2019s<\/span><span> next? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And <\/span><span>we\u2019re<\/span><span> proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a\u202f<\/span><\/span><b><span>Customer Service Representative for <\/span><span>Digital wallet<\/span><span> in Portugal (Remote),<\/span><span>\u202f<\/span><\/b><span><span>you will ensure that performance goals are met across all operations. And that we <\/span><span>fulfil<\/span><span> client expectations related to operational excellence: high targets <\/span><span>regarding<\/span><span> quality, efficiency &amp; customer journey improvement.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed. At Concentrix, <\/span><span>there\u2019s<\/span><span> a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! <\/span><span>That\u2019s<\/span><span> why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career <\/span><span>you\u2019ve<\/span><span> always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>As a Customer Service Representative, you will:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Deliver exceptional support to customers via phone, chat, and email, <\/span><span>representing<\/span><span> a leading digital wallet with professionalism and enthusiasm.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Accurately document customer interactions, resolutions, and follow-ups in the CRM system.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with team members to continuously improve the customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Stay informed on the latest products, policies, and services to provide <\/span><span>timely<\/span><span> and <\/span><span>accurate<\/span><span> information.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrate warmth, empathy, and enthusiasm in every customer interaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have <\/span><span>a high level<\/span><span> of\u202fD<\/span><span>utch<\/span><span>\u202f(C1 written and oral) and <\/span><span>a good level<\/span><span> of English (B2)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Have 1 year of experience <\/span><span>working in a fast-paced team-based retail, hospitality or <\/span><span>customer service <\/span><span>environment is preferred.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>High school diploma (or the applicate hiring country equivalent)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have e<\/span><span>xperience in <\/span><span>an<\/span><span> internet company, financial services <\/span><span>industry<\/span><span> or transaction processor preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are strong attention to detail and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong working knowledge of pc-based internet and software applications<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We&#39;ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span> in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Support a recognized digital wallet brand known for its commitment to security, innovation, and exceptional customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and performance bonus<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Full Work from Home<\/span><\/b><span><span>\u202fposition based in <\/span><\/span><b><span>Lisbon, <\/span><span>Portugal.<\/span><\/b><span><span> <\/span><span>(T<\/span><span>raining is on-site<\/span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Refer<\/span><span>-a-friend (referral) bonus opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career development programs<\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><\/p><\/div><div><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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R1710059\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Revisor (m\/w\/d) Qualit\u00e4tssicherung \/ Potentialanalyse\",\"street\":\"DEU Duisburg\",\"address\":\"DEU Duisburg\",\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><span>Du suchst einen <b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung<\/b>? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>F\u00fcr einen unserer <b>internationalen Kunden<\/b> suchen wir einen <\/span><b><span>Customer Care Revisor (m\/w\/d) Qualit\u00e4tssicherung \/ Potentialanalyse<\/span><\/b><span>, der mit tatkr\u00e4ftigem Einsatz dabei hilft, frische Ans\u00e4tze im Kundenservice umzusetzen. In dieser Position analysierst und bewertest Du die Qualit\u00e4t der Kundeninteraktionen und arbeitest eng mit dem F\u00fchrungsteam zusammen, um Prozesse zu optimieren, die Effizienz zu steigern und das Kundenerlebnis zu verbessern.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Wir bieten folgende Rahmenbedingungen:<\/span><\/b><\/p><p><span>Start ab sofort | Vollzeit | Arbeitszeiten von Montag bis Freitag | Deutsch und Englisch | Standort Duisburg | unbefristet<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Als <\/span><b><span>Customer Care Revisor<\/span><\/b><span><b> (m\/w\/d) <\/b>wirst Du:<\/span><\/p><ul><li><p><b>Anrufe und schriftliche Anfragen<\/b> f\u00fcr den deutschen Markt nach den Vorgaben des Auftraggebers <b>bewerten<\/b>.<\/p><\/li><li><p>Die<b> Qualit\u00e4t unserer Dienstleistungen sicherstellen<\/b>, indem du Kundenanliegen (wie Anrufe, E-Mails, Chats) mit klaren <b>Monitoring-B\u00f6gen \u00fcberpr\u00fcfst<\/b> und unser Team tatkr\u00e4ftig unterst\u00fctzt.<\/p><\/li><li><p>Konstruktives und wertsch\u00e4tzendes <b>Feedback an unsere Kundenberater<\/b> weitergeben.<\/p><\/li><li><p>Mit deinen Analysen die Servicequalit\u00e4t und Vertriebsleistung aktiv verbessern.<\/p><\/li><li><p><b>Verbesserungspotenziale in den Qualit\u00e4tsprozessen<\/b> erkennen und kreative <b>L\u00f6sungen oder Ma\u00dfnahmen<\/b> vorschlagen.<\/p><\/li><li><p><b>Coaching-Pl\u00e4ne erstellen<\/b> und deren Umsetzung im Blick behalten.<\/p><\/li><li><p><span>An\u00a0<b>Kalibrierungen \u00a0<\/b>mit anderen Fachbereichen und dem Auftraggeber teilnehmen.<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><br \/><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/p><ul><li><p>Jede Menge<b> Erfahrung in der Qualit\u00e4tssicherung bzw. Quality Evaluation <\/b>im Call Center hast.<\/p><\/li><li><p>Dich im <b>B2B-Vertrieb<\/b> bestens auskennst.<\/p><\/li><li><p>Lust hast, an unserem <b>Standort in Duisburg<\/b> durchzustarten.<\/p><\/li><li><p>Auf <b>Deutsch und Englisch<\/b> in B2B-Situationen <b>klar und effektiv kommunizierst<\/b>.<\/p><\/li><li><p>Dich in einem <b>internationalen Umfeld<\/b> zu Hause f\u00fchlst und gleichzeitig die Flexibilit\u00e4t eines Start-ups lebst.<\/p><\/li><li><p>Entscheidungen klar und nachvollziehbar vermittelst und auch in stressigen Situationen einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/p><ul><li><p><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/span><\/p><\/li><li><p><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/span><\/p><\/li><li><p><b><span>Veranstaltungen wie\u00a0Standortfeiern, Spieleabende und Grillevents<\/span><\/b><span>\u00a0sorgen f\u00fcr\u00a0Abwechslung und\u00a0echtes\u00a0<b>Teambuilding<\/b>.\u00a0<\/span><\/p><\/li><li><p><span>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/span><\/p><\/li><li><p><span>Halte dich fit \u2013 nutze unsere <b>Sportangebote<\/b> mit einer von uns<\/span><span>\u202f<\/span><span>gef\u00f6rderten <b>Mitgliedschaft in ausgew\u00e4hlten Fitnessstudios<\/b>.<\/span><\/p><\/li><li><p><span>Wir legen viel Wert auf <b>interne Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/span><\/p><\/li><li><p><span>Deine fachliche und pers\u00f6nliche Entwicklung ist uns wichtig \u2013 erhalte \u00fcber uns kostenlosen Zugang zu <b>LinkedIn Learning<\/b>.\u00a0<\/span><\/p><\/li><li><p><span>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/span><\/p><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><\/p><p><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/p><p><br \/><span><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/span><\/p><p><span>Concentrix Duisburg<\/span><\/p><p><span>Neudorfer Str. 43<\/span><\/p><p><span>47057 Duisburg<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Internes Stellenk\u00fcrzel:<\/span> R1710059<\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<br \/><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von&nbsp;<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong>&nbsp;f&uuml;r&nbsp;Kleinunternehmen und Selbstst&auml;ndige&nbsp;<\/strong>unseres Auftraggebers&nbsp;im Bereich&nbsp;Telekommunikation.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche&nbsp;zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden&nbsp;bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Kunden&nbsp;<strong>aktiv<\/strong>&nbsp;und bedarfsgerecht zu unseren&nbsp;<strong>Produkten beraten<\/strong>&nbsp;und&nbsp;<strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bei der Meldung von<strong>&nbsp;St&ouml;rungen oder technischen Herausforderungen&nbsp;<\/strong>erste Hilfestellungen&nbsp;geben&nbsp;oder<strong>&nbsp;die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse&nbsp;(C1)<\/strong>&nbsp;in Wort und Schrift mitbringst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast&nbsp;und deine&nbsp;&Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist&nbsp;<strong>gelegentlich&nbsp;in&nbsp;unserem B&uuml;ro in P&eacute;cs<\/strong>&nbsp;zu arbeiten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich weiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>Bereits Erfahrung im Kundenservice, im Call Center,&nbsp;in einem anderen Servicebereich&nbsp;oder im Vertrieb.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen\u202f<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen\u202f<strong>attraktiven Bonus<\/strong>,&nbsp;Cafeteria,&nbsp;<strong>Provision<\/strong>&nbsp;und Fahrtkostenzusch&uuml;sse&nbsp;erg&auml;nzt wird.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707771<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"4220637628\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-08T01:59:14.307+02:00\",\"created_at\":\"2026-02-25T20:05:26.791+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"584\",\"source\":\"Talkpush\",\"id\":1895,\"_score\":1},{\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Homeoffice \u2013 Telefonischer Kundenberater (m\/w\/d) - DEUTSCH\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>telefonischer<\/strong> <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn | Servicezeiten: Montag - Sonntag zwischen 07:00 und 23:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache. Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von&nbsp;<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r Bestandskunden unseres Auftraggebers&nbsp;<strong>in&nbsp;einem unserer&nbsp;Bereiche, wie&nbsp;Telekommunikation, Bankwesen,&nbsp;Versicherung,&nbsp;Online-Shopping&nbsp;oder&nbsp;anderen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>&Uuml;ber unterschiedliche Kan&auml;le<\/strong>&nbsp;(z.B. per Telefon,&nbsp;Mail&nbsp;oder Chat) mit den Kunden kommunizieren, um ein optimales Kundenerlebnis zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Durch deine<strong>&nbsp;kompetente Beratung&nbsp;<\/strong>Kunden durch ma&szlig;geschneiderte Angebote<strong>&nbsp;f&uuml;r unsere Serviceleistungen<\/strong>&nbsp;gewinnen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Kundenzufriedenheit<\/strong>&nbsp;sichern, indem&nbsp;du die Kunden &uuml;ber das Produktportfolio der Bank informierst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Sonntag, zwischen 07:00 und 23.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir <strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707768<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Starte jetzt in P\u00e9cs durch!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/><\/p>\\n<p>In dieser Position als <strong>Kundenberater (m\/w\/d) im B2B Vertragskundenservice (deutschsprachiger Support) <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std\/Woche) | Standort P&eacute;cs - Hybrid m&ouml;glich | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstags von 09:00 - 17:00 Uhr | Supportsprache: Deutsch (C1) | <strong>190.000 HUF\/brutto Welcome-Bonus<\/strong> | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits&nbsp;Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an mehreren Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel: R1697236<\/p>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. 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Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als Service Dispatcher (m\/w\/d) in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Technische St&ouml;rungsmeldungen<\/strong>&nbsp;von Kunden entgegen nehmen und erfahrene Techniker&nbsp;<strong>beauftragen, diese zu beheben<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Kundenanfragen und -w&uuml;nsche zu einer bekannten Parkschein-Buchungs-App bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Besondere Kundenanfragen gezielt<\/strong>&nbsp;an geeignete Stelle&nbsp;<strong>weiterleiten<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die in den Rahmenbedingungen genannten Servicezeiten, (wahlweise auch von Montag - Sonntag von 13:30 - 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung als Dispatcher<\/strong>, im Kundenservice, in der Gastronomie, im Hotelgewerbe oder in einem anderen Service-Bereich.<\/p>\\n<\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach deiner erfolgreichen Einarbeitung kannst du, nach individueller Absprache, mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit oder Teilzeit <\/strong>(ab 20 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1583359<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"479841690\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-24T10:18:02.794+01:00\",\"created_at\":\"2026-02-25T16:27:01.106+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"574\",\"source\":\"Talkpush\",\"id\":1898,\"_score\":1},{\"campaign_title\":\"GTM \/ AT \/ VIE \/ Doctolib \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr ein E-Health Unternehmen mit Homeoffice Option\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r ein E-Health Unternehmen<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 08:00 - 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong> in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kundenanfragen und -w&uuml;nsche<\/strong> bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/li>\\n<li>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis <\/strong>zu gew&auml;hrleisten.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation<strong> in der Kundendatenbank dokumentieren.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die Servicezeiten (Montag - Freitag von 08:00 - 18:00 Uhr)<strong> flexibel abdecken<\/strong> kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 1-2 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit <\/strong>(40 Stunden pro Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1590827<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. 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home<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14176\",\"source\":\"Talkpush\",\"id\":1373,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 TECH \/ Dutch\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor (m\/f\/d) Dutch Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Start your career in Berlin!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Dutch and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Due to our great growth, we are looking for <strong>Technical Supporter<\/strong> (m\/f\/d) with <strong>strong Dutch and English language skills<\/strong> for our Sales department to help us create exceptional customer experiences for the largest social media platform in the world.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Dutch (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2950 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;737<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! 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No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. 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data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body 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Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Sachbearbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\">Der <strong>erste Ansprechpartner f&uuml;r Kollegen und Partnerfirmen<\/strong> bei Anliegen zur bestehenden Datenbank sein.<\/li>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Recherchen<\/strong> bei Abweichungen im Internet zu Datenangaben durchf&uuml;hren.<\/li>\\n<li>Die <strong>Qualit&auml;tssicherung anhand stetiger &Uuml;berpr&uuml;fung<\/strong> der Datens&auml;tze gew&auml;hrleisten.<\/li>\\n<li><strong>Interne Verifikationen<\/strong> der Suchergebnisse vornehmen und die Weitergabe der erzielten Ergebnisse an die Projektplanung sicherstellen, so dass diese die Aktualisierungen im System vornehmen kann.<\/li>\\n<li>An <strong>regelm&auml;&szlig;igen englischsprachigen Meetings teilnehmen<\/strong>, um Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren.<\/li>\\n<li>Und an regelm&auml;&szlig;igen Meetings teilnehmen, um <strong>Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren<\/strong>.<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/li>\\n<li>Spa&szlig; daran hast,<strong> genau und detailgetreu zu arbeiten.<\/strong><\/li>\\n<li>Ein <strong>Organisationstalent<\/strong> bist und mit deiner&nbsp;<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise &uuml;berzeugst.<\/strong><\/li>\\n<li><strong>Sicher im Umgang mit dem PC und dem MS-Office Produkt Excel<\/strong> bist.<\/li>\\n<li><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 16.30 Uhr <strong>flexibel im Rahmen eines Gleitzeitmodels abdecken kannst<\/strong>.<\/li>\\n<li>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Erste <strong>Erfahrung mit CRM Tools<\/strong> &ndash; vorzugsweise Salesforce.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an ausgew&auml;hlten Tagen mobil von zu Hause aus arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Teilzeit <\/strong>mit 25 Stunden pro Woche bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je nach Dauer der Unternehmenszugeh&ouml;rigkeit erh&auml;ltst du\u202f<strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1700898<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung f&uuml;r die Fortf&uuml;hrung seines Vertrages pr&auml;sentieren, um den Kunden langfristig an uns zu binden.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Einzelhandel oder im Bereich Kundenr&uuml;ckgewinnung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1391617078\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T01:59:13.506+02:00\",\"created_at\":\"2026-02-24T14:33:23.191+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"562\",\"source\":\"Talkpush\",\"id\":1902,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ German \/ German publication\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Social Media Sales\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Werde zum Experten f\u00fcr Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du sprichst Deutsch und Englisch?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d)<\/strong>&nbsp;f&uuml;r unseren<strong> Social Media Support <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per Mail oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Berlin - Andreasstra&szlig;e 10 | Supportsprache:&nbsp;<strong>Deutsch (C1-Niveau) und Englisch (B2-Niveau) flie&szlig;end<\/strong>&nbsp;| Servicezeiten: Montag-Freitag von 08:45-17:15 Uhr | Gehalt: <strong>2.750&euro; brutto\/ Monat<\/strong> I monatlicher Bonus: <strong>bis zu 687&euro;<\/strong>&nbsp;| befristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen.<\/p>\\n<h4>Deine Aufgaben<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als Sales Kundenbetreuer in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Verkaufschancen ermitteln<\/strong>&nbsp;und deinen Gesch&auml;ftskontakten die beste L&ouml;sung f&uuml;r ihre Gesch&auml;ftsziele bieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein optimales<strong> Kundenerlebnis gew&auml;hrleisten<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anliegen des Kunden zu seinem<strong>\u202fSocial Media Account, Marketingma&szlig;nahmen und deren Werbewirksamkeit<\/strong>\u202fauseinandersetzen und ihm die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte&nbsp;<strong>Bed&uuml;rfnisse unserer Kunden erf&uuml;llst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Das Kundenerlebnis nachhaltig verbessern, indem du&nbsp;<strong>mit den Kunden gemeinsam eine optimale Produktnutzung f&ouml;rderst<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;mitbringst &ndash; Minimum C1-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich&nbsp;&uuml;ber&nbsp;<strong>gute Englischkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;verf&uuml;gst &ndash; Minimum B2-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mindestens&nbsp;<strong>ein Jahr Erfahrung im Vertrieb<\/strong>&nbsp;hast &ndash; du bist stark vertriebsorientiert und &uuml;berzeugst die Kunden mit deinem sicheren Auftreten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experte <\/strong>f&uuml;r alle Werbel&ouml;sungen im Bereich Social Media Accounts werden m&ouml;chtest.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber&nbsp;<strong>ausgepr&auml;gte analytische, organisatorische<\/strong>&nbsp;<strong>und kreative Denkf&auml;higkeiten&nbsp;<\/strong>verf&uuml;gst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hervorragende Kommunikations-, zwischenmenschliche und Kundenservice-F&auml;higkeiten&nbsp;<\/strong>mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>g&uuml;ltiges, unbefristetes Arbeitsvisum f&uuml;r Deutschland vorweisen kannst<\/strong>&nbsp;(ein Studentenvisum wird nicht akzeptiert).<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du erh&auml;ltst <strong>ein festes monatliches Gehalt in H&ouml;he von 2.750&euro; brutto<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leistung lohnt sich&nbsp;&ndash; verbessere dein Gehalt durch&nbsp;<strong>Boni<\/strong>&nbsp;um bis zu&nbsp;<strong>687&euro; monatlich<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;<strong>in Vollzeit (40 Stunden\/Woche)<\/strong>&nbsp;bei uns.&nbsp;<strong>Die Wochenenden geh&ouml;ren ganz dir.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir unterst&uuml;tzen dich mit einem&nbsp;kostenlosen Zugang zur Sprachlernplattform <strong>Babbel<\/strong>!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proftiere von unserer&nbsp;<strong>Shopping Card<\/strong>&nbsp;mit einem <strong>monatlichen Guthaben von 40&euro;<\/strong>,&nbsp;&uuml;ber das du frei verf&uuml;gen kannst!<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns&nbsp;<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel: R1644509<\/p>\\n<\/div>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Arbeitserlaubnis<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3471931405\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-11T00:59:08.797+01:00\",\"created_at\":\"2026-02-24T14:03:24.972+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"561\",\"source\":\"Talkpush\",\"id\":1903,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Sales Support R1699502\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support (Spanish Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for an Associate, Sales Support (Spanish Speaker) to join our team. Today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.\\nAt Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. \\n \\nAt Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><span><b><u>You Will<\/u><\/b><\/span><\/p><ul><li><p><span>Prepares quotes for contract renewal and RFP\/RFI responses<\/span><\/p><\/li><li><p><span>Maintains quote documentation with accurate pricing and configurations<\/span><\/p><\/li><li><p><span>Ensures the integrity of client information maintained in the database systems<\/span><\/p><\/li><li><p><span>Updating and managing Excel spreadsheets<\/span><\/p><\/li><li><p><span>Dealing with external and internal queries in a professional, client orientated manner<\/span><\/p><\/li><li><p><span>Performs bookings (Purchase Order processing) and booking reconciliation<\/span><\/p><\/li><li><p><span>Performs QA self-check and peers-check<\/span><\/p><\/li><li><p><span>Growing skill and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement<\/span><\/p><\/li><li><p><span>Seeks counsel and guidance from more senior Sales Support staff and management, as needed.<\/span><\/p><\/li><li><p><span>Prioritizes tasks to meet deadlines, paying attention to details<\/span><\/p><\/li><li><p><span>Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/span><\/p><\/li><li><p><span>Effectively maintain and improve Knowledge Base Tool<\/span><\/p><\/li><li><p><span>Effectively identify and call out operational risks to management for review and consideration<\/span><\/p><\/li><li><p><span>Understands and participates in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/span><\/p><\/li><li><p><span>Other duties, as assigned<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>You Are\/Have<\/u><\/b><\/span><\/p><ul><li><p><span><span><b>Malaysian citizen or Open to Expat<\/b><\/span><\/span><\/p><\/li><li><p><span><span>Associate: Graduates with a Diploma\/Degree, up to 1 year of relevant working experience preferred<\/span><\/span><\/p><\/li><li><p><span><b>Possess effective verbal and written communication skills in Spanish and English<\/b><\/span><\/p><\/li><li><p><span>Handle confidential information with complete integrity<\/span><\/p><\/li><li><p><span>Prior experience working independently with team-player mindset<\/span><\/p><\/li><li><p><span>Proven success in administrative tasks, organization of work materials, prioritization, and adherence to deadlines<\/span><\/p><\/li><li><p><span>Ability to identify, analyze, problem-solve, and recommend corrective and preventive action for high complexity and ambiguous scenario\/ issues. Escalate most challenging scenarios to management for direction<\/span><\/p><\/li><li><p><span>Ability to clearly articulate issues and challenges, and propose ideas or solutions<\/span><\/p><\/li><li><p><span>Proven ability to focus on customer needs and communicate with higher level staff, as needed<\/span><\/p><\/li><li><p><span>Proven success in working under pressure and tight deadlines (with or without guidance from senior team members)<\/span><\/p><\/li><li><p><span>Prior experience in following scripts and\/or processes according to contractual agreements<\/span><\/p><\/li><li><p><span>Proven success in multi-tasking, prioritizing, and managing time effectively<\/span><\/p><\/li><li><p><span>Ability to follow established procedures and practices<\/span><\/p><\/li><li><p><span>Proven success and aptitude to learn new technology and data<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Privacy and Information security<\/u><\/b><\/span><\/p><ul><li><p><span><span>Adhere security requirements in the process.<\/span><\/span><\/p><\/li><li><p><span><span>Protect the privacy of personal information.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Our Benefits and Perks<\/u><\/b><\/span><\/p><ul><li><p><span><span>Group Term Life Insurance<\/span><\/span><\/p><\/li><li><p><span><span>Group Health Insurance with coverage for dependents<\/span><\/span><\/p><\/li><li><p><span><span>Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)<\/span><\/span><\/p><\/li><li><p><span><span>Employee Assistance Program<\/span><\/span><\/p><\/li><li><p><span><span>Rewards and Recognition Program<\/span><\/span><\/p><\/li><li><p><span><span>Learning and Development Program<\/span><\/span><\/p><\/li><li><p><span><span>Fun &amp; Diversity Employee Engagement<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Accommodation and Diversity<\/u><\/b><\/span><\/p><p><span>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b><u>Other information<\/u><\/b><\/span><\/p><ul><li><p><span><span>Working Arrangement: 4 days WFH, 1 day WFO (Monday) <\/span><span><i>*this is current arrangement, but subject to change depends on business requirements<\/i><\/span><\/span><\/p><\/li><li><p><span><span>Working Hours: Monday to Friday, 9:00 PM - 6:00 AM\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Office Location: Wisma, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>If this sounds like an interesting opportunity, hit apply!<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>*Only shortlisted candidates will be contacted.<\/b><\/span><\/p>\",\"ats_external_id\":\"R1699502\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"3683.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:46.764+08:00\",\"created_at\":\"2026-02-24T12:12:45.089+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support--Spanish-Speaker-_R1699502\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. 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Operating in over 70 countries, we\u2019re proud to be recognized with awards such as <i>&#34;World&#39;s Best Workplaces&#34;<\/i>, <i>\u201cBest Companies for Career Growth\u201d<\/i>, and <i>\u201cBest Company Culture.\u201d<\/i><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Recruiter based on-site in Lisbon, Portugal, you\u2019ll play a key role in attracting, selecting, and onboarding the most talented professionals for our client \u2014 a leading brand in the medical equipment industry. You\u2019ll ensure that recruitment goals and service levels are achieved through strategic sourcing, effective interviewing, and exceptional candidate experiences.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s genuine potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally! You\u2019ll also have access to a range of FREE Learning and Leadership Development programs, setting you up for long-term success in Talent Acquisition or beyond.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><ul><li>Manage the full-cycle recruitment process \u2014 from job posting and sourcing to interviews and onboarding<\/li><li>Collaborate closely with hiring managers and project leads to understand hiring needs and role requirements<\/li><li>Screen and interview candidates efficiently, ensuring a strong match between skills, culture fit, and project demands<\/li><li>Maintain accurate candidate records and recruitment metrics in the ATS (Applicant Tracking System)<\/li><li>Provide timely updates and excellent communication to candidates throughout the recruitment process<\/li><li>Manage offer negotiations and onboarding coordination in partnership with HR and Operations<\/li><li>Ensure compliance with internal policies, diversity &amp; inclusion principles, and local labor laws<\/li><li>Contribute to employer branding initiatives and continuous improvement in the hiring process<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><ul><li>Are fluent in German (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate as an BPO environment<\/li><li>Have a solid understanding of sourcing strategies and candidate pipeline management<\/li><li>Are confident using ATS platforms and sourcing tools<\/li><li>Possess excellent communication, interpersonal, and negotiation skills<\/li><li>Thrive in a dynamic, results-oriented environment and enjoy building strong professional relationships<\/li><li>Have strong organizational skills and attention to detail<\/li><li>Experience hiring for technical or healthcare-related roles is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t tick every box, we still encourage you to apply \u2014 we\u2019re always looking for people with potential and passion.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing start-up project<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next exciting step in your career, we\u2019d love to hear from you. 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Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs-, Gesundheits- oder Bankenbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Bankwesen, Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob<strong>\u202f<\/strong><\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. 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Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2509584274\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T02:43:42.550+01:00\",\"created_at\":\"2026-02-23T16:45:48.381+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"558\",\"source\":\"Talkpush\",\"id\":1904,\"_score\":1},{\"campaign_title\":\"Recruiter I R1708451\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Dutch-speaking\",\"street\":\"PRT Lisbon - Av. 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Operating in over 70 countries, we\u2019re proud to be recognized with awards such as <i>&#34;World&#39;s Best Workplaces&#34;<\/i>, <i>\u201cBest Companies for Career Growth\u201d<\/i>, and <i>\u201cBest Company Culture.\u201d<\/i><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Recruiter based on-site in Lisbon, Portugal, you\u2019ll play a key role in attracting, selecting, and onboarding the most talented professionals for our client \u2014 a leading brand in the medical equipment industry. You\u2019ll ensure that recruitment goals and service levels are achieved through strategic sourcing, effective interviewing, and exceptional candidate experiences.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. 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You\u2019ll also have access to a range of FREE Learning and Leadership Development programs, setting you up for long-term success in Talent Acquisition or beyond.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><ul><li>Manage the full-cycle recruitment process \u2014 from job posting and sourcing to interviews and onboarding<\/li><li>Collaborate closely with hiring managers and project leads to understand hiring needs and role requirements<\/li><li>Screen and interview candidates efficiently, ensuring a strong match between skills, culture fit, and project demands<\/li><li>Maintain accurate candidate records and recruitment metrics in the ATS (Applicant Tracking System)<\/li><li>Provide timely updates and excellent communication to candidates throughout the recruitment process<\/li><li>Manage offer negotiations and onboarding coordination in partnership with HR and Operations<\/li><li>Ensure compliance with internal policies, diversity &amp; inclusion principles, and local labor laws<\/li><li>Contribute to employer branding initiatives and continuous improvement in the hiring process<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><ul><li>Are fluent in Dutch (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate as an BPO environment<\/li><li>Have a solid understanding of sourcing strategies and candidate pipeline management<\/li><li>Are confident using ATS platforms and sourcing tools<\/li><li>Possess excellent communication, interpersonal, and negotiation skills<\/li><li>Thrive in a dynamic, results-oriented environment and enjoy building strong professional relationships<\/li><li>Have strong organizational skills and attention to detail<\/li><li>Experience hiring for technical or healthcare-related roles is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t tick every box, we still encourage you to apply \u2014 we\u2019re always looking for people with potential and passion.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing start-up project<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next exciting step in your career, we\u2019d love to hear from you. 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Vill du vara en nyckelspelare i att beh&aring;lla kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong><\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Norrk&ouml;ping!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Om rollen:<\/strong> Som kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li>Supportera kunder &ouml;ver telefon genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<li>Har spr&aring;kkunskaper i n&aring;got av de andra nordiska spr&aring;ken; danska, finska och norska. 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Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4 data-pm-slice=\\\"1 1 []\\\">Deine Aufgaben<\/h4>\\n<p>Als Technischer Kundenberater (m\/w\/d) im Social Media Support in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Kund:innen <strong>technische Sachverhalte klar, verst&auml;ndlich und freundlich erkl&auml;ren<\/strong> &ndash; die Kommunikation &uuml;ber Chat liegt dir hierbei besonders.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Zus&auml;tzliche <strong>Aufgaben per E-Mail &uuml;bernehmen<\/strong> und Anliegen zuverl&auml;ssig und strukturiert bearbeiten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Auch <strong>per Telefon offen auf Menschen zugehen<\/strong> &ndash; insbesondere, wenn du im Anschluss an einen Chat aktiv Kontakt aufnimmst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Anfragen von Nutzer:innen rund um <strong>Verifizierung, Identit&auml;tspr&uuml;fung sowie den Erhalt des blauen Verifizierungsabzeichens<\/strong> &uuml;bernehmen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sensibel mit <strong>Meldungen zu Diskriminierung, Mobbing oder unangemessenem Verhalten<\/strong> umgehen und nach l&ouml;sungsorientierten Ans&auml;tzen suchen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Potentielle F&auml;lle von Identit&auml;tsdiebstahl und Fake-Accounts erkennen und <strong>geeignete Ma&szlig;nahmen<\/strong> <strong>einleiten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Nutzer:innen bei Herausforderungen mit der Reichweite, &ouml;ffentlicher Sichtbarkeit oder vermuteten Einschr&auml;nkungen (z.\u202fB. Shadow Bans) unterst&uuml;tzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Fragen zur Monetarisierung, Auszahlungen<\/strong> sowie zur Nutzung entsprechender Funktionen <strong>beantworten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bei Zugriffsproblemen auf Konten weiterhelfen und sicherstellen, dass Nutzer:innen ihre <strong>Profile wieder sicher verwenden k&ouml;nnen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Aktiv dazu beitragen, ein <strong>sicheres und unterst&uuml;tzendes digitales Umfeld<\/strong> f&uuml;r Creator und andere berechtigte Accounts <strong>zu erhalten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift\u202fmitbringst &ndash; <strong>Minimum C1-<\/strong>Niveau.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich\u202f&uuml;ber\u202f<strong>gute Englischkenntnisse<\/strong>\u202fin Wort und Schrift\u202fverf&uuml;gst &ndash; <strong>Minimum B2-Niveau<\/strong>.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent\u202fmit Serviceorientierung<\/strong>\u202fbist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Dich f&uuml;r\u202f<strong>Social Media, Online Medien oder digitales Marketing interessierst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die\u202fServicezeiten\u202f(Montag &ndash;\u202fSonntag von 08:00 &ndash; 24:00 Uhr),\u202fdie nach einem rotierenden Mehrschichtsystem besetzt werden,\u202f<strong>flexibel abdecken\u202fkannst<\/strong>.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sicher\u202fim Umgang\u202fmit dem PC\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Wohnhaft in\u202fDeutschland\u202fbist.\u202f<\/strong>Bewerber aus Sachsen,\u202fHessen, dem Saarland und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden, auch dann nicht, wenn es einen Zweitwohnsitz in einem anderen Bundesland gibt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die\u202f<strong>Anforderungen<\/strong>\u202fan einen\u202f<strong>Remote-Arbeitsplatz erf&uuml;llen\u202fkannst<\/strong>.\u202f\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202f <strong>weiter zu entwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Bereich Social Media<\/strong>, im Call Center oder in einem Bereich der Dienstleistung.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong> und Erfahrung in der Betreuung von Kund:innen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp;&ndash;&nbsp;ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an.<\/p>\\n<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, welches durch einen attraktiven Bonus und erg&auml;nzt wird. Es winken somit <strong>bis zu<\/strong><strong> 2.700<\/strong><strong>&euro; brutto\/Monat<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit\u202fbis zu\u202f<strong>25\u202fUrlaubstagen<\/strong>\u202fund einem\u202fflexiblen\u202fArbeitszeitkonto\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>6-w&ouml;chigen (Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du brauchst&nbsp;<strong>keinerlei Vorerfahrung<\/strong>.\u202fWir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du&nbsp;<strong>regelm&auml;&szlig;ige\u202fCoachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine\u202f<strong>attraktive Pr&auml;mie von 700&euro;<\/strong>\u202ff&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine&nbsp;<strong>Vielzahl an Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen Dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>100% Homeoffice - deutschlandweit<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel: R1668842<\/p>\\n<\/div>\\n<h4><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"2218841706\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T01:59:12.994+02:00\",\"created_at\":\"2026-02-22T16:45:47.744+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"552\",\"source\":\"Talkpush\",\"id\":1905,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ W@H \/ F4 MV \/ French\",\"campaign_type\":\"job_application\",\"job_title\":\"French speaking Technical Advisor (m\/f\/d) \u2013 Social Media Support \u2013 100% Homeoffice\",\"street\":\"\",\"address\":\"\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Apply for this remote opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Do you want to kickstart your social media career? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as a <strong>French speaking Technical Advisor (m\/f\/d) &ndash; Social Media Support &ndash; 100% Homeoffice<\/strong>, you will be the first point of contact for various customer enquiries, whether&nbsp;by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | 100% home office or at our location Andreasstra&szlig;e 10, 10243 Berlin | Monday - Sunday from 08:00 &ndash; 24:00 | <strong>French (C1) and<\/strong> <strong>English (B2) <\/strong>| inbound | a fix Salary: <strong>2.500,00&euro; gross\/ month<\/strong> |&nbsp;a monthly Bonus: <strong>up to 200,00&euro;<\/strong> | temporary contract<\/p>\\n<p><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programmes <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Your Tasks<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Technical<\/strong> <strong>Social Media Agent (m\/f\/d) <\/strong>\u202fin our team you will:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Explain technical issues to customers clearly, understandably, and in a friendly way &ndash; especially through chat communication.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Handle additional small tasks via email and process requests reliably and in a structured way.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Engage with people by phone when necessary &ndash; especially for follow-ups after chat interactions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Manage user inquiries regarding verification, identity checks, and obtaining the blue verification badge.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Handle reports of discrimination, bullying, or inappropriate behaviour with sensitivity and seek solution-oriented approaches.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Identify potential cases of identity theft or fake accounts and take appropriate action.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Support users facing challenges with reach, public visibility, or suspected restrictions (e.g. shadow bans).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Answer questions about monetization, payouts, and the use of related features.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Assist with account access issues and ensure users can safely use their profiles again.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Actively contribute to maintaining a safe and supportive digital environment for creators and verified accounts.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Have <strong>very good French skills (at least C1 level)<\/strong>, spoken and written.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have <strong>good English skills (at least B2 level)<\/strong>, spoken and written.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Are a <strong>communication talent<\/strong> with a service-oriented attitude, interacting with customers in a friendly and approachable manner.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Have an <strong>interest in social media, online media, or digital marketing<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Can <strong>flexibly cover rotating shifts<\/strong> during service hours (Monday &ndash; Sunday, 08:00 &ndash; 24:00).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Are <strong>confident using a computer<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Reside in Germany<\/strong> (Applicants from Saxony, Hesse, Saarland, and Hamburg cannot be considered, even with a second residence in another federal state).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Meet the <strong>technical requirements for remote work<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Are <strong>willing to continuously develop yourself<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience in customer service.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A recognised qualification and experience in customer service support.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We offer you&nbsp;<strong>100% remote<\/strong>&nbsp;work from your first day of work.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us&nbsp;<strong>full-time<\/strong>.\u202fMost weekends are off and are all yours!<\/p>\\n<\/li>\\n<li>You will receive<strong>&nbsp;a fixed monthly salary in the amount of<\/strong>&nbsp;<strong>2.500,00&euro; gross \/ month<\/strong>.<br \/><br \/><\/li>\\n<li>Performance is rewarded - improve your salary by<strong> up to &euro;200 per month.<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>With up to&nbsp;<strong>25 vacation days<\/strong>&nbsp;and a flexible working time account, both short and long breaks are possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You start with a <strong>paid 6-week<\/strong> <strong>(full-time) training<\/strong>&nbsp;course run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&nbsp;<strong>don't need any previous experience<\/strong>.\u202fWe will provide you with a mentor to support you right from the start.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular&nbsp;<strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your additional financial security through a&nbsp;<strong>company pension scheme<\/strong>&nbsp;comes as standard for us.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive an attractive&nbsp;<strong>bonus of &euro;700<\/strong>&nbsp;for every new employee you successfully recruit.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A wide&nbsp;<strong>range of employee discounts<\/strong>, negotiated by Concentrix with well-known partners, will help you save big.<\/p>\\n<\/li>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>100% remote in Germany or at our location<\/p>\\n<div>\\n<p>Internal job ID: \u202f\u202fR1675418<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"407095889\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-02T14:01:17.812+02:00\",\"created_at\":\"2026-02-22T16:30:10.348+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"551\",\"source\":\"Talkpush\",\"id\":1906,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Call Center Agent (m\/w\/d) Kundenbindung f&uuml;r Freenet <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail&nbsp;oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ( ab 30 Std.\/Woche) | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17,00&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung f&uuml;r die Fortf&uuml;hrung seines Vertrages pr&auml;sentieren, um den Kunden langfristig an uns zu binden.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst, falls du an einem hybriden Arbeitsmodell interessiert bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten dir&nbsp;<strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab 30 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch eine <strong>attraktive Provision und Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu\u202f 17,00<\/strong><strong>&euro; brutto\/Stunde*<\/strong><strong>.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW117246748 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW117246748 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1682242<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Brutto Stundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1250221342\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:42.017+01:00\",\"created_at\":\"2026-02-22T15:26:41.896+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"549\",\"source\":\"Talkpush\",\"id\":1907,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ WUP \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW142188738 BCX8\\\"><span class=\\\"SCXW142188738 BCX8\\\"><br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, oder im Bereich Energiewesen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>30\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"948543497\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:42.123+01:00\",\"created_at\":\"2026-02-22T15:14:02.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"548\",\"source\":\"Talkpush\",\"id\":1908,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ SN \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":\"Mecklenburg-Vorpommern\",\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Schwerin und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren Standort im Herzen der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit beinahe 20 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit&nbsp;oder&nbsp;Teilzeit&nbsp;ab 30 Std. pro Woche&nbsp;|&nbsp;unterschiedliche Arbeitszeitmodelle&nbsp;|&nbsp;Supportsprache:&nbsp;Deutsch&nbsp;|&nbsp;Branchen: Telekommunikation,&nbsp;Gesch&auml;ftskundenbetreuung,&nbsp;Bankwesen, Versicherung&nbsp;oder Energieanbieter&nbsp;| Inbound oder Outbound |&nbsp;unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW142188738 BCX8\\\"><span class=\\\"SCXW142188738 BCX8\\\">&nbsp;<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Kanu-Touren, Teamevents, monatliche Stammtische und vieles mehr<\/strong>&nbsp;sorgen f&uuml;r Abwechslung und echtes Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG<\/strong><br \/><strong>Hopfenbruchweg 6, 19059 Schwerin<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2872084199\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.915+01:00\",\"created_at\":\"2026-02-22T15:11:36.176+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"547\",\"source\":\"Talkpush\",\"id\":1909,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ MS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Banking\/ Finanzen, Energieversorgung<\/strong> oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3391848390\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.792+01:00\",\"created_at\":\"2026-02-22T15:03:07.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"544\",\"source\":\"Talkpush\",\"id\":1910,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ HAL \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Halle und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit&nbsp;bereits&nbsp;20 Jahren&nbsp;stehen&nbsp;wir&nbsp;f&uuml;r&nbsp;exzellenten&nbsp;Kundenservice&nbsp;&ndash;&nbsp;in&nbsp;unterschiedlichen&nbsp;Branchen.&nbsp;Auch f&uuml;r dich&nbsp;finden&nbsp;wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit&nbsp;oder&nbsp;Teilzeit&nbsp;ab 30 Std. pro Woche&nbsp;|&nbsp;unterschiedliche Arbeitszeitmodelle&nbsp;|&nbsp;Supportsprache:&nbsp;Deutsch&nbsp;|&nbsp;Branchen: Telekommunikation,&nbsp;Gesch&auml;ftskundenbetreuung,&nbsp;Bankwesen, Versicherung&nbsp;oder Energieanbieter&nbsp;| Inbound oder Outbound |&nbsp;unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3042926026\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.744+01:00\",\"created_at\":\"2026-02-22T14:54:22.543+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"541\",\"source\":\"Talkpush\",\"id\":1911,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\/ Kundenberater (m\/w\/d)\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs-, Gesundheits- oder Bankenbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Bankwesen, Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Banking<\/strong>\/ Finanzen, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 <\/span>D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2218495901\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.555+01:00\",\"created_at\":\"2026-02-22T14:39:47.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"539\",\"source\":\"Talkpush\",\"id\":1912,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Neudorfer Stra\u00dfe 43\",\"address\":\"Neudorfer Stra\u00dfe 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; <strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW178666881 BCX8\\\"><span class=\\\"SCXW178666881 BCX8\\\">&nbsp;<\/span><br class=\\\"SCXW178666881 BCX8\\\" \/><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Karriereerfolge kannst du direkt bei uns erleben&nbsp;<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">&ndash;&nbsp;<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW178666881 BCX8\\\"><span class=\\\"SCXW178666881 BCX8\\\">&nbsp;<\/span><br class=\\\"SCXW178666881 BCX8\\\" \/><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Deshalb bieten wir eine Reihe von\u202f<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>Programmen zur Spezialisierung<\/strong> <strong>oder F&uuml;hrungskr&auml;fteentwicklung<\/strong><\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/span><\/span><span class=\\\"EOP SCXW178666881 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe<\/strong> oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4130796170\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:37.889+01:00\",\"created_at\":\"2026-02-22T14:15:32.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"538\",\"source\":\"Talkpush\",\"id\":1913,\"_score\":1},{\"campaign_title\":\"Sr. Solution Architect I (TCF) R1696902\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Solution Architect \u2013 Conversational Platforms\",\"street\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"address\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"51050\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><b><u>AI Soluction Architect \u2013 Conversational Platforms | Remote in Bogota \/ Medellin | High-Impact Global Projects<\/u><\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and <b>industry-leading global<\/b> security for our staff and clients. You will work with the <b>best in the world<\/b> to design, implement and strategize IT, security, application <b>development, innovation, and solutions<\/b> in today\u2019s hyperconnected world. You will be part of the technology team that is core to our <b>vision of develop, build and run the future <\/b>of Integrated Services.<br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<br \/>\u00a0<\/p><p>This Solution Architect role combines deep technical expertise in <b>Conversational AI, Generative AI (GenAI), and Agentic<\/b> <b>AI<\/b> with <b>pre-sales consulting responsibilities.<\/b> The position is responsible for designing and solutioning enterprise-grade contact center automation solutions, <b>integrating CCaaS platforms<\/b>, and leveraging advanced AI capabilities. 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Nederland (meer dan 9 miljoen klanten). Je zult <strong>telefonisch en per chat<\/strong> klantenservice verlenen. Het doel is om de klanten te helpen, te adviseren en de webwinkel zo goed mogelijk te representeren. Om te leren hoe je een uitstekende klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal, zowel in woord als geschrift;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over internet thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken);<\/p>\\n<\/li>\\n<li>\\n<p>Verklaring van goed gedrag kunnen overleggen<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 21:00 PM (<strong>tenminste twee keer<\/strong> <strong>per week<\/strong> <strong>vanaf 03:00uur<\/strong> beschikbaar zijn en tenminste <strong>drie keer per week<\/strong> <strong>tot 21:00uur<\/strong> beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst drie (3) weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:30uur.<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 03:00 en 21:00uur (minimale beschikbaarheid van 40uren per week opgeven)<\/p>\\n<\/li>\\n<li>\\n<p>Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst enkele vereiste instroomtoetsen moeten maken op kantoor bij afdeling Recruitment.<\/p>\\n<\/li>\\n<li>\\n<p>Indien de toetsen goed gemaakt zijn, zal je daarna ook een sollicitatiegesprek voeren met een teamcaptain van het project.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren. We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"665802995\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T02:55:52.110+02:00\",\"created_at\":\"2026-02-20T16:49:40.028+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"93\",\"source\":\"Talkpush\",\"id\":495,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1695943\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"Klantenservice medewerker voor Specsavers in Malaga\u00a0\",\"long_description\":\"<p><b>Klantenservice medewerker voor Specsavers in Malaga<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Wij zijn op zoek naar Nederlandstalige medewerker voor de Specsavers klantenservice in ons kantoor in Malaga! \u00a0<br \/>\u00a0<br \/>Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega&#39;s.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In de rol van Klantenservice medewerker behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Je werkt vanuit ons nieuwe ruime kantoor in het zonnige Benalm\u00e1dena-M\u00e1laga waar waar collegialiteit, ontwikkeling en aandacht voor diversiteit hoog in het vaandel staan.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Taken:\u00a0<\/b><\/p><p>- Je beantwoordt vragen en help eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen. \u00a0<br \/>- Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem \u00a0<br \/>- Jouw \u201dnumber 1 focus\u201d is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de\u00a0 klanttevredenheid \u00a0<br \/>- Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecre\u00eberd \u00a0<br \/>- Mogelijkheid om in de toekomst vragen via Social Media te behandelen \u00a0<br \/>- Teamwork, snel en adequaat communiceren via de verschillende communicatiekanalen\u00a0 \u00a0<br \/>- Gestelde targets bereiken\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Over jou:\u00a0<\/b><br \/>- Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen \u00a0<br \/>- Je bent punctueel \u00a0<br \/>- Je hebt ervaring met computer- en CRM systemen en bent in staat om hier gelijktijdig mee te werken \u00a0<br \/>- Je bent proactief in het ontwikkelen van je kennis van de diensten, procedures en de producten van Specsavers \u00a0<br \/>- Je bent klantvriendelijk, hebt geduld en kunt ontevreden klanten op een professionele en positieve manier verder helpen \u00a0<br \/>- Je staat open voor een constant veranderende werkomgeving\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Wij bieden:\u00a0<\/b><\/p><p>- Volledig Spaans contract \u00a0<br \/>- Mogelijkheden voor verdere professionele ontwikkeling en groei \u00a0<br \/>- Vast dienstverband vanaf dag 1 \u00a0<br \/>- Betaalde opleiding \u00a0<br \/>- Betaalde vakantie (4 weken &#43; 4 dagen \/ kalenderjaar) \u00a0<br \/>- Een modern kantoor met een open en ruime indeling \u00a0<br \/>- Werktijden: wisselend van maandag tot en met vrijdag tussen 08:00 - 18:00, zaterdag van 09:00 tot 17:00 (twee vrije weekenden per maand)\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Herken je jezelf in bovenstaande beschrijving en wil je ons team komen versterken, stuur dan vandaag nog je CV op!\u00a0<\/p><p>START: 13\/04\/2026<br \/>LOCATIE: Malaga, Benalm\u00e1dena \u00a0<br \/>TYPE CONTRACT: voltijds\u00a0<\/p><p><\/p><p><i>Concentrix\u00a0 is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws\u00a0<\/i><br \/>R1695943<\/p>\",\"ats_external_id\":\"R1695943\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:18.246+02:00\",\"created_at\":\"2026-02-20T14:57:07.087+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk\/apply?\",\"head_count\":302,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362919\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1695943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1695943\/apply\",\"job_requisition_id\":\"R1695943\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noort.van@concentrix.com\"},\"first_name\":\"Jamie Joelle Van De Noort (102541271)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695943\",\"wid\":\"eb920a504ca410087c3bfe7715c40000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-spain\",\"campaign_id\":\"119\",\"source\":\"Talkpush\",\"id\":1883,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1604290\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Norwegian-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Malaga (on-site)\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Want to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a <b>Customer Service Representative in Malaga (on-site), <\/b>you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the satellite television provider industry.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Career growth and personal development\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What you will do in this role\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Customer Service Representative on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>- Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Handle calls that are not answered by stores and submit customer inquiries via CRM systems<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Always focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfaction<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Follow the processes and procedures created for the project<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunity to handle inquiries via social media and email in the future<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Be on site at a timely manner, ready to start work at the agreed time<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work together as a group and achieve set goals<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Norwegian with advanced level of English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are adaptable, customer focused and able to learn tasks and processes<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are energetic with well-developed communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent time management skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good computer skills, knowledge and experience of Microsoft and Internet.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time <\/span><span>39 hours<\/span><span>\/week permanent contract: Mon - Fri 08:00 <\/span><\/span><span><span>\u00a0- 18:00<\/span><\/span><\/p><p><span><span>- Start date: 13\/04\/2026<\/span><\/span><br \/><span><span>- <\/span><span>Competitive\u00a0 salary<\/span><span> conditions, which will allow you to live well in Spain<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Central office location in Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p>R1604290<\/p><\/div>\",\"ats_external_id\":\"R1604290\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:18.354+02:00\",\"created_at\":\"2026-02-20T14:56:12.420+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM\/apply?\",\"head_count\":300,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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This role will be responsible for ensuring adherence to CNX security requirements and client contractual security standards across production environments.<\/span><\/span><\/p><p><span><span><b>Key Responsibilities:<\/b><\/span><\/span><\/p><p><span><b>Security Inspections:<\/b><\/span><\/p><ul><li><span>Conduct daily security inspections to ensure compliance with badge access, Clean Desk Policy, and the use of approved websites and applications.<\/span><\/li><li><span>Prevent unauthorized disclosure of confidential information through non-authorized channels.<\/span><\/li><\/ul><p><span><b>Compliance Verification &amp; Documentation:<\/b><\/span><\/p><ul><li><span>Document compliance results from daily inspections, identify areas for improvement, and propose corrective actions.<\/span><\/li><li><span>Ensure follow-up and documentation of corrective actions.<\/span><\/li><\/ul><p><span><b>Physical Badge Access Controls:<\/b><\/span><\/p><ul><li><span>Perform monthly checks on badge access reconciliation and work schedules for secured areas.<\/span><\/li><li><span>Ensure parity between entries and exits as per antipassback solutions.<\/span><\/li><\/ul><p><span><b>CCTV Monitoring Controls:<\/b><\/span><\/p><ul><li><span>Conduct weekly CCTV sample checks to ensure rule compliance, functionality, and appropriate recording practices.<\/span><\/li><\/ul><p><span><b>User Access Management:<\/b><\/span><\/p><ul><li><span>Oversee a documented user management process, conduct monthly reviews, and inform relevant teams of any deviations.<\/span><\/li><\/ul><p><span><b>Yubikey Management:<\/b><\/span><\/p><ul><li><span>Perform monthly compliance checks and daily physical inspections of Yubikey secure storage.<\/span><\/li><\/ul><p><span><b>Training and Awareness:<\/b><\/span><\/p><ul><li><span>Develop and ensure 100% completion of mandatory security trainings.<\/span><\/li><li><span>Monitor weekly completion status.<\/span><\/li><\/ul><p><span><b>Risk 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Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14115\",\"source\":\"Talkpush\",\"id\":1386,\"_score\":1},{\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1706044\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>Ben jij een resultaatgerichte leider die zonder moeite kan schakelen tussen verschillende (internationale) opdrachtgevers? Voor onze vestiging te Highway zijn we op zoek naar een nieuwe Delivery Manager. Je gaat in deze rol de klanttevredenheid en performance optimaliseren binnen een wereldwijd opererende organisatie!<\/p><p><\/p><p><\/p><h1><b>Meer over deze functie<\/b><\/h1><p>Als Delivery Manager bij Concentrix sta jij aan het roer van de gaafste merken ter wereld. Je spot kansen voordat anderen ze zien, schakelt razendsnel en haalt het maximale uit je team. Geen dag is hetzelfde: je optimaliseert processen, motiveert je team en overtreft klantverwachtingen. En als reizen jouw ding is, zit je hier goed! We zijn actief in meerdere landen: van Suriname en Cura\u00e7ao tot steden door heel Europa, jij maakt impact waar het gebeurt. Jouw focus ligt op onder andere:<\/p><p><\/p><ul><li><p><b>Leiderschap: <\/b>Jij inspireert en stuurt je team, waardoor ze groeien en samen topprestaties kunnen leveren.<\/p><\/li><li><p><b>Operationele flow:<\/b> Met de juiste mensen op de juiste plek zorg jij voor een effici\u00ebnte planning en soepele processen.<\/p><\/li><li><p><b>Klantrelatie:<\/b> Jij zorgt voor een goede relatie met de klant en dat verwachtingen worden overtroffen.<\/p><\/li><li><p><b>Data &amp; prestaties:<\/b> Jij vertaalt cijfers naar de juiste strategische acties en weet precies hoe je KPI\u2019s kunt verbeteren.<\/p><\/li><li><p><b>Financieel inzicht:<\/b> Je bewaakt kosten en vindt slimme manieren om effici\u00ebnt te werken zonder in te leveren op kwaliteit.<\/p><\/li><li><p><b>Kwaliteit &amp; compliance:<\/b> Jij zorgt ervoor dat alles voldoet aan de wet- en regelgeving.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b>Wat bieden wij<\/b><\/h1><ul><li>Een<b> marktconform salaris<\/b> en een <b>jaarlijkse prestatiebonus<\/b>;<\/li><li><b>20 vakantiedagen<\/b> (bij een fulltime contract)<\/li><li>Een <b>laagdrempelige organisatie<\/b> waardoor je snel kunt schakelen met medewerkers en het directieteam om over jouw visie in gesprek te gaan;<\/li><li>Veel ruimte voor eigen initiatieven en waar <b>jouw mening telt<\/b>;<\/li><li>Werken met een <b>super divers team<\/b>, van Gen Z en Millenials tot aan Boomers. Allemaal met hetzelfde doel voor ogen: goed resultaat voor de klant;<\/li><li>Hele <b>vette development dagen<\/b> waarin je met jouw collega\u2019s samen werkt aan de toekomst!<\/li><\/ul><p><\/p><p><\/p><h1><b>Wie wij zoeken<\/b><\/h1><ul><li><p>Je hebt een hbo- of wo-werk- en denkniveau.<\/p><\/li><li><p>Ervaring als manager in de contactcenterbranche.<\/p><\/li><li><p>Inzicht in klantcontact en kanaalontwikkelingen.<\/p><\/li><li><p>Ervaring met projectmanagement.<\/p><\/li><li><p>Helder en overtuigend kunnen presenteren en communiceren.<\/p><\/li><li><p>In een veeleisende omgeving blijf je kalm en houd je overzicht.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b><span>Solliciteer direct!<\/span><\/b><\/h1><p><span>Zie jij jezelf wel werken in deze functie? Klik op onderstaande knop om direct te solliciteren. <\/span><\/p><p><\/p><p><\/p><h1><b><span>Over Concentrix<\/span><\/b><\/h1><p><span>Concentrix is een wereldwijde leider in technologie en services die topmerken helpt groeien met innovatieve oplossingen in 70&#43; landen. We worden erkend als een van de beste werkgevers en bieden volop kansen voor groei en ontwikkeling. We bieden gelijke kansen aan iedereen, ongeacht achtergrond of identiteit, en streven naar een inclusieve werkomgeving. 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Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.cely@concentrix.com\"},\"first_name\":\"Carolina Cely Strauch (103126126)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707163\",\"wid\":\"1a8a127c40e21014ae5d13f1db9f0000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14100\",\"source\":\"Talkpush\",\"id\":1392,\"_score\":1},{\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1707902\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer(Bilingual-French)\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p>We are looking a Cloud Resiliency Engineer, will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><p>This role requires a fluent French level.<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><\/li><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Certifications (will need to get certified within 2-3 months of joining if missing any of the following)<\/b><\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate.<\/p><\/li><\/ul><p><\/p><p><b>Salary Range: <\/b><\/p><p><\/p><p>The base salary range for this position is $79,767-$125,348 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.\u00a0<span>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p>The deadline to apply for this position is:<span>\u00a0<\/span> <span>4<\/span><i>\/15\/2026<\/i> <i>.<span>\u00a0<\/span><\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements: <\/b><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement <\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><\/p><p>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1707902\",\"location\":\"CAN, Nova Scotia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:14:06.288+08:00\",\"created_at\":\"2026-02-20T02:04:00.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368047\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\/apply\",\"job_requisition_id\":\"R1707902\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1707902\",\"wid\":\"7a7446649db31014fd19edfd24bf0000\",\"descriptor\":\"Cloud Resiliency Engineer(Bilingual-French)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14099\",\"source\":\"Talkpush\",\"id\":1393,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1707722\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Italien\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat CDI de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/li><li>Un transport du retour assur\u00e9 par l&#39;entreprise<\/li><li>Une assurance compl\u00e9mentaire famille<\/li><li>Une formation initiale et continue<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;italien, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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<\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as&nbsp;<strong>German&nbsp;Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>German (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>German-speaking Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in German <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1644517<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"266405024\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:37.012+01:00\",\"created_at\":\"2026-02-18T16:17:49.275+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"530\",\"source\":\"Talkpush\",\"id\":1914,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Czech\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech Sales Agent (m\/f\/d) Social Media Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Become an expert on Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Czech and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as <strong>Czech Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Czech (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Czech <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1567873<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"690427910\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-13T12:52:12.616+01:00\",\"created_at\":\"2026-02-18T15:17:26.840+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"529\",\"source\":\"Talkpush\",\"id\":1915,\"_score\":1},{\"campaign_title\":\"DeLonghi | Finnish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with Finnish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer Support: Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Product Advice: Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Call Handling: Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Data &amp; Documentation: Keep things running smoothly by managing customer data, records, and documentation with precision.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Troubleshooting: Help customers solve technical issues quickly and effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Our requirements<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Finnish (C1 level, both written and spoken)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>English Proficiency (B2 level) &ndash; You&rsquo;ll need to collaborate with our international team and participate in training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Skills: Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communication &amp; Organizational Skills: You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A Customer-First Mindset: You&rsquo;re approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Optional<\/h3>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (especially in e-commerce, tech support, or pre\/post-sales roles).<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in Style: A modern, sleek office located at Global Office Park in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing Benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Referral Perks: Get rewarded for referring friends to join our awesome team.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>International Vibes: Work alongside a friendly, multicultural team that supports and collaborates globally.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Career Growth: With us, you&rsquo;re not just another employee &ndash; you&rsquo;re part of a team that&rsquo;s invested in your growth and success. Plenty of opportunities to climb the career ladder!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3376561150\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-22T00:59:03.283+01:00\",\"created_at\":\"2026-02-18T13:57:44.174+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"622\",\"source\":\"Talkpush\",\"id\":328,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1707455\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend for Customer, Order & Technichal Support Specialist (Dutch - speaking) - Medical Equipment\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer &amp; Technical Support Specialist<\/b> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of <b>FREE Learning and Leadership Development programs<\/b> designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer &amp; Technical Support Specialist, you will:<\/p><ul><li>Deliver <b>technical support and troubleshooting<\/b> for medical diabetes devices, consumables and accessories.<\/li><li>Manage <b>order intake and renewals<\/b> in compliance with company guidelines.<\/li><li>Assist customers with <b>product usage and ordering<\/b> through multichannel support (calls, email, chat, and SMS).<\/li><li><b>Accurately document<\/b> all customer contacts in English.<\/li><li>Apply <b>active listening and empathy<\/b> to handle sensitive patients and situations.<\/li><li>Follow defined <b>procedures and scripts<\/b> to ensure regulatory and safety standards.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, both verbal and written, in <b>Dutch<\/b> &#43; <b>C1 level in English<\/b>.<\/li><li>Can support <b>more than one market simultaneously<\/b>.<\/li><li>Have a <b>strong customer service orientation<\/b> with excellent communication skills.<\/li><li>Possess <b>problem-solving, prioritization, and organizational skills<\/b>.<\/li><li>Stay <b>calm under stress<\/b> and adapt quickly to change.<\/li><li>Have the <b>patience and good temper<\/b> to handle disputes and emergencies.<\/li><li>Apply <b>active listening and empathy<\/b> to resolve client issues.<\/li><li>(Bonus) Bring <b>knowledge or background in healthcare, diabetes devices, or technical support<\/b>.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Relocation Package if you come from abroad<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you\u2019ll be working on<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <b>440k&#43; game-changers<\/b> around the globe call Concentrix their <i>employer of choice<\/i>.<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are <b>legally authorized to work in Portugal<\/b> will be considered for this position.<\/p>\",\"ats_external_id\":\"R1707455\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:54:45.395+08:00\",\"created_at\":\"2026-02-18T20:03:52.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\/apply\",\"job_requisition_id\":\"R1707455\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707455\",\"wid\":\"4e63fdb76a6e10149d691eb7a2df0000\",\"descriptor\":\"Refer a Friend for Customer, Order & Technichal Support Specialist (Dutch - speaking) - Medical Equipment\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><\/div>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22337\",\"source\":\"Talkpush\",\"id\":623,\"_score\":1},{\"campaign_title\":\"Vonage | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with English Language Skills for US Market (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">What You'll Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Seal the Deal:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Identify&nbsp;and win over new customers, building long-term relationships along the way.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Pitch Perfect:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Deliver compelling sales presentations and negotiate in English like a pro.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Needs Navigator:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Understand customer needs and craft tailor-made offers that resonate.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Closer Extraordinaire:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Close deals and negotiate terms with finesse.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Collaborate &amp; Conquer:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work closely with marketing and tech teams to ensure top-notch service.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Market Maven:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Stay ahead of the competition by keeping a pulse on market trends and opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What You Bring:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Linguistic Prowess:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Fluent in English, both spoken and written<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Communication Skills:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Exceptional negotiation and interpersonal abilities.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Self-Starter:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Proactive, independent, and&nbsp;a team&nbsp;player.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Student-Friendly:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Great opportunity&nbsp;for students looking to gain professional experience.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Industry Insight:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Experience in telecommunications or IT is a plus.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong>US Market Orientation<\/strong>: Availability to work onsite from our office in Szczecin during night hours (until 1 AM).<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What We Offer:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Competitive Pay:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Attractive base salary with a performance-based bonus system (up to 4000 PLN)<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Growth Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Access to professional development and training.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Dynamic Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Be part of a vibrant, international team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Supportive Culture:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work in a friendly atmosphere with experienced colleagues.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1430333381\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.122+01:00\",\"created_at\":\"2026-02-18T10:18:36.506+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"621\",\"source\":\"Talkpush\",\"id\":329,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1707112\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas Europeu - Rent-a-car\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experimenta o poder de uma carreira revolucion\u00e1ria<\/b><\/span><\/p><p><span>Est\u00e1s \u00e0 procura de algo mais? Somos uma empresa global, l\u00edder em tecnologia e servi\u00e7os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg\u00f3cios atrav\u00e9s da tecnologia e de solu\u00e7\u00f5es integradas, em mais de 70 pa\u00edses. E orgulhamo-nos de ser reconhecidos com pr\u00e9mios como &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; e &#34;Best Company Culture,&#34; ano ap\u00f3s ano.<\/span><\/p><p><\/p><p><span>Se procuras crescimento e inspira\u00e7\u00e3o, enquanto <b>Representante do Servi\u00e7o de Apoio ao Cliente em Braga, Portugal (On-Site<\/b>), connosco os teus objetivos s\u00e3o alcan\u00e7ados. A tua miss\u00e3o ser\u00e1 garantir que alcan\u00e7amos os objetivos de desempenho em todas as opera\u00e7\u00f5es. E que respondemos \u00e0s expectativas dos nossos clientes, atingindo a excel\u00eancia operacional ao n\u00edvel da qualidade, efici\u00eancia e melhoria da jornada do cliente.<\/span><\/p><p><\/p><p><span><b>Crescimento profissional e pessoal<\/b><\/span><\/p><p><span>Damos-te toda a forma\u00e7\u00e3o, tecnologias de ponta e o apoio cont\u00ednuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l\u00edderes foram promovidos internamente! \u00c9 por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran\u00e7a, criados para te colocar no caminho certo para constru\u00edres a carreira que sempre imaginaste.<\/span><\/p><p><\/p><p><span><b>O que vais fazer diariamente?<\/b><\/span><\/p><p><span>Enquanto\u00a0Representante do Servi\u00e7o de Apoio ao Cliente vais :<\/span><\/p><ul><li><span>Assistir os clientes atrav\u00e9s de m\u00faltiplos canais (e-mail ou telefone) de forma entusiasta e profissional.<\/span><\/li><li><span>Apoiar os clientes na gest\u00e3o de reservas, cancelamentos, e quest\u00f5es de fatura\u00e7\u00e3o.<\/span><\/li><li><span>Atrair potenciais clientes respondendo a perguntas sobre reservas de aluguer de autom\u00f3veis e as suas diferentes modalidades, sugerindo, e acrescentando informa\u00e7\u00f5es sobre estes servi\u00e7os para satisfazer as necessidades do cliente.<\/span><\/li><li><span>Reunir informa\u00e7\u00e3o de novos clientes e inseri-la na plataforma.<\/span><\/li><li><span>Processar e responder prontamente aos pedidos de contacto.<\/span><\/li><li><span>Contribuir para criar um compromisso com a marca do nosso cliente.<\/span><\/li><\/ul><p><\/p><p><span><b>As tuas qualifica\u00e7\u00f5es :<\/b><\/span><\/p><ul><li><span>Tens um excelente n\u00edvel de Portugu\u00eas Europeu (escrito e oral)\u00a0e bom nivel de Ingl\u00eas (B2)<\/span><\/li><li><span>Tens excelentes capacidades de comunica\u00e7\u00e3o aliadas \u00e0 empatia e ao esp\u00edrito de equipa<\/span><\/li><li><span>Adoras identificar as necessidades dos clientes e propor solu\u00e7\u00f5es r\u00e1pidas\u00a0<\/span><\/li><li><span>\u00c9s proficiente na utiliza\u00e7\u00e3o de programas inform\u00e1ticos<\/span><\/li><\/ul><p><\/p><p><span>Mesmo que n\u00e3o tenhas todas as qualifica\u00e7\u00f5es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/span><\/p><p><\/p><p><span><b>O que te oferecemos<\/b><\/span><\/p><p><span>Nesta fun\u00e7\u00e3o, oferecemos benef\u00edcios que apoiam o teu estilo de vida \u00fanico:<\/span><\/p><ul><li><span>A tempo inteiro com contratos por tempo indeterminado (negoci\u00e1veis em fun\u00e7\u00e3o da tua experi\u00eancia e das necessidades do nosso cliente)<\/span><\/li><li><span>Sal\u00e1rio competitivo e b\u00f3nus de performance<\/span><\/li><li><span>Localiza\u00e7\u00e3o privilegiada em Braga, Portugal<\/span><\/li><li><span>Oportunidades de b\u00f3nus com o programa Refer a Friend (refer\u00eancia)<\/span><\/li><li><span>Forma\u00e7\u00e3o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/span><\/li><li><span>Programas de desenvolvimento de carreira<\/span><\/li><\/ul><p><\/p><p><span><b>Vive a tua melhor vers\u00e3o!<\/b><\/span><\/p><p><span>Se tudo isto te parece incr\u00edvel e queres dar o pr\u00f3ximo passo na tua carreira profissional, ent\u00e3o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de &#34;empregador de refer\u00eancia&#34;.<\/span><\/p><p><\/p><p><span><b>Concentrix \u00e9 uma empresa que promove a igualdade de oportunidades<\/b><\/span><\/p><p><span><i>Estamos orgulhosamente unidos enquanto uma s\u00f3 equipa, uma \u00fanica empresa, a n\u00edvel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina\u00e7\u00e3o e ass\u00e9dio. Todas as nossas pr\u00e1ticas de recrutamento s\u00e3o baseadas nas necessidades de neg\u00f3cio, requisitos do trabalho e qualifica\u00e7\u00f5es profissionais, sem considerar a ra\u00e7a, a idade, a identidade de g\u00e9nero, a orienta\u00e7\u00e3o sexual, a religi\u00e3o, a etnia, o estado familiar ou parental, a nacionalidade, defici\u00eancia ou qualquer outra classifica\u00e7\u00e3o protegida pelas leis nacionais aplic\u00e1veis.<\/i><\/span><\/p><p><\/p><p><span><b>Elegibilidade para trabalhar<\/b><\/span><\/p><p><span>De acordo com a legisla\u00e7\u00e3o portuguesa, s\u00f3 ser\u00e3o considerados para esta posi\u00e7\u00e3o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/span><\/p>\",\"ats_external_id\":\"R1707112\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.417+08:00\",\"created_at\":\"2026-02-17T20:04:02.730+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368011\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\/apply\",\"job_requisition_id\":\"R1707112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707112\",\"wid\":\"a67c750e59b210144bb4ffab71d90001\",\"descriptor\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas Europeu - Rent-a-car\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22331\",\"source\":\"Talkpush\",\"id\":624,\"_score\":1},{\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Wij zoeken jou!<\/strong><\/p>\\n<p><strong>Een gloednieuwe kans wacht op je!<\/strong><\/p>\\n<p>Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte functie voor je!<\/p>\\n<p><strong>Functieomschrijving:<\/strong><\/p>\\n<p>Kruip in de rol van Klantenserviceco&ouml;rdinator en draag bij aan onze missie in het beheer van belangrijke regelingen zoals de Zorgverzekeringswet (Zvw), de Sociale Ondersteuningswet (Wmo) en de Wet Langdurige Zorg (Wlz) Je behandelt belangrijke vragen en hebt direct invloed op de klanttevredenheid en de kwaliteit van de dienstverlening.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Klantcontact: Telefoongesprekken afhandelen over openstaande saldi, automatische incasso's en wijzigingen in de regelingen voor Wmo en Wlz<\/li>\\n<li>Effici&euml;nte verwerking: Schriftelijke verzoeken voor updates van rekeninggegevens verwerken en zorg dragen voor het verwerken van automatische incasso's<\/li>\\n<li>Uitstekende service leveren: Klantenservice van topkwaliteit bieden en een hoge mate van administratieve nauwkeurigheid hanteren<\/li>\\n<\/ul>\\n<p><strong>Ideale kandidaat:<\/strong><\/p>\\n<ul>\\n<li>Uitstekende taalvaardigheid: Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels<\/li>\\n<li>Uitzonderlijke communicatieve vaardigheden: het vermogen om idee&euml;n helder en boeiend over te brengen.<\/li>\\n<li>Technisch onderlegd: je bent vertrouwd met diverse computerprogramma's en -tools<\/li>\\n<li>Georganiseerd en analytisch: besluitvaardigheid en analytische vermogen helpt je om op de zaken vooruit te lopen<\/li>\\n<li>Klantgerichte houding: &nbsp;een positieve instelling en focus op het leveren van uitstekende klanttevredenheid<\/li>\\n<li>Waardevolle ervaring: Hoewel eerdere ervaring een \u200b\u200bpluspunt is, is leergierigheid en de wil om te groeien iets wat voor ons echt telt<\/li>\\n<\/ul>\\n<p><strong>Wat bieden wij u? Wij:<\/strong><\/p>\\n<ul>\\n<li>Concurrerend salaris<\/li>\\n<li>Standaard werktijden<\/li>\\n<li>Gunstige kantoorlocatie, dicht bij bushaltes en de metro<\/li>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<li>Professionele ontwikkelings- en loopbaanbegeleidingsprogramma's om de stappen in de gewenste ontwikkeling in kaart te brengen<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<li>Verhuisvergoeding indien nodig (accommodatie en reiskosten)<\/li>\\n<li>Enkele van de extra voordelen zijn: ziektekosten- en levensverzekering, multisportpas, reiskostenvergoeding, bonus voor belangrijke levensgebeurtenissen, extra betaald verlof voor opleidingen, kortingen voor medewerkers, bedrijfsevenementen en nog veel meer<\/li>\\n<li>U waardeert onze waarden van erkenning, integriteit, eenheid en betrokkenheid, en u bent enthousiast om ook het \\\"wow\\\"-effect te cre&euml;ren. Meer dan uw achtergrond, zijn het uw motivatie en persoonlijkheid die ervoor zorgen dat u deel uitmaakt van onze leuke community.<\/li>\\n<\/ul>\\n<p><strong><em><span style=\\\"background-color: #ffffff;\\\">Voor expats is wonen in Sofia bijzonder eenvoudig. De stad heeft een groot aanbod aan betaalbare, vaak gemeubileerde appartementen, waardoor je snel en zonder gedoe een geschikte woning vindt<\/span><\/em><\/strong><\/p>\\n<p>Let op: niet-EU ingezetenen moeten een geldige werkvergunning in Bulgarije hebben om in aanmerking te komen voor een baan.<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2941470139\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:45.446+03:00\",\"created_at\":\"2026-02-17T13:15:24.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"588\",\"source\":\"Talkpush\",\"id\":182,\"_score\":1},{\"campaign_title\":\"GTM - Hebrew - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Hebrew Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Hebrew&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Turkish&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706920\",\"location\":\"Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:58:51.535+08:00\",\"created_at\":\"2026-02-17T02:03:59.081+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"7171\",\"primary_location\":{\"id\":\"CI-ABI-LEWOR-01\",\"wid\":\"67c6ce5ee10b101d8700586e51d90000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marielle.attoumo@concentrix.com\"},\"first_name\":\"Attoumo, Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102568168\",\"wid\":\"da7d7d2449a21010329bbbcbd3690002\",\"descriptor\":\"Marielle Ange Yasmina Ezouma Attoumo (102568168)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"job_requisition_id\":\"R1706920\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guyroland.tano@concentrix.com\"},\"first_name\":\"Guy-Roland Kouassi Tano (102551382)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706920\",\"wid\":\"a67c750e59b210140f8382e9c83a0000\",\"descriptor\":\"Chef de projet Bilingue\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"14070\",\"source\":\"Talkpush\",\"id\":1395,\"_score\":1},{\"campaign_title\":\"GTM - Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Portuguese Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Portuguese&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1608184855\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T03:59:13.263+04:00\",\"created_at\":\"2026-02-16T20:37:52.513+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2915\",\"source\":\"Talkpush\",\"id\":414,\"_score\":1},{\"campaign_title\":\"GTM - Arabic - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"4115340548\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.560+04:00\",\"created_at\":\"2026-02-16T20:35:51.908+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2914\",\"source\":\"Talkpush\",\"id\":415,\"_score\":1},{\"campaign_title\":\"GTM - Arabic - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"640689010\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.546+04:00\",\"created_at\":\"2026-02-16T20:32:25.847+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2912\",\"source\":\"Talkpush\",\"id\":416,\"_score\":1},{\"campaign_title\":\"GTM - German - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1655679821\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T03:59:13.598+04:00\",\"created_at\":\"2026-02-16T20:30:48.063+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2911\",\"source\":\"Talkpush\",\"id\":417,\"_score\":1},{\"campaign_title\":\"GTM - German - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"853036782\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.533+04:00\",\"created_at\":\"2026-02-16T20:22:50.394+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2910\",\"source\":\"Talkpush\",\"id\":418,\"_score\":1},{\"campaign_title\":\"GTM - German - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2523032816\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.518+04:00\",\"created_at\":\"2026-02-16T20:21:10.906+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2909\",\"source\":\"Talkpush\",\"id\":419,\"_score\":1},{\"campaign_title\":\"GTM - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3510607402\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.505+04:00\",\"created_at\":\"2026-02-16T20:15:20.835+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2907\",\"source\":\"Talkpush\",\"id\":420,\"_score\":1},{\"campaign_title\":\"GTM - Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"492011650\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.444+04:00\",\"created_at\":\"2026-02-16T19:49:55.419+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met1\",\"campaign_id\":\"2899\",\"source\":\"Talkpush\",\"id\":426,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1706741\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<h2>NOW <span>Hiring for roles commencing throughout March &amp; April<\/span><\/h2><p><\/p><h2>Looking to break into financial services or build a long-term corporate career?<br \/><br \/>We\u2019re expanding our team and are seeking customer-focused professionals to support members of one of Australia\u2019s leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact.<\/h2><div><div><div><div><div><div><h2>We don\u2019t just hire for this role. We promote from it!<br \/><br \/>80% of our frontline leaders and many of our specialist support teams began right here. If you\u2019re motivated and career-driven, this could be the role for you!<\/h2><p><\/p><h2><b>Why Join Us?<\/b><\/h2><ul><li><h2>Paid, structured training with continued development and support<\/h2><\/li><li><h2>Monday to Friday roster between 8:00am\u20138:00pm \u2014 no weekend work!<\/h2><\/li><li><h2>$28.12 per hour &#43; 12% superannuation &#43; performance incentives<\/h2><\/li><li><h2>Vibrant Ballarat Office with free parking<\/h2><\/li><li><h2>Exposure to compliance, privacy and regulated environments<\/h2><\/li><li><h2>Stable full time hours - 38 hours per week on a rotating roster<\/h2><\/li><li><h2>Inclusive, supportive culture with wellbeing initiatives and team engagement activities<\/h2><\/li><li><h2>24\/7 Access to our employee wellbeing app<\/h2><\/li><\/ul><h2><\/h2><h2><b>What You\u2019ll Do<\/b><br \/><br \/>You\u2019ll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes:<\/h2><ul><li><h2>Assisting with online access, contributions and account updates<\/h2><\/li><li><h2>Supporting pension enquiries, withdrawals and investment options<\/h2><\/li><li><h2>Navigating multiple internal systems to resolve enquiries efficiently<\/h2><\/li><li><h2>Ensuring privacy, compliance and security standards are met<\/h2><\/li><li><h2>Providing clear, accurate and compliant information<\/h2><\/li><\/ul><p><\/p><h2>This is a high-volume inbound environment where attention to detail, empathy and efficiency are key.<\/h2><p><\/p><h2><b>What We\u2019re Looking For<\/b><\/h2><ul><li><h2>Clear and confident communication skills<\/h2><\/li><li><h2>Ability to multitask across systems while managing conversations<\/h2><\/li><li><h2>Resilience when handling complex or sensitive enquiries<\/h2><\/li><li><h2>A strong work ethic and commitment to personal accountability<\/h2><\/li><li><h2>A team-oriented approach with a genuine focus on customer outcomes<\/h2><\/li><\/ul><p><\/p><h2><b>Who This Suits<\/b><\/h2><ul><li><h2>Early career professionals wanting exposure to the corporate world<\/h2><\/li><li><h2>Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we&#39;ll do the rest<\/h2><\/li><li><h2>Individuals looking for stability and structured development<\/h2><\/li><li><h2>Candidates motivated by growth, not just a short-term role<\/h2><\/li><\/ul><p><\/p><h2>If you\u2019re ready to build a long-term career in a structured, growing organisation, we\u2019d love to hear from you!<br \/><br \/><b>Apply now and start your 2026 with purpose at Concentrix!<\/b><\/h2><h2><\/h2><h2><i>Concentrix is committed to fostering a diverse and inclusive workplace. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Junior Golang Developer <\/b>for an important U.S.-based client.<\/p><p><\/p><p><b>Project:<\/b> Acceleration of platform alignment and deployment repeatability to support large, complex customer engagements and regulated environments, with an emphasis on improving release velocity, architectural consistency, and time-to-market.<\/p><p><\/p><p><b>SKILLS<\/b><\/p><h3><b>MUST HAVES<\/b><\/h3><ul><li><p>Junior \u00a03 years&#39; experience \u00a0\u00a0<\/p><\/li><li><p>Solid experience developing backend services in Golang.<\/p><\/li><li><p>Ability to build and maintain simple RESTful HTTP APIs, including routing, basic middleware, and error 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If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/li>\\n<li><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/li>\\n<li><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/li>\\n<li><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. 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You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/li>\\n<li>Starting date - 16th of March 2026<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location (Sofia, Bulgaria), close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li>Hotel Accommodation for 14 nights<\/li>\\n<li>Advance Payment upon request<\/li>\\n<li>Travel Reimbursement<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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(Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2291794403\",\"location\":\"Tbilisi, 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professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>French<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of 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companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1130352962\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-05T03:59:07.572+04:00\",\"created_at\":\"2026-02-12T18:13:04.612+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"17\",\"source\":\"Talkpush\",\"id\":1952,\"_score\":1},{\"campaign_title\":\"Project Manager (TCF) R1704435\",\"campaign_type\":\"job_application\",\"job_title\":\"Adobe Commerce Project Manager - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><span><span>We are looking for a talented and passionate Adobe Commerce Sr Project Manager to join our Commerce team in United States. This is a unique opportunity to work with several large clients and provide management expertise and guidance to clients and internal teams. The successful candidate will be a hands-on ecommerce professional with a wealth of technical experience in ecommerce and web development.<\/span><\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Lead and manage multiple<span>\u00a0<\/span><\/span><span>new &amp; existing<span>\u00a0<\/span><\/span><span>Adobe Commerce (Magento) projects from<span>\u00a0<\/span><\/span><span>inception<\/span><span><span>\u00a0<\/span>to completion<\/span><span><span>\u00a0<\/span>including<\/span><span><span>\u00a0<\/span>migrations, 3rd party integrations, custom development, and maintenance of existing client<span>\u00a0<\/span><\/span><span>websites<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Develop comprehensive project plans, including timelines, milestones, and resource allocation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure projects are delivered on time, within scope, and within<span>\u00a0<\/span><\/span><span>budget.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span>, track, and mitigate project risks and issues.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct daily\/weekly standup, planning, and status meetings with clients and project teams<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effectively balance the needs of the client and internal teams<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Client Management:<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Serve as the primary point of contact for clients, building and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>strong 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City\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-03-27T08:56:27.040+08:00\",\"created_at\":\"2026-02-12T22:03:38.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Adobe-Commerce-Project-Manager---Bilingual_R1704435\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Program 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Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>Italian<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3279484410\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-04T03:59:05.470+04:00\",\"created_at\":\"2026-02-12T17:54:20.762+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"15\",\"source\":\"Talkpush\",\"id\":1953,\"_score\":1},{\"campaign_title\":\"Etraveli\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We are growing!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Do you want flexible working time?&nbsp;Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 10:00p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/li>\\n<li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li>\\n<li>Maintain basic knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriately notating accounts as required<\/li>\\n<li>Participate in activities designed to improve customer satisfaction and business performance<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Track, document and retrieve information in call tracking database<\/li>\\n<li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in French&nbsp;- both verbally and written<\/li>\\n<li>All training will be completed in English, so an advance level of the language is needed as well<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>At least 6 months of working experience in a customer service environment<\/li>\\n<li>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Be organized, have problem-solving and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Permanent Work at Home<\/li>\\n<li>Medical insurance<\/li>\\n<li>Life insurance<\/li>\\n<li>Performance bonus<\/li>\\n<li>Internet allowance<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About us:<\/strong><\/p>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p>\\n<p><br \/>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"445186471\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-03-10T14:48:05.292+04:00\",\"created_at\":\"2026-02-12T17:44:30.318+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"14\",\"source\":\"Talkpush\",\"id\":1954,\"_score\":1},{\"campaign_title\":\"Danish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Danish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Danish&nbsp;<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Danish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"472391159\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.734+03:00\",\"created_at\":\"2026-02-12T15:11:39.630+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"303\",\"source\":\"Talkpush\",\"id\":232,\"_score\":1},{\"campaign_title\":\"GTM Dubai - Aldar CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor- Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. 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objectif d\u2019atteindre une excellence durable au service de nos clients.<\/p><p><\/p><p>Dans un contexte de forte \u00e9volution des m\u00e9tiers de la relation client, marqu\u00e9 par le d\u00e9ploiement d\u2019outils digitaux et de solutions d\u2019intelligence artificielle, il\/elle contribue activement \u00e0 l\u2019optimisation des processus, \u00e0 la fiabilisation des dispositifs qualit\u00e9 et \u00e0 l\u2019am\u00e9lioration continue de la performance globale du site, en s\u2019appuyant sur l\u2019analyse et le diagnostic, la mise en \u0153uvre de m\u00e9thodologies d\u2019am\u00e9lioration, l\u2019innovation technologique, l\u2019accompagnement du changement ainsi que le reporting et le suivi de l\u2019efficience.<\/p><p><\/p><p><b>Pilotage de la performance et des processus :<\/b><\/p><ul><li>Accompagner les projets et les services dans le pilotage de la performance op\u00e9rationnelle et de la qualit\u00e9 (indicateurs, tableaux de bord, analyses de 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Somos un l\u00edder global en tecnolog\u00eda y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas \u2014las que usas cada d\u00eda\u2014 a mejorar sus negocios a trav\u00e9s de la tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/p><p><\/p><p><span>Si buscas crecer e inspirarte, como <\/span><b><span>Sales Coach<\/span><\/b><span> en modalidad <\/span><b><span>Remoto desde Espa\u00f1a<\/span><\/b><span>, formar\u00e1s parte de nuestro equipo de game-changers que est\u00e1n impulsando las marcas del futuro.<\/span><\/p><div><\/div><h2><span>Lo que har\u00e1s en este puesto<\/span><\/h2><p><span>Como <\/span><b><span>Sales Coach<\/span><\/b><span> en nuestro equipo:<\/span><\/p><ul><li><p>Impulsar una cultura de ventas ganadora en toda la operaci\u00f3n, logrando un equipo colaborativo y motivado capaz de impulsar el rendimiento y cumplir\/superar los objetivos.<\/p><\/li><li><p>Colaborar estrechamente con el Team Leader en acciones recomendadas, retroalimentaci\u00f3n y resoluci\u00f3n de inquietudes.<\/p><\/li><li><p>Hacer seguimiento diario del rendimiento de ventas y apoyar a los Team Leads en impulsar resultados incrementales, planes \u201cGet to Green\u201d y planes de mejora del desempe\u00f1o.<\/p><\/li><li><p>Facilitar el desarrollo continuo de los agentes para permitir una r\u00e1pida progresi\u00f3n en los niveles de rendimiento; actuar como mentor\/a de confianza para ayudar a los perfiles rezagados a alcanzar y mantener altos objetivos de ventas y servicio.<\/p><\/li><li><p>Asegurar un pipeline de talento disponible y un plan de sucesi\u00f3n claro dentro de los equipos para desarrollar expertos en ventas dentro de la organizaci\u00f3n.<\/p><\/li><li><p>Entrenar a los Team Leaders para mejorar los resultados y capacidades de ventas del equipo.<\/p><\/li><li><p>Realizar sesiones regulares de calibraci\u00f3n 1:1 y en equipo; participar en calibraciones semanales de calidad para aportar claridad sobre \u00e1reas de enfoque y acciones asociadas.<\/p><\/li><li><p>Crear e impartir sesiones de coaching ad hoc para abordar brechas de rendimiento y desarrollar habilidades de agentes, coaches y managers.<\/p><p>Presentar los KPI de Ventas y Calidad y sus insights en las reuniones WBR y Quality Calls.<\/p><\/li><li><p>Analizar informes cr\u00edticos del negocio para orientar decisiones y \u00e1reas de enfoque.<\/p><\/li><li><p>Impulsar la motivaci\u00f3n mediante m\u00e9todos sin coste para mejorar el \u00e1nimo y la energ\u00eda en el equipo.<\/p><\/li><li><p>Asegurar la inclusi\u00f3n de los equipos en modalidad WAH (trabajo desde casa).<\/p><\/li><\/ul><div><\/div><h2><span>Tus cualificaciones<\/span><\/h2><p><span>Concentrix es una gran opci\u00f3n si t\u00fa:<\/span><\/p><ul><li><p><span>Tienes nivel nativo de espa\u00f1ol e ingl\u00e9s avanzado.<\/span><\/p><\/li><li><p><span>Cuentas con m\u00e1s de 3 a\u00f1os de experiencia en atenci\u00f3n al cliente, formaci\u00f3n o ventas.<\/span><\/p><\/li><li><p><span>Posees titulaci\u00f3n universitaria (Bachelor\u2019s degree).<\/span><\/p><\/li><li><p><span>Tienes experiencia en formaci\u00f3n dentro de tu grupo de pares.<\/span><\/p><\/li><li><p><span>Has trabajado en entornos de alto volumen de llamadas.<\/span><\/p><\/li><li><p><span>Tienes experiencia con Salesforce.com o CRM similar.<\/span><\/p><\/li><li><p><span>Posees habilidades t\u00e9cnicas en MS Office.<\/span><\/p><\/li><li><p><span>Tienes experiencia demostrando m\u00faltiples estrategias, plataformas y habilidades a audiencias variadas.<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u00bfNo cumples con todos los requisitos? No pasa nada. Estamos comprometidos con crear un entorno diverso, inclusivo y aut\u00e9ntico para todos. Si sientes que no marcas todas las casillas, te animamos igualmente a postularte. Haremos lo posible por conectarte con el puesto adecuado, ya sea este u otro.<\/span><\/p><div><\/div><h2><span>\u00bfQu\u00e9 ofrecemos?<\/span><\/h2><ul><li><p><span>Contrato permanente a jornada completa \u2014 39 horas\/semana, en horario rotativo de lunes a domingo entre 09:00 y 21:00.<\/span><\/p><\/li><li><p>Salario de <b><span>25,000<\/span><\/b><span>\u00a0<\/span> brutos al a\u00f1o<\/p><\/li><li><p><span>Modalidad <\/span><b><span>100% remota desde Espa\u00f1a<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Formaci\u00f3n inicial completa y remunerada sobre la empresa y el proyecto.<\/span><\/p><\/li><li><p><span>Programa de desarrollo profesional y cursos especializados.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>R1704218<\/p>\",\"ats_external_id\":\"R1704218\",\"location\":\"Olivenza, Badajoz\",\"job_type\":\"full_time\",\"salary\":\"1634.32\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-30T22:05:11.581+08:00\",\"created_at\":\"2026-02-11T00:03:56.857+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Olivenza---Railway-Building\/Sales-Coach--English---Spanish---speaking--PM03_R1704218\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"Olivenza\",\"state\":\"Badajoz\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"06100\",\"primary_location\":{\"id\":\"ES-OLI-RAILW-01\",\"wid\":\"9dab453fb2e3019befbf39ff49236ec3\",\"descriptor\":\"ESP Olivenza - 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Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>Turkish&nbsp;<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With&nbsp;280,000&nbsp;colleagues&nbsp;all&nbsp;over&nbsp;the&nbsp;world,&nbsp;we&nbsp;specialize&nbsp;in&nbsp;creating&nbsp;exceptional&nbsp;customer&nbsp;experiences&nbsp;and&nbsp;driving&nbsp;digital&nbsp;transformation&nbsp;for&nbsp;some&nbsp;of&nbsp;the&nbsp;world&rsquo;s&nbsp;biggest&nbsp;and&nbsp;best&nbsp;companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3931976694\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-18T03:59:09.699+04:00\",\"created_at\":\"2026-02-10T18:46:30.542+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-georgia\",\"campaign_id\":\"12\",\"source\":\"Talkpush\",\"id\":1955,\"_score\":1},{\"campaign_title\":\"SUNRISE\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutschsprachiger Mitarbeiter im Technischen Service und Verkauf \u2013 Telekommunikationsbranche\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>Wir wachsen!<\/strong><br \/>Aufgrund unseres gro&szlig;en Wachstums suchen wir Customer Service Representatives - Telecommunications (m\/w) mit Deutschkenntnissen, die uns dabei helfen, Kundenerlebnisse f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Marken zu schaffen.<\/p>\\n<p><strong>Wenn:<\/strong><\/p>\\n<p><strong>-&nbsp;<\/strong>Du flie&szlig;end&nbsp;<strong>Deutsch<\/strong> sprichst und Lust hast auf telefonischer&nbsp;<strong>Verkauf<\/strong>&nbsp;und Beratung<\/p>\\n<p>- Du bist eine aufgeschlossene Person<\/p>\\n<p>- &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/p>\\n<p>- Du hast eine aufgabenorientierte Herangehensweise an Probleme und deren L&ouml;sung ist f&uuml;r dich kein Problem<\/p>\\n<p>- Du auch hohe <strong>Verkaufsprovisionen<\/strong> verdienen willst<\/p>\\n<p>Du passt perfekt in unser Team!<\/p>\\n<p><strong>Was CNX bietet:<\/strong><\/p>\\n<p>Gr&uuml;ndliche Schulung (vor Ort in Tiflis) mit erfahrenen Ausbildern (Du wirst bereit sein, selbst&auml;ndig zu arbeiten und neue Freundschaften zu schlie&szlig;en)-Arbeitsvertrag in Vollzeit.<\/p>\\n<p>- Arbeit von Montag bis Sonntag (<strong>11:00 - 01:00<\/strong> Winterzeit) (<strong>10:00 - 00:00<\/strong> Sommerzeit)<\/p>\\n<p>- Zuverl&auml;ssige Vorbereitung auf die Arbeit<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was erh&auml;ltst du von uns?<\/strong><\/p>\\n<p>Ein konkurrenzf&auml;higes Gehalt&nbsp;<\/p>\\n<p>Feste Anstellung<\/p>\\n<p>Leistungsgerechte Bezahlung<\/p>\\n<p>Medizinische Versicherung &nbsp;&nbsp;<\/p>\\n<p>Lebensversicherung<\/p>\\n<p>Transportkostenpauschale<\/p>\\n<p>Essensgutscheine&nbsp;<\/p>\\n<p>Verschiedene M&ouml;glichkeiten der beruflichen Entwicklung<\/p>\\n<p>24 Tage bezahlter Urlaub pro Jahr<\/p>\\n<p>Team- und Concentrix-Veranstaltungen<\/p>\\n<p>Wenn das alles interessant f&uuml;r dich klingt, erf&auml;hrst du hier, wie dein Abenteuer bei Concentrix (CNX) aussehen wird.<\/p>\\n<p><strong>&Uuml;ber uns:<\/strong><\/p>\\n<p>Ob Quereinsteiger:in mit kaufm&auml;nnischer, handwerklicher oder ohne Ausbildung, in Vollzeit oder Teilzeit oder als Student:in &ndash; Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><\/p><p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES<\/b><\/p><p><\/p><p>\u2022 \u00a0 \u00a0Ensuring that the service delivered to our client\u2019s customers meets the Key Performance Indicators (\u2018KPIs\u2019) for the role.<\/p><p>\u2022 \u00a0 \u00a0Interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.<\/p><p>\u2022 \u00a0 \u00a0Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.<\/p><p>\u2022 \u00a0 \u00a0Identifying customer problems and offer appropriate solutions.<\/p><p>\u2022 \u00a0 \u00a0Identifying and maximizing selling and cross-selling opportunities.<\/p><p>\u2022 \u00a0 \u00a0Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.<\/p><p>\u00a0 \u00a0<\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<\/p><p><\/p><p>\u2022 \u00a0 The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p><p>\u2022 \u00a0 \u00a0Arabic speaker with a strong command of English (oral and written).<\/p><p>\u2022 \u00a0 \u00a0Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/p><p>\u2022 \u00a0 \u00a0Pleasant telephone etiquette and someone who loves to speak over the phone.<\/p><p>\u2022 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.<\/p><p>\u2022 Dependable with proficient attention to detail.<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u2022 \u00a0 \u00a0Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.<\/p><p>\u2022 \u00a0 \u00a0Can join immediately (preferably within 1-2 weeks on offer agreement).<br \/>\u00a0<\/p><p><\/p><p><b>Disclaimer \u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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If you're interested in joining us but haven't found a specific role that suits your interests, we've got exciting opportunities for you! Use this application form to express your interest, and we'll match your profile with one of our open roles, then reach out to you with more details.<\/p>\\n<p><strong>Be the next Game-Changer!<\/strong><\/p>\\n<h2><strong>About the roles:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We provide comprehensive training and resources in the initial weeks to ensure your success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Depending on the project, you will interact with clients via phone, email, or chat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your primary responsibility will be resolving various client-reported issues.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Apply if You:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in German at a B2+\/C1 level.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional language skills are a plus.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are enthusiastic about working onsite in one of our offices in Katowice, Lublin, Warsaw or Szczecin, or remotely from anywhere in Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are available for full-time work.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What we offer to you:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment with a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An attractive salary package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging training programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefits package including private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fruits on Wednesdays, and occasional Pizza Days.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program featuring transparent career paths and promotion opportunities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to CNX Academy's mentoring program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited online training via CNX University.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\\\"Refer a Friend\\\" bonus up to 4000 PLN.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An amazing work culture celebrating diverse cultures with numerous onsite integration events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern offices located in Katowice, Szczecin, Lublin and Warsaw.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"237332570\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.106+01:00\",\"created_at\":\"2026-02-09T17:41:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"618\",\"source\":\"Talkpush\",\"id\":330,\"_score\":1},{\"campaign_title\":\"GTM Abudhabi- Burjeel CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Medical\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3153046704\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T03:59:13.946+04:00\",\"created_at\":\"2026-02-09T19:11:06.236+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"73\",\"source\":\"Talkpush\",\"id\":1772,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1704151\",\"campaign_type\":\"job_application\",\"job_title\":\"ANZ TEAM LEADER\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong>Especialista em Atendimento ao Cliente <\/strong>e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, problemas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas.<br \/>\u2705 Local: Rua Tagipuru, 906 &ndash; Barra Funda, S&atilde;o Paulo (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com amplos acessos a redes de academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia.<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em reten&ccedil;&atilde;o ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Polish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for a rental car<\/b><b> in Portugal (work from home)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(102207668)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--German-speaking----Rent-a-Car---Remote_R1704759\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--German-speaking----Rent-a-Car---Remote_R1704759\/apply\",\"job_requisition_id\":\"R1704759\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704759\",\"wid\":\"df01cd5583e31010f9e2e9acbaca0001\",\"descriptor\":\"Customer Service Representative (German-speaking) - Rent-a-Car - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22300\",\"source\":\"Talkpush\",\"id\":634,\"_score\":1},{\"campaign_title\":\"Reckitt | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Russian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Russian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2644266676\",\"location\":\"Katowice, 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and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Greek C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"344301639\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.037+01:00\",\"created_at\":\"2026-02-06T16:38:06.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"616\",\"source\":\"Talkpush\",\"id\":332,\"_score\":1},{\"campaign_title\":\"Reckitt | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Dutch (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Dutch C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2290531452\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.069+01:00\",\"created_at\":\"2026-02-06T16:36:04.269+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"615\",\"source\":\"Talkpush\",\"id\":333,\"_score\":1},{\"campaign_title\":\"Reckitt | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Italian (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Italian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2213778841\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-06T01:59:04.979+02:00\",\"created_at\":\"2026-02-06T16:04:47.042+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"611\",\"source\":\"Talkpush\",\"id\":334,\"_score\":1},{\"campaign_title\":\"Reckitt | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with German (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: German C1\/C2 (contact with the customers) + Polish native + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"3509879510\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:03.945+01:00\",\"created_at\":\"2026-02-06T15:37:10.455+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"609\",\"source\":\"Talkpush\",\"id\":335,\"_score\":1},{\"campaign_title\":\"Reckitt | English\/Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with English and Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Polish native + English B2\/C1.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Civil contract.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2738487233\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-07T01:59:05.718+02:00\",\"created_at\":\"2026-02-06T15:15:17.261+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"608\",\"source\":\"Talkpush\",\"id\":336,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in German (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta se stai considerando un&rsquo;esperienza nell&rsquo;<strong>Assistenza Clienti,<\/strong> settore assicurativo.<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Gestire le richieste dei clienti, tramite i canali back-office e chiamate inbound;<\/li>\\n<li>Organizzazione, erogazione e gestione delle prestazioni previste dalle coperture assicurative di assistenza, relative alle polizze emesse dalle Compagnie del Gruppo;<\/li>\\n<li>Fornire assistenza, tramite gestionale, in materia di soccorso stradale, assistenza medica e servizi all&rsquo;abitazione (esempio: autovettura sostitutiva, pernottamento imprevisto, invio di un tecnico).<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>CHI CERCHIAMO?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone customer oriented, affidabili e appassionate di tecnologia.&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);&nbsp;<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;&nbsp;<\/li>\\n<li><strong>Disponibilit&agrave; al lavoro su turni , 5 giorni alla sett. L-D;&nbsp;<\/strong><\/li>\\n<li>Capacit&agrave; di recarsi autonomamente nella nostra sede di Cagliari, Loc. Sa Illetta.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contratto CCNL;&nbsp;<\/li>\\n<li>Impegno richiesto: <strong>part time<\/strong> (con possibilit&agrave; di supplementari).&nbsp;<\/li>\\n<li>Accesso a LinkedIn Learning.<\/li>\\n<li>Utilizzo della piattaforma di scontistiche.<\/li>\\n<li>Formazione iniziale.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1365983666\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T10:39:50.260+02:00\",\"created_at\":\"2026-02-05T12:10:41.346+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"43\",\"source\":\"Talkpush\",\"id\":1804,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1703455\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations (Associate, GBO Deposits)\",\"street\":\"PHL Taguig - 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OPERATIONS RISK MANAGEMENT<\/b><\/span>: Implement and monitor control plans and pay attention to risk related areas in operations.<\/span><\/p><p><span><span><b>3. COMPLIANCE:<\/b><\/span><span> <\/span>Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.<\/span><\/p><p><\/p><p><span><span><b>Contributing Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>1. OPC<\/b><\/span>: Contribute to the Operations Permanent Control framework<\/span><\/p><p><span><span><b>2. CUSTOMER SERVICE:<span> <\/span><\/b><\/span>Monitor turnaround times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts<\/span><\/p><p><span><span><b>3. CLIENT RELATIONSHIP MANAGEMENT<\/b><\/span>: Support Middle Office to address ultimate client needs and resolve customer complaints if any.<\/span><\/p><p><span><span><b>4. INFORMATION MANAGEMENT<\/b><\/span>: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team<\/span><\/p><p><span><span><b>5. SWIFT knowledge:<span> <\/span><\/b><\/span>Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.<\/span><\/p><p><span><span><b>6. Reconciliation:<span> <\/span><\/b><\/span>Should have knowledge on account reconciliation<\/span><\/p><p><\/p><p><span>TECHNICAL COMPETENCIES REQUIRED:<\/span><\/p><p><span>1.Familarity with Computer applications, MS Office, Business Objects etc<\/span><\/p><p><span>2.Familarity with Back Office Operations, Deposits Processes and systems.<\/span><\/p><p><span>3.Knowledge on various regulations connected with Banking Operations.<\/span><\/p><p><span>4.Operational Risk awareness<\/span><\/p><p><span>5.Knowledge on Banking Law &amp; Practice<\/span><\/p><p><span>6.Product Knowledge on Cash Management<\/span><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22281\",\"source\":\"Talkpush\",\"id\":639,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683377\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage Main 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683377\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:14.195+08:00\",\"created_at\":\"2026-02-05T18:04:58.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"703631773\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:30.196+03:00\",\"created_at\":\"2026-02-05T11:56:22.652+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"585\",\"source\":\"Talkpush\",\"id\":183,\"_score\":1},{\"campaign_title\":\"NL - Talentpool\",\"campaign_type\":\"job_application\",\"job_title\":\"Talentpool - Blijf op de hoogte van de laatste vacatures!\",\"street\":null,\"address\":null,\"city\":\"Nederland\",\"state\":null,\"postal_code\":null,\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Meld je aan voor onze Talentpool!\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Power&nbsp;your&nbsp;game-changing&nbsp;career<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word&nbsp;jij&nbsp;enthousiast&nbsp;van het&nbsp;cre&euml;ren&nbsp;van&nbsp;onvergetelijke&nbsp;ervaringen&nbsp;en&nbsp;krijg&nbsp;je&nbsp;energie&nbsp;van&nbsp;anderen&nbsp;helpen? Dan&nbsp;zijn&nbsp;wij&nbsp;het&nbsp;perfecte&nbsp;team&nbsp;voor&nbsp;jou! Of je nu&nbsp;houdt&nbsp;van&nbsp;bellen,&nbsp;mailen&nbsp;of&nbsp;chatten, we&nbsp;hebben&nbsp;d&eacute;&nbsp;rol&nbsp;die&nbsp;bij&nbsp;jou&nbsp;past!&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wil&nbsp;jij&nbsp;graag&nbsp;bij&nbsp;ons&nbsp;komen&nbsp;werken, maar&nbsp;zie&nbsp;je op&nbsp;dit&nbsp;moment&nbsp;geen&nbsp;vacature&nbsp;online&nbsp;staan&nbsp;dat&nbsp;bij&nbsp;jou&nbsp;past?&nbsp;Meld je&nbsp;dan&nbsp;aan&nbsp;voor&nbsp;onze&nbsp;talentpool.&nbsp;Wij&nbsp;sturen&nbsp;je dan&nbsp;regelmatig&nbsp;een&nbsp;Whatsapp&nbsp;bericht&nbsp;met de&nbsp;laatste&nbsp;vacatures&nbsp;die online&nbsp;staan.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen bij&nbsp;Concentrix&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;klantenservicemedewerker&nbsp;bij&nbsp;Concentrix ben&nbsp;jij&nbsp;het&nbsp;eerste&nbsp;aanspreekpunt&nbsp;voor&nbsp;klanten&nbsp;en&nbsp;maak&nbsp;je van&nbsp;elke&nbsp;interactie&nbsp;een&nbsp;positieve&nbsp;ervaring. Je&nbsp;helpt&nbsp;mensen&nbsp;met&nbsp;uiteenlopende&nbsp;vragen, lost&nbsp;problemen&nbsp;op&nbsp;en&nbsp;biedt&nbsp;advies&nbsp;op&nbsp;maat,&nbsp;waarbij&nbsp;je&nbsp;gebruikmaakt&nbsp;van de&nbsp;nieuwste&nbsp;technologie&euml;n&nbsp;en&nbsp;systemen. Geen&nbsp;dag&nbsp;is&nbsp;hetzelfde, want je&nbsp;staat&nbsp;voortdurend&nbsp;in contact met&nbsp;mensen&nbsp;van alle&nbsp;achtergronden&nbsp;en&nbsp;leeftijden. Je&nbsp;hebt&nbsp;de&nbsp;vrijheid&nbsp;om je eigen&nbsp;werktijden&nbsp;in&nbsp;te&nbsp;delen,&nbsp;zodat&nbsp;je&nbsp;werk&nbsp;perfect&nbsp;aansluit&nbsp;op&nbsp;jouw&nbsp;leven. Het&nbsp;mooiste&nbsp;aan&nbsp;dit&nbsp;werk? Je&nbsp;maakt&nbsp;echt&nbsp;impact door&nbsp;klanten&nbsp;een&nbsp;stap&nbsp;verder&nbsp;te&nbsp;helpen&nbsp;en&nbsp;hen met&nbsp;een&nbsp;glimlach&nbsp;achter&nbsp;te&nbsp;laten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;kun je van ons verwachten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In&nbsp;deze&nbsp;functie&nbsp;bieden&nbsp;we&nbsp;jou&nbsp;toffe&nbsp;voordelen&nbsp;die je&nbsp;helpen&nbsp;jouw&nbsp;leven&nbsp;verder&nbsp;vorm&nbsp;te&nbsp;geven:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;salaris&nbsp;van &euro;&nbsp;15,28&nbsp;bruto&nbsp;per&nbsp;uur;&nbsp;<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om je&nbsp;salaris&nbsp;uit&nbsp;te&nbsp;betalen&nbsp;inclusief&nbsp;vakantiegeld&nbsp;is&nbsp;bespreekbaar.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Refer-a-friend-bonussen&nbsp;die&nbsp;kunnen&nbsp;oplopen&nbsp;tot&nbsp;700 euro&nbsp;bruto;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eindeloze&nbsp;flexibiliteit&nbsp;om&nbsp;jouw&nbsp;eigen agenda in&nbsp;te&nbsp;vullen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding&nbsp;of&nbsp;volledige&nbsp;ov-vergoeding&nbsp;vanaf&nbsp;10 km;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">25&nbsp;verlofdagen&nbsp;op basis van&nbsp;een&nbsp;fulltime&nbsp;dienstverband;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Pensioenopbouw&nbsp;van 6,2%&nbsp;inclusief&nbsp;nabestaanden-&nbsp;en&nbsp;wezenpensioen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Laat je gegevens achter<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop&nbsp;om je aan te melden voor onze talentpool en op de hoogte te blijven van de laatste vacatures. We&nbsp;sturen regelmatig een nieuwe update!&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2810739787\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-08T01:59:10.274+02:00\",\"created_at\":\"2026-02-05T10:45:30.238+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":\"communications\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"91\",\"source\":\"Talkpush\",\"id\":496,\"_score\":1},{\"campaign_title\":\"Categorie Protette\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Pescara\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Pescara stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Pescara, Via Conte di Ruvo 74<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"4215214829\",\"location\":\"Pescara, Pescara\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T17:03:46.893+01:00\",\"created_at\":\"2026-02-05T09:21:19.854+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"39\",\"source\":\"Talkpush\",\"id\":1805,\"_score\":1},{\"campaign_title\":\"Sr. Product Lead (TCF) R1697339\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager - iX Hello Knowledge Platform\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Build the Intelligence Layer Powering Enterprise AI<\/b><\/p><p>Concentrix is seeking a Product Manager to lead iX Hello Knowledge, our enterprise RAG (Retrieval-Augmented Generation) platform that serves as the intelligence foundation for our AI product suite. If you&#39;ve built AI products that depend on accurate, scalable knowledge retrieval and understand the challenges of managing data at enterprise scale, this role is for you.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>As a Product Manager you&#39;ll own the product strategy for our knowledge platform that powers intelligent responses across our conversational AI, automation, and analytics products. iX Hello Knowledge uses RAG technology to retrieve and synthesize information from diverse enterprise data sources, enabling our products to provide accurate, contextual answers grounded in each customer&#39;s unique knowledge base.<\/p><p>This is a true platform product role. Your customers are both internal product teams who depend on Knowledge to power their features, and enterprise clients whose data quality and retrieval accuracy directly impact their end-user experience. Success requires balancing the needs of multiple stakeholders while maintaining performance, reliability, and security at scale.<\/p><p><\/p><p>What You&#39;ll Do:<\/p><p><b>Platform Product Strategy<\/b><\/p><ul><li>Define the product roadmap for our RAG platform, focusing on retrieval accuracy, data ingestion capabilities, and API performance<\/li><li>Balance competing priorities from internal product teams while ensuring the platform serves broader enterprise customer needs<\/li><li>Evaluate emerging RAG architectures, embedding models, and vector database technologies to keep our platform competitive<\/li><li>Establish success metrics that reflect both platform health and downstream product impact<\/li><\/ul><p><b>Cross-Product Collaboration<\/b><\/p><p>You&#39;ll work closely with product managers from our conversational AI, automation, and analytics teams to:<\/p><ul><li>Understand their knowledge retrieval requirements and translate them into platform capabilities<\/li><li>Coordinate releases and ensure backward compatibility across dependent products<\/li><li>Design APIs and integration patterns that enable other products to leverage Knowledge effectively<\/li><li>Gather feedback on platform performance and prioritize improvements based on cross-product impact<\/li><\/ul><p><b>Enterprise Customer Focus<\/b><\/p><ul><li>Lead technical discovery sessions to understand enterprise data landscapes, security requirements, and integration constraints<\/li><li>Define data ingestion workflows for diverse sources: knowledge bases, documentation repositories, CRM systems, and proprietary databases<\/li><li>Work with customer technical teams on data preparation, chunking strategies, and retrieval optimization<\/li><li>Monitor platform usage patterns and retrieval quality metrics to drive continuous improvement<\/li><\/ul><p><b>Technical Product Ownership<\/b><\/p><ul><li>Write detailed technical specifications for data ingestion pipelines, embedding workflows, and retrieval APIs<\/li><li>Partner with engineering on architecture decisions related to vector databases, embedding models, and search algorithms<\/li><li>Manage platform scalability and performance as data volumes and query loads increase<\/li><li>Ensure robust security, compliance, and data governance capabilities for enterprise requirements<\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For:<\/b><\/p><p><b>Required Background<\/b><\/p><ul><li>Product Management Experience: 2-4 years in B2B\/enterprise software product management with experience launching and iterating on product features<\/li><li>AI\/ML Product Experience: Hands-on experience with AI products, particularly those involving RAG, knowledge retrieval, embeddings, or NLP technologies<\/li><li>Enterprise Software: Understanding of enterprise software requirements including security, compliance, data governance, and integration complexity<\/li><li>Technical Aptitude: Ability to understand technical 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Ogni giorno, il nostro team si impegna a garantire un'esperienza unica, contribuendo al successo delle aziende con cui collaboriamo.<\/p>\\n<p>Siamo un'azienda che valorizza la diversit&agrave; e promuove pari opportunit&agrave; di impiego, selezionando i candidati e candidate in base alle loro competenze e qualit&agrave;, senza alcuna forma di discriminazione.<\/p>\",\"ats_external_id\":\"3909826065\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T01:59:11.315+02:00\",\"created_at\":\"2026-02-04T17:11:50.222+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"37\",\"source\":\"Talkpush\",\"id\":1806,\"_score\":1},{\"campaign_title\":\"Easyjet\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti Inbound per Compagnia Aerea\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!<\/strong><\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti<\/strong>&nbsp;&ndash; per conto di una Compagnia Aerea low cost leader in Europa.<\/p>\\n<h5><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/h5>\\n<ul>\\n<li>Gestire le chiamate in entrata dei clienti, fornendo assistenza su prenotazioni, questioni amministrative e tecniche;<\/li>\\n<li>Rispondere alle richieste dei clienti attraverso vari canali: voce, chat, email.<\/li>\\n<\/ul>\\n<h5><strong>CHI CERCHIAMO?<\/strong><\/h5>\\n<ul>\\n<li>Siamo alla ricerca di persone customer oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Pregressa esperienza in ambito customer service;<\/li>\\n<li>Buona conoscenza della lingua inglese (B1-B2);<\/li>\\n<li>Disponibilit&agrave; al lavoro su turni (lun-dom) nella fascia oraria 08:00\/20:00;<\/li>\\n<li>Disponibilit&agrave; di recarsi nella nostra sede sita in Via Torri Bianche, 7 - Vimercate.<\/li>\\n<\/ul>\\n<h5><strong>COSA OFFRIAMO?<\/strong><\/h5>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Formazione iniziale della durata di 2 settimane;<\/li>\\n<li>Contratto iniziale di 5 mesi , 2&deg; livello CCNL Telecomunicazioni (con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto: full time 40h settimanali.<\/li>\\n<\/ul>\\n<h5><strong>CHI SIAMO<\/strong><\/h5>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"3224301597\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T01:59:11.705+02:00\",\"created_at\":\"2026-02-04T16:38:55.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"30\",\"source\":\"Talkpush\",\"id\":1807,\"_score\":1},{\"campaign_title\":\"Horeca DE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Madrelingua\/C2 Tedesco - Remoto\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Unisciti a Noi e Fai la Differenza! <\/strong><\/p>\\n<p>Sei pront* a far parte di un'azienda globale e innovativa? Vuoi un lavoro che non solo ti paghi, ma ti faccia anche crescere professionalmente? Questa &egrave; la tua chance!<\/p>\\n<p><strong>Il Tuo Ruolo: Supereroe dell'Assistenza Clienti! <\/strong><\/p>\\n<p>Lavorerai in prima linea, aiutando i nostri fantastici clienti a risolvere problemi e a ottenere il massimo dal tuo supporto. Utilizzerai diversi canali &ndash; voce, chat, email &ndash; per essere sempre disponibile e proattiv*.<\/p>\\n<p><strong>Chi Cerchiamo?<\/strong><\/p>\\n<p>Sei una persona appassionata di tecnologia e orientata al cliente? Ecco cosa ci serve:<\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7 (lun - dom 8-22).<\/li>\\n<li>Madrelingua tedesca\/C2 e voglia di comunicare con il mondo!<\/li>\\n<li>Impegno 40 ore&nbsp;settimanali.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di Lavoro Stimolante:&nbsp;Lavora in un team internazionale con persone fantastiche!<\/li>\\n<li>Formazione Continua su LinkedIn Learning:&nbsp;Accedi a corsi online gratuiti 24\/7 per migliorare le tue competenze.<\/li>\\n<li>PC Aziendale:&nbsp;Ti forniremo gli strumenti che ti servono per brillare!<\/li>\\n<li>Contratto Iniziale di 6 Mesi al 3&deg; liv. CCNL Telco:&nbsp;Iniziamo insieme e vediamo dove ci porta questa avventura!<\/li>\\n<li>Formazione Retribuita<\/li>\\n<li>Possibilit&agrave; di lavorare da casa, se soddisfi i requisiti minimi di connessione internet e distanza dalla sede.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Non vediamo l'ora di conoscerti! Invia la tua candidatura oggi stesso!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Chi Siamo<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, stiamo cambiando il gioco del Customer Service e della trasformazione digitale. Siamo l'azienda che &egrave; passata da 20 a 440.000 persone dal 2004. Vuoi essere parte di questa incredibile storia?<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"336378747\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T12:48:25.380+02:00\",\"created_at\":\"2026-02-04T15:59:20.706+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"24\",\"source\":\"Talkpush\",\"id\":1808,\"_score\":1},{\"campaign_title\":\"Trendyol \/ Greek \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Support Specialist with Greek - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <\/span><\/span><em><strong><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW221863152 BCX8\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW221863152 BCX8\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> with Greek and English &ndash; Remote<\/span><\/span><\/strong><\/em><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><em><strong><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">,<\/span><\/strong><\/em> <\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. 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La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1026129271\",\"location\":\"Lavoro Da Casa , Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T01:59:10.992+02:00\",\"created_at\":\"2026-02-04T12:46:13.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-italy\",\"campaign_id\":\"23\",\"source\":\"Talkpush\",\"id\":1809,\"_score\":1},{\"campaign_title\":\"Software Analyst I (TCF) R1703246\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista Funcional SuccessFactors Ssr - Unilingual\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p><span>Nos encontramos en la b\u00fasqueda de <\/span><b>un\/a<\/b> <b>Analista Funcional SuccessFactors. <\/b>ser\u00e1<b> <\/b>responsable de participar en tareas de <b>an\u00e1lisis, dise\u00f1o y optimizaci\u00f3n de procesos de Recursos Humanos<\/b>, acompa\u00f1ando a los <b>usuarios internos de RRHH<\/b> en la adopci\u00f3n y mejora continua de soluciones SAP SuccessFactors.<\/p><p><\/p><p>El rol tendr\u00e1 un fuerte foco en los m\u00f3dulos de <b>Employee Central, Recruiting y Onboarding<\/b>, actuando como <b>nexo entre las \u00e1reas de negocio y los equipos t\u00e9cnicos<\/b>, asegurando soluciones alineadas a las mejores pr\u00e1cticas y a los objetivos estrat\u00e9gicos de RRHH.<\/p><p><\/p><p><\/p><p><b>Responsabilidades<\/b><\/p><ul><li><p>Relevar, analizar y documentar procesos de RRHH (AS-IS \/ TO-BE).<\/p><\/li><li><p>Dise\u00f1ar y optimizar procesos de gesti\u00f3n de personas utilizando SAP SuccessFactors, desde una mirada funcional y de negocio.<\/p><\/li><li><p>Aplicar conocimientos funcionales sobre los siguientes m\u00f3dulos en el an\u00e1lisis de procesos y definici\u00f3n de requerimientos:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding 2.0<\/p><\/li><\/ul><\/li><li><p>Actuar como referente funcional interno entre los usuarios de RRHH y los equipos t\u00e9cnicos \/ consultores.<\/p><\/li><li><p>Asesorar a los usuarios internos en la adopci\u00f3n de mejores pr\u00e1cticas de RRHH y uso de SAP SuccessFactors.<\/p><\/li><li><p>Participar en workshops funcionales con stakeholders del negocio.<\/p><\/li><li><p>Elaborar documentaci\u00f3n funcional, dise\u00f1os de soluci\u00f3n y casos de prueba.<\/p><\/li><li><p>Acompa\u00f1ar pruebas de usuario (UAT) y validaciones funcionales.<\/p><\/li><li><p>Colaborar en iniciativas de mejora continua y optimizaci\u00f3n de procesos.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia comprobable como <b>Analista Funcional con uso intensivo de SAP SuccessFactors<\/b>.<\/p><\/li><li><p>Conocimientos funcionales s\u00f3lidos en:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding<\/p><\/li><\/ul><\/li><li><p>Experiencia en an\u00e1lisis y optimizaci\u00f3n de procesos de Recursos Humanos.<\/p><\/li><li><p>Capacidad de comunicaci\u00f3n con usuarios de negocio y equipos t\u00e9cnicos.<\/p><\/li><li><p>Buen manejo de documentaci\u00f3n funcional.<\/p><\/li><li><p>Perfil anal\u00edtico y orientado a procesos.<\/p><\/li><\/ul><p><\/p><p><b>Se valorar\u00e1:<\/b><\/p><ul><li><p>Experiencia previa trabajando del lado cliente \/ in-house.<\/p><\/li><li><p>Conocimiento general del ecosistema SAP SuccessFactors.<\/p><\/li><li><p>Certificaciones SAP SuccessFactors.<\/p><\/li><li><p>Nivel de ingl\u00e9s intermedio\/avanzado.<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><li><p>Esquema h\u00edbrido (2 d\u00edas on-site - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Senior People Solutions Business Partner provides advice to managers and serves as a consultant on HR-related matters. Analyses trends and metrics and gives advice to the business.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>Responsibilities include<\/p><ul><li><span>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Responsible for the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Provide comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for complex labor-related cases, with a focus on issue resolution within assigned region\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Requirements include:<\/p><ul><li><span>7&#43; Years of relevant experience. <\/span><span>University Degree Preferred.\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Experience with Workday and advanced Microsoft Office skills\u00a0preferred\u00a0.\u00a0\u00a0<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0Ability to effectively present information to internal and external associates\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to take initiative and ownership with focus on continuous improvement\u00a0<\/span><\/li><li><span>Excellent attention to detail\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to comprehend, analyze, and interpret<\/span><\/li><li><span>This is an <b>onsite position<\/b> and ability to work at our Lake Mary, FL location is a requirement<\/span><\/li><\/ul><p><\/p><p>The base salary range for this position is $85,000\u2013$95,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 25, 2026. <span style=\\\"font-size:14px\\\">This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. 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Candidate-se aqui! (Vagas Ponta Grossa) Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702294\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.274-03:00\",\"created_at\":\"2026-02-02T18:11:57.974-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"102\",\"source\":\"Talkpush\",\"id\":7,\"_score\":1},{\"campaign_title\":\"R\u00e1dios - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Londrina)\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | CX Suporte | Londrina\/PR (Presencial) | R\u00e1dios\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701492\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-08T20:59:06.667-03:00\",\"created_at\":\"2026-02-02T18:05:55.466-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"100\",\"source\":\"Talkpush\",\"id\":8,\"_score\":1},{\"campaign_title\":\"R\u00e1dios - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Curitiba) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701490\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.256-03:00\",\"created_at\":\"2026-02-02T17:59:01.190-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"99\",\"source\":\"Talkpush\",\"id\":9,\"_score\":1},{\"campaign_title\":\"Job Boards - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701468\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.238-03:00\",\"created_at\":\"2026-02-02T17:54:52.754-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"98\",\"source\":\"Talkpush\",\"id\":10,\"_score\":1},{\"campaign_title\":\"Job Boards - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701387\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.223-03:00\",\"created_at\":\"2026-02-02T17:53:33.110-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"97\",\"source\":\"Talkpush\",\"id\":11,\"_score\":1},{\"campaign_title\":\"Job Boards - Ponta Grossa Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701463\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.209-03:00\",\"created_at\":\"2026-02-02T17:50:41.953-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"96\",\"source\":\"Talkpush\",\"id\":12,\"_score\":1},{\"campaign_title\":\"Job Boards - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701460\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.193-03:00\",\"created_at\":\"2026-02-02T17:48:50.829-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"95\",\"source\":\"Talkpush\",\"id\":13,\"_score\":1},{\"campaign_title\":\"Job Boards - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701453\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.176-03:00\",\"created_at\":\"2026-02-02T17:47:00.705-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"94\",\"source\":\"Talkpush\",\"id\":14,\"_score\":1},{\"campaign_title\":\"Job Boards - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701438\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.162-03:00\",\"created_at\":\"2026-02-02T17:44:33.034-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"93\",\"source\":\"Talkpush\",\"id\":15,\"_score\":1},{\"campaign_title\":\"Job Boards - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701442\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.146-03:00\",\"created_at\":\"2026-02-02T15:31:05.551-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"92\",\"source\":\"Talkpush\",\"id\":16,\"_score\":1},{\"campaign_title\":\"Job Boards - Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701465\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.129-03:00\",\"created_at\":\"2026-02-02T15:27:40.259-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"91\",\"source\":\"Talkpush\",\"id\":17,\"_score\":1},{\"campaign_title\":\"Job Boards - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Fortaleza (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701366\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.114-03:00\",\"created_at\":\"2026-02-02T15:24:34.527-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"90\",\"source\":\"Talkpush\",\"id\":18,\"_score\":1},{\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701483\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.099-03:00\",\"created_at\":\"2026-02-02T15:10:51.678-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"89\",\"source\":\"Talkpush\",\"id\":19,\"_score\":1},{\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? 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\ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694522\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:18:16.982+08:00\",\"created_at\":\"2026-02-02T14:05:35.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"april.alasas@concentrix.com\"},\"first_name\":\"Alas-as, April\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102364267\",\"wid\":\"a243c0f16b3f10217fe1996c968e0000\",\"descriptor\":\"Jake Clark Tomagos (102364267)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"1081820\",\"wid\":\"9f196ba80a8701b7a0c9b2b105197222\",\"descriptor\":\"Sharmaine Gonzaga (1081820)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"job_requisition_id\":\"R1694522\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694522\",\"wid\":\"6d876a7e6c811007b21e9cf4e3480001\",\"descriptor\":\"Customer Service Advisor - PH North 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22266\",\"source\":\"Talkpush\",\"id\":641,\"_score\":1},{\"campaign_title\":\"Panfletos - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1702506\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.068-03:00\",\"created_at\":\"2026-01-30T15:47:46.754-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"85\",\"source\":\"Talkpush\",\"id\":22,\"_score\":1},{\"campaign_title\":\"Panfletos - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702507\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.052-03:00\",\"created_at\":\"2026-01-30T15:44:16.461-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"84\",\"source\":\"Talkpush\",\"id\":23,\"_score\":1},{\"campaign_title\":\"Panfletos - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702509\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.036-03:00\",\"created_at\":\"2026-01-30T15:39:37.402-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"83\",\"source\":\"Talkpush\",\"id\":24,\"_score\":1},{\"campaign_title\":\"Redes Sociais - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701476\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.020-03:00\",\"created_at\":\"2026-01-30T15:15:42.936-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"82\",\"source\":\"Talkpush\",\"id\":25,\"_score\":1},{\"campaign_title\":\"Redes Sociais - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701475\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-02T20:59:05.469-03:00\",\"created_at\":\"2026-01-30T15:09:27.695-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"81\",\"source\":\"Talkpush\",\"id\":26,\"_score\":1},{\"campaign_title\":\"Redes Sociais - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701474\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:05.002-03:00\",\"created_at\":\"2026-01-30T12:45:13.095-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"79\",\"source\":\"Talkpush\",\"id\":27,\"_score\":1},{\"campaign_title\":\"Redes Sociais - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? 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Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento CX | Barueri\/SP (Presencial) | Multicanal | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1447527032\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.992+04:00\",\"created_at\":\"2026-01-28T21:33:00.751+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"64\",\"source\":\"Talkpush\",\"id\":1777,\"_score\":1},{\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2137146484\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.977+04:00\",\"created_at\":\"2026-01-28T21:31:22.803+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"63\",\"source\":\"Talkpush\",\"id\":1778,\"_score\":1},{\"campaign_title\":\"GTM - Airlines Bilingual: Arabic\/ English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2794696745\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.964+04:00\",\"created_at\":\"2026-01-28T21:30:42.977+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"62\",\"source\":\"Talkpush\",\"id\":1779,\"_score\":1},{\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"4282736844\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T03:59:15.547+04:00\",\"created_at\":\"2026-01-28T21:30:11.962+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"61\",\"source\":\"Talkpush\",\"id\":1780,\"_score\":1},{\"campaign_title\":\"GTM - Fiber tech Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"649368721\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.936+04:00\",\"created_at\":\"2026-01-28T21:28:36.286+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"60\",\"source\":\"Talkpush\",\"id\":1781,\"_score\":1},{\"campaign_title\":\"GTM - Makeup industry - Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2336377196\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.923+04:00\",\"created_at\":\"2026-01-28T21:27:41.970+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"59\",\"source\":\"Talkpush\",\"id\":1782,\"_score\":1},{\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1387511089\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.908+04:00\",\"created_at\":\"2026-01-28T21:27:04.828+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"58\",\"source\":\"Talkpush\",\"id\":1783,\"_score\":1},{\"campaign_title\":\"GTM - Sales Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2574675344\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T03:59:13.858+04:00\",\"created_at\":\"2026-01-28T21:26:07.521+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"57\",\"source\":\"Talkpush\",\"id\":1784,\"_score\":1},{\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1082628557\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.894+04:00\",\"created_at\":\"2026-01-28T21:25:20.561+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"56\",\"source\":\"Talkpush\",\"id\":1785,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1701849\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order & Technical Support Specialist (Dutch-speaking) - Medical Equipment - 1500\u20ac Welcome Bonus\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer &amp; Technical Support Specialist<\/b> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of <b>FREE Learning and Leadership Development programs<\/b> designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer &amp; Technical Support Specialist, you will:<\/p><ul><li>Deliver <b>technical support and troubleshooting<\/b> for medical diabetes devices, consumables and accessories.<\/li><li>Manage <b>order intake and renewals<\/b> in compliance with company guidelines.<\/li><li>Assist customers with <b>product usage and ordering<\/b> through multichannel support (calls, email, chat, and SMS).<\/li><li><b>Accurately document<\/b> all customer contacts in English.<\/li><li>Apply <b>active listening and empathy<\/b> to handle sensitive patients and situations.<\/li><li>Follow defined <b>procedures and scripts<\/b> to ensure regulatory and safety standards.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, both verbal and written, in <b>Dutch<\/b> &#43; <b>C1 level in English<\/b>.<\/li><li>Can support <b>more than one market simultaneously<\/b>.<\/li><li>Have a <b>strong customer service orientation<\/b> with excellent communication skills.<\/li><li>Possess <b>problem-solving, prioritization, and organizational skills<\/b>.<\/li><li>Stay <b>calm under stress<\/b> and adapt quickly to change.<\/li><li>Have the <b>patience and good temper<\/b> to handle disputes and emergencies.<\/li><li>Apply <b>active listening and empathy<\/b> to resolve client issues.<\/li><li>(Bonus) Bring <b>knowledge or background in healthcare, diabetes devices, or technical support<\/b>.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Relocation Package if you come from abroad<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you\u2019ll be working on<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <b>440k&#43; game-changers<\/b> around the globe call Concentrix their <i>employer of choice<\/i>.<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Dann werden Sie Teil unseres <strong>dynamischen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland<\/strong> und nutzen Sie Ihre <strong>Deutschkenntnisse<\/strong> in einem schnelllebigen, internationalen Umfeld.<\/p>\\n<p>Kein Tag ist wie der andere: Sie schaffen <strong>wertvolle und nachhaltige Kundenerlebnisse<\/strong> f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Bearbeitung von <strong>Inbound- und Outbound-Anrufen<\/strong> mit bestehenden Kunden und Leads im Rahmen von Vertriebs- und Servicekampagnen<\/li>\\n<li>Beratung zu <strong>geeigneten Produkt-Upgrades<\/strong> und finanziellen L&ouml;sungen<\/li>\\n<li>Durchf&uuml;hrung von Anrufen unter <strong>Einhaltung aller Compliance- und Kommunikationsrichtlinien<\/strong><\/li>\\n<li>Umsetzung von <strong>Produkt-Upgrades<\/strong> und Begleitung der Kunden im Entscheidungsprozess<\/li>\\n<li>Kontaktaufnahme mit Interessenten zur <strong>Vervollst&auml;ndigung offener Antragsschritte<\/strong> und zur Einholung einer verbindlichen Zusage<\/li>\\n<li>Unterst&uuml;tzung weiterer <strong>Vertriebs- und Telemarketing-Aktivit&auml;ten<\/strong> nach Bedarf<\/li>\\n<li>Erreichung individueller und teambezogener <strong>Leistungsziele<\/strong>, einschlie&szlig;lich Call-Quoten<\/li>\\n<li>Pflege und Dokumentation von <strong>Kundeninteraktionen<\/strong>, Bearbeitung von Konten und Ablage von Unterlagen<\/li>\\n<li>Konsequente Einhaltung aller <strong>internen Prozesse, Richtlinien und Vorgaben<\/strong><\/li>\\n<\/ul>\\n<p><strong>Ihr Profil:<\/strong><\/p>\\n<ul>\\n<li><strong>Flie&szlig;ende Deutschkenntnisse<\/strong><\/li>\\n<li>Erfahrung im <strong>Kundenservice<\/strong> oder als Client Service Representative<\/li>\\n<li>Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/li>\\n<li>Klare, professionelle Kommunikationsweise sowie <strong>Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/strong><\/li>\\n<li>Sehr gute <strong>schriftliche Kommunikationsf&auml;higkeiten<\/strong><\/li>\\n<li>F&auml;higkeit zu <strong>Multitasking<\/strong>, Priorisierung und Arbeiten in einem leistungs- und zielorientierten Umfeld<\/li>\\n<li>Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:<\/strong><\/p>\\n<ul>\\n<li><strong>Vollst&auml;ndige Relocation-Unterst&uuml;tzung<\/strong> (Fl&uuml;ge, Unterkunft &amp; Transport)<\/li>\\n<li><strong>Unbefristeter Arbeitsvertrag<\/strong><\/li>\\n<li>Attraktives Verg&uuml;tungspaket (<strong>14 Geh&auml;lter pro Jahr<\/strong>)<\/li>\\n<li><strong>10 % monatlicher Leistungsbonus<\/strong><\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die <strong>Up Hellas Mastercard<\/strong><\/li>\\n<li><strong>Private Krankenversicherung + Zahnzusatzversicherung<\/strong><\/li>\\n<li>Internationale <strong>Karrierem&ouml;glichkeiten<\/strong> &uuml;ber das Concentrix International Mobility Program<\/li>\\n<li>Mitarbeiterevents<\/li>\\n<li>Kostenloses Fitnessstudio, Well-Being-Aktivit&auml;ten und <strong>Dachkino mit Blick auf die Akropolis<\/strong><\/li>\\n<li>Gemeinsame Mittagspausen in unserem <strong>neuen Restaurant<\/strong><\/li>\\n<\/ul>\\n<p>Sie teilen unsere Werte <strong>Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement<\/strong> und m&ouml;chten gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger Ihr Lebenslauf als vielmehr Ihre <strong>Motivation und Pers&ouml;nlichkeit<\/strong>, die Sie zu einem wertvollen Teil unserer offenen Community machen.<\/p>\\n<p><em>Bitte beachten Sie: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/em><\/p>\\n<p><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<br \/>Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\",\"ats_external_id\":\"3991416470\",\"location\":\"Athens  , Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T11:56:53.658+03:00\",\"created_at\":\"2026-01-28T13:10:04.545+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"298\",\"source\":\"Talkpush\",\"id\":235,\"_score\":1},{\"campaign_title\":\"VF \/Portuguese\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative and forward thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Portuguese and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work to customer service measures, metrics and KPIs within a service targeted environment.<\/li>\\n<li>Hold a High-school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role&nbsp;<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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6725 Airport RD\",\"address\":\"CAN Mississauga - 6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"Canada\",\"country\":\"Canada\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong><u>&rdquo;<\/u> awards every year? Then a bilingual onsite Team Leader position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technology, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual onsite Team Leader role include:<\/p>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Proficiency&nbsp;in fast-paced multi-tasking&nbsp;<\/li>\\n<li>Eagerness to learn&nbsp;new technologies&nbsp;<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>At least 1 year of leadership experience required, 2 years <strong><em>preferred<\/em><\/strong><\/li>\\n<li>Customer Service experience <em><strong>required<\/strong><\/em><\/li>\\n<li>Willingness to work a flexible schedule is <em><strong>required<\/strong><\/em><\/li>\\n<li>Experience in \\\"automotive\\\" business <em><strong>preferred<\/strong><\/em><\/li>\\n<li><strong><em>MUST <\/em><\/strong>be bilingual in French\/English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $47,720.00-$51,048.00 CAD yearly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Daily Pay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>The deadline to apply for this position is&nbsp;January 31st, 2026.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1696819\",\"location\":\"Mississauga, Canada\",\"job_type\":\"full_time\",\"salary\":\"47720\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-02-09T21:56:42.611+08:00\",\"created_at\":\"2026-01-27T04:02:58.726+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 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Nous excellons dans l\u2019am\u00e9lioration de l\u2019exp\u00e9rience client et l\u2019optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l\u2019excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p>Votre mission en tant que Conseiller Client :<\/p><p><\/p><p>En tant que Conseiller Client , vous jouerez un r\u00f4le essentiel en :<\/p><p><\/p><ul><li>R\u00e9pondant avec pr\u00e9cision aux demandes des clients du march\u00e9 canadien pendant la plage horaire de 13h \u00e0 1h (heure locale).<\/li><li><\/li><li>Traitement des appels entrants pour r\u00e9pondre aux questions et r\u00e9soudre les probl\u00e9matiques client, tout en garantissant un suivi rigoureux.<\/li><li><\/li><li>D\u00e9montrant une aptitude technique avanc\u00e9e : utilisation des outils et technologies pour comprendre et r\u00e9soudre des situations complexes.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p><\/p><p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p><p><\/p><p>R\u00e9mun\u00e9ration attractive avec primes suppl\u00e9mentaires :<\/p><p><\/p><ul><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><li><\/li><li>Prime de performance mensuelle<\/li><li><\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><\/ul><p><\/p><p><\/p><p>Avantages sociaux exceptionnels :<\/p><p><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li><\/li><li>Horaires flexibles avec possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s la p\u00e9riode d\u2019int\u00e9gration.<\/li><li><\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li><\/li><li>Transport assur\u00e9 pour un trajet s\u00e9curis\u00e9 vers le lieu de travail.<\/li><li><\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au 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priorit\u00e9s m\u00eame sous pression \u2699\ufe0f<\/li><\/ul><p><\/p><p>Processus de recrutement<\/p><p><\/p><p>Tests en ligne (1h) : Apr\u00e8s r\u00e9ception de votre candidature, vous recevrez un email pour participer \u00e0 une s\u00e9rie de tests interactifs \u00e9valuant vos comp\u00e9tences linguistiques, techniques et votre personnalit\u00e9.<\/p><p><\/p><p>\u00c9change t\u00e9l\u00e9phonique : Conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p>Entretien en pr\u00e9sentiel : Discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p>\",\"ats_external_id\":\"R1701025\",\"location\":\"Agadir, 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Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Arabic & English speakers Customer Service Advisor\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English \u00a0<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Amman<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez l\u2019aventure<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span><span>\u00a0<\/span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1700613\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.720+08:00\",\"created_at\":\"2026-01-24T02:01:56.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Parrainage--Alger---Franais_R1700613\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - 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Join our team of <strong data-start=\\\"264\\\" data-end=\\\"291\\\">#GameChangers<\/strong>&nbsp;and put your communication skills to work while helping riders choose the right products and complete their orders.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>Sports enthusiast; active cycling is a plus<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"4148749963\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T12:00:04.042+03:00\",\"created_at\":\"2026-01-23T16:38:36.933+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"296\",\"source\":\"Talkpush\",\"id\":237,\"_score\":1},{\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (Fully Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a <strong>Customer Care Consultant<\/strong>&nbsp;to provide expert support to clients in a fast-paced e-commerce and tech environment. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about creating outstanding customer experiences and helping shoppers find the solutions they need? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1800141488\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T11:59:51.230+03:00\",\"created_at\":\"2026-01-23T16:26:07.940+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"295\",\"source\":\"Talkpush\",\"id\":238,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1700413\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Dakar - Fran\u00e7ais & Anglais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p><b>Join a team dedicated to excellence in customer relations !<\/b> &#x1f31f;<\/p><p><\/p><p><b>About Us<\/b><\/p><p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p><b>Your mission as a Customer Advisor<\/b><\/p><p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p><ul><li><p>Supporting prospects and customers by resolving issues or providing information.<\/p><\/li><li><p>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/p><\/li><li><p>Effectively managing complaints.<\/p><\/li><li><p>Being an ambassador for customer satisfaction!<\/p><\/li><\/ul><p><\/p><p><b>How will you do this?<\/b> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p><p><\/p><p><b>What we can offer you<\/b><\/p><p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p><p><\/p><p><b>Compensation and benefits:<\/b><\/p><ul><li><p>Attractive variable compensation.<\/p><\/li><li><p>Company health insurance for fixed-term and permanent employees.<\/p><\/li><li><p>Complimentary meals for consultants.<\/p><\/li><\/ul><p><\/p><p><b>Optimal working conditions:<\/b><\/p><ul><li><p>Initial and ongoing training.<\/p><\/li><li><p>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/p><\/li><li><p>Opportunities for career growth.<\/p><\/li><li><p>The possibility of teleworking after completing the integration period.<\/p><\/li><\/ul><p><\/p><p><b>We are looking for talents who:<\/b><\/p><ul><li><p>Have a perfect command of written and spoken <b>French and English<\/b>. &#x1f5e3;\ufe0f<\/p><\/li><li><p>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. &#x1f4a1;<\/p><\/li><li><p>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. &#x1f5a5;\ufe0f<\/p><\/li><\/ul><p><\/p><p><b>Our recruitment process<\/b><\/p><p><b>1- Phone screen (15 minutes):<\/b> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p><p><b>2- French and English test (1 hour):<\/b> An evaluation of your language skills in both languages.<\/p><p><b>3- Individual interview:<\/b> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p><p><\/p><p><b>Ready to take on this challenge? 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You will also need to be able to examine possible workarounds and escalations as required.\\n\u2022\\tSet an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.\\n\u2022\\tDemonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.\\n\u2022\\tCommunicate at all levels from CIO to the technical staff on the ground.\\n\\nExpertise Required \\n\u2022\\tExperience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions\\n\u2022\\tFace-to-face customer engagement skills\\n\u2022\\tExcellent written, oral and presentation skills\\n\u2022\\tTroubleshooting knowledge & skills\\n\u2022\\tDegree qualification or equivalent experience\\n\u2022\\tGood understanding of ITIL\/Service Management\\n\u2022\\tPassion for new innovative technology and drive customer transformation\\n\u2022\\tDemonstrate effective balance between business and technical acumen\\n\u2022\\tAbility to effectively recognize and adapt to change\\n\u2022\\tAbility to deliver presentations and discuss complimentary products at a solutions level\\n\u2022\\tAbility to handle customer critical issues and work in difficult situations\\n\u2022\\tExperience delivering proactive services, such as workshops and technical assessments.\\n\\nRole Requirements\\n\u2022\\tSecurity Clearance: preferred but not mandatory\\n\u2022\\tLanguage: Fluent in German and English (written and oral communication)\\n\u2022\\tTravel: required, mix of remote and onsite engagement\\n\u2022\\tLocation: location near Cologne\/Bonn, Hamburg or Berlin preferred but not mandatory\\n\\nTechnical Expertise Required \\n\\nSharePoint On Premise\\n\u2022\\tDeep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)\\n\u2022\\tSharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers\\nSharePoint Online Administration: \\n\u2022\\tManage site collections at the tenant level. \\n\u2022\\tDesign and implement hub site architecture. \\n\u2022\\tUtilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. \\n\u2022\\tOversee tenant-level external sharing and prevent oversharing. \\n\u2022\\tAdminister and configure Microsoft Search and understand Microsoft Graph Search connectors. \\n\u2022\\tIntegrate SharePoint Online with M365 Purview for data governance and information management. \\n\u2022\\tImplement data loss prevention, data retention, and sensitivity labels for SPO\/ODFB. \\n\u2022\\tManage Microsoft 365 backup and archive for SharePoint Online. \\n\u2022\\tUtilize SharePoint Advanced Management (SAM) Add-on features and controls. \\n\u2022\\tClassic and Modern Search  \\n\u2022\\tUnderstanding of the latest updates and changes to SharePoint Online \\n \\nOneDrive for Business Administration: \\n\u2022\\tUnderstand GPO\/Intune settings for managing the OneDrive for Business sync client. \\n\u2022\\tMigrate from on-premises home drives to OneDrive for Business. \\n\u2022\\tApply best practices for the OneDrive for Business sync client. \\n\\nAdditional Experience:\\n\u2022\\tExperience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online , Configuring SharePoint Online deployments and configurations , Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365 \\n\u2022\\tGood understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams & other data sources\\n\u2022\\tPower Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents\\n\u2022\\tDeveloping custom solutions using modern developer stack \\n\u2022\\tSharePoint PowerShell scripting for online (& on premises environments)\",\"long_description\":\"<p>Technical Skills \u2013 Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO<\/p><p>We need individuals that:<\/p><p>\u2022\u00a0\u00a0 \u00a0Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<br \/>\u2022\u00a0\u00a0 \u00a0Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. 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This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks, and delivering impactful Power BI insights that empower data-driven decision-making across the organization.\\n\\n\\n\\nRole Overview\\n\\nAs a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse\u2014while also architecting and delivering enterprise-grade Power BI dashboards, data models, and analytics solutions. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.\\n\\nThis role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.\",\"long_description\":\"<p><b>Power Platform<\/b><\/p><p><\/p><p>We are seeking a highly skilled Cloud Solution Architect with deep expertise across the Microsoft Power Platform. This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks.<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.<\/p><p>This role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; Development<\/b><\/p><ul><li>Design, develop, and maintain Power Apps solutions, with emphasis on <b>Model-Driven Apps<\/b> and enterprise architecture.<\/li><li>Build and manage <b>Power Pages<\/b> and integrated Power Platform components.<\/li><li>Implement <b>ALM best practices<\/b> using Solutions.<\/li><li>Develop, optimize, and troubleshoot <b>Power Automate cloud and desktop flows<\/b>.<\/li><li>Integrate data from <b>Dataverse, SharePoint, SQL, and other sources<\/b>.<\/li><li>Provide technical training and guide customers through 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Volkswagen in Portugal (Remote),<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"2958273436\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.866+04:00\",\"created_at\":\"2026-01-22T23:37:55.426+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"50\",\"source\":\"Talkpush\",\"id\":1788,\"_score\":1},{\"campaign_title\":\"GTM - Content Moderator Advisor - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"1339007400\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.850+04:00\",\"created_at\":\"2026-01-22T23:35:01.004+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"49\",\"source\":\"Talkpush\",\"id\":1789,\"_score\":1},{\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Turkish\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in Turkish and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"1576764756\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.833+04:00\",\"created_at\":\"2026-01-22T23:13:39.064+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"47\",\"source\":\"Talkpush\",\"id\":1790,\"_score\":1},{\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2215276809\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.818+04:00\",\"created_at\":\"2026-01-22T23:07:50.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"46\",\"source\":\"Talkpush\",\"id\":1791,\"_score\":1},{\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3722224108\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T03:59:13.803+04:00\",\"created_at\":\"2026-01-22T22:56:27.759+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-met2\",\"campaign_id\":\"45\",\"source\":\"Talkpush\",\"id\":1792,\"_score\":1},{\"campaign_title\":\"Associate, Facilities R1697508\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Licensed Electrical \/ Mechanical Engineer responsible in monitoring and ensuring that critical rooms\/data center rooms are operating in optimum conditions. 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<h4>\u0130\u015e TANIMI<\/h4>\\n<p>Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<h4>GENEL N\u0130TEL\u0130KLER;<\/h4>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>Havac\u0131l\u0131k sekt&ouml;r&uuml;nde deneyimli,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"aligment-container my-3\\\" data-v-55254e6a=\\\"\\\" data-v-145e3d90=\\\"\\\"><header data-v-55254e6a=\\\"\\\">\\n<h4>Aday Kriterleri<\/h4>\\n<\/header>\\n<section data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-list\\\" data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Tecr&uuml;be : Tecr&uuml;beli \/ Tecr&uuml;besiz<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> E\u011fitim Seviyesi :Lise(Mezun), &Ouml;n Lisans(&Ouml;\u011frenci), &Ouml;n Lisans(Mezun), &Uuml;niversite(&Ouml;\u011frenci), &Uuml;niversite(Mezun), Y&uuml;ksek Lisans(&Ouml;\u011frenci), Y&uuml;ksek Lisans(Mezun), Doktora(&Ouml;\u011frenci), Doktora(Mezun)<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Askerlik Durumu : Yap\u0131ld\u0131, Muaf, Tecilli<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<p><span data-teams=\\\"true\\\">Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"3549623544\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:09.872+03:00\",\"created_at\":\"2026-01-22T11:49:54.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"4331\",\"source\":\"Talkpush\",\"id\":440,\"_score\":1},{\"campaign_title\":\"Enterprise\",\"campaign_type\":\"job_application\",\"job_title\":\"Enterprise Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li>Managing large amounts of incoming calls in a friendly and helpful manner.<\/li>\\n<li>Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.<\/li>\\n<li>Assist customers with their inquiries on future reservations or anything on the account&rsquo;s services<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary.<br \/>\u2705 Health and Life Insurance Premium.<br \/>\u2705 Transportation service.<br \/>\u2705 Marriage &amp; paternity leave.<br \/>\u2705 Lunch subsidy.<br \/>\u2705 CNX onsite nurse.<br \/>\u2705 Paid referral program.<br \/>\u2705 Career development &amp; growth opportunities.<br \/>\u2705 Employee engagement activities: Competitions, tournaments, special theme days, staff &amp; birthday parties.<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Things to bring<\/div>\\n<ul>\\n<li>Resume<\/li>\\n<li>Proof of Qualifications<\/li>\\n<li>ID<\/li>\\n<li>NIS<\/li>\\n<li>TRN<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? 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Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713220\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:06.168-04:00\",\"created_at\":\"2026-01-21T18:33:07.322-05:00\",\"latitude\":\"18.015421\",\"longitude\":\"-76.78861239999999\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? 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This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. 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Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. 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It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>Wrkitplatform-&nbsp;access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM&nbsp;Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Free healthcare cover&nbsp;for you and your dependents with pension (after one year)<\/p>\\n<\/li>\\n<li>\\n<p>UNUM Dental cover-&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent German &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"79125821\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"25480\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-07T23:59:12.158Z\",\"created_at\":\"2026-01-21T17:11:35.003Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc5\/apply?\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1879\",\"source\":\"Talkpush\",\"id\":465,\"_score\":1},{\"campaign_title\":\"SU - VodafoneZiggo - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"long_description\":\"<h1>Klantenservicemedewerker Vodafone Ziggo &ndash; fulltime &ndash; op locatie<\/h1>\\n<p>Ben jij thuis in internet, mobiel netwerk en interactieve tv? Vind je het oplossen van uitdagingen leuk en ben je klaar om als een game-changer aan de slag te gaan? Wij zoeken klantenservicemedewerkers voor ons VodafoneZiggo project.<\/p>\\n<h2>Wat ga je doen voor dit project?<\/h2>\\n<p>Bij VodafoneZiggo streven we naar &eacute;&eacute;n doel: klanten altijd verbonden en entertained houden. Of het nu gaat om vragen over facturatie of slimme oplossingen voor technische vragen, jij staat paraat. Je helpt Nederlandse klanten vanuit de eerste lijn, met vragen als: &ldquo;Hoe optimaliseer ik mijn smarttelevisie?&rdquo; tot &ldquo;Wat te doen als mijn tv-beeld hapert?&rdquo;<br \/><br \/><\/p>\\n<ul>\\n<li>Je begint met een <strong>full-time en betaalde training<\/strong> van 07:00 uur tot 14:30 uur.