{"id":904,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:04","modified_gmt":"2026-02-17T03:06:04","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/es\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"904\" class=\"elementor elementor-904 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;para padres y madres\\npara estudiantes\\ndesde casa\\nen el extranjero\\npara l\\u00edderes\\npara exploradores\\npara todo el mundo&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Empleos<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tpara&nbsp;padres&nbsp;y&nbsp;madres\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpara&nbsp;estudiantes\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdesde&nbsp;casa\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\ten&nbsp;el&nbsp;extranjero\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpara&nbsp;l\u00edderes\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpara&nbsp;exploradores\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tpara&nbsp;todo&nbsp;el&nbsp;mundo\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/es\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Buscar empleo por t\u00edtulo o palabra clave\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Ubicaci\u00f3n<\/option>\n                        <option value=\"\">Todos los pa\u00edses<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Argelia<\/option>\n                                                    <option value=\"Argentina\">Argentina<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">B\u00e9lgica<\/option>\n                                                    <option value=\"Benin\">Ben\u00edn<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosnia y Herzegovina<\/option>\n                                                    <option value=\"Brazil\">Brasil<\/option>\n                                                    <option value=\"Bulgaria\">Bulgaria<\/option>\n                                                    <option value=\"Canada\">Canad\u00e1<\/option>\n                                                    <option value=\"China\">China<\/option>\n                                                    <option value=\"Colombia\">Colombia<\/option>\n                                                    <option value=\"Costa Rica\">Costa Rica<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Curazao<\/option>\n                                                    <option value=\"Czechia\">Chequia<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Costa de Marfil<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Egypt\">Egipto<\/option>\n                                                    <option value=\"El Salvador\">El Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francia<\/option>\n                                                    <option value=\"Georgia\">Georgia<\/option>\n                                                    <option value=\"Germany\">Alemania<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecia<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Hungr\u00eda<\/option>\n                                                    <option value=\"India\">India<\/option>\n                                                    <option value=\"Indonesia\">Indonesia<\/option>\n                                                    <option value=\"Ireland\">Irlanda<\/option>\n                                                    <option value=\"Italy\">Italia<\/option>\n                                                    <option value=\"Jamaica\">Jamaica<\/option>\n                                                    <option value=\"Japan\">Jap\u00f3n<\/option>\n                                                    <option value=\"Jordan\">Jordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Letonia<\/option>\n                                                    <option value=\"Lithuania\">Lituania<\/option>\n                                                    <option value=\"Madagascar\">Madagascar<\/option>\n                                                    <option value=\"Malaysia\">Malasia<\/option>\n                                                    <option value=\"Mexico\">M\u00e9xico<\/option>\n                                                    <option value=\"Morocco\">Marruecos<\/option>\n                                                    <option value=\"Netherlands\">Pa\u00edses Bajos<\/option>\n                                                    <option value=\"Nicaragua\">Nicaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Noruega<\/option>\n                                                    <option value=\"Peru\">Per\u00fa<\/option>\n                                                    <option value=\"Philippines\">Filipinas<\/option>\n                                                    <option value=\"Poland\">Polonia<\/option>\n                                                    <option value=\"Portugal\">Portugal<\/option>\n                                                    <option value=\"Romania\">Rumania<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudita<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapur<\/option>\n                                                    <option value=\"Slovakia\">Eslovaquia<\/option>\n                                                    <option value=\"South Africa\">Sud\u00e1frica<\/option>\n                                                    <option value=\"Spain\">Espa\u00f1a<\/option>\n                                                    <option value=\"Suriname\">Surinam<\/option>\n                                                    <option value=\"Sweden\">Suecia<\/option>\n                                                    <option value=\"Switzerland\">Suiza<\/option>\n                                                    <option value=\"Thailand\">Tailandia<\/option>\n                                                    <option value=\"Tunisia\">T\u00fanez<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Emiratos \u00c1rabes Unidos<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Estados Unidos<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>AVISO: alerta de fraude en la contrataci\u00f3n<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tComprender nuestro proceso de contrataci\u00f3n es esencial para protegerse de las estafas de contrataci\u00f3n online, que van en aumento. T\u00f3mese un momento para repasar nuestro proceso de contrataci\u00f3n, los esquemas de contrataci\u00f3n m\u00e1s comunes y lo que puede hacer para denunciar una actividad que considere fraudulenta. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Leer m\u00e1s (en ingl\u00e9s)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSeleccionado solo para ti \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Experimenta las grandes oportunidades de una carrera innovadora <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Opciones de filtro<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Borrar todo<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrar por<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Idioma<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Todos los idiomas<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Ciudad<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Todas las ciudades<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Categor\u00eda<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Todas las categor\u00edas<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Postularse (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"807\",\"campaign_id\":\"28871\",\"campaign_title\":\"Sr. Administrative Assistant I R1774165\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Shared Services Supervisor\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The HR Shared Services Supervisor will oversee PRO, immigration, employee administration, and recruitment activities across Concentrix UAE operations. The role will ensure regulatory compliance, timely visa processing, efficient employee services, workforce readiness, and seamless onboarding across all accounts.\",\"long_description\":\"<h3>Key Responsibilities<\/h3><p><b>1. PRO &amp; Immigration Services<\/b><\/p><ul><li>Manage end-to-end employee visa applications, renewals, transfers, amendments, and cancellations.<\/li><li>Coordinate employment permits, medical fitness tests, Emirates ID applications, and residency formalities.<\/li><li>Liaise with Free Zone Authorities, ICP, GDRFA, MOHRE (where applicable), and other government entities.<\/li><li>Maintain visa expiry trackers and ensure proactive renewals to avoid penalties or operational disruptions.<\/li><li>Coordinate employee visa transitions, including bulk transfers to Concentrix sponsorship.<\/li><li>Handle labour complaints, immigration queries, government notices, and related escalations in coordination with HR and Legal.<\/li><li>Manage external PRO service providers, ensuring timely processing, cost control, and service quality.<\/li><\/ul><p><b>2. HR Administration &amp; Employee Services<\/b><\/p><ul><li>Manage employee joining formalities, personnel documentation, and onboarding coordination.<\/li><li>Maintain accurate employee records, visa documents, employment contracts, and statutory compliance trackers.<\/li><li>Support employee transfers, exits, final documentation, and visa cancellations.<\/li><li>Address employee queries related to visas, employment documentation, and government procedures.<\/li><li>Coordinate with HR, Payroll, Finance, and Operations to ensure smooth employee lifecycle management.<\/li><\/ul><p><b>3. Governance, Reporting &amp; Compliance<\/b><\/p><ul><li>Ensure compliance with UAE labour laws, immigration regulations, and applicable Free Zone requirements.<\/li><li>Maintain centralized visa, employee administration, and recruitment dashboards.<\/li><li>Provide daily, weekly, and monthly updates on pending applications, renewals, employee issues, and service delivery.<\/li><li>Monitor service-level agreements, proactively identify risks, and implement process improvements.<\/li><li>Supervise recruitment and PRO activities, ensuring accountability, accurate documentation, and timely resolution of escalations.<\/li><\/ul><p><b>4. Talent Acquisition &amp; Hiring Support<\/b><\/p><ul><li>Manage end-to-end recruitment for frontline, supervisory, and professional positions across UAE accounts.<\/li><li>Coordinate hiring requirements, workforce plans, and approved job requisitions with Operations.<\/li><li>Oversee candidate sourcing, screening, interviews, selection, offer management, and onboarding.<\/li><li>Ensure recruitment targets and agreed hiring turnaround times are achieved.<\/li><li>Maintain recruitment trackers, hiring dashboards, and regular progress reporting.<\/li><li>Identify sourcing challenges and implement strategies to improve recruitment effectiveness.<\/li><\/ul>\",\"ats_external_id\":\"R1774165\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-28T04:04:32.176+08:00\",\"created_at\":\"2026-10-28T02:06:57.039+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"organization_reference_id\":\"CAE02\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"imane.bentoto@concentrix.com\"},\"first_name\":\"Bentoto Felek, Imane\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"},{\"id\":\"985452\",\"wid\":\"8248618ae686101966ca9f2c6e710000\",\"descriptor\":\"Vicky Gajjar (985452)\"},{\"id\":\"102377978\",\"wid\":\"d5b3219023f0102b3df892e36cd30000\",\"descriptor\":\"Imane Bentoto Felek (102377978)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1049\",\"descriptor\":\"Sr. Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/HR-Shared-Services-Supervisor_R1774165\/apply\",\"job_requisition_id\":\"R1774165\"}],\"organizations\":[{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"custom_reference_id\":null,\"company_reference_id\":\"CAE02\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1774165\",\"wid\":\"8890cd312e36103b11012b85cf050000\",\"descriptor\":\"HR Shared Services Supervisor\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h3>Qualifications &amp; Experience<\/h3><ul><li>Bachelor&#39;s degree in Human Resources, Business Administration, or a related field.<\/li><li><b>4\u20136 years of relevant experience<\/b> in HR operations, employee administration, PRO, immigration, or recruitment, including supervisory or team coordination experience.<\/li><li>Strong knowledge of UAE labour laws, visa procedures, immigration requirements, and Free Zone regulations.<\/li><li>Experience in high-volume recruitment and employee onboarding is preferred.<\/li><li>Strong stakeholder management, communication, reporting, and problem-solving skills.<\/li><li>Proficiency in MS Office and HR\/recruitment systems; Workday experience is an advantage.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"808\",\"campaign_id\":\"28869\",\"campaign_title\":\"Operations Manager I R1774205\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.he role is responsible for driving performance, ensuring service excellence, and managing Team Leaders and Brand Ambassadors to deliver a seamless, high\u2011quality client experience. This position requires strong leadership, operational rigor, and the ability to uphold CRC service standards across all touchpoints.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><br \/><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022Experience in Luxury Customer Relations Centre.<\/p><p> \u2022Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Background in <b>customer service within premium environments<\/b> (Retail, Hospitality, Luxury preferred)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><br \/><p>\u2022 Experience in leading sales teams<\/p><br \/><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774205\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-28T02:07:58.318+08:00\",\"created_at\":\"2026-10-28T02:06:56.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"organization_reference_id\":\"CAE02\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"imane.bentoto@concentrix.com\"},\"first_name\":\"Bentoto Felek, Imane\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"},{\"id\":\"102377978\",\"wid\":\"d5b3219023f0102b3df892e36cd30000\",\"descriptor\":\"Imane Bentoto Felek (102377978)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Account-Manager_R1774205\/apply\",\"job_requisition_id\":\"R1774205\"}],\"organizations\":[{\"wid\":\"cbcdf657d0b310357a63e01e68560000\",\"descriptor\":\"25860 - Richemont - 980009121\",\"reference_id\":\"980009121\",\"custom_reference_id\":\"980009121\",\"company_reference_id\":null},{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"custom_reference_id\":null,\"company_reference_id\":\"CAE02\"},{\"wid\":\"25e7c60f275c1036f96c760a078c0000\",\"descriptor\":\"W100A0 Richemont\",\"reference_id\":\"W100A0\",\"custom_reference_id\":\"W100A0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaima.ayadi@concentrix.com\"},\"first_name\":\"Chaima AYADI (166815)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774205\",\"wid\":\"509aff2cbc00103b10514827965f0000\",\"descriptor\":\"Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h3><b>Core Competencies<\/b><\/h3><ul><li>Proactive, solution\u2011oriented mindset<\/li><li>Strong analytical and organizational capabilities<\/li><li>Exceptional attention to detail<\/li><li>High emotional intelligence and client empathy<\/li><li>Strong decision\u2011making and negotiation skills<\/li><li>Crisis management and stress resilience<\/li><li>Customer\u2011centric approach with service excellence orientation<\/li><\/ul><h3><b>Communication &amp; Leadership<\/b><\/h3><ul><li>Excellent verbal and written communication skills<\/li><li>Ability to lead, motivate, and influence diverse teams<\/li><li>Positive behavior, strong team spirit, and collaborative working style<\/li><li>Mandatory bilingual proficiency: <b>English &amp; Arabic<\/b> (preferably native speaker of the represented market)<\/li><\/ul><h3><b>Technical Skills<\/b><\/h3><ul><li>Advanced computer literacy (Excel, CRM systems, reporting tools)<\/li><li>Ability to interpret data, identify trends, and present insights clearly<\/li><li>Comfortable working with IT teams on system enhancements and campaign automation<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"809\",\"campaign_id\":\"28863\",\"campaign_title\":\"Team Leader, Operations R1776639\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with German\",\"street\":\"POL Katowice - Global Office Park-Bldg C Flrs 2 & 3\",\"address\":\"POL Katowice - Global Office Park-Bldg C Flrs 2 & 3\",\"city\":\"Katowice\",\"state\":null,\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? &nbsp;Then an Automotive Consumer Affairs Specialist - Tier 3 position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Consumer Affairs Specialist - Tier 3, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Consumer Affairs Specialist, you will:<\/p><ul><li><p>Serve as the primary point of contact for complex and escalated customer concerns, ensuring timely, professional, and resolution-focused case management.<\/p><\/li><li><p>Communicate effectively with a broad range of stakeholders, including Attorney General offices, legal representatives, retailers, consumers, Regional Managers, Regional Warranty Consumer Affairs Managers, regulatory agencies, and internal business partners.<\/p><\/li><li><p>Evaluate customer claims for Lemon Law and warranty-related eligibility by reviewing repair histories, supporting documentation, applicable laws, and company policies.<\/p><\/li><li><p>Lead complex case investigations by gathering facts, analyzing root causes, and collaborating with internal and external partners to drive resolution.<\/p><\/li><li><p>Manage Attorney General complaints, Better Business Bureau (BBB) complaints, regulatory inquiries, and other high-visibility customer concerns.<\/p><\/li><li><p>Partner closely with retailers, Regional Managers, Regional Warranty Consumer Affairs Managers, and field personnel to investigate issues and ensure timely case progression.<\/p><\/li><li><p>Facilitate communication between customers, retailers, field teams, and internal stakeholders to support efficient case resolution and positive customer outcomes.<\/p><\/li><li><p>Ensure all case documentation is accurate, complete, and maintained in accordance with company policies, procedures, and regulatory requirements.<\/p><\/li><li><p>Monitor response timelines, service level agreements (SLAs), and regulatory deadlines to ensure compliance and timely case closure.<\/p><\/li><li><p>Prepare clear, professional written communications for customers, legal representatives, regulatory agencies, and internal leadership.<\/p><\/li><li><p>Exercise sound judgment, professionalism, and discretion when handling sensitive customer, legal, and regulatory matters.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Consumer Affairs Specialist role include:<\/p><ul><li><p>Associate or Bachelor's degree preferred, or equivalent combination of education and relevant work experience.<\/p><\/li><li><p>Minimum of 1-2 years of experience in customer relations, case management or a related field.<\/p><\/li><li><p>Proven ability to manage complex, sensitive, and escalated customer cases with minimal supervision.<\/p><\/li><li><p>Exceptional written and verbal communication skills with the ability to effectively communicate across all levels of the organization.<\/p><\/li><li><p>Strong critical thinking, analytical, problem-solving, and decision-making skills.<\/p><\/li><li><p>Excellent organizational and time management skills with the ability to effectively manage multiple priorities and deadlines.<\/p><\/li><li><p>Strong attention to detail and commitment to maintaining accurate and thorough case documentation.<\/p><\/li><li><p>Advanced proficiency in Microsoft Office applications and case management systems.<\/p><\/li><li><p>Demonstrated ability to interpret policies, procedures, and regulatory requirements while applying sound business judgment.<\/p><\/li><li><p>Ability to work independently in a fast-paced environment while consistently meeting quality, productivity, and compliance expectations.<\/p><\/li><li><p>Commitment to delivering an exceptional customer experience while balancing customer advocacy and business objectives.<\/p><\/li><li><p>Must be available to work assigned business hours without exceptions or restrictions. ( Mon-Fri 9am-8pm EST)<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $23\/hour (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4346911a1ab39c7b\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T20:16:52.921Z\",\"created_at\":\"2026-10-27T19:58:50.285Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1E4ZCPXG6SNXMFZXFT7A2P0T6Z8MNZTJ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1E4ZCPXG6SNXMFZXFT7A2P0T6Z8MNZTJ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"812\",\"campaign_id\":\"28822\",\"campaign_title\":\"Team Leader, Operations R1769061\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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The ideal candidate will have a strong background in Utilization Management (UM), appeals processing, and case validation, with hands-on experience in Medicare UM or Appeals. 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Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392447\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/PHRN-and-Medical-Allied_R1776175\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/PHRN-and-Medical-Allied_R1776175\/apply\",\"job_requisition_id\":\"R1776175\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"},{\"id\":\"CF Pricing Group\",\"wid\":\"0227dc387a0901a1792bd014ed652ae7\",\"descriptor\":\"Pricing Group\"},{\"id\":\"CF People Solutions 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Qualifications\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li><b>Must be a Philippine Registered Nurse (PHRN)<\/b> in good standing.<\/li><li><b>Minimum of 1 year of experience in Utilization Management (UM)<\/b> or Appeals, with <b>at least 6 months handling Medicare UM or Appeals 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UM.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"594\",\"campaign_id\":\"45462\",\"campaign_title\":\"Advisor I, Transaction Processing R1776172\",\"campaign_type\":\"job_application\",\"job_title\":\"Commercial, Sales, Growth 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in 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As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/b><\/p><p><b>\u00a0<\/b><\/p><p><b><u>Essential Duties and Responsibilities<\/u>:<\/b><\/p><ul><li><b>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/b><\/li><li><b>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/b><\/li><li><b>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/b><\/li><li><b>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/b><\/li><li><b>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth 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43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r einen bekannten Tabakhersteller<\/strong>.<br \/><br \/><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr&nbsp;<\/li>\\n<li>Supportsprachen: Deutsch &amp; Englisch<\/li>\\n<li>Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>F&uuml;hre <strong>klassische Zufriedenheitsabfragen<\/strong> bei Kunden durch und <strong>f&uuml;hre Beratungen durch<\/strong><\/li>\\n<li><strong>Informiere<\/strong> die Kunden <strong>&uuml;ber<\/strong> <strong>relevante Themen und Garantiebestimmungen <\/strong>rund um den Tabakerhitzer<\/li>\\n<li>Unterst&uuml;tze Kunden <strong>beim Onboarding-Prozess, <\/strong>einschlie&szlig;lich der <strong>Registrierung <\/strong>und Beantwortung von Fragen<\/li>\\n<li><strong>Biete<\/strong> den Kunden <strong>passende Produkte f&uuml;r ihre Bed&uuml;rfnisse an<\/strong><\/li>\\n<li><strong>Interviewe die Kunden<\/strong> zu weiteren relevanten Themen<\/li>\\n<li>Neben der sorgf&auml;ltigen Dokumentation stellst du die&nbsp;<strong>Kundenzufriedenheit via Outbound-Anruf&nbsp;sicher<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<br \/><br \/><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast einen<strong> abgeschlossenen Schulabschluss<\/strong><\/li>\\n<li>Du bringst idealerweise bereits <strong>Erfahrung im Kundenservice, Helpdesk oder im Verkauf<\/strong> mit<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du kennst dich mit Technik aus<\/strong>, um dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.&nbsp;<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du kannst die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 bis 20:00 Uhr) <strong>flexibel abdecken<\/strong><\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1245\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-27T08:54:13.261+01:00\",\"created_at\":\"2026-10-27T08:48:48.074+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"813\",\"campaign_id\":\"28801\",\"campaign_title\":\"Software Engineer II (TCF) R1775961\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Engineer: Application Security\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>V \u2013 Sr. Engineer: Application Security Position: Senior Security Engineer \u2013 AppSec Department: 9909153 - IT Mountain Applications <br \/><br \/>Job Summary: The Senior Application Security Engineer acts as the bridge between Information Security and our Software Development teams. This role is responsible for securing the Software Development Life Cycle (SDLC) by integrating security tooling directly into CI\/CD pipelines and performing technical security assessments on proprietary applications. <br \/><br \/>Crucially, this role is a cultural leader. You will build and nurture a &#34;Security Champions&#34; program, empowering developers to take ownership of security within their own products. You are not just finding bugs; you are teaching teams how to build secure code by design, fostering a partnership based on trust and mutual goals. <br \/><br \/>Who you are: <br \/><br \/>\u2022 Developer-Centric: You think like a developer because you have been one. You understand the pressure of sprint deadlines and strive to make security &#34;frictionless.