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Responding to customers via phone, chat, and e-mail (outbound and inbound).
Working with confidential customer information and treating it sensitively.
Presenting proactive, patient, empathetic and understanding attitude.
Russian language skills (C1 level) and English (min. B2 level)
Availability to work flexible hours, sometimes on weekends and local public holidays.
Previous experience in customer service/call center/tourism industry/airline industry is preferred.
Modern workplace in the heart of Katowice.
Team-building events.
Fully paid training to prepare you for direct contact with customers.
Team leader support at every stage of cooperation.
Work with friends - the opportunity to receive a bonus for referring friends.