<\/li>\\n<li>We vragen een <strong>beschikbaarheid van 32-40 uur<\/strong> binnen onze openingstijden van maandag t\/m zondag tussen 04:00 uur en 16:00 uur (in de zomertijd zal dit 03:00 uur tot 16:00 uur zijn).<\/li>\\n<\/ul>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor <br \/><br \/>06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt een goed ontwikkeld inlevingsvermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling naar het werk<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over een eigen smarttelefoon<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Klaar om je carri&egrave;re een boost te geven? Solliciteer direct via de knop hieronder of stuur ons recruitmentteam een e-mail op recruitment.sr@concentrix.com. We kijken ernaar uit om samen met jou te gaan werken!<\/p>\",\"ats_external_id\":\"1765456969\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T03:04:40.245+02:00\",\"created_at\":\"2026-01-21T15:59:20.880+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"77\",\"source\":\"Talkpush\",\"id\":497,\"_score\":1},{\"campaign_title\":\"SU - Kone - Highway \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor \u00e9\u00e9n van de globale leiders in de liften- en roltrappenindustrie \",\"street\":\"Pandit Paltan Tewarieweg (Highway)\",\"address\":\"Pandit Paltan Tewarieweg (Highway)\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Wanica\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker voor bedrijf in de liften- en roltrappenindustrie \",\"long_description\":\"<h1><strong>Over de functie<\/strong><\/h1>\\n<p>Heb jij affiniteit met zowel klantcontact als met de liften- en roltrappenindustrie? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime klantenservicemedewerkers, voor een bekende internationale liften- en roltrappenindustrie. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<\/p>\\n<p>Het bedrijf is &eacute;&eacute;n van de wereldwijde marktleiders binnen de lift- en roltrapindustrie.<br \/>Zij streven ernaar de beste People Flow Experience te leveren dankzij de ontwikkeling van oplossingen waarmee mensen zich soepel, veilig, comfortabel en ongehinderd door gebouwen binnen een verstedelijkte omgeving kunnen bewegen.<br \/>Toonaangevende liften, roltrappen, automatische deursystemen en ge&iuml;ntegreerde oplossingen zorgen voor het verbeteren van de doorstroming in gebouwen.<\/p>\\n<p>In Nederland werken er zo&rsquo;n 1000 medewerkers bij het bedrijf. Met hun goed getrainde monteurs hebben zij de hoogste dekkingsgraad in Nederland, er is altijd een monteur in de buurt.<br \/>Zij leveren en onderhouden liften, roltrappen en gebouwdeuren.<br \/><br \/>Als klantenservice medewerker ben je het aanspreekpunt voor klanten van dit bedrijf.<br \/>Klanten kunnen je bellen omtrent verschillende vragen. De ene klant belt bijvoorbeeld om algemene vragen en inlichtingen, de andere klant belt om een serviceaanvraag te plaatsen of een storing te melden.<\/p>\\n<p>De telefoontjes die jij als klantenservicemedewerker zult ontvangen betreffen voornamelijk meldingen van storingen (bijvoorbeeld dat een lift of roltrap niet werkt of dat een persoon vastzit in een lift). Om goed te weten hoe je de klant van dienst kunt zijn, zal je eerst een training van twee weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Je luistert goed en dringt snel door tot de kern;<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 200 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <em>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/em><\/strong><em>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<li>\\n<p>Flexibel inzetbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst twee weken training van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Na de training kun je minimaal 24uren en maximaal 40uren ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p><strong>LET OP:<\/strong> Het project is nu 24 uur open van Maandag t\/m Zondag (24\/7)<\/p>\\n<\/li>\\n<li>\\n<p>Je moet tenminste 2 ochtenden(vanaf 3:00am-11.30am), 2 middagen(12:30pm-9:00pm) en 3 avonden (9:00pm-5:30am) per week beschikbaar zijn<\/p>\\n<\/li>\\n<li>\\n<p>De drie vaste shiften zijn volgens een roulatiesysteem. Je zult wel maximaal 40uren per week ingeroosterd worden en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaarheid bespreekbaar tijdens het sollicitatiegesprek<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat <\/strong><strong>wij bieden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen.&nbsp;<br \/><br \/>Lukt het niet om jouw sollicitatie te submitten? Mail dan gauw je motivatiebrief met recente CV naar <a href=\\\"mailto:recruitment@sr.webhelp.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-cke-saved-href=\\\"mailto:recruitment@sr.webhelp.com\\\">recruitment<\/a><a href=\\\"mailto:.sr@concentrix.com\\\">.sr@concentrix.com<\/a>&nbsp;<\/p>\",\"ats_external_id\":\"2966112276\",\"location\":\"Paramaribo, Wanica\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:17:20.876+02:00\",\"created_at\":\"2026-01-21T15:53:16.361+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"76\",\"source\":\"Talkpush\",\"id\":498,\"_score\":1},{\"campaign_title\":\"SU - Strato - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor Internet Hostingbedrijf\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservice medewerker voor Internet Hostingbedrijf\",\"long_description\":\"<h1><strong>Over de functie<\/strong><\/h1>\\n<p>Heb jij affiniteit met zowel ICT als klantcontact? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar <strong>fulltime<\/strong> klantenservicemedewerkers, voor een internationaal hostingbedrijf.<br \/>Dit hostingbedrijf staat voor 25 jaar ervaring in de hostingmarkt. Inmiddels vertrouwen internationaal meer dan twee miljoen klanten op internationaal hostingbedrijf en hebben ze een uitgebreid productaanbod van domeinen, mail en websites tot aan servers, online marketing-tools en cloudopslag.<br \/><br \/>Als klantenservicemedewerker dien je het bedrijf zo goed mogelijk te representeren door middel van excellente klantenservice te verlenen per e-mail en telefonisch.<\/p>\\n<p>Je inventariseert op een enthousiaste manier naar de vraag of wens van de klant en weet dit te vertalen naar het juiste antwoord of dienst. Je beantwoordt uiteenlopende vragen van klanten. Het ene moment beantwoord je bijvoorbeeld vragen over facturen, het andere moment beantwoord je vragen over welke applicaties een klant kan installeren of vragen over DNS-instellingen. ICT-opleiding en\/of werkervaring is daarom een pre.<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Affiniteit hebben met ICT <em>(ICT-kennis en\/of werkervaring is een pre. Antwoorden op technische vragen zal je wel leren bij de training en kun je ook makkelijk via een database opzoeken)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Daarna drie weken producttraining van maandag t\/m vrijdag van 07:00 tot 14:30uur&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van maandag t\/m zondag tussen 03:00 AM en 15:00 PM<\/p>\\n<\/li>\\n<li>\\n<p>Op aanvraag in het weekend beschikbaar zijn. <em>Weekend worden er extra uren uitgezet, indien er een back log is (in het weekend worden max 2 medewerkers ingeroosterd)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Je dient van maandag t\/m vrijdag beschikbaar te zijn tussen 03:00 AM en 15:00 PM<\/p>\\n<\/li>\\n<li>\\n<p>Zaterdag en zondag dien je beschikbaar te zijn tussen 5:00 AM - 13:30 AM<\/p>\\n<\/li>\\n<li>\\n<p><em>(let op, zodra de wintertijd in oktober 2026 ingaat, zullen de openingstijden wijzigen naar 04:00 AM tot 16:00 PM)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 40uren per week beschikbaar zijn (je zal maximaal 40uren per week ingeroosterd worden)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat <\/strong><strong>wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>Reiskostenvergoeding van &euro;2.90 per werkdag<br \/><br \/><\/li>\\n<li>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<br \/><br \/><\/li>\\n<li>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/li>\\n<li>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>Toegang tot onze online Concentrix University&nbsp;<br \/><br \/><\/li>\\n<li>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op de link <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><em>Disclaimer&nbsp;&nbsp; <\/em><\/h2>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/em><\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"3911031025\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T02:45:27.265+02:00\",\"created_at\":\"2026-01-21T15:43:27.301+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"75\",\"source\":\"Talkpush\",\"id\":499,\"_score\":1},{\"campaign_title\":\"Manager I, B2B Sales R1687940\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><span>Team<span>\u00a0<\/span><\/span><span>Manager<\/span><\/span><b><span><span>\u00a0<\/span>in Malaga (hybrid)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who a<\/span><span>8<\/span><span>re powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>Team<\/span><\/span><b><span><span>\u00a0<\/span>Manager<\/span><\/b><span><span><span>\u00a0<\/span>in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead and coach team members through strong call coaching of their customer sales calls<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead team to meet and exceed team targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Document coaching outcome and agreed next action<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Accurately assess risk and identify exceptional performance plans<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assess team capability &amp; build talent pipelines where needed<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Spend time learning your team\u2019s capabilities &amp; actively build talent pipelines<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Be able to design and set productivity and sales targets\/quota in line with market trends<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Are native or proficient in English &#43; any of the Nordics languages <\/span><\/span><br \/><span><span>- 5&#43; years of sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 3&#43; years of team management experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s Degree or Associate\u2019s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong interpersonal skills, excellent written and verbal communications skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Achievement and success-driven personality<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 4&#43; years of experience using a CRM tool (Dynamics,<span>\u00a0<\/span><\/span><span>SalesForce<\/span><span><span>\u00a0<\/span>or other) is required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>If you feel you don\u2019t check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract, 39 hours\/week: Monday - Friday from 09:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary: <\/span><b> <\/b>36.000 euros gross\/year &#43; up to 10.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- A modern centrally placed office in Benalmadena, right next to the beach area<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fully paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Estamos buscando un Consultor SAP BTP Senior para unirse a nuestro equipo de Argentina.<\/p><p>Inicialmente estar\u00e1 trabajando para uno de nuestros clientes locales.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><p><\/p><p>1 Desarrollo de Aplicaciones: Dise\u00f1ar, desarrollar e implementar aplicaciones empresariales utilizando SAPUI5, CAP (Java \/ NodeJS), HANA Cloud, Connectivity Service, Documents Service, Workzone, y otras tecnolog\u00edas relacionadas. 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You\u2019ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <b>major technology company\u2019s network<\/b>, including search engines, professional networking sites, and video and display platforms.<\/p><p><\/p><p><b>You will<\/b><\/p><ul><li><p>Build and nurture relationships with both direct advertisers and agency partners.<\/p><\/li><li><p>Advise clients on advertising strategies and help them achieve their business goals.<\/p><\/li><li><p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p><\/li><li><p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p><\/li><li><p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p><\/li><li><p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions<\/p><\/li><\/ul><p><\/p><p><b>You Have <\/b><\/p><ul><li><p>Fluency in English, German, Italian, French, or Spanish<\/p><\/li><li><p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p><\/li><li><p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p><\/li><li><p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p><\/li><li><p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p><\/li><\/ul><p><\/p><p><b>You will get<\/b><\/p><ul><li><p><b>Permanent contract<\/b> \u2014 stability and security from day one.<\/p><\/li><li><p><b>Highly rewarding salary package<\/b> \u2014 designed to recognize your skills, experience, and results.<\/p><\/li><li><p><b>Quarterly sales bonus of \u20ac1000<\/b> \u2014 your performance has a direct impact.<\/p><\/li><li><p><b>International career opportunities<\/b> \u2014 grow globally through Concentrix\u2019s Mobility Program.<\/p><\/li><li><p><b>Exciting employee events<\/b> \u2014 connect, celebrate, and have fun with your team.<\/p><\/li><li><p><b>Private health and dental insurance<\/b> \u2014 starting from your fourth month.<\/p><\/li><li><p><b>Daily meal vouchers via Up Hellas card<\/b> \u2014 \u20ac3 per day, increasing to \u20ac6 per day after one year.<\/p><\/li><li><p><b>Free gym access and wellness activities<\/b> \u2014 stay active and energized.<\/p><\/li><li><p><b>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/b> \u2014 unwind, relax, and enjoy every lunch break.<\/p><\/li><\/ul><p><\/p><p><b>Full relocation support covering flights, transfers, eight weeks\u2019 accommodation, permanent housing guidance, visa and permit assistance, plus financial help for deposits and fees. <\/b><\/p><p><\/p><p><i>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/i>\u00a0<\/p><p><i>Concentrix Greece is an equal-opportunity employer<\/i>\u00a0<\/p><p><i>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1698931\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:58:13.977+08:00\",\"created_at\":\"2026-01-20T20:02:02.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Digital-Ads-Account-Manager_R1698931\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B 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needed<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13704\",\"source\":\"Talkpush\",\"id\":1442,\"_score\":1},{\"campaign_title\":\"VW | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Greek.<\/p>\\n<\/li>\\n<li>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, 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interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1525549547\",\"location\":\"Katowice, 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R1667185\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark Place Cubao 2026\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez l\u2019aventure<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span><span>\u00a0<\/span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1698855\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:50:43.333+08:00\",\"created_at\":\"2026-01-20T16:04:34.874+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0bbc022fbef0000\",\"descriptor\":\"SPA Concentrix Alg\u00e9rie\",\"reference_id\":\"WDZ01\",\"organization_reference_id\":\"WDZ01\"},\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Hermez, Amina Badia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102556942\",\"wid\":\"da7d7d2449a2101032e07ec9f8e10000\",\"descriptor\":\"Amina Badia Hermez (102556942)\"},{\"id\":\"102569417\",\"wid\":\"da7d7d2449a2101032940a4a10160000\",\"descriptor\":\"Imane Sbai (102569417)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357262\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\/apply\",\"job_requisition_id\":\"R1698855\"}],\"organizations\":[{\"wid\":\"13c025f5e1b2101ac0bbc022fbef0000\",\"descriptor\":\"SPA Concentrix Alg\u00e9rie\",\"reference_id\":\"WDZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WDZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Amina Badia Hermez (102556942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1698855\",\"wid\":\"43fa6b20f579100baaa246410fcb0000\",\"descriptor\":\"Conseiller client (F\/H) - service client\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22213\",\"source\":\"Talkpush\",\"id\":648,\"_score\":1},{\"campaign_title\":\"AboutYou \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular online shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the&nbsp;Slovak&nbsp;branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Answer calls (only inbound, no tele-marketing) and reply to e-mails from customers in<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\"> Czech <\/span>language<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Help customers with their registration, profile settings, orders, delivery, returns and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Solve claims (lost package, damaged goods, partial returns, etc.)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Enter and&nbsp;maintain&nbsp;data up-to date in internal database; work with ticketing system<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We work in shifts according to schedule:<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Monday - Friday - 08:00 - 16:30 OR 11:30 - 20:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Saturday and bank holidays 09:00-18:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Weekly hours: 38,75<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Requirements:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluent Czech written and spoken - intermediate English<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Computer literacy, able to learn quickly<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Multitasking, active listening, customer oriented<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Remote work - internet speed at 25 Mbps\/download minimum<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2578801988\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-11T22:56:54.974+01:00\",\"created_at\":\"2026-01-19T13:44:08.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"588\",\"source\":\"Talkpush\",\"id\":339,\"_score\":1},{\"campaign_title\":\"HPE \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM systems<\/li>\\n<li>Nurture of existing leads and client's database<\/li>\\n<li>Sales and Marketing Department in the Lead Generation Process<\/li>\\n<li>Daily work with databases from Country Marketing, Sales, Pre-sales teams for profiling, leads creation<\/li>\\n<li>New contacts creation in CRM<\/li>\\n<li>Report results to the Supervisor<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"26687\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Requirements<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Energetic, focused, goal-oriented personality<\/li>\\n<li>Keen interest in sales development<\/li>\\n<li>Good communication skills and interest in existing and prospective clients<\/li>\\n<li>Experience working on the phone<\/li>\\n<li>Enthusiastic about getting new people and the needs of the company<\/li>\\n<li>Basic knowledge of Office Package, usage of social media and phone conversation<\/li>\\n<li>Native Czech and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"212862069\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:04:24.649+01:00\",\"created_at\":\"2026-01-19T13:23:17.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"579\",\"source\":\"Talkpush\",\"id\":340,\"_score\":1},{\"campaign_title\":\"HP Inc \/ Polish \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you willing to get a&nbsp;strong experience in the inside sales? Do you have the interest in IT and you would like to be a&nbsp;part of a&nbsp;dynamic and multinational team in Prague?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Then apply today!<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are looking for an ambitious, enthusiastic professional to fill the&nbsp;<strong>position of ISR (Inside Sales Representative) with POLISH language.<\/strong>&nbsp;This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a&nbsp;great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"1656\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<strong>:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li>\\n<li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li>\\n<li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"5243\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Requirements:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous<strong>&nbsp;B2B sales experience<\/strong><\/li>\\n<li>Proven track of records in KPIs and Sales Achievements<\/li>\\n<li>A&nbsp;winning attitude and competitive nature<\/li>\\n<li>Strong in communication and proactive approach to customers<\/li>\\n<li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li>\\n<li>Ability to work under stress, handle unique situations and work in the team<\/li>\\n<li>Basic IT knowledge and orientation on IT market<\/li>\\n<li>Native Polish language and strong English both in oral and written form<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"5792\\\" data-gtm-vis-first-on-screen347315_747=\\\"5792\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Meal vouchers<\/li>\\n<li>Tasty Coffee&amp;Tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Great referral bonus<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center and park nearby<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"4083909793\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:01:53.845+01:00\",\"created_at\":\"2026-01-19T13:07:59.804+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"571\",\"source\":\"Talkpush\",\"id\":341,\"_score\":1},{\"campaign_title\":\"HP Inc \/ English \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative \u2013 IT | International B2B Sales\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy sales, technology, and working with international clients? Would you like to start or grow your career in B2B IT sales within a&nbsp;global company?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as an Inside Sales Representative and work with leading IT vendors while developing your sales skills in a&nbsp;dynamic and multicultural environment.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">This role is a&nbsp;great opportunity for ambitious professionals who want to gain experience in consultative sales, account management, and the IT industry.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Manage and develop relationships with your assigned portfolio of business customers<\/li>\\n<li>Proactively contact existing clients and new prospects to identify new opportunities<\/li>\\n<li>Drive sales growth through consultative selling and customer engagement<\/li>\\n<li>Build and maintain a&nbsp;strong sales pipeline and track business opportunities<\/li>\\n<li>Provide sales forecasts and updates on ongoing deals<\/li>\\n<li>Cooperate with internal teams (Pre-Sales, Pricing, Management, Partner Managers, Field Sales) to ensure smooth business operations<\/li>\\n<li>Identify new business opportunities and help expand the customer portfolio<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we are looking for<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous experience in B2B sales or inside sales<\/li>\\n<li>Strong communication and negotiation skills<\/li>\\n<li>Proactive approach and motivation to achieve sales targets<\/li>\\n<li>Ability to manage priorities and work with sales KPIs<\/li>\\n<li>Interest in technology and the IT market<\/li>\\n<li>Ability to work in a&nbsp;dynamic, international team<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Language requirements<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li><strong>English<\/strong>&nbsp;&ndash; professional level (required)<\/li>\\n<li>Knowledge of one of the following languages is a&nbsp;strong advantage:<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Greek<\/strong><br \/><strong>Romanian<\/strong><br \/><strong>Bulgarian<\/strong><br \/><strong>Croatian<\/strong><br \/><strong>Slovenian<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Opportunity to build a&nbsp;career in international IT sales<\/li>\\n<li>Daily use of foreign languages in a&nbsp;multinational environment<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Benefits<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Benefit card<\/li>\\n<li>Multisport card<\/li>\\n<li>Educational courses and professional training<\/li>\\n<li>Career growth opportunities within a&nbsp;global company<\/li>\\n<li>Workplace perks<\/li>\\n<li>Modern offices in Prague &ndash; Brumlovka<\/li>\\n<li>Excellent transport accessibility (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Coffee, tea, fruit, and refreshments available in the office<\/li>\\n<li>Relaxation zones, game corners, and terraces<\/li>\\n<li>Many restaurants and caf&eacute;s nearby (including vegan options)<\/li>\\n<li>Fitness center and park close to the office<\/li>\\n<\/ul>\",\"ats_external_id\":\"3550605049\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:15:19.601+01:00\",\"created_at\":\"2026-01-19T13:04:19.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"568\",\"source\":\"Talkpush\",\"id\":342,\"_score\":1},{\"campaign_title\":\"HP Inc \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Business Manager s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Chce&scaron; posunout svou kari&eacute;ru v&nbsp;sales? Neboj&iacute;&scaron; se v&yacute;zev, m&aacute;&scaron; tah na branku a&nbsp;bav&iacute; t\u011b pr&aacute;ce v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Pak pro tebe m&aacute;me skv\u011blou p\u0159&iacute;le\u017eitost vstoupit do sv\u011bta IT a&nbsp;dlouhodob\u011b v&nbsp;n\u011bm r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Na pozici Inside Business Partner Manager bude&scaron; zodpov\u011bdn&yacute;\/&aacute; za sv\u011b\u0159en&eacute; portfolio partner\u016f a&nbsp;r\u016fst jejich prodej\u016f. Stane&scaron; se jejich kl&iacute;\u010dov&yacute;m kontaktem a&nbsp;partnerem pro r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude tv&yacute;m &uacute;kolem<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Spr&aacute;va a&nbsp;rozvoj portfolia obchodn&iacute;ch partner\u016f s&nbsp;c&iacute;lem dosahovat meziro\u010dn&iacute;ho r\u016fstu (YoY)<br \/>&bull; Porozum\u011bn&iacute; trhu partner\u016f a&nbsp;konkuren\u010dn&iacute;mu prost\u0159ed&iacute;<br \/>&bull; Pravideln&aacute; a&nbsp;proaktivn&iacute; komunikace s&nbsp;partnery (telefonicky, online)<br \/>&bull; Vyhled&aacute;v&aacute;n&iacute; nov&yacute;ch obchodn&iacute;ch p\u0159&iacute;le\u017eitost&iacute;, pr&aacute;ce s&nbsp;cenotvorbou a&nbsp;veden&iacute; partnera cel&yacute;m obchodn&iacute;m cyklem<br \/>&bull; &Scaron;kolen&iacute; partner\u016f na nov&eacute; produkty, \u0159e&scaron;en&iacute; a&nbsp;funkcionality<br \/>&bull; V\u010dasn&aacute; a&nbsp;profesion&aacute;ln&iacute; komunikace s&nbsp;resellery (telefon, e-mail)<br \/>&bull; Budov&aacute;n&iacute; dlouhodob&yacute;ch vztah\u016f, loajality a&nbsp;rozvoj partnersk&yacute;ch kompetenc&iacute; a&nbsp;certifikac&iacute;<br \/>&bull; Kontrola pln\u011bn&iacute; po\u017eadavk\u016f partnersk&eacute;ho programu (technick&eacute;\/obchodn&iacute; certifikace, obratov&eacute; c&iacute;le)<br \/>&bull; Forecasting, sledov&aacute;n&iacute; v&yacute;konu partner\u016f a&nbsp;pr&aacute;ce s&nbsp;intern&iacute;mi n&aacute;stroji<br \/>&bull; Monitoring marketingov&yacute;ch aktivit partner\u016f, co-marketingu a&nbsp;n&aacute;vratnosti investic (ROI)<br \/>&bull; Registrace a&nbsp;onboarding IT reseller\u016f do partnersk&eacute;ho programu<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Koho hled&aacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny a&nbsp;plynulou znalost angli\u010dtiny<br \/>&bull; V&yacute;born&eacute; komunika\u010dn&iacute; schopnosti (&uacute;stn&iacute; i&nbsp;p&iacute;semn&eacute;)<br \/>&bull; Zku&scaron;enosti s&nbsp;obchodem, ide&aacute;ln\u011b B2B<br \/>&bull; Pozitivn&iacute; p\u0159&iacute;stup, orientaci na c&iacute;le a&nbsp;v&yacute;sledky<br \/>&bull; Samostatnost i&nbsp;schopnost t&yacute;mov&eacute; spolupr&aacute;ce<br \/>&bull; Schopnost pracovat na &uacute;kolech s&nbsp;minim&aacute;ln&iacute;m veden&iacute;m<br \/>&bull; Flexibilitu p\u0159i stanovov&aacute;n&iacute; priorit<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co ti nab&iacute;z&iacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; 25 dn&iacute; pln\u011b hrazen&eacute; dovolen&eacute;<br \/>&bull; Stravenkov&yacute; pau&scaron;&aacute;l (123,90 CZK \/ pracovn&iacute; den)<br \/>&bull; Benefitn&iacute; karta (1 940 CZK m\u011bs&iacute;\u010dn\u011b)<br \/>&bull; Skv\u011blou k&aacute;vu a&nbsp;\u010daj, \u010derstv&eacute; ovoce a&nbsp;ob\u010derstven&iacute; na pracovi&scaron;ti<br \/>&bull; Multisport kartu<br \/>&bull; Ka\u017edodenn&iacute; vyu\u017eit&iacute; ciz&iacute;ch jazyk\u016f (zejm&eacute;na angli\u010dtiny)<br \/>&bull; Hern&iacute; koutky, relax z&oacute;ny, terasy (pro ku\u0159&aacute;ky i&nbsp;neku\u0159&aacute;ky) a&nbsp;pln\u011b vybaven&eacute; kuchy\u0148ky<br \/>&bull; V&nbsp;okol&iacute; kancel&aacute;\u0159&iacute; &scaron;irok&yacute; v&yacute;b\u011br restaurac&iacute;, v\u010detn\u011b vegan-friendly<br \/>&bull; F&eacute;rov&yacute; a&nbsp;lidsk&yacute; t&yacute;m s&nbsp;d\u016frazem na etiku a&nbsp;corporate governance<br \/>&bull; Skv\u011blou dostupnost MHD (metro Bud\u011bjovick&aacute;)<br \/>&bull; Fitness centrum nebo park v&nbsp;doch&aacute;zkov&eacute; vzd&aacute;lenosti<br \/>&bull; Teambuildingy, firemn&iacute; akce, sportovn&iacute; aktivity<br \/>&bull; Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/p>\",\"ats_external_id\":\"1075365911\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T11:06:37.533+01:00\",\"created_at\":\"2026-01-19T12:58:13.764+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"567\",\"source\":\"Talkpush\",\"id\":343,\"_score\":1},{\"campaign_title\":\"Skoda \/ Czech \/ onsite Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Z\u00e1kaznick\u00e1 podpora pro \u0160koda Auto \u010cR projekt s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"mb-1000\\\">\\n<div class=\\\"mb-900\\\" data-test=\\\"jd-header-text\\\">&nbsp;<\/div>\\n<\/div>\\n<div class=\\\"RichContent mb-1400\\\" data-jobad=\\\"body\\\" data-test=\\\"jd-body-richtext\\\">\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>&sbquo;&sbquo;Pot\u0159ebuji pomoc, moje auto nestartuje, moje auto je rozbit&eacute; v&nbsp;zahrani\u010d&iacute; &ndash; co m&aacute;m d\u011blat?&lsquo;&lsquo;<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><em>V&iacute;te, jak pomoci v&nbsp;takov&yacute;ch situac&iacute;ch? P\u0159ipojte se k&nbsp;na&scaron;emu t&yacute;mu v&nbsp;projektu&nbsp;<strong>&Scaron;koda Auto \u010cR<\/strong>.<\/em><\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"530\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>N&aacute;pl\u0148 pr&aacute;ce:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky a&nbsp;z&aacute;jemci o&nbsp;produkty &Scaron;koda<\/li>\\n<li>Efektivn&iacute; vy\u0159izov&aacute;n&iacute; e-mailov&yacute;ch po\u017eadavk\u016f<\/li>\\n<li>Klasifikace a&nbsp;\u0159e&scaron;en&iacute; st&iacute;\u017enost&iacute; a&nbsp;reklamac&iacute;<\/li>\\n<li>Komunikace s&nbsp;prodejn&iacute; a&nbsp;servisn&iacute; s&iacute;t&iacute; &Scaron;koda Auto<\/li>\\n<li>Poskytov&aacute;n&iacute; produktov&eacute;ho poradenstv&iacute; a&nbsp;asisten\u010dn&iacute;ch slu\u017eeb<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"3395\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Po\u017eadavky:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>\u010cesk&yacute; rodil&yacute; mluv\u010d&iacute;<\/li>\\n<li>Anglick&yacute; jazyk &ndash; &uacute;rove\u0148 B2<\/li>\\n<li>Z&aacute;jem o&nbsp;automobilov&yacute; pr\u016fmysl<\/li>\\n<li>Schopnost pracovat na sm\u011bny<\/li>\\n<li>Praxe v&nbsp;call-centru 2 roky<\/li>\\n<li><strong>n&aacute;stup za\u010d&aacute;tek &uacute;nora<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4091\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Plat:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Fixn&iacute; mzda: 35 000 K\u010d<\/li>\\n<li>KPI bonus: 3 000 K\u010d<\/li>\\n<li>P\u0159&iacute;platky za pr&aacute;ci o&nbsp;v&iacute;kendech a&nbsp;st&aacute;tn&iacute;ch sv&aacute;tc&iacute;ch<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4799\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Pracovi&scaron;t\u011b:<\/strong><\/h2>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Kancel&aacute;\u0159e Concentrix, Vysko\u010dilova 1481\/4, Brumlovka, Praha 4<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4873\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Pracovn&iacute; doba:<\/strong><\/h2>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">40 hodin t&yacute;dn\u011b, sm\u011bnn&yacute; provoz<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4906\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Nab&iacute;z&iacute;me:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Technick&eacute; vybaven&iacute; pro pr&aacute;ci<\/li>\\n<li>Stravenky cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b (123.90 K\u010d \/ odpracovan&yacute; den)<\/li>\\n<li>Benefitn&iacute; karta (1.940 CZK m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>drobn&eacute; ob\u010dersven&iacute; na pracovi&scaron;ti<\/li>\\n<li>k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonusy za doporu\u010den&iacute;<\/li>\\n<li>F&eacute;rov&yacute; t&yacute;m<\/li>\\n<li>Za&scaron;kolen&iacute; a&nbsp;tr&eacute;ninky<\/li>\\n<li>Kari&eacute;rn&iacute; r\u016fst v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Team-building, firemn&iacute; ve\u010d&iacute;rky, ...<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Vzhledem k&nbsp;velk&eacute;mu po\u010dtu p\u0159ihl&aacute;&scaron;ek a&nbsp;pr\u016fb\u011b\u017en&eacute;mu n&aacute;boru do tohoto projektu budeme v&scaron;echny va&scaron;e \u017e&aacute;dosti uchov&aacute;vat v&nbsp;na&scaron;em syst&eacute;mu a&nbsp;kontaktovat v&aacute;s, jakmile budeme pot\u0159ebovat vy\u0159&iacute;dit dal&scaron;&iacute; popt&aacute;vku v&nbsp;r&aacute;mci tohoto projektu. Pokud m&aacute;te v&yacute;pov\u011bdn&iacute; lh\u016ftu, dejte n&aacute;m pros&iacute;m v\u011bd\u011bt v&nbsp;pr\u016fvodn&iacute;m dopise. D\u011bkujeme za pochopen&iacute;. T\u011b&scaron;&iacute;me se na va&scaron;i p\u0159ihl&aacute;&scaron;ku!<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"1584862010\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"35000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T11:06:37.506+01:00\",\"created_at\":\"2026-01-19T12:42:01.814+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"561\",\"source\":\"Talkpush\",\"id\":344,\"_score\":1},{\"campaign_title\":\"Associate, Facilities R1698258\",\"campaign_type\":\"job_application\",\"job_title\":\"Facility Specialist - Durr\u00ebs\",\"street\":\"ALB Work-at-Home\",\"address\":\"ALB Work-at-Home\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"\",\"long_description\":\"<p><i><b>Concentrix<\/b><\/i> Albania is recruiting for our amazing new site in Durr\u00ebs, a Facility Specialist.<br \/>\u00a0<\/p><p><br \/>The Facility Specialist is responsible for the day-to-day operation, safety, maintenance, and compliance of company facilities. The role ensures that workplaces are safe, operational, compliant with local regulations and company standards, and ready to support business continuity and growth.<\/p><p><\/p><p>&#43;&#43;&#43;Please share with us your CV in English&#43;&#43;&#43;<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p>1. Facility Operations &amp; Maintenance<\/p><p>\u25cf Oversee daily facility operations across offices and sites.<\/p><p><\/p><p>\u25cf Conduct regular inspections of buildings, workspaces, and shared areas.<\/p><p><\/p><p>\u25cf Monitor and manage preventive and corrective maintenance activities.<\/p><p><\/p><p>\u25cf Ensure HVAC, electrical, plumbing, lighting, elevators, and building systems are functioning properly.<\/p><p><\/p><p>\u25cf Follow up on maintenance tickets and ensure timely resolution.<\/p><p><\/p><p>\u25cf Maintain facility readiness for audits, client visits, and operations.<\/p><p><\/p><p><\/p><p><b>Health, Safety &amp; Environmental (HSE)<\/b><\/p><p><\/p><p>\u25cf Enforce company HSE policies and local regulatory requirements.<\/p><p><\/p><p>\u25cf Conduct daily\/weekly safety checks and report hazards.<\/p><p><\/p><p>\u25cf Coordinate and support fire drills, emergency evacuations, and safety trainings.<\/p><p><\/p><p>\u25cf Ensure proper signage, emergency exits, fire systems, and safety equipment are in place and operational.<\/p><p><\/p><p>\u25cf Support ISO standards (e.g., ISO 9001, ISO 14001) through documentation, inspections, and corrective actions.<\/p><p><\/p><p>\u25cf Promote cleanliness, proper storage, and safe working practices.<\/p><p><\/p><p><b>Low-Current &amp; Security Systems<\/b><\/p><p>\u25cf Monitor and support low-current systems including:<\/p><p><\/p><p>\u25cb CCTV<\/p><p><\/p><p>\u25cb Access control systems<\/p><p><\/p><p>\u25cb Fire alarm systems<\/p><p><\/p><p>\u25cb BMS and monitoring systems<\/p><p><\/p><p>\u25cf Coordinate with vendors for troubleshooting, maintenance, and upgrades.<\/p><p><\/p><p>\u25cf Ensure physical security measures are operational and compliant.<\/p><p><\/p><p>\u25cf Support incident investigations related to facilities or security.<\/p><p><\/p><p><b>Vendor &amp; Landlord Coordination<\/b><\/p><p>\u25cf Coordinate with approved service providers for maintenance and technical support.<\/p><p><\/p><p>\u25cf Supervise vendor work on-site and ensure compliance with safety and scope.<\/p><p><\/p><p>\u25cf Liaise with landlords and building management for facility-related issues.<\/p><p><\/p><p>\u25cf Ensure contractors follow work permit rules and site safety requirements.<\/p><p><\/p><p>\u25cf Validate work completion and escalate issues when needed.<\/p><p><\/p><p><b>Documentation &amp; Reporting<\/b><\/p><p>\u25cf Maintain accurate records for:<\/p><p><\/p><p>\u25cb Maintenance logs<\/p><p><\/p><p>\u25cb Safety inspections<\/p><p><\/p><p>\u25cb Incident reports<\/p><p><\/p><p>\u25cb Compliance documents<\/p><p><\/p><p>\u25cb Asset and facility records<\/p><p><\/p><p>\u25cf Prepare reports on facility status, risks, and improvements.<\/p><p><\/p><p>\u25cf Support internal and external audits by providing required evidence and documentation.<\/p><p><\/p><p><b>Support for Expansions &amp; Projects<\/b><\/p><p>\u25cf Support site expansions, refurbishments, and relocations from a facility readiness perspective.<\/p><p><\/p><p>\u25cf Assist with workspace setup, power readiness, cabling coordination, and layout compliance.<\/p><p><\/p><p>\u25cf Ensure new areas meet company standards before go-live.<\/p><p><\/p><p>\u25cf Coordinate shutdowns, access, and safety during project execution.<\/p><p><\/p><p><b>Business Continuity Support<\/b><\/p><p>\u25cf Support power redundancy, generator readiness, and emergency response plans.<\/p><p><\/p><p>\u25cf Participate in incident response related to facilities (power, water leaks, access issues).<\/p><p><\/p><p>\u25cf Ensure critical areas (server rooms, electrical rooms) are protected and maintained.<\/p><p><\/p><p><b>Required Skills &amp; Competencies<\/b><\/p><p>\u25cf Strong understanding of facility operations and building systems<\/p><p><\/p><p>\u25cf Knowledge of HSE standards and workplace safety<\/p><p><\/p><p>\u25cf Experience with low-current and physical security systems, Autocad<\/p><p><\/p><p>\u25cf Strong follow-up, documentation, and reporting skills<\/p><p><\/p><p>\u25cf Ability to work independently and handle multiple sites\/tasks<\/p><p><\/p><p>\u25cf Strong coordination and communication skills<\/p><p><\/p><p>\u25cf Practical, hands-on problem-solving mindset<\/p><p><\/p><p>\u25cf Economic and financial management skills: Plan, draft, and manage the budget for critical infrastructures, monitor operational (OPEX) and investment (CAPEX) costs, analyze budget variances and implement corrective actions.<\/p><p><\/p><p>\u25cf<b>\u00a0On-site presence and Availability to travel between the Tirana and Durr\u00ebs offices as required by business needs.<\/b><\/p><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u25cf Diploma or Bachelor\u2019s degree in Engineering, Facilities Management, or related field<\/p><p><\/p><p>\u25cf Experience in BPO, corporate offices, or multi-site environments<\/p><p><\/p><p>\u25cf Familiarity with ISO standards and audit requirements<\/p><p><\/p><p>\u25cf Local regulatory and civil defense knowledge<\/p><p><\/p><p>\u25cfEnglish C1\u00a0<br \/>\u00a0<\/p><p><\/p><p>\u25cf Fluent Italian is a Plus<br \/>\u00a0<\/p><p><\/p><p><b>Key Performance Indicators (KPIs)<\/b><\/p><p>\u25cf Facility uptime and issue resolution time<\/p><p><\/p><p>\u25cf Preventive maintenance compliance<\/p><p><\/p><p>\u25cf Safety incidents and corrective action closure<\/p><p><\/p><p>\u25cf Audit findings and compliance score<\/p><p><\/p><p>\u25cf Vendor work quality and follow-up effectiveness<\/p><p><\/p><p><b>What We Offer<\/b><\/p><p><\/p><ul><li>Permanent Position 40H weekly<\/li><li>Competitive Salary &#43; Annual Bonus &#x1f4b0;<\/li><li>Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM<\/li><li>Career Development &amp; Growth &#x1f4c8;<\/li><li>Training &amp; Learning Activities: Access to Concentrix University and LinkedIn Learning<\/li><\/ul><p><\/p><p><i>Join us to make a significant impact on our facilities&#39; efficiency and safety while enjoying a dynamic and supportive work environment. Ready to take on the challenge? Apply today!<\/i><\/p><p><\/p><p><b>Concentrix<\/b>\u00a0is an equal-opportunity employer. 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Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697582\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-16T16:03:12.861+08:00\",\"created_at\":\"2026-01-16T16:02:08.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"job_requisition_id\":\"R1697582\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697582\",\"wid\":\"1b78fb750450100a30c1ff709d560000\",\"descriptor\":\"2026 Workforce Management GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13643\",\"source\":\"Talkpush\",\"id\":1452,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1697577\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697577\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:01:58.785+08:00\",\"created_at\":\"2026-01-16T16:02:08.715+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"},{\"id\":\"918954\",\"wid\":\"f6358e3b3d6d012fb516f87e031914b1\",\"descriptor\":\"Jay Cee Sarcia (918954)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356866\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"job_requisition_id\":\"R1697577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697577\",\"wid\":\"1b78fb750450100a308a417a939b0000\",\"descriptor\":\"2026 Delivery Operations GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13642\",\"source\":\"Talkpush\",\"id\":1453,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1697578\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Assessments Only GVPTP\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697578\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-16T20:01:55.176+08:00\",\"created_at\":\"2026-01-16T16:02:08.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356852\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\/apply\",\"job_requisition_id\":\"R1697578\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697578\",\"wid\":\"d22b9c5eea9a100a309f6de8f28e0000\",\"descriptor\":\"2026 Assessments Only GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13641\",\"source\":\"Talkpush\",\"id\":1454,\"_score\":1},{\"campaign_title\":\"Manager II, Training &amp; Quality R1697688\",\"campaign_type\":\"job_application\",\"job_title\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Missions<\/b><\/p><p>L\u2019Ing\u00e9nieur Qualit\u00e9 &amp; Formation est garant de la\u00a0strat\u00e9gie Formation &amp; Qualit\u00e9,\u00a0de la performance des dispositifs\u00a0d\u00e9ploy\u00e9s et du r\u00f4le d\u2019expertise aupr\u00e8s des clients et de la direction.<\/p><p><\/p><p><b>1. Pilotage strat\u00e9gique &amp; expertise Formation<\/b><\/p><ul><li>D\u00e9finir la strat\u00e9gie Formation &amp; Qualit\u00e9 de son p\u00e9rim\u00e8tre en lien avec les enjeux business<\/li><li>Challenger les dispositifs existants et porter les \u00e9volutions structurantes<\/li><li>Concevoir des parcours complexes et \u00e0 forte valeur ajout\u00e9e (Travel &amp; Automotive)<\/li><li>Piloter les ing\u00e9nieries p\u00e9dagogiques et garantir leur coh\u00e9rence globale<\/li><li>\u00catre r\u00e9f\u00e9rent m\u00e9thodologique et p\u00e9dagogique sur son p\u00e9rim\u00e8tre<\/li><li>Assurer une veille active sur les innovations p\u00e9dagogiques et sectorielles<\/li><li>Standardiser, formaliser et s\u00e9curiser les processus formation<\/li><\/ul><p><b>2. Gouvernance Qualit\u00e9 &amp; performance<\/b><\/p><ul><li>D\u00e9finir et piloter la feuille de route qualit\u00e9 globale<\/li><li>Analyser les r\u00e9sultats, identifier les leviers de performance et piloter les plans d\u2019am\u00e9lioration<\/li><li>Construire et suivre les KPI qualit\u00e9 \/ formation \/ ROI<\/li><\/ul><ul><li>\u00catre force de recommandation aupr\u00e8s des directions op\u00e9rationnelles<\/li><li>Faire preuve d\u2019initiative et d\u2019innovation<\/li><\/ul><p><b>3. Relation client &amp; avant-vente<\/b><\/p><ul><li>Intervenir comme expert-conseil lors des phases d\u2019avant-vente, de kick-off et de transformation<\/li><li>Participer aux comit\u00e9s clients et r\u00e9unions strat\u00e9giques<\/li><\/ul><ul><li>Contribuer aux r\u00e9ponses aux appels d\u2019offres sur le p\u00e9rim\u00e8tre Formation &amp; Qualit\u00e9<\/li><\/ul><p><b>4. Management &amp; leadership<\/b><\/p><ul><li>Manager, structurer et faire monter en comp\u00e9tences les \u00e9quipes Formation &amp; Qualit\u00e9<\/li><li>Accompagner les profils juniors et interm\u00e9diaires<\/li><li>Contribuer \u00e0 la structuration des pratiques \u00e0 l\u2019\u00e9chelle du p\u00e9rim\u00e8tre<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9 \u2013 Senior<\/b><\/p><ul><li>Formation sup\u00e9rieure en RH, ing\u00e9nierie de formation ou management<\/li><li>Entre 3 \u00e0 5 ans d\u2019exp\u00e9rience sur un poste similaire<\/li><li>Expertise av\u00e9r\u00e9e en ing\u00e9nierie de formation et pilotage qualit\u00e9<\/li><li>Forte capacit\u00e9 d\u2019analyse, de structuration et de prise de hauteur<\/li><li>Excellente posture client et leadership naturel<\/li><li>Fran\u00e7ais et anglais courants<\/li><li>Capacit\u00e9 \u00e0 \u00e9voluer dans des environnements complexes et multi-projets<\/li><li>La ma\u00eetrise du Pack Office et des outils de conception sont indispensables<\/li><li>Rigueur, respect des deadlines et gestion des priorit\u00e9s sont des atouts majeurs pour r\u00e9ussir votre mission<\/li><li>Disponibilit\u00e9 et mobilit\u00e9 nationale&#43; internationale selon le besoin<\/li><\/ul><p><\/p><p>En \/\/\u00a0:<\/p><ul><li>Vous \u00eates un bon communiquant et disposez de grandes capacit\u00e9s r\u00e9dactionnelles<\/li><li>Vous faites preuve de cr\u00e9ativit\u00e9<\/li><li>Vous savez adapter les modalit\u00e9s d\u2019apprentissage aux besoins et au public form\u00e9<\/li><li>Vous maitrisez les pr\u00e9sentations devant une large audience<\/li><\/ul><p><\/p><p><b>Quelques pr\u00e9cisions suppl\u00e9mentaires\u00a0:<\/b><\/p><p><\/p><ul><li>Localisation\u00a0: Maroc (on accepte les 4 r\u00e9gions)<\/li><li>Possibilit\u00e9 de travailler en hybride<\/li><\/ul>\",\"ats_external_id\":\"R1697688\",\"location\":\"Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:56.786+08:00\",\"created_at\":\"2026-01-16T00:02:09.503+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1685\",\"descriptor\":\"Manager II, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356845\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"job_requisition_id\":\"R1697688\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fatimazohra.tricha@concentrix.com\"},\"first_name\":\"Fatima Zahra Tricha (102561080)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697688\",\"wid\":\"038cbc3b992a100a38ab4ee3477f0000\",\"descriptor\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13635\",\"source\":\"Talkpush\",\"id\":1455,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1697743\",\"campaign_type\":\"job_application\",\"job_title\":\"Parrainage - T\u00e9l\u00e9vente - du 15\/01 au 14\/04- Mekn\u00e8s - Fran\u00e7ais\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>25<\/b><b>00 DH pour chaque profil T\u00e9l\u00e9vente recrut\u00e9 : pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil t\u00e9l\u00e9vente \u00e0 recommander sur Mekn\u00e8s &#x1f4aa; ? Cette opportunit\u00e9 est faite pour vous ! Gagnez <b>25<\/b><b>00 DH<\/b> &#x1f911;<\/p><p>gr\u00e2ce \u00e0 notre campagne de parrainage ! &#x1f680;<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet t\u00e9l\u00e9vente.<br \/>\u2714\ufe0f Une r\u00e9compense de 2500 DH est attribu\u00e9e apr\u00e8s son recrutement\u00a0&#x1f389;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><br \/>\u2714\ufe0f Versement des <b>100% de prime <\/b>apr\u00e8s le <b>3\u00e8me mois<\/b>.<br \/>\u2714\ufe0f Le profil doit int\u00e9grer un projet t\u00e9l\u00e9vente.<\/p><p><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille ! &#x1f4bc;\u2728<\/p><p><\/p>\",\"ats_external_id\":\"R1697743\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.656+08:00\",\"created_at\":\"2026-01-16T00:02:06.090+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Parrainage---Tlvente---du-15-01-au-14-04--Mekns---Franais_R1697743\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"oussama.elkhroufi@concentrix.com\"},\"first_name\":\"el khroufi, Oussama\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102625744\",\"wid\":\"c5682ed6077b10155e58c36ffb1a0000\",\"descriptor\":\"Oussama el khroufi (102625744)\"},{\"id\":\"102559011\",\"wid\":\"da7d7d2449a2101034b81a274b8a0001\",\"descriptor\":\"Amal Houf (102559011)\"},{\"id\":\"102543801\",\"wid\":\"da7d7d2449a21010358082e281020001\",\"descriptor\":\"Amal Mdarhri Alaoui (102543801)\"},{\"id\":\"102548387\",\"wid\":\"da7d7d2449a21010330e0b46eccc0000\",\"descriptor\":\"Ghizlane Kadiri Hassani (102548387)\"},{\"id\":\"102571038\",\"wid\":\"da7d7d2449a210103289ca322e8f0002\",\"descriptor\":\"Houda Harti (102571038)\"},{\"id\":\"102557368\",\"wid\":\"da7d7d2449a2101032dde7a329090004\",\"descriptor\":\"Mounia Zaki (102557368)\"},{\"id\":\"102543451\",\"wid\":\"da7d7d2449a21010353b94ed03400000\",\"descriptor\":\"Loubna Ismaili (102543451)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356807\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Parrainage---Tlvente---du-15-01-au-14-04--Mekns---Franais_R1697743\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Parrainage---Tlvente---du-15-01-au-14-04--Mekns---Franais_R1697743\/apply\",\"job_requisition_id\":\"R1697743\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697743\",\"wid\":\"8308baaaaaa3100a3b836a071a500000\",\"descriptor\":\"Parrainage - T\u00e9l\u00e9vente - du 15\/01 au 14\/04- Mekn\u00e8s - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22195\",\"source\":\"Talkpush\",\"id\":649,\"_score\":1},{\"campaign_title\":\"Warner Bros \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Polish - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Polish and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"4240747151\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T17:02:00.340+01:00\",\"created_at\":\"2026-01-15T16:44:45.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"550\",\"source\":\"Talkpush\",\"id\":345,\"_score\":1},{\"campaign_title\":\"Warner Bros \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Croatian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"326\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"22879\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Croatian and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"24606\\\" data-gtm-vis-first-on-screen347315_747=\\\"24606\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"1001844176\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T17:01:56.296+01:00\",\"created_at\":\"2026-01-15T16:37:22.024+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"547\",\"source\":\"Talkpush\",\"id\":346,\"_score\":1},{\"campaign_title\":\"HM \/ Greek \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Greek - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Greek and a communicative level of English (both spoken and written)<br \/><\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an additional allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"783032088\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"32000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T15:02:06.304+01:00\",\"created_at\":\"2026-01-15T16:32:01.338+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"545\",\"source\":\"Talkpush\",\"id\":347,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1697481\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Vehicle Renting\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative <\/b><b>in Porto, Portugal (On Site)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Duties and Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>\u2022 <b>Sales Team Direction and Strategy<\/b><\/p><ul><li><p>Determine the best use of team resources in order to meet revenue quota and goals.<\/p><\/li><li><p>Establish clear guidance for account contact, frequency and call strategies.<\/p><\/li><li><p>Establish clear and measurable goals for team members.<\/p><\/li><\/ul><p>\u2022 <b>Team Coaching and Execution Guidance<\/b><\/p><ul><li><p>Work with team members to ensure that appropriate Call Management processes are being followed: planning, preparation, and execution<\/p><\/li><li><p>Ensure that leads\/ opportunities are managed effectively creation, hand over, and progression<\/p><\/li><li><p>Help the BDRs establish appropriate rhythm and content of on-going customer relationships<\/p><\/li><li><p>Provide guidance for discussions with customers including \u0096 as needed talking directly with customer him\/herself.<\/p><\/li><\/ul><p><b>\u2022 Customer Relationship<\/b><\/p><ul><li><p>Look after the customer having a positive experience by establishing quality controls, auditing interactions and ensuring value is provided on each exchange with the customer<\/p><\/li><\/ul><p><b>\u2022 Effective, predictable business<\/b><\/p><ul><li><p>Deliver strong growth by exceeding defined targets<\/p><\/li><li><p>Ensure that program meets or exceeds overall targets such as opportunity generation, pipeline revenue, account coverage, and key activity completion. Elaborates close the gap plan in case of deviation.<\/p><\/li><li><p>Uses the Agent Productivity Report to manage the team using pre-defined metrics to compare individual and team performance<\/p><\/li><li><p>Ensure adherence to corporate standard tools and processes.<\/p><\/li><\/ul><p><\/p><h2>Qualifications:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li><p>Ideal 4-5 years of sales experience. Proven track record in Sales with preferably Sales Management experience<\/p><\/li><li><p>Ideal 2-3 years of supervisory or team leader experience in an IT\/telesales environment<\/p><\/li><li><p>Experience in forecasting and pipeline management<\/p><\/li><li><p>Experience in coaching and in delivering soft skills and product training<\/p><\/li><li><p>Strong communicator, strong organizing abilities and process-oriented work style<\/p><\/li><li><p>Demonstrated understanding of solution selling techniques and selling software solutions to customers<\/p><\/li><li><p>Ability to motivate, encourage and coach others to develop strong relationship-building and sales skills<\/p><\/li><li><p>Familiar with business tools and CRM systems.<\/p><\/li><li><p>Fluent Czech and English levels<\/p><\/li><\/ul><p><\/p><p><b>Disclaimer:<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0\u00a0<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1688059\",\"location\":\"Prague, Hlavn\u00ed m\u011bsto 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Daugavpil\u012b!\",\"long_description\":\"<p><strong>\u041f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u0443 \u0432 \u044d\u043d\u0435\u0440\u0433\u0438\u0447\u043d\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435, \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u044e\u0449\u0435\u0439\u0441\u044f \u043d\u0430 \u043c\u043e\u0434\u0435\u0440\u0430\u0446\u0438\u0438 \u0438 \u0430\u043d\u0430\u043b\u0438\u0437\u0435 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u043d\u043e\u0433\u043e \u0446\u0438\u0444\u0440\u043e\u0432\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430, \u0447\u0442\u043e\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u043b\u0443\u0447\u0448\u0438\u0439 \u043e\u043f\u044b\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u0442\u044c \u043c\u0438\u0440 \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u0441\u0435\u0442\u0435\u0439!<\/strong><\/p>\\n<p><strong>\u041a\u041e\u041d\u0422\u0415\u041d\u0422 \u041c\u041e\u0414\u0415\u0420\u0410\u0422\u041e\u0420<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0427\u0442\u043e \u0442\u044b \u0431\u0443\u0434\u0435\u0448\u044c \u0434\u0435\u043b\u0430\u0442\u044c<\/strong><\/p>\\n<p>\u0422\u0432\u043e\u0438 \u0437\u0430\u0434\u0430\u0447\u0438 \u043d\u0430 \u044d\u0442\u043e\u0439 \u0434\u043e\u043b\u0436\u043d\u043e\u0441\u0442\u0438 \u0431\u0443\u0434\u0443\u0442:<\/p>\\n<ul>\\n<li>\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0435 \u043c\u043e\u0434\u0435\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0438 \u0430\u043d\u0430\u043b\u0438\u0437 \u043d\u043e\u0432\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430 \u0438\u0441\u0445\u043e\u0434\u044f \u0438\u0437 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438 \u0440\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438;<\/li>\\n<li>\u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0430 \u043f\u043e\u0441\u0442\u0443\u043f\u0430\u044e\u0449\u0438\u0445 \u0432\u0438\u0434\u0435\u043e \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435;\u202f<\/li>\\n<li>\u0441\u0442\u0440\u043e\u0433\u043e\u0435 \u0441\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0438\u0435 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438;<\/li>\\n<li>\u0433\u043e\u0442\u043e\u0432\u043d\u043e\u0441\u0442\u044c \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e \u0441\u0442\u0430\u043b\u043a\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u0441 \u0434\u0435\u043b\u0438\u043a\u0430\u0442\u043d\u044b\u043c \u0438 \u043d\u0435 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0449\u0438\u043c \u0446\u0435\u043d\u0437\u0443\u0440\u0443 \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u043e\u043c.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0422\u0432\u043e\u0438 \u043d\u0430\u0432\u044b\u043a\u0438<\/strong><\/p>\\n<p>\u0422\u044b \u043d\u0430\u043c \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0448\u044c, \u0435\u0441\u043b\u0438 \u0443 \u0442\u0435\u0431\u044f \u0435\u0441\u0442\u044c:<\/p>\\n<ul>\\n<li>\u0431\u0430\u0437\u043e\u0432\u044b\u0435 \u0437\u043d\u0430\u043d\u0438\u044f \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e, \u043d\u0435 \u043d\u0438\u0436\u0435 \u0443\u0440\u043e\u0432\u043d\u044f \u04102 (\u043e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u044b \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u0442\u043e\u043b\u044c\u043a\u043e \u043d\u0430 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435);<\/li>\\n<li>\u0441\u0432\u043e\u0431\u043e\u0434\u043d\u043e\u0435 \u0432\u043b\u0430\u0434\u0435\u043d\u0438\u0435 \u0440\u0443\u0441\u0441\u043a\u0438\u043c \u044f\u0437\u044b\u043a\u043e\u043c;<\/li>\\n<li>\u043a\u043e\u043c\u043f\u044c\u044e\u0442\u0435\u0440\u043d\u0430\u044f \u0433\u0440\u0430\u043c\u043e\u0442\u043d\u043e\u0441\u0442\u044c \u0438 \u043d\u0430\u0432\u044b\u043a\u0438 \u0440\u0430\u0431\u043e\u0442\u044b \u0441&nbsp;MS\u202fOffice;<\/li>\\n<li>\u043b\u044e\u0431\u043e\u0437\u043d\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u0438 \u0438\u043d\u0442\u0435\u0440\u0435\u0441 \u043a \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u043c \u0441\u0435\u0442\u044f\u043c;<\/li>\\n<li>\u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u0441\u0442\u044c, \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0438 \u0432\u043d\u0438\u043c\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043a \u0434\u0435\u0442\u0430\u043b\u044f\u043c;<\/li>\\n<li>\u0437\u0430\u043a\u043e\u043d\u0447\u0435\u043d\u043d\u043e\u0435 \u0441\u0440\u0435\u0434\u043d\u0435\u0435 \u043e\u0431\u0440\u0430\u0437\u043e\u0432\u0430\u043d\u0438\u0435;<\/li>\\n<li>\u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0435 \u0441\u0443\u0434\u0438\u043c\u043e\u0441\u0442\u0438.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0427\u0442\u043e \u043c\u044b \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c<\/strong><\/p>\\n<p>\u041d\u0430 \u044d\u0442\u043e\u0439 \u043f\u043e\u0437\u0438\u0446\u0438\u0438 \u0442\u0435\u0431\u0435 \u0431\u0443\u0434\u0443\u0442 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b:<\/p>\\n<ul>\\n<li>\u202f\u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u0438 \u041a\u043e\u043d\u0442\u0435\u043d\u0442 \u043c\u043e\u0434\u0435\u0440\u0430\u0442\u043e\u0440;<\/li>\\n<li>\u0440\u0430\u0431\u043e\u0442\u0430 \u0438\u0437 \u043e\u0444\u0438\u0441\u0430 \u0432 \u0446\u0435\u043d\u0442\u0440\u0435 \u0433\u043e\u0440\u043e\u0434\u0430 \u0414\u0430\u0443\u0433\u0430\u0432\u043f\u0438\u043b\u0441;<\/li>\\n<li>\u0443\u0440\u043e\u043a\u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u044f\u0437\u044b\u043a\u0430;<\/li>\\n<li>\u0441\u0442\u0440\u0430\u0445\u043e\u0432\u043e\u0439 \u043f\u043e\u043b\u0438\u0441 \u043f\u043e\u0441\u043b\u0435 \u0438\u0441\u043f\u044b\u0442\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u0441\u0440\u043e\u043a\u0430;<\/li>\\n<li>\u043e\u043f\u043b\u0430\u0442\u0430 \u043c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0439 \u0441\u0432\u044f\u0437\u0438 \u043f\u043e\u0441\u043b\u0435 \u0438\u0441\u043f\u044b\u0442\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u0441\u0440\u043e\u043a\u0430;<\/li>\\n<li>\u0431\u043b\u0430\u0433\u043e\u043f\u0440\u0438\u044f\u0442\u043d\u0430\u044f \u0440\u0430\u0431\u043e\u0447\u0430\u044f \u0430\u0442\u043c\u043e\u0441\u0444\u0435\u0440\u0430;<\/li>\\n<li>\u0441\u0442\u0430\u0431\u0438\u043b\u044c\u043d\u0430\u044f \u0437\u0430\u0440\u0430\u0431\u043e\u0442\u043d\u0430\u044f \u043f\u043b\u0430\u0442\u0430 \u0432 \u0440\u0430\u0437\u043c\u0435\u0440\u0435 850&euro; \u0431\u0440\u0443\u0442\u0442\u043e + \u0431\u043e\u043d\u0443\u0441;<\/li>\\n<li>\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043a\u0430\u0440\u044c\u0435\u0440\u043d\u043e\u0433\u043e \u0440\u043e\u0441\u0442\u0430 \u0432 \u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438.&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0422\u0438\u043f \u0440\u0430\u0431\u043e\u0442\u044b:<\/strong> \u041f\u043e\u0441\u043c\u0435\u043d\u043d\u044b\u0439 \u0433\u0440\u0430\u0444\u0438\u043a (\u0441 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a\u0430 \u043f\u043e \u0432\u043e\u0441\u043a\u0440\u0435\u0441\u0435\u043d\u044c\u0435, \u043e\u0434\u043d\u0430 \u0441\u043c\u0435\u043d\u0430 8.5 \u0447\u0430\u0441\u043e\u0432, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u043d\u043e\u0447\u043d\u044b\u0435 \u0441\u043c\u0435\u043d\u044b)<\/p>\\n<p><strong>\u041c\u0435\u0441\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u044b:<\/strong> \u0417\u0430\u043c\u0435\u0447\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u0439 \u043e\u0444\u0438\u0441 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443&nbsp;Par\u0101des&nbsp;iela 1,&nbsp;Daugavpils<\/p>\\n<p><strong>\u0414\u0430\u0442\u0430 \u043d\u0430\u0447\u0430\u043b\u0430:<\/strong> 13-\u0433\u043e \u0438 20-\u0433\u043e \u0430\u043f\u0440\u0435\u043b\u044f<\/p>\\n<p><strong>\u0414\u043b\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u0430: <\/strong>\u043d\u0430 6 \u043c\u0435\u0441\u044f\u0446\u0435\u0432 \u0441 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c\u044e \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u044f<\/p>\\n<p>&nbsp;<\/p>\\n<p>_____________________________________________________________________________<\/p>\\n<p>Pied\u0101vajam darbu ener\u0123isk\u0101 komand\u0101, kas specializ\u0113jas da\u017e\u0101da digit\u0101l\u0101 satura moder\u0113&scaron;an\u0101 un anal\u012bz\u0113, lai sniegtu vislab\u0101ko pieredzi, ko sp\u0113j pied\u0101v\u0101t soci\u0101lo t\u012bklu pasaules pla&scaron;umi!<\/p>\\n<p><strong>SATURA MODERATORS\/-E<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pien\u0101kumi:<\/strong><\/p>\\n<ul>\\n<li>Efekt\u012bva digit\u0101l\u0101 satura moder\u0113&scaron;ana un anal\u012bze, \u0146emot v\u0113r\u0101 klienta vajadz\u012bbas un uz\u0146\u0113muma vadl\u012bnijas \/ noteikumus<\/li>\\n<li>Darbs ar sensat\u012bvu un necenz\u0113tu saturu<\/li>\\n<li>Ien\u0101ko&scaron;o videoklipu apstr\u0101de krievu valod\u0101<\/li>\\n<li>Konfidencialit\u0101te iev\u0113ro&scaron;ana<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>No Jums sagaid\u0101m:<\/strong><\/p>\\n<ul>\\n<li>Ang\u013cu valodas zin\u0101&scaron;anas A2 l\u012bmen\u012b (apm\u0101c\u012bbu dokumenti un programmas ir pieejamas tikai ang\u013cu valod\u0101)<\/li>\\n<li>\u013boti labas krievu valodas zin\u0101&scaron;anas, gan rakstiski, gan mutiski (saturs, kas tiek apstr\u0101d\u0101ts ir krievu valod\u0101)<\/li>\\n<li>Interese par soci\u0101lajiem t\u012bkliem<\/li>\\n<li>Vid\u0113j\u0101 izgl\u012bt\u012bba un iesp\u0113ja uzr\u0101d\u012bt izzi\u0146u no Soda re\u0123istra par nesod\u0101m\u012bbu<\/li>\\n<li>Datorpramses (iesp\u0113ja str\u0101d\u0101t ar MS Office programm\u0101m)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>M\u0113s pied\u0101v\u0101jam:<\/strong><\/p>\\n<ul>\\n<li>Apmaks\u0101tas apm\u0101c\u012bbas satura moderatora lomai<\/li>\\n<li>Biroju Daugavpils centr\u0101<\/li>\\n<li>Ang\u013cu valodas kursus<\/li>\\n<li>Apdro&scaron;in\u0101&scaron;ana p\u0113c p\u0101rbaudes laika<\/li>\\n<li>Apmaks\u0101ts telefons r\u0113\u0137ins p\u0113c p\u0101rbaudes laika<\/li>\\n<li>Papildus bonusi par darba sniegumu, k\u0101 ar\u012b piemaksas par naktsmai\u0146\u0101m<\/li>\\n<li>Karjeras iesp\u0113jas<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Atalgojums:<\/strong>&nbsp;no 850,- Euro\/ Bruto + bonusi un piemaksas;<\/p>\\n<p><strong>Darba vieta:<\/strong>&nbsp;Birojs, Par\u0101des iela 1, Daugavpils<\/p>\\n<p><strong>Darba uzs\u0101k&scaron;anas datums:<\/strong> 13. un 20. apr\u012blis<\/p>\\n<p><strong>L\u012bguma ilgums: <\/strong>uz 6 m\u0113ne&scaron;iem ar iesp\u0113ju pagarin\u0101t l\u012bgumu<\/p>\",\"ats_external_id\":\"1754705004\",\"location\":\"R\u012bga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-19T17:53:14.712+02:00\",\"created_at\":\"2026-01-15T10:23:57.184+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"74\",\"source\":\"Talkpush\",\"id\":508,\"_score\":1},{\"campaign_title\":\"Warner Bros \/ Hebrew \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar ebreju valodas zin\u0101\u0161an\u0101m)\",\"street\":null,\"address\":null,\"city\":\"Riga\",\"state\":null,\"postal_code\":null,\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Mekl\u0113 jaunus karjeras izaicin\u0101jumus?&nbsp;<\/strong>Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> Marts - Maijs 2026<\/p>\\n<p><strong>Darba vieta: <\/strong>Kr.Valdem\u0101ra iela 21, R\u012bga, darbs no biroja<\/p>\\n<p><strong>Darba laiks:&nbsp;<\/strong>Pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s, no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1800,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu ebreju un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi ebreju valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu. Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the thrill of a game-changing career! <\/strong>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: During March - May 2026<\/p>\\n<p><strong>Location<\/strong>: Work from home or Office, Riga, Kr. Valdem\u0101ra iela 21<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>The main task is to provide customer support and service via telephone, email, and other phone applications. Our team provides support in Hebrew and English, addressing customer questions related to the use of the streaming platform (the language in which the service will be provided will depend on the language chosen by the customer who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"3891900593\",\"location\":\"Riga, Riga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-14T01:59:08.890+02:00\",\"created_at\":\"2026-01-15T10:13:44.484+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"69\",\"source\":\"Talkpush\",\"id\":509,\"_score\":1},{\"campaign_title\":\"Expedia \/ Danish or Swedish \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish or Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Join our team!\",\"long_description\":\"<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from our office in Riga.<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <em>(note: the training period is fulltime only, part-time is possible after this stage)<\/em><em> <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role,<\/strong> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone and e-mail<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be fluent in Swedish, Danish or Norwegian and have a good command of English as we will handle both Swedish\/Norwegian and the Danish markets (Danish market will be separate). Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1750-1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>Flexible work schedule<\/li>\\n<li>A job you can do from the comfort of your own home or from our office in city center - you choose!<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> <span data-teams=\\\"true\\\">May 25th 2026.<\/span><\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Latvia) or office, (Kr.Valdemara iela 21, Riga)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Izj\u016bti jaunu karjeras sp\u0113ku!<\/strong><\/p>\\n<p>Vai Tu &scaron;obr\u012bd esi jauna darba mekl\u0113jumos? M\u0113s, Concentrix, esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis. M\u0113s pal\u012bdzam labi paz\u012bstamiem uz\u0146\u0113mumiem un z\u012bmoliem, kurus pa&scaron;i lietojam ikdien\u0101, vair\u0101k nek\u0101 70 valst\u012bs. K\u0101 uz\u0146\u0113mums un darba dev\u0113js esam sa\u0146\u0113mu&scaron;i da\u017e\u0101das atzin\u012bbas balvas, k\u0101 piem\u0113ram, &ldquo;World's Best Workplace<em>s<\/em>&rdquo;, &ldquo;<em>Best Companies for Career Growth<\/em>,&rdquo; un &ldquo;<em>Best Company Culture<\/em>&rdquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Scaron;aj\u0101 darba pied\u0101v\u0101jum\u0101 Tev b\u016bs iesp\u0113ja izv\u0113l\u0113ties,<\/p>\\n<ul>\\n<li>str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no m\u016bsu biroja R\u012bg\u0101 (Rai\u0146a bulv\u0101ris 11)<\/li>\\n<li>str\u0101d\u0101t pilnu vai pusslodzi (\u0146em v\u0113r\u0101, ka pusslodzes darbiniekiem ir j\u0101b\u016bt iesp\u0113jai piedal\u012bties apm\u0101c\u012bb\u0101s uz pilnu slodzi, pirm\u0101s 10 ned\u0113\u013cas)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tavi darba pien\u0101kumi b\u016bs sekojo&scaron;i,<\/strong><\/p>\\n<ul>\\n<li>Atbild\u0113t uz ien\u0101ko&scaron;ajiem zvaniem, e-pastu zi\u0146ojumiem<\/li>\\n<li>Sniegt att\u0101lin\u0101tu atbalstu par viesn\u012bcas rezerv\u0101cij\u0101m, lidojuma iesp\u0113j\u0101m, p\u0101rrezerv\u0113&scaron;anas noteiktumiem<\/li>\\n<li>Darbs ar klientiem notiek d\u0101\u0146u, zviedru un &nbsp;ang\u013cu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar atbalsta komandu)<\/li>\\n<li>Klientu datu ievade un apstr\u0101de<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Pras\u012bbas,<\/strong><\/p>\\n<ul>\\n<li>Teicamas d\u0101\u0146u vai zviedru valodas zin\u0101&scaron;anas (C1 l\u012bmenis, gan mutiski, gan rakstiski)<\/li>\\n<li>Labas ang\u013cu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/li>\\n<li>Uz klientu vajadz\u012bb\u0101m orient\u0113tu attieksmi ar v\u0113lmi pal\u012bdz\u0113t rast risin\u0101jumus un sniegt atbildes uz klientu jaut\u0101jumiem<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>M\u0113s pied\u0101v\u0101jam,<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Atalgojums p\u0101rbaudes laik\u0101: 1750-1800 Euros \/ Bruto, p\u0113c p\u0101rbaudes laika: 1947,- Euros \/ Bruto<\/span><\/li>\\n<li>Iesp\u0113ja sa\u0146emt bonusu l\u012bdz pat 250,- Euro \/ Bruto<\/li>\\n<li>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu (papildus: sports, zob\u0101rsts, \u0101rstniecisk\u0101s mas\u0101\u017eas)<\/li>\\n<li>Iesp\u0113ja str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja, R\u012bg\u0101<\/li>\\n<li>Atmaks\u0101ts ikm\u0113ne&scaron;a person\u012bgais telefona r\u0113\u0137ins<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 25 maijs 2026<\/p>\\n<p><strong>Darba laiks:<\/strong> Darbs 8,5h mai\u0146\u0101s, pirmdiena - sv\u0113tdiena, laika posm\u0101 no 09:00 l\u012bdz 20:00<\/p>\\n<p><strong>Darba vieta:<\/strong> <span data-teams=\\\"true\\\">Darbs no m\u0101j\u0101m vai ar\u012b biroja (Kr. Valdem\u0101ra iela 21, R\u012bga)<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases process: telefona intervija, tie&scaron;saistes tests, intervija ar m\u016bsu atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu un d\u0101nu vai zviedru valod\u0101) un rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. Gad\u012bjum\u0101, ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101past\u016bta izzi\u0146a par nesod\u0101m\u012bbu.<\/p>\",\"ats_external_id\":\"742154256\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T11:26:13.115+03:00\",\"created_at\":\"2026-01-15T10:04:25.589+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"66\",\"source\":\"Talkpush\",\"id\":510,\"_score\":1},{\"campaign_title\":\"Expedia \/ Danish \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Danish Speaking Customer Service Specialist (Travel industry)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>&nbsp;<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <em>(note: the training period is fulltime only, part-time is possible after this stage)<\/em><em> <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role,<\/strong> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone and e-mail,<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li>A salary of 1750,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>Flexible work schedule<\/li>\\n<li>A job you can do from the comfort of your own home or from our office in city center - you choose!<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date: <\/strong>May 25th 2026.<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Latvia) or office (Krisjana Valdemara 21, Riga)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Amats: Klientu apkalpo&scaron;anas speci\u0101lists<\/p>\\n<p><strong>Esi gatavs jauniem karjeras izaicin\u0101jumiem? Pievienojies Concentrix komandai, k\u0101 klientu apkalpo&scaron;anas speci\u0101lists.&nbsp;<\/strong><\/p>\\n<p><strong>Tavi darba pien\u0101kumi b\u016bs sekojo&scaron;i,<\/strong><\/p>\\n<ul>\\n<li>Atbild\u0113t uz ien\u0101ko&scaron;ajiem zvaniem, e-pastu zi\u0146ojumiem<\/li>\\n<li>Sniegt att\u0101lin\u0101tu atbalstu par viesn\u012bcas rezerv\u0101cij\u0101m, lidojuma iesp\u0113j\u0101m, p\u0101rrezerv\u0113&scaron;anas noteiktumiem<\/li>\\n<li>Klientu datu ievade un apstr\u0101de<\/li>\\n<li>Darbs ar klientiem notiek d\u0101\u0146u (atkar\u012bgs no t\u0101, kuru valodu p\u0101rzin kandid\u0101ts) un ang\u013cu valod\u0101. Konkr\u0113t\u0101 komanda ir piesaist\u012bta atbalsta t\u0101lrunim, kas pie\u0146em ien\u0101ko&scaron;os zvanus liel\u0101koties d\u0101\u0146u valod\u0101, un da\u017ek\u0101rt ar\u012b ang\u013cu valod\u0101<\/li>\\n<\/ul>\\n<p><strong>Pras\u012bbas,<\/strong><\/p>\\n<ul>\\n<li>Teicamas d\u0101\u0146u valodas zin\u0101&scaron;anas (C1 l\u012bmenis, gan mutiski, gan rakstiski)<\/li>\\n<li>Labas ang\u013cu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/li>\\n<li>Uz klientu vajadz\u012bb\u0101m orient\u0113tu attieksmi ar v\u0113lmi pal\u012bdz\u0113t rast risin\u0101jumus un sniegt atbildes uz klientu jaut\u0101jumiem<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>M\u0113s pied\u0101v\u0101jam,<\/strong><\/p>\\n<p>Atalgojums:1900,- Euro \/ Bruto<\/p>\\n<p>Iesp\u0113ja sa\u0146emt bonusu l\u012bdz pat 250,- Euro \/ Bruto<\/p>\\n<p>\ud83e\udd1d Vesel\u012bbas apdro&scaron;in\u0101&scaron;ana (papildus: sports, zob\u0101rsts, \u0101rstniecisk\u0101s mas\u0101\u017eas)<\/p>\\n<p>Iesp\u0113ja str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja, R\u012bg\u0101<\/p>\\n<p>Atmaks\u0101ts ikm\u0113ne&scaron;a telefona r\u0113\u0137ins<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba laiks:<\/strong> Darbs 8h mai\u0146\u0101s, pirmdiena - sv\u0113tdiena, laika posm\u0101 no 09:00 l\u012bdz 20:00<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums: <\/strong>Augusts 2025<\/p>\\n<p><strong>Darba vietas adrese:<\/strong> Rai\u0146a bulv\u0101ris 11, R\u012bga vai ar\u012b darbs no m\u0101j\u0101m<\/p>\\n<p>M\u016bsu atlases process: telefona intervija, online tests, intervija ar m\u016bsu atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu un zviedru valod\u0101) un rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja.<\/p>\\n<p>Gad\u012bjum\u0101, ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101past\u016bta izzi\u0146a par nesod\u0101m\u012bbu.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Vair\u0101k inform\u0101cija par uz\u0146\u0113mumu: <a href=\\\"https:\/\/www.concentrix.com\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-cke-saved-href=\\\"https:\/\/www.concentrix.com\/\\\">https:\/\/www.concentrix.com\/<\/a><\/p>\",\"ats_external_id\":\"2887468200\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T13:57:44.208+03:00\",\"created_at\":\"2026-01-15T10:01:22.848+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"64\",\"source\":\"Talkpush\",\"id\":511,\"_score\":1},{\"campaign_title\":\"Airbnb \/ Russian \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Airbnb team)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Customer Service Specialist (Airbnb team)\",\"long_description\":\"<div><strong>(ENG)<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>We are looking for Customer Support Specialists who are ready to grow and develop together with our AirBnB teams.&nbsp;<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>As one of us, we want you to feel like you're in the right place, so <strong>we offer you<\/strong>:<\/div>\\n<ul>\\n<li>A job you can do remotely from the comfort of your home<\/li>\\n<li>A computer, monitor, and the small equipment you'll need to do your work<\/li>\\n<li>A temporary contract 6 month (with possibility to extend)<\/li>\\n<li>A salary of <span data-teams=\\\"true\\\">1214,11 <\/span>Eur\/gross<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Bonuses based on performance up to 100 eur\/month<\/li>\\n<li>Actual growth opportunities<\/li>\\n<li>Supportive and fun coworkers<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will be&nbsp;expected to do&nbsp;<\/strong>is answer customer inquiries via text or phone in Russian &amp; English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 9:00 to 23:00 from Monday to Sunday, giving you a better chance to manage your free time.<\/div>\\n<div>&nbsp;<\/div>\\n<div>We think we'll be&nbsp;<strong>a great match<\/strong>&nbsp;if you're fluent in Russian and English.<\/div>\\n<div>&nbsp;<\/div>\\n<div>If that sounds like you, all you'll need to do is complete our<strong>&nbsp;recruitment process<\/strong>&nbsp;which consists one interview in English with our Recruiter and second, shorter interview with our Team Manager in Russian language. And, finally, a reference + clear criminal background check if offer is made.<\/div>\\n<div>&nbsp;<\/div>\\n<div>We will appriciate if you can send in your application in English! \ud83d\udc4b<\/div>\\n<p>&nbsp;<\/p>\\n<div><strong>(LV)<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Vakance: Klientu apkalpo&scaron;anas speci\u0101lsists (Airbnb komand\u0101).<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Mekl\u0113jam jaunus kol\u0113\u0123us, kas v\u0113las pievienoties Concentrix Latvia un ir gatavi uzs\u0101kt savu karjeru ar m\u016bsu Airbnb komandu! \ud83c\udf1f<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>Pievienojoties m\u016bsu komandai Tu sa\u0146emsi,<\/div>\\n<ul>\\n<li>Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m<\/li>\\n<li>Darba izpildei nepiecie&scaron;amo (dators, monitors utt.)<\/li>\\n<li>Darba l\u012bgumu uz 6 m\u0113ne&scaron;iem (ar iesp\u0113ju pagarin\u0101t)<\/li>\\n<li>Atalgojumu <span data-teams=\\\"true\\\">1214,11 <\/span>Euro<\/li>\\n<li>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu (iek\u013cauta zob\u0101rstniec\u012bba, \u0101rstniecisk\u0101s mas\u0101\u017eas, sports)<\/li>\\n<li>Apmaks\u0101tu priv\u0101to ikm\u0113ne&scaron;a telefona r\u0113\u0137inu<\/li>\\n<li>Piemaksas par labi padar\u012btu darbu (l\u012bdz 100,- Euro \/ bruto m\u0113nes\u012b)<\/li>\\n<li>Karjeras izaugsmes iesp\u0113jas<\/li>\\n<li>Un protams, for&scaron;us kol\u0113\u0123us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div><strong>Kas b\u016bs j\u0101dara Tev? <\/strong>J\u0101atbild uz ien\u0101ko&scaron;ajiem telefona zvaniem un e-pastiem. Sazi\u0146a ar klientiem notiek krievu vai ang\u013cu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar Airbnb atbalsta komandu).<\/div>\\n<div>Darbinieka galvenais uzdevums ir sniegt atbalstu uz da\u017e\u0101diem jaut\u0101jumiem, saist\u012bb\u0101 ar rezerv\u0101cij\u0101m, atcel&scaron;an\u0101m vai citiem jaut\u0101jumiem, kas ir saist\u012bti ar Airbnb pakalpojumiem.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Darbinieki str\u0101d\u0101 8 stundu mai\u0146\u0101s, laika posm\u0101 no 09:00 l\u012bdz 23:00, no pirmdienas l\u012bdz Sv\u0113tdienai (pilnas slodzes darbs 5 dienas jeb 40h ned\u0113\u013c\u0101).<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>M\u016bsu pras\u012bbas<\/strong> ir \u013coti labas krievu valodas prames (gan rakstiski, gan mutiski) un labas ang\u013cu valodas zin\u0101&scaron;anas.<\/div>\\n<div>&nbsp;<\/div>\\n<div>M\u016bsu atlases proces: telefona intervija, intervija ar atlases speci\u0101listu (ang\u013cu valod\u0101) un \u012bsa tik&scaron;an\u0101s ar komandas vad\u012bt\u0101ju (krievu &amp; ang\u013cu valod\u0101), ja atlases process ir tikt\u0101l bijis veiksm\u012bgs, kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Service client - Rabat - Espagnol\",\"street\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"address\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>\u00danete a un equipo que convierte cada llamada en una oportunidad!\u00a0<\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>\u00bfQui\u00e9nes somos?<\/b><\/p><p>Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p><p><\/p><p><b>Tu misi\u00f3n como Asesor\/a de Servicio al Cliente<\/b><\/p><p><\/p><p>Como Asesor\/a de Servicio al Cliente, desempe\u00f1ar\u00e1s un papel fundamental al:<\/p><ul><li><b>Responder a las necesidades de los clientes<\/b>\u00a0: Asegurar un servicio de calidad respondiendo preguntas por tel\u00e9fono, por correo electr\u00f3nico o por chat.<\/li><li><b>Resolver problemas<\/b>\u00a0: Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci\u00f3n del cliente.<\/li><li><b>Fidelizar a los clientes<\/b>\u00a0: Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/li><li><b>Contribuir a la mejora continua<\/b>\u00a0: Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/li><\/ul><p><\/p><p><b>Lo que te ofrecemos<\/b><\/p><p><\/p><p>En Concentrix, damos prioridad a la valorizaci\u00f3n de nuestros talentos. Aqu\u00ed tienes los beneficios \u00fanicos que ofrecemos para reconocer tu contribuci\u00f3n:<\/p><ul><li><b>Una remuneraci\u00f3n atractiva con bonificaciones adicionales<\/b>:<ul><li>Bonificaci\u00f3n de idioma para nuestros Game-Changers multiling\u00fces.<\/li><li>Bonificaci\u00f3n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/li><li>Bonificaci\u00f3n especial por A\u00efd El Adha.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Excepcionales beneficios sociales<\/b>\u00a0:<ul><li>Trabajo presencial en nuestro sitio de Concentrix en Rabat<\/li><li>Seguro de salud ventajoso y pensi\u00f3n adicional despu\u00e9s de un a\u00f1o.<\/li><li>Horarios flexibles con la opci\u00f3n de teletrabajo despu\u00e9s de un per\u00edodo de integraci\u00f3n.<\/li><li>Acceso gratuito a nuestro gimnasio.<\/li><li>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log\u00edsticas.<\/li><li>Formaci\u00f3n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Un entorno de trabajo din\u00e1mico<\/b>:<ul><li>Actividades tem\u00e1ticas y regalos a lo largo del a\u00f1o para fomentar el esp\u00edritu de equipo.<\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><b>El perfil de nuestros Game-Changers<\/b><\/p><p><\/p><p>Buscamos talentos que:<\/p><ul><li><b>Dominen perfectamente el espa\u00f1ol, tanto de forma escrita como oral<\/b>, el conocimiento de ingl\u00e9s es un plus. &#x1f5e3;\ufe0f<\/li><li>Tengan un excelente sentido de la comunicaci\u00f3n, sean organizados, aut\u00f3nomos y mantengan una actitud positiva. &#x1f4a1;<\/li><li>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog\u00edas. &#x1f5a5;\ufe0f<\/li><li>Acepten desaf\u00edos con entusiasmo y tengan pasi\u00f3n por la satisfacci\u00f3n del cliente. &#x1f31f;<\/li><\/ul><p><b>Nuestro proceso de selecci\u00f3n<\/b><\/p><p><b>Pruebas en l\u00ednea (1h)<\/b>: Una vez recibida tu candidatura, recibir\u00e1s un correo electr\u00f3nico con una invitaci\u00f3n para participar en una serie de pruebas en l\u00ednea. Estas evaluaciones interactivas est\u00e1n dise\u00f1adas para valorar tus habilidades ling\u00fc\u00edsticas, t\u00e9cnicas y tu personalidad. \u00a1Un paso clave para entender mejor tu potencial y destacarte!<\/p><p><b>Entrevista telef\u00f3nica<\/b>: Una conversaci\u00f3n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p><p><b>Entrevista presencial<\/b>: Una conversaci\u00f3n m\u00e1s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p><p><\/p><p>\u00bfEst\u00e1s listo para asumir el desaf\u00edo? \u00a1\u00danete a la aventura de Concentrix, donde la innovaci\u00f3n y la excelencia se encuentran! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1697198\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T07:59:13.603+08:00\",\"created_at\":\"2026-01-15T00:02:00.832+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Service-client---Rabat---Espagnol_R1697198\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-OUEDA-01\",\"wid\":\"b2d8dc058e59101d4799d06c662d0000\",\"descriptor\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"karima.elfadili@concentrix.com\"},\"first_name\":\"El Fadili, Karima\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103089926\",\"wid\":\"d0733e953a8d10071edeac0f85980000\",\"descriptor\":\"Kenza Oulehri (103089926)\"},{\"id\":\"102625814\",\"wid\":\"c5682ed6077b10155e58f1bd37060000\",\"descriptor\":\"Asmaa Gaada (102625814)\"},{\"id\":\"102561700\",\"wid\":\"da7d7d2449a2101034b9b09275000002\",\"descriptor\":\"Karima El Fadili (102561700)\"},{\"id\":\"102565305\",\"wid\":\"da7d7d2449a2101034ae616ae0710004\",\"descriptor\":\"Nouhad Hadine (102565305)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356585\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Service-client---Rabat---Espagnol_R1697198\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Service-client---Rabat---Espagnol_R1697198\/apply\",\"job_requisition_id\":\"R1697198\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697198\",\"wid\":\"28acf750322d1009e927123ecd520000\",\"descriptor\":\"Conseiller Client (F\/H) - Service client - Rabat - Espagnol\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22187\",\"source\":\"Talkpush\",\"id\":651,\"_score\":1},{\"campaign_title\":\"Expedia \/ Swedish or Danish \/ WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish or Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As a Nordic-speaking Customer Service Advisor at Concentrix, you are responsible for assisting our customers in one of the Nordic languages Swedish, Danish or Norwegian, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p><strong>You must be fluent in Swedish, Norwegian or Danish<\/strong> and have a good command of English as we will handle both Swedish, Norwegian and Danish markets. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role,&nbsp;<\/strong><\/p>\\n<p>you must be fluent in Swedish, Danish or Norwegian and have a good command of English as we will handle both Swedish\/Norwegian and the Danish markets (Danish market will be separate). Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 2100-2175,- Euros\/Gross during probation and 2357,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home&nbsp;<\/li>\\n<li>Flexibility to work either fulltime or parttime with an extensive training to make you have everything you need to succeed<\/li>\\n<li>Additional health insurance after 1 year<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: May 25th 2026<\/p>\\n<p><strong>Working hours<\/strong>: Work in 8,5 h shifts, this can include both weekdays and weekends<\/p>\\n<p><strong>Location<\/strong>: Work from home in Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<p>If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"333036969\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T11:28:17.203+03:00\",\"created_at\":\"2026-01-14T17:21:52.632+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"53\",\"source\":\"Talkpush\",\"id\":513,\"_score\":1},{\"campaign_title\":\"HM \/ Serbian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Serbian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Serbian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Croatian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3453690159\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T15:02:06.292+01:00\",\"created_at\":\"2026-01-14T15:23:07.718+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"543\",\"source\":\"Talkpush\",\"id\":348,\"_score\":1},{\"campaign_title\":\"HM \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Czech and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Czech&nbsp; is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3118082758\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-18T17:01:51.771+01:00\",\"created_at\":\"2026-01-14T15:20:27.202+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"542\",\"source\":\"Talkpush\",\"id\":349,\"_score\":1},{\"campaign_title\":\"Warner Bros \/ Estonian \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Estonian skills\",\"street\":\"Maakri 19\/1, Tallinn\",\"address\":\"Maakri 19\/1, Tallinn\",\"city\":\"Tallinn\",\"state\":null,\"postal_code\":\"10145\",\"region\":\"Tallinn\",\"country\":\"Ethiopia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: 6th of April<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1230 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Estonian or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Estonian fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"4268856161\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T09:26:38.936+02:00\",\"created_at\":\"2026-01-14T16:19:51.577+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"44\",\"source\":\"Talkpush\",\"id\":514,\"_score\":1},{\"campaign_title\":\"HM \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Croatian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Croatian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Serbian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"634992381\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-07T01:59:05.705+02:00\",\"created_at\":\"2026-01-14T15:15:07.898+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"541\",\"source\":\"Talkpush\",\"id\":350,\"_score\":1},{\"campaign_title\":\"Warner Bros \/  Hebrew \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallin\",\"country\":\"Estonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: March-May 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks: <\/strong>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"245735728\",\"location\":\"Tallinn, Tallin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T12:08:59.175+02:00\",\"created_at\":\"2026-01-14T16:15:07.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-baltics\",\"campaign_id\":\"42\",\"source\":\"Talkpush\",\"id\":515,\"_score\":1},{\"campaign_title\":\"HM \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Bulgarian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Czechia\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Bulgarian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <em>(note: the training period is fulltime only, part-time is possible after this stage)<\/em><em> <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role,<\/strong> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone and e-mail,<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be fluent in Swedish, Norwegian or Danish and have a good command of English as we will handle both Swedish, Norwegian and Danish markets (Danish will be separate). Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1750-1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home or from our offices in city center - you choose!<\/li>\\n<li>Additional health insurance<\/li>\\n<li>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> May 25th 2026<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Estonia) or office (Maakri 19\/1, Tallinn or Soola 3, Tartu)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. 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This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.\",\"long_description\":\"<div><div><h2><b>The primary\u00a0responsibilities of this role include:<\/b>\u00a0<\/h2><ul><li><p>Deliver one to one virtual counselling sessions, addressing a range of psychological health issues\u00a0using short-term therapeutic interventions such as CBT, ACT and MBT\u00a0\u00a0<\/p><\/li><li><p>Deliver\u00a0one to one\u00a0virtual coaching\u00a0sessions, and develop resilience plans for\u00a0maintaining\u00a0employee health and wellbeing\u00a0\u00a0<\/p><\/li><li><p>Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping\u00a0strategies\u00a0and building positive working relationships\u00a0\u00a0<\/p><\/li><li><p>Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities\u00a0\u00a0\u00a0<\/p><\/li><li><p>Assess cases for trauma\u00a0related to exposure to graphic content and\u00a0follow\u00a0escalation\u00a0protocols\u00a0\u00a0\u00a0<\/p><\/li><li><p>Evaluate and\u00a0appropriately\u00a0manage risks of harm to self or others\u00a0in a timely manner\u00a0\u00a0<\/p><\/li><li><p>Manage\u00a0confidential\u00a0case\u00a0records and reports\u00a0safely, and in line with privacy protocols\u00a0\u00a0<\/p><\/li><li><p>Deliver\u00a0psychometric assessments to\u00a0employees\u00a0in the region\u00a0\u00a0<\/p><\/li><li><p>Review assessment data\u00a0for trends that require intervention,\u00a0and\u00a0contribute to\u00a0insight reports\u00a0\u00a0<\/p><\/li><li><p>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner\u00a0\u00a0<\/p><\/li><li><p>Respond promptly to emails and messages from\u00a0employees seeking support,\u00a0ensuring clear and\u00a0timely\u00a0communication\u00a0\u00a0\u00a0<\/p><\/li><li><p>Communicate with the\u00a0clinical leadership\u00a0team on a regular basis to discuss observations,\u00a0insights risks and\u00a0areas for improvement\u00a0\u00a0<\/p><\/li><li><p>Contribute towards safe working practices across the Psychological Health team\u00a0\u00a0<\/p><\/li><li><p>Attend monthly peer support sessions with your Clinical Manager and regional colleagues\u00a0\u00a0<\/p><\/li><li><p>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<\/p><\/li><li><p>Contribute towards safe working practices across the Psychological Health team\u00a0\u00a0<\/p><\/li><\/ul><div><\/div><div><\/div><h2>\u200b<b>Minium qualifications:<\/b>\u00a0<\/h2><ul><li><p>Master\u2019s degree in clinical psychology, counselling psychology,\u00a0or\u00a0psychotherapy\u00a0<\/p><\/li><li><p>Current unrestricted license to practice in the country where the site is based\u00a0<\/p><\/li><li><p>Minimum\u00a03\u00a0years of experience in wellbeing\u00a0or psychotherapy field\u00a0<\/p><\/li><li><p>Proven experience in cross-cultural counselling,\u00a0demonstrating\u00a0sensitivity and competence with diverse client backgrounds\u00a0<\/p><\/li><li><p>Able to build trust and rapport with\u00a0employees,\u00a0managers\u00a0and team members \u00a0<\/p><\/li><li><p>Proven experience designing and delivering wellbeing\/mental health training,\u00a0workshops\u00a0and webinars\u00a0<\/p><\/li><li><p>Strong data management skills, ensuring\u00a0accurate\u00a0handling of\u00a0sensitive\u00a0information and session records\u00a0<\/p><\/li><li><p>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting\u00a0<\/p><\/li><li><p>Proven ability to\u00a0maintain\u00a0professionalism and ethical standards in a\u00a0business\u00a0environment\u00a0<\/p><\/li><li><p>Excellent communication skills \u00a0<\/p><\/li><li><p>Fluent in written and spoken English\u00a0<\/p><\/li><li><p><b>Availability for a Flexible Schedule (Between 6AM - 11PM)<\/b><\/p><\/li><\/ul><div><\/div><h2><b>Desired\u00a0qualifications:<\/b>\u00a0<\/h2><ul><li><p>Experience working in\u00a0Trust and Safety\u00a0or a content moderation environment\u00a0<\/p><\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0<\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><u><b>Responsibilities:<\/b><\/u><\/p><ul><li>Ensuring the monthly revenue accruals get processed timely and accurately by the cut off through the system or manually (if needed) and generating\/dispatching of sales invoices in a timely manner.<\/li><li>Posting of various revenue entries regarding the above as needed i.e. accruals, invoices, write off.<\/li><li>Ensuring the invoices are correct and meet the requirements prior to dispatching.<\/li><li>Uploading of the final invoices on various third party payment portals as needed.<\/li><li>Collaborating with different departments (and with the client POCs) for dispute resolution regarding the sales invoices.<\/li><li>Reviewing and ensuring the billed\/unbilled aging is clean and making any corrections to clear unwanted items per the process.<\/li><li>Assisting in various Audits with pulling and providing the data\/backups requested<\/li><li>Providing various stake holders with necessary information and help in answering revenue related queries.<\/li><li>Assisting in AR Reconciliation of Balance sheet accounts for review<\/li><li>Maintaining effective SOPs (Standard Operating Procedures) for the projects handled.<\/li><\/ul><p><\/p><h2><b><u>Candidate&#39;s profile<\/u><\/b>:<\/h2><ul><li>A Commerce graduate\/ MBA \/ PG in Finance &amp; Accounts\/ CA Inter (Semi-Qualified)<\/li><li>Minimum 2-3 years\u2019 relevant experience in BPO\/Service\/consulting Industry<\/li><li>Should have hands-on experience in Invoicing and Monthly Revenue Accruals.<\/li><li>Should be well versed with 3rd party portals for invoice processing.<\/li><li>Proficient using Excel &amp; Power Point.<\/li><li>Experience in using financial systems and extracting reports.<\/li><li>Excellent verbal\/written communication skills.<\/li><li>Analytical, problem solver and detail-oriented.<\/li><\/ul><p><\/p><p><u><b>Additional Details:<\/b><\/u><\/p><ul><li><u>Shift timings<\/u>: <span>1st week of the month - 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Accounts Receivable\",\"reference_id\":\"Act n Fin - Accounts Receivable_28062019_LOB_IND\",\"custom_reference_id\":\"Act n Fin - Accounts Receivable_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801d7429028203c0668c2\",\"descriptor\":\"(CORP) AR INVOICING AND COLLECTIONS\",\"reference_id\":\"BILLINGCOLLECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"neeraj.gururani@concentrix.com\"},\"first_name\":\"Neeraj Gururani (210043658)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1695658\",\"wid\":\"8308baaaaaa310094cc71b57f7d90000\",\"descriptor\":\"Associate, Accounts Receivable\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"13609\",\"source\":\"Talkpush\",\"id\":1460,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1697081\",\"campaign_type\":\"job_application\",\"job_title\":\"Parrainage - Service Client - du 14\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>10<\/b><b><b>0<\/b>0 DH pour chaque profil Service Client recrut\u00e9 : pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil Service Client \u00e0 recommander sur F\u00e8s &#x1f4aa; ? Cette opportunit\u00e9 est faite pour vous ! Gagnez <b>10<\/b><b>00 DH<\/b> &#x1f911;<\/p><p>gr\u00e2ce \u00e0 notre campagne de parrainage ! &#x1f680;<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet Service Client .<br \/>\u2714\ufe0f Une r\u00e9compense de 1000 DH est attribu\u00e9e apr\u00e8s son recrutement\u00a0&#x1f389;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><br \/>\u2714\ufe0f Versement des <b>100% de prime <\/b>apr\u00e8s le <b>3\u00e8me mois<\/b>.<br \/>\u2714\ufe0f Le profil doit int\u00e9grer un projet <b>Service Client<\/b> .<\/p><p><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille ! &#x1f4bc;\u2728<\/p><p><\/p>\",\"ats_external_id\":\"R1697081\",\"location\":\"F\u00e8s, F\u00e8s-Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.610+08:00\",\"created_at\":\"2026-01-14T20:04:35.710+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---du-14-01-au-31-12---Fs---Franais_R1697081\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"oussama.elkhroufi@concentrix.com\"},\"first_name\":\"el khroufi, Oussama\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102625744\",\"wid\":\"c5682ed6077b10155e58c36ffb1a0000\",\"descriptor\":\"Oussama el khroufi (102625744)\"},{\"id\":\"102559011\",\"wid\":\"da7d7d2449a2101034b81a274b8a0001\",\"descriptor\":\"Amal Houf (102559011)\"},{\"id\":\"102564874\",\"wid\":\"da7d7d2449a2101032b048dabf780003\",\"descriptor\":\"Zhor Semlali (102564874)\"},{\"id\":\"102548387\",\"wid\":\"da7d7d2449a21010330e0b46eccc0000\",\"descriptor\":\"Ghizlane Kadiri Hassani (102548387)\"},{\"id\":\"102571038\",\"wid\":\"da7d7d2449a210103289ca322e8f0002\",\"descriptor\":\"Houda Harti (102571038)\"},{\"id\":\"102557368\",\"wid\":\"da7d7d2449a2101032dde7a329090004\",\"descriptor\":\"Mounia Zaki (102557368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356616\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---du-14-01-au-31-12---Fs---Franais_R1697081\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---du-14-01-au-31-12---Fs---Franais_R1697081\/apply\",\"job_requisition_id\":\"R1697081\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697081\",\"wid\":\"d22b9c5eea9a1009e0c5d43238650000\",\"descriptor\":\"Parrainage - Service Client - du 14\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22185\",\"source\":\"Talkpush\",\"id\":652,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1697070\",\"campaign_type\":\"job_application\",\"job_title\":\"Parrainage - Service Acquisition - Direct Assurance-  du 17\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>20<\/b><b>00 DH pour chaque profil Acquisition recrut\u00e9: pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil acquisition \u00e0 recommander sur F\u00e8s &#x1f4aa; ? Cette opportunit\u00e9 est faite pour vous ! Gagnez <b>20<\/b><b>00 DH<\/b> &#x1f911;<\/p><p>gr\u00e2ce \u00e0 notre campagne de parrainage ! &#x1f680;<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour le projet DA.<br \/>\u2714\ufe0f Une r\u00e9compense de 2000 DH est attribu\u00e9e apr\u00e8s son recrutement\u00a0&#x1f389;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><br \/>\u2714\ufe0f Versement des <b>100% de prime <\/b>apr\u00e8s le <b>3\u00e8me mois<\/b>.<br \/>\u2714\ufe0f Le profil doit int\u00e9grer un projet t\u00e9l\u00e9vente.<\/p><p><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille ! &#x1f4bc;\u2728<\/p><p><\/p>\",\"ats_external_id\":\"R1697070\",\"location\":\"F\u00e8s, F\u00e8s-Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.594+08:00\",\"created_at\":\"2026-01-14T20:04:35.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Acquisition---Direct-Assurance---du-17-01-au-31-12---Fs---Franais_R1697070\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"oussama.elkhroufi@concentrix.com\"},\"first_name\":\"el khroufi, Oussama\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102625744\",\"wid\":\"c5682ed6077b10155e58c36ffb1a0000\",\"descriptor\":\"Oussama el khroufi (102625744)\"},{\"id\":\"102559011\",\"wid\":\"da7d7d2449a2101034b81a274b8a0001\",\"descriptor\":\"Amal Houf (102559011)\"},{\"id\":\"102564874\",\"wid\":\"da7d7d2449a2101032b048dabf780003\",\"descriptor\":\"Zhor Semlali (102564874)\"},{\"id\":\"102548387\",\"wid\":\"da7d7d2449a21010330e0b46eccc0000\",\"descriptor\":\"Ghizlane Kadiri Hassani (102548387)\"},{\"id\":\"102571038\",\"wid\":\"da7d7d2449a210103289ca322e8f0002\",\"descriptor\":\"Houda Harti (102571038)\"},{\"id\":\"102557368\",\"wid\":\"da7d7d2449a2101032dde7a329090004\",\"descriptor\":\"Mounia Zaki (102557368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356497\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Acquisition---Direct-Assurance---du-17-01-au-31-12---Fs---Franais_R1697070\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Acquisition---Direct-Assurance---du-17-01-au-31-12---Fs---Franais_R1697070\/apply\",\"job_requisition_id\":\"R1697070\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697070\",\"wid\":\"c9e953f22e851009dfc231a586360000\",\"descriptor\":\"Parrainage - Service Acquisition - Direct Assurance-  du 17\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22184\",\"source\":\"Talkpush\",\"id\":653,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1697066\",\"campaign_type\":\"job_application\",\"job_title\":\"Parrainage - T\u00e9l\u00e9vente - du 14\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>20<\/b><b>00 DH pour chaque profil T\u00e9l\u00e9vente recrut\u00e9 : pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil t\u00e9l\u00e9vente \u00e0 recommander sur F\u00e8s &#x1f4aa; ? Cette opportunit\u00e9 est faite pour vous ! Gagnez <b>20<\/b><b>00 DH<\/b> &#x1f911;<\/p><p>gr\u00e2ce \u00e0 notre campagne de parrainage ! &#x1f680;<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet t\u00e9l\u00e9vente.<br \/>\u2714\ufe0f Une r\u00e9compense de 2000 DH est attribu\u00e9e apr\u00e8s son recrutement\u00a0&#x1f389;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><br \/>\u2714\ufe0f Versement des <b>100% de prime <\/b>apr\u00e8s le <b>3\u00e8me mois<\/b>.<br \/>\u2714\ufe0f Le profil doit int\u00e9grer un projet t\u00e9l\u00e9vente.<\/p><p><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille ! &#x1f4bc;\u2728<\/p><p><\/p>\",\"ats_external_id\":\"R1697066\",\"location\":\"F\u00e8s, F\u00e8s-Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.578+08:00\",\"created_at\":\"2026-01-14T20:04:35.117+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Tlvente---du-14-01-au-31-12---Fs---Franais_R1697066-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"oussama.elkhroufi@concentrix.com\"},\"first_name\":\"el khroufi, Oussama\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102625744\",\"wid\":\"c5682ed6077b10155e58c36ffb1a0000\",\"descriptor\":\"Oussama el khroufi (102625744)\"},{\"id\":\"102559011\",\"wid\":\"da7d7d2449a2101034b81a274b8a0001\",\"descriptor\":\"Amal Houf (102559011)\"},{\"id\":\"102564874\",\"wid\":\"da7d7d2449a2101032b048dabf780003\",\"descriptor\":\"Zhor Semlali (102564874)\"},{\"id\":\"102548387\",\"wid\":\"da7d7d2449a21010330e0b46eccc0000\",\"descriptor\":\"Ghizlane Kadiri Hassani (102548387)\"},{\"id\":\"102571038\",\"wid\":\"da7d7d2449a210103289ca322e8f0002\",\"descriptor\":\"Houda Harti (102571038)\"},{\"id\":\"102557368\",\"wid\":\"da7d7d2449a2101032dde7a329090004\",\"descriptor\":\"Mounia Zaki (102557368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356613\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Tlvente---du-14-01-au-31-12---Fs---Franais_R1697066-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Tlvente---du-14-01-au-31-12---Fs---Franais_R1697066-1\/apply\",\"job_requisition_id\":\"R1697066\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697066\",\"wid\":\"2bf0867007351009def05967ed700001\",\"descriptor\":\"Parrainage - T\u00e9l\u00e9vente - du 14\/01 au 31\/12 - F\u00e8s - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22183\",\"source\":\"Talkpush\",\"id\":654,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682884\",\"campaign_type\":\"job_application\",\"job_title\":\"ILO-ILO ARP TALKPUSH 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/><br \/><\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? 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En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. 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Vastaat puhelimitse asiakkaiden kysymyksiin liittyen &auml;lypuhelimiin, tabletteihin ja tietokoneisiiin. Ratkaiset teknisi&auml; ongelmia ja kirjaat yhteydenotot j&auml;rjestelmiimme varmistaen sujuvan asiakaskokemuksen.<\/p>\\n<p>Ty&ouml; alkaa perusteellisella ja intensiivisell&auml; koulutuksella, jonka j&auml;lkeen hallitset sek&auml; yksinkertaisten ett&auml; monimutkaisempien teknisten ongelmien ratkaisemisen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>ETSIMME SINUA<\/strong><\/p>\\n<p>Olet palveluhenkinen tiimipelaaja, joka nauttii tavoitteellisesta ty&ouml;st&auml; ja erinomaisen asiakaskokemuksen tarjoamisesta. T&auml;m&auml;n lis&auml;ksi haemme:<\/p>\\n<ul>\\n<li>\\n<p>Erinomaista suomen ja englannin kielen taitoa. <em>Ruotsin kielen taito n&auml;hd&auml;&auml;n eduksi.<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Aikaisempaa kokemusta asiakaspalveluty&ouml;st&auml;, erityisesti puhelimitse tapahtuvasta ty&ouml;st&auml;.<\/p>\\n<\/li>\\n<li>\\n<p>Kyky&auml; ty&ouml;skennell&auml; itsen&auml;isesti ja ottamaan vastuun omasta ty&ouml;st&auml;si.<\/p>\\n<\/li>\\n<li>\\n<p>Kiinnostusta teknologiaan sek&auml; halua oppia uutta.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>TARJOAMME SINULLE<\/strong><\/p>\\n<p>Panostamme siihen, ett&auml; tunnet olosi arvostetuksi ja ty&ouml;si merkitykselliseksi. Mukavan ja kannustavan ty&ouml;ymp&auml;rist&ouml;n lis&auml;ksi tarjoamme:<\/p>\\n<ul>\\n<li>\\n<p>Edenred-etuuskortin (lounas-, virike-, terveys- ja ty&ouml;matkaedut).<\/p>\\n<\/li>\\n<li>\\n<p>Suoritukseen perustuvan bonusmallin.<\/p>\\n<\/li>\\n<li>\\n<p>Mahdollisuuden ty&ouml;skennell&auml; kotoa, mist&auml; p&auml;in Suomea tahansa.<\/p>\\n<\/li>\\n<li>\\n<p>Kaikki ty&ouml;h&ouml;n tarvittavat laitteet ja tarvikkeet toimitettuna kotiisi.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>ALOITUS: <\/strong>Useita aloitusajankohtia kev&auml;&auml;n aikana<\/p>\\n<p><strong>PALKKAUS<\/strong>: 2606 &euro;\/kk sek&auml; mahd. kokemuslis&auml;t<\/p>\\n<p><strong>PAIKKA:<\/strong> Et&auml;ty&ouml; Suomessa (ulkomailta ty&ouml;skentely ei ole mahdollista)<\/p>\\n<p><strong>TY&Ouml;SUHDE:<\/strong> Toistaiseksi voimassa oleva, kokoaikainen<\/p>\\n<p><strong>TY&Ouml;AJAT: <\/strong>Ma-pe klo 09:00-18:15 v&auml;lill&auml;, arkipyh&auml;t mukaan lukien (37,5 h\/vko)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp; <\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<\/div>\",\"ats_external_id\":\"4259632681\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T01:59:12.096+02:00\",\"created_at\":\"2026-01-13T15:23:36.531+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"204\",\"source\":\"Talkpush\",\"id\":304,\"_score\":1},{\"campaign_title\":\"Sr. Manager, Sales R1696662\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Manager (m\/w\/d) \u2013 Institutional Sales - Real Estate Funds\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><p><span><span>Dein Job. Dein Weg. Dein n\u00e4chstes Kapitel.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Unsere Auftraggeberin ist ein f\u00fchrendes Unternehmen mit \u00fcber 100 Jahren Erfahrung im Versicherungsbereich. Als<span>\u00a0<\/span><\/span><span>Marktfu\u0308hrer<\/span><span><span>\u00a0<\/span>in der privaten Krankenversicherung in \u00d6sterreich steht sie f\u00fcr Verl\u00e4sslichkeit und Innovation.<span>\u00a0<\/span><\/span><span>Werde<\/span><span><span>\u00a0<\/span>Teil einer Organisation, die den Menschen in den Mittelpunkt stellt und sich durch hohe Expertise und einen au\u00dfergew\u00f6hnlichen Serviceanspruch auszeichnet.<\/span>\u00a0<\/span><\/p><p><\/p><p><span><span>Gesucht w<\/span><span>ird<span>\u00a0<\/span><\/span><span>in Direktvermittlung<span>\u00a0<\/span><\/span><span>ein erfahrener Senior Sales Manager (m\/w\/d) im Bereich<span>\u00a0<\/span><\/span><span>Institutional<\/span><span><span>\u00a0<\/span>Sales f\u00fcr Real Estate Funds<span>\u00a0<\/span>mit <b>Wohnsitz in \u00d6sterreich oder Umzugsbereitschaft<\/b><\/span><b><span><span>\u00a0<\/span>nach \u00d6sterreich<\/span><span>.<\/span><\/b>\u00a0<\/span><\/p><p><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><div><p><span><span>Start<span>\u00a0<\/span><\/span><span>zum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>|<\/span><span><span>\u00a0<\/span>Standort: \u00d6sterreich<\/span><span><span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Vollzeit<\/span><span><span>\u00a0<\/span>| unbefristet | 100% Homeoffice<\/span><span><span>\u00a0<\/span>oder hybrid<\/span><span><span>\u00a0<\/span>| flexible Arbeitszeiten | Sprachen: Deutsch (<\/span><span>C2<\/span><span>) und Englisch (<\/span><span>C1<\/span><span>) |<span>\u00a0<\/span><\/span><span>hoher<span>\u00a0<\/span><\/span><span>Reiseanteil<\/span><span><span>\u00a0<\/span>in der DACH-Region<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><span>5 Wochen Urlaub<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Als\u202f<\/span><span><span>\u00a0<\/span><\/span><span>Senior<span>\u00a0<\/span><\/span><span>Sales<\/span><span><span>\u00a0<\/span>Manager<\/span><span><span>\u00a0<\/span>(w\/m\/d)<\/span><span><span>\u00a0<\/span><\/span><span>wirst du:<\/span>\u00a0<\/span><\/p><\/div><div><div><ul><li><p><span><span>Beziehungen zu<span>\u00a0<\/span><\/span><\/span><b><span>institutionellen<span>\u00a0<\/span><\/span><span>Investor:innen<\/span><span>, Versorgungswerken und Kapitalsammelstellen in Deutschland<\/span><\/b><span><span><span>\u00a0<\/span>mit dem Fokus auf Immobilienfonds aufbauen und pflegen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Institutionelle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>in enger Zusammenarbeit mit dem Mandate Management und dem Real Estate Management<\/span><\/b><span><span><span>\u00a0<\/span>unserer Auftraggeberin proaktiv betreuen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Das Angebotsportfolio<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr institutionelle<span>\u00a0<\/span><\/span><span>Drittkund:innen<\/span><span><span>\u00a0<\/span>im Bereich Immobilienfonds<span>\u00a0<\/span><\/span><\/span><b><span>mitgestalten<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Effiziente Vertriebsstrukturen<\/span><\/b><span><span><span>\u00a0<\/span>im institutionellen Fonds Vertrieb f\u00fcr das Real Estate Management unserer Auftraggeberin<span>\u00a0<\/span><\/span><\/span><b><span>unterst\u00fctzen<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>An der Entwicklung<\/span><\/span><b><span><span>\u00a0<\/span>innovativer Prozesse f\u00fcr das Gesch\u00e4ft mit institutionellen<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 mit Schwerpunkt Immobilienfonds und Real Estate \u2013 mitarbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Eigenverantwortlich mit Gestaltungsspielraum<\/span><\/b><span><span><span>\u00a0<\/span>in einem dynamischen Investmentumfeld arbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Unser<\/span><span>e<\/span><span><span>\u00a0<\/span>Auftraggeber<\/span><span>in<\/span><span><span>\u00a0<\/span><\/span><span>passt<\/span><span><span>\u00a0<\/span>perfekt zu dir, wenn du:<\/span>\u00a0\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bereit<span>\u00a0<\/span><\/span><span>bist<\/span><span>, nach<span>\u00a0<\/span><\/span><\/span><b><span>\u00d6sterreich umzuziehen<\/span><\/b><span><span><span>\u00a0<\/span>oder bereits \u00fcber einen<span>\u00a0<\/span><\/span><\/span><b><span>Wohnsitz in \u00d6sterreich<\/span><\/b><span><span><span>\u00a0<\/span>verf\u00fcgst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>F<\/span><span>undierte Erfahrung in<span>\u00a0<\/span><\/span><span>Institutional<\/span><span><span>\u00a0<\/span>Sales<\/span><\/b><span><span><span>\u00a0<\/span>auf Senior-Level<span>\u00a0<\/span><\/span><span>mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><\/span><b><span>etabliertes Netzwerk bei<span>\u00a0<\/span><\/span><span>Investor:innen<\/span><span>, Kapitalsammelstellen und Versorgungswerken<\/span><\/b><span><span><span>\u00a0<\/span>in Deutschland hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Die<span>\u00a0<\/span><\/span><\/span><b><span>Immobilienm\u00e4rkte und Immobilien-Fonds-Landschaft in Deutschland<\/span><\/b><span><span><span>\u00a0<\/span>gut verstehst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Professionelles Auftreten und<span>\u00a0<\/span><\/span><\/span><b><span>ausgezeichnete Kommunikationsf\u00e4higkeiten auf C-Level<\/span><\/b><span><span><span>\u00a0<\/span>mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sehr gute Deutschkenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>(C2) und<\/span><\/span><b><span><span>\u00a0<\/span>gute Englischkenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>(C1) besitzt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hohe<span>\u00a0<\/span><\/span><\/span><b><span>Reisebereitschaft nach Deutschland<\/span><\/b><span><span><span>\u00a0<\/span>zeigst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Deine Benefits<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Anstellung<span>\u00a0<\/span><\/span><\/span><b><span>direkt bei der Gesellschaft unserer Auftraggeberin.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Attraktives Verg\u00fctungspaket<\/span><\/b><span><span>, inklusive eines leistungsbezogenen Bonus.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Flexible Arbeitszeitgestaltung<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr optimale Vereinbarkeit von Beruf und Familie.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hochmodernes Arbeitsumfeld mit<span>\u00a0<\/span><\/span><\/span><b><span>neuester Technologi<\/span><span>e.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>M\u00f6glichkeit zur mobilen Arbeit<span>\u00a0<\/span><\/span><\/b><span><span>oder<\/span><\/span><b><span><span>\u00a0<\/span>hybrides Arbeiten im Office in Wien.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Umfangreiches<span>\u00a0<\/span><\/span><\/span><b><span>Aus- und Weiterbildungsprogramm<\/span><\/b><span><span><span>\u00a0<\/span>mit Workshops und Seminaren.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M\u00f6glichkeit einer<\/span><\/span><b><span><span>\u00a0<\/span>zus\u00e4tzlichen Betriebspension<\/span><\/b><span><span><span>\u00a0<\/span>ab dem zehnten Dienstjahr.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Attraktive Verg\u00fcnstigungen<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>in zahlreichen Gesch\u00e4ften<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Beratungshotline<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>mit externen Experten<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr pers\u00f6nliche Unterst\u00fctzung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><\/b><span><span><span>\u00a0<\/span>ist ein Personaldienstleister und steht f\u00fcr ausgezeichnetes Know-how und exzellente Kompetenz rund um die Vermittlung von qualifiziertem Personal. Dabei profitieren wir von 40 Jahren Erfahrung und einem umfangreichen, attraktiven Kundenstamm aus den Branchen Versicherungen und Banken, Automotive und Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion und Lifestyle, u.v.m.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Bei dieser exklusiven Position handelt es sich um eine<span>\u00a0<\/span><\/span><\/span><span><span>Direktvermittlung in einen unbefristeten Vertrag.<\/span><\/span><span><span><span>\u00a0<\/span>Das hei\u00dft, dass<span>\u00a0<\/span><\/span><span>d<\/span><span>u bei Erfolg direkt bei unsere<\/span><span>r<\/span><span><span>\u00a0<\/span>Auftraggeber<\/span><span>in<\/span><span><span>\u00a0<\/span>eingestellt wirst und wir lediglich als Vermittler auftreten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Haben wir dein Interesse geweckt?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Dann \u00fcberzeuge uns von deiner Pers\u00f6nlichkeit und sende uns deine Bewerbungsunterlagen \u00fcber unser Online-Formular zu.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Dein Ansprechpartner<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>RIGHTHEAD GmbH<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Tullnaustrasse<\/span><span><span>\u00a0<\/span>20, 90402 N\u00fcrnberg \/ Germany<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><a href=\\\"mailto:karriere&#64;righthead.de\\\" target=\\\"_blank\\\"><u><span>karriere&#64;righthead.de<\/span><\/u><\/a><span><span>\u00a0<\/span><\/span><br \/><span><span>#righthead #talentor #LI-DNI<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><span><span>\u00a0<\/span>setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir und unsere Auftraggeber verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Righthead<\/span><span>. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>Arbeitserlaubnis in<span>\u00a0<\/span><\/span><span>\u00d6sterreich<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1696662\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-19T16:02:41.072+08:00\",\"created_at\":\"2026-01-13T22:02:21.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102575259\",\"wid\":\"da7d7d2449a21010325c3a1055f40000\",\"descriptor\":\"Burak Kavakbasi (102575259)\"},{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102575717\",\"wid\":\"da7d7d2449a2101032521dd141e00000\",\"descriptor\":\"\u00d6zkan G\u00fcltekin (102575717)\"},{\"id\":\"102575215\",\"wid\":\"da7d7d2449a21010325d2e73c1d20000\",\"descriptor\":\"Mira Berg (102575215)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1415\",\"descriptor\":\"Sr. Manager, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357105\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\/apply\",\"job_requisition_id\":\"R1696662\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolin.timmins@concentrix.com\"},\"first_name\":\"Carolin Timmins (102575142)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1696662\",\"wid\":\"8308baaaaaa3100996ef3e477e7c0000\",\"descriptor\":\"Senior Sales Manager (m\/w\/d) \u2013 Institutional Sales - 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Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2><b>Dein Profil<\/b><\/h2><ul><li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li><li>Du verf\u00fcgst \u00fcber ausgezeichnete Kommunikationsf\u00e4higkeiten<\/li><li>Du hast Spa\u00df an Teamarbeit<\/li><li>Gute PC-Kenntnisse<\/li><\/ul><h2><\/h2><h2><\/h2><h2><b>Deine Aufgaben<\/b><\/h2><ul><li>Erster Ansprechpartner f\u00fcr Kundenprobleme<\/li><li>Ordnungsgem\u00e4\u00dfes Eskalieren von Anfragen zur n\u00e4chsten Support-Ebene<\/li><li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li><li>Aktualisieren von Kundendaten<\/li><li>Den Kunden durch den Probleml\u00f6sungsvorgang f\u00fchren<\/li><li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L\u00f6sung begleiten<\/li><li>Anwenden von exzellenten Kundenservicef\u00e4higkeiten und \u00dcbertreffen von Kundenerwartungen<\/li><li>Sicherstellen der ordnungsgem\u00e4\u00dfen Aufzeichnung, der Dokumentation und des Abschlusses<\/li><li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li><\/ul><h2><\/h2><h2><\/h2><h2><b>Das bieten wir an<\/b><\/h2><ul><li>Nettogehalt von<span>\u00a0<\/span><b>52.445 MKD<\/b><\/li><li>Unbefristete Arbeitsvertr\u00e4ge<\/li><li>Urlaubsgeld in H\u00f6he von<span>\u00a0<\/span><b>18.000 MKD<\/b><\/li><li>Monatlicher Bonus<\/li><li>Empfehlungsbonus von<span>\u00a0<b>5<\/b><\/span><b>00 \u20ac<\/b><\/li><li>Private Krankenversicherung<\/li><li>Sportmaster, f\u00fcr verschiedene Sport- und Freizeitaktivit\u00e4ten<\/li><li>Teambuilding-Aktivit\u00e4ten und weiter Entwicklungsprogramme<\/li><li>Regelm\u00e4\u00dfige interne Feiern und Veranstaltungen<\/li><li>M\u00f6glichkeiten f\u00fcr flexible Arbeitszeiten<\/li><li>M\u00f6glichkeiten f\u00fcr Studierende und Teilzeitarbeit<\/li><li>Hochmoderne B\u00fcros<\/li><li>Kostenloser Kaffee<\/li><li>Frisches Obst<\/li><\/ul><p><\/p><p><b>Haben wir Deine Aufmerksamkeit erweckt? 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Vi hjelper kjente merkevarer &ndash; de du bruker hver dag &ndash; med &aring; forbedre virksomheten deres med teknologi og integrerte l&oslash;sninger, i over 70 land.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Hvis du &oslash;nsker &aring; utvikle deg som kundeservicerepresentant i hjemmefra (innenfor Norges landegrenser), vil du v&aelig;re en del av teamet v&aring;rt av gamechangers som driver fremtidens merkevarer innen teknologi, finans, reise, mote, helsetjenester og mer.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Karriere og personlig utvikling<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Vi vil gi deg oppl&aelig;ringen, teknologien og den kontinuerlige st&oslash;tten du trenger for &aring; lykkes. Hos Concentrix er det et reelt karriere- og personlig vekstpotensial. Faktisk har omtrent 80 % av v&aring;re ledere blitt forfremmet internt! Det er derfor vi tilbyr en rekke GRATIS l&aelig;rings- og lederutviklingsprogrammer designet for &aring; sette deg p&aring; vei til den typen karriere du alltid har sett for deg.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dine arbeidsoppgaver<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Som kundeservicerepresentant i v&aring;rt team vil du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>St&oslash;tte kunder over telefon, identifisere problemene deres og hjelpe til med &aring; l&oslash;se dem&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Logge kundehenvendelser for &aring; holde systemene v&aring;re oppdatert&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Arbeide mot fastsatte m&aring;l som vil hjelpe deg med faglig utvikling&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dine kvalifikasjoner<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix er en flott match hvis du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>V&aelig;re tilgjengelig for &aring; jobbe dagskift, kveldsskift og enkelte l&oslash;rdager (de to sistnevnte kompenseres med tillegg i l&oslash;nn, selvf&oslash;lgelig!) innenfor &aring;pningstidene, som er fra 08.00 - 20.00 mandag til fredag<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>\\n<p>Virkelig bry deg om arbeidet du gj&oslash;r&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ikke v&aelig;re redd for teknologi og for &aring; &aring;pne innstillinger p&aring; telefonen din&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Vite hva god kundeservice er og samtidig elske &aring; yte det&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Snakke og skrive godt b&aring;de p&aring; norsk og p&aring; engelsk.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Hvis du f&oslash;ler at du ikke tikker av alle boksene oppfordrer vi deg likevel til &aring; s&oslash;ke. Vi skal gj&oslash;re v&aring;rt beste for &aring; matche deg med selskapet v&aring;rt, enten det er denne eller en annen rolle hos oss.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Hva vi tilbyr<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>I denne rollen tilbyr vi f&oslash;lgende fordeler:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>12 dager betalt oppl&aelig;ring for &aring; sikre en solid start.<\/p>\\n<\/li>\\n<li>\\n<p>En jobb som lar deg jobbe fra komforten av ditt eget hjem (du m&aring; jobbe fra din folkeregistrerte adresse)&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuerlig coaching for &aring; utvikle deg i din rolle&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>En karriere med videre oppl&aelig;ring og &oslash;kt l&oslash;nn&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Varierte skift i tidsrommet 08:00-20:00<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>START: <span data-teams=\\\"true\\\">Midlertidig avtale fra 12.05.2026 til 11.09.2026, med mulighet for forlengelse ved behov<\/span><\/strong><\/p>\\n<p><strong>KONTRAKT<\/strong>: Midlertidig (fast periode), heltidsstilling<\/p>\\n<\/div>\\n<div>\\n<p><strong>Opplev den beste versjonen av deg selv!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Hvis alt dette f&oslash;les som det perfekte neste steget i din karriere vil vi gjerne h&oslash;re fra deg. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682881\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-13T14:03:49.083+08:00\",\"created_at\":\"2026-01-13T14:02:47.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356274\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"job_requisition_id\":\"R1682881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marivic.crisol@concentrix.com\"},\"first_name\":\"Bec Crisol (101527679)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682881\",\"wid\":\"f7dce34cae39103b00827383acc20000\",\"descriptor\":\"ETON ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22170\",\"source\":\"Talkpush\",\"id\":662,\"_score\":1},{\"campaign_title\":\"Advisor I, Transaction Processing R1696428\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, FICC Bond Settlements\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a detail-oriented Senior Associate to join our Fixed Income Settlements team. \\nThis role focuses on ensuring accurate and timely settlement of US and Mexican bond trades, including cash and repo transactions. You will play a key part in maintaining precise books and records, performing reconciliations, and resolving trade discrepancies\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><p><\/p><p>\u2022 Execute daily settlement activities for US &amp; Mexican bond and repo trades.<\/p><p>\u2022 Perform end-of-day reconciliations to ensure accuracy of positions.<\/p><p>\u2022 Monitor and resolve failed trades promptly.<\/p><p>\u2022 Investigate trade discrepancies and perform research as needed.<\/p><p>\u2022 Process cash movements and clear stock &amp; cash breaks.<\/p><p>\u2022 Collaborate with internal teams, custodians, and clients for issue resolution.<\/p><p>\u2022 Utilize trade monitoring systems such as APEX, ICI, and Calypso.<\/p><p><\/p><p><b>What We\u2019re Looking For: <\/b><\/p><p><\/p><p>\u2022 Bachelor\u2019s degree in finance, Business, or related field.<\/p><p>\u2022 3\u20135 years of relevant experience in securities settlements or operations<\/p><p>\u2022 good to have US Market Experience but not required<\/p><p>\u2022 Strong analytical and organizational skills with attention to detail.<\/p><p>\u2022 Ability to work under pressure and adapt to a dynamic environment.<\/p><p>\u2022 Proficiency in Excel and familiarity with financial markets and products.<\/p><p>\u2022 Excellent communication skills in English.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696428\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.635+08:00\",\"created_at\":\"2026-01-13T14:02:47.709+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--FICC-Bond-Settlements_R1696428\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - 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This role plays a critical part in ensuring timely, accurate, and compliant wire transfers for international clients across multiple regions, including (APAC), Europe, (EMEA), and the (US).\",\"long_description\":\"<p><b>Key Responsibilities <\/b><\/p><p><\/p><p>\u2022 Process and release wire payments as per client instructions.<\/p><p>\u2022 Investigate and resolve nostro breaks and payment discrepancies.<\/p><p>\u2022 Liaise with internal teams and external agents to ensure smooth payment operations.<\/p><p>\u2022 Escalate issues promptly to mitigate operational and reputational risks.<\/p><p><\/p><p><b>Technical Must-Haves <\/b><\/p><p><\/p><p>\u2022 System: Hands-on experience with SWIFT Alliance.<\/p><p>\u2022 Messaging: Strong understanding of MT formats (e.g., MT202, MT103) and familiarity with MX transition.<\/p><p>\u2022 Process: End-to-end payment processing, reconciliation, and error investigation.<\/p><p><\/p><p><b>Experience &amp; Skills <\/b><\/p><p><\/p><p>\u2022 3\u20135 years of direct payments experience.<\/p><p>\u2022 Strong analytical and problem-solving skills.<\/p><p>\u2022 Ability to work under pressure in a global, fast-paced environment.<\/p><p>\u2022 Proficiency in Excel and familiarity with financial markets.<\/p><p><\/p><p><b>Education<\/b>: Bachelor\u2019s degree or equivalent.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696429\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.628+08:00\",\"created_at\":\"2026-01-13T14:02:47.447+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--US-PB-Wire-Payments_R1696429\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled and experienced Customer Engineer specializing in Microsoft Teams. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Champion strategic initiatives that drive successful Azure Virtual Desktop (AVD) deployments, ensuring customer projects stay aligned with business outcomes while proactively identifying and mitigating risks.<\/li><li>Lead AVD-focused architectural design sessions, defining host pool strategies, image management approaches, identity integration, and security baselines using Microsoft best practices, including the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).<\/li><li>Architect and implement secure, scalable, and resilient AVD environments\u2014covering networking, identity, FSLogix profiles, image lifecycle, monitoring, and operational governance.<\/li><li>Drive technical excellence across 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Nous sommes leaders dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus d&#39;affaires, aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller\/\u00e8re Service Client<\/b><br \/>En tant que Conseiller\/\u00e8re Service Client, vous allez\u00a0:<\/p><ul><li>G\u00e9rer les appels entrants, les e-mails ou les chats en direct<\/li><li>Identifier et \u00e9valuer les besoins des clients pour atteindre la satisfaction<\/li><li>Construire des relations de confiance durables gr\u00e2ce \u00e0 une communication ouverte et interactive<\/li><li>Fournir des informations exactes, valides et compl\u00e8tes en utilisant les bonnes m\u00e9thodes\/outils<\/li><li>Respecter les objectifs de l\u2019\u00e9quipe personnelle\/du service client et les quotas de traitement des appels<\/li><li>Tenir des registres des interactions avec les clients, traiter les comptes des clients et classer les documents<\/li><li>Suivre les proc\u00e9dures, les directives et les politiques de communication<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>Exp\u00e9rience av\u00e9r\u00e9e du support client ou exp\u00e9rience en tant que repr\u00e9sentant du service client<\/li><li>Mandarin courant (Minimum HSK 3)<\/li><li>Bon niveau d\u2019anglais (Minimum B2)<\/li><li>Solides comp\u00e9tences en communication, en r\u00e9solution de probl\u00e8mes et en \u00e9coute active<\/li><li>Solides comp\u00e9tences \u00e9crites<\/li><li>Capacit\u00e9 \u00e0 effectuer plusieurs t\u00e2ches \u00e0 la fois, \u00e0 \u00e9tablir des priorit\u00e9s et \u00e0 prosp\u00e9rer dans un environnement au rythme rapide et ax\u00e9 sur les objectifs.<\/li><li>Sentiment d\u2019appartenance et fiert\u00e9 de votre performance et de son impact sur le succ\u00e8s de l\u2019entreprise<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><ul><li>R\u00e9mun\u00e9ration attractive<\/li><li>Prime de langue pour nos Game-Changers multilingues<\/li><li>Prime de transport<\/li><li>Prime \u00e0 la performance.<\/li><li>Assurance maladie avantageuse.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><li>Environnement de travail dynamique :<\/li><li>Ev\u00e9nements th\u00e9matiques et des cadeaux tout au long de l&#39;ann\u00e9e pour encourager l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/p><p><\/p><ul><li><b>Technico-commercial <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><ul><li>G\u00e9rer la relation \u00e0 distance (t\u00e9l\u00e9phone, mail, courrier) avec la client\u00e8le en analysant la demande et en la traitant selon les directives de l\u2019entreprise ;<\/li><li>Accompagnez les professionnels (distributeurs, installateurs, stations techniques) dans la mise en service, la configuration, le diagnostic et le d\u00e9pannage des installations ;<\/li><li>Participer au d\u00e9veloppement des ventes\/ portefeuille clients ;<\/li><li>Atteindre les objectifs qualitatifs et quantitatifs fix\u00e9s par les clients (CA, satisfaction\u2026);<\/li><li>Contribuer \u00e0 la satisfaction de la client\u00e8le.<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>R\u00e9mun\u00e9ration et avantages :<ul><li>Prime li\u00e9e \u00e0 la performance &#x1f4b0;<\/li><li>Assurance sant\u00e9 &#x1f3e5;<\/li><\/ul><\/li><li>Conditions de travail optimales &#x1f331;:<ul><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle. &#x1f4c8;<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><ul><li>Titulaire d\u2019un dipl\u00f4me Bac &#43;2\/3 dans les domaines Fluides Energies Environnement, G\u00e9nie Thermique ou \u00e9quivalent.\u00a0\u00a0<\/li><li>Exp\u00e9rience de 2 ans en d\u00e9pannage d&#39;installations type froid commercial, multi-split, VRV.<\/li><li>Expertise de frigoriste compl\u00e9t\u00e9e par des comp\u00e9tences en \u00e9lectronique.<\/li><li>Savoir s\u2019exprimer \u00e0 l\u2019oral dans un langage adapt\u00e9 et \u00e0 l\u2019\u00e9crit sans faute.<\/li><li>Connaitre les techniques de communication et de commercialisation.<\/li><li>Une premi\u00e8re exp\u00e9rience r\u00e9ussie dans la maintenance, l\u2019installation de production de froid ou dans la mise en service d\u2019\u00e9quipements Hydraulique.<\/li><li>Poss\u00e9der de solides bases en \u00e9lectricit\u00e9, r\u00e9seaux fluides et de bonnes notions d\u2019automatisme.<\/li><li><\/li><\/ul><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! 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<\/b><b>&#x1f3af;<\/b><\/p><p><b>Wer sind wir?<\/b><\/p><p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p><p><\/p><p><b>Ihre Aufgabe als Kundenservice-Berater\/in<\/b><\/p><p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p><ul><li><b>Die Bed\u00fcrfnisse der Kunden beantworten<\/b>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/li><li><b>Probleme l\u00f6sen<\/b>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew\u00e4hrleisten.<\/li><li><b>Kunden betreuen<\/b>: Bereitstellung ma\u00dfgeschneiderter L\u00f6sungen, um das Vertrauen und die Loyalit\u00e4t der Kunden zu st\u00e4rken.<\/li><li><b>Zur kontinuierlichen Verbesserung beitragen<\/b>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/li><\/ul><p><\/p><p><b>Was wir Ihnen bieten<\/b><\/p><p>Bei Concentrix legen wir gro\u00dfen Wert auf die Wertsch\u00e4tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p><ul><li><b>Attraktive Verg\u00fctung mit zus\u00e4tzlichen Boni<\/b>:<ul><li>Sprachbonus f\u00fcr unsere multilingualen Game-Changer.<\/li><li>Bonus f\u00fcr den Transport.<\/li><li>Leistungsbonus.<\/li><\/ul><\/li><li><b>Hervorragende Sozialleistungen<\/b>:<ul><li>Vorteilhafte Krankenversicherung.<\/li><li>Kostenloser Zugang zu unserem Fitnessstudio.<\/li><li>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H\u00fcrden.<\/li><li>Kontinuierliche Weiterbildung, um Ihre F\u00e4higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/li><\/ul><\/li><li><b>Dynamische Arbeitsumgebung<\/b>:<ul><li>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F\u00f6rderung des Teamgeistes.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Das Profil unserer Game-Changer<\/b><\/p><p>Wir suchen Talente, die:<\/p><ul><li><b>Perfekt Deutsch sprechen und schreiben<\/b>, Englischkenntnisse sind von Vorteil. &#x1f5e3;\ufe0f<\/li><li>\u00dcber ausgezeichnete Kommunikationsf\u00e4higkeiten verf\u00fcgen, gut organisiert, selbstst\u00e4ndig sind und eine positive Einstellung haben. &#x1f4a1;<\/li><li>Digitale Werkzeuge beherrschen und eine nat\u00fcrliche Neugier zeigen, um neue Technologien zu adaptieren. &#x1f5a5;\ufe0f<\/li><li>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f\u00fcr Kundenzufriedenheit haben. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Unser Rekrutierungsprozess<\/b><\/p><p><b>Online-Tests (1h)<\/b>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F\u00e4higkeiten sowie Ihre Pers\u00f6nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben! <b>Telefonisches Gespr\u00e4ch<\/b>: Ein erstes Gespr\u00e4ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr\u00fcfen, ob Ihr Profil zu uns passt. <b>Vor-Ort-Interview<\/b>: Ein ausf\u00fchrliches Gespr\u00e4ch zur Validierung Ihrer F\u00e4higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p><p>Bereit, die Herausforderung anzunehmen? Schlie\u00dfen Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1696183\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:09:40.427+08:00\",\"created_at\":\"2026-01-12T22:01:51.618+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Client---Service-Client--F-H----Cotonou---Allemand_R1696183\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"honorekabir.bankole@concentrix.com\"},\"first_name\":\"Bankole, Kabir\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102564112\",\"wid\":\"da7d7d2449a2101032b5067b2e980002\",\"descriptor\":\"Kabir Bankole (102564112)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356031\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Client---Service-Client--F-H----Cotonou---Allemand_R1696183\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Client---Service-Client--F-H----Cotonou---Allemand_R1696183\/apply\",\"job_requisition_id\":\"R1696183\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WBJ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"donald.lobotoe@concentrix.com\"},\"first_name\":\"Donald Lobotoe (102573267)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696183\",\"wid\":\"1b78fb75045010094a533b8b82460000\",\"descriptor\":\"Conseillers Client - Service Client (F\/H) - Cotonou - Allemand\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22155\",\"source\":\"Talkpush\",\"id\":667,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1694508\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - North Hiring 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1694508\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T04:28:55.796+08:00\",\"created_at\":\"2026-01-12T20:01:41.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"job_requisition_id\":\"R1694508\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694508\",\"wid\":\"f3f64a5a67851007afd75bc229b80000\",\"descriptor\":\"Talent Connect - North Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22154\",\"source\":\"Talkpush\",\"id\":668,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1694520\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH South 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694520\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-24T07:59:12.044+08:00\",\"created_at\":\"2026-01-12T20:01:41.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"job_requisition_id\":\"R1694520\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694520\",\"wid\":\"bc114d35e7311007b1f572ac8e3a0000\",\"descriptor\":\"Customer Service Advisor - PH South 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22153\",\"source\":\"Talkpush\",\"id\":669,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1694504\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - South Hiring 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694504\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-12T22:01:52.267+08:00\",\"created_at\":\"2026-01-12T20:01:41.030+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356066\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"job_requisition_id\":\"R1694504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694504\",\"wid\":\"1228e62707261007afbd89401ccf0000\",\"descriptor\":\"Talent Connect - South Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22152\",\"source\":\"Talkpush\",\"id\":670,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667874\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Naga 2026\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667874\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:18.756+08:00\",\"created_at\":\"2026-01-12T18:01:55.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reynichin.barba@concentrix.com\"},\"first_name\":\"Barba, Reynichin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"586043\",\"wid\":\"f6358e3b3d6d01a1998928120019b276\",\"descriptor\":\"Reynichin Barba (586043)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356026\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\/apply\",\"job_requisition_id\":\"R1667874\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"reenamarie.ropeta@concentrix.com\"},\"first_name\":\"Reena Marie Ropeta (101458153)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667874\",\"wid\":\"72284790795c102c2fb1b16f7e920001\",\"descriptor\":\"Talent Connect - Naga 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22151\",\"source\":\"Talkpush\",\"id\":671,\"_score\":1},{\"campaign_title\":\"Manager I, B2B Sales R1695995\",\"campaign_type\":\"job_application\",\"job_title\":\"Program Manager (English Speaker)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"We are looking for a highly collaborative and execution-driven Sales Program Manager to support our APJ Sales Manager and regional SDR\/AE teams. This role is responsible for driving process excellence, operational efficiency, and sales productivity across the entire revenue funnel.\\n\\nYou will work closely with Sales Leadership and partner across Marketing, RevOps, Product, Enablement, and Sales Training teams to streamline workflows, implement scalable processes, and ensure the sales team can operate at peak performance. This is a critical role in establishing the foundation for a high-performing APJ sales organization.\",\"long_description\":\"<p><b>JOB\u00a0RESPONSIBILITIES<\/b><\/p><p><b>1.\u00a0Direct\u00a0Support\u00a0to\u00a0Sales\u00a0Manager\u00a0&amp;\u00a0Team<\/b><\/p><ul><li><p>Partner\u00a0closely\u00a0with\u00a0the\u00a0APJ\u00a0Sales\u00a0Manager\u00a0to\u00a0operationalize\u00a0strategy,\u00a0manage\u00a0execution,\u00a0and\u00a0improve\u00a0team\u00a0performance.<\/p><\/li><li><p>Manage\u00a0weekly\u00a0sales\u00a0rhythms\u00a0(WBR\u2019s,\u00a0MBR\u2019s,\u00a0QBR\u2019s,\u00a0pipeline\u00a0reviews,\u00a0team\u00a0meetings).<\/p><\/li><li><p>Improve\u00a0SDR\u00a0and\u00a0AE\u00a0productivity\u00a0through\u00a0optimized\u00a0workflows,\u00a0tools,\u00a0and\u00a0processes.<\/p><\/li><li><p>Act\u00a0as\u00a0the\u00a0\u201cglue\u201d\u00a0between\u00a0sales\u00a0and\u00a0internal\u00a0teams\u00a0to\u00a0remove\u00a0blockers\u00a0and\u00a0enhance\u00a0alignment.<\/p><\/li><\/ul><p><b>2.\u00a0Sales\u00a0Process\u00a0&amp;\u00a0Efficiency\u00a0Improvements<\/b><\/p><ul><li><p>Map,\u00a0audit,\u00a0and\u00a0improve\u00a0end-to-end\u00a0sales\u00a0processes\u00a0(lead\u00a0flow,\u00a0qualification,\u00a0handoff,\u00a0pipeline\u00a0progression).<\/p><\/li><li><p>Identify\u00a0bottlenecks\u00a0or\u00a0inefficiencies\u00a0and\u00a0drive\u00a0process\u00a0re-designs.<\/p><\/li><li><p>Lead\u00a0change-management\u00a0efforts\u00a0to\u00a0ensure\u00a0adoption\u00a0of\u00a0new\u00a0processes,\u00a0tools,\u00a0and\u00a0systems.<\/p><\/li><li><p>Standardize\u00a0APJ-wide\u00a0sales\u00a0motions\u00a0and\u00a0ensure\u00a0consistent\u00a0execution\u00a0across\u00a0the\u00a0team.<\/p><\/li><\/ul><p><b>3.\u00a0Sales\u00a0Program\u00a0Management<\/b><\/p><ul><li><p>Design\u00a0and\u00a0launch\u00a0regional\u00a0programs\u00a0to\u00a0boost\u00a0pipeline\u00a0generation,\u00a0lead\u00a0conversion,\u00a0and\u00a0account\u00a0penetration.<\/p><\/li><li><p>Ownership\u00a0of\u00a0outreach\u00a0cadences,\u00a0qualification\u00a0frameworks,\u00a0playbooks,\u00a0and\u00a0sales\u00a0motions.<\/p><\/li><li><p>Work\u00a0with\u00a0cross-functional\u00a0partners\u00a0to\u00a0execute\u00a0campaigns,\u00a0run\u00a0initiatives,\u00a0and\u00a0track\u00a0performance.<\/p><\/li><\/ul><p><b>4.\u00a0Data,\u00a0Insights\u00a0&amp;\u00a0Reporting<\/b><\/p><ul><li><p>Provide\u00a0actionable\u00a0insights\u00a0on\u00a0pipeline\u00a0health,\u00a0conversion\u00a0metrics,\u00a0seller\u00a0productivity,\u00a0and\u00a0campaign\u00a0impact.<\/p><\/li><li><p>Work\u00a0with\u00a0BI\u00a0Analyst\u00a0to\u00a0design\u00a0sales\u00a0dashboards\u00a0and\u00a0reports\u00a0for\u00a0the\u00a0Sales\u00a0Manager\u00a0and\u00a0leadership.<\/p><\/li><li><p>Support\u00a0forecasting,\u00a0quota\u00a0setting,\u00a0and\u00a0territory\u00a0planning\u00a0for\u00a0the\u00a0SDR\u00a0and\u00a0AE\u00a0teams.<\/p><\/li><\/ul><p><b>5.\u00a0Cross-Functional\u00a0Stakeholder\u00a0Collaboration<\/b><\/p><ul><li><p>Work\u00a0with\u00a0Marketing\u00a0on\u00a0lead\u00a0routing,\u00a0event-driven\u00a0campaigns,\u00a0and\u00a0pipeline\u00a0acceleration.<\/p><\/li><li><p>Partner\u00a0with\u00a0RevOps\u00a0on\u00a0CRM\u00a0improvements,\u00a0tooling,\u00a0data\u00a0hygiene,\u00a0and\u00a0system\u00a0alignment.<\/p><\/li><li><p>Collaborate\u00a0with\u00a0Product\u00a0and\u00a0Solutions\u00a0to\u00a0relay\u00a0customer\u00a0feedback\u00a0and\u00a0align\u00a0on\u00a0product\u00a0updates.<\/p><\/li><li><p>Align\u00a0with\u00a0Sales\u00a0Enablement\u00a0and\u00a0Training\u00a0Specialist\u00a0on\u00a0training\u00a0strategies,\u00a0sales\u00a0execution\u00a0improvement\u00a0process.<\/p><\/li><\/ul><p><br \/><b>REQUIRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>4\u20137&#43;\u00a0years\u00a0in\u00a0Sales\u00a0Operations,\u00a0Sales\u00a0Programs,\u00a0Revenue\u00a0Operations,\u00a0or\u00a0similar\u00a0roles.<\/p><\/li><li><p>Strong\u00a0experience\u00a0enabling\u00a0SDR\u00a0and\/or\u00a0AE\u00a0sales\u00a0teams.<\/p><\/li><li><p>Able\u00a0to\u00a0translate\u00a0problems\u00a0into\u00a0processes\u00a0and\u00a0drive\u00a0measurable\u00a0improvements.<\/p><\/li><li><p>Excellent\u00a0project\u00a0management,\u00a0communication,\u00a0and\u00a0stakeholder-management\u00a0skills.<\/p><\/li><li><p>Competent\u00a0in\u00a0CRM\u00a0(Salesforce),\u00a0sales\u00a0engagement\u00a0tools,\u00a0and\u00a0analytics\u00a0platforms.<\/p><\/li><li><p>Highly\u00a0collaborative\u00a0and\u00a0able\u00a0to\u00a0work\u00a0cross-functionally\u00a0in\u00a0a\u00a0fast-moving\u00a0environment.<\/p><\/li><\/ul><p><br \/><b>PREFERRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>APJ\u00a0experience\u00a0supporting\u00a0multiple\u00a0countries.<\/p><\/li><li><p>Experience\u00a0in\u00a0AI,\u00a0SaaS,\u00a0enterprise\u00a0tech,\u00a0or\u00a0high-growth\u00a0environments.<\/p><\/li><li><p>Strong\u00a0understanding\u00a0of\u00a0lead\u00a0management,\u00a0pipeline\u00a0hygiene,\u00a0and\u00a0forecasting.<\/p><\/li><li><p>Comfortable\u00a0with\u00a0ambiguity\u00a0and\u00a0building\u00a0processes\u00a0from\u00a0the\u00a0ground\u00a0up.<\/p><\/li><\/ul><p><br \/><b>OTHER\u00a0INFORMATIONS<\/b><\/p><ul><li><p>Permanent\u00a0position<\/p><\/li><li><p>Working\u00a0Arrangement:\u00a0Fully\u00a0on-site<\/p><\/li><li><p>Working\u00a0Hours:\u00a0Monday-Friday<\/p><\/li><li><p>Office\u00a0Location:\u00a080\u00a0Pasir\u00a0Panjang\u00a0Rd,\u00a0#15-83\u00a0Mapletree\u00a0Business\u00a0City\u00a0II,\u00a0Singapore\u00a0117372<\/p><\/li><\/ul><p><\/p><p><b>Privacy\u00a0and\u00a0Information\u00a0Security<\/b><\/p><ul><li><p>Adhere\u00a0security\u00a0requirements\u00a0in\u00a0the\u00a0process.<\/p><\/li><li><p>Protect\u00a0the\u00a0privacy\u00a0of\u00a0personal\u00a0information.<\/p><\/li><\/ul><p><\/p><p>If\u00a0this\u00a0sounds\u00a0like\u00a0an\u00a0interesting\u00a0opportunity,\u00a0hit\u00a0apply!<\/p><p><\/p><p><i>*Only\u00a0shortlisted\u00a0candidates\u00a0will\u00a0be\u00a0contacted<\/i><\/p>\",\"ats_external_id\":\"R1695995\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T04:29:45.604+08:00\",\"created_at\":\"2026-01-12T12:01:58.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Program-Manager--English-Speaker-_R1695995\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Portugal (Remote),<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Service Representative, you will:<\/p><ul><li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li><li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li><li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li><li>Maintain professional, empathetic relationships with all customers.<\/li><li>Collaborate effectively with team members and management.<\/li><li>Provide feedback on emerging issues and identify improvement areas proactively<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Danish (written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in technical roles or automotive customer service<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li><li>Are empowered to make independent decisions with strong documentation skills<\/li><li>Are skilled in resolving issues, and providing solution<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1695072\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:53.902+08:00\",\"created_at\":\"2026-01-09T23:41:14.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--Danish-speaking----Volkswagen---Remote_R1695072\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368064\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--Danish-speaking----Volkswagen---Remote_R1695072\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--Danish-speaking----Volkswagen---Remote_R1695072\/apply\",\"job_requisition_id\":\"R1695072\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695072\",\"wid\":\"fa49cfc8b6de10080852e24bf3f50000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - Volkswagen - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22149\",\"source\":\"Talkpush\",\"id\":672,\"_score\":1},{\"campaign_title\":\"DeLonghi | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalista ds. Obs\u0142ugi Klienta z j\u0119zykiem polskim\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga klienta (przed- i posprzeda\u017cowa) dla po\u0142\u0105cze\u0144 przychodz\u0105cych.<\/li>\\n<li>Obs\u0142uga zapyta\u0144 poprzez formularz kontaktowy, e-mail, czat i formularz komunikacyjny.<\/li>\\n<li>Obs\u0142uga klienta na r&oacute;\u017cnych rynkach europejskich przy wsparciu narz\u0119dzia t\u0142umacz\u0105cego tekst.<\/li>\\n<li>Obs\u0142uga reklamacji gwarancyjnych.<\/li>\\n<li>Rozwi\u0105zywanie problem&oacute;w technicznych.<\/li>\\n<li>Por&oacute;wnania produkt&oacute;w, oferty specjalne oraz doradztwo produktowe.<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego (C1), znajomo\u015b\u0107 j\u0119zyka angielskiego (B2)<\/li>\\n<li>Wysoka kultura osobista.<\/li>\\n<li>Pozytywne nastawienie i umiej\u0119tno\u015b\u0107 pracy zespo\u0142owej.<\/li>\\n<li>Gotowo\u015b\u0107 do pracy z biura w centrum Katowic.<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczn\u0105 umow\u0119 zlecenie.<\/li>\\n<li>Dost\u0119p do bezp\u0142atnych kurs&oacute;w i szkole\u0144 online (Concentrix University, Linkedin Learning).<\/li>\\n<li>Program polece\u0144 pracowniczych - Refer a Friend - pracuj z przyjaci&oacute;\u0142mi i zarabiaj (bonusy do 4000 PLN).<\/li>\\n<li>Program doceniaj\u0105cy Twoje postawy i umiej\u0119tno\u015bci mi\u0119kkie - Be The Best!<\/li>\\n<li>Zaj\u0119cia online z j\u0119zyka angielskiego.<\/li>\\n<li>Program rozwijaj\u0105cy Twoj\u0105 karier\u0119 Concentrix Academy - 3 \u015bcie\u017cki rozwoju (Trener, Team Leader, Quality Evaluator).<\/li>\\n<\/ul>\",\"ats_external_id\":\"56914860\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-17T00:59:03.022+01:00\",\"created_at\":\"2026-01-09T14:35:22.963+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"533\",\"source\":\"Talkpush\",\"id\":352,\"_score\":1},{\"campaign_title\":\"SU - NS Binnenland - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een spoorwegmaatschappij (Highway)\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Een van de mogelijkheden als klantadviseur bij CONCENTRIX, is het te woord staan van reizigers van een spoorwegmaatschappij met als doel de klanten te helpen, adviseren en service te verlenen. <br \/>Je inventariseert de wens en behoefte van de klant en weet dit te vertalen naar het juiste antwoord, de juiste producten of juiste diensten. <br \/>Je beantwoordt uiteenlopende vragen van reizigers; het ene moment sta je een reiziger met een vraag of klacht te woord, het andere moment help je een reiziger die vergeten is uit te checken met zijn ov-chipkaart. <br \/>Daarnaast informeer je onder andere over diverse abonnementsvormen, dagkaarten en e-tickets. Je zult zowel <strong>telefonisch als per chat<\/strong>, klantenservice verlenen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt een goed ontwikkeld inlevend vermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de reizigers van NS<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt overtuigingskracht en verkoopvaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt ervaring met computersystemen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen smarttelefoon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over internet thuis (indien calamiteiten, zoals bijvoorbeeld quarantaine, zich ooit voordoen en je van huis uit moet werken)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst drie (3) weken training<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een week basistraining van maandag t\/m vrijdag van 07:00 &ndash; 14:30uur, daarna twee weken producttraining van ma t\/m vrijdag van 07:00 &ndash; 14:30 uur.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de drie (3) weken training, heb je een inwerkperiode (ook wel onboarding periode genoemd) van acht (8) weken, waarbij je alleen kan werken van maandag t\/m zaterdag tussen 07:00 en 16:00uur (minimaal 24 uur per week).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de acht (8) weken inwerkperiode, mag je max 40 uur per week werkende gedurende een openingswindow van maandag t\/m zondag tussen 03:00 AM en 18:00 PM<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week om 03:00 AM kunnen starten<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week tot 18:00 PM kunnen werken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift van 03:00 tot 08:00 AM<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift van 13:00 tot 18:00 PM<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal 32-40 uren per week beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en vul het sollicitatieformulier in.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Alvorens je doorgestuurd kan worden naar de training, dien jij eerst enkele vereiste instroomtoetsen te maken. Als de toetsen goed gemaakt zijn, zal je uitgenodigd worden voor een sollicitatiegesprek met een teamleider van het project. De uitslag van de toetsen en de beoordeling van het gesprek bepalen of je wel\/niet doorgestuurd zal worden naar de training.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1950785744\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T01:59:07.501+02:00\",\"created_at\":\"2026-01-09T13:06:17.845+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"66\",\"source\":\"Talkpush\",\"id\":500,\"_score\":1},{\"campaign_title\":\"Specialist, Internal Marketing R1691906\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing & Communications Specialist\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Marketing & Communications Specialist plays a key role in supporting and executing internal and external communications, and employee engagement initiatives in Szczecin and across Poland. The role contributes to strengthening the company\u2019s culture, enhancing employee experience, and increasing brand visibility in the local market.\\n\\nOperating under the strategic direction of the Marketing & Communications Lead in Poland, this position works closely with the wider CEE Marketing & Comms Team and local stakeholders to ensure message consistency, a unified employee experience, and effective implementation of communication and engagement activities across all pillars.\",\"long_description\":\"<p><\/p><p><span><b>Key responsibilities:<\/b><\/span><\/p><p><span><b>\u00a0<\/b><\/span><\/p><p><span><b>1. Internal Communication<\/b><\/span><\/p><ul><li>Create and manage engaging content for newsletters and internal communication and internal platforms.<\/li><li>Coordinate campaigns to promote company news and initiatives.<\/li><li>Collect feedback and monitor performance of internal communication channels to propose improvements.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>2. Employee Engagement<\/b><\/span><\/p><ul><li>Plan and support fun and meaningful employee events and programs.<\/li><li>Collaborate with teams to boost participation and align with our culture.<\/li><li>Assist in executing and tracking engagement surveys and initiatives.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>3. 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Then you&rsquo;ll feel right at home with us! From quick questions to meaningful moments, you&rsquo;ll support customers across multiple channels with confidence and care. Start a role where every conversation makes&nbsp;a&nbsp;difference.<\/p>\\n<h3>What will you do as a customer service representative?&nbsp;<\/h3>\\n<p>As a Customer Advisor, you&rsquo;ll be the first point of contact for travelers seeking support and guidance. You&rsquo;ll help them with questions, bookings, and general inquiries across phone, email, and chat. Using modern tools and software, you&rsquo;ll ensure every interaction is smooth and consistent. Your goal? Making each traveler feel informed, supported, and ready for&nbsp;their&nbsp;journey.<\/p>\\n<h3>&nbsp;<\/h3>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p>Begin your journey with a&nbsp;<strong>strong starting pay<\/strong>&nbsp;that reflects your value.<\/p>\\n<\/li>\\n<li>\\n<p>Monthly&nbsp;<strong>bonuses<\/strong>&nbsp;and additional&nbsp;<strong>rewards&nbsp;<\/strong>when you refer a friend &ndash; twice the benefits.<\/p>\\n<\/li>\\n<li>\\n<p>A&nbsp;<strong>fully paid training<\/strong>&nbsp;to prepare you thoroughly before you start the job.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Earn additional allowances<\/strong>&nbsp;for working early shifts and public holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Benefit from our<strong>&nbsp;fully covered transportation&nbsp;<\/strong>service for a&nbsp;<strong>stress-free&nbsp;<\/strong>commute.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Access<\/strong>&nbsp;to our&nbsp;<strong>Concentrix University<\/strong>&nbsp;to support your personal and professional development.<\/p>\\n<\/li>\\n<li>\\n<p>Pair up for success&mdash;<strong>receive bonuses<\/strong>&nbsp;for&nbsp;<strong>both<\/strong>&nbsp;<strong>you and your referred<\/strong>&nbsp;friend!<\/p>\\n<\/li>\\n<li>\\n<p>Unlock&nbsp;<strong>career growth&nbsp;<\/strong>with opportunities that can lead you to become a Team Lead or assume greater responsibilities.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Your qualifications<\/strong><\/h3>\\n<p>\ud83c\udf93 You're fluent in both Dutch and English &ndash; spoken and written;<\/p>\\n<p>\u23f0 You can commit to a shift schedule that includes nights, weekends and holidays;<\/p>\\n<p>\ud83c\udf1f Your approach is proactive and centered on delivering clear, efficient&nbsp;results;<\/p>\\n<p>\ud83d\udcbb You quickly adapt to new software and digital tools;<\/p>\\n<p>Not checking every box shouldn&rsquo;t stop you&mdash;send in your application! We&rsquo;re dedicated to finding a role that matches your potential, whether it&rsquo;s this position or another.<\/p>\\n<h3>Experience the best version of you!<\/h3>\\n<p>If all this feels like the perfect next step in your career journey, NOS TA BUSKANDO ABO! Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Apply now!<\/h2>\\n<p>Click the button below to apply directly or send an email to Mirella Lenderbor at&nbsp;<a href=\\\"mailto:mirella.lenderbor@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">mirella.lenderbor@concentrix.com<\/a>&nbsp;or Shannon Kuiper at shannon.kuiper@concentrix.com.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"694439804\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-03-31T15:09:35.226+02:00\",\"created_at\":\"2026-01-09T11:19:53.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"59\",\"source\":\"Talkpush\",\"id\":501,\"_score\":1},{\"campaign_title\":\"CW - Booking NL - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker voor een Grote Online Reisorganisatie\",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Versterk het team bij Concentrix!\",\"long_description\":\"<p>Sta jij klaar om reizigers te helpen en hun dag n&eacute;t wat makkelijker te maken?&nbsp; Bij ons maak je &eacute;cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem &ndash; jij biedt ondersteuning via verschillende kanalen met aandacht en klantvriendelijkheid. Stap in een rol waarin jij het aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/p>\\n<h2>Wat ga je doen als klantenservicemedewerker?<\/h2>\\n<p>Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie &ndash; jij helpt hen snel en vriendelijk op weg, via telefoon, mail of chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat elke reiziger zich gehoord en geholpen voelt. Jij zorgt ervoor dat reizigers snel weer verder kunnen met hun reis &ndash; goed ge&iuml;nformeerd en zonder stress.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Je ontvangt een&nbsp;<strong>aantrekkelijk startsalaris<\/strong>&nbsp;dat meegroeit met jouw ervaring.<\/p>\\n<\/li>\\n<li>\\n<p>Voor je start, krijg je een&nbsp;<strong>volledig betaalde training&nbsp;<\/strong>zodat je goed voorbereid bent.<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatige werktijden? Dat zie je terug op je loonstrook.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maak gebruik van ons&nbsp;<strong>gratis transport<\/strong>&nbsp;en kom ontspannen op je werk aan.<\/p>\\n<\/li>\\n<li>\\n<p>Ontdek&nbsp;<strong>nieuwe skills<\/strong>&nbsp;en verdiep je kennis via onze leerplatform<strong>&nbsp;Concentrix University<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Breng je een nieuwe collega aan? Dan krijgen jullie&nbsp;<strong>allebei<\/strong>&nbsp;een&nbsp;<strong>leuke bonus.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Toon jij initiatief en potentie? Dan liggen er&nbsp;<strong>mooie doorgroeikansen<\/strong>&nbsp;voor je klaar.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf93 Je beheerst zowel het Nederlands als Engels, in woord &eacute;n geschrift;<\/p>\\n<p>\u23f0 Je hebt geen moeite met werken in de avond, nacht of tijdens feestdagen;<\/p>\\n<p>\ud83c\udf1f Met jouw proactieve houding los je problemen snel en doeltreffend op;<\/p>\\n<p>\ud83d\udcbb Je voelt je thuis in een digitale werkomgeving en leert snel;<\/p>\\n<h2>Ook als je niet overal aan voldoet, moedigen we je aan om te solliciteren. We kijken verder dan je cv!&nbsp;<\/h2>\\n<h2>Ervaar de beste versie van jezelf!<\/h2>\\n<p>Voelt dit als de perfecte volgende stap in jouw carri&egrave;re? NOS TA BUSKANDO ABO! Solliciteer vandaag nog en ontdek waarom meer dan 440.000 collega&rsquo;s wereldwijd Concentrix hun &lsquo;werkgever van&nbsp;keuze&rsquo;&nbsp;noemen.<\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar Mirella Lenderbor via mirella.lenderbor@concentrix.com of Shannon Kuiper via shannon.kuiper@concentrix.com.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"4036344609\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-04-08T01:59:10.250+02:00\",\"created_at\":\"2026-01-09T11:15:40.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"58\",\"source\":\"Talkpush\",\"id\":502,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667175\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Megamall 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Du kommer ta emot samtal r&ouml;rande fakturor, fr&aring;gor och enklare fels&ouml;kningar d&auml;r din roll &auml;r att hj&auml;lpa kunderna utifr&aring;n deras behov. F&ouml;r att passa i rollen &auml;r det meriterande att vara bekv&auml;m med bem&ouml;tande av kunder &ouml;ver telefon. Ut&ouml;ver en trevlig atmosf&auml;r och h&auml;rliga kollegor, erbjuder vi ett fr&auml;scht kontor i Solna strand med utsikt &ouml;ver vattnet! 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Concentrix &auml;r ett globalt f&ouml;retag specialiserade inom teknologi och service som supporterar framtidens varum&auml;rken i &ouml;ver 70 l&auml;nder. Vi arbetar med v&auml;lk&auml;nda f&ouml;retag - s&aring;dana du anv&auml;nder dig av varje dag - genom att f&ouml;rb&auml;ttra deras verksamhet med ny, innovativ teknologi och l&ouml;sningar.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Om du vill v&auml;xa i din yrkesroll och bli inspirerad, s&aring; uppmanar vi dig att s&ouml;ka detta jobb som kundservicemedarbetare till Electrolux p&aring; v&aring;rt kontor i Stockholm. Du kommer att vara del av ett community av medarbetare som supporterar v&auml;lk&auml;nda varum&auml;rken inom bland annat tech, resebranschen, mode och h&auml;lsa.<\/div>\\n<div><br \/><strong>Karri&auml;r och personlig utveckling<\/strong><\/div>\\n<div>Vi kommer att se till att du f&aring;r r&auml;tt utbildning, modern utrustning samt kontinuerlig support i syfte att du ska lyckas i din nya roll. 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T\u00e9l\u00e9vente, Acquisition & T\u00e9l\u00e9vente-Rabat, Sal\u00e9 & K\u00e9nitra\",\"street\":\"MAR SALE - Quartier Bettana\",\"address\":\"MAR SALE - Quartier Bettana\",\"city\":\"SALE\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":\"11000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>Jusqu&#39;\u00e0 2000 MAD pour chaque profil recrut\u00e9 : pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil \u00e0 recommander sur Rabat ou sur Sal\u00e9 ?<\/p><p>Cette opportunit\u00e9 est faite pour vous ! Gagnez jusqu&#39;\u00e0 <b>2000 MAD<\/b>\u00a0gr\u00e2ce \u00e0 notre campagne de parrainage !<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet t\u00e9l\u00e9vente, acquisition ou Service client<br \/>\u2714\ufe0f Une r\u00e9compense est attribu\u00e9e apr\u00e8s son recrutement\u00a0comme suit :<\/p><p><\/p><ul><li><b>3000 MAD pour chaque profil T\u00e9l\u00e9vente<\/b><\/li><li><b>1500 MAD pour chaque profil Acquisition<\/b><\/li><li><b>1000 MAD pour chaque profil Service client<\/b><\/li><\/ul><p><\/p><p>\u00a0\u2714\ufe0f Boost suppl\u00e9mentaire de<b> 2000 MAD<\/b> pour tout profil recrut\u00e9 sur les projets <b>T\u00e9l\u00e9vente B2B <\/b>vers\u00e9 apr\u00e8s le premier mois de production (cumulable avec les autres primes parrainage)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><\/p><p>\u2714\ufe0f Versement apr\u00e8s le <b>3\u00e8me mois<\/b><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille !<\/p><p><\/p>\",\"ats_external_id\":\"R1694221\",\"location\":\"SALE, Rabat-Sal\u00e9-K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.455+08:00\",\"created_at\":\"2026-01-07T00:38:00.183+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Parrainage---Tlvente--Acquisition---Tlvente-Rabat--Sal---Knitra_R1694221\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"SALE\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"11000\",\"primary_location\":{\"id\":\"MA-SAL-BETTA-01\",\"wid\":\"90cf9de41c12101d479fc2d31cd00000\",\"descriptor\":\"MAR SALE - Quartier Bettana\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"22781a755c3a1001f7cba49d1ae20004\",\"address\":\"asmaa.gaada@concentrix.com\"},\"last_name\":\"Gaada\",\"first_name\":\"Asmaa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355240\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Parrainage---Tlvente--Acquisition---Tlvente-Rabat--Sal---Knitra_R1694221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Parrainage---Tlvente--Acquisition---Tlvente-Rabat--Sal---Knitra_R1694221\/apply\",\"job_requisition_id\":\"R1694221\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c0258d73f10040cae05350e180003\",\"address\":\"moussa.sall@concentrix.com\"},\"last_name\":\"Sall\",\"first_name\":\"Moussa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694221\",\"wid\":\"065ee7b0827510077578fc7a605f0000\",\"descriptor\":\"R1694221 Parrainage - T\u00e9l\u00e9vente, Acquisition & T\u00e9l\u00e9vente-Rabat, Sal\u00e9 & K\u00e9nitra (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"22781a755c3a1001f7cba49d1ae20004\",\"address\":\"asmaa.gaada@concentrix.com\"},\"last_name\":\"Gaada\",\"first_name\":\"Asmaa\"},{\"email\":{\"wid\":\"22da67c3e50f10040c641c15b6420006\",\"address\":\"karima.elfadili@concentrix.com\"},\"last_name\":\"El Fadili\",\"first_name\":\"Karima\"},{\"email\":{\"wid\":\"f3683188075810072a9772d923700003\",\"address\":\"oulehri.kenza@concentrix.com\"},\"last_name\":\"Oulehri\",\"first_name\":\"Kenza\"},{\"email\":{\"wid\":\"f4785e171c7d10040a655df0608a0000\",\"address\":\"nouhad.hadine@concentrix.com\"},\"last_name\":\"Hadine\",\"first_name\":\"Nouhad\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22130\",\"source\":\"Talkpush\",\"id\":674,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1693636\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Telekommunikationsanbieter\",\"street\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"address\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"city\":\"Tetovo\",\"state\":null,\"postal_code\":\"1200\",\"region\":null,\"country\":\"Macedonia (the former Yugoslav Republic of)\",\"short_description\":\"M\u00f6chtest Du f\u00fcr weltbekannte Marken arbeiten und t\u00e4glich mit Nutzern aus der ganzen Welt kommunizieren? Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2><b>Dein Profil<\/b><\/h2><ul><li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li><li>Du verf\u00fcgst \u00fcber ausgezeichnete Kommunikationsf\u00e4higkeiten<\/li><li>Du hast Spa\u00df an Teamarbeit<\/li><li>Gute PC-Kenntnisse<\/li><\/ul><h2><\/h2><h2><\/h2><h2><b>Deine Aufgaben<\/b><\/h2><ul><li>Erster Ansprechpartner f\u00fcr Kundenprobleme<\/li><li>Ordnungsgem\u00e4\u00dfes Eskalieren von Anfragen zur n\u00e4chsten Support-Ebene<\/li><li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li><li>Aktualisieren von Kundendaten<\/li><li>Den Kunden durch den Probleml\u00f6sungsvorgang f\u00fchren<\/li><li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L\u00f6sung begleiten<\/li><li>Anwenden von exzellenten Kundenservicef\u00e4higkeiten und \u00dcbertreffen von Kundenerwartungen<\/li><li>Sicherstellen der ordnungsgem\u00e4\u00dfen Aufzeichnung, der Dokumentation und des Abschlusses<\/li><li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li><\/ul><h2><\/h2><h2><\/h2><h2><b>Das bieten wir an<\/b><\/h2><ul><li>Nettogehalt von<span>\u00a0<\/span><b>52.445 MKD<\/b><\/li><li>Unbefristete Arbeitsvertr\u00e4ge<\/li><li>Urlaubsgeld in H\u00f6he von<span>\u00a0<\/span><b>18.000 MKD<\/b><\/li><li>Monatlicher Bonus<\/li><li>Empfehlungsbonus von<span>\u00a0<b>5<\/b><\/span><b>00 \u20ac<\/b><\/li><li>Private Krankenversicherung<\/li><li>Sportmaster, f\u00fcr verschiedene Sport- und Freizeitaktivit\u00e4ten<\/li><li>Teambuilding-Aktivit\u00e4ten und weiter Entwicklungsprogramme<\/li><li>Regelm\u00e4\u00dfige interne Feiern und Veranstaltungen<\/li><li>M\u00f6glichkeiten f\u00fcr flexible Arbeitszeiten<\/li><li>M\u00f6glichkeiten f\u00fcr Studierende und Teilzeitarbeit<\/li><li>Hochmoderne B\u00fcros<\/li><li>Kostenloser Kaffee<\/li><li>Frisches Obst<\/li><\/ul><p><\/p><p><b>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/b><\/p><p><\/p><p><b>Bewirb Dich jetzt!<\/b><\/p><h2><\/h2><h2><\/h2>\",\"ats_external_id\":\"R1693636\",\"location\":\"Tetovo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:29:30.709+08:00\",\"created_at\":\"2026-01-06T02:19:06.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Tetovo---43846-Address-Str-VS-Bato-no-bb\/Kundenberater-in-Inbound---Deutsch_R1693636\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b7b8ff11410000\",\"descriptor\":\"Concentrix DOOEL Skopje\",\"reference_id\":\"WMK01\",\"organization_reference_id\":\"WMK01\"},\"location\":{\"city\":\"Tetovo\",\"state\":null,\"country\":{\"wid\":\"db69cdc0446c11de98360015c5e6daf6\",\"iso2\":\"MK\",\"iso3\":\"MKD\",\"descriptor\":\"North Macedonia\",\"iso_numeric\":\"807\"},\"postal_code\":\"1200\",\"primary_location\":{\"id\":\"MK-POL-TETOV-01\",\"wid\":\"9e6026d646c710311eccc45b56d50000\",\"descriptor\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"mirlinda.ajdini@concentrix.com\"},\"first_name\":\"Ajdini, Mirlinda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102577341\",\"wid\":\"da7d7d2449a2101032422ed2e09a0000\",\"descriptor\":\"Mirlinda Ajdini (102577341)\"},{\"id\":\"102999507\",\"wid\":\"40aa2cb89f2e1010ab89fe5e90bc0000\",\"descriptor\":\"Blerta Ceka (102999507)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354927\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Tetovo---43846-Address-Str-VS-Bato-no-bb\/Kundenberater-in-Inbound---Deutsch_R1693636\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MKD-Tetovo---43846-Address-Str-VS-Bato-no-bb\/Kundenberater-in-Inbound---Deutsch_R1693636\/apply\",\"job_requisition_id\":\"R1693636\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b7b8ff11410000\",\"descriptor\":\"Concentrix DOOEL Skopje\",\"reference_id\":\"WMK01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMK01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kadri.sulejmani@concentrix.com\"},\"first_name\":\"Kadri Sulejmani (102577495)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1693636\",\"wid\":\"f699a771a8f1100716694511b70e0000\",\"descriptor\":\"Kundenberater:in in Tetovo - Telekommunikationsanbieter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22129\",\"source\":\"Talkpush\",\"id\":675,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1693716\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client Night Shift - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref :\\n\\nNous recrutons des conseillers clients en r\u00e9ception d\u2019appels \u00e0 Marrakech (horaires de nuit \u2013 Night Shift \ud83c\udf19)\\n\\nSalaire plus attractif pour le travail de nuit, avec primes, avantages exclusifs et de vraies opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\n\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><h1><b>Votre mission en tant que Conseiller Client Service Client (Night Shift &#x1f319;)<\/b><\/h1><p>En tant que <b>Conseiller Client sur le cr\u00e9neau de nuit<\/b>, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><p><b>R\u00e9pondant aux besoins des clients<\/b> : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/p><\/li><li><p><b>R\u00e9solvant les probl\u00e8mes<\/b> : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/p><\/li><li><p><b>Fid\u00e9lisant les clients<\/b> : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/p><\/li><li><p><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue<\/b> : Partager les retours des clients pour optimiser nos services et processus.<\/p><\/li><\/ul><h3><\/h3><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p>&#x1f4b0; <b>Une r\u00e9mun\u00e9ration attractive, encore plus avantageuse pour le night shift<\/b>, avec des primes suppl\u00e9mentaires :<\/p><ul><li><p>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/p><\/li><li><p>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/p><\/li><li><p>R\u00e9mun\u00e9ration major\u00e9e pour le travail de nuit, reconnaissant votre engagement et votre flexibilit\u00e9.<\/p><\/li><li><p>Prime sp\u00e9ciale A\u00efd El Adha.<\/p><\/li><\/ul><h3><\/h3><p><b>Des avantages sociaux exceptionnels :<\/b><\/p><ul><li><p>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/p><\/li><li><p>Horaires en night shift avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/p><\/li><li><p>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/p><\/li><li><p>Transport assur\u00e9 vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/p><\/li><li><p>Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><\/li><\/ul><h3><\/h3><p><b>Un environnement de travail dynamique :<\/b><\/p><p>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/p><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><p>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><\/li><li><p>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><\/li><li><p>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><\/li><li><p>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/p><\/li><\/ul><h3><\/h3><p><b>Notre processus de recrutement<\/b><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b><b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1693716\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.577+08:00\",\"created_at\":\"2026-01-06T02:19:05.432+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Service-client-Night-Shift---Marrakech---Franais---Anglais_R1693716\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2><\/h2><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667859\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:58.872+08:00\",\"created_at\":\"2026-01-06T02:17:38.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"job_requisition_id\":\"R1667859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667859\",\"wid\":\"acd33e5c439e102c2de849f8cdc90000\",\"descriptor\":\"R1667859 Talent Connect - Bacolod 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"3b38ea0131d101d97a3a706d99173130\",\"address\":\"sunnyboy.pagobo@concentrix.com\"},\"last_name\":\"Pagobo\",\"first_name\":\"Sunny Boy\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22124\",\"source\":\"Talkpush\",\"id\":678,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667939\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Bacolod - 2026\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0#LI-DNI<\/p>\",\"ats_external_id\":\"R1667939\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:55.401+08:00\",\"created_at\":\"2026-01-06T02:17:38.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354905\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"job_requisition_id\":\"R1667939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667939\",\"wid\":\"acd33e5c439e102c3e01ad4ef1610001\",\"descriptor\":\"R1667939 Customer Service Advisor - Digital Intake - Bacolod - 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22123\",\"source\":\"Talkpush\",\"id\":679,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1668288\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668288\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:36.803+08:00\",\"created_at\":\"2026-01-06T02:17:05.012+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"job_requisition_id\":\"R1668288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668288\",\"wid\":\"9e0ce9724b6b102c806e9549e1ac0000\",\"descriptor\":\"R1668288 Customer Service Advisor - Digital Intake - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22122\",\"source\":\"Talkpush\",\"id\":680,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1665999\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665999\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:04.719+08:00\",\"created_at\":\"2026-01-06T02:16:14.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"job_requisition_id\":\"R1665999\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665999\",\"wid\":\"72b6c19dbb0e102a1ef1dbf627550001\",\"descriptor\":\"R1665999 Customer Service Advisor - Homecoming - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22121\",\"source\":\"Talkpush\",\"id\":681,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667173\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1667173\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:59.366+08:00\",\"created_at\":\"2026-01-06T02:16:02.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"job_requisition_id\":\"R1667173\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667173\",\"wid\":\"6df082c351b5102b9cd2e34bd0840001\",\"descriptor\":\"R1667173 Customer Service Advisor - Mactan 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"79147aa78ea801d8c25f3032b6557980\",\"address\":\"amellove.suscano@concentrix.com\"},\"last_name\":\"Suscano\",\"first_name\":\"Amel Love\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"3aef857c76e001f1dfbebdf0021a110a\",\"address\":\"angelicon.jacaban@concentrix.com\"},\"last_name\":\"Espinosa\",\"first_name\":\"Angelicon\"},{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"f6358e3b3d6d01d279d7044e03196dd9\",\"address\":\"april.merced@concentrix.com\"},\"last_name\":\"Merced\",\"first_name\":\"Apple\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"f6358e3b3d6d01067a998b0a00192239\",\"address\":\"carmel.tortor@concentrix.com\"},\"last_name\":\"Tortor\",\"first_name\":\"Carmel\"},{\"email\":{\"wid\":\"38b5de1e970b100e3c8df8b2913b0001\",\"address\":\"charlesadriel.tan@concentrix.com\"},\"last_name\":\"Tan\",\"first_name\":\"Charles Adriel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"e7d9845c57a9101fc4df9e8149f80001\",\"address\":\"christlynekate.daclison@concentrix.com\"},\"last_name\":\"Daclison\",\"first_name\":\"Christlyne Kate\"},{\"email\":{\"wid\":\"282d95da646f10176a2d4aa561cf0004\",\"address\":\"claudinekaye.olayvar@concentrix.com\"},\"last_name\":\"Olayvar\",\"first_name\":\"Claudine Kaye\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"0ace91a1681601426ab5a4380f1acf70\",\"address\":\"dennis.codizar@concentrix.com\"},\"last_name\":\"Codizar\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"9956e6d1bbd41018f965a5cfaff60001\",\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"last_name\":\"Acupang\",\"first_name\":\"Ermmellyn May\"},{\"email\":{\"wid\":\"05b476f327c3019e1a7c2902e80178e7\",\"address\":\"faith.kwong1@concentrix.com\"},\"last_name\":\"Kwong\",\"first_name\":\"Faith\"},{\"email\":{\"wid\":\"ed6679eff1021002ed38002c89ca0002\",\"address\":\"fatima.saladaga1@concentrix.com\"},\"last_name\":\"Saladaga\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3aef857c76e0017338dc8370101aaa91\",\"address\":\"francis.artes@concentrix.com\"},\"last_name\":\"Artes\",\"first_name\":\"Francis John\"},{\"email\":{\"wid\":\"535613f20f5e1038e7b53fdea0250003\",\"address\":\"frealynrodnorishma.cabusas@concentrix.com\"},\"last_name\":\"Cabusas\",\"first_name\":\"Frealyn Rod 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- Cebu J Centre 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Service client -Marrakech - Italien\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!