&#34; <br \/>\u2022 Relationship Builder: You know that the best way to secure software is to have the developers on your side. You approach vulnerability discussions with empathy and a &#34;how do we fix this together&#34; attitude. <br \/>\u2022 Curious &amp; Technical: You love digging into code logic to find the flaw that automated scanners missed. <br \/>\u2022 Teacher &amp; Mentor: You enjoy explaining why a Cross-Site Scripting (XSS) vulnerability is dangerous and demonstrating how to write the code to prevent it. <br \/>\u2022 Pragmatic: You can distinguish between a theoretical risk and a practical exploit, helping business leaders make informed shipping decisions. <br \/><\/p><p>Responsibilities include: <br \/><br \/>\u2022 Security Champions Program: Help to launch, and manage a formal Security Champions program. Identify key advocates within development teams, provide them with advanced training, and build a community of practice. <br \/>\u2022 Secure SDLC (DevSecOps): Engineer and maintain the integration of security testing tools (SAST, DAST, SCA) into the CI\/CD pipeline (e.g., Azure DevOps, Jenkins, GitLab) to provide rapid feedback to developers. <br \/>\u2022 Application Security Testing: Conduct manual and automated penetration tests and code reviews on web applications, APIs, and mobile apps prior to release. <br \/>\u2022 Threat Modeling: Partner with engineering teams during the architecture\/design phase to perform threat modeling (STRIDE\/PASTA), identifying design flaws before code is even written. <br \/>\u2022 Vulnerability Management (AppSec): Triaging results from application scans, removing false positives, and creating clear, actionable Jira tickets for engineering teams. <br \/>\u2022 Developer Training: Create and deliver secure coding training (e.g., OWASP Top 10) tailored to the specific technology stacks used by the organization. <br \/>\u2022 Tool Engineering: Evaluate application security technologies and their reports (e.g., Stackhawk, or Qualys WAS). <br \/>\u2022 Policy &amp; Standards: Assist in developing application security standards and coding guidelines that align with industry frameworks (ASVS, NIST). 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Title: Senior React Native Engineer<\/b><\/p><p><b>Location: <\/b> <b>Frisco TX - Hybrid role (3 days onsite\/week)<\/b><\/p><br \/><p>We\u2019re looking for a senior, hands-on React Native Engineer to build and maintain high-impact mobile flows within the Client application. In this highly visible role, you will partner closely with native iOS and Android engineering chapters to deliver seamless, production-ready experiences and help shape the transition from native to hybrid mobile development where it makes the most sense. 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><br \/><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1773899\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"2100\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-10-27T22:06:22.022+08:00\",\"created_at\":\"2026-10-26T22:04:42.860+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODc4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"natalia.galvis@concentrix.com\"},\"first_name\":\"Galvis Angarita, Natalia Paola\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102600311\",\"wid\":\"da7d7d2449a21010318b8e3c72850000\",\"descriptor\":\"Natalia Galvis Angarita (102600311)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Trainer-II_R1773899\/apply\",\"job_requisition_id\":\"R1773899\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"867f2b8969131037166ad8f268dc0000\",\"descriptor\":\"W103H7 Mercado Libre HSP\",\"reference_id\":\"W103H7\",\"custom_reference_id\":\"W103H7\",\"company_reference_id\":null},{\"wid\":\"b923cbad6ef71036db39261b485c0000\",\"descriptor\":\"27294 - Mercado Libre - 980011122\",\"reference_id\":\"980011122\",\"custom_reference_id\":\"980011122\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christine.horna@concentrix.com\"},\"first_name\":\"Christine Horna Magui\u00f1a (102601003)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1773899\",\"wid\":\"77541a23f9c7103ab3ee843d2f2c0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Cliente establece requisitos del puesto:<\/p><p><b>Estudios:<\/b> Es requisito que el formador posea estudios superiores completos o en curso, con al menos un a\u00f1o lectivo ya realizado. Se aceptan las modalidades de licenciatura, profesorado o tecnicatura, en cualquier \u00e1rea de conocimiento. Para la comprobaci\u00f3n de este criterio, se aceptar\u00e1n exclusivamente documentos oficiales emitidos por la instituci\u00f3n de ense\u00f1anza, que deber\u00e1n contener: \u25cf Nombre completo del estudiante \u25cf Nombre de la carrera \u25cf Porcentaje (%) de avance o per\u00edodo actual cursado \u25cf Fecha de emisi\u00f3n del documento Ejemplos de documentos v\u00e1lidos: diploma, anal\u00edtico o certificado de alumno regular. *Todos los documentos est\u00e1n sujetos a validaci\u00f3n por la squad de formadores. Eventuales irregularidades ser\u00e1n comunicadas y exigir\u00e1n el reenv\u00edo de la documentaci\u00f3n.<\/p><br \/><p><b>Experiencia Profesional:<\/b> Es requisito tener al menos 1 (un) a\u00f1o de experiencia comprobable en funciones relacionadas con la Formaci\u00f3n y\/o Customer Experience (CX). La experiencia es v\u00e1lida tanto para profesionales provenientes de equipos de Mercado Libre como de otras empresas, siempre que est\u00e9 debidamente documentada conforme a los criterios detallados a continuaci\u00f3n. Criterios de validaci\u00f3n por perfil de candidato: \u25cf Candidatos Internos (Promociones) Para profesionales que ya forman parte de la empresa, la elegibilidad se evaluar\u00e1 en funci\u00f3n de los indicadores de desempe\u00f1o (KPIs) del per\u00edodo en operaci\u00f3n, contemplando m\u00e9tricas como: \u25cf NPS \/ CSAT \u25cf TDI \u25cf Matriz de Faltas \u25cf Outros indicadores aplic\u00e1veis ao perfil Candidatos Externos (Contrataciones de Mercado) Para profesionales contratados externamente, es obligatoria la comprobaci\u00f3n de la experiencia previa mediante uno de los siguientes documentos: \u25cf Copia o captura de pantalla de la Libreta de Trabajo \/ ANSES (p\u00e1gina de aportes\/contratos); o \u25cf Copia o escaneo de las p\u00e1ginas de contrato e identificaci\u00f3n de la Libreta de Trabajo f\u00edsica. <\/p><br \/><p>Herramientas \u25cf Dominio de Microsoft Office Suite y Google Workspace (G Suite). \u25cf Deseable: conocimiento de plataformas educativas virtuales y LMS (Learning Management System). \u25cf Dominio de herramientas de inteligencia artificial. Metodolog\u00edas (Deseables) \u25cf Experiencia o conocimiento en metodolog\u00edas de aprendizaje de adultos: Andragog\u00eda, modelo ADDIE, evaluaci\u00f3n Kirkpatrick, Flipped Classroom. Disponibilidad \u25cf Flexibilidad horaria para adaptarse a los turnos de la operaci\u00f3n asignada.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"818\",\"campaign_id\":\"28739\",\"campaign_title\":\"Team Leader, Operations R1774525\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Sales\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2><b><span style=\\\"font-size:inherit\\\">&#34;Sei pront* a entrare in un ruolo da\u00a0<\/span><\/b><i><b><span style=\\\"font-size:inherit\\\">Gamechanger<\/span><\/b><\/i><b><span style=\\\"font-size:inherit\\\">\u00a0dove puoi fare davvero la differenza?<\/span><\/b><\/h2><p><span style=\\\"font-size:inherit\\\">Concentrix \u00e8 alla ricerca di un<\/span><span style=\\\"color:#b6424c\\\"><b><span style=\\\"font-size:inherit\\\">]<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><b><span style=\\\"font-size:inherit\\\">Team Leader Sales<\/span><\/b><span style=\\\"font-size:inherit\\\"> con focus sulle tecniche di vendita per unirsi al nostro dinamico team presso la sede di Lecce.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">Se hai passione <\/span><span style=\\\"color:#b6424c\\\"><span style=\\\"font-size:inherit\\\">per la vendita nell&#39;ambito del customer care<\/span><\/span><span style=\\\"font-size:inherit\\\"> e desideri intraprendere una nuova sfida professionale con noi, vogliamo conoscerti!<\/span><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Come Team Leader riporterai direttamente all&#39;Operations Manager e sarai responsabile della gestione operativa del team, del monitoraggio delle performance e del raggiungimento degli obiettivi di <\/span><\/b><span style=\\\"color:#b6424c\\\"><b><span style=\\\"font-size:inherit\\\">lead generation e conversione<\/span><\/b><\/span><b><span style=\\\"font-size:inherit\\\">.<\/span><\/b><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Responsabilit\u00e0 principali:<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Lead and Inspire:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Supervisionerai un team di <\/span><b><span style=\\\"font-size:inherit\\\">\u00a0agenti di customer service<\/span><\/b><span style=\\\"font-size:inherit\\\">, garantendo che il loro lavoro e la loro presenza siano conformi alle politiche aziendali.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Coaching to Success:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Fornirai coaching regolari ai membri del team per raggiungere e superare gli obiettivi di performance.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Performance Management:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Identificherai criticit\u00e0 e implementerai i vari piani di miglioramento, inclusa la gestione di azioni correttive del team per raggiungere i KPI previsti.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Achieve Excellence :<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Assicurerai che i servizi rispettino i KPI contrattuali e gli obiettivi finanziari.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Communication Expert:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Stabilirai aspettative chiare e fornirai aggiornamenti tempestivi al team.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Handle Escalation:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Interverrai in situazioni complesse o critiche con professionalit\u00e0.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Meeting Management:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Condurrai Team Meeting per condividere informazioni, favorendo un ambiente inclusivo e rispettoso delle policy aziendali.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">KPI e SAL:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Monitorerai costantemente i KPI e parteciperai alle\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">SAL (Service Alignment Meetings)<\/span><\/b><span style=\\\"font-size:inherit\\\">.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Stay informed:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Da Active learner sarai sempre informato sui processi interni e parteciperai alle varie attivit\u00e0 con lo scopo di accrescere il tuo bagaglio di competenze.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Promote Values:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Incarnerai e promuoverai i valori di Concentrix attraverso il tuo comportamento e atteggiamento.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Chi cerchiamo, un* #gamechanger<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Communication Oriented:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Ottime capacit\u00e0 verbali e scritte, <\/span><span style=\\\"color:#b6424c\\\"><span style=\\\"font-size:inherit\\\">sar\u00e0 <\/span><\/span><span style=\\\"font-size:inherit\\\">un plus la conoscenza dell\u2019inglese a livello B2.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Sales Oriented<\/span><\/b><span style=\\\"font-size:inherit\\\">: Essere a conoscenze del mondo del Sales in ambito Customer Service, delle tecniche di vendita, della conoscenza della gestione delle obiezioni.<\/span>\u00a0<\/li><li><b><span style=\\\"font-size:inherit\\\">Inspirator and Mentor :<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Capacit\u00e0 di guidare team, gestire priorit\u00e0 e multitasking.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Flexible:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Disponibile a lavorare su turni dal Luned\u00ec al Venerdi nella fascia oraria\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">08:00 \u2013 21:00<\/span><\/b><\/li><li><b><span style=\\\"font-size:inherit\\\">Active Mentor:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Forte motivazione nel coaching e nello sviluppo dei collaboratori.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Plus:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Esperienza in vendite e attivit\u00e0 outbound<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0sar\u00e0 considerata un vantaggio.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Perch\u00e9 unirti a noi?<\/span><\/b><\/p><ul><li><b><span style=\\\"font-size:inherit\\\">Stabilit\u00e0:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Contratto a tempo indeterminato - CCNL Telecomunicazioni - 6 Mesi periodo di prova<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Fascia retributiva\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">24.000 - 26.000<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Retribuzione competitiva:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Salario &#43; Bonus<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Formazione continua:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Accesso a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix University<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0e\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">LinkedIn Learning<\/span><\/b><span style=\\\"font-size:inherit\\\">.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Crescita professionale:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Opportunit\u00e0 di sviluppo in un contesto internazionale.<\/span><\/li><li><b><span style=\\\"font-size:inherit\\\">Sede di Lavoro:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0Lecce<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Diversity Disclaimer:<\/span><\/b><\/p><p><span style=\\\"font-size:inherit\\\">At Concentrix, we respect and celebrate the diversity of our game-changers. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a French Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a French Bilingual Customer Service Representative, you\u2019ll:<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Offer additional products and\/or services&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00b7&nbsp;&nbsp;Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Courteous with strong customer service orientation&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to effectively communicate, both written and verbally&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to learn including strong problem solving skills&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Dependable with proficient attention to detail&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Ability to work as a team member, as well as independently&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $22.50hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-b878adc123eb52a4\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T14:28:29.060Z\",\"created_at\":\"2026-10-26T15:06:04.282Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Y0BQMX1QGHAZGNBMG3F5Q0KQ2NHQBVB1\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"118\",\"campaign_id\":\"1111\",\"campaign_title\":\"MSFT Sales Engineer Azure \/ Czech or Slovak \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer (Azure) with Czech or Slovak\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager<\/li>\\n<li>Present Microsoft&rsquo;s Cloud value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.<\/li>\\n<li>Provide technical product overview and insights pertinent to customer needs and usage scenarios.<\/li>\\n<li>Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Demonstrate aspects of the technical and business solution to customers over Teams<\/li>\\n<li>Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions<\/li>\\n<li>Develop a Level 300 knowledge of Microsoft&rsquo;s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, Az 900 certification is preferred<\/li>\\n<li>Act as the key technical contact for the SMB Vendor Tele team with potential customers<\/li>\\n<li>Conduct group and one-on-one training across the Center on subjects of expertise<\/li>\\n<li>Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics<\/li>\\n<li>Constantly research and educate yourself with the newest developments in cloud capabilities and pricing for both Microsoft and competitors.<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/li>\\n<li>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/li>\\n<li>Experience creating, deploying, and operating large-scale applications on AWS\/Azure\/GCP<\/li>\\n<li>Should understand the cost of different cloud services and optimizations.<\/li>\\n<li>Should have experience with all major AWS (or) Azure services.<\/li>\\n<li>Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and technology management.<\/li>\\n<li>Proficient in the Microsoft Cloud adoption framework in planning, designing, and delivering solutions.<\/li>\\n<li>Azure Certifications are a must.<\/li>\\n<li>Should have hands-on experience working on the Cloud (AWS, Azure).<\/li>\\n<li>Bachelor&rsquo;s degree in computer science, mathematics, or engineering.<\/li>\\n<li>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role<\/li>\\n<li>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/li>\\n<li>Passion for cloud technologies and changing the world.<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Czech or Slovak: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1111\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:10:08.538+02:00\",\"created_at\":\"2026-10-26T14:06:13.743+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"119\",\"campaign_id\":\"1107\",\"campaign_title\":\"MSFT Inside Sales AM \/ Hungarian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with Hungarian \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Hungarian: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1107\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:09:22.578+02:00\",\"created_at\":\"2026-10-26T13:42:10.509+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA3?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"120\",\"campaign_id\":\"1106\",\"campaign_title\":\"MSFT Inside Sales AM \/ Czech or Slovak \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with Czech or Slovak\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<li><strong>Czech or Slovak: Fluent or Native (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1106\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-26T14:08:32.413+02:00\",\"created_at\":\"2026-10-26T13:41:41.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"121\",\"campaign_id\":\"1103\",\"campaign_title\":\"MSFT Inside Sales AM \/ English \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.<\/li>\\n<li>Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.<\/li>\\n<li>Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.<\/li>\\n<li>Obsess over Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.<\/li>\\n<li>Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/li>\\n<li>Position competitive offerings and solutions in the context of customer needs and experiences<\/li>\\n<li>Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.<\/li>\\n<li>Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline)<\/li>\\n<li>Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities\/day<\/li>\\n<li>Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.<\/li>\\n<li>Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;<\/li>\\n<li>Hybrid role - Mon - Fri 09:00 - 18:00<br \/><br \/><strong>Requirements:<\/strong><\/li>\\n<li>High school diploma required; Bachelor&rsquo;s degree preferred.<\/li>\\n<li>2-3+ years&rsquo; sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.<\/li>\\n<li>Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.<\/li>\\n<li>Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.<\/li>\\n<li>Microsoft Fundamentals certification on Azure\/Modern Workplace\/BizApps is preferred<\/li>\\n<li>A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.<\/li>\\n<li>Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations<\/li>\\n<li>General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately<\/li>\\n<li>Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration<\/li>\\n<li>Solid time management skills and ability to work independently or under supervision with a high level of integrity<\/li>\\n<li>Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.<\/li>\\n<li>Passion for cloud technologies and changing the world<\/li>\\n<li>Language skills:\\n<ul>\\n<li><strong>English: Intermediate or Fluent (verbal and written)<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Friendly multicultural and multilingual environment;&nbsp;<\/li>\\n<li>Mentoring, training, and career development programs;&nbsp;<\/li>\\n<li>Happiness programs and internal social events;&nbsp;<\/li>\\n<li>Additional health care package;&nbsp;<\/li>\\n<li>Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/li>\\n<li>Birthday Time Off;&nbsp;<\/li>\\n<li>Volunteer Time Off.&nbsp;<\/li>\\n<\/ul>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\",\"ats_external_id\":\"BG-1103\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-27T01:59:03.452+02:00\",\"created_at\":\"2026-10-26T13:40:19.892+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1592\",\"campaign_id\":\"1244\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS QS_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Bankservice\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Quereinsteiger (m\/w\/d) im Bankservice<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Wuppertal<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 07:00 - 22:00 Uhr, Samstag, Sonn- und Feiertags von 08:00 - 22:00 Uhr<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong> rund um die Themen Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit.<\/li>\\n<li><strong>Leiste Hilfestellung zu den Kundenanliegen<\/strong> und zeige L&ouml;sungsm&ouml;glichkeiten auf.<\/li>\\n<li><strong>Kommuniziere per Telefon oder Chat<\/strong> und gew&auml;hrleiste ein optimales Kundenerlebnis.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/FmkKi2P.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> &bdquo;...Concentrix ist ein Unternehmen, das sehr viel Wert darauf legt, dass sich jeder Mitarbeiter wohlf&uuml;hlt und sich angekommen f&uuml;hlt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast gro&szlig;es Interesse an Finanzthemen<\/strong>.<\/li>\\n<li>Die Servicezeiten (Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr) kannst du flexibel abdecken.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Wuppertal zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice und eine abgescjlossene Ausbildung? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1244\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T11:05:01.419+01:00\",\"created_at\":\"2026-10-26T10:28:21.400+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1593\",\"campaign_id\":\"1243\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CDS KB_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Bank Service\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":null,\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im Bank Service<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Wuppertal<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 07:00 - 22:00 Uhr, Samstag, Sonn- und Feiertags von 08:00 - 22:00 Uhr<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong> rund um die Themen Online-Banking, Zahlungsm&ouml;glichkeiten und Sicherheit.<\/li>\\n<li><strong>Leiste Hilfestellung zu den Kundenanliegen<\/strong> und zeige L&ouml;sungsm&ouml;glichkeiten auf.<\/li>\\n<li><strong>Kommuniziere per Telefon oder Chat<\/strong> und gew&auml;hrleiste ein optimales Kundenerlebnis.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/FmkKi2P.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> &bdquo;...Concentrix ist ein Unternehmen, das sehr viel Wert darauf legt, dass sich jeder Mitarbeiter wohlf&uuml;hlt und sich angekommen f&uuml;hlt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast gro&szlig;es Interesse an Finanzthemen<\/strong>.<\/li>\\n<li>Die Servicezeiten (Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr) kannst du flexibel abdecken.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Wuppertal zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice und eine abgescjlossene Ausbildung? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1243\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T11:10:50.223+01:00\",\"created_at\":\"2026-10-26T10:28:09.729+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"464\",\"campaign_id\":\"5329\",\"campaign_title\":\"GTM - Chinese- Cairo (Due Diligence)(Copy - 10\/25\/26  7:44:44)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Chinese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Chinese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. This role is responsible for providing exceptional customer service and first-level technical support, resolving routine customer inquiries, troubleshooting issues, and ensuring a positive customer experience.