Facilities Manager - Delivery

Summary

Turning big ideas into brilliant spaces Reporting to: Head of Facilities Are you a natural organiser with a knack for making things happen? Do you love juggling projects, working with suppliers, and seeing plans come to life? If facilities, projects, and problem-solving are your thing, we want you on our team. As our Facilities Project Lead, you’ll be at the heart of shaping and supporting Concentrix workplaces. From new business launches to estate improvements, you’ll lead projects that keep our operations running smoothly, safely, and smartly—all while keeping budgets, timelines, and quality firmly on track.

Description

What You’ll Be Getting Stuck Into?

Think of this role as part project manager, part facilities expert, part master coordinator:

• Leading the facilities workstream for new business wins and growth projects

• Planning, scoping, and delivering capital projects from start to finish

• Preparing tenders and working closely with trusted suppliers and contractors

• Building and managing project plans, timelines, milestones, and budgets

• Coordinating with local facilities teams, compliance, quality, and support functions

• Keeping everything audit-ready, regulation-friendly, and data-accurate

• Managing change smoothly to minimise disruption to day-to-day operations

• Producing clear weekly project updates (no mystery reports here!)

• Ensuring estate plans, diagrams, and site records are always up to date

• Making sure work is completed to a high standard—and fixing it when it’s not

• Planning future space, growth, and resource use in line with business strategy

• Leading, motivating, and coordinating teams across multiple responsibilities

In short: if it involves facilities, projects, people, or planning—you’ll have a hand in it.

What You’ll Bring To The Table

We’re looking for someone who’s confident, capable, and calm under pressure:

• Solid experience working in a facilities environment

• Proven ability to manage suppliers and contractors across the full project lifecycle

• Previous project experience within a contact centre environment

• Strong understanding of both the theory and practice of project management

• Great communication skills—you’re comfortable talking to anyone, at any level

• Confident using MS Word, Excel, and PowerPoint

• A sharp eye for detail and a passion for getting things right

• Health & Safety qualifications? A big plus

Why This Role?

Because this isn’t just about buildings—it’s about creating spaces that help people do their best work. You’ll have real influence, real responsibility, and the chance to leave your mark on a growing, dynamic business.

Sound like your kind of challenge?
We’d love to hear from you.