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Technical Representative, IT Operations

Informationsteknologi
Lokalitet
Queretaro City, Mexico
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Job Title:

Technical Representative, IT Operations

Job Description

The Tech Support It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
Job Description

This is an onsite position located in Queretaro, Mexico

  • Support in project implementation
  • Equipment control in SCCM and Active Directory
  • Inventory control
  • Installation of equipment for new accounts or projects. (new site)
  • Equipment configuration
  • Incident resolution according to SLA
  • Safety of computer equipment
  • Repair of computer equipment
  • Maintenance of computer equipment 

Candidate Profile

  • Bachelor's Degree in related field from a four-year college or university with three to five years of relevant experience
  • And meet timelines on deliverables
  • Knowledge in the management of Windows & Mac OS network configuration.
  • Knowledge in PC Maintenance.
  • Knowledge managing DNS and Active Directory.
  • Proficient in Microsoft Office

Our Benefits and Perks

Life Insurance

Paid leave (parternity, marriage.)

Recognition Program

Referral Program

Discounts

Location:

MEX Queretaro City Av. Epigmenio Gonzalez No. 500

Language Requirements:

Time Type:

Full time

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