<\/p>\\n<p>This opportunity offers exposure to multiple industries, including Customer Service, Technical Support, Retail, Banking, Telecommunications, and Technology, allowing you to build valuable skills while working in a dynamic, multicultural environment.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Deliver outstanding customer service and technical support in Chinese and English through phone, email, and chat channels.<\/li>\\n<li>Assist customers with inquiries, account-related requests, order processing, and technical troubleshooting.<\/li>\\n<li>Diagnose and resolve routine technical issues by following established procedures and knowledge resources.<\/li>\\n<li>Build strong product and service knowledge to provide accurate and confident support.<\/li>\\n<li>Handle customer concerns with professionalism, empathy, and a solution-oriented approach.<\/li>\\n<li>Create positive customer experiences through effective communication and personalized assistance.<\/li>\\n<li>Collaborate with team members and support functions to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Meet contractual service levels and Key Performance Indicators (KPIs).<\/li>\\n<li>Identify customer needs using effective questioning and troubleshooting techniques.<\/li>\\n<li>Provide accurate information and technical guidance regarding products and services.<\/li>\\n<li>Demonstrate active listening, empathy, and professionalism in all customer interactions.<\/li>\\n<li>Maintain up-to-date knowledge of client products, systems, and processes.<\/li>\\n<li>Accurately document customer interactions and resolutions.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Identify opportunities to recommend additional products or services when appropriate.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li><strong>Chinese language proficiency (B2\/C1 level) required, both spoken and written.<\/strong><\/li>\\n<li><strong>English proficiency (B1 level or above) required.<\/strong><\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous experience in customer service or technical support is an advantage.<\/li>\\n<li>Strong communication and interpersonal skills.<\/li>\\n<li>Ability to troubleshoot and resolve customer concerns effectively.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer literacy and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently as well as collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and customer-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>The role requires foundational customer service and technical support skills along with product-specific knowledge to perform routine tasks within established processes. Employees receive structured training, coaching, and ongoing development to support performance and career growth.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities within 6 months<\/li>\\n<li>Exposure to international clients and diverse industries<\/li>\\n<li>Comprehensive training and development programs<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support requirements, and client programs.<\/p>\\n<p>\\\"<span data-olk-copy-source=\\\"MessageBody\\\">The employee \/ GC &nbsp;is responsible for complying with information security policies and procedures, protecting the confidentiality, integrity, and availability of information assets, and promptly reporting information security incidents.\\\"<\/span><\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5329\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T03:59:16.956+04:00\",\"created_at\":\"2026-10-25T19:44:44.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"465\",\"campaign_id\":\"5328\",\"campaign_title\":\"GTM - Japanese- Cairo (Due Diligence)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Japanese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Japanese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. This role provides customer service and first-level technical support, assisting customers with inquiries, troubleshooting issues, and resolving routine problems regarding products and services.<\/p>\\n<p>This position offers the opportunity to support globally recognized clients across various industries, including Customer Service, Technical Support, Retail, Banking, Telecommunications, and Technology.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Deliver exceptional customer service and technical support in Japanese and English across multiple communication channels.<\/li>\\n<li>Assist customers with product inquiries, account management, order processing, and technical troubleshooting.<\/li>\\n<li>Troubleshoot routine technical issues following established guidelines and procedures.<\/li>\\n<li>Develop strong product and service knowledge to provide accurate and efficient resolutions.<\/li>\\n<li>Handle customer concerns professionally while maintaining a positive and solution-focused attitude.<\/li>\\n<li>Build lasting customer relationships through personalized support and clear communication.<\/li>\\n<li>Collaborate with colleagues to achieve customer satisfaction and operational goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Achieve service quality standards and Key Performance Indicators (KPIs).<\/li>\\n<li>Analyze customer concerns and determine appropriate solutions.<\/li>\\n<li>Utilize effective troubleshooting and problem-solving techniques.<\/li>\\n<li>Provide professional, courteous, and empathetic customer support.<\/li>\\n<li>Maintain current knowledge of products, services, systems, and processes.<\/li>\\n<li>Accurately document customer interactions and resolutions.<\/li>\\n<li>Support ongoing customer experience and business improvement initiatives.<\/li>\\n<li>Identify opportunities to offer relevant additional products or services when applicable.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li><strong>Japanese language proficiency (B2\/C1 level) required, both spoken and written.<\/strong><\/li>\\n<li><strong>English proficiency (B1 level or above) required.<\/strong><\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous customer service or technical support experience is preferred.<\/li>\\n<li>Excellent communication and customer engagement skills.<\/li>\\n<li>Strong analytical, troubleshooting, and problem-solving abilities.<\/li>\\n<li>Comfortable working in a fast-paced, performance-oriented environment.<\/li>\\n<li>Strong multitasking and organizational skills.<\/li>\\n<li>Basic computer proficiency and system navigation capability.<\/li>\\n<li>Ability to work independently and collaborate effectively within a team.<\/li>\\n<li>Professional, reliable, and customer-centric mindset.<\/li>\\n<li>Flexible to work rotational schedules when required.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>Each program requires foundational customer service and technical support capabilities, supported by product-specific training. The role operates within established procedures while providing opportunities for continuous learning, development, and career progression.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities within 6 months<\/li>\\n<li>Exposure to global customers and multinational clients<\/li>\\n<li>Professional development and learning opportunities<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support requirements, and client programs.<\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5328\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-25T20:06:14.940+04:00\",\"created_at\":\"2026-10-25T19:44:42.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"466\",\"campaign_id\":\"5327\",\"campaign_title\":\"GTM - Chinese- Cairo (Due Diligence)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Chinese Customer Service & Technical Support Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>The Bilingual Chinese Customer Service &amp; Technical Support Advisor interfaces with customers via inbound calls, chats, emails, and online platforms depending on client requirements. This role is responsible for providing exceptional customer service and first-level technical support, resolving routine customer inquiries, troubleshooting issues, and ensuring a positive customer experience.<\/p>\\n<p>This opportunity offers exposure to multiple industries, including Customer Service, Technical Support, Retail, Banking, Telecommunications, and Technology, allowing you to build valuable skills while working in a dynamic, multicultural environment.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Deliver outstanding customer service and technical support in Chinese and English through phone, email, and chat channels.<\/li>\\n<li>Assist customers with inquiries, account-related requests, order processing, and technical troubleshooting.<\/li>\\n<li>Diagnose and resolve routine technical issues by following established procedures and knowledge resources.<\/li>\\n<li>Build strong product and service knowledge to provide accurate and confident support.<\/li>\\n<li>Handle customer concerns with professionalism, empathy, and a solution-oriented approach.<\/li>\\n<li>Create positive customer experiences through effective communication and personalized assistance.<\/li>\\n<li>Collaborate with team members and support functions to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Meet contractual service levels and Key Performance Indicators (KPIs).<\/li>\\n<li>Identify customer needs using effective questioning and troubleshooting techniques.<\/li>\\n<li>Provide accurate information and technical guidance regarding products and services.<\/li>\\n<li>Demonstrate active listening, empathy, and professionalism in all customer interactions.<\/li>\\n<li>Maintain up-to-date knowledge of client products, systems, and processes.<\/li>\\n<li>Accurately document customer interactions and resolutions.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Identify opportunities to recommend additional products or services when appropriate.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li><strong>Chinese language proficiency (B2\/C1 level) required, both spoken and written.<\/strong><\/li>\\n<li><strong>English proficiency (B1 level or above) required.<\/strong><\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous experience in customer service or technical support is an advantage.<\/li>\\n<li>Strong communication and interpersonal skills.<\/li>\\n<li>Ability to troubleshoot and resolve customer concerns effectively.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer literacy and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently as well as collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and customer-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>The role requires foundational customer service and technical support skills along with product-specific knowledge to perform routine tasks within established processes. Employees receive structured training, coaching, and ongoing development to support performance and career growth.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities within 6 months<\/li>\\n<li>Exposure to international clients and diverse industries<\/li>\\n<li>Comprehensive training and development programs<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support requirements, and client programs.<\/p>\\n<p>\\\"<span data-olk-copy-source=\\\"MessageBody\\\">The employee \/ GC &nbsp;is responsible for complying with information security policies and procedures, protecting the confidentiality, integrity, and availability of information assets, and promptly reporting information security incidents.\\\"<\/span><\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5327\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T03:59:16.943+04:00\",\"created_at\":\"2026-10-25T19:15:16.657+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"467\",\"campaign_id\":\"5325\",\"campaign_title\":\"GTM - English - Cairo(Copy - 10\/25\/26  6:49:46)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5325\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T03:59:16.931+04:00\",\"created_at\":\"2026-10-25T18:49:46.358+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"468\",\"campaign_id\":\"5324\",\"campaign_title\":\"GTM EN (Weekend Shifts)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Associate - English Speakers - Weekend Shift\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>Advisor I, Weekend Customer Support, interfaces with customers via inbound calls, chats, emails, outbound communications, or through the Internet depending on client requirements. This position provides customer service support and resolution of routine customer concerns regarding clients&rsquo; products or services.<\/p>\\n<p>This opportunity is ideal for English speakers seeking a weekend-only schedule while gaining valuable experience in customer service, technical support, retail, telecommunications, banking, sales, and other dynamic industries.<\/p>\\n<h2>In this role, you'll:<\/h2>\\n<ul>\\n<li>Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/li>\\n<li>Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/li>\\n<li>Build strong knowledge of products and services to provide accurate and confident support.<\/li>\\n<li>Handle customer concerns with professionalism, empathy, and a solution-oriented approach.<\/li>\\n<li>Create positive customer experiences through personalized assistance and effective communication.<\/li>\\n<li>Collaborate with teammates to achieve service excellence and performance goals.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities:<\/h2>\\n<ul>\\n<li>Deliver exceptional customer experience while meeting required quality standards.<\/li>\\n<li>Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/li>\\n<li>Identify customer needs through active listening and effective probing techniques.<\/li>\\n<li>Resolve routine customer issues while following established procedures and guidelines.<\/li>\\n<li>Maintain accurate customer records and account documentation.<\/li>\\n<li>Stay updated on products, services, policies, and processes.<\/li>\\n<li>Participate in coaching, training sessions, and continuous improvement initiatives.<\/li>\\n<li>Identify opportunities to recommend relevant products or services when appropriate.<\/li>\\n<\/ul>\\n<h2>Candidate Profile:<\/h2>\\n<ul>\\n<li>Fluent English speakers (B2 level or above).<\/li>\\n<li>High school diploma or equivalent required.<\/li>\\n<li>Previous customer service experience is a plus but not mandatory.<\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Strong customer-focus and problem-solving abilities.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Ability to multitask and work effectively in a fast-paced environment.<\/li>\\n<li>Reliable, professional, and detail-oriented.<\/li>\\n<li>Availability to work <strong>weekends only (Saturday &amp; Sunday)<\/strong>.<\/li>\\n<li>Ability to work both independently and as part of a team.<\/li>\\n<\/ul>\\n<h2>Work Schedule:<\/h2>\\n<ul>\\n<li>Weekend shifts only: <strong>Saturday &amp; Sunday<\/strong><\/li>\\n<li>Shift timings will be assigned based on business requirements.<\/li>\\n<\/ul>\\n<h2>Career Framework Role:<\/h2>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures supporting continuous learning and career development.<\/p>\\n<h2>What We Offer:<\/h2>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast-track promotion opportunities<\/li>\\n<li>Exposure to multiple industries and global brands<\/li>\\n<li>Paid Training<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<h2>Additional Information:<\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and client requirements.<\/p>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">The employee \/ GC &nbsp;is responsible for complying with information security policies and procedures, protecting the confidentiality, integrity, and availability of information assets, and promptly reporting information security incidents.<\/span><\/p>\\n<h2>Disclaimer:<\/h2>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of responsibilities, duties, or skills required.<\/p>\\n<p><strong>Concentrix is an equal opportunity employer and considers all qualified applicants based on role requirements, qualifications, and business needs.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5324\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-27T03:59:16.917+04:00\",\"created_at\":\"2026-10-25T18:49:43.795+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzI0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"820\",\"campaign_id\":\"28711\",\"campaign_title\":\"Sr. Project Manager (TCF) R1775436\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Project Manager - Chief of Staff\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Role<\/b>: <b>Sr. Project Manager - Chief of Staff<\/b><\/p><p><b>Location: Bellevue, WA (Onsite - 5 days a week)<\/b><\/p><p>\u00a0<\/p><ul><li>The <b>Chief of Staff<\/b> serves as the primary operational partner and force multiplier to the executive, helping drive clarity, accountability, and momentum across the business. This role runs the internal rhythm of the business, removes operational friction from the executive\u2019s plate, and ensures critical priorities, decisions, and deliverables move forward without delay.<\/li><li>The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working across teams to keep complex initiatives on track in a fast-paced environment.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Establish, organize, and drive the cadence for leadership meetings, all-hands, and planning cycles, including agenda development, decision tracking, and action-item follow-up.<\/li><li>Triage incoming requests, absorb day-to-day administrative and operational responsibilities, draft executive communications, and resolve issues before they require executive intervention.<\/li><li>Own and maintain master trackers for ongoing projects, deliverables, deadlines, executive commitments, and key follow-ups to ensure work moves through completion.<\/li><li>Proactively partner with cross-functional leaders to secure signoffs, inputs, documentation, and decisions on time, helping eliminate bottlenecks.<\/li><li>Identify project friction early, facilitate practical solutions across teams, and escalate critical risks to the executive with clear context and recommended paths forward.<\/li><li>Prepare meeting briefs, executive presentation decks, weekly status updates, and concise documentation that summarizes complex cross-functional progress.<\/li><li>Step in to directly manage and execute special projects, urgent priorities, or operational tasks that do not have a natural departmental owner.<\/li><li>Help ensure the executive\u2019s time and attention are focused on the highest-impact priorities by creating structure, visibility, and accountability across workstreams.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Qualifications<\/b><\/p><ul><li>8&#43; years of experience in business operations, program management, project management, or operational leadership supporting senior executives.<\/li><li>Previous experience in the telecommunications industry.<\/li><li>Exceptional attention to detail, strong organizational tracking methods, and a disciplined approach to managing multiple priorities and moving parts.<\/li><li>Clear, concise written and verbal communication skills, with the ability to translate complex discussions into actionable plans.<\/li><li>Demonstrated ability to follow up respectfully and effectively with busy leaders, hold teams accountable to timelines, and build trusted cross-functional relationships.<\/li><li>Proficiency with workflow and tracking tools, as well as executive presentation tools.<\/li><li>Strong judgment, discretion, and the ability to anticipate needs, identify risks, and solve problems before they escalate.<\/li><li>Comfortable operating in a highly visible role that requires urgency, ownership, and follow-through.<\/li><li>Previous industry experience in the telecommunications industry.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>The base salary for this position is $92,250 to $137,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 10\/29\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>\u00a0As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>#LI-Onsite<br \/>#Bellevue<br \/>#Washington<\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1775436\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-27T06:04:25.788+08:00\",\"created_at\":\"2026-10-24T08:06:06.691+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODcxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Project-Manager---Chief-of-Staff_R1775436-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392334\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Project-Manager---Chief-of-Staff_R1775436-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Project-Manager---Chief-of-Staff_R1775436-1\/apply\",\"job_requisition_id\":\"R1775436\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suraj.vijayakumar@concentrix.com\"},\"first_name\":\"Suraj Vijayakumar (102233521)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1775436\",\"wid\":\"a6aa8e50614b1039e557dcc9110b0000\",\"descriptor\":\"Sr. Project Manager - Chief of Staff\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>The Chief of Staff\u00a0<span style=\\\"color:#000000\\\">acts as the primary operational partner and force multiplier to the executive. The core purpose of the role is to run the internal rhythm of the business, clear operational tasks off the executive&#39;s plate, ensure no critical details fall through the cracks, and drive execution across teams.<\/span><\/p><h2>Key Responsibilities<\/h2><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Establish, organize, and drive the cadence of leadership meetings, all-hands, and planning cycles\u2014setting agendas, tracking decisions, and following up on action items.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Absorb day-to-day administrative and operational burdens; triage incoming requests, draft executive communications, and resolve issues before they require executive intervention.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Own and maintain master trackers for all ongoing projects, deliverables, deadlines, and executive commitments; verify that tasks cross the finish line.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Proactively follow up with cross-functional leaders to secure signoffs, inputs, and documents on time, eliminating bottlenecks.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identify project friction early, facilitate solutions across teams, and escalate critical risks to the executive with context and proposed resolutions.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prepare meeting briefs, executive presentation decks, weekly status updates, and clear documentation summarizing complex cross-functional progress.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Step in to directly manage and execute special projects or urgent tasks that do not have a natural departmental owner.<\/span><\/p><h2>Qualifications &amp; Experience<\/h2><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience:\u00a08&#43; years in business operations, program management, project management, or operational leadership supporting senior executives.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Relentless attention to detail, strong organizational tracking methods, and a disciplined approach to managing multiple moving parts.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Clear, concise written and verbal communication; ability to summarize complex discussions into clean action plans.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to respectfully follow up with busy leaders, hold teams accountable to deadlines, and build strong cross-functional relationships.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Proficiency with workflow and tracking tools and executive presentation tools.<\/span><\/p><p><span style=\\\"color:#000000\\\">Previous industry experience in the telecommunications industry.<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"821\",\"campaign_id\":\"28708\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1775399\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior AI Agent & Automation Solutions Engineer\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Role: Senior AI Agent &amp; Automation Solutions Engineer<\/b><\/p><p><b>Location: Bellevue, WA (Onsite \u2013 3 Days a week)<\/b><\/p><br \/><p><b>Job Description<\/b><br \/>As a Senior AI Agent &amp; Automation Solutions Engineer, you will design, develop, deploy, and continuously improve intelligent automation solutions using Anthropic Claude and modern agentic AI technologies. This hands-on role combines software engineering, AI agent development, reusable skills engineering, enterprise system integration, and data-driven problem-solving to turn ambiguous business challenges into secure, scalable, measurable AI-powered solutions.<\/p><p>You will move beyond prompt engineering to build production-oriented AI systems that can perform appropriate tasks autonomously, interact with approved tools, analyze structured and unstructured data, and collaborate effectively with human decision-makers.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Design and build production-ready AI agents and automation solutions using Anthropic Claude, Claude APIs, Claude Code, Claude Agent SDK, Claude Skills, and related agentic AI technologies.