<\/b><\/p><p><b>Chi siamo?<\/b><\/p><p>Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.<\/p><p><b>La tua missione come Consulente Clienti per la Vendita Telefonica<\/b><\/p><p>In qualit\u00e0 di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p><ul><li><p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p><\/li><li><p>Negoziare e fidelizzare : Trasformare ogni interazione in un\u2019opportunit\u00e0, concludere vendite e costruire relazioni durature.<\/p><\/li><li><p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p><\/li><\/ul><p><b>Cosa ti offriamo<\/b><\/p><p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit\u00e0 su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p><ul><li><p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p><\/li><\/ul><p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p><ul><li><p>Formazione retribuita a partire dal primo mese.<\/p><\/li><li><p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p><\/li><li><p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p><\/li><li><p>Bonus di regolarit\u00e0 dal 12\u00b0 mese e incentivi legati alla performance.<\/p><\/li><li><p>Bonus speciale per l\u2019A\u00efd El Adha.<\/p><\/li><\/ul><p><b>Numerosi vantaggi aggiuntivi :<\/b><\/p><ul><li><p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p><\/li><li><p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p><\/li><li><p>Orari flessibili con possibilit\u00e0 di smart working dopo il periodo di integrazione.<\/p><\/li><li><p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p><\/li><li><p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p><\/li><\/ul><p><b>Un ambiente di lavoro dinamico :<\/b><\/p><ul><li><p>Animazioni a tema e regali durante tutto l\u2019anno per rafforzare lo spirito di squadra.<\/p><\/li><\/ul><p><b>Il profilo dei nostri Game-Changers<\/b><br \/>Cerchiamo talenti che :<\/p><ul><li><p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese \u00e8 un plus apprezzato. &#x1f5e3;\ufe0f<\/p><\/li><li><p>Possiedono ottime capacit\u00e0 comunicative, sono organizzati, autonomi e proattivi. &#x1f4a1;<\/p><\/li><li><p>Hanno familiarit\u00e0 con gli strumenti digitali e sono naturalmente curiosi nell\u2019adottare nuove tecnologie. &#x1f5a5;\ufe0f<\/p><\/li><li><p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. &#x1f31f;<\/p><\/li><\/ul><p><b>Il nostro processo di selezione<\/b><\/p><ul><li><p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un\u2019email con l\u2019invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p><\/li><li><p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit\u00e0 del tuo profilo.<\/p><\/li><li><p>Colloquio in presenza a Marrakech : Un\u2019intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p><\/li><\/ul><p><b>Pronto\/a ad accettare la sfida? Unisciti all\u2019avventura Concentrix, dove innovazione ed eccellenza si incontrano! &#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1693663\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T07:59:15.788+08:00\",\"created_at\":\"2026-01-06T02:15:57.968+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Acquisition--Marrakech---Italien_R1693663\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"fatimazohra.bekkali@concentrix.com\"},\"first_name\":\"Bekkali, Fatima Zohra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102546035\",\"wid\":\"da7d7d2449a2101033195ebcedc20003\",\"descriptor\":\"Zine Eddine Sehsah (102546035)\"},{\"id\":\"103236524\",\"wid\":\"9d867884701e10397fb04cbd0d410000\",\"descriptor\":\"Zakaria MOUATADIL (103236524)\"},{\"id\":\"102546250\",\"wid\":\"da7d7d2449a21010331907c941470001\",\"descriptor\":\"Kenza Mhaouar (102546250)\"},{\"id\":\"102549532\",\"wid\":\"da7d7d2449a2101033084ff4fb580004\",\"descriptor\":\"Fatima Zohra Bekkali (102549532)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363009\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Acquisition--Marrakech---Italien_R1693663\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Acquisition--Marrakech---Italien_R1693663\/apply\",\"job_requisition_id\":\"R1693663\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1693663\",\"wid\":\"6d876a7e6c8110071bc078a128d70000\",\"descriptor\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22116\",\"source\":\"Talkpush\",\"id\":685,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667885\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667885\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:34.692+08:00\",\"created_at\":\"2026-01-06T02:15:41.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354650\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"job_requisition_id\":\"R1667885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667885\",\"wid\":\"5b84737be9de102c30fbf9862cf90000\",\"descriptor\":\"R1667885 Talent Connect - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22115\",\"source\":\"Talkpush\",\"id\":686,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667098\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo Events 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667098\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:37.676+08:00\",\"created_at\":\"2026-01-06T02:14:22.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Sr. Representative, Operations Support (Real-Time Analyst) is responsible for monitoring, analyzing, and optimizing real-time performance across customer service channels. The role ensures that service levels, staffing, and productivity targets are met by managing intraday scheduling, queue performance, and communication with operational teams. The RTA acts as the control center for daily operations, making rapid decisions and adjustments to maintain an efficient workflow.\",\"long_description\":\"<h2><b>Key Responsibilities<\/b><\/h2><h3><b>Real-Time Monitoring<\/b><\/h3><ul><li><p>Track real-time adherence (RTA) of advisors across all queues and platforms.<\/p><\/li><li><p>Monitor call, email, and chat volumes and compare against forecasted demand.<\/p><\/li><li><p>Identify service level risks and take immediate corrective actions.<\/p><\/li><li><p>Maintain visibility on agent states, shrinkage, and productivity metrics.<\/p><\/li><\/ul><h3><b>Intraday Management<\/b><\/h3><ul><li><p>Execute intraday staffing adjustments to mitigate over\/under-staffing.<\/p><\/li><li><p>Reforecast intraday volumes and staffing requirements when significant deviations occur.<\/p><\/li><li><p>Adjust schedules, breaks, and offline activities based on operational needs.<\/p><\/li><li><p>Coordinate with Team Leaders and Operations for quick tactical actions.<\/p><\/li><\/ul><h3><b>Performance &amp; Reporting<\/b><\/h3><ul><li><p>Provide real-time and hourly performance reports (SL, ASA, AHT, occupancy, backlog, etc.).<\/p><\/li><li><p>Identify trends and patterns impacting performance and escalate when necessary.<\/p><\/li><li><p>Track and document deviations, incidents, system outages, and known issues.<\/p><\/li><\/ul><h3><b>Communication &amp; Coordination<\/b><\/h3><ul><li><p>Serve as a central point of communication for operational status during the day.<\/p><\/li><li><p>Notify leadership about risks, incidents, or major deviations from plan.<\/p><\/li><li><p>Collaborate with Scheduling, Forecasting, and Operations to support daily business goals.<\/p><\/li><\/ul><h3><b>Tools &amp; Systems<\/b><\/h3><ul><li><p>Use WFM technology (e.g., Verint, Calabrio, Genesys, NICE, Teleopti) to manage real-time operations.<\/p><\/li><li><p>Monitor telephony systems, dashboards, and reporting tools.<\/p><\/li><li><p>Ensure data accuracy and integrity within WFM systems.<\/p><\/li><\/ul><h2><b>Qualifications &amp; Skills<\/b><\/h2><h3><b>Required<\/b><\/h3><ul><li><p>Experience in Workforce Management or real-time monitoring.<\/p><\/li><li><p>Strong analytical and problem-solving skills.<\/p><\/li><li><p>Ability to make quick data-driven decisions under pressure.<\/p><\/li><li><p>Proficiency in Excel and WFM\/reporting tools.<\/p><\/li><li><p>Excellent communication and coordination abilities.<\/p><\/li><li><p>Attention to detail and ability to multitask.<\/p><\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li><p>Prior experience in a contact center environment.<\/p><\/li><li><p>Knowledge of forecasting, scheduling, or WFM methodologies.<\/p><\/li><li><p>Experience with ticketing, CRM, and telephony systems.<\/p><\/li><\/ul><h2><b>Competencies<\/b><\/h2><ul><li><p><b>Critical Thinking &amp; Decision Making<\/b> \u2013 Ability to act quickly on data.<\/p><\/li><li><p><b>Time Management<\/b> \u2013 Skilled at 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advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions<\/li><li>Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects\/matters of high complexity in an advisor role. 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Solliciteer nu!\\n\\nWil je meer weten? Lees verder\u2026\",\"long_description\":\"<p><\/p><p><b>Sluit je aan bij een team dat elk gesprek omzet in een opportuniteit! &#x1f3af;<\/b><\/p><h3>Wie zijn wij?<\/h3><p>Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij blinken uit in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. We helpen organisaties te transformeren en uitmuntendheid te bereiken binnen een inclusieve, samenwerkingsgerichte en innovatieve omgeving.<\/p><h3>Jouw missie als Klantenservicemedewerker<\/h3><p>Als Klantenservicemedewerker speel je een essenti\u00eble rol door:<\/p><ul><li><p><b>In te spelen op de behoeften van klanten<\/b>: Het bieden van een hoogwaardige service door vragen te beantwoorden via telefoon, e-mail of chat.<\/p><\/li><li><p><b>Problemen op te lossen<\/b>: Het identificeren en behandelen van verzoeken of klachten om klanttevredenheid te garanderen.<\/p><\/li><li><p><b>Klanten te binden<\/b>: Het aanbieden van gepersonaliseerde oplossingen om vertrouwen en loyaliteit te versterken.<\/p><\/li><li><p><b>Bij te dragen aan continue verbetering<\/b>: Het delen van klantenfeedback om onze diensten en processen te optimaliseren.<\/p><\/li><\/ul><h3>Wat wij jou bieden<\/h3><p>Bij Concentrix staat de waardering van talent centraal. 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Deze interactieve evaluaties zijn ontworpen om je taalvaardigheden, technische competenties en persoonlijkheid in de verf te zetten. Een cruciale stap om je potentieel te ontdekken en je te onderscheiden.<\/p><\/li><li><p><b>Telefonisch gesprek<\/b>: Een verkennend gesprek met een lid van ons rekruteringsteam om Concentrix te ontdekken en de match met jouw profiel te bevestigen.<\/p><\/li><li><p><b>Persoonlijk gesprek<\/b>: Een diepgaand gesprek om je vaardigheden te valideren en je ambities af te stemmen op onze cultuur.<\/p><\/li><\/ul><p><b>Klaar om de uitdaging aan te gaan? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Full Work from Home<\/span> position based in Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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auquel il\/elle est rattach\u00e9(e), et la mise en place des outils pour y r\u00e9pondre. A ce titre il\/elle assure la garantie de la qualit\u00e9 et du delivery dans la mise en \u0153uvre des diff\u00e9rents dispositifs de formation : il\/elle accompagne le management dans le onboarding, le welcome day, les parcours des modules de compliance, les parcours de prise de poste, le d\u00e9ploiement des actions r\u00e9gionales, la professionnalisation des formateurs au travers des learning communities.<\/p><p><\/p><p>Il\/ elle est le chef d&#39;orchestre de la garantie des process et du respect de leur d\u00e9ploiement tant sur les formations transverses et softskills que dans le cadre des d\u00e9ploiements des formations m\u00e9tiers. Il\/elle a \u00e9galement un r\u00f4le de management hi\u00e9rarchique direct, aupr\u00e8s des formateurs du site, pour assurer l\u2019atteinte de ces objectifs.<\/p><p>Il\/elle interagit quotidiennement avec les acteurs de la production \u2013 Responsable qualit\u00e9 et formtion et chef de projets \u2013 et la direction du site \u2013 PS et Direction, et, dans le cadre d\u2019une comitologie arr\u00eat\u00e9e avec la Direction du site, assure le suivi et le renforcement des parcours sur site.<\/p><p>Vos principales missions sont :<\/p><p><\/p><p><b>1- Pilotage du delivery<\/b><\/p><p><\/p><p>\u2022 Assurer les taux de conformit\u00e9 de la compliance : Welcome day, modules LRS, prise de poste.<\/p><p>\u2022 Favoriser les \u00ab conditions de la r\u00e9ussite \u00bb sur les projets sites par la mise \u00e0 disposition d\u2019outils capitalis\u00e9s et la professionnalisation des formateurs.<\/p><p>\u2022 Exploiter les outils de suivi en partenariat avec les \u00e9quipes r\u00e9gionales<\/p><p>\u2022 Favoriser le d\u00e9ploiement des nouveaux outils Concentrix au sein des op\u00e9rations<\/p><p><\/p><p><b>2- Gestion des process<\/b><\/p><p><\/p><p>\u2022 \u00catre le\/la garant(e) du respect des process de formation sur le p\u00e9rim\u00e8tre du site, en coh\u00e9rence avec le pays et la r\u00e9gion.<\/p><p>\u2022 Contr\u00f4ler et updater la ma\u00eetrise des process et connaissances des outils \u00e0 disposition Training AI, Alba, SIM CX\u2026).<\/p><p>\u2022 Piloter la politique de professionnalisation arr\u00eat\u00e9e par la r\u00e9gion et le pays, pour les nouveaux formateurs habilit\u00e9s ou en phase de refresh.<\/p><p>\u2022 D\u00e9finir les programmes de formation en lien avec les besoins d\u00e9tect\u00e9s par les \u00e9quipes op\u00e9rationnelles du site dans le respect des process pour la mont\u00e9e en comp\u00e9tence des conseillers et des managers de proximit\u00e9.<\/p><p><\/p><p><b>3- Gestion des financements<\/b><\/p><p><\/p><p>\u2022 Dans certains cas, piloter les modalit\u00e9s de financement du site, avec l\u2019appui de la Direction et des PS.<\/p><p>\u2022 Actualiser les outils de suivi pour partage et informations<\/p><p>\u2022 Favoriser la compr\u00e9hension des enjeux et des finalit\u00e9s de formation selon les dispositifs choisis<\/p><p><\/p><p><b>4- Gestion d&#39;\u00e9quipe<\/b><\/p><p><\/p><p>\u2022 Animer et piloter en hi\u00e9rarchie les formateurs du site sur les activit\u00e9s de delivery, respect des process, professionnalisation des pratiques et des outils learning (Training AI, Alba, Learning communities).<\/p><p>\u2022 Organiser et animer ces activit\u00e9s dans le cadre de r\u00e9unions r\u00e9guli\u00e8res et tra\u00e7abilis\u00e9es<\/p><p>\u2022 Monter en comp\u00e9tences les formateurs et r\u00e9aliser le suivi qualit\u00e9 et comp\u00e9tences des \u00e9quipes p\u00e9dagogiques.<\/p><p>\u2022 Animer les \u00e9quipes p\u00e9dagogiques dans le cadre notamment des learning communities<\/p><p>\u2022 Alimenter les bases de connaissances des projets site, en structurant des communaut\u00e9s de projets.<\/p><p>\u2022 Identifier les nouveaux besoins issus du site.<\/p><p><\/p><p><b>Ce que nous vous offrons :<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution :<\/p><p>\u00b7 Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/p><p>\u00b7 Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/p><p>\u00b7 Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/p><p>\u00b7 Des avantages sociaux exceptionnels :<\/p><p><\/p><p>o Assurance sant\u00e9<\/p><p>o Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/p><p>o Service de restauration \u00e0 des prix r\u00e9duits<\/p><p>o Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/p><p>o Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/p><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>\u00b7 Femme\/homme de terrain<\/p><p>\u00b7 De formation sup\u00e9rieure : Master en Ressources Humaines, Ing\u00e9nierie de la Formation, Management, Sciences de l\u2019\u00c9ducation, ou \u00e9quivalent<\/p><p>\u00b7 Minimum 3 ans d\u2019exp\u00e9rience en formation, d\u00e9veloppement des comp\u00e9tences ou transformation op\u00e9rationnelle.<\/p><p>\u00b7 Excellente ma\u00eetrise du fran\u00e7ais et de l\u2019anglais, \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral.<\/p><p>\u00b7 Exp\u00e9rience en management d\u2019\u00e9quipes et de projets de formation \u00e0 grande \u00e9chelle.<\/p><p>\u00b7 Leadership &amp; influence : capacit\u00e9 \u00e0 f\u00e9d\u00e9rer des \u00e9quipes pluridisciplinaires autour d\u2019une vision d\u2019apprentissage.<\/p><p>\u00b7 Orientation business : compr\u00e9hension des priorit\u00e9s op\u00e9rationnelles et capacit\u00e9 \u00e0 d\u00e9montrer la valeur ajout\u00e9e du learning.<\/p><p>\u00b7 Esprit strat\u00e9gique : sait relier la formation \u00e0 la performance et aux objectifs business.<\/p><p>\u00b7 Agilit\u00e9 et innovation : ma\u00eetrise des nouvelles tendances (learning experience, IA, adaptive learning, formation immersive).<\/p><p>\u00b7 Gestion du changement : accompagne les transformations culturelles et organisationnelles li\u00e9es \u00e0 l\u2019\u00e9volution des m\u00e9tiers.<\/p><p>\u00b7 Une mobilit\u00e9 sur le territoire national est requise pour ce poste.<\/p>\",\"ats_external_id\":\"R1692498\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-22T18:02:19.309+08:00\",\"created_at\":\"2025-12-30T01:44:00.967+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-Formation-Site--F-H----Franais---Anglais---Marrakech_R1692498\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Learning and Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAccountant I \u2014 GLSS Global Intercompany will report directly to the GLSS Supervisor, Accounting. The Associate ensures that Intercompany transactions are properly recorded and quality reconciliations of I\/C accounts compliant to SOX controls are completed on time. The incumbent should provide solutions for reconciling items, and recommend improvement initiatives within the assigned processes.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li><span>Perform Book Closing related activities on a monthly, quarterly and annually basis.<\/span><\/li><li><span>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/span><\/li><li><span>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes but not limited to Intercompany cross charges, cost-plus entries, cash settlements for IC trade, loans and interest, netting settlements and IC interest accrual.\u00a0<\/span><\/li><li><span>Generate and publish accurate Intercompany reports to relevant stakeholders on a timely manner.\u00a0<\/span><\/li><li><span>Perform accounting analysis for Intercompany AR\/AP, Loans and interests. Be able to identify and resolve variances related to foreign exchange.<\/span><\/li><li><span>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/span><\/li><li><span>Assist various cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/span><\/li><li><span>Review financial reports to identify and explain variances.<\/span><\/li><li><span>Perform accounting analyses and reporting to support decision-making purposes.<\/span><\/li><li><span>Works with peers and cross-functional teams to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/span><\/li><li><span>Ensure that processes are compliant with the global standards and SOX controls.<\/span><\/li><li><span>Meet or exceed targets as pre-determined on the performance scorecard.<\/span><\/li><li><span>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Treasury, Payroll, Employee expenses, Accounts payable and Accounts receivable teams.<\/span><\/li><li><span>Provides audit support to both internal and external auditors as required.<\/span><\/li><li><span>Preform any other function as may be delegated by immediate lead (supervisor).<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Collaboration Engineer (TCF) R1691702\",\"campaign_type\":\"job_application\",\"job_title\":\"Secure AI Consultant\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We\u2019re looking for a Cloud Security &amp; AI Governance Architect with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><ul><li>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/li><li>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/li><li>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/><br \/>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Advisor - Social Media with Dutch &amp; English - Bucharest (on-site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in Social Media.<br \/><br \/><\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><br \/>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<br \/><br \/><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><br \/>As a<strong>&nbsp;Customer Advisor - Social Media with Dutch &amp; English&nbsp;<\/strong>on our team, you will:<\/p>\\n<ul>\\n<li>Manage multichannel interactions (voice, email or chat) to ensure consistent customer experience<\/li>\\n<li>Respond promptly to queries and suggestions for the following- depending on the line of business:<\/li>\\n<li>Account information<\/li>\\n<li>Billing and Payments<\/li>\\n<li>Technical support<\/li>\\n<li>Account information<\/li>\\n<li>Other queries regarding customer service<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications:<\/strong> <br \/>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient in one of these languages: Dutch (C1 level)<\/li>\\n<li>Have a good level of English (B2 level)<\/li>\\n<li>Have good PC Skills (technical skills nice to have, but not mandatory)<\/li>\\n<li>Are proactive, self-motivated and solution-oriented<\/li>\\n<li>Are available to work in shifts<\/li>\\n<li>Previous experience in customer support represents a plus but it&rsquo;s not mandatory.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What's in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses and language classes<\/li>\\n<\/ul>\\n<p><br \/><br \/><strong>Experience the best version of you!<\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><br \/>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with Romania's law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3541545292\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:54.315+03:00\",\"created_at\":\"2025-12-23T15:27:38.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"189\",\"source\":\"Talkpush\",\"id\":394,\"_score\":1},{\"campaign_title\":\"CDMX SEMIBILING\u00dcE\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente CDMX - Semibiling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"Mexico City\",\"state\":\"Mexico City\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente en CDMX - Semibiling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/>(Para vacantes biling&uuml;es) Nivel de ingl&eacute;s requerido<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1689013\",\"location\":\"Mexico City, Mexico City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.490-06:00\",\"created_at\":\"2025-12-22T14:32:46.617-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"244\",\"source\":\"Talkpush\",\"id\":108,\"_score\":1},{\"campaign_title\":\"Sr. Platform Engineer (TCF) R1690718\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Adobe Commerce (Magento) Frontend Developer\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Concentrix Catalyst is the experience, digital, and service design practice of Concentrix, a global leader in CX, customer engagement, and digital transformation. We blend technology with human expertise to deliver measurable business outcomes and create digital experiences that people love to use. Our teams work at the intersection of design, engineering, and strategy to solve complex commerce challenges at scale. \\n\\nWe are seeking a Lead Adobe Commerce (Magento) Frontend Developer to join our team of Adobe Commerce\u2013certified experts. This role provides UI and frontend technical leadership across large, enterprise Adobe Commerce implementations, working closely with backend engineers, architects, designers, and client stakeholders. The ideal candidate will shape frontend architecture, guide development standards, and ensure high-quality, performant user experiences.\",\"long_description\":\"<div><p><b><span>Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Frontend Architecture &amp; Delivery<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Analyze, design, and implement scalable frontend solutions for both current-state and future-state Adobe Commerce storefronts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Architect and deliver forward-thinking UI solutions aligned with Adobe Commerce best practices and modern frontend patterns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Lead frontend implementation across themes and storefront architectures (Luma,<span>\u00a0<\/span><\/span><span>Hyv\u00e4<\/span><span>, PWA Studio, headless or hybrid approaches).<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure<span>\u00a0<\/span><\/span><span>optimal<\/span><span><span>\u00a0<\/span>use of semantic HTML, CSS architecture, JavaScript modularization, and frontend performance best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translate UX\/UI designs, wireframes, and business requirements into high-quality, maintainable frontend code.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Modern Adobe &amp; Frontend Ecosystem<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Contribute to<span>\u00a0<\/span><\/span><span>Edge Delivery Services (EDS)<\/span><span><span>\u00a0<\/span>implementations, including block-based authoring, content rendering, and<span>\u00a0<\/span><\/span><span>frontend<\/span><span><span>\u00a0<\/span>optimization strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support headless and hybrid storefront architectures using<span>\u00a0<\/span><\/span><span>GraphQL<\/span><span><span>\u00a0<\/span>APIs<\/span><span>, modern JavaScript frameworks, and service-based integrations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Apply modern JavaScript standards (ES6&#43;), component-based development, and state management where applicable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive accessibility (WCAG), SEO, and Core Web Vitals optimization across storefronts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Leadership, Mentorship &amp; Collaboration<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Provide technical leadership and mentorship to frontend developers, ensuring consistent coding standards and best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct code reviews, enforce quality standards, and guide frontend architecture decisions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with backend developers, architects, QA, and DevOps teams to ensure seamless end-to-end delivery.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partner with client stakeholders to provide UI thought leadership and communicate technical trade-offs and recommendations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Quality, Performance &amp; Support<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Perform thorough quality reviews of frontend code and requirements prior to release.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work closely with QA and Support teams to triage and resolve frontend defects with rapid turnaround.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>and proactively address performance, usability, and maintainability risks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adapt quickly to shifting priorities while<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>delivery quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Process &amp; Continuous Improvement<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Contribute to and help define standardized frontend development processes, tooling, and workflows.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advocate for continuous improvement in<span>\u00a0<\/span><\/span><span>frontend<\/span><span><span>\u00a0<\/span>architecture, tooling, and developer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Core Frontend &amp; Adobe Commerce Skills<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>6\u20138&#43; years of frontend development experience, with<span>\u00a0<\/span><\/span><span>5&#43; years working on Adobe Commerce (Magento)<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>2&#43; years on Magento 2.x<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adobe Commerce Frontend Expert Certification (AD0-E728)<span>\u00a0<\/span><\/span><span>required<\/span><span><span>\u00a0<\/span>or in progress, with the ability to obtain certification within<span>\u00a0<\/span><\/span><span>90 days<\/span><span><span>\u00a0<\/span>if not already certified.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in<span>\u00a0<\/span><\/span><span>HTML5, CSS3&#43;, and modern responsive design techniques<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with<span>\u00a0<\/span><\/span><span>CSS pre-processors<\/span><span><span>\u00a0<\/span>such as<span>\u00a0<\/span><\/span><span>LESS and SASS<\/span><span>, and scalable CSS architectures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advanced<span>\u00a0<\/span><\/span><span>proficiency<\/span><span><span>\u00a0<\/span>in<span>\u00a0<\/span><\/span><span>JavaScript<\/span><span>, including:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>ES6&#43; syntax<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>jQuery, Knockout.js,<span>\u00a0<\/span><\/span><span>RequireJS<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deep understanding of Adobe Commerce frontend architecture, theming, layout XML, UI components, and performance optimization.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Modern Frontend &amp; Performance<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience<span>\u00a0<\/span><\/span><span>optimizing<\/span><span><span>\u00a0<\/span>frontend performance, accessibility (WCAG), SEO, and Core Web Vitals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with<span>\u00a0<\/span><\/span><\/span><b><span>Hyv\u00e4<\/span><\/b><span><span>,<span>\u00a0<\/span><\/span><\/span><b><span>PWA Studio<\/span><\/b><span><span>, or headless 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Industry!\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Sweden\",\"short_description\":\"Join our Danish-speaking Customer Service team in the Travel Industry!\",\"long_description\":\"<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Experience the power of a game-changing career<\/span><\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">If you are passionate about customer service and also interested in travels, then this could be the right place for you and we'd love for you to be flexible and dynamic addition to our team!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <span style=\\\"font-style: italic;\\\">(note: the training period is fulltime only, part-time is possible after this stage). <\/span>This role also offers flexibility in terms of where you work, from the comfort of your own home!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">About the role,<\/span> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Bringing great customer service to&nbsp;the customers via phone and e-mail,<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Your Qualifications<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You enjoy working in a dynamic customer service role and are eager to provide first-class service.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You handle customer interactions efficiently and professionally, even in challenging situations.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You have a positive attitude, are eager to learn new things, and develop based on feedback.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You communicate fluently in <\/span><span style=\\\"font-weight: bold; font-family: Calibri; font-size: 12.0pt;\\\">Danish<\/span><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\"> as well as in English. <\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">We do not require years of experience, but we hope you are eager to learn and grow into a customer service professional!<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">What We Offer You<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">A competitive salary based on collective agreement<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Bonus up to aprox 2700 SEK per month.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Flexible work schedule<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">A job you can do from the comfort of your own home <\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">3,500 SEK annual wellness allowance (Friskv&aring;rdsbidrag)<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Great career development opportunities and access to our internal career program.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Paid training and continuous coaching to support you in your role.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Supportive and fun coworkers (if we do say so ourselves)<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Start date: <\/span>2nd of March, 2026.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Working hours: <\/span>Full time within our opening hours (Monday to Sunday, from 8 AM till 7 PM).<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Location:<\/span> Work from home within Sweden.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p>If you want to grow in your professional role, be inspired by new challenges, and have a genuine passion for service, we encourage you to send in your application. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their Employer of Choice!<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer <\/strong><\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1690402\",\"location\":\"Suzhou, Jiangsu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:22:58.524+08:00\",\"created_at\":\"2025-12-19T06:14:17.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Suzhou\",\"state\":\"Jiangsu\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215027\",\"primary_location\":{\"id\":\"CN-SUZ-CREAT-01\",\"wid\":\"f778de11033d101ce35ffc8df27a0000\",\"descriptor\":\"CHN Suzhou - 1F BIII-23 Creative Industry Park 328 Xing Hu Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chenxi.li@concentrix.com\"},\"first_name\":\"Li, Chen Xi \uff08\u674e\u6668\u66e6\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102393543\",\"wid\":\"d5b3219023f0102b3d71954e4fb00002\",\"descriptor\":\"Chen Xi Li \uff08\u674e\u6668\u66e6\uff09 (102393543)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352785\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"job_requisition_id\":\"R1690402\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chenxi.li@concentrix.com\"},\"first_name\":\"Chen Xi Li \uff08\u674e\u6668\u66e6\uff09 (102393543)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1690402\",\"wid\":\"72d70cedbc7a1001871dd205bba10000\",\"descriptor\":\"Customer Service - French\/German\/Spanish\/Italian\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22091\",\"source\":\"Talkpush\",\"id\":691,\"_score\":1},{\"campaign_title\":\"Sr. Server Engineer (TCF) R1690240\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Consultant\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Technical Skills \u2013 Solution Area:<\/b> AI Business Solutions, SharePoint on premise and M365 SPO<\/p><p><\/p><p><b>We need individuals that:<\/b><\/p><p><\/p><ul><li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/li><li>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/li><li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/li><li>Communicate at all levels from CIO to the technical staff on the ground.<\/li><\/ul><p><\/p><p><b>Expertise Required <\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b>Security Clearance:<\/b> preferred but not mandatory<\/li><li><b>Language:<\/b> Fluent in German and English (written and oral communication)<\/li><li><b>Travel:<\/b> required, mix of remote and onsite engagement<\/li><li><b>Location:<\/b> location near Cologne\/Bonn, Hamburg or Berlin preferred but not mandatory<\/li><\/ul><p><\/p><p><b>Technical Expertise Required <\/b><\/p><p><\/p><p><b>SharePoint On Premise<\/b><\/p><ul><li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<\/li><li>SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<\/li><\/ul><p><b>SharePoint Online Administration:<\/b>\u00a0<\/p><ul><li>Manage site collections at the tenant level.\u00a0<\/li><\/ul><ul><li>Design and implement hub site\u00a0architecture.\u00a0<\/li><\/ul><ul><li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<\/li><\/ul><ul><li>Oversee tenant-level external sharing and prevent oversharing.\u00a0<\/li><\/ul><ul><li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<\/li><\/ul><ul><li>Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<\/li><li>Implement data loss prevention, data retention, and sensitivity labels\u00a0for SPO\/ODFB.\u00a0<\/li><\/ul><ul><li>Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<\/li><\/ul><ul><li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<\/li><\/ul><ul><li>Classic\u00a0and\u00a0Modern\u00a0Search\u00a0\u00a0<\/li><\/ul><ul><li>Understanding\u00a0of the\u00a0latest\u00a0updates and\u00a0changes to\u00a0SharePoint\u00a0Online\u00a0<\/li><\/ul><p><\/p><p><b>OneDrive for Business Administration:<\/b>\u00a0<\/p><ul><li>Understand GPO\/Intune settings for managing\u00a0the OneDrive\u00a0for Business sync client.\u00a0<\/li><\/ul><ul><li>Migrate from on-premises home drives to OneDrive for Business.\u00a0<\/li><\/ul><ul><li>Apply best practices for the OneDrive for Business sync client.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li>Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online\u00a0, Configuring SharePoint Online deployments and configurations\u00a0, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<\/li><li>Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Stagiaire Assistant Comptable <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><ul><li>Saisir des \u00e9critures comptables<\/li><li>Faire les approchements bancaires<\/li><li>Faire le suivi des comptes<\/li><li>Pr\u00e9parer les d\u00e9clarations fiscales et sociales<\/li><li>Analyser les \u00e9carts financiers<\/li><li>Assister dans la pr\u00e9paration des bilans et comptes de r\u00e9sultats<\/li><li>Contr\u00f4ler les documents comptables<\/li><li>Classer et archiver les documents comptables<\/li><li>Participer aux audits internes<\/li><li>Contribuer au reporting financier mensuel<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui :<\/p><p>D\u00e9tiennent un dipl\u00f4me de Bac &#43;\u00a03 en finance ou comptabilit\u00e9 avec une exp\u00e9rience de 1 \u00e0 3 ans sur un r\u00f4le similaire<\/p><p>Ont une exp\u00e9rience en ERP, et une ma\u00eetrise des outils comptables et financiers.<\/p><p>Ma\u00eetrisent la pratique comptable et financi\u00e8re, et comprennent les enjeux de la gestion des finances<\/p><p>Poss\u00e8dent un excellent sens du relationnel, et sont capables de collaborer efficacement avec les \u00e9quipes internes et externes.<\/p><p>Sont rigoureux, force de proposition, avec une capacit\u00e9 \u00e0 anticiper et r\u00e9soudre les probl\u00e8mes<\/p><p>Sont organis\u00e9s, capables de planifier, et de g\u00e9rer efficacement les priorit\u00e9s dans un environnement dynamique<\/p><p>Ont le sens de l\u2019organisation, rigueur et de la confidentialit\u00e9<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Stagiaire Assistant Comptable <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><ul><li>Saisir des \u00e9critures comptables<\/li><li>Faire les approchements bancaires<\/li><li>Faire le suivi des comptes<\/li><li>Pr\u00e9parer les d\u00e9clarations fiscales et sociales<\/li><li>Analyser les \u00e9carts financiers<\/li><li>Assister dans la pr\u00e9paration des bilans et comptes de r\u00e9sultats<\/li><li>Contr\u00f4ler les documents comptables<\/li><li>Classer et archiver les documents comptables<\/li><li>Participer aux audits internes<\/li><li>Contribuer au reporting financier mensuel<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665990\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:16.814+08:00\",\"created_at\":\"2025-12-19T02:32:09.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"job_requisition_id\":\"R1665990\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665990\",\"wid\":\"fcee39038ba6102a1e520be85f230000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22088\",\"source\":\"Talkpush\",\"id\":693,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683349\",\"campaign_type\":\"job_application\",\"job_title\":\"One Makati Customer Care Specialist iRecruit Engage 2026\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683349\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:29:39.117+08:00\",\"created_at\":\"2025-12-19T02:32:08.530+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2026_R1683349\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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Customer Care Specialist iRecruit Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22087\",\"source\":\"Talkpush\",\"id\":694,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1575610\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Naga 2025\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575610\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:16.472+08:00\",\"created_at\":\"2025-12-19T02:32:07.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"job_requisition_id\":\"R1575610\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ff4fc406497601285948025d9b295b1c\",\"address\":\"reenamarie.ropeta@concentrix.com\"},\"last_name\":\"Ropeta\",\"first_name\":\"Reena Marie\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575610\",\"wid\":\"c82f485d8dfd101d38ff8b0d95230000\",\"descriptor\":\"R1575610 Talent Connect TIKTOK - Naga 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22085\",\"source\":\"Talkpush\",\"id\":695,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683281\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spanish 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683281\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:41:31.328+08:00\",\"created_at\":\"2025-12-19T02:32:07.848+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spanish-2026_R1683281\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Spanish 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22084\",\"source\":\"Talkpush\",\"id\":696,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667088\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bridgetowne Events 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright<\/span><\/li><li><span>You&#39;ll take an active role in reviewing user behaviours as well as ensuring the rules of the Social Media areas<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in French (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667975\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:10.915+08:00\",\"created_at\":\"2025-12-19T02:32:06.977+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-iRecruit-Engage-2025_R1667975\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340732\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-iRecruit-Engage-2025_R1667975\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-iRecruit-Engage-2025_R1667975\/apply\",\"job_requisition_id\":\"R1667975\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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Marie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"28d96ab8f322012b93da7a70e11eb972\",\"address\":\"jyrmaine.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Jyrmaine\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"9103429a4ad601ba7767403dbf0c6279\",\"address\":\"maryjoy.sabularse@concentrix.com\"},\"last_name\":\"Sabularse\",\"first_name\":\"Ligaya\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"a9d155fb549b101bd188826406cf0001\",\"address\":\"trishajean.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Trisha Jean\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22078\",\"source\":\"Talkpush\",\"id\":699,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw XTRA 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666286\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:28.113+08:00\",\"created_at\":\"2025-12-19T02:32:06.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666280\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:36.781+08:00\",\"created_at\":\"2025-12-19T02:31:59.596+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"job_requisition_id\":\"R1666280\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666280\",\"wid\":\"fcee39038ba6102a61938ead4f200000\",\"descriptor\":\"Customer Service Advisor - MOA XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22074\",\"source\":\"Talkpush\",\"id\":703,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1671526\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><p>\u00a0Review Online Videos\/Content\/Complaints\/Legal Notices received from\u00a0<br \/>the end customer on any incorrect decisions taken related to their copyright\u00a0<br \/>work\/material;<\/p><ul><li>Review\/update contents on a popular social media platform;<\/li><li>Audit of content received and sharing for Social Media Upload;<\/li><li>Monitor user-generated content to ensure compliance with community\u00a0guidelines;<\/li><li>Respond promptly to user concerns and manage conflicts within\u00a0community discussions;<\/li><li>Utilize analytic tools to track community behavior and content trends;<\/li><li>Provide feedback and reports to management regarding community\u00a0progress and issues.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are proficient in Spanish (C1 - both, verbal and written)<\/li><li>Have a good command over English language (B2 - both, verbal and written)<\/li><li>Have the ability to handle sensitive content and situations with discretion and professionalism<\/li><li>Have strong attention to detail and carefully follow established guidelines<\/li><li>Are capable of remaining impartial and objective while actively listening and extracting relevant information efficiently<\/li><li>Are capable of adapting to fast-paced, high-production environments and can manage repetitive tasks with consistency<\/li><li>Work effectively both independently and as part of a team, and are available to work rotational 24\/7 office shift<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><span>Full-time contract within a dynamic international project<\/span><\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><p><\/p>\",\"ats_external_id\":\"R1671526\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:18.094+08:00\",\"created_at\":\"2025-12-19T02:31:59.532+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Spanish-speaking----Social-Media_R1671526\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365507\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Spanish-speaking----Social-Media_R1671526\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Spanish-speaking----Social-Media_R1671526\/apply\",\"job_requisition_id\":\"R1671526\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1671526\",\"wid\":\"fedde5c1af2810303c4a6930dc3f0001\",\"descriptor\":\"Content Moderation (Spanish-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22073\",\"source\":\"Talkpush\",\"id\":704,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1665928\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665928\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:22.935+08:00\",\"created_at\":\"2025-12-19T02:31:59.322+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"job_requisition_id\":\"R1665928\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665928\",\"wid\":\"fcee39038ba6102a1afc2f01174a0000\",\"descriptor\":\"Customer Service Advisor - Homecoming - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22069\",\"source\":\"Talkpush\",\"id\":705,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1597663\",\"campaign_type\":\"job_application\",\"job_title\":\"RAF_Spanish_Braga\",\"street\":\"PRT Braga\",\"address\":\"PRT Braga\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":null,\"ats_external_id\":\"R1597663\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.513+08:00\",\"created_at\":\"2025-12-19T02:31:58.826+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Spanish-Braga_R1597663-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-BRA-LARGO-01\",\"wid\":\"740544c0a47f01e68fb6598e1f116962\",\"descriptor\":\"PRT Braga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8018a2510852102150355975fcfa0003\",\"address\":\"ludmila.borba@concentrix.com\"},\"last_name\":\"Borba\",\"first_name\":\"Ludmila\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Spanish-Braga_R1597663-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Spanish-Braga_R1597663-1\/apply\",\"job_requisition_id\":\"R1597663\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da901246c285efa191e0001\",\"address\":\"nelson.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Nelson\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1597663\",\"wid\":\"fa4122351209102e29799c548a520001\",\"descriptor\":\"R1597663 RAF_Spanish_Braga (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8018a2510852102150355975fcfa0003\",\"address\":\"ludmila.borba@concentrix.com\"},\"last_name\":\"Borba\",\"first_name\":\"Ludmila\"},{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},{\"email\":{\"wid\":\"10dc1133d8b41009d8b64de99c3b0000\",\"address\":\"silvia.bastosmarques@concentrix.com\"},\"last_name\":\"Bastos Marques\",\"first_name\":\"S\u00edlvia\"},{\"email\":{\"wid\":\"848d64396a8e102f54b3b0c746ef0005\",\"address\":\"veronica.pereira@concentrix.com\"},\"last_name\":\"Pereira\",\"first_name\":\"Ver\u00f3nica\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22065\",\"source\":\"Talkpush\",\"id\":706,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666305\",\"campaign_type\":\"job_application\",\"job_title\":\"XTRA Provincial Hiring 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666305\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:53.363+08:00\",\"created_at\":\"2025-12-19T02:31:58.756+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"john.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, John Paul\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"job_requisition_id\":\"R1666305\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666305\",\"wid\":\"fcee39038ba6102a6344394c75ff0000\",\"descriptor\":\"XTRA Provincial Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22064\",\"source\":\"Talkpush\",\"id\":707,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683357\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><h2><b>Missions:<\/b><\/h2><p>Responsible for handling support requests from our clients regarding our software solutions for law firms and accounting firms, the N2 product support officer is at the heart of the customer relationship within our teams.<\/p><p><\/p><h2><b>Daily tasks:<\/b><\/h2><ul><li><h2>Communicate with the client about reported anomalies.<\/h2><\/li><li><p>Compare the client&#39;s request with the application&#39;s functionality, and if necessary, with current regulations (e.g., finance law, IFU).<\/p><\/li><li><p>Use available tools to reproduce and understand the malfunction:<\/p><ul><li><p>Microsoft SQL Profiler<\/p><\/li><li><p>Browser development tools<\/p><\/li><li><p>Backoffice and API error logs<\/p><\/li><li><p>Client data copies<\/p><\/li><\/ul><\/li><li><p>Study the functioning and organization of the SQL database to find the cause of data anomalies.<\/p><\/li><li><p>Develop and test corrective scripts to eliminate the reproduced malfunction.<\/p><\/li><li><p>Report critical alerts to various cross-functional services regarding the Lexis Poly solution:<\/p><ul><li><p>Development dept:<\/p><ul><li><p>Daily exchanges to analyze and reproduce malfunctions.<\/p><\/li><li><p>Precisely detail the reproduced bug reprostep in the development service tool, Azure Dev Ops.<\/p><\/li><li><p>Monitor the progress of the resolution of the most critical application bugs.<\/p><\/li><li><p>Assist in analysis.<\/p><\/li><li><p>Test after correction by the development service for validation.<\/p><\/li><li><p>Report critical malfunctions during regulatory periods such as IFU.<\/p><\/li><\/ul><\/li><li><p>Product dept:<\/p><ul><li><p>Regular exchanges to report requests for sometimes regulatory changes.<\/p><\/li><li><p>Support brainstorming on questions and malfunctions encountered by our clients during regulatory periods to improve the application.<\/p><\/li><\/ul><\/li><li><p>Editorial \/ Content Dept:<\/p><ul><li><p>Report client information on errors or requests related to the content (acts) of the software solution.<\/p><\/li><\/ul><\/li><li><p>Data (Recovery &amp; Migration):<\/p><ul><li><p>Daily exchanges to analyze and reproduce data anomalies.<\/p><\/li><li><p>Report alerts on recurring anomalies to determine the cause and correct it permanently for future client deployments.<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul><p><\/p><h2><b>Support Level 1 Daily Support:<\/b><\/h2><ul><li><p>Daily meetings to assist in analyzing software usage questions.<\/p><\/li><li><p>Explain\/correct errors made by the Level 1 during audits of client interactions.<\/p><\/li><li><p>Continuous training of the Level 1.<\/p><\/li><li><p>Support for skill development.<\/p><\/li><li><p><\/p><\/li><\/ul><h2><b>Meetings on sensitive points with our clients and their partners:<\/b><\/h2><ul><li><p>Accountant\/Expert Accountant: Analyze part of the client&#39;s accounting and\/or invoices made from the software solution to verify if the reported anomaly is related to our solution or a client misunderstanding. Critical due to the impact of the 2018 Finance Law.<\/p><\/li><li><p>Legal Manager: Advanced analysis of reports associated with title management (company shares) and dividend distribution to develop and test a corrective script or manually recreate all operations when title management is in error. Critical due to the impact on the IFU regulatory declaration.<\/p><\/li><li><p>IT: Analyze workstation\/network causes of client malfunctions with the solution.<\/p><\/li><li><p><\/p><\/li><\/ul><h2><b>Experience\/Skills:<\/b><\/h2><ul><li><h2>Microsoft environments (Windows, 365)<\/h2><\/li><li><p>SQL Profiler &amp; SQL Server Management Studio<\/p><\/li><li><p>SQL script development<\/p><\/li><li><p>Management software \/ CRM<\/p><\/li><li><p>Comfortable with web technologies<\/p><\/li><li><p>IT\/network knowledge<\/p><\/li><li><p>Accounting<\/p><\/li><li><p>Basic knowledge of corporate law (Title Management, IFU, General Meetings)<\/p><\/li><li><p>Basic knowledge of judicial law<\/p><\/li><li><p>Familiar with GDPR regulations<\/p><\/li><li><p>Autonomous, takes initiative<\/p><\/li><li><p>Keeps knowledge up to date<\/p><\/li><li><p>Excellent client relationship skills and comfortable speaking and writing with demanding clients<\/p><\/li><li><p>Able to communicate with both technical and legal or accounting contacts<\/p><\/li><\/ul><p><\/p><p><\/p><h2><br \/><b>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together! <\/b><b>&#x1f680;<\/b><\/h2>\",\"ats_external_id\":\"R1591637\",\"location\":\"Abidjan, District Autonome d'Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:13.495+08:00\",\"created_at\":\"2025-12-19T02:31:58.227+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Senior-AR-Coordinator---Credit-Manager--W-M----Abidjan---Bilingue--FR-EN-_R1591637\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"7171\",\"primary_location\":{\"id\":\"CI-ABI-LEWOR-01\",\"wid\":\"67c6ce5ee10b101d8700586e51d90000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6aba470b47f910040b9da5ce10130003\",\"address\":\"oikouadio.kouadio@concentrix.com\"},\"last_name\":\"Kouadio\",\"first_name\":\"Oi Kouadio Basile\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC2948\",\"wid\":\"f4a387ed031e011a010337b7941633cb\",\"descriptor\":\"Advisor II, Collections - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-337875\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Senior-AR-Coordinator---Credit-Manager--W-M----Abidjan---Bilingue--FR-EN-_R1591637\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Senior-AR-Coordinator---Credit-Manager--W-M----Abidjan---Bilingue--FR-EN-_R1591637\/apply\",\"job_requisition_id\":\"R1591637\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"ed6679eff10210040b40e883512f0000\",\"address\":\"amany.yao@concentrix.com\"},\"last_name\":\"Yao\",\"first_name\":\"Amany N'Gnamien David\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1591637\",\"wid\":\"f43854214eb8102509a7d39293e10001\",\"descriptor\":\"R1591637 Bilingual Customer Advisor Expert in SQL Language (W\/M) - Ivory Coast - (EN\/FR) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6aba470b47f910040b9da5ce10130003\",\"address\":\"oikouadio.kouadio@concentrix.com\"},\"last_name\":\"Kouadio\",\"first_name\":\"Oi Kouadio Basile\"},{\"email\":{\"wid\":\"cef327a592a310040df9231a06190003\",\"address\":\"yves.tie@concentrix.com\"},\"last_name\":\"Tie\",\"first_name\":\"Yves Bi Kanon Doh\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22057\",\"source\":\"Talkpush\",\"id\":711,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682858\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU MACTAN ARP TALKPUSH 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682858\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:04.590+08:00\",\"created_at\":\"2025-12-19T02:31:58.033+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\/apply\",\"job_requisition_id\":\"R1682858\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682858\",\"wid\":\"f7dce34cae39103affa16ca773790000\",\"descriptor\":\"CEBU MACTAN ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22056\",\"source\":\"Talkpush\",\"id\":712,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683282\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Korean 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683282\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:41:31.398+08:00\",\"created_at\":\"2025-12-19T02:31:57.257+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Korean-2026_R1683282\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Korean 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22055\",\"source\":\"Talkpush\",\"id\":713,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1557987\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark XTRA 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557987\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:41:04.328+08:00\",\"created_at\":\"2025-12-19T02:31:57.184+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22054\",\"source\":\"Talkpush\",\"id\":714,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1557919\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1557919\",\"location\":\"Lapu-Lapu City (Opon), 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667993\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:41:01.567+08:00\",\"created_at\":\"2025-12-19T02:31:55.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - 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Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22051\",\"source\":\"Talkpush\",\"id\":716,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1668286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Taguig 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668286\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:16.717+08:00\",\"created_at\":\"2025-12-19T02:31:55.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roldan.bonifacio@concentrix.com\"},\"first_name\":\"Bonifacio, Roldan\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"job_requisition_id\":\"R1668286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668286\",\"wid\":\"f37c53d27c79102c80251c02f1500000\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22050\",\"source\":\"Talkpush\",\"id\":717,\"_score\":1},{\"campaign_title\":\"Advisor II, Content Moderator R1599017\",\"campaign_type\":\"job_application\",\"job_title\":\"Mod\u00e9ration de contenu (francophone) - R\u00e9seaux Sociaux\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Mod\u00e9rateur de Contenu \u00e0 Porto, Portugal (Sur Site)<\/b>, tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Examiner, auditer et mod\u00e9rer les contenus du client final et les droits d&#39;auteur.<\/li><li>Jouer un r\u00f4le actif dans l&#39;examen des comportements des utilisateurs et veiller au respect des r\u00e8gles en vigueur dans les domaines des m\u00e9dias sociaux.<\/li><li>Analyser les rapports selon les protocoles, les proc\u00e9dures et les instructions comme point de d\u00e9part, en maintenant un haut niveau de qualit\u00e9 dans chaque rapport.<\/li><li>\u00catre un point central de mod\u00e9ration entre les utilisateurs des m\u00e9dias sociaux, en appliquant nos lignes directrices en r\u00e9f\u00e9rence \u00e0 des politiques nuanc\u00e9es et d\u00e9pendantes du contexte dans un environnement en constante \u00e9volution<\/li><li>Prendre des d\u00e9cisions autonomes sur des questions difficiles de nature potentiellement sensible ou critique pour l&#39;entreprise.<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;Anglais (B2)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es\u00a0disponible pour des horaires tournants<\/li><li>T\u2019as une bonne tol\u00e9rance pour le travail r\u00e9p\u00e9titif dans un environnement de travail rapide et \u00e0 forte production.<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Emplacement central \u00e0 Porto, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1599017\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:16.895+08:00\",\"created_at\":\"2025-12-19T02:31:54.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Modration-de-contenu--francophone----Rseaux-Sociaux_R1599017\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"joana.araujo@concentrix.com\"},\"first_name\":\"Ara\u00fajo, Joana\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101792769\",\"wid\":\"3b777d0cd22a01637b7faa822609b8d2\",\"descriptor\":\"Joana Ara\u00fajo (101792769)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2837\",\"descriptor\":\"Advisor II, Content Moderator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365010\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Modration-de-contenu--francophone----Rseaux-Sociaux_R1599017\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Modration-de-contenu--francophone----Rseaux-Sociaux_R1599017\/apply\",\"job_requisition_id\":\"R1599017\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1599017\",\"wid\":\"eef8c206ab6f102a6e805ec383c80000\",\"descriptor\":\"Mod\u00e9ration de contenu (francophone) - R\u00e9seaux Sociaux\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22047\",\"source\":\"Talkpush\",\"id\":718,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1556739\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - ANE 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556739\",\"location\":\"Makati City, National Capital Region 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1575530\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:55.320+08:00\",\"created_at\":\"2025-12-19T02:31:52.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299290\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"job_requisition_id\":\"R1575530\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1575530\",\"wid\":\"f2e89fd481561018a3c75819b1fc0000\",\"descriptor\":\"R1575530 Talent Connect TIKTOK - CDO 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110103573f396b7cd0002\",\"address\":\"angelmarie.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Angel Marie\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22031\",\"source\":\"Talkpush\",\"id\":723,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1556774\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556774\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:55.212+08:00\",\"created_at\":\"2025-12-19T02:31:52.668+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"job_requisition_id\":\"R1556774\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556774\",\"wid\":\"f0ed812235b8100c0f75a78e3a100000\",\"descriptor\":\"R1556774 Talent Connect - UPA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie 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Alehli\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"e79aaaacf7f21009bbde512a6da10006\",\"address\":\"renato.yapjr@concentrix.com\"},\"last_name\":\"Yap\",\"first_name\":\"Jayar\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"f4780bfc70151025bb0f4cd1e2ba0003\",\"address\":\"johnalbert.gulles@concentrix.com\"},\"last_name\":\"Gulles\",\"first_name\":\"John\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie 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Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22030\",\"source\":\"Talkpush\",\"id\":724,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1681338\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (French-speaking) - For Audi - Remote\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1681338\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:53.207+08:00\",\"created_at\":\"2025-12-19T02:31:52.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--French-speaking----For-Audi---Remote_R1681338\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--French-speaking----For-Audi---Remote_R1681338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--French-speaking----For-Audi---Remote_R1681338\/apply\",\"job_requisition_id\":\"R1681338\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1681338\",\"wid\":\"f20d2ccd7b0d1039724a716c2d1f0000\",\"descriptor\":\"Service Representative (French-speaking) - For Audi - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"22029\",\"source\":\"Talkpush\",\"id\":725,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667964\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio iRecruit Engage 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667964\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:41:00.518+08:00\",\"created_at\":\"2025-12-19T02:31:52.660+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340702\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"job_requisition_id\":\"R1667964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667964\",\"wid\":\"f37c53d27c79102c4333fa39b5010000\",\"descriptor\":\"R1667964 Baguio iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1657298\",\"location\":\"Muntinlupa City, National Capital Region 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a <b>Technical Support Digital Ads<\/b>, you will:<\/p><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer\u00a0support\u00a0for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in German (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have a degree in Marketing or related field<\/li><li>Have experience in Digital Marketing<\/li><li>Have experience on\u00a0<b>paid campaign management\u00a0<\/b>(mandatory)<\/li><li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a <b>Technical Support Digital Ads<\/b>, you will:<\/p><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer\u00a0support\u00a0for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in English (C1)<\/li><li>Have a degree in Marketing or related field<\/li><li>Have experience in Digital Marketing<\/li><li>Have experience on\u00a0<b>paid campaign management\u00a0<\/b>(mandatory)<\/li><li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le au Portugal (sur site<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre aux demandes de nos clients par t\u00e9l\u00e9phone, sur l\u2019utilisation de leur cr\u00e9dit en cours, et\/ou sur toute demande li\u00e9e \u00e0 un nouveau projet,\u00a0<\/li><li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l\u2019offre de financement la mieux adapt\u00e9e,\u00a0<\/li><li>D\u00e9velopper une relation durable et de qualit\u00e9 pour enrichir le portefeuille Clients dans le cadre de notre enjeu d\u2019Excellence relationnelle,\u00a0<\/li><li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li><li>G\u00e9rer les dossiers confi\u00e9s dans le respect des proc\u00e9dures et des r\u00e8gles de s\u00e9curit\u00e9, en d\u00e9montrant un comportement exemplaire notamment en mati\u00e8re de rigueur et d\u2019int\u00e9grit\u00e9.<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;as une exp\u00e9rience ant\u00e9rieure dans des institutions financi\u00e8res \/ bancaires est un plus<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Braga, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1562818\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:52.746+08:00\",\"created_at\":\"2025-12-19T02:31:51.140+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Conseiller-Client--Francophone----Domaine-bancaire_R1562818\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556702\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:41.229+08:00\",\"created_at\":\"2025-12-19T02:31:46.090+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"job_requisition_id\":\"R1556702\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556702\",\"wid\":\"dd66bdea0a83100c0a49a9cb34010000\",\"descriptor\":\"R1556702 Baguio Customer Service Advisor \u2013 RCX 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21996\",\"source\":\"Talkpush\",\"id\":737,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667966\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO iRecruit Engage 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667966\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:35.343+08:00\",\"created_at\":\"2025-12-19T02:31:45.453+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340771\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"job_requisition_id\":\"R1667966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667966\",\"wid\":\"d7657d3444db102c438a0b9f21820000\",\"descriptor\":\"R1667966 CDO iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21995\",\"source\":\"Talkpush\",\"id\":738,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667877\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - San Lazaro 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1667877\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:30.332+08:00\",\"created_at\":\"2025-12-19T02:31:45.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100404209\",\"wid\":\"60219339f7a01064b79c916571dc13e6\",\"descriptor\":\"Gladys Idmilao (100404209)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"job_requisition_id\":\"R1667877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"miko.lijauco@concentrix.com\"},\"first_name\":\"Miko Lijauco (100229017)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667877\",\"wid\":\"d7657d3444db102c304d981d81ae0001\",\"descriptor\":\"Talent Connect - San Lazaro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21994\",\"source\":\"Talkpush\",\"id\":739,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674338\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Abidjan - Fran\u00e7ais\",\"street\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"city\":\"Abidjan\",\"state\":null,\"postal_code\":\"01 BP 7171 01\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b>&#x1f31f;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialiste de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><p><\/p><p>\u00b7 Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><p><\/p><p>\u00b7 Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><p><\/p><p>\u00b7 G\u00e9rer efficacement les r\u00e9clamations.<\/p><p><\/p><p>\u00b7 \u00catre un ambassadeur de la satisfaction client !<\/p><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p><\/p><p>o Une r\u00e9mun\u00e9ration fixe associ\u00e9e \u00e0 une prime d\u2019objectif<\/p><p><\/p><p>o Un contrat de STAGE \u00e9volutif avec des horaires flexibles.<\/p><p><\/p><p>o Des navettes gratuites en fin de journ\u00e9e<\/p><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><p><\/p><p>o Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p>o Une formation initiale et continue.<\/p><p><\/p><p>o Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p><\/p><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><p><\/p><p>\u00b7<b> Ma\u00eetrisent parfaitement les langues, Fran\u00e7aise et anglaise<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><p><\/p><p>\u00b7 <b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><p><\/p><p>\u00b7<b> Ma\u00eetrisent les outils digitaux<\/b> et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1. Test de s\u00e9lection online (45 minutes) <\/b>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p><b>2. S\u00e9lection t\u00e9l\u00e9phonique (15 minutes) <\/b>: une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste et votre disponibilit\u00e9<\/p><p><\/p><p><b>En pr\u00e9sentiel <\/b>:<\/p><p><\/p><p><b>3. Entretien individuel (30 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1674338\",\"location\":\"Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:31:48.074+08:00\",\"created_at\":\"2025-12-19T02:31:45.017+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client--F-H----Service-Client---Abidjan---Franais_R1674338\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"01 BP 7171 01\",\"primary_location\":{\"id\":\"CI-ABI-MARIN-02\",\"wid\":\"67c6ce5ee10b101d487d2a3493f20000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"marielle.attoumo@concentrix.com\"},\"first_name\":\"Attoumo, Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102568168\",\"wid\":\"da7d7d2449a21010329bbbcbd3690002\",\"descriptor\":\"Marielle Ange Yasmina Ezouma Attoumo (102568168)\"},{\"id\":\"102569417\",\"wid\":\"da7d7d2449a2101032940a4a10160000\",\"descriptor\":\"Imane Sbai (102569417)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365631\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client--F-H----Service-Client---Abidjan---Franais_R1674338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client--F-H----Service-Client---Abidjan---Franais_R1674338\/apply\",\"job_requisition_id\":\"R1674338\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paul.yumamorisho@concentrix.com\"},\"first_name\":\"Paul Emmanuel Yuma Morisho (102543305)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674338\",\"wid\":\"dbf35810b3751032fe900ae746c70000\",\"descriptor\":\"Conseiller Client (F\/H) - Service Client - Abidjan - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><\/div><\/div>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21990\",\"source\":\"Talkpush\",\"id\":740,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1554972\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554972\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:28.780+08:00\",\"created_at\":\"2025-12-19T02:31:44.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"job_requisition_id\":\"R1554972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"al.pagulayan@concentrix.com\"},\"first_name\":\"Al Pagulayan (100165891)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554972\",\"wid\":\"d9a5ceb60898100a782b6938a8d70000\",\"descriptor\":\"PWD Hiring - Shaw 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21987\",\"source\":\"Talkpush\",\"id\":741,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682192\",\"campaign_type\":\"job_application\",\"job_title\":\"ONE MAKATI ARP TALKPUSH 2026\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682192\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:25:36.952+08:00\",\"created_at\":\"2025-12-19T02:31:44.614+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krystal.budod@concentrix.com\"},\"first_name\":\"Budod, Krystal\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"job_requisition_id\":\"R1682192\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682192\",\"wid\":\"d3d4802273da103a655ff40d05b10000\",\"descriptor\":\"ONE MAKATI ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21986\",\"source\":\"Talkpush\",\"id\":742,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667866\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Cyberwest  2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><\/div>\",\"ats_external_id\":\"R1667866\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:38.811+08:00\",\"created_at\":\"2025-12-19T02:31:44.566+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ronnie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Ronnie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"101633072\",\"wid\":\"9bcabed2154801c94714272e4d0909b6\",\"descriptor\":\"Anagel Visto-Portezo (101633072)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103247749\",\"wid\":\"07b0b2aee7411038e7ea5487c8820000\",\"descriptor\":\"Ronnie Bautista (103247749)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350636\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\/apply\",\"job_requisition_id\":\"R1667866\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jasper.gopez@concentrix.com\"},\"first_name\":\"Jasper Gopez (575729)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667866\",\"wid\":\"d7657d3444db102c2f07f8367b570001\",\"descriptor\":\"Talent Connect - Cyberwest  2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21985\",\"source\":\"Talkpush\",\"id\":743,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667091\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu Jcenter Events 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667149\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:23:58.941+08:00\",\"created_at\":\"2025-12-19T02:31:44.289+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1667882\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:53.786+08:00\",\"created_at\":\"2025-12-19T02:31:44.216+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2026_R1667882\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - 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UPA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21981\",\"source\":\"Talkpush\",\"id\":746,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1664179\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363945\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--German-speaking----Insurance-Company_R1664179\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--German-speaking----Insurance-Company_R1664179\/apply\",\"job_requisition_id\":\"R1664179\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664179\",\"wid\":\"d8d4a6f1d7b1102839ee09aa2d970001\",\"descriptor\":\"Customer Representative (German-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21980\",\"source\":\"Talkpush\",\"id\":747,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1684488\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Korean\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684488\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:25:07.375+08:00\",\"created_at\":\"2025-12-19T02:31:44.085+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thikieuoanh.le@concentrix.com\"},\"first_name\":\"Le, Thi Kieu Oanh\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103235389\",\"wid\":\"98cc1c67ccea1039c6bfe19ce5f00000\",\"descriptor\":\"Le Thi Kieu Oanh (103235389)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349394\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\/apply\",\"job_requisition_id\":\"R1684488\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684488\",\"wid\":\"d3d4802273da103be11e8867b8240000\",\"descriptor\":\"Advisor I, Customer Service - Korean\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21979\",\"source\":\"Talkpush\",\"id\":748,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667869\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Eton 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667869\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:41.003+08:00\",\"created_at\":\"2025-12-19T02:31:44.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - 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Eton 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21978\",\"source\":\"Talkpush\",\"id\":749,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1555226\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO XTRA 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1555226\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:31.791+08:00\",\"created_at\":\"2025-12-19T02:31:44.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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UPA 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667188\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:53.656+08:00\",\"created_at\":\"2025-12-19T02:31:43.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"juvelyn.altisin@concentrix.com\"},\"first_name\":\"Altisin, Juvelyn\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667103\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:22.748+08:00\",\"created_at\":\"2025-12-19T02:31:43.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"job_requisition_id\":\"R1667103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michelleanne.alvarez@concentrix.com\"},\"first_name\":\"Michelle Anne Alvarez (100465469)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667103\",\"wid\":\"d7657d3444db102b91c7266e06210000\",\"descriptor\":\"Customer Service Advisor - One Makati Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21975\",\"source\":\"Talkpush\",\"id\":752,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1665923\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Davao 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance lev<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665923\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:15.145+08:00\",\"created_at\":\"2025-12-19T02:31:43.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"job_requisition_id\":\"R1665923\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665923\",\"wid\":\"d1941d243ebe102a1a6aac404fa90000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21972\",\"source\":\"Talkpush\",\"id\":753,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682703\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bulacan Hub 2026\",\"street\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"address\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"postal_code\":\"3023\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682703\",\"location\":\"San Jose Del Monte, Bulacan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:56.387+08:00\",\"created_at\":\"2025-12-19T02:31:43.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"3023\",\"primary_location\":{\"id\":\"PH-SJD-CMHUB-02\",\"wid\":\"9139e2fa25670130f69223335b080c8c\",\"descriptor\":\"PHL San Jose Del Monte - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667880\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:47.832+08:00\",\"created_at\":\"2025-12-19T02:31:43.310+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"olimasuvanee.delson@concentrix.com\"},\"first_name\":\"Delson, Olima Suvanee\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102183856\",\"wid\":\"73e197c0f43c1018f4fb5c7c73610000\",\"descriptor\":\"Jose Rafael Parre\u00f1o (102183856)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\/apply\",\"job_requisition_id\":\"R1667880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.soriano@concentrix.com\"},\"first_name\":\"Mac Soriano (102229215)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667880\",\"wid\":\"d7657d3444db102c30803c472bb30000\",\"descriptor\":\"Talent Connect - Spark Place Cubao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21968\",\"source\":\"Talkpush\",\"id\":755,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667972\",\"campaign_type\":\"job_application\",\"job_title\":\"Clark iRecruit Engage 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667972\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:31.581+08:00\",\"created_at\":\"2025-12-19T02:31:43.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556709\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:30.825+08:00\",\"created_at\":\"2025-12-19T02:31:43.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683455\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-12T12:01:57.635+08:00\",\"created_at\":\"2025-12-19T02:31:42.634+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - 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Baguio XTRA 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556686\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:35.966+08:00\",\"created_at\":\"2025-12-19T02:31:42.118+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2025_R1556686-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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Faith\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21959\",\"source\":\"Talkpush\",\"id\":760,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1671513\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li><li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li><li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li><li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li><li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li><li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li><li>Have experience in customer service, preferably in the travel or online booking industry.<\/li><li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li><li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li><li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li><li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667857\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:32.030+08:00\",\"created_at\":\"2025-12-19T02:31:42.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102880583\",\"wid\":\"f12cb2758e87102d9e30f6b5bada0000\",\"descriptor\":\"Elisa Sanchez (102880583)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"101947532\",\"wid\":\"869af949f00e010e1a67e88d68e60000\",\"descriptor\":\"Jam Pesta\u00f1o (101947532)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"100435344\",\"wid\":\"60219339f7a010649c4bce744201d8b0\",\"descriptor\":\"Rowena Labicane (100435344)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101975075\",\"wid\":\"6ddfa8aa9c4b011b278bde5e35c80000\",\"descriptor\":\"Sheila Delos Reyes (101975075)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"100328991\",\"wid\":\"60219339f7a010649c18545bab85518d\",\"descriptor\":\"Ana Bunyi (100328991)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350622\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"job_requisition_id\":\"R1667857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667857\",\"wid\":\"d7657d3444db102c2d8b4dd2edc50001\",\"descriptor\":\"Talent Connect - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21957\",\"source\":\"Talkpush\",\"id\":762,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682193\",\"campaign_type\":\"job_application\",\"job_title\":\"BP One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682193\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:22.685+08:00\",\"created_at\":\"2025-12-19T02:31:41.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"job_requisition_id\":\"R1682193\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682193\",\"wid\":\"d3d4802273da103a6588bf0f2c870000\",\"descriptor\":\"BP One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21956\",\"source\":\"Talkpush\",\"id\":763,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682909\",\"campaign_type\":\"job_application\",\"job_title\":\"SHAW ARP TALKPUSH 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682909\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:28.599+08:00\",\"created_at\":\"2025-12-19T02:31:41.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"job_requisition_id\":\"R1682909\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronald.ramas@concentrix.com\"},\"first_name\":\"Ronald Ramas (101418984)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682909\",\"wid\":\"d3d4802273da103b01b483c75d770000\",\"descriptor\":\"SHAW ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21954\",\"source\":\"Talkpush\",\"id\":764,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1621372\",\"campaign_type\":\"job_application\",\"job_title\":\"Chuy\u00ean Vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch H\u00e0ng (Ti\u1ebfng Nh\u1eadt)\",\"street\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\",\"address\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\",\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"postal_code\":null,\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1621372\",\"location\":\"Ho Chi Minh, H\u1ed3 Ch\u00ed Minh\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:25.411+08:00\",\"created_at\":\"2025-12-19T02:31:40.329+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":null,\"primary_location\":{\"id\":\"VN-HOC-FLEMI-01\",\"wid\":\"bc3f7f69a4400149b44450897f19674b\",\"descriptor\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eb10c85b63b410342528e183b7400000\",\"address\":\"hongloan.nguyenlam@concentrix.com\"},\"last_name\":\"Loan\",\"first_name\":\"Nguyen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-318899\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\/apply\",\"job_requisition_id\":\"R1621372\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"72b386d0c8aa1014211b0f2262770000\",\"address\":\"ratika.bhargava@concentrix.com\"},\"last_name\":\"Bhargava\",\"first_name\":\"Ratika\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1621372\",\"wid\":\"cfaa084ed0951003af4afbf9fcd00000\",\"descriptor\":\"R1621372 Chuy\u00ean Vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch H\u00e0ng (Ti\u1ebfng Nh\u1eadt) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eb10c85b63b410342528e183b7400000\",\"address\":\"hongloan.nguyenlam@concentrix.com\"},\"last_name\":\"Loan\",\"first_name\":\"Nguyen\"},{\"email\":{\"wid\":\"bad45e7649641039362cbafca5820001\",\"address\":\"thikieuoanh.le@concentrix.com\"},\"last_name\":\"Le\",\"first_name\":\"Thi Kieu Oanh\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21953\",\"source\":\"Talkpush\",\"id\":765,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1554995\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Baguio 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554995\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-08T07:59:15.695+08:00\",\"created_at\":\"2025-12-19T02:31:38.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"job_requisition_id\":\"R1554995\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554995\",\"wid\":\"cb96a63e8e75100a79a0447dcfa60000\",\"descriptor\":\"R1554995 PWD Hiring - Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21952\",\"source\":\"Talkpush\",\"id\":766,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1575601\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Dutch (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Digital Ads\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a <b>Technical Support Digital Ads<\/b>, you will:<\/p><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer\u00a0support\u00a0for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Spanish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have a degree in Marketing or related field<\/li><li>Have experience in Digital Marketing<\/li><li>Have experience on\u00a0<b>paid campaign management\u00a0<\/b> (mandatory)<\/li><li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554943\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:19.460+08:00\",\"created_at\":\"2025-12-19T02:31:35.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - 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J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682855\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:07.778+08:00\",\"created_at\":\"2025-12-19T02:31:35.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"job_requisition_id\":\"R1682855\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682855\",\"wid\":\"bec5b2cc6590103aff7d529887820000\",\"descriptor\":\"CEBU JCENTER ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21937\",\"source\":\"Talkpush\",\"id\":773,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1568649\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod Events 2025\",\"street\":\"PHL Bacolod City - One Sanparq\",\"address\":\"PHL Bacolod City - One Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><span> <\/span><\/p>\",\"ats_external_id\":\"R1568649\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:08.238+08:00\",\"created_at\":\"2025-12-19T02:31:34.424+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-LACSO-Y0\",\"wid\":\"b67da9176e3d1062f9e3b15fa92bc285\",\"descriptor\":\"PHL Bacolod City - One Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"job_requisition_id\":\"R1568649\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568649\",\"wid\":\"be118aacc6c91013ad448c6409c80000\",\"descriptor\":\"R1568649 Bacolod Events 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21934\",\"source\":\"Talkpush\",\"id\":774,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559102\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1559102\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:07.735+08:00\",\"created_at\":\"2025-12-19T02:31:33.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338314\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"job_requisition_id\":\"R1559102\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559102\",\"wid\":\"b66de4e88a41100e2970320060870001\",\"descriptor\":\"R1559102 BP Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21932\",\"source\":\"Talkpush\",\"id\":775,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559115\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Spark 2025\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559115\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:06.301+08:00\",\"created_at\":\"2025-12-19T02:31:33.462+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338408\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"job_requisition_id\":\"R1559115\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559115\",\"wid\":\"b66de4e88a41100e2a65fa33b9100001\",\"descriptor\":\"R1559115 BP Spark 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"2da7449e0dba1013242dd8cb42740003\",\"address\":\"justincarlo.masaganda@concentrix.com\"},\"last_name\":\"Masaganda\",\"first_name\":\"Justin-Carlo\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"06c6dc9caa901015063743ccd74e0002\",\"address\":\"laurencelynx.zapanta@concentrix.com\"},\"last_name\":\"Zapanta\",\"first_name\":\"Laurence Lynx\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21931\",\"source\":\"Talkpush\",\"id\":776,\"_score\":1},{\"campaign_title\":\"Advisor I, Collections R1678931\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior O2C Specialist (German-speaking) \u2013 Med Equipment Project\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Senior O2C Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Senior O2C Specialist, you will:<\/p><ul><li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li><li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li><li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li><li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li><li>Drive process automation, standardization, and efficiency initiatives.<\/li><li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li><li>Train and mentor junior O2C specialists to build a strong team.<\/li><li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li><li>Have 5\u20137 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li><li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li><li>Have strong analytical and problem-solving skills.<\/li><li>Have excellent stakeholder management and negotiation skills.<\/li><li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li><li>Have exposure to global business environments and multi-currency transactions.<\/li><li>Have leadership and mentoring capabilities.<\/li><li>Have advanced Excel and Reporting Skills<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners\u2019 products and services by incoming calls or emails.<\/li><li>Review requests, make appropriate decisions, and process accordingly<\/li><li>Demonstrate the ability to analyze information and solve problems<\/li><li>Work on continuous improvement for customer satisfaction<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (written and oral) and fluent in English (B2)<\/li><li>Have excellent writing and communication skills coupled with empathy and team spirit\u00a0<\/li><li>Love to identify the customers\u2019 needs and propose fast solutions\u00a0<\/li><li>Are proactive, results-driven, self-motivated, and a great team player<\/li><li>Having previous customer experience is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Charg\u00e9 d\u2019Assistance Technique au Portugal (T\u00e9l\u00e9travail<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que Charg\u00e9 d\u2019Assistance Technique au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>\u00catre le premier point de contact pour des clients qui comptent sur toi pour r\u00e9soudre rapidement leurs difficult\u00e9s techniques.<\/li><li>Agir comme un v\u00e9ritable partenaire : \u00e0 l\u2019\u00e9coute, p\u00e9dagogue et orient\u00e9 solutions.<\/li><li>Jouer un r\u00f4le essentiel pour garantir une exp\u00e9rience fluide, en prolongeant l\u2019engagement et la qualit\u00e9 de service port\u00e9s par nos \u00e9quipes.<\/li><li>Contribuer au d\u00e9veloppement d\u2019une entreprise fran\u00e7aise, leader dans la gestion et l\u2019exploitation d\u2019infrastructures de recharge et acteur majeur de la mobilit\u00e9 \u00e9lectrique.<\/li><li>Repr\u00e9senter un grand groupe reconnu pour son expertise dans la distribution de mat\u00e9riel \u00e9lectrique.<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as\u00a0un haut niveau de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as\u00a0de l&#39;exp\u00e9rience dans des fonctions techniques ou dans le service client.<\/li><li>T&#39;es passionn\u00e9(e) par les sujets li\u00e9s aux \u00e9nergies renouvelables et t&#39;as des comp\u00e9tences en technologie.<\/li><li>T&#39;es capable de comprendre les politiques, les proc\u00e9dures et les garanties et t&#39;es familier avec la g\u00e9ographie du march\u00e9.<\/li><li>T\u2019es capable de r\u00e9soudre des probl\u00e8mes et de proposer des solutions.<\/li><li>T&#39;es capable de r\u00e9soudre des probl\u00e8mes et de fournir des solutions.<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>T\u00e9l\u00e9travail depuis le Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1688032\",\"location\":\"WAH\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:18.434+08:00\",\"created_at\":\"2025-12-19T02:31:32.336+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Charg-d-Assistance-Technique--francophone----Bornes-de-Recharge_R1688032\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"ana.azevedocarneiro@concentrix.com\"},\"first_name\":\"Azevedo Carneiro, Ana Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102552416\",\"wid\":\"da7d7d2449a2101032f800e5a3ee0000\",\"descriptor\":\"Ana Azevedo Carneiro (102552416)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365313\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Charg-d-Assistance-Technique--francophone----Bornes-de-Recharge_R1688032\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Charg-d-Assistance-Technique--francophone----Bornes-de-Recharge_R1688032\/apply\",\"job_requisition_id\":\"R1688032\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688032\",\"wid\":\"b40207992287103fa3db4185b3460000\",\"descriptor\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge - T\u00e9l\u00e9travail\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21925\",\"source\":\"Talkpush\",\"id\":779,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666285\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - San Lazaro XTRA 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666285\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:30.083+08:00\",\"created_at\":\"2025-12-19T02:31:31.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"job_requisition_id\":\"R1666285\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666285\",\"wid\":\"aecb771cc257102a61f526068d690000\",\"descriptor\":\"Customer Service Advisor - San Lazaro XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21924\",\"source\":\"Talkpush\",\"id\":780,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666265\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XTRA 2026\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666265\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:23:58.513+08:00\",\"created_at\":\"2025-12-19T02:31:31.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"manuel.antonio1@concentrix.com\"},\"first_name\":\"Antonio, Manuel Jr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349818\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"job_requisition_id\":\"R1666265\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666265\",\"wid\":\"aecb771cc257102a5fee2df1be540000\",\"descriptor\":\"Customer Service Advisor - Baguio XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21923\",\"source\":\"Talkpush\",\"id\":781,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666272\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao XTRA 2026\",\"street\":\"PHL Davao City - Abreeza Corporate Center\",\"address\":\"PHL Davao City - Abreeza Corporate Center\",\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666272\",\"location\":\"Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:15.463+08:00\",\"created_at\":\"2025-12-19T02:31:31.236+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y1\",\"wid\":\"1aead101141c01c3c6d0ed2ca10f6edc\",\"descriptor\":\"PHL Davao City - Abreeza Corporate Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349682\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\/apply\",\"job_requisition_id\":\"R1666272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666272\",\"wid\":\"aecb771cc257102a60c258984df30000\",\"descriptor\":\"Customer Service Advisor - Davao XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21921\",\"source\":\"Talkpush\",\"id\":782,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666278\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton XTRA 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666278\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:40.896+08:00\",\"created_at\":\"2025-12-19T02:31:31.077+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.arlegui@concentrix.com\"},\"first_name\":\"Arlegui, Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"job_requisition_id\":\"R1666278\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666278\",\"wid\":\"aecb771cc257102a6180446ef2710000\",\"descriptor\":\"Customer Service Advisor - Eton XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21920\",\"source\":\"Talkpush\",\"id\":783,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683444\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683444\",\"location\":\"Santa Cruz, National Capital Region 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667982\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:52.932+08:00\",\"created_at\":\"2025-12-19T02:31:30.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"job_requisition_id\":\"R1667982\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667982\",\"wid\":\"acd33e5c439e102c44b5a96815710000\",\"descriptor\":\"R1667982 Ilo-Ilo iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21916\",\"source\":\"Talkpush\",\"id\":785,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667862\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - CDO 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667957\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:36.156+08:00\",\"created_at\":\"2025-12-19T02:31:28.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21910\",\"source\":\"Talkpush\",\"id\":789,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1689692\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker voor een Grote Online Reisorganisatie\",\"street\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"address\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"city\":\"Willemstad\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Cura\u00e7ao\",\"short_description\":\"\",\"long_description\":\"<p><b>Klantenservice Medewerker voor een Grote Online Reisorganisatie<\/b><\/p><p><\/p><p><span>Sta jij klaar om reizigers te helpen en hun dag n\u00e9t wat makkelijker te maken?\u00a0 Bij ons maak je \u00e9cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem \u2013 jij biedt ondersteuning via verschillende kanalen met aandacht en klantvriendelijkheid. Stap in een rol waarin jij het aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/span><\/p><p><\/p><h2>Wat ga je doen als klantenservicemedewerker?<\/h2><p><\/p><p>Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie \u2013 jij helpt hen snel en vriendelijk op weg, via telefoon, mail of chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat elke reiziger zich gehoord en geholpen voelt. Jij zorgt ervoor dat reizigers snel weer verder kunnen met hun reis \u2013 goed ge\u00efnformeerd en zonder stress.\u00a0<\/p><p><\/p><h2>Wat krijg je van ons?<\/h2><ul><li><p>Je ontvangt een <b>aantrekkelijk startsalaris<\/b> dat meegroeit met jouw ervaring.<\/p><\/li><li><p>Voor je start, krijg je een <b>volledig betaalde training <\/b>zodat je goed voorbereid bent.<\/p><\/li><li><p>Onregelmatige werktijden? Dat zie je terug op je loonstrook.\u00a0<\/p><\/li><li><p>Maak gebruik van ons <b>gratis transport<\/b> en kom ontspannen op je werk aan.<\/p><\/li><li><p>Ontdek <b>nieuwe skills<\/b> en verdiep je kennis via onze leerplatform<b> Concentrix University<\/b><\/p><\/li><li><p>Breng je een nieuwe collega aan? Dan krijgen jullie <b>allebei<\/b> een <b>leuke bonus.<\/b><\/p><\/li><li><p>Toon jij initiatief en potentie? Dan liggen er <b>mooie doorgroeikansen<\/b> voor je klaar.\u00a0<\/p><\/li><\/ul><p><\/p><h2>Wat vragen wij van jou?<\/h2><p>&#x1f393; Je beheerst zowel het Nederlands als Engels, in woord \u00e9n geschrift;<\/p><p>\u23f0 Je hebt geen moeite met werken in de avond, nacht of tijdens feestdagen;<\/p><p>&#x1f31f; Met jouw proactieve houding los je problemen snel en doeltreffend op;<\/p><p>&#x1f4bb; Je voelt je thuis in een digitale werkomgeving en leert snel;<\/p><p><\/p><h2><span>Ook als je niet overal aan voldoet, moedigen we je aan om te solliciteren. We kijken verder dan je cv!\u00a0 <\/span><\/h2><p><\/p><h2>Ervaar de beste versie van jezelf!<\/h2><p>Voelt dit als de perfecte volgende stap in jouw carri\u00e8re? NOS TA BUSKANDO ABO! Solliciteer vandaag nog en ontdek waarom meer dan 440.000 collega\u2019s wereldwijd Concentrix hun \u2018werkgever van\u00a0keuze\u2019\u00a0noemen.<\/p><p><\/p><p><b>Solliciteer direct!<\/b><\/p><p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar Mirella Lenderbor via mirella.lenderbor&#64;concentrix.com of Shannon Kuiper via shannon.kuiper&#64;concentrix.com.<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer<\/b><\/i><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682190\",\"location\":\"Makati City, National Capital Region 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a <b>Technical Support Digital Ads<\/b>, you will:<\/p><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer\u00a0support\u00a0for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in French (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have a degree in Marketing or related field<\/li><li>Have experience in Digital Marketing<\/li><li>Have experience on\u00a0<b>paid campaign management\u00a0<\/b> (mandatory)<\/li><li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b>&#x1f31f;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialiste de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><p><\/p><p>\u00b7 Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><p><\/p><p>\u00b7 Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><p><\/p><p>\u00b7 G\u00e9rer efficacement les r\u00e9clamations.<\/p><p><\/p><p>\u00b7 \u00catre un ambassadeur de la satisfaction client !<\/p><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p><\/p><p>o Une r\u00e9mun\u00e9ration fixe associ\u00e9e \u00e0 une prime d\u2019objectif<\/p><p><\/p><p>o Une prime de langue<\/p><p><\/p><p>o Un contrat de STAGE \u00e9volutif avec des horaires flexibles<\/p><p><\/p><p>o Des navettes gratuites en fin de journ\u00e9e<\/p><p><\/p><p><\/p><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><p><\/p><p>o Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p>o Une formation initiale et continue.<\/p><p><\/p><p>o Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p><\/p><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><p><\/p><p>\u00b7<b> Ma\u00eetrisent parfaitement les langues, Fran\u00e7aise et anglaise<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><p><\/p><p>\u00b7 <b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><p><\/p><p>\u00b7<b> Ma\u00eetrisent les outils digitaux<\/b> et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1. 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Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><\/p><p>\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1674350\",\"location\":\"Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:31:48.015+08:00\",\"created_at\":\"2025-12-19T02:31:28.022+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client-Bilingue--F-H----Service-Client---Abidjan---Franais-Anglais_R1674350\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"01 BP 7171 01\",\"primary_location\":{\"id\":\"CI-ABI-MARIN-02\",\"wid\":\"67c6ce5ee10b101d487d2a3493f20000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marielle.attoumo@concentrix.com\"},\"first_name\":\"Attoumo, Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102568168\",\"wid\":\"da7d7d2449a21010329bbbcbd3690002\",\"descriptor\":\"Marielle Ange Yasmina Ezouma Attoumo (102568168)\"},{\"id\":\"102569417\",\"wid\":\"da7d7d2449a2101032940a4a10160000\",\"descriptor\":\"Imane Sbai (102569417)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365669\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client-Bilingue--F-H----Service-Client---Abidjan---Franais-Anglais_R1674350\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Marina-View---Boulevard-de-lindni-A23--Indni\/Conseiller-Client-Bilingue--F-H----Service-Client---Abidjan---Franais-Anglais_R1674350\/apply\",\"job_requisition_id\":\"R1674350\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cherif.osseni@concentrix.com\"},\"first_name\":\"Cherif Osseni (102564860)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674350\",\"wid\":\"abb0662966581032ff6645773c860000\",\"descriptor\":\"Conseiller Client (F\/H) - Service Client - Abidjan - Bilingue (FR\/EN)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21903\",\"source\":\"Talkpush\",\"id\":796,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683389\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682810\",\"location\":\"City of Muntinlupa\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:25:37.431+08:00\",\"created_at\":\"2025-12-19T02:31:26.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"City of Muntinlupa\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y3\",\"wid\":\"b67da9176e3d1062f9e39b65ec2cc25b\",\"descriptor\":\"PHL Muntinlupa - Alabang 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683384\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:45.321+08:00\",\"created_at\":\"2025-12-19T02:31:26.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Laguna 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21895\",\"source\":\"Talkpush\",\"id\":801,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1658685\",\"campaign_type\":\"job_application\",\"job_title\":\"Support Consultant (Dutch-Speaking) - Betting App\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li><li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li><li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li><li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li><li>Offer feedback and recommendations to optimize internal processes.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Dutch and fluent in English (B2) - Both languages written and oral<\/li><li>Have an interest in sports and you are a team player with a positive attitude<\/li><li>Have good typing and computer skills (MS Office applications)<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have the ability to explain complex concepts clearly and concisely<\/li><li>Previous experience in a customer service center is an advantage, but not required<\/li><li>Availability to work on rotational shifts<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364159\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Support-Consultant--Dutch-Speaking----Betting-App_R1658685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Support-Consultant--Dutch-Speaking----Betting-App_R1658685\/apply\",\"job_requisition_id\":\"R1658685\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1658685\",\"wid\":\"9ec0b8e0b4091023b1f7d298aea00000\",\"descriptor\":\"Support Consultant (Dutch-Speaking) - Betting App\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21893\",\"source\":\"Talkpush\",\"id\":802,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667860\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Baguio 2026\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667860\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:23:58.867+08:00\",\"created_at\":\"2025-12-19T02:31:25.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danbrian.arenas@concentrix.com\"},\"first_name\":\"Arenas, Dan Brian\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"job_requisition_id\":\"R1667860\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667860\",\"wid\":\"9e0ce9724b6b102c2df82f28a1290000\",\"descriptor\":\"Talent Connect - Baguio 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21891\",\"source\":\"Talkpush\",\"id\":803,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667863\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Cebu IT Park 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667989\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:37.276+08:00\",\"created_at\":\"2025-12-19T02:31:24.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"job_requisition_id\":\"R1667989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667989\",\"wid\":\"9e0ce9724b6b102c45a704650c890000\",\"descriptor\":\"R1667989 Cyberwest iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667861\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:50.999+08:00\",\"created_at\":\"2025-12-19T02:31:24.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"neilrobert.antonio@concentrix.com\"},\"first_name\":\"Antonio, Neil Robert\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102073908\",\"wid\":\"6903affddc6b10032c73fa12ded90000\",\"descriptor\":\"Vilma San Luis (102073908)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102096662\",\"wid\":\"f3587d7d0417100c418b3d17a4620000\",\"descriptor\":\"Maria Anna Nagales (102096662)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102050714\",\"wid\":\"daa71ab27ef4101900a5f68f1cf70000\",\"descriptor\":\"Jenelyn Fernandez (102050714)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101552753\",\"wid\":\"dfcf7e8fd8190123ae446e8a6d29c3b2\",\"descriptor\":\"MM Masongsong (101552753)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101503499\",\"wid\":\"1f436bb147a3010e3e44d224f33feb31\",\"descriptor\":\"Krish Cornelio (101503499)\"},{\"id\":\"101581451\",\"wid\":\"ba00b1ca16300194fc330c9b680a6057\",\"descriptor\":\"Barbie Pardinez (101581451)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"103466579\",\"wid\":\"09abeaf7f7e61000b83b768cd22d0000\",\"descriptor\":\"Maezy Garin (103466579)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349683\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\/apply\",\"job_requisition_id\":\"R1667861\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667861\",\"wid\":\"9e0ce9724b6b102c2e1970f9a7d80000\",\"descriptor\":\"Talent Connect - Bridgetowne 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21887\",\"source\":\"Talkpush\",\"id\":806,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1667176\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667176\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:53:03.142+08:00\",\"created_at\":\"2025-12-19T02:31:24.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102978406\",\"wid\":\"393c0b56506f101fe61a42d11df30000\",\"descriptor\":\"Andrew Marzan 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed<\/li><li>Career Progression: 80% of our frontline leadership team began in this role, we\u2019re serious about internal growth.<\/li><li>Supportive Culture: Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.<\/li><li>Permanent employment opportunity<\/li><li>Free Parking &amp; in Vibrant - award winning workplace<\/li><li>Reward and recognition programs<\/li><li>Perks and partnership discounts with well-known brands<\/li><li>An exciting role<\/li><li>Free Employee Assistance Program (EAP) for all staff and immediate family members<\/li><\/ul><p><b>\u00a0\u00a0<\/b><\/p><p><b>Who are you?<\/b><\/p><ul><li>You believe quality customer service is paramount when dealing with customers. No contact centre experience necessary but exceptional customer service skills are a must!<\/li><li>Ability to navigate multiple computer systems and programs in a fast-paced environment<\/li><li>Passionate about customer service and an excellent communicator<\/li><li>Strong communication and interpersonal skills with a professional, friendly approach<\/li><li>Efficient investigation and problem-solving skills<\/li><li>Ability to adapt and retain product knowledge in dynamic and evolving markets<\/li><li>Strong communication and interpersonal skills with a professional, friendly approach<\/li><li>Must <b>have full working rights<\/b>\u00a0in Australia and be at least <b>18 years of age<\/b><\/li><li>Ability to complete\u00a0background and police checks.<\/li><\/ul><p><\/p><p>We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you are excited to take on a new exciting new role, <b>APPLY NOW!<\/b><\/p><p><i>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1662048\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:31:12.342+08:00\",\"created_at\":\"2025-12-19T02:31:17.006+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"josh.barr@concentrix.com\"},\"first_name\":\"Barr, Joshua\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103224837\",\"wid\":\"c5be6a8b134f103530de26a85a6d0000\",\"descriptor\":\"Emma Borthwick (103224837)\"},{\"id\":\"103433513\",\"wid\":\"78e18f7d4e7210351d06f3bce2d90000\",\"descriptor\":\"Piper Girdler (103433513)\"},{\"id\":\"729034\",\"wid\":\"f6358e3b3d6d01d35c6cbbcf0019e940\",\"descriptor\":\"Roger Rooms (729034)\"},{\"id\":\"103231226\",\"wid\":\"8e6811f2f1df1032b31e7b5198360000\",\"descriptor\":\"Josh Barr (103231226)\"},{\"id\":\"103388451\",\"wid\":\"ad6f51f92ec810274df0f906cd570000\",\"descriptor\":\"Wendy Groom (103388451)\"},{\"id\":\"102210014\",\"wid\":\"a2c0782c35771004e42541e486f00000\",\"descriptor\":\"Nicole Faets (102210014)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"819936\",\"wid\":\"9f196ba80a87019803308e9c0319bd30\",\"descriptor\":\"Krista Page (819936)\"},{\"id\":\"102209977\",\"wid\":\"a2c0782c35771004e0f30d3ff6160000\",\"descriptor\":\"David Byrne (102209977)\"},{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"},{\"id\":\"102882049\",\"wid\":\"00b1c696d4fc101528e669bd83a70000\",\"descriptor\":\"Demi Jones (102882049)\"},{\"id\":\"102154565\",\"wid\":\"b60d23e33a4a100712a9692bc50c0000\",\"descriptor\":\"Vee Fraser (102154565)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358956\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\/apply\",\"job_requisition_id\":\"R1662048\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"joshua.brown@concentrix.com\"},\"first_name\":\"Joshua Brown (101490660)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1662048\",\"wid\":\"864855068eed10265b895ed964280001\",\"descriptor\":\"RST Customer Service Specialists\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21863\",\"source\":\"Talkpush\",\"id\":816,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667166\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667166\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:10.589+08:00\",\"created_at\":\"2025-12-19T02:31:16.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667872\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:25.745+08:00\",\"created_at\":\"2025-12-19T02:31:16.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dennis.ampong@concentrix.com\"},\"first_name\":\"Ampong, Dennis\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"job_requisition_id\":\"R1667872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667872\",\"wid\":\"7f2b13bf5763102c2f996649514e0000\",\"descriptor\":\"Talent Connect - SMM 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21860\",\"source\":\"Talkpush\",\"id\":818,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667169\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667987\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:12.597+08:00\",\"created_at\":\"2025-12-19T02:31:16.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"job_requisition_id\":\"R1667987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667987\",\"wid\":\"7f2b13bf5763102c45a4b38b60c10000\",\"descriptor\":\"R1667987 Naga iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"c346fdef87e1015048f054da3430e91d\",\"address\":\"debbie.martinez@concentrix.com\"},\"last_name\":\"Martinez\",\"first_name\":\"Debbie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"b190c0ecba5e10055f8b738877510005\",\"address\":\"jarry.aballa@concentrix.com\"},\"last_name\":\"Aballa\",\"first_name\":\"Jarry\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667878\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:27.871+08:00\",\"created_at\":\"2025-12-19T02:31:16.105+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"job_requisition_id\":\"R1667878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667878\",\"wid\":\"7f2b13bf5763102c306597b40a8d0001\",\"descriptor\":\"Talent Connect - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21857\",\"source\":\"Talkpush\",\"id\":821,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1565832\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent  (French-speaking) - POS System Solutions - Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":\"Porto\",\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support Agent in Portugal (Remote) <\/span><\/b>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support Agent, you will:<\/p><ul><li>You are the voice of our company \u2013 the direct link to our customers<\/li><li>Take care of our German-speaking customers by phone, email, chat and social media\u00a0channels<\/li><li>Support competently our merchants for all questions and inquiries about our product\u00a0and service<\/li><li>Work on the optimisation of all processes related to our customers, to\u00a0<br \/>constantly increase the happiness of our merchants<\/li><li>Work with other departments together, for example, Sales and Marketing<\/li><li>You will be part of an international and multilingual team<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>French (C1) <\/b><\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Strong communication skills: approachable, patient and customer-oriented<\/li><li>High level of empathy: providing excellent, customer-friendly service is your top priority<\/li><li>Capable of managing escalation processes and resolving complex issues<\/li><li>Prior experience as customer support<\/li><li>Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once<\/li><li>Problem-solving mindset, curious and persistent in resolving issues<\/li><li>Well-organized and able to stay calm under pressure<\/li><li>Proficient in using a smartphone, tablet and computers<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work from home in Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1565832\",\"location\":\"Porto, Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:11.589+08:00\",\"created_at\":\"2025-12-19T02:31:15.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---French-speaking----POS-System-Solutions_R1565832\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0a4b5ddbb9d2100e5fe3dfd4ad880002\",\"address\":\"casseytherese.chan@concentrix.com\"},\"last_name\":\"Chan\",\"first_name\":\"Cassey Therese\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-334075\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---French-speaking----POS-System-Solutions_R1565832\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---French-speaking----POS-System-Solutions_R1565832\/apply\",\"job_requisition_id\":\"R1565832\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b4001c2b40ae8670c1a260b\",\"address\":\"magali.branchu@concentrix.com\"},\"last_name\":\"Branchu\",\"first_name\":\"Magali\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1565832\",\"wid\":\"7f30fe783bbc1013ff2bdbe40f040000\",\"descriptor\":\"R1565832 Customer Support Agent  (French-speaking) - POS System Solutions - Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0a4b5ddbb9d2100e5fe3dfd4ad880002\",\"address\":\"casseytherese.chan@concentrix.com\"},\"last_name\":\"Chan\",\"first_name\":\"Cassey Therese\"},{\"email\":{\"wid\":\"cc96f69d5566102279356a4512500003\",\"address\":\"fatimaclaire.zunega@concentrix.com\"},\"last_name\":\"Zu\u00f1ega\",\"first_name\":\"Fatima Claire\"},{\"email\":{\"wid\":\"88cd7454c4de01c5049e2e59590c2ceb\",\"address\":\"harvey.bejoc@concentrix.com\"},\"last_name\":\"Bejoc\",\"first_name\":\"Harvey\"},{\"email\":{\"wid\":\"75efef65675c01baf4fc1e8a3a09f459\",\"address\":\"joana.araujo@concentrix.com\"},\"last_name\":\"Ara\u00fajo\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"995ce69b6dcb01fbe2474a081a11ab41\",\"address\":\"kathlin.solomon@concentrix.com\"},\"last_name\":\"Solomon-Magadia\",\"first_name\":\"Kathlin\"},{\"email\":{\"wid\":\"4047322fd58101d3331196210d1aca23\",\"address\":\"mariah.zabala@concentrix.com\"},\"last_name\":\"Zabala\",\"first_name\":\"Mariah Camille\"},{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},{\"email\":{\"wid\":\"848d64396a8e102f54b3b0c746ef0005\",\"address\":\"veronica.pereira@concentrix.com\"},\"last_name\":\"Pereira\",\"first_name\":\"Ver\u00f3nica\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21854\",\"source\":\"Talkpush\",\"id\":822,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667998\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall iRecruit Engage 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667998\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:12.455+08:00\",\"created_at\":\"2025-12-19T02:31:15.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"job_requisition_id\":\"R1667998\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667998\",\"wid\":\"7f2b13bf5763102c4646bd6fb62a0000\",\"descriptor\":\"R1667998 Megamall iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"ee9b1cd1bea31018f74ce4d6594b0001\",\"address\":\"malcom.pamaran@concentrix.com\"},\"last_name\":\"Pamaran\",\"first_name\":\"Malcom\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21853\",\"source\":\"Talkpush\",\"id\":823,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1556698\",\"campaign_type\":\"job_application\",\"job_title\":\"BAGUIO ARP TALKPUSH 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556698\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:11.138+08:00\",\"created_at\":\"2025-12-19T02:31:14.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"job_requisition_id\":\"R1556698\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556698\",\"wid\":\"7d04ab264a9a100c0a03639b95310000\",\"descriptor\":\"R1556698 BAGUIO ARP TALKPUSH 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21851\",\"source\":\"Talkpush\",\"id\":824,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667095\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao Events 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667095\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:14.903+08:00\",\"created_at\":\"2025-12-19T02:31:11.353+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349721\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"job_requisition_id\":\"R1667095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667095\",\"wid\":\"72284790795c102b8ff197fb628f0000\",\"descriptor\":\"Customer Service Advisor - Davao Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21844\",\"source\":\"Talkpush\",\"id\":825,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667984\",\"campaign_type\":\"job_application\",\"job_title\":\"Makati iRecruit Engage 2025\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667984\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-27T12:02:25.209+08:00\",\"created_at\":\"2025-12-19T02:31:11.205+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"726252\",\"wid\":\"f6358e3b3d6d01afb84d2cc200192701\",\"descriptor\":\"Ged Terceno (726252)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101950109\",\"wid\":\"358cb18d61d6010fba7f9a49c2f70000\",\"descriptor\":\"Jayacinth Malvaroza (101950109)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"102109583\",\"wid\":\"e18fba697eaa1010e293fb3d980c0000\",\"descriptor\":\"Alyssa Mae Dadal (102109583)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"job_requisition_id\":\"R1667984\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667984\",\"wid\":\"773fceab4203102c44fde73fbe530001\",\"descriptor\":\"Makati iRecruit Engage 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21843\",\"source\":\"Talkpush\",\"id\":826,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683378\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667867\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:14.827+08:00\",\"created_at\":\"2025-12-19T02:31:10.933+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"job_requisition_id\":\"R1667867\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667867\",\"wid\":\"6df082c351b5102c2f09852ad1240000\",\"descriptor\":\"Talent Connect - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21839\",\"source\":\"Talkpush\",\"id\":829,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667871\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1666261\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-26T22:01:53.854+08:00\",\"created_at\":\"2025-12-19T02:31:10.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102083409\",\"wid\":\"b02da584014810076184bde2d6c70000\",\"descriptor\":\"Ma. Elena Roldan (102083409)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"job_requisition_id\":\"R1666261\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666261\",\"wid\":\"72b6c19dbb0e102a5fc1b4b8ea9b0000\",\"descriptor\":\"Customer Service Advisor - Alabang XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21833\",\"source\":\"Talkpush\",\"id\":832,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682927\",\"campaign_type\":\"job_application\",\"job_title\":\"TAGUIG ARP TALKPUSH 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682927\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:16.340+08:00\",\"created_at\":\"2025-12-19T02:31:10.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"job_requisition_id\":\"R1682927\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"febbieann.calma@concentrix.com\"},\"first_name\":\"Febbie Ann Calma (101216098)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682927\",\"wid\":\"6e29eaaf5197103b02408a4751130000\",\"descriptor\":\"TAGUIG ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21832\",\"source\":\"Talkpush\",\"id\":833,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559112\",\"campaign_type\":\"job_application\",\"job_title\":\"BP San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559112\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:50.664+08:00\",\"created_at\":\"2025-12-19T02:31:10.151+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"job_requisition_id\":\"R1559112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559112\",\"wid\":\"6ca877860ad4100e2a280eb9831c0000\",\"descriptor\":\"R1559112 BP San Lazaro 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"75f444f94b400150321999bb0f1ab470\",\"address\":\"polijosef.inigo@concentrix.com\"},\"last_name\":\"Inigo\",\"first_name\":\"Polijosef\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21829\",\"source\":\"Talkpush\",\"id\":834,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1665981\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665981\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:27.734+08:00\",\"created_at\":\"2025-12-19T02:31:09.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"job_requisition_id\":\"R1665981\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665981\",\"wid\":\"72b6c19dbb0e102a1e44827649680000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21826\",\"source\":\"Talkpush\",\"id\":835,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667153\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667153\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:38:13.624+08:00\",\"created_at\":\"2025-12-19T02:31:09.755+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1046546\",\"wid\":\"f6358e3b3d6d01c91c8bb4cbff1812b0\",\"descriptor\":\"Keshia Luzano 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(Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683466\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-14T12:04:53.995+08:00\",\"created_at\":\"2025-12-19T02:31:09.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2026_R1683466\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667864\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:07.687+08:00\",\"created_at\":\"2025-12-19T02:31:09.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - 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Cebu - JCentre 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21822\",\"source\":\"Talkpush\",\"id\":838,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667980\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton iRecruit Engage 2025\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":null,\"ats_external_id\":\"R1597667\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-19T06:14:14.856+08:00\",\"created_at\":\"2025-12-19T02:31:09.160+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Others-Braga_R1597667-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-BRA-LARGO-01\",\"wid\":\"740544c0a47f01e68fb6598e1f116962\",\"descriptor\":\"PRT Braga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307259\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Others-Braga_R1597667-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga\/RAF-Others-Braga_R1597667-1\/apply\",\"job_requisition_id\":\"R1597667\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da901246c285efa191e0001\",\"address\":\"nelson.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Nelson\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1597667\",\"wid\":\"68cd7e6e49561029992fd7018a600000\",\"descriptor\":\"R1597667 RAF_Others_Braga (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},{\"email\":{\"wid\":\"848d64396a8e102f54b3b0c746ef0005\",\"address\":\"veronica.pereira@concentrix.com\"},\"last_name\":\"Pereira\",\"first_name\":\"Ver\u00f3nica\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21819\",\"source\":\"Talkpush\",\"id\":840,\"_score\":1},{\"campaign_title\":\"Advisor II, Content Moderator R1540840\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Portuguese-speaker) - Social Platform\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media platform. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><span> <\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>Review and moderate content to ensure adherence to platform guidelines<\/span><\/li><li><span>Monitor user behaviour and enforce policies effectively<\/span><\/li><li><span>Analyze moderation reports and make accurate decisions<\/span><\/li><li><span>Apply guidelines consistently to diverse content scenarios<\/span><\/li><li><span>Handle sensitive issues independently while upholding platform standards<\/span><\/li><li><span>Maintain confidentiality and professionalism in all interactions<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Portuguese<\/span><\/li><li><span>English level (intermediate)<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Tolerance for sensitive content<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills, communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs, specialized courses, and language classes<\/span><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div><\/div>\",\"ats_external_id\":\"R1540840\",\"location\":\"Porto\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:54:45.315+08:00\",\"created_at\":\"2025-12-19T02:31:09.148+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderator--Portuguese-speaker----Social-Platform_R1540840\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"harvey.bejoc@concentrix.com\"},\"first_name\":\"Bejoc, Harvey\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"101733193\",\"wid\":\"238cdac7dbf60155029090ff2f192106\",\"descriptor\":\"Harvey Bejoc (101733193)\"},{\"id\":\"101866275\",\"wid\":\"ffdaae94444d01e93d42dd052c077bcb\",\"descriptor\":\"Elisabete Dias (101866275)\"},{\"id\":\"102201672\",\"wid\":\"948a35e6f4921023b911700487450000\",\"descriptor\":\"Hugo M. Neves (102201672)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2837\",\"descriptor\":\"Advisor II, Content Moderator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279816\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderator--Portuguese-speaker----Social-Platform_R1540840\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderator--Portuguese-speaker----Social-Platform_R1540840\/apply\",\"job_requisition_id\":\"R1540840\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"magali.branchu@concentrix.com\"},\"first_name\":\"Magali Branchu (81895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1540840\",\"wid\":\"6adab7b4c865102c7200c2aca0bc0001\",\"descriptor\":\"Content Moderator (Portuguese-speaker) - Social Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21818\",\"source\":\"Talkpush\",\"id\":841,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683236\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683236\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:31.422+08:00\",\"created_at\":\"2025-12-19T02:31:09.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"job_requisition_id\":\"R1683236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683236\",\"wid\":\"6e29eaaf5197103b3267a097dc610001\",\"descriptor\":\"BP Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21817\",\"source\":\"Talkpush\",\"id\":842,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667089\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO Events 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667089\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:03.118+08:00\",\"created_at\":\"2025-12-19T02:31:08.189+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349720\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"job_requisition_id\":\"R1667089\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667089\",\"wid\":\"6df082c351b5102b8ec437e312d90000\",\"descriptor\":\"Customer Service Advisor - CDO Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21816\",\"source\":\"Talkpush\",\"id\":843,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683473\",\"campaign_type\":\"job_application\",\"job_title\":\"UPA\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683473\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:32.422+08:00\",\"created_at\":\"2025-12-19T02:31:08.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2026_R1683473\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102850801\",\"wid\":\"29c73f21462d100766b3a51e5a580000\",\"descriptor\":\"Vera Santos 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Customer Service - French\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684490\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:25:06.860+08:00\",\"created_at\":\"2025-12-19T02:31:07.872+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thikieuoanh.le@concentrix.com\"},\"first_name\":\"Le, Thi Kieu Oanh\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103235389\",\"wid\":\"98cc1c67ccea1039c6bfe19ce5f00000\",\"descriptor\":\"Le Thi Kieu Oanh (103235389)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349411\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\/apply\",\"job_requisition_id\":\"R1684490\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684490\",\"wid\":\"65d8044bdf5b103be138cee89c060000\",\"descriptor\":\"Advisor I, Customer Service - French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21813\",\"source\":\"Talkpush\",\"id\":846,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1683425\",\"campaign_type\":\"job_application\",\"job_title\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683425\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:53:02.873+08:00\",\"created_at\":\"2025-12-19T02:31:07.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349799\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\/apply\",\"job_requisition_id\":\"R1683425\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683425\",\"wid\":\"65d8044bdf5b103b4a523c7b7fd60001\",\"descriptor\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21812\",\"source\":\"Talkpush\",\"id\":847,\"_score\":1},{\"campaign_title\":\"Sr. SME, Operations R1537539\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations Actions\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554873\",\"location\":\"Quezon City, National Capital Region 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. 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Cebu XTRA 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666268\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:09.201+08:00\",\"created_at\":\"2025-12-19T02:31:03.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"102328806\",\"wid\":\"eef45cf23983101223c57e01048b0000\",\"descriptor\":\"Syvil Kate Bagalay (102328806)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349725\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"job_requisition_id\":\"R1666268\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666268\",\"wid\":\"535f2a235b67102a60703b32d4730000\",\"descriptor\":\"Customer Service Advisor - Cebu XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21798\",\"source\":\"Talkpush\",\"id\":854,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1675198\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a <b>Technical Support Digital Ads<\/b>, you will:<\/p><ul><li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li><li>Handle and resolve end to end product troubleshooting and customer\u00a0support\u00a0for our client advertising products, on case volumes across email and chat channels<\/li><li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Italian (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have a degree in Marketing or related field<\/li><li>Have experience in Digital Marketing<\/li><li>Have experience on\u00a0<b>paid campaign management\u00a0<\/b> (mandatory)<\/li><li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1675198\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:33.806+08:00\",\"created_at\":\"2025-12-19T02:31:03.111+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Technical-Product-Specialist--Italian-Speaking----Digital-Ads_R1675198\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363756\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Technical-Product-Specialist--Italian-Speaking----Digital-Ads_R1675198\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Technical-Product-Specialist--Italian-Speaking----Digital-Ads_R1675198\/apply\",\"job_requisition_id\":\"R1675198\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1675198\",\"wid\":\"582fffa897e210343be4fcf578200000\",\"descriptor\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21794\",\"source\":\"Talkpush\",\"id\":855,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667145\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667145\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:31.260+08:00\",\"created_at\":\"2025-12-19T02:31:02.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350248\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"job_requisition_id\":\"R1667145\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667145\",\"wid\":\"5b84737be9de102b9a14a1350ece0000\",\"descriptor\":\"Customer Service Advisor - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21791\",\"source\":\"Talkpush\",\"id\":856,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1557929\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu J Centre 2025\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1555213\",\"location\":\"Makati City, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.615+08:00\",\"created_at\":\"2025-12-19T02:31:02.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338430\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"job_requisition_id\":\"R1555213\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555213\",\"wid\":\"63209f8658bb100a87ee98105a3d0001\",\"descriptor\":\"R1555213 BP Evergreen for LUZON  2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"87b02d0ee496015d2d6acfd8131adddf\",\"address\":\"johnjeffrey.javier@concentrix.com\"},\"last_name\":\"Javier\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21786\",\"source\":\"Talkpush\",\"id\":859,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682198\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Delivery - One Makati 2026\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682198\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:20.117+08:00\",\"created_at\":\"2025-12-19T02:31:02.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"101623771\",\"wid\":\"2182fb9e619301dcb1a788f39e05d3ff\",\"descriptor\":\"Jolina Villanueva (101623771)\"},{\"id\":\"1030881\",\"wid\":\"9f196ba80a8701daac31653f0119f05d\",\"descriptor\":\"Ishmael Joshua tungol (1030881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349474\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"job_requisition_id\":\"R1682198\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682198\",\"wid\":\"65d8044bdf5b103a670187d488850000\",\"descriptor\":\"Talent Delivery - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21785\",\"source\":\"Talkpush\",\"id\":860,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1690027\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order & Technical Support Specialist (Italian \/ English- speaking) - Medical Equipment\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer &amp; Technical Support Specialist<\/b> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of <b>FREE Learning and Leadership Development programs<\/b> designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer &amp; Technical Support Specialist, you will:<\/p><ul><li>Deliver <b>technical support and troubleshooting<\/b> for medical diabetes devices, consumables and accessories.<\/li><li>Manage <b>order intake and renewals<\/b> in compliance with company guidelines.<\/li><li>Assist customers with <b>product usage and ordering<\/b> through multichannel support (calls, email, chat, and SMS).<\/li><li><b>Accurately document<\/b> all customer contacts in English.<\/li><li>Apply <b>active listening and empathy<\/b> to handle sensitive patients and situations.<\/li><li>Follow defined <b>procedures and scripts<\/b> to ensure regulatory and safety standards.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, both verbal and written, in <b>Italian<\/b> &#43; <b>C1 level in English<\/b>.<\/li><li>Can support <b>more than one market simultaneously<\/b>.<\/li><li>Have a <b>strong customer service orientation<\/b> with excellent communication skills.<\/li><li>Possess <b>problem-solving, prioritization, and organizational skills<\/b>.<\/li><li>Stay <b>calm under stress<\/b> and adapt quickly to change.<\/li><li>Have the <b>patience and good temper<\/b> to handle disputes and emergencies.<\/li><li>Apply <b>active listening and empathy<\/b> to resolve client issues.<\/li><li>(Bonus) Bring <b>knowledge or background in healthcare, diabetes devices, or technical support<\/b>.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Relocation Package if you come from abroad<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you\u2019ll be working on<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <b>440k&#43; game-changers<\/b> around the globe call Concentrix their <i>employer of choice<\/i>.<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are <b>legally authorized to work in Portugal<\/b> will be considered for this position.<\/p>\",\"ats_external_id\":\"R1690027\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:37.067+08:00\",\"created_at\":\"2025-12-19T02:31:02.244+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist--Italian---English--speaking----Medical-Equipment_R1690027\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363170\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist--Italian---English--speaking----Medical-Equipment_R1690027\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist--Italian---English--speaking----Medical-Equipment_R1690027\/apply\",\"job_requisition_id\":\"R1690027\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1690027\",\"wid\":\"55f63361d5d6100145ce6f74afde0000\",\"descriptor\":\"Customer, Order & Technical Support Specialist (Italian \/ English- speaking) - Medical Equipment\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><\/div>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21783\",\"source\":\"Talkpush\",\"id\":861,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1542825\",\"campaign_type\":\"job_application\",\"job_title\":\"TESTING REQUISITION - DO NOT APPLY - Production Agent\",\"street\":\"PRT Lisboa\u00a0(ICNPO)\",\"address\":\"PRT Lisboa\u00a0(ICNPO)\",\"city\":\"Oeiras Porto Salvo\",\"state\":\"Porto\",\"postal_code\":\"2740-265\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1542825\",\"location\":\"Oeiras Porto Salvo, Porto\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:36.017+08:00\",\"created_at\":\"2025-12-19T02:31:02.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-LisboaICNPO\/TESTING-REQUISITION---DO-NOT-APPLY---Production_R1542825\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Oeiras Porto Salvo\",\"state\":\"Porto\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"2740-265\",\"primary_location\":{\"id\":\"PT-LIS-TORRE-01\",\"wid\":\"740544c0a47f011360b2dd761f11d154\",\"descriptor\":\"PRT Lisboa\u00a0(ICNPO)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601957a36672f121a98a7\",\"address\":\"russeljay.sumalinog@concentrix.com\"},\"last_name\":\"Sumalinog\",\"first_name\":\"Russel Jay\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329325\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-LisboaICNPO\/TESTING-REQUISITION---DO-NOT-APPLY---Production_R1542825\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-LisboaICNPO\/TESTING-REQUISITION---DO-NOT-APPLY---Production_R1542825\/apply\",\"job_requisition_id\":\"R1542825\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"51a3a19ad5cd102f5bcd50ef5e530003\",\"address\":\"nicola.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Nicola\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1542825\",\"wid\":\"5596f629d9b7101ad482d8870bdc0000\",\"descriptor\":\"R1542825 TESTING REQUISITION - DO NOT APPLY - Production Agent (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601957a36672f121a98a7\",\"address\":\"russeljay.sumalinog@concentrix.com\"},\"last_name\":\"Sumalinog\",\"first_name\":\"Russel Jay\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21782\",\"source\":\"Talkpush\",\"id\":862,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682923\",\"campaign_type\":\"job_application\",\"job_title\":\"SPARK ARP TALKPUSH 2026\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682923\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:47.697+08:00\",\"created_at\":\"2025-12-19T02:31:02.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/SPARK-ARP-TALKPUSH-2026_R1682923\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daichelleanne.duba@concentrix.com\"},\"first_name\":\"Duba, Daichelle Anne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"872791\",\"wid\":\"9f196ba80a87017cc91888ca03197806\",\"descriptor\":\"Daichelle Anne Duba (872791)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349760\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/SPARK-ARP-TALKPUSH-2026_R1682923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/SPARK-ARP-TALKPUSH-2026_R1682923\/apply\",\"job_requisition_id\":\"R1682923\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"emmerson.lotho@concentrix.com\"},\"first_name\":\"Ese Lotho (100868934)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682923\",\"wid\":\"57ecdbce35ee103b021f8fca12ef0000\",\"descriptor\":\"SPARK ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21780\",\"source\":\"Talkpush\",\"id\":863,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1558989\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2025\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558989\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:42.920+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2025_R1558989-30\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667112\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:27.524+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102103544\",\"wid\":\"b0d922c9d8fb100eb362becc70da0000\",\"descriptor\":\"Jethro Robles (102103544)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101216098\",\"wid\":\"b6174794700301b6170b3ac7f448919f\",\"descriptor\":\"Febbie Ann Calma (101216098)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"job_requisition_id\":\"R1667112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"alfonso.figueroa@concentrix.com\"},\"first_name\":\"Alfonso Figueroa (101978251)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667112\",\"wid\":\"5b84737be9de102b92df166218cd0001\",\"descriptor\":\"Customer Service Advisor - Shaw Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21778\",\"source\":\"Talkpush\",\"id\":865,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1556772\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Spark Place Cubao 2025\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556772\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:34.728+08:00\",\"created_at\":\"2025-12-19T02:31:01.980+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2025_R1556772\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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- English\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667117\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:47.765+08:00\",\"created_at\":\"2025-12-19T02:31:01.833+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Events-2026_R1667117\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rayvincent.morallos@concentrix.com\"},\"first_name\":\"Morallos, Ray Vincent\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Events-2026_R1667117\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Events-2026_R1667117\/apply\",\"job_requisition_id\":\"R1667117\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"daichelleanne.duba@concentrix.com\"},\"first_name\":\"Daichelle Anne Duba (872791)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667117\",\"wid\":\"5b84737be9de102b93672f8b44ef0000\",\"descriptor\":\"Customer Service Advisor - Spark Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21774\",\"source\":\"Talkpush\",\"id\":868,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667876\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Laguna 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1667876\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:18.653+08:00\",\"created_at\":\"2025-12-19T02:31:01.635+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"101929180\",\"wid\":\"eec17c2e515f0107c2c2bb587bf40000\",\"descriptor\":\"Faye Cabalquinto (101929180)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101626064\",\"wid\":\"6cd13a8a6010014a1d9de40ad80e3cd5\",\"descriptor\":\"Anne Dioquino (101626064)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351434\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\/apply\",\"job_requisition_id\":\"R1667876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667876\",\"wid\":\"5b84737be9de102c3002218d6c120001\",\"descriptor\":\"Talent Connect - 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Braga, Portugal (Sur site<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Conseiller nos professionnels de sant\u00e9 et les accompagner par t\u00e9l\u00e9phone dans leur utilisation du logiciel, aussi bien en r\u00e9pondant \u00e0 des demandes entrantes, qu\u2019en les appelants de mani\u00e8re proactive ;<\/li><li>Former \u00e0 l\u2019utilisation de nos services par t\u00e9l\u00e9phone<\/li><li>Veillez au traitement rapide et efficace des demandes re\u00e7ues par email<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es patient(e) et passionn\u00e9(e) par le contact humain<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Localisation Centrale \u00e0 Braga, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of Spanish (C1) and English (B2) - written and oral <\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative <\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li>C<span><span>ompetitive salary (base and <\/span><span>additional<\/span><span> bonuses)<\/span><\/span><span>\u00a0<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li><p>Meet and exceed sales targets<\/p><\/li><li><p>Successfully create a business from new and existing customer accounts<\/p><\/li><li><p>Manage complex negotiations with senior-level executives<\/p><\/li><li><p>Build rapport and establish long-term relationships with customers<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>At least 2 year B2B sales experience<\/p><\/li><li><p>Strong verbal and written English communication skills<\/p><\/li><li><p>College Undergraduate<\/p><\/li><li><p>CRM Experience is an advantage<\/p><\/li><li><p>Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives<\/p><\/li><li><p>Knowledge in customer service principles and practices and of call center telephony and technology<\/p><\/li><li><p>Excellent phone and active listening skills<\/p><\/li><li><p>Good data entry and typing skills<\/p><\/li><li><p>Stress tolerance and resilient\u00a0<\/p><\/li><li><p>Excellent organization skills with solid work ethic<\/p><\/li><li><p>Coachable and positive attitude<\/p><\/li><li><p>A team player and can get along with other people<\/p><\/li><li><p>Willing to be part of a Sales Account<\/p><\/li><li><p>Amenable to work onsite in Makati (Glorietta 5 site)<\/p><\/li><\/ul><p><\/p><p><b>What you will get:<\/b><\/p><ul><li><p>High and competitive salary<\/p><\/li><li><p>Sales Commissions<\/p><\/li><li><p>Paid Training<\/p><\/li><li><p>13th Month pay<\/p><\/li><li><p>Monthly Performance Bonus<\/p><\/li><li><p>Night Differential Pay<\/p><\/li><li><p>Overtime Pay<\/p><\/li><li><p>Equipment Provision<\/p><\/li><li><p>Fixed Weekends Off (Saturdays and Sundays Off)<\/p><\/li><li><p>Full-Time Job<\/p><\/li><\/ul><p><\/p><p><b>Other Benefits:<\/b><\/p><ul><li><p>Accidental death insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>HMO<\/p><\/li><li><p>Annual Leave Benefit<\/p><\/li><li><p>Statutory Benefit<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1529497\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-10T07:59:20.543+08:00\",\"created_at\":\"2025-12-19T02:31:01.009+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529497\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - 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Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683460\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:28.327+08:00\",\"created_at\":\"2025-12-19T02:31:00.939+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Spark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683460\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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(Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665992\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:52.896+08:00\",\"created_at\":\"2025-12-19T02:31:00.928+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Homecoming---UPA-2026_R1665992\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-03\",\"wid\":\"740544c0a47f01445fbf1d8f1f114d64\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Homecoming---UPA-2026_R1665992\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Homecoming---UPA-2026_R1665992\/apply\",\"job_requisition_id\":\"R1665992\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665992\",\"wid\":\"534b56b3f6e7102a1e89dd972a080001\",\"descriptor\":\"Customer Service Advisor - Homecoming - UPA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21767\",\"source\":\"Talkpush\",\"id\":874,\"_score\":1},{\"campaign_title\":\"Advisor I, B2B Sales R1529501\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, B2B Sales\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li><p>Meet and exceed sales targets<\/p><\/li><li><p>Successfully create a business from new and existing customer accounts<\/p><\/li><li><p>Manage complex negotiations with senior-level executives<\/p><\/li><li><p>Build rapport and establish long-term relationships with customers<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Strong verbal and written English communication skills<\/p><\/li><li><p>Finished at least 1 year in College<\/p><\/li><li><p>At least 2 years of BPO experience with at least 1 year in BPO Sales<\/p><\/li><li><p>Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives<\/p><\/li><li><p>Knowledge in customer service principles and practices and of call center telephony and technology<\/p><\/li><li><p>Excellent phone and active listening skills<\/p><\/li><li><p>Good data entry and typing skills<\/p><\/li><li><p>Stress tolerance and resilient\u00a0<\/p><\/li><li><p>Excellent organization skills with solid work ethic<\/p><\/li><li><p>Coachable and positive attitude<\/p><\/li><li><p>A team player and can get along with other people<\/p><\/li><li><p>Willing to be part of a Sales Account<\/p><\/li><li><p>Amenable to work onsite in Makati (Glorietta 5 site)<\/p><\/li><\/ul><p><\/p><p><b>What you will get:<\/b><\/p><ul><li><p>High and competitive salary<\/p><\/li><li><p>Sales Commissions<\/p><\/li><li><p>Paid Training<\/p><\/li><li><p>13th Month pay<\/p><\/li><li><p>Monthly Performance Bonus<\/p><\/li><li><p>Night Differential Pay<\/p><\/li><li><p>Overtime Pay<\/p><\/li><li><p>Equipment Provision<\/p><\/li><li><p>Fixed Weekends Off (Saturdays and Sundays Off)<\/p><\/li><li><p>Full-Time Job<\/p><\/li><\/ul><p><\/p><p><b>Other Benefits:<\/b><\/p><ul><li><p>Accidental death insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>HMO<\/p><\/li><li><p>Annual Leave Benefit<\/p><\/li><li><p>Statutory Benefit<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1529501\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:57:00.810+08:00\",\"created_at\":\"2025-12-19T02:31:00.899+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529501\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Bridgetowne\/Eastwood XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21765\",\"source\":\"Talkpush\",\"id\":876,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666755\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-speaking) - Search Engine\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in <span>Lisbon,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559087\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:24.161+08:00\",\"created_at\":\"2025-12-19T02:31:00.113+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-J-Centre-2025_R1559087-26\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - 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UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559118\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.514+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-UPA-2025_R1559118-26\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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Anthony\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"2878bd8b08321009373b28c8b7a50004\",\"address\":\"roselle.cajes@concentrix.com\"},\"last_name\":\"Cajes\",\"first_name\":\"Roselle\"},{\"email\":{\"wid\":\"1c3019438234100b037d2e45b1cf0002\",\"address\":\"russelito.mosende@concentrix.com\"},\"last_name\":\"Mosende\",\"first_name\":\"Russelle\"},{\"email\":{\"wid\":\"a1e80cc712e6100791e26341a0f90003\",\"address\":\"maveraclarisse.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Vera\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21761\",\"source\":\"Talkpush\",\"id\":879,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1575611\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Laguna 2025\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1575611\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.874+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299246\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\/apply\",\"job_requisition_id\":\"R1575611\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc0128267129180d1aca1c\",\"address\":\"astrudcamille.marbella@concentrix.com\"},\"last_name\":\"Marbella\",\"first_name\":\"Astrud Camille\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575611\",\"wid\":\"524b63f5f8611018a89e03a0749c0001\",\"descriptor\":\"R1575611 Talent Connect TIKTOK - Laguna 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"429bfc93968a0196a5f5b0afcf1235b0\",\"address\":\"ben.casalme@concentrix.com\"},\"last_name\":\"Casalme\",\"first_name\":\"Ben Eduard\"},{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"23181537e7fb0107d40fa4b72bf10004\",\"address\":\"allyssafaye.cabalquinto@concentrix.com\"},\"last_name\":\"Cabalquinto\",\"first_name\":\"Faye\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21760\",\"source\":\"Talkpush\",\"id\":880,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1572243\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative in Porto, Portugal (On-Site),<\/span><\/b><span> you will be<\/span> supporting our client&#39;s different areas of social media, in our offices in Porto. You&#39;ll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Be a single point of contact for advertisers and agencies (SMB) for different types of inquiries<\/span><\/li><li><span>Put together solutions to support and expand your customer&#39;s self-serve advertising customer base<\/span><\/li><li><span>Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger<\/span><\/li><li><span>Demonstrate the value of advertising solutions and provide post-sales support for all self-service products\u00a0<\/span><\/li><li><span>From the beginning, you will take an active role in providing excellent and nimble customer service experience and continuously seek initiatives to enhance service and improve the overall customer advertising experience<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Online Advertising Experience is a big plus - but not mandatory<\/span><\/li><li><span>Fluent, verbal and written in French (C1)<\/span><\/li><li><span>E<\/span><span>nglish level (intermediate)<\/span><\/li><li><span>Familiarity with online advertising products\/vendors<\/span><\/li><li><span>Ability to multitask &amp; work under pressure<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><li><span>You are expected to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1572243\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:44.652+08:00\",\"created_at\":\"2025-12-19T02:30:59.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--French-speaking----Social-Media_R1572243\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"joana.araujo@concentrix.com\"},\"first_name\":\"Ara\u00fajo, Joana\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101792769\",\"wid\":\"3b777d0cd22a01637b7faa822609b8d2\",\"descriptor\":\"Joana Ara\u00fajo (101792769)\"},{\"id\":\"102197449\",\"wid\":\"f29294aa81321021378713088ca00000\",\"descriptor\":\"Ludmila Borba (102197449)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--French-speaking----Social-Media_R1572243\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--French-speaking----Social-Media_R1572243\/apply\",\"job_requisition_id\":\"R1572243\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1572243\",\"wid\":\"4eedbb4d1fc3101ad28aada1265e0000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><\/div>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21758\",\"source\":\"Talkpush\",\"id\":881,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666284\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Nuvali XTRA 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p>#LI-DNI<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1666284\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:18.579+08:00\",\"created_at\":\"2025-12-19T02:30:59.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"101929180\",\"wid\":\"eec17c2e515f0107c2c2bb587bf40000\",\"descriptor\":\"Faye Cabalquinto (101929180)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"job_requisition_id\":\"R1666284\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666284\",\"wid\":\"534b56b3f6e7102a61e00d5394b60001\",\"descriptor\":\"Customer Service Advisor - Nuvali XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21757\",\"source\":\"Talkpush\",\"id\":882,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559099\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Eton 2025\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559099\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.923+08:00\",\"created_at\":\"2025-12-19T02:30:59.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Eton-2025_R1559099-28\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21756\",\"source\":\"Talkpush\",\"id\":883,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1558764\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Bridgetowne 2025\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556707\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:21.968+08:00\",\"created_at\":\"2025-12-19T02:30:54.470+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"job_requisition_id\":\"R1556707\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556707\",\"wid\":\"4823bb8e35b0100c0a9bdecf46230000\",\"descriptor\":\"R1556707 Customer Service Advisor - Baguio XP 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21738\",\"source\":\"Talkpush\",\"id\":887,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667865\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Clark 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667865\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:10.245+08:00\",\"created_at\":\"2025-12-19T02:30:54.403+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"103352219\",\"wid\":\"22f8820a39fa101cdfbbb1dd52d30000\",\"descriptor\":\"Ronan Vonn Bustarde (103352219)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"906322\",\"wid\":\"f6358e3b3d6d01fbf823936d0319ef62\",\"descriptor\":\"Em Martin (906322)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"job_requisition_id\":\"R1667865\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667865\",\"wid\":\"37f3c07ea1f2102c2ee1265f42260000\",\"descriptor\":\"Talent Connect - Clark 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21737\",\"source\":\"Talkpush\",\"id\":888,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559080\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Baguio 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559080\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:10.799+08:00\",\"created_at\":\"2025-12-19T02:30:54.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338353\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\/apply\",\"job_requisition_id\":\"R1559080\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559080\",\"wid\":\"3ca7513d3442100e2850191dee500000\",\"descriptor\":\"R1559080 BP Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21735\",\"source\":\"Talkpush\",\"id\":889,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1672766\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Italian (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1672766\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:30.907+08:00\",\"created_at\":\"2025-12-19T02:30:54.175+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-Speaking----Global-e-Commerce_R1672766\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-Speaking----Global-e-Commerce_R1672766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-Speaking----Global-e-Commerce_R1672766\/apply\",\"job_requisition_id\":\"R1672766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672766\",\"wid\":\"3e55b3860fa61031259b484eb9260000\",\"descriptor\":\"Customer Service Representative (Italian-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21733\",\"source\":\"Talkpush\",\"id\":890,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1671549\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (German-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support, you will:<\/p><ul><li>Give customer support by handling customers\u2019 issues and inquiries\u00a0<\/li><li>Use different platforms and tools<\/li><li>Investigate and collect information to provide to customer<\/li><li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have an advanced level of German (written and oral) (C1) and good level of English<\/li><li>Have prior knowledge in online payment methods and transactions<\/li><li>Have proven computer skills and diligent worker<\/li><li>Have high attention to detail and a problem-solving mindset<\/li><li>Have the ability to communicate, both written and verbally effectively<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Financial Accounting Officer<\/b> <b>in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559113\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:10.463+08:00\",\"created_at\":\"2025-12-19T02:30:53.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-341273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"job_requisition_id\":\"R1559113\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559113\",\"wid\":\"3ca7513d3442100e2a46ad3d88f80000\",\"descriptor\":\"R1559113 BP Shaw 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},{\"email\":{\"wid\":\"87b02d0ee4960103ebdb69ad101a2484\",\"address\":\"febbieann.calma@concentrix.com\"},\"last_name\":\"Calma\",\"first_name\":\"Febbie Ann\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21727\",\"source\":\"Talkpush\",\"id\":896,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667090\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park Events 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667090\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:09.037+08:00\",\"created_at\":\"2025-12-19T02:30:53.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-Events-2026_R1667090\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - 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Cebu IT Park Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21726\",\"source\":\"Talkpush\",\"id\":897,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1566678\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (H\/F) - Service Client - Abidjan - Bilingue (FR\/EN)\",\"street\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":\"7171\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Join a team dedicated to excellence in customer relations !<\/b> &#x1f31f;<\/p><p><b>About Us<\/b><\/p><p><\/p><p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p><b>Your mission as a Customer Advisor<\/b><\/p><p><\/p><p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p><ul><li>Supporting prospects and customers by resolving issues or providing information.<\/li><li>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/li><li>Effectively managing complaints.<\/li><li>Being an ambassador for customer satisfaction!<\/li><\/ul><p><\/p><p><b>How will you do this?<\/b> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p><p><\/p><p><b>What we can offer you<\/b><\/p><p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p><p><\/p><p><b>Compensation and benefits:<\/b><\/p><ul><li>Attractive variable compensation.<\/li><li>Internship contract and language bonus<\/li><li>Free bus at the end of the day<\/li><li>Opportunity of internal career development<\/li><\/ul><p><\/p><p><b>Optimal working conditions:<\/b><\/p><ul><li>Initial and ongoing training.<\/li><li>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/li><li>Opportunities for career growth.<\/li><li>The possibility of teleworking after completing the integration period.<\/li><\/ul><p><\/p><p><b>The profile we&#39;re looking for<\/b><\/p><p><\/p><p>We are looking for talents who:<\/p><ul><li>Have a perfect command of written and spoken <b>French and English<\/b>. &#x1f5e3;\ufe0f<\/li><li>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. &#x1f4a1;<\/li><li>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. &#x1f5a5;\ufe0f<\/li><\/ul><p><\/p><p><b>Our recruitment process<\/b><\/p><p><\/p><p><b>Phone screen (15 minutes):<\/b> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p><p><\/p><p><b>French and English test (1 hour):<\/b> An evaluation of your language skills in both languages.<\/p><p><\/p><p><b>Individual interview (30 minutes) :<\/b> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p><p><\/p><p><b>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together! <\/b><b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1566678\",\"location\":\"Abidjan, District Autonome d'Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.506+08:00\",\"created_at\":\"2025-12-19T02:30:53.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Conseiller-Client--H-F----Service-Client---Abidjan---Bilingue--FR-EN-_R1566678\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"7171\",\"primary_location\":{\"id\":\"CI-ABI-LEWOR-01\",\"wid\":\"67c6ce5ee10b101d8700586e51d90000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cef327a592a310040e519a3dafac0003\",\"address\":\"marielle.attoumo@concentrix.com\"},\"last_name\":\"Attoumo\",\"first_name\":\"Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC2942\",\"wid\":\"d12bd1e1f0d5012e29565e5fea17e7ee\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307048\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Conseiller-Client--H-F----Service-Client---Abidjan---Bilingue--FR-EN-_R1566678\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Conseiller-Client--H-F----Service-Client---Abidjan---Bilingue--FR-EN-_R1566678\/apply\",\"job_requisition_id\":\"R1566678\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"ed6679eff10210040b40e883512f0000\",\"address\":\"amany.yao@concentrix.com\"},\"last_name\":\"Yao\",\"first_name\":\"Amany N'Gnamien David\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1566678\",\"wid\":\"420bb3a1d4681014efa14d277ef70000\",\"descriptor\":\"R1566678 Conseiller Client (H\/F) - Service Client - Abidjan - Bilingue (FR\/EN) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cef327a592a310040e519a3dafac0003\",\"address\":\"marielle.attoumo@concentrix.com\"},\"last_name\":\"Attoumo\",\"first_name\":\"Marielle Ange Yasmina Ezouma\"},{\"email\":{\"wid\":\"6aba470b47f910040b9da5ce10130003\",\"address\":\"oikouadio.kouadio@concentrix.com\"},\"last_name\":\"Kouadio\",\"first_name\":\"Oi Kouadio Basile\"},{\"email\":{\"wid\":\"cef327a592a310040df9231a06190003\",\"address\":\"yves.tie@concentrix.com\"},\"last_name\":\"Tie\",\"first_name\":\"Yves Bi Kanon Doh\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21723\",\"source\":\"Talkpush\",\"id\":898,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1357420\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio 2023\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1357420\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:21.583+08:00\",\"created_at\":\"2025-12-19T02:30:52.895+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-203449\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\/apply\",\"job_requisition_id\":\"R1357420\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1559109\",\"location\":\"Santa Rosa Laguna, 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client T\u00e9l\u00e9vente<\/b><\/p><p>En tant que Conseiller Client T\u00e9l\u00e9vente, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>Promouvant nos produits et services<\/b>\u00a0:\u00a0 Identifiez et r\u00e9pondez avec pr\u00e9cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<\/li><li><b>N\u00e9gociant et fid\u00e9lisant<\/b>\u00a0:\u00a0 Transformez chaque interaction en opportunit\u00e9, concluez des ventes et b\u00e2tissez des relations durables.<\/li><li><b>Boostant la performance collective<\/b>\u00a0:\u00a0 Partagez vos id\u00e9es et contribuez activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages<\/b>\u00a0:<ul><li>Une r\u00e9mun\u00e9ration fixe associ\u00e9e \u00e0 des primes d\u2019objectifs<\/li><li>Un contrat de stage \u00e9volutif avec des horaires flexibles<\/li><li>Des navettes gratuites en fin de journ\u00e9e<\/li><\/ul><\/li><li><b>Conditions de travail optimales<\/b>\u00a0:<ul><li>Des perspectives d\u2019\u00e9volution professionnelle<\/li><li>Une formation initiale et continue<\/li><li>Services m\u00e9dicaux sur site<\/li><\/ul><\/li><li><b>Environnement de travail dynamique<\/b>\u00a0:<ul><li>Des animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux\u00a0<\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b>\u00a0et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne<\/b>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2-\u00c9change t\u00e9l\u00e9phonique<\/b>\u00a0: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3-Entretien en pr\u00e9sentiel<\/b>\u00a0: Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?\u00a0<\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent !\u00a0<b>&#x1f680;<\/b><\/p><p><\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21713\",\"source\":\"Talkpush\",\"id\":901,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1658065\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re - T\u00e9l\u00e9travail\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Repr\u00e9sentant du Service Client\u00e8le au Portugal (T\u00e9l\u00e9travail<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre rapidement et professionnellement aux demandes des clients.<\/li><li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult\u00e9s avec la plateforme de gestion financi\u00e8re.<\/li><li>Aider les utilisateurs \u00e0 naviguer sur la plateforme, expliquer les fonctionnalit\u00e9s et s&#39;assurer qu&#39;ils peuvent maximiser l&#39;utilisation des outils financiers et des ressources disponibles.<\/li><li>Offrir des conseils sur les principes financiers de base, la budg\u00e9tisation et la planification financi\u00e8re aux utilisateurs qui peuvent avoir besoin d&#39;aide pour comprendre des caract\u00e9ristiques ou des fonctionnalit\u00e9s sp\u00e9cifiqu<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es patient(e) et passionn\u00e9(e) par le contact humain<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>T\u00e9l\u00e9travail au Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1658065\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:50.138+08:00\",\"created_at\":\"2025-12-19T02:30:50.944+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire---Tltravail_R1658065\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368013\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire---Tltravail_R1658065\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire---Tltravail_R1658065\/apply\",\"job_requisition_id\":\"R1658065\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1658065\",\"wid\":\"2f6625b61a041023613b07b0838e0000\",\"descriptor\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re - T\u00e9l\u00e9travail\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21708\",\"source\":\"Talkpush\",\"id\":902,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683239\",\"campaign_type\":\"job_application\",\"job_title\":\"BP CDO 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683239\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:02.984+08:00\",\"created_at\":\"2025-12-19T02:30:47.961+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"100708579\",\"wid\":\"60219339f7a01064a59ffe124a06eda7\",\"descriptor\":\"Ronna Baltazar (100708579)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350209\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\/apply\",\"job_requisition_id\":\"R1683239\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683239\",\"wid\":\"293dbd51ecfc103b32af3d2abe190000\",\"descriptor\":\"BP CDO 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21705\",\"source\":\"Talkpush\",\"id\":903,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683450\",\"campaign_type\":\"job_application\",\"job_title\":\"Shaw\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683450\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:11.846+08:00\",\"created_at\":\"2025-12-19T02:30:46.