Job Title:
Sr. Specialist, Account Management
Job Description
Responsibilities to include but not be limited the following
- Lead tracking and support of the allocation of work, auditing and administration of supply and physical capacity across complex operations.
- Support implementing data-driven strategies balancing the priorities and timelines of multiple business units.
- Build tools to enable allocation of projected demand, supply and other factors influencing utilization of capacity and physical footprint and requirements and provide feedback, support and suggestions to client on optimization opportunities.
- Coordinate with client to plan potential new build-outs.
- Track and record allocation of programs across footprint ensuring end-to-end system coordination.
- Maintain processes to promote responsible utilization of our footprint.
- Provide timely responses to client supply inquiries and proactively create Opportunities for capacity creation.
Recommended Qualifications
- Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
- Strategic thinker with strong analytical and problem-solving skills
- 8+ years of experience in operations, preferably in technology industry
- 5+ years of people management experience, including managing leaders, and a strong desire to develop team members
- Empathy for the client community and passion to create an exceptional experience and provide outstanding support
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members
- Adaptable and energized by a fast-paced environment
- Bachelor’s degree, or equivalent
Location:
PHL Bonifacio Global City - Bonifacio One Technology Tower
Language Requirements:
Time Type:
Full time2024-10-08
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