<\/li><li>Develop reusable Claude Skills and agent-based automation workflows that support scalable, repeatable enterprise use cases.<\/li><li>Integrate AI solutions with approved tools, databases, APIs, enterprise platforms, and workflow orchestration environments.<\/li><li>Build secure Model Context Protocol integrations, including custom MCP servers and secure tool connections where required.<\/li><li>Translate ambiguous business problems into structured technical requirements, solution designs, measurable outcomes, and maintainable implementation plans.<\/li><li>Develop Python-based automation, APIs, asynchronous workflows, data-processing pipelines, and tested software components.<\/li><li>Analyze structured and unstructured data to identify automation opportunities, validate solution performance, and measure operational impact.<\/li><li>Implement evaluation frameworks, monitoring practices, AI safety controls, security considerations, and production governance for AI-powered systems.<\/li><li>Partner with business stakeholders, technology teams, and human decision-makers to ensure AI solutions deliver reliable, measurable value.<\/li><li>Provide technical leadership across AI agent architecture, workflow automation, enterprise integration, and evidence-based solution evaluation.<\/li><li>Demonstrate end-to-end ownership by moving from unclear business challenges to dependable AI-enabled workflows that improve efficiency, quality, reliability, or cost.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Strong hands-on experience with Python, APIs, asynchronous programming, testing, and modern software engineering practices.<\/li><li>Practical experience developing LLM-powered applications, AI agents, or agentic workflows.<\/li><li>Working knowledge of Anthropic Claude models, Claude APIs, tool use, and structured output patterns.<\/li><li>Ability to design reusable Claude Skills and agent-based automation workflows.<\/li><li>Experience integrating applications with databases, external services, APIs, and enterprise platforms.<\/li><li>Proficiency with SQL, JSON, YAML, Git, and data-processing libraries.<\/li><li>Familiarity with MCP architecture and secure tool integration.<\/li><li>Understanding of evaluation frameworks, AI safety, security, monitoring, and production deployment practices.<\/li><li>Demonstrated ability to translate ambiguous requirements into maintainable, reliable technical solutions.<\/li><li>Production experience with Claude Code, Claude Agent SDK, and custom MCP servers is preferred.<\/li><li>Experience implementing multi-agent orchestration and agent evaluation frameworks is preferred.<\/li><li>Experience with FastAPI, Pydantic, pandas, pytest, Docker, and CI\/CD is preferred.<\/li><li>Experience integrating Jira, Confluence, GitHub, Microsoft 365, or similar enterprise platforms is preferred.<\/li><li>Knowledge of retrieval-augmented generation, vector databases, semantic search, and knowledge engineering is preferred.<\/li><li>Familiarity with cloud infrastructure such as AWS, Azure, or Google Cloud is preferred.<\/li><li>Experience with enterprise automation platforms such as n8n, Airflow, or equivalent solutions is preferred.<\/li><li>Demonstrated experience measuring automation ROI and operational improvements is preferred.<\/li><li>Ability to show practical delivery experience through working Claude agents, reusable Claude Skills, secure MCP integrations, well-engineered Python automation, and evidence-based evaluation.<\/li><\/ul><br \/><p>The base salary for this position is $ 92,250 - $123,00 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 11\/02\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#LI-Onsite<\/p><p>#Washington<\/p><p>#Bellevue<\/p><p><br \/><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1775399\",\"location\":\"Bellevue, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#242424\\\"><span><b>Overview:<\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span>As a Cloud Solution Architect, you will lead the design, optimization, and modernization of enterprise-scale source control and developer collaboration platforms, with a strong focus on large-scale GitHub Enterprise Server environments. This role is ideal for a highly experienced architect who brings deep infrastructure expertise, DevOps transformation experience, and hands-on leadership in building secure, resilient, high-performing platforms that support thousands of developers across global organizations.<\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span>You will serve as a trusted technical advisor, partnering with engineering, infrastructure, security, and executive stakeholders to deliver scalable architecture, performance optimization, capacity planning, and operational excellence for complex enterprise environments.<\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b><br \/><\/b><\/span><\/span><\/p><p><span style=\\\"color:#242424\\\"><span><b>Responsibilities<\/b><\/span><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Design and implement enterprise-grade source control and developer collaboration platforms 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un Consultor Senior SAP MM para el equipo funcional.\u00a0<\/p><br \/><p>Responsabilidades<\/p><ul><li>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en el m\u00f3dulo <b>SAP MM<\/b> durante el upgrade.<\/li><li>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/li><li>Validar integraciones con FI\/CO, SD y PM en escenarios de negocio cr\u00edticos.<\/li><li>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de log\u00edstica y materiales.<\/li><li>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/li><li>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/li><\/ul><br \/><p>Requisitos<\/p><ul><li>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP MM en proyectos de implementaci\u00f3n o upgrade.<\/li><li>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/li><li>Conocimiento s\u00f3lido de integraciones con FI\/CO, SD y PM.<\/li><li>Capacidad para identificar y remediar impactos derivados de simplification items.<\/li><li>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/li><\/ul><br \/><p>Deseable<\/p><ul><li>Certificaciones SAP en MM o S\/4HANA.<\/li><\/ul>\",\"ats_external_id\":\"R1775397\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-24T04:06:04.081+08:00\",\"created_at\":\"2026-10-24T04:04:03.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392071\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-Senior_R1775397\/apply\",\"job_requisition_id\":\"R1775397\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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18 Main Rd, Claremont, Cape Town, 7708\",\"address\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"7708\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Concentrix is looking for a dynamic Operations Manager I who would be responsible for leading, coaching, and developing a team of Team Leaders across a fast-paced, client-facing operation.\\n\\nThis role is accountable for delivering against Client Service Level Agreements, people metrics, operational performance targets, and financial expectations.\\nThe successful candidate will play a key role in client relationship management, performance reporting, stakeholder engagement, and driving continuous improvement across the account.\\n\\nThis is a highly analytical, data-driven, and client-facing role that requires someone who can confidently manage internal and external stakeholders, interpret performance trends, and proactively address business challenges\",\"long_description\":\"<h2>What you will be doing: <\/h2><h3 style=\\\"color:!important\\\"><\/h3><ul><li><span style=\\\"color:#111827\\\">Operational Excellence:<\/span> Manage and maintain all Client SLAs and KPIs. Monitor performance metrics (e.g., attendance, attrition, scorecards) to proactively identify trends, risks, or gaps, implementing data-driven corrective actions to ensure consistent delivery against business and client expectations.<\/li><li><span style=\\\"color:#111827\\\">Client Relationship Management:<\/span> Act as the primary bridge between the account, support functions, and the client. Lead regular performance and business reviews, present insights confidently, and professionally resolve concerns to maintain credibility and service excellence in a demanding environment.<\/li><li><span style=\\\"color:#111827\\\">Team Leadership &amp; Development:<\/span> Lead, coach, and develop a team of Team Leaders through consistent one-on-ones and performance management. Recruit, train, and mentor staff in compliance with company policy, fostering a high-performance culture defined by accountability and engagement.<\/li><li><span style=\\\"color:#111827\\\">Cross-Functional Collaboration:<\/span> Partner with support teams\u2014including WFM, Finance, HR, and Quality\u2014to align operational delivery with business strategy. Participate in cross-functional forums to troubleshoot challenges, drive process improvements, and ensure unified execution.<\/li><li><span style=\\\"color:#111827\\\">Financial &amp; Resource Oversight:<\/span> Drive commercial performance by managing forecasts, budgets, and staffing plans. Balance service delivery and cost control by accurately overseeing billable hours and resource requirements to meet both short- and long-term goals.<\/li><li><span style=\\\"color:#111827\\\">Culture &amp; Compliance:<\/span> Promote operational best practices and company standards through visible leadership. Foster a positive, inclusive work environment while ensuring consistent resolution of employee relations matters and driving a culture of ownership.<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>What you will need: <\/h2><br \/><ul><li>2-3 years in relevant roles, including 2&#43; years in management, preferably in BPO or contact centers; client-facing operations experience is a plus.<\/li><li>Proven skills in mentoring and developing leaders, managing performance through structured action plans, and leading teams in fast-paced environments.<\/li><li>Strong data analysis capabilities; adept at interpreting trends to enhance processes. Proficient with operational reports and performance metrics; strong Excel\/Microsoft Office skills preferred.<\/li><li>Excellent written and verbal skills; able to present effectively to stakeholders and lead client interactions confidently.<\/li><li>Strong relationship-building with clients and support teams.<\/li><li>Effective under pressure; strong organizational skills in deadline-driven environments; flexible schedule to meet business and client needs<\/li><\/ul><p>\u00a0\u00a0<\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Unlock a World of Benefits with Concentrix!<\/span>\u202f<\/b><\/span><\/h2><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Join the Concentrix family and enjoy an array of incredible benefits designed to enhance your lifestyle and secure your future:\u202f<\/span><\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Great on-site amenities such as, cafeteria area, coffee shop, modern facilities to relax or socialize with colleagues<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Comprehensive Pension Plans: Secure your future with our defined contribution pension plans, generously supported by Concentrix to build your retirement savings.\u202f<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Medical aid or an option to choose medical insurance.<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">32 days of annual leave.<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Employee Assistance Program (EAP): Get confidential support for emotional, financial, and legal matters, available 24\/7.\u202f<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Group Life Assurance: Enjoy peace of mind with automatic life cover from day one, ensuring financial protection for your loved ones.\u202f<\/span><\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Employee Stock Purchase Plan (ESPP): Invest in your future by purchasing Concentrix stock at a discounted rate through payroll deductions.\u202f<\/span><\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we are committed to helping our people build rewarding careers. We offer learnerships, professional development programs, and ongoing learning opportunities designed to support your growth. With many opportunities to progress within the business.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">\u202f\u00a0<br \/><\/span><\/span><span style=\\\"color:#111827\\\"><span style=\\\"font-size:inherit\\\">Apply today and transform customer experiences!<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\">\u00a0\u00a0\u00a0<\/p><h2 style=\\\"color:!important\\\">Disclaimer\u00a0\u00a0<\/h2><p style=\\\"color:!important\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer.<\/span><\/b>\u00a0<\/p><p style=\\\"color:!important\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/span><\/i><\/p><p style=\\\"color:!important\\\">\u00a0<\/p><p style=\\\"color:!important\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/p>\",\"ats_external_id\":\"R1774816\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"32000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-27T18:06:39.920+08:00\",\"created_at\":\"2026-10-24T00:06:40.131+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Operations-Manager_R1774816\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"7708\",\"primary_location\":{\"id\":\"ZA-CAP-MAINR-01\",\"wid\":\"d400e09d53be101d4cd7f4ed03e60000\",\"descriptor\":\"ZAF Cape Town - 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Esbogatan 11\",\"address\":\"SWE Stockholm - Esbogatan 11\",\"city\":\"Kista\/Stockholm\",\"state\":\"Stockholm County\",\"postal_code\":\"164 74\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect with a strong technical background across Dynamics F&amp;O cloud, hybrid, and on premises solutions.<\/p><br \/><p>Responsabilities:<\/p><p>The successful candidate will play a key role in the design, development, optimization, and stabilization of Dynamics F&amp;O deployments, working closely with customers to drive measurable business value.<\/p><p>The candidate must have proven experience in customer facing roles, along with project delivery and technical leadership experience, and a demonstrated ability to lead in depth technical architecture discussions with customer executives, solution architects, IT leadership, enterprise architects, and development teams. This role requires the ability to translate complex technical concepts into clear architectural decisions that align with customer goals. The candidate should also be open to travel to customer sites as required by business needs.<\/p><br \/><p>Experience Profile &amp; Customer Centricity<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extensive experience with Dynamics 365 Finance &amp; Operations, including Finance and Supply Chain Management, with hands on exposure to on premises, hybrid, and cloud environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of ERP system architecture and best practices, with the ability to design and guide scalable, secure, and enterprise grade solutions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in the technical and functional aspects of Dynamics 365 F&amp;O, including core business processes across finance and supply chain.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience with customization and development in Dynamics 365 F&amp;O, as well as ERP implementations and ongoing system management, including integration with third party systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to lead in depth technical discussions and provide clear architectural guidance to customers, architects, IT leadership, and development teams throughout design and implementation phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong customer centric mindset, consistently driving positive customer satisfaction and establishing credibility as a trusted advisor by leveraging deep Dynamics 365 F&amp;O, Supply Chain, and on premises expertise to deliver against defined Customer Success Plan outcomes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to actively listen, challenge constructively, and guide customers toward the best technical and business decisions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience providing actionable insights and feedback from customer engagements to Microsoft engineering teams, product groups, and internal stakeholders, contributing to continuous improvement and influencing product direction.<\/p><br \/><p>Business Impact<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate usage, value realization, and ROI of Microsoft Business Applications by advising technical and business decision-makers on architecture, implementation best practices, operational excellence, and performance efficiency\u2014spanning both on prem and cloud connected deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify and resolve blockers preventing go live, scale, or adoption by applying deep technical knowledge of Dynamics F&amp;O, integrations, performance tuning, and data migration. Deliver all engagements using Microsoft recommended methods and repeatable IP.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify growth opportunities by understanding customer needs, business models, and workloads, and positioning relevant Microsoft Business Applications capabilities, including Supply Chain, Warehouse Management, and modernization pathways from on prem to cloud.<\/p><br \/><p>Technical Leadership<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrate a growth-mindset by continuously strengthening your technical depth in Dynamics 365 F&amp;O, on prem infrastructure, Supply Chain, Warehouse Management, and related tooling to meet evolving customer and regional needs.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate customer outcomes by engaging with technical communities, contributing to reusable IP, sharing best practices, and promoting knowledge re use within the Dynamics ecosystem.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lead or co lead architecture sessions, performance deep dives, solution design reviews, and readiness workshops to uplift customer capability and ensure long term operational health.<\/p><br \/><br \/><br \/><p>Qualifications<\/p><p>Technical Requirements<\/p><p>Core Technical Expertise<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a08&#43; years of hands-on experience implementing, customizing, optimizing, and supporting Dynamics 365 Finance &amp; Operations (F&amp;O), with strong exposure to on premises, hybrid, and cloud-based deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of Dynamics 365 Finance &amp; Operations architecture, including application layers, data models, extensibility framework, and overall environment topology.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience leading Dynamics F&amp;O migration and modernization initiatives, including upgrades from legacy Dynamics AX and transitions to cloud first architectures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in performance troubleshooting, with the ability to diagnose and resolve bottlenecks across application, database, and infrastructure layers.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Practical experience with ERP system administration and operational best practices for F&amp;O environments, including monitoring, capacity planning, and production readiness.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated capability to perform end to end environment health assessments and performance audits, and to design and execute remediation and optimization plans, particularly for on premises and hybrid F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong experience designing, building, and troubleshooting integrations for Dynamics F&amp;O, leveraging:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Data Management Framework (DMF)<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Azure Logic Apps<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Power Platform<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0APIs and other enterprise interfacing techniques<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in Dynamics 365 F&amp;O development and customization, including:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0X&#43;&#43;<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Visual Studio<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0.NET Framework<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extension based development best practices<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with software development lifecycle (SDLC) methodologies, including the use of Lifecycle Services (LCS) and Azure DevOps for implementation, maintenance, and release management.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with version control and development tools (e.g., Azure DevOps, GitHub) and working knowledge of CI\/CD practices in enterprise ERP environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Solid understanding of security, compliance, and access control requirements in ERP systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in documenting technical designs, system configurations, and operational procedures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong analytical skills with the ability to troubleshoot and resolve complex technical issues effectively.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Good understanding of Azure cloud technologies and their implications for ERP scalability, security, performance, and operations.<\/p><br \/><p>Solution Architecture &amp; Implementation<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience acting as Technical Architect \/ Lead Engineer for full lifecycle Dynamics 365 F&amp;O programs, including design, build, test, deploy, and stabilization phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong capability to design enterprise grade, scalable, and secure F&amp;O implementations aligned with customer and business requirements.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to lead deep technical discussions with customers, partners, and engineering teams covering architecture, integrations, data, security, and performance.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Skilled in delivering technical workshops, training sessions, and hands on guidance to customer IT and development teams.<\/p><br \/><p>Operational Excellence &amp; Troubleshooting<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven expertise in troubleshooting complex production issues in enterprise Dynamics 365 F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong focus on operational stability, reliability, and continuous improvement of live ERP systems.<\/p><br \/><p>Language Qualifications<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0English: Fluent (reading, writing, and speaking) \u2014 mandatory.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Swedish is strongly recommended as the primary working language for customer engagements in the Nordic market.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Any additional Nordic languages are considered a plus for cross regional collaboration.<\/p><br \/><p>Interpersonal &amp; Customer Engagement Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exceptional interpersonal, presentation, and communication skills \u2014 able to confidently engage with customers, translate complex technical topics into clear guidance, and build strong, trust based relationships.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong project management capability \u2014 able to lead customer conversations, drive clarity in scope and timeline, coordinate with stakeholders, and guide the customer\u2019s project toward successful delivery.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong collaboration skill with both internal and external stakeholders<\/p><br \/><br \/><p>Security &amp; Onsite Support Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to meet Microsoft, customer, and\/or government security screening requirements is mandatory for this role.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0The successful candidate must have, or be able to obtain, a security certificate entitling access to classified information at the following levels or higher: \u201cSECRET, NATO SECRET, SECRET UE \/ EU SECRET\u201d<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ideally, the candidate holds Swedish citizenship, as it significantly supports eligibility and processing for required Nordic security clearances.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0This role also requires onsite support, and the frequency of onsite presence will depend on customer needs, including critical project phases, escalations, workshops, or deployments. Flexibility to travel within the Nordic region is expected.<\/p><br \/><p>Additional Preferred Requirements (If you have the following skillsets, it is a plus)<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Certification or formal training in Dynamics 365 Finance &amp; Operations, including administration, development, or solution architecture.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Dynamics 365 Customer Engagement (CE), including solution architecture, customization concepts, integration patterns, and functional understanding across core CE workloads such as Sales and Customer Service.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with Microsoft Azure services and an understanding of how Azure capabilities support, extend, and integrate with Dynamics 365 Finance &amp; Operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Broader Dynamics 365 ecosystem awareness, with the ability to understand how CE, Dynamics AX, and F&amp;O interact across hybrid, upgrade, and migration scenarios, including data flow and integration dependencies.