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2026_R1683450\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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(101451348)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"103286181\",\"wid\":\"e93764dccfc71009483e7408f4ff0000\",\"descriptor\":\"Maria Jesusa Do\u00f1es (103286181)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer 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Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556775\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:47.753+08:00\",\"created_at\":\"2025-12-19T02:30:45.763+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"job_requisition_id\":\"R1556775\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c43ecfd5f4eb1001dc3edfc8a31b0002\",\"address\":\"mayanne.mariano@concentrix.com\"},\"last_name\":\"Mariano\",\"first_name\":\"Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556775\",\"wid\":\"22be5291fdde100c0f972f3d48b40001\",\"descriptor\":\"R1556775 Talent Connect - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1556692\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:56.400+08:00\",\"created_at\":\"2025-12-19T02:30:45.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - 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UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1575621\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:39.559+08:00\",\"created_at\":\"2025-12-19T02:30:45.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"job_requisition_id\":\"R1575621\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575621\",\"wid\":\"1f22dd0a93ec101d39885207ca6e0000\",\"descriptor\":\"R1575621 Talent Connect TIKTOK - UPA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21694\",\"source\":\"Talkpush\",\"id\":907,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682194\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - One Makati XTRA 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682194\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:21.975+08:00\",\"created_at\":\"2025-12-19T02:30:45.636+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisxavierjohn.enriquez@concentrix.com\"},\"first_name\":\"Enriquez, Francis Xavier John\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"101816659\",\"wid\":\"dca720b5a5b301f9f91a3e13661420b5\",\"descriptor\":\"Francis Enriquez (101816659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"job_requisition_id\":\"R1682194\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682194\",\"wid\":\"293dbd51ecfc103a65d5ea7a93540000\",\"descriptor\":\"Customer Service Advisor - One Makati XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21693\",\"source\":\"Talkpush\",\"id\":908,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667180\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667180\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:26.950+08:00\",\"created_at\":\"2025-12-19T02:30:45.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-2026_R1667180\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1459225\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-19T06:13:43.137+08:00\",\"created_at\":\"2025-12-19T02:30:44.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Homecoming - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556704\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:47.469+08:00\",\"created_at\":\"2025-12-19T02:30:44.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"job_requisition_id\":\"R1556704\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556704\",\"wid\":\"22be5291fdde100c0a758afc258c0000\",\"descriptor\":\"R1556704 Customer Service Advisor - Homecoming - Baguio - 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21684\",\"source\":\"Talkpush\",\"id\":914,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667116\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - SM Megamall Events 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667116\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:25.351+08:00\",\"created_at\":\"2025-12-19T02:30:42.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - 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SM Megamall Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21682\",\"source\":\"Talkpush\",\"id\":915,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667092\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu Mactan Events 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1667092\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:04.198+08:00\",\"created_at\":\"2025-12-19T02:30:42.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Mactan-Events-2026_R1667092-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"morielle.barquero@concentrix.com\"},\"first_name\":\"Barquero, Morielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351081\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Mactan-Events-2026_R1667092-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Mactan-Events-2026_R1667092-1\/apply\",\"job_requisition_id\":\"R1667092\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667092\",\"wid\":\"1de108304874102b8f51ec22d4580000\",\"descriptor\":\"Customer Service Advisor - Cebu Mactan Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21679\",\"source\":\"Talkpush\",\"id\":916,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1670742\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist\",\"street\":\"AUS Work-at-Home New South Wales\",\"address\":\"AUS Work-at-Home New South Wales\",\"city\":\"New South Wales\",\"state\":\"New South Wales\",\"postal_code\":\"2060\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Join a respected Federal Government department that plays a key role in shaping Australia\u2019s financial wellbeing.\",\"long_description\":\"<p>Join a respected <b>Federal Government<\/b> department that plays a key role in shaping Australia&#39;s financial wellbeing. You&#39;ll be part of a trusted national organisation recognised for <b>integrity, fairness, and service<\/b> to the community.<\/p><p>Enjoy the stability of a <b>permanent full-time role<\/b>, the flexibility of 100% remote work, and the opportunity to make a meaningful impact while building your career with <b>Concentrix,<\/b> a global leader in customer experience.<\/p><p><\/p><p><b>What You&#39;ll Do<\/b><\/p><ul><li><p>Handle inbound enquiries with <b>professionalism and empathy.<\/b><\/p><\/li><li><p><b>Support Australians <\/b>navigating financial and government services.<\/p><\/li><li><p>Deliver <b>exceptional service<\/b> and accuracy in every interaction.<\/p><\/li><li><p>Work within a <b>connected, fully remote team<\/b> that supports your growth.<\/p><\/li><\/ul><p><\/p><p><b>Key Details<\/b><\/p><ul><li><p>Multiple start dates throughout<b> March, May 2026<\/b><\/p><\/li><li><p>Apply Now as <b>security clearance can take several weeks<\/b><\/p><\/li><li><p>Salary: $26.70 &#43; Super &#43; Incentives<\/p><\/li><li><p>Monday \u2013 Friday between 7:00am \u2013 7:00pm AEST (Rotating Roster)<\/p><\/li><li><p>Comprehensive online paid training with ongoing support.<\/p><\/li><li><p><b>Work from Home, with initial equipment collection.<\/b><\/p><\/li><\/ul><p><\/p><p><b>What You&#39;ll Need<\/b><\/p><ul><li><p>To be located within <b>50km of Parramatta<\/b> for equipment pickup and <b>onsite IT support<\/b><\/p><\/li><li><p>Australian Citizenship (required for security clearance).<\/p><\/li><li><p>Reliable home internet (minimum 50Mbps download \/ 20Mbps upload).<\/p><\/li><li><p>A private and professional home workspace.<\/p><\/li><li><p>Passion for helping people and clear communication skills.<\/p><\/li><li><p>Prior customer service or contact centre experience (advantageous).<\/p><\/li><\/ul><p>The ability to pass police check and other financial pre-employment checks including government clearance.<\/p><p><\/p><p><b>Why You&#39;ll Love Concentrix<\/b><\/p><p>&#x1f30f; Work From Where you are needed \u2013 100% remote permanent opportunity.<\/p><p>&#x1f4bc; Job Security \u2013 Join a stable, long-term government partnership.<\/p><p>&#x1f680; Growth Opportunities \u2013 LinkedIn Learning, Concentrix University and career pathways.<\/p><p>\u2764\ufe0f Inclusive Culture \u2013 We celebrate diversity, collaboration, and excellence.<\/p><p><\/p><p><b>APPLY NOW! <\/b>and embark on a rewarding career journey with us at Concentrix!<\/p><p>*Applicants must be at least 18 years of age and be an Australian Citizen with the ability to complete background and police checks.<\/p><p><\/p><p>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.<\/p><p><\/p>\",\"ats_external_id\":\"R1670742\",\"location\":\"New South Wales, New South 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/i><\/p><p><i>Concentrix is an equal opportunity employer.<\/i><\/p><p><\/p><p><i>Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.<\/i><\/p><p><i>Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age.<\/i><\/p><p><i>Successful candidates will be required to successfully complete pre-employment checks. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683238\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:50.796+08:00\",\"created_at\":\"2025-12-19T02:30:40.221+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Bridgetowne-2026_R1683238\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.grefaldea@concentrix.com\"},\"first_name\":\"Grefaldea, Eric\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103301345\",\"wid\":\"ea17deeb40a4100d9f05d201f0880000\",\"descriptor\":\"Eric Grefaldea (103301345)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"096474\",\"wid\":\"9f196ba80a8701de90339ce706193288\",\"descriptor\":\"Rainer Sebastian (096474)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"103385490\",\"wid\":\"864855068eed10261a14e531cf640000\",\"descriptor\":\"Chrysha Mae Santos (103385490)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. Checelle Jazul (102865393)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349769\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Bridgetowne-2026_R1683238\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Bridgetowne-2026_R1683238\/apply\",\"job_requisition_id\":\"R1683238\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683238\",\"wid\":\"1bcfae2c0848103b328d5482af340000\",\"descriptor\":\"BP Bridgetowne 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21674\",\"source\":\"Talkpush\",\"id\":920,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559090\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Clark 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559090\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:32.130+08:00\",\"created_at\":\"2025-12-19T02:30:38.519+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/BP-Clark-2025_R1559090-32\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>review the reported issues within agreed turnaround times and standards of quality<\/li><li>escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Spanish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-Speaking----Global-e-Commerce_R1672758\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-Speaking----Global-e-Commerce_R1672758\/apply\",\"job_requisition_id\":\"R1672758\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672758\",\"wid\":\"1bebbf279b33103124ab957e76c60001\",\"descriptor\":\"Customer Service Representative (Spanish-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21666\",\"source\":\"Talkpush\",\"id\":924,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683476\",\"campaign_type\":\"job_application\",\"job_title\":\"WAH\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683476\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-21T16:02:43.679+08:00\",\"created_at\":\"2025-12-19T02:30:37.730+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2026_R1683476\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"1081820\",\"wid\":\"9f196ba80a8701b7a0c9b2b105197222\",\"descriptor\":\"Sharmaine Gonzaga (1081820)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349800\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2026_R1683476\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2026_R1683476\/apply\",\"job_requisition_id\":\"R1683476\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683476\",\"wid\":\"1bcfae2c0848103b4c2c874b51a10000\",\"descriptor\":\"WAH\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21665\",\"source\":\"Talkpush\",\"id\":925,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683348\",\"campaign_type\":\"job_application\",\"job_title\":\"Alabang Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683348\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:52:55.015+08:00\",\"created_at\":\"2025-12-19T02:30:37.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Alabang-Customer-Care-Specialist-iRecruit-Engage-2026_R1683348\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela 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Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667881\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:16.053+08:00\",\"created_at\":\"2025-12-19T02:30:37.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - 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Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21663\",\"source\":\"Talkpush\",\"id\":927,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683351\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683351\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-22T18:02:14.009+08:00\",\"created_at\":\"2025-12-19T02:30:37.031+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"job_requisition_id\":\"R1683351\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683351\",\"wid\":\"1bcfae2c0848103b469a7d44241a0000\",\"descriptor\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21661\",\"source\":\"Talkpush\",\"id\":928,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682852\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU IT PARK ARP TALKPUSH 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682852\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:08.919+08:00\",\"created_at\":\"2025-12-19T02:30:36.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351101\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"job_requisition_id\":\"R1682852\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682852\",\"wid\":\"1bcfae2c0848103aff39081f306f0000\",\"descriptor\":\"CEBU IT PARK ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21660\",\"source\":\"Talkpush\",\"id\":929,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683394\",\"campaign_type\":\"job_application\",\"job_title\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1683394\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:04.012+08:00\",\"created_at\":\"2025-12-19T02:30:36.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero 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(102328845)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\/apply\",\"job_requisition_id\":\"R1683394\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683394\",\"wid\":\"13990ecf90e3103b4931767708950000\",\"descriptor\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21656\",\"source\":\"Talkpush\",\"id\":930,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667937\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1667937\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:30.990+08:00\",\"created_at\":\"2025-12-19T02:30:36.005+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350574\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"job_requisition_id\":\"R1667937\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667937\",\"wid\":\"17a1f7ba282d102c3da2726595f80001\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21654\",\"source\":\"Talkpush\",\"id\":931,\"_score\":1},{\"campaign_title\":\"Advisor II, Customer Service R1668271\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - MOA 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668271\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:36.403+08:00\",\"created_at\":\"2025-12-19T02:30:35.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101026738\",\"wid\":\"9864e8cfe426101a337a0db3b9bbac34\",\"descriptor\":\"Russell Rodriguez (101026738)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351023\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"job_requisition_id\":\"R1668271\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668271\",\"wid\":\"17a1f7ba282d102c7f215c687c390000\",\"descriptor\":\"Customer Service Advisor - Digital Intake - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21653\",\"source\":\"Talkpush\",\"id\":932,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683441\",\"campaign_type\":\"job_application\",\"job_title\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1362872\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:32.105+08:00\",\"created_at\":\"2025-12-19T02:30:35.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-236283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\/apply\",\"job_requisition_id\":\"R1362872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c43ecfd5f4eb1001dc3edfc8a31b0002\",\"address\":\"mayanne.mariano@concentrix.com\"},\"last_name\":\"Mariano\",\"first_name\":\"Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1362872\",\"wid\":\"1aea00ea1588101038bd938fcdef0000\",\"descriptor\":\"R1362872 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683431\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:34.153+08:00\",\"created_at\":\"2025-12-19T02:30:35.591+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2026_R1683431\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - 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This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683283\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:41:29.387+08:00\",\"created_at\":\"2025-12-19T02:30:35.342+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Japanese-2026_R1683283\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Mactan 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>\u00a0#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667870\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:04.127+08:00\",\"created_at\":\"2025-12-19T02:30:35.290+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect---Mactan-2026_R1667870\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351045\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect---Mactan-2026_R1667870\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect---Mactan-2026_R1667870\/apply\",\"job_requisition_id\":\"R1667870\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667870\",\"wid\":\"17a1f7ba282d102c2f4e5a90b71e0001\",\"descriptor\":\"Talent Connect - Mactan 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21644\",\"source\":\"Talkpush\",\"id\":937,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1668002\",\"campaign_type\":\"job_application\",\"job_title\":\"UPA iRecruit Engage 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668002\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:40.705+08:00\",\"created_at\":\"2025-12-19T02:30:35.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\/apply\",\"job_requisition_id\":\"R1668002\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21642\",\"source\":\"Talkpush\",\"id\":938,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1682851\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO ARP TALKPUSH 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682851\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:02.577+08:00\",\"created_at\":\"2025-12-19T02:30:35.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"job_requisition_id\":\"R1682851\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682851\",\"wid\":\"13990ecf90e3103aff0e9d27836e0000\",\"descriptor\":\"CDO ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21641\",\"source\":\"Talkpush\",\"id\":939,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1667977\",\"campaign_type\":\"job_application\",\"job_title\":\"Eastwood iRecruit Engage 2025\",\"street\":\"PHL Quezon City - MDC\",\"address\":\"PHL Quezon City - MDC\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667977\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:30.718+08:00\",\"created_at\":\"2025-12-19T02:30:35.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-MDC10-Y0\",\"wid\":\"b67da9176e3d1062f9e3d236ba97c2c2\",\"descriptor\":\"PHL Quezon City - 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667962\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:40.329+08:00\",\"created_at\":\"2025-12-19T02:30:34.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340824\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"job_requisition_id\":\"R1667962\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667962\",\"wid\":\"17a1f7ba282d102c43149fd88b450000\",\"descriptor\":\"R1667962 Bacolod iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21634\",\"source\":\"Talkpush\",\"id\":944,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1668250\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Cagayan De Oro 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1668250\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:02.718+08:00\",\"created_at\":\"2025-12-19T02:30:34.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349730\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"job_requisition_id\":\"R1668250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kennahbea.cambari@concentrix.com\"},\"first_name\":\"Kennah Bea Alarcon (1094207)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668250\",\"wid\":\"17a1f7ba282d102c7c43a6d72a3c0001\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Cagayan De Oro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21633\",\"source\":\"Talkpush\",\"id\":945,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1597691\",\"campaign_type\":\"job_application\",\"job_title\":\"RAF_Nordics_Porto\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":\"Porto\",\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":null,\"ats_external_id\":\"R1597691\",\"location\":\"Porto, Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.948+08:00\",\"created_at\":\"2025-12-19T02:30:31.851+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/RAF-Nordics-Porto_R1597691-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307210\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/RAF-Nordics-Porto_R1597691-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/RAF-Nordics-Porto_R1597691-1\/apply\",\"job_requisition_id\":\"R1597691\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da901246c285efa191e0001\",\"address\":\"nelson.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Nelson\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1597691\",\"wid\":\"0a8f2425eda710254c7012e6974b0000\",\"descriptor\":\"R1597691 RAF_Nordics_Porto (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"060de634926010164f65f203893f0003\",\"address\":\"renata.pinto@concentrix.com\"},\"last_name\":\"da Silva Barbosa Pinto\",\"first_name\":\"Renata\"},{\"email\":{\"wid\":\"848d64396a8e102f54b3b0c746ef0005\",\"address\":\"veronica.pereira@concentrix.com\"},\"last_name\":\"Pereira\",\"first_name\":\"Ver\u00f3nica\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21630\",\"source\":\"Talkpush\",\"id\":946,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1556689\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556689\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:01.392+08:00\",\"created_at\":\"2025-12-19T02:30:31.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287686\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"job_requisition_id\":\"R1556689\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations 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inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1665899\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:30.923+08:00\",\"created_at\":\"2025-12-19T02:30:30.045+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"job_requisition_id\":\"R1665899\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665899\",\"wid\":\"08aea42f48b7102a18f760a202810000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21623\",\"source\":\"Talkpush\",\"id\":950,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559105\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Megamall 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559105\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:46.484+08:00\",\"created_at\":\"2025-12-19T02:30:30.020+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/BP-Megamall-2025_R1559105-11\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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R1557921\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bulacan Hub 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557921\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:46.633+08:00\",\"created_at\":\"2025-12-19T02:30:28.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"job_requisition_id\":\"R1557921\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557921\",\"wid\":\"07ea54fabfd9100d75ae792bdf050000\",\"descriptor\":\"R1557921 Customer Service Advisor - Bulacan Hub 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika Anne\"},{\"email\":{\"wid\":\"9f196ba80a87011d536c93790519ecaf\",\"address\":\"francis.villegas@concentrix.com\"},\"last_name\":\"Villegas\",\"first_name\":\"Francis Gerard (Kiko)\"},{\"email\":{\"wid\":\"cddfa1299ddf1010df9c02ef1f020003\",\"address\":\"keanalee.solomon@concentrix.com\"},\"last_name\":\"Solomon\",\"first_name\":\"Keana Lee\"},{\"email\":{\"wid\":\"71dc3134f14c010163b21be9dc114f98\",\"address\":\"mariacarmela.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Maria Carmela\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"d7ce47f6ac4e01a88effe1062830f41e\",\"address\":\"pamelaavigail.jayme@concentrix.com\"},\"last_name\":\"Jayme\",\"first_name\":\"Pamela Avigail\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"9f196ba80a870169c23acad6fd1897e2\",\"address\":\"raizamae.onia@concentrix.com\"},\"last_name\":\"Onia\",\"first_name\":\"RM\"},{\"email\":{\"wid\":\"9f196ba80a8701c3214bb1b105196b22\",\"address\":\"sharmaine.gonzaga@concentrix.com\"},\"last_name\":\"Gonzaga\",\"first_name\":\"Sharmaine\"},{\"email\":{\"wid\":\"a1e80cc712e6100791e26341a0f90003\",\"address\":\"maveraclarisse.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Vera\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21614\",\"source\":\"Talkpush\",\"id\":957,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1568989\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisors Honduras 2025\",\"street\":\"HND San Pedro Sula\",\"address\":\"HND San Pedro Sula\",\"city\":\"San Pedro Sula\",\"state\":\"Cortes\",\"postal_code\":null,\"region\":null,\"country\":\"Honduras\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>WHAT\u2019S IN IT FOR YOU?<\/p><p>\u00b7 A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with<\/p><p>\u00b7 Endless career opportunities and clear paths for career development<\/p><p>\u00b7 A competitive salary<\/p><p>\u00b7 Inclusive perks and benefits<\/p><p>\u00b7 Opportunity for monthly performance incentives \u00b7 Any site-specific fun things (great cafeteria, wellness area etc.) \u00b7 Any region-specific fun things<\/p><p><\/p><p>WHAT YOU WANT MATTERS TO US<\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer services in the finance\/ banking sector.<\/p><p><\/p><p>WHAT WOULD YOU BRING TO OUR TEAM?<\/p><p>Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.<\/p><p><\/p><p>TO BECOME A PART OF OUR TEAM: \u00b7 List of criteria including background<\/p><p>\u00b7 Education needed<\/p><p>\u00b7 Availability needed<\/p><p>\u00b7 Background clearance etc.<\/p><p><\/p><p>CALL US HOME:<\/p><p>If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.<\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Junior O2C Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Permanent Contract<\/li><li>Mon-Fri: 9AM-6PM<\/li><li>Health insurance since day 1<\/li><li>Relocation assistance included<\/li><li>Join a start-up project<\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Braga, Portugal (Sur Site)<\/b>, tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Aider les clients \u00e0 effectuer des t\u00e2ches simples, telles que trouver les heures d&#39;ouverture, ou \u00e0 traiter des r\u00e9clamations plus complexes.<\/li><li>Fournir un service \u00e0 la client\u00e8le de premier ordre et aider les clients \u00e0 r\u00e9pondre \u00e0 toute une s\u00e9rie de d\u00e9fis.<\/li><li>Travailler pour atteindre des objectifs cl\u00e9s tels que la satisfaction du client et la qualit\u00e9.<\/li><li>Fournir des informations pr\u00e9cises, valables et compl\u00e8tes en utilisant les m\u00e9thodes\/outils ad\u00e9quats.<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;Anglais (B2)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es\u00a0disponible pour des horaires tournants<\/li><li>T&#39;es de nature analytique et capable d&#39;anticiper les probl\u00e8mes et de trouver des solutions.<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Localisation centrale \u00e0 Braga, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1665911\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:02.474+08:00\",\"created_at\":\"2025-12-19T02:30:28.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"job_requisition_id\":\"R1665911\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665911\",\"wid\":\"08aea42f48b7102a19fd90e0c62f0000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Cagayan De Oro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21605\",\"source\":\"Talkpush\",\"id\":963,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1559120\",\"campaign_type\":\"job_application\",\"job_title\":\"BP ANE 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559120\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:53.378+08:00\",\"created_at\":\"2025-12-19T02:30:23.086+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338398\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\/apply\",\"job_requisition_id\":\"R1559120\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559120\",\"wid\":\"07399eb6781c100e2ab50f45429e0000\",\"descriptor\":\"R1559120 BP ANE 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a870168658bbefb0419d44b\",\"address\":\"ann.jerez@concentrix.com\"},\"last_name\":\"Jerez\",\"first_name\":\"Ann Jill\"},{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran Rouye\"},{\"email\":{\"wid\":\"620d3c2716fd10066dde9225d3490003\",\"address\":\"athena.girao@concentrix.com\"},\"last_name\":\"Girao\",\"first_name\":\"Athena\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"87ac2d61f2431013f44cadbed1400002\",\"address\":\"czedrick.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Czedrick\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"76d39917fee1103154504b410d5d0005\",\"address\":\"hopemilky.cayao@concentrix.com\"},\"last_name\":\"Cayao\",\"first_name\":\"Hope Milky\"},{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine 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Kathleen\"},{\"email\":{\"wid\":\"2878bd8b08321009373b28c8b7a50004\",\"address\":\"roselle.cajes@concentrix.com\"},\"last_name\":\"Cajes\",\"first_name\":\"Roselle\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21604\",\"source\":\"Talkpush\",\"id\":964,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666293\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Taguig XTRA 2026\",\"street\":\"PHL Fort Bonifacio\",\"address\":\"PHL Fort Bonifacio\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666293\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:15.661+08:00\",\"created_at\":\"2025-12-19T02:30:20.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-XTRA-2026_R1666293\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-FOR-MCKIN-00\",\"wid\":\"740544c0a47f010295da668f1f113365\",\"descriptor\":\"PHL Fort Bonifacio\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dominic.bueza@concentrix.com\"},\"first_name\":\"Bueza, Dominic\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-XTRA-2026_R1666293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-XTRA-2026_R1666293\/apply\",\"job_requisition_id\":\"R1666293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666293\",\"wid\":\"042bc331d423102a6280ca4b98ca0000\",\"descriptor\":\"Customer Service Advisor - Taguig XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21598\",\"source\":\"Talkpush\",\"id\":965,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666300\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - UPA XTRA 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666300\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:53.947+08:00\",\"created_at\":\"2025-12-19T02:30:19.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-05\",\"wid\":\"740544c0a47f013c940c208f1f115764\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniel.bautista1@concentrix.com\"},\"first_name\":\"Bautista, Daniel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101823295\",\"wid\":\"2a3dc7769cc401e0e39863672e16009d\",\"descriptor\":\"Jea Mae Marie Daquiz (101823295)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349697\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"job_requisition_id\":\"R1666300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666300\",\"wid\":\"042bc331d423102a62c46298cdef0000\",\"descriptor\":\"Customer Service Advisor - UPA XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21597\",\"source\":\"Talkpush\",\"id\":966,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666303\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo XTRA 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666303\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:17.307+08:00\",\"created_at\":\"2025-12-19T02:30:19.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eunice.abueg@concentrix.com\"},\"first_name\":\"Abueg, Eunice\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101767280\",\"wid\":\"545a3d9f842e01d54b518dc67d2c0834\",\"descriptor\":\"Ramon Carlos Lacson (101767280)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"101961223\",\"wid\":\"f585845c6ff40114b0be69b1b7b90000\",\"descriptor\":\"Jason Catatista (101961223)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"},{\"id\":\"101432635\",\"wid\":\"d68fbb48badb01cbc320d341f61abf8f\",\"descriptor\":\"Phoenix Naomi Zenarosa (101432635)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102098907\",\"wid\":\"6f72b4908982100d0b008f6b82960000\",\"descriptor\":\"Millen Jan Gavaran (102098907)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349858\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\/apply\",\"job_requisition_id\":\"R1666303\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666303\",\"wid\":\"042bc331d423102a630e88dd86c20000\",\"descriptor\":\"Customer Service Advisor - Iloilo XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21596\",\"source\":\"Talkpush\",\"id\":967,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666290\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - SMM XTRA 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666290\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:25.214+08:00\",\"created_at\":\"2025-12-19T02:30:17.315+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100904612\",\"wid\":\"7337afa5ded8100521778d4e650963fb\",\"descriptor\":\"Cathryn Carpon (100904612)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"job_requisition_id\":\"R1666290\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666290\",\"wid\":\"042bc331d423102a62449e010b0e0000\",\"descriptor\":\"Customer Service Advisor - SMM XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21594\",\"source\":\"Talkpush\",\"id\":968,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666270\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cyberwest XTRA 2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666270\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:38.729+08:00\",\"created_at\":\"2025-12-19T02:30:11.005+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-XTRA-2026_R1666270\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349805\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-XTRA-2026_R1666270\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-XTRA-2026_R1666270\/apply\",\"job_requisition_id\":\"R1666270\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666270\",\"wid\":\"042bc331d423102a60b1f32883050000\",\"descriptor\":\"Customer Service Advisor - Cyberwest XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21593\",\"source\":\"Talkpush\",\"id\":969,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683436\",\"campaign_type\":\"job_application\",\"job_title\":\"Cyberwest\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683436\",\"location\":\"Quezon City, National Capital Region 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683387\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:45.979+08:00\",\"created_at\":\"2025-12-19T02:30:08.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2026_R1683387\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-MDC10-Y0\",\"wid\":\"b67da9176e3d1062f9e3d236ba97c2c2\",\"descriptor\":\"PHL Quezon City - MDC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101993975\",\"wid\":\"b518f4301ce60123fe3ec095aa650000\",\"descriptor\":\"Cristel Manalang (101993975)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102364002\",\"wid\":\"1121e5c7def2102142cb6a3e39300000\",\"descriptor\":\"Jefferson Ope\u00f1a (102364002)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2026_R1683387\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2026_R1683387\/apply\",\"job_requisition_id\":\"R1683387\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683387\",\"wid\":\"0393796b63e7103b48c9a869290b0000\",\"descriptor\":\"Eastwood\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21590\",\"source\":\"Talkpush\",\"id\":971,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683279\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mandarin 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683279\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:41:29.249+08:00\",\"created_at\":\"2025-12-19T02:30:08.261+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Mandarin-2026_R1683279\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Online - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559083\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:29.815+08:00\",\"created_at\":\"2025-12-19T02:29:55.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2025_R1559083-16\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559097\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:30.925+08:00\",\"created_at\":\"2025-12-19T02:29:55.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/BP-Davao-2025_R1559097-23\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Digital Intake San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1558699\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:36:25.098+08:00\",\"created_at\":\"2025-12-19T02:29:53.595+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7f807aa7bcd91023c988697250520000\",\"address\":\"aeirisheart.alcantara@concentrix.com\"},\"last_name\":\"Alcantara\",\"first_name\":\"Aeiris Heart\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-291680\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"job_requisition_id\":\"R1558699\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558699\",\"wid\":\"023edfb14dd5100de92cfef17cb50001\",\"descriptor\":\"R1558699 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666302\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:35.057+08:00\",\"created_at\":\"2025-12-19T02:29:43.859+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"april.alasas@concentrix.com\"},\"first_name\":\"Alas-as, April\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"job_requisition_id\":\"R1666302\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666302\",\"wid\":\"0088db4fd190102a62f6df35205f0001\",\"descriptor\":\"Customer Service Advisor - WAH XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21574\",\"source\":\"Talkpush\",\"id\":979,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666283\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Naga XTRA 2026\",\"street\":\"PHL Naga - Ninoy and Cory Ave\",\"address\":\"PHL Naga - Ninoy and Cory Ave\",\"city\":\"Naga\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666283\",\"location\":\"Naga, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:33.615+08:00\",\"created_at\":\"2025-12-19T02:29:43.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Customer-Service-Advisor---Naga-XTRA-2026_R1666283\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Naga\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-03\",\"wid\":\"740544c0a47f0160f5d69c8f1f11cc65\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101471474\",\"wid\":\"d6dac4fe6b42010abde91b6b1b30a08c\",\"descriptor\":\"Debbie Martinez (101471474)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349820\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Customer-Service-Advisor---Naga-XTRA-2026_R1666283\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Customer-Service-Advisor---Naga-XTRA-2026_R1666283\/apply\",\"job_requisition_id\":\"R1666283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666283\",\"wid\":\"0088db4fd190102a61e36b9bff4c0000\",\"descriptor\":\"Customer Service Advisor - Naga XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21573\",\"source\":\"Talkpush\",\"id\":980,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666291\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark XTRA 2026\",\"street\":\"PHL Quezon City - Spark Place 10th Flr\",\"address\":\"PHL Quezon City - Spark Place 10th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666291\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:24:46.631+08:00\",\"created_at\":\"2025-12-19T02:29:43.204+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2026_R1666291\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-05\",\"wid\":\"740544c0a47f013fdd35798e1f11be62\",\"descriptor\":\"PHL Quezon City - Spark Place 10th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102183856\",\"wid\":\"73e197c0f43c1018f4fb5c7c73610000\",\"descriptor\":\"Jose Rafael Parre\u00f1o (102183856)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2026_R1666291\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2026_R1666291\/apply\",\"job_requisition_id\":\"R1666291\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666291\",\"wid\":\"0088db4fd190102a6267d08f980a0000\",\"descriptor\":\"Customer Service Advisor - Spark XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21572\",\"source\":\"Talkpush\",\"id\":981,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1666263\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bacolod XTRA 2026\",\"street\":\"PHL Bacolod City - One Sanparq\",\"address\":\"PHL Bacolod City - One Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666263\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:23:57.687+08:00\",\"created_at\":\"2025-12-19T02:29:42.995+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Bacolod-XTRA-2026_R1666263-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-LACSO-Y0\",\"wid\":\"b67da9176e3d1062f9e3b15fa92bc285\",\"descriptor\":\"PHL Bacolod City - One Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101767280\",\"wid\":\"545a3d9f842e01d54b518dc67d2c0834\",\"descriptor\":\"Ramon Carlos Lacson (101767280)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"101961223\",\"wid\":\"f585845c6ff40114b0be69b1b7b90000\",\"descriptor\":\"Jason Catatista (101961223)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349763\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Bacolod-XTRA-2026_R1666263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Bacolod-XTRA-2026_R1666263-1\/apply\",\"job_requisition_id\":\"R1666263\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666263\",\"wid\":\"0088db4fd190102a5fe429d393910001\",\"descriptor\":\"Customer Service Advisor - Bacolod XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"21571\",\"source\":\"Talkpush\",\"id\":982,\"_score\":1},{\"campaign_title\":\"PMG | German | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with German - 100% remote\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Customer service for a leading tobacco industry player via chat, email, and phone.<\/li>\\n<li>Providing information on order status, deliveries, complaints, and returns.<\/li>\\n<li>Helping customers resolve technical issues, such as those related to charging and operating tobacco heating devices.<\/li>\\n<li>Supporting customers in selecting the right products and proposing solutions tailored to their needs.<\/li>\\n<li>Active sales of devices, cartridges, and other products.<\/li>\\n<\/ul>\\n<p><strong>Our Requirements:<\/strong><\/p>\\n<ul>\\n<li>Very good German language skills - C1.<\/li>\\n<li>Communication skills and customer focus.<\/li>\\n<li>Efficient computer skills.<\/li>\\n<li>Independent, accurate, and well-organized.<\/li>\\n<li>Sales experience or the ability to conduct sales conversations is preferred.<\/li>\\n<li>Experience in customer service or working with CRM systems.<\/li>\\n<\/ul>\\n<p><br \/><strong>This is what we offer:<\/strong><\/p>\\n<ul>\\n<li>A base salary of PLN 7,000 gross,<\/li>\\n<li>A bonus of up to PLN 950 for quality work and goal achievement, plus an additional bonus for every device sold,<\/li>\\n<li>100% remote work from anywhere in Poland,<\/li>\\n<li>Comprehensive onboarding and product training &ndash; you don't need to know the tobacco industry &ndash; we'll teach you everything,<\/li>\\n<li>A benefits package (private healthcare, MyBenefit cafeteria, MultiSport card, life insurance)<\/li>\\n<\/ul>\",\"ats_external_id\":\"1292884480\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:51.535+01:00\",\"created_at\":\"2025-12-18T16:53:17.510+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"525\",\"source\":\"Talkpush\",\"id\":353,\"_score\":1},{\"campaign_title\":\"Nike\/ Turkish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with Turkish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as&nbsp;Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Turkish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"764392332\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:29.510+03:00\",\"created_at\":\"2025-12-18T14:06:00.057+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"573\",\"source\":\"Talkpush\",\"id\":185,\"_score\":1},{\"campaign_title\":\"Operations Manager I R1682415\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager - Luxury Retail, Ecommerce\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least three years of Progressive Management Experience) preferred<\/p><p><\/p><p>\u2022 Prior experience in priorty banking, high value customers, retail\/ecommerce, fashion, five star hotels, preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>At Concentrix, your success will be the driving force behind our organization\u2019s growth. We are seeking individuals who excel in client engagement and can transform how businesses operate in today\u2019s dynamic environment. By collaborating with our dedicated sales team and partners, you will play a pivotal role in expanding our pipeline and securing new business. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/span><\/p><p><span>In this critical role, you will build and manage a robust sales pipeline, focused on driving revenue, product and services adoption, and market presence for Concentrix within the UK &amp; Ireland market. Aligned to a market sector or vertical, your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises.<\/span><\/p><p><span>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO and VP level, particularly in partnership with our Service Line Leaders and our strategic partners. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><span>Measures of Success<\/span><\/h3><p><span>\u00a0<\/span><\/p><p><span>\u2022 Accelerate revenue and market presence by spearheading initiatives to significantly increase revenue, pipeline, and market share for Concentrix<br \/>\u2022 Consistently meet or exceed quarterly and annual revenue and pipeline targets<br \/>\u2022 Craft compelling value propositions that clearly differentiate Concentrix in the market<br \/>\u2022 Actively participate in key industry events to expand networks and identify new opportunities<br \/>\u2022 Formulate and execute targeted vertical or sector sales strategies<br \/>\u2022 Sustain and grow a robust sales pipeline that supports ongoing growth<br \/>\u2022 Collaborate with stakeholders across Concentrix business units to expand reach and adoption of all Concentrix solutions<br \/>\u2022 Lead and manage contract negotiations in collaboration with internal stakeholders<br \/>\u2022 Build and maintain long-term strategic client relationships<br \/>\u2022 Support internal and external sales enablement<br \/>\u2022 Ensure high levels of customer satisfaction and client experience<br \/>\u2022 Be prepared for moderate travel to support role responsibilities<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><span>Your Qualifications<\/span><\/h3><p><span>\u00a0<\/span><\/p><p><span>\u2022 Highly motivated self-starter who thrives in a fast-paced, dynamic environment<br \/>\u2022 Strong results orientation with a track record of exceeding objectives<br \/>\u2022 Deep experience in CX solutions that combine people and technology solutions with proven success selling complex transformational CX operations<br \/>\u2022 Prior experience in Software, Infrastructure, Platform, or Contact Center environments including SaaS, IaaS, PaaS, and CCaaS<br \/>\u2022 Preferred experience in Product and Cloud Engineering, Application Development, CX Technology (CRM and CCaaS), and Data Analytics and Engineering<br \/>\u2022 Exceptional communication and executive-level presentation skills<br \/>\u2022 Strong negotiation skills with the ability to build mutually beneficial relationships<br \/>\u2022 Demonstrated leadership capabilities and ability to inspire partnerships<br \/>\u2022 Consultative selling expertise with a client-centric approach<br \/>\u2022 Strong collaboration and influencing skills in a team-based environment<br \/>\u2022 Resourceful problem-solver with innovative thinking<br \/>\u2022 Recognized as a trusted advisor by customers and colleagues<\/span><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive.<\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.<\/p><p>Concentrix is an equal opportunity employer. We are committed to equal employment opportunities and a work environment free from discrimination and harassment. 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Serves an assigned territory\/client with moderate variables in geography and\/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.\",\"long_description\":\"<p><span><b>Responsibilities<\/b><\/span><\/p><ul><li><span>Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date<\/span><\/li><li><span>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities<\/span><\/li><li><span>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/span><\/li><li><span>Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories<\/span><\/li><li><span>Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction<\/span><\/li><li><span>Act as a point of escalation for the client and respond in a timely manner to any issues<\/span><\/li><li><span>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client<\/span><\/li><li><span>Work closely with client contact on reporting and forecasting<\/span><\/li><li><span>Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs)<\/span><\/li><li><span>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/span><\/li><li><span>Ensure high level of professionalism during all interactions with team and client<\/span><\/li><li><span>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/span><\/li><li><span>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/span><\/li><li><span>Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p><b>Minimum of 2 years of experience as a Team Leader with experience in Sales and B2B environments or experience as an Operations Manager or Sales Manager<\/b><\/p><\/li><li><p><b>6 months in Concentrix with proven previous experience in targeted role OR 9 months in Concentrix<\/b><\/p><\/li><li><p><b>Proficiency in English (C1)<\/b><\/p><\/li><li><p><b>Additional European language will be considered an advantage<\/b><\/p><\/li><li><p><b>Willing to work fully on-site during standard business hours at our Athens office.<\/b><\/p><\/li><li><p>Consistent track record of success with a passion for exceptional customer experience and driving team results<\/p><\/li><li><p>Must be well-versed in High Performance Selling methodologies<\/p><\/li><li><p>Results-driven, analytically proficient, strategically minded with an operational outlook<\/p><\/li><li><p>Excellent people management, leadership, and coaching skills<\/p><\/li><li><p>Strong record of developing and retaining high potential employees<\/p><\/li><li><p>Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment<\/p><\/li><li><p>Excellent listening and problem-solving skills<\/p><\/li><li><p>Excellent verbal and written communication skills, both internally and externally<\/p><\/li><li><p>Ability to maximize revenue through best practices<\/p><\/li><li><p>Highly organized with the ability to handle multiple priorities<\/p><\/li><li><p>Strong knowledge of Microsoft Office programs<\/p><\/li><li><p>Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><\/li><li><p>Demonstrated ability to make timely and sound decisions; 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This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0\u00a0<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b>\u00a0<\/p><p><\/p><p>We are seeking a Senior Recruiter to become a vital member of our Information Technology and Digital Talent Acquisition Team. This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><b>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet. <\/b><\/p><p><\/p><ul><li>Responsible for development, implementation and administration of recruitment programs<\/li><li>Assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Work with hiring manager(s) and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/li><li>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Surfaces candidates and develops networks of people and processes to support a strong pipeline of qualified candidates<\/li><li>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Maintain consistent standards for all applicants and ensures compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Candidate Profile <\/b><\/p><ul><li>Significant experience hiring for software, cloud, data, AI\/ML, and IT infrastructure roles<\/li><li>Experience developing and executing talent acquisition strategies and recruitment solutions to drive a direct hiring model<\/li><li>Deep understanding of tech and hiring market trends<\/li><li>Proficient in advanced-level English, both written and spoken<\/li><li>Strong communicator with excellent stakeholder engagement skills<\/li><li>Organized, deadline-driven, and adaptable in fast-paced environments<\/li><li>Proficient in ATS, recruitment tech, and Microsoft Office<\/li><li>Metrics-aware and detail-oriented<\/li><\/ul><p><\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>\u00a0<b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684510\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T07:59:06.007+08:00\",\"created_at\":\"2025-12-13T12:04:45.376+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\/apply\",\"job_requisition_id\":\"R1684510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684510\",\"wid\":\"d3d4802273da103be3e54fed96070001\",\"descriptor\":\"R1684510 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-malaysia\",\"campaign_id\":\"664\",\"source\":\"Talkpush\",\"id\":86,\"_score\":1},{\"campaign_title\":\"Analyst, IT Operations R1687473\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - IT Internship 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.\",\"long_description\":\"<p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><br \/><span>\u2022 Represents IT in front of Site Leaders.<br \/>\u2022 Coordinates as smart hands with different portfolio and engineering workgroups<\/span><\/p><p><span>\u2022 Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes<\/span><\/p><p><span>\u2022 Perform hardware and software upgrades to peripheral equipment<\/span><\/p><p><span>\u2022 Attend to break\/fix engagement as required by Situation Management for technology related problems<br \/>\u00a0 and issues received from both internal and external clients<\/span><\/p><p><span>\u2022 Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system<\/span><\/p><p><span>\u2022 Perform site maintenance and safety checks of assigned equipment<\/span><\/p><p><span>\u2022 Perform checks and ensure that antivirus definition, Microsoft patches are updated.\u00a0<br \/>\u2022 Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.<br \/>\u00a0 Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required<\/span><\/p><p><span>\u2022 Performs\\\\Tests backup for the onsite servers.<\/span><\/p><p><span>\u2022 Security analyst and applying Security control and providing Local Security analysis (SEP, Network capture, \u2026.)<\/span><\/p><p><span>\u2022 Local Change Management for Infrastructure, Application and Security<\/span><\/p><p><span>\u2022 Remote Application and software Management<\/span><\/p><p><span>\u2022 Business continuity plan testing and recommendation<\/span><\/p><p><span>\u2022 Responsible for control and manage of all IT and Infrastructure room (Genset, UPS and IT Room)<\/span><\/p><p><span>\u2022 Analyse WIFI intrusion with CDOC, manage WIFI access and PW<\/span><\/p><p><span>\u2022 Manage the Video Conference Room (access control)<\/span><\/p><p><span>\u2022 Clients and CNX application implementation<\/span><\/p><p><span>\u2022 CNX Local Bots and automation implementation<\/span><\/p><p><span>\u2022 Support Network Data and Voice implementation.<\/span><\/p><p><b><span>Candidate Profile<\/span><\/b><\/p><p><span>\u2022 <span>Experience working within an IT help desk environment working to targets<\/span><\/span><\/p><p><span>\u2022 Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance<\/span><\/p><p><span>\u2022 Strong communication skills, both written and verbal (English Language)<\/span><\/p><p><span>\u2022 Demonstrated ability to multi-task and meet timelines on deliverables<\/span><\/p><p><span>\u2022 Self-starter, sense of urgency, and works well under pressure<\/span><\/p><p><span>\u2022 Strong attention to detail<\/span><\/p><p><br \/><b><span>Career Framework Role<\/span><\/b><br \/><span>Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.<br \/>Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.<br \/>Identifies key issues and patterns from partial\/conflicting data.<br \/>Takes a broad perspective to problems and spots new, less obvious solutions.<\/span><\/p>\",\"ats_external_id\":\"R1687473\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:42:02.802+08:00\",\"created_at\":\"2025-12-13T11:58:49.379+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2000\",\"descriptor\":\"Analyst, IT Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351214\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"job_requisition_id\":\"R1687473\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"al.pagulayan@concentrix.com\"},\"first_name\":\"Al Pagulayan (100165891)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1687473\",\"wid\":\"b40207992287103f2e7405c90d540000\",\"descriptor\":\"ACE Luzon - IT Internship 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>#LI-DNI<\/p>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"11804\",\"source\":\"Talkpush\",\"id\":1509,\"_score\":1},{\"campaign_title\":\"Specialist, Customer Acquisition R1685898\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition (English speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<ul><li><p><b>Key Responsibilities<\/b><\/p><\/li><li><span>Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS\/Collaboration, Pay TV &amp; Hospitality, IoT\/M2M).<\/span><\/li><li><span>Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.<\/span><\/li><li><span>Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.<\/span><\/li><li><span>Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.<\/span><\/li><li><span>Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.<\/span><\/li><li><span>Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<\/span><\/li><li><span>Build strong customer relationships through consistent follow-ups, value-based conversations, and issue resolution.<\/span><\/li><li><span>Ensure strict compliance with all sales processes, SLAs, workflows, and governance frameworks.<\/span><\/li><li><span>Support escalation handling, service reviews, and customer success engagements where required.<\/span><\/li><\/ul><p><\/p><ul><li><p><b>Requirements<\/b><\/p><\/li><li><span>Minimum Diploma or above with 1\u20132 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.<\/span><\/li><li><span>Strong English comprehension, business writing ability, and confident communication skills (verbal and written).<\/span><\/li><li><span>Excellent interpersonal skills with the ability to engage professionally with decision makers and key stakeholders.<\/span><\/li><li><span>Strong presentation skills; 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You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li><p>Communicate with customers via inbound phone calls.<\/p><\/li><li><p>Provide follow up to customers via outbound calls and emails.<\/p><\/li><li><p>Resolve issues with basic troubleshooting.<\/p><\/li><li><p>Save the day for our customers by driving an amazing customer experience that makes our customers smile.<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>Minimum of 1 year of Technical Support experience.<\/p><\/li><li><p>Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly.<\/p><\/li><li><p>Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels.<\/p><\/li><li><p>Ability to work in a fast-paced, busy Customer \/ Tech Support team.<\/p><\/li><li><p>Experience working with browsers, spreadsheets, and text documents. 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Must be positive, attentive and demonstrate the ability to do what&#39;s necessary to get the situation resolved.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1673139\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:11.197+08:00\",\"created_at\":\"2025-12-13T11:46:32.430+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Technical-Support-Specialist_R1673139\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3368\",\"wid\":\"e115f886646510342a33dd3e15190000\",\"descriptor\":\"Specialist, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-343363\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Technical-Support-Specialist_R1673139\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Technical-Support-Specialist_R1673139\/apply\",\"job_requisition_id\":\"R1673139\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673139\",\"wid\":\"760ef3e4d9211032123c189f55a60000\",\"descriptor\":\"R1673139 Technical Support Specialist (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"b200c77ad7a9101aa9aaeafce6000002\",\"address\":\"mailaanarose.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"11792\",\"source\":\"Talkpush\",\"id\":1512,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1684511\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Malay\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684511\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T07:59:03.887+08:00\",\"created_at\":\"2025-12-13T09:48:49.317+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349459\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\/apply\",\"job_requisition_id\":\"R1684511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684511\",\"wid\":\"57ecdbce35ee103be40bb25b03110000\",\"descriptor\":\"R1684511 Advisor I, Customer Service \u2013 Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-malaysia\",\"campaign_id\":\"653\",\"source\":\"Talkpush\",\"id\":87,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1683988\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Thai (Local)\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":\"\u0e40\u0e40\u0e02\u0e27\u0e07 \u0e1a\u0e32\u0e07\u0e19\u0e32\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1683988\",\"location\":\"\u0e40\u0e40\u0e02\u0e27\u0e07 \u0e1a\u0e32\u0e07\u0e19\u0e32, Bangkok\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-24T06:59:02.633+07:00\",\"created_at\":\"2025-12-13T08:42:39.891+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6b10cbcecad6103e20de1eb59a240001\",\"address\":\"parinda.chamlumjiak@concentrix.com\"},\"last_name\":\"Chamlumjiak\",\"first_name\":\"Parinda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348915\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---Thai--Local-_R1683988\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---Thai--Local-_R1683988\/apply\",\"job_requisition_id\":\"R1683988\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701cef7ba4be0001969be\",\"address\":\"pattanakrich.vachiraphusit@concentrix.com\"},\"last_name\":\"Vachiraphusit\",\"first_name\":\"Pattanakrich\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683988\",\"wid\":\"293dbd51ecfc103b90c4f847dcd70000\",\"descriptor\":\"R1683988 Advisor I, Customer Service - Thai (Local) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6b10cbcecad6103e20de1eb59a240001\",\"address\":\"parinda.chamlumjiak@concentrix.com\"},\"last_name\":\"Chamlumjiak\",\"first_name\":\"Parinda\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-thailand\",\"campaign_id\":\"81\",\"source\":\"Talkpush\",\"id\":126,\"_score\":1},{\"campaign_title\":\"Associate, Wellbeing R1687976\",\"campaign_type\":\"job_application\",\"job_title\":\"Wellbeing Associate - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix.\",\"long_description\":\"<p><\/p><p>Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles. As a qualified counsellor or psychotherapist, you&#39;ll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT).<\/p><p>You\u2019ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills. As this role falls into the category of Trust &amp; Safety, you\u2019ll be working with people exposed to harmful content. 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harm to self or others in a timely manner \u2022 Manage confidential case records and reports safely, and in line with privacy protocols<\/p><p>\u2022 Deliver psychometric assessments to employees in the region<\/p><p>\u2022 Review assessment data for trends that require intervention, and contribute to insight reports<\/p><p>\u2022 Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<\/p><p>\u2022 Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication<\/p><p>\u2022 Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement<\/p><p>\u2022 Contribute towards safe working practices across the Psychological Health team<\/p><p>\u2022 Attend monthly peer support sessions with your Clinical Manager and regional colleagues<\/p><p>\u2022 Adhere to professional and ethical guidelines set by discipline 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Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Qui sommes-nous ?<br \/><br \/>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><\/p><p><u>Mission<\/u>:<\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><u>Profil <\/u>:<\/p><ul><li>Vous justifiez d&#39;une exp\u00e9rience de 1 an en tant que manager en\u00a0call center<\/li><li><div>Vous ma\u00eetrisez parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/div><\/li><li>Vous \u00eates dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez le sens de l&#39;anticipation et \u00eates orient\u00e9 satisfaction client et solutions<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous avez le sens de l\u2019\u00e9coute<\/li><li><div>Vous \u00eates force de propositions<\/div><\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/p><p>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/p><p>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1641121\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-13T18:02:00.792+08:00\",\"created_at\":\"2025-12-13T09:37:57.224+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF CIS\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0535\",\"descriptor\":\"Team Leader, CIS\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\/apply\",\"job_requisition_id\":\"R1641121\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nabil.janani@concentrix.com\"},\"first_name\":\"Nabil Janani (102555094)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1641121\",\"wid\":\"10b4b6b14cee1014ae50e188431d0000\",\"descriptor\":\"Superviseur (F\/H) Service Client - Fran\u00e7ais - Anglais - Marrakech\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"11768\",\"source\":\"Talkpush\",\"id\":1514,\"_score\":1},{\"campaign_title\":\"NL - Bol - Rotterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Bol Rotterdam!\",\"street\":\"Weena 505\",\"address\":\"Weena 505\",\"city\":\"Rotterdam\",\"state\":\"Zuid-Holland\",\"postal_code\":\"3013 AL\",\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team klantenservicemedewerkers voor Bol in hartje Rotterdam, naast het CS.\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Klantenservicemedewerker&nbsp;BOL&nbsp;Rotterdam<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Ben jij een creatieve geest die graag klanten verrast? Ga de uitdaging aan en start je carri&egrave;re als&nbsp;game-changer. Wij zoeken jou voor ons bol team!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat houdt jouw rol in?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij bol zorgen we ervoor dat alle klanten een glimlach op hun gezicht krijgen. Je geeft advies over een product, beantwoordt vragen over een bestelling of betaling, of ondersteunt klanten via chat, e-mail en telefoon. Jij weet de verwachtingen van klanten te overtreffen met jouw unieke service.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Start met een volledig betaalde training die je transformeert tot de ultieme klantenserviceheld die onze klanten laat stralen. Klaar om impact te maken?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Een salaris van &euro;15,28&nbsp;per uur&nbsp;als je 21 jaar of ouder bent&nbsp;en&nbsp;een&nbsp;goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Een centrale werkplek in hartje Rotterdam.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Toegang tot onze&nbsp;Concentrix&nbsp;University om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gezellige collega's en een informele werksfeer.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Groeimogelijkheden binnen het team en bedrijf.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\u23f0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Flexibel met werktijden; beschikbaar van maandag t\/m zondag tussen 08:00 en 23:00 uur.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Je spreekt en schrijft vloeiend Nederlands en kunt ook in het Engels communiceren.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Je bent resultaatgericht en zet klanten altijd op de eerste plaats.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udc42<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een scherp luisterend oor en snel in het herkennen van klantbehoeften.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Goede technologische vaardigheden en moeiteloos werken met computersystemen.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd04<\/span><span data-contrast=\\\"auto\\\">&nbsp;Multitasken&nbsp;zit in je bloed en je bent gedreven om die extra stap te zetten.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om de uitdaging aan te gaan en je carri&egrave;re een boost te geven? Solliciteer meteen via de knop hieronder of&nbsp;<\/span><span data-contrast=\\\"none\\\">of&nbsp;neem voor meer informatie contact op met&nbsp;Jeanine Pontier:&nbsp;jeanine.pontier<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;- 0620436628.&nbsp;<\/span><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"4292707140\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-12T13:51:38.848+01:00\",\"created_at\":\"2025-12-12T13:29:47.536+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"47\",\"source\":\"Talkpush\",\"id\":503,\"_score\":1},{\"campaign_title\":\"NL - NS International - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Klantteam NS International\",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":\"9727 DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Word klantenservicemedewerker bij de NS International!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Word Klantenservicemedewerker&nbsp;bij NS!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span class=\\\"TextRun SCXW31742794 BCX8\\\" lang=\\\"NL-NL\\\" xml:lang=\\\"NL-NL\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">Als klantenservicemedewerker voor NS International ben jij het aanspreekpunt voor klanten met vragen over internationale treinreizen. Denk hierbij bijvoorbeeld aan de&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW31742794 BCX8\\\">Thalys<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;naar Parijs of met Deutsche Bahn naar Berlijn. Of het nu gaat om informatie over een&nbsp;<\/span><span class=\\\"NormalTextRun AdvancedProofingIssueV2Themed SCXW31742794 BCX8\\\">reeds<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;gemaakte boeking, het doen van een nieuwe boeking of bijvoorbeeld een boeking annuleren, jij kan de reiziger hierbij helpen!<\/span><\/span><span class=\\\"EOP SCXW31742794 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker krijg je tools en training om niet alleen te slagen, maar te shinen. Van toffe e-learnings&nbsp;tot carri&egrave;remogelijkheden die je niet kunt missen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat bieden we?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;&euro;15,28&nbsp;per uur&nbsp;als je 21 jaar of ouder bent&nbsp;en gratis fruit.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcaa<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke pensioenregeling&nbsp;van 6,2%<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\uddd3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training; jezelf ontwikkelen op meerdere vlakken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\"> Flexibele werkplekken, deels vanuit thuis na overleg met je teammanager.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf34<\/span><span data-contrast=\\\"auto\\\">&nbsp;Inclusief vakantiegeld (ja, ook dat kan).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat verwachten we van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Spreek je vloeiend Nederlands en Engels?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbc<\/span><span data-contrast=\\\"auto\\\">&nbsp;Ben je een&nbsp;multitasker&nbsp;met een luisterend oor?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf19<\/span><span data-contrast=\\\"auto\\\">&nbsp;In de avonduren werken? Da&rsquo;s mooi meegenomen!<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Stap in een wereld vol mogelijkheden bij Concentrix, waar jouw potentieel de kans krijgt te groeien. Sluit je aan bij de duizenden die ons wereldwijd als hun favoriete werkgever beschouwen. Waar wacht je nog op?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix staan gelijke kansen en inclusiviteit voorop. Discriminatie? Niet bij ons.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Solliciteer vandaag! Of neem contact op met Suzanne Starke<\/span><span data-contrast=\\\"auto\\\">; <a href=\\\"mailto:Suzanne.starke@concentrix.com\\\">Suzanne.starke@concentrix.com<\/a>; 06-23311231<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"640448281\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-12T13:53:17.084+01:00\",\"created_at\":\"2025-12-12T13:13:59.767+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"46\",\"source\":\"Talkpush\",\"id\":504,\"_score\":1},{\"campaign_title\":\"Director, B2B Sales R1682600\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, B2B Sales - Remote\",\"street\":\"IRL Work-at-Home\",\"address\":\"IRL Work-at-Home\",\"city\":\"IRL\",\"state\":\"Carlow\",\"postal_code\":\"D04 V1W8\",\"region\":null,\"country\":\"Ireland\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Global Director, Service Delivery is a key strategic and operational leadership role responsible for the development, continuous improvement and delivery of sales and the strategic development of operational requirements, process and technology, to deliver key service outcomes. The role has significant levels of responsibility and accountability for operational delivery with key focus on driving the teams to meet and exceed all sales Quotas, conversion KPIs and deliver exceptional customer experience.\u00a0This position will be part of the Global Service Delivery Organization in support of the B2B Business operations.  These positions will be responsible for performing GSD oversight\/functions with a background, skillset and experience in B2B Sales Operations and Ad Sales.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/p><ul><li><span>Responsible for <\/span><span>supporting<\/span><span> a B2B sales business globally, dealing in Digital Advertising Sales<\/span><\/li><\/ul><ul><li><span>Drive<\/span><span> <\/span><span>&amp; support <\/span><span>the\u00a0<\/span><span>Regional <\/span><span>teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience<\/span><\/li><\/ul><ul><li><span>Ensure the team has the training, tools and support needed to have meaningful and productive consultative sales conversations in a Business to Business setting<\/span><span> <\/span><span>through readiness support<\/span><span>, desired to help optimize our client\u2019s customers business in the exciting and rapidly growing digital marketing arena<\/span><\/li><\/ul><ul><li><span>Drive standardization<\/span><span> <\/span><span>and global best practices <\/span><span>across\u00a0sites and Geo&#39;s globally.<\/span><\/li><\/ul><ul><li><span>Setting up new sites globally<\/span><\/li><\/ul><ul><li><span>Exceptional client and Internal stakeholder management<\/span><\/li><\/ul><ul><li><span>Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span>Own the client relationship, providing visibility to performance, market trends and making innovative and data led value add suggestions for growth and performance uplift.<\/span><\/li><\/ul><ul><li><span>Provide thought leadership both internally and externally across the account<\/span><\/li><\/ul><ul><li><span>Monitor and manage the account P&amp;L<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have significant experience in a senior sales management role, with a minimum of 12&#43; years\u2019 experience leading B2B sales, digital marketing or consulting sales teams.<\/span><\/li><li><span>Have significant experience in managing teams\/sites Globally.<\/span><\/li><li><span>Are a competitive team oriented player who enjoys building teams and chasing goals.<\/span><\/li><li><span>Have knowledge of traditional and contemporary\/online marketing strategy and tactics. Product knowledge across all digital advertising products areas.<\/span><\/li><li><span>Have extensive and proven experience managing high revenue quota teams with focus on new account activations, client on-boarding, online ads optimization techniques, direct sales acquisition&#39;s, new business development and agency support.<\/span><\/li><li><span>Are an expert in communication skills and styles, both written and verbal.<\/span><\/li><li><span>Are able to demonstrate your ability to effectively present information both internally and externally up to and including C suite level<\/span>.<\/li><li><span>Have proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment.<\/span><\/li><li><span>Are a thought leader with proven ability to significantly influence at all levels within the organization.<\/span><\/li><li><span>Have a bachelor&#39;s degree as a minimum requirement.<\/span><\/li><li><span>Are proficient with Advanced Microsoft Office tools (Excel and Power Point).<\/span><\/li><li><span>Are able to travel for periods of time.<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"11735\",\"source\":\"Talkpush\",\"id\":1515,\"_score\":1},{\"campaign_title\":\"Analyst, Business Operations R1687306\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Business Analyst is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.\",\"long_description\":\"<p><span><b>Essential Functions \/ Core Responsibilities<\/b>\u00a0\u00a0<\/span><\/p><ul><li><span>Implementation and management KPIs to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.<\/span><\/li><li><span>Ensure our data is accurate and up-to-date, serving as a reliable source of truth.<\/span><\/li><li><span>Improve the data availability by acting as a Subject Matter Expert between cross functional teams.<\/span><span> <\/span><\/li><li><span>Support and collaborate with development and application delivery teams to create insightful reports and dashboards for all business levels.<\/span><\/li><li><span>Partner with experts across departments\u00a0 to support effective reporting and assist with testing for updates\/improvements to existing business systems.<\/span><\/li><li><span>Develop and create reference materials and methods for mapping, monitoring and reporting data incidents.\u00a0<\/span><\/li><li><span>Actively promote a culture of collaboration and teamwork across organizational boundaries, and break down functional silos to drive measurable business results.<\/span><\/li><li><span>Maintain confidentiality.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Candidate Profile<\/b>\u00a0\u00a0<\/span><\/p><ul><li><span>&#43; 1 year of experience with data analysis and preparation, preferably in <b>BPO industry<\/b>.<\/span><\/li><li><span>Proficiency in data analysis tools, with strong skills in Microsoft Power BI, Qlik, Tableau, Zendesk, Salesforce etc. is an advantage<\/span><\/li><li><span>Ability to build good relationships and work cross-functionally.<\/span><\/li><li><span>Ability to work independently and in a fast-paced, changing environment, managing multiple priorities and projects simultaneously<\/span><\/li><li><span>Advanced Excel covering Power pivots and Macros.<\/span><\/li><li><span>Excellent analytical and problem-solving abilities.<\/span><\/li><li><span>Strong communication skills to translate data insights into actionable business strategies.<\/span><\/li><li><span>Detail-oriented with a focus on delivering high-quality work.<\/span><\/li><li><span>English at B2\/C1 level.<\/span><\/li><li><span>Initially, willingness to work \u00a0from our office in <b>Szczecin<\/b>.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li>A solid employment contract with predictable working hours (business hours).<\/li><li>Access to the <b>MyBenefit <\/b>cafeteria, including the possibility of obtaining a <b>MultiSport <\/b>card.<\/li><li>A private medical package (<b>Luxmed<\/b>) to ensure your health and wellbeing.<\/li><li>Private life insurance available on preferential terms.<\/li><li>Access to learning and development resources to help you advance your career &#43; language courses.<\/li><li>An Employee Assistance Program offering psychological, managerial, legal, and financial counselling.<\/li><\/ul>\",\"ats_external_id\":\"R1687306\",\"location\":\"Szczecin, West Pomeranian\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-28T17:13:45.999+08:00\",\"created_at\":\"2025-12-12T04:27:00.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Business-Analyst_R1687306\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Business 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Business Operations\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352489\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Business-Analyst_R1687306\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Business-Analyst_R1687306\/apply\",\"job_requisition_id\":\"R1687306\"}],\"organizations\":[{\"wid\":\"7a9372e278b1100507b1e5882dfe0000\",\"descriptor\":\"24821 - Zalando - 980007118\",\"reference_id\":\"980007118\",\"custom_reference_id\":\"980007118\",\"company_reference_id\":null},{\"wid\":\"08614e542b421005292df325f0830000\",\"descriptor\":\"W0ZY1X Zalando Tier 2\",\"reference_id\":\"W0ZY1X\",\"custom_reference_id\":\"W0ZY1X\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"natalia.jasinska@concentrix.com\"},\"first_name\":\"Natalia Jasi\u0144ska (102249986)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement 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Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We are looking for a Talent Attraction Marketing Lead to drive candidate attraction across the Central & Eastern Europe region.\\nThis role sits at the intersection of Talent Acquisition, Digital Marketing, and AI-enabled recruitment and is focused on building scalable, performance-driven strategies that generate qualified candidate pipelines.\\nAs automation tools (e.g., Talkpush) streamline candidate processing, this role ensures high-quality, well-targeted candidate inflow, optimizing the full funnel from awareness to application.\",\"long_description\":\"<p><span><b>What You Will Do<\/b><\/span><\/p><p><span><b>Digital Talent Demand Generation\u00a0<\/b><\/span><\/p><ul><li><p><span>Own and drive <b>digital talent attraction strategy<\/b> across CEE markets<\/span><\/p><\/li><li><p><span>Plan and execute <b>paid digital campaigns<\/b> (Meta, LinkedIn, Google, TikTok) aligned with hiring demand<\/span><\/p><\/li><li><p><span>Manage and optimize the <b>end-to-end candidate funnel<\/b><\/span><\/p><\/li><li><p><span>Monitor and improve <b>performance metrics<\/b> (CPH, CPL, conversion rates, time-to-fill contribution)<\/span><\/p><\/li><li><p><span>Optimize <b>channel mix, targeting, creatives, and budget allocation<\/b> based on performance insights<\/span><\/p><\/li><li><p><span>Partner closely with Talent Acquisition to translate hiring needs into <b>data-driven marketing plans<\/b><\/span><\/p><\/li><li><p><span>Work with Digital Marketing teams and\/or agencies to ensure <b>campaign effectiveness and accountability<\/b><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<b> Organic Social Media for Talent Attraction\u00a0<\/b><\/span><\/p><ul><li><p><span>Define and guide <b>organic social media strategy<\/b> aligned with hiring priorities<\/span><\/p><\/li><li><p><span>Ensure consistency of messaging across markets, leveraging EVP where relevant<\/span><\/p><\/li><li><p><span>Support local teams with <b>content direction and frameworks<\/b> (not execution-heavy role)<\/span><\/p><\/li><\/ul><p><span><b>Employer Brand &amp; Reputation\u00a0<\/b><\/span><\/p><ul><li><p><span>Support employer branding initiatives \u00a0as <b>supporting levers for attraction<\/b><\/span><\/p><\/li><li><p><span>Contribute to <b>reputation management<\/b> (e.g., Glassdoor, local platforms)<\/span><\/p><\/li><li><p><span>Ensure alignment between brand positioning and hiring needs<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>What You Bring<\/b><\/span><\/p><ul><li><p><span>7&#43; years of experience in <b>digital marketing \/ performance marketing (talent environment)<\/b><\/span><\/p><\/li><li><p><span>Strong hands-on experience with <b>paid media campaigns<\/b> (Meta, LinkedIn, Google; TikTok is a plus)<\/span><\/p><\/li><li><p><span>Proven ability to manage and optimize <b>lead generation or conversion funnels<\/b><\/span><\/p><\/li><li><p><span>Strong understanding of: <\/span><\/p><ul><li><p><span>campaign performance metrics<\/span><\/p><\/li><li><p><span>audience targeting &amp; segmentation<\/span><\/p><\/li><li><p><span>budget allocation &amp; optimization<\/span><\/p><\/li><li><p><span>A\/B testing and continuous improvement<\/span><\/p><\/li><\/ul><\/li><li><p><span>Experience working with <b>data, dashboards, and performance reporting<\/b><\/span><\/p><\/li><li><p><span>Ability to collaborate cross-functionally with Talent Acquisition, Marketing, and external partners<\/span><\/p><\/li><li><p><span>Strong business acumen and ability to translate hiring demand into marketing actions<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0Experience in <b>recruitment marketing<\/b> is a strong advantage, but candidates from <b>performance marketing backgrounds<\/b> who can translate their expertise into talent attraction are highly relevant.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1683355\",\"location\":\"Bucharest\",\"job_type\":\"full_time\",\"salary\":\"17844.51\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-01T14:59:20.664+08:00\",\"created_at\":\"2025-12-12T04:26:39.764+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Eastern-Europe\/Recruitment-Marketing-Manager_R1683355-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Regional Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Regional Marketing\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2546\",\"descriptor\":\"Manager I, Regional Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Eastern-Europe\/Recruitment-Marketing-Manager_R1683355-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Eastern-Europe\/Recruitment-Marketing-Manager_R1683355-1\/apply\",\"job_requisition_id\":\"R1683355\"}],\"organizations\":[{\"wid\":\"613f8b27b3fb10165c4cf30685880000\",\"descriptor\":\"(SITE) Regional Marketing Delivery-Indirect\",\"reference_id\":\"SITREGIONALMARK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carmen.pufan@concentrix.com\"},\"first_name\":\"Carmen Pufan (102559669)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1683355\",\"wid\":\"ed82af3c56d5103fe6dbfa760bf40000\",\"descriptor\":\"Talent Attraction Marketing Lead \u2013 CEE\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"11553\",\"source\":\"Talkpush\",\"id\":1517,\"_score\":1},{\"campaign_title\":\"MSFT \/ Spanish \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Spanish\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"272693933\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.420+03:00\",\"created_at\":\"2025-12-11T14:51:15.867+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"266\",\"source\":\"Talkpush\",\"id\":240,\"_score\":1},{\"campaign_title\":\"MSFT \/ German \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>** Erhalten Sie einen Willkommensbonus von 2000 &euro;, wenn Sie unserem Team beitreten **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Teil des globalen B2B-Netzwerks von Concentrix unterst&uuml;tzt unser Team in Athen f&uuml;hrende Marken dabei, ihre digitalen Vertriebs- und Kundenerfolgsstrategien zu beschleunigen. Mit intelligenter Technologie, datengest&uuml;tzten Erkenntnissen und einem talentierten lokalen Team unterst&uuml;tzen wir Unternehmen dabei, effizient zu skalieren und neues Wachstum zu erschlie&szlig;en<\/p>\\n<p>Wir suchen einen Digital Marketing Account Manager f&uuml;r unser Team, der Werbekunden auf einer f&uuml;hrenden globalen Such- und Digitalwerbeplattform unterst&uuml;tzt. In dieser Position kombinieren Sie beratendes Verkaufen, Fachwissen im Bereich digitales Marketing und Beziehungsmanagement, um Kunden beim Erreichen ihrer Gesch&auml;ftsziele zu unterst&uuml;tzen. Sie arbeiten sowohl mit direkten Werbekunden als auch mit Agenturen zusammen, um Beziehungen aufzubauen, die Kampagnenleistung zu maximieren und die Akzeptanz im Netzwerk eines gro&szlig;en Technologieunternehmens zu f&ouml;rdern, darunter Suchmaschinen, professionelle Networking-Websites sowie Video- und Display-Plattformen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Aufbau und Pflege von Beziehungen zu direkten Werbekunden und Agenturpartnern.<\/li>\\n<li>Beratung von Kunden zu Werbestrategien und Unterst&uuml;tzung bei der Erreichung ihrer Gesch&auml;ftsziele.<\/li>\\n<li>Einrichtung, Verwaltung und Optimierung digitaler Kampagnen, Verfolgung der Leistung und Steigerung der Ergebnisse.<\/li>\\n<li>Identifizieren Wachstumschancen innerhalb von Konten und empfehlen ma&szlig;geschneiderte L&ouml;sungen.<\/li>\\n<li>Unterst&uuml;tzen neue und bestehende Partner, begleiten sie durch Kampagnen und liefern umsetzbare Erkenntnisse.<\/li>\\n<li>halten sich &uuml;ber Branchentrends auf dem Laufenden, um sicherzustellen, dass Kunden von den neuesten Werbel&ouml;sungen profitieren.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Sie verf&uuml;gen &uuml;ber:<\/strong><\/p>\\n<ul>\\n<li>Flie&szlig;ende Deutschkenntnisse und sehr gute Englischkenntnisse.<\/li>\\n<li>Ein Jahr Erfahrung im Account Management mit nachweisbaren Erfolgen in der Kundenbindung und Umsatzsteigerung.<\/li>\\n<li>Ein Jahr Erfahrung in der digitalen Werbung, einschlie&szlig;lich Kampagnenstrategie und Leistungsanalyse.<\/li>\\n<li>Erfahrung in der Zusammenarbeit mit Werbeagenturen, einschlie&szlig;lich Outreach, Discovery und strategischer Kundenbetreuung (von Vorteil, aber nicht zwingend erforderlich).<\/li>\\n<li>Vertrautheit mit CRM-Systemen wie Salesforce oder Dynamics 365.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das bieten wir Ihnen:<\/strong><\/p>\\n<ul>\\n<li>Unbefristeter Vertrag &ndash; Stabilit&auml;t und Sicherheit vom ersten Tag an.<\/li>\\n<li>Ein hochattraktives Gehaltspaket &ndash; abgestimmt auf Ihre F&auml;higkeiten, Ihre Erfahrung und Ihre Ergebnisse.<\/li>\\n<li>Viertelj&auml;hrlicher Verkaufsbonus von 1000 &euro; &ndash; Ihre Leistung hat direkten Einfluss.<\/li>\\n<li>Internationale Karrierem&ouml;glichkeiten &ndash; wachsen Sie global durch das Mobilit&auml;tsprogramm von Concentrix.<\/li>\\n<li>Spannende Mitarbeiterveranstaltungen &ndash; kn&uuml;pfen Sie Kontakte, feiern Sie und haben Sie Spa&szlig; mit Ihrem Team.<\/li>\\n<li>Private Kranken- und Zahnversicherung &ndash; ab Ihrem vierten Monat.<\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas-Karte &ndash; 3 &euro; pro Tag, nach einem Jahr erh&ouml;ht auf 6 &euro; pro Tag.<\/li>\\n<li>Kostenloser Zugang zum Fitnessstudio und Wellness-Aktivit&auml;ten &ndash; bleiben Sie aktiv und voller Energie.<\/li>\\n<li>Dachkino mit Blick auf die Akropolis und moderne Cafeteria &ndash; entspannen Sie sich und genie&szlig;en Sie jede Mittagspause.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Bitte beachten Sie, dass Nicht-EU-B&uuml;rger eine g&uuml;ltige Arbeitserlaubnis in Griechenland besitzen m&uuml;ssen, um f&uuml;r eine Anstellung in Betracht zu kommen.<\/p>\\n<p><em>Concentrix Greece ist ein Arbeitgeber, der Chancengleichheit f&ouml;rdert.<\/em><\/p>\\n<p><em>Concentrix betrachtet Vielfalt als grundlegende Ressource und bietet jedem Zugang zu Besch&auml;ftigungsm&ouml;glichkeiten, unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Zugeh&ouml;rigkeit oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/em><\/p>\",\"ats_external_id\":\"2353260182\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:05.542+03:00\",\"created_at\":\"2025-12-11T14:49:32.186+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"265\",\"source\":\"Talkpush\",\"id\":241,\"_score\":1},{\"campaign_title\":\"MSFT \/ French \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with French\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong>&nbsp;to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"4165135743\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.271+03:00\",\"created_at\":\"2025-12-11T14:49:03.732+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"264\",\"source\":\"Talkpush\",\"id\":242,\"_score\":1},{\"campaign_title\":\"MSFT \/ English \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with English\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"1865734305\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.179+03:00\",\"created_at\":\"2025-12-11T14:48:01.301+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"263\",\"source\":\"Talkpush\",\"id\":243,\"_score\":1},{\"campaign_title\":\"MSFT \/ Italian \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Italian\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"456512328\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:52.999+03:00\",\"created_at\":\"2025-12-11T14:44:27.730+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"262\",\"source\":\"Talkpush\",\"id\":244,\"_score\":1},{\"campaign_title\":\"Lead Program Manager (TCF) R1684659\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Program Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><\/p><p><b><span>About the Role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Senior Program Manager<\/span><\/b><span><span><span>\u00a0<\/span>within the<span>\u00a0<\/span><\/span><\/span><b><span>Core Services<\/span><\/b><span><span><span>\u00a0<\/span>team supporting the<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix ix-Product Suite<\/span><\/b><span><span>, you will<span>\u00a0<\/span><\/span><span>be responsible for<\/span><span><span>\u00a0<\/span>coordinating cross-functional initiatives, managing stakeholders, and ensuring successful delivery of programs that enable our global product ecosystem.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You will work closely with engineering, product management, architecture, IT, and support teams to drive planning, execution, and reporting activities across multiple Agile delivery streams. This role requires a combination of strategic thinking, program delivery<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, and operational discipline to ensure consistent execution and alignment with organizational<span>\u00a0<\/span><\/span><span>objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential<span>\u00a0<\/span><\/span><span>Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Coordinate delivery activities across multiple Agile teams, ensuring milestones, dependencies, and outcomes are effectively tracked and reported.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with cross-functional<span>\u00a0<\/span><\/span><span>teams<span>\u00a0<\/span><\/span><span>(Product, Architecture, IT, Support, and others<\/span><span>) to<span>\u00a0<\/span><\/span><span>ide<\/span><span>ntify<\/span><span><span>\u00a0<\/span>risks, resolve dependencies,<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>mai<\/span><span>ntain<\/span><span><span>\u00a0<\/span>alignment across all delivery streams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure consistent governance and adherence to SDLC and Agile standards across delivery teams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Facilitate Agile ceremonies and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>effective communication between development teams and<span>\u00a0<\/span><\/span><span>external<\/span><span><span>\u00a0<\/span><\/span><span>stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Manage program scope, risks, and changes throughout the delivery lifecycle.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Prepare program-level plans and provide ongoing reporting on milestones, KPIs, and<span>\u00a0<\/span><\/span><span>delivery<\/span><span><span>\u00a0<\/span><\/span><span>health through regular status updates and executive summaries.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive program retrospectives and continuous improvement initiatives across delivery teams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>opportunities to enhance planning, execution, and delivery practices, supporting continuous improvement across the organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work creatively and analytically in a problem-solving environment,<span>\u00a0<\/span><\/span><span>demonstrating<\/span><span><span>\u00a0<\/span>teamwork, innovation, and excellence.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain professional development to stay current with emerging technologies, methods, and best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assist Product Owners as needed in defining and reprioritizing program-level backlog items.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>Skills and Experience<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum 7 years of experience 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<br \/>&nbsp;<br \/>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.&nbsp;<br \/>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re seeking an<strong> Account Manager<\/strong> to join our team and support our partners in maximizing the potential of the hardware solutions of a leading IT provider. You&rsquo;ll collaborate with partners, engaging in outbound calls, meetings, and emails to enhance relationships, optimize solutions, and drive adoption across a diverse portfolio. You'll manage the full sales lifecycle, from initial engagement to ongoing support, ensuring that clients receive exceptional value and service.<br \/>&nbsp;<br \/><strong>Join us! \u202f&nbsp;<\/strong><br \/>&nbsp;<br \/>&nbsp;<strong>You&rsquo;ll be responsible for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve revenue-based quotas by selling and renewing Full Hardware Solutions, including PCs and Desktops. Explore upsell opportunities when applicable.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Operate within a dedicated territory, focusing on business partners that cater to companies with over 150 employees.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Conduct outbound calls, hold meetings, and manage email communications to engage with your assigned portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage the complete sales process from initial engagement through discovery, solution proposal, execution, and provide ongoing support to ensure customer satisfaction and retention.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work closely with cross-functional teams and management to optimize sales processes and systems for an enhanced customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Hours: Initially onsite Monday to Friday from 9:00 to 17:00, with the potential for a hybrid model (up to 2 days remote) based on performance. &nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English and Norwegian<\/strong>, both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years in a sales environment preferred, with a history of achieving individual or team sales quotas\/goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to communicate effectively with customers in a fast-paced environment, fostering positive relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems, particularly Microsoft Dynamics, is advantageous.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent verbal and written communication skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple priorities effectively, with a track record of success.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Lever uitzonderlijke service door persoonlijke aandacht te geven aan elke klant. Zo overtref je de verwachtingen van de klant. Ga de uitdaging aan en start je carri&egrave;re als game-changer. Wij zoeken jou voor ons bol. team!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat houdt jouw rol in?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Bij b<\/span><span data-contrast=\\\"none\\\">ol.<\/span><span data-contrast=\\\"none\\\"> zorgen we ervoor dat alle klanten een glimlach op hun gezicht krijgen. Je geeft advies over een product, beantwoordt vragen over een bestelling of betaling, of ondersteunt klanten via chat, e-mail en telefoon. Jij weet de verwachtingen van klanten te overtreffen met jouw unieke service.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Je begint met een volledig betaalde training die jou klaarstoomt om de onze klanten verdienen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een salaris van &euro;15,28 bruto per uur (vanaf 21 jaar), inclusief vakantiegeld en goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een goed bereikbare werkplek in Groningen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Gezellige collega's en een informele werksfeer waar ruimte is voor iedereen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Groeimogelijkheden binnen het team en bedrijf met toegang tot onze Concentrix University.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Werken in een bedrijf met aandacht voor jou en een duurzame toekomst.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93<\/span><span data-contrast=\\\"none\\\"> Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\u23f0<\/span><span data-contrast=\\\"none\\\"> Flexibel met werktijden; beschikbaar van maandag t\/m zondag tussen 08:00 en 23:00 uur.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"none\\\"> Je spreekt en schrijft vloeiend Nederlands en kunt ook in het Engels communiceren.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\"> Je bent resultaatgericht en zet klanten altijd op de eerste plaats.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udc42<\/span><span data-contrast=\\\"none\\\"> Een scherp luisterend oor en snel in het herkennen van klantbehoeften.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"none\\\"> Goede technologische vaardigheden en moeiteloos werken met computersystemen.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udd04<\/span><span data-contrast=\\\"none\\\"> Multitasken zit in je bloed en je bent gedreven om die extra stap te zetten.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om de uitdaging aan te gaan en je carri&egrave;re een boost te geven? Solliciteer meteen via de knop hieronder of <\/span><span data-contrast=\\\"auto\\\">of neem voor meer informatie contact op met Maria Kerrebijn: <\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">maria.kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\"> - 0612874456. <\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2655781050\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-12T13:35:12.503+01:00\",\"created_at\":\"2025-12-10T12:50:40.231+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"32\",\"source\":\"Talkpush\",\"id\":505,\"_score\":1},{\"campaign_title\":\"LI \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generation Specialist with French\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and French (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1340843522\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:52.759+03:00\",\"created_at\":\"2025-12-09T17:39:04.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"257\",\"source\":\"Talkpush\",\"id\":246,\"_score\":1},{\"campaign_title\":\"SAS | Finnish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Finnish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div class=\\\"WFVF WHUF WHVF\\\">\\n<div class=\\\"WIVF wd-35540ea7-ee29-48ef-b7df-1abd36e95968\\\" aria-hidden=\\\"true\\\">\\n<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Finnish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"4204348913\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:51.520+01:00\",\"created_at\":\"2025-12-05T10:21:52.217+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"404\",\"source\":\"Talkpush\",\"id\":354,\"_score\":1},{\"campaign_title\":\"SAS | German | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with German\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken German (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. 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Logbox - WHWPS1\",\"reference_id\":\"WHWPS1\",\"custom_reference_id\":\"WHWPS1\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"yoeri.vancauter@concentrix.com\"},\"first_name\":\"Yoeri Van Cauter (102578804)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1685952\",\"wid\":\"f663f55ba276103dc9db70c65dac0000\",\"descriptor\":\"ADMINISTRATIEF MEDEWERKER DEBITEURENBEHEER\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"20829\",\"source\":\"Talkpush\",\"id\":983,\"_score\":1},{\"campaign_title\":\"HM | Ukrainian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Ukrainian - popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Efficient customer contact through phone, email, social media, live chat. On Sundays, there is a break from phone calls; only chat is supported.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Positive, empathetic, and professional approach to customers.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Providing reliable and accurate information in response to customer questions and problems.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Active communication within the team and support for team members.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Supervising complaints and maintaining a high level of customer satisfaction.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Maintaining high quality of assigned tasks in customer contact.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>Requirements:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Experience in telephone customer service or similar work is preferred.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Fluent knowledge of Ukrainian in speech and writing (native speakers preferred).<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Knowledge of English at a B2 level for team communication and training.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Excellent computer skills and MS Office proficiency.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Shift work: Mon - Fri 8:00-16:00\/11:00-19:00 and weekends 9:00-17:00.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work 5 days a week and only 3 weekend days a month. If you work on the weekend, you have days off during the week.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>What we offer:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Contract of mandate.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Career development in a reputable company that rewards employees with commitment and passion.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work in a comfortable office in Katowice.<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"435059654\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:51.485+01:00\",\"created_at\":\"2025-12-03T13:26:35.656+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"402\",\"source\":\"Talkpush\",\"id\":356,\"_score\":1},{\"campaign_title\":\"Pluxee \/ Italian \/ Galati\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Gala\u021bi\",\"state\":\"Gala\u021bi\",\"postal_code\":null,\"region\":\"Galati\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Customer Advisor with Italian &amp; English &ndash; Remote, <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a&nbsp;<\/span><strong><span data-contrast=\\\"none\\\">Customer Advisor<\/span><\/strong><strong><em><span data-contrast=\\\"none\\\">&nbsp;<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Manage multichannel interactions (voice, email) to ensure a consistent customer experience&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are <\/span><strong><span data-contrast=\\\"none\\\">proficient in Italian &amp; mediul level of English<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have good PC Skills&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are available to work <\/span><strong><span data-contrast=\\\"none\\\">Remote<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1555175520\",\"location\":\"Gala\u021bi, Galati\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:03.526+03:00\",\"created_at\":\"2025-12-03T10:52:24.728+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"176\",\"source\":\"Talkpush\",\"id\":395,\"_score\":1},{\"campaign_title\":\"GTM - \u0130ZM\u0130R\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"278364466\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T11:53:01.532+03:00\",\"created_at\":\"2025-12-02T15:15:03.882+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkw?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2290\",\"source\":\"Talkpush\",\"id\":442,\"_score\":1},{\"campaign_title\":\"GTM - ANKARA\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Ankara\",\"street\":null,\"address\":null,\"city\":\"ANKARA\",\"state\":\"Ankara\",\"postal_code\":\"06000\",\"region\":\"ANKARA\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2272574746\",\"location\":\"ANKARA, ANKARA\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.845+03:00\",\"created_at\":\"2025-12-02T15:11:30.838+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2289\",\"source\":\"Talkpush\",\"id\":443,\"_score\":1},{\"campaign_title\":\"GTM - \u0130ZM\u0130R - BANKA(Copy - 12\/02\/25  9:02:32)\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"770003977\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T11:53:01.055+03:00\",\"created_at\":\"2025-12-02T15:02:32.735+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2288\",\"source\":\"Talkpush\",\"id\":444,\"_score\":1},{\"campaign_title\":\"GTM - \u0130ZM\u0130R - BANKA\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3223932864\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T11:53:00.988+03:00\",\"created_at\":\"2025-12-02T14:57:40.950+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2287\",\"source\":\"Talkpush\",\"id\":445,\"_score\":1},{\"campaign_title\":\"GTM - VAN \",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - VAN\",\"street\":null,\"address\":null,\"city\":\"Van\",\"state\":\"Van\",\"postal_code\":null,\"region\":\"VAN\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1790486227\",\"location\":\"Van, VAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:09.818+03:00\",\"created_at\":\"2025-12-02T14:57:31.894+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2286\",\"source\":\"Talkpush\",\"id\":446,\"_score\":1},{\"campaign_title\":\"GTM - TEKNOF\u0130X\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Teknofix\",\"street\":null,\"address\":null,\"city\":\"Bayrakl\u0131\",\"state\":\"\u0130zmir\",\"postal_code\":\"35535\",\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Concentrix Hakk\u0131nda,<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">GENEL N\u0130TEL\u0130KLER<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknik Lise ve\/veya tercihen Meslek Y&uuml;ksek Okulu mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Telekom&uuml;nikasyon sekt&ouml;r&uuml;nde tecr&uuml;beli veya kariyer plan\u0131 olan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendisi i&ccedil;in belirlenen b&ouml;lgelerde bulunan ev ve i\u015f yerlerinde Fiber Modem kurulum veya ar\u0131zalar\u0131na bakacak,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendini bu alanda geli\u015ftirmek isteyen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Geli\u015fmi\u015f network ekipmanlar\u0131 (router, switch, IPT vb.) konular\u0131nda kendisini geli\u015ftirebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen daha &ouml;nce Fiber kurulumu yapm\u0131\u015f<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen bina i&ccedil;i kablo &ccedil;ekimi ve sonland\u0131rmas\u0131 konular\u0131nda deneyimli,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli hallerde ankastreden daire i&ccedil;ine kablo &ccedil;ekebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen telefon santralleri hakk\u0131nda bilgi ve deneyim sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknolojiye merakl\u0131, geli\u015fime a&ccedil;\u0131k, &ouml;\u011frenmeyi ve ara\u015ft\u0131rmay\u0131 al\u0131\u015fkanl\u0131k haline getirmi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">M&uuml;\u015fteri memnuniyetini temel ilke olarak benimsemi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">D\u0131\u015f g&ouml;r&uuml;n&uuml;m&uuml;ne ve ki\u015fisel bak\u0131m\u0131na &ouml;zen g&ouml;steren,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli malzeme ve cihazlar\u0131 tan\u0131yan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">\u0130\u015fine sayg\u0131 g&ouml;steren ve kendi i\u015f plan\u0131n\u0131 yapabilecek sorumlulu\u011fa sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">B s\u0131n\u0131f\u0131 ehliyeti olan ve aktif olarak ara&ccedil; kullanabilen ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI:<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">M&uuml;\u015fterilerden gelen talepler do\u011frultusunda m&uuml;\u015fterilerimizin evlerine giderek kurulum yada ar\u0131za giderimi ger&ccedil;ekle\u015ftirecek tak\u0131m arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\",\"ats_external_id\":\"1316723623\",\"location\":\"Bayrakl\u0131, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T11:53:00.867+03:00\",\"created_at\":\"2025-12-02T14:37:49.736+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2285\",\"source\":\"Talkpush\",\"id\":447,\"_score\":1},{\"campaign_title\":\"Quinto Andar | Perfil Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"ANALISTA DE SUPORTE RECEPTIVO | CURITIBA\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ANALISTA DE SUPORTE RECEPTIVO | CURITIBA\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong>Analista de Suporte Receptivo<\/strong> e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel e um atendimento humanizado atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Analista de Suporte Receptivo<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento multicanal (voz, chat e e-mail) com empatia e qualidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Transformar cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia positiva para o cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no suporte.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.518,00 + Gratifica&ccedil;&atilde;o garantida de R$303,60 + Remunera&ccedil;&atilde;o vari&aacute;vel de R$227,70<br \/>\u2705 Escala: 6x1, com folgas fixas aos domingos<br \/>\u2705 Hor&aacute;rio: 14:20 &ndash; 20:40<br \/>\u2705 Local: Rua Jos&eacute; Loureiro, 376 - Centro, Curitiba, PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Diferencial: experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80\ud83d\ude80\ud83d\ude80<\/p>\",\"ats_external_id\":\"R1685268\",\"location\":\"Curitiba, State of Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.939-03:00\",\"created_at\":\"2025-12-01T14:56:53.006-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"64\",\"source\":\"Talkpush\",\"id\":31,\"_score\":1},{\"campaign_title\":\"R1669982 Content Moderation Advisor - Riyadh (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation Advisor - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a:\\n\u0645\u0633\u062a\u0634\u0627\u0631 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649\\n\\n\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629:\\n\u064a\u064f\u0639\u062a\u0628\u0631 \u0645\u0648\u0638\u0641 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0645\u0633\u0624\u0648\u0644\u0627\u064b \u0628\u0634\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0639\u0646 \u0636\u0645\u0627\u0646 \u0648\u0636\u0639 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0641\u064a \u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646\",\"long_description\":\"<h3><b>\u062e\u0644\u0648\u0651\u0647 \u0645\u0646 \u0623\u064a \u0645\u0648\u0627\u062f \u063a\u064a\u0631 \u0642\u0627\u0646\u0648\u0646\u064a\u0629<\/b>\u060c \u0648\u0630\u0644\u0643 \u0628\u0645\u0627 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 <b>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0634\u0631\u0643\u0629 Concentrix<\/b>.<\/h3><h3><b>\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0645\u0646\u0643\u061f<\/b><\/h3><ul><li><p>\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0645\u0646\u0634\u0648\u0631 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0628\u0645\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0645\u0648\u0644 \u0628\u0647\u0627.<\/p><\/li><li><p>\u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 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\u0645\u0639 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0645\u0648\u0638\u0641\u064a\u0646\u0627\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 <b>\u0631\u0648\u0627\u062a\u0628 \u062a\u0646\u0627\u0641\u0633\u064a\u0629<\/b> \u0648\u0645\u0632\u0627\u064a\u0627 \u0625\u0636\u0627\u0641\u064a\u0629 \u062d\u0633\u0628 \u0627\u0644\u062f\u0648\u0631\u060c \u0625\u0644\u0649 \u062c\u0627\u0646\u0628 <b>\u062a\u062f\u0631\u064a\u0628 \u0645\u062f\u0641\u0648\u0639 \u0627\u0644\u0623\u062c\u0631\u060c \u0648\u062a\u0648\u062c\u064a\u0647 \u0645\u0647\u0646\u064a\u060c \u0648\u062e\u0635\u0648\u0645\u0627\u062a \u0648\u0639\u0631\u0648\u0636 \u0644\u062f\u0649 \u0634\u0631\u0643\u0627\u0626\u0646\u0627<\/b>.<\/p><\/li><li><p>\u0646\u0628\u0646\u064a \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u062d\u0642\u064a\u0642\u064a\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u0637\u0648\u0631 \u0628\u0627\u0644\u0648\u062a\u064a\u0631\u0629 \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628\u0647\u0645.<\/p><\/li><li><p>\u0646\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u0645\u0643\u064a\u0646 \u0623\u0641\u0631\u0627\u062f \u0641\u0631\u064a\u0642\u0646\u0627 \u0644\u064a\u0642\u062f\u0645\u0648\u0627 \u0623\u0641\u0636\u0644 \u0645\u0627 \u0644\u062f\u064a\u0647\u0645 \u0641\u064a <b>\u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0645\u0631\u0646\u0629 \u0648\u0645\u062d\u0641\u0632\u0629<\/b>.<\/p><\/li><li><p>\u0646\u062a\u0639\u0644\u0645 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0645\u0646 \u0628\u0639\u0636\u0646\u0627 \u0627\u0644\u0628\u0639\u0636 \u0644\u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u0623\u0643\u0628\u0631 \u0644\u0645\u0648\u0638\u0641\u064a\u0646\u0627.<\/p><\/li><\/ul><p>\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u0649 \u0641\u064a \u0646\u0641\u0633\u0643 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u0627\u0646\u0636\u0645\u0627\u0645 \u0625\u0644\u0649 \u0641\u0631\u064a\u0642\u0646\u0627 \u0627\u0644\u0631\u0627\u0626\u0639 \u0644\u0628\u0646\u0627\u0621 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u064a\u0632\u0629\u060c <b>\u0627\u0646\u0636\u0645 \u0625\u0644\u064a\u0646\u0627 \u0627\u0644\u0622\u0646 \u0648\u0642\u062f\u0651\u0645 \u0637\u0644\u0628\u0643! \u2705<\/b><\/p>\",\"ats_external_id\":\"R1669982\",\"location\":\"Riyadh, 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We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English (advanced English level)<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Irbid<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1684816\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:15:16.949+08:00\",\"created_at\":\"2025-11-29T03:51:48.799+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Trainer---Riyadh_R1684816\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Webhelp Arabia Telecommunication Company\",\"reference_id\":\"WSA01\",\"organization_reference_id\":\"WSA01\"},\"location\":{\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"country\":{\"wid\":\"50423b5190ad49bb89e94cd58dfaad69\",\"iso2\":\"SA\",\"iso3\":\"SAU\",\"descriptor\":\"Saudi Arabia\",\"iso_numeric\":\"682\"},\"postal_code\":\"11551\",\"primary_location\":{\"id\":\"SA-RIY-SULAI-01\",\"wid\":\"8ad28f685747100a802411ac0f5c0000\",\"descriptor\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"first_name\":\"Alrawashdeh, Hadeel Monther Issa (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0639\u064a\u0633\u0649 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629)\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102386383\",\"wid\":\"d5b3219023f0102b3db90767ab8b0003\",\"descriptor\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2555\",\"descriptor\":\"Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349608\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Trainer---Riyadh_R1684816\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Trainer---Riyadh_R1684816\/apply\",\"job_requisition_id\":\"R1684816\"}],\"organizations\":[{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Webhelp Arabia Telecommunication Company\",\"reference_id\":\"WSA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSA01\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"286c2d06945410135c80a3697f410000\",\"descriptor\":\"W0ZJS8 Ph Delivery Recruiting Na Hub\",\"reference_id\":\"W0ZJS8\",\"custom_reference_id\":\"W0ZJS8\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10632cf003e25e2e60c8\",\"descriptor\":\"10000 Production Agent - B&M\",\"reference_id\":\"DEP_CVG_10000\",\"custom_reference_id\":\"DEP_CVG_10000\",\"company_reference_id\":null},{\"wid\":\"2a10a72807ee1016f8a23bdd4b8a0000\",\"descriptor\":\"10580 - Delrecruiting - 980001798\",\"reference_id\":\"980001798\",\"custom_reference_id\":\"980001798\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"first_name\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1684816\",\"wid\":\"1bcfae2c0848103bf84dbacb62620000\",\"descriptor\":\"Trainer - Riyadh\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"10873\",\"source\":\"Talkpush\",\"id\":1529,\"_score\":1},{\"campaign_title\":\"SU - River - Jaggernath Lachmonstraat \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een internationale webshop\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 1 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Ben jij bekend met online shopping en heb je affiniteit met klantenservice?!<br \/>Dan hebben wij een leuke uitdaging beschikbaar voor jou!<br \/>Voor een <strong>zeer bekende internationale online webshop<\/strong>, zijn wij op zoek naar klantenservice medewerkers.<br \/>Je krijgt de functietitel van Advisor en zult klantenservice verlenen per <strong>chat, e-mail en telefonisch<\/strong>. Het doel is om de klanten te helpen, te adviseren en de webshop zo goed mogelijk te representeren. Om te leren hoe je een uitstekende Klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld (indien nog schoolgaande, verplicht vooraf lesrooster\/collegerooster opsturen)<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal <strong>en<\/strong> Engelse taal<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende typevaardigheden (minimaal 200 Aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li>\\n<p>Je ben goed in multitasking<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon (vanwege tweestap verificatie)<\/p>\\n<\/li>\\n<li>\\n<p>Bewijs van goed gedrag inleveren (bewijs van aanvraag is alvast voldoende)<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag van 01:00 AM tot 19:00 PM (Je zal maximaal 8.5uur per dag ingeroosterd worden en maximaal 5 dagen per week) <em>(Let wel, zodra de wintertijd in Oktober in Nederland ingaat, zullen de tijden openingstijden gewijzigd worden naar 02:00 tot 20:00uur)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Elke dag beschikbaar zijn. Let op: Het rooster wordt wel twee weken van tevoren uitgegeven waarbij je de optie krijgt om van shift te ruilen. Verlof kan ook van tevoren worden aangevraagd.<\/p>\\n<\/li>\\n<li>\\n<p>Er worden twee rustdagen per week ingepland (let op: rustdagen worden door de roostermaker bepaald. Je kunt niet zelf vaste rustdagen aangeven).<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst een week basistraining (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:00uur<\/p>\\n<\/li>\\n<li>\\n<p>Daarna drie weken producttraining (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:00uur<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 02:00 en 20:00uur (Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden)<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst gebeld worden voor een telefonische screening. Bij positieve beoordeling van de telefonische screening, zal je uitgenodigd worden om enkele vereiste instroomtoetsen te maken op kantoor.&middot;Indien de toetsen goed gemaakt zijn, zal je doorgestuurd worden voor een sollicitatiegesprek met een teamleider van het project. Indien het sollicitatiegesprek positief beoordeeld is, zal jij doorgestuurd worden naar de training.<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 15 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren.<br \/>We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1997541691\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T02:52:39.751+02:00\",\"created_at\":\"2025-11-28T13:03:54.660+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"source_domain\":\"concentrix-netherlands\",\"campaign_id\":\"19\",\"source\":\"Talkpush\",\"id\":506,\"_score\":1},{\"campaign_title\":\"Recruiter I R1672898\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Talent Acquisition Specialist - German\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>Job Description:<\/b><\/p><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>1-2 years of experience preferred.<\/li><li>Highschool Diploma<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal. (English - B2 SVAR)<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University. Link Aspiring to Be - Sr. Quality Evaluator: <\/b> <a href=\\\"https:\/\/cnxu.sumtotal.host\/rcore\/c\/pillarRedirect?relyingParty&#61;LM&amp;url&#61;app%2fmanagement%2fLMS_ActDetails.aspx%3fActivityId%3d257506%26UserMode%3d0\\\" target=\\\"_blank\\\">Activity Details - SumTotal<\/a><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1679210\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T04:29:30.443+08:00\",\"created_at\":\"2025-11-28T17:04:54.183+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\/apply\",\"head_count\":6,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlos.gochez@concentrix.com\"},\"first_name\":\"Gochez Ramos, Carlos Daniel\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102598448\",\"wid\":\"da7d7d2449a2101031bdb3d8a2150002\",\"descriptor\":\"Greysy Holguin Bustamante (102598448)\"},{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-346830\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\/apply\",\"job_requisition_id\":\"R1679210\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101fccff813ba8e50000\",\"descriptor\":\"16119 - Pinduoduo - WHDYN86\",\"reference_id\":\"WHDYN86\",\"custom_reference_id\":\"WHDYN86\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fce8f65bafe980000\",\"descriptor\":\"W0ZLKX Temu_PE Temu Pe\",\"reference_id\":\"W0ZLKX\",\"custom_reference_id\":\"W0ZLKX\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cesar.rios@concentrix.com\"},\"first_name\":\"Cesar Rios Del Carmen (102601086)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1679210\",\"wid\":\"5f103c4b63d91037a558fe312a600000\",\"descriptor\":\"Sr. Quality Evaluator (Aspiring to be 33% need it)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"10420\",\"source\":\"Talkpush\",\"id\":1545,\"_score\":1},{\"campaign_title\":\"Professional II, Creative Services R1671387\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Enablement & Proposal Content Leader\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"As Sales Enablement & Proposal Content Leader, this individual is responsible for developing communications material that represent our products, capabilities, case studies, thought leadership and recommendations\/proposals to clients.  This role works across the organization to support sales enablement material development such as presentation material on products and services.  They also work with solutions strategists to design and produce client proposals for proactive pitches or responses to RFPs. This individual is adept at communicating complex topics in simple, intuitive language and visuals in a B2B environment.\",\"long_description\":\"<div><div><p><span><b>Concentrix<\/b> is<\/span>, a leading global solutions company that reimagines everything CX through strategy, talent, and technology.\u00a0We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.<\/p><h1><\/h1><h2>Performance Marketing Group overview<\/h2><\/div><div><p><span><span>Concentrix Performance Marketing Group provides performance-based communications services to clients with high-value products and services. We partner with the world\u2019s leading martech and adtech brands to power our customer engagement platform \u2013 orchestrating communications via email, direct mail, search, programmatic and social platforms. Our team of omni-channel experts in creative, analytics, data and communications planning leverage our full suite of capabilities to meet the unique business needs of our clients.<\/span><\/span><\/p><p><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b>WHAT YOU WILL DO IN THIS ROLE<\/b><\/p><\/div><div><ul><li><p>Assist with the development of content strategy that supports the Marketing Solutions division through thought leadership, case studies, client stories, product promotion, etc.<\/p><\/li><li><p>Create content that supports the positioning of the Performance Marketing Solutions division of Concentrix<\/p><\/li><li><p>Create thought leadership content that supports the needs of the Performance Marketing the MS division as well as specific business use cases for which the division creates products.<\/p><\/li><li><p>Create content that supports the selling and promotion of specific capabilities and products offered.<\/p><\/li><li><p>Creates and manage proposals\/responses in support of the new business development process.<\/p><\/li><li><p>Maintain a library of approved content for sales enablement, thought leadership and proposal development.<\/p><\/li><li><p>Develops communication material that clearly define the product offerings, articulates the value and key differentiators and tailors these communications to the different internal and external audiences.<\/p><\/li><li><p><span>Effectively represents Performance Marketing Solutions products and capabilities, along with broader Concentrix capabilities through internal collaboration and client engagement.\u00a0<\/span><\/p><\/li><li><p><span>Collaborate with teams across Concentrix such as development, program management, sales, other solutions colleagues, etc. to develop and maintain product content, sales enablement content and proposals.<\/span><\/p><\/li><li><p><span>Maintain a full understanding of Concentrix capabilities and product offerings and can align them to best suit the clients\u2019 needs<\/span><\/p><\/li><li><p><span>Understand where, when and how to apply Concentrix capabilities and product offerings and crafts client response documents (presentations, proposals, etc.)<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><\/p><p><span><b>YOUR QUALIFICATIONS<\/b><\/span><\/p><p><span><b>Education\/Experience: \u00a0 <\/b><\/span><\/p><ul><li><span>Bachelor\u2019s degree in related field from a four-year college or university and five &#43; years of related experience preferred.\u00a0 An equivalent combination of experience and education may be considered.<\/span><\/li><\/ul><p><\/p><p><span><b>Skills:<\/b><\/span><\/p><ul><li><p>Strong writing and presentation development skills<\/p><\/li><li><p>Domain experience in marketing communication a requirement.<\/p><\/li><li><p>Ability to read, write and comprehend complex documents, such as journals, position papers, proposals, contracts, technical\/functional specifications, etc.<\/p><\/li><li><p>Ability to adapt written and verbal communication skills to different styles and environments (persuasive, diplomatic, influential, technical) of clients<\/p><\/li><li><p>Able to discern appropriate level of detail of communications including the best method for delivery (video, voice, email, in-person)<\/p><\/li><li><p>Advanced problem-solving using an analytics approach; evaluate, investigate and apply best practices and offer innovative solutions<\/p><\/li><li><p>Demonstrate the ability to maintain high performance and quality levels in an environment of constant change and pressure<\/p><\/li><li><p>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact.<\/p><\/li><li><p><span>Ability to make effective, persuasive speeches or presentations on complex topics. This includes the ability to sell, negotiate and close deals with customers.<\/span><\/p><\/li><li><p><span>Be a continuous learner by nature and maintain a broad understanding of business and consumer trends.<\/span><\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b>\u00a0<br \/>\u00a0<\/p><\/div><\/div><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p>\",\"ats_external_id\":\"R1671387\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-03T00:03:01.849+08:00\",\"created_at\":\"2025-11-28T16:55:03.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sales-Enablement---Proposal-Content-Leader_R1671387\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2330\",\"descriptor\":\"Professional II, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358962\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sales-Enablement---Proposal-Content-Leader_R1671387\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sales-Enablement---Proposal-Content-Leader_R1671387\/apply\",\"job_requisition_id\":\"R1671387\"}],\"organizations\":[{\"wid\":\"f2a4d05054ea10157041c58966810000\",\"descriptor\":\"W0ZVFD Nageo_Pmg\",\"reference_id\":\"W0ZVFD\",\"custom_reference_id\":\"W0ZVFD\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"765b4e7c561610156e37b5bbcb570000\",\"descriptor\":\"23187 - Opexother - NAGEOPMG\",\"reference_id\":\"NAGEOPMG\",\"custom_reference_id\":\"NAGEOPMG\",\"company_reference_id\":null},{\"wid\":\"102679a0ad7f10165c66134c30f10000\",\"descriptor\":\"(GEO) PMG OPERATIONS (INDIRECT)\",\"reference_id\":\"GEOPMGOPERATION\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.pajot@concentrix.com\"},\"first_name\":\"Camille Pajot (102544964)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1671387\",\"wid\":\"be8c29cb8e0b10327522a998e93c0000\",\"descriptor\":\"Sales Enablement & Proposal Content Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"10274\",\"source\":\"Talkpush\",\"id\":1546,\"_score\":1},{\"campaign_title\":\"Director, Sales R1529729\",\"campaign_type\":\"job_application\",\"job_title\":\"Executive Director- Business Development\",\"street\":\"USA NY Work-at-Home\",\"address\":\"USA NY Work-at-Home\",\"city\":\"USA\",\"state\":\"New York\",\"postal_code\":\"12201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Our Business Development Executive Directors enjoy the ability to leverage contacts across various verticals and a world class operations team to deliver the solution.\\nOur team enjoys a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, and benefits, in a friendly, casual work environment. We are changing the game for our staff and our clients.\",\"long_description\":\"<p><span>Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the world&#39;s best brands, including over 95 Global Fortune 500 clients and over 2000 clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.<\/span><\/p><p><\/p><p><b><i><span>This position will be remote\/WAH and can be performed anywhere in the United States of America.<\/span><\/i><\/b><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p>Overview:<\/p><p>The Enterprise Seller is a complex deal creator and shaper that aligns to the prospect\u2019s imperatives and solves business problems that span the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit to close, utilizing enterprise solution selling, practice area expertise and the development of productive relationships with key buyers and decision-makers at new clients. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages growth and development.<\/p><p><\/p><p><\/p><p>Strategic Selling and Business Growth:<\/p><p>- Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.<\/p><p>- Proactively generates and builds new client relationships from qualification to close.<\/p><p>- Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B and B2C organizations.<\/p><p>- Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.<\/p><p>- Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.<\/p><p>- Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.<\/p><p>- Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.<\/p><p>- Supports and leads business negotiation for complex transactions and opportunities.<\/p><p>- Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.<\/p><p>- Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.<\/p><p>- Provides discipline and rigor to the sales process as an expert on sales best practices.<\/p><p>- Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and\/or within Concentrix, involving negotiating or influencing significant matters.<\/p><p>Knowledge and Expertise:<\/p><p>- Builds and demonstrates a very clear understanding of the target client\u2019s business and their strategic business objectives and revisits these objectives in line with the client\u2019s strategic reviews<\/p><p>- Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client\u2019s industry sector.<\/p><p>- Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.<\/p><p>- Leverages exceptional communication skills to speak at forums both internally and externally.<\/p><p>Collaboration and Coordination:<\/p><p>- Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.<\/p><p>- Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals<\/p><p>- Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.<\/p><p>- Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.<\/p><p>Reporting and Analytics:<\/p><p>- Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.<\/p><p>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<\/p><p>- Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.<\/p><p>Professional Development:<\/p><p>- Stays updated on industry trends, emerging technologies, and best practices in sales management.<\/p><p>- Participates in training and development programs to enhance skills and knowledge.<\/p><p>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p>Qualifications:<\/p><p>- Bachelor\u2019s degree in business administration, Marketing, or a related field with 10&#43; years of experience as a sales hunter (B2B sales) and individual contributor.<\/p><p>- Demonstrated experience in the CX tech and\/or BPO marketplace where they have experience of closing complex B2B deals.<\/p><p>- Experience interacting with and selling to senior leaders across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.<\/p><p>- Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.<\/p><p>- Excellent problem-solving and conflict-resolution abilities.<\/p><p>- Ability to analyze data and use insights to lead solution build processes and win strategy creation.<\/p><p>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<\/p><p>- Self-starter and strong time management skills.<\/p><p>- Ability to work collaboratively within a team environment.<\/p><p><\/p><p><\/p><p><span>The base salary range for this position is $152,480- $196,600 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><\/p><p><span>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. 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build versions and upgrade experience.\u00a0<\/p><\/li><li><p>Architectural experience for Dynamics CRM\u00a0on-premises.<\/p><\/li><li><p>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.<\/p><\/li><li><p>Environment health assessment experience.<\/p><\/li><\/ul><\/li><\/ul><p><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1648585\",\"location\":\"Ontario, Ontario\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T17:45:00.800+08:00\",\"created_at\":\"2025-11-28T16:22:47.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTA1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1648585\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Application\/Product\/Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ontario\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"M3N 2J6\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b416212438dd018bd47e95790710dfc6\",\"address\":\"beatriz.bogantes@concentrix.com\"},\"last_name\":\"Bogantes\",\"first_name\":\"Beatriz\"},\"categories\":[{\"id\":\"CF Application_Product_Platform Support\",\"wid\":\"0227dc387a0901c1ba8ee437f165a617\",\"descriptor\":\"Application\/Product\/Platform Support\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0348\",\"wid\":\"543cb86d2c221010b792889b3df30000\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-331934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1648585\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1648585\/apply\",\"job_requisition_id\":\"R1648585\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\"},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9eb8dc67aa95010817648f61f9f70002\",\"address\":\"guadalupe.rojas@concentrix.com\"},\"last_name\":\"Rojas Vaca\",\"first_name\":\"Guadalupe\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1648585\",\"wid\":\"8198c88931f7101b143f50990b770000\",\"descriptor\":\"R1648585 Microsoft Power Platform Engineer Customer Service (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b416212438dd018bd47e95790710dfc6\",\"address\":\"beatriz.bogantes@concentrix.com\"},\"last_name\":\"Bogantes\",\"first_name\":\"Beatriz\"},{\"email\":{\"wid\":\"575289d638ef0108167347507a280004\",\"address\":\"joseluis.reyesreyes@concentrix.com\"},\"last_name\":\"Reyes Reyes\",\"first_name\":\"Jose Luis\"}],\"requisition_type\":\"0\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p><span>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/span><\/p><p><\/p><p><span><b>Qualifications:<\/b><\/span><\/p><ul><li><p><span><b>Experience Level:<\/b> Intermediate to expert in Power Platform governance, administration, and Power Apps development.<\/span><\/p><\/li><li><p><span><b>Technical Expertise:<\/b> Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/span><\/p><\/li><li><p><span><b>Power Platform Technologies:<\/b> Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/span><\/p><\/li><li><p><span><b>Enterprise Focus:<\/b> Demonstrated experience in Power Platform administration and support within large-scale environments.<\/span><\/p><\/li><li><p><span><b>Training &amp; Troubleshooting:<\/b> Skilled in delivering technical training and resolving complex application issues.<\/span><\/p><\/li><li><p><span><b>Problem-Solving &amp; Collaboration:<\/b> Excellent analytical and collaboration skills.<\/span><\/p><\/li><li><p><span><b>Communication:<\/b> Strong ability to engage with key stakeholders and cross-functional teams.<\/span><\/p><\/li><li><p><span><b>Certifications:<\/b> Advanced Microsoft certifications preferred.<\/span><\/p><\/li><li><p><span><b>Consulting Experience:<\/b> Previous customer-facing roles are highly desirable.<\/span><\/p><\/li><li><p><span><b>Continuous Learning:<\/b> Strong commitment to staying updated on modern engineering practices and tools.<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Required Skill Set<\/b><\/span><\/p><p><span><b>Power Platform Development<\/b><\/span><\/p><ul><li><p><span>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/span><\/p><\/li><li><p><span>Development of Power Pages.<\/span><\/p><\/li><li><p><span>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/span><\/p><\/li><li><p><span>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/span><\/p><\/li><li><p><span>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/span><\/p><\/li><li><p><span>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Power Platform Administration &amp; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are seeking a Software Development Engineer in Test (SDET) with experience in test automation and a variety of testing types. The ideal candidate will optimize testing processes and integrate automation into CI\/CD pipelines to ensure high-quality on web and mobile applications.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Develop and maintain robust test automation suites for web applications, RESTful APIs, and database systems.<\/p><\/li><li><p>Conduct thorough testing using Java, TestNG, and Selenium WebDriver.<\/p><\/li><li><p>Seamlessly integrate automation workflows with CI\/CD tools like Jenkins and manage version control through Git.<\/p><\/li><li><p>Employ agile design methodologies (Design Thinking, Lean, Agile) to optimize testing processes and deliver superior outcomes.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Over 5 years of experience in test automation and database validation.<\/p><\/li><li><p>Proven experience in developing test automation frameworks using Java, TestNG, and Selenium WebDriver.<\/p><\/li><li><p>Hands-on experience integrating test automation workflows with CI\/CD tools (Jenkins) and managing version control (Git).<\/p><\/li><li><p>Proficiency in Accessibility Testing (ADA), Penetration Testing, API Testing, and both Functional and Non-Functional Testing.<\/p><\/li><li><p>Expertise in Web and Mobile Application Testing.<\/p><\/li><li><p>Familiarity with Spring Boot and experience with mock services.<\/p><\/li><li><p>Strong communication skills to effectively articulate technical issues and solutions across all organizational levels.<\/p><\/li><\/ul><p><\/p><p>#LI-Hybrid #Mexico City<\/p>\",\"ats_external_id\":\"R1675464\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:38.995+08:00\",\"created_at\":\"2025-11-28T16:22:25.314+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODk4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Software-Development-Engineer-in-Test---Bilingual_R1675464\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"575289d638ef0108167347507a280004\",\"address\":\"joseluis.reyesreyes@concentrix.com\"},\"last_name\":\"Reyes Reyes\",\"first_name\":\"Jose Luis\"},\"categories\":[{\"id\":\"CF Software Development\",\"wid\":\"0227dc387a09014aa41f1f55f765a06b\",\"descriptor\":\"Software Development\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0346\",\"wid\":\"e9288cd5335d1010b79316cecdcf0000\",\"descriptor\":\"Sr. Software Automation Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-344917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Software-Development-Engineer-in-Test---Bilingual_R1675464\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Software-Development-Engineer-in-Test---Bilingual_R1675464\/apply\",\"job_requisition_id\":\"R1675464\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\"},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"19edd5e2651601081815eb57309e0004\",\"address\":\"nancy.peterson@concentrix.com\"},\"last_name\":\"Peterson\",\"first_name\":\"Nancy\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1675464\",\"wid\":\"cbcdf657d0b3103455f5cfb68efb0000\",\"descriptor\":\"R1675464 Software Development Engineer in Test - Bilingual (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"575289d638ef0108167347507a280004\",\"address\":\"joseluis.reyesreyes@concentrix.com\"},\"last_name\":\"Reyes Reyes\",\"first_name\":\"Jose Luis\"},{\"email\":{\"wid\":\"19edd5e2651601081636bf963a5c0003\",\"address\":\"mariadelpilar.pugavizcaino@concentrix.com\"},\"last_name\":\"Puga Vizcaino\",\"first_name\":\"Maria del Pilar\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"9898\",\"source\":\"Talkpush\",\"id\":1553,\"_score\":1},{\"campaign_title\":\"Sr. Database Administrator (TCF) R1641718\",\"campaign_type\":\"job_application\",\"job_title\":\"PeopleSoft Specialist (DBA\/Technical Upgrade) - Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p>We are seeking an experienced <b>PeopleSoft DBA \/ Upgrade Specialist<\/b> to lead a major upgrade of our PeopleSoft platform, covering both the <b>PeopleTools upgrade<\/b> and application of the latest <b>PUM Image<\/b>. As part of this effort, the role will also help plan and execute <b>server operating system upgrades from Windows Server 2016 to Windows Server 2025<\/b> across application and database servers. The ideal candidate will bring deep technical expertise in PeopleSoft upgrades, strong experience handling complex customizations, and solid skills coordinating OS upgrades in an enterprise environment.<\/p><p><\/p><h2><b>Responsibilities:<\/b><\/h2><ul><li><p>Plan, coordinate, and execute the PeopleTools upgrade and apply the latest PUM Image using PeopleSoft Update Manager (PUM) and Change Assistant.<\/p><\/li><li><p>Analyze and manage the impact of the upgrade on existing customizations:<\/p><ul><li><p>Review compare reports to identify objects requiring retrofit.<\/p><\/li><li><p>Develop strategies to preserve or replace customizations with delivered functionality.<\/p><\/li><\/ul><\/li><li><p>Work closely with infrastructure teams to <b>plan and support the server OS upgrade from Windows Server 2016 to Windows Server 2025<\/b>, ensuring PeopleSoft components run effectively on the new platform.<\/p><\/li><li><p>Perform and document backup, recovery, and rollback strategies for both the upgrade and OS migration.<\/p><\/li><li><p>Optimize system performance before, during, and after the upgrade.<\/p><\/li><li><p>Automate upgrade tasks and validations where feasible, using scripting and tools like PeopleSoft Test Framework (PTF).<\/p><\/li><li><p>Troubleshoot and resolve technical issues, including Data Mover errors, Application Engine failures, and Integration Broker problems<\/p><\/li><li><p>Create and maintain detailed upgrade runbooks, environment diagrams, rollback plans, and known-issue documentation.<\/p><\/li><li><p>Collaborate with PeopleSoft developers, functional analysts, and infrastructure teams to coordinate timelines and minimize business disruption.<\/p><\/li><li><p>Support and participate in regression testing to validate customizations and integrations after the upgrade and OS changes.<\/p><\/li><\/ul><p><\/p><h2><b><span>Qualifications<\/span><\/b><b>:<\/b><\/h2><ul><li><p>7&#43; years as a PeopleSoft DBA or Technical upgrade specialist.<\/p><\/li><li><p>Proven, hands-on experience leading multiple PeopleTools and PUM upgrades.<\/p><\/li><li><p>Strong understanding of the PUM selective adoption process.<\/p><\/li><li><p>Extensive knowledge of PeopleSoft Deployment Kit (DPK).<\/p><\/li><li><p>Advanced skills in backup, recovery, patching, and tuning.<\/p><\/li><li><p>Proficiency with SQL and scripting (Shell, PowerShell, Python, etc.)<\/p><\/li><li><p>Deep understanding of PeopleSoft architecture: application server, web server, Process Scheduler, Integration Broker.<\/p><\/li><li><p>Experience analyzing and retrofitting customizations using compare reports and Application Designer.<\/p><\/li><li><p>Familiarity with planning and executing OS upgrades for PeopleSoft environments, including pre- and post-migration validation.<\/p><\/li><li><p>Excellent troubleshooting, documentation, and cross-team collaboration skills.<\/p><\/li><\/ul><p><\/p><h2><b>Nice to Have:<\/b><\/h2><ul><li><p>Experience migrating to 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service and delivery.  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computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.  \\n \\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.  \\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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You will evaluate a customers\u2019 experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company\u2019s standards of performance \u2014a Scorecard. This may include assessing Advisors\u2019 demeanor, technical accuracy, customer service performance, and conformity to company policies\/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. 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You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.<\/p><ul><li>2&#43; years\u2019 experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate \/ travel sector.<\/li><\/ul><ul><li>A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).<\/li><li>Strong Communication and Interpersonal skills.<\/li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/li><li>Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA\u2019s, coaching, appraisals, etc.<\/li><li>Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.<\/li><li>Empathetic approach and mindset.<\/li><li>Genuine curiosity and desire to understand and to know why.<\/li><li>Proficiency with technology, especially computers, software applications, and phone systems.<\/li><li>Comfortable in working with individuals and team\/s remotely.<\/li><\/ul><p><\/p><p><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1581849\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:15.955+08:00\",\"created_at\":\"2025-11-28T15:47:40.024+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjkx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Quality-Analyst---Contact-Center---Bilingual---English--Arabic--_R1581849\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7985ba12d067102c1334cf1481180001\",\"address\":\"hager.hassanelsayedarafa@concentrix.com\"},\"last_name\":\"Hassan Elsayed Arafa\",\"first_name\":\"Hager\"},\"categories\":[{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC1618\",\"wid\":\"f9af6d7260980107c485f9fe4e066ed5\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299076\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Quality-Analyst---Contact-Center---Bilingual---English--Arabic--_R1581849\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Quality-Analyst---Contact-Center---Bilingual---English--Arabic--_R1581849\/apply\",\"job_requisition_id\":\"R1581849\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b340599cc6041915b2\",\"address\":\"sandeep.chaturvedi@concentrix.com\"},\"last_name\":\"Chaturvedi\",\"first_name\":\"Sandeep\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1581849\",\"wid\":\"7e8bf299ebcc1021c4deb6f10d030000\",\"descriptor\":\"R1581849 Quality Analyst - Contact Center ( Bilingual - English\/ Arabic ) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7985ba12d067102c1334cf1481180001\",\"address\":\"hager.hassanelsayedarafa@concentrix.com\"},\"last_name\":\"Hassan Elsayed Arafa\",\"first_name\":\"Hager\"},{\"email\":{\"wid\":\"3ae4afc7467201033ba98252d7c70003\",\"address\":\"marsha.joseph@concentrix.com\"},\"last_name\":\"Joseph\",\"first_name\":\"Marsha\"},{\"email\":{\"wid\":\"8b7d809fc93010389b79e26807250001\",\"address\":\"nada.ibrahim@concentrix.com\"},\"last_name\":\"Ibrahim\",\"first_name\":\"Nada\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"9291\",\"source\":\"Talkpush\",\"id\":1581,\"_score\":1},{\"campaign_title\":\"Manager, IT Operations (TCF) R1681134\",\"campaign_type\":\"job_application\",\"job_title\":\"Country IT Operations lead\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"IT DIGITAL\\n\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li><div><h3><b><span>Job Title:<\/span><\/b><span> IT Operations Manager<\/span><\/h3><h3><\/h3><\/div><div><h3><b><span>Role Overview:<\/span><\/b><br \/><span>The IT Operations Manager is responsible for delivering comprehensive end-user support across the organization&#39;s deskside environments, encompassing network, telephony, and applications. The role involves maintenance, analysis, troubleshooting, and the repair, replacement, or upgrade of deskside systems, hardware, software, and peripherals, all in coordination with respective platform teams. This position acts as an escalation point to ensure that tickets and incidents are resolved in alignment with SLAs.<\/span><\/h3><h3><\/h3><\/div><div><h3><b><span>Key Responsibilities:<\/span><\/b><\/h3><h3><\/h3><\/div><\/li><li><h3><b>Incident Management:<\/b>\u00a0Actively participate in the Incident Management process, handling Sev1 incidents by validating production floor artifacts, conducting Ping\/Trace Route, and coordinating troubleshooting sessions across platforms to isolate issues.<\/h3><\/li><li><div><h3><b><span>Backup Management:<\/span><\/b><span>\u00a0Oversee the daily management and monitoring of backups, manage tape inventory for Concentrix and customer-owned tapes, and facilitate data restoration requests.<\/span><\/h3><\/div><div><h3><b><span>Transition Support:<\/span><\/b><span>\u00a0Provide solutions and support for new transitions regarding Image and Desktops readiness.<\/span><\/h3><\/div><div><h3><b><span>Security Compliance:<\/span><\/b><span>\u00a0Ensure all PCI and HIPAA accounts adhere to IT security standards. Implement security controls via Active Directory group policies across production desktops.<\/span><\/h3><\/div><div><h3><b><span>BCP Support:<\/span><\/b><span>\u00a0Assist in BCP testing for IT infrastructure, including failover tests for firewalls, networks, and servers, ensuring compliance with BCP guidelines and contractual obligations.<\/span><\/h3><\/div><div><h3><b><span>Compliance and Audit:<\/span><\/b><span>\u00a0Maintain system compliance and perform audits according to COPC, ISO 27001 standards, ensuring full contract compliance.<\/span><\/h3><\/div><div><h3><b><span>Technical Support:<\/span><\/b><span>\u00a0Offer L2 \/ L3 support for network, server, and voice infrastructure for both CNX and client-owned equipment.<\/span><\/h3><\/div><div><h3><b><span>Daily Operations:<\/span><\/b><span>\u00a0Validate controls for printer permissions, AD user permissions, and software installations. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que formateur m\u00e9tier, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Animation des formations initiales et continues<\/li><li>Pr\u00e9paration de la logistique (modules, documents \u00e0 remettre aux conseillers clients\u2026)<\/li><li>Evaluation de l&#39;assimilation des connaissances \u00e0 la fin de la formation m\u00e9tier\u00a0: passation des quizz, analyse des r\u00e9sultats\u2026<\/li><li>Accompagnement des nouvelles recrues sur le terrain\u00a0: d\u00e9brief \u00e0 chaud et \u00e0 froid<\/li><li>Formation des conseillers clients sur les nouveaut\u00e9s\/modifications process clients dans le cadre de la formation continue<\/li><li>Identification des besoins en formation et proposition des actions ad\u00e9quates<\/li><li>Contribution \u00e0 la mise \u00e0 jour des modules de formation<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est id\u00e9alement titulaire d\u2019une formation sup\u00e9rieure en management\/ ressources humaines<\/li><li>Ma\u00eetrise parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Justifie d&#39;une exp\u00e9rience d\u2019un an \u00e0 deux ans au minimum en tant que formateur m\u00e9tier en centres d\u2019appels<\/li><li>Est p\u00e9dagogue<\/li><li>Est reconnu pour sa capacit\u00e9 d&#39;adaptation et de cr\u00e9ativit\u00e9<\/li><li>Est orient\u00e9 r\u00e9sultat<\/li><li>A la capacit\u00e9 d\u2019identifier les difficult\u00e9s des conseillers clients et de les accompagner<\/li><li>Est organis\u00e9 et rigoureux<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Est force de propositions<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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This role involves mentoring junior team members, handling complex disputes, and driving process improvements to support business growth and working capital optimization.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/p><\/li><li><p>Perform Manual correction of billing in the system. Perform manual billing as per request of customer service. Issue manual credit notes<\/p><\/li><li><p>Previous additional knowledge\/experience in<\/p><p>Accounts Payable and accounting principles is preferred<\/p><\/li><li><p>Perform manual revenue recognition, ensure accuracy of automatic revenue recognition batch jobs.<\/p><\/li><li><p>Investigate unapplied cash, ensure all the cash is successfully applied and any partial payments are investigated.<\/p><\/li><li><p>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/p><\/li><li><p>Manage customer &amp; internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/p><\/li><li><p>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/p><\/li><li><p>Drive process automation, standardization, and efficiency initiatives.<\/p><\/li><li><p>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/p><\/li><li><p>Train and mentor junior O2C specialists to build a strong team.<\/p><\/li><li><p>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><p>Bachelor\u2019s or Master\u2019s degree in Accounting, Finance, or Business Administration.<\/p><\/li><li><p>\u00a05\u20137 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role - Preferable.<\/p><\/li><li><p>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/p><\/li><li><p>Strong analytical and problem-solving skills.<\/p><\/li><li><p>Excellent stakeholder management and negotiation skills.<\/p><\/li><li><p>Hands-on experience in ERP systems (Microsoft Dynamics\/SAP\/Oracle\/NetSuite\/Workday).<\/p><\/li><li><p>Exposure to global business environments and multi-currency transactions.<\/p><\/li><li><p>Leadership and mentoring capabilities - Preferable<\/p><\/li><li><p>Advanced Excel and Reporting Skills.<\/p><\/li><li><p>Strong command of German Language - Native C2 (spoken and written) and advanced English.<\/p><\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1663210\",\"location\":\"Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:16:21.776+08:00\",\"created_at\":\"2025-11-28T15:26:31.672+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTcw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Order-to-Cash-Specialist-with-German_R1663210\/apply\",\"head_count\":2,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Finance and Accounting Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"organization_reference_id\":\"ICNPO\"},\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"joana.araujo@concentrix.com\"},\"first_name\":\"Ara\u00fajo, Joana\"},\"categories\":[{\"descriptor\":\"CF Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101792769\",\"wid\":\"3b777d0cd22a01637b7faa822609b8d2\",\"descriptor\":\"Joana Ara\u00fajo (101792769)\"},{\"id\":\"1067357\",\"wid\":\"a1c19414dd5301f16d6df6bc85215ea7\",\"descriptor\":\"Nuno Azevedo (1067357)\"},{\"id\":\"103222946\",\"wid\":\"f56e7b4d18fa103008e1770c7ab80000\",\"descriptor\":\"Christa Birrer (103222946)\"},{\"id\":\"101895271\",\"wid\":\"0b2f081ec9b001ca79e91d81da12cb51\",\"descriptor\":\"Natalia Marinova (101895271)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"103168517\",\"wid\":\"d3ef3349bafe10235959e47a07f70000\",\"descriptor\":\"Laertes Silva (103168517)\"},{\"id\":\"102563961\",\"wid\":\"da7d7d2449a2101036e0516630660001\",\"descriptor\":\"Sam Casanova (102563961)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0711\",\"descriptor\":\"Specialist, FAO\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-343484\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Order-to-Cash-Specialist-with-German_R1663210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Order-to-Cash-Specialist-with-German_R1663210\/apply\",\"job_requisition_id\":\"R1663210\"}],\"organizations\":[{\"wid\":\"8ff9e7880fa3101d5159ba86267f0000\",\"descriptor\":\"25345 - 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The ideal candidate will have strong leadership capabilities, client-facing experience, and a proven track record of managing service delivery in a fast-paced, customer-oriented environment.<\/span><\/p><div><p><b><span>Responsibilities:<\/span><\/b><\/p><ul><li><span>Lead day-to-day operations for 15-20 Cloud Solution Architects (CSAs), ensuring capacity planning, resource allocation, service quality, performance, and customer satisfaction.<\/span><\/li><li><span>Assigning, monitoring, and coordinating resource allocation, resource conflicts, day-to-day end-customer facing project deliverables, matching skills to end-customer requirements, and timely escalation to internal and client stakeholders for any situations where the client demands cannot be met<\/span><\/li><li><span>Define upskilling\/cross-skilling roadmaps for upgrading\/updating their technical skills (and communication skills if needed) to meet evolving demands from end-customers and clients.<\/span><\/li><li><span>Maintain accuracy of CSA profiles for workload allocation and maintain high utilization as per contractual obligations for all CSAs<\/span><\/li><li><span>High level of proactiveness in finding work for CSAs that have low workload, including defining upskilling requirements to expand workload scope and coordination with client stakeholders to understand gap between high-demand technical areas and fill gaps within<\/span><\/li><li><span>Act as the main point of contact between the client (delivery managers, account managers, resource managers, regional technical POD leaders) and internal teams\u00a0(global and local), maintaining strong, collaborative relationships.<\/span><\/li><li><span>Manage SLAs, KPIs, and other contractual obligations, ensuring performance metrics are consistently met or exceeded.<\/span><\/li><li><span>Facilitate daily stand-ups, weekly reviews, and regular reporting on team performance, incident trends, and customer feedback.<\/span><\/li><li><span>Identify and drive continuous improvement opportunities in support workflows, documentation, and escalation procedures.<\/span><\/li><li><span>Support resource sourcing\/interviews\/hiring, planning, onboarding, training, and career development of team members.<\/span><\/li><li><span>Mitigate risks and resolve escalations in a timely and professional manner.<\/span><\/li><li><span>Align with internal stakeholders (HR, IT, Finance) to ensure smooth operations and delivery compliance\u00a0with local employment laws, resource management trends, managed.<\/span><\/li><\/ul><div><p><b><span>\u00a0Qualifications:<\/span><\/b><\/p><\/div><ul><li><span>Bachelor\u2019s degree in business, IT, or a related field.<\/span><\/li><li><span>Must have reasonable understanding of technology in any one or multiple areas (example Networking, Windows Servers, Azure, Dynamics, SQL, Development, Office365, VMWare, Active Directory, etc.)<\/span><\/li><li><span>Minimum 7&#43; years of experience in project or service management in IT services environment\u00a0in a managed IT services delivery setup.<\/span><\/li><li><span>Strong understanding and experience of customer service operations, ITSM principles, and client relationship management.<\/span><\/li><li><span>Proven experience leading technical support teams and managing enterprise-scale client-facing service delivery.<\/span><\/li><li><span>PMP, ITIL, or related certification is a plus.<\/span><\/li><li><span>Excellent communication, problem-solving, and organizational skills.<\/span><\/li><li><span>Fluent in English (written and verbal).<\/span><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1672780\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T17:45:07.876+08:00\",\"created_at\":\"2025-11-28T15:25:55.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTY0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Success-Manager---French-Spanish_R1672780-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Join us in exploring how AI and LLMs can transform the way our products are built and used. We are looking for an R&amp;D Lead Engineer to drive technical exploration, build proof-of-concepts, and turn cutting-edge research into practical, testable solutions.<\/p><p>In this role, you will lead hands-on experiments with large language models, agents, and AI tooling, while also running technical spikes that clarify architectural direction for our product teams. 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We bieden veel ruimte voor teambuilding (uitjes, events etc.)<\/p><\/li><li><p>Een marktconform salaris (uitbetaling naar eigen keuze in SRD of EURO)<\/p><\/li><li><p>We bieden goede secundaire arbeidsvoorwaarden zoals: 8% vakantiegeld, 100% vergoeding van de zorgverzekering (meeverzekeren van gezinsleden mogelijk na een jaar indienst), reiskostenvergoeding, loyaliteitsbonus en de mogelijkheid om je door te ontwikkelen op kosten van Concentrix. Je kunt verder ook gebruik maken van onze studie programma&#39;s STUKA en BUKU.<\/p><\/li><\/ul><h1><\/h1><p><\/p><h1><b>Ge\u00efnteresseerd?<\/b><\/h1><p><\/p><p>Spreekt deze functie jou aan en voldoe je aan de vereisten?!<br \/>Klik dan gauw op &#34;apply now&#34; of &#34;solliciteer nu&#34; en volg de verdere stappen om jouw sollicitatie te kunnen indienen.<\/p><p>Lukt het niet via de job site jouw sollicitatie in te dienen? Stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><h2><\/h2><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de recrutement, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Accueillir et informer les candidats\u00a0sur le processus de recrutement, le poste, l\u2019entreprise et ses avantages<\/li><li>G\u00e9rer les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique et \u00e9valuer les candidats selon les crit\u00e8res demand\u00e9s pour le poste<\/li><li>Mener les entretiens physiques de recrutement\u00a0et suivre la passation des tests d\u2019\u00e9valuation<\/li><li>R\u00e9diger les comptes rendus des entretiens<\/li><li>Mettre \u00e0 jour le statut des candidatures sur le syst\u00e8me d\u2019informations<\/li><li>Affecter les candidats en fonction de leurs profils et des exigences du service demandeur<\/li><li>Repr\u00e9senter l\u2019entreprise lors des forums pour l\u2019emploi et promouvoir le m\u00e9tier de conseiller client<\/li><li>Constituer un vivier de candidats\u00a0pour gagner en r\u00e9activit\u00e9 et r\u00e9pondre rapidement aux besoins de recrutement<\/li><li>Assurer un suivi r\u00e9gulier des int\u00e9grations des candidats\u00a0et enclencher les remplacements n\u00e9cessaires, en coordination avec le responsable de recrutement<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes de production et le service sourcing\u00a0<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est de formation sup\u00e9rieure en ressources humaines id\u00e9alement<\/li><li>Maitrise parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Dispose d\u2019une exp\u00e9rience r\u00e9ussie de 3 \u00e0 4 ans dans un poste similaire, id\u00e9alement en centres d\u2019appels<\/li><li>Connait\u00a0les techniques de recrutement de masse<\/li><li>Est reconnu pour sa capacit\u00e9 \u00e0 offrir une bonne exp\u00e9rience candidat<\/li><li>A une \u00e9coute active<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles et son esprit d\u2019\u00e9quipe<\/li><li>Est orient\u00e9 r\u00e9sultats<\/li><li>Est dot\u00e9 d\u2019un esprit d\u2019analyse et de synth\u00e8se<\/li><li>Sait\u00a0travailler dans une organisation multi-clients<\/li><\/ul><p>Disponibilit\u00e9, flexibilit\u00e9 et engagement sont des qualit\u00e9s majeures\u00a0pour mener \u00e0 bien sa mission.<\/p><p>Une exp\u00e9rience dans le recrutement des profils t\u00e9l\u00e9ventes est un plus.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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Lubomirskiego 20, Unity Tower 14th Flr\",\"address\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"postal_code\":\"31-509\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Position Overview:<\/b><\/p><p>We are seeking a skilled and motivated <b>Software Development Engineer in Test<\/b> (SDET) to join our software development team. In this role, you will be responsible for designing and implementing robust automated test solutions to ensure the quality, performance, and reliability of our AI-powered software products. You will work closely with developers and product team in an Agile environment to drive continuous improvement in our testing practices.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Design, develop, and maintain automated test frameworks using <b>Playwright and Typescript <\/b><\/li><li>Collaborate with development teams to understand application requirements and define effective testing strategies.<\/li><li>Perform integration testing to ensure end-to-end functionality across platforms and services.<\/li><li>Participate in code reviews and contribute to best practices for testing and development.<\/li><li>Identify, log, and troubleshoot defects, providing detailed reports and analysis.<\/li><li>Work closely with DevOps to integrate automated tests into CI\/CD pipelines.<\/li><li>Actively engage in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.<\/li><li>Use tools such as <b>Jira<\/b>, <b>Confluence<\/b>, and <b>X-Ray<\/b> for test case management and documentation.<\/li><\/ul><p><b>Qualifications &amp; Skills:<\/b><\/p><p><b>Required:<\/b><\/p><ul><li>Proven experience designing and implementing robust automated test frameworks.<\/li><li>Proficiency in frameworks like <b>Playwright<\/b> and <b>Typescript<\/b> for end-to-end test automation.<\/li><li>Hands-on experience with additional automation tools such as <b>Selenium<\/b> and <b>Cypress<\/b>.<\/li><li>Experience with <b>API testing<\/b> tools such as <b>Postman<\/b> or <b>REST Assured<\/b>.<\/li><li>Experience with integration testing and <b>CI\/CD tools<\/b> (e.g., GitLab, Azure DevOps, Jenkins).<\/li><li>Familiarity with version control systems such as <b>Git<\/b>.<\/li><li>Familiarity with web development frameworks, especially <b>React.js<\/b>.<\/li><li>Solid knowledge of QA methodologies, debugging, and problem-solving.<\/li><li>Solid understanding of <b>SDLC, STLC<\/b>, and <b>Agile\/Scrum<\/b> methodologies.<\/li><li>Strong analytical and problem-solving abilities with a keen attention to detail.<\/li><li>Familiarity with <b>Confluence<\/b>, <b>Jira<\/b>, and <b>X-Ray<\/b>.<\/li><li>Familiarity with containerization\/orchestration tools like <b>Docker<\/b> and <b>Kubernetes<\/b>.<\/li><li>Bachelor\u2019s degree in computer science, engineering, or a related field.<\/li><li>5&#43; years of experience in Quality Assurance with a focus on test automation.<\/li><\/ul><p><\/p><p><b>Nice to Have:<\/b><\/p><ul><li>Experience testing in cloud environments (e.g., <b>Azure<\/b>, AWS, GCP).<\/li><li>Exposure to performance and <b>security testing<\/b> practices and tools.<\/li><li>Experience with performance testing tools such as <b>JMeter<\/b>.<\/li><\/ul><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li>Work on cutting-edge <b>integration and cloud-native solutions<\/b>.<\/li><li>Collaborate with talented professionals in an <b>Agile-driven<\/b> environment.<\/li><li>Contribute to the reliability and quality of our <b>AI-powered software products<\/b>.<\/li><li>Access to <b>modern technology stacks<\/b>, including AI and automation frameworks.<\/li><li>Opportunities for <b>career growth<\/b> and mentorship in a fast-paced, innovative setting.<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1679147\",\"location\":\"Krakow, Lesser Poland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-26T22:02:03.094+08:00\",\"created_at\":\"2025-11-28T15:13:24.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTY3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Software-Development-Engineer-in-Test_R1679147-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"31-509\",\"primary_location\":{\"id\":\"PL-KRA-UNITY-01\",\"wid\":\"fffdf099640e100d82e733b1758f0000\",\"descriptor\":\"POL Krakow - ul. 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This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Some recruitment experience within a high-volume setting<\/li><li>Strong communication skills, both written and verbal, including C1 English (French and\/or Spanish considered a plus)<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span><b>Disclaimer\u00a0\u00a0 <\/b><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1641461\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T14:59:13.632+08:00\",\"created_at\":\"2025-11-28T15:12:01.972+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTQz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Recruiter-II---PT-EN-WFO-Porto-Lisbon_R1641461\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rafaela.dias2@concentrix.com\"},\"first_name\":\"Dias Morato Costa, Rafaela\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Recruiter-II---PT-EN-WFO-Porto-Lisbon_R1641461\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Recruiter-II---PT-EN-WFO-Porto-Lisbon_R1641461\/apply\",\"job_requisition_id\":\"R1641461\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreia.pinheiro@concentrix.com\"},\"first_name\":\"Andreia Pinheiro (102131636)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1641461\",\"wid\":\"40dfd91906df1017253a3c4891800000\",\"descriptor\":\"Recruiter II - DE\/EN_WFO_Lisbon\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8943\",\"source\":\"Talkpush\",\"id\":1594,\"_score\":1},{\"campaign_title\":\"Manager, IT Operations (TCF) R1540787\",\"campaign_type\":\"job_application\",\"job_title\":\"IT Operations Manager\",\"street\":\"ZAF Durban  - Block A, 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - Block A, 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We're Concentrix. A new breed of tech company \u2014 Human-centered. Tech-powered. Intelligence-fueled.\\nWe create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\\nOur game-changers:\\nChallenge Conventions\\nDeliver outcomes unimagined\\nCreate experiences that go beyond WOW\\nIf this is you, we would love to discuss career opportunities with you.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.\\nConcentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country\/region.\\n We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.\\n#LI-Remote\",\"long_description\":\"<p><b>Manager I, IT Operations<\/b><\/p><p><\/p><p><b>Summary<\/b><\/p><p><\/p><p>Manager I is responsible for end-user support across our deskside including network, telephony and application(s) environment. You will be asked to ensure maintenance, analysis, quality of troubleshooting and repair\/replace\/upgrade of deskside systems, hardware, software and computer peripherals with the respective platform teams, you will also as serve as an escalation point to ensure tickets\/incidents are resolved according to Service level agreements. You will also ensure a judgment to determine priorities, prepare appropriate action plans and is accountable for end to end to IT operations delivery.<\/p><p><\/p><p><b>Main Responsibilities<\/b><\/p><p><\/p><ul><li>Active participation in delivery and execution of the Incident Management process. In case of Sev1 incidents, validate from production floor all the artifacts and extract details like Ping\/Trace Route and initiate troubleshooting session with all platforms to isolate the problem.<\/li><li>Ensure completion\/addition\/modification of Backup is managed &amp; monitored daily. Managing Tape inventory for Concentrix &amp; Customer owned Tapes and moving them weekly to off-site location. Catering to restoration of data on requests received from Business.<\/li><li>Solutioning and supporting new Transitions on Image &amp; Desktops Readiness.<\/li><li>Ensuring all PCI, HIPPA accounts are IT security compliant following PCI, HIPPA guidelines within the spans.<\/li><li>All security controls are implemented starting from Active Directory group policy deployment on all production desktops from the active directory<\/li><li>BCP test for IT infrastructure, links\/firewalls specific to all accounts. Performing failover tests for Firewall, Network, Servers AD\/DNS\/DHCP services, PA &amp; BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.<\/li><li>Ensure compliance &amp; security for the site. Maintaining system compliance &amp; audits following COPC, ISO 27001 standards &amp; ensure 100% contract compliance.<\/li><li>Muster L2 \/ L3 support for all network, server &amp; voice infrastructure for CNX and client owned equipment as applicable.<\/li><li>SSAE activity.<\/li><li>PGP Desktops Validation, OU Users Policy Validation &amp; Computer OU Policy validation.<\/li><li>Daily, weekly, monthly review of all pending tickets within the span<\/li><li>Site Hardening testing.<\/li><li>Ensure validation and corrective actions including validation of controls like printer permissions, AD Users &amp; computers permissions for restriction of c: guide permission, saving rights, software installation rights &amp; software deployment on desktops.<\/li><li>Validation &amp; updation of images &amp; documents on WDS \/ Tivoli servers to ensure all images are updated with latest patches, customer software, Service Packs etc.<\/li><li>Measure &amp; support b\/w use of accounts and monthly reporting for bandwidth use.<\/li><li>Validation of Client Asset\/Software with client and ensuring all of these assets are a part of inventory.<\/li><li>Update Daily\/Monthly\/Quarterly\/Half Yearly\/Yearly Health Checklist.<\/li><li>Manage Local DNS \/DHCP\/File server\/Tivoli server for service delivery location as daily operation to support Business.<\/li><li>Achieve and Maintain high IT VOC scores. Action planning for identified areas.<\/li><li>Rotational Shifts, willing to work predominantly in night shifts, 24\/7 environment<\/li><\/ul><p><b>Qualifications and Experience Required<\/b><\/p><p><\/p><ul><li>9&#43; years&#39; experience supporting desktop\/laptop hardware and software in a Windows-based PC\/LAN environment or equivalent<\/li><li>Bachelor&#39;s Degree\/Post Graduate (Or equivalent)<\/li><li>ITIL V3, MCSE, CCNA or similar certifications required<\/li><li>Knowledge of Windows, Network, Voice<\/li><li>Knowledge of ITIL V3 Framework<\/li><li>Proven problem management, incident management, customer\/client management, change management, RCA and ticket analysis experience.<\/li><li>Intermediate understanding of Enterprise Networks, Active Directory set up &amp; Windows servers<\/li><li>Demonstrable experience in ticket resolution using Remedy and ITIL based framework, maintaining systems compliance and audits as per ISO\/IEC 27001:2013, ISO 22301 Business Continuity &amp; 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Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que superviseur, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Veille \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>Management d\u2019une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers, gestion administrative (cong\u00e9s, absences, retards...) ...<\/li><li>Veille \u00e0 la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Analyse des indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>Assistance des conseillers clients dans le traitement des appels si besoin<\/li><li>Alerte sur les probl\u00e8mes pouvant impacter la production<\/li><li>Veille au respect des processus et normes qualit\u00e9 du client<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission <\/b><\/p><p>En tant que responsable d\u2019activit\u00e9, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><p><\/p><p><b><span>Pilotage des op\u00e9rations de production<\/span><\/b><\/p><ul><li>Suivi des indicateurs financiers et non financiers : chiffre d&#39;affaires, volume, qualit\u00e9, satisfaction client, performance des \u00e9quipes, marge\u2026<\/li><li>Gestion des pr\u00e9visions de production<\/li><li>Proposition et mise en application des plans d&#39;action \u00e0 fort impact pour am\u00e9liorer les marges et les r\u00e9sultats de production<\/li><li>Elaboration et suivi du budget<\/li><li>Gestion du lancement de nouvelles activit\u00e9s<\/li><li>Pilotage de la relation avec les clients donneurs d&#39;ordre : comit\u00e9s de pilotage et de production<\/li><li>D\u00e9veloppement des comptes clients \u00e9tablis et de prospects<\/li><li>Gestion des alertes (baisse de flux, qualit\u00e9 qui n\u2019est pas au rendez-vous, incidents techniques\u2026) : mise en place des plans d&#39;actions, suivi de la r\u00e9solution, communication aupr\u00e8s de la direction de compte et du client<\/li><li>Collaboration en transverse avec les managers du m\u00eame compte, implant\u00e9s dans les diff\u00e9rents filiales Concentrix \u00e0 travers le monde<\/li><\/ul><p><\/p><p><b><span>Garantie de la performance individuelle et collective<\/span><\/b><\/p><ul><li>Animation et fid\u00e9lisation des \u00e9quipes<\/li><li>Mise en place des actions n\u00e9cessaires au recrutement et \u00e0 la mont\u00e9e en comp\u00e9tences des collaborateurs<\/li><li>Maintien d\u2019un bon climat social<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1567605\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-27T00:02:06.111+08:00\",\"created_at\":\"2025-11-28T14:55:07.