Open your career at Webhelp with Airbnb

Whether you’re skilled in mediating between hosts and guests or enjoy assisting our community in navigating through the Airbnb website, we have roles that fit your expectations and experience. Depending on your role, relocation opportunities may be available through the Webhelp International Mobility Program. Whether you want to work in your own country or choose to move abroad, take a look at our opportunities in Greece and Romania.

As a Customer Service Advisor, you will be front and center, assisting our community of hosts and guests with the Airbnb services. Once you become an expert in all things Airbnb, you will answer the customers’ questions and feedback about the website and booking policies or troubleshoot users’ technical concerns. And since we want you to succeed in your new career, we will train you in all of the above. Most of the roles do not require any experience, just a willingness to learn and grow!

• Competitive compensation with additional benefits
• Opportunity to work from home
• Airbnb lodging vouchers ($300)
• Welcome bonuses and/or performance bonuses, depending on the role
• Paid training and coaching
• Discounts, vouchers, and offers at our partners
• Courses and career development programs on leadership and management
• Access to wellness and sports activities through our WebHEALTH initiative
• Modern work offices and team dynamics that support feedback and transparency
• Growth opportunities in an environment that values your continuous success
• A multicultural and multilingual community of colleagues
• Possibility of relocation, depending on the role