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Microsoft Dynamics AX, including AX architecture, module structure, and data model fundamentals, with the ability to support, troubleshoot, or collaborate effectively with AX focused engineering teams.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Dynamics 365 Supply Chain Management (SCM) exposure, including familiarity with inventory, procurement, master planning, or production processes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Warehouse Management (WMS) functional and\/or technical knowledge, including WHS configuration, mobile device workflows, location directives, work templates, and advanced warehouse operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with data migration and data transformation projects, particularly in ERP modernization or platform transition initiatives.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with business intelligence and reporting tools, such as Power BI, and their use in ERP reporting and operational insights.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exposure to non Microsoft ERP platforms (e.g., SAP, Oracle) and the ability to understand and compare enterprise ERP architectures is considered a plus.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with Power Apps development and customization.<\/p>\",\"ats_external_id\":\"R1775270\",\"location\":\"Kista\/Stockholm, Stockholm County\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T22:12:22.625+08:00\",\"created_at\":\"2026-10-23T22:06:41.987+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Stockholm---Esbogatan-11\/Dynamics-365-Finance---Operations-Solution-Architect_R1775270\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kista\/Stockholm\",\"state\":\"Stockholm County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"164 74\",\"primary_location\":{\"id\":\"SE-STO-ESBOG-01\",\"wid\":\"771bdb8e65951036167f391be34b0000\",\"descriptor\":\"SWE Stockholm - 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Operations\",\"street\":\"POL Katowice - Atrium Katowice, 54 Graniczna Street\",\"address\":\"POL Katowice - Atrium Katowice, 54 Graniczna Street\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-018\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"\",\"long_description\":\"<p><b>Location:<\/b> Katowice, Poland<b> Job Type:<\/b> Full-Time, On-site<\/p><p><b>Contract Terms - Fixed Term ( Min 12\/14 Month Term) <\/b><\/p><h3><\/h3><p>At Concentrix, we help the world&#39;s most recognizable brands create exceptional customer experiences. As we continue to grow our Katowice operations, we are looking for an experienced and commercially minded <b>Associate Director of Operations<\/b> to lead large-scale multilingual programs, develop high-performing leaders, and drive operational excellence.<\/p><p>This is a strategic leadership role responsible for delivering outstanding client results, leading multiple operational teams, and shaping the future growth of one of our key sites.<\/p><br \/><h2>What You&#39;ll Do<\/h2><p>As an Associate Director of Operations, you will:<\/p><ul><li>Lead and inspire a team of Operations Managers, Team Leaders, and support functions across multiple accounts and programs.<\/li><li>Drive performance against client KPIs, including customer satisfaction, quality, productivity, service levels, revenue, and profitability.<\/li><li>Act as the senior operational contact for clients, building trusted relationships and influencing strategic decisions.<\/li><li>Develop and execute operational strategies that improve efficiency, customer experience, employee engagement, and business results.<\/li><li>Own forecasting, workforce planning, financial management, budgeting, and resource allocation.<\/li><li>Analyze business trends and performance data to identify risks, opportunities, and continuous improvement initiatives.<\/li><li>Foster a culture of accountability, coaching, recognition, and leadership development.<\/li><li>Partner closely with HR, Recruitment, Training, Quality, WFM, and Client Success teams to achieve operational goals.<\/li><li>Ensure compliance with company policies, regulatory requirements, and client expectations.<\/li><li>Lead change management initiatives and support business growth, transitions, and new client implementations.<\/li><\/ul><h2>What We&#39;re Looking For<\/h2><h3>Required Experience<\/h3><ul><li>8&#43; years of leadership experience within BPO, customer experience, shared services, outsourcing, or contact center environments.<\/li><li>Proven experience managing large operational teams through multiple layers of leadership.<\/li><li>Experience owning client relationships at a senior stakeholder level.<\/li><li>Strong commercial acumen with responsibility for operational and financial performance.<\/li><li>Demonstrated success in delivering KPI improvements and business transformation initiatives.<\/li><li>Experience leading multilingual or international teams is highly desirable.<\/li><\/ul><h3>Skills &amp; Competencies<\/h3><ul><li>Exceptional people leadership and coaching skills.<\/li><li>Strategic thinking combined with strong operational execution.<\/li><li>Outstanding communication and presentation skills.<\/li><li>Advanced stakeholder management and influencing abilities.<\/li><li>Strong analytical and problem-solving capabilities.<\/li><li>Financial and business planning expertise.<\/li><li>Ability to thrive in a fast-paced, dynamic environment.<\/li><li><\/li><\/ul><h2>Why Join Concentrix?<\/h2><br \/><p>At Concentrix, you&#39;ll have the opportunity to:<\/p><p>\u2705 Lead high-profile global client programs<\/p><p>\u2705 Influence site and regional business strategy<\/p><p>\u2705 Work alongside talented leaders in a collaborative environment<\/p><p>\u2705 Drive meaningful transformation and operational excellence<\/p><p>\u2705 Access career development opportunities within a global organization spanning 70&#43; countries<\/p><p>\u2705 Be part of a culture that champions innovation, inclusion, and growth<\/p><br \/><h2>Success in This Role Looks Like:<\/h2><br \/><ul><li>Deliver and exceed client performance targets.<\/li><li>Increase employee engagement and leadership capability.<\/li><li>Strengthen client partnerships and identify growth opportunities.<\/li><li>Improve operational efficiency and profitability.<\/li><li>Build a succession-focused leadership culture that develops future talent.<\/li><\/ul><br \/><h3>Ready to Lead the Future of Customer Experience?<\/h3><br \/><p>Join Concentrix in Katowice and make an impact at scale. 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ERP knowledge is an advantage<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong analytical, communication, and problem-solving skills<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Note:<\/b><br \/>This is a <b>general job description<\/b> intended to provide an overview of the role category only. This is <b>not the official or final job description<\/b> for any specific position. The actual scope, responsibilities, and qualifications may vary <b>depending on the role being applied for<\/b>, business requirements, and the candidate\u2019s experience and profile.<\/p><br \/>\",\"ats_external_id\":\"R1775183\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.425+08:00\",\"created_at\":\"2026-10-23T20:04:35.380+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hopemilky.cayao@concentrix.com\"},\"first_name\":\"Cayao, Hope Milky\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391966\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Banking--Finance---Accounting-Operations_R1775183\/apply\",\"job_requisition_id\":\"R1775183\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1775183\",\"wid\":\"8a186958fae31039be1c4b8fbc9e0000\",\"descriptor\":\"Banking, Finance & Accounting Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"596\",\"campaign_id\":\"45206\",\"campaign_title\":\"Advisor I, Transaction Processing R1775181\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Risk Analyst is a key role within the Customer Due Diligence team of FinTech Account, reporting into the Risk Manager (Customer Due Diligence). The Customer Due Diligence team is part of the First Line Risk & Compliance (1LRC) team and is responsible for Customer Due Diligence (CDD) of FinTech Account merchant acquiring customers, which includes Initial Customer Due Diligence, Enhanced Customer Due Diligence (ECDD) and Ongoing Customer Due Diligence (OCDD). CDD is a critical activity to comply with AML\/CTF Rules, Scheme Rules, Worldline Rules, and other legal and regulatory requirements within the Australian market. CDD is also required to manage key risks that FinTech may be exposed to such as Fraud Risk and Credit Risk. The Risk Analyst is instrumental in ensuring that the business is managing its customer risk effectively.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing CDD activities, which will include Initial Customer Due Diligence, Enhanced Customer Due Diligence and Ongoing Customer Due Diligence.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Performing credit and fraud checks on new merchants, thereby preventing the company from financial loss.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assures the completeness and correctness of the client documentation in terms of the AML CTF regulations.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Assigns the proper compliance risk and credit risk level to every merchant.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handling daily operations in accordance with organizational policies and procedures within an agreed SLA.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Work collaboratively with the Sales organization to ensure that the end-to-end onboarding process of customers is optimized, while managing risk within acceptable levels.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Identify, investigate, assess and report on AML\/CTF compliance matters, making sure that it complies with the AML\/CTF program and Worldline\u2019s Merchant Underwriting Policy.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Handles risk alerts for new and existing merchants.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedural level documentation is created and maintained.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Support the Risk Manager in ensuring that all risk systems, processes and procedures are continuously reviewed and optimized.<\/span><\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">2-3 years of experience in customer due diligence (KYC, AML and Credit) environment.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">1&#43; years in payments or technology driven organization.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Experience in a merchant acquiring organization.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Competencies &amp; Knowledge<\/b><\/p><ul><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Planning and organizational skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Influencing and negotiation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Communication and presentation skills.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Commercial awareness and industry knowledge.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Results driven and ability to work under pressure.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Intermediate knowledge of Office products, including PowerPoint and Excel.<\/span><\/li><li style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">Multicultural and flexible mindset with the ability to multi-task and work in an international environment.<\/span><\/li><\/ul><p><span>\u00a0<\/span><br \/><\/p>\",\"ats_external_id\":\"R1775181\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-23T20:07:34.029+08:00\",\"created_at\":\"2026-10-23T20:04:34.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTIwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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(102464965)\"},{\"id\":\"101946975\",\"wid\":\"869af949f00e010dde1fa1e69b7a0000\",\"descriptor\":\"Erica Landayan (101946975)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392067\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Risk---Compliance_R1775181\/apply\",\"job_requisition_id\":\"R1775181\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1775181\",\"wid\":\"d464bd95b3d11039bd6c83cc6fcc0000\",\"descriptor\":\"Risk & Compliance\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1864\",\"campaign_id\":\"req-3a43c262b22c48d3\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"New Jersey\",\"postal_code\":\"08601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Jersey City, NJ, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known auto brands. If you're ready to grow with a Fortune 500 company and an award-winning inclusive culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/p><p>&nbsp;<\/p><p>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Regional Case Manager, you will:<\/p><p><\/p><ul><li><p>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/p><\/li><\/ul><ul><li><p>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/p><\/li><\/ul><ul><li><p>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/p><\/li><\/ul><ul><li><p>Provide expedited handling of executive and field escalations.&nbsp;<\/p><\/li><\/ul><ul><li><p>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/p><\/li><\/ul><ul><li><p>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/p><\/li><\/ul><ul><li><p>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/p><p><\/p><ul><li><p>High School diploma or GED, and at least 18 years of age.<\/p><\/li><li><p>Minimum of 5 years of customer service experience.<\/p><\/li><\/ul><ul><li><p>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/p><\/li><\/ul><ul><li><p>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/p><\/li><\/ul><ul><li><p>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/p><\/li><\/ul><ul><li><p>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base salary range for this position is $26.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days. <\/p><\/li><li><p>In addition to the base salary, consideration may be provided for a transportation stipend of up to $500 per month.<\/p><\/li><li><p>Paid training and lucrative employee referral program.&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/p><\/li><li><p>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey.&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3a43c262b22c48d3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T17:25:47.750Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/SBE0VK6GR3J94FA1RHS8DE5WTHPCJF37\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1865\",\"campaign_id\":\"req-eb3d0f1f9e14887d\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Virginia\",\"postal_code\":\"23218\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in McLean, VA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-eb3d0f1f9e14887d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T17:19:31.129Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/AX4G2Z3F5SXPC6CNQXF9FG0PAY4C8VCG\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1866\",\"campaign_id\":\"req-10929eb0606ad32f\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Illinois\",\"postal_code\":\"62701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oakbrook Terrace, IL, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-10929eb0606ad32f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T17:12:38.156Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T8DBRAQD8B61DWJM27NJNSPJQM8NGZDZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1867\",\"campaign_id\":\"req-ae12e46d5642d9dd\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Colorado\",\"postal_code\":\"80201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Greenwood Village, CO as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-ae12e46d5642d9dd\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T17:07:09.078Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/S43ADZHXA84HR5VQ6JF3NXF7N23C6G5C\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1868\",\"campaign_id\":\"req-736523237b13337a\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Plano, TX as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $23.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-736523237b13337a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T17:02:25.456Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H88GZBHHRDTBEA6AYW12T2GKE4CQ7BPZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1869\",\"campaign_id\":\"req-94348a4ae18ca83c\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Marietta, GA as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $21.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-94348a4ae18ca83c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T16:55:26.059Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P1KNR77J3EHJ90STKA5ZFJZFQXC5W195\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"1870\",\"campaign_id\":\"req-5555ff1bf4dd96e8\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Fountain Valley, CA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $24.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5555ff1bf4dd96e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-27T12:48:27.628Z\",\"created_at\":\"2026-10-23T16:42:16.441Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BWGACGX87Z231F3Q3XQNFBFHJR96KXBH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null},{\"id\":\"834\",\"campaign_id\":\"28647\",\"campaign_title\":\"Quality Evaluator - Trainee (Non Agent) R1774612\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Catalan - speaking) - On-site - Travel Industry EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Ready to take the next step in your leadership career?<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">At Concentrix, we\u2019re looking for a motivated <b>Team Leader<\/b> to supervise and support a customer service team within the travel industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b>Your responsibilities<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/li><li style=\\\"color:!important\\\">Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/li><li style=\\\"color:!important\\\">Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/li><li style=\\\"color:!important\\\">Ensure customer service delivery meets contractual requirements and business objectives.<\/li><li style=\\\"color:!important\\\">Communicate goals, expectations, and relevant updates clearly to your team.<\/li><li style=\\\"color:!important\\\">Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/li><li style=\\\"color:!important\\\">Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/li><li style=\\\"color:!important\\\">Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>What we\u2019re looking for<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">Proficient or bilingual in Catalan &#43; English<\/li><li style=\\\"color:!important\\\">An associate degree or equivalent qualification in a relevant field is preferred.<\/li><li style=\\\"color:!important\\\">Two to four years of relevant professional experience is preferred.<\/li><li style=\\\"color:!important\\\">Previous experience coaching, mentoring, or supervising team members.<\/li><li style=\\\"color:!important\\\">Strong communication and interpersonal skills.<\/li><li style=\\\"color:!important\\\">A results-oriented mindset, with the ability to motivate others and drive performance.<\/li><li style=\\\"color:!important\\\">Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/li><li style=\\\"color:!important\\\">The ability to remain calm under pressure and follow through on commitments.<\/li><li style=\\\"color:!important\\\">Flexibility to adapt to business needs and working schedules.<\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">- 39 hours\/week permanent contract: rotative Monday to Friday from 09:00 to 18:00<\/span><\/p><p><span style=\\\"color:#000000\\\">- Salary <\/span>24.171,4<span style=\\\"color:#000000\\\"> euros gross\/year &#43; up to 2500 euros gross\/year in bonus <\/span><\/p><p><span style=\\\"color:#000000\\\">- Central location in Barcelona<\/span><\/p><p><span style=\\\"color:#000000\\\">- Bring-a-friend (referral) bonus opportunities<\/span><\/p><p><span style=\\\"color:#000000\\\">- Career development programs and specialized courses<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Ready to take the lead?<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer<\/span><\/p><p><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/span>\u00a0R1774612<\/p>\",\"ats_external_id\":\"R1774612\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1883.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-28T00:04:37.993+08:00\",\"created_at\":\"2026-10-23T16:05:19.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Catalan---speaking----On-site---Travel-Industry-EJ01_R1774612\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Easyjet - 980011140\",\"reference_id\":\"980011140\",\"custom_reference_id\":\"980011140\",\"company_reference_id\":null},{\"wid\":\"fd54651247bf10380216e89f9d700000\",\"descriptor\":\"W103I4 EasyJet CS\",\"reference_id\":\"W103I4\",\"custom_reference_id\":\"W103I4\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"monica.lopez@concentrix.com\"},\"first_name\":\"Monica Lopez (102538235)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1774612\",\"wid\":\"d1692378b89b1039b2a1f6b2a7490000\",\"descriptor\":\"Team Leader (Catalan - speaking) - On-site - Travel Industry EJ01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"835\",\"campaign_id\":\"28646\",\"campaign_title\":\"Quality Evaluator - Trainee (Non Agent) R1774635\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Specialist (Catalan- speaking) - On-site - Travel Industry EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Ready for your next career move?<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we\u2019re looking for a <b>Trainer &amp; Quality Specialist<\/b> to support a customer service team within the travel industry. If you have an eye for detail, enjoy helping others improve, and like using data to find better ways of working, we\u2019d love to hear from you!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Your responsibilities<\/span><\/p><ul><li style=\\\"color:!important\\\"><b>Monitor and improve quality<\/b> by conducting evaluations and calibrations, providing structured feedback, and ensuring consistency across human and AI-assisted quality assessments.<\/li><li style=\\\"color:!important\\\"><b>Train and coach team members<\/b> through onboarding sessions, refresher training, and targeted coaching to address skill gaps and improve performance.<\/li><li style=\\\"color:!important\\\"><b>Analyze performance and customer feedback<\/b> by reviewing quality results, KPIs, and customer complaints to identify trends and root causes.<\/li><li style=\\\"color:!important\\\"><b>Prepare reports and insights<\/b> using Excel, DOMO, and Power BI to support decision-making and collaborate with management on improvement plans.<\/li><li style=\\\"color:!important\\\"><b>Drive continuous improvement<\/b> by identifying opportunities to optimize processes, maintain quality standards, and support operational excellence.<\/li><li style=\\\"color:!important\\\"><b>Support AI and automation initiatives<\/b> by contributing to AI\/BOT training, knowledge management, and the improvement of evaluation criteria and AI-driven solutions.<\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What we\u2019re looking for<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">At least <b>2 years of experience<\/b> in Quality, Training, Coaching, or a similar role.<\/li><li style=\\\"color:!important\\\">Fluent in <b>English and either Catalan, Galician or Basque<\/b>, both written and spoken.<\/li><li style=\\\"color:!important\\\">Strong analytical skills and the ability to interpret data and translate insights into action.<\/li><li style=\\\"color:!important\\\">Intermediate-level Excel skills and experience with reporting tools such as Power BI or DOMO.<\/li><li style=\\\"color:!important\\\">Excellent communication, coaching, and stakeholder management skills.<\/li><li style=\\\"color:!important\\\">Familiarity with quality assurance processes, CRM tools, data analysis, or AI\/BOT environments is a plus.<\/li><li style=\\\"color:!important\\\">Strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.<\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\">39 hours\/week permanent contract: rotative Monday to Friday from 09:00 to 18:00<\/li><li style=\\\"color:!important\\\">Salary 24.171,4 euros gross\/year &#43; up to 2000 euros gross\/year in bonus<\/li><li style=\\\"color:!important\\\">Central location in Barcelona<\/li><li style=\\\"color:!important\\\">Bring-a-friend (referral) bonus opportunities<\/li><li style=\\\"color:!important\\\">Career development programs and specialized courses<\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Ready to take the next step?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Join Concentrix and help shape better customer experiences through quality, training, and continuous improvement in the fashion industry.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. 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River B2B English\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures!\",\"long_description\":\"<h1>B2B Sales Advisor<\/h1>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Durban, South Africa<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We&rsquo;re Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is looking for motivated individuals with previous sales experience to join our B2B Sales team in our vibrant Durban office.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a B2B Sales Advisor, you will use your sales experience, customer focus, and target-driven mindset to troubleshoot and resolve customer requests across multiple platforms. You will help create positive customer experiences while building strong business relationships and supporting client success.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you take pride in efficiency, productivity, and delivering great outcomes, this could be your next career move. Bring your people skills, sales confidence, and customer-first approach &mdash; and grow your career with us.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You will:<\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of client procurement solutions<\/li>\\n<li>Understand client needs and offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to support continued client success<\/li>\\n<li>Conduct outbound calls to businesses using structured contact lists<\/li>\\n<li>Manage prospect data independently while proactively identifying and maximising business opportunities<\/li>\\n<li>Complete administrative tasks to support compliance with internal processes and operational standards<\/li>\\n<li>Engage professionally with gatekeepers, build rapport, and navigate conversations toward reaching key decision-makers<\/li>\\n<li>Troubleshoot and resolve customer requests across multiple platforms while delivering a positive customer experience<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a minimum of 2 years&rsquo; experience in outbound sales or cold calling<\/li>\\n<li>Have at least 1 year of contact centre experience supporting an international campaign<\/li>\\n<li>Have Matric or an equivalent qualification<\/li>\\n<li>Have a clear criminal and credit record<\/li>\\n<li>Are proficient in English, both written and spoken<\/li>\\n<li>Have strong negotiation and communication skills<\/li>\\n<li>Are self-motivated, proactive, and comfortable working independently<\/li>\\n<li>Are comfortable working toward targets<\/li>\\n<li>Are computer literate and able to navigate multiple systems quickly and effectively<\/li>\\n<li>Can type at least 26 words per minute<\/li>\\n<li>Have strong attention to detail<\/li>\\n<li>Are available to work shifts in a 24\/7 environment<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have appointment-setting experience<\/li>\\n<li>Have previous B2B sales experience<\/li>\\n<li>Have experience using CRM, sales, or procurement-related platforms<\/li>\\n<li>Are confident engaging with business customers, gatekeepers, and decision-makers<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Monthly salary of <strong>R13,000<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidised transport<\/li>\\n<li>Fantastic Employee Assistance Programme <strong>(EAP)<\/strong><\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team-building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3087\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"13000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-26T23:59:12.687Z\",\"created_at\":\"2026-10-23T13:37:08.612Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1667\",\"campaign_id\":\"1872\",\"campaign_title\":\"Block \/ Catalan \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist (Catalan-speaking) - FinTech\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to shape the future of digital finance?\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Lisbon | On-Site<\/strong><\/h3>\\n<p><strong>Concentrix<\/strong> is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.<\/p>\\n<p>And so, for our client, an innovative financial technology company specializing in digital payments and mobile financial services, we are looking for <strong>Customer Support Specialists<\/strong> in Lisbon, Portugal.<\/p>\\n<h2><strong>What&rsquo;s in it for you?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Competitive salary + performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Career development opportunities<\/p>\\n<\/li>\\n<li>Relocation Package if you come from abroad&nbsp;<\/li>\\n<li>\\n<p>Free Learning and Leadership Development programs<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonus<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Lisbon<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2><strong>What will you do?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Support users with questions about app features, accounts and digital payments<\/p>\\n<\/li>\\n<li>\\n<p>Troubleshoot login issues, payment delays and other app-related problems<\/p>\\n<\/li>\\n<li>\\n<p>Guide users through account setup and identity verification<\/p>\\n<\/li>\\n<li>\\n<p>Handle customer queries via phone, email, chat or social media<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex cases to the relevant teams<\/p>\\n<\/li>\\n<li>\\n<p>Deliver a positive customer experience with every interaction<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What are we looking for?<\/strong><\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>High level of <strong>Catalan<\/strong> and <strong>C1 English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using mobile apps and digital platforms<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and a customer-focused mindset<\/p>\\n<\/li>\\n<li>\\n<p>Previous customer service or technical support experience is a plus<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work rotating shifts, 24\/7<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. We&rsquo;ll do our best to match you with the right opportunity.<\/p>\\n<h3><strong>Ready to shape the future of digital finance?<\/strong><\/h3>\\n<p>Apply today and join our international team in Lisbon!<\/p>\\n<p><strong>Equal opportunity employer:<\/strong> We are committed to a workplace free from discrimination and harassment.<\/p>\\n<p><strong>Eligibility to work:<\/strong> Applicants must be legally authorized to work in Portugal.<\/p>\",\"ats_external_id\":\"PT-1872\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-26T23:59:05.852+00:00\",\"created_at\":\"2026-10-23T10:32:23.702+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1645\",\"campaign_id\":\"66\",\"campaign_title\":\"Happy-Element\/Portuguese\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Portuguese \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Portuguese <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-66\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:26:36.693+04:00\",\"created_at\":\"2026-10-23T10:24:56.735+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1594\",\"campaign_id\":\"1240\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Branchen: Telekommunikation, Bankwesen<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Leipzig zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#374151\\\">We are looking for a <\/span><span style=\\\"color:#111827\\\"><b>Senior Azure Full Stack Developer<\/b><\/span> with deep Microsoft Azure, data integration, ETL, RESTful API, and .NET Core experience to design and deliver scalable integration solutions on the Azure platform. In this role, you will provide technical ownership for customer-facing delivery, partner closely with architects, and help lead a 5-person development team in building API and integration solutions aligned to defined OAS contracts.<\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This is an opportunity to apply modern Azure technologies\u2014including Logic Apps, Azure Data Factory, Azure Service Fabric, Azure APIM, Azure DevOps, and related Microsoft cloud services\u2014to solve complex integration challenges and help clients unlock real-time data across multiple backend systems.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide technical ownership for delivery, ensuring solutions are well-designed, scalable, secure, and aligned with customer objectives.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead and support a 5-person 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Microsoft is seeking a customer-focused <b>Customer Success Account Manager (CSA)<\/b> to support enterprise customers across EMEA in implementing, adopting, and maximizing value from <b>Microsoft Viva Glint<\/b> employee engagement and listening programs.<\/p><p>The CSA acts as a trusted advisor, program leader, and solution consultant, partnering with HR, IT, and business stakeholders to drive successful deployments, adoption, and long-term business outcomes. Working closely with CSAMs, People Science Consultants, and Product teams, the CSA guides customers through implementation, governance, change management, and program maturity.<\/p><br \/><p>Key Responsibilities<\/p><br \/><ul><li>Serve as a strategic advisor throughout the customer lifecycle, driving adoption, satisfaction, retention, and business value.<\/li><li>Lead Viva Glint implementations, onboarding, survey programs, governance, and stakeholder engagement.<\/li><li>Advise on HR technology integrations, employee data management, organizational hierarchies, and reporting models.<\/li><li>Support integrations with HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, and Microsoft Entra ID.<\/li><li>Partner with HR, IT, and executive stakeholders to ensure successful program delivery and resolve escalations.<\/li><li>Collaborate with account teams to support renewals, growth opportunities, and continuous improvement initiatives.<\/li><\/ul><br \/><p>Required Qualifications<\/p><br \/><ul><li>Bachelor&#39;s degree or equivalent experience.<\/li><li>5&#43; years in Customer Success, Consulting, Program Management, HR Technology, Employee Experience, People Analytics, or Enterprise SaaS.<\/li><li>Experience managing enterprise customers and complex, multi-stakeholder programs.<\/li><li>Strong communication, consulting, and executive presentation skills.<\/li><li>Knowledge of HR systems, employee data management, identity management, and enterprise software implementations.<\/li><\/ul><br \/><p>Preferred Qualifications<\/p><br \/><ul><li>Experience with Viva Glint, Viva Suite, Qualtrics, Culture Amp, Medallia, Peakon, or similar platforms.<\/li><li>Knowledge of Workday, SAP SuccessFactors, Oracle HCM, Microsoft Entra ID, and SSO\/IAM solutions.<\/li><li>Understanding of organizational design, employee engagement, people analytics, change management, and data governance.<\/li><\/ul><br \/><p>Ideal Profile<\/p><br \/><p>A customer-focused consultant who combines employee experience expertise with strong stakeholder management, program leadership, and technical advisory skills to deliver successful enterprise Viva Glint programs and measurable business outcomes.<\/p><br \/>\",\"ats_external_id\":\"R1774863\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T20:07:48.353+08:00\",\"created_at\":\"2026-10-22T20:06:26.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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(101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391835\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Success-Advisor--CSA----Microsoft-Viva-Glint_R1774863\/apply\",\"job_requisition_id\":\"R1774863\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elmehdi.seghyier@concentrix.com\"},\"first_name\":\"Elmehdi Seghyier (101692017)\"},\"category_groups\":[{\"id\":\"CF Information Technology 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ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Relevant experience of 2 years and above.<\/li><li>Previous hiring experience with call center \/ bulk hiring will be an added advantage<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1774857\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T20:07:48.226+08:00\",\"created_at\":\"2026-10-22T20:06:26.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391930\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Recruiter_R1774857\/apply\",\"job_requisition_id\":\"R1774857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1774857\",\"wid\":\"4ada60395dcc1049d6e6e88cfbe60000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"597\",\"campaign_id\":\"45091\",\"campaign_title\":\"Accountant I, FAO R1774632\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant FAO\",\"street\":\"IND Bangalore - Millenium Towers - MT2\",\"address\":\"IND Bangalore - Millenium Towers - MT2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560037\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Role and Key Responsibilities:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Accounts payable:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 End to End AP Workflow expertise.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Payment processing for Vendor Aging and email responses.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Manually Invoice processing.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Reconciliation<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Vendor Master Creation and Update in NetSuite<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Expense Reporting.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 SOP, Process Checklist, Documentation and Review.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Month End Reporting:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 AP, AR Closing entries<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Reclass, Accrual, Prepaid, Amortization Journal Entry preparation and review<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Key Skills and knowledge:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Minimum 3-4 Years in accounting processes<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Knowledge of MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Exposure to NetSuite will be added advantage<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Written and Verbal communication skills<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Good Interpersonal &amp; International Client facing experience.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Quick Learner, Self-driven, Positive mindset, Target Oriented<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Educational Qualification:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Graduate \u2013 Bcom\/Mcom<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Disclaimer:<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in fashion.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Understand and comply with administrative duties\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French with an advanced level of English<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Sales experience\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Salary <\/span><\/span>19.623,94<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Good location in Barcelona<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Career development programs, specialized courses,\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-65\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-27T03:59:11.285+04:00\",\"created_at\":\"2026-10-22T13:47:11.157+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1647\",\"campaign_id\":\"64\",\"campaign_title\":\"Happy-Element\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-64\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T09:50:46.091+04:00\",\"created_at\":\"2026-10-22T13:42:37.322+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1648\",\"campaign_id\":\"63\",\"campaign_title\":\"Happy-Element\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-63\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-27T03:59:11.254+04:00\",\"created_at\":\"2026-10-22T13:25:16.405+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"842\",\"campaign_id\":\"28578\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1774757\",\"campaign_type\":\"job_application\",\"job_title\":\"Architect Data & AI\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"This role is the technical anchor of Concentrix's new business pursuit team\u2014a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.\\nThis is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer's evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution\u2014not a collection of slides and assumptions.\\nYou will work as a core member of the cross-functional new business pursuit team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering\u2014this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.\",\"long_description\":\"<p>This role is the technical anchor of Concentrix&#39;s new business pursuit team\u2014a cross-functional group focused on winning complex, high-value Data &amp; AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.<br \/><\/p><p>This is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer&#39;s evaluation question, and write the technical sections of proposals and RFP responses. 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No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix is seeking an experienced <\/span><span style=\\\"color:#111827\\\"><b>Clinical Pharmacy Consultant \/ Informaticist<\/b><\/span> to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models.<\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons: Outpatient infusion margin optimization and cross-setting care navigation Clinical quality, safety, and antimicrobial stewardship Procurement, 503B aggregation, and supply chain optimization Labor productivity, chair capacity, and accurate unit of service frameworks Controlled substance diversion surveillance and compliance auditing<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.<\/span><\/li><li><span style=\\\"color:#374151\\\">Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.<\/span><\/li><li><span style=\\\"color:#374151\\\">Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell \/ BD Pyxis Knowledge Portals.<\/span><\/li><li><span style=\\\"color:#374151\\\">Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools.<\/span><\/li><li><span style=\\\"color:#374151\\\">Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection.<\/span><\/li><li><span style=\\\"color:#374151\\\">Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support security and governance policies within Databricks Unity Catalog, including row-level facility filters and column-level dynamic masking rules to help protect patient PHI and proprietary vendor discount information.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.<\/span><\/li><li><span style=\\\"color:#374151\\\">Active, unrestricted license from a State Board of Pharmacy.<\/span><\/li><li><span style=\\\"color:#374151\\\">8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Functional working knowledge of Epic Willow, Inpatient and\/or Ambulatory, and Epic Beacon.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated understanding of Epic Cadence Scheduler slot template operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of healthcare data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities.<\/span><\/li><\/ul><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Epic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models.<\/span><\/li><li><span style=\\\"color:#374151\\\">Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare.<\/span><\/li><li><span style=\\\"color:#374151\\\">Intermediate ability to write or read structured SQL queries to independently explore relational database schemas.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $145,000 - $195,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>The deadline to apply for this position is 11\/02\/2026. <\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1773860\",\"location\":\"USA, Iowa\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-23T04:04:10.516+08:00\",\"created_at\":\"2026-10-22T00:04:13.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Iowa\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"50301\",\"primary_location\":{\"id\":\"US-WAH-IOWA1-00\",\"wid\":\"b67da9176e3d1062f9e44173126cc36b\",\"descriptor\":\"USA IA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0894\",\"descriptor\":\"Sr. Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-IA-Work-at-Home\/Clinical-Pharmacy-Consultant---Informaticist_R1773860-8\/apply\",\"job_requisition_id\":\"R1773860\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"41e78eed5d02101cf29234b1e47c0000\",\"descriptor\":\"26485 - BJC Healthcare - 980010066\",\"reference_id\":\"980010066\",\"custom_reference_id\":\"980010066\",\"company_reference_id\":null},{\"wid\":\"4ea88831e45b101d4d375434a9a30000\",\"descriptor\":\"W101FU BJC:Databricks Platform Services & Governance\",\"reference_id\":\"W101FU\",\"custom_reference_id\":\"W101FU\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"haseen.vm@concentrix.com\"},\"first_name\":\"Haseen Vezhappilly Mohammedibrahi (102010803)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1773860\",\"wid\":\"d1692378b89b10392f3d06e62b470000\",\"descriptor\":\"Clinical Pharmacy Consultant \/ Informaticist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span style=\\\"color:#374151\\\">Concentrix Corporation is seeking an experienced, technically proficient Clinical Pharmacy Consultant \/ Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. This high-impact role acts as the direct functional bridge between clinical pharmacy operations, hospital revenue cycles, and our advanced data platform engineering team. The ideal candidate is a licensed pharmacist (PharmD\/RPh) with deep technical expertise in healthcare informatics and database structures. You will be responsible for defining requirements, audit logic, and entity-resolution models to seamlessly ingest data from Epic EHR (Willow, Beacon, Cadence, Clarity, Caboodle), retail pharmacy management systems (EnterpriseRx), cost-accounting solutions (StrataJazz), 340B audit databases (Sentry Data Systems), cleanroom automation platforms (DoseEdge), automated dispensing hardware (Omnicell\/Pyxis), safety and surveillance tools (ControlCheck, Origami SEMS), and advanced procurement channels (Cencora, Cardinal, QuVa, OurPharma, Civica). Your expertise will help transform these fragmented, multi-system transaction logs into a unified, high-performance analytical engine hosted on Databricks. Department: Data &amp; Analytics Center of Excellence Reports To: Principal Enterprise Architect \/ Director, Analytics Position Type: Full-Time Contract-to-Hire Location: Hybrid \/ Remote with occasional on-site alignment at corporate health-system hubs Key Responsibilities 1. Clinical Data Translation &amp; Multi-Horizon Requirement Scoping (40%) Lead clinical discovery workshops across the health system to map workflows, document clinical logic, and isolate specific key performance indicators (KPIs) for each of the five prioritized platform horizons: Horizon 1: Outpatient Infusion Margin Optimization &amp; Cross-Setting Care Navigation Horizon 2: Clinical Quality, Safety, &amp; Antimicrobial Stewardship (AMS) Horizon 3: Procurement, 503B Aggregation, &amp; Supply Chain Optimization Horizon 4: Labor Productivity, Chair Capacity, &amp; Accurate Unit of Service (UOS) Frameworks Horizon 5: Controlled Substance Diversion Surveillance &amp; Compliance Auditing Construct detailed, functional use-case specifications that bridge clinical intent with financial realization, differentiating standard business intelligence (BI) aggregates from predictive AI modeling requirements. Apply the standard Prioritization Scoring Rubric to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility. 2. Source System Auditing, Entity Resolution, &amp; Data Mapping (45%) Map and trace transactional data lineages across a fragmented, multi-vendor enterprise ecosystem to design a robust Master Drug Index (MDI) using NDCs and RxNorm CUIs. EHR &amp; Scheduling Systems: Map database schemas within Epic Clarity and Caboodle, Epic Cadence, Epic Beacon, and Epic Inpatient MAR. Automation &amp; Compounding Networks: Document and reconcile transactional outputs from DoseEdge (Baxter) IV workflow systems (capturing precision cleanroom overfills and component weights) and Omnicell\/BD Pyxis Knowledge Portals (capturing cabinet access event timestamps). Point Solutions &amp; Safety Repositories: Design data requirements to route transaction streams into ControlCheck (Bluesight) for behavioral IRIS risk scoring and map clinical risk event data inside Origami Risk (SEMS) and native Epic Willow tools like Med-Replacer. Retail &amp; Supply Channels: Track and audit data structures within EnterpriseRx, Sentry Data Systems (340B split-billing), StrataJazz (cost accounting), Civica Dashboards, and specialized purchase history records from Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma (BrightStream), and OurPharma. 3. Advanced Analytics, Validation, &amp; Data Governance Support (15%) Partner with Data Scientists and Machine Learning Engineers to construct high-fidelity feature stores for automated models (e.g., Optimal Care-Setting Router, Time-Series Stockout Forecaster, Behavioral Anomaly Diversion Detector). Formulate a standardized Data Validation Framework and automated reconciliation scripts to ensure that platform metrics match health sustem official audited general ledger entries and cash collections. Identify &amp; establish security policies within Databricks Unity Catalog, configuring row-level facility filters and column-level dynamic masking rules to protect sensitive patient PHI and proprietary vendor discount tiers. Qualifications &amp; Experience Required Education &amp; Credentials: Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (RPh) from an accredited university. Active, unrestricted license from a State Board of Pharmacy. Required Experience: 8&#43; years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting capacity. 