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjEw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-d-activit---Marrakech---Franais---Anglais---Expriment_R1567605\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0605\",\"descriptor\":\"Operations Manager II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358164\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-d-activit---Marrakech---Franais---Anglais---Expriment_R1567605\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-d-activit---Marrakech---Franais---Anglais---Expriment_R1567605\/apply\",\"job_requisition_id\":\"R1567605\"}],\"organizations\":[{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0bb53cd7cb60000\",\"descriptor\":\"Concentrix Marrakech\",\"reference_id\":\"WMO12\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO12\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohamedhassan.tamer@concentrix.com\"},\"first_name\":\"Hassan Tamer (102552697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1567605\",\"wid\":\"34bf148f6ab3101672cee0d6453f0000\",\"descriptor\":\"Responsable d'activit\u00e9 - Marrakech - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8610\",\"source\":\"Talkpush\",\"id\":1604,\"_score\":1},{\"campaign_title\":\"Professional I, Financial Planning &amp; 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You will be responsible for monthly financial reporting, performance analysis, and profitability assessments of clients or business segments.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Conduct monthly financial reporting and analysis of performance.<\/li><li>Analyze profitability across clients or business segments.<\/li><li>Contribute to the development of annual budgets for revenue and costs by client.<\/li><li>Provide input for monthly revenue forecasts by client.<\/li><li>Support meetings discussing monthly results and forecast expectations.<\/li><li>Assist in month-end closing processes.<\/li><li>Collaborate with the AR Team to set up billing contracts.<\/li><li>Assist in billing system entries and sending invoices.<\/li><li>Monitor and report on collections.<\/li><li>Perform ad hoc analysis.<\/li><li>Work efficiently with cross-functional and geographically diverse teams.<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Finance\/Accounting with at least 2 years of relevant financial experience preferred.<\/li><li>Proficient in financial tools, systems, and applications.<\/li><li>Advanced Excel skills.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Ability to work well in Team<\/li><li>Understanding and utilization of basic general ledger systems and software.<\/li><li>Experience in financial analysis and reporting.<\/li><li>Willingness to work a flexible schedule.<\/li><li>English at least B2 Level<\/li><\/ul><p><b>Why Concentrix?<\/b><\/p><p>Join us if you are ready to go beyond WOW for our customers and be part of a team that values your unique talents. This is your opportunity to contribute to a thriving global business while enjoying the benefits of a hybrid work environment.<\/p><p><\/p><p><b>Diversity Disclaimer:<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>The New Client Acquisition Director is responsible for defining and executing the go-to-market (GTM) strategy, overseeing operations excellence and technology roadmap for this specific sales motion.\u00a0 This position is a specialized and expert role on new client acquisition, from generating demand, qualifiying prospects, booking appointments, until closing of the deals. We expect this leader to have a strong expertise in running those operations, including usage and opinion on different data &amp; technology partners; have a clear vision on how to position and sell those services as well as how this motion (new client acquisition) should be executed in the future, and work throughout the organization to drive the execution of this vision.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>1. Go-To-Market<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defining and executing GTM strategy, incl. geo\/ vertical priorities, specific account targets, offering presentation decks, case studies, content\/ thought leadership<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Industry trends and market insights watch and impact for our GTM and offering<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Working with marketing on thought leadership &amp; communications plan<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Supporting discussions, solution definition and pitch for new client\/ programs; act as sponsor during set-up and execution where needed<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>2. Ops Excellence<\/span><\/p><p><span>Overseeing the definition and regular upgrade based on internal\/ external best practice of<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Operating model \/ playbook and best practices \u2013 and where and which technologies can be used<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 KPIs and best-in-class benchmark<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Talent: profiles to hire, talent path, learning and training materials<\/span><\/p><p><span>In charge of ensuring teams\u2019 enablement and learning across programs via community-led sessions, content and benchmark sharing.<\/span><\/p><p><span>Good understanding of our project\u2019s landscape (in this motion); able to lead scoping for break fix on install base.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>3. Technology<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defining and supervising the execution of the offering\u2019s technology roadmap (which uses cases to solve) \u2013 both through external and \/or internal solutions<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Overseeing constant external tech solutions watch and benchmark \u2013 and pilots where needed<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developing and sharing tech collaterals, incl. impact, use cases, pricing to pitch to clients<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Understanding of use case\/ solution\u2019s fit for specific client needs<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span>Concentrix is a great match if you have:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 Strong experience in running new client acquisitions teams (SDR, BDR, inside sales) in a fast-pace environment<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong experience with data &amp; technology solutions supporting new client acquisition\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and presentation skills.<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively in a team environment.<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving skills and attention to detail.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Power the best version of you!<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Concentrix is an equal opportunity employer <\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p>\",\"ats_external_id\":\"R1625087\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-23T20:03:02.262+08:00\",\"created_at\":\"2025-11-28T14:51:19.019+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTM1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/New-Client-Acquisition-Director_R1625087\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3275\",\"descriptor\":\"Director, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357986\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/New-Client-Acquisition-Director_R1625087\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/New-Client-Acquisition-Director_R1625087\/apply\",\"job_requisition_id\":\"R1625087\"}],\"organizations\":[{\"wid\":\"3f37902b6d561018d106c96b54820000\",\"descriptor\":\"(CORP) B2B GLOBAL MARKETING & INNOVATION\",\"reference_id\":\"COB2BGLMRKINN\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1e7c1abdeb1710156fcc9ebd3aeb0000\",\"descriptor\":\"23404 - Opexother - CORPB2BSALES\",\"reference_id\":\"CORPB2BSALES\",\"custom_reference_id\":\"CORPB2BSALES\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"f2a4d05054ea1015727c9b8c7f2a0000\",\"descriptor\":\"W0ZV63 Corp_B2b Sales\",\"reference_id\":\"W0ZV63\",\"custom_reference_id\":\"W0ZV63\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.pajot@concentrix.com\"},\"first_name\":\"Camille Pajot (102544964)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1625087\",\"wid\":\"19197bc5b71310099639f88229090000\",\"descriptor\":\"New Client Acquisition Director\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8535\",\"source\":\"Talkpush\",\"id\":1606,\"_score\":1},{\"campaign_title\":\"Specialist, Renewal Sales R1577363\",\"campaign_type\":\"job_application\",\"job_title\":\"Renewal Specialist - Dutch Speaker\",\"street\":\"IRL Dublin - Santry\",\"address\":\"IRL Dublin - Santry\",\"city\":\"Santry\",\"state\":\"Dublin\",\"postal_code\":null,\"region\":null,\"country\":\"Ireland\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8527\",\"source\":\"Talkpush\",\"id\":1607,\"_score\":1},{\"campaign_title\":\"Team Leader, B2B Sales R1668004\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with Italian \u2013 Digital Marketing Account Management (Relocation Support - Athens)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"As a Sales Team Leader with Italian, you will manage a team of Digital Marketing Account Managers in Athens, who are part of Concentrix\u2019s B2B network. Your team supports top brands in accelerating their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, you will help businesses scale efficiently and unlock new growth.\",\"long_description\":\"<p><b>Essential Functions \u2013 Duties and Responsibilities:<\/b><\/p><p><\/p><p><b>Leadership and Motivation:<\/b> Lead, develop, and motivate a team of Digital Marketing Account Managers. Guide them in supporting advertisers on a leading global search and digital advertising platform, using consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals.<\/p><p><\/p><p><b>Sales Forecasting and CRM Management:<\/b> Provide accurate sales forecasts and execute all required customer success motions. Ensure that CRM data is up-to-date and accurate.<\/p><p><\/p><p><b>Problem Solving and Support:<\/b> Act as an enabler by removing both internal and external roadblocks, helping your team resolve challenges to support sales opportunities.<\/p><p><\/p><p><b>Performance Monitoring and Coaching:<\/b> Monitor and drive team call time and productivity. Conduct weekly performance reviews and coaching sessions with all team members.<\/p><p><\/p><p><b>Data and Trend Analysis:<\/b> Analyze data, performance trends, and customer experiences to develop and implement strategic sales plays and best practices tailored to specific clients or territories.<\/p><p><\/p><p><b>Market Awareness and Communication:<\/b> Stay informed on developments in client products\/services and market trends. Ensure that your team is informed about the latest industry directions.<\/p><p><\/p><p><b>Client Escalation and Management:<\/b> Serve as a point of escalation for client and respond promptly to any issues. Maintain communication with the Sales Director and client to foster strategic relationships.<\/p><p><\/p><p><b>Revenue Maximization and Account Management:<\/b> Effectively manage client accounts with a clear view of maximizing revenue. Communicate quarterly objectives clearly to clients.<\/p><p><\/p><p><b>Collaboration and Reporting<\/b>: Work closely with client on reporting and forecasting. Ensure team alignment with operating plan targets, sales targets, and client performance targets (CPTs).<\/p><p><\/p><p><b>Training and Development<\/b>: Collaborate with internal resources and external partners to develop a coaching and training platform focused on customer success and revenue retention. Ensure ongoing development of the team.<\/p><p><\/p><p><b>Professionalism and Relationship Building:<\/b> Maintain high levels of professionalism in all interactions with your team and clients. Build strong business relationships with both internal and external stakeholders to meet customer expectations.<\/p><p><\/p><p><b>Cross-Functional Collaboration:<\/b> Collaborate with cross-functional teams and management to optimize sales processes and systems, achieving a superior customer experience.<\/p><p><\/p><p><b>Influencing Client Decisions:<\/b> Lead your team to effectively influence buying and renewal processes, aiming for greater client satisfaction.<\/p><p><\/p><p><b>Qualifications:<\/b><\/p><p><b>Required:<\/b><\/p><p><\/p><ul><li><span>Minimum of 3 years in a B2B sales leadership role or similar, with a track record of success in customer experience and team results.<\/span><\/li><li><span>Knowledgeable in High-Performance Selling methodologies.<\/span><\/li><li><span>Results-driven, with strong analytical, strategic, and operational skills.<\/span><\/li><li><span>Excellent leadership, coaching, and people management skills.<\/span><\/li><li><span>Experience in fast-paced, high-volume sales environments with tight deadlines.<\/span><\/li><li><span>Strong communication skills in English (B2-C1) and Italian (C2).<\/span><\/li><li><span>Willingness to work onsite in Athens.<\/span><\/li><\/ul><p><b>Preferred:<\/b><\/p><p><\/p><ul><li><span>Bachelor\u2019s degree.<\/span><\/li><li><span>Experience with Salesforce.com or similar CRM.<\/span><\/li><\/ul><p><b>Why Choose Us?<\/b><\/p><p><\/p><ul><li><b>Stable Future:<\/b><span> Secure your career with an indefinite contract and enjoy 14 salaries per year.<\/span><\/li><li><b>Relocation Package:<\/b><span> Move to the vibrant city of Athens.<\/span><\/li><li><b>Financial Growth:<\/b><span> Competitive remuneration and monthly performance bonuses.<\/span><\/li><li><b>Everyday Benefits:<\/b><span> Daily meal vouchers with Up Hellas Mastercard.<\/span><\/li><li><b>Health Coverage:<\/b><span> Additional Health package.<\/span><\/li><li><b>Global Career Pathways<\/b><span>: Opportunities for international career advancement.<\/span><\/li><li><b>Vibrant Community:<\/b><span> Participate in exciting employee events and enjoy our lively culture.<\/span><\/li><li><b>Wellness Focus:<\/b><span> Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.<\/span><\/li><li><b>Gourmet Breaks<\/b><span>: Enjoy meals at our state-of-the-art corporate cafeteria.<\/span><\/li><\/ul><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1668004\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:57:02.275+08:00\",\"created_at\":\"2025-11-28T14:46:59.903+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTA2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Team-Leader-with-English-and-Italian_R1668004-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"},{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"},{\"id\":\"102570620\",\"wid\":\"da7d7d2449a21010328ca79b70490001\",\"descriptor\":\"Marilou Tzitzivakou (102570620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365516\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Team-Leader-with-English-and-Italian_R1668004-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Team-Leader-with-English-and-Italian_R1668004-1\/apply\",\"job_requisition_id\":\"R1668004\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668004\",\"wid\":\"72284790795c102c46bdd2f68f3d0000\",\"descriptor\":\"B2B Sales Team Leader with Italian \u2013 Digital Marketing Account Management (Relocation Support - Athens)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8506\",\"source\":\"Talkpush\",\"id\":1608,\"_score\":1},{\"campaign_title\":\"Specialist, Sales Development R1623775\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Development Representative - French\",\"street\":\"EGY Cairo - Building F16\",\"address\":\"EGY Cairo - Building F16\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":\"12577\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1623775\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:45.256+08:00\",\"created_at\":\"2025-11-28T14:44:35.939+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDgz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/B2B-Sales-Development-Representative---French_R1623775\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12577\",\"primary_location\":{\"id\":\"EG-CAI-SMART-Y0\",\"wid\":\"814fe492367501b24e3baee453270c21\",\"descriptor\":\"EGY Cairo - Building F16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"78893d07c56a100556a1d34d31b50000\",\"address\":\"kate.kelly@concentrix.com\"},\"last_name\":\"Kelly\",\"first_name\":\"Kate\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"wid\":\"b29cc7d03259101423844e2dd3130000\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-320118\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/B2B-Sales-Development-Representative---French_R1623775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/B2B-Sales-Development-Representative---French_R1623775\/apply\",\"job_requisition_id\":\"R1623775\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b930120ed11005561f0fc081b00001\",\"address\":\"raj.sidhu@concentrix.com\"},\"last_name\":\"Sidhu\",\"first_name\":\"Raj\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1623775\",\"wid\":\"e915c9a3914b1005df943e9cfc640000\",\"descriptor\":\"R1623775 B2B Sales Development Representative - French (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"78893d07c56a100556a1d34d31b50000\",\"address\":\"kate.kelly@concentrix.com\"},\"last_name\":\"Kelly\",\"first_name\":\"Kate\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8483\",\"source\":\"Talkpush\",\"id\":1609,\"_score\":1},{\"campaign_title\":\"Professional I, Service Delivery R1680854\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) Fachbereich Private Bank Kundendienst\",\"street\":\"DEU Berlin\",\"address\":\"DEU Berlin\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"12099\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><p><b><span>Dein Job. Dein Weg. Deine Chance, Pionierarbeit zu leisten.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Du m\u00f6chtest nicht nur Teil eines Teams sein, sondern aktiv an der Gestaltung und dem Aufbau von etwas Neuem mitwirken? Unser Kunde, einer der gr\u00f6\u00dften Finanzdienstleister weltweit, such<\/span><span>t<\/span><span><span>\u00a0<\/span>dynamische Menschen mit einer Vorliebe f\u00fcr Innovation und Mitgestaltung.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Start:<\/span><\/b><span><span><span>\u00a0zum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><\/span><span> |<span>\u00a0<\/span><\/span><\/span><b><span>Vollzeit:<\/span><\/b><span><span><span>\u00a0<\/span>39 Std.\/Woche |<span>\u00a0<\/span><\/span><\/span><b><span>Unbefristet<\/span><\/b><span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><\/span><b><span>Hybrid:<\/span><\/b><span><span><span>\u00a0<\/span>Standort Berlin<\/span><span><span>\u00a0<\/span>|<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>Arbeitszeiten:<\/span><\/b><span><span><span>\u00a0<\/span>Mo\u2013Fr, 9-17 Uhr |<span>\u00a0<\/span><\/span><\/span><b><span>Sprachen:<\/span><\/b><span><span><span>\u00a0<\/span>Deutsch (C1), Englisch (B1)<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Deine Rolle<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Werde<\/span><span><span>\u00a0<\/span>ein wichtiger Teil unseres Pionierteams im Banking-Sektor:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>\u00dcbernehme Verantwortung f\u00fcr die<span>\u00a0<\/span><\/span><\/span><b><span>Verwaltung von Kundendaten und Konten<\/span><\/b><span><span><span>\u00a0<\/span>und die Durchf\u00fchrung<span>\u00a0<\/span><\/span><\/span><b><span>komplexer Backoffice-Aufgaben<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Entwickle selbstst\u00e4ndig, aber auch im Team,<span>\u00a0<\/span><\/span><\/span><b><span>L\u00f6sungen f\u00fcr anspruchsvolle Kundenanfragen<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Baue starke Kundenbeziehungen auf<\/span><\/b><span><span><span>\u00a0<\/span>durch professionelle und kreative Kommunikation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Gestalte aktiv die Zukunft des Bankings mit<span>\u00a0<\/span><\/span><\/b><span><span>und f\u00f6rdere das Wachstum deines Arbeitgebers in einem zukunftsorientierten Umfeld.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Du bist der ideale Kandidat, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Eine<span>\u00a0<\/span><\/span><\/span><b><span>abgeschlossene Ausbildung im Bankwesen<\/span><\/b><span><span><span>\u00a0<\/span>oder vergleichbare Erfahrung im<span>\u00a0<\/span><\/span><\/span><b><span>Financial Services- oder Customer Service<\/span><span><span>\u00a0<\/span>Banking<\/span><span>-Bereich<\/span><\/b><span><span><span>\u00a0<\/span>besitzt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sehr gute Deutschkenntnisse<\/span><span><span>\u00a0<\/span>(C1)<\/span><\/b><span><span><span>\u00a0<\/span>mit soliden<span>\u00a0<\/span><\/span><\/span><b><span>Englischkenntnissen<\/span><span><span>\u00a0<\/span>(B1)<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><\/span><b><span>Kommunikationstalent<span>\u00a0<\/span><\/span><\/b><span><span>bist<\/span><span>, das gerne auf Augenh\u00f6he mit Kunden kommuniziert.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Kenntnis von Bankvorschriften<\/span><\/b><span><span><span>\u00a0<\/span>und Backoffice-Prozessen in einer deutschen Finanzinstitution hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Digital affin<span>\u00a0<\/span><\/span><\/b><span><span>und sicher im<span>\u00a0<\/span><\/span><\/span><b><span>Umgang mit dem PC<\/span><\/b><span><span><span>\u00a0<\/span>bist.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcberzeugt von<span>\u00a0<\/span><\/span><\/span><b><span>Ver\u00e4nderungen als positive Herausforderung<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und gerne aktiv mitgestaltest.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Deine Vorteile<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Unser Kunde m\u00f6chte\u00a0langfristig mit dir zusammenarbeiten, weshalb\u00a0du\u00a0einen\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202ferh\u00e4ltst.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flexible Arbeitsplatzgestaltung durch ein\u202f<\/span><\/span><b><span>hybrides Arbeitsmodell<\/span><\/b><span><span>: Nach der Einarbeitung kannst du an\u202f2\u202fTagen pro Woche mobil von zu Hause\u00a0<\/span><span>aus\u00a0arbeiten<\/span><span>.\u00a0Die restlichen 3 Tage arbeitest du im\u00a0<\/span><\/span><b><span>zentralen Office in Berlin-Mitte<\/span><\/b><span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit\u202f<\/span><\/span><b><span>30 Urlaubstagen<\/span><\/b><span><span>\u202fund einem\u202fflexiblem\u202fArbeitszeitkonto\u202fsind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du bekommst ein\u00a0<\/span><\/span><b><span>attraktives Gehaltspaket, welches du an dein Leben anpassen kannst:<\/span><\/b><span><span>\u00a012 Geh\u00e4lter als Basis \u2013 du entscheidest, ob du mehr Gehalt, mehr Urlaub oder mehr Vorsorge m\u00f6chtest.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202fist f\u00fcr unseren Kunden selbstverst\u00e4ndlich.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Dir steht ein\u00a0<\/span><\/span><b><span>kostenloses Deutschlandticket<\/span><\/b><span><span>\u00a0zur Verf\u00fcgung.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von bis zu 5.000\u20ac<\/span><\/b><span><span>\u202ff\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Nutze das gef\u00f6rderte\u00a0<\/span><\/span><b><span>Bike-Leasing<\/span><\/b><span><span>\u00a0und komme klimafreundlich, fit und flexibel ans Ziel.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du startest mit einem\u202f<\/span><\/span><b><span>intensivem\u202f(Vollzeit-)Training<\/span><\/b><span><span>\u00a0und erh\u00e4ltst\u00a0<\/span><span>zudem regelm\u00e4\u00dfige\u202f<\/span><\/span><b><span>Coachings<\/span><\/b><span><span>,<\/span><\/span><b><span><span>\u00a0<\/span>Fresh-<\/span><span>Ups<\/span><span>\u00a0und Aufbautrainings<\/span><\/b><span><span>, die dir auch im privaten Bereich von Nutzen sind.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Unser Kunde legt viel Wert auf interne<\/span><\/span><b><span>\u00a0Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202f- deine\u00a0<\/span><\/span><b><span>individuelle Weiterentwicklung<\/span><\/b><span><span>\u00a0wird hier gef\u00f6rdert.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Bist du bereit, mit uns durchzustarten?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Righthead<\/span><span><span>\u00a0<\/span>ist ein erfahrener Personaldienstleister mit 40 Jahren Expertise. Diese exklusive Direktvermittlung bedeutet, dass du bei Erfolg direkt bei unserem Auftraggeber eingestellt wirst.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Interesse geweckt?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Dann \u00fcberzeuge uns mit deiner Bewerbung \u00fcber unser Online-Formular.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Dein Ansprechpartner<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>RIGHTHEAD GmbH<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Tullnaustrasse<\/span><span><span>\u00a0<\/span>20<\/span><span>,<span>\u00a0<\/span><\/span><span>90402 N\u00fcrnberg \/ Germany<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>karriere&#64;righthead.de<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>0911 9339 2000<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>#righthead<\/span><span><span>\u00a0<\/span>#talentor<\/span><span><span>\u00a0<\/span>#LI-DNI<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><span><span>\u00a0<\/span>setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir<span>\u00a0<\/span><\/span><span>und unsere Auftraggeber<span>\u00a0<\/span><\/span><span>verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur<\/span><span>\u00e4<\/span><span>umen<\/span><span>.<span>\u00a0<\/span><\/span><span>Alle unsere Einstellungspraktiken basieren auf den gesch<\/span><span>\u00e4<\/span><span>ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R<\/span><span>\u00fc<\/span><span>cksicht auf Herkunft, Alter, Geschlechtsidentit<\/span><span>\u00e4<\/span><span>t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch<\/span><span>\u00fc<\/span><span>tzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh<\/span><span>\u00f6<\/span><span>ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Righthead<\/span><span>.<\/span><span><span>\u00a0<\/span>Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr<\/span><span>\u00fc<\/span><span>cklich erw<\/span><span>\u00fc<\/span><span>nscht. 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Delivery ou \u00e0 un directeur de projet, le Chef de Projets a pour mission de piloter la mise en place et la livraison de nos services sur son portefeuille de projets dont il a la responsabilit\u00e9. Portant la responsabilit\u00e9 du contrat et du service \u00e0 mettre en oeuvre, il fixe les objectifs et pilote les performances en collaboration avec la direction technique et la direction des op\u00e9rations en r\u00e9ponse aux attentes du client. Il garantit la qualit\u00e9 de la relation client en tant qu\u2019interlocuteur privil\u00e9gi\u00e9 du donneur d\u2019ordres.<\/p><p><br \/>ACTVITES PRINCIPALES :<\/p><p>Pilotage de projets d\u2019envergure<br \/>-\u00a0\u00a0\u00a0 Recueillir et analyser les besoins clients afin de d\u00e9finir la cible<br \/>-\u00a0\u00a0\u00a0 Piloter le cadrage et le d\u00e9ploiement selon le planning et le budget d\u00e9fini<br \/>-\u00a0\u00a0\u00a0 \u00c9valuer et g\u00e9rer les risques<\/p><p>Pilotage des performances op\u00e9rationnelles<br \/>-\u00a0\u00a0\u00a0 Dimensionner les \u00e9quipes de production au regard des volumes et hypoth\u00e8ses<br \/>-\u00a0\u00a0\u00a0 Partager les objectifs et s\u2019assurer des moyens mis \u00e0 disposition<br \/>-\u00a0\u00a0\u00a0 Analyser les indicateurs de production et identifier les leviers d\u2019am\u00e9lioration<\/p><p>Coordination d\u2019\u00e9quipes transverses<br \/>-\u00a0\u00a0\u00a0 Animer, motiver les \u00e9quipes autour d\u2019objectifs communs<br \/>-\u00a0\u00a0\u00a0 Coordonner les actions des membres de vos \u00e9quipes projet<br \/>-\u00a0\u00a0\u00a0 Mobiliser les expertises n\u00e9cessaires<\/p><p>Gestion de la relation client<br \/>-\u00a0\u00a0\u00a0 Cr\u00e9er une relation de partenariat avec vos clients donneurs d\u2019ordres<br \/>-\u00a0\u00a0\u00a0 Partager les bonnes pratiques FC&amp;C et apporter votre valeur ajout\u00e9e<br \/>-\u00a0\u00a0\u00a0 Organiser, pr\u00e9parer et animer les comit\u00e9s clients<\/p><p>Mission de conseil<br \/>-\u00a0\u00a0\u00a0 Int\u00e9grer le m\u00e9tier et les attentes du secteur et de l\u2019activit\u00e9 du Client<br \/>-\u00a0\u00a0\u00a0 Contribuer \u00e0 la construction d&#39;une relation de partenariat entre le Client et Concentrix<br \/>-\u00a0\u00a0\u00a0 Partager les bonnes pratiques des autres op\u00e9rations avec le Client<br \/>-\u00a0\u00a0\u00a0 Anticiper les futurs besoins client pour cr\u00e9er de la valeur<\/p><p>En rejoignant l\u2019\u00e9quipe, vous aurez \u00e9galement l\u2019opportunit\u00e9 de prendre part \u00e0 la strat\u00e9gie de l\u2019entreprise et \u00e0 son d\u00e9veloppement : contribution \u00e0 l\u2019action commerciale (avant-vente, d\u00e9tection d\u2019opportunit\u00e9s), aux initiatives de d\u00e9veloppement interne.<\/p><p><br \/>EXPERIENCES DE FORMATION :<\/p><p>-\u00a0\u00a0\u00a0 Dipl\u00f4m\u00e9(e) d\u2019une grande \u00e9cole d\u2019ing\u00e9nieur, de commerce ou d\u2019une grande universit\u00e9, vous avez au minimum 3 ans d\u2019exp\u00e9rience sur un poste de gestion de projets en prestation de service, en cabinet de conseil ou dans une soci\u00e9t\u00e9 reconnue par son excellence<br \/>-\u00a0\u00a0\u00a0 Vous avez d\u2019excellentes comp\u00e9tences en mati\u00e8re de pilotage de projets et de coordination d\u2019\u00e9quipes transverses<br \/>-\u00a0\u00a0\u00a0 Vous \u00eates orient\u00e9 client, solution et r\u00e9sultats<br \/>-\u00a0\u00a0\u00a0 Vous avez un excellent relationnel, avec une bonne capacit\u00e9 \u00e0 communiquer, convaincre et \u00e0 cr\u00e9er l&#39;adh\u00e9sion de vos \u00e9quipes<br \/>-\u00a0\u00a0\u00a0 Vous savez vous adapter \u00e0 diff\u00e9rents types d\u2019interlocuteurs internes et externes (m\u00e9tiers, op\u00e9rationnels, ing\u00e9nieurs, C-Levels\u2026)<br \/>-\u00a0\u00a0\u00a0 Vous \u00eates rigoureux(se), avec la capacit\u00e9 de concilier l&#39;attention port\u00e9e aux d\u00e9tails tout en ayant la prise de recul n\u00e9cessaire<\/p>\",\"ats_external_id\":\"R1562902\",\"location\":\"Paris, \u00cele-de-France\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:45.199+08:00\",\"created_at\":\"2025-11-28T14:42:24.241+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDQ5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Issy-les-Moulineaux---10-Esplanade-de-la-Manufacture---92130-Issy-les-Moulineaux\/Chef-de-projets-H-F_R1562902\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Client Success Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-08\",\"wid\":\"fb03c391cb75102d6f5868b519d10000\",\"descriptor\":\"FRA Paris - 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Paris 17 \u2013 FR \/ EN\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-Expatriats\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-Expatriats\",\"city\":\"Paris\",\"state\":\"Paris\",\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Faites partie des Game-<\/span><span>Changers<\/span><span> ! <\/span><span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><div><p><span><span>Vous avez d\u00e9j\u00e0 une exp\u00e9rience solide et souhaitez prendre des responsabilit\u00e9s \u00e9largies en combinant conseil strat\u00e9gique, d\u00e9veloppement commercial et gestion financi\u00e8re ? Ce poste est fait pour vous !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Vos missions :<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><b>Partenaire strat\u00e9gique pour vos clients<\/b> &#x1f91d;\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Collaborez \u00e9troitement avec les \u00e9quipes op\u00e9rationnelles pour devenir un conseiller de confiance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Pilotez <\/span><span>les<\/span><span> relations strat\u00e9giques avec vos clients, en comprenant leurs besoins et en proposant des solutions adapt\u00e9es.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><span><b>Catalyseur de croissance <\/b>&#x1f4c8;\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Identifiez et exploitez des opportunit\u00e9s d\u2019<\/span><span>upsell<\/span><span> et de cross-<\/span><span>sell<\/span><span> pour d\u00e9velopper le chiffre d\u2019affaires et fid\u00e9liser les clients.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Co-construisez<\/span><span> des strat\u00e9gies avec vos clients pour r\u00e9pondre \u00e0 leurs besoins futurs.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><p><span><b>Gestion budg\u00e9taire et financi\u00e8re <\/b>&#x1f4b0;\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Suivez et analysez les performances financi\u00e8res de<\/span><span>s<\/span><span> <\/span><span>projets dont vous avez la charge.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proposez des plans d\u2019optimisation pour am\u00e9liorer la rentabilit\u00e9 tout en garantissant une qualit\u00e9 de service irr\u00e9prochable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><p><b><span>Profil recherch\u00e9 :<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Dipl\u00f4m\u00e9<\/span><span> <\/span><span>d\u2019une grande \u00e9cole de commerce, avec une exp\u00e9rience de 3 \u00e0 5 ans en consulting ou dans une fonction commerciale.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>D\u00e9veloppement commercial :<\/span><\/b><span><span> Ma\u00eetrise des techniques d\u2019<\/span><span>upsell<\/span><span> et de cross-<\/span><span>sell<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Analyse financi\u00e8re :<\/span><\/b><span><span> Aptitude \u00e0 g\u00e9rer des budgets et \u00e0 suivre les KPIs.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Langues :<\/span><\/b><span><span> <\/span><\/span><span><span>Vous ma\u00eetrisez les nuances de la langue de Shakespeare (B2), et de celle de Moli\u00e8re.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Go\u00fbt pour l&#39;aventure :<\/span><\/b><span><span> Vous appr\u00e9ciez les voyages et les \u00e9changes multiculturels. <\/span><span>Ce poste vous offrira l\u2019opportunit\u00e9 de rencontrer nos \u00e9quipes op\u00e9rationnelles et nos clients \u00e0 travers toute la r\u00e9gion FR : France, Maroc, Alg\u00e9rie, Tunisie, B\u00e9nin, C\u00f4te d\u2019Ivoire, S\u00e9n\u00e9gal, Madagascar, et \u00cele Maurice.<\/span><span> Ces <\/span><\/span><b><span>d\u00e9placements <\/span><\/b><span><span>repr\u00e9sentent environ<\/span><\/span><b><span> 20 % de votre temps de travail<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><\/div><div><div><p><b><span>Pourquoi nous rejoindre ?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Environnement stimulant :<\/span><\/b><span><span> <\/span><span>Accompagner des<\/span><span> 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We are excited to invite experienced professionals to join our team in Tirana as Real Time Analysts (RTA). If you have a proven track record in a related role and are eager to work with a dynamic organization, we encourage you to apply!<\/p><p><\/p><p><b>Role Overview:<\/b><\/p><p>As a Real Time Analyst, you will play a crucial role in ensuring the achievement of customer support service levels. You will manage staffing and adherence numbers to optimize performance in real-time. 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Develop a cloud-native technical approach and proposal plans identifying the best practice solutions that meet the requirements for a successful proposal.\",\"long_description\":\"<p><b>When applying, please choose the technology (Workload) you will be supporting in your application from-&gt; My Experience-&gt; Skills:<\/b><br \/>1-if <b>Azure <\/b>add (Microsoft Azure).<br \/>2-if <b>Modern Workplace<\/b> add (Microsoft Office).<br \/>3-if <b>Dynamics 365<\/b> add (Microsoft Dynamics ERP).<br \/>----------------------------------------------------------------------------------------------------------<\/p><p>\u00b7 Secure new customer wins for Microsoft products: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager or (Account Manager) and Partner Connection Manager<\/p><p>\u00b7 Present Microsoft\u2019s Cloud value propositions and differentiation that align with customers\u2019 business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/p><p>\u00b7 Provide technical product overview and insights related to customer needs and usage scenarios.<\/p><p>\u00b7 Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/p><p>\u00b7 Position competitive offerings and solutions in the context of customer needs and experiences.<\/p><p>\u00b7 Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>\u00b7 Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>\u00b7 Execute quick technical feasibility assessments and proposal developments for the customer&#39;s identified solutions.<\/p><p>\u00b7 Develop a Level 300 knowledge of Microsoft\u2019s Cloud offerings and leverage all training resources. 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Specialist, Customer Acquisition - English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8101\",\"source\":\"Talkpush\",\"id\":1647,\"_score\":1},{\"campaign_title\":\"People Solutions Business Partner I R1658735\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Business Partner (Parttime)\",\"street\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"address\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"city\":\"Willemstad\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Cura\u00e7ao\",\"short_description\":\"\",\"long_description\":\"<p><b>Locatie: Cura\u00e7ao<\/b><\/p><p><b>Dienstverband: Parttime<\/b><\/p><p><\/p><p>Wil jij als HR Business Partner impact maken binnen een internationale organisatie die volop in beweging is? Ben je iemand die moeiteloos schakelt tussen strategie en praktijk, en zowel managers als medewerkers verder helpt in hun ontwikkeling? Dan is dit jouw kans om deel uit te maken van Concentrix Cura\u00e7ao!<\/p><p><\/p><p><b>Over Concentrix<\/b><\/p><p><\/p><p>Concentrix is een wereldwijde marktleider in klantgerichte dienstverlening. Met meer dan 440.000 collega\u2019s in 70&#43; landen helpen wij toonaangevende merken hun klantrelaties te versterken. Onze teams op Cura\u00e7ao spelen daarin een belangrijke rol en dragen bij aan service van wereldklasse.<\/p><p><\/p><p>Onze cultuur is open, divers en gericht op samenwerking. Bij ons krijg je de ruimte om jezelf te zijn en je talenten verder te ontwikkelen.<\/p><p><\/p><p><b>Jouw rol<\/b><\/p><p><\/p><p>Als HR Business Partner ben je de schakel tussen HR-beleid en de dagelijkse praktijk. Je vertaalt de HR-strategie naar concrete plannen voor de afdelingen en zorgt dat deze effectief worden uitgevoerd. Je bent zowel adviseur als sparringpartner voor het management en werkt nauw samen met je HR-collega\u2019s om continu verbeteringen door te voeren.<\/p><p><\/p><p>Je werkzaamheden zijn divers: van tactisch advies tot operationele ondersteuning wanneer dat nodig is. Je begeleidt managers in hun leiderschap, ondersteunt bij verzuim- en verloopvraagstukken, bewaakt de HR-cyclus en levert een actieve bijdrage aan organisatieontwikkeling.<\/p><p><\/p><p><b>Jouw verantwoordelijkheden<\/b><\/p><p><\/p><ul><li><p>Adviseren van management over HR-vraagstukken en het vertalen van beleid naar de praktijk.<\/p><\/li><li><p>Signaleren van trends (verzuim, verloop, engagement) en omzetten naar concrete verbeterplannen.<\/p><\/li><li><p>Coachen van managers en leidinggevenden in hun rol en leiderschapsontwikkeling.<\/p><\/li><li><p>Zorgen dat HR-processen (o.a. performance, MTO, instroom\/doorstroom, exit) correct en tijdig worden uitgevoerd.<\/p><\/li><li><p>Ondersteunen bij reorganisaties, verandertrajecten en HR-projecten.<\/p><\/li><li><p>Stimuleren van kennisdeling en samenwerking binnen HR en met aanpalende afdelingen.<\/p><\/li><li><p>Meebouwen aan een inspirerende werkcultuur die bijdraagt aan het succes van onze teams.<\/p><\/li><\/ul><p><\/p><p><b>Jouw profiel<\/b><\/p><p><\/p><ul><li><p>Afgeronde hbo- of wo-opleiding in HRM, Bedrijfskunde of een vergelijkbaar vakgebied.<\/p><\/li><li><p>Minimaal 3 jaar relevante werkervaring, bij voorkeur in een internationale of servicegerichte omgeving.<\/p><\/li><li><p>Je combineert strategisch inzicht met een hands-on mentaliteit.<\/p><\/li><li><p>Sterke coachende en adviserende vaardigheden.<\/p><\/li><li><p>Uitstekende communicatieve vaardigheden in Nederlands en Engels (Papiaments is een pr\u00e9).<\/p><\/li><li><p>Proactief, resultaatgericht en in staat om invloed uit te oefenen.<\/p><\/li><\/ul><p><\/p><p><b>Wat wij bieden<\/b><\/p><p><\/p><ul><li><p>Een veelzijdige en uitdagende rol in een internationale omgeving.<\/p><\/li><li><p>Een parttime functie voor maximaal 24 uren per week.<\/p><\/li><li><p>Een salaris (afhankelijk van ervaring) van maximaal <span>Cg 46.656 \/ \u20ac 22.418 per jaar o.b.v. 24 uren.<\/span><\/p><\/li><li><p><span>Jaarlijkse prestatiebonus van 4% van het jaarsalaris (CIP), afhankelijk van performance.<\/span><\/p><\/li><li><p>15 vakantiedagen o.b.v. 40 uren.<\/p><\/li><li><p>De kans om tactisch mee te denken \u00e9n operationeel verschil te maken.<\/p><\/li><li><p>Een open en inclusieve werkomgeving met aandacht voor jouw ontwikkeling.<\/p><\/li><li><p>Ruimte om HR-projecten te initi\u00ebren en te leiden.<\/p><\/li><\/ul><p><\/p><p><b>Solliciteer nu<\/b><\/p><p><\/p><p>Ben jij klaar om jouw expertise in te zetten en samen met ons HR-team de volgende stap te zetten? Klik dan op de sollicitatieknop op onze website en reageer direct.<\/p><p><\/p><p>Voor vragen over de functie kun je telefonisch of via Whatsapp contact opnemen met Patrick Buitendam, Senior Recruiter, via &#43;31613790869.<\/p>\",\"ats_external_id\":\"R1658735\",\"location\":\"Willemstad\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:43:17.115+08:00\",\"created_at\":\"2025-11-28T14:24:44.658+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTAw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/HR-Business-Partner_R1658735\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Willemstad\",\"state\":null,\"country\":{\"wid\":\"d5ca7c9c9bdd4bf093e269cdc7a8fd53\",\"iso2\":\"CW\",\"iso3\":\"CUW\",\"descriptor\":\"Cura\u00e7ao\",\"iso_numeric\":\"531\"},\"postal_code\":null,\"primary_location\":{\"id\":\"UC-WIL-KAYAF-01\",\"wid\":\"06592b9d74d8101668ff3d6bde3a0000\",\"descriptor\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"patrick.buitendam@concentrix.com\"},\"first_name\":\"Buitendam, Patrick\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102518421\",\"wid\":\"da7d7d2449a2101033ad7725d0010000\",\"descriptor\":\"Patrick Buitendam (102518421)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364164\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/HR-Business-Partner_R1658735\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/HR-Business-Partner_R1658735\/apply\",\"job_requisition_id\":\"R1658735\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"judy.hulst@concentrix.com\"},\"first_name\":\"Judy van der Hulst (102518569)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1658735\",\"wid\":\"63aa076d2c151023b4f82521e91b0000\",\"descriptor\":\"HR Business Partner (Parttime)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8100\",\"source\":\"Talkpush\",\"id\":1648,\"_score\":1},{\"campaign_title\":\"Sr. Representative, Talent Acquisition R1661963\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Acquisition Coordinator - English\",\"street\":\"EGY Cairo - Palm Strip Building, plot A first floor, West Somid\",\"address\":\"EGY Cairo - Palm Strip Building, plot A first floor, West Somid\",\"city\":\"First 6th of October\",\"state\":\"Cairo\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<br \/>Responsible for assisting with the administration of recruitment programs<br \/>Receive, screen, and file incoming resumes, background and reference checks<br \/>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<br \/>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<br \/>Promote the Company image to candidates and external service providers<br \/>Administer the applicants&#39; assessments, as necessary<br \/>Provide general support for the TA department(s) and related stakeholders, as necessary<br \/>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<br \/>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<br \/>Effective communication skills, both written and verbal<br \/>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<br \/>Proficient in Microsoft Office<br \/>Ability to handle confidential information with discretion and tact<br \/>Knowledge of general office practice and business etiquette<br \/>Ability to follow through on work assignments with limited supervision<br \/>\u00a0\u00a0\u00a0<br \/>Career Level Description\u00a0<br \/>Entry level job with little or no prior relevant work experience.\u00a0\u00a0Acquires basic skills to perform routine tasks.\u00a0\u00a0Work is prescribed and completed with little autonomy.\u00a0\u00a0Works with either close supervision or under clearly defined procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Disclaimer\u00a0\u00a0<br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1661963\",\"location\":\"First 6th of October, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:44.851+08:00\",\"created_at\":\"2025-11-28T14:24:43.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDk4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Palm-Strip-Building-plot-A-first-floor-West-Somid\/Talent-Acquisition-Coordinator---English_R1661963\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Talent 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Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nGlobal Fixed Asset accountant, Accounting - GLSS GFA will report directly to the GLSS - GFA Lead. Associate will be responsible for ensuring that fixed assets transactions are properly recorded, and balance sheet reconciliations are performed and provide resolutions to reconciling items. He \/ She will also be responsible for process improvement within the assigned processes.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Perform book closing activities on a monthly, quarterly and annually basis.<\/li><li>Record fixed assets by creating and supervising a system of procedures, forms, and controls.<\/li><li>Validate and record in the accounting system newly acquired fixed assets and disposals.<\/li><li>Track, compile, and record project costs at the completion of the projects to its respective fixed asset accounts\/category.<\/li><li>Perform depreciation calculation for all fixed assets.<\/li><li>Perform revision and update on the detailed schedule of accumulated depreciation and fixed assets.<\/li><li>Performs reconciliation of Fixed assets balances at sub-ledger (FA) and general ledger (GL) every month.<\/li><li>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes\u00a0 but not limited to PPE, accruals and general adjustments.\u00a0<\/li><li>Generate and distribute account management reports on monthly basis.<\/li><li>Perform accounting analysis for asset cost, accumulated depreciation and depreciation expense for period to period fluxes.<\/li><li>Provide appropriate accounting information to customers\/ <span><span>stakeholders\/controllers<\/span><\/span> when needed.<\/li><li>Assist various\u00a0 cross-functional departments within Concentrix in accounting issues and queries. (Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/li><li>Support Auditor in conducting internal and external audits.<\/li><li>Review financial reports to identify and explain variances.<\/li><li>Performs Process Improvement within his\/her assigned processes.<\/li><li>Apply knowledge on accounting policies surrounding Fixed Assets.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>BS in Accountancy.<\/li><li>Minimum 5 years experience in Finance or Accounting.<\/li><li>At least 2 years experience in the end-to-end Fixed Assets accounting process, preferably within the Shared Services accounting industry.<\/li><li>Strong Excel knowledge.<\/li><li>Strong analytical skills.<\/li><li><span>Self-motivated.<\/span><\/li><li><span>Self-starter.<\/span><\/li><li><span>Ability to work on a <\/span>fast - paced environment while maintaining quality of work.<\/li><li>Ability to handle high volume of work, specially during month-end closing.<\/li><li>Effective working relationships with both internal and external customers.<\/li><li>Good Team player.<\/li><li>Able to collaborate with other cross-functional teams within Concentrix.<\/li><li>Attention to detail is highly important.<\/li><li>A structured methodical approach is necessary.<\/li><li>Agile learner.<\/li><li>Able to work under minimum supervision.<\/li><li>Able to work on <b>mid-shift (Monday to Friday from 3:00 p.m. to midnight)<\/b><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Have worked with Workday or similar platforms.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li>Remote work<\/li><li>Full time contract<\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1662032\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-15T00:02:03.671+08:00\",\"created_at\":\"2025-11-28T14:23:58.722+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\/apply\",\"job_requisition_id\":\"R1662032\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"dea71e6533840143980d3450f418b191\",\"descriptor\":\"WZCF8 - 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Today. \\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>5&#43; years proven work experience in a sales role<\/p><\/li><li><p>A passion for customer experience<\/p><\/li><li><p>Experience in operations and strategy building<\/p><\/li><li><p>Excellent Coaching history<\/p><\/li><li><p>A record of developing and retaining great employees<\/p><\/li><li><p>Experience maximizing revenue through best practices<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience finding solutions as a manager<\/p><\/li><li><p>Change Management skills<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees \u2013 extended to two (2 dependents)<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Birthday Time Off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks. This position assists in managing processes related to order processing, quotation generation, and record keeping while leveraging advanced knowledge of products and services to address complex inquiries and ensure high-quality service. Additionally, he\/she\/they will serve as a trusted advisor and subject matter expert, mentoring junior staff and collaborating with clients to navigate operational complexities.\",\"long_description\":\"<p>Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.<br \/><br \/>We are looking for a Associate, Sales Support (Korean Speaker) to join our team. Today.<br \/><br \/>We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world&#39;s greatest brands.<br \/><br \/>At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career.<br \/><br \/>At Concentrix, you can truly Own Your Future!<\/p><p><\/p><p><b><u>You Will<\/u><\/b><\/p><ul><li><p>Follow established processes approved by the client and service motion leads<\/p><\/li><li><p>Maintain quality in delivery as per the expectations of each process or motion<\/p><\/li><li><p>Prepare weekly, monthly, and quarterly reports on service requests from CSAM and clients, highlighting trends, consumption hygiene, and performance metrics<\/p><\/li><li><p>Ensures the integrity of client information maintained in the database systems<\/p><\/li><li><p>Updating and managing Excel spreadsheets<\/p><\/li><li><p>Dealing with external and internal queries in a professional, client orientated manner<\/p><\/li><li><p>Performs QA self-check and peers-check<\/p><\/li><li><p>Growing skill and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement<\/p><\/li><li><p>Seeks counsel and guidance from more senior Sales Support staff and management, as needed.<\/p><\/li><li><p>Prioritizes tasks to meet deadlines, paying attention to details<\/p><\/li><li><p>Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/p><\/li><li><p>Effectively maintain and improve Knowledge Base Tool<\/p><\/li><li><p>Effectively identify and call out operational risks to management for review and consideration<\/p><\/li><li><p>Understands and participates in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/p><\/li><li><p>Other duties, as assigned<\/p><\/li><\/ul><p><\/p><p><\/p><p><span><span><b><u>You Are\/Have<\/u><\/b><\/span><\/span><\/p><ul><li><p>Associate: Graduates with a Diploma\/Degree, up to 1 year of relevant working experience preferred<\/p><\/li><li><p>Specialist: Graduates with a Diploma\/Degree, 2-3 years of relevant working experience preferred<\/p><\/li><li><p>Sr. Specialist: Graduates with a Diploma\/Degree, up to 3-4 years of relevant working experience preferred<\/p><\/li><li><p><span><span>Proficient in Korean and English communication<\/span><\/span><\/p><\/li><li><p><span><span>Certified in TOPIK Level 5 or Level 6<\/span><\/span><\/p><\/li><li><p><span><span>Advance knowledge in Microsoft Office suite (Word, Excel)<\/span><\/span><\/p><\/li><li><p><span><span>Strong attention to detail<\/span><\/span><\/p><\/li><li><p><span><span>Possess effective verbal and written communication skills<\/span><\/span><\/p><\/li><li><p><span><span>Handle confidential information with complete integrity<\/span><\/span><\/p><\/li><li><p><span><span>Prior experience working independently with team-player mindset<\/span><\/span><\/p><\/li><li><p><span><span>Proven success in administrative tasks, organization of work materials, prioritization, and adherence to deadlines<\/span><\/span><\/p><\/li><li><p><span><span>Ability to identify, analyze, problem-solve, and recommend corrective and preventive action for high complexity and ambiguous scenario\/ issues. Escalate most challenging scenarios to management for direction<\/span><\/span><\/p><\/li><li><p><span><span>Ability to clearly articulate issues and challenges, and propose ideas or solutions<\/span><\/span><\/p><\/li><li><p><span><span>Proven ability to focus on customer needs and communicate with higher level staff, as needed<\/span><\/span><\/p><\/li><li><p><span><span>Proven success in working under pressure and tight deadlines (with or without guidance from senior team members)<\/span><\/span><\/p><\/li><li><p><span><span>Prior experience in following scripts and\/or processes according to contractual agreements<\/span><\/span><\/p><\/li><li><p><span><span>Proven success in multi-tasking, prioritizing, and managing time effectively<\/span><\/span><\/p><\/li><li><p><span><span>Ability to follow established procedures and practices<\/span><\/span><\/p><\/li><li><p><span><span>Proven success and aptitude to learn new technology and data<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p><b><u>Our Benefits and Perks<\/u><\/b><\/p><ul><li><p>Group Term Life Insurance<\/p><\/li><li><p>Group Health Insurance with coverage for dependents<\/p><\/li><li><p>Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Rewards and Recognition Program<\/p><\/li><li><p>Learning and Development Program<\/p><\/li><li><p>Fun &amp; Diversity Employee Engagement<\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/p><p><\/p><p><b><u>Other information<\/u><\/b><\/p><ul><li><p><b>Working Arrangement: Hybrid with minimum 1-day WFO<\/b><i>\u00a0*subject to change based on business requirement<\/i><\/p><\/li><li><p><b>Working Hours: Monday to Friday (APAC hours) *<\/b><i>subject to business need &amp; region supported<\/i><\/p><\/li><li><p><b>Office Location: Wisma Mont Kiara, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur<\/b><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1673890\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-16T12:01:57.921+08:00\",\"created_at\":\"2025-11-28T14:19:59.990+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDU1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--Korean-Speaker-_R1673890\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\",\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--Korean-Speaker-_R1673890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--Korean-Speaker-_R1673890\/apply\",\"job_requisition_id\":\"R1673890\"}],\"organizations\":[{\"wid\":\"537518a2ba2e100304ed0e489d050000\",\"descriptor\":\"W0ZKPB Microsoft Csam Assist Apj\",\"reference_id\":\"W0ZKPB\",\"custom_reference_id\":\"W0ZKPB\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"568f29165da5100304a5e8e9a6780000\",\"descriptor\":\"11319 - Microsoft - 980002714\",\"reference_id\":\"980002714\",\"custom_reference_id\":\"980002714\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. 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Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>HMO Benefit<\/p><\/li><li><p>Health Insurance<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Rewards and recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1620994\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:16.486+08:00\",\"created_at\":\"2025-11-28T14:19:07.745+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDM3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Sr-Specialist--Renewal-Sales_R1620994\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for an\/a Associate\/Specialist\/Sr. Specialist, Sales Support (English Speaker) to join our team. Today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.\\nAt Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. \\n \\nAt Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b><u>You Will<\/u><\/b><\/p><ul><li><p><span>Prepares quotes for contract renewal and RFP\/RFI responses<\/span><\/p><\/li><li><p><span>Maintains quote documentation with accurate pricing and configurations<\/span><\/p><\/li><li><p><span>Ensures the integrity of client information maintained in the database systems<\/span><\/p><\/li><li><p><span>Updating and managing Excel spreadsheets<\/span><\/p><\/li><li><p><span>Dealing with external and internal queries in a professional, client orientated manner<\/span><\/p><\/li><li><p><span>Performs bookings (Purchase Order processing) and booking reconciliation<\/span><\/p><\/li><li><p><span>Performs QA self-check and peers-check<\/span><\/p><\/li><li><p><span>Growing skill and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement<\/span><\/p><\/li><li><p><span>Seeks counsel and guidance from more senior Sales Support staff and management, as needed.<\/span><\/p><\/li><li><p><span>Prioritizes tasks to meet deadlines, paying attention to details<\/span><\/p><\/li><li><p><span>Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/span><\/p><\/li><li><p><span>Effectively maintain and improve Knowledge Base Tool<\/span><\/p><\/li><li><p><span>Effectively identify and call out operational risks to management for review and consideration<\/span><\/p><\/li><li><p><span>Understands and participates in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/span><\/p><\/li><li><p><span>Other duties, as assigned<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>You Are\/Have<\/u><\/b><\/p><ul><li><p><b>Malaysian citizen<\/b><\/p><\/li><li><p><span>Associate: Graduates with a Diploma\/Degree, up to 1 year of relevant working experience preferred<\/span><\/p><\/li><li><p><span>Specialist: Graduates with a Diploma\/Degree, 2-3 years of relevant working experience preferred<\/span><\/p><\/li><li><p><span>Sr. Specialist: Graduates with a Diploma\/Degree, 3-4 years of relevant working experience preferred<\/span><\/p><\/li><li><p><b>Proficient in English for effective communication<\/b><\/p><\/li><li><p><span>Advance knowledge in Microsoft Office suite (Word, Excel)<\/span><\/p><\/li><li><p><span>Strong attention to detail<\/span><\/p><\/li><li><p><span>Possess effective verbal and written communication skills<\/span><\/p><\/li><li><p><span>Handle confidential information with complete integrity<\/span><\/p><\/li><li><p><span>Prior experience working independently with team-player mindset<\/span><\/p><\/li><li><p><span>Proven success in administrative tasks, organization of work materials, prioritization, and adherence to deadlines<\/span><\/p><\/li><li><p><span>Ability to identify, analyze, problem-solve, and recommend corrective and preventive action for high complexity and ambiguous scenario\/ issues. Escalate most challenging scenarios to management for direction<\/span><\/p><\/li><li><p><span>Ability to clearly articulate issues and challenges, and propose ideas or solutions<\/span><\/p><\/li><li><p><span>Proven ability to focus on customer needs and communicate with higher level staff, as needed<\/span><\/p><\/li><li><p><span>Proven success in working under pressure and tight deadlines (with or without guidance from senior team members)<\/span><\/p><\/li><li><p><span>Prior experience in following scripts and\/or processes according to contractual agreements<\/span><\/p><\/li><li><p><span>Proven success in multi-tasking, prioritizing, and managing time effectively<\/span><\/p><\/li><li><p><span>Ability to follow established procedures and practices<\/span><\/p><\/li><li><p><span>Proven success and aptitude to learn new technology and data<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p><span>Adhere security requirements in the process.<\/span><\/p><\/li><li><p><span>Protect the privacy of personal information.<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Our Benefits and Perks<\/u><\/b><\/p><ul><li><p><span>Group Term Life Insurance<\/span><\/p><\/li><li><p><span>Group Health Insurance with coverage for dependents<\/span><\/p><\/li><li><p><span>Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and Recognition Program<\/span><\/p><\/li><li><p><span>Learning and Development Program<\/span><\/p><\/li><li><p><span>Fun &amp; Diversity Employee Engagement<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/p><p><\/p><p><b><u>Other information<\/u><\/b><\/p><ul><li><p><b><span>Working Arrangement: 4 days WFH, 1 day WFO\u00a0<\/span><\/b><\/p><\/li><li><p><b><span>Working Hours: Monday to Friday, 4:00 PM - 1:00 AM\u00a0<\/span><\/b><\/p><\/li><li><p><b><span>Office Location: Wisma Mont Kiara, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur<\/span><\/b><\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><b>*Only shortlisted candidates will be contacted.<\/b><\/p>\",\"ats_external_id\":\"R1669594\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T17:45:12.250+08:00\",\"created_at\":\"2025-11-28T14:18:56.688+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDM1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1669594\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":[],\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"wid\":\"88665cd8e4bc100a8c5f7bdef9630000\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342819\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1669594\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1669594\/apply\",\"job_requisition_id\":\"R1669594\"}],\"organizations\":[{\"wid\":\"8afca1e79a7010057b28768534aa0000\",\"descriptor\":\"9933 - Dell - S00131001\",\"reference_id\":\"S00131001\",\"custom_reference_id\":\"S00131001\"},{\"wid\":\"02186c1305361005801b98a8e4b20000\",\"descriptor\":\"W0ZIZ5 Dell Emc Emea\",\"reference_id\":\"W0ZIZ5\",\"custom_reference_id\":\"W0ZIZ5\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bdc51090f43e100556703520ebac0003\",\"address\":\"nurulsharina.shahrim@concentrix.com\"},\"last_name\":\"Shahrim\",\"first_name\":\"Nurul Sharina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1669594\",\"wid\":\"fedde5c1af281030804bd081012b0000\",\"descriptor\":\"R1669594 Associate\/Specialist\/Sr. Specialist, Sales Support (English Speaker) (Open)\"},\"recruiter_group\":[],\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"8035\",\"source\":\"Talkpush\",\"id\":1657,\"_score\":1},{\"campaign_title\":\"Associate Director, Financial Planning &amp; Analysis R1665217\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) administratif(ve) et financier(\u00e8re)\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<p><b>Le profil\u00a0:<\/b><\/p><p><\/p><p>\u00catre dipl\u00f4m\u00e9 en sciences de gestion (option finance ou comptabilit\u00e9 de pr\u00e9f\u00e9rence) Avoir au minimum une ann\u00e9e d\u2019exp\u00e9rience en finance ou en comptabilit\u00e9. Maitrise de l\u2019outil office (Excel, PowerPoint) Ayant manipul\u00e9 des ERP (SAP, Sage, DLG)<\/p><p><\/p><p><b>Taches principales\u00a0:<\/b><\/p><p><\/p><p><i>Comptabilit\u00e9\u00a0:<\/i><\/p><p><\/p><ul><li>V\u00e9rification et validation des factures fournisseurs avec les diff\u00e9rents d\u00e9partements<\/li><li>Pr\u00e9-comptabilisation des factures<\/li><li>Suivi des factures \u00e9chues<\/li><li>Cr\u00e9dit management (suivi de recouvrement)<\/li><li>Elaborer les \u00e9tats financiers de l\u2019entreprise<\/li><li>Elaborer et d\u00e9poser les comptes sociaux de l\u2019entreprise \u00a0<\/li><\/ul><p><\/p><p><i>Tr\u00e9sorerie\u00a0:<\/i><\/p><p><\/p><ul><li>Etablir un suivi p\u00e9riodique des comptes bancaires de l\u2019entreprise<\/li><li>Elaborer et proposer les virements fournisseurs chaque quinzaine<\/li><li>Elaborer et actualiser le forecast de la tr\u00e9sorerie<\/li><li>Suivi des d\u00e9penses et renflouement caisse<\/li><li><span>Etablir les \u00e9tats de rapprochement bancaires mensuellement<\/span><\/li><li>Lettrage des factures r\u00e9gl\u00e9es<\/li><li>Etablir les ch\u00e8ques bancaires pour les diff\u00e9rents paiements<\/li><\/ul><p><\/p><p><\/p><p><i>Administration\u00a0:<\/i><\/p><p><\/p><ul><li>Collaborer avec l\u2019administration fiscale (l\u2019inspection des imp\u00f4ts et recette) afin d\u2019obtenir les franchise TVA sur les prestations de service de l\u2019entreprise<\/li><li>\u00catre l\u2019interlocuteur avec l\u2019audit l\u00e9gal CAC (fournir les pi\u00e8ces comptables)<\/li><li>Archivage des pi\u00e8ces comptables<\/li><li>Etablir les diff\u00e9rents \u00e9crits avec les administrations locales (recette et inspection des imp\u00f4ts, la direction wilaya des imp\u00f4ts, ARPCE)<\/li><\/ul><p><\/p><p><i>Fiscalit\u00e9\u00a0:<\/i><\/p><ul><li>Etablir les diff\u00e9rentes d\u00e9clarations fiscale (mensuelles, trimestrielles et annuelles)<\/li><li>Etablir le bilan fiscal annuel de l\u2019entreprise<\/li><li>Elaborer la d\u00e9claration CASNOS<\/li><\/ul><p><\/p><p><\/p><p><i>Contr\u00f4le\u00a0:<\/i><\/p><ul><li>V\u00e9rification de compl\u00e9tude des process interne avant comptabilisation\u00a0(demande d\u2019achat, bon de commande et facture)<\/li><li><span>Suivi, contr\u00f4le et validation des demandes d\u2019achats sur syst\u00e8me<\/span><\/li><li>Suivi des achats d\u2019immobilisations et r\u00e9f\u00e9rencement<\/li><\/ul><p><\/p><p><i>Closing\u00a0:<\/i><\/p><ul><li>Pr\u00e9paration et validation avec la prod de la trame encadrant<\/li><li>Pr\u00e9paration des livrables paie et provisions<\/li><li>Consolidation du fichier des heures<\/li><li>Pr\u00e9paration des factures clients et interco<\/li><li>Analyses des couts vs budget<\/li><\/ul><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1665217\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:18.079+08:00\",\"created_at\":\"2025-11-28T14:18:12.587+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDI1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Charg-e--administratif-ve--et-financier-re-_R1665217-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Financial Planning & Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li><div><p><b><span>What you will do:<\/span><\/b><\/p><\/div><div><ul><li><span>Be a specialist in SMB, Mid Market Account Profiling, lead generation and sales prospecting to generate sales qualified leads and opportunities from assigned list of accounts focused on customer segment and geographic territory through high volume cold calling and other viable channels\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Conduct lead conversion\/ lead lost engagement to capture feedback on buy\/ did not buy decisions\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Call, qualify, and convert sales qualified leads from market penetration campaigns\/ lists within SLA.<\/span><\/li><\/ul><\/div><div><ul><li><span>Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.<\/span><\/li><\/ul><\/div><div><ul><li><span>Build relationships and communicate with IT and or Management level within the accounts provided.<\/span><\/li><\/ul><\/div><div><ul><li><span>Generate hot\/warm\/cold leads and hand over to sales team\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Own a leads call plan list of accounts in CRM\/Excel\u00a0 to qualify. 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Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI01SD\",\"wid\":\"de5750ec107b1014237f4857e1420000\",\"descriptor\":\"Associate, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-341257\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Lead-Generation-Representative--Thai-speaker-_R1669184\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Lead-Generation-Representative--Thai-speaker-_R1669184\/apply\",\"job_requisition_id\":\"R1669184\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"492c4a45eceb100ca5070373808d0005\",\"address\":\"sreeram.trikkursaraswathy@concentrix.com\"},\"last_name\":\"Trikkur\",\"first_name\":\"Sreeram\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1669184\",\"wid\":\"80b15ec59939102dc8be6985ccd00000\",\"descriptor\":\"R1669184 Lead Generation Representative (MY\/SG) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7942\",\"source\":\"Talkpush\",\"id\":1668,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Sales Trainer R1618086\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Sales Trainer\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Job Description Summary\\nImagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Trainer to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to a sales manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<div><p><b>You Have:<\/b><\/p><\/div><div><ul><li><p>Bachelor&#39;s degree in Business, Marketing, or a related field (or equivalent experience).<\/p><\/li><li><p>Minimum of 5 years of experience in a sales training or coaching role, preferably within a technology or SaaS environment.<\/p><\/li><li><p>Experience in Sales Navigator Proven success in a sales role, ideally as an Account Executive or Sales Development Representative<\/p><\/li><li><p>Exceptional communication and presentation skills, with the ability to connect with diverse audiences and convey complex concepts clearly and effectively<\/p><\/li><li><p>Analytical mindset with the ability to translate sales data into actionable insights for coaching and improvement<\/p><\/li><li><p>Strong interpersonal skills and a collaborative approach to working with cross-functional teams<\/p><\/li><li><p>Proficiency in using LinkedIn&#39;s tools and features for sales purposes is a plus<\/p><\/li><li><p>Professional certifications in sales training or coaching (e.g., Certified Professional Sales Coach) are advantageous<\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Develop and deliver comprehensive training programs tailored to the needs of our LinkedIn Talent Solutions sales team, focusing on advanced sales techniques, consultative selling, and leveraging the power of LinkedIn&#39;s platform<\/p><\/li><li><p>Facilitate engaging and interactive training sessions, both in-person and virtually, to ensure continuous learning and skill enhancement for Sales Development Representatives (SDRs) and Account Executives (AEs)<\/p><\/li><li><p>Provide personalized coaching and actionable feedback to SDRs and AEs to drive individual growth, enhance performance, and maximize sales effectiveness<\/p><\/li><li><p>Analyze sales performance metrics and data to identify areas for improvement, develop targeted coaching plans, and track progress over time<\/p><\/li><li><p>Collaborate with sales leadership and cross-functional teams to refine sales strategies, processes, and alignment with LinkedIn&#39;s best practices<\/p><\/li><li><p>Contribute to the creation and evolution of training materials, resources, and playbooks to ensure content remains relevant and impactful<\/p><\/li><li><p>Participate in the onboarding process for new hires, ensuring seamless integration into the LinkedIn Talent Solutions sales team<\/p><\/li><li><p>Stay informed about industry trends, LinkedIn product updates, and competitor strategies to inform training content and approach<\/p><\/li><li><p>Champion a culture of continuous learning and development within the sales organization<\/p><\/li><li><p>Report on the effectiveness and impact of coaching and training initiatives during business reviews<\/p><\/li><li><p>Lead and report on quality initiatives and identify upskilling areas of the team<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/span><\/p><\/div>\",\"ats_external_id\":\"R1618086\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:11.176+08:00\",\"created_at\":\"2025-11-28T14:13:24.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTM5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Sales-Trainer_R1618086\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Today. We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.\\n\\nThe future team member is responsible for aligning our global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes and interacting with the client\/stakeholder to assess, identify, and solve for health risk drivers in order to achieve customer retention and expansion. May function as a tactical production project management role on mildly complex projects with a heavy focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis. \\n\\nAlong the way you will have access to excellent training opportunities to grow and enhance your skills and career. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>The Global Opex team is responsible for managing the financial planning &amp; analysis, budget monitoring, conceptualizing &amp; operationalizing analytical reports for decision support, and ensuring that the company&#39;s accounting procedures &amp; reporting conform to generally accepted accounting principles. The team helps in decision-making regarding Opex with focus on trends, critical metrics, efficiency and commercial improvements for <\/span><span>accounts\/organization.<\/span><\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><span>Monthly financial reporting and analysis of performance for Global IT Opex<\/span><\/li><li><span>Assist in month end closing and make sure the accruals for opex functions are in right balance.<\/span><\/li><li><span>Understand financial aspects of the IT business and highlight the opportunities for savings and risks<\/span><\/li><li><span>Perform modeling and financial analysis relating to investments<\/span><\/li><li><span>Work with Senior Executives to drive cost reductions and process improvement<\/span><\/li><li><span>Coordinate and prepare annual budgets and quarterly forecasts for expense and capital\u00a0<\/span><\/li><li><span>Analyze key drivers of costs to implement actionable measures<\/span><\/li><li><span>Performing duties during month-end financial close processes<\/span><\/li><li><span>Analyzing and reporting current and past financial data<\/span><\/li><li><span>Suggesting budgets and forecasts and process improvements<\/span><\/li><li><span>Exploring cost opportunities and work with various departments to drive cost efficiency<\/span><\/li><li><span>Developing initiatives and policies that may improve financial growth<\/span><\/li><li><span>Performing ad-hoc analyses as needed<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Applications without this requirement may not be reviewed.<\/span><\/i><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Today.\\n\\nThe future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Senior Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><div><div><div><div><ul><li><p>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/p><\/li><li><p>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) \u2022 Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/p><\/li><li><p>5&#43; years of related experience to reflect skills and talent necessary for this role preferred<\/p><\/li><li><p>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence<\/p><\/li><li><p>May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/p><\/li><li><p>May require advanced industry &amp; demographic understanding in one of the following (hardware, software, SaaS, healthcare, or industrial)<\/p><\/li><li><p>May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint)<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions<\/p><\/li><li><p>Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/p><\/li><li><p>Work cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/p><\/li><li><p>Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and\/or external stakeholder<\/p><\/li><li><p>Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making \u2022 Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First<\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1603201\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:27.940+08:00\",\"created_at\":\"2025-11-28T14:03:17.544+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODQ5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---BI-Specialist_R1603201\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683213\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:02.953+08:00\",\"created_at\":\"2025-11-28T14:03:03.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODQ2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danielle.cunanan@concentrix.com\"},\"first_name\":\"Cunanan, Danielle\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"},{\"id\":\"102845435\",\"wid\":\"eda8faa1ebdf1004fff858e745810000\",\"descriptor\":\"Danielle Cunanan (102845435)\"},{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"101346360\",\"wid\":\"e0fdd95e5c6f0180304cf95d9526e07c\",\"descriptor\":\"Rizza Trabucon (101346360)\"},{\"id\":\"209900\",\"wid\":\"9f196ba80a8701d823bf1ca305190bae\",\"descriptor\":\"Carolyn Ranay (209900)\"},{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1662\",\"descriptor\":\"Sr. Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355341\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\/apply\",\"job_requisition_id\":\"R1683213\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marialouella.domingo@concentrix.com\"},\"first_name\":\"Marielle Sto. 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This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/li><li>Conduct Train-the-Trainer sessions<\/li><li>Conduct quarterly one-on-ones with Trainers<\/li><li>Coordinate with the Quality Supervisor and Operations on consistency issues<\/li><li>Create and maintain consultant training schedule<\/li><li>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants<\/li><li>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/li><\/ul><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><li>Strong attention to detail<\/li><li>Ability to work a flexible schedule<\/li><li>Occasional travel<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683225\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:44:41.947+08:00\",\"created_at\":\"2025-11-28T14:02:37.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODQx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACTIVE-POOLING--2026-Training-and-Quality-GVPAD---Training---Quality-Manager_R1683225\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"gelarose.gaang@concentrix.com\"},\"first_name\":\"Ga-ang, Gela Rose\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1685\",\"descriptor\":\"Manager II, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACTIVE-POOLING--2026-Training-and-Quality-GVPAD---Training---Quality-Manager_R1683225\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACTIVE-POOLING--2026-Training-and-Quality-GVPAD---Training---Quality-Manager_R1683225\/apply\",\"job_requisition_id\":\"R1683225\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1683225\",\"wid\":\"65d8044bdf5b103b30f1427b0cfb0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Training and Quality GVPAD \u2013 Training & Quality Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7841\",\"source\":\"Talkpush\",\"id\":1690,\"_score\":1},{\"campaign_title\":\"Manager II, Training R1683226\",\"campaign_type\":\"job_application\",\"job_title\":\"ACTIVE POOLING: 2026 Training and Quality GVPAD \u2013 Sr. Manager, Training and Quality\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Manager Training will oversee implementation of all training processes and ensure the delivery and facilitation of adult classroom training in support of client and Concentrix programs to ensure superior workforce preparation. 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Today.\\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><p><b>You Have:<\/b><\/p><ul><li><p>Minimum 3 years proven work experience in a sales leadership role (or similar)<\/p><\/li><li><p>Consistent track record of success with a passion for exceptional customer experience and driving team results<\/p><\/li><li><p>Must be well-versed in High Performance Selling methodologies<\/p><\/li><li><p>Results-driven, analytically proficient, strategically minded with an operational outlook<\/p><\/li><li><p>Excellent people management, leadership and coaching skills<\/p><\/li><li><p>Strong record of developing and retaining high potential employees<\/p><\/li><li><p>Ability to maximize revenue through best practices<\/p><\/li><li><p>Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment<\/p><\/li><li><p>Excellent verbal and written communication skills, both internally and externally<\/p><\/li><li><p>Highly organized with the ability to handle multiple priorities<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM preferred<\/p><\/li><li><p>Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets <span>weekly\/monthly\/quarterly,<\/span> ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities<\/p><\/li><li><p>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Act as a point of escalation for the client and respond in a timely manner to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client<\/p><\/li><li><p>Work closely with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/p><\/li><li><p>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)<\/p><\/li><li><p>Ensure high level of professionalism during all interactions with team and client<\/p><\/li><li><p>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/p><\/li><li><p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p><\/li><li><p>Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1603194\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:27.962+08:00\",\"created_at\":\"2025-11-28T14:01:42.144+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODMz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Manager-I--B2B-Sales_R1603194\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1601924\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:06.403+08:00\",\"created_at\":\"2025-11-28T14:01:26.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODMx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPKP_R1601924\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Our services include Level 1 and Level 2 technical support in a 24 \/ 7 environment.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><p>Primary escalation contact for Account Leaders, such as customer complaint root cause &amp; improvement action plan reviews<\/p><p>Provide account-specific KPI\/SLA\/SLO reporting and monitoring<\/p><p>Provide \/ process Account Knowledge \/ Process Updates<\/p><p>Account-specific Quality Performance (monitor account QA objective and account-specific quality reviews as needed including<\/p><p>attending client QA calibration meetings)<\/p><p>Point of contact for Account Leadership for Help Desk inquiries<\/p><p>Work with Account Leadership to identify Help Desk process improvements and provide trend analysis as identified\/needed<\/p><p>(e.g., top ten calls review, etc.)<\/p><p>Liaison for Level 2 Resolver Groups (e.g., account knowledge updates, case escalations, customer complaint reviews, account process reviews etc.)<\/p><p>Monitor baseline volumes and AHT<\/p><p>Account specific problem management (e.g., monitor rejected cases, cases not accepted by Level 2, Sev 1 &amp; 2 monitoring\/root<\/p><p>cause analysis)<\/p><p>Respond and\/or resolve account-specific customer complaints (e.g. complaint process documentation, complaint case tracking, etc.)<\/p><p>Attend and participate in account-specific governance meetings, providing KPI\/SLA\/SLO reports, c-sat results etc. (e.g., monthly<\/p><p>&amp; quarterly governance, QPRs etc.)<\/p><p>Provide on-call, after hours account support as needed<\/p><p>Provide Level 1 agent testing as needed<\/p><p>Desired Skills:<\/p><p>Must be a Graduate<\/p><p>Excellent Communication skills<\/p><p>Knowledge of MS Office<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Domingo (091788)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"},{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683212\",\"wid\":\"a4e7d20ee6a3103b2e6a115c19180000\",\"descriptor\":\"Delivery Operations GVPEG 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7823\",\"source\":\"Talkpush\",\"id\":1695,\"_score\":1},{\"campaign_title\":\"Quality Evaluator R1573254\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Training and Quality GVPTP\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1573254\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:06.269+08:00\",\"created_at\":\"2025-11-28T14:00:17.343+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},\"categories\":[{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"wid\":\"f9af6d72609801d9963b00ff4e0670d5\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-295317\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"job_requisition_id\":\"R1573254\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"995ce69b6dcb011b7c4de723071080c0\",\"address\":\"maria.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Maria Anneli Rose\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1573254\",\"wid\":\"a3355b875ce9101b615d0166054a0000\",\"descriptor\":\"R1573254 2025 Training and Quality GVPTP (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"f6358e3b3d6d018e5e93f67e03190ab1\",\"address\":\"johncarlo.sarcia@concentrix.com\"},\"last_name\":\"Sarcia\",\"first_name\":\"Jay Cee\"},{\"email\":{\"wid\":\"75f444f94b4001da5213b442131a42d8\",\"address\":\"joel.salvo@concentrix.com\"},\"last_name\":\"Salvo\",\"first_name\":\"Joel\"},{\"email\":{\"wid\":\"75f444f94b4001121bdbe0ec021a6c02\",\"address\":\"lordakris.basister@concentrix.com\"},\"last_name\":\"Basister\",\"first_name\":\"LK\"},{\"email\":{\"wid\":\"bd4afc24fb4b10172e8eba6b30c90000\",\"address\":\"ricardojr.bollozos@concentrix.com\"},\"last_name\":\"Bollozos\",\"first_name\":\"Ricardo\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7822\",\"source\":\"Talkpush\",\"id\":1696,\"_score\":1},{\"campaign_title\":\"Sr. Specialist, Renewal Sales R1603196\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Sr. Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sr. Specialist, Renewal Sales to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p>HMO Benefit<\/p><\/li><li><p><span>Health Insurance <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Work Setup: <\/b>Full Onsite - Ayala North Exchange, Makati City<\/span><\/p>\",\"ats_external_id\":\"R1603196\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:06.911+08:00\",\"created_at\":\"2025-11-28T14:00:16.357+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"DSSI03RS\",\"wid\":\"742982691d4f1014237eece6d9470000\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-317876\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\/apply\",\"job_requisition_id\":\"R1603196\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1603196\",\"wid\":\"b689ecd623ab102e74dbc62029f30001\",\"descriptor\":\"R1603196 Talent Connect - Sr. Specialist, Renewal Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7821\",\"source\":\"Talkpush\",\"id\":1697,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1573246\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Assessments Only GVPTP (Evergreen)\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.<\/h2><h2><\/h2><h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for leadership, development, implementation and administration of recruitment programs and drive execution of an effective short-term recruiting strategy<\/span><\/li><li><span>Lead a team responsible for execution of hiring and sourcing talent.\u00a0 Direct activities to assist with development of innovative, creative, and proactive recruitment strategies.\u00a0 Coaches team in collaborating with cross-organizational stakeholders to ensure quality of candidates and to meet the needs of Business<\/span><\/li><li><span>Evaluate external labor market conditions, analyze hiring trends, turnover rates, and candidate feedback to recommend changes, improvements, solutions for the organization&#39;s recruitment strategies in order to adapt activities against changing market conditions and meet expectations of the Business<\/span><\/li><li><span>Responsible for analyzing data to identify gaps and trends.\u00a0 Contribute to development of recruiting metrics and analytics to help guide decision making, measure team productivity, and program ROI<\/span><\/li><li><span>Assist in developing strategy to leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly attract and source qualified candidates. Supports strategies to enhance the company\u2019s diversity recruitment strategy through relationship building.<\/span><\/li><li><span>Partner with HR and Compensation to share market trend knowledge and develop cross-functional strategy to attract and retain talent through competitive compensation packages and offers<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role <\/span><\/li><li><span>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><span>Candidate Profile\u00a0 <\/span><\/h2><ul><li><span>Bachelor&#39;s Degree in related field 7&#43; years of experience (with at least 2 years of progressive management experience) relevant experience preferred<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0 Ability to effectively present information to internal and external associates.<\/span><\/li><li><span>Advanced Microsoft Office skills<\/span><\/li><li><span>Demonstrated ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment<\/span><\/li><li><span>Ability to interpret and analyze recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/span><\/li><li><span>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/li><li><span>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/li><li><span>Solid understanding of the organization&#39;s business operations and industry.\u00a0 Demonstrated business acumen<\/span><\/li><li><span>Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.<\/span><\/li><li><span>Excellent attention to detail<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><span>Career Level Description\u00a0 <\/span><\/h2><p><span>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683234\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:02.468+08:00\",\"created_at\":\"2025-11-28T13:59:43.787+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Manager_R1683234\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-07\",\"wid\":\"740544c0a47f0172be20ca8f1f116c66\",\"descriptor\":\"PHL Quezon City - Tera Tower 16th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jonette.esperon@concentrix.com\"},\"first_name\":\"Esperon, Jonette Mae\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0939\",\"descriptor\":\"Manager I, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Manager_R1683234\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Manager_R1683234\/apply\",\"job_requisition_id\":\"R1683234\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683234\",\"wid\":\"57ecdbce35ee103b3199635b69bf0000\",\"descriptor\":\"2026 Active Pooling: Talent Acquisition Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7814\",\"source\":\"Talkpush\",\"id\":1701,\"_score\":1},{\"campaign_title\":\"Manager I, Transformation R1596829\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Transformation\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"1. 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Supervisor\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job openings is for the Recruitment Supervisor opening for Makati.\",\"long_description\":\"<h2><b>The Supervisor, Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. \u00a0This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.<\/b><\/h2><h2><\/h2><h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for development, implementation and administration of recruitment programs<\/span><\/li><li><span>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/span><\/li><li><span>Set team goals and targets and monitor progress against recruitment department metrics.\u00a0 Responsible for measuring team productivity.<\/span><\/li><li><span>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/span><\/li><li><span>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/span><\/li><li><span>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor&#39;s Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683233\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:58:37.275+08:00\",\"created_at\":\"2025-11-28T13:59:27.098+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODA4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jonette.esperon@concentrix.com\"},\"first_name\":\"Esperon, Jonette Mae\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0941\",\"descriptor\":\"Supervisor, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363217\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\/apply\",\"job_requisition_id\":\"R1683233\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683233\",\"wid\":\"1bcfae2c0848103b31804434966b0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA - Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7808\",\"source\":\"Talkpush\",\"id\":1703,\"_score\":1},{\"campaign_title\":\"Recruiter I R1683231\",\"campaign_type\":\"job_application\",\"job_title\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA \u2013 Recruiter I & Recruiter II\",\"street\":\"PHL Quezon City - Tera Tower 16th Floor\",\"address\":\"PHL Quezon City - Tera Tower 16th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job posting is for Entry & Intermediate level opening for Talent Acquisition.  Sites with job openings are: Clark, Bridgetowne & Makati.\",\"long_description\":\"<h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for development, implementation and administration of recruitment programs<\/span><\/li><li><span>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/span><\/li><li><span>Set team goals and targets and monitor progress against recruitment department metrics.&nbsp; Responsible for measuring team productivity.<\/span><\/li><li><span>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/span><\/li><li><span>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/span><\/li><li><span>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor's Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..&nbsp; Coordinates and supervises the daily activities of business or technical support or production team members.&nbsp; In charge of handling single and medium-sized line of business.&nbsp; Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.&nbsp; Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.&nbsp; Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.&nbsp; Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer&nbsp;&nbsp; <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683231\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:02.361+08:00\",\"created_at\":\"2025-11-28T13:59:00.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzk4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-07\",\"wid\":\"740544c0a47f0172be20ca8f1f116c66\",\"descriptor\":\"PHL Quezon City - Tera Tower 16th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"gelarose.gaang@concentrix.com\"},\"first_name\":\"Ga-ang, Gela Rose\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"132630\",\"wid\":\"60219339f7a0106482646fa2053a87de\",\"descriptor\":\"Portia Sun (132630)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363261\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\/apply\",\"job_requisition_id\":\"R1683231\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683231\",\"wid\":\"0393796b63e7103b31609fd75dae0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA \u2013 Recruiter I & Recruiter II\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7798\",\"source\":\"Talkpush\",\"id\":1704,\"_score\":1},{\"campaign_title\":\"Specialist, Renewal Sales R1600373\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><div><b>You Have:<\/b><\/div><\/div><div><div><div><div><ul><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with <a href=\\\"http:\/\/salesforce.com\/\\\" target=\\\"_blank\\\">Salesforce.com<\/a> or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1600373\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.933+08:00\",\"created_at\":\"2025-11-28T13:58:49.655+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzk2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Specialist--Renewal-Sales_R1600373\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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EXXA Tower, 8th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1591762\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"541666.67\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-01T14:21:24.324+08:00\",\"created_at\":\"2025-11-28T13:56:30.244+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzYy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Business-Analyst_R1591762-1\/apply\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - 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Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>You Will:<\/b><\/span><\/span><\/p><ul><li><p><span><span>Monitors, evaluates, and\/or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/span><\/span><\/p><\/li><li><p><span><span>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/span><\/span><\/p><\/li><li><p><span><span>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management, and clients to ensure scoring consistency and best practices<\/span><\/span><\/p><\/li><li><p><span><span>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/span><\/span><\/p><\/li><li><p><span><span>Maintains a strong program knowledge base; and a basic understanding of client products, services, and\/or program strategies<\/span><\/span><\/p><\/li><li><p><span><span>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/span><\/span><\/p><\/li><li><p><span><span>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/span><\/span><\/p><\/li><li><p><span><span>Complete phone time to keep current on programs (as applicable)<\/span><\/span><\/p><\/li><li><p><span><span>Contribute to maintaining forms and legends documents<\/span><\/span><\/p><\/li><li><p><span><span>Support management focuses on review of key drivers, metrics, and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/span><\/span><\/p><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><b>You Have:<\/b><\/p><ul><li><p><span><span>Bachelor&#39;s Degree in a related field from a four-year college or university with less than one year of relevant experience preferred<\/span><\/span><\/p><\/li><li><p><span><span>Effective communication skills, both written and verbal<\/span><\/span><\/p><\/li><li><p><span><span>Proficient in Microsoft Office<\/span><\/span><\/p><\/li><li><p><span><span>Ability to multi-task and meet timelines on deliverable<\/span><\/span><\/p><\/li><li><p><span><span>Detail-oriented<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Work Setup: <\/b>Onsite, Ayala North Exchange, Makati City<\/p>\",\"ats_external_id\":\"R1587215\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:10.977+08:00\",\"created_at\":\"2025-11-28T13:55:42.142+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Training---Quality_R1587215\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training & Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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The Mactan Newtown - 3rd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 3rd Flr\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job ad is for the OM opening in Alabang for Telco Sales Account.  Only profiles with Sales background will be processed at this time.\",\"long_description\":\"<p>The Mgr Operations is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<span>\u00a0 <\/span><\/b><\/p><ul><li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/li><li>Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/li><li>Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/li><li>Create and maximize relationships with client partners<\/li><li>Provide leadership and guidance to direct reports<span> <\/span>to ensure consistent administration of company policies and standards;<span>\u00a0<\/span>define and implement any corrective actions needed to meet operational performance<\/li><li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/li><li>Create a positive work environment<span>\u00a0<\/span>through employee engagement; resolve employee relation issues in a professional and timely manner<\/li><li>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/li><li>Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/li><li>Attend business reviews with the client<\/li><li>Handle a team of team leaders<\/li><\/ul><p><span>\u00a0\u00a0\u00a0 <\/span><br \/><b>Candidate Profile<span>\u00a0 <\/span><\/b><\/p><ul><li>Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Call center experience preferred<\/li><li>Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/li><li>Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/li><li>Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/li><li>Willingness to work a flexible schedule<br \/>\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1683220\",\"location\":\"CEBU, Cebu\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:44:25.653+08:00\",\"created_at\":\"2025-11-28T13:54:46.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-03\",\"wid\":\"740544c0a47f011282bd748e1f11aa62\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jonette.esperon@concentrix.com\"},\"first_name\":\"Esperon, Jonette Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363195\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\/apply\",\"job_requisition_id\":\"R1683220\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683220\",\"wid\":\"06c04c113593103b308eb386f8b60000\",\"descriptor\":\"ACTIVE POOLING: 2026 Delivery Operations GVPAD \u2013 Operations Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>*Active Pooling*<\/p>\"},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7749\",\"source\":\"Talkpush\",\"id\":1712,\"_score\":1},{\"campaign_title\":\"Sr. Manager, Operations R1683221\",\"campaign_type\":\"job_application\",\"job_title\":\"ACTIVE POOLING: 2026 Delivery Operations GVPAD \u2013 Sr Operations Manager\",\"street\":\"PHL Quezon City - Tera Tower 11th Floor\",\"address\":\"PHL Quezon City - Tera Tower 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr Mgr Operations is responsible for coaching and supervising a group of Operations Managers and\/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities<span>\u00a0 <\/span><\/p><ul><li>Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/li><li>Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/li><li>Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/li><li>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/li><li>Ensure that the operations is in compliance with active contracts<\/li><li>Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/li><li>Partnering with Business Development to leverage and expand new business from client(s)<\/li><li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/li><li>Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/li><li>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/li><li>Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/li><li>Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/li><li>Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/li><\/ul><p><span>\u00a0\u00a0\u00a0 <\/span><br \/>Candidate Profile<span>\u00a0 <\/span><\/p><ul><li>Associate&#39;s Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred<\/li><li>Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/li><li>Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/li><li>Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs<\/li><li>Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p><span>\u00a0\u00a0\u00a0 <\/span><br \/>Career Framework Role<span>\u00a0\u00a0 <\/span><br \/><br \/>Provides leadership to managers, supervisors and\/or professional staff.<span>\u00a0 <\/span>Is accountable for the performance and results of multiple related units.<span>\u00a0\u00a0 <\/span>Recommends operational objectives and develops departmental plans, including business, production and\/or organizational priorities.<span>\u00a0 <\/span>Controls resources and policy formation in area of responsibility.<span>\u00a0 <\/span>Decisions are guided by resource availability and functional objectives.<span>\u00a0 <\/span>Develops and administers performance requirements; may have budget responsibilities.<br \/><span>\u00a0\u00a0\u00a0 <\/span><br \/>Disclaimer<span>\u00a0\u00a0 <\/span><br \/><br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1683221\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:44:46.028+08:00\",\"created_at\":\"2025-11-28T13:54:38.627+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Delivery-Operations-GVPAD---Sr-Operations-Manager_R1683221\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-01\",\"wid\":\"740544c0a47f0151365fbe8f1f114966\",\"descriptor\":\"PHL Quezon City - Tera Tower 11th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"gelarose.gaang@concentrix.com\"},\"first_name\":\"Ga-ang, Gela Rose\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0603\",\"descriptor\":\"Sr. Manager, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Delivery-Operations-GVPAD---Sr-Operations-Manager_R1683221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Delivery-Operations-GVPAD---Sr-Operations-Manager_R1683221\/apply\",\"job_requisition_id\":\"R1683221\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683221\",\"wid\":\"65d8044bdf5b103b30b8afabbe7f0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Delivery Operations GVPAD \u2013 Sr Operations Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7748\",\"source\":\"Talkpush\",\"id\":1713,\"_score\":1},{\"campaign_title\":\"Sr. Manager, B2B Sales R1570976\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>8&#43; years of inside sales experience with 5 years as an inside sales <i>manager <\/i>(not renewals or customer success)<\/p><\/li><li><p>5&#43; years of people leadership, team leadership, or team coaching\/ mentorship experience<\/p><\/li><li><p>For the Philippines market, experience selling to Filipino clients or working in the Philippines<\/p><\/li><li><p>Sales and Sales Management experience preferably in a technology, IT, SaaS, or Human Capital \/ Consulting<\/p><\/li><li><p>Track record in both hunting and farming sales<\/p><\/li><li><p>Expertise in scaling businesses in a high-growth market<\/p><\/li><li><p>Willingness to coach and provide guidance to team members to improve the sales skills of the team<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets <span>weekly\/monthly\/quarterly,<\/span> ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means working outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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Today.\\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1587008\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:16.810+08:00\",\"created_at\":\"2025-11-28T13:45:34.774+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fbce19b9ca94010df94e585778870007\",\"address\":\"erica.landayan@concentrix.com\"},\"last_name\":\"Landayan\",\"first_name\":\"Erica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-301812\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"job_requisition_id\":\"R1587008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"aa96695f6521015808fd8084001a5cec\",\"address\":\"abrahann.subaria@concentrix.com\"},\"last_name\":\"Crescini Subaria\",\"first_name\":\"Abrah Ann\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1587008\",\"wid\":\"c78b6e3db04b1025e14796b80a7d0000\",\"descriptor\":\"R1587008 2025 Team Leader, Operations (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fbce19b9ca94010df94e585778870007\",\"address\":\"erica.landayan@concentrix.com\"},\"last_name\":\"Landayan\",\"first_name\":\"Erica\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"9f196ba80a8701562af37991081917bb\",\"address\":\"maryjay.yu@concentrix.com\"},\"last_name\":\"Yu\",\"first_name\":\"Mary Jay\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7665\",\"source\":\"Talkpush\",\"id\":1725,\"_score\":1},{\"campaign_title\":\"Specialist, Customer Success R1509346\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Specialist, Customer Success to join our team. Today.\\n\\nThe future team member that will love this job will support an existing customer base to cultivate and build relationships, while ensuring customer satisfaction and engagement. You will develop an excellent level of product or service knowledge to support customer questions. Reporting to a sales manager, you will capture the voice of the customer for your assigned clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p><span>2&#43; years of experience<\/span> working in a customer service<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Process orientation and ability to follow call scripts<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent <span>knowledge of MS Office<\/span> programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to <span>work from home<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Manage high volume of customer contacts and communications through phone and email each day<\/p><\/li><li><p>Use contact search and productivity tools to verify contact information is accurate<\/p><\/li><li><p>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/p><\/li><li><p>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/p><\/li><li><p>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/p><\/li><li><p>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/p><\/li><li><p>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Work with teams and management to promote a positive customer experience<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/span><\/p>\",\"ats_external_id\":\"R1509346\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:58:39.862+08:00\",\"created_at\":\"2025-11-28T13:44:15.460+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjUy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"juvelyn.altisin@concentrix.com\"},\"first_name\":\"Altisin, Juvelyn\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-305097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"job_requisition_id\":\"R1509346\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1509346\",\"wid\":\"f12cb2758e87102d0986897d0c520000\",\"descriptor\":\"Specialist, Customer Success\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7652\",\"source\":\"Talkpush\",\"id\":1726,\"_score\":1},{\"campaign_title\":\"Specialist, Renewal Sales R1479371\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. \\n\\nWe are looking for a Sales Representative responsible for Contract Renewals to join our team. Today. \\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with <a href=\\\"http:\/\/Salesforce.com\\\" target=\\\"_blank\\\">Salesforce.com<\/a> or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1479371\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:58:38.277+08:00\",\"created_at\":\"2025-11-28T13:42:47.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjQ2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314689\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\/apply\",\"job_requisition_id\":\"R1479371\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1479371\",\"wid\":\"6de75837a46810448f4c9ed056f20000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7646\",\"source\":\"Talkpush\",\"id\":1727,\"_score\":1},{\"campaign_title\":\"Manager I, B2B Sales R1479367\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Manager to join our team. Today.\\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>Minimum 3 years proven work experience in a sales leadership role (or similar)<\/p><\/li><li><p>Consistent track record of success with a passion for exceptional customer experience and driving team results<\/p><\/li><li><p>Must be well-versed in High Performance Selling methodologies<\/p><\/li><li><p>Results-driven, analytically proficient, strategically minded with an operational outlook<\/p><\/li><li><p>Excellent people management, leadership and coaching skills<\/p><\/li><li><p>Strong record of developing and retaining high potential employees<\/p><\/li><li><p>Ability to maximize revenue through best practices<\/p><\/li><li><p>Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment<\/p><\/li><li><p>Excellent verbal and written communication skills, both internally and externally<\/p><\/li><li><p>Highly organized with the ability to handle multiple priorities<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM preferred<\/p><\/li><li><p>Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities<\/p><\/li><li><p>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Act as a point of escalation for the client and respond in a timely manner to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client<\/p><\/li><li><p>Work closely with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/p><\/li><li><p>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)<\/p><\/li><li><p>Ensure high level of professionalism during all interactions with team and client<\/p><\/li><li><p>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/p><\/li><li><p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p><\/li><li><p>Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><ul><li><p>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/p><\/li><li><p>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) \u2022 Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/p><\/li><li><p>5&#43; years of related experience to reflect skills and talent necessary for this role preferred<\/p><\/li><li><p>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence<\/p><\/li><li><p>May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/p><\/li><li><p>May require advanced industry &amp; demographic understanding in one of the following (hardware, software, SaaS, healthcare, or industrial)<\/p><\/li><li><p>May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint)<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions<\/p><\/li><li><p>Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/p><\/li><li><p>Work cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/p><\/li><li><p>Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and\/or external stakeholder<\/p><\/li><li><p>Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making \u2022 Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First<\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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Today.<\/span><br \/><br \/><span>The future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!<\/span><\/p><p><\/p><p><\/p><div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><ul><li><p><span>Proficient knowledge of expanded analysis tools (such as OLTP\/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)<\/span><\/p><\/li><li><p><span>Proficient knowledge of domain languages (such as SQL Query, HIVE QL)<\/span><\/p><\/li><li><p><span>Apply moderately complex statistical methods (such as deviations, quartiles)<\/span><\/p><\/li><li><p><span>2\u20135 years of related experience to reflect skills and talent necessary for this role<\/span><\/p><\/li><li><p><span>Practical sales motion knowledge<\/span><\/p><\/li><li><p><span>Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)<\/span><\/p><\/li><li><p><span>Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint<\/span><\/p><\/li><li><p><span>Bachelor&#39;s Degree of Diploma in computer science, finance or <\/span><span><span><span>statistics\/mathematics<\/span><\/span><\/span><\/p><\/li><li><p><span>4&#43; years&#39; experience in data-driven business insight recommendations, business analytics, dashboard design experience<\/span><\/p><\/li><\/ul><p><br \/><b><span>You will:<\/span><\/b><\/p><ul><li><p><span>Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operate<\/span><\/p><\/li><li><p><span>Use expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects\/matters of moderate complexity in an independent contributor role.<\/span><\/p><\/li><li><p><span>Work and builds internal and external relationships to ensure high-quality data is available for analysis and better understanding<\/span><\/p><\/li><li><p><span>Develop data-driven insights to all partners<\/span><\/p><\/li><li><p><span>Engage daily with partners for planning, forecasting and gaining an understanding of questions for appropriate documentation and analysis<\/span><\/p><\/li><li><p><span>Work well independently and will seek counsel and guidance on more complex projects\/matters. Work is generally reliable on routine tasks<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees<\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><\/div>\",\"ats_external_id\":\"R1479343\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:42.634+08:00\",\"created_at\":\"2025-11-28T13:39:06.254+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjIx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Analyst_R1479343\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1672507\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:58:47.364+08:00\",\"created_at\":\"2025-11-28T13:36:51.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/XMLNAME-2026-Delivery-Operations-GVPKP_R1672507\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaella.alejandro@concentrix.com\"},\"first_name\":\"Alejandro, Michaella\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101969850\",\"wid\":\"56291c7bdb230118e9873dbc71420000\",\"descriptor\":\"Lealand Vasquez (101969850)\"},{\"id\":\"101534418\",\"wid\":\"ae4f445f714f013b98ea7007891c9499\",\"descriptor\":\"Julian Cifra (101534418)\"},{\"id\":\"102490175\",\"wid\":\"65ed2dbc3e86103e0f5e1612bf660000\",\"descriptor\":\"Michaella Alejandro (102490175)\"},{\"id\":\"101428025\",\"wid\":\"5cf511cd9cdc01a43bcd30d03a15ff52\",\"descriptor\":\"Abrah Ann Crescini Subaria (101428025)\"},{\"id\":\"101797317\",\"wid\":\"72642e8ca27d01fe64e238c31f0a0371\",\"descriptor\":\"Kash Reyes (101797317)\"},{\"id\":\"100699802\",\"wid\":\"60219339f7a010649e148899b4ba63bc\",\"descriptor\":\"Andie Martinez (100699802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352784\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/XMLNAME-2026-Delivery-Operations-GVPKP_R1672507\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/XMLNAME-2026-Delivery-Operations-GVPKP_R1672507\/apply\",\"job_requisition_id\":\"R1672507\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abrahann.subaria@concentrix.com\"},\"first_name\":\"Abrah Ann Crescini Subaria (101428025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1672507\",\"wid\":\"1bebbf279b331030e49f173e768c0000\",\"descriptor\":\"2026 Delivery Operations GVPKP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7605\",\"source\":\"Talkpush\",\"id\":1731,\"_score\":1},{\"campaign_title\":\"Specialist, Customer Acquisition R1426555\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"PHL Quezon City - Tera Tower 15th Floor\",\"address\":\"PHL Quezon City - Tera Tower 15th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Representative responsible to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li><p><span><span><b>Sales<\/b> <b>Strategy<\/b>: Developing and executing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.<\/span><\/span><\/p><\/li><li><p><span><span><b>Client<\/b> <b>Engagement<\/b>: Building strong relationships with customers, understanding their needs, and acting as a trusted advisor to provide appropriate SaaS solutions to meet their business requirements.<\/span><\/span><\/p><\/li><li><p><span><span><b>Sales<\/b> <b>Presentations<\/b>: Delivering compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.<\/span><\/span><\/p><\/li><li><p><span><span><b>Negotiation<\/b> <b>and<\/b> <b>Closing<\/b> <b>Deals<\/b>: Negotiating contract terms and pricing with customers to secure new business and drive deal closures.<\/span><\/span> <span><span>Ability to speak to senior executives (HR, TA)<\/span><\/span> <span><span>Business unit pain point can help to convince HR TA<\/span><\/span><\/p><\/li><li><p><span><span><b>Pipeline<\/b> <b>Management<\/b>: Managing a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.<\/span><\/span><\/p><\/li><li><p><span><span><b>Revenue<\/b> <b>Forecasting<\/b>: Accurately forecasting sales revenue and providing regular updates to sales management.<\/span><\/span><\/p><\/li><li><p><span><span><b>Collaboration<\/b>: Working closely with Sales Development Representatives (SDRs), Sales Managers and other stakeholders (LinkedIn AE\u2019s, project team, marketing, IT support, Sales Ops) to ensure alignment and drive the sales process effectively.<\/span><\/span><\/p><\/li><li><p><span><span><b>Market<\/b> <b>Knowledge<\/b>: Staying informed about industry trends, competitor activities, and market developments to effectively position the SaaS product and maintain a competitive edge.<\/span><\/span><\/p><\/li><li><p><span><span><b>Post<\/b>-<b>Sales<\/b> <b>Support<\/b>: update CRM system for other teams to complete post sale activities\u00a0<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b>You Have: <\/b><\/p><ul><li><p><span><span>3-5 years of experience in a quota-carrying sales role<\/span><\/span><\/p><\/li><li><p><span><span>For the Thailand market, fluency in Thai and English to serve customers\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>For the Philippines market, fluency in Tagalog and English to serve customers\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Experience with recruiting, recruitment media and HR software\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Experience with SaaS opportunities<\/span><\/span><\/p><\/li><li><p><span><span>Experience selling IT or recruiting solutions\u202f\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Knowledge of software contract terms and conditions with the ability to create fair transactions\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Strong negotiation and accurate forecasting skills\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrated ability to find, manage and close high-level business in an evangelist sales environment\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Ability to assess business opportunities and use data to inform decision making and persuade others\u202f\u202f\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors\u202f\u00a0<\/span><\/span><\/p><\/li><\/ul><p><br \/><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1426555\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:02.276+08:00\",\"created_at\":\"2025-11-28T13:35:27.647+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTk0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sales-Representative_R1426555\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-05\",\"wid\":\"740544c0a47f01c4a409c38f1f115d66\",\"descriptor\":\"PHL Quezon City - Tera Tower 15th Floor\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B 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Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sales-Representative_R1426555\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sales-Representative_R1426555\/apply\",\"job_requisition_id\":\"R1426555\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations 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(Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1672510\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:14:31.294+08:00\",\"created_at\":\"2025-11-28T13:34:58.440+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTg4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPKP_R1672510\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaella.alejandro@concentrix.com\"},\"first_name\":\"Alejandro, Michaella\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"101534418\",\"wid\":\"ae4f445f714f013b98ea7007891c9499\",\"descriptor\":\"Julian Cifra (101534418)\"},{\"id\":\"102490175\",\"wid\":\"65ed2dbc3e86103e0f5e1612bf660000\",\"descriptor\":\"Michaella Alejandro (102490175)\"},{\"id\":\"101797317\",\"wid\":\"72642e8ca27d01fe64e238c31f0a0371\",\"descriptor\":\"Kash Reyes (101797317)\"},{\"id\":\"100699802\",\"wid\":\"60219339f7a010649e148899b4ba63bc\",\"descriptor\":\"Andie Martinez (100699802)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPKP_R1672510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPKP_R1672510\/apply\",\"job_requisition_id\":\"R1672510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abrahann.subaria@concentrix.com\"},\"first_name\":\"Abrah Ann Crescini Subaria (101428025)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1672510\",\"wid\":\"2b8d9a772ee31030e4ba0cbd0dee0000\",\"descriptor\":\"2026 Workforce Management GVPKP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"7588\",\"source\":\"Talkpush\",\"id\":1733,\"_score\":1},{\"campaign_title\":\"Team Leader, Operations R1602495\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Delivery Operations GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1602495\",\"location\":\"Makati City, National Capital Region 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global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Representative responsible to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1602494\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:02.394+08:00\",\"created_at\":\"2025-11-28T13:34:19.348+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTgy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2025-Training-and-Quality-GVPTP_R1602494\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - 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Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. 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Alabang (Telco Sales) \\n2.  Bridgetowne QC (Airlines\/Travel Accounts)\\n3.  Makati (Automotive)\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><b><span>Role and Key Responsibilities:<\/span><\/b><\/h3><p><\/p><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Develop, manage, and maintain comprehensive schedules<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Single Point of Contact for the Business Unit.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Structure set up to core scheduling activities.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Forecast Upload and generate the Intraday Patterns ( IDP)<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Schedule Generation and Optimization.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Review IDP (Requirement vs Schedule) with sites\/Partners.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Recommending required headcount with sites\/Partners by running different scheduling scenarios.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR %<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Ensure resource allocation aligns with project goals and organizational capacity.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Lead and motivate team members to achieve scheduling objectives efficiently.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Establish quality control measures to ensure accuracy and consistency in scheduling outcomes.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Drive continuous improvement initiatives to enhance scheduling processes and team performance.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Leverage machine learning and data analytics to enhance workforce scheduling models.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Benchmark against industry leaders to adopt best practices in scheduling innovation.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Monitoring mailbox and managing the workload<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span>Will be actively involved in updating the realtime exceptions and schedule changes through email request.<\/span><\/h3><p><\/p><div><div><div><div><div><div><div><div><div><h3><b><span>Key skills and knowledge:<\/span><\/b><\/h3><h3><span>\u00a0<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Good knowledge of MS Office tools, SQL, PowerBi<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Excellent communication and interpersonal skills.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Proficiency with computers<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Willingness to work in a 24*7 shift environment<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Drive for self-learning and knowledge enhancement<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Exposure to the leave management system<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Contact Centre Workforce Management experience<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Extensive experience with WFM software.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Experience in IEX and Alvaria WFM tool is required, preferably Alvaria.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Team handling experience shall be an added advantage.<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Ability to simplify complex operations into repeatable processes<\/span><\/h3><h3><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>Comfortable in a fast-paced 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letters from Concentrix. 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Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<div><\/div><div>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/div><div><\/div><ul><li><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><\/li><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Cantonese & English speaking Sales Representative (Customer Acquisition) (On-site) to join one of our exciting, expansion projects.\\n\\nThe Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will be responsible to influence on-premise customers to adopt SaaS cloud solution in this selling process.\",\"long_description\":\"<p><\/p><p><span><span>As a\u00a0Sales Representative\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><span><span><b>Customer Engagement and Consultative Selling:<\/b><\/span><\/span><\/p><ul><li><span><span>Engage with <i><b>SMB (small and medium businesses) B2B customers<\/b><\/i>\u00a0to understand their needs and identify opportunities for consultative selling, offering <i><b>tailored SaaS cloud technology solutions<\/b><\/i>\u00a0that meet customer requirements and drive business transformation.<\/span><\/span><\/li><li><span><span>Convert prospects and qualified leads\u00a0into opportunities and revenue by evaluating them through various criteria, such as <i><b>BANT<\/b><\/i>\u00a0(Budget, Authority, Need, and Timeline).<\/span><\/span><\/li><li><span><span>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/span><\/span><\/li><li><span><span>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/span><\/span><\/li><li><span><span>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/span><\/span><\/li><li><span><span>Develop and maintain relationships with prospective customers across different organizational levels to promote <i><b>SaaS solution adoption<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/span><\/span><\/li><li><span><span>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/span><\/span><\/li><li><span><span>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Sales Forecasting &amp; Data Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are seeking for a results-driven Channel Partner Sales professional to manage and expand our channel partner network. This role involves developing strategic relationships with partners and driving sales enablement programme to generate revenue. The ideal candidate will have a strong background in channel sales, partner management, and a proven track record of meeting sales targets.\\n\\nAs part of our organization\u2019s growth, this permanent position offers the opportunity to develop and gain business insights into SaaS solution adoption for the Hong Kong market. \\n\\nSuccessful candidates are strong communicators with customer-facing skills, adept at handling objections and building deep relationships across long sales cycles. Responsibilities include providing accurate sales forecasts, creating customer quotes, conducting research, and maintaining account records in the CRM system. Collaboration with the Business Intelligence team to analyze sales data and improve performance is also key to this role. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><span><span>As a\u00a0Partner Success\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><b><b>Channel Partner Management<\/b><\/b><\/p><ul><li><b><i><i>Develop and maintain strategic relationships with channel partners<\/i><\/i><\/b>\u00a0to drive sales and revenue growth.<\/li><li>Coordinate with partners to implement <b><i><i>sales enablement programs<\/i><\/i><\/b>\u00a0and achieve sales objectives.<\/li><li>Manage the onboarding process for new partners and provide ongoing support to ensure their success.<\/li><li>Work closely with partners to understand customer needs and facilitate the adoption of <b><i><i>SaaS solutions<\/i><\/i><\/b>.<\/li><li>Set up new processes and workflows to address client requirements and improve sales efficiency.<\/li><\/ul><p><\/p><p><\/p><p><b><b>Pipeline and Performance Monitoring<\/b><\/b><\/p><ul><li>Stay informed about the market trends and competitive landscape, providing insights to the Sales Manager to formulate strategy and make informed decision.<\/li><li><b><i><i>Proactively track run rates of the pipeline including hand-off rate, close rate, velocity, and conversion rate<\/i><\/i><\/b>. This will help in identifying trends, forecasting sales performance, and making data-driven decisions to optimize the sales pipeline and improve overall sales effectiveness.<\/li><li><b><i><i>Collaborate with the Inside Sales Team and Account Managers<\/i><\/i><\/b>\u00a0to actively monitor the hand-off pipeline, gather feedback from partners and customers, update all stakeholders on sales closure status, and support the execution of close plans to ensure alignment with overall business goals. Support the execution of close plans by finalizing terms with the customer, addressing objections, coordinating with teams like legal and finance, and ensuring all documentation is completed to successfully close sales deals.<\/li><\/ul><p><\/p><p><b><b>Sales Enablement &amp; Opportunity Identification <\/b><\/b><\/p><ul><li>Identify and address complex roadblocks that may hinder the sales process, ensuring partners can effectively meet customer requirements.<\/li><li>Design and execute sales enablement programs to enhance partner capabilities and \u00a0channel partners in generating revenue.<\/li><li>Collaborate with partners to create tailored marketing and sales strategies that align with company objectives.<\/li><li>Provide partners with the necessary resources, training, and support to enhance their sales capabilities.<\/li><li>Monitor partner performance and provide feedback to optimize sales outcomes.<\/li><li>Develop and gain insights into SaaS solution adoption for the Hong Kong market through partner sales strategy.<\/li><li>Contribute to the organization\u2019s growth by identifying and pursuing new business opportunities.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-4 years of proven experience in channel sales, partner management, distributor or reseller management.<\/li><li>Experience with high-volume calling with strong background in managing and expanding channel partner networks, ideally with familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Demonstrate excellent command of <b><b>Cantonese and English language<\/b><\/b>\u00a0(verbal and written).<\/li><li>Have experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Excellent communication and customer-facing skills with the ability to handle rejections and manage challenges effectively.<\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li>Ability to work independently, manage ambiguity, and uncover complex roadblocks.<\/li><li>Curiosity and eagerness to develop business insights into SaaS solutions.<\/li><li>Demonstrated aptitude to learn and optimize new technology and data.<\/li><\/ul>\",\"ats_external_id\":\"R1530349\",\"location\":\"Shenzhen, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:00.535+08:00\",\"created_at\":\"2025-11-28T12:25:33.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Partner-Success--PCM--Hong-Kong-_R1530349\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B 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10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"cnxglobalnonadvsory\",\"campaign_id\":\"6357\",\"source\":\"Talkpush\",\"id\":1755,\"_score\":1},{\"campaign_title\":\"Associate, Customer Acquisition R1574892\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition (Mainland China\/ Taiwan)\",\"street\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Shanghai\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin speaking Sales Representative to join the Mainland China team based in Suzhou. This is a permanent position with onsite working environment.\\n\\nThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>As an\u00a0Associate Sales Representative\u00a0in our team, you will :<\/p><p><b><b>Customer Engagement and Consultative Selling:<\/b><\/b><\/p><ul><li>Engage with <b><i><i>SMB (small and medium businesses) B2B customers<\/i><\/i><\/b>\u00a0to understand their needs and identify opportunities for consultative selling, offering <b><i><i>tailored SaaS cloud technology solutions<\/i><\/i><\/b>\u00a0that meet customer requirements and drive business transformation.<\/li><li><span>Convert prospects and qualified leads<\/span>\u00a0into opportunities and revenue by evaluating them through various criteria, such as <b><i><i>BANT<\/i><\/i><\/b>\u00a0(Budget, Authority, Need, and Timeline).<\/li><li>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/li><li>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/li><li>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/li><li>Develop and maintain relationships with prospective customers across different organizational levels to promote <b><i><i>SaaS solution adoption<\/i><\/i><\/b>.<\/li><li>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/li><li>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/li><li>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/li><\/ul><p><\/p><p><b><b>Sales Forecasting &amp; Data Analysis<\/b><\/b><\/p><ul><li>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority.<\/li><\/ul><p><\/p><p><b><b>Revenue Generation &amp; CRM Management<\/b><\/b><\/p><ul><li>Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. Collaborate with internal teams to ensure a seamless sales process from discovery to deal closure.<\/li><\/ul><p><\/p><p>We\u2019ll be a great match if you have:<\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>Have 2-3 years of sales \u00a0or account management experience, including consultative-based sales, inside sales, upselling, cross-selling or renewal sales.<\/li><li>Experience with high-volume calling with a proven track record of sales or account management, ideally within the <b><i><i>software, hardware or technology service industries<\/i><\/i><\/b>.<\/li><li>Demonstrate excellent command of <b><b>Chinese language<\/b><\/b>\u00a0(verbal and written).<\/li><li>Have experience managing the <b><i><i>Greater China\/ Mainland China\/ Taiwan market<\/i><\/i><\/b>.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li><span>Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.<\/span><\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li><span>Demonstrated aptitude to learn and optimize new technology and data.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1574892\",\"location\":\"Shanghai, Shanghai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:39.752+08:00\",\"created_at\":\"2025-11-28T12:24:51.937+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---Unit-2605B26th-FloorWest-TowerChina-Overseas-Fortune-Center\/Associate--Customer-Acquisition--Mainland-China--Taiwan-_R1574892\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Shanghai\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215131\",\"primary_location\":{\"id\":\"CN-SUZ-WESTT-01\",\"wid\":\"38ed7a0adf89101dc104dd75b3ce0000\",\"descriptor\":\"CHN Suzhou - 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Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Shanghai\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin & English speaking Renewal Sales Representative (On-site) to join one of our exciting, expansion projects.\\n\\nThe Renewal Sales Representative is responsible for leads Customer end to end Renewal Process, driving the engagement through to closure, ensuring deal is processed On time (OTR). Manages and executes plans for (EA) renewals pipeline, to ensure targets and customer business needs are met; coordinates extended teams to drive renewal strategy, optimizing upsell\/cross sell opportunity. Qualifies lead to opportunity stage (40%*) & customer commits to move forward & explore renewal options further. 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Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<p><span><span><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/span><\/span><\/p><p><\/p><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b><b>Training and Reporting<\/b><\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/span><\/p><ul><li>Bachelor degree, major in computer science is preferred<\/li><li>More than 5\u00a0years of experience in pre-sales or technical consulting role with customer-facing approach. More than 3 years of experience in technical sales of cloud products or related solutions.<\/li><li>Strong familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Excellent command of <b><b>Cantonese and English<\/b><\/b><b><b>\u00a0language<\/b><\/b>\u00a0proficiency (verbal and written).<\/li><li>Experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>\u00a0is encouraged to apply for this role.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - 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Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Shanghai\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin & English speaking Technical Sales Representative (On-site) to join one of our exciting, expansion projects.\\n\\nReporting to the Sales Manager, the Associate Technical Sales Specialist is the key technical expert responsible for providing in-depth technical consulting for sales opportunities across a broad portfolio of moderate to highly complex technology cloud solution products for the Greater China region. \\n\\nAs the Technical Sales Specialist, you will prepare technical insights and presentations to align with customers' needs and IT initiatives in SaaS solution adoption. You will support the inside sales team in generating new business and growing existing accounts by assessing advanced application needs and offering tailored solutions. Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\\n\\nSuccessful candidates will have sound knowledge in Cloud Computing or Open-Source Software (OSS), strong technical assessment and evaluation skills, with a customer-centric approach to drive success through persuasive processes and explore various technical recommendations to improve or enable customers\u2019 cloud adoption journeys. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><\/p><p><b><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/b><\/p><p><\/p><p><b>Technical Solution Development &amp; Customer Engagement<\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b>Market and Product Knowledge<\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i>SaaS solution adoption<\/i><\/b> effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b>Training and Reporting<\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><\/p><p>We\u2019ll be a great match if you\u2026\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-3 years of experience in pre-sales or technical consulting role with customer-facing approach.<\/li><\/ul><ul><li>Strong familiarity in <b><i>software or hardware solution selling\/ service industry<\/i><\/b>.<\/li><li>Excellent command of <b>Chinese language<\/b> proficiency (verbal and written).<\/li><li>Have experience managing the <b><i>Greater China\/ Mainland China\/ Taiwan market<\/i><\/b>.<\/li><li>Experience working with or selling <b><i>Cloud Computing<\/i><\/b> such as Software as a Service <b><i>(SaaS)<\/i><\/b>\/ Platform as a Service <b><i>(PaaS)<\/i><\/b>\/ Infrastructure as a Service <b><i>(IaaS)<\/i><\/b> would be highly advantageous.<\/li><li>Have experience or exposure to <b><i>Open Source Software (OSS)<\/i><\/b> including but not limited to\u00a0 Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar solutions.<\/li><\/ul><ul><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects<\/li><li>Excellent knowledge of CRM such as Microsoft Office, Google Workspace, Salesforce, Oracle tools and\/or programs.<\/li><\/ul>\",\"ats_external_id\":\"R1573178\",\"location\":\"Shanghai, Shanghai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:39.641+08:00\",\"created_at\":\"2025-11-28T12:23:40.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---Unit-2605B26th-FloorWest-TowerChina-Overseas-Fortune-Center\/Associate--Technical-Sales_R1573178\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Shanghai\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215131\",\"primary_location\":{\"id\":\"CN-SUZ-WESTT-01\",\"wid\":\"38ed7a0adf89101dc104dd75b3ce0000\",\"descriptor\":\"CHN Suzhou - 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18 Software Park Road(DLSP9)\",\"address\":\"CHN Dalian - 18 Software Park Road(DLSP9)\",\"city\":\"DALIAN\",\"state\":\"Liaoning\",\"postal_code\":\"116023\",\"region\":null,\"country\":\"China\",\"short_description\":\"Reporting to the Sales Manager, the Renewal Sales Specialist role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team.\\n\\n\\nYou will articulate the value of products or services to customers and accountable for revenue retention motions including product\/service contract renewals, extension, upsell and expansion for health technology products across Japan region.\\n\\n\\nAs part of our organization\u2019s growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business. We\u2019re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.\\n\\n\\nSuccessful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nAt Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you. A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world\u2019s best brands. \\n\\nWorking at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. 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Responsible for overseeing the management of highly complex and large sales deal of B2B renewal sales business accounts for health technology products.\\n\\nAs a Senior Sales Manager, you will be leading a team of about Inside Sales team and be accountable for driving team performance through revenue retention motions (product\/ service contract renewals, extension, upsell and expansion).\u00a0You are accountable to ensure the day-to-day operation will have a smooth process and strive to overachieve KPI\/ SLA set by the client and the management; strengthen the relationship and expectations of the client; and manage the program yearly budget and revenues. \\n\\nAs part of our organization\u2019s growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business.  \\n\\nThe ideal candidate is a competitive self-starter, with strong sales track record (B2B direct selling or partner management) with some people leadership experience, and able to thrive in a fast-paced environment. If you possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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Service client - Marrakech - Espagnol\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! <\/b><b>&#x1f3af;<\/b><\/p><p><b>\u00bfQui\u00e9nes somos?<\/b><\/p><p><\/p><p>Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p><p><\/p><p><b>Tu misi\u00f3n como Asesor\/a de Servicio al Cliente<\/b><\/p><p><\/p><p>Como Asesor\/a de Servicio al Cliente, desempe\u00f1ar\u00e1s un papel fundamental al:<\/p><ul><li><b>Responder a las necesidades de los clientes<\/b> : Asegurar un servicio de calidad respondiendo preguntas por tel\u00e9fono, por correo electr\u00f3nico o por chat.<\/li><li><b>Resolver problemas<\/b> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci\u00f3n del cliente.<\/li><li><b>Fidelizar a los clientes<\/b> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/li><li><b>Contribuir a la mejora continua<\/b> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/li><\/ul><p><\/p><p><b>Lo que te ofrecemos<\/b><\/p><p><\/p><p>En Concentrix, damos prioridad a la valorizaci\u00f3n de nuestros talentos. Aqu\u00ed tienes los beneficios \u00fanicos que ofrecemos para reconocer tu contribuci\u00f3n:<\/p><ul><li><b>Una remuneraci\u00f3n atractiva con bonificaciones adicionales<\/b>:<ul><li>Bonificaci\u00f3n de idioma para nuestros Game-Changers multiling\u00fces.<\/li><li>Bonificaci\u00f3n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/li><li>Bonificaci\u00f3n especial por A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Excepcionales beneficios sociales<\/b> :<ul><li>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal\u00e9, K\u00e9nitra, Agadir, Marrakech, F\u00e8s y Mekn\u00e8s.<\/li><li>Seguro de salud ventajoso y pensi\u00f3n adicional despu\u00e9s de un a\u00f1o.<\/li><li>Horarios flexibles con la opci\u00f3n de teletrabajo despu\u00e9s de un per\u00edodo de integraci\u00f3n.<\/li><li>Acceso gratuito a nuestro gimnasio.<\/li><li>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log\u00edsticas.<\/li><li>Formaci\u00f3n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/li><\/ul><\/li><li><b>Un entorno de trabajo din\u00e1mico<\/b>:<ul><li>Actividades tem\u00e1ticas y regalos a lo largo del a\u00f1o para fomentar el esp\u00edritu de equipo.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>El perfil de nuestros Game-Changers<\/b><\/p><p><\/p><p>Buscamos talentos que:<\/p><ul><li><b>Dominen perfectamente el espa\u00f1ol, tanto de forma escrita como oral<\/b>, el conocimiento de ingl\u00e9s es un plus. &#x1f5e3;\ufe0f<\/li><li>Tengan un excelente sentido de la comunicaci\u00f3n, sean organizados, aut\u00f3nomos y mantengan una actitud positiva. &#x1f4a1;<\/li><li>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog\u00edas. &#x1f5a5;\ufe0f<\/li><li>Acepten desaf\u00edos con entusiasmo y tengan pasi\u00f3n por la satisfacci\u00f3n del cliente. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Nuestro proceso de selecci\u00f3n<\/b><\/p><p><\/p><p><b>Pruebas en l\u00ednea (1h)<\/b>: Una vez recibida tu candidatura, recibir\u00e1s un correo electr\u00f3nico con una invitaci\u00f3n para participar en una serie de pruebas en l\u00ednea. Estas evaluaciones interactivas est\u00e1n dise\u00f1adas para valorar tus habilidades ling\u00fc\u00edsticas, t\u00e9cnicas y tu personalidad. \u00a1Un paso clave para entender mejor tu potencial y destacarte!<\/p><p><\/p><p><b>Entrevista telef\u00f3nica<\/b>: Una conversaci\u00f3n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p><p><\/p><p><b>Entrevista presencial<\/b>: Una conversaci\u00f3n m\u00e1s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p><p><\/p><p>\u00bfEst\u00e1s listo para asumir el desaf\u00edo? \u00a1\u00danete a la aventura de Concentrix, donde la innovaci\u00f3n y la excelencia se encuentran! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674290\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T07:59:12.399+08:00\",\"created_at\":\"2025-11-28T10:47:40.842+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Service-client---Marrakech---Espagnol_R1674290\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Apply now!\\n\\nWant more details? Keep reading...\",\"long_description\":\"<p><\/p><p><b>Join a team that turns every call into an opportunity! <\/b><b>&#x1f3af;<\/b><\/p><p><b>Who are we?<\/b><\/p><p><br \/>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p><p><\/p><p><b>Your role as a Customer Service Advisor<\/b><\/p><p><\/p><p>As a Customer Service Advisor, you\u2019ll play a key part in:<br \/>\u2022 <b>Meeting customer needs:<\/b> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br \/>\u2022 <b>Solving problems:<\/b> Addressing customer issues or complaints to ensure satisfaction.<br \/>\u2022 <b>Building customer loyalty:<\/b> Offering personalized solutions to strengthen customer trust and loyalty.<br \/>\u2022 <b>Contributing to continuous improvement:<\/b> Sharing customer feedback to enhance our services and processes.<\/p><p><\/p><p><b>What we offer:<\/b><\/p><p><\/p><p>At Concentrix, we place high value on our talent. 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Service client - Marrakech - Fran\u00e7ais\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref :\\n\\n- Nous recrutons des conseillers clients en r\u00e9ception d\u2019appels \u00e0 Marrakech\\n- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\n\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p><b>E<\/b><b>ntretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1674274\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:29:24.411+08:00\",\"created_at\":\"2025-11-28T10:44:19.941+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Service-client---Marrakech---Franais_R1674274\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Postule maintenant !\\n\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1674277\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.831+08:00\",\"created_at\":\"2025-11-28T10:42:55.142+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Service-client---Marrakech---Franais---Anglais_R1674277\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Back Office -F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<h3><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/h3><h3><\/h3><h3><b>Qui sommes-nous ?<\/b><\/h3><h3><\/h3><h3>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/h3><h3><\/h3><h3><b>Votre mission en tant que Conseiller Client Back Office<\/b><\/h3><h3><\/h3><h3>En tant que Conseiller Client Back Office, vous jouerez un r\u00f4le cl\u00e9 en :<\/h3><ul><li><h3><b>Traitant les demandes clients avec pr\u00e9cision<\/b> : Traiter les demandes et sollicitations des clients par le biais de canaux \u00e9crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant \u00e0 un suivi pr\u00e9cis et structur\u00e9.<\/h3><\/li><li><h3><b>R\u00e9solvant les probl\u00e8mes efficacement<\/b> : Analyser les demandes, identifier les solutions adapt\u00e9es et traiter les r\u00e9clamations pour garantir la satisfaction client.<\/h3><\/li><li><h3><b>Assurant la qualit\u00e9 et la conformit\u00e9<\/b> : Respecter les proc\u00e9dures internes et les normes de qualit\u00e9 dans chaque interaction pour maintenir un service irr\u00e9prochable.<\/h3><\/li><li><h3><b>Contribuant \u00e0 la fid\u00e9lisation des clients<\/b> : Proposer des r\u00e9ponses personnalis\u00e9es qui renforcent la confiance et la relation client.<\/h3><\/li><\/ul><h3><\/h3><h3><b>Ce que nous vous offrons <\/b><\/h3><h3><\/h3><h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/h3><ul><li><h3><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<\/h3><ul><li><h3>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/h3><\/li><li><h3>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/h3><\/li><li><h3>Prime sp\u00e9ciale A\u00efd El Adha.<\/h3><\/li><\/ul><\/li><li><h3><b>Des avantages sociaux exceptionnels<\/b> :<\/h3><ul><li><h3>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/h3><\/li><li><h3>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/h3><\/li><li><h3>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/h3><\/li><li><h3>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/h3><\/li><li><h3>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/h3><\/li><\/ul><\/li><li><h3><b>Un environnement de travail dynamique :<\/b><\/h3><ul><li><h3>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/h3><\/li><\/ul><\/li><\/ul><h3><\/h3><h3><b>Le profil de nos Game-Changers<\/b><\/h3><h3><\/h3><h3>Nous recherchons des talents qui :<\/h3><ul><li><h3><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/h3><\/li><li><h3><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/h3><\/li><li><h3><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/h3><\/li><li><h3><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/h3><\/li><\/ul><h3><\/h3><h3><b>Notre processus de recrutement<\/b><\/h3><h3><\/h3><h3><b>1- Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/h2><ul><li><h2><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<\/h2><ul><li><h2>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/h2><\/li><li><h2>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/h2><\/li><li><h2>Prime sp\u00e9ciale A\u00efd El Adha.<\/h2><\/li><\/ul><\/li><li><h2><b>Des avantages sociaux exceptionnels<\/b> :<\/h2><ul><li><h2>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/h2><\/li><li><h2>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/h2><\/li><li><h2>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/h2><\/li><li><h2>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/h2><\/li><li><h2>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/h2><\/li><\/ul><\/li><li><h2><b>Un environnement de travail dynamique :<\/b><\/h2><ul><li><h2>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/h2><\/li><\/ul><\/li><\/ul><h2><\/h2><h2><b>Le profil de nos Game-Changers<\/b><\/h2><h2>Nous recherchons des talents qui :<\/h2><h2><\/h2><ul><li><h2><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais, <\/b>aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral &#x1f5e3;\ufe0f<\/h2><\/li><li><h2><b>Poss\u00e8dent d&#39;excellentes comp\u00e9tences en communication<\/b> : Sont clairs, p\u00e9dagogues et patients, avec une capacit\u00e9 \u00e0 expliquer des solutions techniques de mani\u00e8re accessible. &#x1f4a1;<\/h2><\/li><li><h2><b>D\u00e9montrent des aptitudes techniques solides<\/b> : Ont une bonne compr\u00e9hension des outils digitaux, des syst\u00e8mes techniques, et une curiosit\u00e9 pour apprendre rapidement de nouvelles technologies. &#x1f5a5;\ufe0f<\/h2><\/li><li><h2><b>Adoptent une approche structur\u00e9e et proactive<\/b> : Sont organis\u00e9s, autonomes et capables de g\u00e9rer efficacement les priorit\u00e9s, m\u00eame sous pression. \u2699\ufe0f<\/h2><\/li><\/ul><h2><\/h2><h2><b>Notre processus de recrutement<\/b><\/h2><h2><b>1- Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n- Nous recrutons des conseillers commerciaux \u00e0 F\u00e8s avec un salaire allant jusqu\u2019\u00e0 7100 Dhs.\\n- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !<\/b><br \/>\u00a0<\/p><p><b>Qui sommes-nous ?<\/b><br \/>\u00a0<\/p><p><b>Concentrix <\/b>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><br \/><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><p><br \/>\u2022\u00a0\u00a0 <b>\u00a0En promouvant des produits ou services de nos clients :<\/b> \u00a0Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>\u2022\u00a0\u00a0 <b>\u00a0En n\u00e9gociant et fid\u00e9lisant : <\/b>\u00a0Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<br \/>\u2022\u00a0\u00a0 <b>\u00a0En boostant la performance collective :<\/b> \u00a0Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/p><p><\/p><p><b>Ce que nous vous offrons\u00a0<\/b><\/p><p><\/p><p>Chez <b>Concentrix, <\/b>nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p><br \/>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience :<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Un package de 7100 DH d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<br \/>\u2022\u00a0\u00a0 \u00a0Si tu es d\u00e9butant (e) , <b>un package exceptionnel de 4600 DH t\u2019est propos\u00e9(e).<\/b><\/p><p><br \/><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<br \/>\u2022\u00a0\u00a0 \u00a0Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<br \/>\u2022\u00a0\u00a0 \u00a0Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<br \/>\u2022\u00a0\u00a0 \u00a0Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<br \/>\u2022\u00a0\u00a0 \u00a0Prime sp\u00e9ciale A\u00efd El Adha.<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<br \/><b>De nombreux avantages suppl\u00e9mentaires :<\/b><\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<br \/>\u2022\u00a0\u00a0 \u00a0Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>\u2022\u00a0\u00a0 \u00a0Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<br \/>\u2022\u00a0\u00a0 \u00a0Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<br \/>\u2022\u00a0\u00a0 \u00a0Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><p><br \/><b>Un environnement de travail dynamique :<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/p><p><br \/><b>Le profil de nos Game-Changers<\/b><br \/>Nous recherchons des talents qui :<br \/>\u2022\u00a0\u00a0 \u00a0Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<br \/>\u2022\u00a0\u00a0 \u00a0Poss\u00e8dent un excellent sens de la communication, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<br \/>\u2022\u00a0\u00a0 \u00a0Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<br \/>\u2022\u00a0\u00a0 \u00a0Rel\u00e8vent les d\u00e9fis avec enthousiasme et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><br \/><b>1- Tests en ligne (1h) : <\/b>Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<br \/><b>2- \u00c9change t\u00e9l\u00e9phonique : <\/b>Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de ton profil.<br \/><b>3- Entretien en pr\u00e9sentiel : <\/b>Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? Rejoins l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1674283\",\"location\":\"F\u00e8s, F\u00e8s-Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.254+08:00\",\"created_at\":\"2025-11-28T10:40:00.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Conseiller-Client--F-H----Tlvente---Fs---Franais_R1674283\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 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Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p><p><\/p><p><b>Ihre Aufgabe als Kundenservice-Berater\/in<\/b><\/p><p><\/p><p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p><ul><li><b>Die Bed\u00fcrfnisse der Kunden beantworten<\/b>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/li><li><b>Probleme l\u00f6sen<\/b>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew\u00e4hrleisten.<\/li><li><b>Kunden betreuen<\/b>: Bereitstellung ma\u00dfgeschneiderter L\u00f6sungen, um das Vertrauen und die Loyalit\u00e4t der Kunden zu st\u00e4rken.<\/li><li><b>Zur kontinuierlichen Verbesserung beitragen<\/b>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/li><\/ul><p><\/p><p><b>Was wir Ihnen bieten<\/b><\/p><p><\/p><p>Bei Concentrix legen wir gro\u00dfen Wert auf die Wertsch\u00e4tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p><ul><li><b>Attraktive Verg\u00fctung mit zus\u00e4tzlichen Boni<\/b>:<ul><li>Sprachbonus f\u00fcr unsere multilingualen Game-Changer.<\/li><li>Regelm\u00e4\u00dfigkeitsbonus ab dem 12. 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Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F\u00e4higkeiten sowie Ihre Pers\u00f6nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p><p><\/p><p><b>Telefonisches Gespr\u00e4ch<\/b>: Ein erstes Gespr\u00e4ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr\u00fcfen, ob Ihr Profil zu uns passt.<\/p><p><\/p><p><b>Vor-Ort-Interview<\/b>: Ein ausf\u00fchrliches Gespr\u00e4ch zur Validierung Ihrer F\u00e4higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p><p><\/p><p>Bereit, die Herausforderung anzunehmen? Schlie\u00dfen Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674287\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-09T07:59:13.605+08:00\",\"created_at\":\"2025-11-28T10:38:15.942+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Service-client---Marrakech---Allemand_R1674287\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Service Client - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":\"F\u00e8s-Mekn\u00e8s\",\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\u00a0&#x1f3af;<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Qui sommes-nous ?<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><b><span><span><span><span><span><span><span><span><span><span><span><span><span>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/b><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ce que nous vous offrons<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Chez <b>Concentrix<\/b>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime sp\u00e9ciale A\u00efd El Adha.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Des avantages sociaux exceptionnels<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Un environnement de travail dynamique<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><\/ul><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Le profil de nos Game-Changers<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><b><span><span><span><span><span><span><span><span><span><span><span><span><span>Nous recherchons des talents qui :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/b><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.\u00a0&#x1f5e3;\ufe0f<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive.\u00a0&#x1f4a1;<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ma\u00eetrisent les outils digitaux\u00a0<\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.\u00a0&#x1f5a5;\ufe0f<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client.\u00a0&#x1f31f;<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Notre processus de recrutement<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>1- Tests en ligne (1h)<\/b> :\u00a0Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>2- \u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement\u00a0pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3>3- <span><span><span><span><span><span><span><span><span><span><span><span><span><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences\u00a0et aligner vos ambitions avec notre culture.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?\u00a0<\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 l&#39;innovation et l&#39;excellence se rencontrent !<b>&#x1f680;<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><\/h3>\",\"ats_external_id\":\"R1674275\",\"location\":\"F\u00e8s, F\u00e8s-Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.423+08:00\",\"created_at\":\"2025-11-28T10:38:11.542+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Conseiller-Client--F-H----Service-Client---Fs---Franais_R1674275\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 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T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n\u2022\\tNous recrutons des conseillers commerciaux \u00e0 Marrakech avec un salaire allant jusqu\u2019\u00e0 7000 Dhs\\n\u2022\\tPrimes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client\u00a0!<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/li><li><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/li><li><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package de <b>7000 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><li>Si tu es d\u00e9butant (e) , un <b>package exceptionnel de 4500 DH<\/b> t\u2019est propos\u00e9(e).<\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir <b>Concentrix<\/b> et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? <\/b>Rejoins l\u2019aventure <b>Concentrix<\/b>, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1674284\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-10T07:59:19.802+08:00\",\"created_at\":\"2025-11-28T10:36:44.549+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Conseiller-Client--F-H----Tlvente---Marrakech---Franais_R1674284\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p><p><\/p><p><b>Tu Misi\u00f3n<\/b>: <b>Polivalencia e Impacto Como pilar de nuestra expansi\u00f3n en Espa\u00f1a, ser\u00e1s un experto polivalente. <\/b><\/p><p><\/p><p>Tus responsabilidades clave se articulan en cuatro ejes:Venta y Retenci\u00f3n:<\/p><ul><li>Transformar las llamadas entrantes en oportunidades de venta y fidelizaci\u00f3n para nuestros clientes franceses y espa\u00f1oles.<\/li><li>Soporte al Cliente (B2C): Guiar a nuestros clientes particulares en la instalaci\u00f3n y el uso de nuestras soluciones con un enfoque simple y pedag\u00f3gico.<\/li><li>Relaci\u00f3n con Socios (B2B): Informar a nuestros socios y atender sus solicitudes para garantizar una colaboraci\u00f3n de excelencia.<\/li><li>Desarrollo del Mercado Espa\u00f1ol: Participar activamente en la construcci\u00f3n y mejora de la experiencia del cliente en Espa\u00f1a, nuestra nueva frontera estrat\u00e9gica.<\/li><\/ul><p><\/p><p><b>Lo que te ofrecemos<\/b><\/p><p><\/p><p>En Concentrix, damos prioridad a la valorizaci\u00f3n de nuestros talentos. Aqu\u00ed tienes los beneficios \u00fanicos que ofrecemos para reconocer tu contribuci\u00f3n:<\/p><ul><li><b>Una remuneraci\u00f3n atractiva con bonificaciones adicionales<\/b>:<ul><li>Bonificaci\u00f3n de idioma para nuestros Game-Changers multiling\u00fces.<\/li><li>Bonificaci\u00f3n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/li><li>Bonificaci\u00f3n especial por A\u00efd El Adha.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Excepcionales beneficios sociales<\/b>\u00a0:<ul><li>Trabajo presencial en nuestro sitio de Concentrix en F\u00e8s<\/li><li>Seguro de salud ventajoso y pensi\u00f3n adicional despu\u00e9s de un a\u00f1o.<\/li><li>Acceso gratuito a nuestro gimnasio.<\/li><li>Formaci\u00f3n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Un entorno de trabajo din\u00e1mico<\/b>:<ul><li>Actividades tem\u00e1ticas y regalos a lo largo del a\u00f1o para fomentar el esp\u00edritu de equipo.<\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><b>El perfil de nuestros Game-Changers<\/b><\/p><p><\/p><p>Buscamos talentos que:<\/p><ul><li>Dominen perfectamente el espa\u00f1ol, tanto de forma escrita como oral, buen nivel de franc\u00e9s hablado y escrito. &#x1f5e3;\ufe0f<\/li><li>Tengan un excelente sentido de la comunicaci\u00f3n, una buena \u00a0vision comercial sean organizados, aut\u00f3nomos y mantengan una actitud positiva. &#x1f4a1;<\/li><li>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog\u00edas. &#x1f5a5;\ufe0f<\/li><li>Acepten desaf\u00edos con entusiasmo y tengan pasi\u00f3n por la satisfacci\u00f3n del cliente.&#x1f31f;<\/li><\/ul><p><\/p><p><b>Nuestro proceso de selecci\u00f3n<\/b><\/p><p><b>Pruebas en l\u00ednea (1h)<\/b>: Una vez recibida tu candidatura, recibir\u00e1s un correo electr\u00f3nico con una invitaci\u00f3n para participar en una serie de pruebas en l\u00ednea. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1673927\",\"location\":\"Ariana\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:47.992+08:00\",\"created_at\":\"2025-11-28T10:26:27.255+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Bilingue--Cooptation-_R1673927\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ariana\",\"state\":null,\"country\":{\"wid\":\"db69e508446c11de98360015c5e6daf6\",\"iso2\":\"TN\",\"iso3\":\"TUN\",\"descriptor\":\"Tunisia\",\"iso_numeric\":\"788\"},\"postal_code\":\"2035\",\"primary_location\":{\"id\":\"TN-TUN-METIE-Y0\",\"wid\":\"b67da9176e3d1062f9dd41572b7fbd43\",\"descriptor\":\"TUN Tunis - Charguia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"selima.benammar@concentrix.com\"},\"first_name\":\"Ben Ammar, Selima\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101100069\",\"wid\":\"ca3ee1a4e6b1105d7d36f8909f4a4e28\",\"descriptor\":\"Mohamed Jaziri (101100069)\"},{\"id\":\"102025682\",\"wid\":\"86b79d593d28010df1ce1d4552ae0000\",\"descriptor\":\"Helmi Zeramdini (102025682)\"},{\"id\":\"102370949\",\"wid\":\"590908b407111025408cc3a61ef90000\",\"descriptor\":\"Ichraq Najjar (102370949)\"},{\"id\":\"103358227\",\"wid\":\"512e98d2de2e101ec56439dc13e40000\",\"descriptor\":\"Mohamed Gabsi (103358227)\"},{\"id\":\"102105028\",\"wid\":\"578525801f63100faeab465a546a0000\",\"descriptor\":\"Selima Ben Ammar (102105028)\"},{\"id\":\"103017736\",\"wid\":\"ba5b2273767510144c7b5e8797f30000\",\"descriptor\":\"Maryem Khadraoui (103017736)\"},{\"id\":\"168083\",\"wid\":\"60219339f7a01064837ab665cb448924\",\"descriptor\":\"Chadlia Mathlouthi (168083)\"},{\"id\":\"298219\",\"wid\":\"60219339f7a0106475ee1f5c1c7aa8f0\",\"descriptor\":\"Najla Jlassi (298219)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355177\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Bilingue--Cooptation-_R1673927\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Bilingue--Cooptation-_R1673927\/apply\",\"job_requisition_id\":\"R1673927\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haythem.lakhnech@concentrix.com\"},\"first_name\":\"Haythem Lakhneche (166640)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673927\",\"wid\":\"018231f61c031032af45b121f6370000\",\"descriptor\":\"Conseiller Client Bilingue (Cooptation)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"12229\",\"source\":\"Talkpush\",\"id\":998,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674358\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat - Anglais\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/b><\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p><b>Des avantages sociaux exceptionnels :<\/b><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique :<\/b><\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Tests en ligne (1h) :<\/b> Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique <\/b>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel <\/b>: Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674358\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.667+08:00\",\"created_at\":\"2025-11-28T10:25:43.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Conseiller-Client--F-H----Service-client---Rabat---Anglais_R1674358\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 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Charguia\",\"address\":\"TUN Tunis - Charguia\",\"city\":\"Ariana\",\"state\":\"Tunis Governorate\",\"postal_code\":\"2035\",\"region\":null,\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement l&#39;anglais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1674386\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.192+08:00\",\"created_at\":\"2025-11-28T10:24:23.737+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Service-Client---Agadir---Anglais_R1674386\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p><p><\/p><p><b>Tu misi\u00f3n como Asesor\/a de Servicio al Cliente<\/b><\/p><p><\/p><p>Como Asesor\/a de Servicio al Cliente, desempe\u00f1ar\u00e1s un papel fundamental al:<\/p><ul><li><b>Responder a las necesidades de los clientes<\/b> : Asegurar un servicio de calidad respondiendo preguntas por tel\u00e9fono, por correo electr\u00f3nico o por chat.<\/li><li><b>Resolver problemas<\/b> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci\u00f3n del cliente.<\/li><li><b>Fidelizar a los clientes<\/b> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/li><li><b>Contribuir a la mejora continua<\/b> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/li><\/ul><p><\/p><p><b>Lo que te ofrecemos<\/b><\/p><p><\/p><p>En Concentrix, damos prioridad a la valorizaci\u00f3n de nuestros talentos. Aqu\u00ed tienes los beneficios \u00fanicos que ofrecemos para reconocer tu contribuci\u00f3n:<\/p><ul><li><b>Una remuneraci\u00f3n atractiva con bonificaciones adicionales<\/b>:<ul><li>Bonificaci\u00f3n de idioma para nuestros Game-Changers multiling\u00fces.<\/li><li>Bonificaci\u00f3n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/li><li>Bonificaci\u00f3n especial por A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Excepcionales beneficios sociales<\/b> :<ul><li>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal\u00e9, K\u00e9nitra, Agadir, Marrakech, F\u00e8s y Mekn\u00e8s.<\/li><li>Seguro de salud ventajoso y pensi\u00f3n adicional despu\u00e9s de un a\u00f1o.<\/li><li>Horarios flexibles con la opci\u00f3n de teletrabajo despu\u00e9s de un per\u00edodo de integraci\u00f3n.<\/li><li>Acceso gratuito a nuestro gimnasio.<\/li><li>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log\u00edsticas.<\/li><li>Formaci\u00f3n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/li><\/ul><\/li><li><b>Un entorno de trabajo din\u00e1mico<\/b>:<ul><li>Actividades tem\u00e1ticas y regalos a lo largo del a\u00f1o para fomentar el esp\u00edritu de equipo.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>El perfil de nuestros Game-Changers<\/b><\/p><p><\/p><p>Buscamos talentos que:<\/p><ul><li><b>Dominen perfectamente el espa\u00f1ol y el franc\u00e9s<\/b> <b>, tanto de forma escrita como oral<\/b>, el conocimiento de ingl\u00e9s es un plus. &#x1f5e3;\ufe0f<\/li><li>Tengan un excelente sentido de la comunicaci\u00f3n, sean organizados, aut\u00f3nomos y mantengan una actitud positiva. &#x1f4a1;<\/li><li>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog\u00edas. &#x1f5a5;\ufe0f<\/li><li>Acepten desaf\u00edos con entusiasmo y tengan pasi\u00f3n por la satisfacci\u00f3n del cliente. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Nuestro proceso de selecci\u00f3n<\/b><\/p><p><\/p><p><b>Pruebas en l\u00ednea (1h)<\/b>: Una vez recibida tu candidatura, recibir\u00e1s un correo electr\u00f3nico con una invitaci\u00f3n para participar en una serie de pruebas en l\u00ednea. Estas evaluaciones interactivas est\u00e1n dise\u00f1adas para valorar tus habilidades ling\u00fc\u00edsticas, t\u00e9cnicas y tu personalidad. \u00a1Un paso clave para entender mejor tu potencial y destacarte!<\/p><p><\/p><p><b>Entrevista telef\u00f3nica<\/b>: Una conversaci\u00f3n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p><p><\/p><p><b>Entrevista presencial<\/b>: Una conversaci\u00f3n m\u00e1s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p><p><\/p><p>\u00bfEst\u00e1s listo para asumir el desaf\u00edo? \u00a1\u00danete a la aventura de Concentrix, donde la innovaci\u00f3n y la excelencia se encuentran! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674378\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.269+08:00\",\"created_at\":\"2025-11-28T10:23:45.536+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Service-client---Agadir---Espagnol-Franais_R1674378\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Service client - Agadir - Espagnol\/Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"12093\",\"source\":\"Talkpush\",\"id\":1002,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1673900\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Langue Anglaise\",\"street\":\"TUN Tunis - Charguia\",\"address\":\"TUN Tunis - Charguia\",\"city\":\"Ariana\",\"state\":null,\"postal_code\":\"2035\",\"region\":null,\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1673900\",\"location\":\"Ariana\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:19:29.110+08:00\",\"created_at\":\"2025-11-28T10:23:12.742+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Langue-Anglaise_R1673900\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ariana\",\"state\":null,\"country\":{\"wid\":\"db69e508446c11de98360015c5e6daf6\",\"iso2\":\"TN\",\"iso3\":\"TUN\",\"descriptor\":\"Tunisia\",\"iso_numeric\":\"788\"},\"postal_code\":\"2035\",\"primary_location\":{\"id\":\"TN-TUN-METIE-Y0\",\"wid\":\"b67da9176e3d1062f9dd41572b7fbd43\",\"descriptor\":\"TUN Tunis - Charguia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"selima.benammar@concentrix.com\"},\"first_name\":\"Ben Ammar, Selima\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102025682\",\"wid\":\"86b79d593d28010df1ce1d4552ae0000\",\"descriptor\":\"Helmi Zeramdini (102025682)\"},{\"id\":\"102370949\",\"wid\":\"590908b407111025408cc3a61ef90000\",\"descriptor\":\"Ichraq Najjar (102370949)\"},{\"id\":\"103358227\",\"wid\":\"512e98d2de2e101ec56439dc13e40000\",\"descriptor\":\"Mohamed Gabsi (103358227)\"},{\"id\":\"102105028\",\"wid\":\"578525801f63100faeab465a546a0000\",\"descriptor\":\"Selima Ben Ammar (102105028)\"},{\"id\":\"103017736\",\"wid\":\"ba5b2273767510144c7b5e8797f30000\",\"descriptor\":\"Maryem Khadraoui (103017736)\"},{\"id\":\"168083\",\"wid\":\"60219339f7a01064837ab665cb448924\",\"descriptor\":\"Chadlia Mathlouthi (168083)\"},{\"id\":\"298219\",\"wid\":\"60219339f7a0106475ee1f5c1c7aa8f0\",\"descriptor\":\"Najla Jlassi (298219)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355204\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Langue-Anglaise_R1673900\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Tunisia---La-Charguia\/Conseiller-Client-Langue-Anglaise_R1673900\/apply\",\"job_requisition_id\":\"R1673900\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haythem.lakhnech@concentrix.com\"},\"first_name\":\"Haythem Lakhneche (166640)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673900\",\"wid\":\"faab3d561b851032ace2042894860000\",\"descriptor\":\"Conseiller Client Langue Anglaise\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"12071\",\"source\":\"Talkpush\",\"id\":1003,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1674393\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\u2022\\tNous recrutons des conseillers commerciaux \u00e0 Agadir avec un salaire allant jusqu\u2019\u00e0 7100 Dhs\\n\u2022\\tPrimes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client\u00a0!<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/li><li><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/li><li><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package de <b>7100 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Une exp\u00e9rience confirm\u00e9e en t\u00e9l\u00e9vente<\/b> dans le secteur des Fournisseurs d\u2019Acc\u00e8s \u00e0 Internet (<b>FAI<\/b>) est exig\u00e9e, avec un minimum d\u2019un an<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir <b>Concentrix<\/b> et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? <\/b>Rejoins l\u2019aventure <b>Concentrix<\/b>, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1674393\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:10.189+08:00\",\"created_at\":\"2025-11-28T10:22:24.641+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Expert-Tlvente-FAI---Agadir---Franais_R1674393\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b303b7021c0000\",\"descriptor\":\"Concentrix Agadir\",\"reference_id\":\"WMO10\",\"organization_reference_id\":\"WMO10\"},\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Agadir - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"12034\",\"source\":\"Talkpush\",\"id\":1004,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674336\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1674336\",\"location\":\"Agadir\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:29:21.378+08:00\",\"created_at\":\"2025-11-28T10:21:08.432+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Service-Client---Agadir---Franais_R1674336\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Service Client - Agadir - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11969\",\"source\":\"Talkpush\",\"id\":1006,\"_score\":1},{\"campaign_title\":\"Advisor I, Technical Support R1674398\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/p><p>&#x1f4b0; Prime de BIENVENUE de 1500 MAD pour les retenus ! &#x1f4b0;<\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l\u2019am\u00e9lioration de l\u2019exp\u00e9rience client et l\u2019optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l\u2019excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><b>Votre mission en tant que Conseiller Client Technique<\/b><\/p><p>En tant que Conseiller Client Technique, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><p>R\u00e9pondant avec pr\u00e9cision aux demandes des clients du march\u00e9 canadien pendant la plage horaire de 14h \u00e0 2h (heure locale).<\/p><\/li><li><p>Traitement des appels entrants pour r\u00e9pondre aux questions et r\u00e9soudre les probl\u00e9matiques techniques, tout en garantissant un suivi rigoureux.<\/p><\/li><li><p>R\u00e9solvant efficacement les probl\u00e8mes techniques : analyse des besoins clients, identification des solutions adapt\u00e9es, et accompagnement dans la r\u00e9solution.