Job Title:
Technical Customer Support with Italian - work from Katowice
Job Description
Responsibilities:
- Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
- Handling reports regarding the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs
- Helping customers solve technical issues with their devices
- Collaborate with service engineers to obtain technical support
Requirements:
- Knowledge of Italian at and communicative level (min. B2+)
- Knowledge of English enabling understanding of the training content (min. B1+)
- Interest in new technologies
What we offer:
- Flexible employment based on a civil contract
- Work in a modern and comfortable office in the center of Katowice
- Shift work from Monday to Friday (working hours: 10:00-19:00)
- Comprehensive 5-week training in English (fully paid from our side)
Location:
POL Katowice - Global Office Park-Bldg C Flrs 2 & 3
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