5&#43; years of healthcare informatics experience, with a primary focus on Electronic Health Record (EHR) data analytics and pharmacy systems orchestration. Functional, working knowledge of Epic Willow (Inpatient\/Ambulatory) and Epic Beacon, with a demonstrated understanding of how Epic Cadence Scheduler slot templates operate. Comprehensive grasp of data vocabulary and terminology standards, including 10\/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes. Preferred Technical Skills &amp; Competencies: Epic Certification or formalized Proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity\/Caboodle data models. Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG\/Kronos Healthcare. (Preferred) Intermediate capability to write or read structured SQL queries to independently explore relational database schemas. (Preferred) Familiarity with cloud data lakehouse models or modern engineering concepts (e.g., Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls). (Preferred)<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"847\",\"campaign_id\":\"28559\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1774320\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Databricks Engineer\",\"street\":\"USA IA Work-at-Home\",\"address\":\"USA IA Work-at-Home\",\"city\":\"USA\",\"state\":\"Iowa\",\"postal_code\":\"50301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><h3><b>Senior Databricks Engineer <\/b>- <b>United States | Remote \/ Work at Home<\/b><br \/><br \/><\/h3><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>Senior Data Engineer \u2014 Databricks<\/b><\/span> will own the end-to-end data lifecycle, from analysis and solution design through implementation, orchestration, governance, and optimization. This role will build modern data solutions on the Databricks Data Intelligence Platform across Microsoft Azure, AWS, or GCP, using Databricks, Python, PySpark, and SQL to deliver scalable ingestion, transformation, modeling, and pipeline orchestration.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As a senior engineer, you will lead solution design, establish engineering standards, and guide other data engineers in building reliable, governed, and production-ready data pipelines that support analytics, reporting, and AI\/ML use cases.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Design, develop, and maintain robust batch and streaming data pipelines for extracting, transforming, and loading data from multiple sources into the Databricks lakehouse on Azure.<\/span><\/li><li><span style=\\\"color:#374151\\\">Automate and streamline data ingestion using Auto Loader, Lakeflow Connect, and Azure services such as Azure Data Factory and Event Hubs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Build and manage pipelines with Lakeflow Spark Declarative Pipelines, formerly Delta Live Tables, including data quality expectations and change data capture.<\/span><\/li><li><span style=\\\"color:#374151\\\">Perform complex data manipulation and transformation using PySpark and Spark SQL to prepare data for advanced analytics, reporting, and AI\/ML use cases.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design and implement workflow orchestration and scheduling using Lakeflow Jobs, formerly Databricks Workflows, to support reliable and efficient data operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Create scalable lakehouse data models using medallion architecture \u2014 bronze, silver, and gold \u2014 and dimensional modeling, including SCD Type 1 and Type 2.<\/span><\/li><li><span style=\\\"color:#374151\\\">Implement data governance and security in Unity Catalog, including access controls, lineage, row filters, and column masks for sensitive data.<\/span><\/li><li><span style=\\\"color:#374151\\\">Optimize performance and cost across Delta tables, Spark workloads, serverless and classic compute, and SQL warehouses.<\/span><\/li><li><span style=\\\"color:#374151\\\">Establish CI\/CD and testing practices for data pipelines using Git folders, Declarative Automation Bundles, formerly Databricks Asset Bundles, and Azure DevOps or GitHub Actions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Monitor pipeline health and data quality using system tables and data quality monitoring; lead root-cause analysis and resolution of production issues.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead design and code reviews, define engineering standards, and mentor data engineers across the team.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business, performance, and project requirements.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">10&#43; years of professional experience in data engineering, data and analytics, or data warehousing.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of hands-on experience working with Databricks in a data engineering capacity, including production workloads.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.<\/span><\/li><li><span style=\\\"color:#374151\\\">3&#43; years of data engineering experience on Microsoft Azure, including services such as ADLS Gen2, Azure Data Factory, Key Vault, and Microsoft Entra ID.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience designing and developing ETL\/ELT pipelines for batch and streaming data workloads.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with Databricks lakehouse architecture, Delta tables, Unity Catalog, Lakeflow Jobs, and Lakeflow Spark Declarative Pipelines.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience implementing scalable data models using medallion architecture, dimensional modeling, and slowly changing dimensions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with CI\/CD and testing practices for data pipelines using Azure DevOps or GitHub Actions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to lead technical design discussions, conduct code reviews, define engineering standards, and mentor other engineers.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong collaboration skills with the ability to work across business, IT, and technical stakeholder groups.<\/span><\/li><li><span style=\\\"color:#374151\\\">Preferred certification: <\/span><span style=\\\"color:#111827\\\"><b>Databricks Data Engineer Professional<\/b><\/span>.<\/li><\/ul><br \/><p>The base salary for this position is $106,087\\t\u2013 $151,554 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 11\/01\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p><b>#LI-Remote<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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On-site - Fashion Industry PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span>Ready to take the next step in your leadership career?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At Concentrix, we\u2019re looking for a motivated <\/span><span><b>Team Leader<\/b><\/span> to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Your responsibilities<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/span><\/li><li style=\\\"color:!important\\\"><span>Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/span><\/li><li style=\\\"color:!important\\\"><span>Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Ensure customer service delivery meets contractual requirements and business objectives.<\/span><\/li><li style=\\\"color:!important\\\"><span>Communicate goals, expectations, and relevant updates clearly to your team.<\/span><\/li><li style=\\\"color:!important\\\"><span>Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/span><\/li><li style=\\\"color:!important\\\"><span>Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/span><\/li><li style=\\\"color:!important\\\"><span>Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What we\u2019re looking for<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>Proficient or bilingual in Galician &#43; English<\/span><\/li><li style=\\\"color:!important\\\"><span>An associate degree or equivalent qualification in a relevant field is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Two to four years of relevant professional experience is preferred.<\/span><\/li><li style=\\\"color:!important\\\"><span>Previous experience coaching, mentoring, or supervising team members.<\/span><\/li><li style=\\\"color:!important\\\"><span>Strong communication and interpersonal skills.<\/span><\/li><li style=\\\"color:!important\\\"><span>A results-oriented mindset, with the ability to motivate others and drive performance.<\/span><\/li><li style=\\\"color:!important\\\"><span>Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/span><\/li><li style=\\\"color:!important\\\"><span>The ability to remain calm under pressure and follow through on commitments.<\/span><\/li><li style=\\\"color:!important\\\"><span>Flexibility to adapt to business needs and working schedules.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What\u2019s in it for you<\/b><\/span><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span>39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/span><\/li><li style=\\\"color:!important\\\"><span>Salary 23.376 euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/span><\/li><li style=\\\"color:!important\\\"><span>Central location in Barcelona<\/span><\/li><li style=\\\"color:!important\\\"><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li style=\\\"color:!important\\\"><span>Career development programs and specialized courses<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Ready to take the lead?<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Concentrix is an equal opportunity employer<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>R1773330<\/u><\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1773330\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T20:06:26.211+08:00\",\"created_at\":\"2026-10-21T18:07:16.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Galician--speaking----On-site---Fashion-Industry-PK01_R1773330\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Ready to take the next step in your leadership career?<\/b><\/p><br \/><p>At Concentrix, we\u2019re looking for a motivated Team Leader in Barcelona to supervise and support a customer service team within the fashion industry. If you\u2019re passionate about people development, enjoy working in a fast-paced environment, and know how to turn performance goals into results, we\u2019d love to meet you!<\/p><br \/><p><b>Your responsibilities<\/b><\/p><br \/><p>- Supervise the day-to-day activities of a customer service team, including attendance and performance monitoring.<\/p><p>- Coach and mentor team members through regular feedback sessions to help them achieve their individual and team targets.<\/p><p>-Monitor KPIs and service quality, identifying performance gaps and implementing improvement plans when needed.<\/p><p>- Ensure customer service delivery meets contractual requirements and business objectives.<\/p><p>- Communicate goals, expectations, and relevant updates clearly to your team.<\/p><p>- Support agents with escalated customer enquiries, providing guidance and expertise when needed.<\/p><p>- Lead team meetings, encourage open communication, and organize team activities to strengthen collaboration.<\/p><p>- Follow company policies and procedures while promoting Concentrix values and a positive team environment.<\/p><br \/><p><b>What we\u2019re looking for<\/b><\/p><br \/><p>- Proficient\u00a0or\u00a0bilingual\u00a0in\u00a0Catalan\u00a0&#43;\u00a0English<\/p><p>- An associate degree or equivalent qualification in a relevant field is preferred.<\/p><p>- Two to four years of relevant professional experience is preferred.<\/p><p>- Previous experience coaching, mentoring, or supervising team members.<\/p><p>- Strong communication and interpersonal skills.<\/p><p>- A results-oriented mindset, with the ability to motivate others and drive performance.<\/p><p>- Excellent organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines.<\/p><p>- The ability to remain calm under pressure and follow through on commitments.<\/p><p>- Flexibility to adapt to business needs and working schedules.<\/p><br \/><p><b>What\u2019s in it for you <\/b><\/p><br \/><p>- 39 hours\/week permanent contract: rotative Monday to Sunday from 09:00 to 23:00<\/p><p>- Salary 23.376  euros gross\/year &#43; up to 2000 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Central location in Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Career development programs and specialized courses<\/p><br \/><p>Ready to take the lead?<\/p><br \/><p>Join Concentrix and help your team deliver outstanding customer experiences for a brand in the fashion industry.<\/p><br \/><p>Concentrix is an equal opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1773312<\/p>\",\"ats_external_id\":\"R1773312\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-22T20:06:26.095+08:00\",\"created_at\":\"2026-10-21T18:07:16.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Catalan---speaking----On-site---Fashion-Industry-PK01_R1773312\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Primark - PRIMARK\",\"reference_id\":\"PRIMARK\",\"custom_reference_id\":\"PRIMARK\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucila.pascual@concentrix.com\"},\"first_name\":\"Lucila Ines Pascual (102538534)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1773312\",\"wid\":\"d1692378b89b10391a9c49cb3e030000\",\"descriptor\":\"Team Leader (Catalan - speaking) - On-site - Fashion Industry PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"853\",\"campaign_id\":\"28531\",\"campaign_title\":\"Specialist, Training &amp; Quality R1773349\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer and Quality Coach (Catalan -speaking) - Onsite \u2013 Fashion Industry -\u00a0 PK01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<br \/><p style=\\\"color:#2a2b2c !important\\\"><span style=\\\"color:#2a2b2c\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#2a2b2c\\\"><b>Experience the power of a game-changing career<\/b><\/span>\u00a0<\/p><br \/><p><span style=\\\"color:#2a2b2c\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span>\u00a0<\/p><br \/><p><span style=\\\"color:#2a2b2c\\\">If you\u2019re looking to grow and be inspired, as a<b> Trainer and Quality Analyst in Barcelona (onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the <\/span><span style=\\\"color:#000000\\\">Fashion industry<\/span>\u00a0<\/p><br \/><p><span style=\\\"color:#2a2b2c\\\"><b>Career growth and personal development<\/b><\/span>\u00a0<\/p><br \/><p><span style=\\\"color:#2a2b2c\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span>\u00a0<\/p><p><span style=\\\"color:#2a2b2c\\\"><b>\u00a0<\/b><\/span>\u00a0<\/p><p><span style=\\\"color:#2a2b2c\\\"><b>What you will do in this role<\/b><\/span>\u00a0<\/p><p>\u00a0<\/p><p><span style=\\\"color:#2a2b2c\\\">As a <b>Trainer and Quality Coach <\/b>on our team, you will:<\/span><span style=\\\"color:#000000\\\">\u00a0<\/span>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span><b>Training<\/b><\/span><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Newhire Training \u2013 Induction, System set up, Content training (updating and creating training material), knowledge checks, final assessment and continuous communication with CNX Belfast leadership regarding trainee EWS<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Nesting support \u2013 post NH training (coaching, helpslots and quality scoring as agents are on approvals)<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Collaborating with Team Leaders regarding PSP&#39;s \u2013 tracking historical performance, identifying PSP triggers and providing support to TL and agent during their PSP<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Cross skill training agents to other LOB\u2019s, provide ongoing refresher training and process update training as guided by the client<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Conducting monthly Workshops for the team on essential client processes including GDPR<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span><b>Quality<\/b><\/span><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Meet departmental productivity requirements and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management) including completing Business Reviews and other Client Required deliverable meetings in collaboration with CNX Belfast leadership team.<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and Clients to ensure scoring consistency and best practices<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Monitor CSAT in collaboration with CNX Belfast leadership team, completing drill downs to investigate key failure area\u2019s and address<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Prepare content of quality reporting in collaboration with CNX Belfast leadership for all client required reports\/meetings<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals. Provides insight to Operations and Account Management relative to improvement opportunities\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>QA Appeals \u2013 reviewing appeals in a timely manner, updating all records where needed and deliver outcome to agent<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Collaborate and communicate effectively with the flagship CNX Belfast leadership team to deliver Training and Quality data reporting to the client Coaching all agents and SME\u2019s where applicable on their Quality performance on a regular basis<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span><b>Requirements:<\/b><\/span><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Native or bilingual in Catalan and advanced level of English<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Experience in delivering client training content<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Experience in quality assurance and coaching<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Experience working as part of a leadership team and collaborating with senior management on client deliverables<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Proficiency with MS Office package<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span><b>Personal abilities:<\/b><\/span><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Excellent organization skills<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Strong communication skills, both written and verbal\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Collaborative working mind set and approach to team work<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Confidence in communicating and delivering data to Client and Senior Management<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Solution mindset \u2013 where gaps in knowledge utilizes resources, such as peers and colleagues, to approach problems<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Strong attention to detail\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Sense of professionalism and ability to develop relationships<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b>\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In this role, we offer benefits that help you support your unique lifestyle\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>- Full time 39 hours\/week, permanent contract, rotative shift\u00a0 Monday to Sunday from 09:00 to 23:00<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span><b>- <\/b>Salary 23.376 euros gross\/year &#43; up to 2.000 euros gross\/year in bonus\u00a0&#43; private medical insurance<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>- Great office location in Barcelona<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>- Full paid training about the company and the project you will be working on \u00a0<\/span><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>- Career development program and specialized courses<\/span>\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\\\"color:#2a2b2c\\\"><b>Experience the best version of you!<\/b><\/span>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/span><\/p><p style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">R1773349<\/span><\/p>\",\"ats_external_id\":\"R1773349\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-27T20:08:36.591+08:00\",\"created_at\":\"2026-10-21T18:07:15.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Trainer-and-Quality-Coach--Catalan--speaking----Onsite---Fashion-Industry----PK01_R1773349\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Catalan\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1679\",\"descriptor\":\"Specialist, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-392529\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Trainer-and-Quality-Coach--Catalan--speaking----Onsite---Fashion-Industry----PK01_R1773349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Trainer-and-Quality-Coach--Catalan--speaking----Onsite---Fashion-Industry----PK01_R1773349\/apply\",\"job_requisition_id\":\"R1773349\"}],\"organizations\":[{\"wid\":\"df2f068c35b10132ee4d323050104d0a\",\"descriptor\":\"W0ZBXW Primark Limited\",\"reference_id\":\"W0ZBXW\",\"custom_reference_id\":\"W0ZBXW\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801eec5e501313f0662ae\",\"descriptor\":\"2105 - 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Onsite \u2013 Fashion Industry -\u00a0 PK01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1649\",\"campaign_id\":\"62\",\"campaign_title\":\"Happy-Element\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German <\/strong>language skills (B2)<\/p>\\n<\/li>\\n<li><strong>English <\/strong>Language (B2)<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday- Friday&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-62\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-23T10:22:04.211+04:00\",\"created_at\":\"2026-10-21T17:36:29.006+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1473\",\"campaign_id\":\"1248\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1774574\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Onsite - WE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands,\u00a0the ones you use every\u00a0day,\u00a0 improve\u00a0their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If\u00a0you\u2019re\u00a0looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a\u00a0<b>Customer Service Representative!\u00a0<\/b><\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>We\u2019ll\u00a0give you the skills and opportunities to grow your\u00a0career,\u00a0while working in an international and dynamic environment.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>-\u00a0Identify\u00a0and assess customers\u2019 needs, handling consultations, after-sales requests, and general enquiries.\u00a0<br \/>-\u00a0Manage customer\u00a0communications\u00a0through\u00a0email and chat, providing\u00a0accurate\u00a0and complete information.\u00a0<br \/>-\u00a0Handle customer complaints, find\u00a0appropriate solutions, and follow up to ensure resolution.\u00a0<br \/>-\u00a0Build strong customer relationships through empathy, clear communication, and a customer-first approach.\u00a0<br \/>-\u00a0Manage the\u00a0CRM system, keeping customer interactions, accounts, files, and databases up to date.\u00a0<br \/>-\u00a0Collaborate with\u00a0Sales, Finance, Administration, and other departments\u00a0to support customer processes and operations.\u00a0<\/p><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><br \/><p>- Have a proficient or bilingual level of Spanish and advanced level of English\u00a0<br \/>-\u00a0Previous\u00a0experience in\u00a0customer service, helpdesk, or a similar role\u00a0is valuable.\u00a0<br \/>-\u00a0Strong written and verbal communication skills with excellent interpersonal abilities.\u00a0<br \/>-\u00a0Customer-focused and detail-oriented, with a genuine commitment to providing high-quality service.\u00a0<br \/>-\u00a0Able to\u00a0multi-task, prioritize, and find effective solutions\u00a0in a fast-paced environment.\u00a0<br \/>-\u00a0Flexible, resourceful, proactive, and dynamic.\u00a0<br \/>-\u00a0A true team player who enjoys working towards both individual and team goals.\u00a0<br \/>-\u00a0Previous\u00a0experience with\u00a0Zendesk\u00a0is a plus.\u00a0<\/p><br \/><p><b>What\u2019s\u00a0in it for you?<\/b>\u00a0<\/p><br \/><p>- Full-time\u00a039 hours\/week permanent contract<\/p><p>- Monday to\u00a0Sunday\u00a0from 09.00\u00a0to 18:00 <br \/>- Salary\u00a019.623,94 euros gross\/year\u00a0<br \/>-\u00a0Great\u00a0team and working environment in a modern centrally placed office in Barcelona\u00a0\u00a0<br \/>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><br \/><p><b>Experience the best version of you\u00a0<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Bilingual R1774539\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente con Valenciano - Presencial EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<h3 style=\\\"color:!important\\\"><\/h3><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfTe apasiona viajar, descubrir nuevos destinos, conectar con personas y formar parte de un equipo internacional tanto como a nosotros? \u00a1Esta oportunidad es para ti!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Buscamos personas con talento, energ\u00eda y vocaci\u00f3n de servicio para unirse a nuestro equipo de atenci\u00f3n al cliente, trabajando para una de las principales aerol\u00edneas de bajo coste de Europa.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n<\/b>?