<\/p><\/li><li><p>D\u00e9montrant une aptitude technique avanc\u00e9e : utilisation des outils et technologies pour comprendre et r\u00e9soudre des situations complexes.<\/p><\/li><\/ul><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p><ul><li><p>R\u00e9mun\u00e9ration attractive avec primes suppl\u00e9mentaires :<\/p><ul><li><p>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/p><\/li><li><p>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/p><\/li><li><p>Prime sp\u00e9ciale A\u00efd El Adha.<\/p><\/li><\/ul><\/li><li><p>Avantages sociaux exceptionnels :<\/p><ul><li><p>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/p><\/li><li><p>Horaires flexibles avec possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s la p\u00e9riode d\u2019int\u00e9gration.<\/p><\/li><li><p>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/p><\/li><li><p>Transport assur\u00e9 pour un trajet s\u00e9curis\u00e9 vers le lieu de travail.<\/p><\/li><\/ul><\/li><li><p>Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><\/li><li><p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l\u2019ann\u00e9e.<\/p><\/li><\/ul><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><p>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais, \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral &#x1f5e3;\ufe0f<\/p><\/li><li><p>Sont disponibles pour travailler sur la plage horaire de 14h \u00e0 2h (heure locale)<\/p><\/li><li><p>Poss\u00e8dent d\u2019excellentes comp\u00e9tences en communication : clart\u00e9, p\u00e9dagogie, patience, avec une capacit\u00e9 \u00e0 expliquer des solutions techniques simplement &#x1f4a1;<\/p><\/li><li><p>Poss\u00e8dent une bonne aptitude technique : compr\u00e9hension des outils digitaux et des syst\u00e8mes techniques, avec une curiosit\u00e9 pour apprendre rapidement &#x1f5a5;\ufe0f<\/p><\/li><li><p>Sont organis\u00e9s, autonomes, proactifs et capables de g\u00e9rer efficacement les priorit\u00e9s m\u00eame sous pression \u2699\ufe0f<\/p><\/li><\/ul><p><b>Processus de recrutement<\/b><\/p><p>Tests en ligne (1h) : Apr\u00e8s r\u00e9ception de votre candidature, vous recevrez un email pour participer \u00e0 une s\u00e9rie de tests interactifs \u00e9valuant vos comp\u00e9tences linguistiques, techniques et votre personnalit\u00e9.<\/p><p>\u00c9change t\u00e9l\u00e9phonique : Conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p>Entretien en pr\u00e9sentiel : Discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674398\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:09.661+08:00\",\"created_at\":\"2025-11-28T10:20:28.842+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H-----Assistance-Technique-march-CANADIEN--Agadir---Franais---Anglais_R1674398\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p><p><\/p><p><b>Ihre Aufgabe als Kundenservice-Berater\/in<\/b><\/p><p><\/p><p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p><ul><li><b>Die Bed\u00fcrfnisse der Kunden beantworten<\/b>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/li><li><b>Probleme l\u00f6sen<\/b>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew\u00e4hrleisten.<\/li><li><b>Kunden betreuen<\/b>: Bereitstellung ma\u00dfgeschneiderter L\u00f6sungen, um das Vertrauen und die Loyalit\u00e4t der Kunden zu st\u00e4rken.<\/li><li><b>Zur kontinuierlichen Verbesserung beitragen<\/b>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/li><\/ul><p><\/p><p><b>Was wir Ihnen bieten<\/b><\/p><p><\/p><p>Bei Concentrix legen wir gro\u00dfen Wert auf die Wertsch\u00e4tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p><ul><li><b>Attraktive Verg\u00fctung mit zus\u00e4tzlichen Boni<\/b>:<ul><li>Sprachbonus f\u00fcr unsere multilingualen Game-Changer.<\/li><li>Regelm\u00e4\u00dfigkeitsbonus ab dem 12. Monat und leistungsorientierte Pr\u00e4mien.<\/li><li>Sonderbonus zu A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Hervorragende Sozialleistungen<\/b>:<ul><li>M\u00f6glichkeit, vor Ort oder remote zu arbeiten (f\u00fcr Personen au\u00dferhalb von Rabat, Sal\u00e9, K\u00e9nitra, Agadir, Marrakesch, F\u00e8s und Mekn\u00e8s).<\/li><li>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/li><li>Flexible Arbeitszeiten mit der M\u00f6glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/li><li>Kostenloser Zugang zu unserem Fitnessstudio.<\/li><li>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H\u00fcrden.<\/li><li>Kontinuierliche Weiterbildung, um Ihre F\u00e4higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/li><\/ul><\/li><li><b>Dynamische Arbeitsumgebung<\/b>:<ul><li>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F\u00f6rderung des Teamgeistes.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Das Profil unserer Game-Changer<\/b><\/p><p>Wir suchen Talente, die:<\/p><ul><li><b>Perfekt Deutsch sprechen und schreiben<\/b>, Englischkenntnisse sind von Vorteil. &#x1f5e3;\ufe0f<\/li><li>\u00dcber ausgezeichnete Kommunikationsf\u00e4higkeiten verf\u00fcgen, gut organisiert, selbstst\u00e4ndig sind und eine positive Einstellung haben. &#x1f4a1;<\/li><li>Digitale Werkzeuge beherrschen und eine nat\u00fcrliche Neugier zeigen, um neue Technologien zu adaptieren. &#x1f5a5;\ufe0f<\/li><li>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f\u00fcr Kundenzufriedenheit haben. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Unser Rekrutierungsprozess<\/b><\/p><p><\/p><p><b>Online-Tests (1h)<\/b>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F\u00e4higkeiten sowie Ihre Pers\u00f6nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p><p><\/p><p><b>Telefonisches Gespr\u00e4ch<\/b>: Ein erstes Gespr\u00e4ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr\u00fcfen, ob Ihr Profil zu uns passt.<\/p><p><\/p><p><b>Vor-Ort-Interview<\/b>: Ein ausf\u00fchrliches Gespr\u00e4ch zur Validierung Ihrer F\u00e4higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p><p><\/p><p>Bereit, die Herausforderung anzunehmen? 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages :<\/b><ul><li>Prime de transport<\/li><li>Prime de performance<\/li><li>Un contrat de travail de 40 heures par semaine.<\/li><\/ul><\/li><li><b>Conditions de travail optimales :<\/b><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l&#39;anglais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes)<\/b> : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p><b>2- Test de fran\u00e7ais et d&#39;anglais (30 minutes)<\/b> : \u00e9valuation de vos comp\u00e9tences linguistiques. <b>3-<\/b> <b>Entretien individuel (30 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! 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Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client\u00a0!<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/li><li><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/li><li><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package de <b>7100 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><li>Si tu es d\u00e9butant (e) , un <b>package exceptionnel de 4600 DH<\/b> t\u2019est propos\u00e9(e).<\/li><\/ul><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir <b>Concentrix<\/b> et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? <\/b>Rejoins l\u2019aventure <b>Concentrix<\/b>, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1674325\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:09.630+08:00\",\"created_at\":\"2025-11-28T10:19:07.032+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Tlvente---Agadir---Franais_R1674325\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client T\u00e9l\u00e9vente<\/b><\/p><p>En tant que Conseiller Client T\u00e9l\u00e9vente, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>Promouvant nos produits et services<\/b> :\u00a0 Identifiez et r\u00e9pondez avec pr\u00e9cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<\/li><li><b>N\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformez chaque interaction en opportunit\u00e9, concluez des ventes et b\u00e2tissez des relations durables.<\/li><li><b>Boostant la performance collective<\/b> :\u00a0 Partagez vos id\u00e9es et contribuez activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de transport.<\/li><li>Prime de performance.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse.<\/li><li>Services m\u00e9dicaux sur site<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport et de jeux.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique<\/b> :<ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne<\/b>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2-\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3-Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1673924\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:09:33.961+08:00\",\"created_at\":\"2025-11-28T10:17:54.643+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Commerciaux---Tlvente---Cotonou---Franais_R1673924\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"honorekabir.bankole@concentrix.com\"},\"first_name\":\"Bankole, Kabir\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102564112\",\"wid\":\"da7d7d2449a2101032b5067b2e980002\",\"descriptor\":\"Kabir Bankole (102564112)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-343858\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Commerciaux---Tlvente---Cotonou---Franais_R1673924\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Commerciaux---Tlvente---Cotonou---Franais_R1673924\/apply\",\"job_requisition_id\":\"R1673924\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WBJ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673924\",\"wid\":\"018231f61c031032af087295d86d0000\",\"descriptor\":\"Conseillers Commerciaux - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11801\",\"source\":\"Talkpush\",\"id\":1011,\"_score\":1},{\"campaign_title\":\"Advisor I, Technical Support R1674388\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui<\/b><b> transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/b><\/p><p><b><span><span><span><span>&#x1f4b0;1500MAD de prime de BIENVENUE pour les 10 premiers retenus <\/span><\/span><\/span><\/span><span><span><span><span>&#x1f4b0;!<\/span>\u00a0<\/span><\/span><\/span> <\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Technique<\/b><\/p><p>En tant que Conseiller Client Technique, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux demandes clients avec pr\u00e9cision<\/b> : Traiter les appels entrants pour r\u00e9pondre aux questions et r\u00e9soudre les probl\u00e9matiques techniques, tout en garantissant un suivi rigoureux.<\/li><li><b>R\u00e9solvant les probl\u00e8mes techniques efficacement<\/b> : Analyser les besoins des clients, identifier les solutions adapt\u00e9es et guider les utilisateurs dans la r\u00e9solution de leurs probl\u00e8mes.<\/li><li><b>D\u00e9montrant une aptitude technique avanc\u00e9e<\/b> : Utiliser vos comp\u00e9tences pour comprendre et r\u00e9soudre des situations complexes, tout en adoptant les outils et technologies mis \u00e0 disposition.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais, <\/b>aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent d&#39;excellentes comp\u00e9tences en communication<\/b> : Sont clairs, p\u00e9dagogues et patients, avec une capacit\u00e9 \u00e0 expliquer des solutions techniques de mani\u00e8re accessible. &#x1f4a1;<\/li><li><b>D\u00e9montrent des aptitudes techniques solides<\/b> : Ont une bonne compr\u00e9hension des outils digitaux, des syst\u00e8mes techniques, et une curiosit\u00e9 pour apprendre rapidement de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Adoptent une approche structur\u00e9e et proactive<\/b> : Sont organis\u00e9s, autonomes et capables de g\u00e9rer efficacement les priorit\u00e9s, m\u00eame sous pression. \u2699\ufe0f<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1-Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2-\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3-Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1674388\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:09.650+08:00\",\"created_at\":\"2025-11-28T10:17:48.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Assistance-Technique---Agadir---Franais---Anglais_R1674388\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - Avenue Hassan II\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"samia.assoubai@concentrix.com\"},\"first_name\":\"Assoubai, Samia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102561700\",\"wid\":\"da7d7d2449a2101034b9b09275000002\",\"descriptor\":\"Karima El Fadili (102561700)\"},{\"id\":\"102565778\",\"wid\":\"da7d7d2449a2101034e83fafa1e10005\",\"descriptor\":\"Lamyae Lakhal (102565778)\"},{\"id\":\"102551713\",\"wid\":\"da7d7d2449a2101034e5351bbcee0003\",\"descriptor\":\"Samia Assoubai (102551713)\"},{\"id\":\"102543801\",\"wid\":\"da7d7d2449a21010358082e281020001\",\"descriptor\":\"Amal Mdarhri Alaoui (102543801)\"},{\"id\":\"102564318\",\"wid\":\"da7d7d2449a2101034e35cef73320001\",\"descriptor\":\"Touria Boukentar (102564318)\"},{\"id\":\"102553387\",\"wid\":\"da7d7d2449a2101034a6cc08babc0003\",\"descriptor\":\"Karima El Alaoui (102553387)\"},{\"id\":\"102569882\",\"wid\":\"da7d7d2449a210103522bcba3f9a0002\",\"descriptor\":\"Zineb Bouchfar (102569882)\"},{\"id\":\"102571799\",\"wid\":\"da7d7d2449a210103592f05ec03e0001\",\"descriptor\":\"Oumaima Rougui (102571799)\"},{\"id\":\"102558097\",\"wid\":\"da7d7d2449a2101032daa0b2d0dc0002\",\"descriptor\":\"Ilyas Oujik (102558097)\"},{\"id\":\"102542862\",\"wid\":\"da7d7d2449a2101034c74f807b470002\",\"descriptor\":\"Mohammed Belhajla (102542862)\"},{\"id\":\"102563053\",\"wid\":\"da7d7d2449a2101034c28d92a3340003\",\"descriptor\":\"Imane Boumhaouet (102563053)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-344424\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Assistance-Technique---Agadir---Franais---Anglais_R1674388\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Assistance-Technique---Agadir---Franais---Anglais_R1674388\/apply\",\"job_requisition_id\":\"R1674388\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674388\",\"wid\":\"abb066296658103300c632add27e0000\",\"descriptor\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11794\",\"source\":\"Talkpush\",\"id\":1012,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674395\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - AGADIR -   Allemand \/ Anglais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Join a team that turns every call into an opportunity! &#x1f3af;<\/b><\/span><\/p><h3><span><b>Who are we?<\/b><\/span><\/h3><p><span>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/span><\/p><h3><span><b>Your role as a Customer Service Advisor<\/b><\/span><\/h3><p><span>As a Customer Service Advisor, you\u2019ll play a key part in:<\/span><\/p><ul><li><span><b>Meeting customer needs<\/b>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/span><\/li><li><span><b>Solving problems<\/b>: Addressing customer issues or complaints to ensure satisfaction.<\/span><\/li><li><span><b>Building customer loyalty<\/b>: Offering personalized solutions to strengthen customer trust and loyalty.<\/span><\/li><li><span><b>Contributing to continuous improvement<\/b>: Sharing customer feedback to enhance our services and processes.<\/span><\/li><\/ul><h3><span><b>What we offer:<\/b><\/span><\/h3><p><span>At Concentrix, we place high value on our talent. Here\u2019s what we offer to recognize your contributions:<\/span><\/p><ul><li><span><b>Competitive salary with additional bonuses<\/b>:<br \/>\u2022 Language bonus for our multilingual Game-Changers.<br \/>\u2022 Regularity bonus starting from the 12th month and performance-based incentives.<br \/>\u2022 Special Eid El Adha bonus.<\/span><\/li><li><span><b>Outstanding benefits<\/b>:<br \/>\u2022 Comprehensive health insurance and pension plan after one year.<br \/>\u2022 Flexible working hours with the option for remote work after the initial training period.<br \/>\u2022 Free access to our gym facilities.<br \/>\u2022 Transport provided for a smooth and safe commute to work.<br \/>\u2022 Ongoing professional development to enhance your skills and knowledge for the role.<\/span><\/li><li><span><b>A dynamic workplace<\/b>:<br \/>\u2022 Fun, themed events and gifts throughout the year to build team spirit.<\/span><\/li><\/ul><h3><span><b>The profile of our Game Changers<\/b><\/span><\/h3><p><span>We\u2019re seeking talents who:<\/span><\/p><ul><li><span>Are <b>fluent in both German and English<\/b>, written and spoken. &#x1f5e3;\ufe0f<\/span><\/li><li><span>Have excellent communication skills, are organized, independent, and have a positive attitude. &#x1f4a1;<\/span><\/li><li><span>Are comfortable using digital tools and naturally curious about new technologies. &#x1f5a5;\ufe0f<\/span><\/li><li><span>Are excited by challenges and passionate about customer satisfaction. &#x1f31f;<\/span><\/li><\/ul><h3><span><b>Our recruitment process:<\/b><\/span><\/h3><ul><li><span><b>Online assessments (1h)<\/b>: After we receive your application, we\u2019ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality\u2014helping us better understand your potential!<\/span><\/li><li><span><b>Phone interview<\/b>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you\u2019re a good fit for the role.<\/span><\/li><li><span><b>In-person interview<\/b>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/span><\/li><\/ul><h3><span><b>Ready to take the challenge?<\/b><\/span><\/h3><p><span>Join the Concentrix journey in <b>Agadir<\/b>, where innovation and excellence come together! &#x1f680;<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1674395\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:09.616+08:00\",\"created_at\":\"2025-11-28T10:17:13.431+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Service-client---AGADIR-----Allemand---Anglais_R1674395\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b303b7021c0000\",\"descriptor\":\"Concentrix Agadir\",\"reference_id\":\"WMO10\",\"organization_reference_id\":\"WMO10\"},\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Service client - AGADIR -   Allemand \/ Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11760\",\"source\":\"Talkpush\",\"id\":1013,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674340\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref :\\n\\n- Nous recrutons des conseillers clients en r\u00e9ception d\u2019appels \u00e0 Mekn\u00e8s\\n- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\n\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><h2><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/h2><h2><\/h2><h2><b>Qui sommes-nous ?<\/b><\/h2><h2><\/h2><h2>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/h2><h2><\/h2><h2><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/h2><h2><\/h2><h2>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/h2><ul><li><h2><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/h2><\/li><li><h2><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/h2><\/li><li><h2><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/h2><\/li><li><h2><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/h2><\/li><\/ul><h2><\/h2><h2><b>Ce que nous vous offrons <\/b><\/h2><h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/h2><ul><li><h2><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<\/h2><ul><li><h2>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/h2><\/li><li><h2>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/h2><\/li><li><h2>Prime sp\u00e9ciale A\u00efd El Adha.<\/h2><\/li><\/ul><\/li><li><h2><b>Des avantages sociaux exceptionnels<\/b> :<\/h2><ul><li><h2>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/h2><\/li><li><h2>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/h2><\/li><li><h2>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/h2><\/li><li><h2>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/h2><\/li><li><h2>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/h2><\/li><\/ul><\/li><li><h2><b>Un environnement de travail dynamique :<\/b><\/h2><ul><li><h2>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/h2><\/li><\/ul><\/li><\/ul><h2><\/h2><h2><b>Le profil de nos Game-Changers<\/b><\/h2><h2>Nous recherchons des talents qui :<\/h2><ul><li><h2><b>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/h2><\/li><li><h2><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/h2><\/li><li><h2><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/h2><\/li><li><h2><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/h2><\/li><\/ul><h2><\/h2><h2><b>Notre processus de recrutement<\/b><\/h2><h2><\/h2><h2><b>Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/h2><h2><\/h2><h2><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/h2><h2><\/h2><h2><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/h2><h2><\/h2><h2><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/h2><h2><\/h2>\",\"ats_external_id\":\"R1674340\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.597+08:00\",\"created_at\":\"2025-11-28T10:16:30.750+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Conseiller-Client--F-H----Service-client---Mekns---Franais---Anglais_R1674340\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - 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Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"09134032de5010040b5115a0e8490005\",\"address\":\"amal.mdarhrialaoui@concentrix.com\"},\"last_name\":\"Mdarhri Alaoui\",\"first_name\":\"Amal\"},{\"email\":{\"wid\":\"09134032de5010040a5c4b51faf60005\",\"address\":\"ghizlane.kadirihassani@concentrix.com\"},\"last_name\":\"Kadiri Hassani\",\"first_name\":\"Ghizlane\"},{\"email\":{\"wid\":\"714a698555c910040a6a5bc18e370002\",\"address\":\"houda.harti@concentrix.com\"},\"last_name\":\"Harti\",\"first_name\":\"Houda\"},{\"email\":{\"wid\":\"f4785e171c7d100409d442159d2f0001\",\"address\":\"imane.boumhaouet@concentrix.com\"},\"last_name\":\"Boumhaouet\",\"first_name\":\"Imane\"},{\"email\":{\"wid\":\"4d8ffcf478a110040d25147236020001\",\"address\":\"karima.elalaoui@concentrix.com\"},\"last_name\":\"El Alaoui\",\"first_name\":\"Karima\"},{\"email\":{\"wid\":\"22da67c3e50f10040c641c15b6420006\",\"address\":\"karima.elfadili@concentrix.com\"},\"last_name\":\"El Fadili\",\"first_name\":\"Karima\"},{\"email\":{\"wid\":\"ed6679eff10210040ca6d7c83feb0005\",\"address\":\"lamyae.lakhal@concentrix.com\"},\"last_name\":\"Lakhal\",\"first_name\":\"Lamyae\"},{\"email\":{\"wid\":\"9b6ad0afd582100409ca36736cbe0004\",\"address\":\"mohammed.belhajla@concentrix.com\"},\"last_name\":\"Belhajla\",\"first_name\":\"Mohammed\"},{\"email\":{\"wid\":\"ad12588bdbac10040e15faac99a00002\",\"address\":\"mounia.zaki@concentrix.com\"},\"last_name\":\"Zaki\",\"first_name\":\"Mounia\"},{\"email\":{\"wid\":\"36c59e08df2310040e6f1088e6670004\",\"address\":\"oumaima.rougui@concentrix.com\"},\"last_name\":\"Rougui\",\"first_name\":\"Oumaima\"},{\"email\":{\"wid\":\"fc28360e8ea110040fd1b39ad8740002\",\"address\":\"oussama.elkhroufi@concentrix.com\"},\"last_name\":\"el khroufi\",\"first_name\":\"Oussama\"},{\"email\":{\"wid\":\"42dc0565513910040c25226e7de40002\",\"address\":\"samia.assoubai@concentrix.com\"},\"last_name\":\"Assoubai\",\"first_name\":\"Samia\"},{\"email\":{\"wid\":\"42dc0565513910040a93b81e66670003\",\"address\":\"touria.boukentar@concentrix.com\"},\"last_name\":\"Boukentar\",\"first_name\":\"Touria\"},{\"email\":{\"wid\":\"d666390fe3be10040a2a104a6a2a0005\",\"address\":\"zineb.bouchfar@concentrix.com\"},\"last_name\":\"Bouchfar\",\"first_name\":\"Zineb\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11717\",\"source\":\"Talkpush\",\"id\":1015,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1673897\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (F\/H) - Service Client - Cotonou - Fran\u00e7ais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages :<\/b><ul><li>Prime de transport<\/li><li>Prime de performance<\/li><li>Un contrat de travail de 40 heures par semaine.<\/li><\/ul><\/li><li><b>Conditions de travail optimales :<\/b><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes)<\/b> : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p><b>2- Test de fran\u00e7ais (30 minutes)<\/b> : \u00e9valuation de vos comp\u00e9tences linguistiques. <b>3-<\/b> <b>Entretien individuel (30 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1673897\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:44.036+08:00\",\"created_at\":\"2025-11-28T10:16:26.939+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Clients--F-H----Service-Client---Cotonou---Franais_R1673897\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"aicha.garba@concentrix.com\"},\"first_name\":\"Garba, Aicha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"102569808\",\"wid\":\"da7d7d2449a21010329249f1d01d0002\",\"descriptor\":\"Raissa-Edwige Adjoua Kouadio (102569808)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356058\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Clients--F-H----Service-Client---Cotonou---Franais_R1673897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Conseillers-Clients--F-H----Service-Client---Cotonou---Franais_R1673897\/apply\",\"job_requisition_id\":\"R1673897\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillaume.baudry@concentrix.com\"},\"first_name\":\"Guillaume Baudry (103360202)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673897\",\"wid\":\"faab3d561b851032ae3ddc3160130000\",\"descriptor\":\"Conseillers Clients (F\/H) - Service Client - Cotonou - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11708\",\"source\":\"Talkpush\",\"id\":1016,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1674311\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n- Nous recrutons des conseillers commerciaux \u00e0 Mekn\u00e8s avec un salaire allant jusqu\u2019\u00e0 7100 Dhs\\n- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/b><br \/>\u00a0<\/p><p><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<br \/>\u00a0<\/p><p><b>Votre mission en tant que Conseiller(e) Client(e) T\u00e9l\u00e9vente<\/b><\/p><p><br \/>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, vous jouerez un r\u00f4le essentiel en :<\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Promouvant nos produits et services : \u00a0Identifiez et r\u00e9pondez avec pr\u00e9cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<br \/>\u2022\u00a0\u00a0 \u00a0N\u00e9gociant et fid\u00e9lisant : \u00a0Transformez chaque interaction en opportunit\u00e9, concluez des ventes et b\u00e2tissez des relations durables.<br \/>\u2022\u00a0\u00a0 \u00a0Boostant la performance collective : \u00a0Partagez vos id\u00e9es et contribuez activement \u00e0 l\u2019optimisation continue de nos processus.<br \/>\u00a0<\/p><p><b>Ce que nous vous offrons\u00a0<\/b><\/p><p><br \/>Chez Concentrix, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 votre exp\u00e9rience, que vous soyez d\u00e9butant(e) motiv\u00e9(e), professionnel(le) des centres d&#39;appels ou expert(le) en vente directe.<br \/>Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0<b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon votre exp\u00e9rience :<\/b><\/p><p><br \/>o\u00a0\u00a0 \u00a0Un package de 7100 DH d\u00e8s le premier mois si vous avez une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<br \/>o\u00a0\u00a0 \u00a0Si vous \u00eates d\u00e9butant(le), un package exceptionnel de 4600 DH vous est propos\u00e9.<\/p><p><\/p><p><b>En plus de votre r\u00e9mun\u00e9ration, vous b\u00e9n\u00e9ficierez de primes exceptionnelles :<\/b><\/p><p><br \/>o\u00a0\u00a0 \u00a0Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<br \/>o\u00a0\u00a0 \u00a0Prime illimit\u00e9e en fonction de l\u2019atteinte de vos objectifs.<br \/>o\u00a0\u00a0 \u00a0Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<br \/>o\u00a0\u00a0 \u00a0Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<br \/>o\u00a0\u00a0 \u00a0Prime sp\u00e9ciale A\u00efd El Adha.<\/p><p><br \/><b>\u2022\u00a0\u00a0 \u00a0De nombreux avantages suppl\u00e9mentaires :<\/b><\/p><p><br \/>o\u00a0\u00a0 \u00a0Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<br \/>o\u00a0\u00a0 \u00a0Consultations t\u00e9l\u00e9m\u00e9decine gratuite disponible 7j\/7 pour toute ta petite famille.\u00a0<br \/>o\u00a0\u00a0 \u00a0Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.\u00a0<br \/>o\u00a0\u00a0 \u00a0Acc\u00e8s gratuit \u00e0 notre salle de sport et disponibilit\u00e9 de cr\u00e8ches d\u2019entreprise.<br \/>o\u00a0\u00a0 \u00a0Transport assur\u00e9 vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<br \/>o\u00a0\u00a0 \u00a0Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><p><br \/>\u2022\u00a0<b>\u00a0 \u00a0Un environnement de travail dynamique :<\/b><\/p><p><br \/>o\u00a0\u00a0 \u00a0Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/p><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><br \/>Nous recherchons des talents qui :<\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0<b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<br \/>\u2022\u00a0\u00a0 \u00a0<b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<br \/>\u2022\u00a0\u00a0 \u00a0<b>Ma\u00eetrisent les outils digitaux<\/b> et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<br \/>\u2022\u00a0\u00a0 \u00a0<b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><br \/>1.\u00a0\u00a0 \u00a0<b>Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<br \/>2.\u00a0\u00a0 <b>\u00a0\u00c9change t\u00e9l\u00e9phonique <\/b>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<br \/>3.\u00a0\u00a0 \u00a0<b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674311\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.573+08:00\",\"created_at\":\"2025-11-28T10:15:51.656+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Conseiller-Client--F-H----Tlvente---Mekns---Franais_R1674311\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - 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Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b> :<ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><h3><b>Le profil de nos Game-Changers<\/b><\/h3><p>Nous recherchons des talents qui :<\/p><ul><li><p><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><\/li><li><p><b>Ont un bon niveau en anglais<\/b>, \u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit, permettant de comprendre et traiter des demandes en contexte professionnel. &#x1f1ec;&#x1f1e7;<\/p><\/li><li><p>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><\/li><li><p>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><\/li><li><p>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/p><\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p><p>Location:<\/p><p><span>MAR Agadir - Avenue Hassan II<\/span><\/p><p><\/p><p>Language Requirements:<\/p><p><span>Anglais, Fran\u00e7ais<\/span><\/p><p><\/p><p>Time Type:<\/p><p><span>Plein temps<\/span><\/p>\",\"ats_external_id\":\"R1674366\",\"location\":\"Agadir\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:08:10.761+08:00\",\"created_at\":\"2025-11-28T10:15:51.639+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H----Service-Client---Agadir---Franais-Anglais_R1674366\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - 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Service Client - Agadir - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11680\",\"source\":\"Talkpush\",\"id\":1018,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674387\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Dakar - Fran\u00e7ais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<div><div>Description de l&#39;emploi<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client T\u00e9l\u00e9vente<\/b><\/p><p><\/p><p>En tant que Conseiller Client T\u00e9l\u00e9vente, vous jouerez un r\u00f4le essentiel en :<\/p><p><\/p><ul><li><p><b>Promouvant nos produits et services<\/b> : Identifiez et r\u00e9pondez avec pr\u00e9cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<\/p><\/li><li><p><b>N\u00e9gociant et fid\u00e9lisant <\/b>: Transformez chaque interaction en opportunit\u00e9, concluez des ventes et b\u00e2tissez des relations durables.<\/p><\/li><li><p><b>Boostant la performance collective<\/b> : Partagez vos id\u00e9es et contribuez activement \u00e0 l\u2019optimisation continue de nos processus.<\/p><\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, la valorisation de nos talents est une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/b><\/p><ul><li><p>Prime de performance d\u00e9plafonn\u00e9e<\/p><\/li><li><p><\/p><\/li><\/ul><p><b>\u00b7 Des avantages sociaux exceptionnels :<\/b><\/p><ul><li><p>Assurance sant\u00e9 avantageuse pour les salari\u00e9s<\/p><\/li><li><p>Gratuit\u00e9 du repas pour tous les Conseillers<\/p><\/li><li><p>Acc\u00e8s \u00e0 nos salles de sport, de repos, de jeux et de recueillement<\/p><\/li><\/ul><p><\/p><p><b>\u00b7 Un environnement de travail dynamique :<\/b><\/p><ul><li><p>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/p><\/li><li><p>Site pouvant accueillir des personnes en situation de handicap<\/p><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><p><\/p><p><b>\u00b7 Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/p><p><b>\u00b7 Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/p><p><b>\u00b7 Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/p><p><b>\u00b7 Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client.<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1. Tests en ligne (1h)<\/b> : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2. \u00c9change t\u00e9l\u00e9phonique :<\/b> Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3. Entretien en pr\u00e9sentiel :<\/b> Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1674387\",\"location\":\"Ngor Dakar\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:08.537+08:00\",\"created_at\":\"2025-11-28T10:15:51.350+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Tlvente---Dakar---Franais_R1674387\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0ba4ae0e23e0000\",\"descriptor\":\"Concentrix S\u00e9n\u00e9gal SASU\",\"reference_id\":\"WSN01\",\"organization_reference_id\":\"WSN01\"},\"location\":{\"city\":\"Ngor Dakar\",\"state\":null,\"country\":{\"wid\":\"db69d8f6446c11de98360015c5e6daf6\",\"iso2\":\"SN\",\"iso3\":\"SEN\",\"descriptor\":\"Senegal\",\"iso_numeric\":\"686\"},\"postal_code\":\"12500\",\"primary_location\":{\"id\":\"SN-NGO-IMMEU-01\",\"wid\":\"b2d8dc058e59101d479801279d010000\",\"descriptor\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"christevygrace.mouanoubouity@concentrix.com\"},\"first_name\":\"Mouanou Bouity, Christevy Grace\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102569417\",\"wid\":\"da7d7d2449a2101032940a4a10160000\",\"descriptor\":\"Imane Sbai (102569417)\"},{\"id\":\"102572913\",\"wid\":\"da7d7d2449a210103279a00fa9d80000\",\"descriptor\":\"Christevy Grace Mouanou Bouity (102572913)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367749\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Tlvente---Dakar---Franais_R1674387\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Tlvente---Dakar---Franais_R1674387\/apply\",\"job_requisition_id\":\"R1674387\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0ba4ae0e23e0000\",\"descriptor\":\"Concentrix S\u00e9n\u00e9gal SASU\",\"reference_id\":\"WSN01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSN01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samba.souane@concentrix.com\"},\"first_name\":\"samba Souane (102544301)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674387\",\"wid\":\"faab3d561b85103300b83e2ecb6f0000\",\"descriptor\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Dakar - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11676\",\"source\":\"Talkpush\",\"id\":1019,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1674330\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<h2><b>Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! <\/b><b>&#x1f3af;<\/b><\/h2><h2><\/h2><h2><b>Wer sind wir?<\/b><\/h2><h2>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/h2><h2><\/h2><h2><b>Ihre Aufgabe als Kundenservice-Berater\/in<\/b><\/h2><h2>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/h2><ul><li><h2><b>Die Bed\u00fcrfnisse der Kunden beantworten<\/b>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/h2><\/li><li><h2><b>Probleme l\u00f6sen<\/b>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew\u00e4hrleisten.<\/h2><\/li><li><h2><b>Kunden betreuen<\/b>: Bereitstellung ma\u00dfgeschneiderter L\u00f6sungen, um das Vertrauen und die Loyalit\u00e4t der Kunden zu st\u00e4rken.<\/h2><\/li><li><h2><b>Zur kontinuierlichen Verbesserung beitragen<\/b>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/h2><\/li><\/ul><h2><\/h2><h2><b>Was wir Ihnen bieten<\/b><\/h2><h2><\/h2><h2>Bei Concentrix legen wir gro\u00dfen Wert auf die Wertsch\u00e4tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/h2><ul><li><h2><b>Attraktive Verg\u00fctung mit zus\u00e4tzlichen Boni<\/b>:<\/h2><ul><li><h2>Sprachbonus f\u00fcr unsere multilingualen Game-Changer.<\/h2><\/li><li><h2>Regelm\u00e4\u00dfigkeitsbonus ab dem 12. Monat und leistungsorientierte Pr\u00e4mien.<\/h2><\/li><li><h2>Sonderbonus zu A\u00efd El Adha.<\/h2><\/li><\/ul><\/li><li><h2><b>Hervorragende Sozialleistungen<\/b>:<\/h2><ul><li><h2>M\u00f6glichkeit, vor Ort oder remote zu arbeiten (f\u00fcr Personen au\u00dferhalb von Rabat, Sal\u00e9, K\u00e9nitra, Agadir, Marrakesch, F\u00e8s und Mekn\u00e8s).<\/h2><\/li><li><h2>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/h2><\/li><li><h2>Flexible Arbeitszeiten mit der M\u00f6glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/h2><\/li><li><h2>Kostenloser Zugang zu unserem Fitnessstudio.<\/h2><\/li><li><h2>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H\u00fcrden.<\/h2><\/li><li><h2>Kontinuierliche Weiterbildung, um Ihre F\u00e4higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/h2><\/li><\/ul><\/li><li><h2><b>Dynamische Arbeitsumgebung<\/b>:<\/h2><ul><li><h2>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F\u00f6rderung des Teamgeistes.<\/h2><\/li><\/ul><\/li><\/ul><h2><\/h2><h2><b>Das Profil unserer Game-Changer<\/b><\/h2><h2><\/h2><h2>Wir suchen Talente, die:<\/h2><ul><li><h2><b>Perfekt Deutsch sprechen und schreiben<\/b>, Englischkenntnisse sind von Vorteil. &#x1f5e3;\ufe0f<\/h2><\/li><li><h2>\u00dcber ausgezeichnete Kommunikationsf\u00e4higkeiten verf\u00fcgen, gut organisiert, selbstst\u00e4ndig sind und eine positive Einstellung haben. &#x1f4a1;<\/h2><\/li><li><h2>Digitale Werkzeuge beherrschen und eine nat\u00fcrliche Neugier zeigen, um neue Technologien zu adaptieren. &#x1f5a5;\ufe0f<\/h2><\/li><li><h2>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f\u00fcr Kundenzufriedenheit haben. &#x1f31f;<\/h2><\/li><\/ul><h2><\/h2><h2><b>Unser Rekrutierungsprozess<\/b><\/h2><p><\/p><h2><b>1- Online-Tests (1h)<\/b>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F\u00e4higkeiten sowie Ihre Pers\u00f6nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/h2><h2><\/h2><h2><b>2-Telefonisches Gespr\u00e4ch<\/b>: Ein erstes Gespr\u00e4ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr\u00fcfen, ob Ihr Profil zu uns passt.<\/h2><h2><\/h2><h2><b>3-Vor-Ort-Interview<\/b>: Ein ausf\u00fchrliches Gespr\u00e4ch zur Validierung Ihrer F\u00e4higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/h2><h2><\/h2><h2>Bereit, die Herausforderung anzunehmen? Schlie\u00dfen Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! &#x1f680;<\/h2><h2><\/h2><h2>Rejoignez une \u00e9quipe qui transforme chaque appel en une opportunit\u00e9 ! &#x1f3af;<\/h2><h2><\/h2><h2><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous sommes leaders dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus d&#39;affaires, aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/h2><h2><b>Votre mission en tant que Conseiller\/\u00e8re Service Client<\/b><br \/>En tant que Conseiller\/\u00e8re Service Client, vous jouerez un r\u00f4le essentiel en :<br \/>\u2022 <b>R\u00e9pondant aux besoins des clients<\/b> : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions par t\u00e9l\u00e9phone, e-mail ou chat.<br \/>\u2022 <b>R\u00e9solvant des probl\u00e8mes<\/b> : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<br \/>\u2022 <b>Fid\u00e9lisant les clients<\/b> : Fournir des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<br \/>\u2022 <b>Contribuant \u00e0 l&#39;am\u00e9lioration continue<\/b> : Partager les retours des clients pour optimiser nos services et processus.<\/h2><h2><\/h2><h2><b>Ce que nous vous offrons<\/b><\/h2><h2><\/h2><h2>Chez Concentrix, nous attachons une grande importance \u00e0 la valorisation de nos talents. Voici les avantages uniques que nous offrons pour reconna\u00eetre votre contribution :<br \/>\u2022 <b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> :<br \/>o Prime de langue pour nos Game-Changers multilingues.<br \/>o Prime de r\u00e9gularit\u00e9 \u00e0 partir du 12e mois et primes de performance.<br \/>o Prime sp\u00e9ciale pour A\u00efd El Adha.<\/h2><h2>\u2022 <b>Des avantages sociaux exceptionnels<\/b> :<br \/>o Assurance sant\u00e9 avantageuse et pension compl\u00e9mentaire apr\u00e8s un an.<br \/>o Horaires flexibles avec possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d&#39;int\u00e9gration.<br \/>o Acc\u00e8s gratuit \u00e0 notre salle de sport.<br \/>o Transport s\u00e9curis\u00e9 pour vous rendre sur votre lieu de travail sans complications logistiques.<br \/>o Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/h2><h2>\u2022 <b>Un environnement de travail dynamique<\/b> :<br \/>o \u00c9v\u00e9nements th\u00e9matiques et cadeaux tout au long de l&#39;ann\u00e9e pour favoriser l&#39;esprit d&#39;\u00e9quipe.<\/h2><h2><\/h2><h2><b>Le profil de nos Game-Changers<\/b><\/h2><h2><\/h2><h2>Nous recherchons des talents qui :<\/h2><h2><br \/>\u2022 Parlent et \u00e9crivent parfaitement l&#39;allemand et l\u2019anglais. &#x1f5e3;\ufe0f<br \/>\u2022 Ont d&#39;excellentes comp\u00e9tences en communication, sont bien organis\u00e9s, autonomes et ont une attitude positive. &#x1f4a1;<br \/>\u2022 Ma\u00eetrisent les outils num\u00e9riques et font preuve d&#39;une curiosit\u00e9 naturelle pour s&#39;adapter aux nouvelles technologies. &#x1f5a5;\ufe0f<br \/>\u2022 Rel\u00e8vent les d\u00e9fis avec enthousiasme et ont une passion pour la satisfaction des clients. &#x1f31f;<\/h2><h2><\/h2><h2><b>Notre processus de recrutement<\/b><\/h2><p><\/p><h2><b>1- Tests en ligne (1h)<\/b> : Apr\u00e8s avoir soumis votre candidature, vous recevrez un e-mail avec une invitation \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives visent \u00e0 \u00e9valuer vos comp\u00e9tences linguistiques, techniques et votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/h2><h2><\/h2><h2><b>2- Entretien t\u00e9l\u00e9phonique<\/b> : Un premier entretien avec un membre de notre \u00e9quipe de recrutement pour faire connaissance avec Concentrix et v\u00e9rifier si votre profil correspond \u00e0 nos besoins.<\/h2><h2><\/h2><h2><b>3- Entretien sur site<\/b> : Un entretien plus approfondi pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture d&#39;entreprise.<\/h2><div><h2><\/h2><h2>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l&#39;aventure Concentrix, o\u00f9 l&#39;innovation et l&#39;excellence se rencontrent ! &#x1f680;<\/h2><\/div>\",\"ats_external_id\":\"R1674330\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.058+08:00\",\"created_at\":\"2025-11-28T10:15:16.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Conseiller-Client--F-H----Service-Client---Mekns---Allemand-Anglais_R1674330\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - 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Service Client - Mekn\u00e8s - Fran\u00e7ais\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\u00a0&#x1f3af;<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Qui sommes-nous ?<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>R\u00e9pondant aux besoins des clients :<\/b> Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>R\u00e9solvant les probl\u00e8mes :<\/b> Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Fid\u00e9lisant les clients :<\/b> Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b> Partager les retours des clients pour optimiser nos services et processus.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ce que nous vous offrons<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Chez <b>Concentrix<\/b>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Prime sp\u00e9ciale A\u00efd El Adha.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Des avantages sociaux exceptionnels<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Un environnement de travail dynamique<\/b> : <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><\/li><\/ul><h3><span><span><span><span><span><span><span><span><span><span><span><span><span>\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Le profil de nos Game-Changers<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><b><span><span><span><span><span><span><span><span><span><span><span><span><span>Nous recherchons des talents qui :<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/b><\/h3><ul><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.\u00a0&#x1f5e3;\ufe0f<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive.\u00a0&#x1f4a1;<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Ma\u00eetrisent les outils digitaux\u00a0<\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.\u00a0&#x1f5a5;\ufe0f<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><li><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client.\u00a0&#x1f31f;<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><\/li><\/ul><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Notre processus de recrutement<\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h3><h3><\/h3><h3><span><span><span><span><span><span><span><span><span><span><span><span><span><b>1- Tests en ligne (1h)<\/b> :\u00a0Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p>Votre mission en tant que Conseiller Client Service Client<\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p>Des avantages sociaux exceptionnels :<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p>Un environnement de travail dynamique :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p>Le profil de nos Game-Changers<\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p>Notre processus de recrutement:<\/p><p><\/p><p>1- Tests en ligne (1h) : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p>2- \u00c9change t\u00e9l\u00e9phonique : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p>3- Entretien en pr\u00e9sentiel : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? 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Gagnez jusqu&#39;\u00e0 <b>2000 MAD<\/b>\u00a0gr\u00e2ce \u00e0 notre campagne de parrainage !<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet t\u00e9l\u00e9vente, acquisition ou Service client<br \/>\u2714\ufe0f Une r\u00e9compense est attribu\u00e9e apr\u00e8s son recrutement\u00a0comme suit :<\/p><p><\/p><ul><li><b>2000 MAD pour chaque profil T\u00e9l\u00e9vente<\/b><\/li><li><b>1500 MAD pour chaque profil Acquisition<\/b><\/li><li><b>1000 MAD pour chaque profil Service client<\/b><\/li><\/ul><p><\/p><p>\u00a0\u2714\ufe0f Boost suppl\u00e9mentaire pour tout profil recrut\u00e9 sur les projets <b>ENGIE T\u00e9l\u00e9vente<\/b> , <b>BOUYGUES TELECOM T\u00e9l\u00e9vente B2B &amp; TOTAL ENERGIE T\u00e9l\u00e9vente B2B de 2000 MAD<\/b> vers\u00e9 apr\u00e8s le premier mois de production (cumulable avec les autres primes parrainage)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><\/p><p>\u2714\ufe0f Versement apr\u00e8s le <b>3\u00e8me mois<\/b><\/p><p>Alors, qu&#39;attendez-vous ? 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Here are the unique benefits we offer to reward your contributions:<\/p><p><\/p><p><b>Compensation and benefits:<\/b><\/p><ul><li>Attractive variable compensation.<\/li><li>Company health insurance for fixed-term and permanent employees.<\/li><li>Complimentary meals for consultants.<\/li><\/ul><p><\/p><p><b>Optimal working conditions:<\/b><\/p><ul><li>Initial and ongoing training.<\/li><li>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/li><li>Opportunities for career growth.<\/li><li>The possibility of teleworking after completing the integration period.<\/li><\/ul><p><\/p><p><b>We are looking for talents who:<\/b><\/p><ul><li>Have a perfect command of written and spoken <b>French and English<\/b>. &#x1f5e3;\ufe0f<\/li><li>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. &#x1f4a1;<\/li><li>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. &#x1f5a5;\ufe0f<\/li><\/ul><p><\/p><p><b>Our recruitment process<\/b><\/p><p><b>1- Phone screen (15 minutes):<\/b> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p><p><b>2- French and English test (1 hour):<\/b> An evaluation of your language skills in both languages.<\/p><p><b>3- Individual interview:<\/b> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p><p><\/p><p><b>Ready to take on this challenge? <\/b><\/p><p><b>Join the Concentrix adventure, where innovation and customer satisfaction come together! 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&#x1f3af;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/b><\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p><b>Des avantages sociaux exceptionnels :<\/b><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique :<\/b><\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Tests en ligne (1h) :<\/b> Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique <\/b>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel <\/b>: Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674353\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:53:44.680+08:00\",\"created_at\":\"2025-11-28T10:12:58.803+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Service-client---Rabat---Franais_R1674353\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-OUEDA-01\",\"wid\":\"b2d8dc058e59101d4799d06c662d0000\",\"descriptor\":\"MAR Rabat - 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Service client - Rabat - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11515\",\"source\":\"Talkpush\",\"id\":1026,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674368\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client- Sal\u00e9 - Fran\u00e7ais\/Italien\",\"street\":\"MAR SALE - Quartier Bettana\",\"address\":\"MAR SALE - Quartier Bettana\",\"city\":\"SALE\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":\"11000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><\/p><p>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/p><p><\/p><p>Qui sommes-nous ?<\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p>Votre mission en tant que Conseiller Client Service Client<\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p>Des avantages sociaux exceptionnels :<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p>Un environnement de travail dynamique :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p>Le profil de nos Game-Changers<\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p>Notre processus de recrutement:<\/p><p><\/p><p>1- Tests en ligne (1h) : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p>2- \u00c9change t\u00e9l\u00e9phonique : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p>3- Entretien en pr\u00e9sentiel : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1674368\",\"location\":\"SALE, Rabat-Sal\u00e9-K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:05.308+08:00\",\"created_at\":\"2025-11-28T10:12:30.640+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Conseiller-Client--F-H----Service-client--Sal---Franais-Italien_R1674368\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"SALE\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"11000\",\"primary_location\":{\"id\":\"MA-SAL-BETTA-01\",\"wid\":\"90cf9de41c12101d479fc2d31cd00000\",\"descriptor\":\"MAR SALE - 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T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"address\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n\u2022\\tNous recrutons des conseillers commerciaux \u00e0 Rabat avec un salaire allant jusqu\u2019\u00e0 7400 Dhs\\n\u2022\\tPrimes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client\u00a0!<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/li><li><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/li><li><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package de <b>7400 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><li>Si tu es d\u00e9butant (e) , un <b>package exceptionnel de 4900 DH<\/b> t\u2019est propos\u00e9(e).<\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir <b>Concentrix<\/b> et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? <\/b>Rejoins l\u2019aventure <b>Concentrix<\/b>, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1674344\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:46.254+08:00\",\"created_at\":\"2025-11-28T10:12:16.003+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Tlvente---Rabat---Franais_R1674344\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-OUEDA-01\",\"wid\":\"b2d8dc058e59101d4799d06c662d0000\",\"descriptor\":\"MAR Rabat - 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T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11479\",\"source\":\"Talkpush\",\"id\":1028,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674355\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Sal\u00e9 - Fran\u00e7ais\",\"street\":\"MAR SALE - Quartier Bettana\",\"address\":\"MAR SALE - Quartier Bettana\",\"city\":\"SALE\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":\"11000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/b><\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p><b>Des avantages sociaux exceptionnels :<\/b><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique :<\/b><\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne (1h) <\/b>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique :<\/b> Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel : <\/b>Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? 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Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p><p><\/p><p><b>Tu misi\u00f3n como Asesor\/a de Servicio al Cliente<\/b><\/p><p><\/p><p>Como Asesor\/a de Servicio al Cliente, desempe\u00f1ar\u00e1s un papel fundamental al:<\/p><ul><li><b>Responder a las necesidades de los clientes<\/b>\u00a0: Asegurar un servicio de calidad respondiendo preguntas por tel\u00e9fono, por correo electr\u00f3nico o por chat.<\/li><li><b>Resolver problemas<\/b>\u00a0: Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci\u00f3n del cliente.<\/li><li><b>Fidelizar a los clientes<\/b>\u00a0: Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/li><li><b>Contribuir a la mejora continua<\/b>\u00a0: Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/li><\/ul><p><\/p><p><b>Lo que te ofrecemos<\/b><\/p><p><\/p><p>En Concentrix, damos prioridad a la valorizaci\u00f3n de nuestros talentos. Aqu\u00ed tienes los beneficios \u00fanicos que ofrecemos para reconocer tu contribuci\u00f3n:<\/p><ul><li><b>Una remuneraci\u00f3n atractiva con bonificaciones adicionales<\/b>:<ul><li>Bonificaci\u00f3n de idioma para nuestros Game-Changers multiling\u00fces.<\/li><li>Bonificaci\u00f3n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/li><li>Bonificaci\u00f3n especial por A\u00efd El Adha.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Excepcionales beneficios sociales<\/b>\u00a0:<ul><li>Trabajo presencial en nuestro sitio de Concentrix en Rabat<\/li><li>Seguro de salud ventajoso y pensi\u00f3n adicional despu\u00e9s de un a\u00f1o.<\/li><li>Horarios flexibles con la opci\u00f3n de teletrabajo despu\u00e9s de un per\u00edodo de integraci\u00f3n.<\/li><li>Acceso gratuito a nuestro gimnasio.<\/li><li>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log\u00edsticas.<\/li><li>Formaci\u00f3n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Un entorno de trabajo din\u00e1mico<\/b>:<ul><li>Actividades tem\u00e1ticas y regalos a lo largo del a\u00f1o para fomentar el esp\u00edritu de equipo.<\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><b>El perfil de nuestros Game-Changers<\/b><\/p><p><\/p><p>Buscamos talentos que:<\/p><ul><li><b>Dominen perfectamente el espa\u00f1ol, tanto de forma escrita como oral<\/b>, el conocimiento de ingl\u00e9s es un plus. &#x1f5e3;\ufe0f<\/li><li>Tengan un excelente sentido de la comunicaci\u00f3n, sean organizados, aut\u00f3nomos y mantengan una actitud positiva. &#x1f4a1;<\/li><li>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog\u00edas. &#x1f5a5;\ufe0f<\/li><li>Acepten desaf\u00edos con entusiasmo y tengan pasi\u00f3n por la satisfacci\u00f3n del cliente. &#x1f31f;<\/li><\/ul><p><b>Nuestro proceso de selecci\u00f3n<\/b><\/p><p><b>Pruebas en l\u00ednea (1h)<\/b>: Una vez recibida tu candidatura, recibir\u00e1s un correo electr\u00f3nico con una invitaci\u00f3n para participar en una serie de pruebas en l\u00ednea. Estas evaluaciones interactivas est\u00e1n dise\u00f1adas para valorar tus habilidades ling\u00fc\u00edsticas, t\u00e9cnicas y tu personalidad. \u00a1Un paso clave para entender mejor tu potencial y destacarte!<\/p><p><b>Entrevista telef\u00f3nica<\/b>: Una conversaci\u00f3n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p><p><b>Entrevista presencial<\/b>: Una conversaci\u00f3n m\u00e1s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p><p><\/p><p>\u00bfEst\u00e1s listo para asumir el desaf\u00edo? \u00a1\u00danete a la aventura de Concentrix, donde la innovaci\u00f3n y la excelencia se encuentran! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1674376\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:55.801+08:00\",\"created_at\":\"2025-11-28T10:11:32.500+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Service-client---Rabat---Espagnol_R1674376\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-OUEDA-01\",\"wid\":\"b2d8dc058e59101d4799d06c662d0000\",\"descriptor\":\"MAR Rabat - 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T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":\"MAR SALE - Quartier Bettana\",\"address\":\"MAR SALE - Quartier Bettana\",\"city\":\"SALE\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":\"11000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n- Nous recrutons des conseillers client en T\u00e9l\u00e9vente \u00e0 Sal\u00e9 avec un salaire allant jusqu\u2019\u00e0 7400 Dhs\\n- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoins notre \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><p><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p><\/li><li><p><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/p><\/li><li><p><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/p><\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li><p>Un package de <b>7400 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/p><\/li><li><p>Si tu es d\u00e9butant (e) , un <b>package exceptionnel de 4900 DH<\/b> t\u2019est propos\u00e9(e).<\/p><\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li><p>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/p><\/li><li><p>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/p><\/li><li><p>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/p><\/li><li><p>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/p><\/li><li><p>Prime sp\u00e9ciale A\u00efd El Adha.<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li><p>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/p><\/li><li><p>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p><\/li><li><p>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/p><\/li><li><p>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/p><\/li><li><p>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li><p>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/p><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><p><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><\/li><li><p><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><\/li><li><p><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><\/li><li><p><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/p><\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir <b>Concentrix<\/b> et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? <\/b>Rejoins l\u2019aventure <b>Concentrix<\/b>, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1674346\",\"location\":\"SALE, Rabat-Sal\u00e9-K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:05.293+08:00\",\"created_at\":\"2025-11-28T10:10:58.250+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Conseiller-Client--F-H----Tlvente---Sal---Franais_R1674346\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"SALE\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"11000\",\"primary_location\":{\"id\":\"MA-SAL-BETTA-01\",\"wid\":\"90cf9de41c12101d479fc2d31cd00000\",\"descriptor\":\"MAR SALE - Quartier Bettana\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"09134032de5010040b5115a0e8490005\",\"address\":\"amal.mdarhrialaoui@concentrix.com\"},\"last_name\":\"Mdarhri Alaoui\",\"first_name\":\"Amal\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-344448\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Conseiller-Client--F-H----Tlvente---Sal---Franais_R1674346\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-SALE---Quartier-Bettana\/Conseiller-Client--F-H----Tlvente---Sal---Franais_R1674346\/apply\",\"job_requisition_id\":\"R1674346\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c0258d73f10040cae05350e180003\",\"address\":\"moussa.sall@concentrix.com\"},\"last_name\":\"Sall\",\"first_name\":\"Moussa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674346\",\"wid\":\"c34d3bfe75e21032fe68f1271a2f0000\",\"descriptor\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"09134032de5010040b5115a0e8490005\",\"address\":\"amal.mdarhrialaoui@concentrix.com\"},\"last_name\":\"Mdarhri Alaoui\",\"first_name\":\"Amal\"},{\"email\":{\"wid\":\"22781a755c3a1001f7cba49d1ae20004\",\"address\":\"asmaa.gaada@concentrix.com\"},\"last_name\":\"Gaada\",\"first_name\":\"Asmaa\"},{\"email\":{\"wid\":\"cef327a592a310040c462c809ab70003\",\"address\":\"hanae.chariai@concentrix.com\"},\"last_name\":\"Chariai\",\"first_name\":\"Hanae\"},{\"email\":{\"wid\":\"f4785e171c7d100409d442159d2f0001\",\"address\":\"imane.boumhaouet@concentrix.com\"},\"last_name\":\"Boumhaouet\",\"first_name\":\"Imane\"},{\"email\":{\"wid\":\"4d8ffcf478a110040d25147236020001\",\"address\":\"karima.elalaoui@concentrix.com\"},\"last_name\":\"El Alaoui\",\"first_name\":\"Karima\"},{\"email\":{\"wid\":\"22da67c3e50f10040c641c15b6420006\",\"address\":\"karima.elfadili@concentrix.com\"},\"last_name\":\"El Fadili\",\"first_name\":\"Karima\"},{\"email\":{\"wid\":\"f3683188075810072a9772d923700003\",\"address\":\"oulehri.kenza@concentrix.com\"},\"last_name\":\"Oulehri\",\"first_name\":\"Kenza\"},{\"email\":{\"wid\":\"ed6679eff10210040ca6d7c83feb0005\",\"address\":\"lamyae.lakhal@concentrix.com\"},\"last_name\":\"Lakhal\",\"first_name\":\"Lamyae\"},{\"email\":{\"wid\":\"9b6ad0afd582100409ca36736cbe0004\",\"address\":\"mohammed.belhajla@concentrix.com\"},\"last_name\":\"Belhajla\",\"first_name\":\"Mohammed\"},{\"email\":{\"wid\":\"36c59e08df2310040e6f1088e6670004\",\"address\":\"oumaima.rougui@concentrix.com\"},\"last_name\":\"Rougui\",\"first_name\":\"Oumaima\"},{\"email\":{\"wid\":\"42dc0565513910040c25226e7de40002\",\"address\":\"samia.assoubai@concentrix.com\"},\"last_name\":\"Assoubai\",\"first_name\":\"Samia\"},{\"email\":{\"wid\":\"42dc0565513910040a93b81e66670003\",\"address\":\"touria.boukentar@concentrix.com\"},\"last_name\":\"Boukentar\",\"first_name\":\"Touria\"},{\"email\":{\"wid\":\"d666390fe3be10040a2a104a6a2a0005\",\"address\":\"zineb.bouchfar@concentrix.com\"},\"last_name\":\"Bouchfar\",\"first_name\":\"Zineb\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11418\",\"source\":\"Talkpush\",\"id\":1031,\"_score\":1},{\"campaign_title\":\"Advisor I, Sales R1674351\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B- Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"address\":\"MAR Rabat - Av Ibn Sina, 25 rue Oued Al Makhazine\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"L\u2019opportunit\u00e9 en Bref : \\n\\n\u2022\\tNous recrutons des conseillers commerciaux \u00e0 Rabat avec un salaire allant jusqu\u2019\u00e0 8900 Dhs\\n\u2022\\tPrimes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9\\n\\nVeux-tu faire partie de l\u2019aventure ? Postule maintenant !\\nEnvie d\u2019en savoir plus ? Lis la suite\u2026\",\"long_description\":\"<p><\/p><p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! <\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>L\u2019opportunit\u00e9 en bref\u00a0:<\/b><\/p><p>- Nous recrutons des conseillers clients T\u00e9l\u00e9vente en B2B \u00e0 Sal\u00e9 \u00a0<\/p><p>- Nous t\u2019offrons un <b>package salarial allant jusqu\u2019\u00e0<\/b> <b>8900 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente B2B<br \/>- Primes, plein d\u2019avantages exclusifs et des opportunit\u00e9s d\u2019\u00e9volution \u00e0 la cl\u00e9<br \/>- Veux-tu faire partie de l\u2019aventure ? Postule maintenant !<br \/>Envie d\u2019en savoir plus ? Lis la suite\u2026<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises ainsi que nos collaborateurs \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) T\u00e9l\u00e9vente en B2B<\/b><\/p><p><\/p><p>En tant que Conseiller(e) T\u00e9l\u00e9vente B2B en t\u00e9l\u00e9phonie, tu auras la charge de\u00a0:<\/p><ul><li>Prospection : Identifier et contacter des PME et grands comptes, en surmontant les obstacles pour atteindre les d\u00e9cideurs gr\u00e2ce \u00e0 un discours clair, efficace et dynamique.<\/li><li>Identification et cr\u00e9ation de besoins : Analyser les installations des prospects pour proposer des solutions adapt\u00e9es, en \u00e9tant patient(e) et \u00e0 l\u2019\u00e9coute.<\/li><\/ul><ul><li>Promotion des produits et services : Pr\u00e9senter nos offres avec enthousiasme et professionnalisme pour valoriser la marque employeur.<\/li><li>N\u00e9gociation et fid\u00e9lisation : Convertir chaque contact en vente, b\u00e2tir des relations durables et d\u00e9velopper un portefeuille solide.<\/li><li>Performance collective : Contribuer activement \u00e0 l\u2019optimisation des processus et partager vos id\u00e9es pour am\u00e9liorer la performance de l\u2019\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Ce que nous t\u2019offrons\u00a0:<\/b><\/p><p><\/p><p>Chez Concentrix, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e), professionnel des centres d&#39;appels ou expert en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package salarial de <b>8900 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><li>Si tu es d\u00e9butant(e), un <b>package exceptionnel de 6400 DH<\/b> te sera propos\u00e9.<\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha<\/li><\/ul><p><\/p><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>D\u00e9montrent un sens commercial d\u00e9velopp\u00e9, sont capables de s\u00e9duire le client gr\u00e2ce \u00e0 leur dynamisme et \u00e0 l&#39;intonation de leur voix<\/b>.<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un mail t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser tes comp\u00e9tences linguistiques, techniques, ainsi que ta personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre ton potentiel et te d\u00e9marquer !<\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><b>Entretien en pr\u00e9sentiel<\/b> : Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>rejoins l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! <b>&#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1674351\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-10T07:59:19.582+08:00\",\"created_at\":\"2025-11-28T10:10:47.007+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---Av-Ibn-Sina-25-rue-Oued-Al-Makhazine\/Conseiller-Client--F-H----Tlvente-B2B--Rabat---Franais_R1674351\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-OUEDA-01\",\"wid\":\"b2d8dc058e59101d4799d06c662d0000\",\"descriptor\":\"MAR Rabat - 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Antananarivo -  Anglais\",\"street\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"address\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Un contrat CDI de 40 heures par semaine.<\/p><\/li><li><p>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><\/li><li><p>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li><p>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/p><\/li><li><p>Un transport du retour assur\u00e9 par l&#39;entreprise<\/p><\/li><li><p>Une assurance compl\u00e9mentaire famille<\/p><\/li><li><p>Une formation initiale et continue<\/p><\/li><li><p>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/p><\/li><li><p>Des perspectives d\u2019\u00e9volution professionnelle<\/p><\/li><\/ul><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p><i>Nous recherchons des talents qui poss\u00e8dent :<\/i><\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><i><b>En pr\u00e9sentiel :<\/b><\/i><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Un contrat CDI de 40 heures par semaine.<\/p><\/li><li><p>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><\/li><li><p>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li><p>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/p><\/li><li><p>Un transport du retour assur\u00e9 par l&#39;entreprise<\/p><\/li><li><p>Une assurance compl\u00e9mentaire famille<\/p><\/li><li><p>Une formation initiale et continue<\/p><\/li><li><p>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/p><\/li><li><p>Des perspectives d\u2019\u00e9volution professionnelle<\/p><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;allemand, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><i><b>En pr\u00e9sentiel :<\/b><\/i><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p>Votre mission en tant que Conseiller Client Service Client<\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p>Des avantages sociaux exceptionnels :<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p>Un environnement de travail dynamique :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p>Le profil de nos Game-Changers<\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p>Notre processus de recrutement:<\/p><p><\/p><p>1- Tests en ligne (1h) : Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p>2- \u00c9change t\u00e9l\u00e9phonique : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p>3- Entretien en pr\u00e9sentiel : Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1674375\",\"location\":\"K\u00e9nitra, Rabat-Sal\u00e9-K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:05.265+08:00\",\"created_at\":\"2025-11-28T10:07:44.004+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Knitra---5-rue-la-reine-Elisabeth\/Conseiller-Client--F-H----Service-client--Knitra---Franais-Anglais_R1674375\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"K\u00e9nitra\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"MA-KEN-REINE-01\",\"wid\":\"e3ece62c945d101d479a73c74e710000\",\"descriptor\":\"MAR K\u00e9nitra - 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Antananarivo -  Bilingue (FR\/EN)\",\"street\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"address\":\"MDG Antananarivo - Zone FUTURA Andranomena\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Un contrat CDI de 40 heures par semaine.<\/p><\/li><li><p>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><\/li><li><p>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li><p>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/p><\/li><li><p>Un transport du retour assur\u00e9 par l&#39;entreprise<\/p><\/li><li><p>Une assurance compl\u00e9mentaire famille<\/p><\/li><li><p>Une formation initiale et continue<\/p><\/li><li><p>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/p><\/li><li><p>Des perspectives d\u2019\u00e9volution professionnelle<\/p><\/li><\/ul><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais et l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, <b>Concentrix Medica<\/b> et <b>Patientys By Concentrix\u00a0 <\/b>filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, <b>Concentrix Medica<\/b> est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p>L&#39;attach\u00e9(e) scientifique, rejoindra Patientys, la filiale de Concentrix Medica d\u00e9di\u00e9e au suivi \u00e0 distance des patients, leader en France dans la coordination du parcours de soin du patient.<br \/><br \/>Dans le cadre d&#39;un accroissement d&#39;activit\u00e9s, nous recherchons un(e) attach\u00e9(e) scientifique pour rejoindre nos \u00e9quipes, d&#39;attach\u00e9(e)s scientifiques, de pharmaciens et de m\u00e9decins. L&#39;attach\u00e9(e) scientifique renseigne et accompagne les professionnels de sant\u00e9 et les patients sur leur demande d&#39;information(s) concernant l&#39;utilisation d&#39;un dispositif m\u00e9dical ou le suivi d&#39;un traitement m\u00e9dical.<br \/><br \/><b>Vos Missions principales :<\/b><\/p><p><br \/>Au sein de Patientys, vous b\u00e9n\u00e9ficiez d\u00e8s votre arriv\u00e9e d&#39;un parcours d&#39;int\u00e9gration complet (2 semaines de formation) pour travailler ensuite en autonomie sur les missions suivantes :<\/p><ul><li>R\u00e9pondre aux questions sant\u00e9 de niveau 1 par t\u00e9l\u00e9phone ou par mail, aux questions m\u00e9dicales, pharmaceutiques, r\u00e9glementaires et produit des professionnels de sant\u00e9 et des patients<\/li><li>D\u00e9tecter et notifier les cas de Pharmacovigilance et r\u00e9clamations<\/li><li>R\u00e9pondre \u00e0 des questions sp\u00e9cifiques d&#39;acc\u00e8s pr\u00e9coce du traitement<\/li><li>Enregistrer les demandes et donn\u00e9es sant\u00e9 dans le CRM : saisie des coordonn\u00e9es, qualit\u00e9 de l&#39;appelant, objet de la demande, type d&#39;appel, source de la demande, etc.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Contrat : CDI<\/li><li>Prise de poste : des que possible.<\/li><li>Amplitude horaire : 35h\/SEM. du lundi au vendredi sur l&#39;amplitude de 9h00-18h00<\/li><li>R\u00e9mun\u00e9ration : fixe : 27000\u20ac brut\/an &#43; 3\u00a0000 \u20ac primes sur objectifs qualitatifs<\/li><li>Avantages Groupe : tickets restaurant, pr\u00e9voyance\/mutuelle<\/li><li>Prise en charge du titre de transport \u00e0 hauteur de 50%<\/li><\/ul><ul><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9 : <\/b><\/p><p><\/p><p>Vous \u00eates dipl\u00f4m\u00e9(e) Bac &#43;3 \u00e0 Bac &#43;5 d&#39;une formation scientifique en biologie<br \/><br \/>Vous vous reconnaissez dans les qualit\u00e9s et comp\u00e9tences suivantes :<\/p><ul><li>Capacit\u00e9 d&#39;analyse et de synth\u00e8se<\/li><li>Une excellente communication \u00e9crite et orale<\/li><li>Un travail m\u00e9thodique et organis\u00e9<\/li><li>La ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint, Access), et le travail de recherche scientifique<\/li><li>Rigueur, esprit d&#39;\u00e9quipe et aisance relationnelle.<\/li><\/ul><p><\/p><p>Alors, rejoignez notre entreprise en pleine croissance et l&#39;\u00e9quipe d&#39;experts en InfoMed d\u00e9j\u00e0 en place !<\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. 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Service client\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p>Votre mission en tant que Conseiller Client Service Client<\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons\u00a0:<\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime d\u2019assiduit\u00e9 et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha, Ramadan &amp; A\u00efd El Sguir<\/li><\/ul><p><\/p><p>Des avantages sociaux exceptionnels :<\/p><ul><li>Assurance sant\u00e9 avantageuse<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p>Un environnement de travail dynamique :<\/p><p><\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p>Le profil de nos Game-Changers<\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais et l\u2019anglais , aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul>\"},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"11166\",\"source\":\"Talkpush\",\"id\":1039,\"_score\":1},{\"campaign_title\":\"Associate, Operations R1673520\",\"campaign_type\":\"job_application\",\"job_title\":\"Infirmier - Infirmi\u00e8re Conseils F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><b>Concentrix<\/b> est une entreprise internationale pr\u00e9sente dans plus de 90 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, <b>Concentrix Medica<\/b> et <b>Patientys By Concentrix\u00a0 <\/b>filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, <b>Concentrix Medica<\/b> est une entreprise inclusive et handi-accueillante.<\/p><p><br \/><b>Vos Missions principales :<\/b><\/p><p><br \/>Nous recrutons un.e INFIRMIER \/ INFIRMIERE CONSEILS CDI dans le cadre de la mise en place d&#39;un programme d\u2019apprentissage ayant pour objet l\u2019appropriation par les patients des gestes techniques permettant l\u2019auto-injection d&#39;hormones de croissance.<\/p><p>L\u2019objectif de l\u2019infirmi\u00e8re ou infirmier est de g\u00e9rer \u00e0 distance la relation avec les patients et les professionnels de sant\u00e9 inscrits ou participant \u00e0 un programme \/ projet li\u00e9 \u00e0 la sant\u00e9.<\/p><p><b>En ce sens, vos principales missions sont les suivantes :<\/b><\/p><ul><li>Traiter les demandes (appels, mails\u2026) des patients, pharmaciens, m\u00e9decins et infirmiers lib\u00e9raux ;<\/li><li>D\u00e9clarer les cas de pharmacovigilance et veiller \u00e0 la s\u00e9curit\u00e9 du m\u00e9dicament \/ dispositif m\u00e9dical ;<\/li><li>Former les professionnels de sant\u00e9 aux produits et mat\u00e9riels de sant\u00e9<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents .<\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Contrat : CDI<\/li><li>Prise de poste : d\u00e8s que possible.<\/li><li>Amplitude horaire : 35h\/SEM. du lundi au vendredi sur l&#39;amplitude de 9h00-18h00<\/li><li>R\u00e9mun\u00e9ration : fixe : 32 000\u20ac brut\/an<\/li><li>Avantages Groupe : tickets restaurant, pr\u00e9voyance\/mutuelle<\/li><li>Prise en charge du titre de transport \u00e0 hauteur de 50%<\/li><\/ul><ul><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Un environnement stimulant :<\/b><\/p><ul><li>Une entreprise inclusive favorisant le d\u00e9veloppement professionnel.<\/li><li>Des outils et m\u00e9thodes performants pour r\u00e9ussir votre mission.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9 : <\/b><\/p><p><\/p><p>Infirmier ou Infirmi\u00e8re Dipl\u00f4m\u00e9 d\u2019Etat, vous justifiez d\u2019une premi\u00e8re exp\u00e9rience d\u2019un an minimum (hors stage), id\u00e9alement dans le milieu hospitalier.<\/p><p>Organis\u00e9e, \u00e0 l\u2019\u00e9coute et p\u00e9dagogue, votre aisance relationnelle et r\u00e9dactionnelle vous permettent d\u2019interagir avec vos diff\u00e9rents interlocuteurs (patients et professionnels de sant\u00e9).<\/p><p>Pour ce poste, il est imp\u00e9ratif d\u2019\u00eatre \u00e0 l\u2019aise avec l\u2019outil informatique et le t\u00e9l\u00e9phone.<\/p><p><br \/>Vous vous reconnaissez dans les qualit\u00e9s et comp\u00e9tences suivantes :<\/p><ul><li>Une capacit\u00e9 d&#39;analyse et de synth\u00e8se<\/li><li>Une excellente communication \u00e9crite et orale<\/li><li>Un travail m\u00e9thodique et organis\u00e9<\/li><li>La ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint, Access), et le travail de recherche scientifique<\/li><li>Rigueur, esprit d&#39;\u00e9quipe et aisance relationnelle.<br \/><br \/>Vid\u00e9o d&#39;une de nos charg\u00e9es d&#39;information m\u00e9dicale : <a href=\\\"https:\/\/urls.fr\/jfDQjW\\\" target=\\\"_blank\\\"><b>https:\/\/urls.fr\/jfDQjW<\/b><\/a><\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente<\/b><\/p><p><\/p><p>En tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :<\/p><ul><li><b>En promouvant des produits ou services de nos clients <\/b>:\u00a0 Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/li><li><b>En n\u00e9gociant et fid\u00e9lisant<\/b> :\u00a0 Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.<\/li><li><b>En boostant la performance collective<\/b> :\u00a0 Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p><\/p><p>Chez <b>Concentrix<\/b>, nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience\u00a0:<\/b><\/p><ul><li>Un package de <b>7100 DH<\/b> d\u00e8s le premier mois si tu as une exp\u00e9rience confirm\u00e9e dans la t\u00e9l\u00e9vente.<\/li><li>Si tu es d\u00e9butant (e) , un <b>package exceptionnel de 4600 DH<\/b> t\u2019est propos\u00e9(e).<\/li><\/ul><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><ul><li>Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/li><li>Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/li><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>De nombreux avantages suppl\u00e9mentaires <\/b>:<\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Consultations t\u00e9l\u00e9m\u00e9decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 nos salles de sport et offre de cr\u00e8ches d\u2019entreprises.<\/li><li>Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique<\/b> :<\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b> : Une fois ta candidature r\u00e9ceptionn\u00e9e, tu recevras un email t\u2019invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. 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Chez Concentrix Medica et Patientys, nous allions expertise m\u00e9dicale, excellence op\u00e9rationnelle et innovation technologique pour transformer la relation entre les professionnels de sant\u00e9, les patients et les industries de la sant\u00e9.<\/p><p><b>Votre mission en tant que <\/b><b>visiteurs m\u00e9dicaux s\u00e9dentaires<\/b><\/p><p>Int\u00e9gr\u00e9 \u00e0 une \u00e9quipe de visiteurs m\u00e9dicaux s\u00e9dentaires, vous pr\u00e9sentez, par un syst\u00e8me de visio-conf\u00e9rence, les sp\u00e9cialit\u00e9s pharmaceutiques (m\u00e9dicaments ou dispositifs m\u00e9dicaux) aux professionnels de sant\u00e9 cibl\u00e9s (m\u00e9decins et\/ou pharmaciens).<br \/>Votre objectif est d&#39;en assurer la promotion et la bonne utilisation dans le respect des orientations du laboratoire<\/p><p>.<\/p><p><b>Vous aurez pour missions de :<\/b><\/p><ul><li>Informer les professionnels de sant\u00e9 des aspects r\u00e9glementaires et pharmaco-th\u00e9rapeutiques<\/li><li>\u00a0Pr\u00e9senter la place du m\u00e9dicament ou du service dans la pathologie vis\u00e9e et la strat\u00e9gie th\u00e9rapeutique recommand\u00e9e conform\u00e9ment aux campagnes de bon usage et des programmes de Sant\u00e9 Publique<\/li><li>Assurer la visite dans le respect de la formation re\u00e7ue par le laboratoire et selon la r\u00e9glementation en vigueur<\/li><li>\u00a0Recueillir et transmettre les cas de pharmacovigilance, mat\u00e9riovigilance et r\u00e9clamation qualit\u00e9 produit<\/li><li>Traiter les demandes d&#39;informations m\u00e9dicales et les transmettre au Responsable<\/li><li>Envoyer les documents \u00e0 remise obligatoire ou facultative en cas de demande du PDS conform\u00e9ment \u00e0 la liste positive<\/li><li>Enregistrer dans la base de donn\u00e9es toute information n\u00e9cessaire<\/li><\/ul><p><\/p><p>D\u00e8s votre arriv\u00e9e, vous b\u00e9n\u00e9ficiez d\u2019une\u00a0<b><span>formation compl\u00e8te<\/span><\/b>\u00a0sur les produits, les outils informatiques et les bonnes pratiques de la relation client dans l\u2019univers pharmaceutique.<br \/>Vous \u00eates ensuite accompagn\u00e9(e) tout au long de la mission par un\u00a0<b><span>management de proximit\u00e9<\/span><\/b>\u00a0pour vous aider \u00e0 monter en comp\u00e9tence et \u00e0 contribuer pleinement aux objectifs de qualit\u00e9 de service.<\/p><p><\/p><p><b>Profil Recherch\u00e9\u00a0: <\/b><\/p><p><\/p><p><b>Dipl\u00f4me de la Visite M\u00e9dicale valide en France OBLIGATOIRE.<\/b><\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;allemand, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li>R\u00e9pondant aux besoins des clients : Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li>R\u00e9solvant les probl\u00e8mes : Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li>Fid\u00e9lisant les clients : Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li>Contribuant \u00e0 l\u2019am\u00e9lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires :<\/b><\/p><ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><\/ul><p><\/p><p><b>Des avantages sociaux exceptionnels :<\/b><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li>Horaires flexibles avec la possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><p><\/p><p><b>Un environnement de travail dynamique :<\/b><\/p><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. \ufe0f<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. <\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. \ufe0f<\/li><li>Rel\u00e8vent les d\u00e9fis avec enthousiasme et sont passionn\u00e9s par la satisfaction client. <\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- Tests en ligne (1h) :<\/b> Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2- \u00c9change t\u00e9l\u00e9phonique :<\/b> Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3- Entretien en pr\u00e9sentiel :<\/b> Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? 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Gagnez jusqu&#39;\u00e0 <b>2000 MAD<\/b>\u00a0gr\u00e2ce \u00e0 notre campagne de parrainage !<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour un projet t\u00e9l\u00e9vente, acquisition ou Service client<br \/>\u2714\ufe0f Une r\u00e9compense est attribu\u00e9e apr\u00e8s son recrutement\u00a0comme suit :<\/p><p><\/p><ul><li><b>2000 MAD pour chaque profil T\u00e9l\u00e9vente<\/b><\/li><li><b>1500 MAD pour chaque profil Acquisition<\/b><\/li><li><b>1000 MAD pour chaque profil Service client<\/b><\/li><\/ul><p>\u00a0\u2714\ufe0f Boost suppl\u00e9mentaire pour tout profil recrut\u00e9 sur les projets <b>ENGIE T\u00e9l\u00e9vente<\/b> , <b>BOUYGUES TELECOM T\u00e9l\u00e9vente B2B &amp; TOTAL ENERGIE T\u00e9l\u00e9vente B2B de 2000 MAD<\/b> vers\u00e9 apr\u00e8s le premier mois de production (cumulable avec les autres primes parrainage)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><\/p><p>\u2714\ufe0f Versement apr\u00e8s le <b>3\u00e8me mois<\/b><\/p><p>Alors, qu&#39;attendez-vous ? 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, <b>Concentrix Medica<\/b> et <b>Patientys By Concentrix\u00a0 <\/b>filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, <b>Concentrix Medica<\/b> est une entreprise inclusive et handi-accueillante.<\/p><p><br \/>Nous recrutons un MEDECIN PRESCRIPTEUR TABACOLOGUE en prestation dans le cadre d&#39;un service de la ligne institutionnelle Tabac Info Service.<br \/><br \/><b>Vos missions principales consistent \u00e0 :<\/b><\/p><ul><li>Accompagner les appelants, pr\u00e9alablement filtr\u00e9s par des \u00e9quipes de Niveau 1, sur leur sevrage tabagique, de la prise de d\u00e9cision \u00e0 la pr\u00e9vention de la rechute, dans le respect des proc\u00e9dures et protocoles fix\u00e9es. Le premier appel de bilan est g\u00e9n\u00e9ralement compl\u00e9t\u00e9 par 3 appels de suivi.<\/li><li>G\u00e9rer les rendez-vous et saisir les comptes rendus de s\u00e9ances en ligne.<\/li><li>Etre en mesure de prescrire des substituts nicotiniques (oraux, spray, gommes...).<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9 : <\/b><\/p><p><\/p><p>Vous \u00eates m\u00e9decin Dipl\u00f4m\u00e9(e) d&#39;Etat, actuellement en activit\u00e9 <b>lib\u00e9rale<\/b> titulaire d&#39;un <b>DU de Tabacologie.<\/b><br \/><br \/>Le suivi et l&#39;accompagnement des patients sont r\u00e9alis\u00e9s enti\u00e8rement \u00e0 distance par t\u00e9l\u00e9phone et ordinateur. Nous recherchons donc des professionnels de sant\u00e9 \u00e0 l&#39;aise avec les outils informatiques et la prescription \u00e0 distance.<\/p><p><\/p><p><b>Information Compl\u00e9mentaires\u00a0: <\/b><\/p><p>Formation compl\u00e8te sur le fonctionnement de la ligne Tabac Info Service et des outils d\u00e8s votre int\u00e9gration<\/p><ul><li>Contrat : Prestation d&#39;une dur\u00e9e de 6 \u00e0 12 mois (renouvelable)<\/li><li>Prise de poste : selon votre disponibilit\u00e9<\/li><li>Amplitude horaire : entre 2 et 10 heures hebdomadaires (au choix) \u00e0 r\u00e9partir selon vos disponibilit\u00e9s du lundi au samedi, sur une amplitude 9h-20h<\/li><li>R\u00e9mun\u00e9ration : \u00e0 l&#39;acte, 50\u20ac pour les appels de bilan de 30 minutes et 25\u20ac pour les appels de suivi de 15 minutes<\/li><li>Localisation : en 100% t\u00e9l\u00e9travail<\/li><\/ul>\",\"ats_external_id\":\"R1673552\",\"location\":\"Boulogne-Billancourt, \u00cele-de-France\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:05.223+08:00\",\"created_at\":\"2025-11-28T10:02:56.039+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Mdecin-Prescripteur-Tabacologue-Contrat-Horaire-Flexible-F-H_R1673552\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 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Toamasina - Anglais\",\"street\":\"MDG Tamatave - RN2 ter Betainomby\",\"address\":\"MDG Tamatave - RN2 ter Betainomby\",\"city\":\"Tamatave\",\"state\":\"Atsinanana\",\"postal_code\":\"501\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p><i>Nous recherchons des talents qui :<\/i><\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Ont une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais et l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1674233\",\"location\":\"Tamatave, Atsinanana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:05.160+08:00\",\"created_at\":\"2025-11-28T10:01:54.839+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Bilingue--FR-EN-_R1674233\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Tamatave\",\"state\":null,\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"501\",\"primary_location\":{\"id\":\"MG-TAM-IMMEU-01\",\"wid\":\"d336840d2e5c101d4796db62f8790000\",\"descriptor\":\"MDG Tamatave - RN2 ter Betainomby\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"},{\"id\":\"102553798\",\"wid\":\"da7d7d2449a2101032f1b9850ef80003\",\"descriptor\":\"Voahanginirina Zo Malala Razafindralambo (102553798)\"},{\"id\":\"102559720\",\"wid\":\"da7d7d2449a2101035b80c3fdae30001\",\"descriptor\":\"Princy Jedidia Randrianarison (102559720)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356747\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Bilingue--FR-EN-_R1674233\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Bilingue--FR-EN-_R1674233\/apply\",\"job_requisition_id\":\"R1674233\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"soloheryorimbato.mitsinjonirina@concentrix.com\"},\"first_name\":\"Solohery Orimbato Mitsinjonirina (102559909)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674233\",\"wid\":\"faab3d561b851032f3b932500d950000\",\"descriptor\":\"Conseiller client (F\/H) - Toamasina - Bilingue (FR\/EN)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10929\",\"source\":\"Talkpush\",\"id\":1049,\"_score\":1},{\"campaign_title\":\"Associate, Operations R1673794\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Filiale du groupe Concentrix, leader mondial de l\u2019exp\u00e9rience client. Chez Concentrix Medica et Patientys, nous allions expertise m\u00e9dicale, excellence op\u00e9rationnelle et innovation technologique pour transformer la relation entre les professionnels de sant\u00e9, les patients et les industries de la sant\u00e9.<\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p>En tant que\u00a0<span>repr\u00e9sentant(e) d\u2019un laboratoire pharmaceutique reconnu<\/span>, vous \u00eates l\u2019interlocuteur privil\u00e9gi\u00e9 des professionnels de sant\u00e9 et des patients.<\/p><p>Vous aurez pour missions de :<\/p><ul><li><span>Effectuer des appels sortants<\/span> dans le cadre de campagnes commerciales cibl\u00e9es.<\/li><li><span>Pr\u00e9senter et promouvoir les produits et services<\/span> du laboratoire (m\u00e9dicaments, dispositifs m\u00e9dicaux, solutions de suivi patient).<\/li><li><span>D\u00e9velopper et fid\u00e9liser le portefeuille clients<\/span>, en assurant un suivi r\u00e9gulier et personnalis\u00e9.<\/li><li><span>Contribuer activement \u00e0 la croissance du laboratoire<\/span> en participant \u00e0 la mise en \u0153uvre des strat\u00e9gies de vente.<\/li><\/ul><p>D\u00e8s votre arriv\u00e9e, vous b\u00e9n\u00e9ficiez d\u2019une\u00a0<span>formation compl\u00e8te<\/span>\u00a0sur les produits, les outils informatiques et les bonnes pratiques de la relation client dans l\u2019univers pharmaceutique.<br \/>Vous \u00eates ensuite accompagn\u00e9(e) tout au long de la mission par un\u00a0<b><span>management de proximit\u00e9<\/span><\/b>\u00a0pour vous aider \u00e0 monter en comp\u00e9tence et \u00e0 contribuer pleinement aux objectifs de qualit\u00e9 de service.<\/p><p><\/p><p><b>Vous avez les qualit\u00e9s suivantes :<\/b><\/p><ul><li>Aisance relationnelle\u00a0et votre\u00a0\u00e9coute active<\/li><li>Bonne \u00e9locution\u00a0et votre go\u00fbt pour le contact t\u00e9l\u00e9phonique<\/li><li>Patience, rigueur et sens du service<\/li><li>Capacit\u00e9 d\u2019analyse\u00a0pour comprendre et reformuler les demandes<\/li><li>Ma\u00eetrise des\u00a0outils informatiques\u00a0(Pack Office, CRM)<\/li><\/ul><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution<\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Contrat : CDD<\/li><li>Prise de poste : d\u00e8s que possible.<\/li><li>Amplitude horaire : 35h\/SEM. du lundi au vendredi sur l&#39;amplitude de 9h00-18h00<\/li><li>R\u00e9mun\u00e9ration : fixe : 1802\u20ac brut\/mois &#43; 300 \u20ac\/mois de primes sur objectifs.<\/li><li>Avantages Groupe : tickets restaurant, pr\u00e9voyance\/mutuelle<\/li><li>Prise en charge du titre de transport \u00e0 hauteur de 50%<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates orient\u00e9(e) r\u00e9sultats et aimez les d\u00e9fis commerciaux ?<br \/>Ce poste est fait pour vous si vous avez :<\/p><ul><li>Une <span>forte aisance relationnelle<\/span> et une <span>fibre commerciale d\u00e9velopp\u00e9e<\/span>.<\/li><li>Une <span>excellente \u00e9locution<\/span> et une <span>\u00e9coute active<\/span> pour comprendre les besoins des clients.<\/li><li>Le <span>go\u00fbt du challenge<\/span> et la <span>motivation \u00e0 atteindre vos objectifs<\/span>.<\/li><li>Une <span>bonne ma\u00eetrise des outils informatiques<\/span> et du <span>CRM<\/span>.<\/li><li>Le sens du <span>service client<\/span>, de la <span>rigueur<\/span> et un <span>esprit d\u2019\u00e9quipe<\/span>.<\/li><\/ul><p><\/p><h2><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais et l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1667121\",\"location\":\"Tamatave, Atsinanana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.944+08:00\",\"created_at\":\"2025-11-28T10:01:13.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Tamatave\",\"state\":null,\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"501\",\"primary_location\":{\"id\":\"MG-TAM-IMMEU-01\",\"wid\":\"d336840d2e5c101d4796db62f8790000\",\"descriptor\":\"MDG Tamatave - RN2 ter Betainomby\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a6a6d282c780100c8244b52b8a110003\",\"address\":\"antsatiffanie.ratahiry@concentrix.com\"},\"last_name\":\"Ratahiry\",\"first_name\":\"Antsa Tiffanie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340046\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\/apply\",\"job_requisition_id\":\"R1667121\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"d88eb3d39d4d102f5a3da586dcc80002\",\"address\":\"soloheryorimbato.mitsinjonirina@concentrix.com\"},\"last_name\":\"Mitsinjonirina\",\"first_name\":\"Solohery Orimbato\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667121\",\"wid\":\"72284790795c102b958ba139a41b0000\",\"descriptor\":\"R1667121 Conseiller client (F\/H) - Toamasina - Service client - Bilingue (FR\/EN) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a6a6d282c780100c8244b52b8a110003\",\"address\":\"antsatiffanie.ratahiry@concentrix.com\"},\"last_name\":\"Ratahiry\",\"first_name\":\"Antsa Tiffanie\"},{\"email\":{\"wid\":\"ecaf8bf5269f10308afe63ac2d3e0003\",\"address\":\"voahanginirinazomalala.razafindralambo@concentrix.com\"},\"last_name\":\"Razafindralambo\",\"first_name\":\"Voahanginirina Zo Malala\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10897\",\"source\":\"Talkpush\",\"id\":1051,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674391\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"street\":\"MAR Agadir - N\u00b013 Avenue Abdelkarim El Khatabi  QUARTIER FOUNTY\",\"address\":\"MAR Agadir - N\u00b013 Avenue Abdelkarim El Khatabi  QUARTIER FOUNTY\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!<\/b><\/p><p><br \/><b>Chi siamo?<\/b><\/p><p><\/p><p>Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p><p><br \/>In qualit\u00e0 di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p><ul><li><span><b>Rispondere alle richieste dei clienti<\/b>: Garantire un\u2019assistenza di qualit\u00e0 tramite telefono, email e chat nel rispetto degli standard di servizio.<\/span><\/li><li><span><b>Gestire reclami e segnalazioni<\/b>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/span><\/li><li><span><b>Fidelizzare la clientela<\/b>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/span><\/li><li><span><b>Contribuire alle performance del servizio<\/b>: Condividere insight e feedback per migliorare continuamente la qualit\u00e0 operativa.<\/span><\/li><\/ul><p><\/p><p><b>Cosa ti offriamo<\/b><\/p><p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit\u00e0 su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p><p><\/p><p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p><p><\/p><p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p><p><\/p><ul><li>Formazione retribuita a partire dal primo mese.<\/li><li>Bonus illimitati in base al raggiungimento degli obiettivi.<\/li><li>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/li><li>Bonus di regolarit\u00e0 dal 12\u00b0 mese e incentivi legati alla performance.<\/li><li>Bonus speciale per l\u2019A\u00efd El Adha.<\/li><\/ul><p><\/p><p>Numerosi vantaggi aggiuntivi :<\/p><p><\/p><ul><li>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/li><li>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/li><li>Orari flessibili con possibilit\u00e0 di smart working dopo il periodo di integrazione.<\/li><li>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/li><li>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/li><\/ul><p><\/p><p>Un ambiente di lavoro dinamico :<\/p><p><\/p><ul><li>Animazioni a tema e regali durante tutto l\u2019anno per rafforzare lo spirito di squadra.<\/li><\/ul><p><\/p><p><b>Il profilo dei nostri Game-Changers<\/b><br \/>Cerchiamo talenti che :<\/p><p><\/p><ul><li>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese \u00e8 un plus apprezzato. &#x1f5e3;\ufe0f<\/li><li>Possiedono ottime capacit\u00e0 comunicative, sono organizzati, autonomi e proattivi. &#x1f4a1;<\/li><li>Hanno familiarit\u00e0 con gli strumenti digitali e sono naturalmente curiosi nell\u2019adottare nuove tecnologie. &#x1f5a5;\ufe0f<\/li><li>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Il nostro processo di selezione<\/b><\/p><p><\/p><ul><li><b>Test online (1h) :<\/b> Dopo aver ricevuto la tua candidatura, ti invieremo un\u2019email con l\u2019invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/li><li><b>Colloquio telefonico : <\/b>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit\u00e0 del tuo profilo.<\/li><li><b>Colloquio in presenza :<\/b> Un\u2019intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/li><\/ul><p><br \/><b>Pronto\/a ad accettare la sfida? Unisciti all\u2019avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/b> &#x1f680;<\/p>\",\"ats_external_id\":\"R1674391\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.923+08:00\",\"created_at\":\"2025-11-28T10:01:12.036+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---N13-Avenue-Abdelkarim-El-Khatabi--QUARTIER-FOUNTY\/Conseiller-Client--F-H----Acquisition---Agadir---Italien_R1674391\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-ABDEL-01\",\"wid\":\"90cf9de41c12101d47a052399e1e0000\",\"descriptor\":\"MAR Agadir - 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Service client - Agadir - Italien\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10887\",\"source\":\"Talkpush\",\"id\":1052,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674212\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Un contrat CDI de 40 heures par semaine.<\/p><\/li><li><p>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><\/li><li><p>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li><p>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/p><\/li><li><p>Un transport du retour assur\u00e9 par l&#39;entreprise<\/p><\/li><li><p>Une assurance compl\u00e9mentaire famille<\/p><\/li><li><p>Une formation initiale et continue<\/p><\/li><li><p>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/p><\/li><li><p>Des perspectives d\u2019\u00e9volution professionnelle<\/p><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1674212\",\"location\":\"Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:41:41.405+08:00\",\"created_at\":\"2025-11-28T09:58:49.712+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Franais_R1674212\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-ZITAL-01\",\"wid\":\"f184179ac01f101492a1ec5b04b00000\",\"descriptor\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102898352\",\"wid\":\"b15e26c65fab102433b1f316de450000\",\"descriptor\":\"Tiavina Nandimbisoa Rajaonesy (102898352)\"},{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"},{\"id\":\"103257790\",\"wid\":\"21b21f760b571000a6c4c5e11db20000\",\"descriptor\":\"Liankanto Joanna Ny Aina (103257790)\"},{\"id\":\"102618512\",\"wid\":\"da7d7d2449a2101037e1fff92be80003\",\"descriptor\":\"Feriale Rasside (102618512)\"},{\"id\":\"103254372\",\"wid\":\"a74c7b9120f61038d6e7a251f6b40000\",\"descriptor\":\"Antsa Tiffanie Ratahiry (103254372)\"},{\"id\":\"102568300\",\"wid\":\"da7d7d2449a21010329b24dc14cd0001\",\"descriptor\":\"Gracie Rakoto Aina (102568300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Franais_R1674212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Franais_R1674212\/apply\",\"job_requisition_id\":\"R1674212\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mamadoutafsir.thiam@concentrix.com\"},\"first_name\":\"Mamadou Tafsir Thiam (103433554)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674212\",\"wid\":\"abb0662966581032f29645cd75ef0000\",\"descriptor\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10770\",\"source\":\"Talkpush\",\"id\":1053,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674263\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Villers-Cotter\u00eats - Fran\u00e7ais\",\"street\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"address\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages :<\/b><ul><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Un contrat de 37 heures par semaine.<\/li><li>Une mutuelle d\u2019entreprise 70% part employeur<\/li><li>Carte titre-restaurant ou restaurant inter-entreprise<\/li><li>RTT<\/li><li>T\u00e9l\u00e9travail partiel suivants l&#39;atteinte de crit\u00e8res<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Conditions de travail optimales :<\/b><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Une disponibilit\u00e9 du lundi au vendredi sur une amplitude horaire de 8h30 \u00e0 19h.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes)<\/b> : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p><b>2- Test de fran\u00e7ais<\/b> : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p><b>3- Entretien individuel (30 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1674263\",\"location\":\"Villers-Cotter\u00eats, Hauts-de-France\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.819+08:00\",\"created_at\":\"2025-11-28T09:58:15.115+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Conseiller-Client--F-H----Service-Client---Villers-Cotterts_R1674263-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"FR-VIL-BOURS-01\",\"wid\":\"d400e09d53be101d47a1cde9c3080000\",\"descriptor\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"59fd9002d1f4101bc9fda0f76a7c0003\",\"address\":\"valentin.dauchelle@concentrix.com\"},\"last_name\":\"Dauchelle\",\"first_name\":\"Valentin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-344388\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Conseiller-Client--F-H----Service-Client---Villers-Cotterts_R1674263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Conseiller-Client--F-H----Service-Client---Villers-Cotterts_R1674263-1\/apply\",\"job_requisition_id\":\"R1674263\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"634adbbbbac6101655469dca61c00001\",\"address\":\"clementine.verdier@concentrix.com\"},\"last_name\":\"Verdier\",\"first_name\":\"Cl\u00e9mentine\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674263\",\"wid\":\"c34d3bfe75e21032f7780a2e20b60000\",\"descriptor\":\"R1674263 Conseiller Client (F\/H) - Service Client - Villers-Cotter\u00eats - Fran\u00e7ais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"59fd9002d1f4101bc9fda0f76a7c0003\",\"address\":\"valentin.dauchelle@concentrix.com\"},\"last_name\":\"Dauchelle\",\"first_name\":\"Valentin\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10745\",\"source\":\"Talkpush\",\"id\":1054,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674101\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - GRAY - Fran\u00e7ais\",\"street\":\"FRA Gray - ZA Gray Sud   Impasse Cl\u00e9ment Ader\",\"address\":\"FRA Gray - ZA Gray Sud   Impasse Cl\u00e9ment Ader\",\"city\":\"Gray\",\"state\":null,\"postal_code\":\"70100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><\/ul><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique!<\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages :<\/b><ul><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Un contrat de 35 heures par semaine.<\/li><li>Une mutuelle d\u2019entreprise.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Conditions de travail optimales :<\/b><ul><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Une formation initiale et continue.<\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Une disponibilit\u00e9 du lundi au samedi sur une amplitude horaire de 7h30 \u00e0 20h.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1- Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes)<\/b> : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p><b>2- Test de fran\u00e7ais (30 minutes)<\/b> : \u00e9valuation de vos comp\u00e9tences linguistiques. <b>3- <\/b><b>Entretien individuel (30 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674101\",\"location\":\"Gray\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:29:02.484+08:00\",\"created_at\":\"2025-11-28T09:58:14.110+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDczNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Gray---ZA-Gray-Sud---Impasse-Clment-Ader\/Conseiller-Client--F-H----Service-Client---GRAY---Franais_R1674101\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0b982e990c30000\",\"descriptor\":\"Concentrix Gray France\",\"reference_id\":\"WFR19\",\"organization_reference_id\":\"WFR19\"},\"location\":{\"city\":\"Gray\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"70100\",\"primary_location\":{\"id\":\"FR-GRA-ZAGRA-01\",\"wid\":\"b2d8dc058e59101d479b871220c80000\",\"descriptor\":\"FRA Gray - ZA Gray Sud   Impasse Cl\u00e9ment Ader\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alexandre.kieffer@concentrix.com\"},\"first_name\":\"Kieffer, Alexandre Thomas\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102551238\",\"wid\":\"da7d7d2449a2101032fecc6a96fe0001\",\"descriptor\":\"Alexandre Thomas Kieffer (102551238)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360635\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Gray---ZA-Gray-Sud---Impasse-Clment-Ader\/Conseiller-Client--F-H----Service-Client---GRAY---Franais_R1674101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Gray---ZA-Gray-Sud---Impasse-Clment-Ader\/Conseiller-Client--F-H----Service-Client---GRAY---Franais_R1674101\/apply\",\"job_requisition_id\":\"R1674101\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0b982e990c30000\",\"descriptor\":\"Concentrix Gray France\",\"reference_id\":\"WFR19\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR19\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alexandre.kieffer@concentrix.com\"},\"first_name\":\"Alexandre Thomas Kieffer (102551238)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674101\",\"wid\":\"c34d3bfe75e21032c6b6933e0ded0000\",\"descriptor\":\"Conseiller Client (F\/H) - Service Client - GRAY - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10736\",\"source\":\"Talkpush\",\"id\":1055,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1544182\",\"campaign_type\":\"job_application\",\"job_title\":\"CDD - Assistant Administratif international (H\/F)\",\"street\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\",\"address\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\",\"city\":\"La Motte Servolex\",\"state\":\"Auvergne-Rh\u00f4ne-Alpes\",\"postal_code\":\"73291\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p><\/p><p>Dans un contexte international, au sein de l&#39;\u00e9quipe Gestion de cr\u00e9ances qui vous formera et vous accompagnera sur nos outils et process, nous recherchons un(e) Assistant(e) Administratif(ve) International en CDD dont les missions sont les suivantes :<\/p><ul><li><p>Effectuer les relances n\u00e9cessaires selon les proc\u00e9dures<\/p><\/li><li><p>Assurer la gestion administrative associ\u00e9e aux comptes clients<\/p><\/li><li><p>Trouver des solutions adapt\u00e9es de r\u00e9glement en n\u00e9gociant avec les clients (selon profil)<\/p><\/li><li><p>Relancer les plans de paiement<\/p><\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><\/p><ul><li><p><b>Bon niveau en italien et\/ou anglais requis (lu, \u00e9crit, parl\u00e9)<\/b><\/p><\/li><li><p>Dipl\u00f4m\u00e9(e) d&#39;une formation en Finance\/Comptabilit\u00e9\/Commerce\/Gestion ou \u00e9quivalent<\/p><\/li><li><p>Ma\u00eetrise du Pack Office (Word, Excel) et des outils informatiques requise<\/p><\/li><li><p>Vous aimez les chiffres, vous avez de bonnes capacit\u00e9s relationnelles et vous aimez le travail en \u00e9quipe rejoignez nous<\/p><\/li><\/ul><p><\/p><p><b>Informations li\u00e9es au poste<\/b><\/p><ul><li><p>CDD temps plein d&#39;une dur\u00e9e de 6 mois renouvelable<\/p><\/li><li><p>Acquisition de RTT<\/p><\/li><li><p>Bas\u00e9 \u00e0 La Motte-Servolex (Savoie) dans de superbes locaux (Salle Zen, salle de pause avec table de ping-pong...)<\/p><\/li><li><p>R\u00e9mun\u00e9ration selon profil &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Indemnit\u00e9s de transport &#43; PEE &#43; 13e mois<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1544182\",\"location\":\"La Motte Servolex, Auvergne-Rh\u00f4ne-Alpes\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.797+08:00\",\"created_at\":\"2025-11-28T09:56:03.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDYzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/CDD---Assistant-Administratif--H-F-_R1544182\/apply\",\"head_count\":100,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"La Motte Servolex\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"73291\",\"primary_location\":{\"id\":\"FR-LAM-FELIX-01\",\"wid\":\"abb4c0410095101d47a312754e1d0000\",\"descriptor\":\"FRA La Motte Servolex - 450 rue Felix Esclangon - 73291 La Motte Servolex\"}},\"languages\":null,\"recruiter\":[],\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-300740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/CDD---Assistant-Administratif--H-F-_R1544182\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Motte-Servolex---450-rue-Felix-Esclangon---73291-La-Motte-Servolex\/CDD---Assistant-Administratif--H-F-_R1544182\/apply\",\"job_requisition_id\":\"R1544182\"}],\"organizations\":[{\"wid\":\"494c1b495ebc101ef77a36bb4ab00000\",\"descriptor\":\"W0ZRDY P_Logbox\",\"reference_id\":\"W0ZRDY\",\"custom_reference_id\":\"W0ZRDY\"},{\"wid\":\"399e513c0e2b101ee907fae02ced0000\",\"descriptor\":\"20975 - Logbox - WHWPS1\",\"reference_id\":\"WHWPS1\",\"custom_reference_id\":\"WHWPS1\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f5c178ef86f7f0000\",\"address\":\"niyom.chanthavong@concentrix.com\"},\"last_name\":\"Chanthavong\",\"first_name\":\"Niyom\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1544182\",\"wid\":\"f88d58f8bb51101bc362143c62570000\",\"descriptor\":\"R1544182 CDD - Assistant Administratif international (H\/F) (Open)\"},\"recruiter_group\":[],\"requisition_type\":\"0\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10631\",\"source\":\"Talkpush\",\"id\":1056,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1674011\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (H\/F)- Service Client-Metz-Fran\u00e7ais\",\"street\":\"FRA Metz - 1 rue Andr\u00e9 Marie Amp\u00e8re-CGE\",\"address\":\"FRA Metz - 1 rue Andr\u00e9 Marie Amp\u00e8re-CGE\",\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"57070\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p><i>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/i><\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><p><\/p><p>\u00b7 Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><p>\u00b7 Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><p>\u00b7 G\u00e9rer efficacement les r\u00e9clamations.<\/p><p>\u00b7 \u00catre un ambassadeur de la satisfaction client !<\/p><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons:<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p>o Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><p>o Un contrat de 35 heures par semaine.<\/p><p>o Une mutuelle d\u2019entreprise.<\/p><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><p>o Une formation initiale et continue.<\/p><p>o Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p>o Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p><u><b>Le profil recherch\u00e9:<\/b><\/u><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><p><\/p><p>\u00b7 Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><p>\u00b7 Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><p>\u00b7 Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><p>\u00b7 Une disponibilit\u00e9 du lundi au vendredi<\/p><p><\/p><p><b>Notre processus de recrutement:<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p>En pr\u00e9sentiel :<\/p><p>2. Test de fran\u00e7ais (30 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1674011\",\"location\":\"Metz, Grand Est\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.794+08:00\",\"created_at\":\"2025-11-28T09:55:00.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Metz---1-rue-Andr-Marie-Ampre-WGE\/Conseiller-client--H-F---Service-Client-Metz-Franais_R1674011\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Metz\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"57070\",\"primary_location\":{\"id\":\"FR-MET-ANDRE-01\",\"wid\":\"1e068287a9e3101d479b5fe1b4d00000\",\"descriptor\":\"FRA Metz - 1 rue Andr\u00e9 Marie Amp\u00e8re-CGE\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e1600ebb810610165544ae75bb8d0004\",\"address\":\"aude.blanchet@concentrix.com\"},\"last_name\":\"Blanchet\",\"first_name\":\"Aude\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-344194\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Metz---1-rue-Andr-Marie-Ampre-WGE\/Conseiller-client--H-F---Service-Client-Metz-Franais_R1674011\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Metz---1-rue-Andr-Marie-Ampre-WGE\/Conseiller-client--H-F---Service-Client-Metz-Franais_R1674011\/apply\",\"job_requisition_id\":\"R1674011\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"a56faa9f90a71016540cd3cdf4eb0002\",\"address\":\"romain.plenemo@concentrix.com\"},\"last_name\":\"Ple--Nemo\",\"first_name\":\"Romain\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1674011\",\"wid\":\"c820ad8c97291032bd717b7550ba0000\",\"descriptor\":\"R1674011 Conseiller client (H\/F)- Service Client-Metz-Fran\u00e7ais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e1600ebb810610165544ae75bb8d0004\",\"address\":\"aude.blanchet@concentrix.com\"},\"last_name\":\"Blanchet\",\"first_name\":\"Aude\"},{\"email\":{\"wid\":\"51a3a19ad5cd102f5b10fc44138e0004\",\"address\":\"kim.monnet@concentrix.com\"},\"last_name\":\"Monnet\",\"first_name\":\"Kim\"},{\"email\":{\"wid\":\"ba1f685ff4fa102619517c25b37c0003\",\"address\":\"sarah.wewer@concentrix.com\"},\"last_name\":\"Wewer\",\"first_name\":\"Sarah\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10586\",\"source\":\"Talkpush\",\"id\":1057,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1673517\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Chalon-sur-Sa\u00f4ne - Fran\u00e7ais\",\"street\":\"FRA Fragnes-la-Loy\u00e8re - 13 rue Alfred Kastler-CCS\",\"address\":\"FRA Fragnes-la-Loy\u00e8re - 13 rue Alfred Kastler-CCS\",\"city\":\"Fragnes-la-Loy\u00e8re\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71530\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<h2><\/h2><p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>R\u00e9mun\u00e9ration et avantages :<\/b><ul><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Un contrat CDD ou CDI de 35 ou 37 heures par semaine.<\/li><li>Une mutuelle d\u2019entreprise.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Conditions de travail optimales :<\/b><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux <\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li>Une disponibilit\u00e9 du lundi au samedi sur une amplitude horaire de 8h \u00e0 20h.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes)<\/b> : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p><b>Test de fran\u00e7ais (30 minutes)<\/b> : \u00e9valuation de vos comp\u00e9tences linguistiques. <b>Entretien individuel (20 minutes)<\/b> : une discussion approfondie avec un membre de notre \u00e9quipe recrutement pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1673517\",\"location\":\"Fragnes-la-Loy\u00e8re, Bourgogne-Franche-Comt\u00e9\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.777+08:00\",\"created_at\":\"2025-11-28T09:51:46.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Fragnes-la-Loyre---13-rue-Alfred-Kastler-CCS\/Conseiller-Client--F-H----Service-Client---Chalon-sur-Sane_R1673517\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fragnes-la-Loy\u00e8re\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"71530\",\"primary_location\":{\"id\":\"FR-FRA-ALFRE-01\",\"wid\":\"dbc9f0a81910101d47a1c89b52090000\",\"descriptor\":\"FRA Fragnes-la-Loy\u00e8re - 13 rue Alfred Kastler-CCS\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"40863ea9ad9310040e129ff4dcf30007\",\"address\":\"hermance.kene@concentrix.com\"},\"last_name\":\"Kene\",\"first_name\":\"Hermance Zolou Regina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-343532\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Fragnes-la-Loyre---13-rue-Alfred-Kastler-CCS\/Conseiller-Client--F-H----Service-Client---Chalon-sur-Sane_R1673517\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Fragnes-la-Loyre---13-rue-Alfred-Kastler-CCS\/Conseiller-Client--F-H----Service-Client---Chalon-sur-Sane_R1673517\/apply\",\"job_requisition_id\":\"R1673517\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"6b09ad84294e1016521e7c254a190001\",\"address\":\"marcy.samson@concentrix.com\"},\"last_name\":\"Bachir Cherif\",\"first_name\":\"Marcy\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673517\",\"wid\":\"a9b321f9492010325d3efbf064d80000\",\"descriptor\":\"R1673517 Conseiller Client (F\/H) - Service Client - Chalon-sur-Sa\u00f4ne - Fran\u00e7ais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"40863ea9ad9310040e129ff4dcf30007\",\"address\":\"hermance.kene@concentrix.com\"},\"last_name\":\"Kene\",\"first_name\":\"Hermance Zolou Regina\"},{\"email\":{\"wid\":\"8b7048f1ee62101654558e3a53730005\",\"address\":\"radia.pourny@concentrix.com\"},\"last_name\":\"Pourny\",\"first_name\":\"Radia\"},{\"email\":{\"wid\":\"634adbbbbac61016538b0a932ab30005\",\"address\":\"zineb.benchekaya@concentrix.com\"},\"last_name\":\"Ben Chekaya\",\"first_name\":\"Zineb\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10424\",\"source\":\"Talkpush\",\"id\":1058,\"_score\":1},{\"campaign_title\":\"Advisor I, Technical Support R1603858\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance technique - Alger - Fran\u00e7ais\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0<\/span><span> <\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller <\/span><span>client <\/span><span>en assistance technique<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En tant que Conseiller Client <\/span><span>en assistance technique<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Gestion des appels<\/span><span>\u202f<\/span><\/b><span><span>: Prise en charge des appels entrants<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Diagnostic et r\u00e9solution\u202f: <\/span><\/b><span><span>Diagnostiquer les probl\u00e8mes rencontr\u00e9s en proposant leurs solutions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Assistance technique<\/span><span>\u202f: <\/span><\/b><span><span>Apporter une assistance technique aux <\/span><span>interrogations des clients<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Conseils et orientation<\/span><\/b><span><span> :<\/span><span> <\/span><span>Identifier les besoins sp\u00e9cifiques des clients pour leur proposer des solutions adapt\u00e9es.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez <\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span> <\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes <\/span><span>suppl\u00e9mentaires<\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span> <\/span><span>Vous permettant <\/span><span>de <\/span><span>vous<\/span><span>\u00a0rendre sur <\/span><span>votre<\/span><span>\u00a0lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span> <\/span><span>P<\/span><span>ermet de d\u00e9velopper l<\/span><span>e<\/span><span>s comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es <\/span><span>au<\/span><span> poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span> :<\/span><span> <\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. <\/span><span>&#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. <\/span><span>&#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux <\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. <\/span><span>&#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span> et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span> : <\/span><span>Une fois votre candidature <\/span><span>r\u00e9ceptionn\u00e9e<\/span><span>, vous recevrez un <\/span><span>email<\/span><span> vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span> : Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement <\/span><span>pour d\u00e9couvrir <\/span><span>Concentrix<\/span><span> et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span> : Une discussion approfondie pour valider vos comp\u00e9tences<\/span><span> <\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/span><\/b><span><span>Rejoignez l\u2019aventure <\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span> <\/span><span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1603858\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-17T23:22:53.297+08:00\",\"created_at\":\"2025-11-28T09:48:44.709+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client--F-H----Assistance-technique---Alger---Franais_R1603858-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/i><\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><p><\/p><p>\u00b7 Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><p>\u00b7 Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><p>\u00b7 G\u00e9rer efficacement les r\u00e9clamations.<\/p><p>\u00b7 \u00catre un ambassadeur de la satisfaction client !<\/p><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons:<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p>o Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/p><p>o Un contrat de 35 heures par semaine.<\/p><p>o Une mutuelle d\u2019entreprise prise en charge \u00e0 hauteur de 80%<\/p><p>o Un remboursement des transports en commun \u00e0 hauteur de 60%<\/p><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><p>o Une formation initiale et continue.<\/p><p>o Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p>o Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p><u><b>Le profil recherch\u00e9:<\/b><\/u><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><p><\/p><p>\u00b7 Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><p>\u00b7 Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><p>\u00b7 Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><p>\u00b7 Une disponibilit\u00e9 du lundi au samedi sur une amplitude horaire de 8h00 \u00e0 20h.<\/p><p><\/p><p><b>Notre processus de recrutement:<\/b><\/p><p><\/p><p>1. 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Ever dreamt of working in Spain?<\/p><p><\/p><p>Bring your talents to our top cities, Barcelona, and Malaga. Here, you will discover our tech and creative hubs that offer a young, dynamic, and multicultural work environment.<\/p><p><\/p><p>We\u2019re on the lookout for Flemish speakers, interested in working in sales, technical support, or customer service roles, and join our team of game-changers who engage with customers from top brands from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/p><p><\/p><p>We offer benefits that help you support your unique lifestyle:<\/p><p>- Full-time 39 hours\/week contract<\/p><p>- Competitive salary and performance bonus<\/p><p>- Relocation package to help you upon your arrival<\/p><p>- Career development programs, specialized courses, and language classes - Central location in Barcelona or Malaga<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Salary range between 26K EUR to 32k EUR annually depending on the position.<\/p><p><\/p><p>Reimagine the best version of you!<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you!<\/p><p>Apply today and discover why over 440,000 game-changers around the globe call Concentrix &#43; Webhelp their \u201cemployer of choice.\u201d<\/p><p>Join our team in these Mediterranean gems and let your professional journey flourish in the heart of Spain&#39;s rich culture and thriving business scenes.<\/p><p><\/p><p>Concentrix &#43; Webhelp is an equal opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.<\/p><p>All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p>If you are interested or want to know more information. Please, do not hesitate to apply!<\/p><p><\/p><p>We look forward to reviewing your application!<\/p>\",\"ats_external_id\":\"R1457945\",\"location\":\"Bruxelles, Bruxelles\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.744+08:00\",\"created_at\":\"2025-11-28T09:47:11.645+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Bruxelles---Avenue-Louise-87---1050-Bruxelles\/Vlaams-Klantenservice-Adviseur_R1457945\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bruxelles\",\"state\":null,\"country\":{\"wid\":\"a04ea128f43a42e59b1e6a19e8f0b374\",\"iso2\":\"BE\",\"iso3\":\"BEL\",\"descriptor\":\"Belgium\",\"iso_numeric\":\"56\"},\"postal_code\":\"1050\",\"primary_location\":{\"id\":\"BE-BRU-LOUIS-01\",\"wid\":\"c26c745aa4a0101d47a41b0b9e470000\",\"descriptor\":\"BEL Bruxelles - Avenue Louise, 87 - 1050 Bruxelles\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"841726fba2100191635632fb044b91ec\",\"address\":\"christina.daud@concentrix.com\"},\"last_name\":\"Daud\",\"first_name\":\"Christina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-251843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Bruxelles---Avenue-Louise-87---1050-Bruxelles\/Vlaams-Klantenservice-Adviseur_R1457945\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Bruxelles---Avenue-Louise-87---1050-Bruxelles\/Vlaams-Klantenservice-Adviseur_R1457945\/apply\",\"job_requisition_id\":\"R1457945\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"aa96695f65210184c19b7a1e141aba05\",\"address\":\"jurjen.dewekker@concentrix.com\"},\"last_name\":\"Wekker\",\"first_name\":\"Jurjen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1457945\",\"wid\":\"8220152e0d8a102c053322c706130000\",\"descriptor\":\"R1457945 Flemish Speakers - Customer Service - Relocation to Spain (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"841726fba2100191635632fb044b91ec\",\"address\":\"christina.daud@concentrix.com\"},\"last_name\":\"Daud\",\"first_name\":\"Christina\"},{\"email\":{\"wid\":\"aa96695f6521010cbc9ee7f0131a2e00\",\"address\":\"zaldivar.sayawan@concentrix.com\"},\"last_name\":\"Sayawan\",\"first_name\":\"Zaldi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10245\",\"source\":\"Talkpush\",\"id\":1061,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612407\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Thane - G-Corp\",\"address\":\"IND Thane - G-Corp\",\"city\":\"Thane (W)\",\"state\":\"Maharashtra\",\"postal_code\":\"400615\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612407\",\"location\":\"Thane (W), Maharashtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.250+08:00\",\"created_at\":\"2025-11-28T09:39:22.947+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1612407\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Thane (W)\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400615\",\"primary_location\":{\"id\":\"IN-THA-GCORP-Y0\",\"wid\":\"b67da9176e3d1062f9dc49df9e38bb7e\",\"descriptor\":\"IND Thane - G-Corp\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314319\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1612407\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1612407\/apply\",\"job_requisition_id\":\"R1612407\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612407\",\"wid\":\"704fb069b984103751c039664e8b0000\",\"descriptor\":\"R1612407 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"10032\",\"source\":\"Talkpush\",\"id\":1062,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612410\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"address\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"city\":\"Visakhapatnam\",\"state\":\"Andhra Pradesh\",\"postal_code\":\"530013\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612410\",\"location\":\"Visakhapatnam, Andhra Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.737+08:00\",\"created_at\":\"2025-11-28T09:36:56.110+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTUz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1612410\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Visakhapatnam\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530013\",\"primary_location\":{\"id\":\"IN-VIS-SRKDE-00\",\"wid\":\"740544c0a47f010e952d938e1f110463\",\"descriptor\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314339\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1612410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1612410\/apply\",\"job_requisition_id\":\"R1612410\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612410\",\"wid\":\"3756524772b6103be27b4b55260f0001\",\"descriptor\":\"R1612410 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9953\",\"source\":\"Talkpush\",\"id\":1063,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612392\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Vadodara - Alembic Building II BARODA\",\"address\":\"IND Vadodara - Alembic Building II BARODA\",\"city\":\"Vadodara\",\"state\":\"Gujarat\",\"postal_code\":\"390003\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612392\",\"location\":\"Vadodara, Gujarat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T07:59:12.175+08:00\",\"created_at\":\"2025-11-28T09:36:25.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTMy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1612392\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Vadodara\",\"state\":\"Gujarat\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"390003\",\"primary_location\":{\"id\":\"IN-VAD-ALEMB-01\",\"wid\":\"740544c0a47f01cde47fc4901f110e69\",\"descriptor\":\"IND Vadodara - Alembic Building II BARODA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314261\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1612392\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1612392\/apply\",\"job_requisition_id\":\"R1612392\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612392\",\"wid\":\"704fb069b9841037507f1255d1c40001\",\"descriptor\":\"R1612392 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"ac39218dd9ad101557055a0a255f0002\",\"address\":\"sharma.chandraprakash@concentrix.com\"},\"last_name\":\"Sharma\",\"first_name\":\"Bhupendra\"},{\"email\":{\"wid\":\"d1d228a4d3d41015df4236fc20f40003\",\"address\":\"piyush.sharma8@concentrix.com\"},\"last_name\":\"Sharma\",\"first_name\":\"Piyush\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9932\",\"source\":\"Talkpush\",\"id\":1064,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367293\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"address\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"city\":\"Visakhapatnam\",\"state\":\"Andhra Pradesh\",\"postal_code\":\"530013\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities<\/p>\",\"ats_external_id\":\"R1367293\",\"location\":\"Visakhapatnam, Andhra Pradesh\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.723+08:00\",\"created_at\":\"2025-11-28T09:35:36.006+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Representative--Operations_R1367293\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Visakhapatnam\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530013\",\"primary_location\":{\"id\":\"IN-VIS-SRKDE-00\",\"wid\":\"740544c0a47f010e952d938e1f110463\",\"descriptor\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"geeta.geeta1@concentrix.com\"},\"first_name\":\", Geeta\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"103366408\",\"wid\":\"0bd60501f7141020ded0e36198ed0000\",\"descriptor\":\"Mansi Bhujbal (103366408)\"},{\"id\":\"834368\",\"wid\":\"9f196ba80a8701e3674582a103190448\",\"descriptor\":\"Kumar Niraj (834368)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"101794417\",\"wid\":\"0eb70c4ead91011dd36753dc9208f323\",\"descriptor\":\"Harshavardhan . (101794417)\"},{\"id\":\"101782351\",\"wid\":\"f34163b0747a01d695f08f900205d7d0\",\"descriptor\":\"Manica Mohan (101782351)\"},{\"id\":\"5042490\",\"wid\":\"9f196ba80a8701a61c1cf760041909b6\",\"descriptor\":\"Satarupa Ghosh Biswas (5042490)\"},{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"103187381\",\"wid\":\"432d88bedd4510253215911a92bf0000\",\"descriptor\":\"Anju Fernandes (103187381)\"},{\"id\":\"5015194\",\"wid\":\"9f196ba80a8701389f77873209196b35\",\"descriptor\":\"Ritesh Raj (5015194)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"},{\"id\":\"5017723\",\"wid\":\"9f196ba80a87018347093a6109198f0d\",\"descriptor\":\"S Prasad (5017723)\"},{\"id\":\"102945833\",\"wid\":\"6dc1a7c3b4fe1006854a884738ca0000\",\"descriptor\":\"Artika Mehrotra (102945833)\"},{\"id\":\"103329333\",\"wid\":\"10b4b6b14cee101551e9e8f4eda40000\",\"descriptor\":\"Jyoti Pandey (103329333)\"},{\"id\":\"101937604\",\"wid\":\"f99d510baf99010978d4d121cceb0000\",\"descriptor\":\"Shanu Kumar (101937604)\"},{\"id\":\"920167\",\"wid\":\"f6358e3b3d6d01af45923586031956d2\",\"descriptor\":\"Anupam Das (920167)\"},{\"id\":\"102868468\",\"wid\":\"506a65520442100f64d40d9d6f2c0000\",\"descriptor\":\"Shaik Ghouse (102868468)\"},{\"id\":\"132414\",\"wid\":\"9f196ba80a87016dbd4d7f3b0819dd05\",\"descriptor\":\"Geeta - (132414)\"},{\"id\":\"086292\",\"wid\":\"9f196ba80a870109479bd6d806195354\",\"descriptor\":\"Shailesh Patel (086292)\"},{\"id\":\"102474957\",\"wid\":\"3b47e79668f910375537e1197c610000\",\"descriptor\":\"Sumit Pal (102474957)\"},{\"id\":\"102489158\",\"wid\":\"1460f7accf00103db25bfe16cfc90000\",\"descriptor\":\"Seethammasetti Rupa (102489158)\"},{\"id\":\"844249\",\"wid\":\"9f196ba80a870151504ae1eb03191ae7\",\"descriptor\":\"Pardeep Kumar (844249)\"},{\"id\":\"101987140\",\"wid\":\"38ce54e5388f01211f86987dbf7e0000\",\"descriptor\":\"Satyam Malik (101987140)\"},{\"id\":\"102100946\",\"wid\":\"4892676ab663100de8639ea8d8250000\",\"descriptor\":\"Subha Sawoo (102100946)\"},{\"id\":\"103218098\",\"wid\":\"b689ecd623ab102e79532f77ed1f0000\",\"descriptor\":\"Aniket Ghosh (103218098)\"},{\"id\":\"5002472\",\"wid\":\"9f196ba80a870127848622e90919556f\",\"descriptor\":\"Anandsingh Tomar (5002472)\"},{\"id\":\"102307229\",\"wid\":\"7bc9fe76ba7710085122002bae7f0000\",\"descriptor\":\"Teerna Roy (102307229)\"},{\"id\":\"5021582\",\"wid\":\"9f196ba80a870112b92b2eda09193122\",\"descriptor\":\"Rupshree Manjkhola (5021582)\"},{\"id\":\"101972420\",\"wid\":\"59236e1db20d011a604123add5c70000\",\"descriptor\":\"Sravani Sambara (101972420)\"},{\"id\":\"101467277\",\"wid\":\"829422e11163019020a983fa162e43fc\",\"descriptor\":\"Baligodugula Lakshmi (101467277)\"},{\"id\":\"034478\",\"wid\":\"9f196ba80a8701ae8ff62fb3061994a4\",\"descriptor\":\"Rekha S (034478)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1783\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-214048\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Representative--Operations_R1367293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Representative--Operations_R1367293\/apply\",\"job_requisition_id\":\"R1367293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"}],\"job_requisition\":{\"id\":\"R1367293\",\"wid\":\"72bd66fcf0b810176cd2e76158ad0000\",\"descriptor\":\"Representative, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9915\",\"source\":\"Talkpush\",\"id\":1065,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367283\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Thane - G-Corp\",\"address\":\"IND Thane - G-Corp\",\"city\":\"Thane (W)\",\"state\":\"Maharashtra\",\"postal_code\":\"400615\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><h2>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities<\/h2>\",\"ats_external_id\":\"R1367283\",\"location\":\"Thane (W), Maharashtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.948+08:00\",\"created_at\":\"2025-11-28T09:35:27.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTEx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Thane---G-Corp-Maharashtra\/Representative--Operations_R1367283-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Thane (W)\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400615\",\"primary_location\":{\"id\":\"IN-THA-GCORP-Y0\",\"wid\":\"b67da9176e3d1062f9dc49df9e38bb7e\",\"descriptor\":\"IND Thane - G-Corp\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"09b5fe7d6aa401475b13061085263814\",\"address\":\"akashashok.kadam@concentrix.com\"},\"last_name\":\"Kadam\",\"first_name\":\"Akash Ashok\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1783\",\"wid\":\"f9af6d7260980185dcc22d364f0679d8\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-214053\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Thane---G-Corp-Maharashtra\/Representative--Operations_R1367283-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Thane---G-Corp-Maharashtra\/Representative--Operations_R1367283-1\/apply\",\"job_requisition_id\":\"R1367283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF General 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9911\",\"source\":\"Talkpush\",\"id\":1066,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612413\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Varanasi - Utkarsh Micro Client Site\",\"address\":\"IND Varanasi - Utkarsh Micro Client Site\",\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"221007\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612413\",\"location\":\"Varanasi, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.941+08:00\",\"created_at\":\"2025-11-28T09:35:09.336+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTAy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1612413\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"221007\",\"primary_location\":{\"id\":\"IN-VAR-UTKAR-01\",\"wid\":\"740544c0a47f0198bcfaef771f11b956\",\"descriptor\":\"IND Varanasi - Utkarsh Micro Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314269\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1612413\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1612413\/apply\",\"job_requisition_id\":\"R1612413\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612413\",\"wid\":\"117bb640ea27103be33734f2bc1f0000\",\"descriptor\":\"R1612413 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9902\",\"source\":\"Talkpush\",\"id\":1067,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612404\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"address\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"city\":\"Ranchi\",\"state\":\"Jharkhand\",\"postal_code\":\"834002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612404\",\"location\":\"Ranchi, Jharkhand\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.934+08:00\",\"created_at\":\"2025-11-28T09:32:31.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODMx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1612404\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ranchi\",\"state\":\"Jharkhand\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"834002\",\"primary_location\":{\"id\":\"IN-RAN-MADHU-01\",\"wid\":\"740544c0a47f01c2ef0d28901f116b67\",\"descriptor\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314393\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1612404\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1612404\/apply\",\"job_requisition_id\":\"R1612404\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612404\",\"wid\":\"8a09b821f80f103302c82701e7bf0000\",\"descriptor\":\"R1612404 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"857788713541103103a71877da8a0003\",\"address\":\"firoja.begum@concentrix.com\"},\"last_name\":\"Begum\",\"first_name\":\"Firoja\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9831\",\"source\":\"Talkpush\",\"id\":1068,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367223\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"address\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"city\":\"Ranchi\",\"state\":\"Jharkhand\",\"postal_code\":\"834002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1367223\",\"location\":\"Ranchi, Jharkhand\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.204+08:00\",\"created_at\":\"2025-11-28T09:32:23.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODI0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Representative--Operations_R1367223\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ranchi\",\"state\":\"Jharkhand\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"834002\",\"primary_location\":{\"id\":\"IN-RAN-MADHU-01\",\"wid\":\"740544c0a47f01c2ef0d28901f116b67\",\"descriptor\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9941d034fd2601be08f06cf661198c27\",\"address\":\"aabhas.vijh@concentrix.com\"},\"last_name\":\"Vijh\",\"first_name\":\"Aabhas\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1783\",\"wid\":\"f9af6d7260980185dcc22d364f0679d8\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-214089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Representative--Operations_R1367223\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Representative--Operations_R1367223\/apply\",\"job_requisition_id\":\"R1367223\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF General 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Biswas\",\"first_name\":\"Satarupa\"},{\"email\":{\"wid\":\"ab8d2202339b0109f9ae1422b9f90001\",\"address\":\"shanu.kumar4@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Shanu\"},{\"email\":{\"wid\":\"658d1a2c737410064e1e180fa1290001\",\"address\":\"shubhangi.guru@concentrix.com\"},\"last_name\":\"Guru\",\"first_name\":\"Shubhangi\"},{\"email\":{\"wid\":\"dbbc0affbdd3100e2d7f0c4767b60002\",\"address\":\"subha.sawoo@concentrix.com\"},\"last_name\":\"Sawoo\",\"first_name\":\"Subha\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"},{\"email\":{\"wid\":\"36102e9a49c901169c28c945fb690003\",\"address\":\"susmita.biswas2@concentrix.com\"},\"last_name\":\"Biswas\",\"first_name\":\"Susmita\"},{\"email\":{\"wid\":\"ff559b637461100de09a7086069a0002\",\"address\":\"vinod.joshi@concentrix.com\"},\"last_name\":\"Joshi\",\"first_name\":\"Vinod\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9824\",\"source\":\"Talkpush\",\"id\":1069,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612374\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\",\"address\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\",\"city\":\"Pune\",\"state\":\"Maharashtra\",\"postal_code\":\"411006\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612374\",\"location\":\"Pune, Maharashtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.929+08:00\",\"created_at\":\"2025-11-28T09:31:15.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nzg3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Customer-Service-Representative_R1612374\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pune\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411006\",\"primary_location\":{\"id\":\"IN-PUN-TECHP-02\",\"wid\":\"740544c0a47f01b24dd625901f116167\",\"descriptor\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314374\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Customer-Service-Representative_R1612374\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Customer-Service-Representative_R1612374\/apply\",\"job_requisition_id\":\"R1612374\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612374\",\"wid\":\"b0f96c36b81b10374e90278c4b8f0000\",\"descriptor\":\"R1612374 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9787\",\"source\":\"Talkpush\",\"id\":1070,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367170\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\",\"address\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\",\"city\":\"Pune\",\"state\":\"Maharashtra\",\"postal_code\":\"411006\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p>\",\"ats_external_id\":\"R1367170\",\"location\":\"Pune, Maharashtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.922+08:00\",\"created_at\":\"2025-11-28T09:30:42.250+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NzY5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Representative--Operations_R1367170\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pune\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411006\",\"primary_location\":{\"id\":\"IN-PUN-TECHP-02\",\"wid\":\"740544c0a47f01b24dd625901f116167\",\"descriptor\":\"IND Pune - Tech Park One, Blk A, 1st & 2nd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1783\",\"wid\":\"f9af6d7260980185dcc22d364f0679d8\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-214073\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Representative--Operations_R1367170\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---Tech-Park-One-Blk-A-1st--2nd\/Representative--Operations_R1367170\/apply\",\"job_requisition_id\":\"R1367170\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"}],\"job_requisition\":{\"id\":\"R1367170\",\"wid\":\"d13b97212f8010175cc089b51af50000\",\"descriptor\":\"R1367170 Representative, Operations (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"4323167a566e101294ef5d9106f30003\",\"address\":\"nikita.malunjkar@concentrix.com\"},\"last_name\":\"Malunjkar\",\"first_name\":\"Nikita\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"73b09496556f014b70c8375f4707ad84\",\"address\":\"somnath.pramanick1@concentrix.com\"},\"last_name\":\"Pramanick\",\"first_name\":\"Somnath\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9769\",\"source\":\"Talkpush\",\"id\":1071,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612395\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612395\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.915+08:00\",\"created_at\":\"2025-11-28T09:28:32.541+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njgz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1612395\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314362\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1612395\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1612395\/apply\",\"job_requisition_id\":\"R1612395\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612395\",\"wid\":\"c02eea488bbd103be0e9a680846f0001\",\"descriptor\":\"R1612395 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"3eced14619b41036cdcf085d2e8d0000\",\"address\":\"ekta.nigam1@concentrix.com\"},\"last_name\":\"Nigam\",\"first_name\":\"Ekta\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"},{\"email\":{\"wid\":\"ee52071f8d22100fc9137e6edc6d0005\",\"address\":\"tripti.madaan@concentrix.com\"},\"last_name\":\"Madaan\",\"first_name\":\"Tripti\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9683\",\"source\":\"Talkpush\",\"id\":1072,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612377\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"address\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"city\":\"Mumbai\",\"state\":\"Maharashtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612377\",\"location\":\"Mumbai, Maharashtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:05.981+08:00\",\"created_at\":\"2025-11-28T09:27:32.704+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1612377\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mumbai\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-MAGNU-02\",\"wid\":\"740544c0a47f01d2f3d0ad8f1f111266\",\"descriptor\":\"IND Mumbai - Magnus Towers, 501, 5th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314318\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1612377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1612377\/apply\",\"job_requisition_id\":\"R1612377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612377\",\"wid\":\"b0f96c36b81b10374f107f0237790000\",\"descriptor\":\"R1612377 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"423fd0ab65b5100c9bd3365ea03d0001\",\"address\":\"cornell.annunciation@concentrix.com\"},\"last_name\":\"Annunciation\",\"first_name\":\"Cornell\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9657\",\"source\":\"Talkpush\",\"id\":1073,\"_score\":1},{\"campaign_title\":\"Sr. Representative, Operations R1367181\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Operations\",\"street\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"address\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"city\":\"Mumbai\",\"state\":\"Maharashtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr. Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\n\\nExperience \u2013 Minimum 12 months of relevant experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<br \/>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours.<br \/>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p><\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p>\",\"ats_external_id\":\"R1367181\",\"location\":\"Mumbai, Maharashtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-20T02:06:25.401+08:00\",\"created_at\":\"2025-11-28T09:25:47.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTk3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Magnus-Towers-501-5th\/Sr-Representative--Operations_R1367181\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mumbai\",\"state\":\"Maharashtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-MAGNU-02\",\"wid\":\"740544c0a47f01d2f3d0ad8f1f111266\",\"descriptor\":\"IND Mumbai - Magnus Towers, 501, 5th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7b6eda9192071002fc4a58f4b87b0003\",\"address\":\"afzal.malek@concentrix.com\"},\"last_name\":\"Malek\",\"first_name\":\"Afzal\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1782\",\"wid\":\"f9af6d726098018f8f4f26364f0677d8\",\"descriptor\":\"Sr. Representative, 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612399\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:33:03.696+08:00\",\"created_at\":\"2025-11-28T09:25:27.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTg5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1612399\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kolkata\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - 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This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities<\/p>\",\"ats_external_id\":\"R1367176\",\"location\":\"Mumbai, 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1367218\",\"location\":\"Kolkata, West 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9539\",\"source\":\"Talkpush\",\"id\":1077,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612369\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telangana\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612369\",\"location\":\"Hyderabad, Telangana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.114+08:00\",\"created_at\":\"2025-11-28T09:20:26.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDI1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1612369\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telangana\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314346\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1612369\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1612369\/apply\",\"job_requisition_id\":\"R1612369\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612369\",\"wid\":\"88a7888dda26103bdeab99030f900000\",\"descriptor\":\"R1612369 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9425\",\"source\":\"Talkpush\",\"id\":1078,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367169\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\",\"address\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\",\"city\":\"Hyderabad\",\"state\":\"Telangana\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1367169\",\"location\":\"Hyderabad, Telangana\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.870+08:00\",\"created_at\":\"2025-11-28T09:20:05.835+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A\/Representative--Operations_R1367169-1\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1612346\",\"location\":\"Gurugram, Haryana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-11T07:59:17.083+08:00\",\"created_at\":\"2025-11-28T09:13:59.922+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjU4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1612346\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1612363\",\"location\":\"Chennai, Tamil Nadu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.864+08:00\",\"created_at\":\"2025-11-28T09:13:30.731+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjM2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1612363\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Chennai\",\"state\":\"Tamil Nadu\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"600117\",\"primary_location\":{\"id\":\"IN-CHE-FORTU-00\",\"wid\":\"740544c0a47f019a729a588e1f116462\",\"descriptor\":\"IND Chennai - Fortune Towers\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314344\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1612363\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1612363\/apply\",\"job_requisition_id\":\"R1612363\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612363\",\"wid\":\"1c990763b53410374d5fdfb87c6d0001\",\"descriptor\":\"R1612363 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"6c1c669b5dc60109f87dd159c26c0003\",\"address\":\"pynskhemlang.lamare@concentrix.com\"},\"last_name\":\"Lamare\",\"first_name\":\"Pynskhemlang\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"40857d98e36b10132ef171d422b80001\",\"address\":\"sadiyah.a@concentrix.com\"},\"last_name\":\"A\",\"first_name\":\"Sadiyah\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9236\",\"source\":\"Talkpush\",\"id\":1081,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1373803\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil Nadu\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nLanguage - Good communication skill in English along with one more regional language like Telugu \/ Kannada \/ Malayalam \/ Hindi\\nExperience \u2013 Fresher or any experience\\nEducation - Any Graduate\/Undergraduate\\nRotational Shift \\nRotational Week off \u2013 (6 Days Working)\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1373803\",\"location\":\"Chennai, Tamil Nadu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.853+08:00\",\"created_at\":\"2025-11-28T09:12:38.927+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjEy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Representative--Operations_R1373803\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Finance and Accounting 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Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-220388\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Representative--Operations_R1373803\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Representative--Operations_R1373803\/apply\",\"job_requisition_id\":\"R1373803\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9212\",\"source\":\"Talkpush\",\"id\":1082,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612389\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612389\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-10T07:59:19.342+08:00\",\"created_at\":\"2025-11-28T09:12:03.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTkw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1612389\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314330\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1612389\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1612389\/apply\",\"job_requisition_id\":\"R1612389\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612389\",\"wid\":\"6fb465622548103750499b2db6b60000\",\"descriptor\":\"R1612389 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9190\",\"source\":\"Talkpush\",\"id\":1083,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367195\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities<\/p>\",\"ats_external_id\":\"R1367195\",\"location\":\"Bhubaneswar, 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. 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DLF IT, Tower E, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314364\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1612351\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1612351\/apply\",\"job_requisition_id\":\"R1612351\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612351\",\"wid\":\"807d5f4dea3e10374af8d7179f110001\",\"descriptor\":\"R1612351 Customer Service Representative (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9036\",\"source\":\"Talkpush\",\"id\":1085,\"_score\":1},{\"campaign_title\":\"Representative, Operations R1367148\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Chandigarh - DLF IT, Tower C, Site 2\",\"address\":\"IND Chandigarh - DLF IT, Tower C, Site 2\",\"city\":\"Chandigarh\",\"state\":\"Chandigarh\",\"postal_code\":\"160101\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p><\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p>\",\"ats_external_id\":\"R1367148\",\"location\":\"Chandigarh, Chandigarh\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-30T01:44:09.328+08:00\",\"created_at\":\"2025-11-28T09:07:43.057+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDMz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-C-Site-2\/Representative--Operations_R1367148\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Chandigarh\",\"state\":\"Chandigarh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"160101\",\"primary_location\":{\"id\":\"IN-CHA-DLFIT-02\",\"wid\":\"740544c0a47f01a4455f5b8e1f116e62\",\"descriptor\":\"IND Chandigarh - DLF IT, Tower C, Site 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting 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Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-220423\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-C-Site-2\/Representative--Operations_R1367148\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-C-Site-2\/Representative--Operations_R1367148\/apply\",\"job_requisition_id\":\"R1367148\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701b6cab423a303192650\",\"address\":\"Pallavi.Lal@concentrix.com\"},\"last_name\":\"Lal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF General 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(Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f14fed3e502101136788e5670400003\",\"address\":\"aniket.ghosh1@concentrix.com\"},\"last_name\":\"Ghosh\",\"first_name\":\"Aniket\"},{\"email\":{\"wid\":\"9f196ba80a87015f631f64b4061951ab\",\"address\":\"anisha.dagli@concentrix.com\"},\"last_name\":\"Dagli\",\"first_name\":\"Anisha\"},{\"email\":{\"wid\":\"c2678012a2601006a2204b9f0a460001\",\"address\":\"artika.mehrotra@concentrix.com\"},\"last_name\":\"Mehrotra\",\"first_name\":\"Artika\"},{\"email\":{\"wid\":\"45cdd5c5aa08011ba714669c382eac65\",\"address\":\"baligodugula.lakshmi@concentrix.com\"},\"last_name\":\"Lakshmi\",\"first_name\":\"Baligodugula\"},{\"email\":{\"wid\":\"3eced14619b41036cdcf085d2e8d0000\",\"address\":\"ekta.nigam1@concentrix.com\"},\"last_name\":\"Nigam\",\"first_name\":\"Ekta\"},{\"email\":{\"wid\":\"836e7a26eebe01193711fd525c240003\",\"address\":\"kapil.jinwal@concentrix.com\"},\"last_name\":\"Jinwal\",\"first_name\":\"Kapil\"},{\"email\":{\"wid\":\"9f196ba80a8701f3afd380a10319fa47\",\"address\":\"kumar.niraj1@concentrix.com\"},\"last_name\":\"Niraj\",\"first_name\":\"Kumar\"},{\"email\":{\"wid\":\"b8a0ebe1d7ee1010be28b3377c1b0000\",\"address\":\"mahetab.aalam@concentrix.com\"},\"last_name\":\"Aalam\",\"first_name\":\"Mahetab\"},{\"email\":{\"wid\":\"d98617d8c29f0129079be383ed02d491\",\"address\":\"manica.mohan@concentrix.com\"},\"last_name\":\"Mohan\",\"first_name\":\"Manica\"},{\"email\":{\"wid\":\"4fe0846f2a41102103601f1996640002\",\"address\":\"mansi.bhujbal@concentrix.com\"},\"last_name\":\"Bhujbal\",\"first_name\":\"Mansi\"},{\"email\":{\"wid\":\"b9a4da18d88101145369903a765dac6b\",\"address\":\"nishu.saini1@concentrix.com\"},\"last_name\":\"Saini\",\"first_name\":\"Nishu\"},{\"email\":{\"wid\":\"915caf339d36016b7dbe97555f1c7b2c\",\"address\":\"pardeep.kuma@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Pardeep\"},{\"email\":{\"wid\":\"f4a80003eef2010b198b221435610003\",\"address\":\"piyush.sahni3@concentrix.com\"},\"last_name\":\"Sahni\",\"first_name\":\"Piyush\"},{\"email\":{\"wid\":\"8e792f8d0c0801141aeef224d5560002\",\"address\":\"prabjit.kaur@concentrix.com\"},\"last_name\":\"Kaur\",\"first_name\":\"Prabjit\"},{\"email\":{\"wid\":\"a9307bd36fe510329ca7b43b810f0003\",\"address\":\"raju.kumar7@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Raju\"},{\"email\":{\"wid\":\"8098023eb29c1002fcecc36d46e90005\",\"address\":\"s.prasad3@concentrix.com\"},\"last_name\":\"Prasad\",\"first_name\":\"S\"},{\"email\":{\"wid\":\"9f196ba80a8701c203ecfc6c0819242d\",\"address\":\"sanjoy.naskar@concentrix.com\"},\"last_name\":\"Naskar\",\"first_name\":\"Sanjoy\"},{\"email\":{\"wid\":\"6776f460bc6901141b0fc25403cb0000\",\"address\":\"satarupa.ghosh@concentrix.com\"},\"last_name\":\"Ghosh Biswas\",\"first_name\":\"Satarupa\"},{\"email\":{\"wid\":\"9b8b4b5523f501fd22765b66470de316\",\"address\":\"shaikh.aaliya@concentrix.com\"},\"last_name\":\"Aaliya\",\"first_name\":\"Shaikh\"},{\"email\":{\"wid\":\"8ba020a86fb20110ca7022431d220003\",\"address\":\"shalini.s9@concentrix.com\"},\"last_name\":\".\",\"first_name\":\"Shalini\"},{\"email\":{\"wid\":\"ab8d2202339b0109f9ae1422b9f90001\",\"address\":\"shanu.kumar4@concentrix.com\"},\"last_name\":\"Kumar\",\"first_name\":\"Shanu\"},{\"email\":{\"wid\":\"dbbc0affbdd3100e2d7f0c4767b60002\",\"address\":\"subha.sawoo@concentrix.com\"},\"last_name\":\"Sawoo\",\"first_name\":\"Subha\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"},{\"email\":{\"wid\":\"e8131b362da110376b44ca8e7fe40003\",\"address\":\"sumit.pal3@concentrix.com\"},\"last_name\":\"Pal\",\"first_name\":\"Sumit\"},{\"email\":{\"wid\":\"f6358e3b3d6d01e5459d47a102195c2a\",\"address\":\"swathi.surakala1@concentrix.com\"},\"last_name\":\"Surakala\",\"first_name\":\"Swathi\"},{\"email\":{\"wid\":\"8e792f8d0c0801141afa8820f8c80003\",\"address\":\"vikram.hooda@concentrix.com\"},\"last_name\":\"Hooda\",\"first_name\":\"Vikram\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"9033\",\"source\":\"Talkpush\",\"id\":1086,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1612340\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612340\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:53:51.491+08:00\",\"created_at\":\"2025-11-28T09:01:32.611+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTA5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1612340\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-04\",\"wid\":\"740544c0a47f0137bbad94901f117868\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 6th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"},{\"id\":\"103218098\",\"wid\":\"b689ecd623ab102e79532f77ed1f0000\",\"descriptor\":\"Aniket Ghosh (103218098)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"},{\"id\":\"102474957\",\"wid\":\"3b47e79668f910375537e1197c610000\",\"descriptor\":\"Sumit Pal (102474957)\"},{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"103298671\",\"wid\":\"61a2bc861dd2100c92207a0b44cb0000\",\"descriptor\":\"Cornell Annunciation (103298671)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"},{\"id\":\"103366408\",\"wid\":\"0bd60501f7141020ded0e36198ed0000\",\"descriptor\":\"Mansi Bhujbal (103366408)\"},{\"id\":\"102945833\",\"wid\":\"6dc1a7c3b4fe1006854a884738ca0000\",\"descriptor\":\"Artika Mehrotra (102945833)\"},{\"id\":\"103216718\",\"wid\":\"75fc72e56d1a1032b3f27b9cbab20000\",\"descriptor\":\"Subhankar Mondal (103216718)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1612340\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1612340\/apply\",\"job_requisition_id\":\"R1612340\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612340\",\"wid\":\"369b631ce1eb103bd63baa9deefc0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrixglobaladvisor\",\"campaign_id\":\"8909\",\"source\":\"Talkpush\",\"id\":1087,\"_score\":1},{\"campaign_title\":\"Advisor I, Customer Service R1367138\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations\",\"street\":\"IND Bangalore - Divyasree\",\"address\":\"IND Bangalore - Divyasree\",\"city\":\"Bangalore\",\"state\":\"Karnataka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Representative Customer Service \/ Technical Support position interfaces with customers via inbound and \/ or outbound calls, Emails \/ Chats or through the Internet depending upon client requirements. This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p><\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1367138\",\"location\":\"Bangalore, Karnataka\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:11.787+08:00\",\"created_at\":\"2025-11-28T08:59:58.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODg2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Bangalore---Divyashree\/Representative--Operations_R1367138\/apply\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karnataka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-Y0\",\"wid\":\"b67da9176e3d1062f9dc69f25d58bbb5\",\"descriptor\":\"IND Bangalore - Divyasree\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a870172f9265b2d0519245f\",\"address\":\"abhishek.das1@concentrix.com\"},\"last_name\":\"Das\",\"first_name\":\"Abhishek\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer 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All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of Grade 12 \/ Matric <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>12 Months international Call Centre OR, 6 Months Financial\/Banking OR, 24Months Local experience in call centre Customer service <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Base Salary of R7526<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the work that you are trained in, within Group Customer Service. 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Discuss our customer requests and any challenges which would stop us from meeting our customer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own all requests\/enquiries from end to end, minimising hand-offs and delivering a personal service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Constantly seek additional knowledge to help you provide support to advisers, clients and colleagues, anticipating their needs and finding solutions to any challenges that arise<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Learn from feedback received on how to improve our service and collaborate with colleagues to meet collective business goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify ways in which we can continue to improve the way we do things<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All transactions and enquiries required for the customer are processed accurately and promptly within agreed timescales<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"32137135\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.560Z\",\"created_at\":\"2025-11-27T13:47:43.671Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1056\",\"source\":\"Talkpush\",\"id\":466,\"_score\":1},{\"campaign_title\":\"GTM_EMEA_SA_Customer Service - BMW\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<\/p>\\n<p>&nbsp;<\/p>\\n<p>To provide a support service to Financial Advisers and customers, delivering an industry-leading level of customer service and continuously finding ways to help our Financial Advisers, Customers and our clients to achieve their strategy and objectives. Providing support to your team leader and wider leadership team to understand, deliver against, and lead the team to improve the customer journey. with a base salary of <strong>R7526<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of Grade 12 \/ Matric <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>12 Months international Call Centre OR, 6 Months Financial\/Banking OR, 24Months Local experience in call centre Customer service <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Base Salary of R7526<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the work that you are trained in, within Group Customer Service. Able to assist colleagues, customers and advisers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working as part of the Operational teams, putting the customers at the heart of everything we do<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate an awareness of the team measures and support how these are used to understand the customer journey<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify opportunities for further training and development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend and contribute to team huddles. Discuss our customer requests and any challenges which would stop us from meeting our customer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own all requests\/enquiries from end to end, minimising hand-offs and delivering a personal service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Constantly seek additional knowledge to help you provide support to advisers, clients and colleagues, anticipating their needs and finding solutions to any challenges that arise<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Learn from feedback received on how to improve our service and collaborate with colleagues to meet collective business goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify ways in which we can continue to improve the way we do things<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All transactions and enquiries required for the customer are processed accurately and promptly within agreed timescales<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"623469275\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.544Z\",\"created_at\":\"2025-11-27T13:41:06.108Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1055\",\"source\":\"Talkpush\",\"id\":467,\"_score\":1},{\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you&rsquo;ll become part of a community of likeminded individuals that that become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a minimum of <strong>6 months international contact centre experience&nbsp;(essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage work order within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all time<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"2411236296\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.527Z\",\"created_at\":\"2025-11-27T13:34:05.332Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1054\",\"source\":\"Talkpush\",\"id\":468,\"_score\":1},{\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky\",\"campaign_type\":\"job_application\",\"job_title\":\"Retention Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;Sales\/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R8000 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you&rsquo;ll become part of a community of likeminded individuals that that become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Sales\/Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1 year call centre experience AND \/ OR 6 months Direct Sales experience (excluding retail clothing) OR Collections and customer service experience&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12 or NQF4<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum B2 (English Language level, Email Writing and Computer Lit)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Neutral voice profile<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R8000 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p><strong>Key Responsibilities will include:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quickly understanding customers&rsquo; requirements to create a tailor-made package that best&nbsp;suits their needs, ultimately persuading new customers to choose as their&nbsp;entertainment provider or upgrading current subscriptions to make sure each customer is&nbsp;<br \/>getting the most out of their package. This will be accomplished through engaging and&nbsp;meaningful conversations.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keeping up to date with all products and campaigns so that you are able to effectively&nbsp;<br \/>support our customers and promote new and existing products, as well as our brand<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keeping the customer at the heart of all that we do<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing best practice with colleagues and delivering and receiving feedback so that you&nbsp;are constantly learning and improving<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continued self-development through a range of learning and development resources<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Delivering the best service in the country in every interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhering to all compliance guidelines to ensure you are providing premium entertainment&nbsp;<br \/>products to the right customers, in the right way<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Personal skills required for the role:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll have a passion to sell, while always putting the customer first to deliver a solution&nbsp;that most suits their needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You thrive in a target driven environment and take ownership of your performance to meet&nbsp;expected KPIs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional service is second nature to you, and doing the right thing for our customers&nbsp;will be your natural approach<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll be a resilient, flexible and innovative thinker who can quickly understand a&nbsp;customer&rsquo;s needs and will be able to draw on the resources at your disposal to find the&nbsp;right solution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;re confident in a high paced environment and able to adapt to changing requirements<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll be able to build relationships with our customers quickly, showing compassion and&nbsp;empathy when needed in a helpful, upbeat and positive manner whilst letting your&nbsp;personality shine through<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passionate about providing our customers with the best service in the country, you will&nbsp;see challenges through to resolution<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"2517559782\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.511Z\",\"created_at\":\"2025-11-27T13:28:07.965Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1053\",\"source\":\"Talkpush\",\"id\":469,\"_score\":1},{\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Scottish Power\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>2 years customer service experience, call centre AND \/ OR 6 months Utilities experience<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to type 25wpm (Essential)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Must have passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work rotational shifts aligned to UK business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum B2 (English Language level, Email Writing and Computer Lit)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A monthly <strong>basic salary of R7524<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The company covers medical aid for the main member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidised transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What will you do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be able to demonstrate knowledge and practical application of supporting customers in vulnerable circumstances, which should include financial, mental and physical vulnerabilities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be able to demonstrate good listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be able to demonstrate and show experience of being able to negotiate with customers in hardship, ensuring the result is a suitable, affordable repayment plan.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively working in a customer-focused environment which specialises in supporting customers who are struggling financially or with extra needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a full understanding of the implications of vulnerability and how to proactively identify these circumstances and apply positive outcomes for customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate a superior level of empathy whilst efficiently supporting the customer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The candidate should show a high level of emotional maturity that indicates a deep understanding of the impacts of vulnerability \/ financial hardship and how this can impact the customer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The candidate should be able to sensitively question the customer and demonstrate they can relate to the customer's circumstances.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"1556329918\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.496Z\",\"created_at\":\"2025-11-27T12:40:25.046Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1052\",\"source\":\"Talkpush\",\"id\":470,\"_score\":1},{\"campaign_title\":\"GTM EE Billing Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Scotland\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Experience the power of a game-changing career<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you passionate about helping others and have a knack for communicating and problem-solving? If you&rsquo;re tech-savvy and thrive on efficiency then this could be your calling!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re expanding our Customer Service team at Concentrix and we&rsquo;re on the hunt for team players, and go-getters to join us at our buzzing Falkirk Site!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">As a Customer Service Advisor on our team, no day is the same. You&rsquo;ll have the opportunity to diversify your experience in the industry by dealing with, diagnosing and solving a range of issues and queries from our customers.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Supporting customers with their bills and technical queries, such as taking payments, billing issues and queries regarding their service, service support and guiding customers through products or features and how to optimize their use, achieving and exceeding sales, productivity and customer satisfaction targets, as well as identifying sales opportunities through lead generation. As the first point of contact, you&rsquo;ll dive into engaging, diverse conversations with customers to understand their goals, challenges, and needs and positively guide them through service excellence.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">To succeed, you&rsquo;ll need to be an excellent communicator who can hear what is not being said and proactively offer solutions with empathy. We want people eager to learn and quick on the uptake. Overall your main priority will be to maintain or improve an excellent customer experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you ready to expand your knowledge and further your career? Unlock endless possibilities for your future by applying today!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This full time, onsite position is a great opportunity to expand your career and experience the power of what&rsquo;s next while developing &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Your qualifications<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are proficient in English (oral and written)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are flexible to work shifts between, 7:45 am &ndash; 9 pm from Monday to Sunday<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have a minimum of 6 months of continuous Customer Service experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Can commit to 100% training attendance to ensure you are fully prepared for your role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Embrace technology and have proficient computer literacy skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have the ability to speedily navigate multiple systems effectively<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have excellent interpersonal and communication skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o An hourly rate of &pound;12.75 (&pound;26,520 per year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fortnightly Pay<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o 40 Hour, permanent contract with 28 days paid holiday per year<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discount on your Home Broadband<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Mobile phone plan discounts for you plus FIVE people of your choice!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discounted TV packages<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fantastic discount at PUREGYM<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Amazing regular incentive prizes for top performers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Benefits and discounts with local and national suppliers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Refer a Friend incentive earning up to &pound;600 per successful referral PLUS additional incentives monthly!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Free healthcare cover for you and your dependents with pension (after one year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Onsite car parking<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"418087899\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.452Z\",\"created_at\":\"2025-11-26T12:04:11.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1041\",\"source\":\"Talkpush\",\"id\":471,\"_score\":1},{\"campaign_title\":\"GTM EE Tech Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Technical Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"\",\"postal_code\":\"F\",\"region\":\"Falkirk\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you a tech-savvy professional with a talent for technical support and a flair for generating valuable leads? Join us at Concentrix, where you will work with a leading telecommunications provider. In this role, you'll handle inbound technical support calls, efficiently resolve customer issues, and identify opportunities for service enhancement. This position offers a prime opportunity to excel and grow while delivering exceptional service and contributing to our sales team's success by passing along qualified leads. Enjoy the satisfaction of enhancing customer experiences and earning bonuses for successful lead generation.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Technical Troubleshooting &amp; Resolution: <\/strong>Proficiency in diagnosing and resolving technical issues efficiently is crucial, paired with the ability to convey complex technical details in understandable terms to non-technical callers.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Customer Service &amp; Communication: <\/strong>Effective listening and empathy are vital for understanding customer concerns, while strong communication skills ensure clear articulation of solutions, fostering trust and satisfaction. Efficient complaint management involves promptly addressing issues, ensuring the customer's voice is heard, and implementing solutions that prevent future occurrences, thereby enhancing overall customer experience and loyalty.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Package Opportunities &amp; Lead Generation: <\/strong>Recognizing customer needs allows for strategic upselling by suggesting additional beneficial products or services, supported by relationship-building skills that enhance customer trust and open future sales avenues.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Target-Driven &amp; Performance Under Pressure: <\/strong>Consistently meeting or exceeding support targets demonstrates goal orientation, while resilience and focus ensure continuous progress even under pressure.<\/li>\\n<\/ul>\\n<p><strong>Qualifications:&nbsp;<\/strong><\/p>\\n<p>We're seeking technically proficient individuals who excel in providing first call resolution while effectively generating leads additional products and features. Ideal candidates thrive in target-driven environments and prioritize customer satisfaction. Key skills include:<\/p>\\n<ul>\\n<li><strong>Customer and Technical Support:<\/strong> Deliver exceptional support by efficiently managing systems to resolve technical issues on the first call.<\/li>\\n<li><strong>Communication:<\/strong> Engage customers with insightful questions to align product offerings with needs, successfully upselling features and benefits.<\/li>\\n<li><strong>Problem-Solving and Resilience:<\/strong> Quickly diagnose issues with attention to detail, maintaining patience and composure in dynamic environments.