HR Business Partner

At Concentrix we create game-changing customer journeys that help brands grow, across the world and into the future.  We're a global brand delivering technology and customer contact solutions to a variety of leading global and Australian brands. At our sites in Ballarat, Brisbane, Robina, and Townsville we live our vison to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.

Due to business growth, we are currently seeking an experienced HR Business Partner, this role is an on-site role based at our Brisbane CBD office reporting to the Director of People Solutions. 

Every day brings fresh opportunities and exciting challenges, no two days are the same. This role is for an experienced generalist who thrive in a fast-paced dynamic environment eager to make a positive impact.

Key Duties:-

• Lead the day-to-day duties of the HR and recruitment team for your portfolio of accounts
• Work closely with the HR Partners to coach and develop front-line Leaders to manage attendance, performance and conduct management
• Lead the recruitment strategy to deliver service delivery staffing ramps
• Develop and review HR/Recruitment metrics to guide continuous improvement and inform capacity planning
• Deliver the annual HR Calendar (reward & recognition, annual performance review cycle, succession planning, Your Voice employee engagement survey)
• Oversee employee Wellbeing and Diversity & Inclusion strategies
• Interpret employment legislation and develop HR policies, craft resources, and deliver proactive HR solutions
• Manage workplace investigations (case management), ensuring procedural fairness, legislative compliance, and policy adherence

Essential Skills and Experience:- 

• Strong HR generalist and case management experience delivering business partnering services across a diverse workforce.
• Demonstrated ability to develop, mentor, coach, and provide direction to foster an inclusive and growth-oriented environment.
• Proven ability to drive key diversity and inclusion, wellness and ESG initiatives.
• Previous experience in volume recruitment, highly desirable

Ready to make a significant impact on both individuals and the organisation? Apply now to join our team of passionate HR professionals driving excellence at every turn! #HRLeadership #PeopleSolutions #InnovationInHR

Concentrix is an equal opportunity employer.

Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discrimination due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.