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We are seeking an experienced Digital Manager to drive digital transformation, operational excellence, and customer experience optimization across our real…
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible…
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures…
The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class…
The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position…
The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training…
The Operations Manager – Customer Relations Centre will oversee the end-to-end management of client’s multi-brand contact center, supporting all maisons…
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best…
The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training…
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects…
PREFERRED CANDIDATE QUALIFICATIONS – · CURRENTLY AVAILABLE IN THE UAE. · CAN JOIN IMMEDIATELY. As a Quality Analyst, you have…
As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that…
The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon…
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon…
As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product…
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to…