<\/li>\\n<li><strong>Adaptability and Versatility:<\/strong> Connect with diverse customer profiles, ensuring a tailored and positive experience.<\/li>\\n<\/ul>\\n<p><strong>Training &amp; Development:<\/strong>&nbsp;<\/p>\\n<p>Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Convenient location, at Central Business Park, Larbert&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Annual salary of &pound;26,520&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus opportunity of up to &pound;250 PCM plus uncapped bonus from lead generation, bonus paid per successful sale made from leads passed to the sales team.<\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals&nbsp;<\/li>\\n<\/ul>\\n<p>If you&rsquo;re driven by a passion for assisting others and excel at identifying opportunities, this technical support role is your launchpad to a fulfilling career. Each interaction is an opportunity to support customers in maximizing their product use while enhancing your earnings through successful lead generation of new and additional products. Embrace this role where your expertise is key to customer satisfaction.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong>&nbsp;<\/p>\",\"ats_external_id\":\"1218209400\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-03T11:04:39.483Z\",\"created_at\":\"2025-11-26T12:00:22.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1040\",\"source\":\"Talkpush\",\"id\":472,\"_score\":1},{\"campaign_title\":\"GTM EE Bredbury Billing\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Billing Advisor\",\"street\":\"Bredbury House, 5 Horsfield Way\",\"address\":\"Bredbury House, 5 Horsfield Way\",\"city\":\"Stockport\",\"state\":\"\",\"postal_code\":\"SK6 2SU\",\"region\":\"Bredbury\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you a detail-oriented professional with a flair for resolving billing queries and enhancing customer experiences? Join us at Concentrix, where you will work with a leading telecommunications provider. In this role, you'll handle billing inquiries related to overdue payments, discrepancies in bills, and processing payments over the phone. This position offers a prime opportunity to excel and grow while providing exceptional service and contributing to our customer's contentment. Enjoy the challenge of resolving billing issues and earning bonuses for outstanding performance.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<p><strong>Billing Queries &amp; Resolution:<\/strong> Proficiency in diagnosing and resolving billing issues efficiently is crucial, paired with the ability to convey complex billing details in understandable terms to customers.<\/p>\\n<p><strong>Customer Service &amp; Communication:<\/strong> Effective listening and empathy are vital for understanding customer concerns, while strong communication skills ensure clear articulation of solutions, fostering trust and positive experiences. Efficient complaint management involves promptly addressing issues, ensuring the customer's voice is heard, and implementing solutions that prevent future occurrences, thereby enhancing overall customer loyalty.<\/p>\\n<p><strong>Payment Processing:<\/strong> Assist customers in making payments over the phone securely and efficiently, ensuring that all transactions are handled with accuracy and discretion.<\/p>\\n<p><strong>Target-Driven &amp; Performance Under Pressure:<\/strong> Consistently meeting or exceeding support targets demonstrates goal orientation, while resilience and focus ensure continuous progress even under pressure.<\/p>\\n<p><strong>Qualifications:<\/strong><\/p>\\n<p>We're seeking detail-oriented individuals who excel in providing first call resolution for billing queries while maintaining a focus on customer care. Ideal candidates thrive in target-driven environments and prioritize customer needs. Key skills include:<\/p>\\n<ul>\\n<li><strong>Customer Support:<\/strong> Deliver exceptional support by efficiently managing systems to resolve billing issues on the first call.<\/li>\\n<li><strong>Communication:<\/strong> Engage customers with insightful questions to understand their billing concerns and provide clear solutions.<\/li>\\n<li><strong>Problem-Solving and Resilience:<\/strong> Quickly diagnose issues with attention to detail, maintaining patience and composure in dynamic environments.<\/li>\\n<li><strong>Adaptability and Versatility:<\/strong> Connect with diverse customer profiles, ensuring a tailored and positive experience.<\/li>\\n<\/ul>\\n<p><strong>Training &amp; Development:<\/strong><\/p>\\n<p>Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products, and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/li>\\n<li>Convenient location, at Horsfield Way, Bredbury, SK6 2SU<\/li>\\n<li>Annual salary of &pound;26,520&nbsp;<\/li>\\n<li>Bonus opportunity of up to &pound;250 PCM plus uncapped bonus for exceptional performance in lead generation.<\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals<\/li>\\n<\/ul>\\n<p>If you&rsquo;re passionate about helping others and excel at resolving billing queries, this billing support role is your gateway to a rewarding career. Each interaction is an opportunity to assist customers with their billing issues while enhancing your earnings through exceptional service delivery. Embrace this role where your expertise makes a real difference.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race,&nbsp;colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong><\/p>\",\"ats_external_id\":\"4019700154\",\"location\":\"Stockport, Bredbury\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.437Z\",\"created_at\":\"2025-11-26T11:50:53.482Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1039\",\"source\":\"Talkpush\",\"id\":473,\"_score\":1},{\"campaign_title\":\"GTM Plusnet Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join our team at Concentrix, supporting a leading telecommunications provider.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Are you a sales-driven professional passionate about delivering top-notch customer service? Join our team at Concentrix, supporting a leading telecommunications provider, where your key responsibility will be to manage inbound calls from customers nearing the end of their contracts. Your focus will be on retaining their business by facilitating new contract signings and enhancing their service by identifying sales opportunities and upselling products that align with their needs.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Key Responsibilities:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Customer Support &amp; Retention:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fDeliver exceptional support by addressing customer needs and ensuring their satisfaction while discussing contract renewals. Utilize your skills to retain business and foster long-term customer relationships effectively.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Sales Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fLeverage effective questioning techniques to thoroughly understand customer needs. Use these insights to recommend additional products or features that align with their goals, enhancing their overall experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Target-Driven Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fExcel in a fast-paced, target-driven environment where curiosity, resilience, and resourcefulness are key. Collect detailed information and swiftly provide tailored solutions.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualifications:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong problem-solving abilities combined with meticulous attention to detail.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Patience and resilience are essential to excel in this dynamic role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Training &amp; Development:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Convenient location, at Central Business Park, Larbert<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Annual salary of &pound;25,480 paid monthly<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Uncapped bonus opportunity, average earnings of around &pound;400 PCM with top performers reaching up to &pound;1000 PCM currently.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">If you&rsquo;re passionate about helping others and have a knack for uncovering opportunities, this role is your gateway to a rewarding career with substantial bonus potential. Every conversation is not just an opportunity to make a difference but also a chance to boost your earnings significantly with each successful upsell.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1158031529\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"25480\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.422Z\",\"created_at\":\"2025-11-26T11:45:27.828Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1038\",\"source\":\"Talkpush\",\"id\":474,\"_score\":1},{\"campaign_title\":\"GTM BT Bredbury Tech\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Technical Advisor\",\"street\":\"Bredbury House, 5 Horsfield Way\",\"address\":\"Bredbury House, 5 Horsfield Way\",\"city\":\"Stockport\",\"state\":\"\",\"postal_code\":\"SK6 2SU\",\"region\":\"Bredbury\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you a tech-savvy professional with a talent for technical support and a flair for generating valuable leads? Join us at Concentrix, where you will work with a leading telecommunications provider. In this role, you'll handle inbound technical support calls, efficiently resolve customer issues, and identify opportunities for service enhancement. This position offers a prime opportunity to excel and grow while delivering exceptional service and contributing to our sales team's success by passing along qualified leads. Enjoy the satisfaction of enhancing customer experiences and earning bonuses for successful lead generation.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Technical Troubleshooting &amp; Resolution: <\/strong>Proficiency in diagnosing and resolving technical issues efficiently is crucial, paired with the ability to convey complex technical details in understandable terms to non-technical callers.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Customer Service &amp; Communication: <\/strong>Effective listening and empathy are vital for understanding customer concerns, while strong communication skills ensure clear articulation of solutions, fostering trust and satisfaction. Efficient complaint management involves promptly addressing issues, ensuring the customer's voice is heard, and implementing solutions that prevent future occurrences, thereby enhancing overall customer experience and loyalty.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Package Opportunities &amp; Lead Generation: <\/strong>Recognizing customer needs allows for strategic upselling by suggesting additional beneficial products or services, supported by relationship-building skills that enhance customer trust and open future sales avenues.<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li><strong>Target-Driven &amp; Performance Under Pressure: <\/strong>Consistently meeting or exceeding support targets demonstrates goal orientation, while resilience and focus ensure continuous progress even under pressure.<\/li>\\n<\/ul>\\n<p><strong>Qualifications:&nbsp;<\/strong><\/p>\\n<p>We're seeking technically proficient individuals who excel in providing first call resolution while effectively generating leads additional products and features. Ideal candidates thrive in target-driven environments and prioritize customer satisfaction. Key skills include:<\/p>\\n<ul>\\n<li><strong>Customer and Technical Support:<\/strong> Deliver exceptional support by efficiently managing systems to resolve technical issues on the first call.<\/li>\\n<li><strong>Communication:<\/strong> Engage customers with insightful questions to align product offerings with needs, successfully upselling features and benefits.<\/li>\\n<li><strong>Problem-Solving and Resilience:<\/strong> Quickly diagnose issues with attention to detail, maintaining patience and composure in dynamic environments.<\/li>\\n<li><strong>Adaptability and Versatility:<\/strong> Connect with diverse customer profiles, ensuring a tailored and positive experience.<\/li>\\n<\/ul>\\n<p><strong>Training &amp; Development:<\/strong>&nbsp;<\/p>\\n<p>Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Convenient location, at Horsefield Way, Bredbury Industrial Estate SK6<\/li>\\n<\/ul>\\n<ul>\\n<li>Annual salary of &pound;26,520 paid fortnightly<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus opportunity of up to &pound;250 PCM plus uncapped bonus from lead generation, bonus paid per successful sale made from leads passed to the sales team.<\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals&nbsp;<\/li>\\n<\/ul>\\n<p>If you&rsquo;re driven by a passion for assisting others and excel at identifying opportunities, this technical support role is your launchpad to a fulfilling career. Each interaction is an opportunity to support customers in maximizing their product use while enhancing your earnings through successful lead generation of new and additional products. Embrace this role where your expertise is key to customer satisfaction.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong>&nbsp;<\/p>\",\"ats_external_id\":\"2831823712\",\"location\":\"Stockport, Bredbury\",\"job_type\":\"full_time\",\"salary\":\"25480.00\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.390Z\",\"created_at\":\"2025-11-26T11:36:39.190Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM3\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1037\",\"source\":\"Talkpush\",\"id\":475,\"_score\":1},{\"campaign_title\":\"GTM DV VF Inbound Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor \",\"street\":\"Adwick Park\",\"address\":\"Adwick Park\",\"city\":\"Rotherham\",\"state\":\"Rotherham\",\"postal_code\":\"S63 5NA\",\"region\":\"Yorkshire \",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>!Take steps towards a new career today!<\/p>\\n<p>About us&hellip;<\/p>\\n<p><strong><em>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/em><\/strong><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Inbound Sales team in our Dearne Valley Office! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company!<\/p>\\n<ul>\\n<li>Excellent starting salary of&nbsp;<strong>&pound;26,520 plus opportunity to earn Bonus which is uncapped!<\/strong><\/li>\\n<li>Role is site based (Adwick Park, Swinton, Rotherham S63 5NA)<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong> You will work 40 hrs per week between the hours of 8am-10:15pm (Mon-Sun)<\/li>\\n<\/ul>\\n<p>As an&nbsp;Inbound Sales Advisor,&nbsp;You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p>\\n<p>Benefits of being an Inbound Sales Advisor:<\/p>\\n<ul>\\n<li>Full training<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li>\\n<\/ul>\\n<p>family &amp; friends deals\\\"<\/p>\\n<ul>\\n<li>Refer a&nbsp;<strong>friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p>What you&rsquo;ll need&hellip;<\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently<\/li>\\n<li>Clear criminal and credit records<\/li>\\n<li>Ability to provide reference within last 3 years of employment.<\/li>\\n<li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li>\\n<li>An ability to work as part of a great team<\/li>\\n<\/ul>\\n<p><strong><em>What are you waiting for?<\/em><\/strong><\/p>\\n<p><strong><em>We are&hellip;One Team. One Company. One Concentrix<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/em><\/strong><\/p>\\n<p>Job Types: Full-time, Permanent<\/p>\\n<p>Benefits:<\/p>\\n<ul>\\n<li>Company pension<\/li>\\n<li>Employee discount<\/li>\\n<li>On-site parking<\/li>\\n<li>Store discount<\/li>\\n<\/ul>\\n<p>Work Location: In person<\/p>\",\"ats_external_id\":\"39574131\",\"location\":\"Rotherham, Yorkshire \",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T08:26:02.555Z\",\"created_at\":\"2025-11-25T16:07:29.374Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2\/apply?\",\"head_count\":45,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1036\",\"source\":\"Talkpush\",\"id\":476,\"_score\":1},{\"campaign_title\":\"GTM VF MF Inbound Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor\",\"street\":\" 49 East Bridge Street\",\"address\":\" 49 East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Northern Ireland\",\"postal_code\":\"BT1 3NR\",\"region\":\"Belfast\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p><strong>About us&hellip;<\/strong><\/p>\\n<p><em><strong>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/strong><\/em><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Vodafone Inbound Sales team in our Maysfield Office! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company Vodafone!<\/p>\\n<ul>\\n<li>Excellent starting salary of <strong>&pound;26,520 plus opportunity to earn Bonus which is uncapped average earnings of &pound;716 a month!<\/strong><\/li>\\n<li>Role is site based (49 East Bridge Street, Belfast BT1 3NR)<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong> You will work 40 hrs per week between the hours of Monday - Friday 8am-10:15pm &amp; Saturday - Sunday 8am-8pm<\/li>\\n<\/ul>\\n<p>As a&nbsp;<strong>Vodafone Inbound Sales Advisor,<\/strong>&nbsp;You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p>\\n<p><strong>Benefits of being an Inbound Sales Advisor:<\/strong><\/p>\\n<ul>\\n<li>Fully training<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li>\\n<\/ul>\\n<p>family &amp; friends deals\\\"<\/p>\\n<ul>\\n<li>Refer a&nbsp;<strong>friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p><strong>What you&rsquo;ll need&hellip;<\/strong><\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills.<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently<\/li>\\n<li>Clear criminal and credit records<\/li>\\n<li>Ability to provide reference within last 3 years of employment.<\/li>\\n<li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li>\\n<li>An ability to work as part of a great team<\/li>\\n<\/ul>\\n<p><em><strong>What are you waiting for?<\/strong><\/em><\/p>\\n<p><em><strong>We are&hellip;One Team. One Company. One Concentrix<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix is an Equal Opportunity Employer<br \/><\/strong><\/em><em><strong>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/strong><\/em><\/p>\",\"ats_external_id\":\"647554823\",\"location\":\"Belfast, Belfast\",\"job_type\":\"full_time\",\"salary\":\"12.75\",\"salary_type\":\"hourly\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.362Z\",\"created_at\":\"2025-11-25T15:46:01.937Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM1\/apply?\",\"head_count\":45,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1035\",\"source\":\"Talkpush\",\"id\":477,\"_score\":1},{\"campaign_title\":\"Meta \/ Greek \/ Senior \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Senior Ad-Sales Specialist - Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>What You Will Do in This Role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Senior Ad-Sales Specialist<\/strong> in our team, you will:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively reach out to the assigned book of business\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Consultative Sales<\/strong>: Demonstrate a commitment to consultative sales to achieve client goals.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Portfolio Management<\/strong>: Managing top-tier clients &amp; agencies consisting of medium business clients, focusing on revenue uplift for their business and our client. Deep analysis of ad performance and current social media strategies, and advising on key opportunities for growth\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Client Needs Analysis<\/strong>: Prioritize outreach based on an understanding of client needs and industry insights.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Market Research<\/strong>: Gain a deep understanding of industries, market(s), and client business models to tailor experiences for local advertisers.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Opportunity Identification<\/strong>: Identify sales opportunities and provide tailored solutions with an emphasis on budget optimization and allocation to meet client objectives.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Product Optimization<\/strong>: Engage with clients proactively and reactively to assess and optimize product performance.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Continuous Improvement<\/strong>: Suggest improvements for ad products and customer experience.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluent in <strong>Greek (minimum C1)<\/strong> and have a very good command <strong>of English (minimum B2).&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>2 years of experience in sales\/Ad-sales\/Marketing<\/strong>, with strong entrepreneurial thinking, and a \\\"go the extra mile\\\" attitude.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>4 years\u202f<\/strong>of\u202fgeneral work experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Ethic: Highly motivated individuals with a strong work ethic.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability in building relationships and effective multi-touch cross\/upselling throughout a relationship.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experienced problem solver and proactive communicator with excellent communication, interpersonal, and sales-driven soft skills.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to delivering an exceptional customer experience through multi-touch cross\/upselling service model.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to perform in a fast-paced environment, having accountability of own metrics and results.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hold a valid full-time working visa (no student visas accepted).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Ideally, you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in <strong>social media and\/or digital marketing<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with<strong> online advertising platforms or performance marketing concepts<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care after 3 months employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day - &euro;3 per day increasing to &euro;6 per day after 1 year employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/strong><\/em><\/p>\",\"ats_external_id\":\"1123857429\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.392+03:00\",\"created_at\":\"2025-11-25T08:58:26.105+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"215\",\"source\":\"Talkpush\",\"id\":247,\"_score\":1},{\"campaign_title\":\"Vagas PCD | Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Banco de Talentos | Pessoas com Defici&ecirc;ncia - Vaga Exclusiva para PCD<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Junte-se a n&oacute;s para garantir um atendimento de excel&ecirc;ncia aos nossos clientes e ajude a criar uma experi&ecirc;ncia incr&iacute;vel para cada cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Banco de Talentos | PCD<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e clareza, garantindo uma experi&ecirc;ncia positiva.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.580,00 + benef&iacute;cios<br \/>\u2705 Escala: Meio per&iacute;odo (6h20) - 6x1 com folgas alternadas e 1 domingo por m&ecirc;s garantido<br \/>\u2705 Local: Centro de Fortaleza - CE | S&atilde;o Paulo (Barra Funda) | Barueri (Alphaville)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com academias, aulas online, nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; um diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<br \/>Laudo m&eacute;dico atualizado (vaga exclusiva para PCD)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga exclusiva para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1682562\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:04.923-03:00\",\"created_at\":\"2025-11-24T16:22:29.185-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Barueri\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342378\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\/apply\",\"job_requisition_id\":\"R1663889\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663889\",\"wid\":\"ad6f51f92ec8102801077462a96c0000\",\"descriptor\":\"R1663889 Atendimento ao Cliente - Customer Service (Presencial) - Barueri\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"63\",\"source\":\"Talkpush\",\"id\":32,\"_score\":1},{\"campaign_title\":\"Vagas PCD | Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos FTZ | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos FTZ | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Banco de Talentos | Pessoas com Defici&ecirc;ncia - Vaga Exclusiva para PCD<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Junte-se a n&oacute;s para garantir um atendimento de excel&ecirc;ncia aos nossos clientes e ajude a criar uma experi&ecirc;ncia incr&iacute;vel para cada cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Banco de Talentos | PCD<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e clareza, garantindo uma experi&ecirc;ncia positiva.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.621,00 + benef&iacute;cios<br \/>\u2705 Escala: Meio per&iacute;odo (6h20) - 6x1 com folgas alternadas e 1 domingo por m&ecirc;s garantido<br \/>\u2705 Local: Centro de Fortaleza - CE<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com academias, aulas online, nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; um diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<br \/>Laudo m&eacute;dico atualizado (vaga exclusiva para PCD)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga exclusiva para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2596014503\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:43.261+03:00\",\"created_at\":\"2025-11-24T15:57:36.786+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"481\",\"source\":\"Talkpush\",\"id\":187,\"_score\":1},{\"campaign_title\":\"LI \/ Dutch \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generation Specialist with Dutch\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and Dutch (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"922599420\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.349+03:00\",\"created_at\":\"2025-11-24T12:51:14.036+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"214\",\"source\":\"Talkpush\",\"id\":248,\"_score\":1},{\"campaign_title\":\"LI \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generation Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and German (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2710276642\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.302+03:00\",\"created_at\":\"2025-11-24T12:49:36.264+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"213\",\"source\":\"Talkpush\",\"id\":249,\"_score\":1},{\"campaign_title\":\"MSFT \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;2000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"3582624203\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.242+03:00\",\"created_at\":\"2025-11-24T12:48:50.575+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"212\",\"source\":\"Talkpush\",\"id\":250,\"_score\":1},{\"campaign_title\":\"MSFT \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Italian\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"1233755632\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.192+03:00\",\"created_at\":\"2025-11-24T12:48:09.600+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"211\",\"source\":\"Talkpush\",\"id\":251,\"_score\":1},{\"campaign_title\":\"MSFT \/ Spanish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Spanish\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"1032361497\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:49.117+03:00\",\"created_at\":\"2025-11-24T12:47:27.111+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"210\",\"source\":\"Talkpush\",\"id\":252,\"_score\":1},{\"campaign_title\":\"MSFT \/ English \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with English\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"458132159\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T02:59:03.849+03:00\",\"created_at\":\"2025-11-24T12:46:29.433+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"209\",\"source\":\"Talkpush\",\"id\":253,\"_score\":1},{\"campaign_title\":\"MSFT \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with French\u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"1766061992\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:03.065+03:00\",\"created_at\":\"2025-11-24T12:44:44.658+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"208\",\"source\":\"Talkpush\",\"id\":254,\"_score\":1},{\"campaign_title\":\"Meta \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Italian \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"1944272821\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:48.577+03:00\",\"created_at\":\"2025-11-24T12:41:42.694+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"206\",\"source\":\"Talkpush\",\"id\":255,\"_score\":1},{\"campaign_title\":\"Meta \/ Greek \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Greek \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Greek and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"4024443790\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:48.186+03:00\",\"created_at\":\"2025-11-24T12:36:37.049+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"205\",\"source\":\"Talkpush\",\"id\":256,\"_score\":1},{\"campaign_title\":\"Meta \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with French \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"2615224423\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:03.050+03:00\",\"created_at\":\"2025-11-24T12:34:58.363+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"204\",\"source\":\"Talkpush\",\"id\":257,\"_score\":1},{\"campaign_title\":\"Meta \/ Polish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Polish \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Polish and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"211230137\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:47.408+03:00\",\"created_at\":\"2025-11-24T12:32:21.110+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"203\",\"source\":\"Talkpush\",\"id\":258,\"_score\":1},{\"campaign_title\":\"Meta \/ Czech \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Czech \u2013 Sign-on Bonus Available\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>** Earn a &euro;1000 Welcome Bonus when you join our team **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Czech and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"2023102032\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:47.358+03:00\",\"created_at\":\"2025-11-24T12:18:45.272+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"202\",\"source\":\"Talkpush\",\"id\":259,\"_score\":1},{\"campaign_title\":\"Spotify \/ Russian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Russian and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Russian &amp; English &ndash; Bucharest (on-site)<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Russian &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\"> on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are proficient o<\/span><span data-contrast=\\\"none\\\">r bilingual in <strong>Russian<\/strong><\/span><strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"none\\\">and<\/span><strong><span data-contrast=\\\"none\\\"> English<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have <\/span><strong><span data-contrast=\\\"none\\\">minimum 3 months - previous experience <\/span><\/strong><span data-contrast=\\\"none\\\">in content reviewing\/moderation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability to work from our office in <\/span><strong><span data-contrast=\\\"none\\\">Bucharest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability <\/span><strong><span data-contrast=\\\"none\\\">to work in shifts<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3295347600\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:52.069+03:00\",\"created_at\":\"2025-11-21T14:12:51.132+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"150\",\"source\":\"Talkpush\",\"id\":396,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ OSN \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Call Center Agent \/ Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch, per Mail oder per Chat.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort: Osnabr&uuml;ck | Supportsprache: Deutsch | Inbound oder Outbound | unbefristet<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, an<strong> einem unserer Standorte <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Bereits Erfahrung im Kundenservice, <\/strong>als Call Center Agent, als Kundenberater oder Kundenbetreuer.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"188416875\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:37.479+01:00\",\"created_at\":\"2025-11-21T09:51:51.560+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"515\",\"source\":\"Talkpush\",\"id\":1916,\"_score\":1},{\"campaign_title\":\"Spotify \/ Ukrainian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Ukrainian and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Ukrainian &amp; English &ndash; Bucharest (on-site)<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Ukrainian &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\"> on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are proficient o<\/span><span data-contrast=\\\"none\\\">r bilingual in <strong>Ukrainian<\/strong> <\/span><span data-contrast=\\\"none\\\">and<\/span><strong><span data-contrast=\\\"none\\\"> English<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have <\/span><strong><span data-contrast=\\\"none\\\">minimum 3 months - previous experience <\/span><\/strong><span data-contrast=\\\"none\\\">in content reviewing\/moderation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability to work from our office in <\/span><strong><span data-contrast=\\\"none\\\">Bucharest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability <\/span><strong><span data-contrast=\\\"none\\\">to work in shifts<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2315299388\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:51.841+03:00\",\"created_at\":\"2025-11-21T09:05:10.304+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"146\",\"source\":\"Talkpush\",\"id\":397,\"_score\":1},{\"campaign_title\":\"Spotify \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Italian and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Italian &amp; English &ndash; Bucharest (on-site)<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Italian &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\"> on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are proficient o<\/span><span data-contrast=\\\"none\\\">r bilingual in <\/span><strong><span data-contrast=\\\"none\\\">Italian <\/span><\/strong><span data-contrast=\\\"none\\\">and<\/span><strong><span data-contrast=\\\"none\\\"> English<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have <\/span><strong><span data-contrast=\\\"none\\\">minimum 3 months - previous experience <\/span><\/strong><span data-contrast=\\\"none\\\">in content reviewing\/moderation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability to work from our office in <\/span><strong><span data-contrast=\\\"none\\\">Bucharest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability <\/span><strong><span data-contrast=\\\"none\\\">to work in shifts<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"369341959\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:51.782+03:00\",\"created_at\":\"2025-11-21T09:01:27.635+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"145\",\"source\":\"Talkpush\",\"id\":398,\"_score\":1},{\"campaign_title\":\"Spotify \/ Arabic \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Arabic and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Arabic &amp; English &ndash; Bucharest (on-site)<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Arabic &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\"> on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are proficient o<\/span><span data-contrast=\\\"none\\\">r bilingual in <\/span><strong><span data-contrast=\\\"none\\\">Arabic <\/span><\/strong><span data-contrast=\\\"none\\\">and<\/span><strong><span data-contrast=\\\"none\\\"> English<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have <\/span><strong><span data-contrast=\\\"none\\\">minimum 3 months - previous experience <\/span><\/strong><span data-contrast=\\\"none\\\">in content reviewing\/moderation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability to work from our office in <\/span><strong><span data-contrast=\\\"none\\\">Bucharest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability <\/span><strong><span data-contrast=\\\"none\\\">to work in shifts<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"4118054960\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:51.661+03:00\",\"created_at\":\"2025-11-20T15:39:24.894+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"143\",\"source\":\"Talkpush\",\"id\":399,\"_score\":1},{\"campaign_title\":\"GTM_Ghana_Customer Service - Adidas\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Sales\",\"street\":null,\"address\":null,\"city\":\"Accra\",\"state\":\"Greater Accra Region\",\"postal_code\":null,\"region\":\"Accra\",\"country\":\"Ghana\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are looking for a Gamechanger (Sales through Service) for our leading sports brand, where we strive to inspire athletes and sports enthusiasts alike. The ideal candidate will manage inbound inquiries across various channels including phone, email, live chat, and instant messaging, ensuring customer satisfaction while identifying opportunities to drive sales through our high-quality sports and fashion products. A passion for both sports and fashion is essential to connect authentically with our customers.<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Essential Functions\/Core Responsibilities&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<ul>\\n<li>\\n<p>Provide exceptional customer service by addressing inquiries across multiple platforms (phone, email, chat, and instant messaging) while embodying our brand&rsquo;s passion for sports and fashion.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Build&nbsp;rapport&nbsp;with sports and fashion enthusiasts by actively listening to their needs and providing tailored solutions while recognizing buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Utilize a sales mindset to recommend the best products and services that boost athletic performance and match customer needs.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Accurately record customer interactions and&nbsp;maintain&nbsp;detailed records in the customer service database to support a personalized customer experience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Collaborate&nbsp;with&nbsp;team&nbsp;leads to&nbsp;identify&nbsp;and implement process improvements that enhance customer&nbsp;experiences&nbsp;and sales outcomes.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Continuously engage in self-development through training opportunities related to product knowledge and sales techniques in the sports and fashion sectors.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Candidate Profile&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<div>\\n<p><strong>Required&nbsp;Qualifications&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Graduate or Undergraduate degree (any discipline).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Minimum of 1-2 years of experience in a customer service or sales role, preferably within a retail or sports industry environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong verbal and written communication skills in English are mandatory at a B2 level, with&nbsp;proficiency&nbsp;at a C1 level&nbsp;required&nbsp;for any&nbsp;additional&nbsp;language relevant to the role.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>A genuine&nbsp;love for sports and fashion! We want someone who gets excited about the latest trends and can chat with customers about all things athletic gear and stylish apparel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Skills &amp;&nbsp;Competencies&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Excellent analytical and problem-solving skills, with an eye for&nbsp;identifying&nbsp;sales opportunities within the sports market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ability to multitask and excel in a fast-paced environment driven by dynamic sales cycles.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong customer service orientation, empathy, and the ability to respond to customer needs while&nbsp;leveraging&nbsp;buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Passion&nbsp;for sports and fashion,&nbsp;with&nbsp;knowledge of current trends in both industries being highly desirable.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Personal&nbsp;Attributes&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Resilience and adaptability in a fast-paced, high-energy environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Team player with strong interpersonal skills and a cooperative spirit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>High attention to detail, with the ability to work under pressure while meeting deadlines.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<p><strong>Availability:<\/strong><\/p>\\n<p>Willingness to work rotational shifts, including evenings, weekends, and holidays.<br \/>&nbsp;<\/p>\\n<h2><strong>Ready to Join Us?<\/strong><\/h2>\\n<div>\\n<p>If this feels like the perfect move in your career,&nbsp;we'd&nbsp;love to hear from you. Apply today and find out why more than 440,000&nbsp;game-changers&nbsp;around the world call Concentrix their employer of choice.<\/p>\\n<p>Click on the button below to apply directly<\/p>\\n<\/div>\\n<h2><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>Location:<\/p>\\n<p>GHA Accra - No 18, Castle road North Ridge<\/p>\",\"ats_external_id\":\"2512350266\",\"location\":\"Accra, Accra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.334Z\",\"created_at\":\"2025-11-20T00:28:16.606Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1033\",\"source\":\"Talkpush\",\"id\":478,\"_score\":1},{\"campaign_title\":\"Spotify \/ German \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with German and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with German &amp; English &ndash; Bucharest (on-site)<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with German &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\"> on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Are proficient o<\/span><span data-contrast=\\\"none\\\">r bilingual in <\/span><strong><span data-contrast=\\\"none\\\">German <\/span><\/strong><span data-contrast=\\\"none\\\">and<\/span><strong><span data-contrast=\\\"none\\\"> English<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have <\/span><strong><span data-contrast=\\\"none\\\">minimum 3 months - previous experience <\/span><\/strong><span data-contrast=\\\"none\\\">in content reviewing\/moderation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Are proactive, self-motivated, and solution-oriented<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability to work from our office in <\/span><strong><span data-contrast=\\\"none\\\">Bucharest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Have availability <\/span><strong><span data-contrast=\\\"none\\\">to work in shifts<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2171962329\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:51.604+03:00\",\"created_at\":\"2025-11-19T15:53:11.750+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"142\",\"source\":\"Talkpush\",\"id\":400,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Customer Service - Dish\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">re you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative media campaign with a base salary of <strong>R8500.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least 6 months of experience working in an international BPO contact centre customer service environment (essential)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts aligned to United States business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R8500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Performance incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What will you do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working towards consistently achieving and exceeding set targets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"4011884512\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.320Z\",\"created_at\":\"2025-11-18T10:29:42.712Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI5\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1029\",\"source\":\"Talkpush\",\"id\":479,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Retention - Dish\",\"campaign_type\":\"job_application\",\"job_title\":\"Retention Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;sales industry?<\/p>\\n<p>Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Sales Advisor&nbsp;working on an internationally innovative campaign with a salary of R<strong>8500, with a guaranteed campaign allowance of R1000<\/strong><\/p>\\n<p><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Sales Agent role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Must have <strong>6 months of sales experience<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts aligned to United States business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you? In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A monthly salary of <strong>R8&nbsp;500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guaranteed Campaign allowance <strong>R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Incentive based on your KPI&rsquo;s<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Rewarding commission structure that can get you earning up to 3 times your base salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioral and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence and strong self-assuredness to succeed in retaining customers and selling additional products and services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<\/ul>\\n<p><a title=\\\"\\\" href=\\\"https:\/\/chat.sapia.ai\/eu\/jobs\/narwsabE\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">\u200b<\/a>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"49046569\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.306Z\",\"created_at\":\"2025-11-18T04:42:37.770Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1026\",\"source\":\"Talkpush\",\"id\":480,\"_score\":1},{\"campaign_title\":\"GTM - Jaecoo Omoda\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Executive\",\"street\":\"Unit 1, Floor 2, Building 7, Chiswick Park, 566 Chiswick High Rd, Chiswick\",\"address\":\"Unit 1, Floor 2, Building 7, Chiswick Park, 566 Chiswick High Rd, Chiswick\",\"city\":\"London\",\"state\":\"\",\"postal_code\":\"W4 5YG\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor&rsquo;s to join our team working for our client, at their Chiswick site. If you've got a passion for high quality cars and a knack for delivering top-notch service, then we&rsquo;re looking for you.<\/p>\\n<ul>\\n<li><strong>Salary<\/strong> of &pound;27,144.<\/li>\\n<li><strong>Location<\/strong> &ndash; Unit 1, Floor 2, Building 7, Chiswick Park, 566 Chiswick High Rd, Chiswick, London W4 5YG<\/li>\\n<li><strong>Hours of work<\/strong> &ndash; 40 hours paid production. Must be fully flexible between Monday to Saturday 8.30am to 6.00pm. Potential for Sunday work in the near future.<\/li>\\n<\/ul>\\n<p><strong>Role of Game Changer will include:<\/strong><\/p>\\n<ul>\\n<li>Inbound &amp; outbound customer contact management (phone, chat, form\/email, social).<\/li>\\n<li>Dealing with inbound calls\/emails from customers, supporting multiple queries ranging from general car queries to car orders.<\/li>\\n<li>Provide dealer support.<\/li>\\n<li>Reporting on activities through inputs into AWS and DMS database systems.<\/li>\\n<li>Outbound lead follow up.<\/li>\\n<li>Providing responses to web\/online form.<\/li>\\n<li>Manage technical queries from customer and assist them where possible.<\/li>\\n<li>Complete satisfaction survey calls and emails.<\/li>\\n<li>Manage complaints about product, offers and dealers from customers.<\/li>\\n<li>Sales Complaints, gathering facts and managing interaction with dealers and customers to support a quick, professional and organized turnaround of sales-based cases for Omoda, Jaecoo and Chery brands<\/li>\\n<li>Ensure accurate reporting and update case activity as needed.<\/li>\\n<\/ul>\\n<p><strong>Game changing benefits:<\/strong><\/p>\\n<ul>\\n<li>28 days of vacation.<\/li>\\n<li>Pension Scheme: auto enrolment after 92 days employment (if eligible).<\/li>\\n<li><strong>Employee Assist Program:<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>Benefex Employee Savings<\/strong>: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources.<\/li>\\n<li><strong>PUREGYM<\/strong>: Discount &amp; 0% joining fee.<\/li>\\n<li><strong>UNUM Dental cover:<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Group Life Assurance<\/strong>: open to all UK employees from day 1 of employment.<\/li>\\n<li><strong>Employee Stock Purchase Plan<\/strong>: offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).<\/li>\\n<li>Refer a Friend incentive<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<ul>\\n<li>Excellent customer service experience. Minimum 6-12 months.<\/li>\\n<li>Auto enthusiast &ndash; experience desired not mandatory.<\/li>\\n<li>Excellent English written and communication skills.<\/li>\\n<li>Experience of fast-paced environment.<\/li>\\n<li>Computer literacy and technical mind-set<\/li>\\n<li>Organisational skills - Keeping things in order is your second nature<\/li>\\n<li>Team Player - Be part of a winning team that delivers first-class customer support.<\/li>\\n<li>Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience<\/li>\\n<li>Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"640637277\",\"location\":\"London, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"25480\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.293Z\",\"created_at\":\"2025-11-17T23:21:36.874Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI1\/apply?\",\"head_count\":5,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1025\",\"source\":\"Talkpush\",\"id\":481,\"_score\":1},{\"campaign_title\":\"GTM - RAC UK WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Roadside Assistance\",\"street\":\"\",\"address\":\"\",\"city\":\"United Kingdom\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our team working on behalf of a leading roadside assistance &amp; insurance company!<\/p>\\n<ul>\\n<li><strong>Hourly rate <\/strong>- &nbsp;&pound;12.25 with bonus earning opportunities!<\/li>\\n<li><strong>Work from the comfort of your own home!<\/strong><\/li>\\n<li><strong>Hours - <\/strong>Working on a rotational shift pattern<strong> <\/strong>between 8am-7pm Monday to Friday &amp; 8am-5pm Saturday.<\/li>\\n<\/ul>\\n<p>As an Inbound Sales Advisor, you will be assisting with retaining customers, account queries, insurance policies, &amp; helping customers renew their breakdown policies. You will be handling a high volume of inbound calls which involves putting into practice your sales and negotiation skills and techniques &amp; maximizing on sales opportunities where possible.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<ul>\\n<li>Discount on car and home insurance with AXA!<\/li>\\n<li>28 days paid holidays.<\/li>\\n<li>Refer a friend incentive.<\/li>\\n<li><strong>Employee Assist Program-<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>Wrkitplatform-<\/strong>&nbsp;access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.<\/li>\\n<li><strong>PUREGYM<\/strong>&nbsp;Discount &amp; 0% joining fee.<\/li>\\n<li><strong>Free healthcare cover<\/strong>&nbsp;for you and your dependents with pension (after one year)<\/li>\\n<li><strong>UNUM Dental cover-<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong> allowing you to buy Concentrix stock (CNXC)&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What you&rsquo;ll need&hellip;<\/strong><\/p>\\n<ul>\\n<li>Experience in customer service or sales. (retentions experience desired)<\/li>\\n<li>Strong communication skills, both written and verbal.<\/li>\\n<li>Experience in achieving targets.<\/li>\\n<li>Proficient in computer usage with the ability to multitask and navigate multiple systems simultaneously.<\/li>\\n<li>Requires a wired internet connection and a quiet workspace.<\/li>\\n<li>Ability to work effectively as part of an exceptional team.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"4009278734\",\"location\":\"United Kingdom, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"25480\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.263Z\",\"created_at\":\"2025-11-17T13:46:18.153Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE5\/apply?\",\"head_count\":14,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"1019\",\"source\":\"Talkpush\",\"id\":482,\"_score\":1},{\"campaign_title\":\"JTI\/ Croatian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Croatian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins are part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Croatian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Starting date - 16th March 2026<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2108953985\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:27.345+03:00\",\"created_at\":\"2025-11-14T10:19:22.086+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"471\",\"source\":\"Talkpush\",\"id\":188,\"_score\":1},{\"campaign_title\":\"Kundenberater Deutsch\u2013Homeoffice\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\u2013Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or service&nbsp; &nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally&nbsp; &nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<h2><strong>Supplemental Geographical Information<\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>Location:<\/p>\\n<p>T&uuml;rkiye<\/p>\",\"ats_external_id\":\"2490800745\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-21T16:10:22.506+03:00\",\"created_at\":\"2025-11-13T22:35:43.102+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY2\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-turkiye\",\"campaign_id\":\"2266\",\"source\":\"Talkpush\",\"id\":448,\"_score\":1},{\"campaign_title\":\"GTM_NA_SA_Customer Service - Highmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative Health Care campaign with a base salary of <strong>R8000 plus a campaign specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you&rsquo;ll become part of a community of likeminded individuals that that become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Have at least 8 months experience working in an international BPO contact center customer service environment (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts aligned to United States business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R8000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ Medical Insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working towards consistently achieving and exceeding set targets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioral and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all time<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have knowledge of the Health Care industry<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Worked in environment with patient care<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"3406853485\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T23:59:10.248Z\",\"created_at\":\"2025-11-12T06:45:15.291Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"24\",\"source\":\"Talkpush\",\"id\":483,\"_score\":1},{\"campaign_title\":\"Ponta Grossa PT\",\"campaign_type\":\"job_application\",\"job_title\":\" Atendimento ao Cliente - Customer Service (Presencial) - Ponta Grossa\/PR\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Atendimento a Clientes | Suporte | Ponta Grossa\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista de Atendimento a Clientes | Suporte<\/strong>. Trabalhe com voz e chat, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Suporte<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$ 1.518,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: R. Sete de Setembro, 888 &ndash; Centro, Ponta Grossa &ndash; PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico (verificar disponibilidade)<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1679461\",\"location\":\"Ponta Grossa, State of Paran\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:04.908-03:00\",\"created_at\":\"2025-11-11T12:46:06.344-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"59\",\"source\":\"Talkpush\",\"id\":34,\"_score\":1},{\"campaign_title\":\"Serbian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Serbian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Serbian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Serbian&nbsp;<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2112489626\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:46.229+03:00\",\"created_at\":\"2025-11-11T16:37:48.762+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"185\",\"source\":\"Talkpush\",\"id\":260,\"_score\":1},{\"campaign_title\":\"Bulgarian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Bulgarian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Bulgarian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Bulgarian&nbsp;<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"166396787\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:45.841+03:00\",\"created_at\":\"2025-11-11T16:35:49.217+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"184\",\"source\":\"Talkpush\",\"id\":261,\"_score\":1},{\"campaign_title\":\"Croatian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Croatian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Croatian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Croatian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2661103277\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:45.453+03:00\",\"created_at\":\"2025-11-11T16:27:32.323+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"183\",\"source\":\"Talkpush\",\"id\":262,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ WUP \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, oder im Bereich Energiewesen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51<br \/>42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1460892<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"667808379\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T01:59:13.389+02:00\",\"created_at\":\"2025-11-10T16:29:19.661+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"112\",\"source\":\"Talkpush\",\"id\":1917,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ SN \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":\"Mecklenburg-Vorpommern\",\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Schwerin und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren Standort im Herzen der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit beinahe 20 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 30 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen, Versicherung oder Energieanbieter | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><strong>Ob Quereinsteiger, Wiedereinsteiger oder Spezialist<\/strong> - wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater<\/strong>\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Kanu-Touren, Teamevents, monatliche Stammtische und vieles mehr<\/strong>&nbsp;sorgen f&uuml;r Abwechslung und echtes Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1677461<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3150900800\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:35.969+01:00\",\"created_at\":\"2025-11-10T16:10:28.409+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"111\",\"source\":\"Talkpush\",\"id\":1918,\"_score\":1},{\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-Italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Italienisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als&nbsp;<strong>Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Bereich Telekommunikation<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Pensum 80-100% | Standort Wallisellen ZH | Montag - Freitag von 08:00 - 17:30 Uhr | Supportsprachen: Deutsch und Italienisch | Outbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p>Als&nbsp;<strong>Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Bereich Telekommunikation<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p>Unsere Kunden professionell und freundlich &uuml;ber unsere&nbsp;<strong>Telekommunikationsprodukte und -dienstleistungen beraten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Aktiv Produkte und Dienstleistungen verkaufen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/p>\\n<\/li>\\n<li>\\n<p>Unsere Kunden bei&nbsp;<strong>Anfragen und Problemen unterst&uuml;tzen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Stets auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber sein, um&nbsp;<strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenbeziehungen <\/strong>durch regelm&auml;ssige Pflege und&nbsp;<strong>proaktive Ansprache&nbsp;<\/strong>ausbauen und betreuen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verkaufschancen erkennen <\/strong>und&nbsp;<strong>Cross- und Upselling-Strategien <\/strong>nutzen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Spass am Vertrieb <\/strong>hast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einfliessen l&auml;sst &ndash; idealerweise in der Telekommunikationsbranche.<\/p>\\n<\/li>\\n<li>\\n<p>Die folgenden Anforderungen erf&uuml;llst:<\/p>\\n<ul>\\n<li>\\n<p><strong>Du hast sehr gute Deutsch- und Italienischkenntnisse <\/strong>in Wort und Schrift.<\/p>\\n<\/li>\\n<li>\\n<p>Du sprichst&nbsp;<strong>Schweizerdeutsch<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p>Eine starke&nbsp;<strong>Kunden- und Serviceorientierung hast<\/strong>, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/p>\\n<\/li>\\n<li>\\n<p>Selbst komplexe technische Sachverhalte mit deiner hervorragenden&nbsp;<strong>Kommunikationsf&auml;higkeit <\/strong>verst&auml;ndlich erkl&auml;ren kannst.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Motiviert bist, deine Ziele zu erreichen <\/strong>und den Erfolg deines Unternehmens aktiv mitzugestalten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Interesse und&nbsp;<strong>Begeisterung f&uuml;r technische Produkte und Innovationen <\/strong>mitbringst.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits Erfahrung im <strong>Kundenservice, im B2B Bereich, im Detailhandel, als Chauffeur, in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/p>\\n<\/li>\\n<li>Starte in&nbsp;<strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/li>\\n<li>\\n<p>Mit einer&nbsp;<strong>flexiblen Einsatzplanung<\/strong> l&auml;sst sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;ssige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten ein&nbsp;<strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1622848<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1772510167\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T01:59:10.698+02:00\",\"created_at\":\"2025-11-09T15:32:51.272+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"104\",\"source\":\"Talkpush\",\"id\":1919,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS QS\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Bankservice\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Quereinsteiger (m\/w\/d) im Bankservice<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Wuppertal | Servicezeiten: Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>Quereinsteiger, Wiedereinsteiger oder Spezialist<\/strong><\/span><\/span><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenbetreuer<\/strong> (m\/w\/d)&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Kunden <\/strong>bei allen Fragen rund um das Thema Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit <strong>beraten<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Den Kunden <strong>Hilfestellungen <\/strong>bei ihren Anliegen geben und <strong>L&ouml;sungsm&ouml;glichkeiten <\/strong>aufzeigen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber <strong>unterschiedliche Kan&auml;le<\/strong> (z.B. per&nbsp;Telefon oder Chat) mit den Kunden <strong>kommunizieren<\/strong>, um ein&nbsp;optimales Kundenerlebnis&nbsp;zu gew&auml;hrleisten<strong>.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;in der Kundendatenbank <strong>dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse&nbsp;<\/strong>in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u200bGro&szlig;es<strong>&nbsp;Interesse an Finanzthemen<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;Servicezeiten&nbsp;(Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr),&nbsp;die nach einem rotierenden Mehrschichtsystem besetzt werden,&nbsp;flexibel abdecken&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort Wuppertal <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich<strong>&nbsp;weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-olk-copy-source=\\\"MessageBody\\\">R1703360<\/span><\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2328978912\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-04T01:59:07.049+02:00\",\"created_at\":\"2025-11-09T15:30:12.145+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"102\",\"source\":\"Talkpush\",\"id\":1920,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS KB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Bank Service\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d) Bank Service<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit oder Teilzeit (ab 20 Std.\/ Woche) | Standort Wuppertal | Servicezeiten: Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenbetreuer<\/strong> (m\/w\/d)&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Kunden <\/strong>bei allen Fragen rund um das Thema Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit <strong>beraten<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Den Kunden <strong>Hilfestellungen <\/strong>bei ihren Anliegen geben und <strong>L&ouml;sungsm&ouml;glichkeiten <\/strong>aufzeigen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber <strong>unterschiedliche Kan&auml;le<\/strong> (z.B. per&nbsp;Telefon oder Chat) mit den Kunden <strong>kommunizieren<\/strong>, um ein&nbsp;optimales Kundenerlebnis&nbsp;zu gew&auml;hrleisten<strong>.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;in der Kundendatenbank <strong>dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse&nbsp;<\/strong>in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u200bGro&szlig;es<strong>&nbsp;Interesse an Finanzthemen<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;Servicezeiten&nbsp;(Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr),&nbsp;die nach einem rotierenden Mehrschichtsystem besetzt werden,&nbsp;flexibel abdecken&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort Wuppertal <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich<strong>&nbsp;weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1578175<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"382892507\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-04T01:59:07.005+02:00\",\"created_at\":\"2025-11-09T15:27:28.557+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"101\",\"source\":\"Talkpush\",\"id\":1921,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ WUP \/ Kaizen QS\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) Account-Service \u201aOnline-Gaming und Sportwetten\u2019\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Quereinsteiger (m\/w\/d) <\/strong>bist du der erste Ansprechpartner im <strong>Account-Service<\/strong> bei unterschiedlichen Kundenanfragen rund um das Thema<strong> &sbquo;Online-Gaming &amp; Sportwetten&rsquo;<\/strong>, haupts&auml;chlich per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit | Standort Wuppertal | Servicezeiten: Montag - Sonntag von 08:00 - 22:00 Uhr | Supportsprache: Deutsch | Inbound |&nbsp;bis zu 2.578,68&euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW113040732 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW113040732 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW113040732 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW113040732 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW113040732 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW113040732 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenberater (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche via Chat bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kunden nur dann per Telefon kontaktieren, wenn sie darum bitten und somit das <strong>optimale Kundenerlebnis<\/strong> gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich <strong>mit unterschiedlichen Anliegen der Kunden<\/strong> zu ihrem Account, ihren Online-Wetten oder ihren Buchungen auseinandersetzen und ihnen die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Beratung<\/strong> zu aktuellen Angeboten, Aktionen oder verf&uuml;gbaren Boni durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Durch <strong>deine klare und offene Kommunikation<\/strong> st&auml;rkst du das Vertrauen der Kunden in die Online Plattformen und stellst es langfristig sicher.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber <strong>ausgezeichnete deutsche Grammatik- und Rechtschreibkenntnisse<\/strong> verf&uuml;gst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sicher&nbsp;im Umgang&nbsp;mit dem PC&nbsp;bist &ndash; <strong>schnelles Tippen ist deine Passion<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Englischsprachige Inhalte verstehst (B1-B2),<\/strong> um das Einarbeitungs-Training erfolgreich abschlie&szlig;en zu k&ouml;nnen &ndash; deine t&auml;gliche Arbeit ist ausschlie&szlig;lich in deutscher Sprache.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Sonntag von 08:00 - 22:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;e <strong>Begeisterung f&uuml;r verschiedene Sportarten &amp; Online Gaming<\/strong> mitbringst und von Bundesliga bis hin zu sportlichen Gro&szlig;ereignissen kein Sportevent verpasst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>eintragsfreies, polizeiliches F&uuml;hrungszeugnis<\/strong> vorlegen kannst, sobald eine gemeinsame Zusammenarbeit feststeht.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort Wuppertal <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit <\/strong>(ab\u202f35 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV &ndash; profitiere von einer <strong>Bezuschussung i.H.v. 50&euro; f&uuml;r das Deutschlandticket<\/strong> oder andere Fahrscheine.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1659651<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Brutto Monatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3803200367\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:36.012+01:00\",\"created_at\":\"2025-11-09T14:59:13.578+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"99\",\"source\":\"Talkpush\",\"id\":1922,\"_score\":1},{\"campaign_title\":\"GTM \/ AT \/ VIE \/ Verbund\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr ein namhaftes Energieunternehmen mit 4 Tagen Homeoffice\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":null,\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d) f&uuml;r ein namhaftes Energieunternehmen<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen per Telefon.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit oder Teilzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 07:00 - 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r ein namhaftes Energieunternehmen&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B.&nbsp;per Telefon)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 07:00 &ndash; 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Voll- oder Teilzeit&nbsp; <\/strong>(ab 30 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1582738<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3651262879\",\"location\":\"Wien, Wien\",\"job_type\":\"\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-25T07:55:56.679+01:00\",\"created_at\":\"2025-11-09T13:29:54.098+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"90\",\"source\":\"Talkpush\",\"id\":1923,\"_score\":1},{\"campaign_title\":\"GTM \/ AT \/ VIE \/ Rewe\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr einen Lebensmitteleinzelh\u00e4ndler mit 4 Tagen Homeoffice\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":null,\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r einen Lebensmitteleinzelh&auml;ndler<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit oder Teilzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 07:15 - 19:30 Uhr, Samstag von 07:15 &ndash; 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;Kundenberater (m\/w\/d) f&uuml;r einen Lebensmitteleinzelh&auml;ndler&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 07:15 &ndash; 19:30 Uhr, Samstag von 07:15 &ndash; 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Voll- oder Teilzeit&nbsp; <\/strong>(ab 30 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1585227<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"641586091\",\"location\":\"Wien, Wien\",\"job_type\":\"\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-25T07:57:49.063+01:00\",\"created_at\":\"2025-11-09T13:26:40.750+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"89\",\"source\":\"Talkpush\",\"id\":1924,\"_score\":1},{\"campaign_title\":\"GTM \/ AT \/ VIE \/ Immowelt \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) in der Immobilienbranche mit 4 Tagen Homeoffice\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenbetreuer (m\/w\/d) in der Immobilienbranche<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 08:00 - 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW85655538 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW85655538 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><span class=\\\"TextRun SCXW85655538 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW85655538 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><span class=\\\"TextRun SCXW85655538 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW85655538 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als Kundenberater (m\/w\/d) in der Immobilienbranche in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kundenanfragen und -w&uuml;nsche<\/strong> bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/li>\\n<li>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis <\/strong>zu gew&auml;hrleisten.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation<strong> in der Kundendatenbank dokumentieren.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die Servicezeiten (Montag - Freitag von 08:00 - 18:00 Uhr)<strong> abdecken<\/strong> kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit&nbsp; <\/strong>(40 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1586657<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4291569654\",\"location\":\"Wien, Wien\",\"job_type\":\"full_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-25T08:00:21.863+01:00\",\"created_at\":\"2025-11-09T13:22:56.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"88\",\"source\":\"Talkpush\",\"id\":1925,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ OSN \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Osnabr&uuml;ck<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren gut erreichbaren Standort im Ortsteil Hellern.<\/p>\\n<p><strong>Seit &uuml;ber 30 Jahren<\/strong>&nbsp;stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als&nbsp;<strong>Kundenberater (m\/w\/d)<\/strong>, bieten dir eine begleitete Einarbeitung und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen erfolgreichen Start brauchst.&nbsp;<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Versicherung, Drogeriem&auml;rkte, Haushaltsger&auml;tehersteller | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V &amp; Co. KG<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1580885<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3470978496\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:35.532+01:00\",\"created_at\":\"2025-11-09T11:52:19.864+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"77\",\"source\":\"Talkpush\",\"id\":1926,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ OSN \/ Santander Filial\",\"campaign_type\":\"job_application\",\"job_title\":\"bis zu 2714\u20ac brutto\/Monat* Kundenberater (m\/w\/d) Forderungsmanagement\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenberater (m\/w\/d) im Forderungsmanagement <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort: Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 09:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 2714&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Call Center Agent (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als Teil unseres Banken-Teams zum <strong>fachkundigen Ansprechpartner<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Anhand deiner Expertise <strong>individuelle Fragen und Anliegen <\/strong>des Kunden schnell <strong>kl&auml;ren<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Im <strong>Forderungsmanagement <\/strong>gemeinsam mit dem Kunden L&ouml;sungen f&uuml;r r&uuml;ckst&auml;ndige Zahlungen finden.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 20 Std.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1664295<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"387127709\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-30T01:59:08.767+02:00\",\"created_at\":\"2025-11-09T11:42:07.348+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"76\",\"source\":\"Talkpush\",\"id\":1927,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Power your game-changing career<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start zum 15.06.2026 | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung:<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h3><strong>Deine Aufgaben<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kundenanfragen und -w&uuml;nsche<strong>&nbsp;als erster Ansprechpartner im Investmentbereich&nbsp;<\/strong>bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon, Mail oder Chat)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Souver&auml;n telefonisch den&nbsp;<strong>Kauf&nbsp;<\/strong>und&nbsp;<strong>Verkauf&nbsp;<\/strong>von bestehenden Fonds f&uuml;r den Kunden abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>verschiedenste Themen im&nbsp;<strong>Depot<\/strong>- und&nbsp;<strong>Riesterbereich&nbsp;<\/strong>von Anfang bis zum Ende betreuen und die&nbsp;<strong>abschlie&szlig;ende Dokumentation<\/strong>&nbsp;in der Kundendatenbank vornehmen. Abwechslung garantiert!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>in einer&nbsp;<strong>umfangreichen<\/strong>&nbsp;<strong>Einschulung&nbsp;<\/strong>nicht nur f&uuml;r deinen Job, sondern auch f&uuml;r dich selbst viel dazulernen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Dein Profil<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Investment Fonds<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 08:00 - 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits&nbsp;<strong>Erfahrung im Kundenservice, als Bankkaufmann\/-kauffrau oder in der Finanzberatung.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kenntnisse im Bereich Investment Fonds.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h3><strong>Unsere Benefits<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Splittschichten <\/strong>nach Absprache, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Du willst mit uns durchstarten?<\/strong><\/h3>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1709770<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1043783569\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-08T12:21:53.256+02:00\",\"created_at\":\"2025-11-09T11:10:39.695+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"71\",\"source\":\"Talkpush\",\"id\":1928,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ MS \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Banking\/ Finanzen, Energieversorgung oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95<br \/>48155 M&uuml;nster<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664204<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3550409049\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:33.517+01:00\",\"created_at\":\"2025-11-07T17:35:48.232+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"66\",\"source\":\"Talkpush\",\"id\":1929,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Filial\",\"campaign_type\":\"job_application\",\"job_title\":\"bis zu 2714\u20ac brutto\/Monat* Kundenberater (m\/w\/d) Forderungsmanagement\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) Forderungsmanagement<\/strong>&nbsp;bist du der erste Ansprechpartner am Telefon bei unterschiedlichen Kundenanfragen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | Standort M&uuml;nster | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 09:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 2714&euro; brutto\/Monat* | unbefristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW19752407 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW19752407 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW19752407 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW19752407 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW19752407 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW19752407 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW19752407 BCX8\\\"><span class=\\\"SCXW19752407 BCX8\\\">&nbsp;<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong> Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong> an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;<strong>Call Center Agent im Kreditwesen<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kunden kontaktieren<\/strong> und mit Feingef&uuml;hl die aktuelle Finanzierungssituation kl&auml;ren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>F&uuml;r entstandene R&uuml;ckst&auml;nde in den Bereichen KFZ, Kreditkarten und Leasing <strong>L&ouml;sungen finden<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich im Detail mit diesen Anliegen auseinandersetzen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du besprichst m&ouml;gliche L&ouml;sungen zur Refinanzierung mit dem Kunden.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du triffst f&uuml;r den Kunden <strong>umsetzbare Zahlungsvereinbarungen<\/strong> und leitest die Refinanzierungsma&szlig;nahmen ein.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du gibst <strong>Ausk&uuml;nfte zu Dienstleistungen<\/strong> in Bezug auf r&uuml;ckst&auml;ndige KFZ-Finanzierungen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald das Anliegen gekl&auml;rt ist, die Kommunikation und <strong>Vereinbarungen in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Finanzthemen<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>L&ouml;sungsorientiert arbeitest<\/strong>, und dabei einen k&uuml;hlen Kopf beh&auml;ltst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag, zwischen 08:00 und 20:00 Uhr, Samstag zwischen 09:00 und 18:00 Uhr) flexibel abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>Bereit bist, an unserem <strong>Standort M&uuml;nster<\/strong> zu arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich Banking oder Finanzen, im Call Center, in der Kundenberatung oder im Forderungsmanagement<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong>\u202f(ab\u202f20\u202fStd.\/Woche) bei uns durch.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem\u202f<strong>intensiven<\/strong> (Vollzeit-) <strong>Training<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung.<\/strong>\u202fWir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige\u202f<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an Online-Shopping-Rabatten, speziell f&uuml;r Concentrix Mitarbeiter lassen Dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;<\/strong>&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne<strong> Karrierem&ouml;glichkeiten<\/strong>\u202fund das sogar weltweit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf\u202f<strong>Du-und-Du<\/strong>\u202fbei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1649621<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2319983036\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:33.372+01:00\",\"created_at\":\"2025-11-07T17:30:41.389+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"65\",\"source\":\"Talkpush\",\"id\":1930,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF Wholesale\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als&nbsp;<strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich, ohne Verkaufsgespr&auml;che.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | Standort Halle (Saale) | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 10:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound, kein Verkauf | unbefristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung:<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong> Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong> an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong> in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche zum Thema Mobilfunk bearbeiten<\/strong> und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich <strong>vorwiegend mit kaufm&auml;nnischen Anliegen<\/strong> des Kunden zu seinem Mobilfunkanschluss <strong>auseinandersetzen<\/strong> und ihm die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es Interesse an Themen der Telekommunikationsbranche hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Die Servicezeiten<\/strong> (Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 10:00 - 18:00 Uhr), die nach einem rotierenden Mehrschichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist an einem unserer <strong>Standort in Halle<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sicher&nbsp;im Umgang&nbsp;mit dem PC&nbsp;bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u200b\u200bIdealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice<\/strong>, im kaufm&auml;nnischen Bereich oder im Kundensupport.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Management Holding B.V &amp; Co. KG<\/div>\\n<div class=\\\"ewa-rteLine\\\">Grenzstra&szlig;e 21<\/div>\\n<div class=\\\"ewa-rteLine\\\">06112 Halle<\/div>\\n<p>Internes Stellenk&uuml;rzel: R1688319<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4206573397\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T13:34:20.161+02:00\",\"created_at\":\"2025-11-07T17:02:19.860+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"61\",\"source\":\"Talkpush\",\"id\":1931,\"_score\":1},{\"campaign_title\":\"Russian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Russian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Russian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Russian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1990140287\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:03.036+03:00\",\"created_at\":\"2025-11-07T18:01:16.405+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"181\",\"source\":\"Talkpush\",\"id\":263,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ LPZ \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Leipzig oder der n&auml;heren Umgebung<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; &nbsp;<strong>im Osten Leipzig<\/strong>.<br \/>&nbsp;<br \/>Seit 8 Jahren als internationales Unternehmen in Hamm vertreten, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche oder im Bankwesen&nbsp; &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>, bieten dir eine begleitete Einarbeitung und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen erfolgreichen Start brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit | Standort Leipzig | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Telekommunikation, Bankwesen | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenberater (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon oder Mail) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echt Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am <strong>Standort Leipzig <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erfahrung im&nbsp;<strong>Einzelhandel<\/strong>, im&nbsp;<strong>kaufm&auml;nnischen Bereich<\/strong>, im&nbsp;<strong>Vertrieb<\/strong>&nbsp;oder als Verk&auml;ufer.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1<br \/>04315 Leipzig<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei&nbsp;Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Ukshin Hoti nr. 120 Prishtine\",\"address\":\"Rr. Ukshin Hoti nr. 120 Prishtine\",\"city\":\"Prishtine\",\"state\":\"Prishtine\",\"postal_code\":\"10000\",\"region\":\"Rr. Ukshin Hoti nr. 120\",\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Pflege eines umfassenden Wissens &uuml;ber Produkte und\/oder Services des Auftraggebers<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Geduld in allen Kundensituationen sowie ein stets freundlicher und professioneller Ton<\/li>\\n<li data-start=\\\"2111\\\" data-end=\\\"2176\\\">Bereitschaft zur Arbeit im Schichtsystem (Rotationsschichten)<\/li>\\n<li data-start=\\\"2177\\\" data-end=\\\"2284\\\">Je nach Standort und\/oder Projekt k&ouml;nnen zus&auml;tzliche Qualifikationen oder Erfahrungen erforderlich sein<\/li>\\n<li>Sehr gute schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\",\"ats_external_id\":\"3894766326\",\"location\":\"Prishtine, Rr. Ukshin Hoti nr. 120\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T23:59:15.253+00:00\",\"created_at\":\"2025-11-07T15:26:52.978+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach2\",\"campaign_id\":\"57\",\"source\":\"Talkpush\",\"id\":485,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 CS \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Social Media Support - 100% Homeoffice\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt f\u00fcr diese Homeoffice Position!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>deutsch-sprachiger Kundenberater (m\/w\/d) im Social Media Support <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per Mail oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit oder Teilzeit | 100% Homeoffice oder am Standort Berlin - Andreasstra&szlig;e 10, 10243 | Montag - Sonntag von 08:00 - 23:00 Uhr | Supportsprache: <strong>Deutsch (C1) und Englisch (B2) <\/strong>| inbound | <strong>2.500&euro; Brutto\/Monat<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;<\/p>\\n<p>Perfekt! Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4 data-pm-slice=\\\"1 1 []\\\">Deine Aufgaben<\/h4>\\n<p>Als Kundenberater im Social Media Support in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon, Mail oder Chat) mit den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anliegen des Kunden zu seinem<strong>\u202fSocial Media Account, Marketingma&szlig;nahmen und deren Werbewirksamkeit<\/strong>\u202fauseinandersetzen und ihm die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Kunden <strong>durch Coachings und Trainings anleiten<\/strong>, so dass sie ihre Produkte eigenst&auml;ndig perfekt einsetzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte&nbsp;<strong>Bed&uuml;rfnisse unserer Kunden erf&uuml;llst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202fin der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong>\u202fin Wort und Schrift mitbringst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich&nbsp;<strong>gute Englischkenntnisse (B2)<\/strong>\u202fin Wort und Schrift mitbringst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein\u202f<strong>Kommunikationstalent\u202fmit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich f&uuml;r&nbsp;<strong>Social Media, Online Medien oder digitales Marketing interessierst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Die\u202fServicezeiten<\/strong>\u202f(Montag&nbsp;- Sonntag von 08:00&nbsp;- 23:00 Uhr),\u202fdie nach einem rotierenden Mehrschichtsystem besetzt werden,\u202f<strong>flexibel abdecken\u202fkannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sicher\u202fim Umgang\u202fmit dem PC\u202fbist.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Wohnhaft in\u202fDeutschland\u202fbist<\/strong>.\u202f\u202fBewerber aus Sachsen,\u202fHessen, dem Saarland und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden &ndash; auch dann nicht, wenn es einen Zweitwohnsitz in einem anderen Bundesland gibt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen<\/strong>&nbsp;an einen&nbsp;<strong>Remote-Arbeitsplatz erf&uuml;llen\u202fkannst<\/strong>.\u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich\u202f<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Bereich Social Media<\/strong>, im Call Center oder in einem Bereich der Dienstleistung.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong> und Erfahrung in der Betreuung von Kunden.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp;&ndash;&nbsp;ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an.<\/p>\\n<\/li>\\n<li>Du bekommst ein monatliches Festgehalt in H&ouml;he von<strong> 2.500<\/strong><strong>&euro; brutto<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit\u202fbis zu\u202f<strong>25\u202fUrlaubstagen<\/strong>\u202fund einem\u202fflexiblen\u202fArbeitszeitkonto\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du brauchst&nbsp;<strong>keinerlei Vorerfahrung<\/strong>.\u202fWir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du&nbsp;<strong>regelm&auml;&szlig;ige\u202fCoachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine\u202f<strong>attraktive Pr&auml;mie von 700&euro;<\/strong>\u202ff&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine&nbsp;<strong>Vielzahl an Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen Dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>100% Homeoffice - deutschlandweit oder an unserem Standort<\/p>\\n<p>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel: R1575386<\/p>\\n<\/div>\\n<h4><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"1165610580\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T01:59:13.199+02:00\",\"created_at\":\"2025-11-07T16:18:00.479+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"56\",\"source\":\"Talkpush\",\"id\":1933,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Dutch \/ English Publication\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch English Sales Agent (m\/f\/d) Social Media Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Become an expert on Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Dutch and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as <strong>Dutch Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Dutch (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong> |&nbsp;language allowance: <strong>&euro;300 per month on top<\/strong> | temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Dutch <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Benefit from your language skills and earn&nbsp;<strong>&euro;300 language allowence<\/strong>&nbsp;on top every month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID:&nbsp;R1628790<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"481238705\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:31.256+01:00\",\"created_at\":\"2025-11-07T16:15:02.330+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"55\",\"source\":\"Talkpush\",\"id\":1934,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Dutch \/ German Publication\",\"campaign_type\":\"job_application\",\"job_title\":\"Niederl\u00e4ndisch-Englischer Support - Kundenbetreuer (m\/w\/d) Social Media Sales\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Werde zum Experten f\u00fcr Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du sprichst Niederl&auml;ndisch und Englisch?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d)<\/strong>&nbsp;f&uuml;r unseren<strong> niederl&auml;ndischen Social Media Support <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per Mail oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Berlin - Andreasstra&szlig;e 10 | Supportsprache:&nbsp;<strong>Niederl&auml;ndisch (C1-Niveau) und Englisch (B2-Niveau) flie&szlig;end<\/strong>&nbsp;| Servicezeiten: Montag-Freitag von 08:45-17:15 Uhr | Gehalt: <strong>2.750&euro; brutto\/ Monat<\/strong> I monatlicher Bonus: <strong>bis zu 687&euro;<\/strong> |&nbsp;monatliche Sprachzulage: <strong>300&euro;<\/strong> | befristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h4>Deine Aufgaben<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als Sales Kundenbetreuer in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Verkaufschancen ermitteln<\/strong>&nbsp;und deinen Gesch&auml;ftskontakten die beste L&ouml;sung f&uuml;r ihre Gesch&auml;ftsziele bieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein optimales<strong> Kundenerlebnis gew&auml;hrleisten<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anliegen des Kunden zu seinem<strong>\u202fSocial Media Account, Marketingma&szlig;nahmen und deren Werbewirksamkeit<\/strong>\u202fauseinandersetzen und ihm die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte&nbsp;<strong>Bed&uuml;rfnisse unserer Kunden erf&uuml;llst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Das Kundenerlebnis nachhaltig verbessern, indem du&nbsp;<strong>mit den Kunden gemeinsam eine optimale Produktnutzung f&ouml;rderst<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Niederl&auml;ndischkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;mitbringst &ndash; Minimum C1-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich&nbsp;&uuml;ber&nbsp;<strong>gute Englischkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;verf&uuml;gst &ndash; Minimum B2-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mindestens&nbsp;<strong>ein Jahr Erfahrung im Vertrieb<\/strong>&nbsp;hast &ndash; du bist stark vertriebsorientiert und &uuml;berzeugst die Kunden mit deinem sicheren Auftreten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experte <\/strong>f&uuml;r alle Werbel&ouml;sungen im Bereich Social Media Accounts werden m&ouml;chtest.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber&nbsp;<strong>ausgepr&auml;gte analytische, organisatorische<\/strong>&nbsp;<strong>und kreative Denkf&auml;higkeiten&nbsp;<\/strong>verf&uuml;gst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hervorragende Kommunikations-, zwischenmenschliche und Kundenservice-F&auml;higkeiten&nbsp;<\/strong>mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>g&uuml;ltiges, unbefristetes Arbeitsvisum f&uuml;r Deutschland vorweisen kannst<\/strong>&nbsp;(ein Studentenvisum wird nicht akzeptiert).<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du erh&auml;ltst <strong>ein festes monatliches Gehalt in H&ouml;he von 2.750&euro; brutto<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leistung lohnt sich&nbsp;&ndash; verbessere dein Gehalt durch&nbsp;<strong>Boni<\/strong>&nbsp;um bis zu&nbsp;<strong>687&euro; monatlich<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Deine Niederl&auml;ndischkenntnisse belohnen wir mit zus&auml;tzlich&nbsp;<strong>300&euro; Sprachzulage<\/strong>&nbsp;pro Monat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;<strong>in Vollzeit (40 Stunden\/Woche)<\/strong>&nbsp;bei uns.&nbsp;<strong>Die Wochenenden geh&ouml;ren ganz dir.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir unterst&uuml;tzen dich mit einem&nbsp;kostenlosen Zugang zur Sprachlernplattform <strong>Babbel<\/strong>!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proftiere von unserer&nbsp;<strong>Shopping Card<\/strong>&nbsp;mit einem <strong>monatlichen Guthaben von 40&euro;<\/strong>,&nbsp;&uuml;ber das du frei verf&uuml;gen kannst!<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns&nbsp;<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1631273<\/p>\\n<\/div>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Arbeitserlaubnis<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1244788273\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-23T00:59:06.833+01:00\",\"created_at\":\"2025-11-07T15:52:20.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"49\",\"source\":\"Talkpush\",\"id\":1935,\"_score\":1},{\"campaign_title\":\"GTM Ferizaj \/ IKEA \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve ndaj Konsumatorit n\u00eb Gjuh\u00eb Gjermane n\u00eb Ferizaj\",\"street\":\"Rr. Sadik Tafarshiku p.n.\",\"address\":\"Rr. Sadik Tafarshiku p.n.\",\"city\":\"Ferizaj \",\"state\":\"Ferizaj\",\"postal_code\":\"70000\",\"region\":\"Rr. Sadik Tafarshiku\",\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Pflege eines umfassenden Wissens &uuml;ber Produkte und\/oder Services des Auftraggebers<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Geduld in allen Kundensituationen sowie ein stets freundlicher und professioneller Ton<\/li>\\n<li data-start=\\\"2111\\\" data-end=\\\"2176\\\">Bereitschaft zur Arbeit im Schichtsystem (Rotationsschichten)<\/li>\\n<li data-start=\\\"2177\\\" data-end=\\\"2284\\\">Je nach Standort und\/oder Projekt k&ouml;nnen zus&auml;tzliche Qualifikationen oder Erfahrungen erforderlich sein<\/li>\\n<li>Sehr gute schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\",\"ats_external_id\":\"4128229252\",\"location\":\"Ferizaj , Rr. Sadik Tafarshiku\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T23:59:15.239+00:00\",\"created_at\":\"2025-11-07T14:16:11.968+00:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach2\",\"campaign_id\":\"39\",\"source\":\"Talkpush\",\"id\":486,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 CS \/ German \/ English Publication\",\"campaign_type\":\"job_application\",\"job_title\":\"German speaking Customer Service Agent (m\/f\/d) - 100% home office\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Apply for this remote opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Do you want to kickstart your social media career? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as a&nbsp;<strong>German speaking Customer Service Agent (m\/f\/d) - 100% home office<\/strong>, you will be the first point of contact for various customer enquiries, whether&nbsp;by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | 100% home office or at our location Andreasstra&szlig;e 10, 10243 Berlin | Monday - Sunday from 8.00 a.m. - 11.00 p.m. | <strong>German (C1) and English (B2) <\/strong>| inbound | a fix Salary: <strong>&euro;2500 gross\/month<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Social Media Agent for Customer and Client Support <\/strong>\u202fin our team you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Handle customer enquiries and requests<\/strong>&nbsp;and respond to them according to need and situation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate with customers via different channels (e.g. phone, mail or chat) to&nbsp;<strong>ensure an optimal customer experience<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and <strong>offering them the right solution<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Provide individual product advice<\/strong> that not only generates orders, but also fulfills the real needs of our customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Once the customer is happy,&nbsp;<strong>document the interaction in the customer database<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are&nbsp;<strong>proficient or bilingual in German <\/strong>in speech and writing.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Also have a&nbsp;<strong>good command of written and spoken English<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are&nbsp;<strong>service-orientated and communicative<\/strong>&nbsp;and are able to meet customers at eye level in a friendly and pleasant&nbsp;manner.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are <strong>interested in social media, online media<\/strong> or digital marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can&nbsp;<strong>flexibly cover the service hours<\/strong> (Monday - Sunday from 8.00 a.m. - 11.00 p.m.),\u202f which are staffed using a rotating multi-shift system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Are confident in using a PC.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Are a German resident.<\/strong>\u202f Unfortunately, applicants from Saxony, Hesse, Saarland and Hamburg cannot be considered, even if they have a secondary residence in another state.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can <strong>fulfil the requirements for a remote workplace<\/strong>.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are willing to continuously expand your skills.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience in customer service.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A recognised qualification and experience in customer service support.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We offer you&nbsp;<strong>100% remote<\/strong>&nbsp;work from your first day of work.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us&nbsp;<strong>full-time<\/strong>.\u202fMost weekends are off and are all yours!<\/p>\\n<\/li>\\n<li>You will receive<strong>&nbsp;a fixed monthly salary in the amount of<\/strong> <strong>&euro;2500 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>With up to&nbsp;<strong>25 vacation days<\/strong>&nbsp;and a flexible working time account, both short and long breaks are possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You start with a <strong>paid 7-week<\/strong> <strong>(full-time) training<\/strong>&nbsp;course run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&nbsp;<strong>don't need any previous experience<\/strong>.\u202fWe will provide you with a mentor to support you right from the start.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular&nbsp;<strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your additional financial security through a&nbsp;<strong>company pension scheme<\/strong>&nbsp;comes as standard for us.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive an attractive&nbsp;<strong>bonus of &euro;700<\/strong>&nbsp;for every new employee you successfully recruit.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A wide&nbsp;<strong>range of employee discounts<\/strong>, negotiated by Concentrix with well-known partners, will help you save big.<\/p>\\n<\/li>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>100% remote in Germany or at our location<\/p>\\n<p>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: \u202f\u202fR1584977<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"3115545995\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-03T01:59:12.419+02:00\",\"created_at\":\"2025-11-07T10:38:19.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"30\",\"source\":\"Talkpush\",\"id\":1936,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ HAL \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Halle und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit&nbsp;bereits&nbsp;20 Jahren&nbsp;stehen&nbsp;wir&nbsp;f&uuml;r&nbsp;exzellenten&nbsp;Kundenservice&nbsp;&ndash;&nbsp;in&nbsp;unterschiedlichen&nbsp;Branchen.&nbsp;Auch f&uuml;r dich&nbsp;finden&nbsp;wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 30 Std. pro Woche | Standort Halle (Saale) | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen, Versicherung oder Energieanbieter | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als<strong>\u202fKundenberater\u202f(m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich <strong>kontinuierlich\u202fweiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1562847<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1838235373\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:31.149+01:00\",\"created_at\":\"2025-11-06T16:33:56.473+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"24\",\"source\":\"Talkpush\",\"id\":1937,\"_score\":1},{\"campaign_title\":\"GTM - EE SALES BELFAST\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor Belfast\",\"street\":\"49 East Bridge Street\",\"address\":\"49 East Bridge Street\",\"city\":\"Belfast\",\"state\":\"County Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"Belfast\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"In this role you will be dealing with inbound queries from existing customers\",\"long_description\":\"<p><strong>Are you a friendly and engaging communicator?<\/strong><\/p>\\n<p>At Concentrix, we're looking for people who thrive on connecting with others and asking insightful questions. We provide all the training you need to help customers enhance their digital lives so no experience required!<\/p>\\n<p><strong>Join Our Team as a Customer Sales Advisor at Maysfield, Belfast! (Right next door to Lanyon Place Station)<\/strong><\/p>\\n<p><strong>Position Overview:<\/strong><\/p>\\n<ul>\\n<li><strong>Location:<\/strong>&nbsp;On-Site, Belfast<\/li>\\n<li><strong>Salary:<\/strong> &pound;26,520 per annum plus <strong>uncapped bonus<\/strong>&nbsp;(avg &pound;500 - &pound;1000 pm) and incentives<\/li>\\n<li><strong>Benefits:<\/strong><\/li>\\n<li>Competitive hourly rate of &pound;12.75 with benefits to match your expertise.<\/li>\\n<li>Reduce your yearly bills with Employee exclusive discounts on various household products such as broadband (up to 50% off), mobile (up to 50%), TV channels (up to &pound;58pm), including family &amp; friends deals.<\/li>\\n<li>Additional access to a generous employee discount portal, saving up to &pound;1000 annually on groceries, shopping, entertainment, and travel.<\/li>\\n<li><strong>Award-winning company for career growth!<\/strong><\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic internal&nbsp;<strong>Concentrix University<\/strong>&nbsp;and&nbsp;<strong>LinkedIn learning<\/strong>&nbsp;portal<\/li>\\n<li>Wellbeing support through free access to services that enhance mental and physical health.<\/li>\\n<li>Comprehensive dental plan and priority access to a private GP.<\/li>\\n<li>Work with your friend - Refer a Friend Incentive (up to &pound;600)<\/li>\\n<\/ul>\\n<p><strong>Key Responsibilities (Upon Completion of Comprehensive Training)<\/strong><\/p>\\n<ul>\\n<li>Connect with customers through inbound calls, understand their needs, and build strong rapport.<\/li>\\n<li>Achieve and exceed sales, productivity, and customer satisfaction targets.<\/li>\\n<li>Continuously improve your sales skills, product knowledge, and knowledge of competitor offers.<\/li>\\n<li>Develop relationships with customers to encourage referrals.<\/li>\\n<li>Provide accurate information, quotes, and pricing to customers.<\/li>\\n<li>Maximize opportunities to retain customers through upselling and cross-selling.<\/li>\\n<li>Adhere to all relevant FSA regulations.<\/li>\\n<\/ul>\\n<p><strong>Who We&rsquo;re Looking For:<\/strong><\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills.<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently.<\/li>\\n<li>Proficient in English, both oral and written.<\/li>\\n<li>Opening hours 7:45 am &ndash; 9 pm, Monday to Friday, and 7:45 am &ndash; 8 pm on weekends. (work only 3 Sundays in 12 weeks) - 12 week rota in advance to allow you to plan your work life balance.<\/li>\\n<li>Committed to 100% training attendance to ensure full preparation for your role.<\/li>\\n<\/ul>\\n<p><strong>Ready to take the next step in your career? We can&rsquo;t wait to meet you!<\/strong><\/p>\\n<p>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1984498482\",\"location\":\"Belfast, Belfast\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-09T23:59:10.233Z\",\"created_at\":\"2025-11-06T15:20:54.421Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-uk\",\"campaign_id\":\"19\",\"source\":\"Talkpush\",\"id\":484,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUS \/ VF IS Campus\",\"campaign_type\":\"job_application\",\"job_title\":\"4000\u20ac\/Monat* - Vertriebsmitarbeiter (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden f\u00fcr Vodafone\",\"street\":\"Ferdinand-Braun-Platz 1\",\"address\":\"Ferdinand-Braun-Platz 1\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40549\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden f&uuml;r Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort D&uuml;sseldorf - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:30 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f-<\/strong> wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:30 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; Brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Ferdinand-Braun-Platz 1, 40549 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"453873683\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:30.714+01:00\",\"created_at\":\"2025-11-06T13:16:21.659+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"16\",\"source\":\"Talkpush\",\"id\":1938,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ PMI B2B\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden von Lifestyle-Produkten\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenberater (m\/w\/d) f&uuml;r Gesch&auml;ftskunden von Lifestyle-Produkten<\/strong><strong>&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail&nbsp;oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu&nbsp;2.688&euro;&nbsp;brutto\/Monat*&nbsp;| unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p>Der&nbsp;<strong>erste Ansprechpartner f&uuml;r Au&szlig;endienstmitarbeiter und Gesch&auml;ftskunden<\/strong>, die diverse Produkte unseres Auftraggebers vertreiben.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon, Mail oder Chat)&nbsp;<strong>Anfragen und W&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Dich im Detail um&nbsp;<strong>Bestellungen, Liefer&uuml;berwachungen<\/strong>,&nbsp;<strong>Produkt-Verf&uuml;gbarkeiten und Aktionen<\/strong>&nbsp;k&uuml;mmern.<\/p>\\n<\/li>\\n<li>\\n<p>Anhand&nbsp;<strong>allgemeiner und organisatorischer Unterst&uuml;tzung<\/strong>&nbsp;helfen.<\/p>\\n<\/li>\\n<li>\\n<p>Fundierte&nbsp;<strong>Beratungs- und Verkaufsgespr&auml;che<\/strong>\u202fdurchf&uuml;hren, sodass wir den&nbsp;<strong>Kunden bei Bedarf zur&uuml;ckzugewinnen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Im weiteren Verlauf die&nbsp;<strong>Kundenzufriedenheit via Outbound-Anruf&nbsp;sicherstellen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die <strong>Kommunikation&nbsp;<\/strong>in der Kundendatenbank <strong>dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst &ndash;&nbsp;<strong>gute Englischkenntnisse&nbsp;<\/strong>sind w&uuml;nschenswert.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Besondere&nbsp;<strong>Freude am Verkauf<\/strong>&nbsp;von Lifestyle-Produkten hast.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Dich mit Technik&nbsp;auskennst<\/strong>, um dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag - Freitag von 09:00 bis 18:00 Uhr)&nbsp;<strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;(direkt am Hauptbahnhof) zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits&nbsp;Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertriebsinnendienst.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir.<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch einen&nbsp;<strong>attraktiven Bonus&nbsp;und&nbsp;Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird.&nbsp;Es&nbsp;winken&nbsp;somit&nbsp;<strong>b<\/strong><strong>is zu\u202f 2.688&euro; brutto\/Monat*.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW256150828 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW256150828 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW256150828 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW256150828 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW256150828 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1672772<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Brutto Monatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2603267243\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:30.633+01:00\",\"created_at\":\"2025-11-06T12:59:13.876+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"14\",\"source\":\"Talkpush\",\"id\":1939,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ PMI B2C\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr einen bekannten Tabakhersteller\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenberater (m\/w\/d) f&uuml;r einen bekannten Tabakhersteller <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail&nbsp;oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 20:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 2.688&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW83790861 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW83790861 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW83790861 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW83790861 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW83790861 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW83790861 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Klassische Zufriedenheitsabfragen<\/strong>&nbsp;bei Kunden durchf&uuml;hren.<\/p>\\n<\/li>\\n<li>\\n<p>Die Kunden &uuml;ber&nbsp;<strong>Garantiebestimmungen&nbsp;<\/strong>sowie weitere&nbsp;<strong>relevante Informationen<\/strong>&nbsp;rund um den Tabakerhitzer versorgen.<\/p>\\n<\/li>\\n<li>\\n<p>Den Kunden beim&nbsp;<strong>Onboarding-Prozess<\/strong>, einschlie&szlig;lich der Registrierung und der Beantwortung von Fragen zu Tabakerhitzern, helfen.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden zu weiteren kundenbezogenen Themen interviewen.<\/p>\\n<\/li>\\n<li>\\n<p>Dank deiner&nbsp;<strong>freundlichen, positiven und angenehmen Art<\/strong>&nbsp;f&uuml;r eine lockere und gel&ouml;ste Gespr&auml;chsatmosph&auml;re sorgen. \u200b<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Dich mit Technik&nbsp;auskennst<\/strong>, um dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Besondere\u202f<strong>Freude am Verkauf<\/strong>\u202fvon Lifestyle-Produkten hast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag - Freitag von 09:00 bis 20:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;(direkt am Hauptbahnhof) zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits&nbsp;Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch einen&nbsp;<strong>attraktiven Bonus&nbsp;und&nbsp;Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird.&nbsp;Es&nbsp;winken&nbsp;somit&nbsp;<strong>b<\/strong><strong>is zu\u202f 2.688&euro; brutto\/Monat*.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW182039698 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW182039698 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW182039698 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW182039698 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW182039698 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1665500<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Brutto Monatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2987356839\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:30.544+01:00\",\"created_at\":\"2025-11-06T12:55:52.666+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"13\",\"source\":\"Talkpush\",\"id\":1940,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ FLATEX\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr FLATEX\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d) f&uuml;r FLATEX&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail&nbsp;oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort Duisburg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 08:00 - 22:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW219894259 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW219894259 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW219894259 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW219894259 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW219894259 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW219894259 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><strong><br \/><\/strong>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zur Online-Plattform oder Mobile-App von FLATEX bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden kommunizieren, und den <strong>Aktienhandel schnell und einfach erlebbar machen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag - Freitag von 08:00 - 22:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst, falls du an einem hybriden Arbeitsmodell interessiert bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, <strong>dich kontinuierlich weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Finanzwesen.<\/p>\\n<\/li>\\n<li>\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten dir&nbsp;<strong>nach Absprache ein\u202fhybrides Arbeitsmodell.<\/strong>&nbsp;Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab 30 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch einen&nbsp;<strong>attraktiven Bonus&nbsp;und&nbsp;Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW26579920 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW26579920 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW26579920 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW26579920 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW26579920 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1701384<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1811842810\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:30.275+01:00\",\"created_at\":\"2025-11-06T12:48:53.235+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"12\",\"source\":\"Talkpush\",\"id\":1941,\"_score\":1},{\"campaign_title\":\"GTM \/ DE \/ DUI \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; &nbsp;<strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW141053105 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW141053105 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW141053105 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW141053105 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW141053105 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW141053105 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse<\/strong> an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW185684658 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW185684658 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3480950229\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:25.824+01:00\",\"created_at\":\"2025-11-06T07:41:46.331+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"source_domain\":\"concentrix-dach1\",\"campaign_id\":\"7\",\"source\":\"Talkpush\",\"id\":1942,\"_score\":1},{\"campaign_title\":\"Portuguese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Portuguese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Portuguese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2415453812\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:44.826+03:00\",\"created_at\":\"2025-11-05T16:29:35.813+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"177\",\"source\":\"Talkpush\",\"id\":264,\"_score\":1},{\"campaign_title\":\"Tripcom | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Polish language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3096275471\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:44.902+01:00\",\"created_at\":\"2025-11-05T09:11:49.103+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"348\",\"source\":\"Talkpush\",\"id\":357,\"_score\":1},{\"campaign_title\":\"Verisure | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling incoming calls in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling app.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Registering customer requests and building the right relationship with them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnosing and resolving accepted requests.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Entering data into the system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring high quality of customer service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>The main skills we are looking for are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>B2\/C1 language skills level for German and B2 language skills level for English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good use of PC.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer orientation and attention to detail.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High problem-solving capacity.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Previous experience in customer service.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of networking technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in sales.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work opportunity with Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base salary: 6700 PLN gross montly. Performance bonus - 500 PLN gross and additional bonuses from the client up to 1000 PLN gross.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"724847841\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"6700\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:44.884+01:00\",\"created_at\":\"2025-11-05T07:19:08.936+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"347\",\"source\":\"Talkpush\",\"id\":358,\"_score\":1},{\"campaign_title\":\"DeLonghi | German Swiss | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Swiss\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Position:<\/strong> Customer Service Specialist (Swiss language)<br \/><strong>Project<\/strong>: DeLonghi (known for high-quality coffee machines)<br \/><strong>Contract Type:<\/strong> Full-time employment contract (Polish: umowa o prac\u0119)<br \/><strong>Work Location:<\/strong> On-site (Katowice, ul. Zabrska 19)<br \/><br \/><strong>Responsibilities:<\/strong><br \/>&bull; Customer service (pre\/after sales) for incoming calls<br \/>&bull; Handling inquiries via contact form, email, chat, and Facebook<br \/>&bull; Processing warranty claims<br \/>&bull; Resolving minor technical issues<br \/>&bull; Product comparisons, special offers, and product advice<br \/>&bull; Working with documentation and data management<br \/>&bull; Ensuring high-quality customer service and a positive brand image<br \/><br \/><strong>Requirements:<\/strong><br \/>&bull; Fluent Swiss (written and spoken, at least C1 level)<br \/>&bull; English skills at B2 level for communication within the team and during training<br \/>&bull; Excellent computer skills and proficiency in MS Office<br \/>&bull; Strong communication and organizational skills<br \/>&bull; Friendly and professional demeanor towards customers<br \/><strong>Advantageous:<\/strong><br \/>&bull; Experience in customer service (pre\/after sales, e-commerce, technical support)<br \/><br \/><strong>What we offer:<\/strong><br \/>&bull; Fully paid training program in English &ndash; 2 weeks of theoretical training, 2 weeks of practical training<br \/>&bull; Salary: PLN 10 000 gross<br \/>&bull; Full-time employment contract<br \/>(Initial contract &ndash; 3 months, with extension after the probationary period depending on business needs and employee&nbsp;<br \/>performance)<br \/>&bull; Shift work: 5 days a week, Monday &ndash; Friday, 8.5 hours daily including a 1-hour break (2 x 30 min.)<br \/>&bull; Working hours: Monday &ndash; Friday 8:00&ndash;18:00<br \/>&bull; Private health insurance (Luxmed)<br \/>&bull; Group insurance, sports, and leisure program<br \/>&bull; Benefit from our investment in your development through coaching and mentoring to enhance your skills and potential<br \/>&bull; Training and development programs<br \/>&bull; Language courses<br \/>&bull; A highly dynamic and international work environment with numerous career opportunities<br \/>&bull; Social activities, events, and celebrations<br \/>&bull; Multinational environmen<\/p>\",\"ats_external_id\":\"2720899602\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:29:44.878+01:00\",\"created_at\":\"2025-11-05T07:11:10.501+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"346\",\"source\":\"Talkpush\",\"id\":359,\"_score\":1},{\"campaign_title\":\"Uber | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi klienta w j\u0119zyku polskim i angielskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych i wychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga Klient&oacute;w polskoj\u0119zycznych i angielskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wprowadzanie danych do systemu<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Rozpoznawanie potrzeb klient&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie w wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (C1) oraz j\u0119zyka angielskiego w stopniu komunikatywnym (min. B1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy (pracujemy w systemie zmianowym od poniedzia\u0142ku do niedzieli w godzinach 07:00-23:30)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1043250729\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"30.50\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-04T01:59:01.942+02:00\",\"created_at\":\"2025-11-05T07:02:24.673+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"345\",\"source\":\"Talkpush\",\"id\":360,\"_score\":1},{\"campaign_title\":\"Samsung CS | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi sklepu internetowego\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga klient&oacute;w polskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zam&oacute;wie\u0144 sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zapyta\u0144 dotycz\u0105cych sklepu internetowego: udzielanie informacji zwi\u0105zanych z ofert\u0105 zakupu, dost\u0119pno\u015bci\u0105 produkt&oacute;w, instalacj\u0105 sprz\u0119tu, przekazywanie informacji na temat promocji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pomoc klientom w wype\u0142nianiu formularzy na stronie sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga reklamacji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Przyjmowanie zg\u0142osze\u0144 napraw urz\u0105dze\u0144 zakupionych w sklepie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tworzenie zam&oacute;wie\u0144<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (min. C1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zainteresowanie nowymi technologiami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka angielskiego w stopniu dobrym<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy - pracujemy w systemie zmianowym od poniedzia\u0142ku do soboty (w godzinach 08:00-20:00 od poniedzia\u0142ku do pi\u0105tku, 09:00-17:00 w soboty)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Elastyczne ztrudnienie, umowa zlecenie.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Bonus do 600z\u0142<\/li>\\n<\/ul>\",\"ats_external_id\":\"2841152503\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:44.819+01:00\",\"created_at\":\"2025-11-05T06:46:54.586+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"342\",\"source\":\"Talkpush\",\"id\":361,\"_score\":1},{\"campaign_title\":\"VW | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Italian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Italian.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3851099746\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-26T00:59:02.993+01:00\",\"created_at\":\"2025-11-02T23:47:54.132+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"337\",\"source\":\"Talkpush\",\"id\":362,\"_score\":1},{\"campaign_title\":\"Testing GTM Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Do you speak German? Do you like helping people? Join our German-speaking team in Katowice, Poland!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You don't have to sell anything, you don't have to know how to build a washing machine. 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You choose,<\/p>\\n<p>- private health insurance<\/p>\\n<p>- a friendly atmosphere where jokes are welcome and questions are never stupid.<\/p>\\n<p>Click &ldquo;apply,&rdquo; send your resume and join the team where we do wonders on the phone every day. The service? There is. The atmosphere? Even better. The only thing missing is you!<\/p>\",\"ats_external_id\":\"1821569169\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:29:44.775+01:00\",\"created_at\":\"2025-10-31T14:26:10.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"336\",\"source\":\"Talkpush\",\"id\":363,\"_score\":1},{\"campaign_title\":\"T2T1 | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. Obs\u0142ugi Klienta (z j\u0119zykiem polskim i angielskim)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\"><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Odbieranie po\u0142\u0105cze\u0144 przychodz\u0105cych od klient&oacute;w firmy (po okresie adaptacyjnym)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga formularzy internetowych i e-maili od klient&oacute;w.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prowadzenie czat&oacute;w na \u017cywo z klientami.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pytania dotycz\u0105ce: rejestracji na stronie internetowej, dost\u0119pnych produkt&oacute;w, dostawy i wysy\u0142ki, p\u0142atno\u015bci i faktur, procesu zwrot&oacute;w, reklamacji, voucher&oacute;w i kod&oacute;w rabatowych, a tak\u017ce danych osobowych i prywatno\u015bci.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Nasze wymagania<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka polskiego (C1) oraz dobra znajomo\u015b\u0107 j\u0119zyka angielskiego (min. B2).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Doskona\u0142e umiej\u0119tno\u015bci komunikacyjne (zar&oacute;wno w mowie, jak i w pi\u015bmie).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 aktywnego s\u0142uchania.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bardzo dobra obs\u0142uga komputera oraz umiej\u0119tno\u015b\u0107 szybkiego pisania.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 pracy na kilku narz\u0119dziach jednocze\u015bnie.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>To oferujemy<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umow\u0119 zlecenie.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie, onboarding i pierwsze kilka miesi\u0119cy b\u0119dziesz pracowa\u0107 z naszego nowoczesnego biura w Szczecinie, a potem...<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prac\u0119 z naszego biura w Szczecinie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prac\u0119 w nowym, szybko rozwijaj\u0105cym si\u0119 projekcie.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dost\u0119p do bezp\u0142atnych szkole\u0144 online.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mo\u017cliwo\u015b\u0107 podnoszenia kwalifikacji<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3677269783\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:29:44.771+01:00\",\"created_at\":\"2025-10-30T15:12:00.876+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"328\",\"source\":\"Talkpush\",\"id\":364,\"_score\":1},{\"campaign_title\":\"H&amp;M | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca klienta z j\u0119z.polskim - popularny sklep odzie\u017cowy\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div>\\n<p dir=\\\"LTR\\\"><strong>Obowi\u0105zki:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Obs\u0142uga klient&oacute;w popularnej marki odzie\u017cowej oraz utrzymywanie najwy\u017cszej jako\u015bci obs\u0142ugi klienta zgodnej ze standardami projektu<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Efektywny kontakt z klientem poprzez telefon, e-mail, social media, live chat. W niedziel\u0119 mamy przerw\u0119 od telefon&oacute;w, obs\u0142ugujemy tylko chat&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Pozytywne, empatyczne i profesjonalne podej\u015bcie do klient&oacute;w<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Udzielanie rzetelnych i dok\u0142adnych informacji w odpowiedzi na pytania i problemy klienta<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Aktywne komunikowanie si\u0119 w zespole oraz wsparcie cz\u0142onk&oacute;w zespo\u0142u<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Nadzorowanie reklamacji i utrzymywanie wysokiego poziomu satysfakcji klienta<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Utrzymywanie wysokiej jako\u015bci powierzonych zada\u0144 w kontakcie z klientem<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"DEFAULT\\\">&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Wymagania:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Do\u015bwiadczenie w telefonicznej obs\u0142udze klienta lub w pracy o podobnym charakterze mile widziane<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka polskiego w mowie i w pi\u015bmie (min. C1)<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Znajomo\u015b\u0107 j\u0119zyka angielskiego na poziomie B2 do komunikacji w zespole i podczas treningu<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Doskona\u0142a umiej\u0119tno\u015b\u0107 obs\u0142ugi komputera oraz MS Office<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Praca zmianowa: Pon - Pt 8:00-16:00\/11:00-19:00 i weekendy 9:00-17:00<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Praca 5 dni w tygodniu oraz tylko 3 dni weekendowe w miesi\u0105cu. Je\u015bli pracujesz w weekend, dni wolne masz w ci\u0105gu tygodnia<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Co oferujemy?<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Umow\u0119 zlecenie<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Rozw&oacute;j kariery zawodowej w renomowanej firmie, kt&oacute;ra nagradza pracownik&oacute;w z zaanga\u017cowaniem i pasj\u0105<\/p>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prac\u0119 w komfortowym biurze w Katowicach<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\",\"ats_external_id\":\"3247335178\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-21T00:59:04.044+01:00\",\"created_at\":\"2025-10-28T08:12:36.062+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"326\",\"source\":\"Talkpush\",\"id\":365,\"_score\":1},{\"campaign_title\":\"Nio\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA EM ATENDIMENTO AO CLIENTE | SUPORTE T\u00c9CNICO | FORTALEZA\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA EM ATENDIMENTO AO CLIENTE | SUPORTE T\u00c9CNICO | FORTALEZA\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Junte-se a n&oacute;s para garantir um atendimento de excel&ecirc;ncia aos nossos clientes, atendendo em portugu&ecirc;s e criando experi&ecirc;ncias incr&iacute;veis! \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Suporte T&eacute;cnico | Fortaleza<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Garantir suporte t&eacute;cnico com excel&ecirc;ncia e empatia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes em espanhol via chat, e-mail ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para resolver problemas com agilidade.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.580,00 + vari&aacute;vel at&eacute; R$100,00<br \/>\u2705 Escala: 6x1, meio per&iacute;odo (6h20), folgas alternadas com 1 domingo garantido por m&ecirc;s<br \/>\u2705 Hor&aacute;rio: conforme escala<br \/>\u2705 Local: Centro de Fortaleza - CE (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar f&iacute;sico, psicol&oacute;gico e financeiro<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo + T&eacute;cnico<br \/>Desej&aacute;vel experi&ecirc;ncia em suporte t&eacute;cnico<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<br \/>Desej&aacute;vel curso t&eacute;cnico em inform&aacute;tica ou similares<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1673390\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.892-03:00\",\"created_at\":\"2025-10-27T16:30:56.789-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fortaleza\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\/apply\",\"job_requisition_id\":\"R1663893\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663893\",\"wid\":\"67b4b06b879b10280119f80263d90001\",\"descriptor\":\"R1663893 Atendimento ao Cliente - Customer Service (Presencial) - Fortaleza\/CE (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"58\",\"source\":\"Talkpush\",\"id\":35,\"_score\":1},{\"campaign_title\":\"USC\",\"campaign_type\":\"job_application\",\"job_title\":\"US Cellular Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713221\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:06.122-04:00\",\"created_at\":\"2025-10-27T12:18:30.597-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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Construction Equipment with French and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>French<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems, and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude, with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts, Monday to Friday, and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? 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Hasan Prishtina nr. 10\",\"address\":\"XKX Peja\u00a0 - Rr. Hasan Prishtina nr. 10\",\"city\":\"Peja\u00a0\",\"state\":null,\"postal_code\":\"30000\u00a0\",\"region\":\"Pej\u00eb\",\"country\":\"Kosovo\",\"short_description\":\"Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden \u00fcber eingehende Anrufe, ausgehende Anrufe oder \u00fcber das Internet in Verbindung. 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Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with&nbsp;<span style=\\\"box-sizing: border-box; margin: 0px; padding: 0px;\\\">strong&nbsp;<strong>Portuguese and English <\/strong>skills, you could be a great fit<\/span>&nbsp;for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Portuguese and English,<\/strong> both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with working shifts - 11:00 am - 8:00 pm, 1:00 pm - 10:00 pm, 4:00 p.m. &ndash; 1:00 a.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1706685790\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:40.558+03:00\",\"created_at\":\"2025-10-27T10:48:17.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"431\",\"source\":\"Talkpush\",\"id\":190,\"_score\":1},{\"campaign_title\":\"Hurom \/ German \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with German and English - on office, Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW175523258 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">If you&rsquo;re looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">as a <\/span><\/span><em><strong><span class=\\\"TextRun SCXW175523258 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">Customer <\/span><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">Support Specialist<\/span><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\"> with German &amp; English &ndash; on office, Bucharest<\/span><\/span><\/strong><\/em><span class=\\\"TextRun SCXW175523258 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">,<\/span> <\/span><span class=\\\"TextRun SCXW175523258 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">you will be part of<\/span> <span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW175523258 BCX8\\\">team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW175523258 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Customer Support Specialist with German &amp; English &ndash; on office, Bucharest, <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Assist buyers with the purchased products.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Provide step-by-step guidance on using the purchased products.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Answer buyers inquiries and troubleshoot any technical or operational issues.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you have:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>German proficiency (C1) &amp; medium English (B2) level<\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Availability to work from our office in Bucharest<\/li>\\n<li>Ability to multitask and work efficiently in a fast-paced environment.<\/li>\\n<li>Strong problem-solving skills and attention to detail.<\/li>\\n<li>A customer-first mindset with a proactive attitude.<\/li>\\n<li>Minimum 6 months previous experience in a BPO industry<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"1471965298\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T17:40:38.538+03:00\",\"created_at\":\"2025-10-27T02:29:18.208+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"119\",\"source\":\"Talkpush\",\"id\":401,\"_score\":1},{\"campaign_title\":\"Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES - TECNOLOGIA\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Vagas Bil\u00edngues (Portugu\u00eas\/Ingl\u00eas) \u2013 S\u00e3o Paulo\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem ingl&ecirc;s em curso ou completo (B1 e B2) e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, junte-se a esse time e viva uma experi&ecirc;ncia profissional diferente em um ambiente que promove desenvolvimento. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes - Tecnologia | Barra Funda<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado via chat e e-mail com foco em tecnologia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.925,00 + vari&aacute;vel at&eacute; R$385,00<br \/>\u2705 Escala: 6x1, folga fixa aos domingos<br \/>\u2705 Hor&aacute;rio: entre 14h20 e 20h40<br \/>\u2705 Local: &Aacute;gua Branca, Av. Francisco Matarazzo, 1500 - 6&ordm; andar (Pr&oacute;ximo ao Shopping West Plaza)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Ingl&ecirc;s intermedi&aacute;rio (m&iacute;nimo B1, B2)<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1673003\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1925\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.875-03:00\",\"created_at\":\"2025-10-24T18:01:14.969-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Bilingue-EN-PT--Presencial----So-Paulo-SP_R1663959\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Bilingue-EN-PT--Presencial----So-Paulo-SP_R1663959\/apply\",\"job_requisition_id\":\"R1663959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663959\",\"wid\":\"739be74310cc10280620703b96590000\",\"descriptor\":\"R1663959 Atendimento ao Cliente - Bilingue EN\/PT (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"57\",\"source\":\"Talkpush\",\"id\":36,\"_score\":1},{\"campaign_title\":\"Copa Energia\",\"campaign_type\":\"job_application\",\"job_title\":\"ENERGIA | ESPECIALISTA DE ATENDIMENTO A CLIENTES | CX SUPORTE\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ENERGIA | ESPECIALISTA DE ATENDIMENTO A CLIENTES | CX SUPORTE\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista de Atendimento a Clientes | CX Suporte (Negocia&ccedil;&atilde;o)<\/strong>. Trabalhe via WhatsApp, e-mail e voz, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | CX Suporte<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es e tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$ 1.518,00 + vari&aacute;vel de at&eacute; R$ 156,00<br \/>\u2705 Escala: segunda &agrave; sexta<br \/>\u2705 Hor&aacute;rio: 14:20 - 20:40<br \/>\u2705 Local: Av. Luigi Amorese, 6484 &ndash; Leonor, Londrina &ndash; PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o<\/strong>. Trabalhe via voz, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Seg a Sab<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Transformar desafios em oportunidades para clientes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.518,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 - Segunda a S&aacute;bado<br \/>\u2705 Hor&aacute;rio: Manh&atilde;, tarde e noite(6h20\/dia)<br \/>\u2705 Local: Rua Sete de Setembro, 888 - Centro, PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento em reten&ccedil;&atilde;o ser&aacute; um diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista de Atendimento a Clientes | Cobran&ccedil;a<\/strong>. Trabalhe com voz, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$ 1.518,00 + <strong>vari&aacute;vel<\/strong><br \/>\u2705 Escala: segunda &agrave; s&aacute;bado<br \/>\u2705 Hor&aacute;rio: 08:00 at&eacute; 20:40 (disponibilidade para diferentes turnos)<br \/>\u2705 Local: R. Jos&eacute; Loureiro, 376 &ndash; Centro, Curitiba &ndash; PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; tem paix&atilde;o em ajudar e acredita que mobilidade urbana &eacute; importante, vem somar no nosso time! Seja nosso pr&oacute;ximo <strong>Especialista de Atendimento a Clientes | FORTALEZA<\/strong> e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | FORTALEZA<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, problemas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: R$1.518,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Concentrix Fortaleza (Centro) - Fortaleza, CE (Presencial)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1672583\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.802-03:00\",\"created_at\":\"2025-10-23T14:13:52.602-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fortaleza\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\/apply\",\"job_requisition_id\":\"R1663893\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663893\",\"wid\":\"67b4b06b879b10280119f80263d90001\",\"descriptor\":\"R1663893 Atendimento ao Cliente - Customer Service (Presencial) - Fortaleza\/CE (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"53\",\"source\":\"Talkpush\",\"id\":40,\"_score\":1},{\"campaign_title\":\"Bancos - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA EM ATENDIMENTO AO CLIENTE - EXP. DIGITAL - FINTECH - S\u00c3O PAULO\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA EM ATENDIMENTO AO CLIENTE - EXP. DIGITAL - FINTECH - S\u00c3O PAULO\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong>Especialista em Atendimento ao Cliente - Experi&ecirc;ncia Digital - Fintech<\/strong> e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente - Experi&ecirc;ncia Digital - Fintech<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, problemas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.518,00<br \/>\u2705 Escala: 6x1, folgas alternadas nos finais de semana<br \/>\u2705 Local: Rua Tagipuru, 906 &ndash; Barra Funda, S&atilde;o Paulo (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em reten&ccedil;&atilde;o ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1672464\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.784-03:00\",\"created_at\":\"2025-10-23T08:56:37.638-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\/apply\",\"job_requisition_id\":\"R1663895\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663895\",\"wid\":\"5495427cd654102801435bd808f20000\",\"descriptor\":\"R1663895 Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"52\",\"source\":\"Talkpush\",\"id\":41,\"_score\":1},{\"campaign_title\":\"Uber Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI | PORTUGU\u00caS\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif; font-size: 28px;\\\"><strong style=\\\"color: #003d5b;\\\">Especialista de Atendimento &ndash; Alphaville\/SP<\/strong><\/h1>\\n<p style=\\\"color: #002f35; font-size: 16px; font-family: 'Montserrat', sans-serif;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;!<br \/><br \/>Se voc&ecirc; tem paix&atilde;o em ajudar e acredita que mobilidade urbana &eacute; importante, vem somar no nosso time!<br \/><br \/>Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong style=\\\"color: #003d5b;\\\">Especialista de Atendimento<\/strong> e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel, com atendimento humanizado atrav&eacute;s de <strong style=\\\"color: #003d5b;\\\">Chat, E-mail e\/ou Voz<\/strong>.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que oferecemos:<\/div>\\n<p style=\\\"color: #002f35; font-size: 16px;\\\">\u2705 <strong style=\\\"color: #003d5b;\\\">Sal&aacute;rio:<\/strong> R$ 1.640,00<br \/>\u2705 <strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e finais de semana, al&eacute;m de um domingo garantido de folga por m&ecirc;s<br \/>\u2705 <strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Rua Alameda Araguaia, 2104 - Alphaville Industrial, S&atilde;o Paulo<\/p>\\n<\/div>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios que fazem a diferen&ccedil;a:<\/div>\\n<p style=\\\"color: #002f35; font-size: 16px;\\\">\u2705 VA\/VR flex&iacute;vel: voc&ecirc; escolhe como dividir entre alimenta&ccedil;&atilde;o e refei&ccedil;&atilde;o. Cart&atilde;o aceito em qualquer lugar!<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; os 4 anos da crian&ccedil;a<br \/>\u2705 Descontos em faculdades e escolas de idioma<br \/>\u2705 Ambientes disruptivos com salas de jogos, TV e muito mais<br \/>\u2705 Wellhub: programa completo de bem-estar com apoio psicol&oacute;gico, financeiro e jur&iacute;dico<br \/>\u2705 Plano de carreira real: ap&oacute;s 3 meses, voc&ecirc; pode se candidatar a vagas internas de n&iacute;vel superior ou &aacute;reas administrativas<\/p>\\n<\/div>\\n<div style=\\\"display: flex; justify-content: space-between; flex-wrap: wrap; gap: 20px; margin-top: 20px;\\\">\\n<div style=\\\"width: 45%; min-width: 280px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que buscamos:<\/div>\\n<p style=\\\"color: #002f35; font-size: 16px;\\\">\u2705 Ensino m&eacute;dio completo<br \/>\u2705 Idade m&iacute;nima de 18 anos<br \/>\u2705 Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>\u2705 Boa digita&ccedil;&atilde;o, habilidade com sistemas simult&acirc;neos e familiaridade com tecnologia<\/p>\\n<\/div>\\n<div style=\\\"width: 45%; min-width: 280px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Nosso processo seletivo inclui:<\/div>\\n<p style=\\\"color: #002f35; font-size: 16px;\\\">1\ufe0f\u20e3 Inscri&ccedil;&atilde;o<br \/>2\ufe0f\u20e3 Provas e testes obrigat&oacute;rios<br \/>3\ufe0f\u20e3 Entrevista<br \/>4\ufe0f\u20e3 Fase final<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35; font-size: 16px; font-family: 'Montserrat', sans-serif;\\\"><strong style=\\\"color: #003d5b;\\\">Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<\/strong><br \/><br \/><strong style=\\\"color: #003d5b;\\\">Let's go!<\/strong><\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1672264\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1640\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-09T20:59:04.768-03:00\",\"created_at\":\"2025-10-22T15:53:45.743-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Barueri\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342378\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\/apply\",\"job_requisition_id\":\"R1663889\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663889\",\"wid\":\"ad6f51f92ec8102801077462a96c0000\",\"descriptor\":\"R1663889 Atendimento ao Cliente - Customer Service (Presencial) - Barueri\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"50\",\"source\":\"Talkpush\",\"id\":42,\"_score\":1},{\"campaign_title\":\"B2C External Referral Program - Bulgaria\",\"campaign_type\":\"job_application\",\"job_title\":\"External Referral Program - Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Refer your friends with us, even if you're not an employee yet!\",\"long_description\":\"<p>Are you passionate about connecting people with opportunities? At Concentrix, we&rsquo;re always on the lookout for talented individuals to join our dynamic team, and we know that YOU can help us find them!<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re thrilled to announce our Refer-a-Friend Program&mdash;an exciting chance for our community members to refer individuals who speak foreign languages and become part of our growing family!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why get involved? When you refer someone who successfully joins us, you'll unlock fantastic gift card rewards!<\/strong><\/p>\\n<ul>\\n<li>1200 BGN gross for successful referrals with French, Italian or Turkish<\/li>\\n<li>1500 BGN gross for successful referrals with Swedish, Norwegian, Danish, German, Czech, Hungarian, Polish, Dutch, Slovak, Slovenian or Azerbaijani.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Getting started is easy! Just fill out the quick referral form on this page, and you could be on your way to earning a bonus while helping us build our dream team.<\/p>\\n<p>Don&rsquo;t miss out on this opportunity to make a difference and be rewarded while doing it! Let&rsquo;s build a brighter future together at Concentrix!<\/p>\\n<p><em>*This Program applies only for successful hires in Concentrix Services Bulgaria EOOD. For more information regarding the Program and how to receive your gift card reward, check the&nbsp;<\/em><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fcdn.phenompeople.com%2FCareerConnectResources%2FCONCGLOBAL%2Fdocuments%2FExternalRAFProgram-TermsConditions-Consolidated-1726147825634.pdf&amp;data=05%7C02%7Cyoonji.lee%40concentrix.com%7C8dbe02d9abf847982c5308dcd32fe8e2%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C638617449939475297%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9Pnzh%2FgNVElqxmONVtEcoIu0hW4DGgilC6qKIwhXMmw%3D&amp;reserved=0\\\"><em>Program Terms and Conditions<\/em><\/a><em>.<\/em><\/p>\\n<p><em>**To participate in this program, you must be an individual (i.e. not a business entity)<\/em><em> and a legal resident of the country who is at least 18 years of age. Please review the&nbsp;<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/legal#privacy\\\">privacy policy<\/a>&nbsp;to ensure both you as the referrer and your candidate meet the program rules.<\/em><\/p>\\n<p><em>***Please note that all current Concentrix employees should refer using the internal referral program and not this form.<\/em><\/p>\",\"ats_external_id\":\"98536641\",\"location\":\"Sofia, Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:08.067+03:00\",\"created_at\":\"2025-10-21T09:52:03.228+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"307\",\"source\":\"Talkpush\",\"id\":191,\"_score\":1},{\"campaign_title\":\"Sr. SME, Operations R1626972\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SME\",\"street\":null,\"address\":null,\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1626972\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-19T07:59:06.536+08:00\",\"created_at\":\"2025-09-10T17:06:48.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY\/apply?\",\"head_count\":1,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":[],\"location\":[],\"languages\":[\"English\",\"Mandarin\"],\"recruiter\":[],\"categories\":[],\"hiring_type\":\"Full_time\",\"job_profile\":[],\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-322914\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Senior-SME_R1626972-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Senior-SME_R1626972-1\/apply\",\"job_requisition_id\":\"R1626972\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":[],\"category_groups\":[],\"job_requisition\":[],\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":[],\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-malaysia\",\"campaign_id\":\"136\",\"source\":\"Talkpush\",\"id\":88,\"_score\":1},{\"campaign_title\":\"Trip (Vietnamese)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I - Travel (Vietnamese Speaker) \",\"street\":\"Bhiraj Tower, Bangna\",\"address\":\"Bhiraj Tower, Bangna\",\"city\":\"\u0e40\u0e40\u0e02\u0e27\u0e07 \u0e1a\u0e32\u0e07\u0e19\u0e32\",\"state\":\"Krung Thep Maha Nakhon\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p>Advisor I - Travel (Vietnamese Speaker), The Customer Service Representative will be responsible for responding to customer inquiries through phone, email, and live chat, providing assistance with travel deals, promotions, and app functionality. <br \/><br \/>This role involves troubleshooting booking issues, managing accounts, addressing payment concerns, and applying discounts or promo codes. The representative will also help customers understand terms and conditions related to offers and resolve any booking errors, payment discrepancies, or app-related technical issues. Additionally, they will handle escalated issues with professionalism, ensuring a positive and valued customer experience at all times.<\/p>\\n<p><strong>Date of joining<\/strong>: 19-Jan-26<\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 3 []\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver a friendly and professional customer service experience, ensuring each customer feels valued.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Qualification: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Required Qualification:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bachelor&rsquo;s degree or above<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Native in Vietnamese<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to work in 24-hours shift rotations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fresh graduates are welcome.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fixed term contract<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Employment term:<\/strong><\/p>\\n<ul>\\n<li>12 months contract&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Benefits:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation package<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Visa &amp; work permit sponsorship<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>KPI &amp; Attendance incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical Insurances<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. 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including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1687500\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T06:59:06.034+07:00\",\"created_at\":\"2025-09-01T13:45:48.765+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"location\":{\"city\":null,\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"recruiter\":{\"email\":{\"wid\":\"a44c05f1e31d10226f3ce8d6baa60003\",\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"last_name\":\"Nimiwattana\",\"first_name\":\"Avassada\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352584\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Customer-Advisor--Electronic-After-Sales-Service-_R1687500\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Customer-Advisor--Electronic-After-Sales-Service-_R1687500\/apply\",\"job_requisition_id\":\"R1687500\"}],\"organizations\":[{\"wid\":\"f9af6d72609801fb2424b51b3f0619a3\",\"descriptor\":\"2360 - Avalon - AOSTHAILAND\",\"reference_id\":\"AOSTHAILAND\",\"custom_reference_id\":\"AOSTHAILAND\"},{\"wid\":\"679b1fc12b4701cb9cf50c2fb2298251\",\"descriptor\":\"Avalon_RCC\",\"reference_id\":\"Avalon_RCC_PHL\",\"custom_reference_id\":\"Avalon_RCC_PHL\"},{\"wid\":\"df2f068c35b10197247f6e4b5010c31e\",\"descriptor\":\"W0ZBMA AvalonRCC-SVCS-APAC-Spec-Odr-PH-THI-BKK\",\"reference_id\":\"W0ZBMA\",\"custom_reference_id\":\"W0ZBMA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c0f1b270ce991002fc1dc38cecc90002\",\"address\":\"chariff.boonmalert@concentrix.com\"},\"last_name\":\"Boonmalert\",\"first_name\":\"Chariff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1531280\",\"wid\":\"600e524ccee310177baf45818c2e0000\",\"descriptor\":\"R1531280 Customer Advisor (Electronic After-Sales Service) (Evergreen) (Closed)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-thailand\",\"campaign_id\":\"33\",\"source\":\"Talkpush\",\"id\":133,\"_score\":1},{\"campaign_title\":\"Customer Service - Indonesia (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Setiabudi\",\"state\":\"Jakarta\",\"postal_code\":null,\"region\":\"Jakarta\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; 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termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. 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Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Not a problem!<br \/>O<strong>ur lines are open 9:00am-9:00pm Monday to Friday to help you strike an excellent work life balance! <\/strong><\/p>\\n<p><strong>Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in German, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 3900 BGN<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? 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Not a problem!<br \/><strong>Our lines are open 10:00 am - 7:00 pm Monday to Friday to help you strike an excellent work-life balance! <\/strong><\/p>\\n<p><strong>Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in Dutch, both in verbal and written communication<\/li>\\n<li>Advanced level of English in both verbal and written communication<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service or account management role<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in demonstrating empathy in active listening skills and demonstrating empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 4400 BGN<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? 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You will handle vital inquiries, directly influencing customer satisfaction and service quality.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Engage with Customers:<\/strong>&nbsp;Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz<\/li>\\n<li><strong>Efficient Processing:<\/strong>&nbsp;Manage written requests for updates to account information and ensure seamless direct debit processes<\/li>\\n<li><strong>Deliver Excellence:<\/strong>&nbsp;Provide top-notch customer service while maintaining high standards of administrative accuracy<\/li>\\n<\/ul>\\n<p><strong>Ideal Candidate Traits:<\/strong><\/p>\\n<ul>\\n<li><strong>Masterful Language Skills:&nbsp;<\/strong>Fluency in Dutch (both verbal and written) and good command of English<\/li>\\n<li><strong>Exceptional Communicator:<\/strong>&nbsp;Your ability to convey ideas clearly and engagingly sets you apart<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You're comfortable using various computer applications and tools, making technology work for you<\/li>\\n<li><strong>Organized and Analytical:<\/strong>&nbsp;Your decision-making prowess and analytical capabilities help you stay ahead, keeping everything on track<\/li>\\n<li><strong>Customer-Centric Attitude:<\/strong>&nbsp;You have a positive outlook with a relentless focus on delivering outstanding customer satisfaction<\/li>\\n<li><strong>Valuable Experience:<\/strong>&nbsp;While previous experience in a customer service center is a plus, your eagerness to learn and grow is what truly matters to us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Standard working hours<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2943280324\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:25.683+03:00\",\"created_at\":\"2025-08-14T09:40:47.777+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"288\",\"source\":\"Talkpush\",\"id\":195,\"_score\":1},{\"campaign_title\":\"Egencia\/ German\/ Sofia\/ night shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Night Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time:&nbsp;<\/strong><strong>00:00 a.m - 08:00 a.m Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>00:00 and 8:00 Monday - Sunday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\"><strong>1,942.91 EUR<\/strong> + up to <strong>511.30 EUR<\/strong> (prorated based on the number of worked days in the month) + Performance based bonus + Additional payment for night hours<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"1214707938\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:22.449+03:00\",\"created_at\":\"2025-08-13T16:06:27.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"278\",\"source\":\"Talkpush\",\"id\":196,\"_score\":1},{\"campaign_title\":\"Egencia\/ German\/ Sofia\/ late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time: 3:00pm-12:00am Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 4,000 BGN gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"3688881676\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:22.395+03:00\",\"created_at\":\"2025-08-13T16:02:29.450+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"277\",\"source\":\"Talkpush\",\"id\":197,\"_score\":1},{\"campaign_title\":\"Bucaramanga ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Puestos en Espa\u00f1ol\",\"street\":\"\",\"address\":\"\",\"city\":\"Bucaramanga\",\"state\":\"Bucaramanga\",\"postal_code\":null,\"region\":\"Santander\",\"country\":\"Colombia\",\"short_description\":\"Puestos en Espa\u00f1ol en Bucaramanga\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n pagada y desarrollo<br \/>\u2705 Beneficios de ley y estabilidad laboral<br \/>\u2705 Cultura inclusiva y centrada en las personas<br \/>\u2705 Oportunidades de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664020\",\"location\":\"Bucaramanga, Santander\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:12.394-04:00\",\"created_at\":\"2025-08-08T00:21:46.206-04:00\",\"latitude\":\"7.119349\",\"longitude\":\"-73.1227416\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bucaramanga\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BUC-CARRE-01\",\"wid\":\"c26c745aa4a0101d47a216bceb060000\",\"descriptor\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\"}},\"recruiter\":{\"email\":{\"wid\":\"ce9114fea8d70103e3fabaa5f5320003\",\"address\":\"johanaalejandra.toledo@concentrix.com\"},\"last_name\":\"Toledo\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338330\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Servicio-al-cliente-Bucaramanga-ES_R1664020\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Servicio-al-cliente-Bucaramanga-ES_R1664020\/apply\",\"job_requisition_id\":\"R1664020\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664020\",\"wid\":\"160d3372f9a910280b6863260de60000\",\"descriptor\":\"R1664020 Servicio al cliente Bucaramanga ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-colombia\",\"campaign_id\":\"8\",\"source\":\"Talkpush\",\"id\":54,\"_score\":1},{\"campaign_title\":\"Bucaramanga EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bucaramanga\",\"state\":\"Bucaramanga\",\"postal_code\":null,\"region\":\"Santander\",\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bucaramanga\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663996\",\"location\":\"Bucaramanga, Santander\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:12.378-04:00\",\"created_at\":\"2025-08-08T00:21:13.987-04:00\",\"latitude\":\"7.119349\",\"longitude\":\"-73.1227416\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bucaramanga\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BUC-CARRE-01\",\"wid\":\"c26c745aa4a0101d47a216bceb060000\",\"descriptor\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338342\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Customer-Service-Bucaramanga-EN_R1663996\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Customer-Service-Bucaramanga-EN_R1663996\/apply\",\"job_requisition_id\":\"R1663996\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663996\",\"wid\":\"160d3372f9a9102809f5591164a10000\",\"descriptor\":\"R1663996 Customer Service Bucaramanga EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-colombia\",\"campaign_id\":\"7\",\"source\":\"Talkpush\",\"id\":55,\"_score\":1},{\"campaign_title\":\"Medell\u00edn ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Puestos en Espa\u00f1ol\",\"street\":\"\",\"address\":\"\",\"city\":\"Medell\u00edn\",\"state\":\"Medellin\",\"postal_code\":null,\"region\":\"Antioquia\",\"country\":\"Colombia\",\"short_description\":\"Puestos en Espa\u00f1ol en Medell\u00edn\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n pagada y desarrollo<br \/>\u2705 Beneficios de ley y estabilidad laboral<br \/>\u2705 Cultura inclusiva y centrada en las personas<br \/>\u2705 Oportunidades de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664014\",\"location\":\"Medell\u00edn, Antioquia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:12.362-04:00\",\"created_at\":\"2025-08-08T00:20:37.327-04:00\",\"latitude\":\"6.2476376\",\"longitude\":\"-75.56581530000001\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Medellin\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"recruiter\":{\"email\":{\"wid\":\"ce9114fea8d70103e3fabaa5f5320003\",\"address\":\"johanaalejandra.toledo@concentrix.com\"},\"last_name\":\"Toledo\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Servicio-al-cliente-Medelln-ES_R1664014\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Servicio-al-cliente-Medelln-ES_R1664014\/apply\",\"job_requisition_id\":\"R1664014\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664014\",\"wid\":\"e627d413a41510280b1c026d398a0000\",\"descriptor\":\"R1664014 Servicio al cliente Medell\u00edn ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-colombia\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":56,\"_score\":1},{\"campaign_title\":\"Bogot\u00e1 ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Puestos en Espa\u00f1ol\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Puestos en Espa\u00f1ol en Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n pagada y desarrollo<br \/>\u2705 Beneficios de ley y estabilidad laboral<br \/>\u2705 Cultura inclusiva y centrada en las personas<br \/>\u2705 Oportunidades de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:12.332-04:00\",\"created_at\":\"2025-08-08T00:18:39.480-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"recruiter\":{\"email\":{\"wid\":\"ce9114fea8d70103e3fabaa5f5320003\",\"address\":\"johanaalejandra.toledo@concentrix.com\"},\"last_name\":\"Toledo\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338376\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\/apply\",\"job_requisition_id\":\"R1664004\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664004\",\"wid\":\"423be9e9466610280ac5e683af740000\",\"descriptor\":\"R1664004 Servicio al cliente Bogot\u00e1 ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-colombia\",\"campaign_id\":\"4\",\"source\":\"Talkpush\",\"id\":57,\"_score\":1},{\"campaign_title\":\"Bogot\u00e1 EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:12.308-04:00\",\"created_at\":\"2025-08-08T00:13:31.501-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-colombia\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":58,\"_score\":1},{\"campaign_title\":\"Accounting and Finance EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Accounting and Finance\",\"street\":\"\",\"address\":\"\",\"city\":\"Guatemala City\",\"state\":\"Guatemala Department\",\"postal_code\":null,\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Accounting and Finance Positions in Guatemala\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join the Finance Team at Concentrix Guatemala!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Are you analytical, detail-oriented, and interested in building a career in finance? At Concentrix Guatemala, we&rsquo;re looking for professionals who want to contribute to financial operations and grow with a global company. \ud83d\udcca<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Accounting and Finance Associate<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Support tasks related to accounts payable, receivable, reconciliation, or reporting.<\/li>\\n<li style=\\\"color: #002f35;\\\">Ensure timely and accurate data entry and validation.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with internal teams to maintain compliance and audit readiness.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Opportunities to grow into senior finance roles<br \/>\u2705 Training in financial tools and systems<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive corporate environment<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">University student or graduate in accounting, business, or finance<br \/>Excel and system proficiency<br \/>Analytical and detail-oriented<br \/>Good written and verbal English<br \/>Teamwork and time management skills<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply now and grow your financial career with Concentrix Guatemala!<\/p>\",\"ats_external_id\":\"R1664420\",\"location\":\"Guatemala City, Guatemala Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:05.492-06:00\",\"created_at\":\"2025-08-05T00:00:01.055-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"recruiter\":{\"email\":{\"wid\":\"9d34524e89291016527ead16dab70000\",\"address\":\"fernando.molleroliva@concentrix.com\"},\"last_name\":\"Moller Oliva\",\"first_name\":\"Fernando\"},\"categories\":[{\"id\":\"CF Accounting\",\"wid\":\"0227dc387a0901571cdfb75ff065e70c\",\"descriptor\":\"Accounting\"}],\"job_profile\":{\"id\":\"JC0005\",\"wid\":\"f9af6d72609801a16c72e9da4e06f8d2\",\"descriptor\":\"Accountant I\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338548\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Accounting-and-Finance-EN_R1664420\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Accounting-and-Finance-EN_R1664420\/apply\",\"job_requisition_id\":\"R1664420\"}],\"organizations\":[{\"wid\":\"6ba81687d04601035b9fb1ae3ec20000\",\"descriptor\":\"6743 - Bill - 980000723\",\"reference_id\":\"980000723\",\"custom_reference_id\":\"980000723\"},{\"wid\":\"93a0eaa4c06b01035c87f2cef7930000\",\"descriptor\":\"W0ZFXB Bill.Com\",\"reference_id\":\"W0ZFXB\",\"custom_reference_id\":\"W0ZFXB\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"818630d98bc2101a2dbd0fb5c8ed0001\",\"address\":\"diana.castanon@concentrix.com\"},\"last_name\":\"Casta\u00f1on\",\"first_name\":\"Diana\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1664420\",\"wid\":\"ad6f51f92ec810285397d17d396c0000\",\"descriptor\":\"R1664420 Accounting and Finance EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"}},\"source_domain\":\"concentrix-guatemala\",\"campaign_id\":\"5\",\"source\":\"Talkpush\",\"id\":68,\"_score\":1},{\"campaign_title\":\"Client-facing Advisor EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Client-Facing Advisor\",\"street\":\"\",\"address\":\"\",\"city\":\"Guatemala City\",\"state\":\"Guatemala Department\",\"postal_code\":null,\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Client-Facing Advisors in Guatemala\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Be the Face of Service. Join Concentrix Guatemala as a Client Advisor!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Are you a great communicator who enjoys helping others? As a Client-Facing Advisor at Concentrix Guatemala, you&rsquo;ll build relationships, assist clients with clarity, and represent global brands through outstanding service. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Client-Facing Advisor<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Engage directly with customers to address questions, concerns, or requests.<\/li>\\n<li style=\\\"color: #002f35;\\\">Provide product or service information with accuracy and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Build long-term trust by offering high-quality interactions.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and support<br \/>\u2705 Career path within service or management<br \/>\u2705 Recognition programs<br \/>\u2705 Inclusive and people-first culture<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Excellent English and communication skills<br \/>Customer-oriented mindset<br \/>Basic computer proficiency<br \/>Availability for full-time shifts<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Join Concentrix Guatemala and help us deliver world-class service to clients across the globe!<\/p>\",\"ats_external_id\":\"R1664415\",\"location\":\"Guatemala City, Guatemala Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:05.477-06:00\",\"created_at\":\"2025-08-04T23:59:13.575-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"recruiter\":{\"email\":{\"wid\":\"9d34524e89291016527ead16dab70000\",\"address\":\"fernando.molleroliva@concentrix.com\"},\"last_name\":\"Moller Oliva\",\"first_name\":\"Fernando\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338599\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Client-facing-Advisor-ENG_R1664415\/apply\",\"job_requisition_id\":\"R1664415\"}],\"organizations\":[{\"wid\":\"1651d1eb6cfd100e6bf989b95d040000\",\"descriptor\":\"W0ZYA2 Att Mobility Cricket Voice\",\"reference_id\":\"W0ZYA2\",\"custom_reference_id\":\"W0ZYA2\"},{\"wid\":\"ea17deeb40a4100de4f59d74a5ce0000\",\"descriptor\":\"24972 - ATT - 980007325\",\"reference_id\":\"980007325\",\"custom_reference_id\":\"980007325\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4f06c95215ea101655b282a32d7d0002\",\"address\":\"susana.arevalo@concentrix.com\"},\"last_name\":\"Arevalo Hernandez\",\"first_name\":\"Susana\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664415\",\"wid\":\"5920128774c7102853263cc1344e0001\",\"descriptor\":\"R1664415 Client-facing Advisor ENG (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-guatemala\",\"campaign_id\":\"4\",\"source\":\"Talkpush\",\"id\":69,\"_score\":1},{\"campaign_title\":\"Administrative ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Administrativo\",\"street\":\"\",\"address\":\"\",\"city\":\"Guatemala City\",\"state\":\"Guatemala Department\",\"postal_code\":null,\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Agente Administrativo Guatemala\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;&Uacute;nete al equipo administrativo de Concentrix Guatemala!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Eres organizado, responsable y te gustan los procesos internos? En Concentrix Guatemala buscamos perfiles administrativos que ayuden a mantener nuestras operaciones &aacute;giles y eficientes. \ud83d\uddc2\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Asistente Administrativo<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Gestionar documentaci&oacute;n interna y actualizar bases de datos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a distintas &aacute;reas del equipo en tareas administrativas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Coordinar agendas, reportes y registros en plataformas internas.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Capacitaci&oacute;n interna<br \/>\u2705 Ambiente de trabajo profesional<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas operativas<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de diversificado<br \/>Organizaci&oacute;n y atenci&oacute;n al detalle<br \/>Conocimiento de herramientas de oficina<br \/>Manejo de hojas de c&aacute;lculo y correos electr&oacute;nicos<br \/>Buena actitud y responsabilidad<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late ahora y apoya el crecimiento interno de Concentrix Guatemala!<\/p>\",\"ats_external_id\":\"R1664431\",\"location\":\"Guatemala City, Guatemala Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:05.456-06:00\",\"created_at\":\"2025-08-04T23:59:05.954-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"recruiter\":{\"email\":{\"wid\":\"9d34524e89291016527ead16dab70000\",\"address\":\"fernando.molleroliva@concentrix.com\"},\"last_name\":\"Moller Oliva\",\"first_name\":\"Fernando\"},\"categories\":[{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC1047\",\"wid\":\"f9af6d7260980148b836fef150063eea\",\"descriptor\":\"Administrative Assistant I\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338508\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Administrative-ES_R1664431\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Administrative-ES_R1664431\/apply\",\"job_requisition_id\":\"R1664431\"}],\"organizations\":[{\"wid\":\"e1ad2bc72aae10172adb5c1200380000\",\"descriptor\":\"W0ZXQ2 GT_Billcom_Agent_Procurrement\",\"reference_id\":\"W0ZXQ2\",\"custom_reference_id\":\"W0ZXQ2\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4f06c95215ea101655b282a32d7d0002\",\"address\":\"susana.arevalo@concentrix.com\"},\"last_name\":\"Arevalo Hernandez\",\"first_name\":\"Susana\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664431\",\"wid\":\"7a12f9a4983b10285471ed1956830000\",\"descriptor\":\"R1664431 Administrative ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source_domain\":\"concentrix-guatemala\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":70,\"_score\":1},{\"campaign_title\":\"San Isidro Ventas\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas \",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":\"Callao Region\",\"postal_code\":null,\"region\":null,\"country\":\"Peru\",\"short_description\":\"Agente de Ventas\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Per&uacute;!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Ventas<\/div>\\n<ul>\\n<li data-section-id=\\\"2r6ac0\\\" data-start=\\\"150\\\" data-end=\\\"251\\\">Atender y gestionar llamadas de clientes, identificando sus necesidades y oportunidades de venta.<\/li>\\n<li data-section-id=\\\"17li0hv\\\" data-start=\\\"252\\\" data-end=\\\"349\\\">Ofrecer productos o servicios de manera persuasiva, cumpliendo con los objetivos comerciales.<\/li>\\n<li data-section-id=\\\"136bb64\\\" data-start=\\\"350\\\" data-end=\\\"436\\\">Brindar soluciones efectivas, asegurando una experiencia positiva para el cliente.<\/li>\\n<li data-section-id=\\\"1jkks18\\\" data-start=\\\"437\\\" data-end=\\\"497\\\">Registrar de forma precisa la informaci&oacute;n en el sistema.<\/li>\\n<li data-section-id=\\\"y93uns\\\" data-start=\\\"498\\\" data-end=\\\"563\\\">Cumplir con los protocolos y procesos internos de la empresa.<\/li>\\n<li data-section-id=\\\"mqsjq8\\\" data-start=\\\"564\\\" data-end=\\\"635\\\">Mantener una comunicaci&oacute;n clara, emp&aacute;tica y orientada a resultados.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late ahora y crece con Concentrix Per&uacute;!