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Ser\u00e1s una pieza clave para que cada cliente disfrute de la mejor experiencia de viaje.<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Asesorar\u00e1s a los viajeros, resolviendo dudas sobre reservas y ofreciendo asistencia con cuestiones administrativas y t\u00e9cnicas.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Conectar\u00e1s con nuestros clientes a trav\u00e9s de diferentes canales: tel\u00e9fono, chat y correo electr\u00f3nico.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Marcar\u00e1s la diferencia, ofreciendo una atenci\u00f3n cercana, eficaz y orientada a encontrar soluciones.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 buscamos en ti<\/b>?<\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Dominio de valenciano<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Nivel de ingl\u00e9s B1-B2.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Estudios m\u00ednimos de Educaci\u00f3n Secundaria.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Conocimientos de Windows y Microsoft Office.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Experiencia previa en atenci\u00f3n al cliente.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Actitud positiva, empat\u00eda, orientaci\u00f3n al cliente y ganas de aprender.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\"><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/span><\/p><br \/><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Contrato indefinido en Espa\u00f1a, con las prestaciones y beneficios que correspondan.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Formaci\u00f3n inicial remunerada de 5 semanas, para que empieces con confianza y todas las herramientas necesarias.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Jornada de 39 horas semanales, de lunes a domingos de 8:00 a 20:00 (turnos rotativos)<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Salario 19.623,64\u20ac bruto\/a\u00f1o &#43; Bonus 1.200\u20ac bruto\/a\u00f1o<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oficinas modernas en Barcelona, con terraza, comodidades y eventos para compartir con el equipo.<\/span><\/li><\/ul><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Oportunidades reales de desarrollo y crecimiento profesional dentro de una empresa internacional.<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">\u00bfPreparado\/a para despegar?<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0c0c0c\\\">Si te apasiona ayudar a las personas, disfrutas trabajando en equipo y buscas una oportunidad para desarrollar tu carrera en un entorno internacional, \u00a1queremos conocerte!<\/span><\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Bilingual R1774537\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente con Gallego - Presencial -  EJ01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p>\u00bfTe apasiona viajar, descubrir nuevos destinos, conectar con personas y formar parte de un equipo internacional tanto como a nosotros? \u00a1Esta oportunidad es para ti!<\/p><p>Buscamos personas con talento, energ\u00eda y vocaci\u00f3n de servicio para unirse a nuestro equipo de atenci\u00f3n al cliente, trabajando para una de las principales aerol\u00edneas de bajo coste de Europa.<\/p><p>\u00a0<\/p><p><b>\u00bfCu\u00e1l ser\u00e1 tu misi\u00f3n?<\/b><\/p><p>\u00a0<\/p><p>Ser\u00e1s una pieza clave para que cada cliente disfrute de la mejor experiencia de viaje.<\/p><ul><li>Asesorar\u00e1s a los viajeros, resolviendo dudas sobre reservas y ofreciendo asistencia con cuestiones administrativas y t\u00e9cnicas.<\/li><li>Conectar\u00e1s con nuestros clientes a trav\u00e9s de diferentes canales: tel\u00e9fono, chat y correo electr\u00f3nico.<\/li><li>Marcar\u00e1s la diferencia, ofreciendo una atenci\u00f3n cercana, eficaz y orientada a encontrar soluciones.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 buscamos en ti?<\/b><\/p><p>\u00a0<\/p><ul><li>Dominio de gallego<\/li><li>Nivel de ingl\u00e9s B1-B2.<\/li><li>Estudios m\u00ednimos de Educaci\u00f3n Secundaria.<\/li><li>Conocimientos de Windows y Microsoft Office.<\/li><li>Experiencia previa en atenci\u00f3n al cliente.<\/li><li>Actitud positiva, empat\u00eda, orientaci\u00f3n al cliente y ganas de aprender.<\/li><\/ul><p>\u00a0<\/p><p><b>\u00bfQu\u00e9 te ofrecemos?<\/b><\/p><p>\u00a0<\/p><ul><li>Contrato indefinido en Espa\u00f1a, con las prestaciones y beneficios que correspondan.<\/li><li>Formaci\u00f3n inicial remunerada de 5 semanas, para que empieces con confianza y todas las herramientas necesarias.<\/li><li>Jornada de 39 horas semanales, de lunes a domingos de 8:00 a 20:00 (turnos rotativos)<\/li><li>Salario 19.623,64\u20ac bruto\/a\u00f1o &#43; Bonus 1.200\u20ac bruto\/a\u00f1o<\/li><li>Oficinas modernas en Barcelona, con terraza, comodidades y eventos para compartir con el equipo.<\/li><li>Oportunidades reales de desarrollo y crecimiento profesional dentro de una empresa internacional.<\/li><\/ul><p>\u00a0<\/p><p>\u00bfPreparado\/a para despegar?<\/p><p>\u00a0<\/p><p>Si te apasiona ayudar a las personas, disfrutas trabajando en equipo y buscas una oportunidad para desarrollar tu carrera en un entorno internacional, \u00a1queremos conocerte!<\/p><p>\u00a0<\/p><p><i>Ofrecemos igualdad de oportunidades de empleo.\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p>\u00a0<\/p><p>R1774537<\/p>\",\"ats_external_id\":\"R1774537\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-26T17:05:47.036+01:00\",\"created_at\":\"2026-10-21T16:09:21.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Easyjet - 980011140\",\"reference_id\":\"980011140\",\"custom_reference_id\":\"980011140\",\"company_reference_id\":null},{\"wid\":\"fd54651247bf10380216e89f9d700000\",\"descriptor\":\"W103I4 EasyJet CS\",\"reference_id\":\"W103I4\",\"custom_reference_id\":\"W103I4\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1774537\",\"wid\":\"a6aa8e50614b103929942eb99e400000\",\"descriptor\":\"Agente de Atenci\u00f3n al Cliente con Gallego - Presencial -  EJ01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"854\",\"campaign_id\":\"28505\",\"campaign_title\":\"VP, Sales &amp; Account Management R1774371\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p>\u00a0<\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>\u00a0<\/p><p>We are seeking a highly experienced and commercially focused leader to lead our DACH GTM function. This Market Leader,\u00a0is accountable for the overall growth, strategic development, and market leadership of the DACH region. The role owns regional client growth and retention, new client acquisition, and the overall strategic development of the region. The role leads DACH Account Management, Sales and Marketing teams, works in close collaboration with DACH Delivery and Client Success leadership and represents the DACH region within the EMEA Growth Leadership team.<\/p><p>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><p>\u00a0<\/p><p><b>Strategic Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Define and execute the growth strategy for the DACH region, focusing on diversification and identifying new sources of growth. Ensure all support functions are aligned, so DACH achieves its ambitions.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market within the EMEA Growth Leadership team and contribute to broader regional strategy and priorities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Represent the DACH market externally.<br \/><\/span><\/li><\/ul><p><b>Client Growth &amp; Retention<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create and maintain a client-centric culture.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the growth, retention, and overall performance of the regional client portfolio. Ensure the identification and delivery of upsell and cross-sell opportunities.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive strategic account development and strengthen executive-level client relationships.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Adapt and implement sector-focused strategies to drive client growth, retention, and expansion across priority industries.<br \/><\/span><\/li><\/ul><p><b>New Business Acquisition<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own New Logo acquisition and ACV growth across the DACH region.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead the regional Sales team to drive pipeline generation, conversion, and market expansion.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build strong relationships with prospective clients and key stakeholders to accelerate growth.<br \/><\/span><\/li><\/ul><p><b>Marketing<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Own the DACH regional marketing strategy and ensure it is aligned with regional growth priorities and the broader EMEA marketing strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective use of shared or dedicated BDR resources, with clear alignment on target accounts, lead management, follow-up, and pipeline visibility.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Set clear marketing priorities and success measures, using data and insights to optimize campaign performance, pipeline contribution, budget utilization, and ROI.<br \/><\/span><\/li><\/ul><p><b>People Leadership<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead, coach, and develop DACH GTM teams.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Foster a high-performance culture focused on accountability, collaboration, and client success.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure effective workforce planning, talent development, and succession readiness across the organization.<br \/><\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner closely with DACH Delivery and Client Success teams as well as adjacent functions (Solutions\/Bid, Technology and Partner Practice, Legal, Pricing, etc.) to ensure strong client outcomes and business growth.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Align commercial objectives with operational execution and client delivery.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Support strategic planning, governance, and issue resolution for key accounts and growth opportunities.<br \/><\/span><\/li><\/ul><p><b>Qualifications &amp; Experience<\/b><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrable years of leadership experience in sales, account management, or commercial leadership roles within the DACH market.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience in designing and implementing a sustainable growth strategy.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proven ability to attract, develop, and retain high-performing teams, fostering a culture of continuous learning, coaching, and accountability.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Demonstrated track record of delivering profitable growth through both client expansion and new business acquisition.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep understanding of the DACH market, including its commercial landscape, customer expectations, and regional market dynamics.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong executive presence and influence, with the ability to build trusted relationships and collaborate effectively across sales, delivery, client success, and support functions.<\/span><\/li><li>Professional fluency in English and German (minimum C1), written and spoken.<\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Entrepreneurial, innovative, and growth-oriented mindset, with the ability to challenge conventional approaches, identify new opportunities, and drive transformative outcomes.<\/span><\/li><\/ul><p>\u00a0<\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><br \/><i><span style=\\\"font-size:inherit\\\">Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/span><\/i><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Eligibility to work:<\/span><\/b><\/p><p><i><span style=\\\"font-size:inherit\\\">In accordance with <\/span><b><span style=\\\"font-size:inherit\\\">German <\/span><\/b><span style=\\\"font-size:inherit\\\">law, only applicants who are legally authorized to work in <\/span><b><span style=\\\"font-size:inherit\\\">Germany <\/span><\/b><span style=\\\"font-size:inherit\\\">will be considered for this position.\u00a0<\/span><\/i><\/p>\",\"ats_external_id\":\"R1774371\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T18:07:11.575+08:00\",\"created_at\":\"2026-10-21T16:04:21.486+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODUwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"liam.shannon@concentrix.com\"},\"first_name\":\"Shannon, Liam\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"101574283\",\"wid\":\"0a6bcbac870110239f72983a7a600000\",\"descriptor\":\"Liam Shannon (101574283)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1452\",\"descriptor\":\"VP, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Market-Leader---German-Speaking-Markets--DACH----m-f-d-_R1774371\/apply\",\"job_requisition_id\":\"R1774371\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nora.boros@concentrix.com\"},\"first_name\":\"Nora Boros (102550613)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1774371\",\"wid\":\"bdcecbf5fd1a1039168fe950ae920000\",\"descriptor\":\"Market Leader - German Speaking Markets (DACH)  (m\/f\/d)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_3\",\"wid\":\"0227dc387a09013c6ae02b51e065572f\",\"descriptor\":\"Grade 3\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"446\",\"campaign_id\":\"465\",\"campaign_title\":\"Qonto \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English (KYC\/KYB) \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you ready to take your career to the next level? If you're looking to grow and be inspired, as a <strong>Customer Advisor with Italian<\/strong> in Bucharest, you will be part of a team of game-changers in the banking sector, powering exceptional customer experiences across digital platforms.<\/p>\\n<p><strong>\ud83c\udfaf What You Will Do in This Role<\/strong><\/p>\\n<p>As a Customer Advisor with Italian (KYC\/KYB) on our team, you will:<\/p>\\n<ul>\\n<li><strong>Manage customer enquiries<\/strong> related to <strong>banking services<\/strong>, accounts, transactions, and online platforms.<\/li>\\n<li><strong>Identify customer needs<\/strong> through active listening and effective questioning.<\/li>\\n<li><strong>Provide timely, clear, and compliant resolutions<\/strong> using approved tools and knowledge resources.<\/li>\\n<li><strong>Adhere to all regulatory and compliance requirements<\/strong>, ensuring data privacy and internal policy adherence.<\/li>\\n<li><strong>Maintain high standards of accuracy<\/strong> in data entry, documentation, and case management.<\/li>\\n<li><strong>Build strong customer relationships<\/strong> through empathetic and professional communication.<\/li>\\n<li><strong>Record all customer interactions<\/strong> accurately within our CRM and case management systems.<\/li>\\n<li><strong>Escalate complex cases<\/strong> appropriately, in line with defined procedures.<\/li>\\n<li><strong>Contribute to continuous improvement<\/strong> activities that enhance service excellence.<\/li>\\n<li><strong>Promote relevant products and services<\/strong> by putting customer needs first.<\/li>\\n<\/ul>\\n<p><strong>\u2b50 We Are a Great Match If You<\/strong><\/p>\\n<ul>\\n<li>Are proficient in <strong>Italian<\/strong> (B2\/C1 level).<\/li>\\n<li>Have a good level of <strong>English<\/strong> (B1\/B2) for training purposes.<\/li>\\n<li>Are <strong>proactive<\/strong>, <strong>self-motivated<\/strong>, and <strong>solution-oriented<\/strong>.<\/li>\\n<li>Possess strong <strong>PC skills<\/strong>.<\/li>\\n<li>Exhibit <strong>strong attention to detail<\/strong> and commitment to delivering accurate work.<\/li>\\n<li>Demonstrate a high level of <strong>integrity<\/strong> and the ability to handle <strong>confidential information<\/strong>.<\/li>\\n<li>Are available to work <strong>on-site<\/strong> in our Bucharest office.<\/li>\\n<li>Previous experience in <strong>KYC or KYB<\/strong> is a plus.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 What&rsquo;s In It for You?<\/strong><\/p>\\n<p>We offer a range of benefits designed to support your unique lifestyle:<\/p>\\n<ul>\\n<li><strong>Full-time indefinite contract<\/strong><\/li>\\n<li>Attractive <strong>salary<\/strong> and <strong>performance bonuses<\/strong><\/li>\\n<li>Flexibility through a wide range of benefits via our <strong>MY Benefit Platform<\/strong><\/li>\\n<li>Comprehensive <strong>medical subscription<\/strong><\/li>\\n<li><strong>Bring-a-friend<\/strong> (referral) bonus opportunities<\/li>\\n<li>Fully <strong>paid training<\/strong><\/li>\\n<li>Career development through <strong>specialized courses<\/strong> and <strong>language classes<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Consultant <\/b>you will be part of our team of game-changers who are powering the brands of the future.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>As a\u00a0<b>Fashion Consultant\u00a0<\/b>on our team, you will:<\/p><p>\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands\u00a0<\/p><p>- Take incoming calls from boutiques and shops and resolve demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>\u00a0<\/p><p>- Are proficient or bilingual in Catalan and Spansih plus an advanced level of English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>\u00a0<\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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P\u00c9CS\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz m\u00e9g ma p\u00e9csi csapatunkba!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati munkat&aacute;rs<\/strong>nak (m\/w\/d) &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 3.000 - 4.500 Ft\/&oacute;ra<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 20 &oacute;ra)<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 ipar&aacute;gak: banki szolg&aacute;ltat&aacute;sok, telekommunik&aacute;ci&oacute;, alkalmaz&aacute;s- &eacute;s weboldalt&aacute;mogat&aacute;s, web&aacute;ruh&aacute;zak &eacute;s biztos&iacute;t&oacute;k.<\/li>\\n<li>Inbound &eacute;s Outbound<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. <strong>N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze<\/strong>.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Kezeld az adott ter&uuml;lethez tartoz&oacute; &uuml;gyf&eacute;lk&eacute;r&eacute;seket &eacute;s megkeres&eacute;seket.<\/li>\\n<li>Tal&aacute;lj megold&aacute;st, m&eacute;g akkor is, ha egy helyzet kih&iacute;v&aacute;st jelent.<\/li>\\n<li>Kommunik&aacute;lj az &uuml;gyfelekkel bar&aacute;ts&aacute;gosan &eacute;s partneri hangnemben k&uuml;l&ouml;nb&ouml;z\u0151 csatorn&aacute;kon (telefonon &eacute;s &iacute;r&aacute;sban).<\/li>\\n<li>Tov&aacute;bb&iacute;tsd az &ouml;sszetett megkeres&eacute;seket az illet&eacute;kes szakter&uuml;let fel&eacute;.<\/li>\\n<li>Dokument&aacute;ld az &uuml;gyf&eacute;lkommunik&aacute;ci&oacute;t az adatb&aacute;zisban.<\/li>\\n<li>Haszn&aacute;lj modern eszk&ouml;z&ouml;ket, amelyek m&eacute;g hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek a munk&aacute;d sor&aacute;n.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Nagyon j&oacute; n&eacute;met nyelvtud&aacute;ssal rendelkezel (C1 szint), sz&oacute;ban &eacute;s &iacute;r&aacute;sban egyar&aacute;nt.<\/li>\\n<li><span data-teams=\\\"true\\\">Kiv&aacute;l&oacute; meggy\u0151z\u0151k&eacute;szs&eacute;ggel &eacute;s emp&aacute;ti&aacute;val kezeled az &uuml;gyfelekkel val&oacute; kommunik&aacute;ci&oacute;t, m&eacute;g a kih&iacute;v&aacute;st jelent\u0151 vagy el&eacute;gedetlen &uuml;gyfelek eset&eacute;ben is.<\/span><\/li>\\n<li>P&eacute;csi irod&aacute;nkb&oacute;l t&ouml;rt&eacute;n\u0151 munkav&eacute;gz&eacute;s sz&aacute;modra nem akad&aacute;ly.<\/li>\\n<li><span data-teams=\\\"true\\\">Igazi csapatj&aacute;t&eacute;kos vagy, &eacute;s kell\u0151en rugalmasan &aacute;llsz a munkaid\u0151-beoszt&aacute;shoz, hogy &uuml;gyfeleink sz&aacute;m&aacute;ra folyamatos &eacute;s megb&iacute;zhat&oacute; szolg&aacute;ltat&aacute;st ny&uacute;jthassunk.<\/span><\/li>\\n<li>Magabiztosan haszn&aacute;lod a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k haszn&aacute;lata kifejezetten k&ouml;zel &aacute;ll hozz&aacute;d.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 20 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Fix &oacute;rab&eacute;rt kapsz, amelyet vonz&oacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>V&aacute;ltozatos k&ouml;z&ouml;ss&eacute;gi programok v&aacute;rnak r&aacute;d: telephelyi rendezv&eacute;nyek, ESG-kezdem&eacute;nyez&eacute;sek, k&ouml;z&ouml;s v&eacute;rad&aacute;sok &eacute;s m&eacute;g sz&aacute;mos egy&eacute;b esem&eacute;ny.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1236\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-22T08:40:11.818+02:00\",\"created_at\":\"2026-10-21T12:34:46.451+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\"},{\"id\":\"1668\",\"campaign_id\":\"1860\",\"campaign_title\":\" Msccruises \/ Flemish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Flemish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Flemish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><p>Provide inbound customer support.<\/p><p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>Maintain broad knowledge of client products and\/or services<\/p><p>Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>Participate in activities designed to improve customer satisfaction and business performance<\/p><p>Offer additional products and\/or services<\/p><p>Track, document and retrieve information in call tracking database<\/p><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>High school diploma with six plus months of customer service experience preferred<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>&nbsp;Ability to learn including strong problem solving skills<\/p><p>&nbsp;Dependable with proficient attention to detail<\/p><p>&nbsp;Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>&nbsp;Ability to work as a team member, as well as independently<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" 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data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>As\u00ed es la vida con nosotros<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" 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--e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-608 post-608 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-607\" alt=\"Bilal, Gerente de Operaciones (Turqu\u00eda)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Gerente de Operaciones (Turqu\u00eda)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Comenc\u00e9 a trabajar en nuestra empresa como representante de clientes en febrero de 2021. Ese mismo a\u00f1o, recib\u00ed mi primera promoci\u00f3n a Asistente de Especialista en Calidad. En 2022, me convert\u00ed en l\u00edder de equipo, en 2023 en Gerente de Operaciones y finalmente, en 2024, fui promovido a Gerente Senior de Operaciones. La raz\u00f3n por la que comparto mi trayectoria profesional es para resaltar las oportunidades de carrera \u00fanicas que ofrece nuestra empresa. Con el continuo apoyo de mi jefe, tuve la oportunidad de crecer tanto profesional como personalmente.    <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-642 post-642 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-641\" alt=\"Nisreen, Asesora de Moderaci\u00f3n de Contenidos (Jordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Asesora de Moderaci\u00f3n de Contenidos (Jordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Durante mi tiempo en Concentrix, he perfeccionado mis habilidades anal\u00edticas y de resoluci\u00f3n de problemas, lo que me permite gestionar tareas complejas de moderaci\u00f3n de contenidos con gran eficiencia. Tambi\u00e9n he mejorado mis habilidades de comunicaci\u00f3n, lo que me permite colaborar de manera m\u00e1s efectiva con mi equipo y proporcionar una retroalimentaci\u00f3n m\u00e1s clara. Adem\u00e1s, he desarrollado un agudo sentido para los detalles, asegurando que nuestro contenido cumpla con los m\u00e1s altos est\u00e1ndares de precisi\u00f3n y calidad.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-676 post-676 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-675\" alt=\"Eneas, L\u00edder de Equipo (Brasil)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, L\u00edder de Equipo (Brasil)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Para m\u00ed, trabajar en Concentrix es muy gratificante. Es el lugar donde me he desarrollado como profesional, creando una carrera en la que ya he crecido tres veces, y siento que puedo seguir creciendo. Cree en tu potencial y persigue tus objetivos, porque aqu\u00ed puedes crecer. Me encanta trabajar en Concentrix. Una palabra que define a Concentrix es oportunidad.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/es\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Por qu\u00e9 unirse a Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Empleos para&nbsp;padres&nbsp;y&nbsp;madres para&nbsp;estudiantes desde&nbsp;casa en&nbsp;el&nbsp;extranjero para&nbsp;l\u00edderes para&nbsp;exploradores para&nbsp;todo&nbsp;el&nbsp;mundo LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam AVISO: alerta de fraude en la contrataci\u00f3nComprender nuestro proceso de contrataci\u00f3n es esencial para protegerse de las estafas de contrataci\u00f3n online, que van en aumento. T\u00f3mese un momento para [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":213,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-904","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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