Resource Manager / Team Manager

Standort
Costa Rica

Job Title:

Resource Manager / Team Manager

Job Description

Responsibilities :
•    Assigning available employees to projects in accordance with their skillsets, previous experience, and availability. 
•    Monitoring day-to-day project activities and corresponding resourcing. 
•    Capacity planning, i.e. making sure that a company’s resources have the capacity to work on upcoming projects. 
•    Monitoring and managing employees’ workload, utilization, and overtime hours. 
•    Managing resource conflicts.
•    Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing. 
•    Providing MS project managers with support when it comes to resource management issues or improving resource management processes.  
•    Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly.  
•    Collaborating with the HR department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects.   
•    Being familiar with labor laws as well as resource management trends. 
•    Documenting processes (e.g. weekly utilization report, etc.). 
•    Manage operational and escalation of core services. 
Key Skills required:
•    Client Handling Must Have
•    Communication Skills  Must Have
•    Networking a plus
•    Windows Server a plus
•    VMWare a plus
•    AD  a plus

Location:

CRI Work-at-Home

Language Requirements:

Time Type:

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