<\/p>\",\"ats_external_id\":\"R1664372\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T18:59:06.960-05:00\",\"created_at\":\"2025-08-05T00:56:05.530-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338547\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-Tcnico-ES_R1664377\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-Tcnico-ES_R1664377\/apply\",\"job_requisition_id\":\"R1664377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2be7c5f1663210040926383dbca10001\",\"address\":\"wilber.chavez@concentrix.com\"},\"last_name\":\"Samaniego\",\"first_name\":\"Wilber\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664377\",\"wid\":\"5495427cd65410284fb76c1db55c0000\",\"descriptor\":\"R1664377 Soporte T\u00e9cnico ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-peru\",\"campaign_id\":\"12\",\"source\":\"Talkpush\",\"id\":119,\"_score\":1},{\"campaign_title\":\"San Isidro Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro Canales escritos\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664375\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:05.708-05:00\",\"created_at\":\"2025-08-05T00:55:38.360-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retenciones-ES_R1664375\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retenciones-ES_R1664375\/apply\",\"job_requisition_id\":\"R1664375\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"oran.davila@concentrix.com\"},\"first_name\":\"Oran Davila Vivas (102600987)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664375\",\"wid\":\"685978c3a14510284f92043473c90000\",\"descriptor\":\"San Isidro Canales escritos\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-peru\",\"campaign_id\":\"11\",\"source\":\"Talkpush\",\"id\":120,\"_score\":1},{\"campaign_title\":\"Independencia Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"Independencia Canales escritos\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in chat\/call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664371\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:05.676-05:00\",\"created_at\":\"2025-08-05T00:54:21.352-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1664368\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:05.661-05:00\",\"created_at\":\"2025-08-05T00:53:52.656-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664349\",\"location\":\"Lima, 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font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Comienza tu carrera en Servicio al Cliente con Concentrix Nicaragua!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Te gusta ayudar a las personas y brindar soluciones? En Concentrix Nicaragua buscamos personas con actitud positiva y habilidades de comunicaci&oacute;n para crear experiencias excepcionales. \ud83e\udd1d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender llamadas, mensajes o correos de clientes con dudas o solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Ofrecer respuestas claras y soluciones oportunas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar cada interacci&oacute;n de forma precisa en los sistemas internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Excelente ambiente de trabajo<br \/>\u2705 Posibilidades reales de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Buena comunicaci&oacute;n oral y escrita<br \/>Manejo b&aacute;sico de herramientas digitales<br \/>Empat&iacute;a y enfoque en el cliente<br \/>Disponibilidad para turnos rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Aplica hoy y brinda experiencias memorables con Concentrix Nicaragua!<\/p>\",\"ats_external_id\":\"R1663984\",\"location\":\"Le\u00f3n, Le\u00f3n\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:05.865-06:00\",\"created_at\":\"2025-08-04T23:20:02.065-06:00\",\"latitude\":\"12.4342803\",\"longitude\":\"-86.88052189999999\",\"landing_page_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\"}},\"recruiter\":{\"email\":{\"wid\":\"38d4966d6ce61014370313ec20a80000\",\"address\":\"adilia.molina@concentrix.com\"},\"last_name\":\"Molina\",\"first_name\":\"Adilia\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340802\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Asesor-Telefonico-de-Servicio-al-Cliente--Leon_R1663984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Asesor-Telefonico-de-Servicio-al-Cliente--Leon_R1663984\/apply\",\"job_requisition_id\":\"R1663984\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"8515c2a56acd1016591be8af2a860002\",\"address\":\"agustina.carbajal@concentrix.com\"},\"last_name\":\"Carbajal Robleto\",\"first_name\":\"Agustina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663984\",\"wid\":\"5495427cd654102808c4db7e62ff0000\",\"descriptor\":\"R1663984 Asesor Telefonico de Servicio al Cliente- Leon (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-nicaragua\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":114,\"_score\":1},{\"campaign_title\":\"Microsoft CPR\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft CPR Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Answer customer questions through phone, chat, or email with professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow system workflows and solve issues with accuracy.<\/li>\\n<li style=\\\"color: #002f35;\\\">Provide friendly, clear, and timely responses in every interaction.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base pay<br \/>\u2705 Paid training<br \/>\u2705 Health and life insurance<br \/>\u2705 Career advancement programs<br \/>\u2705 Team-oriented work environment<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">Minimum of 4 CSEC subjects (including English)<br \/>Excellent communication skills<br \/>Computer literacy<br \/>Availability for flexible shifts<br \/>Positive attitude and willingness to learn<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"R1664766\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:59:06.071-04:00\",\"created_at\":\"2025-08-05T00:45:37.069-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source_domain\":\"concentrix-jamaica\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":84,\"_score\":1},{\"campaign_title\":\"CDMX Trilingue\",\"campaign_type\":\"job_application\",\"job_title\":\"Trilingual Agent CDMX\",\"street\":\"\",\"address\":\"\",\"city\":\"Mexico City\",\"state\":\"Mexico City\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Trilingual Agent in CDMX\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Use Your Language Skills. Join Our Trilingual Team in Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Are you fluent in Spanish, English, and Portuguese? At Concentrix Mexico, we&rsquo;re hiring talented communicators who want to grow their careers in a global environment. Your voice can support customers across Latin America. \ud83c\udf0d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Trilingual Customer Experience Specialist<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Provide support to customers in Spanish, English, and Portuguese through calls, chat, or email.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow workflows and ensure accurate documentation of each interaction.<\/li>\\n<li style=\\\"color: #002f35;\\\">Communicate clearly and empathetically to resolve inquiries and improve the customer experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary + language bonus<br \/>\u2705 Paid training and support<br \/>\u2705 IMSS and full legal benefits<br \/>\u2705 Career path and development opportunities<br \/>\u2705 Work with global clients from Latin America<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">Fluency in Spanish, English, and Portuguese<br \/>High school diploma<br \/>Typing and communication skills<br \/>Ability to switch languages naturally<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">If you're ready to support international customers and grow in a trilingual role &mdash; apply now and join Concentrix Mexico!<\/p>\",\"ats_external_id\":\"R1664965\",\"location\":\"Mexico City, Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.459-06:00\",\"created_at\":\"2025-08-04T22:41:13.642-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338831\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---CDMX--Trilinge_R1664965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---CDMX--Trilinge_R1664965\/apply\",\"job_requisition_id\":\"R1664965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664965\",\"wid\":\"fcee39038ba610295dabeb3875460000\",\"descriptor\":\"R1664965 Customer Service Agents - CDMX- Triling\u00fce (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"8\",\"source\":\"Talkpush\",\"id\":109,\"_score\":1},{\"campaign_title\":\"Qro Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent Quer\u00e9taro\",\"street\":\"\",\"address\":\"\",\"city\":\"Santiago de Quer\u00e9taro\",\"state\":\"Quer\u00e9taro\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Bilingual Agent in Quer\u00e9taro\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664959\",\"location\":\"Santiago de Quer\u00e9taro, Quer\u00e9taro\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.445-06:00\",\"created_at\":\"2025-08-04T22:40:11.530-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":1000,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338821\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\/apply\",\"job_requisition_id\":\"R1664959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664959\",\"wid\":\"aecb771cc25710295c7aa8a59d800000\",\"descriptor\":\"R1664959 Customer Service Agents - Ingl\u00e9s - Qro (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"7\",\"source\":\"Talkpush\",\"id\":110,\"_score\":1},{\"campaign_title\":\"Merida Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Merida\",\"street\":\"\",\"address\":\"\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente en CDMX\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/>(Para vacantes biling&uuml;es) Nivel de ingl&eacute;s requerido<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1664966\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.429-06:00\",\"created_at\":\"2025-08-04T22:39:44.974-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":111,\"_score\":1},{\"campaign_title\":\"CDMX Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents - Espa\u00f1ol - CDMX\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664956\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.413-06:00\",\"created_at\":\"2025-08-04T22:21:44.854-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"teresa.angoa@concentrix.com\"},\"first_name\":\"Angoa Torres, Teresa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102874863\",\"wid\":\"789874b65553101253262d1778980000\",\"descriptor\":\"Guillermo Ramirez Avila (102874863)\"},{\"id\":\"103106069\",\"wid\":\"dd66bdea0a83100b860172eb696d0000\",\"descriptor\":\"Carolina Beltran (103106069)\"},{\"id\":\"103158716\",\"wid\":\"85d69497b7bd1004a0cdb52e00840000\",\"descriptor\":\"Dennis Sotelo Ramirez (103158716)\"},{\"id\":\"102070964\",\"wid\":\"fd856c041d671001b7dca56b190b0000\",\"descriptor\":\"Victor Castillo Gonzalez (102070964)\"},{\"id\":\"101769039\",\"wid\":\"b3e8cc0e030001f3dda97ebe8a2d1f98\",\"descriptor\":\"Teresa Angoa Torres (101769039)\"},{\"id\":\"103109539\",\"wid\":\"2893840cef76100c691679df7b710000\",\"descriptor\":\"Brenda Monta\u00f1o Pagola (103109539)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102049806\",\"wid\":\"daa71ab27ef41018c22b3da00db60000\",\"descriptor\":\"Raul Andres Camacho Galindo (102049806)\"},{\"id\":\"101826051\",\"wid\":\"19e31936d51b019e4462e63c2317c5b6\",\"descriptor\":\"Antonio L\u00f3pez (101826051)\"},{\"id\":\"101873739\",\"wid\":\"4c1c1cb5bc9901dd3e5c9b1ff4095391\",\"descriptor\":\"Edgar Jair Serrano Vazquez (101873739)\"},{\"id\":\"102082368\",\"wid\":\"b349ab50aacd100655d1b1ca6dcb0000\",\"descriptor\":\"Emanuel Pozos Silva (102082368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363389\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"amparo.arroyo@concentrix.com\"},\"first_name\":\"Amparo Arroyo Nieto (102600842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"Customer Service Agents - Espa\u00f1ol - CDMX\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"4\",\"source\":\"Talkpush\",\"id\":112,\"_score\":1},{\"campaign_title\":\"CDMX Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent CDMX\",\"street\":\"\",\"address\":\"\",\"city\":\"Mexico City\",\"state\":\"Mexico City\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Bilingual Agent in CDMX\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664957\",\"location\":\"Mexico City, Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:06.388-06:00\",\"created_at\":\"2025-08-04T22:00:09.991-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338804\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\/apply\",\"job_requisition_id\":\"R1664957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664957\",\"wid\":\"535f2a235b6710295c68431c2b9a0000\",\"descriptor\":\"R1664957 Customer Service Agents - Biling\u00fce- CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-mexico\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":113,\"_score\":1},{\"campaign_title\":\"Tech Support ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente T\u00e9cnico El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iquest;Te apasiona la tecnolog&iacute;a? &Uacute;nete al equipo de Soporte T&eacute;cnico<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Eres curioso por naturaleza, te gusta resolver problemas y ayudar a los dem&aacute;s? En Concentrix buscamos personas como t&uacute; para brindar asistencia t&eacute;cnica b&aacute;sica mientras desarrollas tu carrera en el mundo tecnol&oacute;gico. \ud83d\udda5\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Soporte T&eacute;cnico<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar ayuda a clientes con problemas t&eacute;cnicos comunes (dispositivos, sistemas o cuentas).<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir gu&iacute;as de soporte y registrar cada caso con claridad.<\/li>\\n<li style=\\\"color: #002f35;\\\">Trabajar en equipo para garantizar una experiencia positiva al cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Entrenamiento t&eacute;cnico y certificaciones<br \/>\u2705 Ambiente de trabajo inclusivo<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas IT<br \/>\u2705 Bonos por calidad y resoluci&oacute;n<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Paciencia y buena comunicaci&oacute;n<br \/>Habilidad para digitar y multitareas<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Lleva tu pasi&oacute;n por la tecnolog&iacute;a al siguiente nivel &mdash; &iexcl;post&uacute;late hoy y crece en Concentrix Soporte T&eacute;cnico!<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:06.719-05:00\",\"created_at\":\"2025-08-04T22:02:33.872-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664890\",\"wid\":\"3ad757a94a3c1028badc6630b57e0000\",\"descriptor\":\"R1664890 El Salvador Tech Support ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"10\",\"source\":\"Talkpush\",\"id\":62,\"_score\":1},{\"campaign_title\":\"Tech Support EN\",\"campaign_type\":\"job_application\",\"job_title\":\"El Salvador Tech Support EN\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664897\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:28:52.259-05:00\",\"created_at\":\"2025-08-04T21:58:33.919-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dolly.aguilar@concentrix.com\"},\"first_name\":\"Aguilar De Duran, Dolly Gabriela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115999\",\"wid\":\"66c9c395b09c1069e05c963fd53e02aa\",\"descriptor\":\"Ana Minero Chinchilla (101115999)\"},{\"id\":\"102600372\",\"wid\":\"da7d7d2449a210103188a2498e810000\",\"descriptor\":\"Fatima Henriquez (102600372)\"},{\"id\":\"101611632\",\"wid\":\"57c2ce7ff60d01a1518f704c21082a3f\",\"descriptor\":\"Marcela Cruz Flores (101611632)\"},{\"id\":\"101279235\",\"wid\":\"24b3a9f9e19801cfbc4610c21e01aba4\",\"descriptor\":\"Leodan Alexander Santos Mata (101279235)\"},{\"id\":\"102238730\",\"wid\":\"789bcbe9150a10145bcf460f0ad00000\",\"descriptor\":\"Katerin Rivas Pineda (102238730)\"},{\"id\":\"102600377\",\"wid\":\"da7d7d2449a2101031884b4788740001\",\"descriptor\":\"Alicia Fuentes Funes (102600377)\"},{\"id\":\"102600382\",\"wid\":\"da7d7d2449a2101031882440bf610000\",\"descriptor\":\"Dolly Aguilar (102600382)\"},{\"id\":\"103172538\",\"wid\":\"6eca865b9af9101da509224f49580000\",\"descriptor\":\"Adriana Minero Erazo (103172538)\"},{\"id\":\"288538\",\"wid\":\"60219339f7a0106482a623c504f560bd\",\"descriptor\":\"Alejandra Morales Barton (288538)\"},{\"id\":\"102114467\",\"wid\":\"257f4718785c1012917b13db60930000\",\"descriptor\":\"Rebeca Coto (102114467)\"},{\"id\":\"102856632\",\"wid\":\"8ad28f6857471009fcaa68dfaaa30000\",\"descriptor\":\"Julio Romero Guardado (102856632)\"},{\"id\":\"102600387\",\"wid\":\"da7d7d2449a210103187e37165710000\",\"descriptor\":\"Gabriela Galeas Linares (102600387)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pablo.palmamenendez@concentrix.com\"},\"first_name\":\"Pablo Palma Menendez (266525)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664897\",\"wid\":\"ad6f51f92ec81028bbcd86a6e9c00000\",\"descriptor\":\"El Salvador Tech Support EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"9\",\"source\":\"Talkpush\",\"id\":63,\"_score\":1},{\"campaign_title\":\"Sales ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente de Ventas El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Transforma conversaciones en resultados! &Uacute;nete al equipo de Ventas<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Te apasiona hablar con las personas y ayudarlas a tomar decisiones? En Concentrix buscamos personas con actitud comercial que quieran crecer profesionalmente en un ambiente din&aacute;mico. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Ventas<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar recomendaciones de productos o servicios seg&uacute;n las necesidades del cliente.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos, guiones y metas asignadas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar cada interacci&oacute;n en los sistemas correspondientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo + comisiones<br \/>\u2705 Capacitaci&oacute;n en t&eacute;cnicas de ventas<br \/>\u2705 Bonos por rendimiento<br \/>\u2705 Oportunidades de desarrollo profesional<br \/>\u2705 Ambiente din&aacute;mico y motivador<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Comunicaci&oacute;n clara y efectiva<br \/>Actitud proactiva y orientada a resultados<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Disponibilidad para turnos rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Si est&aacute;s listo para crecer en ventas y alcanzar nuevas metas, &iexcl;post&uacute;late hoy con Concentrix!<\/p>\",\"ats_external_id\":\"R1664888\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:06.677-05:00\",\"created_at\":\"2025-08-04T21:42:36.813-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342340\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\/apply\",\"job_requisition_id\":\"R1664888\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664888\",\"wid\":\"67b4b06b879b1028ba6f84d32b670000\",\"descriptor\":\"R1664888 El Salvador Sales ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"8\",\"source\":\"Talkpush\",\"id\":64,\"_score\":1},{\"campaign_title\":\"Retentions ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Retenciones\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente de Retenciones El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Construye tu carrera en Concentrix.<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Tienes facilidad para escuchar, entender necesidades y brindar soluciones? En Concentrix buscamos personas que disfruten ayudar a los clientes a reconsiderar su decisi&oacute;n y permanecer con nosotros. \ud83d\udcac<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista en Retenci&oacute;n de Clientes<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Hablar con clientes que desean cancelar o dejar el servicio.<\/li>\\n<li style=\\\"color: #002f35;\\\">Escuchar sus motivos y ofrecer soluciones adecuadas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar las interacciones en el sistema y seguir los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base + incentivos por desempe&ntilde;o<br \/>\u2705 Capacitaci&oacute;n completa y coaching<br \/>\u2705 Estabilidad laboral y cultura inclusiva<br \/>\u2705 Oportunidades reales de crecimiento<br \/>\u2705 Reconocimiento por tu trabajo<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Excelentes habilidades de comunicaci&oacute;n<br \/>Manejo b&aacute;sico de computadora<br \/>Actitud resolutiva y enfoque en el cliente<br \/>Disponibilidad de horarios rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Si est&aacute;s listo para ayudar a nuestros clientes a quedarse y avanzar en tu carrera profesional, &iexcl;post&uacute;late hoy y &uacute;nete a Concentrix!<\/p>\",\"ats_external_id\":\"R1664881\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T18:59:06.646-05:00\",\"created_at\":\"2025-08-04T21:31:04.433-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342176\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-ES_R1664881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-ES_R1664881\/apply\",\"job_requisition_id\":\"R1664881\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664881\",\"wid\":\"5495427cd6541028b9473c70b1ff0000\",\"descriptor\":\"R1664881 El Salvador Retention ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":65,\"_score\":1},{\"campaign_title\":\"Retentions EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Retentions Agent\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Retentions Agent in El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career at Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Do you enjoy turning challenges into opportunities? At Concentrix, we&rsquo;re looking for team members who are great at building trust and helping customers feel confident about staying with us. Your voice makes a difference. \ud83d\udcac<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Retention Specialist<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Communicate with customers who are considering cancellation or leaving.<\/li>\\n<li style=\\\"color: #002f35;\\\">Identify needs and offer relevant solutions to encourage retention.<\/li>\\n<li style=\\\"color: #002f35;\\\">Document conversations and follow internal processes accurately.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Base salary with performance incentives<br \/>\u2705 Paid training and coaching<br \/>\u2705 Stable and inclusive work environment<br \/>\u2705 Professional development and growth paths<br \/>\u2705 Recognition for high performance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Strong communication and persuasion skills<br \/>Basic computer proficiency<br \/>Problem-solving mindset<br \/>Availability for rotating shifts<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">If you&rsquo;re ready to create better outcomes for customers and grow your career in the process &mdash; apply now and join Concentrix!<\/p>\",\"ats_external_id\":\"R1664892\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:28:52.151-05:00\",\"created_at\":\"2025-08-04T21:24:43.466-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342332\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\/apply\",\"job_requisition_id\":\"R1664892\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664892\",\"wid\":\"5495427cd6541028bafbe5e062520000\",\"descriptor\":\"R1664892 El Salvador Retention EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"5\",\"source\":\"Talkpush\",\"id\":66,\"_score\":1},{\"campaign_title\":\"Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Representante de Servicio al Cliente en El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix El Salvador!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix El Salvador te damos las herramientas, el apoyo y el ambiente ideal para que puedas avanzar. &Uacute;nete a nuestro equipo. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar atenci&oacute;n al cliente por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos y utilizar herramientas internas para resolver consultas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar dentro de un equipo din&aacute;mico y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n completa<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Entorno inclusivo y respetuoso<br \/>\u2705 Oportunidades de desarrollo y crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Buena comunicaci&oacute;n<br \/>Actitud enfocada en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s listo para el siguiente paso? Aplica ahora y forma parte de la familia Concentrix en El Salvador.<\/p>\",\"ats_external_id\":\"R1664885\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T19:28:51.749-05:00\",\"created_at\":\"2025-08-04T20:08:23.234-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\/apply\",\"job_requisition_id\":\"R1664885\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664885\",\"wid\":\"3ad757a94a3c1028ba0ec0a3ea2f0000\",\"descriptor\":\"R1664885 El Salvador Customer Service ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-elsalvador\",\"campaign_id\":\"4\",\"source\":\"Talkpush\",\"id\":67,\"_score\":1},{\"campaign_title\":\"Customer Service Santo Domingo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Santo Domingo\",\"state\":\"Los Alcarrizos\",\"postal_code\":null,\"region\":\"Distrito Nacional\",\"country\":\"Dominican Republic\",\"short_description\":\"Customer Service Positions\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join Our Team at Concentrix Dominican Republic!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to take the next step in your career? At Concentrix, we&rsquo;re looking for enthusiastic individuals who want to grow, learn, and make an impact. Whether you're just starting out or seeking a fresh challenge, we have a place for you. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Service Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Support customers by phone, chat, or email.<\/li>\\n<li style=\\\"color: #002f35;\\\">Deliver clear and professional assistance.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow procedures and maintain accurate records.<\/li>\\n<li style=\\\"color: #002f35;\\\">Work as part of a friendly, high-performing team.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">What We Offer<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Paid training and onboarding<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Modern workspace and equipment<br \/>\u2705 Growth opportunities within the company<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">18 years or older<br \/>High school diploma or equivalent<br \/>Basic computer skills<br \/>Strong communication abilities<br \/>Availability for rotating shifts<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with one of the top global companies in customer experience. We can&rsquo;t wait to meet you!<\/p>\",\"ats_external_id\":\"R1567999\",\"location\":\"Santo Domingo, Distrito Nacional\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:06.284-03:00\",\"created_at\":\"2025-08-04T18:43:29.408-03:00\",\"latitude\":\"18.4626178\",\"longitude\":\"-69.93609239999999\",\"landing_page_url\":\"https:\/\/concentrix-dominicanrepublic.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-dominicanrepublic.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santo Domingo\",\"country\":{\"wid\":\"cec6aab2cee74a53a21629cd61000ea5\",\"iso2\":\"DO\",\"iso3\":\"DOM\",\"descriptor\":\"Dominican Republic\",\"iso_numeric\":\"214\"},\"primary_location\":{\"id\":\"DO-SAN-TIRAD-Y0\",\"wid\":\"b67da9176e3d1062f9dc93438d5bbbff\",\"descriptor\":\"DOM Santo Domingo - City Center\"}},\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee496017b7573c09f021a85fb\",\"address\":\"ana.alvarez@concentrix.com\"},\"last_name\":\"Alvarez\",\"first_name\":\"Ana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338597\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/DOM-Santo-Domingo\/Customer-Service-Representative---City-Center--Churchill-_R1567999\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/DOM-Santo-Domingo\/Customer-Service-Representative---City-Center--Churchill-_R1567999\/apply\",\"job_requisition_id\":\"R1567999\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a8804467b792100dc580e67fec270002\",\"address\":\"keylor.soto@concentrix.com\"},\"last_name\":\"Soto\",\"first_name\":\"Keylor\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1567999\",\"wid\":\"f8c21bd8267610171d288202fd190001\",\"descriptor\":\"R1567999 Customer Service Representative - Concentrix (DR) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-dominicanrepublic\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":61,\"_score\":1},{\"campaign_title\":\"English\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jos\u00e9 Province\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Agente Biling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;&Uacute;nete a Concentrix Costa Rica como Representante Biling&uuml;e!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Dominas el ingl&eacute;s y el espa&ntilde;ol? Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo remoto, h&iacute;brido o presencial (seg&uacute;n vacante)<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! Aplica ahora y empieza tu carrera internacional con Concentrix.<\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jos\u00e9 Province\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:12.856-06:00\",\"created_at\":\"2025-08-03T23:45:00.628-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8x?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8x\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pavas\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816011c08809a90fb192ae9\",\"address\":\"karen.riverairigoyen@concentrix.com\"},\"last_name\":\"Rivera Irigoyen\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\/apply\",\"job_requisition_id\":\"R1568864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d017d181f6c8603192ad3\",\"address\":\"diego.castillo1@concentrix.com\"},\"last_name\":\"Castillo Brenes\",\"first_name\":\"Diego\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568864\",\"wid\":\"4d081ecaab581013ca0b049885070000\",\"descriptor\":\"R1568864 Customer Service Representative (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-costarica\",\"campaign_id\":\"1\",\"source\":\"Talkpush\",\"id\":60,\"_score\":1},{\"campaign_title\":\"Fortaleza Jovem Aprendiz\",\"campaign_type\":\"job_application\",\"job_title\":\"Jovem Aprendiz \u2013 Fortaleza\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Jovem Aprendiz \u2013 Barueri\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Comece sua jornada com o programa Jovem Aprendiz da Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Tem entre 16 e 18 anos e quer dar os primeiros passos no mercado de trabalho? No programa Jovem Aprendiz da Concentrix, voc&ecirc; encontrar&aacute; um ambiente de apoio, aprendizado e crescimento profissional. \u2728<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Fun&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Aprendiz Administrativo ou de Atendimento<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atividades simples e supervisionadas em &aacute;reas administrativas ou de atendimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Participa&ccedil;&atilde;o em treinamentos e forma&ccedil;&otilde;es que ajudam no seu desenvolvimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Acompanhamento e apoio de l&iacute;deres experientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que oferecemos<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Bolsa aux&iacute;lio<br \/>\u2705 Jornada reduzida e compat&iacute;vel com os estudos<br \/>\u2705 Cursos e treinamentos<br \/>\u2705 Ambiente respeitoso e acolhedor<br \/>\u2705 Possibilidade de crescimento no futuro<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa<\/div>\\n<p style=\\\"color: #002f35;\\\">Ter entre 16 e 18 anos<br \/>Estar matriculado ou ter conclu&iacute;do o ensino m&eacute;dio<br \/>Disponibilidade para trabalhar em meio per&iacute;odo<br \/>Interesse em aprender e crescer<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Essa pode ser a sua chance de come&ccedil;ar bem! Inscreva-se agora e venha descobrir o seu potencial com a gente. \ud83d\udcbc\ud83c\udf1f<\/p>\",\"ats_external_id\":\"R1663968\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:04.734-03:00\",\"created_at\":\"2025-08-02T23:21:24.816-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"General\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fortaleza\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC1048\",\"wid\":\"f9af6d72609801501ec108f2500640ea\",\"descriptor\":\"Trainee Administrative Assistant\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342334\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Aprendiz-Administrativo-ou-de-Atendimento---Fortaleza_R1663968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Aprendiz-Administrativo-ou-de-Atendimento---Fortaleza_R1663968\/apply\",\"job_requisition_id\":\"R1663968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1663968\",\"wid\":\"423be9e9466610280740c77557140000\",\"descriptor\":\"R1663968 Aprendiz Administrativo ou de Atendimento - Fortaleza (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"25\",\"source\":\"Talkpush\",\"id\":43,\"_score\":1},{\"campaign_title\":\"Curitiba Jovem Aprendiz\",\"campaign_type\":\"job_application\",\"job_title\":\"Jovem Aprendiz \u2013 Curitiba\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Jovem Aprendiz \u2013 Curitiba\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Comece sua jornada com o programa Jovem Aprendiz da Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Tem entre 16 e 18 anos e quer dar os primeiros passos no mercado de trabalho? No programa Jovem Aprendiz da Concentrix, voc&ecirc; encontrar&aacute; um ambiente de apoio, aprendizado e crescimento profissional. \u2728<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Fun&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Aprendiz Administrativo ou de Atendimento<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atividades simples e supervisionadas em &aacute;reas administrativas ou de atendimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Participa&ccedil;&atilde;o em treinamentos e forma&ccedil;&otilde;es que ajudam no seu desenvolvimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Acompanhamento e apoio de l&iacute;deres experientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que oferecemos<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Bolsa aux&iacute;lio<br \/>\u2705 Jornada reduzida e compat&iacute;vel com os estudos<br \/>\u2705 Cursos e treinamentos<br \/>\u2705 Ambiente respeitoso e acolhedor<br \/>\u2705 Possibilidade de crescimento no futuro<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa<\/div>\\n<p style=\\\"color: #002f35;\\\">Ter entre 16 e 18 anos<br \/>Estar matriculado ou ter conclu&iacute;do o ensino m&eacute;dio<br \/>Disponibilidade para trabalhar em meio per&iacute;odo<br \/>Interesse em aprender e crescer<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Essa pode ser a sua chance de come&ccedil;ar bem! 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No programa Jovem Aprendiz da Concentrix, voc&ecirc; encontrar&aacute; um ambiente de apoio, aprendizado e crescimento profissional. \u2728<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Fun&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Aprendiz Administrativo ou de Atendimento<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atividades simples e supervisionadas em &aacute;reas administrativas ou de atendimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Participa&ccedil;&atilde;o em treinamentos e forma&ccedil;&otilde;es que ajudam no seu desenvolvimento.<\/li>\\n<li style=\\\"color: #002f35;\\\">Acompanhamento e apoio de l&iacute;deres experientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que oferecemos<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Bolsa aux&iacute;lio<br \/>\u2705 Jornada reduzida e compat&iacute;vel com os estudos<br \/>\u2705 Cursos e treinamentos<br \/>\u2705 Ambiente respeitoso e acolhedor<br \/>\u2705 Possibilidade de crescimento no futuro<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa<\/div>\\n<p style=\\\"color: #002f35;\\\">Ter entre 16 e 18 anos<br \/>Estar matriculado ou ter conclu&iacute;do o ensino m&eacute;dio<br \/>Disponibilidade para trabalhar em meio per&iacute;odo<br \/>Interesse em aprender e crescer<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Essa pode ser a sua chance de come&ccedil;ar bem! 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Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem ingl&ecirc;s em curso ou completo (B1 e B2) e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, junte-se a esse time e viva uma experi&ecirc;ncia profissional diferente em um ambiente que promove desenvolvimento. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes - CX | Barra Funda<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado via chat e e-mail com foco em tecnologia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rios competitivos<br \/>\u2705 Escala: Diversos modelos dispon&iacute;veis<br \/>\u2705 Hor&aacute;rio: Opera&ccedil;&otilde;es 24h, temos v&aacute;rios hor&aacute;rios dispon&iacute;veis<br \/>\u2705 Local: S&atilde;o Paulo<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com amplos acessos a redes de academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia.&nbsp;<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Ingl&ecirc;s intermedi&aacute;rio (m&iacute;nimo B1, B2)<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! 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At Concentrix, you'll grow your career in a supportive, global environment. \ud83c\udf0d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Bilingual Customer Service Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Provide support in English and Spanish via phone or chat.<\/li>\\n<li style=\\\"color: #002f35;\\\">Resolve customer issues with professionalism and empathy.<\/li>\\n<li style=\\\"color: #002f35;\\\">Log cases and follow up through internal systems.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Language bonus<br \/>\u2705 Career growth opportunities<br \/>\u2705 English &amp; 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height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join our bilingual team at Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Do you speak both English and Spanish? \ud83d\udde3\ufe0f We're looking for talented bilingual professionals to deliver exceptional customer experiences. At Concentrix, you'll grow your career in a supportive, global environment. \ud83c\udf0d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Bilingual Customer Service Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Provide support in English and Spanish via phone or chat.<\/li>\\n<li style=\\\"color: #002f35;\\\">Resolve customer issues with professionalism and empathy.<\/li>\\n<li style=\\\"color: #002f35;\\\">Log cases and follow up through internal systems.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Language bonus<br \/>\u2705 Career growth opportunities<br \/>\u2705 English &amp; 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height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Conhe&ccedil;a a Concentrix! \ud83e\uddd0 Somos uma empresa global focada em criar experi&ecirc;ncias excepcionais para clientes e colaboradores. Estamos sempre em busca de talentos apaixonados por inova&ccedil;&atilde;o e atendimento. \ud83d\ude4c<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Atendente de Atendimento ao Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Oferecer um atendimento gentil e profissional para garantir a satisfa&ccedil;&atilde;o dos clientes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar informa&ccedil;&otilde;es e resolver d&uacute;vidas ou problemas via telefone, chat ou e-mail.<\/li>\\n<li style=\\\"color: #002f35;\\\">Trabalhar em equipe para manter um ambiente de trabalho colaborativo e eficiente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sal&aacute;rio competitivo<br \/>\u2705 F&eacute;rias remuneradas<br \/>\u2705 Benef&iacute;cios de sa&uacute;de (plano m&eacute;dico e odontol&oacute;gico)<br \/>\u2705 Sem necessidade de experi&ecirc;ncia pr&eacute;via<br \/>\u2705 Ambiente de trabalho positivo e inclusivo<br \/>\u2705 Bonifica&ccedil;&otilde;es por desempenho<br \/>\u2705 Treinamento completo e oportunidades de crescimento<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Documento de identifica&ccedil;&atilde;o (RG ou CNH)<br \/>Comprovante de resid&ecirc;ncia<br \/>CPF e n&uacute;mero do PIS<br \/>Ensino m&eacute;dio completo ou em andamento<br \/>Boa comunica&ccedil;&atilde;o e proatividade<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Venha fazer parte da nossa equipe! Envie sua candidatura pela nossa plataforma online ou entre em contato pelas redes sociais. Estamos animados para te conhecer e construir uma carreira de sucesso juntos!<\/p>\",\"ats_external_id\":\"R1663893\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T20:59:04.578-03:00\",\"created_at\":\"2025-08-02T23:04:34.079-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fortaleza\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\/apply\",\"job_requisition_id\":\"R1663893\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663893\",\"wid\":\"67b4b06b879b10280119f80263d90001\",\"descriptor\":\"R1663893 Atendimento ao Cliente - Customer Service (Presencial) - Fortaleza\/CE (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"9\",\"source\":\"Talkpush\",\"id\":50,\"_score\":1},{\"campaign_title\":\"Barueri PT\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI | PORTUGU\u00caS\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Conhe&ccedil;a a Concentrix! \ud83e\uddd0 Somos uma empresa global focada em criar experi&ecirc;ncias excepcionais para clientes e colaboradores. Estamos sempre em busca de talentos apaixonados por inova&ccedil;&atilde;o e atendimento. \ud83d\ude4c<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Atendente de Atendimento ao Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Oferecer um atendimento gentil e profissional para garantir a satisfa&ccedil;&atilde;o dos clientes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar informa&ccedil;&otilde;es e resolver d&uacute;vidas ou problemas via telefone, chat ou e-mail.<\/li>\\n<li style=\\\"color: #002f35;\\\">Trabalhar em equipe para manter um ambiente de trabalho colaborativo e eficiente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sal&aacute;rio competitivo<br \/>\u2705 F&eacute;rias remuneradas<br \/>\u2705 Benef&iacute;cios de sa&uacute;de (plano m&eacute;dico e odontol&oacute;gico)<br \/>\u2705 Sem necessidade de experi&ecirc;ncia pr&eacute;via<br \/>\u2705 Ambiente de trabalho positivo e inclusivo<br \/>\u2705 Bonifica&ccedil;&otilde;es por desempenho<br \/>\u2705 Treinamento completo e oportunidades de crescimento<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Documento de identifica&ccedil;&atilde;o (RG ou CNH)<br \/>Comprovante de resid&ecirc;ncia<br \/>CPF e n&uacute;mero do PIS<br \/>Ensino m&eacute;dio completo ou em andamento<br \/>Boa comunica&ccedil;&atilde;o e proatividade<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Venha fazer parte da nossa equipe! Envie sua candidatura pela nossa plataforma online ou entre em contato pelas redes sociais. Estamos animados para te conhecer e construir uma carreira de sucesso juntos!<\/p>\",\"ats_external_id\":\"R1663889\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T20:59:06.192-03:00\",\"created_at\":\"2025-08-02T23:03:57.783-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Barueri\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342378\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\/apply\",\"job_requisition_id\":\"R1663889\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663889\",\"wid\":\"ad6f51f92ec8102801077462a96c0000\",\"descriptor\":\"R1663889 Atendimento ao Cliente - Customer Service (Presencial) - Barueri\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"8\",\"source\":\"Talkpush\",\"id\":51,\"_score\":1},{\"campaign_title\":\"Curitiba PT - CX\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | SUPORTE | CURITIBA\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | SUPORTE | CURITIBA\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista de Atendimento a Clientes | Suporte<\/strong>. Trabalhe com voz e chat, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Suporte<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$ 1.518,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: R. Jos&eacute; Loureiro, 376 &ndash; Centro, Curitiba &ndash; PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1663880\",\"location\":\"Curitiba, State of Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-08T20:59:06.158-03:00\",\"created_at\":\"2025-08-02T23:01:55.749-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"7\",\"source\":\"Talkpush\",\"id\":52,\"_score\":1},{\"campaign_title\":\"Londrina PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento - Londrina - CX\/Suporte\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Vaga para Atendimento CX em Londrina\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <strong>Especialista de Atendimento a Clientes | CX Suporte<\/strong>. Trabalhe via WhatsApp, e-mail e voz, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | CX Suporte<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Transformar desafios em oportunidades, garantindo a melhor experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap;\\\">\\n<div style=\\\"width: 60%; min-width: 300px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.518,00 + vari&aacute;vel<br \/>\u2705 Escala: Diversa (6x1)<br \/>\u2705 Hor&aacute;rio: Diversos, entre 13:00 - 21:12<br \/>\u2705 Local: Av. Luigi Amorese, 6484 - Leonor, Londrina - PR (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com amplos acessos a redes de academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia.<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%; min-width: 260px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1663876\",\"location\":\"Londrina, State of Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-07T20:59:05.061-03:00\",\"created_at\":\"2025-08-02T22:58:28.099-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":false,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Londrina\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-LON-CAMBE-01\",\"wid\":\"bf982863280b1036fa7b148620e80000\",\"descriptor\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342350\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Atendimento-ao-Cliente---Customer-Service--Presencial----Londrina-PR_R1663876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Atendimento-ao-Cliente---Customer-Service--Presencial----Londrina-PR_R1663876\/apply\",\"job_requisition_id\":\"R1663876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663876\",\"wid\":\"5920128774c71028000214103ab90001\",\"descriptor\":\"R1663876 Atendimento ao Cliente - Customer Service (Presencial) - Londrina\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-brazil\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":53,\"_score\":1},{\"campaign_title\":\"B2B Sales Rep \/ English \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative with English Language\",\"street\":null,\"address\":null,\"city\":\"remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us! &nbsp;<\/p>\\n<p><br \/><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve your revenue-based quota by selling\/renewing products\/services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May have to offer upsell opportunities when applicable<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work within the dedicated territory for clients<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This is a Remote position with a standard working time &ndash; Monday - Friday - 9:00 till 18:00<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English <\/strong>&ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years of experience working in a customer service or sales environment preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (Salesforce or Microsoft Dynamics) is advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/>Please send us your CV in English. &nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<br \/>All applications will be treated as strictly confidential&nbsp;<br \/>&nbsp;<br \/>Help us G.R.O.W. Join us!<\/p>\",\"ats_external_id\":\"3973658537\",\"location\":\"remote, remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T02:59:05.390+03:00\",\"created_at\":\"2025-08-01T14:04:39.522+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"249\",\"source\":\"Talkpush\",\"id\":198,\"_score\":1},{\"campaign_title\":\"B2B Sales Rep \/ English \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative with English Language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us! &nbsp;<\/p>\\n<p><br \/><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve your revenue-based quota by selling\/renewing products\/services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May have to offer upsell opportunities when applicable<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work within the dedicated territory for clients<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This position offer 2 working models:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>with a standard working time <strong>&ndash; Mon - Fri \/ 9AM - 6 PM&nbsp; (Hybrid)<\/strong><\/li>\\n<li>with late working hours &nbsp;<strong>&ndash; Mon - Fri \/ 15:00 PM -12:00AM (Remote)<\/strong><\/li>\\n<\/ul>\\n<p><br \/><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English <\/strong>&ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years of experience working in a customer service or sales environment preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (Salesforce or Microsoft Dynamics) is advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/>Please send us your CV in English. &nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<br \/>All applications will be treated as strictly confidential&nbsp;<br \/>&nbsp;<br \/>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"2664712894\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:04.261+03:00\",\"created_at\":\"2025-08-01T14:03:09.403+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"248\",\"source\":\"Talkpush\",\"id\":199,\"_score\":1},{\"campaign_title\":\"Trendyol \/ Romanian \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Support Specialist with English - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <\/span><\/span><em><strong><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW221863152 BCX8\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW221863152 BCX8\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> with English &ndash; Remote<\/span><\/span><\/strong><\/em><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><em><strong><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">,<\/span><\/strong><\/em> <\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <em><strong><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> with English &ndash; Remote<\/span><\/strong><\/em><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">to help new sellers get started on our e-commerce platform. <\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">You&rsquo;ll<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> play a key role in making their onboarding experience smooth and hassle-free by guiding them through setup, answering their questions, and ensuring they understand how to use our tools effectively.<\/span><\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><strong>Romanian native language level &amp; English medium level (B2)<\/strong><\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Ability to multitask and work efficiently in a fast-paced environment.<\/li>\\n<li>Strong problem-solving skills and attention to detail.<\/li>\\n<li>A customer-first mindset with a proactive attitude.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Sunday schedule, shifts between 9 AM &ndash; 7 PM<\/li>\\n<li>Monthly bonus based on performance<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Assist new sellers in setting up their accounts and listing products.<\/li>\\n<li>Provide step-by-step guidance on using platform tools.<\/li>\\n<li>Answer seller inquiries and troubleshoot any technical or operational issues.<\/li>\\n<li>Ensure sellers have a positive experience and feel supported throughout onboarding.<\/li>\\n<li>Collect feedback to improve the onboarding process.<\/li>\\n<li>Educate sellers on best practices to grow their business.<\/li>\\n<li>Identify and report recurring issues to improve the overall seller experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"1578612053\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T17:59:25.161+03:00\",\"created_at\":\"2025-08-01T13:56:11.401+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"63\",\"source\":\"Talkpush\",\"id\":402,\"_score\":1},{\"campaign_title\":\"B2B Sales Rep \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us! &nbsp;<\/p>\\n<p><br \/><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve your revenue-based quota by selling\/renewing products\/services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May have to offer upsell opportunities when applicable<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work within the dedicated territory for clients<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This is a Hybrid position with a standard working time &ndash; Monday - Friday - 9:00 till 18:00<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>French <\/strong>and <strong>English <\/strong>&ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years of experience working in a customer service or sales environment preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (Salesforce or Microsoft Dynamics) is advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/>Please send us your CV in English. &nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<br \/>All applications will be treated as strictly confidential&nbsp;<br \/>&nbsp;<br \/>Help us G.R.O.W. Join us!<\/p>\",\"ats_external_id\":\"2222228131\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:04.123+03:00\",\"created_at\":\"2025-08-01T13:56:01.454+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"246\",\"source\":\"Talkpush\",\"id\":200,\"_score\":1},{\"campaign_title\":\"EasyJet \/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor with Italian \",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<em><strong> Customer Care Advisor with Italian<\/strong><\/em>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>We are looking for Travel Customer Support Agents to join our adventurous project, one of the top players in the travel industry.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Care Advisor with Italian<\/strong><\/em> on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)- C1 level<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English - B2 level<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li>Availability to work from our headquarters in Iasi<\/li>\\n<\/ul>\\n<p><strong>Represents an advantage if you have previous experience in customer support or in travel industry<\/strong><\/p>\\n<p><br \/><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3727725037\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T15:08:39.968+03:00\",\"created_at\":\"2025-08-01T13:46:15.242+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"61\",\"source\":\"Talkpush\",\"id\":403,\"_score\":1},{\"campaign_title\":\"Huawei \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with Italian and English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Technical Customer Advisor with Italian &amp; English &ndash; Bucharest (on-site),<\/strong><\/em> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Customer Advisor<\/strong>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations\u202f(ex. different issues regarding mobile devices, laptops etc.)&nbsp;&nbsp;<\/li>\\n<li>Manage multichannel interactions (., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient or bilingual in&nbsp;<strong>Italian and English<\/strong><\/li>\\n<li>Have a bachelor&rsquo;s degree (preferably in a technical domain)<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3788852308\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:02:09.960+03:00\",\"created_at\":\"2025-08-01T13:28:11.348+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"54\",\"source\":\"Talkpush\",\"id\":404,\"_score\":1},{\"campaign_title\":\"B2B Sales Rep \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the&nbsp;<strong>B2B Sales Services<\/strong>&nbsp;business with a global footprint, accelerating&nbsp;<strong>B2B digital sales<\/strong>&nbsp;and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across&nbsp;<strong>Strategy + Talent + Technology<\/strong>, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<br \/>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<br \/>&nbsp;<br \/><br \/><strong>Join us! &nbsp;<\/strong><br \/>&nbsp;<br \/><strong>What the role looks like:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve your revenue-based quota by selling\/renewing products\/services&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May have to offer upsell opportunities when applicable&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work within the dedicated territory for clients&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This is a <strong>Hybrid<\/strong><strong>&nbsp;position<\/strong>&nbsp;with a standard working time &ndash;&nbsp;<strong>Monday - Friday - 9:00 till 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/>&nbsp;<br \/><strong>Your Profile:&nbsp;<\/strong><br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in \u202f<strong>English<\/strong> and&nbsp;<strong>German<\/strong> &ndash; both <strong>written and spoken&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years of experience working in a customer service or sales environment preferred&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (Salesforce or Microsoft Dynamics) is advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport) &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/>Please send us your&nbsp;<strong>CV in English<\/strong>. &nbsp;&nbsp;<br \/>Only short-listed applicants will be contacted. &nbsp;<br \/>All applications will be treated as strictly confidential &nbsp;<br \/>&nbsp;&nbsp;<br \/><strong>Help us G.R.O.W. Join us!&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"2731132914\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:03.216+03:00\",\"created_at\":\"2025-08-01T12:52:20.641+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"234\",\"source\":\"Talkpush\",\"id\":201,\"_score\":1},{\"campaign_title\":\"B2B Tech Sales Spec \/ French \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Sales Specialist (French Speaker)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At&nbsp;<strong>Concentrix&nbsp;<\/strong>we&nbsp;offer&nbsp;revenue&nbsp;generation&nbsp;services&nbsp;under&nbsp;the&nbsp;<strong>B2B&nbsp;Sales&nbsp;Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across <strong>Strategy&nbsp;+&nbsp;Talent&nbsp;+&nbsp;Technology<\/strong>, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>We&rsquo;re&nbsp;looking&nbsp;for&nbsp;a&nbsp;<strong>Technical&nbsp;Sales&nbsp;Specialist<\/strong> to join our B2B sales team in a fast-paced technology environment. This role is ideal for someone who combines strong sales acumen with solid technical understanding to drive upsell and cross-sell opportunities within an existing customer base. You will engage senior decision-makers at fast-growing startup companies through outbound outreach, using a consultative approach to identify needs, position value-driven solutions, and advance opportunities through the sales funnel.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&nbsp;you&rsquo;ll&nbsp;be&nbsp;doing:<\/strong><\/p>\\n<ul>\\n<li>Proactively&nbsp;engage&nbsp;existing&nbsp;business&nbsp;customers&nbsp;through&nbsp;outbound&nbsp;phone,&nbsp;email,&nbsp;and&nbsp;video&nbsp;outreach&nbsp;to&nbsp;drive&nbsp;upsell&nbsp;and&nbsp;cross-sell&nbsp;opportunities.<\/li>\\n<li>Conduct&nbsp;consultative&nbsp;sales&nbsp;conversations,&nbsp;presentations,&nbsp;and&nbsp;solution&nbsp;demonstrations&nbsp;focused&nbsp;on&nbsp;productivity,&nbsp;collaboration,&nbsp;and&nbsp;AI-enabled&nbsp;services.<\/li>\\n<li>Act&nbsp;as&nbsp;a&nbsp;trusted&nbsp;technical&nbsp;advisor,&nbsp;aligning&nbsp;customer&nbsp;needs&nbsp;with&nbsp;appropriate&nbsp;solutions&nbsp;to&nbsp;support&nbsp;business&nbsp;growth.<\/li>\\n<li>Identify&nbsp;customer&nbsp;requirements,&nbsp;analyze&nbsp;current&nbsp;usage,&nbsp;and&nbsp;propose&nbsp;expansion&nbsp;strategies&nbsp;for&nbsp;additional&nbsp;licenses&nbsp;and&nbsp;services.<\/li>\\n<li>Prepare&nbsp;and&nbsp;deliver&nbsp;technical&nbsp;proposals,&nbsp;solution&nbsp;overviews,&nbsp;and&nbsp;sales&nbsp;presentations.<\/li>\\n<li>Manage&nbsp;the&nbsp;full&nbsp;opportunity&nbsp;lifecycle,&nbsp;including&nbsp;qualification,&nbsp;follow-up,&nbsp;objection&nbsp;handling,&nbsp;and&nbsp;deal&nbsp;progression.<\/li>\\n<li>Build&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;senior&nbsp;stakeholders&nbsp;and&nbsp;C-level&nbsp;decision-makers&nbsp;within&nbsp;fast-growing&nbsp;startup&nbsp;organizations.<\/li>\\n<li>Maintain&nbsp;accurate&nbsp;customer&nbsp;and&nbsp;pipeline&nbsp;information&nbsp;in&nbsp;CRM&nbsp;systems.<\/li>\\n<li>Collaborate&nbsp;with&nbsp;internal&nbsp;stakeholders&nbsp;to&nbsp;improve&nbsp;sales&nbsp;effectiveness&nbsp;and&nbsp;customer&nbsp;experience.<\/li>\\n<li><strong>Working hours: M\/F from 09:00 to 17:30. This is a fully remote role from Bulgaria.&nbsp;<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&nbsp;we&rsquo;re&nbsp;looking&nbsp;for:<\/strong><\/p>\\n<ul>\\n<li>Fluency&nbsp;in&nbsp;<strong>English&nbsp;&amp;&nbsp;French<\/strong> (written&nbsp;and&nbsp;spoken).<\/li>\\n<li>Previous experience in a customer service or sales role, preferably within B2B or technology-driven environments.<\/li>\\n<li>Proven success in achieving individual and\/or team sales targets, preferably in upselling or account expansion scenarios.<\/li>\\n<li>Strong technical aptitude with the ability to understand and position cloud-based productivity, collaboration, and AI-enabled solutions.<\/li>\\n<li>Demonstrated experience in high-volume outbound calling and proactive customer outreach.<\/li>\\n<li>Ability to effectively communicate with customers in a fast-paced environment while building long-term professional relationships.<\/li>\\n<li>Demonstrated capability to quickly learn, adopt, and optimize new technologies and data-driven tools.<\/li>\\n<li>Advanced problem-solving skills with a consultative, customer-first mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our&nbsp;perks:<\/strong><\/p>\\n<ul>\\n<li>Mentoring,&nbsp;training,&nbsp;and&nbsp;career&nbsp;development&nbsp;programs.<\/li>\\n<li>Quarterly&nbsp;performance-based&nbsp;bonuses.<\/li>\\n<li>Happiness&nbsp;programs&nbsp;and&nbsp;internal&nbsp;social&nbsp;events.<\/li>\\n<li>Additional&nbsp;medical&nbsp;plan:&nbsp;health&nbsp;and&nbsp;dental&nbsp;care&nbsp;(fully&nbsp;covered&nbsp;by&nbsp;the&nbsp;employer).<\/li>\\n<li>Sports&nbsp;card.<\/li>\\n<li>Monthly&nbsp;food&nbsp;allowance.<\/li>\\n<li>Birthday&nbsp;Time&nbsp;Off.<\/li>\\n<li>Volunteer&nbsp;Time&nbsp;Off.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please&nbsp;send&nbsp;us&nbsp;your&nbsp;CV&nbsp;in&nbsp;<strong>English<\/strong>.<\/p>\\n<p>Only&nbsp;short-listed&nbsp;applicants&nbsp;will&nbsp;be&nbsp;contacted.<\/p>\\n<p>All&nbsp;applications&nbsp;will&nbsp;be&nbsp;treated&nbsp;as&nbsp;strictly&nbsp;confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><em>Help&nbsp;us&nbsp;G.R.O.W.&nbsp;Join&nbsp;us!<\/em><\/strong><\/p>\",\"ats_external_id\":\"2262411873\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:58.262+03:00\",\"created_at\":\"2025-08-01T09:24:09.271+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"208\",\"source\":\"Talkpush\",\"id\":202,\"_score\":1},{\"campaign_title\":\"LI Velcro \/ English \/ Sofia \/ 3pm-12am\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with English (15:00 - 12:00)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive &amp; communicative <strong>Customer Success Specialist<\/strong> to join our team. You&rsquo;ll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building great relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You'll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as an Implementation Consultant for various software solutions, expertly guiding new clients through a smooth onboarding and post-onboarding process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in Face-to-face customer meetings in order to promote the adoption and ongoing engagement with various IT solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of a variety of products and advise clients on the best practices and optimization strategies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track key customer lifecycle milestones, from onboarding to license activation, ensuring user engagement and goal achievement.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Accurately record client interactions and activities in CRM systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients with effectively triaging and resolving troubleshooting tickets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working Hours:<\/strong> Monday &ndash; Friday, 3:00 PM &ndash; 12:00 AM;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Remote role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English<\/strong> - both written and verbal.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and teamwork skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence in engaging clients during face-to-face virtual interactions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer support or client-facing roles would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A proactive, problem-solving mindset focused on customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in MS Office (Outlook, Word, PowerPoint, Excel).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to prioritize tasks, manage time effectively, and work independently under deadlines.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly performance-based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan, including health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance coverage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport card.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"4202218883\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T02:59:03.427+03:00\",\"created_at\":\"2025-07-31T12:03:40.113+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"159\",\"source\":\"Talkpush\",\"id\":203,\"_score\":1},{\"campaign_title\":\"LI Velcro \/ Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive &amp; communicative <strong>Customer Success Specialist<\/strong> to join our team. You&rsquo;ll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building great relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You'll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as an Implementation Consultant for various software solutions, expertly guiding new clients through a smooth onboarding and post-onboarding process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in Face-to-face customer meetings in order to promote the adoption and ongoing engagement with various IT solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of a variety of products and advise clients on the best practices and optimization strategies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track key customer lifecycle milestones, from onboarding to license activation, ensuring user engagement and goal achievement.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Accurately record client interactions and activities in CRM systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients with effectively triaging and resolving troubleshooting tickets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. For this role we offer Fully Remote and Hybrid work options from our office in Sofia. <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>Polish &amp; English<\/strong> - both written and verbal.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and teamwork skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence in engaging clients during face-to-face virtual interactions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer support or client-facing roles would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A proactive, problem-solving mindset focused on customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in MS Office (Outlook, Word, PowerPoint, Excel).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to prioritize tasks, manage time effectively, and work independently under deadlines.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly performance-based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan, including health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance coverage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport card.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"248933554\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T13:17:53.432+03:00\",\"created_at\":\"2025-07-31T11:54:48.881+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"155\",\"source\":\"Talkpush\",\"id\":204,\"_score\":1},{\"campaign_title\":\"LI Velcro \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive &amp; communicative <strong>Customer Success Specialist<\/strong> to join our team. You&rsquo;ll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building great relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You'll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as an Implementation Consultant for various software solutions, expertly guiding new clients through a smooth onboarding and post-onboarding process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in Face-to-face customer meetings in order to promote the adoption and ongoing engagement with various IT solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of a variety of products and advise clients on the best practices and optimization strategies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track key customer lifecycle milestones, from onboarding to license activation, ensuring user engagement and goal achievement.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Accurately record client interactions and activities in CRM systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients with effectively triaging and resolving troubleshooting tickets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. This is a Hybrid role from our office in Sofia.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>Dutch &amp; English<\/strong> - both written and verbal.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and teamwork skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence in engaging clients during face-to-face virtual interactions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer support or client-facing roles would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A proactive, problem-solving mindset focused on customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in MS Office (Outlook, Word, PowerPoint, Excel).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to prioritize tasks, manage time effectively, and work independently under deadlines.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly performance-based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan, including health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance coverage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport card.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"2577422700\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:50.821+03:00\",\"created_at\":\"2025-07-31T11:49:31.505+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"152\",\"source\":\"Talkpush\",\"id\":205,\"_score\":1},{\"campaign_title\":\"LI Refuel \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At<strong> Concentrix<\/strong> we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. &nbsp;&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. &nbsp;&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p><strong>Join us! <\/strong>&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 - 18:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Italian<\/strong>- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. <strong>2+ years<\/strong> in a sales role, ideally in tech. sales or digital sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport) &nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Help us G.R.O.W. &nbsp;<\/strong><\/p>\",\"ats_external_id\":\"884788983\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:02.897+03:00\",\"created_at\":\"2025-07-31T11:32:13.875+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"142\",\"source\":\"Talkpush\",\"id\":206,\"_score\":1},{\"campaign_title\":\"LI Refuel \/ Spanish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Spanish language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Spanish <\/strong>- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 2 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"3703494949\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:02.775+03:00\",\"created_at\":\"2025-07-31T11:27:19.830+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"140\",\"source\":\"Talkpush\",\"id\":207,\"_score\":1},{\"campaign_title\":\"LI Refuel \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office), possibility for remote<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and German <\/strong> - written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 1,5 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"3956702604\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:49.920+03:00\",\"created_at\":\"2025-07-31T10:33:35.632+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"138\",\"source\":\"Talkpush\",\"id\":208,\"_score\":1},{\"campaign_title\":\"B2B Sr Support Spec \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Support Specialist with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>Join us!<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prepare and validate Revenue Recognition data for client sign-off; follow up with internal Operations teams to ensure accurate categorization.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monitor Revenue &ndash; (Actuals &amp; Scheduled Billings), Quoting tool status, and pipeline to identify revenue gaps or duplications; support Sales Management with clean forecasting outlooks.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Conduct weekly and daily pipeline hygiene checks; flag issues like missing close plans or overdue opportunities and follow up with sellers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and reconcile billing\/invoicing issues, including MSSales decrements, disputes, and credits; collaborate with internal Ops and Finance teams to ensure accurate landing and reconciliation of issues.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support forecasting processes by joining or leading closing calls, tracking deal progression, and preparing forecast files.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage Support Help tickets related to pricing, tool issues, Quote tool updates, and billing escalations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively monitor deal progress and collaborate with Quoting team and management to resolve issues in the prep or completion of deals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Generate and distribute reports on hygiene exceptions and billing readiness; ensure timely seller action in CRM.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours - Mon - Fr<\/strong> 09:00 - 18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid role<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of <strong>English and German languages <\/strong>&ndash; both written and spoken&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working in a customer service, sales or outsourcing environment would be considered an advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer literacy and experience working with CRM systems (SalesForce \/ Microsoft Dynamics preferred)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u0410bility to effectively communicate with while developing positive customer relationships \u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong problem-solving skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>Help us G.R.O.W. Join us!<\/p>\",\"ats_external_id\":\"3581136121\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:47.268+03:00\",\"created_at\":\"2025-07-31T09:36:36.635+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"127\",\"source\":\"Talkpush\",\"id\":209,\"_score\":1},{\"campaign_title\":\"SJ \/ Swedish \/ Ange \/ Heltidstj\u00e4nst\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker kundservicestj\u00e4rnor till SJ i \u00c5nge!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00c5nge\",\"state\":\"V\u00e4sternorrland County\",\"postal_code\":null,\"region\":\"Ange\",\"country\":\"Sweden\",\"short_description\":\"Bor du i \u00c5nge och s\u00f6ker jobb inom service? Ta chansen!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i &Aring;nge och s&ouml;ker jobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><br \/>&nbsp;<\/h3>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong>\u202f P&aring;\u202fConcentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifullt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett &aring;rligt friskv&aring;rdsbidrag p&aring; 3500kr&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Betald utbildning och handledningsperiod&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen&nbsp;<br \/><br \/><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Som kundtj&auml;nstmedarbetare f&ouml;r SJ<\/strong>\u202fkommer din fr&auml;msta arbetsuppgifter best&aring; utav\u202fatt att\u202fbesvara inkommande kundsamtal g&auml;llande betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar. V&aring;rt m&aring;l &auml;r att leverera en kvalitativ kundtj&auml;nst d&auml;r kundsamtalen besvaras b&aring;de effektiv men &auml;ven professionellt. Vi str&auml;var samtidigt efter att ge b&auml;sta m&ouml;jliga kundservice med expertis och engagemang. Tempot p&aring; SJs kundservice kan tidvis vara v&auml;ldigt h&ouml;gt och d&aring; g&auml;ller det att kunna hantera m&aring;nga bollar i luften samtidigt.&nbsp;<\/p>\\n<p>Du kommer\u202f<strong>huvudsakligen\u202f<\/strong>besvara kund&auml;renden &ouml;ver telefon, d&auml;rf&ouml;r &auml;r det viktigt att du trivs med att bem&ouml;ta kunder med din r&ouml;st som fr&auml;msta verktyg. L&auml;ngre fram i din anst&auml;llning kommer du stundvis ha m&ouml;jlighet att besvara kund&auml;renden via chatt och mail.&nbsp;<br \/>&nbsp;<br \/>Din anst&auml;llning kommer inledas med en betald utbildning- och handledningsperiod. B&aring;de utbildningen och handledningsperioden kommer ske totalt under 5-6 veckor d&auml;r du f&aring;r l&auml;ra dig grunderna i hur arbetet genomf&ouml;rs.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Godk&auml;nner bakgrundkontroll via Verifiera&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>K&auml;nns rollen intressant f&ouml;r dig? D&aring; &auml;r du v&auml;lkommen med din ans&ouml;kan! Vi s&ouml;ker inte enbart efter erfarenhet, utan vi anser att med r&auml;tt inst&auml;llning och motvation kan man komma l&aring;ngt! Vi kommer l&auml;ra dig allt annat du beh&ouml;ver kunna f&ouml;r att lyckas i rollen. Skicka in en ans&ouml;kan redan idag s&aring; kanske du du blir en del av v&aring;rt team snart!&nbsp;<br \/>\u202f\u202f&nbsp;<\/p>\\n<p><strong>Hoppa p&aring; t&aring;get - N&auml;sta station &auml;r din nya karri&auml;r!\u202f&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>\u202f2026.04.20<\/p>\\n<p><strong>PLACERINGSORT: <\/strong>&Aring;nge<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:\u202f<\/strong>Heltid, tillsvidare. Provanst&auml;llning under 6 m&aring;nader\u202f&nbsp;<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>\u202fVarierade arbetstider, m&aring;ndag-s&ouml;ndag mellan kl. 06.00 - 22.00&nbsp;<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:\u202f<\/strong>2026.04.13<em>\u202f(vi g&ouml;r l&ouml;pande rekryteringar och urval, tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum)<\/em>&nbsp;<br \/><br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"144666119\",\"location\":\"\u00c5nge, Ange\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:23.677+02:00\",\"created_at\":\"2025-07-17T11:05:28.901+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"60\",\"source\":\"Talkpush\",\"id\":308,\"_score\":1},{\"campaign_title\":\"Allente \/ Swedish \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare till Allente i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Vi s\u00f6ker nya kollegor! \u00c4r du en av dem?\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Letar du efter en ny utmaning? Concentrix &auml;r ett globalt f&ouml;retag specialiserade inom teknologi och service som supporterar framtidens varum&auml;rken i &ouml;ver 70 l&auml;nder. Vi arbetar med v&auml;lk&auml;nda f&ouml;retag - s&aring;dana du anv&auml;nder dig av varje dag - genom att f&ouml;rb&auml;ttra deras verksamhet med ny, innovativ teknologi och l&ouml;sningar.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Om du vill v&auml;xa i din yrkesroll och bli inspirerad, s&aring; uppmanar vi dig att s&ouml;ka rollen som kundservicemedarbetare till Allente fr&aring;n v&aring;rt kontor i Kalmar. Du kommer att vara del av ett community av medarbetare som supporterar v&auml;lk&auml;nda varum&auml;rken inom bland annat tech, resebranschen, mode och h&auml;lsa.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karri&auml;r och personlig utveckling<\/strong><\/p>\\n<p>Vi kommer att se till att du f&aring;r r&auml;tt utbildning, toppmodern utrustning samt kontinuerlig support i syfte att du ska lyckas i din nya roll. P&aring; Concentrix finns det goda karri&auml;rm&ouml;jligheter, ungef&auml;r 80% av v&aring;ra ledare och chefer har blivit befordrade internt! D&auml;rtill erbjuder vi tillg&aring;ng till karri&auml;rsutvecklingsprogram helt kostnadsfritt f&ouml;r att hj&auml;lpa dig att uppn&aring; dina karri&auml;rsm&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Detta ing&aring;r i tj&auml;nsten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Som kundservicemedarbetare i v&aring;rt team kommer du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supportera kunder &ouml;ver telefon genom inkommande samtal g&auml;llande betalning, faktura eller teknisk support.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Arbeta med merf&ouml;rs&auml;ljning i varje samtal genom att skr&auml;ddarsy anpassade l&ouml;sningar utifr&aring;n varje kunds behov.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Dina kvalifikationer <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix och du &auml;r en bra match om du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan arbeta fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan arbeta heltid<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder dig<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Vi erbjuder tillsvidareanst&auml;llning p&aring; 100%, med 6 m&aring;naders provanst&auml;llning eller timanst&auml;llning<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&ouml;jligheten att f&aring; erfarenhet och kunskap inom kundtj&auml;nst<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Vi har kollektivavtal med Unionen, vilket f&ouml;r oss &auml;r en sj&auml;lvklarhet s&aring; att du kan k&auml;nna dig trygg i din anst&auml;llning<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Teamaktiviteter b&aring;de p&aring; och utanf&ouml;r arbetet f&ouml;r att g&ouml;ra jobbet roligare<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&ouml;jlighet att tj&auml;na obegr&auml;nsade f&ouml;rs&auml;ljningsbonusar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Friskv&aring;rdsbidrag om 3500 kronor per &aring;r<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kontinuerlig coaching f&ouml;r att st&ouml;tta dig i din roll<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goda karri&auml;rsutvecklingsm&ouml;jligheter samt m&ouml;jlighet att ta del av v&aring;rt interna karri&auml;rsprogram<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: 2026-05-11<\/p>\\n<p><strong>Anst&auml;llningsform<\/strong>: Heltid tillsvidare. Vi till&auml;mpar 6 m&aring;naders provanst&auml;llning.<\/p>\\n<p><strong>Arbetstider<\/strong>: Varierat under &ouml;ppettiderna m&aring;n-fre 08.00-19.00 samt l&ouml;r-s&ouml;n 10:00-19:00<br \/><br \/><strong>Placering<\/strong>: P&aring; v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r. Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"1856791387\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:23.437+02:00\",\"created_at\":\"2025-07-17T10:51:22.733+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"56\",\"source\":\"Talkpush\",\"id\":309,\"_score\":1},{\"campaign_title\":\"Allente \/ Danish \/ Copenhagen\",\"campaign_type\":\"job_application\",\"job_title\":\"Dansktalende kundeservicemedarbejder s\u00f8ges til Allente i K\u00f8benhavn\",\"street\":\"Borgmester Christiansens Gade, 50, 2\",\"address\":\"Borgmester Christiansens Gade, 50, 2\",\"city\":\"K\u00f8benhavn SV\",\"state\":null,\"postal_code\":\"2450\",\"region\":\"Sj\u00e6lland\",\"country\":\"Denmark\",\"short_description\":\"Hj\u00e6lp kunder med TV & streaming og bliv en del af et st\u00e6rkt team!\",\"long_description\":\"<p>Hvis du &oslash;nsker at vokse i din professionelle rolle og blive inspireret, inviterer vi dig til at s&oslash;ge dette job som kundeservicemedarbejder for Allente p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands indenfor blandt andet tech, rejsebranchen, mode og sundhed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karriere og personlig udvikling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r den rette uddannelse, moderne udstyr og l&oslash;bende support, for at du kan lykkes i din nye rolle. Hos Concentrix er der ogs&aring; karrieremuligheder - cirka 80% af vores ledere er blevet forfremmet internt! Derudover tilbyder vi adgang til karriereudviklingsprogrammer helt gratis for at hj&aelig;lpe dig med at n&aring; dine karrierem&aring;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong>&nbsp;<\/p>\\n<p>&bull; Supporte kunder indenfor simpel hardwarefejlfinding og skr&aelig;ddersyede l&oslash;sninger baseret p&aring; hver enkelt kundes behov.&nbsp;<\/p>\\n<p>&bull; Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturasp&oslash;rgsm&aring;l.&nbsp;<\/p>\\n<p>&bull; Mulighed for en pr&aelig;stationsbaseret bonus.&nbsp;<\/p>\\n<p>&bull; Betalt uddannelse og tr&aelig;ning, s&aring; du f&aring;r de rette betingelser for stillingen!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong>&nbsp;<\/p>\\n<p>Du er et godt match, hvis du:&nbsp;<\/p>\\n<p>o <span data-teams=\\\"true\\\">Taler og skriver dansk (C1) og engelsk i tale og skrift til intern brug<\/span>&nbsp;<\/p>\\n<p>o Har en god indstilling til at l&aelig;re og udvikle sig som person&nbsp;<\/p>\\n<p>o Har en fornemmelse af, hvad god kundeservice er og lyst til at praktisere netop det&nbsp;<\/p>\\n<p>o Har interesse og er nysgerrig p&aring; mersalg for at finde de bedste l&oslash;sninger for kunden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong>&nbsp;<\/p>\\n<p>&middot; Vi tilbyder en fuldtidskontrakt med 3 m&aring;neders pr&oslash;veperiode<\/p>\\n<p>&middot; Mulighed for at f&aring; erfaring og viden inden for kundeservice og salg&nbsp;<\/p>\\n<p>&middot; Kontinuerlig coaching til at st&oslash;tte dig i din rolle&nbsp;<\/p>\\n<p>&middot; Gode karriereudviklingsmuligheder og mulighed for at tage del i vores interne karriereforl&oslash;b&nbsp;<\/p>\\n<p>&middot; En dynamisk og inspirerende arbejdsplads med holdaktiviteter og sociale arrangementer<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: 13\/4\/2026<\/p>\\n<p><strong>Arbejdstid:<\/strong> Varieret i &aring;bningstiden man-fre 09.00-19.00 og l&oslash;r-s&oslash;n 10.00-16.00&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig!&nbsp;<\/p>\\n<p><em>Vi vil gerne h&oslash;re fra dig, hvis dette f&oslash;les som det rigtige skridt for dig i din karriere. Ans&oslash;g i dag og bliv en del af Concentrix.&nbsp;<\/em><\/p>\\n<p><em>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder - dem du bruger hver dag - ved at forbedre deres forretning med ny, innovativ teknologi og l&oslash;sninger.&nbsp;<\/em><\/p>\",\"ats_external_id\":\"3350102511\",\"location\":\"K\u00f8benhavn SV, Sj\u00e6lland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T01:59:12.671+02:00\",\"created_at\":\"2025-07-17T10:45:22.753+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"53\",\"source\":\"Talkpush\",\"id\":310,\"_score\":1},{\"campaign_title\":\"SAS \/ Danish \/ Copenhagen\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicemedarbejder for SAS!\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Dansktalende kundeservicemedarbejder s\u00f8ges til SAS!\",\"long_description\":\"<p data-pm-slice=\\\"0 0 []\\\"><strong>Oplev f&oslash;lelsen af en karriere, der g&oslash;r en forskel!<\/strong><\/p>\\n<p>Concentrix er en global virksomhed, der specialiserer sig i teknologi og service og underst&oslash;tter fremtidens brands i mere end 70&nbsp;forskellige&nbsp;lande. Med nogle af verdens st&oslash;rste og mest kendte brands i vores kundebase er chancen for, at du allerede har interageret med en af vores 440.000&nbsp;medarbejdere&nbsp;i Concentrix, ret stor. Vores game-changers leverer en verdensklasse kundeservice for vores klienters kunder, hj&aelig;lper&nbsp;dem med at f&aring; forretning til at&nbsp;gro og skabe gode relation.&nbsp;<\/p>\\n<p>Hvis du vil blive inspireret og vokse i din karriere, opfordrer vi dig til at s&oslash;ge rollen hos SAS og blive en del af vores netv&aelig;rk af medarbejdere over hele verden. Du vil v&aelig;re en del af teamet, der skaber enest&aring;ende kundeserviceoplevelser for SAS&rsquo;&nbsp;private kunder. I denne rolle vil du arbejde fra vores kontor i&nbsp;K&oslash;benhavn.<\/p>\\n<p><strong>Om rollen<\/strong>&nbsp;<\/p>\\n<p>Dit daglige arbejde vil v&aelig;re at yde&nbsp;en verdensklasse&nbsp;support&nbsp;over telefon og chat&nbsp;til SAS' danske private kunder. Det kan omhandle&nbsp;foresp&oslash;rgsler&nbsp;vedr&oslash;rende flyreservationer, betalinger, refusioner&nbsp;og online service, for at n&aelig;vne nogle f&aring;. Du vil ogs&aring;&nbsp;v&aelig;re ansvarlig for&nbsp;at&nbsp;informere&nbsp;vedr&oslash;rende flytider, tilg&aelig;ngelige destinationer, information om specielle krav (rejsende i k&oslash;restol, rejser med k&aelig;ledyr osv.). Yderligere vil du v&aelig;re ekspert i at planl&aelig;gge og foresl&aring; smarte l&oslash;sninger til kunder i vanskelige situationer som aflyste&nbsp;fly, forsinkelser eller tidsplan&aelig;ndringer.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For at trives i denne rolle<\/strong>&nbsp;<\/p>\\n<p>Vi s&oslash;ger en person, der er en fremragende lytter, proaktiv og altid str&aelig;ber efter at skabe en enest&aring;ende kundeoplevelse. Du er positiv og energisk af natur og balancerer professionalisme med personlighed og engagement. Du er god til at udtrykke og forklare dig selv mundtligt s&aring;vel som skriftligt. Du kan lide at arbejde selvst&aelig;ndigt og er fleksibel med hensyn til &aelig;ndringer i dit arbejde. Stress tolerance er en&nbsp;vigtig&nbsp;kvalitet for at trives i denne rolle.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Du taler og skriver&nbsp;<strong>dansk&nbsp;<\/strong>(C1) og&nbsp;<strong>engelsk&nbsp;<\/strong>(B2).&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Du kan arbejde i &aring;bningstiderne&nbsp;<strong>mandag-fredag 07:00-19:00<\/strong>&nbsp;og&nbsp;<strong>weekender 09:00-17:00(18:00 s&oslash;ndag)<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Du kan arbejde fra vores kontor i&nbsp;K&oslash;benhavn.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Du er mindst 18 &aring;r gammel.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Du har god computerkendskab.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Erfaring fra kundeservice og\/eller rejsebranchen er en fordel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad&nbsp;til byder vi<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r de bedste muligheder for at f&aring; succes i denne rolle ved at tilbyde en 7 uger lang tr&aelig;ning, hvor praktisk tr&aelig;ning og hands-on praksis veksler. Du vil arbejde med moderne udstyr og supportpersonale&nbsp;der kan&nbsp;hj&aelig;lpe dig med at udvikle dig til en fremragende kunderepr&aelig;sentant. Desuden vil du f&aring; regelm&aelig;ssig feedback for at hj&aelig;lpe dig med at udvikle dig. I Concentrix er der altid en karrierevej for dem, der &oslash;nsker det, n&aelig;sten 80% af vores teamledere er faktisk blevet forfremmet internt!&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Tr&aelig;ningsperiode p&aring; i alt 7 uger.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Muligheden for at starte noget helt nyt sammen med engagerede kolleger.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>25 betalte feriedage om &aring;ret samt andre fordele.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Interne karriereprogrammer.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Jobdetaljer<\/strong>&nbsp;<\/p>\\n<p>Start: 11\/5\/26&nbsp;<\/p>\\n<p>Ans&aelig;ttelse: Fuldtids stilling, med 3 m&aring;neders pr&oslash;veperiode.&nbsp;<\/p>\\n<p>Arbejdstider: Mandag &ndash; fredag 07:00-19:00 og weekender 09:00-17:00(18:00 s&oslash;ndag) (dine vagter vil v&aelig;re placeret i disse &aring;bningstider, 37 timer\/uge).&nbsp;<\/p>\\n<p>Placering: Concentrix kontor p&aring; Borgmester Christians Gade 50, 2450, K&oslash;benhavn SV<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Har det fanget din interesse? S&aring; t&oslash;v ikke med at smide en ans&oslash;gning vores vej med det samme!&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3088428899\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:21.972+02:00\",\"created_at\":\"2025-07-14T13:27:47.912+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"48\",\"source\":\"Talkpush\",\"id\":311,\"_score\":1},{\"campaign_title\":\"Allente \/ Svorsk \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare p\u00e5 Allente! \",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Ta din service- och s\u00e4ljkarri\u00e4r till n\u00e4sta niv\u00e5 hos Concentrix!\",\"long_description\":\"<p><strong>Brinner du f&ouml;r f&ouml;rs&auml;ljning och kundkontakt? Vill du vara en nyckelspelare i att beh&aring;lla kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong><\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Kalmar!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Om rollen:<\/strong> Som kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li>Supportera norska kunder &ouml;ver telefon genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. <em>Det finns inget krav p&aring; att tala flytande norska &ndash; en god f&ouml;rst&aring;else f&ouml;r spr&aring;ket &auml;r tillr&auml;cklig.<\/em><\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&nbsp;&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5<\/li>\\n<li><strong>Har goda kunskaper i norska &auml;r en stor merit.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: 2026-05-04<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt moderna kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"996424240\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:20.724+02:00\",\"created_at\":\"2025-07-14T11:15:28.040+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"35\",\"source\":\"Talkpush\",\"id\":312,\"_score\":1},{\"campaign_title\":\"Currys (Elkjop) \/ Swedish \/ G\u00f6teborg\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare till Elgiganten!\",\"street\":\"\",\"address\":\"\",\"city\":\"Gothenburg\",\"state\":\"V\u00e4stra G\u00f6taland County\",\"postal_code\":null,\"region\":\"G\u00f6teborg\",\"country\":\"Sweden\",\"short_description\":\"Upplev k\u00e4nslan av en game-changing karri\u00e4r!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta chansen att utveckla dina servicekunskaper och bredda ditt CV med erfarenhet av kundtj&auml;nst p&aring; Elgiganten!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>Elgiganten &auml;r ett marknadsledande f&ouml;retag inom &aring;terf&ouml;rs&auml;ljning av hemelektronik i Norden. I rollen som kundtj&auml;nstmedarbetare kommer du f&aring; leverera service i toppklass till deras tusentals kunder!<\/p>\\n<p><strong>I rollen som kundtj&auml;nstmedarbetare&nbsp;<\/strong>f&ouml;r Elgiganten kommer du fr&auml;mst hantera&nbsp;inkommande samtal. I takt med att du utvecklas kommer du ocks&aring; hantera fr&aring;gor via e-post och chatt. F&ouml;r att bem&auml;stra rollen kommer du st&ouml;ttas av dina ledare som har erfarenhet av tj&auml;nsten samt ha tillg&aring;ng till verktyg f&ouml;r att kunna bem&ouml;ta kunderna p&aring; b&auml;sta s&auml;tt. &Auml;renden som du kommer hantera best&aring;r av&nbsp;faktura- leverans- och&nbsp;f&ouml;rs&auml;kringsfr&aring;gor samt&nbsp;lagersaldo i butik.<\/p>\\n<p>Tj&auml;nsten &auml;r f&ouml;rlagd p&aring; 80% och du f&aring;r flexibla arbetstider och m&ouml;jlighet att p&aring;verka ditt eget schema.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan jobba deltid p&aring; 80% fr&aring;n v&aring;rt kontor i centrala G&ouml;teborg<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan arbeta heltid under utbildningsperioden (ca 15 arbetsdagar)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong><\/p>\\n<p>P&aring;&nbsp;Concentrix&nbsp;tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifyllt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tillsvidareanst&auml;llning p&aring; 80%, med 6 m&aring;naders provanst&auml;llning&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-aktiviteter b&aring;de p&aring;- och utanf&ouml;r arbetet f&ouml;r att g&ouml;ra jobbet roligare<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen, vilket f&ouml;r oss &auml;r en sj&auml;lvklarhet s&aring; att du kan k&auml;nna dig trygg i din anst&auml;llning<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>En bonusmodell baserad p&aring; din prestation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Friskv&aring;rdsbidrag om 3500 kronor per &aring;r<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kontinuerlig coaching f&ouml;r att st&ouml;tta dig i din roll<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goda karri&auml;rutvecklingsm&ouml;jligheter samt m&ouml;jlighet att ta del av v&aring;rt interna karri&auml;rprogram Concentrix University!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett fr&auml;scht och h&auml;rligt kontor i G&ouml;teborg som &auml;r l&auml;tt att ta sig till.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r. Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: 20.04.2026<\/p>\\n<p><strong>Anst&auml;llningsform<\/strong>: Deltid, 80%<\/p>\\n<p><strong>Arbetstider<\/strong>: Varierande arbetstider under vardagar mellan kl. 08.30-22.00<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"3801468525\",\"location\":\"Gothenburg, G\u00f6teborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-04T01:59:06.805+02:00\",\"created_at\":\"2025-07-14T11:08:47.708+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"34\",\"source\":\"Talkpush\",\"id\":313,\"_score\":1},{\"campaign_title\":\"SAS \/ Danish \/ Helsingborg\",\"campaign_type\":\"job_application\",\"job_title\":\"Rejseagent for SAS!\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsingborg\",\"state\":\"Sk\u00e5ne County\",\"postal_code\":null,\"region\":\"Helsingborg\",\"country\":\"Sweden\",\"short_description\":\"Bliv en del af vores dansktalende kundeserviceteam!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Concentrix er en global virksomhed, der specialiserer sig i teknologi og service og underst&oslash;tter fremtidens brands i mere end 70 forskellige lande. Med nogle af verdens st&oslash;rste og mest kendte brands i vores kundebase er chancen for, at du allerede har interageret med en af vores 440.000 medarbejdere i Concentrix, ret stor. Vores game-changers leverer en verdensklasse kundeservice for vores klienters kunder, hj&aelig;lper dem med at f&aring; forretning til at gro og skabe gode relation.&nbsp;<\/p>\\n<p><strong>Hvis du vil blive inspireret og vokse i din karriere, opfordrer vi dig til at s&oslash;ge rollen som Rejseagent for vores helt nye kunde SAS og blive en del af vores netv&aelig;rk af medarbejdere over hele verden. Du vil v&aelig;re en del af teamet, der skaber enest&aring;ende kundeserviceoplevelser for SAS&rsquo; private kunder. I denne rolle vil du arbejde fra vores kontor i Helsingborg, Sverige.&nbsp;<\/strong><br \/><br \/><\/p>\\n<p><strong>Om rollen<\/strong>&nbsp;<br \/>Dit daglige arbejde vil v&aelig;re at yde&nbsp;en verdensklasse&nbsp;support&nbsp;over telefon og chat&nbsp;til SAS' danske private kunder. Det kan omhandle&nbsp;foresp&oslash;rgsler&nbsp;vedr&oslash;rende flyreservationer, betalinger, refusioner&nbsp;og online service, for at n&aelig;vne nogle f&aring;. Du vil ogs&aring;&nbsp;v&aelig;re ansvarlig for&nbsp;at&nbsp;informere&nbsp;vedr&oslash;rende flytider, tilg&aelig;ngelige destinationer, information om specielle krav (rejsende i k&oslash;restol, rejser med k&aelig;ledyr osv.). Yderligere vil du v&aelig;re ekspert i at planl&aelig;gge og foresl&aring; smarte l&oslash;sninger til kunder i vanskelige situationer som aflyste&nbsp;fly, forsinkelser eller tidsplan&aelig;ndringer.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For at trives i denne rolle<\/strong>&nbsp;<\/p>\\n<p>Vi s&oslash;ger en person, der er en fremragende lytter, proaktiv og altid str&aelig;ber efter at skabe en enest&aring;ende kundeoplevelse. Du er positiv og energisk af natur og balancerer professionalisme med personlighed og engagement. Du er god til at udtrykke og forklare dig selv mundtligt s&aring;vel som skriftligt. Du kan lide at arbejde selvst&aelig;ndigt og er fleksibel med hensyn til &aelig;ndringer i dit arbejde. Stress tolerance er en&nbsp;vigtig&nbsp;kvalitet for at trives i denne rolle.&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du taler og skriver&nbsp;flydende&nbsp;<strong>dansk&nbsp;<\/strong>(C1) og&nbsp;<strong>engelsk&nbsp;<\/strong>(B2).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du kan arbejde i &aring;bningstiderne&nbsp;<strong>mandag-fredag 07:00-19:15<\/strong>&nbsp;og&nbsp;<strong>weekender 09:00-18:15<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du kan arbejde fra vores kontor i&nbsp;Helsingborg.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du er mindst 18 &aring;r gammel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du har&nbsp;god computerkendskab.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>6 m&aring;neders erfaring med kundekontakt.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Arbejdssted og arbejdsordning<br \/><\/strong><br \/>Stillingen er kontorbaseret og har arbejdsplads p&aring; vores kontor i Helsingborg. I de f&oslash;rste seks m&aring;neder vil arbejdet foreg&aring; udelukkende fysisk p&aring; kontoret for at sikre en grundig introduktion samt en glidende og effektiv integration i rollen og teamet. Efter denne periode kan der v&aelig;re mulighed for en hybrid arbejdsordning, herunder delvist fjernarbejde, forudsat at specifikke kompetencekrav fastsat af arbejdsgiveren er opfyldt. Yderligere information herom kan gives i forbindelse med rekrutteringsprocessen for den, der m&aring;tte finde dette relevant.<\/p>\\n<p><strong><br \/>Hvad&nbsp;til byder vi<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r de bedste muligheder for at f&aring; succes i denne rolle ved at tilbyde en 7 uger lang tr&aelig;ning, hvor praktisk tr&aelig;ning og&nbsp;hands-on&nbsp;praksis veksler. Du vil arbejde med moderne udstyr og supportpersonale&nbsp;der kan&nbsp;hj&aelig;lpe dig med at udvikle dig til en fremragende kunderepr&aelig;sentant. Desuden vil du f&aring; regelm&aelig;ssig feedback for at hj&aelig;lpe dig med at udvikle dig. I&nbsp;Concentrix&nbsp;er der altid en karrierevej for dem, der &oslash;nsker det, n&aelig;sten 80% af vores teamledere er faktisk blevet forfremmet internt!&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tr&aelig;ningsperiode p&aring; i alt 7 uger.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Muligheden for at starte noget helt nyt sammen med engagerede kolleger.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>25 betalte feriedage om &aring;ret samt andre fordele.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interne karriereprogrammer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Jobdetaljer<\/strong><\/p>\\n<p>Start: 08\/06\/2026<\/p>\\n<p>Ans&aelig;ttelse: Fuldtids med 6 m&aring;neders pr&oslash;veperiode.<\/p>\\n<p>Arbejdstider:&nbsp;Mandag&nbsp;&ndash; fredag 07:00-19:15 og weekender 09:00-18:15 (dine vagter vil v&aelig;re placeret i disse &aring;bningstider, 40 timer\/uge).<\/p>\\n<p>Placering: Concentrix kontor i Helsingborg, R&ouml;nnowsgatan 8c.<br \/><br \/><\/p>\\n<p><em>Har det fanget din interesse? S&aring; t&oslash;v ikke med at smide en ans&oslash;gning vores vej med det samme!<\/em><\/p>\",\"ats_external_id\":\"1268198617\",\"location\":\"Helsingborg, Helsingborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:20.510+02:00\",\"created_at\":\"2025-07-14T10:41:12.575+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"31\",\"source\":\"Talkpush\",\"id\":314,\"_score\":1},{\"campaign_title\":\"SJ \/ Swedish \/ Norrk\u00f6ping \/ Heltidstj\u00e4nst\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker kundservicestj\u00e4rnor till kontoret i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Nytt jobb? Hoppa p\u00e5 kundservicet\u00e5get!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i Norrk&ouml;ping och s&ouml;ker jobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><br \/>&nbsp;<\/h3>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong>\u202f P&aring;\u202fConcentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifullt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett &aring;rligt friskv&aring;rdsbidrag p&aring; 3500kr&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Betald utbildning och handledningsperiod&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen&nbsp;<br \/><br \/><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Som kundtj&auml;nstmedarbetare f&ouml;r SJ<\/strong>\u202fkommer din fr&auml;msta arbetsuppgifter best&aring; utav\u202fatt att\u202fbesvara inkommande kundsamtal g&auml;llande betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar. V&aring;rt m&aring;l &auml;r att leverera en kvalitativ kundtj&auml;nst d&auml;r kundsamtalen besvaras b&aring;de effektiv men &auml;ven professionellt. Vi str&auml;var samtidigt efter att ge b&auml;sta m&ouml;jliga kundservice med expertis och engagemang. Tempot p&aring; SJs kundservice kan tidvis vara v&auml;ldigt h&ouml;gt och d&aring; g&auml;ller det att kunna hantera m&aring;nga bollar i luften samtidigt.&nbsp;<\/p>\\n<p>Du kommer\u202f<strong>huvudsakligen\u202f<\/strong>besvara kund&auml;renden &ouml;ver telefon, d&auml;rf&ouml;r &auml;r det viktigt att du trivs med att bem&ouml;ta kunder med din r&ouml;st som fr&auml;msta verktyg. L&auml;ngre fram i din anst&auml;llning kommer du stundvis ha m&ouml;jlighet att besvara kund&auml;renden via chatt och mail.&nbsp;<br \/>&nbsp;<br \/>Din anst&auml;llning kommer inledas med en betald utbildning- och handledningsperiod. B&aring;de utbildningen och handledningsperioden kommer ske totalt under 5-6 veckor d&auml;r du f&aring;r l&auml;ra dig grunderna i hur arbetet genomf&ouml;rs.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Godk&auml;nner bakgrundkontroll via Verifiera&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>K&auml;nns rollen intressant f&ouml;r dig? D&aring; &auml;r du v&auml;lkommen med din ans&ouml;kan! Vi s&ouml;ker inte enbart efter erfarenhet, utan vi anser att med r&auml;tt inst&auml;llning och motvation kan man komma l&aring;ngt! Vi kommer l&auml;ra dig allt annat du beh&ouml;ver kunna f&ouml;r att lyckas i rollen. Skicka in en ans&ouml;kan redan idag s&aring; kanske du du blir en del av v&aring;rt team snart!&nbsp;<br \/>\u202f\u202f&nbsp;<\/p>\\n<p><strong>Hoppa p&aring; t&aring;get - N&auml;sta station &auml;r din nya karri&auml;r!\u202f&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>\u202f2026.04.20<\/p>\\n<p><strong>PLACERINGSORT: <\/strong>Norrk&ouml;ping<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:\u202f<\/strong>Heltid, tillsvidare. Provanst&auml;llning under 6 m&aring;nader\u202f&nbsp;<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>\u202fVarierade arbetstider, m&aring;ndag-s&ouml;ndag mellan kl. 06.00 - 22.00&nbsp;<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:\u202f<\/strong>2026.04.13<em>\u202f(vi g&ouml;r l&ouml;pande rekryteringar och urval, tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum)<\/em>&nbsp;<br \/><br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Suntem &icirc;n c\u0103utarea de <em><strong>Consultant Servicii Clien\u021bi cu limba rom&acirc;n\u0103 \u0219i englez\u0103 - Gala\u021bi (on-site) <\/strong><\/em>care s\u0103 se al\u0103ture echipei noastre de \\\"game-changers\\\", \u0219i care s\u0103 interac\u021bioneze cu m\u0103rci de top, din domenii precum tech, finan\u021be, c\u0103l\u0103torii, mod\u0103, s\u0103n\u0103tate.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! 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Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"1844240738\",\"location\":\"Gala\u021bi, Galati\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T13:32:37.895+03:00\",\"created_at\":\"2025-07-10T17:29:00.623+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"36\",\"source\":\"Talkpush\",\"id\":405,\"_score\":1},{\"campaign_title\":\"Huawei \/ German \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with German and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Technical Customer Advisor with German and English - Bucharest (on-site)<\/strong><\/em>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <strong>Technical Customer Advisor<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations\u202f(different issues regarding mobile devices, laptops etc.)\u202f\u202f&nbsp;<\/li>\\n<li>Manage multichannel interactions (voice, email and chat) to ensure a consistent customer experience&nbsp;<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people&rsquo;s lives&nbsp;<\/li>\\n<li>Champion better brand experiences for our customers and clients&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are proficient or bilingual in<strong>&nbsp;German and English&nbsp;<\/strong><\/li>\\n<li>Have a bachelor&rsquo;s degree (preferably in a technical domain)&nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"3303932886\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T13:02:09.970+03:00\",\"created_at\":\"2025-07-10T17:25:44.074+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"33\",\"source\":\"Talkpush\",\"id\":406,\"_score\":1},{\"campaign_title\":\"Kaizen \/ German \/ Timisoara\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German and English - Timisoara, on-site\",\"street\":null,\"address\":null,\"city\":\"Timi\u0219oara\",\"state\":\"Timi\u0219\",\"postal_code\":null,\"region\":\"Timisoara\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Customer Advisor with German and English - Timisoara (on-site)<\/strong><\/em>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Customer Advisor with German and English on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Analyze and manage customer requests via chat, email and voice.<\/li>\\n<li>Respond promptly to queries and suggestions<\/li>\\n<li>Provide chat, email and telephone support<\/li>\\n<li>Continue to learn and develop your career through our ongoing training programs<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>You are proficient in German both written and spoken (native ideal) with English (B2)<\/li>\\n<li>You are proactive, motivated and solution-oriented<\/li>\\n<li>You have good PC skills<\/li>\\n<li>You are available to work in shifts from our office in Timisoara<\/li>\\n<li>Nice to have: passion in sport domain will be an asset&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full time contract for an indefinite period<\/li>\\n<li>Performance bonus<\/li>\\n<li>Weekend and night bonuses<\/li>\\n<li>You can choose from a range of flexible benefits on the dedicated platform<\/li>\\n<li>Medical subscription<\/li>\\n<li>Refer-a-friend bonus<\/li>\\n<li>Full, paid training on the project you will be working on<\/li>\\n<li>Career development program and specialized courses<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"488634251\",\"location\":\"Timi\u0219oara, Timisoara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T15:03:02.454+03:00\",\"created_at\":\"2025-07-10T17:22:43.748+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"32\",\"source\":\"Talkpush\",\"id\":407,\"_score\":1},{\"campaign_title\":\"WISE AML \/ English \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior AML Analyst with English - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Junior AML Analyst with English - Iasi, on-site, <\/strong><\/em>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As an <em><strong>AML Analyst with English<\/strong><\/em> on our team, you will:<\/p>\\n<ul>\\n<li>Conduct an end-to-end investigation on alerts<\/li>\\n<li>Follow various step-by-step flows, comprising an account activity review which includes internal and external research<\/li>\\n<li>Determine one of the following outcomes: the alert is a false positive and no further action is needed, the account activity is a breach of the Terms of Use or Acceptable Use Policy, the alert is potentially a true positive and further investigation and\/or confirmation of suspicion by the internal AML Investigations team is required<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are proficient in English<\/li>\\n<li>Have a bachelor's degree in a specific education background<\/li>\\n<li>Have specific professional background (min 9-12 months in BPO)<\/li>\\n<li>Have strong PC Skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"3674839057\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:37.700+03:00\",\"created_at\":\"2025-07-10T16:59:15.269+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"28\",\"source\":\"Talkpush\",\"id\":408,\"_score\":1},{\"campaign_title\":\"TEF | German | Lublin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater mit Deutsch\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Bringen Sie Ihre Karriere mit unserem globalen, preisgekr&ouml;nten Unternehmen auf das n&auml;chste Level! Unser Team sucht Personen mit mindestens C1 Deutschkenntnissen, die als Kundenbetreuer f&uuml;r ein beliebtes Telekommunikationsunternehmen arbeiten m&ouml;chten! Wenn Sie gerne mit Kunden am Telefon oder per E-Mail kommunizieren und gut im Verkauf von Produkten und Dienstleistungen sind, dann ist diese Stelle genau das Richtige f&uuml;r Sie!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wollen Sie Teil des Branchenf&uuml;hrers im Kundenservice werden, der immer einen Schritt voraus ist?<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Falls Sie:<\/strong><\/h2>\\n<p>&bull;flie&szlig;end Deutsch sprechen (mind. C1)<\/p>\\n<p>&bull;ein offener Mensch sind<\/p>\\n<p>&bull;die Kommunikation per Telefon\/E-Mail \/ Chat ist Ihnen bekannt<\/p>\\n<p>&bull;aufgabenorientiert an Probleme herangehen und es Ihnen leicht f&auml;llt, sie zu l&ouml;sen<\/p>\\n<p>&bull;Ihr Verkaufstalent nutzen und hohe Verkaufsprovisionen erhalten m&ouml;chten<\/p>\\n<p><strong>Dann passen Sie perfekt zu unserem Team!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Ihnen die Einf&uuml;hrung gefallen hat, finden Sie hier eine kurze Beschreibung Ihres Erlebnisses bei Concentrix (CNX).<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was erwartet Sie in ersten Monaten?<\/strong><\/h2>\\n<p>&bull;bezahltes Training (vor Ort in Lublin oder online) mit erfahrenen Trainern (qualitative Vorbereitung f&uuml;r selbstst&auml;ndige Arbeit)<\/p>\\n<p>&bull;Nesting - Sie machen Ihre ersten Schritte im Team (Telefon \/ E-Mail \/ Chat) unter Anleitung erfahrener Kollegen und mit Unterst&uuml;tzung Ihres Leaders<\/p>\\n<p>&bull;Sie erhalten zus&auml;tzliche Verkaufsschulungen zur Steigerung Ihrer Kompetenzen und bezahlten Provisionen<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was bietet CNX:<\/strong><\/h2>\\n<p>&bull;Vollzeit-Arbeitsvertrag<\/p>\\n<p>&bull;Arbeit von Montag bis Freitag (7:00 - 20:00 Uhr) und an bestimmten Samstagen (10:00 - 18:00 Uhr)<\/p>\\n<p>&bull;Zuverl&auml;ssige Arbeitsvorbereitung<\/p>\\n<p>&bull;Arbeit von zu Hause aus auch ab 1 Arbeitstag &ndash; wir stellen Ihnen das notwendige Equipment f&uuml;r die Arbeit zur Verf&uuml;gung<\/p>\\n<p>&bull;Leistungspaket (LuxMed private medizinische Versorgung, MyBenefit Cafeteria, Lebensversicherung)<\/p>\\n<p>&bull;Talententwicklungsprogramm (echte Bef&ouml;rderungen und ein schneller Entwicklungspfad f&uuml;r die Besten)<\/p>\\n<h2><strong>&Uuml;ber uns:<\/strong><\/h2>\\n<p>Mit 280.000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt.<\/p>\\n<p>Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"1967513633\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-02-02T11:36:43.659+01:00\",\"created_at\":\"2025-07-08T01:38:54.896+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"91\",\"source\":\"Talkpush\",\"id\":366,\"_score\":1},{\"campaign_title\":\"Allente | Danish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer advisor with Danish for TV streaming provider\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide assistance via phone, email or chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver technical support for the streaming company,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Address contract and billing inquiries thoroughly and efficiently,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle and process customer complaints with empathy and professionalism,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve B2B and B2C clients on inbound calls as first and second line support,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service-oriented thinking with focus on customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Danish (C1 level), and English written and verbal (B2),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Administrative and technical knowledge,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Outstanding communication skills and good listener,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 6 months of experience in customer service,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Willingness to perform soft selling and upselling,<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM system.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 11.000,00 PLN gross monthly.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contract of employment or contract of mandate.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"415951441\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.863+01:00\",\"created_at\":\"2025-07-08T01:12:32.533+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"84\",\"source\":\"Talkpush\",\"id\":367,\"_score\":1},{\"campaign_title\":\"Allente | Norwegian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer advisor with Norwegian for TV streaming provider\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide assistance via phone, email or chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver technical support for the streaming company,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Address contract and billing inquiries thoroughly and efficiently,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle and process customer complaints with empathy and professionalism,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve B2B and B2C clients on inbound calls as first and second line support,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service-oriented thinking with focus on customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Norwegian<\/strong> (C1 level), and English written and verbal (B2),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Administrative and technical knowledge,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Outstanding communication skills and good listener,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 6 months of experience in customer service,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Willingness to perform soft selling and upselling,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work 5 days out of 7 with 8.5 hours long shifts per day (including breaks), between: Mon-Fri 8:00-20:00 and weekends between 10:00-18:00.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM system.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 10.000,00 PLN gross monthly.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contract of employment or contract of mandate.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"837758045\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.841+01:00\",\"created_at\":\"2025-07-08T01:09:49.094+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"83\",\"source\":\"Talkpush\",\"id\":368,\"_score\":1},{\"campaign_title\":\"Allente | Swedish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer advisor with Swedish for TV streaming provider\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide assistance via phone, email or chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver technical support for the streaming company,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Address contract and billing inquiries thoroughly and efficiently,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle and process customer complaints with empathy and professionalism,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve B2B and B2C clients on inbound calls as first and second line support,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service-oriented thinking with focus on customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Swedish (C1 level), and English written and verbal (B2),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Administrative and technical knowledge,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Outstanding communication skills and good listener,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 6 months of experience in customer service,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Willingness to perform soft selling and upselling,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work 5 days out of 7 with 8.5 hours long shifts per day (including breaks), between: Mon-Fri 8:00-20:00 and weekends between 10:00-20:00.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM system.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Salary: 10.000,00 PLN gross monthly.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Relocation support: transport + 1 month of accommodation,<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contract of employment or contract of mandate.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3894335488\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.855+01:00\",\"created_at\":\"2025-07-08T01:06:44.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"82\",\"source\":\"Talkpush\",\"id\":369,\"_score\":1},{\"campaign_title\":\"SAS | English | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with English\",\"street\":\"Aleja Solidarno\u015bci 171\",\"address\":\"Aleja Solidarno\u015bci 171\",\"city\":\"Warszawa\",\"state\":\"Wojew\u00f3dztwo mazowieckie\",\"postal_code\":\"00-877\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken English (C1 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"2848130271\",\"location\":\"Warszawa, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-06T01:59:04.934+02:00\",\"created_at\":\"2025-07-08T00:53:11.405+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":13,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"79\",\"source\":\"Talkpush\",\"id\":370,\"_score\":1},{\"campaign_title\":\"SAS | Danish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Danish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Danish (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 11 000 PLN gross\/month<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3153535011\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.802+01:00\",\"created_at\":\"2025-07-08T00:46:04.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"77\",\"source\":\"Talkpush\",\"id\":371,\"_score\":1},{\"campaign_title\":\"SAS | Norwegian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Norwegian\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Norwegian (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 9750 PLN<br \/>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1644614782\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.821+01:00\",\"created_at\":\"2025-07-08T00:43:16.458+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"76\",\"source\":\"Talkpush\",\"id\":372,\"_score\":1},{\"campaign_title\":\"SAS | Swedish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Swedish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Swedish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>Salary 9750 PLN gross \/ monthly,<\/strong><br \/><br \/><\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Relocation&nbsp;Support:&nbsp;We&nbsp;offer&nbsp;a&nbsp;relocation&nbsp;package&nbsp;to&nbsp;assist&nbsp;you&nbsp;in&nbsp;moving&nbsp;to&nbsp;Warsaw&nbsp;smoothly&nbsp;and&nbsp;effortlessly&nbsp;-&nbsp;flight&nbsp;tickets&nbsp;and&nbsp;1&nbsp;month&nbsp;of&nbsp;accommodation,<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1003488411\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.795+01:00\",\"created_at\":\"2025-07-08T00:40:21.850+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"75\",\"source\":\"Talkpush\",\"id\":373,\"_score\":1},{\"campaign_title\":\"Tripcom | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Russian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Russian language skills (C1 level) and English (min. 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B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours, sometimes on weekends and local public holidays.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>What we offer:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"318096023\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-09T01:59:05.718+02:00\",\"created_at\":\"2025-07-08T00:23:15.792+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"72\",\"source\":\"Talkpush\",\"id\":375,\"_score\":1},{\"campaign_title\":\"Tripcom | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dutch language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1260589682\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.746+01:00\",\"created_at\":\"2025-07-08T00:19:15.830+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"71\",\"source\":\"Talkpush\",\"id\":376,\"_score\":1},{\"campaign_title\":\"DeLonghi | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer Support: Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Product Advice: Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Call Handling: Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Data &amp; Documentation: Keep things running smoothly by managing customer data, records, and documentation with precision.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Troubleshooting: Help customers solve technical issues quickly and effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Our requirements<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German (C1 level, both written and spoken) &ndash; You'll be our go-to expert for German-speaking customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>English Proficiency (B2 level) &ndash; You&rsquo;ll need to collaborate with our international team and participate in training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Skills: Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communication &amp; Organizational Skills: You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A Customer-First Mindset: You&rsquo;re approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Optional<\/h3>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (especially in e-commerce, tech support, or pre\/post-sales roles).<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in Style: A modern, sleek office located at Global Office Park in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing Benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Referral Perks: Get rewarded for referring friends to join our awesome team.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>International Vibes: Work alongside a friendly, multicultural team that supports and collaborates globally.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Career Growth: With us, you&rsquo;re not just another employee &ndash; you&rsquo;re part of a team that&rsquo;s invested in your growth and success. Plenty of opportunities to climb the career ladder!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"2463295023\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.742+01:00\",\"created_at\":\"2025-07-08T00:14:30.180+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"70\",\"source\":\"Talkpush\",\"id\":377,\"_score\":1},{\"campaign_title\":\"Deutsche Bank | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist - Banking Services (German &amp; English)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your daily tasks will include:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to general questions about credit card products, self-services and mobile\/web apps<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supporting customer authentication to carry out actions such as: card activation, blocking\/unblocking and cancellations; transaction inquiries and dispute submissions; ordering replacement cards, statements and PIN letters; managing card limits and processing product changes; updating contact information, including 3D secure mobile numbers; supporting online and telephone banking services; recording complaints and initiating goodwill refunds.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in German (minimum C1 level) and very good command of English (minimum B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong ability to assess customer needs and provide tailored solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High level of flexibility and adaptability to evolving topics<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A customer-focused mindset with the ability to remain calm and empathetic in various situations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sales orientation is a plus, as cross-selling and upselling may become part of the role over time<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Good to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>educational background in economics, finance or related field<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, international work environment in one of the world's leading customer experience companies&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive training and onboarding, so you feel confident from day one&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for professional development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working schedule with additional compensation for night shifts&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The chance to be part of a forward-thinking, digital-first team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A diverse and inclusive culture that values your ideas and individuality<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Well-being programs, team events and employee engagement activities<\/p>\\n<\/li>\\n<\/ul>\\n<p>Apply now and become part of a team that values clarity, connection, and customer satisfaction.<\/p>\",\"ats_external_id\":\"1833888795\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-02-24T14:48:32.400+01:00\",\"created_at\":\"2025-07-08T00:01:25.159+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"69\",\"source\":\"Talkpush\",\"id\":378,\"_score\":1},{\"campaign_title\":\"VW | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"2138753255\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.723+01:00\",\"created_at\":\"2025-07-07T23:47:59.367+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"67\",\"source\":\"Talkpush\",\"id\":379,\"_score\":1},{\"campaign_title\":\"VW | Finnish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Finnish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Finnish.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"2794142906\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:41.710+01:00\",\"created_at\":\"2025-07-07T23:36:58.378+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"66\",\"source\":\"Talkpush\",\"id\":380,\"_score\":1},{\"campaign_title\":\"Electrolux | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Do you speak German? Do you like helping people? Join our German-speaking team in Katowice, Poland!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You don't have to sell anything, you don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.<\/p>\\n<\/li>\\n<\/ul>\\n<p>What will you do?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>- respond to calls from German-speaking customers,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- help with repairs, warranties, parts and minor defects,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- look for solutions remotely (so that the service technician can have a rest),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- match products to customers in response to their needs,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- work with a CRM system - great if you are familiar with SAS Customer Intelligence.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Who we are looking for?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A candidate with German at C1 level - fluent, confident, stress-free, with a possibility to work from Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with experience in customer or technical service (not a &ldquo;MUST&rdquo;, just will be easier for you),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a bit of technical intuition - you don't have to be an engineer, it's enough that you can think logically,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a positive approach to people and challenges - because a smile can be heard even on the phone,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- English? nice to have, but not required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get?<\/strong><\/p>\\n<p>Competitive salary on an employment contract (stable, with all benefits),<\/p>\\n<p>- a job in a modern office in Katowice,<\/p>\\n<p>- training at the start - you will not be thrown into deep water,<\/p>\\n<p>- &ldquo;fruit Thursdays&rdquo;. - vitamins straight to your desk,<\/p>\\n<p>- MyBenefit cafeteria - cinema, gym, shopping? You choose,<\/p>\\n<p>- private health insurance<\/p>\\n<p>- a friendly atmosphere where jokes are welcome and questions are never stupid.<\/p>\\n<p>Click &ldquo;apply,&rdquo; send your resume and join the team where we do wonders on the phone every day. The service? There is. The atmosphere? Even better. The only thing missing is you!<\/p>\",\"ats_external_id\":\"648812546\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-30T01:59:05.377+02:00\",\"created_at\":\"2025-07-07T23:25:20.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"64\",\"source\":\"Talkpush\",\"id\":381,\"_score\":1},{\"campaign_title\":\"CB | German | Szczecin - ad in English\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking Customer Care Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/p>\\n<p>If numbers are your language and excellent customer service is your superpower, we have something for you! Join our team as a <strong>Banking Customer Care Specialist with German<\/strong> and become part of the finance world in a dynamic BPO company!<\/p>\\n<p>Your mission:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Helping customers on the front line with their financial challenges<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finding solutions and delivering top-quality service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Building relationships and positive experiences<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with the team to make every day a success<\/p>\\n<\/li>\\n<\/ul>\\n<p>Our requirements<\/p>\\n<p>Who are we looking for?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A <strong>German speaker<\/strong> &ndash; level B2+\/C1<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An expert in <strong>communication and problem-solving<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Someone with <strong>a passion for teamwork and a willingness to learn<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A person who understands that <strong>the customer is at the heart of banking<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>What we offer<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>What do you get in return?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit cafeteria&hellip; the standard perks. And on top of that<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable employment and growth opportunities in the <strong>banking industry<\/strong> Supportive environment and <strong>top-tier training<\/strong> provided by the client<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary + <strong>benefits that make a difference<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Pizza Friday, Fruit Wednesday, Karaoke Monday, Summer Party &amp; many other fun initiatives!<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"2410609334\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-08T08:43:44.113+02:00\",\"created_at\":\"2025-07-07T22:43:37.677+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"61\",\"source\":\"Talkpush\",\"id\":382,\"_score\":1},{\"campaign_title\":\"Zalando T2 | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Customer Support Specialist with German - Top E-commerce Company\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are assembling a <strong>dedicated team for a leading company in the retail industry<\/strong>, focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in German (<strong>C1)<\/strong> and <strong>English (C1)<\/strong>, and thrive in a structured back-office environment, we want to hear from you!&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your responsibilities:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver <strong>written customer support via email <\/strong>for the German market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve customer issues by reviewing past interactions and using internal tools.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Process manual refunds and address GDPR-related complaints with care and accuracy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure every customer interaction is professional, empathetic, and solution-focused.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple systems efficiently while maintaining a high level of precision.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent German (C1) and English (C1) &ndash; both written and spoken.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills and the ability to clearly explain solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong analytical and problem-solving mindset.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and emotional resilience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Typing speed of 150+ keystrokes per minute and solid computer literacy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability for full-time on-site work in Szczecin&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern office in the heart of Szczecin center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1449070315\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7900\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:29:35.244+01:00\",\"created_at\":\"2025-07-07T22:22:26.461+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"60\",\"source\":\"Talkpush\",\"id\":383,\"_score\":1},{\"campaign_title\":\"Klaviyo | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>How you will make a difference:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop an in-depth knowledge of our client&rsquo;s platform.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide high-quality product support for customers, partnering with them to effectively resolve their issues through email, chat, and phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose software issues and resolve escalated customer complaints engage using established processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide support &amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully and effectively with all customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document troubleshooting and problem resolution steps.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Who You Are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passionate about creative problem solving for customers and end users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated, eager to learn and thrive in a collaborative environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Capable of adapting quickly to changing priorities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with or able to quickly pick-up:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time employment contract or civil contract with flexible working hours &ndash; the choice is yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dive into our comprehensive paid training program and emerge as a customer support legend!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance &ndash; because we care about you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace the freedom of work with no dress code &ndash; pajamas, anyone?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spread the love and earn extra rewards through our epic employee referral program &ndash; because great talent deserves to be rewarded!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"812385207\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:29:35.221+01:00\",\"created_at\":\"2025-07-07T21:59:08.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"56\",\"source\":\"Talkpush\",\"id\":384,\"_score\":1},{\"campaign_title\":\"CB | German | Szczecin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstspezialist im Bankwesen mit Deutschkenntnissen\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Wenn Zahlen Ihre Sprache sind und exzellenter Kundenservice Ihre Superkraft ist, haben wir etwas f&uuml;r Sie! Werden Sie Teil unseres Teams als Banking Customer Care Specialist mit Deutschkenntnissen und tauchen Sie ein in die Finanzwelt innerhalb eines dynamischen BPO-Unternehmens!<br \/><br \/><strong>Ihre Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzung der Kunden bei finanziellen Herausforderungen an vorderster Front<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finden von L&ouml;sungen und Bereitstellung erstklassigen Services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Aufbau von Beziehungen und positiven Erfahrungen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zusammenarbeit im Team, um jeden Tag erfolgreich zu gestalten<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Unsere Anforderungen: Wen suchen wir?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deutschkenntnisse auf B2+\/C1 Niveau<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experte in Kommunikation und Probleml&ouml;sung<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leidenschaft f&uuml;r Teamarbeit und Lernbereitschaft<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Jemand, der versteht, dass der Kunde das Herzst&uuml;ck der Bank ist<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Das bieten wir: Was bekommen Sie im Gegenzug?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit... das &Uuml;bliche. Und dar&uuml;ber hinaus...<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stabile Anstellung und Entwicklung im Bankwesen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzendes Umfeld und Schulungen auf h&ouml;chstem Niveau durch den Kunden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attraktive Verg&uuml;tung + Benefits, die den Unterschied machen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pizza Friday, Obst am Mittwoch, Karaoke am Montag, Sommerfest &amp; viele weitere Initiativen!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1084167518\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-08T08:43:46.026+02:00\",\"created_at\":\"2025-07-07T21:36:15.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"52\",\"source\":\"Talkpush\",\"id\":385,\"_score\":1},{\"campaign_title\":\"Kaizen \/ Danish \/ Copenhagen\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicer\u00e5dgiver for Kaizen Gaming\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Bliv vores n\u00e6ste dansk talende kundeservicemedarbejder for Kaizen Gaming i K\u00f8benhavn!\",\"long_description\":\"<p>Vi s&oslash;ger engagerede kundeservicer&aring;dgivere til vores team i K&oslash;benhavn. <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">I rollen som kundeservicerepr&aelig;sentant hos Concentrix vil du modtage indg&aring;ende foresp&oslash;rgsler via e-mail, kommentarer og chat fra kunder, der har brug for support.<\/span><\/span> <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">For at passe til rollen er det en stor fordel, hvis du har tidligere erfaring med service.<\/span><\/span> <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">Udover en god atmosf&aelig;re og dejlige kolleger tilbyder vi ogs&aring; et moderne og indbydende kontor i K&oslash;benhavn.<\/span><\/span><\/p>\\n<p><strong>Hvem er vi?<\/strong><br \/>Concentrix er en global virksomhed, der specialiserer sig i teknologi og service og underst&oslash;tter fremtidens brands i mere end 70 forskellige lande. Med nogle af verdens st&oslash;rste og mest kendte brands i vores kundebase er chancen for, at du allerede har interageret med en af vores 440.000 medarbejdere i Concentrix, ret stor. Vores game-changers leverer verdensklasse kundeservice for vores klienters kunder, hj&aelig;lper dem med at udvikle deres forretning og skabe gode relationer.&nbsp;<\/p>\\n<p><strong>Hvad indeb&aelig;rer jobbet?<\/strong><br \/>Som vores kundeservicer&aring;dgiver for Kaizen Gaming vil dine prim&aelig;re opgaver v&aelig;re at:<\/p>\\n<ul>\\n<li>\\n<p>Besvare sp&oslash;rgsm&aring;l, h&aring;ndtere klager og kommentarer via fx e-mail og chat<\/p>\\n<\/li>\\n<li>\\n<p>Sikre hurtig og effektiv hj&aelig;lp til alle kundesp&oslash;rgsm&aring;l<\/p>\\n<\/li>\\n<li>\\n<p>Behandle kunder med&nbsp;respekt&nbsp;og f&oslash;lge virksomhedens procedurer og politikker for at sikre h&oslash;j kundetilfredshed<\/p>\\n<\/li>\\n<li>\\n<p>Kommunikere med andre afdelinger og f&oslash;lge op p&aring; igangv&aelig;rende sager i forhold til kundernes anmodninger<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Vi er et godt match, hvis du:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Har fremragende kommunikationsevner og er en god lytter, der tager dig tid til at forst&aring; og svare passende<\/p>\\n<\/li>\\n<li>\\n<p>Er serviceorienteret og br&aelig;nder for at yde en god kundeservice<\/p>\\n<\/li>\\n<li>\\n<p>Har et teknisk mindset og basale computerf&aelig;rdigheder<\/p>\\n<\/li>\\n<li>\\n<p>Taler og skriver b&aring;de&nbsp;<strong>dansk<\/strong>&nbsp;og&nbsp;<strong>engelsk<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Kan arbejde fuldtid med varierende arbejdstider mellem Mandag-S&oslash;ndag, 06:00 AM - 01:00 AM<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Har tidligere erfaring med kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Hvad kan vi tilbyde dig?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Muligheden for at blive en del af et sp&aelig;ndende og helt nyt projekt hos Concentrix<\/p>\\n<\/li>\\n<li>\\n<p>En fastans&aelig;ttelse i en international Fortune 500 virksomhed med gode udviklings- og karrieremuligheder<\/p>\\n<\/li>\\n<li>\\n<p>En stilling med fast l&oslash;n og 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<li>\\n<p>Udvikling og tr&aelig;ning for at fremme dine f&aelig;rdigheder<\/p>\\n<\/li>\\n<li>\\n<p>Engagerede og im&oslash;dekommende kolleger i et st&aelig;rkt socialt milj&oslash;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Hvis dette lyder som noget for dig, gl&aelig;der vi os til at h&oslash;re fra dig!<\/strong><\/p>\\n<p>Vi h&aring;ber at vores nye kollegaer kan starte hos os allerede i januar, s&aring; t&oslash;v ikke med at sende din ans&oslash;gning! Kom og oplev hvorfor over 440.000 game-changers verden over kalder Concentrix for deres foretrukne arbejdsgiver!<\/p>\\n<p><strong><br \/>Startdato<\/strong>: 20. April, 2026<br \/><strong>Arbejdsform<\/strong>: Fuldtid (varierende arbejdstider, 37 t\/uge)<br \/><strong>&Aring;bningstider<\/strong>: Varierende i tidsrummet Man-S&oslash;n, 06:00 AM - 01:00 AM<br \/><strong>Lokation<\/strong>:&nbsp;Fra kontoret i K&oslash;benhavn, Borgmester Christiansens Gade 50<\/p>\\n<p><strong><br \/>Concentrix is an equal opportunity employer.<br \/><\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"1575354871\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:18.394+02:00\",\"created_at\":\"2025-06-26T07:04:22.986+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-nordics\",\"campaign_id\":\"2\",\"source\":\"Talkpush\",\"id\":316,\"_score\":1},{\"campaign_title\":\"CS\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We have an amazing opportunity for you with German language!<\/strong><\/p>\\n<p>Are you fluent in German?<\/p>\\n<p>Is your English on a very good working level?<\/p>\\n<p>Then you could be the perfect match for us!<\/p>\\n<p>As we continue to grow, we&rsquo;re seeking German-speaking superstars to join our lively, fun-loving team in Bulgaria, supporting us in delivering exceptional experiences for some of the world&rsquo;s largest and most renowned companies.<\/p>\\n<p>Our Customer Care teams are responsible for providing exceptional customer experiences via various channels.<\/p>\\n<p><strong>At Concentrix, you will not only find a job, but a career witha&nbsp; future!<\/strong><br \/><br \/><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Apply now, and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"https:\/\/talkpu.sh\/O0ofWx8h\\\">https:\/\/talkpu.sh\/O0ofWx8h<\/a>&nbsp;<\/p>\",\"ats_external_id\":\"2123151809\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:13:58.523+03:00\",\"created_at\":\"2025-06-23T18:11:55.462+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"85\",\"source\":\"Talkpush\",\"id\":210,\"_score\":1},{\"campaign_title\":\"Nike\/ English\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as&nbsp;Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong B2 level \u043ef English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2388167568\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:43.756+03:00\",\"created_at\":\"2025-06-23T18:08:08.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"83\",\"source\":\"Talkpush\",\"id\":211,\"_score\":1},{\"campaign_title\":\"Egencia\/ Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Strong phone and verbal communication skills, along with active listening.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Dutch<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of <strong>English<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Fulltime role with working shifts between 9:00 and 19:00 Monday - Friday<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<\/ul>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"806968699\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:13:55.272+03:00\",\"created_at\":\"2025-06-23T17:06:45.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"61\",\"source\":\"Talkpush\",\"id\":212,\"_score\":1},{\"campaign_title\":\"Egencia\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 8:00 and 20:00 Monday - Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 4,000 BGN gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"3924338982\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T02:59:03.392+03:00\",\"created_at\":\"2025-06-23T17:04:12.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"60\",\"source\":\"Talkpush\",\"id\":213,\"_score\":1},{\"campaign_title\":\"Nike\/ German\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with German and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you, then get in touch!<\/p>\\n<p><strong>What you'll do as a Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a fluent level \u043ef German and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"1445613607\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:43.317+03:00\",\"created_at\":\"2025-06-23T16:46:40.016+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"57\",\"source\":\"Talkpush\",\"id\":214,\"_score\":1},{\"campaign_title\":\"Nike\/ Polish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with Polish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as&nbsp;Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Polish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2413536378\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T02:59:05.321+03:00\",\"created_at\":\"2025-06-23T16:44:32.821+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"56\",\"source\":\"Talkpush\",\"id\":215,\"_score\":1},{\"campaign_title\":\"Caterpillar\/ Spanish\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"268206274\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.686+03:00\",\"created_at\":\"2025-06-23T16:38:42.345+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"54\",\"source\":\"Talkpush\",\"id\":216,\"_score\":1},{\"campaign_title\":\"Booking\/ Swedish\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Swedish for Digita tlravel company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Swedish and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Swedish, both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2157157407\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:43.092+03:00\",\"created_at\":\"2025-06-23T16:29:13.480+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"49\",\"source\":\"Talkpush\",\"id\":217,\"_score\":1},{\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with English and Bulgarian for Digital travel company\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>This position is suitable for candidates who want to work from an office.<\/strong><\/p>\\n<p><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Bulgarian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open<strong> 09:00a.m. &ndash; 6:00p.m. Mon-Fri <\/strong>to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Bulgarian both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 09:00-18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"1499621442\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-04T02:59:01.668+03:00\",\"created_at\":\"2025-06-23T16:26:54.343+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"48\",\"source\":\"Talkpush\",\"id\":218,\"_score\":1},{\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Agent for a Healthcare Company with English - Late shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We keep growing!<\/strong><\/p>\\n<p>Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, \u0430 live longer.<\/p>\\n<p>Looking for a job where you can really help people? Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with great&nbsp;<strong>English<\/strong> skills who prefers&nbsp;<strong>working late shifts<\/strong>,&nbsp;you could be perfect for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Working time: 13:00 -22:00, 14:00-23:00; 15:00-00:00; 16:00-01:00<\/strong><\/p>\\n<p><strong>Possibility of a remote type of work<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention is given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>English<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2460465379\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.668+03:00\",\"created_at\":\"2025-06-23T16:17:50.698+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"47\",\"source\":\"Talkpush\",\"id\":219,\"_score\":1},{\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts - healthcare associate\",\"campaign_type\":\"job_application\",\"job_title\":\"Healthcare associate with English, Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and a desire to make a difference, apply now!<\/p>\\n<p><strong>Your Role:<\/strong>&nbsp;<\/p>\\n<p>As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.<\/p>\\n<p><strong>You will:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use active listening and conversational skills to understand and resolve consumer issues efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Give special attention to sensitive cases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop expertise in our product portfolio and consumer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively contribute ideas to improve service quality.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and emotional intelligence<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English (written and verbal)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer service experience is a plus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in typing and computer skills (MS Office)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Organized with good decision-making and analytical abilities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-oriented with a positive attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma or equivalent<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fulltime role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1263946942\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T02:59:03.375+03:00\",\"created_at\":\"2025-06-23T16:15:20.041+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"46\",\"source\":\"Talkpush\",\"id\":220,\"_score\":1},{\"campaign_title\":\"Roblox CS\/ Italian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Italian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will receive queries from customers and help them with different tasks such as password or account recovery, some refunds, and general questions regarding the games and the platform. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to stay focused when reviewing large amounts of text<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with <strong>standard working hours Monday &ndash; Friday<\/strong> from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly <strong>performance-based bonuses<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"3145891567\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:42.869+03:00\",\"created_at\":\"2025-06-23T16:00:51.150+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"40\",\"source\":\"Talkpush\",\"id\":221,\"_score\":1},{\"campaign_title\":\"Helen of Troy\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Customer Care Advisor with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Concentrix works with one of the world's largest Beauty &amp; Wellness brands.<\/p>\\n<p>In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as well as maintain up-to-date knowledge on all the processes to support our consumers.<\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer contacts via e-mail , phone and chat:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supports and guides customers to ensure outstanding customer support and satisfaction;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuously improves customer satisfaction by handling complaints in a professional manner,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership and being accountable for a satisfactory outcome for the customer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve key metrics, targets and goals to ensure the highest level of service is delivered to customers<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are good fit for the role if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level of German language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have good level of English language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent knowledge and use of MS Office applications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent customer care skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent organizational and problem solving skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid model of work<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2448492808\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:13:53.883+03:00\",\"created_at\":\"2025-06-23T15:27:43.357+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"38\",\"source\":\"Talkpush\",\"id\":222,\"_score\":1},{\"campaign_title\":\"Waterdrop\/German\/Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Experience Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p><strong>Our client <\/strong>is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team!&nbsp;<\/p>\\n<p>Feeling excited? Apply and become our new team member!<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Experience Specialist, you will be answering queries by clarifying the customers&rsquo; requests via phone, e-mail, and social media.<\/p>\\n<p>Typical cases would include delivery issues, questions about product and content, reimbursement and refund, and payment methods.<\/p>\\n<p>It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression.<br \/><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary at the amount of 1840.65 EUR with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Experience Work-Life Balance with our hybrid opportunity.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"1513413033\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:42.792+03:00\",\"created_at\":\"2025-06-23T15:26:29.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"37\",\"source\":\"Talkpush\",\"id\":223,\"_score\":1},{\"campaign_title\":\"JTI\/ Serbian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Serbian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Serbian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"3973161178\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:42.584+03:00\",\"created_at\":\"2025-06-23T14:47:27.740+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"29\",\"source\":\"Talkpush\",\"id\":224,\"_score\":1},{\"campaign_title\":\"JTI\/ Slovenian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Slovenian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate:&nbsp;<\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins are part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Slovenian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong> If you&rsquo;ve had the chance to dazzle customers in a service role before, we want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"891311239\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:42.509+03:00\",\"created_at\":\"2025-06-23T14:44:40.119+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"28\",\"source\":\"Talkpush\",\"id\":225,\"_score\":1},{\"campaign_title\":\"JTI\/ Czech\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Czech and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2126684318\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:13:51.377+03:00\",\"created_at\":\"2025-06-20T16:41:13.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"25\",\"source\":\"Talkpush\",\"id\":226,\"_score\":1},{\"campaign_title\":\"JTI\/ Azerbaijani\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Azerbaijani\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Azerbaijani, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 10:00 a.m. &ndash; 12:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2805159107\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T11:01:11.916+03:00\",\"created_at\":\"2025-06-20T16:38:18.352+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"24\",\"source\":\"Talkpush\",\"id\":227,\"_score\":1},{\"campaign_title\":\"Arabic | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Arabic <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Arabic.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Arabic <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3658607862\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:03.004+03:00\",\"created_at\":\"2025-06-20T16:36:35.084+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"39\",\"source\":\"Talkpush\",\"id\":265,\"_score\":1},{\"campaign_title\":\"JTI\/ Czech\/ Sofia \/ Relo to BG\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech - Relocation to Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Czech, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hotel Accommodation for 14 nights<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advance Payment upon request<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Travel Reimbursement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"238138999\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T02:59:05.263+03:00\",\"created_at\":\"2025-06-20T16:33:01.883+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"21\",\"source\":\"Talkpush\",\"id\":228,\"_score\":1},{\"campaign_title\":\"JTI\/ Romanian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Romanian \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate:&nbsp;<\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Romanian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3517971005\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:40:42.031+03:00\",\"created_at\":\"2025-06-20T15:45:30.310+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-bulgaria\",\"campaign_id\":\"16\",\"source\":\"Talkpush\",\"id\":229,\"_score\":1},{\"campaign_title\":\"R1684499 Customer Service Agent - English Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English)\",\"street\":\"\",\"address\":\"\",\"city\":\"Setiabudi\",\"state\":\"Jakarta\",\"postal_code\":null,\"region\":\"Jakarta\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1684499\",\"location\":\"Setiabudi, Jakarta\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T06:59:03.665+07:00\",\"created_at\":\"2025-06-11T22:05:19.445+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Surakarta\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"primary_location\":{\"id\":\"ID-SUR-SOLOC-01\",\"wid\":\"fe2e368a330f101a5d18a6b8cc730000\",\"descriptor\":\"IDN Surakarta - 1st Floor Solo Center Point Jl Slamet Riyadi No.373\"}},\"recruiter\":{\"email\":{\"wid\":\"ef3700cd7e9f101a94797e06fa1b0001\",\"address\":\"ramchadnavarro.tiongson@concentrix.com\"},\"last_name\":\"Tiongson\",\"first_name\":\"Ramchad Navarro\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\/apply\",\"job_requisition_id\":\"R1684499\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1573170\",\"wid\":\"9dbe5255c1d6101b57a531a278770001\",\"descriptor\":\"R1573170 Customer Service Agent- English Speaker (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source_domain\":\"concentrix-indonesia\",\"campaign_id\":\"2\",\"source\":\"Talkpush\",\"id\":74,\"_score\":1},{\"campaign_title\":\"Cantonese  | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Cantonese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. 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Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Cantonese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Cantonese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3101089507\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:28.881+03:00\",\"created_at\":\"2025-04-29T10:06:14.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"33\",\"source\":\"Talkpush\",\"id\":267,\"_score\":1},{\"campaign_title\":\"German | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German  Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>German<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1629956798\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T11:58:21.277+03:00\",\"created_at\":\"2025-04-29T10:04:33.348+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"32\",\"source\":\"Talkpush\",\"id\":268,\"_score\":1},{\"campaign_title\":\"Spanish | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Spanish<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"955382363\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:28.834+03:00\",\"created_at\":\"2025-04-29T10:02:32.820+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"31\",\"source\":\"Talkpush\",\"id\":269,\"_score\":1},{\"campaign_title\":\"Italian | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Italian<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"3774877190\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:28.785+03:00\",\"created_at\":\"2025-04-29T10:01:15.137+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"30\",\"source\":\"Talkpush\",\"id\":270,\"_score\":1},{\"campaign_title\":\"French | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>French<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>French<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"2126557561\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:28.738+03:00\",\"created_at\":\"2025-04-29T09:55:48.422+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"29\",\"source\":\"Talkpush\",\"id\":271,\"_score\":1},{\"campaign_title\":\"Swedish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Swedish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Swedish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1827968389\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:27.941+03:00\",\"created_at\":\"2025-04-29T09:53:22.006+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"27\",\"source\":\"Talkpush\",\"id\":272,\"_score\":1},{\"campaign_title\":\"Norwegian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Norwegian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Norwegian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Norwegian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3037028824\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:27.552+03:00\",\"created_at\":\"2025-04-29T09:52:00.062+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"26\",\"source\":\"Talkpush\",\"id\":273,\"_score\":1},{\"campaign_title\":\"Finnish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Finnish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Finnish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Finnish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3973296445\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.650+03:00\",\"created_at\":\"2025-04-29T09:51:17.687+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"25\",\"source\":\"Talkpush\",\"id\":274,\"_score\":1},{\"campaign_title\":\"Danish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Danish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Danish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"891438432\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.604+03:00\",\"created_at\":\"2025-04-29T09:50:28.793+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"24\",\"source\":\"Talkpush\",\"id\":275,\"_score\":1},{\"campaign_title\":\"Czech\/Slovak | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech\/Slovak Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Czech or Slovak<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Czech or Slovak<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"470254444\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.561+03:00\",\"created_at\":\"2025-04-29T09:48:44.397+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"23\",\"source\":\"Talkpush\",\"id\":276,\"_score\":1},{\"campaign_title\":\"Polish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3321263921\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:46.114+03:00\",\"created_at\":\"2025-04-29T09:47:36.733+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"22\",\"source\":\"Talkpush\",\"id\":277,\"_score\":1},{\"campaign_title\":\"Polish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Polish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Polish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2619385812\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.473+03:00\",\"created_at\":\"2025-04-29T09:46:34.588+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"21\",\"source\":\"Talkpush\",\"id\":278,\"_score\":1},{\"campaign_title\":\"Turkish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1171346313\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.970+03:00\",\"created_at\":\"2025-04-29T09:45:22.597+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"20\",\"source\":\"Talkpush\",\"id\":279,\"_score\":1},{\"campaign_title\":\"Dutch | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong> Dutch.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2289777471\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.378+03:00\",\"created_at\":\"2025-04-29T09:44:20.372+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"19\",\"source\":\"Talkpush\",\"id\":280,\"_score\":1},{\"campaign_title\":\"Dutch | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Dutch<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1368051554\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.331+03:00\",\"created_at\":\"2025-04-29T09:38:55.181+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"18\",\"source\":\"Talkpush\",\"id\":281,\"_score\":1},{\"campaign_title\":\"Greek | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Sales Representative (Virtual and\/or Outbound)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Greek.<br \/><br \/>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<br \/><br \/><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Contacting potential clients by phone and by email<\/p>\\n<\/li>\\n<li>\\n<p>Closely managing and reporting on your sales pipeline<\/p>\\n<\/li>\\n<li>\\n<p>Consult with small-to-medium sized businesses in the market<\/p>\\n<\/li>\\n<li>\\n<p>Implementing tailored sales strategies to client portfolio<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Work experience in sales<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in\u202fGreek language and good command of the English language<\/p>\\n<\/li>\\n<li>\\n<p>Absolute willingness to compete and win<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrated ability to create and close business<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player, ability to collaborate effectively in an international, multicultural environment<\/p>\\n<\/li>\\n<li>\\n<p>Self-motivated, self-starter attitude<\/p>\\n<\/li>\\n<li>\\n<p>Problem-detection and solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work in Greece<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Indefinite contract<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Achievable monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>A challenging working environment<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><br \/><br \/><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em><br \/><br \/><em><strong>Concentrix Greece is an equal-opportunity employer<\/strong><\/em><br \/><br \/><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2588876739\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.955+03:00\",\"created_at\":\"2025-04-29T09:36:10.850+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"17\",\"source\":\"Talkpush\",\"id\":282,\"_score\":1},{\"campaign_title\":\"Greek | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Greek<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Greek<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1136585630\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.238+03:00\",\"created_at\":\"2025-04-29T09:34:46.429+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"16\",\"source\":\"Talkpush\",\"id\":283,\"_score\":1},{\"campaign_title\":\"English | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English  Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>English <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>English.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>English <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"443038587\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:45.944+03:00\",\"created_at\":\"2025-04-29T09:33:11.200+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"15\",\"source\":\"Talkpush\",\"id\":284,\"_score\":1},{\"campaign_title\":\"English | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>English<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>English<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3938191658\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-08T02:59:03.768+03:00\",\"created_at\":\"2025-04-29T09:26:02.126+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"13\",\"source\":\"Talkpush\",\"id\":285,\"_score\":1},{\"campaign_title\":\"Spanish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Spanish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Spanish<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Spanish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"860749175\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:45.560+03:00\",\"created_at\":\"2025-04-29T09:24:09.799+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"12\",\"source\":\"Talkpush\",\"id\":286,\"_score\":1},{\"campaign_title\":\"Spanish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Spanish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1788554642\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:26.032+03:00\",\"created_at\":\"2025-04-29T09:22:33.540+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"11\",\"source\":\"Talkpush\",\"id\":287,\"_score\":1},{\"campaign_title\":\"Italian | B2B Sales | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Italian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3010124239\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.909+03:00\",\"created_at\":\"2025-04-28T17:22:00.359+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"10\",\"source\":\"Talkpush\",\"id\":288,\"_score\":1},{\"campaign_title\":\"Italian | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Italian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Italian<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2739573195\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:44.619+03:00\",\"created_at\":\"2025-04-28T17:20:59.744+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"9\",\"source\":\"Talkpush\",\"id\":289,\"_score\":1},{\"campaign_title\":\"Italian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Italian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"999279203\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:25.856+03:00\",\"created_at\":\"2025-04-28T17:19:22.280+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"8\",\"source\":\"Talkpush\",\"id\":290,\"_score\":1},{\"campaign_title\":\"French | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>French<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>French<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>French<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1240255627\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:44.576+03:00\",\"created_at\":\"2025-04-28T17:15:54.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"7\",\"source\":\"Talkpush\",\"id\":291,\"_score\":1},{\"campaign_title\":\"French | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>French<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>French<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3509163811\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:59:02.887+03:00\",\"created_at\":\"2025-04-28T17:14:12.806+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"6\",\"source\":\"Talkpush\",\"id\":292,\"_score\":1},{\"campaign_title\":\"German | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>German<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>German<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>German\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2736225690\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T22:50:44.532+03:00\",\"created_at\":\"2025-04-28T17:12:51.702+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"5\",\"source\":\"Talkpush\",\"id\":293,\"_score\":1},{\"campaign_title\":\"German | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong>&nbsp;German.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"741221624\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T11:59:01.268+03:00\",\"created_at\":\"2025-04-28T17:02:34.487+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-greece\",\"campaign_id\":\"3\",\"source\":\"Talkpush\",\"id\":294,\"_score\":1},{\"campaign_title\":\"Zalando T1 | Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. Obs\u0142ugi Klienta (z j\u0119zykiem polskim i angielskim) \u2013 praca zdalna\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div>\\n<p dir=\\\"LTR\\\"><strong>Obowi\u0105zki:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Odbieranie po\u0142\u0105cze\u0144 przychodz\u0105cych od klient&oacute;w firmy.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Obs\u0142uga formularzy internetowych i e-maili od klient&oacute;w.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prowadzenie czat&oacute;w na \u017cywo z klientami.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Pytania dotycz\u0105ce: rejestracji na stronie internetowej, dost\u0119pnych produkt&oacute;w, dostawy i wysy\u0142ki, p\u0142atno\u015bci i faktur, procesu zwrot&oacute;w, reklamacji, voucher&oacute;w i kod&oacute;w rabatowych, a tak\u017ce danych osobowych i prywatno\u015bci.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"DEFAULT\\\">&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Wymagania:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka polskiego (C1) oraz dobra znajomo\u015b\u0107 j\u0119zyka angielskiego (min. B2).&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Doskona\u0142e umiej\u0119tno\u015bci komunikacyjne (zar&oacute;wno w mowie, jak i w pi\u015bmie).&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Umiej\u0119tno\u015b\u0107 aktywnego s\u0142uchania<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Wysoka kultura osobista&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Bardzo dobra obs\u0142uga komputera oraz umiej\u0119tno\u015b\u0107 szybkiego pisania<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Umiej\u0119tno\u015b\u0107 pracy na kilku narz\u0119dziach jednocze\u015bnie&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Co oferujemy?<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Stabilne zatrudnienie w oparciu o umow\u0119 o prac\u0119 lub umow\u0119 zlecenie.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prac\u0119 w 100% zdaln\u0105, bez konieczno\u015bci dojazd&oacute;w.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prac\u0119 w nowym, szybko rozwijaj\u0105cym si\u0119 projekcie.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Dost\u0119p do bezp\u0142atnych szkole\u0144 online.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Mo\u017cliwo\u015b\u0107 podnoszenia kwalifikacji.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\",\"ats_external_id\":\"2681614261\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"4810\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-10T01:59:03.279+02:00\",\"created_at\":\"2025-04-24T11:08:21.495+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"source_domain\":\"concentrix-poland\",\"campaign_id\":\"2\",\"source\":\"Talkpush\",\"id\":386,\"_score\":1},{\"campaign_title\":\"Google L2 \/ German \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Content Moderator with German and English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Senior<\/strong><\/em> <em><strong><span class=\\\"TextRun SCXW36968962 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Content Moderator with German &amp; English<\/span><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">&nbsp;&ndash; <\/span><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Bucharest (on-site)<\/span><\/span>,<\/strong><\/em>&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>Senior <\/strong><strong><span class=\\\"TextRun SCXW36968962 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Content Moderator <\/span><\/span><\/strong><\/em>on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Do content moderation on the platform of one of the biggest clients<\/li>\\n<li>Understand and remain up to date with content policies and guidelines<\/li>\\n<li>Review content (could be in text, image, audio, video, or any other format) according to the policies and guidelines provided by the client<\/li>\\n<li>Identify content that is not in compliance with requirements and flag for action<\/li>\\n<li>Use basic level of judgement to perform the required tasks.<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people's lives.<\/li>\\n<li>Champion better brand experiences for our customers and clients &nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in&nbsp;<strong>German and English<\/strong><\/li>\\n<li>Minimum 6 months previous experience in <strong>Sensitive &amp; Highly Sensitive<\/strong>&nbsp;<strong>content reviewing\/moderation\/ BPO industry<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"R1671142\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T17:35:53.250+03:00\",\"created_at\":\"2025-04-24T11:43:39.809+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":0,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":true,\"publish_on_job_listing\":true,\"internal_job_listing\":false,\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"source_domain\":\"concentrix-romania\",\"campaign_id\":\"2\",\"source\":\"Talkpush\",\"id\":409,\"_score\":1},{\"campaign_title\":\"German | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2954801005\",\"location\":\"Athens, 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