Senior People advisor

Job Advert

Are you a people’s person, a problem solver and solutions finder? Are you a confident decision maker, priding yourself on setting high and fair standards to live by?
 
If this sounds like you, this opportunity could be the perfect opportunity to expand your career by joining Concentrix as Senior People Advisor in our Durban office.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
 
Your role will be to guide and support our line managers on complex and high-risk employee relations and support People Activity lead on transition and transformation programmes.
 
We need someone highly responsible who knows how to handle sticky situations with grace and ease. You'll need to be disciplined and excellent at time management as well as flexible to adapt to changing environments and rotational night shifts.
 
If you work efficiently and pay strong attention to accuracy, then this opportunity will allow you to thrive. 
 
Take a step towards endless career opportunities and apply today.
 
What you’ll do in this role:

• Lead on all transformation and change programmes, in conjunction with the People Partners to ensure all projects are managed in line with our culture and values
• Support the business in managing complex individual and collective disputes, delivering outcomes that resolve the issues and maintain harmonious working relationships
• Support complex ER/IR processes including CCMA representation and employee grievances/concerns
• Review and revise People Policies, ensuring all policies are in line with our culture and values, legislation and best practice
• Work with the People & Change Manager and colleagues to identify and implement opportunities for process improvement and effective ways of working to ensure maximum efficiency and delivery
• Support the ongoing process of building and developing a comprehensive suite of management information

Your qualifications:

• 3 years’ experience as HR generalist, ideally within a fast-paced HR shared services environment
• Excellent general knowledge of current and forthcoming employment legislation, case law and best practice
• Strong experience in managing complex Employee Relations cases including dismissal and CCMA representation
• The ability to build key relationships at all levels internally and externally and reach agreement and consensus despite differing goals and priorities
• The ability to provide both verbal and written communication clearly, succinctly, and persuasively
• The ability to exercise sound judgment when dealing with queries and issues and when escalation is appropriate

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the South African law, only applicants who are legally authorised to work in SA will be considered for this position and the appointment will be made in line with the company’s EE Plan.