Summary
We are looking for an Associate Manager - Business to Business Sales!
Are you passionate about driving business growth and leading successful teams? As an Associate Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts . Build strategic client relationships alongside internal and external stakeholders and make a significant impact.
Description
You have:
- 3 to 5 years of proven work experience in a leadership sales role (must)
- 3+ years of Sales B2B experience (must)
- 1+ years of BPO experience (desirable)
- English Proficiency B2 (must)
- Willingness to commute to our site located in Santa Elena, El Salvador
- A passion for customer experience and driving team results
- Experience in operations (BPO) and strategy building
- Excellent Coaching history
- A record of developing and retaining great employees
- Experience maximizing revenue through best practices
- Experience working with Salesforce.com or similar CRM
- Experience finding solutions as a manager
- Change Management skills
You will:
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with client contact on reporting and forecasting
