Job Title:
Senior Salesforce Architect
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-Remote
Senior Salesforce Architect
Remote (USA)
The technical architects will solution and create design documentation for our concepts in flight. Will work with a variety of different client domains (Billing partner, IT, Business Teams).
YOUR IMPACT
- Ensure scalable and standard methodology solutions to exceed customer needs.
- Guide the evaluation of business and technical requirements.
- Build relationships with main collaborators and team members.
- Be a lead architect for the engagement by coordinating work of multiple architects on the team.
- Align with project and engagement managers to support planning in close collaboration with the customer.
- Review and guide project direction, implementation approach and main artifacts.
- Direct early solution evaluation, including proactive management of issues engagement with executives, the account team, engineering, and product management.
- Hands-on application configuration to meet customer needs.
- Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, and non-technical topics such as communication strategies or executive influence.
REQUIRED QUALIFICATIONS
- Hands-on technical consulting and solution implementation experience on a Salesforce Self Service Platform.
- Design, and optimize business processes with technology and integration.
- Experience in guiding customers and project members in rationalizing and deploying latest technology for business use cases.
- Rapidly learn new technologies as well as.
QUALIFICATIONS
- 4+ years of experience as a SF Tech Architect in a large/enterprise sized organization with leadership driving an organizational transformation in a matrixed organization.
- Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
- A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
Desired Certifications
- Experience Cloud Consultant
- Service Cloud Consultant
- System Architect
- Application Architect
- Platform Developer I..
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here.
